HP CF040ARBGJ, M275 User Manual
TOPSHOT LASERJET PRO M275
User Guide
HP TopShot LaserJet Pro M275
User Guide
Copyright and License
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 11/2011
Part number: CF040-90980
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems Incorporated.
Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
Important Safety Notice
Warning: This product includes a camera
arm that is used to photograph documents.
This camera arm is not intended to be used
as a handle or carrying device. To carry the
product, use the handles located on the
bottom right and left sides of the product.
Table of contents
1 Frequently used topics ...................................................................................................... 1
Quick Find .............................................................................................................................. 1
Everyday jobs (Windows) ......................................................................................................... 2
Everyday jobs (Mac OS X) ........................................................................................................ 3
Manage and maintain .............................................................................................................. 3
Solve problems ........................................................................................................................ 3
2 Product introduction ......................................................................................................... 5
Product front view .................................................................................................................... 6
Product back view .................................................................................................................... 7
Serial number and model number location .................................................................................. 8
Control panel layout ................................................................................................................. 9
Control-panel Home screen ..................................................................................................... 10
Print product reports ............................................................................................................... 12
3 Paper tray ...................................................................................................................... 13
Supported paper sizes ............................................................................................................ 14
Supported paper types ........................................................................................................... 15
Load the input tray ................................................................................................................. 17
Tray capacity and paper orientation ......................................................................................... 18
4 Print ............................................................................................................................... 19
Supported printer drivers (Windows) ........................................................................................ 21
Change print-job settings (Windows) ........................................................................................ 22
Priority for changing print-job settings ........................................................................ 22
Change the settings for all print jobs until the software program is closed ....................... 22
Change the default settings for all print jobs ............................................................... 22
Change the product configuration settings .................................................................. 23
Change print-job settings (Mac OS X) ....................................................................................... 24
Priority for changing print-job settings ........................................................................ 24
Change the settings for all print jobs until the software program is closed ....................... 24
ENWW iii
Change the default settings for all print jobs ............................................................... 24
Change the product configuration settings .................................................................. 24
Use a printing shortcut (Windows) ............................................................................................ 26
Create a printing shortcut (Windows) ....................................................................................... 28
Use a printing preset (Mac OS X) ............................................................................................. 31
Create a printing preset (Mac OS X) ........................................................................................ 32
Manually print on both sides (Windows) ................................................................................... 33
Manually print on both sides (Mac OS X) .................................................................................. 35
Print multiple pages per sheet (Windows) .................................................................................. 36
Print multiple pages per sheet (Mac OS X) ................................................................................. 38
Select the page orientation (Windows) ..................................................................................... 39
Select the page orientation (Mac OS X) .................................................................................... 40
Select the paper type (Windows) ............................................................................................. 41
Select the paper type (Mac OS X) ............................................................................................ 43
Print the first or last page on different paper (Windows) .............................................................. 44
Print a cover page (Mac OS X) ................................................................................................ 46
Scale a document to fit page size (Windows) ............................................................................ 47
Scale a document to fit page size (Mac OS X) ........................................................................... 48
Create a booklet (Windows) ................................................................................................... 49
Create a booklet (Mac OS X) .................................................................................................. 51
Change color options (Windows) ............................................................................................. 52
Change the color options (Mac OS X) ...................................................................................... 53
Use the HP EasyColor option ................................................................................................... 54
Change the color theme for a print job (Windows) ..................................................................... 55
Manual color options .............................................................................................................. 56
Match colors ......................................................................................................................... 57
Additional print tasks .............................................................................................................. 58
Cancel a print job (Windows) ................................................................................... 58
Cancel a print job (Mac OS X) ................................................................................. 58
Select the paper size (Windows) ............................................................................... 59
Select the paper size (Mac OS X) .............................................................................. 59
Select a custom paper size (Windows) ...................................................................... 59
Select a custom paper size (Mac OS X) ..................................................................... 59
Print colored text as black (Windows) ........................................................................ 60
Print watermarks (Windows) ..................................................................................... 60
Print watermarks (Mac OS X) .................................................................................... 60
Create archival-quality prints .................................................................................... 60
Use HP ePrint ......................................................................................................................... 61
Use AirPrint ........................................................................................................................... 62
iv ENWW
5 Copy .............................................................................................................................. 63
Make a single copy ................................................................................................................ 64
Make multiple copies .............................................................................................................. 66
Copy a multiple-page original ................................................................................................. 69
Collate a copy job ................................................................................................................. 73
Copy on both sides (duplex) .................................................................................................... 78
Reduce or enlarge a copy ....................................................................................................... 82
Make color or black and white copies ...................................................................................... 85
Copy identification cards ........................................................................................................ 87
Optimize copy quality ............................................................................................................ 90
Adjust the lightness or darkness for copies ................................................................................ 93
Adjust the copy image ............................................................................................................ 96
Copy in draft mode .............................................................................................................. 100
Set the paper size and type for copying on special paper ......................................................... 104
Set new default copy settings ................................................................................................. 108
Restore copy default settings .................................................................................................. 110
6 Scan ............................................................................................................................. 113
Scan by using the HP Scan software (Windows) ...................................................................... 114
Scan by using the HP Scan software (Mac OS X) ..................................................................... 115
Scan by using other software ................................................................................................. 116
Scan from a TWAIN-compliant program .................................................................. 116
Scan from a WIA-compliant program ...................................................................... 116
Scan by using optical character recognition (OCR) software ....................................... 116
Set up scan to network folder and scan to email features .......................................................... 117
Scan to a network folder ....................................................................................................... 118
Scan to email ...................................................................................................................... 119
7 Manage and maintain .................................................................................................. 121
Use the HP Reconfiguration Utility to change the product connection .......................................... 122
Use HP Web Services applications ......................................................................................... 123
Configure IP network settings ................................................................................................. 124
Printer sharing disclaimer ....................................................................................... 124
View or change network settings ............................................................................. 124
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 124
Rename the product on a network ........................................................................... 125
Link speed and duplex settings ................................................................................ 126
HP Device Toolbox (Windows) .............................................................................................. 127
HP Utility for Mac OS X ........................................................................................................ 129
Open the HP Utility ............................................................................................... 129
ENWW v
HP Utility features .................................................................................................. 129
Product security features ........................................................................................................ 130
Lock the product .................................................................................................... 130
Set or change the product password ........................................................................ 130
Economy settings ................................................................................................................. 131
Print with EconoMode ............................................................................................ 131
Set the sleep delay ................................................................................................ 131
Set the Auto Power Down delay .............................................................................. 131
Print when a print cartridge or imaging drum is at estimated end of life ...................................... 133
Replace the print cartridges ................................................................................................... 135
Replace the imaging drum .................................................................................................... 140
Update the firmware ............................................................................................................. 147
Manually update the firmware ................................................................................ 147
Set the product to automatically update the firmware ................................................. 147
8 Solve problems ............................................................................................................. 149
Solve problems checklist ....................................................................................................... 150
Step 1: Make sure that the product is set up correctly ................................................ 150
Step 2: Check the cabling or wireless connection ...................................................... 150
Step 3: Check the control panel for error messages ................................................... 151
Step 4: Check the paper ........................................................................................ 151
Step 5: Check the software ..................................................................................... 151
Step 6: Test print functionality ................................................................................. 151
Step 7: Test copy functionality ................................................................................ 151
Step 8: Check the supplies ..................................................................................... 151
Step 9: Try sending a print job from a computer ....................................................... 152
Restore the factory-set defaults ............................................................................................... 153
Control panel help system ..................................................................................................... 154
Paper feeds incorrectly or becomes jammed ............................................................................ 155
The product does not pick up paper ........................................................................ 155
The product picks up multiple sheets of paper ........................................................... 155
Prevent paper jams ................................................................................................ 155
Clear jams .......................................................................................................................... 156
Jam locations ........................................................................................................ 156
Clear jams from the input tray ................................................................................. 156
Clear jams from the output bin ................................................................................ 159
Clear jams from the rear door ................................................................................. 160
Improve print quality ............................................................................................................. 162
Check the paper type setting (Windows) .................................................................. 162
Check the paper type setting (Mac OS X) ................................................................. 162
Use paper that meets HP specifications .................................................................... 163
vi ENWW
Print a cleaning page ............................................................................................ 163
Calibrate the product to align the colors .................................................................. 164
Check the estimated remaining life for the print cartridges and imaging drum ............... 164
Interpret the Print Quality Page ............................................................................... 164
Inspect the print cartridges and imaging drum for damage ......................................... 165
Fix defects that repeat on the page .......................................................................... 166
Improve copy quality ............................................................................................................ 167
Clean the camera lens cover .................................................................................. 167
Clean the capture stage ......................................................................................... 167
Solve problems with cropped copies ....................................................................... 167
Solve problems with glare in copies ........................................................................ 167
Solve scan to email problems ................................................................................................ 170
Solve scan to network folder problems .................................................................................... 171
The product prints slowly ....................................................................................................... 172
Solve USB connection problems ............................................................................................. 173
Solve wired network problems ............................................................................................... 174
Poor physical connection ....................................................................................... 174
The computer is using the incorrect IP address for the product ..................................... 174
The computer is unable to communicate with the product ........................................... 175
The product is using incorrect link and duplex settings for the network ......................... 175
New software programs might be causing compatibility problems .............................. 175
The computer or workstation might be set up incorrectly ............................................. 175
The product is disabled, or other network settings are incorrect ................................... 175
Solve wireless network problems ............................................................................................ 176
Wireless connectivity checklist ................................................................................ 176
The product does not print after the wireless configuration completes ........................... 176
The product does not print, and the computer has a third-party firewall installed ........... 177
The wireless connection does not work after moving the wireless router or product ........ 177
Cannot connect more computers to the wireless product ............................................. 177
The wireless product loses communication when connected to a VPN .......................... 177
The network does not appear in the wireless networks list .......................................... 177
The wireless network is not functioning ..................................................................... 178
Perform a wireless network diagnostic test ................................................................ 178
Reduce interference on a wireless network ............................................................... 179
Solve product software problems with Windows ...................................................................... 180
A printer driver for the product is not visible in the Printer folder .................................. 180
An error message was displayed during the software installation ................................ 180
The product is in Ready mode, but nothing prints ...................................................... 180
Solve product software problems with Mac OS X ..................................................................... 182
The printer driver is not listed in the Print & Fax list .................................................... 182
The product name does not appear in the product list in the Print & Fax list .................. 182
ENWW vii
The printer driver does not automatically set up the selected product in the Print & Fax
list ....................................................................................................................... 182
A print job was not sent to the product that you wanted ............................................. 183
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ...................................................................................... 183
You are using a generic printer driver when using a USB connection ........................... 183
Remove software (Windows) ................................................................................................. 184
Remove software (Mac OS X) ................................................................................................ 185
9 Supplies and accessories .............................................................................................. 187
Order parts, accessories, and supplies ................................................................................... 188
HP policy on non-HP supplies ................................................................................................ 188
HP anticounterfeit Web site ................................................................................................... 188
Index ............................................................................................................................... 191
viii ENWW
1 Frequently used topics
Quick Find
Make a single copy
●
Use HP ePrint
●
Use HP Web Services applications
●
Control panel layout
●
Control-panel Home screen
●
Replace the print cartridges
●
Improve print quality
●
Use the HP Reconfiguration Utility to change the product connection
●
Solve wireless network problems
●
ENWW
Quick Find
1
Everyday jobs (Windows)
Manually print on both sides (Windows)
●
Print multiple pages per sheet (Windows)
●
Select the page orientation (Windows)
●
Select the paper type (Windows)
●
Create a booklet (Windows)
●
Scale a document to fit page size (Windows)
●
Print the first or last page on different paper (Windows)
●
Make a single copy
●
Copy a multiple-page original
●
Use HP ePrint
●
Use HP Web Services applications
●
Load the input tray
●
2 Chapter 1 Frequently used topics ENWW
Everyday jobs (Mac OS X)
Manually print on both sides (Mac OS X)
●
Print multiple pages per sheet (Mac OS X)
●
Select the page orientation (Mac OS X)
●
Select the paper type (Mac OS X)
●
Create a booklet (Mac OS X)
●
Scale a document to fit page size (Mac OS X)
●
Print a cover page (Mac OS X)
●
Make a single copy
●
Copy a multiple-page original
●
Use HP ePrint
●
Use HP Web Services applications
●
Load the input tray
●
Manage and maintain
Print product reports
●
Control panel layout
●
Control-panel Home screen
●
Replace the print cartridges
●
Replace the imaging drum
●
Improve print quality
●
Use the HP Reconfiguration Utility to change the product connection
●
Solve problems
Clear jams
●
Improve print quality
●
Improve copy quality
●
Print a cleaning page
●
ENWW
Solve wireless network problems
●
Everyday jobs (Mac OS X)
3
4 Chapter 1 Frequently used topics ENWW
2 Product introduction
Product front view
●
Product back view
●
Serial number and model number location
●
Control panel layout
●
Control-panel Home screen
●
Print product reports
●
ENWW 5
Product front view
8
7
1
2
3
6
4
5
1Camera
2 Capture stage
3 Output bin extension
4On/off button
5Input tray
6Front cover
7 Print-cartridge door
8 Color touch screen control panel
WARNING! This product includes a camera arm that is used to photograph documents. This camera
arm is not intended to be used as a handle or carrying device. To carry the product, use the handles
located on the bottom right and left sides of the product.
6 Chapter 2 Product introduction ENWW
Product back view
2
1
3
4
5
1 Slot for a cable-type security lock
2 Rear jam-access door
3 Hi-Speed USB 2.0 port
4 Network port
5 Power connection
WARNING! This product includes a camera arm that is used to photograph documents. This camera
arm is not intended to be used as a handle or carrying device. To carry the product, use the handles
located on the bottom right and left sides of the product.
ENWW
Product back view
7
Serial number and model number location
The serial number and product model number label is inside the print-cartridge door.
8 Chapter 2 Product introduction ENWW
Control panel layout
1 Touch screen display
2 Help button and light: provides access to the control panel help system
3 Right arrow button and light: moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
4 Cancel button and light: clears settings, cancels the current job or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
5 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the
wireless network.
6 Attention light: indicates a problem with the product
7 Ready light: indicates the product is ready
8 Back button and light: returns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
9 Left arrow button and light: moves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
10 Home button and light: provides access to the Home screen
ENWW
Control panel layout
9
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1 2 3 4 5
6
7
10
8
9
1
Web Services
button: provides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail
address.
2
3
4
5
6
7 Apps button: provides access to the Apps menu to print directly from Web applications that you have downloaded
8 Scan button: provides access to the scan feature
Setup
Wireless
NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.
Network
can print the Network Summary page.
Information
Configuration Report page.
Supplies
the Supplies Status page.
from the HPePrintCenter Web site at
button: provides access to the main menus
button: provides access to the Wireless menu and wireless status information
button: provides access to network settings and information. From the network settings screen, you
button: provides product status information. From the status summary screen, you can print the
button: provides information about supplies status. From the supplies summary screen, you can print
www.hpeprintcenter.com
10 Chapter 2 Product introduction ENWW
9 Product status
10 Copy button: provides access to the copy feature
ENWW
Control-panel Home screen
11
Print product reports
From the Reports menu, you can print several informative pages about the product.
1.
From the Home screen, touch the Setup
button.
2. Touch the Reports button.
3. Touch the name of the report that you want to print.
Menu item Description
Demo Page Prints a page that demonstrates print quality
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration Report Prints a list of all the product settings. Includes network information when the
product is connected to a network.
Supplies Status Prints the status for each print cartridge, including the following information:
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
●
Part numbers for HP print cartridges
●
Number of pages printed
●
Information about ordering new HP print cartridges and recycling used HP
●
print cartridges
Network Summary Prints a list of all product network settings
Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, monochrome (black and white) or color pages; and
reports the page count
PCL Font List Prints a list of all the PCL fonts that are installed
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Color Usage Log Prints a report that shows the user name, application name, and color usage
information on a job-by-job basis
Service Page Prints the service report
Diagnostics Page Prints the calibration and color diagnostics pages
Print Quality Page Prints a page that helps solve problems with print quality
12 Chapter 2 Product introduction ENWW
3 Paper tray
Supported paper sizes
●
Supported paper types
●
Load the input tray
●
Tray capacity and paper orientation
●
ENWW 13
Supported paper sizes
NOTE: To obtain best print results, select the appropriate paper size and type in the printer driver
before printing.
Size Dimensions
Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
A4 210 x 297 mm (8.27 x 11.69 in)
Executive 184 x 267 mm (7.25 x 10.5 in)
8.5 x 13 216 x 330 mm (8.5 x 13 in)
4 x 6 101.6 x 152.4 mm (4 x 6 in)
10 x 15 cm 101.6 x 152.4 mm (4 x 6 in)
5 x 8 127 x 203 mm (5 x 8 in)
RA4 215 x 305 mm (8.46 x 12.01 in)
A5 148 x 210 mm (5.83 x 8.27 in)
A6 105 x 148 mm (4.13 x 5.83 in)
B5 (JIS) 182 x 257 mm (7.17 x 10.12 in)
16k 184 x 260 mm (7.24 x 10.23 in)
195 x 270 mm (7.68 x 10.62 in)
197 x 273 mm (7.75 x 10.75 in)
Custom Minimum: 76 x 127 mm (3 x 5 in)
Maximum: 216 x 356 mm (8.5 x 14.0 in)
NOTE: When defining custom sizes using the printer driver, always specify the short
edge of the page as the width and the long edge as the length.
Envelope #10 105 x 241 mm (4.13 x 9.49 in)
Envelope DL 110 x 220 mm (4.33 x 8.66 in)
Envelope C5 162 x 229 mm (6.93 x 9.84 in)
Envelope B5 176 x 250 mm (6.7 x 9.8 in)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Japanese Postcard
Postcard (JIS)
Double Japan Postcard Rotated
100 x 148 mm (3.93 x 5.82 in)
148 x 200 mm (5.83 x 7.87 in)
Double Postcard (JIS)
14 Chapter 3 Paper tray ENWW
Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
LJColorMFPM275nw.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might
cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise
dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the
product.
Everyday
●
Plain
◦
Light
◦
Bond
◦
Recycled
◦
Presentation
●
Matte paper
◦
◦
◦
◦
Brochure
●
◦
◦
◦
◦
◦
Photo/Cover
●
◦
◦
Glossy paper
Heavy paper
Heavy glossy paper
Matte paper
Glossy paper
Tri-fold paper
Extra heavy paper
Extra heavy glossy paper
Matte cover paper
Matte photo paper
ENWW
Supported paper types
15
Photo glossy paper
◦
Glossy cards
◦
Other
●
Color laser transparency
◦
Labels
◦
Letterhead
◦
Envelope
◦
Heavy envelope
◦
Preprinted
◦
Prepunched
◦
Colored
◦
Rough
◦
Heavy rough
◦
HP Tough paper
◦
16 Chapter 3 Paper tray ENWW
Load the input tray
1. Load the paper in the input tray.
2. Adjust the guides until they are snug against
the paper.
ENWW
Load the input tray
17
Tray capacity and paper orientation
Paper type Specifications Capacity Orientation for loading
paper
Paper
Envelopes
Transparencies 0.12-0.13 mm (0.0047-.0.0051
Postcards
Glossy paper
60-220 g/m
60-90 g/m
in)
135-176 g/m
130-220 g/m
2
(16-59 lb) 150 sheets of 75 g/m2 (20 lb)
2
(16-24 lb bond)
2
(36-47 lb bond)
2
(35-59 lb bond)
Up to 10 envelopes
Up to 50 transparencies
Side to be printed facing up
●
Short edge leading into the
●
product
For prepunched paper, the
●
holes should be on the left
Side to be printed facing up
●
Right, short edge leading
●
into the product
Side to be printed facing up
●
Short edge leading into the
●
product
Side to be printed facing up
●
Short edge leading into the
●
product
Side to be printed facing up
●
Short edge leading into the
●
product
18 Chapter 3 Paper tray ENWW
4Print
Supported printer drivers (Windows)
●
Change print-job settings (Windows)
●
Change print-job settings (Mac OS X)
●
Use a printing shortcut (Windows)
●
Create a printing shortcut (Windows)
●
Use a printing preset (Mac OS X)
●
Create a printing preset (Mac OS X)
●
Manually print on both sides (Windows)
●
Manually print on both sides (Mac OS X)
●
Print multiple pages per sheet (Windows)
●
Print multiple pages per sheet (Mac OS X)
●
Select the page orientation (Windows)
●
Select the page orientation (Mac OS X)
●
Select the paper type (Windows)
●
Select the paper type (Mac OS X)
●
Print the first or last page on different paper (Windows)
●
Print a cover page (Mac OS X)
●
Scale a document to fit page size (Windows)
●
Scale a document to fit page size (Mac OS X)
●
Create a booklet (Windows)
●
Create a booklet (Mac OS X)
●
Change color options (Windows)
●
Change the color options (Mac OS X)
●
ENWW 19
Use the HP EasyColor option
●
Change the color theme for a print job (Windows)
●
Manual color options
●
Match colors
●
Additional print tasks
●
Use HP ePrint
●
Use AirPrint
●
20 Chapter 4 Print ENWW
Loading...