HP A-MSR900, A-MSR900-W, A-MSR900-W(NA), A-MSR920, A-MSR920-W Installation Manual

HP A-MSR900 Router Series
Installation Guide

Abstract

This document guides you through installation of HP A Series products, including installing the device,
connecting to the network, hardware management, and troubleshooting.

Part number: 5998-1409
Software version: CMW520-R22
Docume

nt version: 6PW101-20120626

09P19

Legal and notice information

© Copyright 2012 Hewlett-Packard Development Company, L.P.

No part of this documentation may be reproduced or transmitted in any form or by any means without
prior written consent of Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing, performance, or use
of this material.

The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Contents

Product overview ·························································································································································· 1

A-MSR900 panel views ···················································································································································· 1
A-MSR900-W panel views ··············································································································································· 2
A-MSR900-W(NA) panel views ······································································································································ 2
A-MSR920 panel views ···················································································································································· 3
A-MSR920-W panel views ··············································································································································· 4
A-MSR920-W(NA) panel views ······································································································································ 4

Preparing for installation ············································································································································· 6

Safety recommendations ·················································································································································· 6
Site requirements ······························································································································································· 6

EMI ············································································································································································· 7

Lightning protection ·················································································································································· 7
Installation tools ································································································································································· 7
Pre-installation checklist ···················································································································································· 8

Installing the router ····················································································································································· 10

Installation prerequisites ················································································································································ 10
Installation flowchart ······················································································································································ 10
Installing the router ························································································································································· 11

Installing the router on a workbench ··················································································································· 12

Installing the router on a wall ······························································································································ 12

Grounding the router ············································································································································ 13

Installing an antenna ············································································································································· 15

Connecting interface cables ································································································································· 16

Connecting the console cable and setting terminal parameters ······································································ 17

Setting console terminal parameters ··················································································································· 18

Connecting the power adapter ···························································································································· 21

Verifying the installation ······································································································································· 21

Powering on the router ········································································································································· 22

Configuring basic settings for the router ············································································································· 23

Troubleshooting ·························································································································································· 24

Power supply failure ······················································································································································ 24

Power LED is off ····················································································································································· 24
System configuration problems ····································································································································· 24

No terminal display ·············································································································································· 24

Garbled terminal display······································································································································ 25

No response from the serial port ························································································································· 25
Password loss ································································································································································· 25

User password loss ··············································································································································· 25

Super password loss ············································································································································· 26
Interface module, cable, and connection failure ········································································································ 26

Support and other resources ····································································································································· 27

Contacting HP ································································································································································ 27

Subscription service ·············································································································································· 27
Related information ························································································································································ 27

Documents ······························································································································································ 27

Websites ································································································································································ 27
Conventions ···································································································································································· 28

iii

Appendix A Technical specifications ······················································································································· 109H30

48HA-MSR900 specifications ·············································································································································· 110H30
49HAntenna specifications ·················································································································································· 111H31

50HAppendix B LEDs ························································································································································ 112H32

51HA-MSR900/A-MSR900-W/A-MSR900-W(NA)·········································································································· 113H32
52HA-MSR920/A-MSR920-W/A-MSR920-W(NA)·········································································································· 114H33

53HIndex ··········································································································································································· 115H34

iv

Product overview

#

yp

This chapter shows the chassis panels of the HP A-MSR900 Router Series models listed in Table 1. The
chassis panel views shown may differ slightly from the actual panels.

Table 1 The HP A-MSR900 Router Series includes the following models:

J

T

JF812A A-MSR900

JF814A A-MSR900-W

JG207A A-MSR900-W(NA)

JF813A A-MSR920

JF815A A-MSR920-W

JG208A A-MSR920-W(NA)

A-MSR900 panel views

Figure 1 A-MSR900 front panel

e

(1) USB port (2) Reset button

Figure 2 A-MSR900 rear panel

1 2 3 4 5

6

(1) Grounding screw (2) Console port (3) Ethernet WAN port ETH0
(4) Ethernet WAN port ETH1 (5) Ethernet LAN ports (ETH2 to

ETH5)

1

(6) Power adapter port

A-MSR900-W panel views

Figure 3 A-MSR900-W front panel

(1) USB port (2) Reset button

Figure 4 A-MSR900-W rear panel

(1) Grounding screw (2) Console port (3) Ethernet WAN port ETH0
(4) Ethernet WAN port ETH1 (5) Ethernet LAN ports (ETH2 to

ETH5)

(7) Power adapter port

A-MSR900-W(NA) panel views

Figure 5 A-MSR900-W(NA) front panel

(1) USB port (2) Reset button

(6) Antenna port

2

Figure 6 A-MSR900-W(NA) rear panel

(1) Grounding screw (2) Console port (3) Ethernet WAN port ETH0
(4) Ethernet WAN port ETH1 (5) Ethernet LAN ports (ETH2 to

ETH5)

(7) Power adapter port

A-MSR920 panel views

Figure 7 A-MSR920 front panel

(6) Antenna port

(1) USB port (2) Reset button

Figure 8 A-MSR920 rear panel

(1) Grounding screw (2) Console port (3) Ethernet WAN port ETH0
(4) Ethernet WAN port ETH1 (5) Ethernet LAN ports (ETH2 to

ETH5)

(7) Power adapter port

(6) Ethernet LAN ports (ETH6 to
ETH9)

3

A-MSR920-W panel views

Figure 9 A-MSR920-W front panel

(1) USB port (2) Reset button

Figure 10 A-MSR920-W rear panel

(1) Grounding screw (2) Antenna port (3) Console port
(4) Ethernet WAN port ETH0 (5) Ethernet WAN port ETH1 (6) Ethernet LAN ports (ETH2 to

(7) Ethernet LAN ports (ETH6 to
ETH9)

(8) Antenna port (9) Power adapter port

A-MSR920-W(NA) panel views

Figure 11 A-MSR920-W(NA) front panel

(1) USB port (2) Reset button

ETH5)

4

Figure 12 A-MSR920-W(NA) rear panel

1 2 3 4 5 6 7

8

(1) Grounding screw (2) Antenna port (3) Console port
(4) Ethernet WAN port ETH0 (5) Ethernet WAN port ETH1 (6) Ethernet LAN ports (ETH2 to

(7) Ethernet LAN ports (ETH6 to
ETH9)

(8) Antenna port (9) Power adapter port

ETH5)

5

Preparing for installation

W

p

y

p

Safety recommendations

ARNING!

Before installation and operation, read all of the safety instructions in the

Guide

supplied with your router.

General safety recommendations follow:

• Turn off all power and remove all power cables before opening the chassis.

• Unplug all power and external cables before moving the chassis.

• Before installation, locate the emergency power switch so that you can shut off power immediately if

necessary.

• Always wear an ESD-preventive wrist strap when installing the device.

• Do not stare into an open optical interface. The light can cause permanent eye damage.

• Use a good grounding system. This is essential for reliable operation.

• Confirm that the resistance between the chassis and the ground is less than 1 ohm.

Compliance and Safety

Site requirements

The router can only be used indoors.

This section provides information about temperature, humidity, cleanness, and air quality requirements, as
well as rack-mounting requirements and protection against damage from lightning and EMI.

Table 2 Temperature and humidity requirements

Tem

erature Relative humidit

0°C to 45°C (32°F to 113°F) 5% to 90%

Table 3 Dust concentration limit in the equipment room

Substance Concentration limit (

Dust particles

NOTE:

Dust particle diameter ≥ 5 μm

articles/m3)

≤ 3 x 104

(No visible dust on desk in three days)

6

Table 4 Harmful gas concentration limits

g

EMI

Gas Max. (m

SO2 0.2

H2S 0.006

NH

3

Cl

2

0.05

0.01

/m3)

To prevent overheating:

• Provide adequate clearance for air flow, including at least 10 cm [3.94 in] ventilation space around

the router's air intake and outlet vents.

• Make sure the site has an adequate cooling system.

EMI from any source adversely affects the router.

To prevent EMI:

• Use electromagnetic shielding when necessary.

• Take measures against interference from the power grid.

• Position the router as far as possible from any power source's grounding equipment or light-

prevention equipment.

• Position the router as far as possible from radio transmitters, radar, and all high-voltage or high-

frequency equipment.

Lightning protection

To protect the router from lightning:

• Make sure the grounding cable of the chassis is grounded properly.

• Make sure the grounding terminal of the AC power receptacle is grounded properly.

• Install a lightning arrester at the input end of the power supply.

• Install a lightning arrester at the input end of outdoor signal lines (for example, E1/T1 line) to which

the router’s interface modules are connected.

Installation tools

Accessories provided with the router

• Power cord

• Console cable

• Grounding cable

7

User-supplied tools and equipment

q

• Phillips screwdriver P1 – 100 mm, P2 – 150 mm and P3 – 250 mm

• Plain screwdriver P4 – 75 mm

• Screws with various specifications

• Meters and equipment such as HUB, terminal, and multimeter

• ESD-preventive gloves or wrist strap, ESD-preventive mat, anti-static bags

• Electric drill (for wall-mounting the router)

• Hammer

Pre-installation checklist

Table 5 Pre-installation checklist

Item Re

Installation
site

Ventilation

• There is a minimum clearance of 10 cm (3.9 in) around

• The installation site ventilation system is adequate.

Temperature 0°C to 45°C (32°F to 113°F)

Relative humidity 5% to 90% (noncondensing)

Cleanness Dust concentration ≤ 3 × 104 particles/m3

• The equipment and floor are properly grounded.

• The equipment room is dust-controlled.

• Humidity and temperature are maintained at proper

• Wear an ESD-preventive wrist strap when inspecting or

ESD prevention

• Place any removed memory module, CF card, or

• Touch only the edges, not any electronic components,

• Take measures to protect the power system from the

• Keep the protection ground of the router as far away

EMI prevention

• Keep the router far away from radio transmitters, radar,

• Use electromagnetic shielding when necessary.

uirements Yes No

the router chassis intake and exhaust vents for heat
dissipation.

levels.

handling a circuit board.

interface module face-up on an antistatic workbench or
in an antistatic bag.

when inspecting or handling a memory module, CF
card, or interface module.

power grid system.

from the grounding device or lightning protection
grounding device as possible.

and high-frequency or high-voltage devices.

8

Item Requirements Yes No

• The grounding cable of the chassis is grounded

properly.

• The grounding terminal of the AC power receptacle is

Lightning protection

grounded properly.

• A port lightning arrester is installed. (Optional)

• A power lightning arrester is installed. (Optional)

• A signal lightning arrester is installed at the input end

of an external signal cable. (Optional)

• Install a UPS.

Safety
precautions

Tools

Reference

Electricity safety

Workbench

• In case of emergency during operation, switch off the

external power switch.

• The workbench is stable.

• The workbench is grounded properly.

• The router is far away from any sources of heat or moisture.

• The emergency power switch in the equipment room is identified and

accessible.

• Installation accessories supplied with the router are ready.

• User-supplied tools are ready.

• Documents shipped with the router are available.

• Online documents are available.

9

W

Installing the router

ARNING!

To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.

This chapter provides instructions for installing the router on a workbench or mounting it in a 19-inch rack.

Installation prerequisites

• You have read "Preparing for installation" carefully.

• All requirements in "Preparing for installation" ar

Installation flowchart

To install the router, select one of the following installation methods, and follow the installation flowchart
shown in Figure 13.

• Inst

• Install the router to a wall

all the router on a workbench

e met.

10

Figure 13 A-MSR900 router installation flowchart

Start

Install the router to a

Check the workbench

workbench

Install the router to a

specified position?

Ground the router

Install antennas

Connect interface cables

Connect the router to a

console terminal

Connect the power supply

Install the router to a wall

Install wall-mounting screws

Installing the router

When installing the router:

• Reserve a space of 10 cm (3.9 in) around the router for heat dissipation.

• Do not place heavy objects on the router.

Verify the installation

Power on the router

Operating properly? Power off the router

No

Yes

End

Troubleshoot the router

11

W

Installing the router on a workbench

To install the router on a workbench, as shown in Figure 14:

1. Make sure the workbench is clean, stable, and properly grounded.

2. Place the router upside down on the workbench and attach the rubber feet to the four round holes

in the chassis bottom.

Figure 14 Installing the router on a workbench

Installing the router on a wall

CAUTION:

hen mounting the router on a wall, position the router so the network interfaces face down (toward

the floor), and the sides with ventilation openings are perpendicular to the ground, as shown in Figure

15.

To mount the router on a wall, as shown in 4:

1. Mark the locations of the two mounting holes on the wall, 180 mm (7.09 in) apart. The holes must

be level (on the same horizontal line.)

2. Drill two holes in the wall.

3. Following the marks, drill the two holes at least 22 mm (0.87 in) deep. Verify that the holes are

level.

4. Insert an anchor into each hole so it is flush with the wall surface.

5. Drive a screw into each anchor, keeping the screw heads protruding at least 1.5 mm (0.06 in)

from the wall.

6. Hang the router on the screws.

12

W

Figure 15 Wall-mounting the router

≥ 22 mm

1

4

180 mm

≥ 1.5 mm

32

5

Grounding the router

ARNING!

Connecting the router grounding cable correctly is crucial for protecting the router from lightning and
EMI.

The grounding resistance should be less than 5 ohms.

You can ground the router in one of the following ways, depending on the grounding conditions at the
installation site:

13

• Ground the router to a properly-grounded grounding strip.

• Ground the router to a grounding conductor buried in the earth.

Grounding the router with a grounding strip

To connect the grounding cable:

1. Remove the grounding screw from the rear panel of the router chassis.

2. Put the OT terminal of the supplied grounding cable on the grounding screw, as shown in Figure

16.

3. Use a screwdriver to fasten the grounding screw, with the grounding cable OT terminal attached,

to the grounding screw hole.

4. Attach the other end of the grounding cable to the grounding strip, as shown in Figure 17.

Figure 16 Connecting the grounding cable to the router

(1) Grounding screw (2) OT terminal
(3) Grounding hole (4) Grounding cable

Figure 17 Connecting the grounding cable to a grounding strip

(1) Hex nut (2) Grounding cable
(3) Naked metal part (4) Grounding post
(5) Grounding strip

14

Grounding the router to a buried grounding conductor

If the installation site has no grounding strips but offers the option of grounding to earth, hammer a 0.5 m
(1.64 ft) or longer angle iron or steel tube into the earth to serve as a grounding conductor, as shown
in Figure 18.

Figure 18 Grounding to

(1) Earth (2) Joint (3) Angle iron

a conductor buried in the earth

Installing an antenna

CAUTION:

Do not touch the antenna top, especially after the antenna is connected with the grounding contact.
Otherwise ESD may damage the router.

To ensure signal quality, use antennae supplied with the router.

To install an antenna:

1. Adjust the angle of the antenna to 180º.

2. Attach the antenna to the router, as shown in Figure 19. Avoid over-tightening.

The antenna must be vertical to the ground or ceiling to achieve the optimal coverage.

Figure 19 Installing an antenna

15

Connecting interface cables

Before powering on the router, connect the router's interface cables.

Connecting an Ethernet cable

The router includes WAN and LAN Ethernet ports.

For a 10/100 Mbps copper Ethernet port that supports MDI/MDIX autosensing, you can use either a
straight-through cable or a crossover cable to connect the port to a hub or LAN switch.

To connect an Ethernet cable:

1. Connect one end of the cable to an Ethernet port on the router, as shown in Figure 20 and Figure

21.

2. Connect the other end of the cable to the peer device.

Figure 20 Connecting an Ethernet cable to a WAN port

Figure 21 Connecting an Ethernet cable to a LAN port

16

W

Interface numbering

The router's fixed Ethernet ports are numbered as follows:

• The two fixed WAN ports are numbered Ethernet 0/0 and Ethernet 0/1.

• The four fixed Ethernet LAN ports are numbered Ethernet 0/1, Ethernet 0/2, Ethernet 0/3, and

Ethernet 0/4.

This follows the router's numbering convention interface-type X/Y, where:

• interface-type is the type of interface, such as serial, asynchronous, or Ethernet.

• X is the number of the slot where the interface module is installed. All ports on an interface module

have the same slot number.

• Y is the sequence number of an interface on an interface module. As you face the interface module,

the module's interfaces are numbered from left to right in ascending order, starting at 0.

Connecting the console cable and setting terminal parameters

Connecting the console cable

CAUTION:

hen using a console cable to connect a PC to the router, first connect the DB-9 end of the console
cable to the PC serial port, and then connect the RJ-45 connector of the console cable to the router
console port.

To connect the console cable, as shown in Figure 22:

1. Select a console terminal, which can be an ASCII terminal with an RS232 serial port or a PC. (A

PC is more commonly used.)

2. Connect the DB-9 connector (female) of the console cable to the RS-232 serial port of the console

terminal and the RJ-45 connector to the console port of the router.

Figure 22 Connect the console cable

(1) Console cable (2) Console port (CONSOLE)

17

Setting console terminal parameters

To set console terminal parameters:

1. Select Start > All Programs > Accessories > Communications > HyperTerminal.

2. In the Connection Description dialog box (Figure 23), enter the name of the new connection in the

Name field and then click OK.

Figure 23 The Connection Description interface of HyperTerminal

3. In the Connect To dialog box (Figure 24) select the serial port to be used from the Connect using list,

and then click OK.

Figure 24 Selecting a port for the HyperTerminal connection

18

NOTE:

4. In the Properties dialog box (Figure 25), set Bits per second to 9600, Data bits to 8, Parity to None,

Stop bits to 1, and Flow control to None, and click OK.

To restore the default settings, click Restore Defaults.

Figure 25 Setting serial port parameters

5. In the HyperTerminal window (Figure 26), Select File > Properties.

19

Figure 26 HyperTerminal window

6. In the Test Properties dialog box (Figure 27), click the Settings tab, set the emulation to VT100 or

Auto Detect, and click OK.

Figure 27 Set the terminal emulation parameters

20

Connecting the power adapter

The router's power adapter converts AC power to DC power, as follows:

• AC rated voltage range: 100 VAC to 240 VAC, 50 Hz to 60 Hz

• DC Rated voltage: 12 VDC

To connect the power adapter, as shown in Figure 28:

1. Make sure the router is properly grounded. For more information, see Grounding the router.

2. Using the adapter's AC power cord, connect the power adapter to an AC power source.

3. Connect the DC power cord connector on the power adapter to the DC power receptacle on the

router's rear panel.

Figure 28 Connect the power adapter

2

1

3

(1) AC power cord (2) Power adapter
(3) DC power receptacle

Verifying the installation

CAUTION:

It post-installation check is important to ensure proper operation of the router.

Before powering on the router, ensure that:

• There is enough space around the router for heat dissipation.

• The router is mounted securely on the wall or on a sturdy workbench.

• Antennae, USB devices, and interface modules are installed correctly.

• The router and power module are grounded properly.

• The power supply meets requirements.

• The router is connected correctly to the console terminal and other devices; parameters are

configured correctly on the console terminal.

Before starting up the router, set up the console terminal as described in "Connecting the console cable

and set

router.

ting terminal parameters." Then, power on the router and perform initial configuration for the

21

W

Powering on the router

ARNING!

Before powering on the router, locate the power source switch so that you can cut off power promptly
in case of an emergency.

• Switch on the power source

• Turn on the power switch on the router

Startup process

After power-on, the router initializes its memory, and then runs the extended BootWare. The console
terminal screen displays the following:

System is starting...

Do you want to check SDRAM? [Y/N]

Booting Normal Extend BootWare........

The Extend BootWare is self-decompressing.....................

Done!

****************************************************************************

* *

* HP A-MSR900 BootWare, Version 2.24 *

* *

****************************************************************************

Copyright (c) 2010-2011 Hewlett-Packard Development Company, L.P.

Compiled Date : Feb 16 2011

CPU Type : MPC8323E

CPU L1 Cache : 16KB

CPU Clock Speed : 266MHz

Memory Type : DDR SDRAM

Memory Size : 256MB

Memory Speed : 132MHz

BootWare Size : 1024KB

CPLD Version : 1.0

PCB Version : 3.0

BootWare Validating...

Press Ctrl+B to enter extended boot menu...

Starting to get the main application file--flash0:/mainmsr201x.bin!.............

............................................................................

............................................................................

....

The main application file is self-decompressing.............................

.......

Done!

22

p

System application is starting...

User interface con0 is available.

Press ENTER to get started.

Press Enter and the system displays the following prompt:

<HP>

This prompt indicates that the router has entered user view and is ready to configure.

Power-on check

After powering on the router, check the following items:

• The LEDs on the front panel are normal, as described in Table 6.

he following table describes normal LED status after the router is powered on.

T

Table 6 Normal LED status after the router is powered on

LED Status Descri

PWR Steady green

SYS Flashing green slowly The system is working properly.

• The console terminal displays information correctly. You can see the startup window on the local

console terminal. For more information, see “Startup process.”

• After completing the POST, the system prompts you to press Enter. When the command line prompt

appears, the router is ready to configure.

Configuring basic settings for the router

After the router is powered on for the first time, configure basic settings for the router. For more
information, see HP A-MSR Router Series Fundamentals Configuration Guide and HP A-MSR Router Series
Fundamentals Command Reference.

tion

The power supply is working
properly.

23

Troubleshooting

This appendix provides information for troubleshooting the router.

NOTE:

The barcode on the router chassis contains product information that must be provided to HP Support before

•

returning a faulty router for service.

• The HP tamper-proof label attached to a mounting screw on the router chassis must be kept intact. Before

opening the chassis cover, contact HP Support for authorization; if you do not, you take full responsibility for all
operation and maintenance failures.

Power supply failure

Power LED is off

If the router cannot be powered on and the power LED on the front panel is off, it indicates that the power
supply is faulty.

To troubleshoot the power supply:

1. Power off the router.

2. Verify that the router's power cords are connected firmly.

3. Verify that the power source is operating properly.

4. Determine if the power cord is damaged.

If the problem persists, contact HP Support.

System configuration problems

If the configuration environment setup is correct, the console terminal displays boot information when the
router is powered on. If the setup is incorrect, the console terminal displays nothing or garbled text.

No terminal display

If the console terminal displays nothing when the router is powered on, follow these troubleshooting steps:

1. Check the following items:

{ The power supply system is working properly.

{ The console cable is connected properly.

{ The console cable is connected to the serial port that is configured for the console terminal.

{ The console terminal properties are set to the following: Bits per second: 9600, Data bits: 8,

Parity: None, Stop bits: 1, Flow control: None, and Terminal Emulation: VT100.

{ The console cable is working properly.

24

Garbled terminal display

If terminal display is garbled, make sure that the Data bits field for the console terminal is set to 8. If the
Data bits field is set to 5 or 6, the console terminal will display garbled characters.

No response from the serial port

If the serial port does not respond, verify that the serial cable is in good condition and the serial port
settings are correct.

Password loss

User password loss

If you lose your password, you cannot enter the system. In this case, you can boot the system by ignoring
the system configuration.

To solve the user password loss:

1. Enter the main BootWare menu, and select 6 to boot the system by ignoring the system

configuration.

The system prompts the following:

Flag Set Success.

The output shows that the setting succeeded.

2. When the main BootWare menu appears again, and select 0 to reboot the system.

System is rebooting now.

System start booting...

Booting Normal Extend BootWare....

3. Set a new password in system view after the system reboots. The console port uses password

authentication, and the password is set to 123456 and stored in plain text.

<HP> system-view

[HP] user-interface console 0

[HP-ui-console0] authentication-mode password

[HP-ui-console0] set authentication password simple 123456

When you set the password by using the set authentication password { cipher | simple } password
command, note the following:

{ If you specify the cipher keyword, the password is stored in cipher text. You cannot view the

password by using the display current-configuration command.

{ If you specify the simple keyword, the password is stored in plain text. You can use the display

current-configuration command to view the password in the current configuration.

4. After modifying the user password, save it by executing the save command. HP recommends

saving the modifications as the default configuration file.

[HP] save

After reboot, the system uses the initial default configuration, but keeps the original configuration
file in storage. You can restore the original configuration by using the display saved-configuration
command to display the configuration, and then copying and executing the configuration.

25

Super password loss

The super password provides access to four super levels, enabling you to perform higher-level operations.

To recover from super password loss:

1. On the main BootWare menu, select 8.

This setting (Clear Super Password) is valid only for the first reboot of the router. The super
password is restored after the second reboot.

========================<EXTEND-BOOTWARE MENU>========================

|<1> Boot System |

|<2> Enter Serial SubMenu |

|<3> Enter Ethernet SubMenu |

|<4> File Control |

|<5> Modify BootWare Password |

|<6> Skip Current System Configuration |

|<7> BootWare Operation Menu |

|<8> Clear Super Password |

|<9> Storage Device Operation |

|<0> Reboot |

======================================================================

Enter your choice(0-9):8

The following output indicates that you have successfully cleared the super password.

Clear Application Password Success!

2. Exit the menu and reboot the router.

The super password is cleared; you can enter system view.

Interface module, cable, and connection failure

When the LEDs on an interface module panel indicate abnormal operation:

1. Verify that the router supports the interface module.

2. Ensure that the interface module is installed in the correct slot and is configured correctly.

3. Verify that the interface cable is connected correctly.

26

Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/wwalerts

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Related information

Documents

To find related documents, browse to the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

• For related documentation, navigate to the Networking section, and select a networking category.

• For a complete list of acronyms and their definitions, see HP A-Series Acronyms.

Websites

• HP.com http://www.hp.com

• HP Networking http://www.hp.com/go/networking

• HP manuals http://www.hp.com/support/manuals

• HP download drivers and software http://www.hp.com/support/downloads

• HP software depot http://www.software.hp.com

27

Conventions

This section describes the conventions used in this documentation set.

Command conventions

Convention Description

Boldface Bold text represents commands and keywords that you enter literally as shown.

Italic Italic text represents arguments that you replace with actual values.

[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.

{ x | y | ... }

[ x | y | ... ]

{ x | y | ... } *

[ x | y | ... ] *

&<1-n>

# A line that starts with a pound (#) sign is comments.

GUI conventions

Convention Description

Boldface

>

Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.

Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.

Asterisk-marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select at least one.

Asterisk-marked square brackets enclose optional syntax choices separated by vertical
bars, from which you select one choice, multiple choices, or none.

The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.

Window names, button names, field names, and menu items are in bold text. For
example, the New User window appears; click OK.

Multi-level menus are separated by angle brackets. For example, File > Create >

Folder.

Symbols

Convention Description

WARNING

CAUTION

IMPORTANT

NOTE

TIP

An alert that calls attention to important information that if not understood or followed
can result in personal injury.

An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.

An alert that calls attention to essential information.

An alert that contains additional or supplementary information.

An alert that provides helpful information.

28

Network topology icons

Port numbering in examples

The port numbers in this document are for illustration only and might be unavailable on your device.

Represents a generic network device, such as a router, switch, or firewall.

Represents a routing-capable device, such as a router or Layer 3 switch.

Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.

29

Appendix A Technical specifications

This appendix lists the router's technical specifications.

A-MSR900 specifications

Table 7 A-MSR900 specifications

Item 900 900-W 900-W(NA) 920 920-W 920-W(NA)

1

NOTE:

Console port

• On a device whose PCB version is earlier than 3.0, the console port cannot function as

an AUX port.

• On a device whose PCB version is 3.0 or later, the console port can function as an AUX

port.

USB port 1

FE WAN port 2

FE LAN port 4 8

Built-in WLAN
module

Memory

Flash 256 MB

Dimensions (H
× W × D)
(excluding
rubber feet
and mounting
brackets)

Weight

AC power
adapter

Max AC
power

Operating
temperature

N/A

256 MB DDR II SDRAM

802.11
b/g

802.11b/g
(NA)

N/A 802.11b/g

44.2 × 230 × 160 mm (1.74 × 9.06 × 6.30 in)

1.8 kg (3.97 lb)

Rated input voltage: 100 VAC to 240 VAC; 50 Hz or 60 Hz

15 W

0°C to 45°C (32°F to 113°F)

802.11b/g
(NA)

Relative
humidity (non­condensing)

5% to 90%

30

A

p

NOTE:

-MSR900-W(NA) and A-MSR920-W(NA) are North American models.

Antenna specifications

Table 8 Antenna specification

Item S

Frequency range 2400 MHz to 2500 MHz

Voltage Standing Wave Ratio
(VSWR)

Input impedance 50 ohms

Gain 2±1 dBi

Max power consumption 25 W

Input interface Reverse-polarity SMA-J

Length 134 mm (5.28 in)

Color Black

Weight 25 g (0.88 oz)

Operating temperature –40°C to +60°C (–40°F to +140°F)

ecification

≤2.0

31

Appendix B LEDs

A-MSR900/A-MSR900-W/A-MSR900-W(NA)

Table 9 A-MSR900/A-MSR900-W/A-MSR900-W(NA) LED description

LED Location Status Description

PWR Front panel

SYS Front panel

WLAN Front panel

USB Front panel

0–5 Front panel

Steady green The power supply is connected.

Off The power supply is not connected.

Fast flashing
green

Slow flashing
green

Fast flashing
yellow

Off The system has failed to operate properly.

Slow flashing
green

Fast flashing
green

Off The system has failed to operate properly.

Off The USB0 port is operating as a USB host.

Steady green The USB0 port is operating as a USB device.

Steady green An ETH link is present.

Flashing green

The system is starting up.

The system is operating properly.

A system problem has occurred.

The system is operating properly.

The system is processing a large amount of traffic.

Data is being transmitted or received on the ETH
interface.

Off No ETH link is present.

32

A-MSR920/A-MSR920-W/A-MSR920-W(NA)

Table 10 A-MSR920/A-MSR920-W/A-MSR920-W(NA) LED description

LED Location Status Description

PWR Front panel

SYS Front panel

WLAN Front panel

USB Front panel

0–9 Front panel

Steady green The power supply is connected.

Off The power supply is not connected.

Fast flashing
green

Slow flashing
green

Fast flashing
yellow

Off The system has failed to operate properly.

Slow flashing
green

Fast flashing
green

Off The system has failed to operate properly.

Off The USB0 port is operating as a USB host.

Steady green The USB0 port is operating as a USB device.

Steady green An ETH link is present.

Flashing green

The system is starting up.

The system is operating properly.

A system problem has occurred.

The system is operating properly.

The system is processing a large amount of traffic.

Data is being transmitted or received on the ETH
interface.

Off No ETH link is present.

33

Index

AC power adapter, 21

adapter

AC power, 21

DC power, 21

A-MSR900

chassis panel views, 1

technical specifications, 30

A-MSR900-W

chassis panel views, 2

technical specifications, 30

A-MSR900-W(NA)

chassis panel views, 2

technical specifications, 30

A-MSR920

chassis panel views, 3

technical specifications, 30

chassis

A-MSR900 panel views, 1

A-MSR900-W panel views, 2

A-MSR900-W(NA) panel views, 2

A-MSR920 panel views, 3

A-MSR920-W panel views, 4

A-MSR920-W(NA) panel views, 4

configuring

basic settings for router, 23

troubleshooting system problems, 24

connecting

console cable, 17

Ethernet cable, 16

power adapter, 21

troubleshooting connection failure, 26

console

A-MSR920-W

chassis panel views, 4

technical specifications, 30

A-MSR920-W(NA)

chassis panel views, 4

technical specifications, 30

antenna

installation, 15

technical specifications, 31

cable

connecting console cable, 17

connecting Ethernet cable, 16

installing interface cable, 16

troubleshooting failure, 26

troubleshooting no response from serial port, 25

connecting cable, 17

power-on check, 23

setting terminal parameters, 18

troubleshooting garbled terminal display, 25

troubleshooting no terminal display, 24

contacting HP, 27

DC power adapter, 21

documentation

conventions used, 28

website, 27

dust, 6

electrical

connecting Ethernet cable, 16

connecting power adapter, 21

EMI prevention, 7

34

grounding router with buried grounding conductor,

15

grounding router with grounding strip, 14

grounding the router, 13

installing antenna, 15

lightning protection, 7

power supply failure, 24

powering on the router, 22

EMI (site requirements), 7

Ethernet

connecting cable, 16

interface numbering, 17

failure (power supply), 24

garbled terminal display (troubleshooting), 25

grounding

buried grounding conductor, 15

grounding strip, 14

router, 13

hardware

grounding router with buried grounding conductor,

15

grounding router with grounding strip, 14

grounding the router, 13

router installation, 10, 11

router wall installation, 12

router workbench installation, 12

HP

customer support and resources, 27

document conventions, 28

documents and manuals, 27

icons used, 28

subscription service, 27

support contact information, 27

symbols used, 28

websites, 27

icons, 28

installing

antenna, 15

interface cable, 16

pre-installation checklist, 8

router, 10, 11

router on wall, 12

router on workbench, 12

safety recommendations, 6

tools required, 7

troubleshooting router installation, 24

verifying installation, 21

interface

cable installation, 16

numbering, 17

troubleshooting module failure, 26

LED

A-MSR900 technical specifications, 32

A-MSR900-W technical specifications, 32

A-MSR900-W(NA) technical specifications, 32

A-MSR920 technical specifications, 33

A-MSR920-W technical specifications, 33

A-MSR920-W(NA) technical specifications, 33

power-on check, 23

technical specifications, 32

troubleshooting power LED off, 24

lightning protection (site requirements), 7

manuals, 27

network management

router installation, 10, 11

troubleshooting router installation, 24

no response from serial port (troubleshooting), 25

no terminal display (troubleshooting), 24

numbering (interface), 17

parameter (console terminal), 18

password loss

35

troubleshooting, 25

troubleshooting no terminal display, 24

troubleshooting super, 26

troubleshooting user, 25

port (troubleshooting no response), 25

power LED off (troubleshooting), 24

power supply

connecting Ethernet cable, 16

connecting power adapter, 21

troubleshooting failure, 24

troubleshooting power LED off, 24

powering on (router), 22

power-on check, 23

pre-installation checklist, 8

procedure

configuring basic settings for router, 23

connecting console cable, 17

connecting Ethernet cable, 16

troubleshooting password loss, 25

troubleshooting power supply failure, 24

troubleshooting super password loss, 26

troubleshooting user password loss, 25

safety

EMI prevention, 7

installation recommendations, 6

lightning protection, 7

setting console terminal parameters, 18

site requirements

altitude, 6

dust, 6

EMI, 7

gases, 6

humidity, 6

lightning protection, 7

connecting power adapter, 21

grounding router with buried grounding conductor,

15

grounding router with grounding strip, 14

grounding the router, 13

installing antenna, 15

installing interface cable, 16

installing router on wall, 12

installing router on workbench, 12

installing the router, 10, 11

powering on the router, 22

setting console terminal parameters, 18

startup process, 22

troubleshooting cable failure, 26

troubleshooting connection failure, 26

troubleshooting garbled terminal display, 25

troubleshooting interface module failure, 26

troubleshooting no response from serial port, 25

temperature, 6

startup process, 22

subscription service, 27

super password loss, 26

support and other resources, 27

symbols, 28

technical specifications

A-MSR900, 30

A-MSR900 LED, 32

A-MSR900-W, 30

A-MSR900-W LED, 32

A-MSR900-W(NA), 30

A-MSR900-W(NA) LED, 32

A-MSR920, 30

A-MSR920 LED, 33

A-MSR920-W, 30

A-MSR920-W LED, 33

A-MSR920-W(NA), 30

36

A-MSR920-W(NA) LED, 33

no response from serial port, 25

antenna, 31

LED, 32

terminal

setting console parameters, 18

system configuration problems, 24

troubleshooting garbled display, 25

troubleshooting no display, 24

tools (installation), 7

troubleshooting

cable failure, 26

connection failure, 26

garbled terminal display, 25

interface module failure, 26

no terminal display, 24

password loss, 25

power LED off, 24

power supply failure, 24

router installation, 24

super password loss, 26

system configuration problems, 24

user password loss, 25

verifying installation, 21

wall (router installation), 12

websites, 27

workbench (router installation), 12

37