HP (Hewlett-Packard) 8100, CM752A-B1H User Manual
OFFICEJET PRO 810 0
User Guide
HP Officejet Pro 8100
ePrinter
User Guide
Copyright information
© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 5/2012
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Acknowledgements
Microsoft, Windows, Windows XP,
Windows Vista, and Windows 7 are
U.S. registered trademarks of Microsoft
Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all instructions
in the documentation that comes with
the printer.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on
a stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line cord
cannot be damaged.
7. If the product does not operate
normally, see
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Solve a problem.
Contents
1 Get started
Accessibility................................................................................................................................6
Eco..............................................................................................................................................7
Manage power......................................................................................................................7
Conserve printing supplies...................................................................................................8
Understand the printer parts.......................................................................................................8
Front view.............................................................................................................................8
Printing supplies area...........................................................................................................9
Back view..............................................................................................................................9
Use the printer control panel....................................................................................................10
Overview of buttons and lights...........................................................................................10
Change printer settings......................................................................................................11
Print reports........................................................................................................................11
Finding the printer model number.............................................................................................11
Select print media.....................................................................................................................12
Recommended papers for printing ....................................................................................12
Recommended papers for photo printing...........................................................................13
Tips for selecting and using media.....................................................................................14
Load media...............................................................................................................................14
Load standard-size media..................................................................................................15
Load envelopes..................................................................................................................16
Load cards and photo paper...............................................................................................17
Load custom-size media.....................................................................................................18
Install the accessories..............................................................................................................19
Install the automatic two-sided printing accessory (duplexer) ...........................................20
Install Tray 2.......................................................................................................................20
Configure trays...................................................................................................................22
Turn on accessories in the printer driver............................................................................23
To turn on accessories (Windows)...............................................................................23
To turn on accessories (Mac OS X)..............................................................................23
Maintain the printer...................................................................................................................24
Clean the exterior ..............................................................................................................24
Update the printer.....................................................................................................................24
Turn the printer off....................................................................................................................25
2Print
Print documents........................................................................................................................26
Print documents (Windows)................................................................................................26
Print documents (Mac OS X)..............................................................................................27
Print brochures.........................................................................................................................27
Print brochures (Windows).................................................................................................28
Print brochures (Mac OS X)................................................................................................28
1
Print on envelopes....................................................................................................................28
Print on envelopes (Windows)............................................................................................29
Print on envelopes (Mac OS X)..........................................................................................29
Print photos..............................................................................................................................30
Print photos on photo paper (Windows).............................................................................30
Print photos on photo paper (Mac OS X)...........................................................................30
Print on special and custom-size paper....................................................................................31
Print on special or custom-size paper (Mac OS X).............................................................31
Print borderless documents or photos......................................................................................32
Print borderless documents or photos (Windows)..............................................................32
Print borderless documents or photos (Mac OS X)............................................................33
Print on both sides (duplexing).................................................................................................33
View print resolutions...............................................................................................................34
3HP ePrint
Set up HP ePrint.......................................................................................................................35
Set up HP ePrint using the HP printer software ................................................................35
Set up HP ePrint using the printer’s control panel..............................................................36
Set up HP ePrint using the embedded web server.............................................................36
Use HP ePrint...........................................................................................................................36
Print using HP ePrint..........................................................................................................37
Find the printer’s email address.........................................................................................37
Turn off HP ePrint...............................................................................................................37
Remove Web Services.............................................................................................................37
4 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................38
Check the estimated ink levels.................................................................................................39
Print when one or more ink cartridges are depleted.................................................................39
Replace the ink cartridges........................................................................................................40
Store printing supplies..............................................................................................................41
Anonymous Usage Information Storage...................................................................................41
5 Solve a problem
HP support................................................................................................................................43
Obtain electronic support....................................................................................................44
HP support by phone..........................................................................................................44
Before you call..............................................................................................................45
Phone support period...................................................................................................45
Telephone support numbers.........................................................................................45
After the phone support period.....................................................................................47
General troubleshooting tips and resources.............................................................................47
Solve printer problems..............................................................................................................47
The printer shuts down unexpectedly.................................................................................48
Alignment fails....................................................................................................................48
The printer is not responding (nothing prints).....................................................................48
The printer prints slowly......................................................................................................49
The printer is making some unexpected noises.................................................................50
Blank or partial page printed...............................................................................................50
Something on the page is missing or incorrect...................................................................51
Placement of the text or graphics is wrong.........................................................................51
2
Contents
Print quality troubleshooting.....................................................................................................52
Solve paper-feed problems......................................................................................................56
Solve problems using HP ePrint and HP websites...................................................................58
Solve problems using HP ePrint.........................................................................................58
Solve problems using HP websites....................................................................................59
Solve Ethernet network problems.............................................................................................59
General network troubleshooting........................................................................................59
Solve wireless problems...........................................................................................................59
Basic wireless troubleshooting...........................................................................................60
Advanced wireless troubleshooting....................................................................................61
Step 1: Make sure your computer is connected to your network..................................61
Step 2: Make sure that the printer is connected to your network.................................62
Step 3: Check to see if the firewall software is blocking communication......................63
Step 4: Make sure the printer is online and ready........................................................64
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)...................................................................................................64
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)..................................................................................................65
After resolving the problems ..............................................................................................65
Configure your firewall software to work with the printer..........................................................66
Solve printer management problems........................................................................................67
Embedded web server cannot be opened..........................................................................67
Troubleshoot installation issues...............................................................................................68
Hardware installation suggestions......................................................................................68
HP software installation suggestions..................................................................................69
Solve network problems.....................................................................................................69
Understand the printer status report.........................................................................................70
Understand the network configuration page.............................................................................72
Printhead maintenance.............................................................................................................74
Clean the printhead............................................................................................................74
Align the printhead..............................................................................................................75
Remove and reinstall the printhead....................................................................................75
Clear jams.................................................................................................................................77
Clear paper jams................................................................................................................77
Avoid paper jams................................................................................................................79
Control panel lights reference...................................................................................................79
A Technical information
Warranty information................................................................................................................87
Hewlett-Packard limited warranty statement......................................................................88
Ink cartridge warranty information......................................................................................89
3
Printer specifications................................................................................................................90
Physical specifications........................................................................................................90
Product features and capacities.........................................................................................90
Processor and memory specifications................................................................................91
System requirements..........................................................................................................91
Network protocol specifications..........................................................................................91
Embedded web server specifications.................................................................................92
Media specifications...........................................................................................................92
Understand specifications for supported media...........................................................92
Set minimum margins...................................................................................................95
Guidelines for printing on both sides of a page............................................................96
Print specifications..............................................................................................................96
HP ePrint and HP website specifications...........................................................................96
HP ePrint specifications................................................................................................96
HP website specifications.............................................................................................97
Environmental specifications..............................................................................................97
Electrical specifications.......................................................................................................97
Acoustic emission specifications........................................................................................97
Regulatory information.............................................................................................................98
FCC statement....................................................................................................................98
Notice to users in Korea.....................................................................................................99
VCCI (Class B) compliance statement for users in Japan..................................................99
Notice to users in Japan about the power cord..................................................................99
GS Declaration (Germany).................................................................................................99
Gloss of housing of peripheral devices for Germany..........................................................99
European Union Regulatory Notice..................................................................................100
Regulatory information for wireless products...................................................................101
Exposure to radio frequency radiation........................................................................101
Notice to users in Brazil..............................................................................................101
Notice to users in Canada..........................................................................................101
Notice to users in Taiwan...........................................................................................101
Regulatory model number................................................................................................102
Environmental product stewardship program.........................................................................103
Paper use.........................................................................................................................103
Plastics.............................................................................................................................103
Material safety data sheets...............................................................................................103
Recycling program............................................................................................................103
HP inkjet supplies recycling program...............................................................................103
Disposal of waste equipment by users in private households in the European
Union................................................................................................................................104
Power consumption..........................................................................................................105
Chemical Substances.......................................................................................................105
Battery information...........................................................................................................105
Battery disposal in Taiwan..........................................................................................105
Attention California users...........................................................................................105
Battery disposal in Netherlands..................................................................................105
EU battery directive..........................................................................................................106
RoHS notices (China only)...............................................................................................107
RoHS notices (Ukraine only)............................................................................................107
Third-party licenses................................................................................................................108
4
Contents
B HP supplies and accessories
Order printing supplies online.................................................................................................116
Supplies..................................................................................................................................116
Ink cartridges and printheads...........................................................................................116
HP media..........................................................................................................................117
C Network setup
Change basic network settings...............................................................................................118
View and print network settings........................................................................................118
Turn the wireless radio on and off....................................................................................118
Change advanced network settings.......................................................................................118
Set link speed...................................................................................................................119
View IP settings................................................................................................................119
Change IP settings...........................................................................................................119
Configure the printer’s firewall settings.............................................................................119
Creating and using firewall rules................................................................................120
Reset network settings.....................................................................................................121
Set up the printer for wireless communication........................................................................121
Before you begin..............................................................................................................122
Set up the printer on your wireless network.....................................................................122
Set up the printer using the HP printer software (Recommended)...................................122
Set up the printer using WiFi Protected Setup (WPS)......................................................122
To connect the printer using the Push Button Method...............................................123
To connect the printer using the PIN Method.............................................................123
Set up the printer using the embedded web server (EWS)..............................................123
Change the connection type.............................................................................................123
To change from an Ethernet connection to a wireless connection.............................123
To change from a USB connection to a wireless connection.....................................124
To change from a wireless connection to a USB or Ethernet connection .................124
Test the wireless connection............................................................................................124
Guidelines for ensuring wireless network security............................................................124
Overview of security settings......................................................................................125
Add hardware addresses to a wireless router (MAC filtering)....................................125
Other wireless security guidelines..............................................................................125
Guidelines for reducing interference on a wireless network.............................................126
Uninstall and reinstall the HP software...................................................................................126
Windows...........................................................................................................................126
Mac OS X.........................................................................................................................127
D Printer management tools
Toolbox (Windows).................................................................................................................128
HP Utility (Mac OS X).............................................................................................................128
Embedded web server............................................................................................................128
About cookies...................................................................................................................129
To open the embedded web server..................................................................................129
Index............................................................................................................................................138
5
1 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
•
Eco
•
Understand the printer parts
•
Use the printer control panel
•
Finding the printer model number
•
Select print media
•
Load media
•
Install the accessories
•
Maintain the printer
•
Update the printer
•
Turn the printer off
•
NOTE: If you are using the printer with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features
might not be available. For more information, see
Accessibility
The printer provides a number of features that make it accessible for people with
disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments
or low vision by using your operating system's accessibility options and features. The
software also supports most assistive technology such as screen readers, Braille readers,
and voice-to-text applications. For users who are color blind, colored buttons and tabs
used in the HP software and on the printer control panel have simple text or icon labels
that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through
keyboard commands. The HP software also supports Windows accessibility options such
as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons,
paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product
accessibility, visit HP's website at
For accessibility information for Mac OS X, visit the Apple website at
accessibility.
System requirements.
www.hp.com/accessibility.
www.apple.com/
6 Get started
Eco
Hewlett-Packard is committed to providing quality products in an environmentally sound
manner. Design for recycling has been incorporated into this product. For more
information, see
HP is committed to helping customers reduce their environmental footprint. HP has
provided these features to help you focus on ways to assess and reduce the impact of
your printing choices.
For more information about HP's environmental initiatives, visit
globalcitizenship/environment/.
Manage power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will
enter Sleep mode after 5 minutes of inactivity.
To change the setting, complete the following steps:
1. Open the EWS. For more information, see
2. Click the Settings tab.
3. In the Preferences section, click Energy Save Mode and select the desired option.
4. Click Apply.
Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer. When
Auto Power-Off is enabled, the printer will automatically turn off after 8 hours of inactivity
to help reduce energy use. Auto Power-Off is automatically disabled when the printer
establishes a network connection. You can change the Auto Power-Off setting from the
printer software. Once you change the setting, the printer will maintain the setting that
you choose. Auto Power-Off turns the printer off completely, so you must use the power
button to turn the printer back on.
Windows: Open Toolbox. (For more information, see
Advanced Settings tab, click Change, and then select the preferred amount of time.
Mac OS X: Open HP Utility. (For more information, see
Printer Settings section, click Power Management, and then select the preferred
amount of time.
Environmental product stewardship program
www.hp.com/hpinfo/
Embedded web server.
Toolbox (Windows).) In the
HP Utility (Mac OS X).) In the
TIP: If you are printing through an Ethernet connection over a network, Auto PowerOff should be disabled to ensure that print jobs do not get lost. Even when Auto PowerOff is disabled, the printer will enter a Sleep mode after 5 minutes of inactivity to help
reduce energy use.
Eco 7
Chapter 1
NOTE: The printer’s Sleep Mode and Auto Power-Off features are temporarily not
available if one or more of the ink cartridges are missing. After the cartridge is
reinstalled, these features resume.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Conserve printing supplies
To conserve printing supplies such as ink and paper, try the following:
• Change the print mode to a draft setting. Draft setting uses less ink.
• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the
cartridges.
• Reduce paper usage by printing on both sides of the paper. If the printer has an
automatic two-sided printing accessory (duplexer), see
(duplexing). Otherwise, you can first print just the odd pages, flip the pages over, and
then print just the even pages.
Understand the printer parts
This section contains the following topics:
•
Front view
Printing supplies area
•
Back view
•
Print on both sides
Front view
1
2
1 Top cover
2 Ink-cartridge access door
3 Output tray
4 Control panel display
8 Get started
4
5
6
7
3
8
(continued)
5
6 Control panel
7 Output tray extension
8 Tray 1
(Power) button
Printing supplies area
1 Ink-cartridge access door
2 Ink cartridges
Back view
1
2
4
3
1 Ethernet network port
2 Rear universal serial bus (USB) port
3 Power input
4 Automatic two-sided printing accessory (duplexer)
Understand the printer parts 9
Chapter 1
Use the printer control panel
This section contains the following topics:
•
Overview of buttons and lights
Change printer settings
•
Print reports
•
Overview of buttons and lights
For more information about control panel light patterns and messages, see Control panel
lights reference.
2134
5
6
12
7
911 810
Label Name and Description
1 Printhead align control panel icon. Shows that the printhead requires alignment.
2 Ink cartridge access door open icon. Shows that the printer's ink cartridge access door or top
3 Out of paper icon. Shows that the printer is out of paper.
4 Paper jam icon. Shows that the printer has a paper jam.
5 Resume button and light. The Resume light blinks when the button must be pressed to resume
6 Cancel button. Press once to stop a print job, or press and hold for three seconds to print a
7 Power button and light. Press to turn the printer on or off. The light indicates whether the printer
cover is open.
printing. Press to continue a print job after clearing a paper jam, adding paper, or installing a
cartridge. Press to cancel a print job when a media size mismatch occurs. Press and hold for
three seconds to print a demo page.
printer status report.
is on or off.
10 Get started
(continued)
Label Name and Description
8 HP ePrint button and light. Press to turn on the HP ePrint function and print an information
9 Wireless button and light. Press to turn the wireless network feature on or off. The button is
10 Ethernet network icon. Shows that an Ethernet network connection exists.
11 Wireless network icon. Shows that a wireless network connection exists.
12 Ink cartridge information icons. Displays ink cartridge information, including fill levels.
page. The light indicates whether the printer is connected to an HP ePrint server.
lit when the wireless network is on.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When
you receive a low on ink message, consider having a replacement cartridge available to avoid
possible printing delays. You do not need to replace cartridges until prompted to do so.
Change printer settings
If the printer is connected to a computer, you can change the printer settings using HP
software tools available on your computer — such as the HP printer software, HP Utility
(Mac OS X), or the EWS. For more information about these tools, see
Printer
management tools.
Print reports
Use the control panel to print the following reports for the printer.
• Printer status report. Press and hold the
• Network configuration page and Wireless network test page. Press and hold the
(Resume) button, and then press the (Wireless) button.
•
Demo page. Press and hold the
(Resume) button for three seconds.
(Cancel) button for three seconds.
Finding the printer model number
In addition to the model name that appears on the front of the printer, the printer has
a specific model number. You can use this number when obtaining support and to help
determine which supplies or accessories are available for your printer.
The model number is printed on a label located near the ink-cartridge access door.
Finding the printer model number 11
Chapter 1
Select print media
The printer is designed to work well with most types of office media. It is best to test
a variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP website at
This section contains the following topics:
•
Recommended papers for printing
Recommended papers for photo printing
•
Tips for selecting and using media
•
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the ColorLok
logo are independently tested to meet high standards of reliability
and print quality, and produce documents with crisp, vivid color,
bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.
HP Brochure Paper
HP Professional Paper
HP Premium
Presentation Paper
HP Professional Paper
HP Bright White Inkjet
Paper
HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces
HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for
HP Office Recycled
Paper
12 Get started
These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for producing professional
quality marketing materials such as brochures and mailers, as well as
business graphics for report covers and calendars.
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports, and newsletters. They are
heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and flyers.
It features ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
documents that look and feel more substantial than documents printed
on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks, and vivid colors.
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks, and vivid colors.
HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks, and vivid colors.
(continued)
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP’s best photo paper is heavyweight for producing professional quality
photos. Features an instant-dry finish for easy handling without
smudging. It resists water, smears, fingerprints, and humidity. It is
available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x
6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss
(satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x11 inch, A4, 4
x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services, and select Ink, toner and paper .
NOTE: At this time, some portions of the HP website are available in English only.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed
for the type of project you are printing. Depending on your country/region, some of these
papers might not be available.
Depending on your country/region, some of these papers might not be available.
HP Premium Plus
Photo Paper
HP Advanced Photo
Paper
HP Everyday Photo
Paper
HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges
HP’s best photo paper is heavyweight for producing professional quality
photos. Features an instant-dry finish for easy handling without
smudging. It resists water, smears, fingerprints, and humidity. It is
available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x
6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss
(satin matte). It is acid-free for longer lasting documents.
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x11 inch, A4, 4
x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.
and HP Advanced Photo Paper to save you time and take the
guesswork out of printing affordable, lab-quality photos with your HP
printer. Original HP inks and HP Advanced Photo Paper have been
designed to work together so your photos are long lasting and vivid,
Select print media 13
Chapter 1
(continued)
print after print. Great for printing out an entire vacation’s worth of
photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products
and Services and select Ink, toner and paper.
NOTE: At this time, some portions of the HP website are available in English only.
Tips for selecting and using media
For the best results, observe the following guidelines.
• Always use media that conforms to the printer specifications. For more information,
see
Media specifications.
• Load only one type of media at a time into a tray.
• When loading the trays, make sure the media is loaded correctly. For more
information, see
• Do not overload the tray. For more information, see
• To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays.
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
Load media.
Load media
Load media
This section provides instructions for loading media into the printer.
This section contains the following topics:
•
Load standard-size media
Load envelopes
•
Load cards and photo paper
•
Load custom-size media
•
14 Get started
Load standard-size media
To load media
Use these instructions to load standard media.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of media
aligns with the line on the width guide, and is not higher than the paper stack line on
the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the media guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
Load media 15
Chapter 1
4. Pull out the extension on the output tray.
Load envelopes
To load envelopes
Use these instructions to load an envelope.
1. Pull out Tray 1.
2. Insert the envelopes print-side down and load according to the graphic. Make sure
the stack of envelopes does not exceed the line marking in the tray.
16 Get started
NOTE: Do not load paper while the printer is printing.
3. Slide the media guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
Load cards and photo paper
To load cards and photo paper
Use these instructions to load photo paper.
1. Pull out Tray 1.
Load media 17
Chapter 1
2. Insert the media print-side down in the center of the tray. Make sure the stack of media
aligns with the line on the width guide, and is not higher than the paper stack line on
the guide.
NOTE: Do not load paper while the printer is printing.
3. Slide the media guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
Load custom-size media
To load custom-size media
Use these instructions to load custom-size media.
CAUTION: Use only custom-size media that is supported by the printer. For more
information, see
Media specifications.
1. Pull out Tray 1.
2. Insert the media print-side down in the center of the tray. Make sure the stack of media
aligns with the line on the width guide, and is not higher than the paper stack line on
the guide.
NOTE: Do not load paper while the printer is printing.
18 Get started
3. Slide the media guides in the tray to adjust them for the media size that you have
loaded, and then reinsert the tray.
4. Pull out the extension on the output tray.
Install the accessories
This section contains the following topics:
•
Install the automatic two-sided printing accessory (duplexer)
Install Tray 2
•
Configure trays
•
Turn on accessories in the printer driver
•
Install the accessories 19
Chapter 1
Install the automatic two-sided printing accessory (duplexer)
You can print on both sides of a sheet of paper automatically. For information on using
the duplexer, see
To install the duplexer
▲ Slide the duplexer into the back of the printer until the unit locks into place. Do not
press the buttons on either side of the duplexer when installing the unit; use them
only for removing the unit from the printer.
Print on both sides (duplexing).
Install Tray 2
NOTE: Tray 2 is available as an optional accessory.
Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies
and accessories.
To install Tray 2
1. Unpack the tray, remove the packing tapes and materials, and move the tray to the
prepared location. The surface must be sturdy and level.
2. Turn off the printer, and disconnect the power cord.
3. Set the printer on top of the tray.
20 Get started
CAUTION: Be careful to keep your fingers and hands clear of the bottom of the
printer.
4. Connect the power cord and turn on the printer.
5. Enable Tray 2 in the printer driver. For more information, see
Turn on accessories in
the printer driver.
To load Tray 2
1. Pull the tray out of the printer by grasping under the front of the tray.
2. Insert the paper print-side down in the center of the tray. Make sure the stack of paper
aligns with the line on the width guide, and does not exceed the line marking on the
guide.
NOTE: Tray 2 can be loaded only with plain paper.
3. Slide the media guides in the tray to adjust them for the size that you have loaded.
Install the accessories 21
Chapter 1
4. Gently reinsert the tray.
5. Pull out the extension on the output tray.
Configure trays
NOTE: Tray 2 is an optional accessory. For ordering information, see Order printing
supplies online.
To configure the trays, you must have Tray 2 installed and turned on.
By default, the printer draws media from Tray 1. If Tray 1 is empty, the printer draws media
from Tray 2 (if it is installed and loaded with media). You can change this default behavior
by using the following features:
• Tray Lock: Use this feature to protect special media such as letterhead or preprinted
media from accidental use. If the printer runs out of media while printing a document,
it will not use media from a locked tray to complete the print job.
• Default Tray: Use this feature to determine the first tray from which the printer draws
media.
NOTE: To use the tray lock and default tray settings, you must select the automatic
tray selection option in the printer software. Also, if the printer is on a network and
you set a default tray, the setting will affect all users of the printer.
Tray 2 is designed to hold only plain paper.
The following table lists possible ways you can use the tray settings to meet your printing
needs.
I want to... Follow these steps
Load both trays with the same media, and have
the printer pick media from one tray if the other
one is empty.
Have both special media (such as
transparencies or letterhead) and plain paper
loaded in the trays.
Load media in both trays but have the printer
pick media from a specific tray first.
22 Get started
Load media in Tray 1 and Tray 2. For more
•
information, see Load media.
Make sure tray lock is disabled.
•
Load special media in Tray 1 and plain
•
paper in Tray 2.
Make sure the default tray is set to Tray 2.
•
Make sure tray lock is set to Tray 1.
•
Load media in Tray 1 and Tray 2.
•
Make sure default tray is set to the
•
appropriate tray.
To configure the trays
1. Make sure the printer is turned on.
2. Perform one of the following:
Embedded web server
▲ Click the Settings tab and click Paper Handling in the left panel.
Print driver (Windows)
To configure default tray, complete the following steps:
a. Click Start, and then click Printers or Printers and Faxes or Devices and
Printers.
- Or Click Start, click Control Panel, and then double-click Printers.
b. Right-click the printer icon, and then click Properties or Printing Preferences.
c. Click the Paper/Quality tab.
d. In the Tray Selection group, select the desired tray from the Paper Source drop-
down list.
HP Printer Utility (Mac OS X)
▲ Click Paper Handling from the Printer Settings panel.
3. Click OK or Apply after changing the desired tray settings.
Turn on accessories in the printer driver
• To turn on accessories (Windows)
To turn on accessories (Mac OS X)
•
To turn on accessories (Windows)
1. Click Start, and then click Printers or Printers and Faxes or Devices and
Printers.
- Or Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties.
3. Select the Device Settings tab. Click the accessory that you want to turn on, click
Installed from the drop-down menu, and then click OK.
To turn on accessories (Mac OS X)
Mac OS X automatically turns on all accessories in the printer driver when you install the
printer software. If you add a new accessory later, follow these steps:
1. Open the System Preferences and then select Print & Fax or Print & Scan.
2. Select the printer from list of printers, and then click Options & Supplies.
3. Click the Driver tab.
4. Select the options you want to install, and then click OK.
23
Chapter 1
Maintain the printer
This section provides instructions for keeping the printer in top working condition. Perform
this maintenance procedure as necessary.
•
Clean the exterior
Clean the exterior
WARNING! Before cleaning the printer, turn off the power and unplug the power
cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep
fluids away from the interior of the printer, as well as from the printer control panel.
Update the printer
HP is always working to improve the performance of its printers and bring you the latest
features. If the printer is connected to a network and Web Services has been enabled,
you can check for and install printer updates.
Update the printer
1. Open the EWS. For more information, see
2. Click the Web Services tab.
3. In the Web Services Settings section, click Product Update, click Check Now, and
follow the onscreen instructions.
4. If the product update option is not available, follow these instructions:
a.In the Web Services Settings section, click Setup, click Continue, and follow
the onscreen instructions.
b. If prompted, choose to allow the printer to check for and install printer updates.
Embedded web server.
24 Get started
NOTE: If a printer update is available, the printer will download and install the
update, and then restart.
NOTE: If prompted for proxy settings and if your network uses proxy settings,
follow the instructions on the screen to set up a proxy server. If you do not have
the details, contact your network administrator or the person who set up the
network.
Turn the printer off
Turn the printer off by pressing the (Power) button located on the printer. Wait until
the power light turns off before unplugging the power cord or turning off a power strip.
CAUTION: If you incorrectly turn the printer off, the print carriage might not return
to the correct position causing problems with the ink cartridges and print quality
issues.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Turn the printer off 25
2Print
Most print settings are automatically handled by the software application. Change the
settings manually only when you want to change print quality, print on specific types of
paper, or use special features. For more information about selecting the best print media
for your documents, see
Choose a print job to continue:
Select print media.
Print documents
Print brochures
Print on envelopes
Print photos
Print on special and custom-size paper
Print documents
Follow the instructions for your operating system.
•
Print documents (Windows)
Print documents (Mac OS X)
•
NOTE: This printer includes HP ePrint, a free service from HP that allows you to
print documents on your HP ePrint-enabled printer anytime, from any location, and
without any additional software or printer drivers. For more information, see
ePrint.
Print documents (Windows)
1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
26 Print
Print borderless documents or photos
HP
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