HP (Hewlett-Packard) C4500 User Manual
HP Photosmart C4500 All-in-One series
Windows Help
HP Photosmart C4500
All-in-One series
Contents
1 HP Photosmart C4500 All-in-One series Help........................................................................3
2 HP All-in-One overview
The HP All-in-One at a glance....................................................................................................5
Control panel features................................................................................................................6
Menu overview............................................................................................................................7
Use the HP Photosmart Software...............................................................................................8
3 Find more information..............................................................................................................9
4 Connection information
Supported connection types.....................................................................................................11
USB connection........................................................................................................................11
Network connection..................................................................................................................12
5 How do I?.................................................................................................................................27
6 Load originals and load paper
Load originals...........................................................................................................................29
Choose papers for printing and copying...................................................................................31
Load paper...............................................................................................................................34
Avoid paper jams......................................................................................................................40
7 Print from your computer
Print from a software application..............................................................................................43
Make the HP All-in-One the default printer...............................................................................44
Change the print settings for the current job............................................................................44
Change the default print settings..............................................................................................48
Printing shortcuts......................................................................................................................48
Perform special print jobs.........................................................................................................50
Stop a print job.........................................................................................................................61
Contents
8 Use the photo features
Insert a memory card................................................................................................................63
Print photos..............................................................................................................................64
Save photos to your computer..................................................................................................65
9 Use the scan features
Make reprints of your photos....................................................................................................67
Scan an image or document.....................................................................................................68
Edit a scanned image...............................................................................................................69
Edit a scanned document.........................................................................................................69
Stop scanning...........................................................................................................................70
10 Use the copy features
Make a copy.............................................................................................................................71
Change the copy settings for the current job............................................................................72
1
Perform special copy jobs........................................................................................................74
Stop copying.............................................................................................................................77
11 Maintain the HP All-in-One
Work with print cartridges.........................................................................................................79
Print a self-test report...............................................................................................................94
Clean the HP All-in-One...........................................................................................................94
Turn off the HP All-in-One........................................................................................................96
12 Shop for ink supplies.............................................................................................................97
Contents
13 Troubleshooting
View the Readme file................................................................................................................99
Setup troubleshooting...............................................................................................................99
Network troubleshooting.........................................................................................................109
Paper jams..............................................................................................................................114
Print quality troubleshooting...................................................................................................115
Print troubleshooting...............................................................................................................131
Memory card troubleshooting.................................................................................................144
Scan troubleshooting..............................................................................................................149
Copy troubleshooting..............................................................................................................153
Errors......................................................................................................................................159
14 HP warranty and support
Warranty.................................................................................................................................237
Print cartridge warranty information........................................................................................237
Support process.....................................................................................................................237
Before you call HP support.....................................................................................................238
HP support by phone..............................................................................................................238
Additional warranty options....................................................................................................239
HP Quick Exchange Service (Japan).....................................................................................240
HP Korea customer support...................................................................................................240
Prepare the product for shipment...........................................................................................240
Pack the HP All-in-One...........................................................................................................241
15 Technical information
Specifications.........................................................................................................................243
Environmental product stewardship program.........................................................................244
Regulatory notices..................................................................................................................247
Regulatory wireless statements..............................................................................................250
Index............................................................................................................................................255
2
1 HP Photosmart C4500 All-in-
One series Help
For information about the HP All-in-One, see:
•“
HP All-in-One overview” on page 5
Find more information” on page 9
•“
Connection information” on page 11
•“
How do I?” on page 27
•“
Load originals and load paper” on page 29
•“
Print from your computer” on page 43
•“
Use the photo features” on page 63
•“
Use the scan features” on page 67
•“
Use the copy features” on page 71
•“
Maintain the HP All-in-One” on page 79
•“
Shop for ink supplies” on page 97
•“
HP warranty and support” on page 237
•“
Technical information” on page 243
•“
HP Photosmart C4500 All-in-
One series Help
HP Photosmart C4500 All-in-One series Help 3
One series Help
Chapter 1
HP Photosmart C4500 All-in-
4 HP Photosmart C4500 All-in-One series Help
2 HP All-in-One overview
Use the HP All-in-One to print documents or photos from your computer, print photos
directly from a memory card, scan documents or photos, or make copies. HP papers that
are specifically designed for the type of project you are printing produce the best results.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel features
•
Menu overview
•
Use the HP Photosmart Software
•
The HP All-in-One at a glance
Label Description
1 On button
2 Wireless network indicator light and button
3 Control panel
4 Memory card slots
5 Input tray
6 Paper tray extender (also referred to as the tray extender)
7 Paper-width guide
8 Print cartridge door
9 Glass
10 Lid backing
The HP All-in-One at a glance 5
HP All-in-One overview
Chapter 2
(continued)
Label Description
11 Rear door
12 Rear USB port
13 Power connection*
* Use only with the power adapter supplied by HP.
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
HP All-in-One overview
Label Icon Name and Description
1 On: Turns the product on or off. When the product is off, a
2 Wireless: Opens the Wireless menu. By default, the wireless
3 Settings: Opens the Photo settings menu when a memory
4 OK: Confirms the copy or photo settings. In certain situations
5 Cancel: Stops a task (such as scanning or copying) or resets
6 HP All-in-One overview
minimal amount of power is still used. To completely remove
power, turn off the product, and then unplug the power cord.
feature is off. When turned on, it enables wireless printing and
scanning.
card is inserted. Otherwise, this button opens the Copy
settings menu.
(for example, after clearing a paper jam), this button resumes
printing.
settings (such as Quality, Size, and Copies).
(continued)
Label Icon Name and Description
6 By default, this button is labelled Scan/Reprint and opens the
7 By default, this button is labelled Start Copy Black and starts
8 By default, this button is labelled Start Copy Color and starts
Scan/Reprint menu. When a photo is shown on the display,
this button advances to the next photo on the memory card.
When the Copy or Photo settings menu is open, this button
the changes copy or print settings.
a black-and-white copy. When a photo is shown on the
display, this button advances to the previous photo on the
memory card. When the Copy or Photo settings menu is open,
this button changes copy or print settings.
a color copy. When a photo is shown on the display, this button
initiates a print job. When the Copy or Photo settings menu is
open, this button changes copy or print settings.
Menu overview
The following topics provide a quick reference to top-level menus that appear on the
HP All-in-One display.
•
Default Menu
Scan/Reprint Menu
•
Settings Menu
•
Wireless Menu
•
Default Menu
The following options are available on the display by default.
Scan/Reprint
Start Copy Black
Start Copy Color
Scan/Reprint Menu
The following options are available when you press the button next to Scan/Reprint.
Scan to PC
Scan to Print
Settings Menu
The following options are available if you press the Settings button when a memory card
is inserted in the HP All-in-One.
Print Size
Borderless
Prints
HP All-in-One overview
Menu overview 7
Chapter 2
The following options are available if you press the Settings button when there is no
memory card inserted in the HP All-in-One.
Quality
Size
Copies
Wireless Menu
The following options are available when you press the Wireless button.
Enable Wireless
Wireless Settings
Signal Strength
Use the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos.
It also provides access to other basic HP imaging software features, such as saving and
viewing your photos.
For more information on using the HP Photosmart Software:
• Check the Contents panel on the left. Look for the HP Photosmart Software Help
contents book at the top.
• If you do not see the HP Photosmart Software Help contents book at the top of the
Contents panel, access the software help through the HP Solution Center.
HP All-in-One overview
8 HP All-in-One overview
3 Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Start Here guide
The Start Here guide provides instructions for setting up the HP All-in-One and
installing software. Make sure you follow the steps in the Start Here guide in
order.
If you have problems during setup, check the Start Here guide for
troubleshooting information, or see “
onscreen Help.
Basics Guide
The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical
information.
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen
Help, show you how to complete key tasks on the HP All-in-One. You will learn
how to load paper, insert a memory card, replace the print cartridges, and scan
originals.
Onscreen Help
The onscreen Help provides detailed instructions on using all features of the
HP All-in-One.
The How Do I? section provides links so you can quickly find information
•
on performing common tasks.
The HP All-in-One overview section provides general information about
•
the main features of the HP All-in-One.
The Troubleshooting section provides information about resolving errors
•
you might encounter with the HP All-in-One.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the HP Web
site. This Web site offers technical support, drivers, supplies, and ordering
information.
Troubleshooting” on page 99 in this
Find more information 9
Find more information
Chapter 3
Find more information
10 Find more information
4 Connection information
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect the HP All-in-One to a wireless
network or use printer sharing to share the device over an existing home network.
This section contains the following topics:
•
Supported connection types
USB connection
•
Network connection
•
Supported connection types
The following table contains a list of supported connection types.
Connection information
Description Recommended number
USB connection One computer connected
Integrated wireless
WLAN 802.11 connection
Printer sharing Up to five computers.
of connected
computers for best
performance
with a USB cable to the
rear USB 2.0 High Speed
port on the HP All-in-One.
Up to five computers
connected using a
wireless router
(infrastructure mode).
One computer (ad hoc
mode).
The host computer must
be on at all times in order
to print from the other
computers.
USB connection
The HP All-in-One supports a rear USB 2.0 High Speed port for connection to a computer.
If you use a USB cable to connect the HP All-in-One to a computer on a network, you
can set up printer sharing on your computer. This enables other computers on the network
to print to the HP All-in-One, using your computer as the host.
The host computer (your computer, connected directly to the HP All-in-One by a USB
cable) has full software functionality. Other computers, which are referred to as the
clients, have access only to the print features. HP recommends upto 5 computers for the
best performance. You must perform other functions from the host computer or from the
control panel on the HP All-in-One.
Supported software
features
All features are
supported.
All features are
supported.
All features resident on
the host computer are
supported. Only printing
is supported from the
other computers.
Setup instructions
Follow the Start Here
guide for detailed
instructions.
Follow instructions in “Set
up the HP All-in-One on
an integrated wireless
(WLAN 802.11) network”
on page 12.
Follow the instructions in
“
USB connection”
on page 11.
USB connection 11
Chapter 4
To connect the product with the USB cable
▲ Refer to the Start Here guide that came with your product for information on
connecting to a computer with a USB cable.
Connection information
NOTE: Do not connect the USB cable to the product until you are prompted to
do so.
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Help.
Network connection
This section describes how to connect the HP All-in-One to a network and how to view
and manage network settings.
If you want to: See this section:
Connect to a wireless network with a wireless
router (infrastructure).
Connect directly to a wireless-capable
computer without a wireless router (ad-hoc).
Add connections to more computers on the
network.
Change the HP All-in-One from a USB
connection to a network connection.
NOTE: Use the instructions in this section if
you first installed the HP All-in-One with a USB
connection, and you now want to change to a
wireless network connection.
View or change the network settings. “Manage your network settings” on page 18
Find troubleshooting information. “Network troubleshooting” on page 109
Learn what a specific networking term means. “Network glossary” on page 24
“Set up the HP All-in-One on an integrated
wireless (WLAN 802.11) network”
on page 12
“Connect to a wireless ad hoc network”
on page 17
“Connect to additional computers on a
network” on page 17
“Change the HP All-in-One from a USB
connection to a network connection”
on page 18
Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network
The HP All-in-One uses an internal networking component that supports a wireless
network.
For optimal performance and security in your wireless network, HP recommends you use
a wireless router or access point (802.11) to connect the product and the other network
elements. When network elements are connected through a wireless router or access
point, this is called an infrastructure network.
12 Connection information
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
• Advanced network security
• Enhanced reliability
• Network flexibility
• Better performance
• Shared Broadband Internet access
Connection information
To set up the HP All-in-One on an integrated
wireless WLAN 802.11 network, you need to
do the following:
First, collect all of the required materials. “What you need for an integrated wireless
Next, install the software and connect the
HP All-in-One to the wireless router.
See this section:
WLAN 802.11 network” on page 13
“Connect to an integrated wireless WLAN
802.11 network” on page 13
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will
need the following:
A wireless 802.11 network that includes a wireless router or access point.
❑
A desktop computer or laptop with either wireless networking support, or a network
❑
interface card (NIC). The computer must be connected to the wireless network that
you intend to install the HP All-in-One on.
Broadband Internet access (recommended) such as cable or DSL.
❑
If you connect the HP All-in-One on a wireless network that has Internet access, HP
recommends that you use a wireless router (access point or base station) that uses
Dynamic Host Configuration Protocol (DHCP).
Network name (SSID).
❑
WEP key or WPA Passphrase (if needed).
❑
A standard USB cable to connect temporarily for transferring wireless settings.
❑
Connect to an integrated wireless WLAN 802.11 network
The HP Photosmart Software CD and included USB setup cable provide an easy way to
connect the HP All-in-One to your wireless network.
Network connection 13
Connection information
Chapter 4
CAUTION: To prevent other users from accessing your wireless network, HP
strongly recommends using a password or passphrase (WPA or WEP security) and
a unique network name (SSID) for your wireless router. Your wireless router might
have been shipped with a default network name, which is typically the manufacturer
name. If you use the default network name, your network can be easily accessed by
other users using the same default network name (SSID). It also means that the
HP All-in-One might accidently connect to a different wireless network in your area
which uses the same network name. If this happens you will not be able to access
the HP All-in-One. For more information on how to change the network name, see
the documentation that came with your wireless router.
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer using the USB setup
cable included in the box. The product will attempt to connect to the network. If the
connection fails, follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and
test the wireless network connection. Once the product connects successfully to the
network, install the software on each computer that will use the product over the
network.
Related topics
•“
Print the wireless network test” on page 19
Network troubleshooting” on page 109
•“
Connect to additional computers on a network” on page 17
•“
Wireless ad hoc network setup
Use this section if you want to connect the HP All-in-One to a wireless-capable computer
without using a wireless router or access point.
There are two methods you may use to connect the HP All-in-One to your computer using
an ad hoc wireless network connection. Once connected, you can install the HP All-inOne software.
▲ Turn on the wireless radio for the HP All-in-One and the wireless radio on your
computer. On your computer, connect to the network name (SSID) hpsetup, which
is the default ad hoc network created by the HP All-in-One.
14 Connection information
OR
▲ Use an ad hoc network profile on your computer to connect to the product. If your
computer is not currently configured with an ad hoc network profile, consult the Help
file for your computer Operating System for the proper method to create an ad hoc
profile on your computer. Once the ad hoc network profile has been created, insert
the installation CD that came with the product and install the software. Connect to the
ad hoc network profile you created on your computer.
NOTE: An ad hoc connection can be used if you do not have a wireless router or
access point but do have a wireless radio on your computer. However, an ad hoc
connection may result in a lower level of network security and possibly reduced
performance when compared to an infrastructure network connection using a wireless
router or access point.
Connection information
To set up the HP All-in-One on a wireless ad
hoc network, you need to do the following:
First, collect all of the required materials. “What you need for an ad hoc network”
Next, prepare your computer by creating a
network profile.
Finally, install the software and connect to the
appropriate network profile.
See this section:
on page 15
“Create a network profile for a Windows Vista or
Windows XP computer” on page 15
Create a network profile for other operating
“
systems” on page 16
“Connect to a wireless ad hoc network”
on page 17
What you need for an ad hoc network
To connect the HP All-in-One to a Windows computer with an ad hoc connection, the
computer must have a wireless network adapter and an ad hoc profile.
Create a network profile for a Windows Vista or Windows XP computer
Prepare your computer for an ad hoc connection by creating a network profile.
To create a network profile
NOTE: The product comes configured with a network profile with hpsetup as the
network name (SSID). However, for security and privacy HP recommends you create
a new network profile on your computer as described here.
1. In the Control Panel, double-click Network Connections.
2. On the Network Connections window, right-click the Wireless Network
Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you see
Disable on the menu, the wireless connection is already enabled.
3. Right-click the Wireless Network Connection icon, and then click Properties.
4. Click the Wireless Networks tab.
Network connection 15
Connection information
Chapter 4
5. Select the Use Windows to configure my wireless network settings check box.
6. Click Add, and then do the following:
a.In Network name (SSID) box, type in a unique network name of your choice.
NOTE: The network name is case sensitive, so it is important to remember
any uppercase (capital) and lowercase (small) letters.
b. If there is a Network Authentication list, select Open. Otherwise, go to the next
step.
c.In the Data encryption list, select WEP.
NOTE: It is possible to create a network that does not use a WEP key.
However, HP recommends using a WEP key in order to secure your network.
d. Make sure that the check box is not selected next to The key is provided for me
automatically. If it is selected, click the check box to clear it.
e.In the Network key box, type a WEP key that has exactly 5 or exactly 13
alphanumeric (ASCII) characters. For example, if you enter 5 characters, you
might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter
ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination
of your choosing.)
Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX
WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit
encryption.
f.In the Confirm network key box, type the same WEP key you typed in the
previous step.
NOTE: You must remember the exact uppercase (capital) and lowercase
(small) letters. If you enter your WEP key incorrectly on the product, the
wireless connection will fail.
g. Write down the WEP key exactly as you typed it, including uppercase and
lowercase letters.
h. Select the check box for This is a computer-to-computer (ad hoc) network;
wireless access points are not used.
i. Click OK to close the Wireless network properties window, and then click OK
again.
j. Click OK again to close the Wireless Network Properties Connection window.
Related topics
Network glossary” on page 24
•“
Connect to a wireless ad hoc network” on page 17
•“
Create a network profile for other operating systems
If you have an operating system other than Windows Vista or Windows XP, HP
recommends that you use the configuration program that came with your wireless LAN
card. To find the configuration program for your wireless LAN card, access your
computer's list of programs.
Using the LAN card configuration program, create a network profile that has the following
values:
16 Connection information
• Network name (SSID): Mynetwork (example only)
NOTE: You should create a network name that is unique and easy for you to
remember. Just remember that the network name is case-sensitive. Therefore,
you must remember which letters are uppercase and lowercase.
• Communication mode: Ad Hoc
• Encryption: enabled
Connect to a wireless ad hoc network
The HP Photosmart Software CD and included USB setup cable provide an easy way to
connect the HP All-in-One directly to your computer for an ad-hoc wireless network.
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer using the USB setup
cable included in the box. The product will attempt to connect to the network. If the
connection fails, follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and
test the wireless network connection. Once the product connects successfully to the
network, install the software on each computer that will use the product over the
network.
Related topics
•“
Print the wireless network test” on page 19
Network troubleshooting” on page 109
•“
Connect to additional computers on a network” on page 17
•“
Connection information
Connect to additional computers on a network
You can connect the HP All-in-One to more than one computer on a small network of
computers. If the HP All-in-One is already connected to a computer on a network, for
each additional computer you must install the HP All-in-One software. During installation
of a wireless connection, the software will discover the SSID (network name) of the
existing network. Once you have set up the HP All-in-One on the network you will not
need to configure it again when you add additional computers.
To install the Windows HP All-in-One software on additional networked computers
1. Quit all applications running on your computer, including any virus detection software.
2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on
your computer and follow the onscreen instructions.
3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-
up messages, you must always accept or allow the pop-up messages.
4. On the Connection Type screen, select Through the network, and then click
Next.
The Searching screen appears as the Setup program searches for the HP All-in-One
on the network.
Network connection 17
Chapter 4
5. On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears.
Select the HP All-in-One you want to connect.
Connection information
6. Follow the prompts to install the software.
When you have finished installing the software, the HP All-in-One is ready for use.
7. If you disabled any virus detection software on your computer, make sure to enable
it again.
8. To test your network connection, go to your computer and print a self-test report to
the HP All-in-One.
Related topics
Network troubleshooting” on page 109
“
Change the HP All-in-One from a USB connection to a network connection
If you first install the HP All-in-One with a USB connection, you can later change to a
wireless network connection. If you already understand how to connect to a network, you
can use the general directions below.
NOTE: For optimal performance and security in your wireless network, use an
access point (such as a wireless router) to connect the HP All-in-One.
To change a USB connection to an integrated wireless WLAN 802.11 connection
1. Unplug the USB connection from the back of the product.
2. Insert the product CD in the computer CD-ROM drive.
3. Follow the onscreen instructions for a wireless network installation.
4. When the installation is complete, open Printers and Faxes (or Printers) in the
Control Panel and delete the printers for the USB installation.
For more detailed instructions on connecting the HP All-in-One to a network, see:
Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network”
•“
on page 12
•“
Connect to a wireless ad hoc network” on page 17
Manage your network settings
You can manage network settings for the HP All-in-One through the HP All-in-One control
panel.
This section contains the following topics:
•
Change basic network settings from the control panel
Network configuration page definitions
•
Change basic network settings from the control panel
The HP All-in-One control panel enables you to perform a variety of network management
tasks. This includes printing the network settings, restoring the network defaults, turning
the wireless radio on and off, and printing a wireless network test.
This section contains the following topics:
18 Connection information
• Print network settings
Restore network defaults
•
Turn the wireless radio on and off
•
Print the wireless network test
•
Print network settings
You can print a network configuration page to see network settings such as the IP
address, communication mode, and network name (SSID).
To print the network configuration page
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Print Network
Configuration Page is highlighted, and then press OK.
Related topics
“
Network configuration page definitions” on page 20
Restore network defaults
You can reset the network settings to what they were when you purchased the HP All-inOne.
To restore network defaults
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Restore Network
Defaults is highlighted, and then press OK.
3. Confirm that you want to restore the network defaults.
Connection information
Turn the wireless radio on and off
The wireless radio is off by default, but when you install the software and connect the
HP All-in-One to the network, the wireless radio is turned on automatically. The blue light
on the front of the HP All-in-One indicates that the wireless radio is on. In order to stay
connected to a wireless network, the radio must stay on. However, if the HP All-in-One
is connected directly to a computer with a USB connection, the radio is not used. In this
case you might want to turn the radio off.
To turn the wireless radio on and off
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Turn Radio On or Turn
Radio Off is highlighted, and then press OK.
Print the wireless network test
The wireless network test performs a series of diagnostic tests to determine whether
network setup is successful. If an issue is detected, a recommendation on how to correct
the issue will be included on the printed report. You can print the wireless network test at
any time.
Network connection 19
Connection information
Chapter 4
To print the wireless test report
1. Press the Wireless button on the product.
2. Press the button next to the down arrow on the display until Wireless Network
Test is highlighted, and then press OK.
The Wireless Network Test prints.
Related topics
Network troubleshooting” on page 109
“
Network configuration page definitions
The network configuration page shows the network settings for the HP All-in-One. There
are settings for general information and 802.11 wireless.
This section contains the following topics:
•
General network settings
Wireless (802.11) network settings
•
Related topics
•“
Print network settings” on page 19
Network glossary” on page 24
•“
General network settings
The following table describes the general network settings shown on the network
configuration page.
Parameter Description
Network Status Status of the HP All-in-One:
Active connection
type
URL The IP address of the Embedded Web Server.
Firmware
Revision
Hostname The TCP/IP name assigned by the installation software to the device. By
20 Connection information
Ready: The HP All-in-One is ready to receive or transmit data.
•
Offline: The HP All-in-One is not currently connected to the network.
•
Network mode of the HP All-in-One:
Wireless: The HP All-in-One is connected to a wireless (802.11) network.
•
None: There is no network connection.
•
NOTE: You will need to know this URL when you try to access the
Embedded Web Server.
The internal networking component and device firmware revision code.
NOTE: If you call HP Support, depending on the problem, you might be
asked to provide the firmware revision code.
default, this is the letters HP followed by the last 6 digits of the Media Access
Control (MAC) address.
(continued)
Parameter Description
Admin Password Status of the administrator's password for the Embedded Web Server:
Set: Password is specified. You must enter the password to make
•
changes to the Embedded Web Server parameters.
Not Set: No password is set. A password is not required for making
•
changes to the Embedded Web Server parameters.
mDNS Some local and ad hoc networks do not use central DNS servers. They use
a DNS alternative called mDNS.
With mDNS, your computer can find and use any HP All-in-One connected
to your local area network. It can also work with any other Ethernet-enabled
device that appears on the network.
Wireless (802.11) network settings
The following table describes the 802.11 wireless settings shown on the network
configuration page.
Parameter Description
Connection information
Hardware
Address (MAC)
IP Address This address uniquely identifies the device on the network. IP addresses are
Subnet Mask A subnet is an IP address assigned by the installation software to make an
Default Gateway A node on a network that serves as an entrance to another network. A node
Configuration
Source
The Media Access Control (MAC) address that identifies the HP All-in-One.
This is a unique 12-digit identification number assigned to networking
hardware for identification, including wireless access points, routers, and
other such products. No two pieces of hardware have the same MAC address.
Two MAC addresses are assigned: one for wired Ethernet and one for
wireless 802.11.
NOTE: Some Internet service providers (ISPs) require that you register the
MAC address of the Network Card or LAN Adapter that was connected to
your cable or DSL modem during installation.
assigned dynamically through DHCP or AutoIP. You can also set up a static
IP address, though this is not recommended.
NOTE: Manually assigning an invalid IP address during installation will
prevent your network components from seeing the HP All-in-One.
additional network available as part of a larger network. Subnets are specified
by a subnet mask. This mask determines which of the HP All-in-One IP
address bits identify the network and subnet, and which bits identify the
product itself.
NOTE: It is recommended that the HP All-in-One and the computers that
use it all reside on the same subnet.
in this instance can be a computer or some other product.
NOTE: The address of the default gateway is assigned by the installation
software.
The protocol used to assign the IP address to the HP All-in-One:
AutoIP: The installation software automatically determines the
•
configuration parameters.
DHCP: The configuration parameters are supplied by a dynamic host
•
configuration protocol (DHCP) server on the network. On small networks,
this could be a router.
Network connection 21
Connection information
Chapter 4
(continued)
Parameter Description
Manual: The configuration parameters are set manually, such as a static
•
IP address.
Not Specified: The mode used when the HP All-in-One is initializing.
•
DNS server The IP address of the domain name service (DNS) for the network. When you
Wireless Status Status of the wireless network:
Communication
Mode
Network Name
(SSID)
Signal Strength
(1-5)
Channel The channel number currently being used for wireless communication. This
use the Web or send an e-mail message, you use a domain name to do it.
For example, the URL http://www.hp.com contains the domain name hp.com.
The DNS on the Internet translates the domain name into an IP address.
Products use the IP addresses to refer to one another.
IP Address: The IP address of the domain name server.
•
Not Specified: The IP address is not specified, or the device is initializing.
•
NOTE: Check to see if a DNS IP address appears on the network
configuration page. If no address is shown, obtain the DNS IP address from
your Internet service provider (ISP).
Connected: The HP All-in-One is connected to a wireless LAN and
•
everything is working.
Disconnected: The HP All-in-One is not connected to the wireless LAN
•
due to incorrect settings (such as the wrong WEP key), the HP All-in-One
is out of range, or an Ethernet cable is plugged in and connected to an
active network.
Disabled: The radio is turned off.
•
Not applicable: This parameter does not apply to this network type.
•
An IEEE 802.11 networking framework in which devices or stations
communicate with each other:
Infrastructure: The HP All-in-One communicates with other network
•
devices through a wireless access point, such as a wireless router or
base station.
Ad hoc: The HP All-in-One communicates directly with each device on
•
the network. No wireless router or access point is used. This is also called
a peer-to-peer network.
Not applicable: This parameter does not apply to this network type.
•
Service Set Identifier. A unique identifier (up to 32 characters) that
differentiates one wireless local area network (WLAN) from another. The
SSID is also referred to as the network name. This is the name of the network
to which the HP All-in-One is connected.
The transmitting or return signal graded on a scale of 1 to 5:
5: Excellent
•
4: Good
•
3: Fair
•
2: Poor
•
1: Marginal
•
No signal: No signal detected on the network.
•
Not applicable: This parameter does not apply to this network type.
•
depends on the network in use, and might differ from the requested channel
22 Connection information
(continued)
Parameter Description
number. Value is from 1 to 14; countries/regions might limit the range of
approved channels.
(number): Value ranging from 1 to 14, depending on country/region.
•
None: No channel is in use.
•
Not Applicable: The WLAN is disabled or this parameter does not apply
•
to this network type.
NOTE: In ad hoc mode, if you are not able to receive or transmit data
between your computer and the HP All-in-One, make sure that you are using
the same communication channel on your computer and the HP All-in-One.
In infrastructure mode, the channel is dictated by the access point.
Authentication
type
Encryption The type of encryption in use on the network:
Type of authentication in use:
None: No authentication in use.
•
Open System (ad hoc and infrastructure): No authentication
•
Shared Key: WEP key is required.
•
WPA-PSK (infrastructure only): WPA with Pre-Shared Key.
•
Not applicable: This parameter does not apply to this network type.
•
Authentication verifies the identity of a user or product before granting access
to the network, making it more difficult for unauthorized users to access
network resources. This security method is common on wireless networks.
A network using Open System authentication does not screen network users
based on their identities. Any wireless user can have access from the network.
However, such a network might use WEP (Wired Equivalent Privacy)
encryption to provide a first level of security against casual eavesdroppers.
A network using Shared Key authentication provides increased security by
requiring users or products to identify themselves with a static key (a
hexadecimal or alphanumeric string). Every user or product on the network
shares the same key. WEP encryption is used along with shared key
authentication, using the same key for both authentication and encryption.
A network using server-based (WPA-PSK) authentication provides
significantly stronger security, and is supported in most wireless access
points and wireless routers. The access point or router verifies the identity of
a user or product requesting access to the network before granting that
access. Several different authentication protocols might be used on an
authentication server.
None: No encryption is in use.
•
64-bit WEP: A 5-character or 10-hex-digit WEP key is in use.
•
128-bit WEP: A 13-character or 26-hex-digit WEP key is in use.
•
WPA-AES: Advanced Encryption Standard encryption is in use. This is
•
an encryption algorithm for securing sensitive but unclassified material
by US Government agencies.
WPA-TKIP: Temporal Key Integrity Protocol, an advanced encryption
•
protocol, is in use.
Automatic: AES or TKIP is in use.
•
Not applicable: This parameter does not apply to this network type.
•
WEP aims to provide security by encrypting data over radio waves so that it
is protected as it is transmitted from one end point to another. This security
method is common on wireless networks.
Connection information
Network connection 23
Chapter 4
(continued)
Parameter Description
Connection information
Network glossary
Access Point HW
Address
Total Packets
transmitted
Total Packets
received
access point A network router that has wireless capability.
ASCII American Standard Code for Information Interchange. The standard for
AutoIP A feature of the installation software, which determines the configuration
DHCP Dynamic Host Configuration Protocol. A server on the network that supplies
DNS Domain Name Service. When you use the Web or send an e-mail message,
DNS-SD See DNS. The SD portion stands for Service Discovery. This is part of a
DSL Digital Subscriber Line. A high-speed connection to the Internet.
Ethernet The most common local network technology that connects computers using
Ethernet cable The cable used to connect network elements in a wired network. The CAT-5
EWS Embedded Web Server. A browser-based utility that provides a simple way
Gateway A computer or other device, such as a router, that serves as an entrance to
The hardware address of the wireless router or access point on the network
to which the HP All-in-One is connected:
(MAC address): The unique MAC (Media Access Control) hardware
•
address of the access point.
Not applicable: This parameter does not apply to this network type.
•
The number of packets transmitted by the HP All-in-One without error since
it has been turned on. The counter clears after the HP All-in-One is turned
off. When a message is transmitted over a packet-switching network, it is
broken up into packets. Each packet contains the destination address as well
as the data.
The number of packets received by the HP All-in-One without error since it
has been turned on. The counter clears after the HP All-in-One is turned off.
numbers used by computers to represent all the uppercase and lowercase
Latin letters, numbers, punctuation, etc.
parameters of devices on the network.
configuration parameters to devices on the network. On small networks, this
could be a router.
you use a domain name to do it. For example, the URL http://www.hp.com
contains the domain name hp.com. The DNS on the Internet translates the
domain name into an IP address. Devices use the IP addresses to refer to
one another.
protocol developed by Apple that enables automatic discovery of computers,
devices, and services on IP networks.
copper cabling.
Ethernet cable is also known as a straight-through cable. When using an
Ethernet cable, the network elements must be attached to a router. An
Ethernet cable uses an RJ-45 connector.
to manage the HP All-in-One. You can monitor status, configure HP All-inOne networking parameters, or access HP All-in-One features.
the Internet or another network.
24 Connection information
(continued)
HEX Hexadecimal. The base 16 numbering system, which uses the digits 0-9 plus
the letters A-F.
host computer The computer at the center of a network.
Hostname The TCP/IP name assigned by the installation software to the device. By
default, this is the letters HP followed by the last 6 digits of the Media Access
Control (MAC) address.
hub No longer commonly used in modern home networks, a hub takes its signal
from each computer and sends it to all of the other computers connected to
the hub. Hubs are passive; other devices on the network plug into the hub in
order to communicate with one another. A hub does not manage the network.
IP address A number that uniquely identifies the device on the network. IP addresses
are assigned dynamically through DHCP or AutoIP. You can also set up a
static IP address, though this is not recommended.
MAC address Media Access Control (MAC) address that uniquely identifies the HP All-in-
One. This is a unique 12-digit identification number assigned to networking
hardware for identification. No two pieces of hardware have the same MAC
address.
network name The SSID or network name identifies a wireless network.
NIC Network Interface Card. A card on your computer that provides an Ethernet
connection so that you can connect your computer to a network.
RJ-45 connector The connector on the ends of an Ethernet cable. Although standard Ethernet
cable connectors (RJ-45 connectors) look similar to standard telephone
cable connectors, they are not interchangeable. An RJ-45 connector is wider
and thicker and always has 8 contacts on the end. A phone connector has
between 2 and 6 contacts.
router A router provides a bridge between two or more networks. A router can link
a network to the Internet, link two networks and connect both to the Internet,
and help secure networks through the use of firewalls and assigning dynamic
addresses. A router can also act as a gateway, while a switch cannot.
SSID The SSID or network name identifies a wireless network.
switch A switch makes it possible for several users to send information over a
network at the same time without slowing each other down. Switches allow
different nodes (a network connection point, typically a computer) of a
network to communicate directly with one another.
WEP Wired Equivalent Privacy (WEP) is a type of encryption used for wireless
network security.
WPA Wi-Fi Protected Access (WPA) is a type of encryption used for wireless
network security. WPA offers greater security than WEP.
Connection information
Network connection 25
Connection information
Chapter 4
26 Connection information
5 How do I?
This section contains links to commonly performed tasks, such as sharing and printing
photos and optimizing your print jobs.
•“
How do I print 10 x 15 cm (4 x 6) inch borderless photos from a memory card?”
on page 64
•“
How do I make a borderless copy of a photo?” on page 74
How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper?” on page 50
•“
How do I get the best print quality?” on page 46
•“
How do I print on both sides of the paper?” on page 53
•“
How do I make multiple copies of a document?” on page 72
•“
How do I?
How do I? 27
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