Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: December 2009
Document Part Number: 590541-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Video .................................................................................................................................................. 46
Backing up your information ............................................................................................................. 113
Using Windows Backup and Restore .............................................................................. 114
Using system restore points ............................................................................................ 115
When to create restore points ......................................................................... 115
Create a system restore point ......................................................................... 115
Restore to a previous date and time ............................................................... 115
Performing a recovery ...................................................................................................................... 116
Recovering from the recovery discs ................................................................................ 116
Recovering from the dedicated recovery partition (select models only) .......................... 116
Index ................................................................................................................................................................. 117
x
1Features
Identifying hardware
To see a list of hardware installed in the computer, follow these steps:
Select Start>Control Panel>System and Security. Then, in the System area, check Device
▲
Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE:Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Identifying hardware1
Components
Top components
TouchPad
ComponentDescription
(1)TouchPad light
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad on/off buttonEnables/disables the TouchPad.
(5)TouchPad vertical scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change TouchPad preferences, select Start>Devices and Printers. Then,
right-click the device representing your computer, and select Mouse settings.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
2Chapter 1 Features
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Power lights (2)*
(3)Wireless light
(4)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
(5)Battery light
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
Components3
ComponentDescription
(6)Drive lightBlinking: The hard drive or optical drive is being accessed.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
4Chapter 1 Features
Buttons and speakers
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Power button*
(3)Wireless buttonTurns the wireless feature on or off but does not establish a
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, briefly press the button to initiate
●
Sleep.
When the computer is in the Sleep state, briefly press the
●
button to exit Sleep.
When the computer is in Hibernation, briefly press the button
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
wireless connection.
NOTE: A wireless network must be set up in order to establish a
wireless connection.
Components5
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(5)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(6)Navigation keys (home, pg up, pg down)Execute volume mute, volume up, or volume down when pressed
(7)Function keysExecute frequently used system functions when pressed in
fn key.
combination with a function key or the esc key.
in combination with the fn key.
combination with the fn key.
6Chapter 1 Features
Display
ComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the computer is
turned on.
(2)Integrated webcam light (select models only)On: The integrated webcam is in use.
(3)Integrated webcam (select models only)Records video and captures still photographs.
(4)Internal microphoneRecords sound.
Components7
Front components
ComponentDescription
(1)Power light
(2)Battery light
(3)Drive lightBlinking: The hard drive or optical drive is being accessed.
(4)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
Rear component
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
microphone, or monaural microphone.
speakers, headphones, earbuds, a headset, or television audio.
ComponentDescription
VentEnables airflow to cool internal components.
8Chapter 1 Features
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.
Right-side components
ComponentDescription
(1)Optical drive lightBlinking: The optical drive is being accessed.
(2)Optical driveReads and writes to optical discs.
(3)USB ports (2)Connect optional USB devices.
(4)RJ-11 (modem) jack (select models only)Connects a modem cable.
(5)Power connectorConnects an AC adapter.
Components9
Left-side components
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)External monitor portConnects an external VGA monitor or projector.
(3)RJ-45 (network) jackConnects a network cable.
(4)HDMI portConnects an optional video or audio device, such as a high-
(5)USB portConnects an optional USB device.
(6)Digital Media Slot lightOn: A digital card is being accessed.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
definition television, or any compatible digital or audio component.
(7)Digital Media SlotSupports the following optional digital card formats:
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
10Chapter 1 Features
Bottom components
ComponentDescription
(1)Hard drive bayHolds the hard drive and, on select models, the wireless LAN
(2)Memory module compartmentContains the 2 memory module slots.
(3)Mini Card compartmentHolds the real-time clock (RTC) battery and, on select models, the
(4)Battery release latchReleases the battery from the battery bay.
(5)Battery bayHolds the battery.
(6)Vents (3)Enable airflow to cool internal components.
(WLAN) device.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
WLAN device.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Components11
Wireless antennas
At least 2 antennas send and receive signals from one or more wireless devices. These antennas are
not visible from the outside of the computer.
NOTE:For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To see wireless regulatory notices, refer to the section of Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
12Chapter 1 Features
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
*Batteries and power cords vary in appearance by country or region.
external power.
Components13
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
●
Service tag—Provides important information, including the following:
Product name (1). This is the product name affixed to the front of your notebook.
◦
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
◦
Part number/Product number (p/n) (3). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Model description (4). This is the alphanumeric identifier used to locate documents, drivers,
◦
and support for your notebook.
Warranty period (5). This number describes the duration of the warranty period for this
◦
computer.
Have this information available when you contact technical support. The service tag label is affixed
to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Modem approval label (select models only)—Provides regulatory information about the modem
●
and lists the agency approval markings required by some of the countries or regions in which the
modem has been approved for use. You may need this information when traveling internationally.
The modem approval label is affixed inside the hard drive bay.
Wireless certification label(s)—Provide information about optional wireless devices and the
●
approval markings of some of the countries or regions in which the devices have been approved
for use. An optional device may be a wireless local area network (WLAN) device or an optional
Bluetooth® device. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. You may need this information when traveling
internationally. Wireless certification labels are affixed inside the Mini Card compartment.
14Chapter 1 Features
2Wireless, local area network, and
modem
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,
your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access
point.
Bluetooth® device (select models only)—Creates a personal area network (PAN) to connect to
●
other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and
cameras. In a PAN, each device communicates directly with other devices, and devices must be
relatively close together—typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
●
frequency of 2.4 GHz.
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
●
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
NOTE:802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
●
backward compatible with 802.11a, b, and g.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Using wireless devices15
Identifying wireless and network status icons
IconNameDescription
Wireless (connected)Identifies the location of the wireless lights and the wireless buttons
on the computer. Also identifies the HP Wireless Assistant software
on the computer and indicates that one or more of the wireless
devices are on.
Wireless (disconnected)Identifies the HP Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
Wired network (connected)Indicates that one or more network drivers are installed, and one or
more network devices are connected to a wired network.
Wired network (disabled/
disconnected)
Network (connected)Indicates that one or more network drivers are installed, and one or
Network (disconnected)Indicates that one or more network drivers are installed and wireless
Network (disabled/
disconnected)
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button or wireless switch (referred to in this guide as the wireless button)
●
HP Wireless Assistant software
●
Operating system controls
●
Indicates that one or more network drivers are installed, but no
network devices are connected (or all network devices are disabled
in Windows® Control Panel).
more network devices are connected to a wireless network.
connections are available, but no network devices are connected to
a wireless network.
Indicates that one or more network drivers are installed, but no
wireless connections are available (or all wireless network devices
are disabled by the wireless button or HP Wireless Assistant).
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so the
wireless light is on (blue) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is off, all
wireless devices are off.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously. Individual wireless devices can be controlled through HP
Wireless Assistant.
16Chapter 2 Wireless, local area network, and modem
Using HP Wireless Assistant
A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled
by Setup Utility, it must be reenabled by Setup Utility before it can be turned on or off using Wireless
Assistant.
NOTE:Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1.Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2.Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®
Mobility Center. Wireless Assistant opens.
3.Click Properties.
4.Select the check box next to HP Wireless Assistant icon in notification area.
5.Click Apply.
6.Click Close.
For more information, refer to the Wireless Assistant software Help:
1.Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2.Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >Network and Sharing Center.
For more information, select Start > Help and Support.
Using wireless devices17
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
NOTE:The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
The wireless computer (3)
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
18Chapter 2 Wireless, local area network, and modem
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the
network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
Use a wireless transmitter with built-in security
●
Many wireless base stations, gateways, or routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
Work behind a firewall
●
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
●
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all
◦
network data before it is transmitted using a WEP key. Usually, you can allow the network to
assign the WEP key. Alternatively, you can set up your own key, generate a different key, or
choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
◦
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
Using a WLAN19
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is off,
press the wireless button.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
2.Click the network icon in the notification area, at the far right of the taskbar.
3.Select your WLAN from the list.
4.Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
NOTE:If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE:If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE:The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the user guides included with your wireless router and other WLAN
●
equipment
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
20Chapter 2 Wireless, local area network, and modem
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