HP Pro 400, CE864ABGJ User Manual

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LASERJET PRO 400 MFP
User Guide
M425
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HP LaserJet Pro 400 MFP M425 Series
User Guide
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Copyright and License
© 2012 Copyright Hewlett-Packard Development Company, L.P.
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe trademarks of Adobe Systems Incorporated.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 4/2012
Part number: CF286-90909
Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholder-authorized copying only. Don't steal music.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Java™ is a US trademark of Sun Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
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is a registered trademark of The
UNIX Open Group.
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Table of contents
1 Product introduction ......................................................................................................... 1
Product views .......................................................................................................................... 2
Product front view ..................................................................................................... 2
Product back view ..................................................................................................... 3
Serial number and model number location ................................................................... 3
Control panel layout .................................................................................................. 4
Control-panel Home screen ........................................................................................ 4
Print product reports ................................................................................................................. 6
Printer sharing disclaimer .......................................................................................................... 7
2 Paper tray ........................................................................................................................ 9
Supported paper sizes ............................................................................................................ 10
Supported paper types ........................................................................................................... 12
Load the input trays ................................................................................................................ 13
Load Tray 1 ............................................................................................................ 13
Load Tray 2 ............................................................................................................ 14
Load optional Tray 3 ............................................................................................... 16
3 Print ............................................................................................................................... 19
Supported printer drivers (Windows) ........................................................................................ 20
Change print-job settings (Windows) ........................................................................................ 22
Priority for changing print-job settings ........................................................................ 22
Change the settings for all print jobs until the software program is closed ....................... 22
Change the default settings for all print jobs ............................................................... 22
Change the product configuration settings .................................................................. 23
Change print-job settings (Mac OS X) ....................................................................................... 24
Priority for changing print-job settings ........................................................................ 24
Change the settings for all print jobs until the software program is closed ....................... 24
Change the default settings for all print jobs ............................................................... 24
Change the product configuration settings .................................................................. 24
Print tasks for Windows .......................................................................................................... 26
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Use a printing shortcut (Windows) ............................................................................. 26
Create a printing shortcut (Windows) ........................................................................ 27
Automatically print on both sides with Windows ......................................................... 29
Manually print on both sides with Windows ............................................................... 30
Print multiple pages per sheet with Windows .............................................................. 32
Select the page orientation (Windows) ...................................................................... 34
Select the paper type (Windows) .............................................................................. 35
Print the first or last page on different paper (Windows) ............................................... 36
Scale a document to fit page size (Windows) ............................................................. 38
Create a booklet (Windows) ..................................................................................... 39
Print tasks for Mac OS X ......................................................................................................... 41
Use a printing preset (Mac OS X) .............................................................................. 41
Create a printing preset (Mac OS X) ......................................................................... 41
Automatically print on both sides (Mac OS X) ............................................................. 41
Manually print on both sides (Mac OS X) ................................................................... 41
Print multiple pages on one sheet of paper (Mac OS X) ............................................... 42
Select the page orientation (Mac OS X) ..................................................................... 43
Select the paper type (Mac OS X) ............................................................................. 43
Print a cover page (Mac OS X) ................................................................................. 43
Scale a document to fit page size (Mac OS X) ............................................................ 43
Create a booklet (Mac OS X) ................................................................................... 44
Additional print tasks (Windows) ............................................................................................. 45
Cancel a print job (Windows) ................................................................................... 45
Select the paper size (Windows) ............................................................................... 45
Select a custom paper size (Windows) ...................................................................... 45
Print watermarks (Windows) ..................................................................................... 46
Additional print tasks (Mac OS X) ............................................................................................ 47
Cancel a print job (Mac OS X) ................................................................................. 47
Select the paper size (Mac OS X) .............................................................................. 47
Select a custom paper size (Mac OS X) ..................................................................... 47
Print watermarks (Mac OS X) .................................................................................... 47
Create archival-quality prints ................................................................................................... 49
Use HP ePrint ......................................................................................................................... 50
Use AirPrint ........................................................................................................................... 51
Walk-up USB printing ............................................................................................................. 52
4 Copy .............................................................................................................................. 53
Make a single copy ................................................................................................................ 54
Make multiple copies .............................................................................................................. 55
Copy a multiple-page original ................................................................................................. 56
Collate a copy job ................................................................................................................. 57
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Copy on both sides (duplex) .................................................................................................... 58
Reduce or enlarge a copy ....................................................................................................... 59
Copy identification cards ........................................................................................................ 60
Optimize copy quality ............................................................................................................ 61
Adjust the lightness or darkness for copies ................................................................................ 62
Copy in draft mode ................................................................................................................ 63
Set the paper size and type for copying on special paper ........................................................... 64
Set new default copy settings ................................................................................................... 65
Restore copy default settings .................................................................................................... 66
5 Scan ............................................................................................................................... 67
Scan by using the HP Scan software (Windows) ........................................................................ 68
Scan by using the HP Scan software (Mac OS X) ....................................................................... 69
Scan to a USB flash drive ........................................................................................................ 70
Set up scan to network folder and scan to email features ............................................................ 71
Scan to a network folder ......................................................................................................... 72
Scan to email ........................................................................................................................ 73
Scan by using other software ................................................................................................... 74
Scan from a TWAIN-compliant program .................................................................... 74
Scan from a WIA-compliant program ........................................................................ 74
Scan by using optical character recognition (OCR) software ......................................... 74
6 Fax ................................................................................................................................ 75
Connect fax to a telephone line ............................................................................................... 76
Set up fax with a telephone answering machine ........................................................................ 76
Set up fax with an extension phone .......................................................................................... 76
Setup for stand-alone fax ........................................................................................................ 76
Configure the fax time, date, and header .................................................................................. 77
Use the control panel ............................................................................................... 77
Use the HP Fax Setup Wizard .................................................................................. 77
Use special characters in fax headers ....................................................................................... 77
Use the phone book ............................................................................................................... 78
Use the control panel to create and edit the fax phone book ........................................ 78
Delete phone book entries ........................................................................................ 78
Create and edit speed-dial entries ............................................................................. 79
Delete speed-dial entries .......................................................................................... 80
Create and edit group-dial entries ............................................................................. 80
Delete group-dial entries .......................................................................................... 80
Configure send fax settings ..................................................................................................... 82
Set special dialing symbols and options ..................................................................... 82
Set a dialing prefix ................................................................................... 82
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Set the dial tone detection ........................................................................................ 82
Tone dial or pulse dial .............................................................................. 83
Set autoredial and the time between redials ............................................................... 83
Set light/dark and resolution .................................................................................... 84
Set the default light/dark (contrast) setting ................................................... 84
Set resolution settings ................................................................................ 84
Set billing codes ..................................................................................................... 85
Configure receive fax settings .................................................................................................. 87
Set fax forwarding .................................................................................................. 87
Set the answer mode ............................................................................................... 87
Block or unblock fax numbers ................................................................................... 88
Set the number of rings-to-answer .............................................................................. 88
Set distinctive ring ................................................................................................... 89
Set notification for new fax received to computer ........................................................ 90
Use autoreduction for incoming faxes ........................................................................ 90
Set fax reprint settings .............................................................................................. 90
Set the fax sounds volume ........................................................................................ 90
Set the alarm volume, phone-line volume, and ring volume ............................ 91
Set stamp-received faxes .......................................................................................... 91
Set the private receive feature ................................................................................... 91
Set fax polling ....................................................................................................................... 92
Use fax ................................................................................................................................. 93
Supported fax programs .......................................................................................... 93
Cancel a fax .......................................................................................................... 93
Cancel the current fax ............................................................................... 93
Cancel a pending fax job ......................................................................... 93
Delete faxes from memory ........................................................................................ 93
Use fax on a DSL, PBX, or ISDN system ..................................................................... 94
DSL ........................................................................................................ 94
PBX ........................................................................................................ 94
ISDN ...................................................................................................... 94
Use fax on a VoIP service ......................................................................................... 95
Fax memory contents are retained when there is a loss of power .................................. 95
Security issues when connecting internal networks to public phone lines ......................... 95
Fax from the flatbed scanner .................................................................................... 96
Fax from the document feeder ................................................................................... 97
Use speed dials and group-dial entries ...................................................................... 98
Send a fax from the software .................................................................................... 98
Send a fax by dialing from a telephone connected to the fax line ................................ 100
Send a fax with confirmation .................................................................................. 100
Schedule a fax to be sent later ................................................................................ 100
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Send a fax combining an electronic and paper document .......................................... 101
Use access codes, credit cards, or calling cards ....................................................... 101
Send faxes internationally ....................................................................... 101
Print a fax ............................................................................................................ 102
Reprint a fax ......................................................................................................... 103
Automatically print on both sides of received faxes ................................................... 104
Receive faxes when fax tones are audible on the phone line ....................................... 104
Receive faxes to a computer ................................................................................... 104
Print a stored fax when the private receive feature is on .............................. 104
Solve fax problems ............................................................................................................... 105
Fax troubleshooting checklist .................................................................................. 105
Fax trace report .................................................................................................... 107
Fax error report printing ......................................................................................... 107
Print all fax reports ................................................................................. 107
Print individual fax reports ....................................................................... 107
Set the fax error report ............................................................................ 108
Set the fax-error-correction mode ............................................................................. 108
Change the fax speed ........................................................................................... 108
Fax error messages ............................................................................................... 109
Solve problems sending faxes ................................................................................. 114
An error message displays on the control panel ......................................... 115
The Communication error. message appears .............................. 115
No dial tone. .......................................................................... 115
The Fax is busy. message appears ............................................ 116
The No fax answer. message appears ....................................... 116
Document feeder paper jam ..................................................... 117
The Fax storage is full. message appears ................................... 117
Scanner error ......................................................................... 117
The control panel displays a Ready message with no attempt to send the fax . 118 The control panel displays the message "Storing page 1" and does not
progress beyond that message ................................................................. 118
Faxes can be received, but not sent .......................................................... 118
Product is password protected ................................................................. 119
Unable to use fax functions from the control panel ...................................... 119
Unable to use speed dials ....................................................................... 119
Unable to use group dials ....................................................................... 119
Receive a recorded error message from the phone company when trying to
send a fax ............................................................................................. 120
Unable to send a fax when a phone is connected to the product .................. 120
Solve problems receiving faxes ............................................................................... 120
The fax does not respond ........................................................................ 121
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The fax has a dedicated phone line ........................................... 121
An answering machine is connected to the product ..................... 121
A telephone handset is connected to the product ......................... 122
The Answer Mode setting is set to the Manual setting ................... 122
Voice mail is available on the fax line ........................................ 122
The product is connected to a DSL phone service ........................ 123
The product uses a fax over IP or VoIP phone service ................... 123
An error message displays on the control panel ......................................... 123
The No fax detected. message appears ..................................... 123
The Communication error. message appears .............................. 124
The Fax storage is full. message appears ................................... 124
The Fax is busy. message appears ............................................ 125
A fax is received but does not print .......................................................... 125
The Private Receive feature is on ............................................... 125
Sender receives a busy signal .................................................................. 125
A handset is connected to the product ........................................ 125
A phone line splitter is being used ............................................. 126
No dial tone .......................................................................................... 126
Cannot send or receive a fax on a PBX line ............................................... 126
Solve general fax problems .................................................................................... 126
Faxes are sending slowly ........................................................................ 126
Fax quality is poor ................................................................................. 127
Fax cuts off or prints on two pages ........................................................... 128
7 Manage and maintain .................................................................................................. 129
Use the HP Reconfiguration Utility to change the product connection .......................................... 130
Set up HP Wireless Direct Printing .......................................................................................... 131
Use HP Web Services applications ......................................................................................... 132
Configure IP network settings ................................................................................................. 133
View or change network settings ............................................................................. 133
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 133
Rename the product on a network ........................................................................... 133
Link speed and duplex settings ................................................................................ 135
HP Device Toolbox (Windows) .............................................................................................. 136
HP Utility for Mac OS X ........................................................................................................ 138
Open the HP Utility ............................................................................................... 138
HP Utility features .................................................................................................. 138
HP Web Jetadmin ................................................................................................................ 139
Product security features ........................................................................................................ 140
Lock the product .................................................................................................... 140
Set or change the product password ........................................................................ 140
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Economy settings ................................................................................................................. 141
Print with EconoMode ............................................................................................ 141
Set the sleep delay ................................................................................................ 141
Set the Auto Power Down delay .............................................................................. 141
Print when a toner cartridge is at estimated end of life .............................................................. 143
Enable or disable the At Very Low settings ............................................................... 143
Store and recycle supplies ..................................................................................................... 145
Recycle supplies .................................................................................................... 145
Toner cartridge storage .......................................................................................... 145
Replacement instructions ....................................................................................................... 146
Change the toner cartridge .................................................................................... 146
Memory .............................................................................................................................. 148
Update the firmware ............................................................................................................. 149
Manually update the firmware ................................................................................ 149
Set the product to automatically update the firmware ................................................. 149
8 Solve problems ............................................................................................................. 151
Solve problems checklist ....................................................................................................... 152
Step 1: Make sure that the product is set up correctly ................................................ 152
Step 2: Check the cabling or wireless connection ...................................................... 152
Step 3: Check the control panel for error messages ................................................... 153
Step 4: Check the paper ........................................................................................ 153
Step 5: Check the software ..................................................................................... 153
Step 6: Test print functionality ................................................................................. 153
Step 7: Test copy functionality ................................................................................ 153
Step 8: Check the toner cartridge ............................................................................ 153
Step 9: Try sending a print job from a computer ....................................................... 154
Step 10: Verify that the product is on the network ..................................................... 154
Restore the factory-set defaults ............................................................................................... 155
Control panel help system ..................................................................................................... 156
Interpret control panel messages ............................................................................................ 157
Control panel message types .................................................................................. 157
Control panel messages ......................................................................................... 157
49 Error, Turn off then on ........................................................................ 157
50.x Fuser Error ..................................................................................... 157
51.XX Error ........................................................................................... 158
54.XX Error ........................................................................................... 158
55.X Error ............................................................................................. 158
57 Fan Error, Turn off then on .................................................................. 158
59.X Error ............................................................................................. 159
79 Error Turn off then on ......................................................................... 159
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79 Service error ..................................................................................... 159
Black cartridge low ................................................................................ 160
Black cartridge very low ......................................................................... 160
Cleaning ............................................................................................... 160
Device error, press OK ........................................................................... 160
Door open ............................................................................................. 161
Genuine HP supply installed .................................................................... 161
Incompatible black ................................................................................. 161
Install black cartridge ............................................................................. 161
Invalid driver Press [OK] ......................................................................... 161
Jam in Tray 1, Clear jam and then press OK ............................................. 162
Load Tray 1 <TYPE> <SIZE>, Press OK to use available media .................... 162
Load Tray 1, <PLAIN> <SIZE> / Cleaning mode, OK to start ...................... 162
Load tray <X> Press [OK] for available media ........................................... 162
Load tray <X> <TYPE> <SIZE> ................................................................. 162
Manual Duplex Load Tray 1, Press OK ..................................................... 163
Manual feed <SIZE> <TYPE>, Press OK to use available media ................... 163
Memory is low. Press OK. ....................................................................... 163
Misprint, Press OK ................................................................................. 163
Print failure, press OK. If error repeats, turn off then on. .............................. 164
Rear door open ..................................................................................... 164
Remove shipping material from toner cartridge .......................................... 164
Replace black cartridge .......................................................................... 164
Unexpected size in tray <X> Load <size> Press [OK] .................................. 164
Unsupported black cartridge Press [OK] to continue ................................... 165
Used black cartridge is installed Press [OK] to continue .............................. 165
Paper feeds incorrectly or becomes jammed ............................................................................ 166
The product does not pick up paper ........................................................................ 166
The product picks up multiple sheets of paper ........................................................... 166
Prevent paper jams ................................................................................................ 166
Clear jams .......................................................................................................................... 167
Jam locations ........................................................................................................ 167
Clear jams from the document feeder ...................................................................... 168
Clear a jam in Tray 1 ............................................................................................ 169
Clear a jam in Tray 2 ............................................................................................ 171
Clear a jam in optional Tray 3 ................................................................................ 173
Clear jams from the output bin ................................................................................ 174
Clear a jam in the duplexer area ............................................................................ 174
Clear a jam in the fuser area .................................................................................. 175
Improve print quality ............................................................................................................. 177
Check the paper type setting (Windows) .................................................................. 177
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Check the paper type setting (Mac OS X) ................................................................. 177
Check toner cartridge status ................................................................................... 178
Print the supplies status page ................................................................... 178
Check the supplies status ......................................................................... 178
Print a cleaning page ............................................................................................ 178
Inspect the toner cartridge for damage .................................................................... 179
Check the paper and printing environment ............................................................... 180
Use paper that meets HP specifications ..................................................... 180
Check the product environment ................................................................ 180
Check print job settings .......................................................................................... 180
Check the EconoMode setting .................................................................. 180
Use the print driver that best meets your printing needs .............................................. 181
Solve copy quality problems .................................................................................................. 182
Check the scanner glass for dirt and smudges ........................................................... 182
Check the paper settings ........................................................................................ 183
Optimize for text or pictures ................................................................................... 183
Edge-to-edge copying ............................................................................................ 184
Clean the pickup rollers and separation pad in the document feeder ........................... 184
Solve scan quality problems .................................................................................................. 186
Check the scanner glass for dirt and smudges ........................................................... 186
Check the resolution settings ................................................................................... 187
Check the color settings ......................................................................................... 187
Optimize for text or pictures ................................................................................... 187
Clean the pickup rollers and separation pad in the document feeder ........................... 188
Solve scan to email problems ................................................................................................ 190
Cannot connect to the email server .......................................................................... 190
The email failed .................................................................................................... 190
Unable to scan ..................................................................................................... 190
Solve scan to network folder problems .................................................................................... 191
The scan failed ..................................................................................................... 191
Solve fax quality problems .................................................................................................... 192
Check the scanner glass for dirt and smudges ........................................................... 192
Check the send-fax resolution setting ....................................................................... 193
Optimize for text or pictures ................................................................................... 193
Check the error correction setting ............................................................................ 194
Send to a different fax machine .............................................................................. 194
Clean the pickup rollers and separation pad in the document feeder ........................... 194
Check the fit-to-page setting .................................................................................... 195
Check the sender's fax machine .............................................................................. 195
Perform a fax diagnostic test ................................................................................... 196
The product does not print or it prints slowly ............................................................................ 197
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The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
The USB Flash Drive menu does not open when you insert the USB accessory ............... 199
The file does not print from the USB storage accessory ............................................... 199
The file that you want to print is not listed in the USB Flash Drive menu ........................ 200
Solve direct connection problems ........................................................................................... 201
Solve wired network problems ............................................................................................... 202
Poor physical connection ....................................................................................... 202
The computer is using the incorrect IP address for the product ..................................... 202
The computer is unable to communicate with the product ........................................... 203
The product is using incorrect link and duplex settings for the network ......................... 203
New software programs might be causing compatibility problems .............................. 203
The computer or workstation might be set up incorrectly ............................................. 203
The product is disabled, or other network settings are incorrect ................................... 203
Solve wireless network problems ............................................................................................ 204
Wireless connectivity checklist ................................................................................ 204
The product does not print after the wireless configuration completes ........................... 204
The product does not print, and the computer has a third-party firewall installed ........... 205
The wireless connection does not work after moving the wireless router or product ........ 205
Cannot connect more computers to the wireless product ............................................. 205
The wireless product loses communication when connected to a VPN .......................... 205
The network does not appear in the wireless networks list .......................................... 205
The wireless network is not functioning ..................................................................... 206
Perform a wireless network diagnostic test ................................................................ 206
Reduce interference on a wireless network ............................................................... 207
Solve product software problems with Windows ...................................................................... 208
A print driver for the product is not visible in the Printer folder .................................... 208
An error message was displayed during the software installation ................................ 208
The product is in Ready mode, but nothing prints ...................................................... 208
Solve product software problems with Mac OS X ..................................................................... 210
The print driver is not listed in the Print & Fax or Print & Scan list ................................. 210
The product name does not appear in the product list in the Print & Fax or Print & Scan
list ....................................................................................................................... 210
The print driver does not automatically set up the selected product in the Print & Fax or
Print & Scan list ..................................................................................................... 210
A print job was not sent to the product that you wanted ............................................. 211
When connected with a USB cable, the product does not appear in the Print & Fax or
Print & Scan list after the driver is selected. ............................................................... 211
You are using a generic print driver when using a USB connection ............................. 211
Remove software (Windows) ................................................................................................. 212
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Remove software (Mac OS X) ................................................................................................ 213
9 Supplies and accessories .............................................................................................. 215
Order parts, accessories, and supplies ................................................................................... 216
HP policy on non-HP supplies ................................................................................................ 216
HP anticounterfeit Web site ................................................................................................... 216
Index ............................................................................................................................... 217
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1 Product introduction

Product views
Print product reports
Printer sharing disclaimer
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Product views

Product front view

1 Document feeder
2 Dual-head scanner
3 Output bin
4 Walk-up USB port
5 Power button
6Tray 2
7Tray 1
8 Front door release button
9 Color touchscreen control panel
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Product back view

1 Rear jam-access door latch
2 Straight-through paper path door
3 Hi-Speed USB 2.0 port
4 Network port
5 Fax and telephone ports
6 Power connection
7 Slot for a cable-type security lock

Serial number and model number location

The serial number and product model number label is on the back of the product.
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Control panel layout

1 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the
wireless network (HP LaserJet Pro 400 MFP M425dw only).
2 Touchscreen display
3 Attention light: indicates a problem with the product
4 Ready light: indicates the product is ready
5 Help button and light: provides access to the control panel help system
6 Right arrow button and light: moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
7 Cancel button and light: clears settings, cancels the current job or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
8 Back button and light: returns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
9 Left arrow button and light: moves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
10 Home button and light: provides access to the Home screen

Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.
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NOTE: Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1
2
3
4
5
6
7 Fax button: provides access to the Fax feature
8 Apps button: provides access to the Apps menu to print directly from Web applications that you have downloaded
9 Product status
Web Services
HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.
Setup
Wireless MFP M425dw model only)
NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.
Network
can print the Network Summary page.
Information
Configuration Report page.
Supplies the Supplies Status page.
from the HP ePrintCenter Web site at
button: provides quick access to HP Web Services features, including HP ePrint
button: provides access to the main menus
button: provides access to the Wireless Menu and wireless status information (HP LaserJet Pro 400
button: provides access to network settings and information. From the network settings screen, you
button: provides product status information. From the status summary screen, you can print the
button: provides information about supplies status. From the supplies summary screen, you can print
www.hpeprintcenter.com
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10 Scan button: provides access to the scan feature
11 Copy button: provides access to the copy feature
12 USB button: provides access to the USB Flash Drive menu
Product views
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Print product reports

Product reports reside within the product memory. These pages help diagnose and solve problems with the product.
NOTE: If the product language was not correctly set during installation, you can set the language
manually so the information pages print in one of the supported languages. Change the language by using the System Setup menu on the control panel or the embedded Web server.
From the Reports menu, you can print several informative pages about the product.
1.
From the Home screen on the product control panel, touch the Setup
button.
2. Touch the Reports button.
3. Touch the name of the report that you want to print.
Menu item Description
Demo Page Prints a page that demonstrates print quality
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration Report Prints a list of all the product settings. Includes network information when the
product is connected to a network.
Supplies Status Prints the status for each toner cartridge, including the following information:
Estimated percentage of cartridge life remaining
Approximate pages remaining
Part numbers for HP toner cartridges
Number of pages printed
Network Summary Prints a list of all product network settings
Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, monochrome (black and white) or color pages; and reports the page count
PCL Font List Prints a list of all the PCL fonts that are installed
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Service Page Prints the service report
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Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at
www.microsoft.com.
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Printer sharing disclaimer
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2 Paper tray

Supported paper sizes
Supported paper types
Load the input trays
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Supported paper sizes

This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best results, select the correct paper size and type in the print driver before printing.
Table 2-1 Supported paper and print media sizes
Size and dimensions Tray 1 Tray 2 Optional 500-
sheet Tray 3
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
A4
210 x 297 mm (8.27 x 11.69 in)
A5
148 x 210 mm (5.83 x 8.27 in)
A6
105 x 148 mm (4.1 x 5.8 in)
B5 (JIS)
182 x 257 mm (7.17 x 10.12 in)
Executive
184 x 267 mm (7.24 x 10.51 in)
Duplexer
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
Double Postcard (JIS)
148 x 200 mm (5.8 x 7.9 in)
16K
184 x 260 mm (7.2 x 10.2 in)
16K
195 x 270 mm (7.7 x 10.6 in)
16K
197 x 273 mm (7.8 x 10.8 in)
8.5 x 13
216 x 330 mm (8.5 x 13 in)
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Table 2-1 Supported paper and print media sizes (continued)
Size and dimensions Tray 1 Tray 2 Optional 500-
sheet Tray 3
Envelope Commercial #10
105 x 241 mm (4.13 x 9.49 in)
Envelope B5 ISO
176 x 250 mm (6.7 x 9.8 in)
Envelope C5 ISO
162 x 229 mm (6.93 x 9.84 in)
Envelope DL ISO
110 x 220 mm (4.33 x 8.66 in)
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
Custom
76 x 127 mm to 216 x 356 mm
(3.0 x 5.0 in to 8.5 x 14 in)
Duplexer
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Supported paper sizes
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Supported paper types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
ljm425series.
Paper type (control panel) Paper type (print driver) Tray 1 Tray 2 Optional
500-sheet Tray 3
PLAIN Plain
HP EcoSMART Lite HP EcoSMART Lite
LIGHT 60-74 G Light 60-74g
MID-WEIGHT 96-110 G Mid-weight
HEAVY 111-130 G Heavy 111–130g
EXTRA HEAVY 131–175 G Extra heavy 131–175g
TRANSPARENCY Monochrome Laser
Transparency
LABELS Labels
LETTERHEAD Letterhead
PREPRINTED Preprinted
PREPUNCHED Prepunched
Duplexer
COLOR Colored
ROUGH Rough
BOND Bond
RECYCLED Recycled
ENVELOPE Envelope
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Load the input trays

Load Tray 1

1. Open Tray 1, and pull the tray extension away
from the product.
2. For long paper, flip out the extension to help
hold the paper in the tray.
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3. Place the paper stack into Tray 1, and slide
the paper guides so that they are against the sheets.
4. Feed the paper stack into the tray as far as it
will go.

Load Tray 2

1. Pull the tray out of the product.
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2. Slide open the paper length and width guides
by pushing outward on the blue tabs.
3. To load Legal-size paper, extend the tray by
pressing the release button at the back of the tray inward and pulling the back of the tray out.
NOTE: When loaded with Legal-size paper,
the tray extends from the rear of the product approximately 70 mm (2.75 in).
4. Place the paper in the tray and make sure that
it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper.
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5. Push down on the paper to make sure that the
paper stack is below the paper limit tabs on the right side and rear of the tray.
6. Slide the tray into the product.

Load optional Tray 3

1. Pull the tray out of the product.
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2. Slide open the paper length and width guides
by pushing outward on the blue tabs.
3. To load Legal-size paper, extend the tray by
pressing the release button at the back of the tray inward and pulling the back of the tray out.
NOTE: When loaded with Legal-size paper,
the tray extends from the rear of the product approximately 70 mm (2.75 in).
4. Place the paper in the tray and make sure that
it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper.
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5. Push down on the paper to make sure that the
paper stack is below the paper limit tabs at the rear of the tray.
6. Slide the tray into the product.
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3Print
Supported printer drivers (Windows)
Change print-job settings (Windows)
Change print-job settings (Mac OS X)
Print tasks for Windows
Print tasks for Mac OS X
Additional print tasks (Windows)
Additional print tasks (Mac OS X)
Create archival-quality prints
Use HP ePrint
Use AirPrint
Walk-up USB printing
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Supported printer drivers (Windows)

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). Check the installation notes and readme files on the product CD for additional software and languages.
HP PCL 6 driver description
Installs automatically when installing the product software
Provided as the default driver
Recommended for printing in all supported Windows environments
Provides the overall best speed, print quality, and product-feature support for most users
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in
Windows environments
Might not be fully compatible with third-party and custom software programs that are based on
PCL 5
HP UPD PS driver description
Available for download from the Web at
Recommended for printing with Adobe software programs
Provides support for printing from postscript emulation needs, or for postscript flash font support
HP UPD PCL 5 driver description
Available for download from the Web at
Compatible with previous PCL versions and older HP LaserJet products
The best choice for printing from third-party or custom software programs
Designed for use in corporate Windows environments to provide a single driver for use with
multiple printer models
Preferred when printing to multiple printer models from a mobile Windows computer
HP UPD PCL 6 driver description
Available for download from the Web at
Recommended for printing in all supported Windows environments
www.hp.com/support/ljm425series
®
software programs or with other highly graphics-intensive
www.hp.com/support/ljm425series
www.hp.com/support/ljm425series
Provides the overall best speed, print quality, and product-feature support for most users
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Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in
Windows environments
Might not be fully compatible with third-party and custom software programs that are based on
PCL 5
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Supported printer drivers (Windows)
21
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Change print-job settings (Windows)

Priority for changing print-job settings

Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box
to open the printer driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software. You can change most of the print settings here.
Default printer driver settings: The default printer driver settings determine the settings used
in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower
priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. From the software program, select the Print option.
2. Select the driver, and then click Properties or Preferences.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Printing Preferences.
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Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
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Change print-job settings (Windows)
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Change print-job settings (Mac OS X)

Priority for changing print-job settings

Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
Default print driver settings: The default print driver settings determine the settings used in all
print jobs, unless settings are changed in the Page Setup or Print dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower
priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print item.
2. In the Printer menu, select this product.
3. From the settings drop-down list, change the settings that you want to change.

Change the default settings for all print jobs

1. On the File menu, click the Print item.
2. In the Printer menu, select this product.
3. From the settings drop-down list, change the settings that you want to change.
4. On the Presets menu, click the Save As... option and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

1.
From the Apple menu icon.
, click the System Preferences menu and then click the Print & Fax
2. Select the product in the left side of the window.
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3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Configure the installed options.
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Change print-job settings (Mac OS X)
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Print tasks for Windows

Use a printing shortcut (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Printing Shortcuts tab.
4. Select one of the shortcuts, and then click the
OK button.
NOTE: When you select a shortcut, the
corresponding settings change on the other tabs in the printer driver.
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Create a printing shortcut (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base.
NOTE: Always select a shortcut before
adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, or if you select a different shortcut, all your adjustments are lost.
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5. Select the print options for the new shortcut.
NOTE: You can select the print options on
this tab or on any other tab in the printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the next step.
6. Click the Save As button.
7. Type a name for the shortcut, and click the OK
button.
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Automatically print on both sides with Windows

1. On the File menu in the software program,
click Print.
2. Select the product, and then click the
Properties or Preferences button.
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29
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3. Click the Finishing tab.
4. Select the Print on both sides check box.
Click the OK button to print the job.
NOTE: If the product is a duplex model and
only manual duplex appears, either the duplex unit is not installed correctly in the Device Settings tab of the Printer Properties dialog box, or the media type is not supported by the duplex unit.

Manually print on both sides with Windows

NOTE: This product includes an automatic two-sided printing feature. However, the product also can
print two-sided jobs manually if the paper is not supported by automatic two-sided printing, or if the duplex unit has been disabled.
1. On the File menu in the software program,
click Print.
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2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
4. Select the Print on both sides (manually)
check box. Click the OK button to print the first side of the job.
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5. Retrieve the printed stack from the output bin
and, maintaining the same orientation, place it in Tray 1 with the printed side down and the top of the pages toward the product.
6. On the control panel, press the OK button to
print the second side of the job.

Print multiple pages per sheet with Windows

1. On the File menu in the software program,
click Print.
2. Select the product, and then click the
Properties or Preferences button.
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3. Click the Finishing tab.
4. Select the number of pages per sheet from the
Pages per sheet drop-down list.
5. Select the correct Print page borders,
Page order, and Orientation options.
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Select the page orientation (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
4. In the Orientation area, select the Portrait
or Landscape option.
To print the page image upside down, select the Rotate by 180 degrees option.
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Select the paper type (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the
More... option.
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5. Select the category of paper types that best
describes your paper.
6. Select the option for the type of paper you are
using, and click the OK button.

Print the first or last page on different paper (Windows)

1. From the software program, select the Print
option.
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2. Select the product, and then click the
Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the Print pages on different paper
item, and then click the Settings button to select the necessary settings for the front cover, other pages, and back cover.
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Scale a document to fit page size (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Effects tab.
4. Select the Print document on option, and
then select a size from the drop-down list.
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Create a booklet (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
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4. Click the Print on both sides or Print on
both sides (manually) check box.
5. In the Booklet layout drop-down list, select
a binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
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Print tasks for Mac OS X

Use a printing preset (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. In the Presets menu, select the printing preset.
4. Click the Print button.
NOTE: To use printer-driver default settings, select the standard option.

Create a printing preset (Mac OS X)

Use printing presets to save the current printer driver settings for reuse.
1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. Select the print settings that you want to save for reuse.
4. In the Presets menu, click the Save As... option, and type a name for the preset.
5. Click the OK button.

Automatically print on both sides (Mac OS X)

1. Insert enough paper into one of the trays to accommodate the print job.
2. On the File menu, click the Print option.
3. In the Printer drop-down list, select this product.
4. Select the Layout drop-down item.
5. From the Two-Sided drop-down list, select a binding option.
6. Click the Print button.

Manually print on both sides (Mac OS X)

NOTE: This product includes an automatic two-sided printing feature. However, the product also can
print two-sided jobs manually if the paper is not supported by automatic two-sided printing, or if the duplex unit has been disabled.
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1. Insert enough paper into Tray 1 to accommodate the print job.
2. On the File menu, click the Print option.
3. In the Printer drop-down list, select this product.
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4. Select the Manual Duplex drop-down item.
5. Click the Manual Duplex check box, and then select a binding option.
6. Click the Print button. Follow the instructions in the pop-up window that appears on the computer
screen before replacing the output stack in Tray 1 for printing the second half.
7. Go to the product, and remove any blank paper that is in Tray 1.
8. Insert the printed stack in Tray 1 with the printed side down and the top of the pages toward the
product.
9. If prompted, touch the appropriate control panel button to continue.

Print multiple pages on one sheet of paper (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. Open the Layout menu.
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4. From the Pages per Sheet menu, select the number of pages that you want to print on each
sheet (1, 2, 4, 6, 9, or 16).
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.

Select the page orientation (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. In the Copies & Pages menu, click the Page Setup button.
4. Click the icon that represents the page orientation that you want to use, and then click the OK
button.
5. Click the Print button.

Select the paper type (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. Open the Finishing menu.
4. Select a type from the Media-type drop-down list.
5. Click the Print button.

Print a cover page (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. Open the Cover Page menu, and then select where to print the cover page. Click either the
Before Document button or the After Document button.
4. In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type
menu.
5. Click the Print button.

Scale a document to fit page size (Mac OS X)

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1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
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3. Open the Paper Handling menu.
4. In the Destination Paper Size area, click the Scale to fit paper size box, and then select
the size from the drop-down list.
5. Click the Print button.

Create a booklet (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. Open the Manual Duplex menu.
4. Click the Manual Duplex box.
5. Open the Booklet Printing menu.
6. Click the Format Output as Booklet box, and select a binding option.
7. Select the paper size.
8. Click the Print button.
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Additional print tasks (Windows)

Cancel a print job (Windows)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one process is running, pressing the Cancel appears on the product control panel.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box appears briefly on the computer screen,
allowing you to cancel the print job.
Windows print queue: If a print job is waiting in a print queue (computer memory) or
print spooler, delete the job there.
Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and
then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.
Windows Vista: Click Start, click Control Panel, and then, under Hardware
and Sound, click Printer. Double-click the product icon to open the window, right­click the print job that you want to cancel, and then click Cancel.
button clears the process that currently
Windows 7: Click Start, and then click Devices and Printers. Double-click the
product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

Select the paper size (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a size from the Paper size drop-down list.

Select a custom paper size (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the Custom button.
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5. Type a name for the custom size and specify the dimensions.
The width is the short edge of the paper.
The length is the long edge of the paper.
NOTE: Always load paper into the trays short edge first.
6. Click the Save button, and then click the Close button.

Print watermarks (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab.
4. Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button.
5. To print the watermark on the first page only, select the First page only check box. Otherwise,
the watermark is printed on each page.
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Additional print tasks (Mac OS X)

Cancel a print job (Mac OS X)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one print job is waiting, pressing the Cancel appears on the product control panel.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box appears briefly on the computer screen,
allowing you to cancel the print job.
Mac print queue: Open the print queue by double-clicking the product icon in the dock.
Highlight the print job, and then click Delete.

Select the paper size (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
button clears the print job that currently
3. In the Copies & Pages menu, click the Page Setup button.
4. Select a size from the Paper Size drop-down list, and then click the OK button.
5. Click the Print button.

Select a custom paper size (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
3. In the Copies & Pages menu, click the Page Setup button.
4. From the Paper Size drop-down list, select the Manage Custom Sizes option.
5. Specify the dimensions for the page size, and then click the OK button.
6. Click the Print button.

Print watermarks (Mac OS X)

1. On the File menu, click the Print option.
2. In the Printer menu, select this product.
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3. Open the Watermarks menu.
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4. Click the Watermark checkbox.
5. Beneath the check box, use the drop-down lists to set the various watermark elements.
6. Click the Print button.
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Create archival-quality prints

Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive.
NOTE: Archival-quality printing is accomplished by increasing the temperature of the fuser. Because
of the increased temperatures, the product prints at half-speed to avoid damage.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Service menu.
3. Touch the Archive Print button, and then touch the On button.
button.
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Use HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device.
NOTE: The product must be connected to a wired or wireless network and have Internet access to use
HP ePrint.
1. To use HP ePrint, you must first enable HP Web Services.
a. From the Home screen on the product control panel, touch the Web Services
b. Touch the Enable Web Services button.
2. From the HP Web Services menu, touch the Display E-Mail Address button to display the product's
email address on the control panel.
3. Use the HP ePrintCenter Web site to define security settings and to configure default print settings
for all HP ePrint jobs sent to this product.
a. Go to
b. Click Sign In, and enter your HP ePrintCenter credentials or sign up for a new account.
c. Select your product from the list, or click + Add printer to add it. To add the product, you
d. To prevent your product from printing unexpected documents, click ePrint Settings, and
www.hpeprintcenter.com.
need the printer code, which is the segment of the product email address that is before the @ symbol. You can get this code by printing the Web Services page from the product control panel.
After you have added your product, you will have the option to customize the product email address.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it
expires, follow the instructions to enable HP Web Services again, and obtain a new code.
then click the Allowed Senders tab. Click Allowed Senders Only, and add the email addresses from which you want to allow ePrint jobs.
button.
e. To set up default settings for all ePrint jobs sent to this product, click ePrint Settings, click
Print Options, and select the settings that you want to use.
4. To print a document, attach it to an email message sent to the product's email address. Both the
email message and the attachment will print.
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Use AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
Mail
Photos
Safari
Select third-party applications
To use AirPrint, the product must be connected to a network, or be connected through a wireless direct connection. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to
NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/ support/ljm425series.
www.hp.com/go/airprint.
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Walk-up USB printing

1. Insert the USB drive into the USB port on the
front of the product.
2. The USB Flash Drive menu opens. Touch the
arrow buttons to scroll through the options.
Print Documents
View and Print Photos
Scan to USB Drive
3. To print a document, touch the Print Documents
screen, and then touch the name of the folder on the USB drive where the document is stored. When the summary screen opens, you can touch it to adjust the settings. Touch the
Print button to print the document.
4. To print photos, touch the View and Print
Photos screen, and then touch the preview
image for each photo that you want to print. Touch the Done button. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the photos.
5. Retrieve the printed job from the output bin,
and remove the USB drive.
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4 Copy

Make a single copy
Make multiple copies
Copy a multiple-page original
Collate a copy job
Copy on both sides (duplex)
Reduce or enlarge a copy
Copy identification cards
Optimize copy quality
Adjust the lightness or darkness for copies
Copy in draft mode
Set the paper size and type for copying on special paper
Set new default copy settings
Restore copy default settings
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Make a single copy

1. Load the document onto the scanner glass or into the document feeder.
2. If you loaded the document into the document feeder, adjust the guides until they are snug against
the paper.
3. From the Home screen on the product control panel, touch the Copy button.
4. Touch the Start Copy button to start copying.
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Make multiple copies

1. Load the document onto the scanner glass or into the document feeder.
2. If you loaded the document into the document feeder, adjust the guides until they are snug against
the paper.
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3. From the Home screen on the product control panel, touch the Copy button.
4. Touch the arrows to change the number of copies, or touch the existing number and type the
number of copies.
5. Touch the Start Copy button to start copying.
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Copy a multiple-page original

1. Insert the originals into the document feeder face-up.
NOTE: The document feeder capacity is up to 50 sheets of 75 g/m2 (20 lb) paper.
2. Adjust the guides until they are snug against the paper.
3. From the Home screen on the product control panel, touch the Copy button.
4. Touch the Start Copy button to start copying.
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Collate a copy job

1. Load the document onto the scanner glass or
into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the Settings button, and then scroll to
and touch the Collation button. Touch the arrow buttons to scroll through the options, and then touch an option to select it.
4. Touch the Start Copy button to start copying.
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Copy on both sides (duplex)

1. Load the first page of the document onto the
scanner glass, or load the whole document into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the Settings button, and then touch the
Two-Sided button.
4. Select the duplexing option that you want to
use. For example, to copy a two-sided original with two-sided output, select the 2-Sided to 2-
Sided option.
5. Touch the Start Copy button to start copying.
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Reduce or enlarge a copy

1. Load the document onto the scanner glass or
into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the Settings button, and then touch the
Reduce/Enlarge button. Touch the arrow
buttons to scroll through the options, and then touch an option to select it.
4. Touch the Start Copy button to start copying.
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Copy identification cards

Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then to place the second side on a different area of the scanner glass and copy again. The product prints both images at the same time.
1. Load the document onto the rear-left corner of
the scanner glass.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the ID Copy button.
4. Touch the Start Copy button to start copying.
5. The product prompts you to place the next
page on a different section of the scanner glass.
6. Touch the OK button if you have more pages
to copy, or touch the Done button if this is the last page.
7. The product copies all pages onto one side of
a sheet of paper.
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Optimize copy quality

The following copy-quality settings are available:
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
Mixed: Use this setting for documents that contain a mixture of text and graphics.
Text: Use this setting for documents that contain mostly text.
Picture: Use this setting for documents that contain mostly graphics.
1. Load the document onto the scanner glass or
into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the Settings button, and then scroll to
and touch the Optimize button. Touch the arrow buttons to scroll through the options, and then touch an option to select it.
4. Touch the Start Copy button to start copying.
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Adjust the lightness or darkness for copies

1. Load the document onto the scanner glass or
into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. On the summary screen, touch the arrow
buttons to adjust the setting.
4. Touch the Start Copy button to start copying.
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Copy in draft mode

Using draft mode can use less toner and decrease the cost per page. However, using draft mode can also reduce print quality.
HP does not recommend the full-time use of draft mode. If draft mode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.
1. Load the document onto the scanner glass or
into the document feeder.
2. From the Home screen on the product control
panel, touch the Copy button.
3. Touch the Settings button.
4. Scroll to and touch the Draft Mode button.
5. Touch the On button.
6. Touch the Start Copy button to start copying.
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Set the paper size and type for copying on special paper

1. From the Home screen on the product control
panel, touch the Copy button.
2. Touch the Settings button, and then scroll to
and touch the Paper button.
3. From the list of paper sizes, touch the name of
the paper size that is in Tray 1.
4. From the list of paper types, touch the name of
the paper type that is in Tray 1.
5. Touch the Start Copy button to start copying.
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Set new default copy settings

You can save any combination of copy settings as the default settings to use for every job.
1. From the Home screen on the product control
panel, touch the Copy button.
2. Touch the Settings button.
3. Configure the copy settings to meet your
preferences, and then scroll to and touch the
Set as New Defaults button.
4. Touch the Yes button.
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Restore copy default settings

Use this procedure to restore the factory default copy settings.
1. From the Home screen on the product control
panel, touch the Copy button.
2. Touch the Settings button.
3. Scroll to and touch the Restore Defaults button.
4. Touch the OK button to restore the defaults.
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5Scan
Scan by using the HP Scan software (Windows)
Scan by using the HP Scan software (Mac OS X)
Scan to a USB flash drive
Set up scan to network folder and scan to email features
Scan to a network folder
Scan to email
Scan by using other software
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Scan by using the HP Scan software (Windows)

1. Double-click the HP Scan icon on the computer desktop.
2. Select a scanning shortcut, and adjust the settings if necessary.
3. Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.
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Scan by using the HP Scan software (Mac OS X)

1. Open the Applications folder, and then click Hewlett-Packard. Double-click HP Scan.
2. Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this
product from the list, and click Continue.
3. To use the standard preset settings, which produce acceptable results for images and text, click the
Scan button.
To use presets optimized for pictures or text documents, select a preset from the Scanning Presets pop-up menu. To adjust the settings, click the Edit button. When you are ready to scan, click the Scan button.
4. To scan more pages, load the next page and click Scan. Click Append to List to add the new
pages to the current list. Repeat until you have scanned all the pages.
5. Click the Save button, and then browse to the folder on your computer where you want to save
the file.
NOTE: To print the scanned images now, click the Print button.
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Scan to a USB flash drive

1. Load the document onto the scanner glass or into the document feeder.
2. Insert a USB flash drive into the port on the front of the product.
3. From the Home screen on the product control panel, touch the Scan button.
4. Touch the Scan to USB Drive screen.
5. Touch the Scan button to scan and save the file. The product creates a folder named HPSCANS
on the USB drive, and it saves the file in .PDF or .JPG format using an automatically generated file name.
NOTE: When the summary screen opens, you can touch it to adjust settings.
You also can change the folder name.
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Set up scan to network folder and scan to email features

These scan features are not available until you use the HP Embedded Web Server to configure them. The following instructions describe setting up the scan settings.
1.
From the Home screen on the product control panel, touch the Network
product IP address.
2. To open the HP Embedded Web Server, type the product IP address into the address line of a
Web browser.
NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for
Windows or the HP Utility for Mac OS X.
3. Click the Scan tab to set up the feature.
button to find the
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Scan to a network folder

Use the product control panel to scan a file to a folder on the network.
NOTE: In order to use this feature, the product must be connected to a network and the scan feature
must be configured using the HP Embedded Web Server.
1. Load the document onto the scanner glass or into the document feeder.
2. From the Home screen on the product control panel, touch the Scan button.
3. Touch the Scan to Network Folder item.
4. In the list of network folders, select the folder to which you want to save the file.
5. The control panel screen displays the scan settings.
If you want to change any of the settings, touch the Settings button, and then change the
settings.
If the settings are correct, go to the next step.
6. Touch the Scan button to start the scan job.
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Scan to email

Use the product control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment.
NOTE: In order to use this feature, the product must be connected to a network and the scan feature
must be configured using the HP Embedded Web Server.
1. Load the document onto the scanner glass or into the document feeder.
2. From the Home screen on the product control panel, touch the Scan button.
3. Touch the Scan to E-mail item.
4. Touch the Send to E-mail item.
5. Select the From address that you want to use. This is also known as an “outgoing email profile.”
NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a
PIN is not required to use this feature.
6. Touch the To button and pick the address or group to which you want to send the file. Touch the Done button when finished.
7. Touch the Subject button if you would like to add a subject line
8. Touch the Next button.
9. The control panel screen displays the scan settings.
If you want to change any of the settings, touch the Settings button, and then change the
settings.
If the settings are correct, go to the next step.
10. Touch the Scan button to start the scan job.
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Scan by using other software

The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices.
While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature and scan an image directly into the open program. For more information, see the Help file or the documentation that came with your TWAIN-compliant or WIA-compliant software program.

Scan from a TWAIN-compliant program

Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File Acquire, Scan, Import New Object, Insert from, or Scanner. If you are unsure whether the
program is compliant or you do not know what the command is called, see the software program Help or documentation.
When scanning from a TWAIN-compliant program, the HP Scan software program might start automatically. If the HP Scan program starts, you can make changes while previewing the image. If the program does not start automatically, the image goes to the TWAIN-compliant program immediately.
Start the scan from within the TWAIN-compliant program. See the software program Help or documentation for information about the commands and steps to use.

Scan from a WIA-compliant program

WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to scan, instead of the HP Scan software.
Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIA­compliant, see the software program Help or documentation.
Start the scan from within the WIA-compliant program. See the software program Help or documentation for information about the commands and steps to use.
-Or-
From the Windows control panel, in the Cameras and Scanner folder (located inside the Hardware and Sound folder for Windows Vista and Windows 7), double-click the product icon.
This opens the standard Microsoft WIA Wizard, which enables you to scan to a file.

Scan by using optical character recognition (OCR) software

The Readiris OCR program is included on a separate CD that shipped with the product. To use the Readiris program, install it from the appropriate software CD, and then follow the instructions in the online Help.
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6Fax
Connect fax to a telephone line
Set up fax with a telephone answering machine
Set up fax with an extension phone
Setup for stand-alone fax
Configure the fax time, date, and header
Use special characters in fax headers
Use the phone book
Configure send fax settings
Configure receive fax settings
Set fax polling
Use fax
Solve fax problems
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Connect fax to a telephone line

Connect the telephone cable to the line port wall.
The product is an analog device. HP recommends using the product on a dedicated analog telephone line.
NOTE: Some countries/regions might require an adapter to the phone cord that came with the
product.
on the product and to the telephone jack on the

Set up fax with a telephone answering machine

Set the product rings-to-answer setting for at least one ring more than the number of rings for
which the answering machine is set.
If an answering machine is connected to the same telephone line but on a different jack (in
another room, for example), it might interfere with the product's ability to receive faxes.

Set up fax with an extension phone

With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3 sequentially on the telephone keypad. The default setting is On. Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product.
1.
From the Home screen on the product control panel, touch the Setup
2. Scroll to and touch the Fax Setup menu.
3. Scroll to and touch the Advanced Setup button.
4. Scroll to and touch the Extension Phone button, and touch the On button.

Setup for stand-alone fax

1. Unpack and set up the product.
2.
From the Home screen on the product control panel, touch the Setup
3. Touch the Fax Setup menu.
4. Touch the Fax Set-Up Utility button.
5. Follow the on-screen prompts and select the appropriate response for each question.
NOTE: The maximum number of characters for the fax number is 20.
NOTE: The maximum number of characters for the fax header is 25.
button.
button.
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Configure the fax time, date, and header

Use the control panel

To use the control panel to set the date, time, and header, complete the following steps:
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Basic Setup menu.
4. Scroll to and touch the Time/Date button.
5. Select the 12-hour clock or 24-hour clock.
6. Use the keypad to enter the current time, and then touch the OK button.
7. Select the date format.
8. Use the keypad to enter the current date, and then touch the OK button.
9. Touch the Fax Header menu.
10. Use the keypad to enter your fax number, and then touch the OK button.
NOTE: The maximum number of characters for the fax number is 20.
11. Use the keypad to enter your company name or header, and then touch the OK button.
NOTE: The maximum number of characters for the fax header is 25.
button.

Use the HP Fax Setup Wizard

If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the HP Fax Setup Wizard.
1. Click Start, and then click Programs.
2. Click HP, click the name of the product, and then click HP Fax Setup Wizard.
3. Follow the onscreen instructions in the HP Fax Setup Wizard to configure the fax settings.

Use special characters in fax headers

When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, touch the 123 button to open a keypad that contains special characters.
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Use the phone book

You can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or as groups of fax numbers.

Use the control panel to create and edit the fax phone book

1. From the Home screen on the product control
panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Phone Book Setup button.
4. Touch the Individual Setup button to create a
speed dial entry.
5. Touch an unassigned number from the list.
6. Use the keypad to enter a name for the entry,
and then touch the OK button.
7. Use the keypad to enter the fax number for the
entry, and then touch the OK button.

Delete phone book entries

You can delete all phone book entries that are programmed in the product.
CAUTION: After phone book entries are deleted, they cannot be recovered.
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1. From the Home screen on the product control
panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Phone Book Setup button.
4. Touch the Delete Entry button. Or, to delete all
the entries, touch the Delete All Entries button.
5. Touch the entry that you want to delete.
6. Touch the OK button to confirm the deletion.

Create and edit speed-dial entries

1. From the Home screen on the product control
panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Phone Book Setup button.
4. Touch the Individual Setup button.
5. Touch an unassigned number from the list.
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6. Use the keypad to enter a name for the entry,
and then touch the OK button.
7. Use the keypad to enter the fax number for the
entry, and then touch the OK button.

Delete speed-dial entries

1. From the Home screen on the product control panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Phone Book Setup button.
4. Touch the Delete Entry button. Or, to delete all the entries, touch the Delete All Entries button.
5. Touch the entry that you want to delete.
6. Touch the OK button to confirm the deletion.

Create and edit group-dial entries

1. Create an individual entry for each fax number that you want in the group.
a. From the Home screen on the product control panel, touch the Fax button.
b. Touch the Fax Menu button.
c. Touch the Phone Book Setup button.
d. Touch the Individual Setup button.
e. Touch an unassigned number from the list.
f. Use the keypad to enter a name for the entry, and then touch the OK button.
g. Use the keypad to enter the fax number for the entry, and then touch the OK button.
2. From the Phone Book Setup menu, touch the Group Setup button.
3. Touch an unassigned number from the list.
4. Use the keypad to enter a name for the group, and then touch the OK button.
5. Touch the name of each individual entry that you want to include in the group. When you are
finished, touch the Done Selecting button.

Delete group-dial entries

1. From the Home screen on the product control panel, touch the Fax button.
2. Touch the Fax Menu button.
3. Touch the Phone Book Setup button.
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4. Touch the Delete Entry button. Or, to delete all the entries, touch the Delete All Entries button.
5. Touch the entry that you want to delete.
6. Touch the OK button to confirm the deletion.
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Configure send fax settings

Set special dialing symbols and options

You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line.
Special symbol Button Description
Dialing pause
Pause for dial tone
Hook flash
Set a dialing prefix
A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software. The maximum number of characters for a dial prefix is 50.
The default setting is Off. You might want to turn this setting on and enter a prefix if, for example, you have to dial a number such as 9 to get a telephone line outside of your company telephone system. While this setting is active, you can dial a fax number without the dial prefix by using manual dial.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
The Redial/Pause button is available on the control panel keypad for entering a fax number. You can also touch the comma button to insert a dialing pause.
The W button is available only when you are entering the fax number for a phone book entry. This character causes the product to wait for a dial tone before dialing the remainder of the telephone number.
The R button is available only when you are entering the fax number for a phone book entry. This character causes the product to insert a hook flash.
button.
3. Touch the Basic Setup menu.
4. Scroll to and touch the Dial Prefix button, and then touch the On button.
5. Use the keypad to enter the prefix, and then touch the OK button. You can use numbers, pauses,
and dialing symbols.

Set the dial tone detection

Normally, the product begins dialing a fax number immediately. If you are using the product on the same line as your telephone, turn on the detect-dial-tone setting. This prevents the product from sending a fax while someone is on the telephone.
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The factory-set default for detect dial tone is On for France and Hungary, and Off for all other countries/regions.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Detect Dial Tone button, and then touch the On button.
Tone dial or pulse dial
Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change this setting unless you know that the telephone line cannot use tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Dialing Mode button, and then touch the Tone or Pulse button.

Set autoredial and the time between redials

button.
button.
If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the product attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-on­communication-error options.
Set the redial-on-busy option
If this option is on, the product redials automatically if it receives a busy signal. The factory-set default for the redial-on-busy option is On.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Redial if Busy button, and then touch the On button.
Set the redial-on-no-answer option
If this option is on, the product redials automatically if the receiving machine does not answer. The factory-set default for the redial-on-no-answer option is Off.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
button.
button.
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3. Touch the Advanced Setup menu.
4. Scroll to and touch the Redial if No Answer button, and then touch the On button.
Set the redial-on-communication-error option
If this option is on, the product redials automatically if some sort of communication error occurs. The factory-set default for the redial-on-communication-error option is On.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Redial if Comm. Error button, and then touch the On button.

Set light/dark and resolution

Set the default light/dark (contrast) setting
The contrast affects the lightness and darkness of an outgoing fax as it is being sent.
The default light/dark setting is the contrast that is normally applied to items that are being faxed. The slider is set to the middle as the default setting.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Touch the Lighter/Darker button, and then touch one of the arrows to adjust the slider.
button.
button.
Set resolution settings
NOTE: Increasing the resolution increases the fax file size. Larger faxes increase the send time and
could exceed the available memory in the product.
Use this procedure to change the default resolution for all fax jobs to one of the following settings:
Standard: This setting provides the lowest quality and the fastest transmission time.
Fine: This setting provides a higher resolution quality than Standard that is usually appropriate for
text documents.
Superfine: This setting is best used for documents that mix text and images. The transmission time
is slower than the Fine setting but faster than the Photo setting.
Photo: This setting produces the best images, but greatly increases the transmission time.
The factory-set default resolution setting is Fine.
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