HP Compaq dc5700, Compaq dc5750, Compaq dx2355 Service and Maintain

Administrator Guide

HP Backup and Recovery Manager

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The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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Administrator Guide

Business PCs

First Edition (February 2007)

Document Part Number: 440208–001

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in

bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

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iv About This Book ENWW

Table of contents

HP Backup and Recovery Manager Administrator Guide

Versions of HP Backup and Recovery Manager ............................................................................ 2

Portables .................................................................................................................. 2

Desktops .................................................................................................................. 2

Backup types ........................................................................................................................... 3

Recovery Points ......................................................................................................... 3

Entire Drive Backups .................................................................................................. 3

File and data backups ............................................................................................... 4

Notes about the different backup types ........................................................................ 4

Differences between versions ..................................................................................................... 5

Installation ............................................................................................................................... 6

Software options ....................................................................................................... 6

Getting the software for an image ............................................................................... 6

Deploying in an enterprise environment ....................................................................... 6

Deploying a single version of the software across different models of systems ................... 7

Installing on multiple partitions .................................................................................... 7

Reimaging a hard drive ............................................................................................. 7

Managing HP Backup and Recovery Manager ............................................................................ 8

Enforcing policies/scheduling ..................................................................................... 8

Passwords ................................................................................................................ 9

Compression .......................................................................................................... 10

Encryption .............................................................................................................. 10

Integrated F11 hotkey support .................................................................................. 10

Enabling/disabling features ..................................................................................... 10

Master Boot Record (MBR) reset after reloading custom operating system ....................... 10

Reminders ............................................................................................................................. 11

Basic reminder functionality ...................................................................................... 11

Disabling the reminder message ............................................................................... 11

Backups ................................................................................................................................ 12

Offline backups ...................................................................................................... 12

Sector or file-based backups ..................................................................................... 12

Integrity validation .................................................................................................. 12

Backups and RAID support ....................................................................................... 12

Backup option storage location ................................................................................. 12

Bandwidth limiting .................................................................................................. 13

Backup failover ....................................................................................................... 13

Entire Drive Backup on local drive ............................................................................. 13

Scheduled backups ................................................................................................. 13

Manual backups ..................................................................................................... 13

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Recovery Points ........................................................................................ 14

Saving components .................................................................................. 14

Recovery ............................................................................................................................... 14

Recovery Partition ................................................................................................... 14

Recovery Media Creator .......................................................................................... 15

Operating system .................................................................................................... 15

Recovery media ...................................................................................................... 15

How to recover ....................................................................................................... 16

Recovery media creation .......................................................................................... 17

Removing the Recovery Partition ................................................................................ 17

PC Recovery ........................................................................................................... 18

Restoring an entire image or individual files ............................................................... 19

Recovering individual files ......................................................................... 21

PC recovery ............................................................................................. 25

Restoration and name duplication ............................................................................. 29

Operating system PID .............................................................................................. 29

File explorer for recovering files ................................................................................ 29

Filter in both directions ............................................................................................. 29

Uninstallation ........................................................................................................................ 29

What is removed? ................................................................................................... 29

Uninstalling the application ...................................................................................... 29

Expert options ........................................................................................................................ 30

Index ................................................................................................................................. 31

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HP Backup and Recovery Manager Administrator Guide

NOTE: This document provides information about the full version HP Backup and Recovery

Manager. Not all functions and features are available in the limited version of the software.

The HP Backup and Recovery Manager is a highly versatile application that works within Windows to create backups of the operating system, all applications, and all data files. The application allows you to back up and recover the primary hard drive on the PC.

With Backup and Recovery Manager you can:

Schedule backups to occur automatically at designated intervals.

●

Manually initiate backups.

●

Archive important files separately from regular backups.

●

Copy Recovery Points and File Backups to CD or DVD.

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Copy all to network or secondary hard disks.

●

Copy to external USB devices (disk-on key or external USB hard drives).

●

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For more information about HP Backup and Recovery Manager, see the HP Backup and Recovery Manager Datasheet at

HP_Backup_and_recovery_Manager.pdf.

http://h20331.www2.hp.com/Hpsub/downloads/

Versions of HP Backup and Recovery Manager

There are two different versions of HP Backup and Recovery Manager

Portables

●

Desktops

●

NOTE: Portables offers a separate Rescue CD that you can use to restore your computer. You

can also create Recovery CDs on Portables. Desktops does not currently offer a Rescue CD — you to create your own Recovery CD set.

NOTE: For Portables, there is an update to version 2.3G that you must obtain from a Softpaq.

Portables

To locate HP Backup and Recovery Manager on Portables, note that there are two folders with HP Backup and Recovery Manager files — C:\SWSETUP\SFT and C:\SWSETUP\SFT_REC. The SFT_REC version expands on the hard drive to almost the same contents as SFT, and a link is placed on the desktop to allow a user to install it. The SFT version has an extra directory and files, which are used only in the factory image.

www.hp.com for this update.

The Portable version of Backup and Recovery Manager also includes a component that allows you to back up to the HP 3-in-1 NAS Docking Station.

Desktops

When you create Recovery Media, you can also create ISO files versus directly creating a CD/DVD with HP Backup and Recovery Manager. If you want to go through the back door to get the ISO file, then

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navigate to the ISO’s directory in the Backup and Recovery partition (e.g. D:\ISOS) and locate the HP Backup and Recovery ISO file. To explore the Recovery Partition, in the command window type regsvr32 shellvrtf.dll /u.

NOTE: For Portables, no pre-existing ISO files are present. You must have HP Backup and

Recovery Manager create the ISO files.

Backup types

HP Backup and Recovery Manager offers more options than typical backup software, including:

Recovery Points

●

Entire Drive Backups

●

File and data backups

●

Desktops and Portables allow backing up from the following:

Desktop—You can backup from recommended locations.

●

Portables—You can perform advanced backups from specific locations.

●

For detailed instructions about performing the various types of backups, see

individual files on page 19

Recovery Points

Recovery Points are point in time backups that incrementally back up the computer. The Initial Recovery Point is a large backup of the entire system, known as the Restore Image. The Initial Recovery Point is created automatically. All subsequent Recovery Points capture only new user data created since the previous Recovery Point. The Initial Recovery Point backup is large and takes longer to perform as it contains the initial base image; however, subsequent incremental Recovery Point backups can be small enough to fit on a CD, depending on the size of data backed up.

You can use a Recovery Point to restore a system to a blank hard drive. For Portables, use the Rescue CD or the first disc of the Recovery Media Creator set or the Recovery Partition to restore a system image using a Recovery Point. For Desktops, this procedure requires the Recovery Partition. You can restore a system with the Recovery Media Creator set, and then restore the Recovery Point.

For more information about recovery and restoration, see

on page 19.

NOTE: Once you finish the media creation process, you cannot use HP Backup and Recovery

Manager to create additional copies of the Initial Recovery Point.

Entire Drive Backups

Restoring an entire image or

Restoring an entire image or individual files

Entire Drive Backups allow you to backup the entire system, including Windows partition data. Entire Drive Backups do not include the Recovery Partition.

Since the Entire Drive Backup backs up the Windows partition, this type of backup is more of a low maintenance backup where space is not a concern (i.e., backup to a network share or an external USB hard drive). Entire Drive Backups can take longer to execute than Recovery Points, depending on the size of the Windows partition.

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NOTE: You do not need to restore the Initial Recovery Point before using an incremental Recovery

Point or Entire Drive Backup to restore a system.

NOTE: You cannot recover individual files or folders from Recovery Points or Entire Drive

Backups. You can only recover individual files and folders if you perform the backup using the individual file and folder backup functionality.

File and data backups

You can perform backups of individual files and folders. File backups allow you to back up specific files without having to recreate lengthy Recovery Points or Entire Drive Backups.

You can also specify file type backups. For example, you can set HP Backup and Recovery Manager to back up all .doc files.

Notes about the different backup types

You can use previously-created Recovery Points or Entire Drive Backups to restore a system to a blank hard drive; however, the procedure between Portables and Desktops differs. For Portables, you can use the Rescue CD to perform this function. For Desktops, you must recover the system using the Recovery Media Creator, and then restore the Recovery Point or Entire Drive Backup.

You can place any of the backup types onto media (CD, DVD). The only limitation is file size. For example, you can save a Recovery Point to CD, as long as the file size is smaller than the amount of room available on the CD (typically 700MB on a blank CD). You can save larger backups that do not fit onto media to network drives.

You cannot create a “recovery media” from the “File and folder backups” category. This means that while you can restore individual files and folders, you cannot restore an image onto a blank hard drive using individual files and folder backups.

In HP Backup and Recovery Manager, you can only explore individual backup files saved using the Back up individual files and folders option. You cannot restore individual files from Recovery Points or Entire Drive Backups.

Backup and Recovery Manager utilizes Windows PE (Windows Pre-Installation Environment) to restore backups.

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Differences between versions

The following table provides differences between the different versions of HP Backup and Recovery Manager.

Software Component Desktops Portables

Rescue CD Currently no Rescue CD.

SafeBoot support

SafeBoot encryption provides encryption prevents intrusions to a hard drive when the machine is in use.

Quad byte support (specific Asian languages) Yes No

Scheduling Advanced File Backup

Installation Unattended installation

You must create your own recovery CDs.

No. Under consideration for future release.

Supported. User can select what type of backup, time, and where to store it.

capability.

Included Rescue CD to use if you remove the Recovery Partition during installation of HP Backup and Recovery Manager. Rescue CD allows you to restore Entire Drive Backups, Recovery Points, or file/ folder backups.

If you installed HP Backup and Recovery Manager in a de-featured mode (no Recovery Partition), then you cannot create Recovery Points.

Yes

Advanced file backup scheduling but no recommended locations.

For end user installation, option available to install creating or not creating Recovery Partition.

Creating a Recovery Partition: Full functional HP Backup and Recovery Manager.

Not creating Recovery Point: Only backup/restore of files/folders, Entire Drive Backup, and scheduling.

Encryption Files backed up with native

MS Encryption (EFS). You can encrypt, and a password protects the backup archive using. You can only decrypt the files on the same Windows installation with the same administrator credentials/ account.

HP 3-in-1 NAS Docking Station support in folder menus No Yes

Files backed up “decrypted”. You must select encryption and/or password protection to secure backup archive using ST encryption method. You can restore those files to any Windows installation.

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Installation

HP Backup and Recovery Manager is preinstalled on both Desktop and Portable computers. Additionally, on Portable computers, an end-user installation version is located in the C:\SWSETUP\SFT_REC folder.

NOTE: There are two folders with HP Backup and Recovery Manager files — C:\SWSETUP\SFT

and C:\SWSETUP\SFT_REC. The SFT_REC version expands on the hard drive to almost the same contents as SFT, and a link is placed on the desktop to allow a user to install it. The SFT version has an extra directory and files, which are used only in the factory image.

NOTE: Desktops uses a COMPAQ folder instead of a SWSETUP folder on Windows XP.

Software options

The HP Backup and Recovery Manager is available in two forms:

Shipped preinstalled on the computer

●

On the Supplemental CD with Workstations and Desktops, and in the C:\SWSETUP\SFT_REC folder on Portables. You can burn the C:\SWSETUP\SFT_REC folder to CD and run the .exe from the CD to install.

When preinstalled on the computer, HP Backup and Recovery Manager is automatically part of the Recovery Partition, and when created, the Recovery Disc Set. This application is already resident on the computer and is automatically deployed again when the system is recovered. When included as part of an HP hardware purchase, the HP Backup and Recovery Manager is easily installed by running the setup.exe application from the CD.

HP provides upgraded versions of the Backup and Recovery Manager software on the Web for Portables. The upgrade is in the same download location as drivers and other bundled software updates.

For Portables, the software is preinstalled. Run the setup.exe file from the C:\SWSETUP\SFT_REC folder.

Getting the software for an image

If you want to use your own custom image, select the software you want from the C:\SWSETUP folder.

Alternately, for Desktops you can burn the ISO images that are available on the Recovery Partition, load a clean operating system, and choose which software offerings you want to install.

NOTE: HP Backup and Recovery Manager is available only on systems on which it came

preinstalled. Systems that did not come with the HP Backup and Recovery Manager preinstalled are not licensed to use the software.

Deploying in an enterprise environment

You can deploy HP Backup and Recovery Manager in an enterprise environment using the following options:

Desktops—You can install HP Backup and Recovery Manager and create a backup in an unattended

●

fashion using the command SETUP.EXE –S –Q

Portables—Automated installations are not supported; therefore, HP Backup and Recovery Manager

●

must be preloaded, with interactive installation per system thereafter.

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