HP Photosmart C4500 All-in-One series
Windows Help
HP Photosmart C4500
All-in-One series
Contents
1 HP Photosmart C4500 All-in-One series Help........................................................................3
2 HP All-in-One overview
The HP All-in-One at a glance....................................................................................................5
Control panel features................................................................................................................6
Menu overview............................................................................................................................7
Use the HP Photosmart Software...............................................................................................8
3 Find more information..............................................................................................................9
4 Connection information
Supported connection types.....................................................................................................11
USB connection........................................................................................................................11
Network connection..................................................................................................................12
5 How do I?.................................................................................................................................27
6 Load originals and load paper
Load originals...........................................................................................................................29
Choose papers for printing and copying...................................................................................31
Load paper...............................................................................................................................34
Avoid paper jams......................................................................................................................40
7 Print from your computer
Print from a software application..............................................................................................43
Make the HP All-in-One the default printer...............................................................................44
Change the print settings for the current job............................................................................44
Change the default print settings..............................................................................................48
Printing shortcuts......................................................................................................................48
Perform special print jobs.........................................................................................................50
Stop a print job.........................................................................................................................61
Contents
8 Use the photo features
Insert a memory card................................................................................................................63
Print photos..............................................................................................................................64
Save photos to your computer..................................................................................................65
9 Use the scan features
Make reprints of your photos....................................................................................................67
Scan an image or document.....................................................................................................68
Edit a scanned image...............................................................................................................69
Edit a scanned document.........................................................................................................69
Stop scanning...........................................................................................................................70
10 Use the copy features
Make a copy.............................................................................................................................71
Change the copy settings for the current job............................................................................72
1
Perform special copy jobs........................................................................................................74
Stop copying.............................................................................................................................77
11 Maintain the HP All-in-One
Work with print cartridges.........................................................................................................79
Print a self-test report...............................................................................................................94
Clean the HP All-in-One...........................................................................................................94
Turn off the HP All-in-One........................................................................................................96
12 Shop for ink supplies.............................................................................................................97
Contents
13 Troubleshooting
View the Readme file................................................................................................................99
Setup troubleshooting...............................................................................................................99
Network troubleshooting.........................................................................................................109
Paper jams..............................................................................................................................114
Print quality troubleshooting...................................................................................................115
Print troubleshooting...............................................................................................................131
Memory card troubleshooting.................................................................................................144
Scan troubleshooting..............................................................................................................149
Copy troubleshooting..............................................................................................................153
Errors......................................................................................................................................159
14 HP warranty and support
Warranty.................................................................................................................................237
Print cartridge warranty information........................................................................................237
Support process.....................................................................................................................237
Before you call HP support.....................................................................................................238
HP support by phone..............................................................................................................238
Additional warranty options....................................................................................................239
HP Quick Exchange Service (Japan).....................................................................................240
HP Korea customer support...................................................................................................240
Prepare the product for shipment...........................................................................................240
Pack the HP All-in-One...........................................................................................................241
15 Technical information
Specifications.........................................................................................................................243
Environmental product stewardship program.........................................................................244
Regulatory notices..................................................................................................................247
Regulatory wireless statements..............................................................................................250
Index............................................................................................................................................255
2
1 HP Photosmart C4500 All-in-
One series Help
For information about the HP All-in-One, see:
•“
HP All-in-One overview” on page 5
Find more information” on page 9
•“
Connection information” on page 11
•“
How do I?” on page 27
•“
Load originals and load paper” on page 29
•“
Print from your computer” on page 43
•“
Use the photo features” on page 63
•“
Use the scan features” on page 67
•“
Use the copy features” on page 71
•“
Maintain the HP All-in-One” on page 79
•“
Shop for ink supplies” on page 97
•“
HP warranty and support” on page 237
•“
Technical information” on page 243
•“
HP Photosmart C4500 All-in-
One series Help
HP Photosmart C4500 All-in-One series Help 3
One series Help
Chapter 1
HP Photosmart C4500 All-in-
4 HP Photosmart C4500 All-in-One series Help
2 HP All-in-One overview
Use the HP All-in-One to print documents or photos from your computer, print photos
directly from a memory card, scan documents or photos, or make copies. HP papers that
are specifically designed for the type of project you are printing produce the best results.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel features
•
Menu overview
•
Use the HP Photosmart Software
•
The HP All-in-One at a glance
Label Description
1 On button
2 Wireless network indicator light and button
3 Control panel
4 Memory card slots
5 Input tray
6 Paper tray extender (also referred to as the tray extender)
7 Paper-width guide
8 Print cartridge door
9 Glass
10 Lid backing
The HP All-in-One at a glance 5
HP All-in-One overview
Chapter 2
(continued)
Label Description
11 Rear door
12 Rear USB port
13 Power connection*
* Use only with the power adapter supplied by HP.
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
HP All-in-One overview
Label Icon Name and Description
1 On: Turns the product on or off. When the product is off, a
2 Wireless: Opens the Wireless menu. By default, the wireless
3 Settings: Opens the Photo settings menu when a memory
4 OK: Confirms the copy or photo settings. In certain situations
5 Cancel: Stops a task (such as scanning or copying) or resets
6 HP All-in-One overview
minimal amount of power is still used. To completely remove
power, turn off the product, and then unplug the power cord.
feature is off. When turned on, it enables wireless printing and
scanning.
card is inserted. Otherwise, this button opens the Copy
settings menu.
(for example, after clearing a paper jam), this button resumes
printing.
settings (such as Quality, Size, and Copies).
(continued)
Label Icon Name and Description
6 By default, this button is labelled Scan/Reprint and opens the
7 By default, this button is labelled Start Copy Black and starts
8 By default, this button is labelled Start Copy Color and starts
Scan/Reprint menu. When a photo is shown on the display,
this button advances to the next photo on the memory card.
When the Copy or Photo settings menu is open, this button
the changes copy or print settings.
a black-and-white copy. When a photo is shown on the
display, this button advances to the previous photo on the
memory card. When the Copy or Photo settings menu is open,
this button changes copy or print settings.
a color copy. When a photo is shown on the display, this button
initiates a print job. When the Copy or Photo settings menu is
open, this button changes copy or print settings.
Menu overview
The following topics provide a quick reference to top-level menus that appear on the
HP All-in-One display.
•
Default Menu
Scan/Reprint Menu
•
Settings Menu
•
Wireless Menu
•
Default Menu
The following options are available on the display by default.
Scan/Reprint
Start Copy Black
Start Copy Color
Scan/Reprint Menu
The following options are available when you press the button next to Scan/Reprint.
Scan to PC
Scan to Print
Settings Menu
The following options are available if you press the Settings button when a memory card
is inserted in the HP All-in-One.
Print Size
Borderless
Prints
HP All-in-One overview
Menu overview 7
Chapter 2
The following options are available if you press the Settings button when there is no
memory card inserted in the HP All-in-One.
Quality
Size
Copies
Wireless Menu
The following options are available when you press the Wireless button.
Enable Wireless
Wireless Settings
Signal Strength
Use the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving and
viewing your photos.
For more information on using the HP Photosmart Software:
• Check the Contents panel on the left. Look for the HP Photosmart Software Help
contents book at the top.
• If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
HP All-in-One overview
8 HP All-in-One overview
3 Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Start Here guide
The Start Here guide provides instructions for setting up the HP All-in-One and
installing software. Make sure you follow the steps in the Start Here guide in
order.
If you have problems during setup, check the Start Here guide for
troubleshooting information, or see “
onscreen Help.
Basics Guide
The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical
information.
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen
Help, show you how to complete key tasks on the HP All-in-One. You will learn
how to load paper, insert a memory card, replace the print cartridges, and scan
originals.
Onscreen Help
The onscreen Help provides detailed instructions on using all features of the
HP All-in-One.
The How Do I? section provides links so you can quickly find information
•
on performing common tasks.
The HP All-in-One overview section provides general information about
•
the main features of the HP All-in-One.
The Troubleshooting section provides information about resolving errors
•
you might encounter with the HP All-in-One.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the HP Web
site. This Web site offers technical support, drivers, supplies, and ordering
information.
Troubleshooting” on page 99 in this
Find more information 9
Find more information
Chapter 3
Find more information
10 Find more information
4 Connection information
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect the HP All-in-One to a wireless
network or use printer sharing to share the device over an existing home network.
This section contains the following topics:
•
Supported connection types
USB connection
•
Network connection
•
Supported connection types
The following table contains a list of supported connection types.
Connection information
Description Recommended number
USB connection One computer connected
Integrated wireless
WLAN 802.11 connection
Printer sharing Up to five computers.
of connected
computers for best
performance
with a USB cable to the
rear USB 2.0 High Speed
port on the HP All-in-One.
Up to five computers
connected using a
wireless router
(infrastructure mode).
One computer (ad hoc
mode).
The host computer must
be on at all times in order
to print from the other
computers.
USB connection
The HP All-in-One supports a rear USB 2.0 High Speed port for connection to a computer.
If you use a USB cable to connect the HP All-in-One to a computer on a network, you
can set up printer sharing on your computer. This enables other computers on the network
to print to the HP All-in-One, using your computer as the host.
The host computer (your computer, connected directly to the HP All-in-One by a USB
cable) has full software functionality. Other computers, which are referred to as the
clients, have access only to the print features. HP recommends upto 5 computers for the
best performance. You must perform other functions from the host computer or from the
control panel on the HP All-in-One.
Supported software
features
All features are
supported.
All features are
supported.
All features resident on
the host computer are
supported. Only printing
is supported from the
other computers.
Setup instructions
Follow the Start Here
guide for detailed
instructions.
Follow instructions in “Set
up the HP All-in-One on
an integrated wireless
(WLAN 802.11) network”
on page 12.
Follow the instructions in
“
USB connection”
on page 11.
USB connection 11
Chapter 4
To connect the product with the USB cable
▲ Refer to the Start Here guide that came with your product for information on
connecting to a computer with a USB cable.
Connection information
NOTE: Do not connect the USB cable to the product until you are prompted to
do so.
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Help.
Network connection
This section describes how to connect the HP All-in-One to a network and how to view
and manage network settings.
If you want to: See this section:
Connect to a wireless network with a wireless
router (infrastructure).
Connect directly to a wireless-capable
computer without a wireless router (ad-hoc).
Add connections to more computers on the
network.
Change the HP All-in-One from a USB
connection to a network connection.
NOTE: Use the instructions in this section if
you first installed the HP All-in-One with a USB
connection, and you now want to change to a
wireless network connection.
View or change the network settings. “Manage your network settings” on page 18
Find troubleshooting information. “Network troubleshooting” on page 109
Learn what a specific networking term means. “Network glossary” on page 24
“Set up the HP All-in-One on an integrated
wireless (WLAN 802.11) network”
on page 12
“Connect to a wireless ad hoc network”
on page 17
“Connect to additional computers on a
network” on page 17
“Change the HP All-in-One from a USB
connection to a network connection”
on page 18
Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network
The HP All-in-One uses an internal networking component that supports a wireless
network.
For optimal performance and security in your wireless network, HP recommends you use
a wireless router or access point (802.11) to connect the product and the other network
elements. When network elements are connected through a wireless router or access
point, this is called an infrastructure network.
12 Connection information
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
• Advanced network security
• Enhanced reliability
• Network flexibility
• Better performance
• Shared Broadband Internet access
Connection information
To set up the HP All-in-One on an integrated
wireless WLAN 802.11 network, you need to
do the following:
First, collect all of the required materials. “What you need for an integrated wireless
Next, install the software and connect the
HP All-in-One to the wireless router.
See this section:
WLAN 802.11 network” on page 13
“Connect to an integrated wireless WLAN
802.11 network” on page 13
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will
need the following:
A wireless 802.11 network that includes a wireless router or access point.
❑
A desktop computer or laptop with either wireless networking support, or a network
❑
interface card (NIC). The computer must be connected to the wireless network that
you intend to install the HP All-in-One on.
Broadband Internet access (recommended) such as cable or DSL.
❑
If you connect the HP All-in-One on a wireless network that has Internet access, HP
recommends that you use a wireless router (access point or base station) that uses
Dynamic Host Configuration Protocol (DHCP).
Network name (SSID).
❑
WEP key or WPA Passphrase (if needed).
❑
A standard USB cable to connect temporarily for transferring wireless settings.
❑
Connect to an integrated wireless WLAN 802.11 network
The HP Photosmart Software CD and included USB setup cable provide an easy way to
connect the HP All-in-One to your wireless network.
Network connection 13
Connection information
Chapter 4
CAUTION: To prevent other users from accessing your wireless network, HP
strongly recommends using a password or passphrase (WPA or WEP security) and
a unique network name (SSID) for your wireless router. Your wireless router might
have been shipped with a default network name, which is typically the manufacturer
name. If you use the default network name, your network can be easily accessed by
other users using the same default network name (SSID). It also means that the
HP All-in-One might accidently connect to a different wireless network in your area
which uses the same network name. If this happens you will not be able to access
the HP All-in-One. For more information on how to change the network name, see
the documentation that came with your wireless router.
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer using the USB setup
cable included in the box. The product will attempt to connect to the network. If the
connection fails, follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and
test the wireless network connection. Once the product connects successfully to the
network, install the software on each computer that will use the product over the
network.
Related topics
•“
Print the wireless network test” on page 19
Network troubleshooting” on page 109
•“
Connect to additional computers on a network” on page 17
•“
Wireless ad hoc network setup
Use this section if you want to connect the HP All-in-One to a wireless-capable computer
without using a wireless router or access point.
There are two methods you may use to connect the HP All-in-One to your computer using
an ad hoc wireless network connection. Once connected, you can install the HP All-inOne software.
▲ Turn on the wireless radio for the HP All-in-One and the wireless radio on your
computer. On your computer, connect to the network name (SSID) hpsetup, which
is the default ad hoc network created by the HP All-in-One.
14 Connection information
OR
▲ Use an ad hoc network profile on your computer to connect to the product. If your
computer is not currently configured with an ad hoc network profile, consult the Help
file for your computer Operating System for the proper method to create an ad hoc
profile on your computer. Once the ad hoc network profile has been created, insert
the installation CD that came with the product and install the software. Connect to the
ad hoc network profile you created on your computer.
NOTE: An ad hoc connection can be used if you do not have a wireless router or
access point but do have a wireless radio on your computer. However, an ad hoc
connection may result in a lower level of network security and possibly reduced
performance when compared to an infrastructure network connection using a wireless
router or access point.
Connection information
To set up the HP All-in-One on a wireless ad
hoc network, you need to do the following:
First, collect all of the required materials. “What you need for an ad hoc network”
Next, prepare your computer by creating a
network profile.
Finally, install the software and connect to the
appropriate network profile.
See this section:
on page 15
“Create a network profile for a Windows Vista or
Windows XP computer” on page 15
Create a network profile for other operating
“
systems” on page 16
“Connect to a wireless ad hoc network”
on page 17
What you need for an ad hoc network
To connect the HP All-in-One to a Windows computer with an ad hoc connection, the
computer must have a wireless network adapter and an ad hoc profile.
Create a network profile for a Windows Vista or Windows XP computer
Prepare your computer for an ad hoc connection by creating a network profile.
To create a network profile
NOTE: The product comes configured with a network profile with hpsetup as the
network name (SSID). However, for security and privacy HP recommends you create
a new network profile on your computer as described here.
1. In the Control Panel, double-click Network Connections.
2. On the Network Connections window, right-click the Wireless Network
Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you see
Disable on the menu, the wireless connection is already enabled.
3. Right-click the Wireless Network Connection icon, and then click Properties.
4. Click the Wireless Networks tab.
Network connection 15
Connection information
Chapter 4
5. Select the Use Windows to configure my wireless network settings check box.
6. Click Add, and then do the following:
a.In Network name (SSID) box, type in a unique network name of your choice.
NOTE: The network name is case sensitive, so it is important to remember
any uppercase (capital) and lowercase (small) letters.
b. If there is a Network Authentication list, select Open. Otherwise, go to the next
step.
c.In the Data encryption list, select WEP.
NOTE: It is possible to create a network that does not use a WEP key.
However, HP recommends using a WEP key in order to secure your network.
d. Make sure that the check box is not selected next to The key is provided for me
automatically. If it is selected, click the check box to clear it.
e.In the Network key box, type a WEP key that has exactly 5 or exactly 13
alphanumeric (ASCII) characters. For example, if you enter 5 characters, you
might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter
ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination
of your choosing.)
Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX
WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit
encryption.
f.In the Confirm network key box, type the same WEP key you typed in the
previous step.
NOTE: You must remember the exact uppercase (capital) and lowercase
(small) letters. If you enter your WEP key incorrectly on the product, the
wireless connection will fail.
g. Write down the WEP key exactly as you typed it, including uppercase and
lowercase letters.
h. Select the check box for This is a computer-to-computer (ad hoc) network;
wireless access points are not used.
i. Click OK to close the Wireless network properties window, and then click OK
again.
j. Click OK again to close the Wireless Network Properties Connection window.
Related topics
Network glossary” on page 24
•“
Connect to a wireless ad hoc network” on page 17
•“
Create a network profile for other operating systems
If you have an operating system other than Windows Vista or Windows XP, HP
recommends that you use the configuration program that came with your wireless LAN
card. To find the configuration program for your wireless LAN card, access your
computer's list of programs.
Using the LAN card configuration program, create a network profile that has the following
values:
16 Connection information
• Network name (SSID): Mynetwork (example only)
NOTE: You should create a network name that is unique and easy for you to
remember. Just remember that the network name is case-sensitive. Therefore,
you must remember which letters are uppercase and lowercase.
• Communication mode: Ad Hoc
• Encryption: enabled
Connect to a wireless ad hoc network
The HP Photosmart Software CD and included USB setup cable provide an easy way to
connect the HP All-in-One directly to your computer for an ad-hoc wireless network.
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer using the USB setup
cable included in the box. The product will attempt to connect to the network. If the
connection fails, follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and
test the wireless network connection. Once the product connects successfully to the
network, install the software on each computer that will use the product over the
network.
Related topics
•“
Print the wireless network test” on page 19
Network troubleshooting” on page 109
•“
Connect to additional computers on a network” on page 17
•“
Connection information
Connect to additional computers on a network
You can connect the HP All-in-One to more than one computer on a small network of
computers. If the HP All-in-One is already connected to a computer on a network, for
each additional computer you must install the HP All-in-One software. During installation
of a wireless connection, the software will discover the SSID (network name) of the
existing network. Once you have set up the HP All-in-One on the network you will not
need to configure it again when you add additional computers.
To install the Windows HP All-in-One software on additional networked computers
1. Quit all applications running on your computer, including any virus detection software.
2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on
your computer and follow the onscreen instructions.
3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-
up messages, you must always accept or allow the pop-up messages.
4. On the Connection Type screen, select Through the network, and then click
Next.
The Searching screen appears as the Setup program searches for the HP All-in-One
on the network.
Network connection 17
Chapter 4
5. On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears.
Select the HP All-in-One you want to connect.
Connection information
6. Follow the prompts to install the software.
When you have finished installing the software, the HP All-in-One is ready for use.
7. If you disabled any virus detection software on your computer, make sure to enable
it again.
8. To test your network connection, go to your computer and print a self-test report to
the HP All-in-One.
Related topics
Network troubleshooting” on page 109
“
Change the HP All-in-One from a USB connection to a network connection
If you first install the HP All-in-One with a USB connection, you can later change to a
wireless network connection. If you already understand how to connect to a network, you
can use the general directions below.
NOTE: For optimal performance and security in your wireless network, use an
access point (such as a wireless router) to connect the HP All-in-One.
To change a USB connection to an integrated wireless WLAN 802.11 connection
1. Unplug the USB connection from the back of the product.
2. Insert the product CD in the computer CD-ROM drive.
3. Follow the onscreen instructions for a wireless network installation.
4. When the installation is complete, open Printers and Faxes (or Printers) in the
Control Panel and delete the printers for the USB installation.
For more detailed instructions on connecting the HP All-in-One to a network, see:
Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network”
•“
on page 12
•“
Connect to a wireless ad hoc network” on page 17
Manage your network settings
You can manage network settings for the HP All-in-One through the HP All-in-One control
panel.
This section contains the following topics:
•
Change basic network settings from the control panel
Network configuration page definitions
•
Change basic network settings from the control panel
The HP All-in-One control panel enables you to perform a variety of network management
tasks. This includes printing the network settings, restoring the network defaults, turning
the wireless radio on and off, and printing a wireless network test.
This section contains the following topics:
18 Connection information
• Print network settings
Restore network defaults
•
Turn the wireless radio on and off
•
Print the wireless network test
•
Print network settings
You can print a network configuration page to see network settings such as the IP
address, communication mode, and network name (SSID).
To print the network configuration page
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Print Network
Configuration Page is highlighted, and then press OK.
Related topics
“
Network configuration page definitions” on page 20
Restore network defaults
You can reset the network settings to what they were when you purchased the HP All-inOne.
To restore network defaults
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Restore Network
Defaults is highlighted, and then press OK.
3. Confirm that you want to restore the network defaults.
Connection information
Turn the wireless radio on and off
The wireless radio is off by default, but when you install the software and connect the
HP All-in-One to the network, the wireless radio is turned on automatically. The blue light
on the front of the HP All-in-One indicates that the wireless radio is on. In order to stay
connected to a wireless network, the radio must stay on. However, if the HP All-in-One
is connected directly to a computer with a USB connection, the radio is not used. In this
case you might want to turn the radio off.
To turn the wireless radio on and off
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Turn Radio On or Turn
Radio Off is highlighted, and then press OK.
Print the wireless network test
The wireless network test performs a series of diagnostic tests to determine whether
network setup is successful. If an issue is detected, a recommendation on how to correct
the issue will be included on the printed report. You can print the wireless network test at
any time.
Network connection 19
Connection information
Chapter 4
To print the wireless test report
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Wireless Network
Test is highlighted, and then press OK.
The Wireless Network Test prints.
Related topics
Network troubleshooting” on page 109
“
Network configuration page definitions
The network configuration page shows the network settings for the HP All-in-One. There
are settings for general information and 802.11 wireless.
This section contains the following topics:
•
General network settings
Wireless (802.11) network settings
•
Related topics
•“
Print network settings” on page 19
Network glossary” on page 24
•“
General network settings
The following table describes the general network settings shown on the network
configuration page.
Parameter Description
Network Status Status of the HP All-in-One:
Active connection
type
URL The IP address of the Embedded Web Server.
Firmware
Revision
Hostname The TCP/IP name assigned by the installation software to the device. By
20 Connection information
Ready: The HP All-in-One is ready to receive or transmit data.
•
Offline: The HP All-in-One is not currently connected to the network.
•
Network mode of the HP All-in-One:
Wireless: The HP All-in-One is connected to a wireless (802.11) network.
•
None: There is no network connection.
•
NOTE: You will need to know this URL when you try to access the
Embedded Web Server.
The internal networking component and device firmware revision code.
NOTE: If you call HP Support, depending on the problem, you might be
asked to provide the firmware revision code.
default, this is the letters HP followed by the last 6 digits of the Media Access
Control (MAC) address.
(continued)
Parameter Description
Admin Password Status of the administrator's password for the Embedded Web Server:
Set: Password is specified. You must enter the password to make
•
changes to the Embedded Web Server parameters.
Not Set: No password is set. A password is not required for making
•
changes to the Embedded Web Server parameters.
mDNS Some local and ad hoc networks do not use central DNS servers. They use
a DNS alternative called mDNS.
With mDNS, your computer can find and use any HP All-in-One connected
to your local area network. It can also work with any other Ethernet-enabled
device that appears on the network.
Wireless (802.11) network settings
The following table describes the 802.11 wireless settings shown on the network
configuration page.
Parameter Description
Connection information
Hardware
Address (MAC)
IP Address This address uniquely identifies the device on the network. IP addresses are
Subnet Mask A subnet is an IP address assigned by the installation software to make an
Default Gateway A node on a network that serves as an entrance to another network. A node
Configuration
Source
The Media Access Control (MAC) address that identifies the HP All-in-One.
This is a unique 12-digit identification number assigned to networking
hardware for identification, including wireless access points, routers, and
other such products. No two pieces of hardware have the same MAC address.
Two MAC addresses are assigned: one for wired Ethernet and one for
wireless 802.11.
NOTE: Some Internet service providers (ISPs) require that you register the
MAC address of the Network Card or LAN Adapter that was connected to
your cable or DSL modem during installation.
assigned dynamically through DHCP or AutoIP. You can also set up a static
IP address, though this is not recommended.
NOTE: Manually assigning an invalid IP address during installation will
prevent your network components from seeing the HP All-in-One.
additional network available as part of a larger network. Subnets are specified
by a subnet mask. This mask determines which of the HP All-in-One IP
address bits identify the network and subnet, and which bits identify the
product itself.
NOTE: It is recommended that the HP All-in-One and the computers that
use it all reside on the same subnet.
in this instance can be a computer or some other product.
NOTE: The address of the default gateway is assigned by the installation
software.
The protocol used to assign the IP address to the HP All-in-One:
AutoIP: The installation software automatically determines the
•
configuration parameters.
DHCP: The configuration parameters are supplied by a dynamic host
•
configuration protocol (DHCP) server on the network. On small networks,
this could be a router.
Network connection 21
Connection information
Chapter 4
(continued)
Parameter Description
Manual: The configuration parameters are set manually, such as a static
•
IP address.
Not Specified: The mode used when the HP All-in-One is initializing.
•
DNS server The IP address of the domain name service (DNS) for the network. When you
Wireless Status Status of the wireless network:
Communication
Mode
Network Name
(SSID)
Signal Strength
(1-5)
Channel The channel number currently being used for wireless communication. This
use the Web or send an e-mail message, you use a domain name to do it.
For example, the URL http://www.hp.com contains the domain name hp.com.
The DNS on the Internet translates the domain name into an IP address.
Products use the IP addresses to refer to one another.
IP Address: The IP address of the domain name server.
•
Not Specified: The IP address is not specified, or the device is initializing.
•
NOTE: Check to see if a DNS IP address appears on the network
configuration page. If no address is shown, obtain the DNS IP address from
your Internet service provider (ISP).
Connected: The HP All-in-One is connected to a wireless LAN and
•
everything is working.
Disconnected: The HP All-in-One is not connected to the wireless LAN
•
due to incorrect settings (such as the wrong WEP key), the HP All-in-One
is out of range, or an Ethernet cable is plugged in and connected to an
active network.
Disabled: The radio is turned off.
•
Not applicable: This parameter does not apply to this network type.
•
An IEEE 802.11 networking framework in which devices or stations
communicate with each other:
Infrastructure: The HP All-in-One communicates with other network
•
devices through a wireless access point, such as a wireless router or
base station.
Ad hoc: The HP All-in-One communicates directly with each device on
•
the network. No wireless router or access point is used. This is also called
a peer-to-peer network.
Not applicable: This parameter does not apply to this network type.
•
Service Set Identifier. A unique identifier (up to 32 characters) that
differentiates one wireless local area network (WLAN) from another. The
SSID is also referred to as the network name. This is the name of the network
to which the HP All-in-One is connected.
The transmitting or return signal graded on a scale of 1 to 5:
5: Excellent
•
4: Good
•
3: Fair
•
2: Poor
•
1: Marginal
•
No signal: No signal detected on the network.
•
Not applicable: This parameter does not apply to this network type.
•
depends on the network in use, and might differ from the requested channel
22 Connection information
(continued)
Parameter Description
number. Value is from 1 to 14; countries/regions might limit the range of
approved channels.
(number): Value ranging from 1 to 14, depending on country/region.
•
None: No channel is in use.
•
Not Applicable: The WLAN is disabled or this parameter does not apply
•
to this network type.
NOTE: In ad hoc mode, if you are not able to receive or transmit data
between your computer and the HP All-in-One, make sure that you are using
the same communication channel on your computer and the HP All-in-One.
In infrastructure mode, the channel is dictated by the access point.
Authentication
type
Encryption The type of encryption in use on the network:
Type of authentication in use:
None: No authentication in use.
•
Open System (ad hoc and infrastructure): No authentication
•
Shared Key: WEP key is required.
•
WPA-PSK (infrastructure only): WPA with Pre-Shared Key.
•
Not applicable: This parameter does not apply to this network type.
•
Authentication verifies the identity of a user or product before granting access
to the network, making it more difficult for unauthorized users to access
network resources. This security method is common on wireless networks.
A network using Open System authentication does not screen network users
based on their identities. Any wireless user can have access from the network.
However, such a network might use WEP (Wired Equivalent Privacy)
encryption to provide a first level of security against casual eavesdroppers.
A network using Shared Key authentication provides increased security by
requiring users or products to identify themselves with a static key (a
hexadecimal or alphanumeric string). Every user or product on the network
shares the same key. WEP encryption is used along with shared key
authentication, using the same key for both authentication and encryption.
A network using server-based (WPA-PSK) authentication provides
significantly stronger security, and is supported in most wireless access
points and wireless routers. The access point or router verifies the identity of
a user or product requesting access to the network before granting that
access. Several different authentication protocols might be used on an
authentication server.
None: No encryption is in use.
•
64-bit WEP: A 5-character or 10-hex-digit WEP key is in use.
•
128-bit WEP: A 13-character or 26-hex-digit WEP key is in use.
•
WPA-AES: Advanced Encryption Standard encryption is in use. This is
•
an encryption algorithm for securing sensitive but unclassified material
by US Government agencies.
WPA-TKIP: Temporal Key Integrity Protocol, an advanced encryption
•
protocol, is in use.
Automatic: AES or TKIP is in use.
•
Not applicable: This parameter does not apply to this network type.
•
WEP aims to provide security by encrypting data over radio waves so that it
is protected as it is transmitted from one end point to another. This security
method is common on wireless networks.
Connection information
Network connection 23
Chapter 4
(continued)
Parameter Description
Connection information
Network glossary
Access Point HW
Address
Total Packets
transmitted
Total Packets
received
access point A network router that has wireless capability.
ASCII American Standard Code for Information Interchange. The standard for
AutoIP A feature of the installation software, which determines the configuration
DHCP Dynamic Host Configuration Protocol. A server on the network that supplies
DNS Domain Name Service. When you use the Web or send an e-mail message,
DNS-SD See DNS. The SD portion stands for Service Discovery. This is part of a
DSL Digital Subscriber Line. A high-speed connection to the Internet.
Ethernet The most common local network technology that connects computers using
Ethernet cable The cable used to connect network elements in a wired network. The CAT-5
EWS Embedded Web Server. A browser-based utility that provides a simple way
Gateway A computer or other device, such as a router, that serves as an entrance to
The hardware address of the wireless router or access point on the network
to which the HP All-in-One is connected:
(MAC address): The unique MAC (Media Access Control) hardware
•
address of the access point.
Not applicable: This parameter does not apply to this network type.
•
The number of packets transmitted by the HP All-in-One without error since
it has been turned on. The counter clears after the HP All-in-One is turned
off. When a message is transmitted over a packet-switching network, it is
broken up into packets. Each packet contains the destination address as well
as the data.
The number of packets received by the HP All-in-One without error since it
has been turned on. The counter clears after the HP All-in-One is turned off.
numbers used by computers to represent all the uppercase and lowercase
Latin letters, numbers, punctuation, etc.
parameters of devices on the network.
configuration parameters to devices on the network. On small networks, this
could be a router.
you use a domain name to do it. For example, the URL http://www.hp.com
contains the domain name hp.com. The DNS on the Internet translates the
domain name into an IP address. Devices use the IP addresses to refer to
one another.
protocol developed by Apple that enables automatic discovery of computers,
devices, and services on IP networks.
copper cabling.
Ethernet cable is also known as a straight-through cable. When using an
Ethernet cable, the network elements must be attached to a router. An
Ethernet cable uses an RJ-45 connector.
to manage the HP All-in-One. You can monitor status, configure HP All-inOne networking parameters, or access HP All-in-One features.
the Internet or another network.
24 Connection information
(continued)
HEX Hexadecimal. The base 16 numbering system, which uses the digits 0-9 plus
the letters A-F.
host computer The computer at the center of a network.
Hostname The TCP/IP name assigned by the installation software to the device. By
default, this is the letters HP followed by the last 6 digits of the Media Access
Control (MAC) address.
hub No longer commonly used in modern home networks, a hub takes its signal
from each computer and sends it to all of the other computers connected to
the hub. Hubs are passive; other devices on the network plug into the hub in
order to communicate with one another. A hub does not manage the network.
IP address A number that uniquely identifies the device on the network. IP addresses
are assigned dynamically through DHCP or AutoIP. You can also set up a
static IP address, though this is not recommended.
MAC address Media Access Control (MAC) address that uniquely identifies the HP All-in-
One. This is a unique 12-digit identification number assigned to networking
hardware for identification. No two pieces of hardware have the same MAC
address.
network name The SSID or network name identifies a wireless network.
NIC Network Interface Card. A card on your computer that provides an Ethernet
connection so that you can connect your computer to a network.
RJ-45 connector The connector on the ends of an Ethernet cable. Although standard Ethernet
cable connectors (RJ-45 connectors) look similar to standard telephone
cable connectors, they are not interchangeable. An RJ-45 connector is wider
and thicker and always has 8 contacts on the end. A phone connector has
between 2 and 6 contacts.
router A router provides a bridge between two or more networks. A router can link
a network to the Internet, link two networks and connect both to the Internet,
and help secure networks through the use of firewalls and assigning dynamic
addresses. A router can also act as a gateway, while a switch cannot.
SSID The SSID or network name identifies a wireless network.
switch A switch makes it possible for several users to send information over a
network at the same time without slowing each other down. Switches allow
different nodes (a network connection point, typically a computer) of a
network to communicate directly with one another.
WEP Wired Equivalent Privacy (WEP) is a type of encryption used for wireless
network security.
WPA Wi-Fi Protected Access (WPA) is a type of encryption used for wireless
network security. WPA offers greater security than WEP.
Connection information
Network connection 25
Connection information
Chapter 4
26 Connection information
5 How do I?
This section contains links to commonly performed tasks, such as sharing and printing
photos and optimizing your print jobs.
•“
How do I print 10 x 15 cm (4 x 6) inch borderless photos from a memory card?”
on page 64
•“
How do I make a borderless copy of a photo?” on page 74
How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper?” on page 50
•“
How do I get the best print quality?” on page 46
•“
How do I print on both sides of the paper?” on page 53
•“
How do I make multiple copies of a document?” on page 72
•“
How do I?
How do I? 27
Chapter 5
How do I?
28 How do I?
6 Load originals and load paper
You can load many different types and sizes of paper in the HP All-in-One, including letter
or A4 paper, photo paper, transparencies, and envelopes. By default, the HP All-in-One
is set to detect the size and type of paper you load in the input tray automatically and then
adjust its settings to generate the highest quality output for that paper.
If you are using special papers, such as photo paper, transparency film, envelopes, or
labels, or if you experience poor print quality using the automatic setting, you can
manually set the paper size and type for print and copy jobs.
This section contains the following topics:
•
Load originals
Choose papers for printing and copying
•
Load paper
•
Avoid paper jams
•
Load originals
You can copy or scan up to letter- or A4-size originals and thick publications by loading
them on the glass.
To load an original on the glass
1. Lift the lid to the open position.
2. Load your original print side down on the right front corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the
edge of the glass.
Load originals 29
Load originals and load paper
Chapter 6
3. Close the lid.
To load a thick publication on the glass
1. Lift the lid to the open position, grasp the sides of the lid, and then push the lid away
from the product until it comes off.
Load originals and load paper
2. Load the thick publication print side down on the right front corner of the glass.
TIP: For more help on loading the thick publication, refer to the engraved guides
along the edge of the glass.
30 Load originals and load paper
3. Place the lid over the thick publication while you are copying or scanning.
4. When you finish copying or scanning, replace the lid by inserting the tabs on the lid
back into the appropriate slots of the product.
Load originals and load paper
Choose papers for printing and copying
You can use different types and sizes of paper in the HP All-in-One. Review the following
recommendations to get the best printing and copying quality. If you use plain or photo
paper, the HP All-in-One can automatically detect the paper type and size. If you use
other types of paper, change the paper type and size settings in the software.
Choose papers for printing and copying 31
Chapter 6
This section contains the following topics:
•
Recommended papers for printing and copying
Recommended papers for printing only
•
Papers to avoid
•
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing. If you are printing photos, for example,
load HP Premium or HP Premium Plus photo paper in the input tray.
The following is a list of HP papers you can use for copying and printing. Depending on
your country/region, some of these papers might not be available.
HP Premium Plus Photo Paper
HP Premium Plus Photo Papers are the best HP photo paper, with image quality and
fade resistance superior to store-processed photos. They are ideal for printing your highresolution images for framing or including in a photo album. These papers are available
in several sizes, including 10 x 15 cm (4 x 6 inch) (with or without tabs), A4, and 8.5 x
11 inch sizes for printing or copying photos from the product.
HP Premium Photo Paper
HP Premium Photo Papers are high-quality, glossy-finish or soft gloss-finish photo
papers. They look and feel like store-processed photos and can be mounted under glass
or in an album. These papers are available in several sizes, including 10 x 15 cm (4 x 6
inch) (with or without tabs), A4, and 8.5 x 11 inch sizes for printing or copying photos from
the product.
Load originals and load paper
HP Advanced Photo Paper or HP Photo Paper
HP Advanced Photo Paper or HP Photo Paper is a sturdy, glossy photo paper that
features an instant-dry finish for easy handling without smudging. It resists water, smears,
fingerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inch, and 10 x
15 cm (4 x 6 inch) (with or without tabs) for printing or copying photos from the product.
HP Advanced Photo Paper is marked on the nonprinting corners with the following
symbol.
HP Premium Inkjet Transparency Film
HP Premium Inkjet Transparency Film make your color presentations vivid and even more
impressive. This film is easy to use and handle and dries quickly without smudging.
HP Premium Inkjet Paper
HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A
smooth, matte finish makes it ideal for your highest-quality documents.
32 Load originals and load paper
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
enough for two-sided color usage with no show-through, which makes it ideal for
newsletters, reports, and flyers.
HP All-in-One Paper or HP Printing Paper
• HP All-in-One Paper is specifically designed for HP All-in-One products. It has an
extra bright blue-white shade that produces sharper text and richer colors than
ordinary multifunction papers.
• HP Printing Paper is a high-quality multifunction paper. It produces documents that
look and feel more substantial than documents printed on standard multipurpose or
copy paper.
To order HP papers and other supplies, go to
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.
Recommended papers for printing only
Certain papers are supported only when you start the print job from your computer. The
following list provides information about these papers.
If you want the best print quality, HP recommends using HP papers. Using paper that is
too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause
paper jams. Using paper that has a heavy texture or does not accept ink can cause printed
images to smear, bleed, or not fill in completely.
Depending on your country/region, some of these papers might not be available.
www.hp.com/buy/supplies. If prompted,
HP Iron-On Transfers
HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solution
for creating custom T-shirts from your digital photos.
HP Photo Greeting Cards, HP Premium Photo Cards, and HP Note Cards
HP Photo Greeting Cards, Glossy or Matte, HP Premium Photo Cards, and HP Note
Cards enable you to make your own greeting cards.
HP Brochure & Flyer Paper
HP Brochure & Flyer Paper (Gloss or Matte) is glossy-coated or matte-coated on both
sides for two-sided use. They are the perfect choice for near-photographic reproductions
and business graphics for report covers, special presentations, brochures, mailers, and
calendars.
HP Premium Presentation Paper
HP Premium Presentation Paper gives your presentation a quality look and feel.
To order HP papers and other supplies, go to
www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
Choose papers for printing and copying 33
Load originals and load paper
Chapter 6
Papers to avoid
Load originals and load paper
NOTE: At this time, some portions of the HP Web site are available in English only.
Using paper that is too thin or too thick, paper that has a slick texture, or paper that
stretches easily can cause paper jams. Using paper that has a heavy texture or does not
accept ink can cause printed images to smear, bleed, or not fill in completely.
Papers to avoid for all print and copy jobs
• Any size paper other than those listed in the printer software.
• Paper with cutouts or perforations (unless specifically designed for use with HP inkjet
products).
• Highly textured stock, such as linen. It might not print evenly, and the ink can bleed
into these papers.
• Extremely smooth, shiny, or coated papers not specifically designed for the product.
They can jam the product or repel the ink.
• Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck,
and the ink is more likely to smear.
• Envelopes with clasps or windows. They can get stuck in the rollers and cause paper
jams.
• Banner paper.
Additional papers to avoid when copying
• Envelopes.
• Transparency film other than HP Premium Inkjet Transparency Film.
• Iron-On Transfers.
• Greeting card paper.
Load paper
This section describes the procedure for loading different types and sizes of paper into
the HP All-in-One for your copies or printouts.
NOTE: After a copy or print job has started, the paper width sensor can determine
whether the paper is Letter, A4, or a smaller size.
TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in
a resealable bag. If the paper is not stored properly, extreme changes in temperature
and humidity might result in curled paper that does not work well in the HP All-in-One.
This section contains the following topics:
•
Load full-size paper or small-size photo paper
Load index cards
•
Load envelopes
•
Load other types of paper
•
Load full-size paper or small-size photo paper
You can load many types and sizes of paper into the input tray of the HP All-in-One.
34 Load originals and load paper
To load full-size paper
1. Slide the paper-width guide to its outermost position.
NOTE: If you are using letter or A4 paper or smaller, make sure the tray extender
is open all the way. When you use legal-size paper, leave the tray extender closed.
TIP: Tap a stack of paper on a flat surface to align the edges. Make sure all the
paper in the stack is the same size and type and free of rips, dust, wrinkles, and
curled or bent edges.
2. Insert the stack of paper into the input tray with the short edge forward and the print
side down. Slide the stack of paper forward until it stops.
CAUTION: Make sure that the product is idle and silent when you load paper
into the input tray. If the product is servicing the print cartridges or otherwise
engaged in a task, the paper stop inside the product might not be in place. You
could push the paper too far forward, causing the product to eject blank pages.
TIP: If you are using letterhead, insert the top of the page first with the print side
down.
3. Slide the paper-width guide inward until it stops at the edge of the paper.
Do not overload the input tray; make sure the stack of paper fits within the input tray
and is no higher than the top of the paper-width guide.
Load paper 35
Load originals and load paper
Chapter 6
To load small-size photo paper in the input tray
1. Slide the paper-width guide to its outermost position.
Load originals and load paper
2. Insert the stack of photo paper into the far-right side of the input tray with the short
edge forward and the print side down. Slide the stack of photo paper forward until it
stops.
If the photo paper you are using has perforated tabs, load the photo paper so that the
tabs are closest to you.
3. Slide the paper-width guide inward until it stops at the edge of the paper.
Do not overload the input tray; make sure the stack of paper fits within the input tray
and is no higher than the top of the paper-width guide.
36 Load originals and load paper
Load index cards
You can load index cards into the input tray of the HP All-in-One to print notes, recipes,
and other text.
To load index cards in the input tray
1. Remove all paper from the input tray.
2. Slide the paper-width guide to its outermost position.
3. Insert the stack of cards into the far-right side of the input tray with the short edge
forward and the print side down. Slide the stack of cards forward until it stops.
Load paper 37
Load originals and load paper
Chapter 6
4. Slide the paper-width guide inward against the stack of cards until it stops.
Do not overload the input tray; make sure the stack of cards fits within the input tray
and is no higher than the top of the paper-width guide.
Load envelopes
You can load one or more envelopes into the input tray of the HP All-in-One. Do not use
shiny or embossed envelopes or envelopes that have clasps or windows.
NOTE: For specific details on how to format text for printing on envelopes, consult
Load originals and load paper
the help files in your word processing software. For best results, consider using a label
for the return address on envelopes.
To load envelopes
1. Remove all paper from the input tray.
2. Slide the paper-width guide to its outermost position.
38 Load originals and load paper
3. Insert one or more envelopes into the far-right side of the input tray, with the envelope
flaps on the left and facing up. Slide the stack of envelopes forward until it stops.
TIP: To avoid paper jams, tuck the flap inside each envelope.
4. Slide the paper-width guide inward against the stack of envelopes until it stops.
Do not overload the input tray; make sure the stack of envelopes fits within the input
tray and is not higher than the top of the paper-width guide.
Load originals and load paper
Related topics
Print a group of addresses on labels or envelopes” on page 59
“
Load other types of paper
The following types of paper are designed for special projects. Create your project in the
HP Photosmart Software or another application, set the paper type and size, and then
print.
Load paper 39
Chapter 6
HP Premium Inkjet Transparency Film
▲ Insert the film so that the white transparency strip (with arrows and the HP logo) is on
top and is going into the input tray first.
NOTE: The HP All-in-One cannot automatically detect the paper type. For best
results, set the paper type to transparency film in the software before printing onto
transparency film.
HP Iron-On Transfers
1. Flatten the transfer sheet completely before using it; do not load curled sheets.
TIP: To prevent curling, keep transfer sheets sealed in the original package until
you are ready to use them.
2. Locate the blue stripe on the nonprinting side of the transfer paper and then manually
feed one sheet at a time into the input tray with the blue stripe facing up.
HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards
▲ Insert a small stack of HP greeting card paper into the input tray with the print side
down; slide the stack of cards forward until it stops.
TIP: Make sure the area on which you want to print is inserted first, print side
down in the input tray.
Related topics
Set the paper size” on page 44
•“
Set the paper type for printing” on page 45
Load originals and load paper
•“
Print on transparencies” on page 58
•“
Reverse an image for iron-on transfers” on page 58
•“
Print a group of addresses on labels or envelopes” on page 59
•“
Avoid paper jams
To help avoid paper jams, follow these guidelines.
• Remove printed papers from the output tray frequently.
• Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a
resealable bag.
• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
• If you are printing labels, ensure that the label sheets are no more than two years old.
Labels on older sheets might peel off when the paper is pulled through the product,
and cause paper jams.
• Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure
the paper-width guide does not bend the paper in the input tray.
• Do not force paper too far forward in the input tray.
• Use paper types that are recommended for the product.
40 Load originals and load paper
Related topics
Clear paper jams” on page 114
“
Avoid paper jams 41
Load originals and load paper
Chapter 6
Load originals and load paper
42 Load originals and load paper
7 Print from your computer
The HP All-in-One can be used with any software application that allows printing. You
can print a range of projects, such as borderless images, newsletters, greeting cards,
iron-on transfers, and posters.
This section contains the following topics:
•
Print from a software application
Make the HP All-in-One the default printer
•
Change the print settings for the current job
•
Change the default print settings
•
Printing shortcuts
•
Perform special print jobs
•
Stop a print job
•
Print from a software application
Most print settings are automatically handled by the software application. You need to
change the settings manually only when you change print quality, print on specific types
of paper or transparency film, or use special features.
To print from a software application
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
NOTE: When printing a photo, you must select options for the specific photo
paper and photo enhancement.
5. Select the appropriate options for your print job by using the features available in the
Advanced, Printing Shortcuts, Features, and Color tabs.
TIP: You can easily select the appropriate options for your print job by choosing
one of the predefined print tasks on the Printing Shortcuts tab. Click a type of
print task in the Printing Shortcuts list. The default settings for that type of print
task are set and summarized on the Printing Shortcuts tab. If necessary, you
can adjust the settings here and save your custom settings as a new printing
shortcut. To save a custom printing shortcut, select the shortcut and click Save
As. To delete a shortcut, select the shortcut and click Delete.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.
Print from a software application 43
Print
Chapter 7
Make the HP All-in-One the default printer
You can set the HP All-in-One as the default printer to use from all software applications.
This means that the HP All-in-One is automatically selected in the printer list when you
select Print from the File menu in a software application. The default printer is
automatically selected when you click the Print button in the toolbar of most software
applications. For more information, see the Windows Help.
Change the print settings for the current job
You can customize the print settings of the HP All-in-One to handle nearly any print task.
This section contains the following topics:
•
Set the paper size
Set the paper type for printing
•
View the print resolution
•
Change the print speed or quality
•
Change the page orientation
•
Scale the document size
•
Change the saturation, brightness, or color tone
•
Preview your print job
•
Set the paper size
The Size setting helps the HP All-in-One determine the printable area on the page. Some
of the paper size choices have a borderless equivalent, which allows you to print to the
top, bottom, and side edges of the paper.
Usually, you set the paper size in the software application you used to create your
document or project. However, if you are using custom-size paper, or if you cannot set
the paper size from your software application, you can change the paper size in the
Properties dialog box before printing.
To set the paper size
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Resizing Options area, click the appropriate paper size from the Size list.
The following table lists the suggested paper size settings for the different types of
paper you can load in the input tray. Make sure to look at the long list of choices in
the Size list to see if a defined paper size already exists for the type of paper you are
using.
Print
44 Print from your computer
Paper type Suggested paper size settings
Copier, multi-purpose, or
plain papers
Envelopes Appropriate listed envelope size
Greeting-card papers Letter or A4
Index cards Appropriate listed card size (if listed sizes are not appropriate,
Inkjet papers Letter or A4
Iron-on T-shirt transfers Letter or A4
Labels Letter or A4
Legal Legal
Letterhead Letter or A4
Panorama photo paper Appropriate listed panorama size (if listed sizes are not
Photo papers 10 x 15 cm (4 x 6 inch) (with or without tab), up to 13 x 18 cm
Transparency films Letter or A4
Custom-size papers Custom paper size
Set the paper type for printing
If you print on special papers, such as photo paper, transparency film, envelopes, or
labels, or if you experience poor print quality, you can set the paper type manually.
Letter or A4
you can specify a custom paper size)
appropriate, you can specify a custom paper size)
(5 x 7 inch) (with or without tab), letter, A4, or an appropriate
listed size
To set the paper type for printing
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Basic Options area, from the Paper Type drop-down list, select More.
7. Select the type of paper that you have loaded, and then click OK.
View the print resolution
The printer software displays the print resolution in dots per inch (dpi). The dpi varies
according to the paper type and print quality that you select in the printer software.
Print
Change the print settings for the current job 45
Chapter 7
To view the print resolution
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Paper Type drop-down list, select the type of paper that you have loaded.
7. In the Print Quality drop-down list, select the appropriate print quality setting for your
project.
8. Click the Resolution button to view the print resolution dpi for the paper type and
print quality combination you selected.
Change the print speed or quality
The HP All-in-One automatically chooses a print quality and speed setting depending on
the paper type setting you select. You can also change the print quality setting to
customize the speed and quality of the print process.
To select a print speed or quality
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Paper Type drop-down list, select the type of paper that you have loaded.
7. In the Print Quality drop-down list, select the appropriate quality setting for your
project.
NOTE: To find out what dpi the product will print based on the paper type and
print quality settings you selected, click Resolution.
Change the page orientation
The page orientation setting allows you to print your document vertically or horizontally
on the page.
Usually, you set the page orientation in the software application you used to create your
document or project. However, if you are using custom-size or special HP paper, or if you
cannot set the page orientation from your software application, you can change the page
orientation in the Properties dialog box before printing.
To change the page orientation
1. Make sure you have paper loaded in the input tray.
Print
46 Print from your computer
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Basic Options area, do one of the following:
• Click Portrait to print the document vertically on the page.
• Click Landscape to print the document horizontally on the page.
Scale the document size
The HP All-in-One allows you to print the document at a different size than the original.
To scale the document size
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Resizing options area, click Scale to paper size, and then click the
appropriate paper size from the drop-down list.
Change the saturation, brightness, or color tone
You can change the intensity of colors and the level of darkness in your printout by
adjusting the Saturation, Brightness, or Color Tone options.
To change the saturation, brightness, or color tone
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Color tab.
6. Click the More Color Options button.
7. Move the sliders to adjust the Saturation, Brightness, or Color Tone.
• Brightness indicates the lightness or darkness of the printed document.
• Saturation is the relative purity of printed colors.
• Color Tone affects the perceived warmth or coolness of printed colors, by adding
more orange or blue tones, respectively, to your image.
Preview your print job
You can preview your print job before sending it to the HP All-in-One. This helps to prevent
wasting paper and ink on projects that do not print as expected.
Print
Change the print settings for the current job 47
Chapter 7
To preview your print job
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Select the print settings appropriate for your project on each of the tabs in the dialog
box.
6. Click the Features tab.
7. Select the Show Preview Before Printing check box.
8. Click OK, and then click Print or OK in the Print dialog box.
Your print job displays in the preview window.
9. In the HP preview window, do one of the following:
• To print, click Start Printing.
• To cancel, click Cancel Printing.
Change the default print settings
If there are settings that you frequently use for printing, you might want to make them the
default print settings so they are already set when you open the Print dialog box from
within your software application.
To change the default print settings
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Settings.
2. Make changes to the print settings, and click OK.
Printing shortcuts
Use printing shortcuts to print with print settings that you use often. The printer software
has several specially designed printing shortcuts that are available in the Printing
Shortcuts list.
NOTE: When you select a printing shortcut the appropriate printing options are
automatically displayed. You can leave them as is, change them, or create your own
shortcuts for commonly used tasks.
Use the Printing Shortcuts tab for the following print tasks:
• General Everyday Printing: Print documents quickly.
• Photo Printing–Borderless: Print to the top, bottom, and side edges of 10 x 15 cm
(4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers.
• Photo Printing–With White Borders: Print a photo with a white border around the
edges.
• Fast/Economical Printing: Produce draft-quality printouts quickly.
Print
48 Print from your computer
• Presentation Printing: Print high-quality documents, including letters and
transparencies.
• Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One
manually.
This section contains the following topics:
•
Create printing shortcuts
Delete printing shortcuts
•
Related topics
Print a borderless image” on page 50
•“
Print a photo on photo paper” on page 51
•“
Print on transparencies” on page 58
•“
Print on both sides of the page” on page 53
•“
Create printing shortcuts
In addition to the printing shortcuts that are available in the Printing Shortcuts list, you
can create your own printing shortcuts.
If you frequently print on transparency film, for example, you can create a printing shortcut
by selecting the Presentation Printing shortcut, changing the paper type to HP Premium
Inkjet Transparency Film, and then saving the modified shortcut under a new name; for
example, Transparency Presentations. After creating the printing shortcut, simply
select it when printing on transparency film rather than changing the print settings each
time.
To create a printing shortcut
1. On the File menu in your software application, click Print.
2. Make sure the product is the selected printer.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
4. Click the Printing Shortcuts tab.
5. In the Printing Shortcuts list, click a printing shortcut.
The print settings for the selected printing shortcut are displayed.
6. Change the print settings to those you want in the new printing shortcut.
7. Click Save as and type a name for the new printing shortcut, and then click Save.
The printing shortcut is added to the list.
Delete printing shortcuts
You might want to delete printing shortcuts that you no longer use.
To delete a printing shortcut
1. On the File menu in your software application, click Print.
2. Make sure the product is the selected printer.
Print
Printing shortcuts 49
Chapter 7
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
4. Click the Printing Shortcuts tab.
5. In the Printing Shortcuts list, click the printing shortcut that you want to delete.
6. Click Delete.
The printing shortcut is removed from the list.
NOTE: Only the shortcuts that you have created can be deleted. The original HP
shortcuts cannot be deleted.
Perform special print jobs
In addition to supporting standard print jobs, the HP All-in-One can perform special jobs
such as printing borderless images, iron-on transfers, and posters.
This section contains the following topics:
•
Print a borderless image
Print a photo on photo paper
•
Print using Maximum dpi
•
Print on both sides of the page
•
Print a multiple-page document as a booklet
•
Print multiple pages on a single sheet
•
Print a multiple-page document in reverse order
•
Reverse an image for iron-on transfers
•
Print on transparencies
•
Print a group of addresses on labels or envelopes
•
Print a poster
•
Print a Web page
•
Print a borderless image
Borderless printing lets you print to the top, bottom, and side edges of 10 x 15 cm (4 x 6
inch) and 13 x 18 cm (5 x 7 inch) photo paper.
TIP: For the best results, use HP Premium Photo Papers or HP Premium Plus Photo
Papers to print your photos.
To print a borderless image
1. Remove all paper from the input tray.
Print
50 Print from your computer
2. Place the photo paper print side down on the right side of the input tray.
3. On the File menu in your software application, click Print.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
6. Click the Features tab.
7. In the Size list, click the size of photo paper loaded in the input tray.
If a borderless image can be printed on the specified size, the Borderless printing
check box is enabled.
8. In the Paper Type drop-down list, click More, and then select the appropriate paper
type.
NOTE: You cannot print a borderless image if the paper type is set to Plain
paper or to a type of paper other than a photo paper.
9. Select the Borderless printing check box if it is not already checked.
If the borderless paper size and paper type are not compatible, the product software
displays an alert and allows you to select a different type or size.
10. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start
to curl, which could reduce the quality of your printout. Photo paper should be flat
before printing.
Print a photo on photo paper
To achieve the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing along with genuine HP ink. HP papers
and HP ink are specifically designed to work well together to provide high-quality output.
For photo printing, HP recommends that you use HP Premium Plus Photo Papers with
the HP All-in-One.
To print a photo on photo paper
1. Remove all paper from the input tray, and then load the photo paper print side down.
Perform special print jobs 51
Print
Chapter 7
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Basic Options area, select the appropriate photo paper type from the Paper
Type drop-down list.
7. In the Resizing Options area, click the appropriate paper size from the Size list.
If the paper size and paper type are not compatible, the product software displays an
alert and allows you to select a different type or size.
8. In the Basic Options area, select a high print quality, such as Best, from the Print
Quality drop-down list.
NOTE: To achieve the highest dpi resolution, you can use the Maximum dpi
setting with supported types of photo paper. If Maximum dpi is not listed in the
Print quality drop-down list, you can enable it from the Advanced tab. For more
information, see “
Print using Maximum dpi” on page 53.
9. In the HP Real Life Technologies area, click the Photo fix drop-down list and select
from the following options:
• Off: applies no HP Real Life Technologies to the image.
• Basic: enhances low-resolution images; moderately adjusts image sharpness.
• Full: automatically adjusts brightness, contrast, and sharpness; enhances low-
resolution images; automatically removes red-eye coloring in the photo.
TIP: You can remove red-eye coloring in the photo when using the Off or
Basic mode by selecting the Remove red eye check box.
10. Click OK to return to the Properties dialog box.
11. In the HP Real Life Technologies (RTL) area, click the Photo fix drop-down list and
select from the following options:
• Off: applies no HP Real Life Technologies to the image.
• Basic: enhances low-resolution images; moderately adjusts image sharpness.
• Full: automatically adjusts brightness, contrast, and sharpness; enhances low-
resolution images; automatically removes red eye coloring in the photo.
Print
52 Print from your computer
TIP: You can remove red-eye coloring in the photo when using the Off or
Basic mode by selecting the Remove red eye check box.
12. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to
curl, which could reduce the quality of your printout. Photo paper should be flat before
printing.
Print using Maximum dpi
Use Maximum dpi mode to print high-quality, sharp images.
To get the most benefit from Maximum dpi mode, use it to print high-quality images such
as digital photographs. When you select the Maximum dpi setting, the printer software
displays the optimized dots per inch (dpi) that the HP All-in-One will print.
Printing in Maximum dpi takes longer than printing with other settings and requires a
large amount of disk space.
NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A
photo print cartridge can be purchased separately if it is not included with the HP Allin-One.
To print in Maximum dpi mode
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Advanced tab.
6. In the Features area, select the Enable maximum dpi setting check box.
7. Click the Features tab.
8. In the Paper Type drop-down list, click More, and then select the appropriate paper
type.
9. In the Print Quality drop-down list, click Maximum dpi.
NOTE: To find out what dpi the product will print based on the paper type and
print quality settings you selected, click Resolution.
10. Select any other print settings that you want, and then click OK.
Related topics
Use a photo print cartridge” on page 84
“
Print on both sides of the page
You can print two-sided pages with the HP All-in-One manually. When printing two-sided
pages, make sure to use paper that is thick enough so that images do not show through
to the other side.
Print
Perform special print jobs 53
Chapter 7
To print on both sides of the page
1. Load paper into the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Paper saving options area, select Manual from the Two-sided printing drop-
down list.
7. For binding, do one of the following:
• For binding on the top like a notebook or calendar, select the Flip Pages Up check
box.
This causes the odd and even pages of your document to print opposite of each
other top-to-bottom. This ensures that the top of the page is always at the top of
the sheet when you flip the pages up in your bound document.
• For binding on the side like a book or magazine, click to clear the Flip Pages
Up check box.
This causes the odd and even pages of your document to print opposite of each
other left-to-right. This ensures that the top of the page is always at the top of the
sheet when you turn the pages in your bound document.
8. Click OK, and then click Print or OK in the Print dialog box.
The product begins printing. Wait until all the odd-numbered pages are printed before
removing any of the printed pages from the output tray.
A dialog box displays instructions on the screen when it is time to process the second
side of your job.
9. Click Continue when done.
Print
54 Print from your computer
1
3
5
Print a multiple-page document as a booklet
The HP All-in-One allows you to print your document as a small booklet, which you can
fold and then staple together.
For best results, design your document to fit on a multiple of four pages, such as an 8,
12, or 16-page program for a child's school play or for a wedding.
To print a multiple-page document as a booklet
1. Load paper into the input tray.
The paper should be thick enough so that the images do not show through to the
other side.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Paper saving options area, select Manual from the Two-sided printing drop-
down list.
7. Select the binding edge from the Booklet layout is list, as appropriate for your
language.
• If your language reads left-to-right, click Left edge binding.
• If your language reads right-to-left, click Right edge binding.
The Pages per sheet box is automatically set to two pages per sheet.
8. Click OK, and then click Print or OK in the Print dialog box.
The product begins printing.
A dialog box displays instructions on the screen when it is time to process the second
side of your job. Do not click Continue in the dialog box until you have reloaded the
paper as instructed in the following steps.
9. Wait until the product has stopped printing for several seconds before removing any
of the printed pages from the output tray.
If you remove the pages while the document is still printing, the pages might get out
of order.
10. Follow the instructions that appear on your screen for reloading the paper to print on
the second side, and then click Continue.
11. When the entire document has finished printing, fold the stack of paper in half, so that
the first page is on top, then staple the document along the crease.
Perform special print jobs 55
Print
Chapter 7
TIP: For best results, use a saddle stapler, or a heavy-duty stapler with a long
reach to staple the booklet.
Figure 7-1 Left-edge binding for left-to-right languages
Figure 7-2 Right-edge binding for right-to-left languages
Print multiple pages on a single sheet
You can print up to 16 pages on a single sheet of paper.
To print multiple pages on a single sheet
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
Print
56 Print from your computer
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Pages per sheet list, click 2, 4, 6, 9, or 16.
7. If you want a border to appear around each page image printed on the sheet of paper,
select the Print page borders check box.
8. In the Page order list, click an appropriate page order option.
The sample output graphic is numbered to show how the pages will be ordered if you
select each option.
9. Click OK, and then click Print or OK in the Print dialog box.
Print a multiple-page document in reverse order
Because of the way the paper feeds through the HP All-in-One, the first page that prints
is print side up at the bottom of the stack. Usually this means you need to put the printed
pages in the correct order.
A better way is to print the document in reverse order so that the pages are stacked
correctly.
TIP: Set this option as a default setting so you do not have to remember to set it
every time you print a multiple-page document.
To print a multiple-page document in reverse order
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
Perform special print jobs 57
Print
Chapter 7
5. Click the Advanced tab.
6. In the Layout Options area, select Front to Back in the Page Order option.
NOTE: If you set your document to print on both sides of the page, the Front to
Back option is not available. Your document will automatically print in the correct
order.
7. Click OK, and then click Print or OK in the Print dialog box.
NOTE: When you are printing multiple copies, each set is printed completely
before the next set is printed.
Reverse an image for iron-on transfers
This feature reverses an image so you can use it for iron-on transfers. This feature is also
useful for transparencies when you want to make notations on the back of the
transparency without scratching the original.
To reverse an image for iron-on transfers
1. On the File menu in your software application, click Print.
2. Make sure the product is the selected printer.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
4. Click the Features tab.
5. In the Paper Type drop-down list, click More, and then select HP Iron-on Transfer
from the list.
6. If the selected size is not what you want, click an appropriate size in the Size list.
7. Click the Advanced tab.
8. In the Features area, select the Mirror Image check box.
9. Click OK, and then click Print or OK in the Print dialog box.
NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input
tray one sheet at a time.
Print on transparencies
For the best results, HP recommends you use HP transparency products with the HP All-
Print
58 Print from your computer
in-One.
To print on transparencies
1. Load the transparency into the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Features tab.
6. In the Basic Options area, from the Paper Type drop-down list, select More. Then
select the appropriate paper type.
TIP: If you want to make notations on the back of the transparencies and erase
them later without scratching the original, click the Advanced tab, and select the
Mirror Image check box.
7. In the Resizing Options area, from the Size drop-down list, select More. Then, select
an appropriate size.
8. Click OK, and then click Print or OK in the Print dialog box.
NOTE: The product automatically waits for transparencies to dry before
releasing them. Ink dries slower on film than on plain paper. Make sure you allow
enough time for the ink to dry before handling the transparency.
Print a group of addresses on labels or envelopes
With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label
sheets designed for inkjet printers.
To print a group of addresses on labels or envelopes
1. Print a test page on plain paper first.
2. Place the test page on top of the label sheet or envelope, and hold both up to the
3. Load the labels or envelopes into the input tray.
4. If you are printing on envelopes, do the following:
5. Click OK, and then click Print or OK in the Print dialog box.
Print a poster
You can create a poster by printing a document on multiple pages. The HP All-in-One
prints dotted lines on some pages to indicate where to trim the pages before taping them
together.
light. Check the spacing for each block of text. Make adjustments as needed.
CAUTION: Do not use envelopes with clasps or windows. They can get stuck in
the rollers and cause paper jams.
a. Display the print settings, and click the Features tab.
b. In the Resizing Options area, click the appropriate envelope size in the Size list.
Print
Perform special print jobs 59
Chapter 7
To print a poster
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Advanced tab.
6. Expand Document Options, and then expand Printer Features.
7. In the Poster Printing drop-down list, click either 2x2 (4 sheets), 3x3 (9 sheets),
4x4 (16 sheets), or 5x5 (25 sheets).
This selection tells the product to enlarge your document so that it fits on 4, 9, 16, or
25 pages.
If your originals are of multiple pages, each of those pages will be printed on 4, 9, 16,
or 25 pages. For example, if you have a one-page original and you select 3x3, you
will get 9 pages; if you select 3x3 for a two-page original, 18 pages will print.
8. Click OK, and then click Print or OK in the Print dialog box.
9. After the poster has printed, trim the edges of the sheets and tape the sheets together.
Print a Web page
You can print a Web page from your Web browser on the HP All-in-One.
If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP Smart Web
Printing to ensure simple, predictable web printing with control over what you want and
how you want it printed. You can access HP Smart Web Printing from the toolbar in
Internet Explorer. For more information about HP Smart Web Printing, see the help file
provided with it.
To print a Web page
1. Make sure you have paper loaded in the main input tray.
2. On the File menu in your Web browser, click Print.
The Print dialog box appears.
3. Make sure the product is the selected printer.
Print
60 Print from your computer
4. If your Web browser supports it, select the items on the Web page that you want to
include in the printout.
For example, in Internet Explorer, click the Options tab to select options such as As
laid out on screen, Only the selected frame, and Print all linked documents.
5. Click Print or OK to print the Web page.
TIP: To print Web pages correctly, you might need to set your print orientation to
Landscape.
Stop a print job
Although you can stop a print job from either the HP All-in-One or the computer, HP
recommends you stop it from the HP All-in-One for best results.
To stop a print job from the product
▲ Press Cancel. If the print job does not stop, press Cancel again.
It can take a few moments for the print job to be cancelled.
To stop a print job from the computer
1. On the Windows taskbar, click Start, and then click Control Panel.
2. Click Printers (or double-click Printers and Faxes).
3. Double-click the product icon.
TIP: You can also double-click the printer icon in the Windows taskbar.
4. Select the print job you want to cancel.
5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key
on your keyboard.
It can take a few moments for the print job to be cancelled.
Stop a print job 61
Print
Chapter 7
Print
62 Print from your computer
8 Use the photo features
The HP All-in-One is equipped with memory card slots which enable you to insert a
memory card and begin printing photos from your digital camera without uploading your
photos to a computer first. Additionally, if the HP All-in-One is connected to a computer
with a USB cable, you can also transfer your photos to the computer to print, edit, or
share.
This section contains the following topics:
•
Insert a memory card
Print photos
•
Save photos to your computer
•
Insert a memory card
The HP All-in-One supports the memory cards described below. Each type of memory
card can only be inserted in the appropriate slot for that card, and only one card may be
inserted at a time.
CAUTION: Do not insert more than one memory card at a time. If more than one
memory card is inserted, unrecoverable data loss might occur.
Photos
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory
Stick Duo or Duo Pro (adapter optional), or Memory Stick Micro (adapter required)
2 xD-Picture Card, Secure Digital (SD), Secure Digital Mini (SD Mini), Secure Digital High
Capacity (SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; adapter
required), TransFlash MicroSD Card (adapter required), or Secure MultiMedia Card
Insert a memory card 63
Chapter 8
To insert a memory card
1. Make sure the product is on.
2. Insert the memory card into the appropriate slot.
Photos
Print photos
The HP All-in-One enables you to print one borderless or bordered photo per page directly
from your memory card, without first having to transfer the files to a computer.
The memory card has a Photo light (below the camera icon) that indicates the status
of the memory card. When it is solid green, your photos are ready to be viewed.
CAUTION: Do not pull out the memory card while the Photo light is flashing. A
flashing light means the product is accessing the memory card. Wait until the light
remains solid. Removing a memory card while it is being accessed might corrupt
information on the card or damage the product or memory card.
NOTE: The product only recognizes the JPG and TIF file formats on your memory
card.
TIP: To achieve the best print quality, HP recommends using HP papers that are
specifically designed for the type of project you are printing along with genuine HP
ink. HP papers and HP ink are specifically designed to work well together to provide
high-quality output.
To print photos
1. Load 10 x 15 cm (4 x 6 inch) photo paper in the input tray.
2. Insert your memory card into the appropriate slot on the product.
NOTE: If there are camera-selected photos on the memory card, the DPOF
Found screen appears. Select OK to print the camera-selected photos, or select
Cancel to browse through the photos on the memory card.
3. Press the buttons next to the up arrow or down arrow icons on the display to scroll
through the photos on your memory card until the photo you want to print appears.
64 Use the photo features
4. (Optional) Press Settings to change the print size, borderless settings, or number of
copies. When you are done, press OK.
5. Press the button next to Print on the display.
TIP: While the photo is printing, you can continue scrolling through the photos
on your memory card. When you see a photo you want to print, you can press the
Print button to add that photo to the print queue.
Save photos to your computer
You can use the HP Photosmart Software installed on your computer to transfer photos
from a memory card to your computer’s hard drive for advanced photo editing, sharing
photos online, and printing from your computer.
NOTE: The HP All-in-One must be connected to a computer that has the
HP Photosmart Software installed on it.
To save photos
1. Insert your memory card into the appropriate slot on the product.
The software opens on your computer.
2. Follow the onscreen prompts on your computer to save the photos to your computer.
NOTE: Only images that were not previously saved are copied to your computer.
Photos
Save photos to your computer 65
Chapter 8
Photos
66 Use the photo features
9 Use the scan features
Scanning is the process of converting text and pictures into an electronic format for your
computer. You can scan almost anything (photos, magazine articles, and text documents)
on the HP All-in-One.
You can use the scanning features of the HP All-in-One to do the following:
• Scan text from an article into your word processor, and quote it in a report.
• Print business cards and brochures by scanning a logo and using it in your publishing
software.
• Send photos to friends and relatives by scanning your favorite prints and including
them in e-mail messages.
• Create a photographic inventory of your house or office.
• Archive treasured photos in an electronic scrapbook.
NOTE: If you are using the HP Photosmart Software, the Optical Character
Recognition (OCR) software might not be installed on your computer. To install the
OCR software, you must re-insert the software disk and select OCR under the
Custom installation options.
This section contains the following topics:
•
Make reprints of your photos
Scan an image or document
•
Edit a scanned image
•
Edit a scanned document
•
Stop scanning
•
Scan
Make reprints of your photos
You can scan a printed copy of a photo to make reprints in a variety of sizes, up to the
size of letter (8.5 x 11 inch) or A4 (210 x 297 mm) paper.
By default, the HP All-in-One is set to detect the type of paper you are using automatically.
To reprint an original photo
1. Press the button next to Scan/Reprint.
2. Press the button next to Scan to Print.
3. When prompted, load your original photo print side down on the right front corner of
the glass.
Make reprints of your photos 67
Chapter 9
4. Press OK.
A preview image of the scan appears on the display.
5. (Optional) Press Settings to change the Print Size, Borderless setting, or number
of copies. When you are done, press OK.
6. Press the button next to Print.
Scan an image or document
Scan
For original documents or images placed on the glass, you can start a scan from your
computer or from the HP All-in-One. This section explains the second option: how to scan
from the control panel of the HP All-in-One to a computer.
To use the scan features, the HP All-in-One and computer must be connected and turned
on. The HP Photosmart Software must also be installed and running on your computer
prior to scanning. To verify that the HP Photosmart Software is running on a Windows
computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower
right side of the screen, near the time.
NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray
can cause the HP All-in-One to lose some of its scan functionality. If this happens,
you can restore full functionality by restarting your computer or by starting the
HP Photosmart Software.
NOTE: When scanning, the HP Photosmart Software enables you to save an image
in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF.
To scan to a computer
1. Load your original print side down on the right front corner of the glass.
68 Use the scan features
NOTE: Ensure that there are no memory cards inserted in the memory card slots
on the product.
2. Press the button next to Scan/Reprint.
3. Press the button next to Scan to PC.
NOTE: If the product is network-connected, a list of available computers
appears. Select the computer to which you want to transfer the scan, and then
continue to the next step.
A preview image of the scan appears on your computer, where you can edit it. Any
edits that you make apply to the current scan session only.
The HP Photosmart Software has many tools that you can use to edit your scanned
image. You can improve the overall image quality by adjusting the brightness,
sharpness, color tone, and saturation. You can also crop, straighten, rotate, or resize
the image.
4. Follow the onscreen prompts to save the scan to your computer.
Edit a scanned image
You can edit a scanned image, such as a photo or graphic, using the software you
installed with the HP All-in-One. Using this software, you can rotate or crop the image,
as well as adjust the brightness, contrast, and color saturation.
Related topics
“
Use the HP Photosmart Software” on page 8
Scan
Edit a scanned document
You can edit a scanned document using your Optical Character Recognition (OCR)
software. Scanning text using OCR software enables you to bring the content of magazine
articles, books, and other printed matter into your favorite word processor and many other
applications as editable text. Learning to use OCR software correctly is important if you
want to obtain the best results. Do not expect scanned text documents to be letter-perfect
the first time you use your OCR software. Using OCR software is an art that takes time
and practice to master.
Edit a scanned document 69
Chapter 9
Related topics
Use the HP Photosmart Software” on page 8
“
Stop scanning
To stop scanning
▲ Press Cancel.
Scan
NOTE: If you are using the HP Photosmart Software, the Optical Character
Recognition (OCR) software might not be installed on your computer. To install the
OCR software, you must re-insert the software disk and select OCR under the
Custom installation options.
70 Use the scan features
10 Use the copy features
The HP All-in-One allows you to produce high-quality color and black-and-white copies
on plain or photo paper. You can enlarge or reduce the size of an original to fit a specific
paper size, adjust the copy quality, and make high-quality copies of photos, including
borderless copies.
This section contains the following topics:
•
Make a copy
Change the copy settings for the current job
•
Perform special copy jobs
•
Stop copying
•
Make a copy
You can make quality copies from the control panel.
To make a copy from the control panel
1. Load paper in the input tray.
2. Load your original print side down on the right front corner of the glass.
3. Press the button next to Start Copy Black or Start Copy Color to begin copying.
Make a copy 71
Use the copy features
Chapter 10
Change the copy settings for the current job
You can customize the copy settings of the HP All-in-One to handle nearly any copy task.
This section contains the following topics:
•
Make multiple copies of the same original
Change copy speed or quality
•
Make multiple copies of the same original
You can set the number of copies from the control panel of the HP All-in-One or from the
HP Photosmart Software. This task explains how to set the number of copies from the
control panel only.
NOTE: For information on initiating copies from the software, see the software
portion of the HP Photosmart Software Help.
To make multiple copies of an original from the control panel
1. Load paper in the input tray.
Use the copy features
72 Use the copy features
2. Load your original print side down on the right front corner of the glass.
3. Press Settings.
The Settings menu appears.
4. Press the button next to Copies to increase the number of copies. When you reach
the maximum, the setting returns to 1 copy.
5. Press OK.
6. Press the button next to Start Copy Black or Start Copy Color.
In this example, the product makes six copies of the original 10 x 15 cm (4 x 6 inch)
photo.
Change copy speed or quality
The HP All-in-One, provides three options, indicated by one, two, or three stars, that affect
copy speed and quality:
• One star copies faster than the other two quality settings. On plain paper, the text is
comparable to the quality of two stars, but the graphics might be of lower quality. This
setting uses less ink and extends the life of your print cartridges.
NOTE: This setting is not available when the HP All-in-One detects photo paper.
• Two stars delivers high-quality output and is the recommended setting for most of
your copying. Two stars copies faster than the three stars quality setting.
• Three stars produces the highest quality output for all paper and eliminates the
banding (striping) effect that sometimes occurs in solid areas. Three stars copies
slower than the other quality settings.
To change the copy quality
1. Load paper in the input tray.
2. Load your original print side down on the right front corner of the glass.
Change the copy settings for the current job 73
Use the copy features
Chapter 10
3. Press Settings.
The Settings menu appears.
4. Press the button next to Quality to select one star, two stars, or three stars.
5. Press OK.
6. Press the button next to Start Copy Black or Start Copy Color.
Perform special copy jobs
In addition to supporting standard copy jobs, the HP All-in-One can perform special jobs
such as copying borderless photos and resizing originals.
This section contains the following topics:
•
Make a borderless copy of a photo
Resize an original to fit onto letter or A4 paper
•
Use the copy features
Make a borderless copy of a photo
Borderless printing lets you print to the top, bottom, and side edges of 10 x 15 cm (4 x 6
inch) and 13 x 18 cm (5 x 7 inch) photo paper.
For the best quality when copying a photo, load photo paper in the input tray.
TIP: You can optimize the quality of the color photos you print and copy with the
HP All-in-One by purchasing a photo print cartridge. Remove the black print cartridge
and insert the photo print cartridge in its place. With the tri-color print cartridge and
photo print cartridge installed, you have a six-ink system, which provides enhanced
quality color photos.
To make a borderless 13 x 18 cm (5 x 7 inch) copy of a photo from the control panel
1. Load photo paper in the input tray.
NOTE: The product automatically detects the type of paper you are using. If you
do not use photo paper, your copy will include a white border around one or more
edges.
74 Use the copy features
2. Load your original photo print side down on the right front corner of the glass.
3. Press Settings.
The Settings menu appears.
4. Press the button next to Size to select Borderless.
5. Press OK.
6. Press the button next to Start Copy Color.
The product makes a borderless copy of your original photo, as shown below.
Resize an original to fit onto letter or A4 paper
You can use the Resize to Fit feature to copy an original to fit within the printable margins
of a page without the risk of cropping some part of your original. This is useful for reducing
or enlarging an original. For example:
Use the copy features
Perform special copy jobs 75
Chapter 10
• If you enlarge a 10 x 15 cm (4 x 6 inch) photo to make a borderless full-size copy on
letter or A4 paper, some part of your photo will be cropped. The Resize to Fit feature
will enlarge the photo as much as possible to fit the page without cropping any part
of your photo.
• If the image or text on your original fills the entire sheet of paper with no margins, you
can use the Resize to Fit feature to reduce your original and prevent unwanted
cropping of the text or images at the edges of the sheet.
NOTE: In order to resize your original without changing the proportions or cropping
the edges, the HP All-in-One might leave an uneven amount of white space around
the edges of the paper.
To resize a document from the control panel
1. Load paper in the input tray.
Use the copy features
2. Load your original print side down on the right front corner of the glass.
76 Use the copy features
3. Press Settings.
The Settings menu appears.
4. Press the button next to Size to select Resize to Fit.
5. Press OK.
6. Press the button next to Start Copy Black or Start Copy Color.
Stop copying
To stop copying
▲ Press Cancel.
Stop copying 77
Use the copy features
Chapter 10
Use the copy features
78 Use the copy features
11 Maintain the HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges from time
to time. This section provides instructions for keeping the HP All-in-One in top working
condition. Perform these simple maintenance procedures as necessary.
This section contains the following topics:
•
Work with print cartridges
Print a self-test report
•
Clean the HP All-in-One
•
Turn off the HP All-in-One
•
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures. This section provides guidelines for handling the print
cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
This section contains the following topics:
•
Handle the print cartridges
Check the estimated ink levels
•
Replace the print cartridges
•
Use a photo print cartridge
•
Use the print cartridge protector
•
Remove ink from your skin and clothing
•
Ink-backup mode
•
Advanced print cartridge maintenance
•
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how
to handle the print cartridges.
1 Copper-colored contacts
Maintain the HP All-in-One
Work with print cartridges 79
Chapter 11
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch
the copper-colored contacts or the ink nozzles.
NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can cause
temporary printing problems, or even permanent damage.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a print cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the print cartridges. Actual ink levels may vary.
TIP: You can also print a self-test report to see if your print cartridges might need to
be replaced.
NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that
has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
NOTE: Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information, see
www.hp.com/go/inkusage.
Maintain the HP All-in-One
80 Maintain the HP All-in-One
To check the ink levels from the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
2. Click the Estimated Ink Level tab.
The estimated ink levels for the print cartridges appear.
Replace the print cartridges
Follow these instructions when the ink level is low.
NOTE: When the ink level for the print cartridge is low, a message appears on your
computer screen. You can also check the ink levels by using the software installed
with the HP All-in-One.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
When you receive a low-ink warning message, make sure you have a replacement print
cartridge available. You should also replace the print cartridges when you see faded text
or if you experience print quality issues related to the print cartridges.
To order print cartridges for the HP All-in-One, go to
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
www.hp.com/buy/supplies. If
NOTE: At this time, some portions of the HP Web site are available in English only.
Choose the right cartridge combination
Choose the best combination of cartridges for your print job:
• Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the product.
Work with print cartridges 81
Maintain the HP All-in-One
Chapter 11
4. Wait until the print carriage is idle and silent. Lightly press down on a print cartridge
to release it, and then pull the print cartridge toward you out of its slot.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
TIP: If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an airtight
plastic container.
5. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
Maintain the HP All-in-One
82 Maintain the HP All-in-One
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
Work with print cartridges 83
Maintain the HP All-in-One
Chapter 11
7. Close the print cartridge door.
8. When prompted, press OK.
The product prints a print cartridge alignment page.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
9. Load the page print side down on the right front corner of the glass, and then press
OK to scan the page.
10. When the On button stops flashing, the alignment is complete. Remove the alignment
page and recycle or discard it.
Related topics
•“
Align the print cartridges” on page 87
Use a photo print cartridge” on page 84
•“
Use the print cartridge protector” on page 84
•“
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with the HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge and insert
the photo print cartridge in its place. With the tri-color print cartridge and photo print
cartridge installed, you have a six-ink system, which provides enhanced quality color
photos.
When you want to print regular text documents, swap the black print cartridge back in.
Use a print cartridge protector or an airtight plastic container to keep your print cartridge
secure when it is not being used.
Related topics
•“
Replace the print cartridges” on page 81
Maintain the HP All-in-One
Use the print cartridge protector” on page 84
•“
Use the print cartridge protector
In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge protector
comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-inOne came with a print cartridge protector, you can use an airtight plastic container to
protect your print cartridge.
84 Maintain the HP All-in-One
NOTE: If you use a plastic container, make sure the ink nozzles on the print cartridge
do not touch the plastic.
The print cartridge protector is designed to keep a print cartridge secure and prevent it
from drying out when it is not being used. Whenever you remove a print cartridge from
the HP All-in-One with the intention of using it again later, store it in the print cartridge
protector. For example, store the black print cartridge in a print cartridge protector if you
are removing it so you can print high-quality photos with the photo and tri-color print
cartridges.
To insert a print cartridge into the print cartridge protector
▲ Place the print cartridge into the print cartridge protector at a slight angle and snap it
securely into place.
To remove the print cartridge from the print cartridge protector
▲ Press down on the top of the print cartridge protector to release the print cartridge,
and then gently remove the print cartridge out of the print cartridge protector.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
Maintain the HP All-in-One
Work with print cartridges 85
Chapter 11
Surface Remedy
Skin Wash the area with an abrasive soap.
White fabric Wash the fabric in cold water and use chlorine bleach.
Color fabric Wash the fabric in cold water and use sudsy ammonia.
CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can
set the ink into the fabric.
Ink-backup mode
Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The
ink-backup mode is initiated when a print cartridge is removed from the print cartridge
carriage. During ink-backup mode, the product can only print jobs from the computer.
You cannot initiate a print job from the control panel (such as copying or printing from a
memory card).
NOTE: When the HP All-in-One operates in ink-backup mode, a message is
displayed on screen. If the message is displayed and two print cartridges are installed
in the product, verify that the protective piece of plastic tape has been removed from
each print cartridge. When plastic tape covers the print cartridge contacts, the product
cannot detect that the print cartridge is installed.
For more information about ink-backup mode, see the following topics:
•
Ink-backup mode output
Exit ink-backup mode
•
Ink-backup mode output
Printing in ink-backup mode slows the HP All-in-One and affects the quality of printouts.
Installed print cartridge Result
Black print cartridge Colors print as grayscale.
Tri-color print cartridge Colors print but black is grayed and is not a true black.
Photo print cartridge Colors print as grayscale.
NOTE: HP does not recommend using the photo print cartridge for ink-backup mode.
Maintain the HP All-in-One
Exit ink-backup mode
Install two print cartridges in the HP All-in-One to exit ink-backup mode.
Related topics
“
Replace the print cartridges” on page 81
86 Maintain the HP All-in-One
Advanced print cartridge maintenance
If you are experiencing problems with printing, you might have a problem with one or both
of the print cartridges. You should perform the procedures in the following sections only
when directed to do so for resolving print quality issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and
shorten the life of the cartridges.
If you receive an error message about the print cartridges, see “
messages” on page 215 for more information.
This section contains the following topics:
•
Align the print cartridges
Clean the print cartridges
•
Clean the print cartridge contacts
•
Clean the area around the ink nozzles
•
Align the print cartridges
The product aligns the cartridges every time a new print cartridge is installed. You can
also align the print cartridges at any time from the software you installed with the product
to help resolve print quality issues. Aligning the print cartridges ensures high-quality
output.
NOTE: If you remove and reinstall the same print cartridge, the product will not
prompt you to align the print cartridges. The product remembers the alignment values
for that print cartridge, so you do not need to realign the print cartridges.
Print cartridge
To align newly installed print cartridges
1. When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a test page, aligns the print cartridges, and calibrates the printer.
2. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.
To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click Settings.
Work with print cartridges 87
Maintain the HP All-in-One
Chapter 11
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Align the Print Cartridges.
6. When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a print cartridge alignment sheet.
7. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.
Maintain the HP All-in-One
Clean the print cartridges
Use this feature when the self-test report shows streaking, white lines through any of the
lines of color or when a color is muddy after installing a print cartridge for the first time.
Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the
ink nozzles.
To clean the print cartridges from the HP Photosmart Software
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Clean the Print Cartridges.
88 Maintain the HP All-in-One
6. Follow the prompts until you are satisfied with the quality of the output, and then click
Done.
7. Follow the prompts until you are satisfied with the quality of the output, and then click
Done.
There are three stages of cleaning. Each stage lasts from one to two minutes, uses
one sheet of paper, and uses an increasing amount of ink. After each stage, review
the quality of the printed page. You should only initiate the next phase of cleaning if
the print quality is poor.
If print quality still seems poor after you clean the print cartridges, try cleaning the
print cartridge contacts before replacing the affected print cartridge.
Related topics
•“
Clean the print cartridge contacts” on page 89
Replace the print cartridges” on page 81
•“
Clean the print cartridge contacts
CAUTION: Do not clean the print cartridge contacts unless you are having a problem
with print quality and other measures have not been successful. For more information,
see “
Print quality troubleshooting” on page 115.
Clean the print cartridge contacts if you get repeated messages on your computer screen
prompting you to check a print cartridge after you already have cleaned or aligned the
print cartridges.
Before cleaning the print cartridge contacts, remove the print cartridge and verify that
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you
continue to get messages to check the print cartridges, clean the print cartridge contacts.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or
leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning print cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge
contacts. These can damage the print cartridge or the product.
To clean the print cartridge contacts
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the product.
Work with print cartridges 89
Maintain the HP All-in-One
Chapter 11
3. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
4. Lightly press down on the print cartridge to release it, and then pull it towards you out
of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and clean
each print cartridge one at a time. Do not leave a print cartridge outside the product
for more than 30 minutes.
5. Inspect the print cartridge contacts for ink and debris buildup.
6. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any
excess water from it.
7. Hold the print cartridge by its sides.
8. Clean only the copper-colored contacts. Allow the print cartridges to dry for
approximately ten minutes.
1 Copper-colored contacts
2 Ink nozzles (do not clean)
Maintain the HP All-in-One
9. Hold the print cartridge with the HP logo on top, and insert the print cartridge back
into the slot. Make sure you push the print cartridge in firmly until it snaps into place.
90 Maintain the HP All-in-One
10. Repeat if necessary for the other print cartridge.
11. Gently close the print cartridge door and plug the power cord into the back of the
product.
Related topics
Clean the area around the ink nozzles” on page 91
•“
Replace the print cartridges” on page 81
•“
Clean the area around the ink nozzles
If the product is used in a dusty environment, a small amount of debris might accumulate
inside the product. This debris can include dust, hair, carpet, or clothing fibers. When
debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages.
Ink streaking can be corrected by cleaning around the ink nozzles as described here.
NOTE: Clean the area around the ink nozzles only if you continue to see streaks
and smudges on your printed pages after you have already cleaned the print
cartridges by using the software you installed with the product.
Make sure you have the following materials available:
Maintain the HP All-in-One
Work with print cartridges 91
Chapter 11
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or
leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning print cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
To clean the area around the ink nozzles
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the product.
3. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
4. Lightly press down on the print cartridge to release it, and then pull it towards you out
of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and clean
each print cartridge one at a time. Do not leave a print cartridge outside the product
for more than 30 minutes.
5. Place the print cartridge on a piece of paper with the ink nozzles facing up.
6. Lightly moisten a clean foam rubber swab with distilled water.
Maintain the HP All-in-One
92 Maintain the HP All-in-One
7. Clean the face and edges around the ink nozzle area with the swab, as shown below.
1 Nozzle plate (do not clean)
2 Face and edges around the ink nozzle area
CAUTION: Do not clean the nozzle plate.
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back
into the slot. Make sure you push the print cartridge in firmly until it snaps into place.
9. Repeat if necessary for the other print cartridge.
10. Gently close the print cartridge door and plug the power cord into the back of the
product.
Related topics
Clean the print cartridges” on page 88
“
Maintain the HP All-in-One
Work with print cartridges 93
Chapter 11
Print a self-test report
If you are experiencing problems with printing, print a self-test report before you replace
the print cartridges. This report provides useful information on several aspects of your
product, including your print cartridges.
To print a self-test report
1. Load letter or A4 unused plain white paper into the input tray.
2. Press and hold the Cancel button and then press the Start Copy Color button.
The product prints a self-test report, which might indicate the source of the printing
problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick color lines are
complete.
• If more than a few lines in a pattern are broken, this might indicate a problem with
the nozzles. You might need to clean the print cartridges.
• If the black line is missing, faded, streaked, or shows lines, this might indicate a
problem with the black or photo print cartridge in the right slot.
• If any of the color lines are missing, faded, streaked, or show lines, this might
indicate a problem with the tri-color print cartridge in the left slot.
Related topics
•“
Clean the print cartridges” on page 88
Replace the print cartridges” on page 81
•“
Align the print cartridges” on page 87
•“
Maintain the HP All-in-One
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
94 Maintain the HP All-in-One
TIP: You can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones
(Q6260A) that provides everything needed to safely clean your HP product. For more
information, go to:
This section contains the following topics:
•
Clean the exterior
Clean the glass
•
Clean the lid backing
•
Clean the exterior
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the
case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from
the control panel and the interior of the HP All-in-One.
CAUTION: To avoid damage to the exterior of the HP All-in-One, do not use alcohol
or alcohol-based cleaning products.
Clean the glass
Fingerprints, smudges, hair, and dust on the main glass surface slow down performance
and affect the accuracy of the copy and scan features.
To clean the glass
1. Turn off the product, unplug the power cord, and raise the lid.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
www.shopping.hp.com/accessories-store/printer.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the glass, since they can damage it. Do not place or spray liquid directly on the
glass. The liquid might seep under the glass and damage the product.
3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4. Turn on the product.
Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the lid
of the HP All-in-One.
To clean the lid backing
1. Turn off the product, unplug the power cord, and raise the lid.
2. Clean the white document backing with a soft cloth or sponge slightly moistened with
a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
Maintain the HP All-in-One
Clean the HP All-in-One 95
Chapter 11
3. Dry the backing with a dry, soft, lint-free cloth.
CAUTION: Do not use paper-based wipes, as these might scratch the backing.
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual
alcohol.
CAUTION: Be careful not to spill alcohol on the glass or exterior of the product,
as this might damage it.
5. Plug in the power cord, and then turn on the product.
Turn off the HP All-in-One
To avoid damaging the product, you must properly shut it down by using the On button
located on the product. Wait until the On light turns off before you unplug the power cord
or turn off a power strip.
Maintain the HP All-in-One
96 Maintain the HP All-in-One
12 Shop for ink supplies
For a list of print cartridge numbers, see the printed documentation that came with the
HP All-in-One. You can also use the software that came with the HP All-in-One to find
out the reorder number for all the print cartridges. You can order print cartridges online
from the HP Web site. Additionally, you can contact a local HP reseller to find out the
correct print cartridge reorder numbers for your product and purchase print cartridges.
To order genuine HP supplies for the HP All-in-One, go to
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
NOTE: Ordering print cartridges online is not supported in all countries/regions. If it
is not supported in your country/region, contact a local HP reseller for information
about purchasing print cartridges.
To order print cartridges from your desktop
▲ Click the Shop for HP Supplies icon on your desktop to connect to HP SureSupply.
You will see a list of original HP printing supplies that are compatible with your product,
as well as options to conveniently purchase the supplies you need (options vary by
country/region).
If you deleted this icon from your desktop, click the Start menu, point to the HP folder,
then click Shop for Supplies.
To order print cartridges through the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
www.hp.com/buy/supplies. If
Shop for ink supplies
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
2. Click the Estimated Ink Levels tab.
3. Click Print Cartridge Ordering Information.
The print cartridge reorder numbers appear.
4. Click Order Online.
HP sends detailed printer information, including model number, serial number, and
ink supply levels, to an authorized online reseller. The supplies you need are
preselected; you can change quantities, add or remove items, and then check out.
Shop for ink supplies 97
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