HP CA340, s300, s500, SW350 Troubleshooting
HP Digital Still Camera FAQ
Last updated: 7/30/2009
Contents
Q: My photos look "grainy" or cartoon-like on my PC monitor. Why?................................................... 2
Q: How do I insert/remove an SD card on my HP CA340 Digital Camera? ........................................... 2
Q: What do I do if the lens is extended and I have lost power?............................................................. 2
Q: What is PictBridge?..................................................................................................................... 2
Q: What is 'ISO' and how does this affect photography?..................................................................... 2
Q: Do I need to adjust my camera settings? ........................................................................................ 3
Q: How to clean the LCD screen of the camera?.................................................................................. 3
Q: Why doesn't my camera recognize the memory card? .................................................................... 3
Q: Why is my camera is taking pictures slowly and the LED is flashing constantly?.................................. 3
Q: Where can I learn more about digital photography?....................................................................... 3
Q: My photos look "grainy" or cartoon-like on my PC monitor. Why?
A: Be sure to set your graphics card setting to match the optimal resolution of your monitor. Check
with you monitor manufacturer for these settings.
Q: How do I insert/remove an SD card on my HP CA340 Digital Camera?
A: Please use the following instructions to insert or remove an SD card:
1: Turn off your digital camera.
2: With the LCD screen facing up, open the battery door.
3: The SD card slot is located slightly above the batteries (see Figure 1).
4: To remove the card, press in until a click is heard and pull to remove.
5: To insert, press card in until a click is heard.
Note: if no click is heard on inserting, card may be inserted incorrectly, please ensure it is
oriented correctly.
Figure 1 SD card slot on HP CA340 Digital Camera
Q: What do I do if the lens is extended and I have lost power?
A: IMPORTANT: Never push the lens back into the camera.
1: Replace batteries as soon as possible.
2: Turn on camera; lens should retract and then extend.
3: Turn off camera; lens will retract.
Q: What is PictBridge?
A: PictBridge is a 'direct print' standard for connecting digital cameras to printers, without the need
for a computer, across different manufacturer's products. For cross-brand compatibility, both
devices need to support PictBridge. This standard is endorsed by the 'Camera & Imaging Products
Association' (CIPA). For more information, please visit: www.cipa.jp/english/pictbridge/
Q: What is 'ISO' and how does this affect photography?
A: Also termed 'Film Speed', it is a measure of film sensitivity and refers to how light sensitive the
film is. A high speed film will react more quickly to light than a slower speed film. So, a more
sensitive film such as ISO400 will require less light for exposure than a less sensitive film such as
ISO100 speed. ISO200 speed film will require twice as much light as ISO400 speed film to get
the same exposure.
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