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Getting Started
HP Notebook
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© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2011
Document Part Number: 644170-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons and fingerprint reader ............................................................................................. 8
Keys ................................................................................................................................... 10
Front ................................................................................................................................................... 12
Right ................................................................................................................................................... 14
Left ..................................................................................................................................................... 16
Display ................................................................................................................................................ 17
Rear .................................................................................................................................................... 19
Bottom ................................................................................................................................................ 20
3 Networking .................................................................................................................................................... 22
Using an Internet service provider (ISP) ............................................................................................ 23
Connecting to a wireless network ....................................................................................................... 23
Connecting to an existing WLAN ....................................................................................... 24
Setting up a new WLAN network ....................................................................................... 24
Configuring a wireless router ............................................................................ 25
Protecting your WLAN ....................................................................................... 25
4 HP QuickWeb ................................................................................................................................................ 26
Getting started .................................................................................................................................... 26
Starting HP QuickWeb ....................................................................................................................... 27
5 Keyboard and pointing devices ................................................................................................................... 28
Using the keyboard ............................................................................................................................ 29
Identifying the hotkeys ....................................................................................................... 29
Using keypads ................................................................................................................... 30
Using the embedded numeric keypad ............................................................... 31
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Turning the embedded numeric keypad on and off .......................... 32
Switching key functions on the embedded numeric keypad ............. 32
Using an optional external numeric keypad ...................................................... 32
Using pointing devices ....................................................................................................................... 32
Setting pointing device preferences ................................................................................... 32
Using the pointing stick ...................................................................................................... 33
Using the TouchPad .......................................................................................................... 33
Turning the TouchPad off and on ...................................................................... 34
Navigating ......................................................................................................... 34
Selecting ........................................................................................................... 35
Using TouchPad gestures ................................................................................. 35
Scrolling ............................................................................................ 36
Pinching/Zooming ............................................................................. 36
Rotating ............................................................................................ 37
6 Maintenance .................................................................................................................................................. 38
Inserting or removing the battery ........................................................................................................ 38
Removing or replacing the bottom cover ............................................................................................ 40
Removing the bottom cover ............................................................................................... 40
Replacing the bottom cover ............................................................................................... 40
Replacing or upgrading the hard drive ............................................................................................... 42
Removing the hard drive .................................................................................................... 42
Installing a hard drive ......................................................................................................... 44
Adding or replacing memory modules ................................................................................................ 45
Updating programs and drivers .......................................................................................................... 48
Using SoftPaq Download Manager .................................................................................................... 49
Cleaning your computer ..................................................................................................................... 50
Cleaning products .............................................................................................................. 50
Cleaning procedures .......................................................................................................... 50
Cleaning the display .......................................................................................... 50
Cleaning the sides and cover ............................................................................ 50
Cleaning the TouchPad and keyboard .............................................................. 51
7 Backup and recovery .................................................................................................................................... 52
Windows 7 .......................................................................................................................................... 52
Backing up your information .............................................................................................. 52
Performing a system recovery ........................................................................................... 53
Using the Windows recovery tools .................................................................... 54
Using f11 recovery tools .................................................................................... 54
Using a Windows 7 operating system DVD (purchased separately) ................. 55
Windows Vista .................................................................................................................................... 56
Backing up your information .............................................................................................. 56
Performing a recovery ....................................................................................................... 57
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Using the Windows recovery tools .................................................................... 57
Using f11 recovery tools .................................................................................... 58
Using a Windows Vista operating system DVD (purchased separately) ........... 58
8 Customer support ......................................................................................................................................... 60
Contacting customer support ............................................................................................................. 61
Labels ................................................................................................................................................. 62
9 Specifications ................................................................................................................................................ 63
Input power ......................................................................................................................................... 64
Operating environment ....................................................................................................................... 65
Index ................................................................................................................................................................... 66
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1Welcome
●
Finding information
After you set up and register the computer, it is important to take the following steps:
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to
Networking on page 22.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 2.
●
Get to know your computer—Learn about your computer features. Refer to
Getting to know
your computer on page 4 and Keyboard and pointing devices on page 28 for additional
information.
●
Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
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Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster
●
How to set up the computer
●
Help to identify computer components
Getting Started guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
●
Computer features
●
How to connect to a wireless network
●
How to use the keyboard and pointing devices
●
How to replace or upgrade the hard drive and memory
modules
●
How to perform a backup and recovery
●
How to contact customer support
●
Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
●
Power management features
●
How to maximize battery life
●
How to use the multimedia features of the computer
●
How to protect the computer
●
How to care for the computer
●
How to update the software
Help and Support
To access Help and Support, select Start > Help and
Support
.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access technical support
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
●
Regulatory and safety information
●
Battery disposal information
2 Chapter 1 Welcome
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Resources For information about
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
– or –
Go to
http://www.hp.com/ergo.
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to
http://www.hp.com/
support.
●
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides >
View Warranty Information.
– or –
Select Start > All Programs > HP > HP
Documentation > View Warranty Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
copy at
http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3
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2 Getting to know your computer
●
Top
●
Front
●
Right
●
Left
●
Display
●
Rear
●
Bottom
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Top
TouchPad
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button Can be used with the pointing stick and functions like the
left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on and off.
(4) TouchPad Moves the pointer and selects or activates items on the
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right TouchPad button Functions like the right button on an external mouse.
(7) Right pointing stick button Can be used with the pointing stick and functions like the
right button on an external mouse.
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Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) TouchPad on/off light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
(2) Caps lock light On: Caps lock is on.
(3)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
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Component Description
(4)
Wireless light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(5)
QuickWeb light
●
On: The computer is on.
●
Off: The computer is off or in Hibernation.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP Quickweb software Help
(6)
Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
(7) Num lock light On: Num lock is on.
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Buttons and fingerprint reader
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
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Component Description
(2)
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
●
Windows 7—Select Start > Control Panel > System
and Security > Power Options.
●
Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options
●
Or refer to the HP Notebook Reference Guide.
(3)
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
(4)
QuickWeb button
●
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
●
When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.
(5)
Volume mute button Mutes and restores speaker sound.
(6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
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Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
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Component Description
(3) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4)
Start key Displays the Start menu.
(5)
Menu key Displays the active program’s shortcut menu (same as
right-click menu).
(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad
when pressed in combination with the fn and num lk keys.
(7) num lk key Enables/disables the embedded numeric keypad when
pressed in combination with the fn key.
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Front
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Display release latch Opens the computer.
(2) Wireless light
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are off.
(3) Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
(4) Battery light
●
Amber: The computer is connected to external power and
the battery is charged from 0 – 90%.
●
White: The computer is connected to external power and
the battery is charged from 90 – 99%.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
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Component Description
(5) Hard drive light
●
Blinking turquoise: The hard drive or optical drive is being
accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(6) Speaker Produces SRS Premium sound (select models only).
NOTE: To use the SRS Premium sound software, select Start
> All Programs > SRS Premium Sound.
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Right
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(2)
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) Smart Card reader slot Supports optional Smart Cards.
(4)
eSATA/USB port Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
(5)
USB powered/charging port Connects an optional USB device.
(6)
DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(7) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(8)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
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Component Description
(1)
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(2)
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3)
eSATA/USB port Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
(4)
USB port Connects an optional USB device.
(5)
DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(6) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
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Left
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
Power connector Connects an AC adapter.
(2)
1394 port Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(3)
– or –
USB or SuperSpeed USB ports (2) Connect optional USB devices.
NOTE: Some models support SuperSpeed USB 3.0
technology. These models show a slightly different icon.
(4)
ExpressCard slot (select models only) Supports optional ExpressCards.
(5) Media Card Reader Supports the following digital card formats:
●
Secure Digital (SD) Card
●
MultiMediaCard (MMC)
(6) Optical drive Reads and writes (select models only) to an optical disc.
(7) Optical drive eject button Ejects the optical drive.
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Display
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4) Internal microphones (2) Record sound.
(5) Webcam light (select models only) On: The webcam is in use.
(6) Webcam (select models only) Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
(7) Ambient light sensor When activated, the sensor automatically adjusts the display
brightness based on the lighting conditions in your environment.
(8) Keyboard light On: When the keyboard light is activated.
Display 17
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Component Description
(9) Keyboard light button Used to activate the keyboard light.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Component Description
(1) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(4) Internal microphone(s) (1 or 2 depending on
model)
Record sound.
(5) Webcam light (select models only) On: The webcam is in use.
(6) Webcam (select models only) Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Rear
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
RJ-11 (modem) jack Connects a modem cable.
(2) External monitor port Connects an external VGA monitor or projector.
(3)
RJ-45 (network) jack Connects a network cable.
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Bottom
Component Description
(1) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(2)
Battery release latch Releases the battery from the battery bay.
(3) Docking connector Connects an optional docking device.
(4) Bottom cover release latch Releases or locks the bottom cover.
(5) SIM slot Contains a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(6) Battery bay Holds the battery.
(7) Speakers Produces SRS Premium sound (select models only).
NOTE: To use the SRS Premium sound software, select
Start > All Programs > SRS Premium Sound.
(8) Accessory battery connector Connects an optional accessory battery.
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Component Description
(9) Bluetooth compartment Contains a Bluetooth device.
(10)
Wireless and memory module
compartments and hard drive bay
Hold an HP Mobile Broadband Module, the memory
modules, and the hard drive.
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for
use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
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3Networking
●
Using an Internet service provider (ISP)
●
Connecting to a wireless network
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
●
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
Connecting
to an existing WLAN on page 24 or Setting up a new WLAN network on page 24.
●
Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
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Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
●
Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
●
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
●
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:
◦
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
◦
You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Help and Support, and then type Connect to the Internet wizard in the
Search box.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and information and Web site links provided in Help and Support.
Using an Internet service provider (ISP) 23
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Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
●
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
24 Chapter 3 Networking
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Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network:
●
Windows 7—Select Start > Control Panel > Network and Internet > Network and Sharing
Center > Set up a new connection or network > Set up a network. Then follow the on-screen
instructions.
●
Windows Vista—Select Start > Control Panel > Network and Internet > Network and
Sharing Center > Set up a connection or network > Set up a wireless router or access
point. Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
Connecting to a wireless network 25
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4 HP QuickWeb
Getting started
The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite
activities. Your computer is ready to go within seconds of turning it on, allowing you to rapidly access
the Internet, widgets, and communication programs. Simply press the QuickWeb button on your
computer, and then start browsing the Internet, communicating with Skype, and exploring other HP
QuickWeb programs.
Your HP QuickWeb Home screen includes the following features:
●
Web browser—Search and browse the Internet, and create links to your favorite Web sites.
●
Skype—Communicate using Skype, an application that uses voice over Internet protocol (VoIP).
Skype lets you make conference calls or have video chats with one or more people at a time.
You can also make long-distance phone calls to land lines.
●
QuickWeb E-Mail—Read and send e-mail by connecting to Web-based e-mail providers, such
as Gmail, or to your own mail server.
●
Widgets—Start using widgets for news, weather, social networking, stocks, a calculator, sticky
notes, and more. You can also use Widget Manager to add more widgets to the HP QuickWeb
Home screen.
NOTE: For additional information about using HP QuickWeb, refer to the HP QuickWeb software
Help.
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Starting HP QuickWeb
●
To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation.
The following table explains the different behaviors of the QuickWeb button.
Button Bahavior
QuickWeb button
●
When the computer is off or in Hibernation, opens HP QuickWeb.
●
When the computer is in Microsoft Windows, opens the default Web
browser.
●
When the computer is in HP QuickWeb, opens the default Web
browser.
NOTE: If your computer does not have HP QuickWeb software, the
button does not perform any action or function.
NOTE: For more information, refer to the HP QuickWeb software Help.
Starting HP QuickWeb 27
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5 Keyboard and pointing devices
●
Using the keyboard
●
Using pointing devices
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Using the keyboard
Identifying the hotkeys
NOTE: Refer to the illustration that most closely matches your computer.
A hotkey is a combination of the fn key (1) and either the esc key (2) or one of the function keys (3).
To use a hotkey:
▲
Briefly press the fn key, and then briefly press the second key of the hotkey combination.
Hotkey combination Description
fn+esc Displays system information.
Using the keyboard 29
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Hotkey combination Description
fn+f3 Initiates Sleep, which saves your information in system. The display and other system components
turn off and power is conserved.
To exit Sleep, briefly press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer
initiates Hibernation and the information stored in memory is saved to the hard drive.
The function of the fn+f3 hotkey can be changed. For example, you can set the fn+f3 hotkey to
initiate Hibernation instead of Sleep. In all Windows operating system windows, references to the
sleep button apply to the fn+f3 hotkey.
fn+f4 Switches the screen image among display devices connected to the system. For example, if a
monitor is connected to the computer, fn+f4 alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The fn+f4 hotkey can also alternate images among other devices that are receiving video
information from the computer.
fn+f6 Decreases speaker volume.
fn+f7 Increases speaker volume.
fn+f8 Displays charge information for all installed batteries. The display indicates which batteries are
charging and reports the amount of charge remaining in each battery.
fn+f9 Decreases the screen brightness level.
fn+f10 Increases the screen brightness level.
fn+f11 Activates and deactivates the ambient light sensor (select models only). When activated, the
ambient light sensor automatically adjusts the display brightness based on the lighting conditions in
your environment.
Using keypads
The computer includes an embedded numeric keypad. The computer also supports an optional
external numeric keypad or an optional external keyboard that includes a numeric keypad.
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Using the embedded numeric keypad
Component Description
(1) fn key Turns the embedded numeric keypad on and off when pressed in
combination with the num lk key.
(2) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(3) num lk key Turns the embedded numeric keypad on and off when pressed in
combination with the fn key.
NOTE: The keypad function that is active when the computer is
turned off is reinstated when the computer is turned back on.
Using the keyboard 31
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Turning the embedded numeric keypad on and off
Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the
keypad.
NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad
is connected to the computer.
Switching key functions on the embedded numeric keypad
You can temporarily alternate the functions of keys on the embedded numeric keypad between their
standard keyboard functions and their keypad functions:
●
To use the numeric function of a keypad key while the keypad is off, press and hold the fn key
while pressing the keypad key.
●
To use the standard function of a keypad key while the keypad is on:
◦
Press and hold the fn key to type in lowercase.
◦
Press and hold fn+shift to type in uppercase.
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or
off. (Num lock is turned off at the factory.) For example:
●
When num lock is on, most keypad keys type numbers.
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
To turn num lock on or off on an external keypad as you work:
▲
Press the num lk key on the external keypad, not on the computer.
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties:
Windows 7—Select Start > Devices and Printers. Then right-click the device representing your
computer, and select Mouse settings.
Windows Vista—Select Start > Control Panel > Hardware and Sound > Mouse.
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Using the pointing stick
Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and
right pointing stick buttons as you would the left and right buttons on an external mouse.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down
using the TouchPad vertical scroll zone, slide your finger up or down over the lines.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the
TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the
scroll zone does not activate the scrolling function.
Using pointing devices 33
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Turning the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad on/off light.
NOTE: The TouchPad on/off light is off when the TouchPad is on.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
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Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1.
Right-click the Synaptics icon
in the notification area, at the far right of the taskbar, and
then click TouchPad Properties.
2. Click a gesture to activate the demonstration.
To turn the gestures on and off:
1.
Right-click the Synaptics icon
in the notification area, at the far right of the taskbar, and
then click TouchPad Properties.
2. Select the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
Using pointing devices 35
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Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Two-finger scrolling is enabled at the factory.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
●
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
NOTE: Pinching/zooming is enabled at the factory.
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Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the
TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving
from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12
o’clock.
NOTE: Rotating must be done within the TouchPad zone.
NOTE: Rotating is disabled at the factory.
Using pointing devices 37
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6 Maintenance
●
Inserting or removing the battery
●
Removing or replacing the bottom cover
●
Replacing or upgrading the hard drive
●
Adding or replacing memory modules
●
Updating programs and drivers
●
Using SoftPaq Download Manager
●
Cleaning your computer
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
To insert the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Insert the battery (1) into the battery bay until it is seated.
The battery release latch (2) automatically locks the battery into place.
To remove the battery:
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CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery.
3. Remove the battery from the computer (2).
Inserting or removing the battery 39
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Removing or replacing the bottom cover
CAUTION: To prevent information loss or an unresponsive system:
Save your work and shut down the computer before adding or replacing a memory module or hard
drive.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the bottom cover
Remove the bottom cover to access the memory module slot, hard drive, regulatory label, and other
components.
To remove the bottom cover:
1. Remove the battery (see
Inserting or removing the battery on page 38).
2. With the battery bay toward you, slide the bottom cover release latch (1) to the left, remove the
screw (if the optional screw is being used) (2), and then slide the release latch again (3) to
release the bottom cover.
NOTE: If you want to use the optional screw, it is stored inside the bottom cover.
3. Slide the bottom cover towards the front of the computer (4) and lift (5) to remove the cover.
Replacing the bottom cover
Replace the bottom cover after accessing the memory module slot, hard drive, regulatory label, and
other components.
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To replace the bottom cover:
1. Tilt down the bottom cover to align the front edge of the bottom cover near the front edge of the
computer (1).
2. Insert the alignment tabs (2) on the rear edge of the bottom cover with the notches on the
computer.
3. Slide the bottom cover towards the battery bay until the bottom cover snaps into place.
4. With the battery bay toward you, slide the bottom cover release latch to the left (3), and if you
choose to, insert and tighten the optional screw (4) to hold the bottom cover in place. Slide the
release latch to the right to lock the bottom cover (5).
NOTE: If you want to use the optional screw, it is stored inside the bottom cover.
5. Insert the battery (see Inserting or removing the battery on page 38).
Removing or replacing the bottom cover 41
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Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
To remove the hard drive for the EliteBook:
NOTE: The SmartCard reader is located on top of the hard drive. Because of this, you must first
move the SmartCard reader out of the way before you can access the hard drive.
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Remove the battery (see
Inserting or removing the battery on page 38).
4. Remove the bottom cover (see
Removing the bottom cover on page 40).
5. Pull the plastic latch/circular tab (1) toward the center of the computer to disengage the
SmartCard reader from the side of the computer.
6. Rotate the SmartCard reader (2) toward the center of the computer until it rests up at an angle.
7. Loosen the 3 hard drive screws (1).
8. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard
drive from the connector.
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9. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove the
drive (4) from the computer.
To remove the hard drive for the ProBook:
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Remove the battery (see
Inserting or removing the battery on page 38).
4. Remove the bottom cover (see
Removing the bottom cover on page 40).
5. Loosen the 3 hard drive screws (1).
6. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard
drive from the connector.
7. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove the
drive (4) from the computer.
Replacing or upgrading the hard drive 43
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Installing a hard drive
To install the hard drive for the EliteBook:
1. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the
hard drive bay (2).
2. Pull the plastic tab (3) towards the center of the computer to engage the hard drive with the
connector.
3. Tighten the hard drive screws (4).
4. Rotate the SmartCard reader (1) until it lays flat on top the hard drive.
5. Press the SmartCard reader down and toward the side of the computer (2) to engage it into
place.
6. Replace the bottom cover (see Replacing the bottom cover on page 40).
7. Insert the battery (see
Inserting or removing the battery on page 38).
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8. Connect AC power and external devices to the computer.
9. Turn on the computer.
To install the hard drive for the ProBook:
1. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the
hard drive bay (2).
2. Pull the plastic tab (3) towards the center of the computer to engage the hard drive with the
connector.
3. Tighten the hard drive screws (4).
4. Replace the bottom cover (see Replacing the bottom cover on page 40).
5. Insert the battery (see
Inserting or removing the battery on page 38).
6. Connect AC power and external devices to the computer.
7. Turn on the computer.
Adding or replacing memory modules
The computer has one memory module compartment. The capacity of the computer can be upgraded
by adding a memory module to the vacant expansion memory module slot or by upgrading the
existing memory module in the primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
Adding or replacing memory modules 45
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CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that
both memory modules are identical.
NOTE: The primary memory is located in the bottom memory slot and the expansion memory is
located in the top memory slot.
To add or replace a memory module:
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Remove the battery (see
Inserting or removing the battery on page 38).
4. Remove the bottom cover (see
Removing the bottom cover on page 40).
5. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
6. Insert a new memory module:
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
7. Replace the bottom cover (see Replacing the bottom cover on page 40).
8. Insert the battery (see
Inserting or removing the battery on page 38).
9. Connect AC power and external devices to the computer.
10. Turn on the computer.
Adding or replacing memory modules 47
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Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest
versions. Go to
http://www.hp.com/support to download the latest versions. You can also register to
receive automatic update notifications when they become available.
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Using SoftPaq Download Manager
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search
for SoftPaqs and then download and unpack them.
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published
database file containing computer model and SoftPaq information. SoftPaq Download Manager
allows you to specify one or more computer models to determine which SoftPaqs are available for
download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to
download SoftPaqs, you must first download and install the program. Go to the HP Web site at
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download
Manager.
To download SoftPaqs:
1. Select Start > All Programs > HP > HP SoftPaq Download Manager.
2. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if
you want to show only software for the computer you are using or to show the software for all
supported models. Select Show software for all supported models. If you have used HP
SoftPaq Download Manager previously, go to Step 3.
a. Select your operating system and language filters in the Configuration Options window. The
filters limit the number of options that are listed in the Product Catalog pane. For example, if
only Windows 7 Professional is selected in the operating system filter, the only operating
system that is displayed in the Product Catalog is Windows 7 Professional.
b. To add other operating systems, change the filter settings in the Configuration Options
window. Refer to the HP SoftPaq Download Manager software Help for more information.
3. In the left pane, click the plus sign (+) to expand the model list, and then select the model or
models of the products you want to update.
4. Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected
computer.
5. Select from the list of available SoftPaqs, and then click Download Only if you have many
SoftPaqs to download, because the SoftPaq selection and Internet connection speed determine
how long the download process will take.
If you want to download only one or two SoftPaqs and have a high-speed Internet connection,
click Download & Unpack.
6. Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected
SoftPaqs on the computer.
Using SoftPaq Download Manager 49
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Cleaning your computer
●
Cleaning products
●
Cleaning procedures
Cleaning products
Use the following products to safely clean and disinfect your notebook or tablet PC:
●
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:
germicidal disposable wipes. These wipes come in a variety of brand names.)
●
Alcohol-free glass cleaning fluid
●
Water with mild soap solution
●
Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●
Static-free cloth wipes
CAUTION: Avoid the following cleaning products:
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and
hydrocarbons, which can permanently damage the surface of the notebook or the tablet PC.
Fibrous materials, such as paper towels, which can scratch the notebook or tablet PC. Over time, dirt
particles and cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your notebook or tablet PC.
WARNING! To prevent electric shock or damage to components, do not attempt to clean your
notebook or tablet PC while it is turned on:
Turn off the notebook or tablet PC.
Disconnect external power.
Disconnect all powered external devices.
CAUTION: Do not spray cleaning agents or liquids directly on any notebook or tablet PC surface.
Liquids dripped on the surface can permanently damage internal components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides and cover
To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one
of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.
NOTE: When cleaning the cover of the notebook, use a circular motion to aid in removing dirt and
debris.
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Cleaning the TouchPad and keyboard
CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.
This can permanently damage internal components.
●
To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois
moistened with one of the cleaning solutions listed previously or use an acceptable germicidal
disposable wipe.
●
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
can of compressed air with a straw extension.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use
a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household
debris on the keyboard surface.
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7 Backup and recovery
Windows 7
●
Backing up your information
●
Performing a system recovery
To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only)
by using the installed optical drive (select models only) or an optional external optical drive, or create
system restore points. In case of system failure, you can use the backup files to restore the contents
of your computer.
Windows Backup and Restore provides the following options:
●
Creating a system repair disc (select models only) by using the installed optical drive (select
models only) or an optional external optical drive
●
Backing up your information
●
Creating a system image (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them
for later use.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system
repair discs (select models only) by using the installed optical drive (select models only) or an
optional external optical drive, and your initial backup immediately after software setup. As you add
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new software and data files, you should continue to back up your system on a regular basis to
maintain a reasonably current backup. The system repair discs (select models only) are used to start
up (boot) the computer and repair the operating system in case of system instability or failure. Your
initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents library, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer or the type of external optical drive you are
using.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
To create a backup using Backup and Restore:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to
Using a Windows 7 operating system DVD (purchased separately) on page 55.
Windows 7 53
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Using the Windows recovery tools
To recover information you previously backed up:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition and the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and
then click Disk Management.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover
your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to
Using a Windows
7 operating system DVD (purchased separately) on page 55.
3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then
press f8 before the Windows operating system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to
Using a Windows 7 operating system
DVD (purchased separately) on page 55.
54 Chapter 7 Backup and recovery
Page 63
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country
or region, and follow the on-screen instructions. You can also order the DVD by calling technical
support. For contact information, refer to the Worldwide Telephone Numbers booklet included with
the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
Windows 7 55
Page 64
Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●
Backing up individual files and folders
●
Backing up the entire hard drive (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents folder, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
56 Chapter 7 Backup and recovery
Page 65
To create a backup using Backup and Restore Center:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to back up your entire computer (select models only) or your
files.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use the Backup and Restore Center to recover information
you have previously backed up. You can also use Windows Startup Repair to fix problems that
might prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista®
operating system DVD to reboot the computer and repair the operating system. For additional
information, refer to
Using a Windows Vista operating system DVD (purchased separately)
on page 58.
Using the Windows recovery tools
To recover information you previously backed up:
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to recover your entire computer (select models only) or your
files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To
find the partitions, select Start > Computer.
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must
recover your operating system and programs using the Windows Vista operating system DVD
and the Driver Recovery disc (both purchased separately). For additional information, refer to
Using a Windows Vista operating system DVD (purchased separately) on page 58.
3. Restart the computer, and then press f8 before the Windows operating system loads.
Windows Vista 57
Page 66
4. Select Repair your computer.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
section of the window.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to
Using a Windows Vista
operating system DVD (purchased separately) on page 58.
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions. You can also order the DVD by calling
technical support. For contact information, refer to the Worldwide Telephone Numbers booklet
included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents
and reformats the hard drive. All files you have created and any software installed on the computer
are permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD:
58 Chapter 7 Backup and recovery
Page 67
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
Windows Vista 59
Page 68
8 Customer support
●
Contacting customer support
●
Labels
60 Chapter 8 Customer support
Page 69
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
●
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
●
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
Contacting customer support 61
Page 70
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is affixed inside the battery bay.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located underneath the bottom cover of the computer or inside the battery bay.
●
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are located on the bottom
cover of the computer or inside the battery bay.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
●
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located underneath the bottom cover
of the computer or inside the battery bay.
62 Chapter 8 Customer support
Page 71
9 Specifications
●
Input power
●
Operating environment
63
Page 72
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 18.5 V dc @ 3.5 A - 65W
– or –
19 V dc @ 4.74 A - 90 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
64 Chapter 9 Specifications
Page 73
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Operating environment 65
Page 74
Index
Symbols/Numerics
1394 port, identifying 16
A
accessory battery connector,
identifying 20
ambient light sensor,
identifying 17
ambient light, hotkey 30
audio-in (microphone) jack 14, 15
audio-out (headphone)
jack 14, 15
B
Backup and Restore 53
Backup and Restore
Center 56, 57
battery bay 20, 62
battery light 12
battery release latch 20
battery, replacing 38
Bluetooth compartment,
identifying 21
Bluetooth label 62
Bottom cover release latch,
identifying 20
bottom cover, removing or
replacing 40
buttons
left pointing stick button 5
left TouchPad 5
optical drive eject 16
power 9
QuickWeb 9
right pointing stick button 5
right TouchPad 5
TouchPad 8
TouchPad on/off 5
volume mute 9
wireless 9
C
caps lock light, identifying 6
caring for your computer 50
Certificate of Authenticity label 62
cleaning your computer 50
components
bottom 20
display 17
front 12
left side 16
rear 19
right side 14
top 5
connector, docking 20
connector, power 16
D
display image, switching 30
display release latch 12
DisplayPort, identifying 14, 15
docking connector, identifying 20
E
embedded numeric keypad,
identifying 11, 31
eSATA port, identifying 14, 15
esc key, identifying 10
ExpressCard slot 16
external monitor port 19
F
f11 recovery 54, 58
fingerprint reader, identifying 9
fn key, identifying 11, 29, 31
function keys
identifying 10
H
hard drive
installing 44
removing 42
hard drive light 13
hard drive recovery 54, 58
hotkeys
adjusting volume 30
ambient light 30
battery charge 30
decrease screen
brightness 30
description 29
increase screen brightness 30
Sleep 30
switching screen image 30
using 29
HP QuickWeb 26
HP QuickWeb light 7
I
input power 64
integrated webcam light,
identifying 17, 18
internal display switch 17, 18
internal microphones,
identifying 17, 18
Internet connection setup 24
ISP, using 23
J
jacks
audio-in (microphone) 14, 15
audio-out (headphone) 14, 15
network 19
RJ-11 (modem) 19
RJ-45 (network) 19
K
keyboard hotkeys, identifying 29
66 Index
Page 75
keypad, embedded numeric 11
keypad, external
num lock 32
using 32
keypads, identifying 31
keys
esc 10
fn 11, 31
function 10
menu 11
num lk 11
start 11
L
labels
Bluetooth 62
HP Mobile Broadband
Module 62
Microsoft Certificate of
Authenticity 62
regulatory 62
serial number 62
SIM 62
wireless certification 62
WLAN 62
latch, battery release 20
latch, bottom cover release 20
light sensor, identifying 17
lights
battery 12
caps lock 6
hard drive 13
HP QuickWeb 7
mute 7
num lock 7
power 6, 12
webcam 17, 18
wireless 7, 12
M
Media Card Reader,
identifying 16
memory module
inserting 46
removing 46
replacing 45
memory module compartment,
identifying 21
menu key, identifying 11
Microsoft Certificate of Authenticity
label 62
Mobile Broadband Module,
identifying 21
mouse, external
setting preferences 32
mute light, identifying 7
N
network jack, identifying 19
num lk key, identifying 11, 31
num lock light 7
num lock, external keypad 32
O
operating environment 65
operating system
Microsoft Certificate of
Authenticity label 62
Product Key 62
optical drive eject button,
identifying 16
optical drive, identifying 16
P
pinching TouchPad gesture 36
pointing devices, setting
preferences 32
pointing stick 5
ports
1394 16
DisplayPort 14, 15
eSATA 14, 15
external monitor 19
USB 14, 15, 16
power button, identifying 9
power connector, identifying 16
power light 6, 12
Product Key 62
product name and number,
computer 62
Q
QuickWeb button, identifying 9
R
recovery partition 54, 58
regulatory information
regulatory label 62
wireless certification labels 62
restoring the hard drive 54, 58
RJ-11 (modem) jack,
identifying 19
RJ-45 (network) jack,
identifying 19
rotating TouchPad gesture 37
S
screen brightness keys 30
screen image, switching 30
scrolling TouchPad gesture 36
security cable slot,
identifying 14, 15
serial number 62
serial number, computer 62
setup of WLAN 24
SIM slot, identifying 20
slots
ExpressCard 16
security cable 14, 15
SoftPaqs, downloading 49
speakers, identifying 13, 20
start key, identifying 11
system repair disc 52
system restore points 52
T
TouchPad
buttons 5
using 33
TouchPad gestures
pinching 36
rotating 37
scrolling 36
zooming 36
TouchPad on/off button 5
TouchPad on/off button,
identifying 8
TouchPad, identifying 5
traveling with the computer 62
U
USB port, identifying 14, 15
USB ports, identifying 14, 15, 16
V
vents, identifying 14, 15, 20
volume keys, identifying 30
volume mute button, identifying 9
W
webcam 17, 18
Index 67
Page 76
webcam light, identifying 17, 18
webcam, identifying 17, 18
Windows 7 operating system
DVD 55
Windows Backup and Restore 52
Windows Vista operating system
DVD 58
wireless antennas,
identifying 17, 18
wireless button, identifying 9
wireless certification label 62
wireless lights 7, 12
wireless network (WLAN),
equipment needed 24
wireless network, connecting 23
wireless router, configuring 25
wireless set up 24
wireless, identifying 21
WLAN
connecting 24
protecting 25
WLAN antennas,
identifying 17, 18
WLAN device 62
WLAN label 62
WWAN antennas,
identifying 17, 18
Z
zooming TouchPad gesture 36
68 Index
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