HP (Hewlett-Packard) AA-RS29F-TE User Manual

Instructions

hp StorageWorks Enterprise

Virtual Array Updating

Product Software

VCS Product Version: 3.020 Command View EVA Version:3.2

Sixth Edition

(July 2004)

Part Number:AA-RS29F-TE

This document contains the necessary procedures to update the product software for the HP StorageWorks Enterprise Virtual Array. This document outlines the proper upgrade process and includes detailed installation instructions for Enterprise Virtual Array product software, such as HP OpenView Storage Management Appliance software, HP StorageWorks Command View EVA, and HP StorageWorks Virtual Controller Software. For the latest version of these Instructions and other Enterprise Virtual Array documentation, access the HP storage website at

http://h18006.www1.hp.com/products/storageworks/enterprise/documentation.html

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in c

This documen or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice.

Compaq Computer Corporation is a wholly-owned subsidiary of Hewlett-Packard Company.

Microsoft®, MS-DOS®, MS Windows®, Windows®, Windows NT®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Java™ and Solaris™ are trademarks of Sun Microsystems, Inc.

Red Hat® and Red Hat® Enterprise Linux are registered trademarks of Red Hat, Inc.

Linux® is a registered trademark of Linus Torvalds.

Symantec Norton AntiVirus™ is a trademark of Symantec Corporation.

McAfee® and NetShield® are registered trademarks of Network Associates, Inc. VirusScan™ is a trademark of Network Associates, Inc.

Trend Micro™ and ServerProtect™ are trademarks of Trend Micro, Inc.

eTrust™ and InoculateIT™ are trademarks of Computer Associates International, Inc.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of an warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Printed in the U.S.A.

onnection with the furnishing, performance, or use of this material.

t contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced,

y kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions Sixth Edition

(July 2004) Part Number:A

A-RS29F-TE

About this G

Conventions ...................................10

Rack stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Intendedaudience .................................16

Prerequisites ...................................1

2. Software Compatibility Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.UpgradingtheEnterpriseVirtualArraytov3.020......................29

Step 1: Checking th

Step2:Redeeminglicensekeys............................40

Step3:UpgradingtheStorageManagementAppliance ..................40

Step 4: Upgrading hos

Step5:ClearingthepasswordsontheHSVcontrollers ..................48

Step 6: Upgrading Com

Step7:Loadingtheadd-onlicenses..........................70

Step8:UpgradingtheVCS/StorageSystemSoftwaretov3.020...............73

Step 9: Adding password

Step 10: Installing SMI-S EVA (optional) . . . . . . . . . . . . . . . . . . . . . . . . 84

uide.................................... 9

Documentconventions.............................10

Text symbols

Equipmentsymbols ..............................11

HPtechnicalsupport..............................13

HPstoragewebsite ..............................13

HP authorized r

Requiredkits.................................18

RecommendedbrowsersandJava™RuntimeEnvironments ..............20

Required license

SMI-SEVAprerequisites............................21

Antivirussoftware...............................21

Reference docume

Changing the defaul

Upgrading the Storage Management Appliance Software from v2.0 to v2.1 . . . . . . . . 41

VerifyingtheStorageManagementApplianceSoftwareversion.............45

DisablingpasswordaccessinCommandViewEVA .................48

UpgradingtoCommandViewEVAv3.2......................51

Installing Command View EVA from the CD-ROM drive on the Storage Management

Appliance................................57

Installing Command View EVA from an FTP server . . . . . . . . . . . . . . . 62

Installing Command View EVA from a local disk on the Storage Management Appliance 64

Verifying the Command

EnablingpasswordaccessinCommandViewEVA..................82

.................................10

eseller .............................13

s ...............................20

ntation............................22

ehealthoftheEnterpriseVirtualArray.................31

tmaximumlogsize ......................40

tservers............................47

mandViewEVA ........................51

ViewEVAversion.....................67

stotheHSVcontrollers(optional) ................82

Uninstalling SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Installing SMI-S EVA on the Storage Management Appliance . . . . . . . . . . . . . 85

Installing from a CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing from a local disk on the Storage Management Appliance . . . . . . . . . 87

VerifyingSMI-SEVAinstallation.........................89

ConfiguringSMI-SEVA ............................89

Postinstallationsteps ...........................89

EVAprovider.properties ..........................91

Cim.propertiesfile ............................91

UserAccountsManager.bat .........................92

ConfiguringEventandHostNotifications ...................93

SSLsupport .................................94

Portoccupation..............................95

EnablingSSL ..............................95

Viewingcertificatesusingthekeytoolcommand.................96

Viewingallcertificatesusingthekeytoolcommand ...............96

Step11:UpgradingBusinessCopyEVA(ifinstalled)...................97

Step12:UpgradingContinuousAccessEVA(ifinstalled) .................98

Step13:MigratingNetworkViewtoStorageAreaManager ................98

Step 14: Installing Storage Node Manager (optional) . . . . . . . . . . . . . . . . . . . 98

Step15:DisablingSNMPnotificationtothePRShost...................99

4.DowngradingtheEnterpriseVirtualArray........................ 101

DowngradingtheEnterpriseVirtualArraytov3.01x .................. 101

DowngradingtheEnterpriseVirtualArraytov2.00xorv3.00x .............. 103

A.SoftwareUpgradeFlowchart............................. 105

B.SoftwareVersionWorksheet............................. 115

C.TroubleshootingSMI-SEVA............................. 117

StartingandstoppingSMI-SEVA.......................... 117

TroubleshootingSMI-SEVA............................ 118

D.StorageNetworkingIndustryAssociationPublicLicense ................. 119

Glossary...................................... 127

Index ....................................... 133

List of Figures

3.1. Command View EVA—Hardware folder in the Navigation pane . . . . . . . . . . . . . . . 32

3.2.CommandViewEVA—HardwareFolderPropertiespage..................32

3.3. Command View EVA—Disk Enclosure Properties page—checking operational states . . . . . . . 33

3.4. Command View EVA—Disk Enclosure Properties page—checking the firmware version . . . . . 34

3.5.CommandViewEVA—ViewEventspage........................35

3.6. Command View EVA—Controller Events (Initialized system) page . . . . . . . . . . . . . . 35

3.7.CommandViewEVA—DiskGroupPropertiespage....................36

3.8. Command View EVA—Disk Group Properties page—checking free capacity . . . . . . . . . . 37

3.9.CommandViewEVA—VdiskFolderPropertiespage ...................38

3.10.CommandViewEVA—VdiskFamilyPropertiespage...................38

3.11.CommandViewEVA—VdiskActiveMemberPropertiespage ...............39

3.12. Storage Management Appliance software—Settings page . . . . . . . . . . . . . . . . . 42

3.13. Storage Management Appliance software—Maintenance page . . . . . . . . . . . . . . . 42

3.14. Storage Management Appliance software—Installation Wizard . . . . . . . . . . . . . . . 43

3.15. Storage Management Appliance software—Installation Wizard—installation types . . . . . . . 44

3.16.StorageManagementApplianceOnlineHelp ......................46

3.17. Command View EVA—Management Agent Options page . . . . . . . . . . . . . . . . . 49

3.18.CommandViewEVA—StorageSystemPasswordAccesspage ...............49

3.19. Command View EVA—Disable Password AccesstoStorageSystempage...........50

3.20.CommandViewEVA—Disablepasswordaccessmessagebox ...............50

3.21.StorageManagementAppliancesoftware—Homepage ..................52

3.22. Storage Management Appliance software—Settings page . . . . . . . . . . . . . . . . . 53

3.23. Storage Management Appliance software—Manage Tools page . . . . . . . . . . . . . . . 54

3.24. Storage Management Appliance software—Stop Applications wizard . . . . . . . . . . . . 55

3.25. Storage Management Appliance software—Stop Applications wizard—successful message . . . . 56

3.26. Storage Management Appliance software—Maintenance page . . . . . . . . . . . . . . . 57

3.27. Storage Management Appliance software—Installation Wizard . . . . . . . . . . . . . . . 58

3.28. Storage Management Appliance software—Installation Wizard—installation types . . . . . . . 59

3.29. Storage Management Appliance software—Installation Wizard—installation in progress message . 60

3.30. Storage Management Appliance software—Installation Wizard—installation complete . . . . . . 61

3.31.StorageManagementAppliancesoftware—Devicespage .................62

3.32. Storage Management Appliance software—Installation Wizard—FTP server installation . . . . . 63

3.33.StorageManagementAppliancesoftware—Devicespage .................64

3.34. Storage Management Appliance software—Installation Wizard—local disk installation . . . . . 65

3.35. Storage Management Appliance software—Installation Wizard—select file . . . . . . . . . . 66

3.36.StorageManagementAppliancesoftware—Devicespage .................67

3.37.CommandViewEVA—HSVStorageNetworkPropertiespage...............68

3.38.CommandViewEVAOnlineHelp ..........................68

3.39.CommandViewEVAHelp—Aboutpage........................69

3.40. Command View EVA—Management Agent Options page . . . . . . . . . . . . . . . . . 70

3.41.CommandViewEVA—LicensingOptionspage ....................71

3.42.CommandViewEVA—Addalicensepage.......................71

3.43. Command View EVA—Initialized Storage System Properties page . . . . . . . . . . . . . 75

3.44.CommandViewEVA—firstcodeloadconfirmationmessage................76

3.45.CommandViewEVA—CodeLoadStorageSystem-Page1.................77

3.46.CommandViewEVA—CodeLoadStorageSystem-Page2.................78

3.47.CommandViewEVA—fileconfirmationmessage ....................78

3.48.CommandViewEVA—upgradeconfirmationmessage ..................79

3.49.CommandViewEVA—commandinprogressmessage ..................79

3.50.CommandViewEVA—CodeLoadStorageSystem-Page3.................80

3.51.CommandViewEVA—EMUfirmwareupdatemessage..................81

3.52. Command View EVA—Initialized Storage System Properties page . . . . . . . . . . . . . 81

3.53. Command View EVA—Enable Password Access to a Storage System page . . . . . . . . . . 83

List of Tabl es

1. Document

1.1.RelatedDocumentation ...............................17

1.2.RecommendedBrowsersandJREs...........................20

1.3. Referen

2.1. Element Manager Software and Storage System Software Compatibility . . . . . . . . . . . . 26

2.2. Enterprise Virtual Array Type and VCS Compatibility . . . . . . . . . . . . . . . . . . . 27

2.3. Element M

2.4. Element Manager Software and Add-on Licenses Compatibility . . . . . . . . . . . . . . . 28

3.1.StorageManagementApplianceSoftwareUpgradePaths..................40

3.2. Time Estim

3.3.CommandViewEVAUpgradePaths..........................51

3.4.VCS/StorageSystemSoftwareUpgradePaths ......................73

3.5. Configurat

3.6.Evaprovider.properties................................91

3.7.Cim.propertiesFile.................................92

B.1. Software Ver

C.1.TroubleshootingTipsforSMI-SEVA ........................ 118

Conventions ................................10

ceDocuments................................22

anager Software and Storage Management Appliance Software Compatibility . . . . . 27

atesforHostServerUpgrades........................47

ionFiles.................................90

sionWorksheet ............................ 115

About this

This guide provides information to help you:

• Upgrade the Storage Management Appliance software, Command View EVA, and Virtual Controller Software.

• Downgrade the Virtual Controller Software.

This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware.

“About this Guide” topics include:

• Conventions

• Rack stability

• Getting help

Guide

hp StorageWorks Enterprise Virtual Array Updating Product

Software Instructions

Conventions

Conventions consist of the following:

• Document conventions

• Text symbols

• Equipment symbols

Document conventions

The document conventions included in Table 1 apply in most cases.

Table 1. Document Conventions

About this Guide

Element

Cross-refer

Key and field names, menu items, butto titles

File names, application names, and text emphasis

User input, command and directory n system responses (output and messages)

Variables

Website addresses

Text symbo

ence link s

ns, and dialog box

ames, and

The follow meanings:

Convention

Blue text: Figure 1

Bold

Italics

Monospace f COMMAND NAMES are uppercase monospace font unless they are case sensit

<monospace, italic font>

Blue sans serif font text:

http://www.hp.com

ont

ive

ing symbols may be found in the text of this guide. They have the following

Note

Text set

Warning

Text set off in this manner indicates that failure to follow directions in the warning could result in

Caution

Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data.

off in this manner presents commentary , sidelights, or interesting points of information.

bodily harm or death.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

About this Guide

Equipment symbols

The following equipment symbols may be found on hardware to which this guide pertains. They have the following meanings:

These symbols m

ark an enclosed surface or area of the equipment and indicate the presence of

electrical shock hazards. The enclosed area contains no operator serviceable parts

WARNING: To reduce the risk of personal injury from electrical shock hazards, do not open this enclosure.

These symbols indicate that the marked RJ-45 receptacle is a network interface connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

These symbols i

ndicate that the marked surface or area of equipment has a hot surface or hot

component. Contact with this surface could result in injury.

WARNING: To reduce the risk of personal injury from a hot component, allow the surface to cool before touching.

These symbols mark power supplies and systems and indicate the presence of multiple sources of power.

WARNING: To reduce the risk of personal injury from electrical shock, remove all power cords to compl

etely disconnect power from the power supplies and systems.

These symbols indicate that the component exceeds the recommended weight for one individual to

WARNING: To re

handle safely.

duce the risk of personal injury or damage to the equipment, observe local

occupational health and safety requirements and guidelines for manually handling material.

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

Rack stability

Rack stability protects personnel and equipment.

About this Guide

Warning

To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• In single rack installations, the stabilizing feet are attached to the rack.

• In multiple rack installations, the racks are coupled.

• Only one rack component is extended at any time. A rack may become unstable if more than one rac

k component is extended for any reason.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

About this Guide

Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our website: http://h18006.www1.hp.com/products/storageworks/enterprise/

documentation

.html

HP technical su

pport

Telephone numb

http://www.hp.com/support/. From this website, select the country of origin.

Note

For continuou

Be sure to have the following information available before calling:

• Technical support registration number (if applicable)

• Product serial numbers

• Product model names and numbers

• Applicable error messages

• Operating system type and revision level

• Detailed, specific questions

HP storage website

ers for worldwide technical support are listed on the following HP website:

s quality improvement, calls may be recorded or monitored.

The HP website has the latest information on this product, as well as the latest drivers. Access storage at:

http://www.hp.com/country/us/eng/prodserv/storage.html. From this website,

select the appropriate product or solution.

HP authorized reseller

For the name of your nearest HP authorized reseller:

• In the United States, call 1-800-345-1518

• In Canada, call 1-800-263-5868

• Elsewhere, see the HP website for locations and telephone numbers: http://www.hp.com

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

Chapter 1.

This chapter provides information about the intended audience, required kits, and reference document the required materials, before you begin the installation procedures outlined in this guide.

This chapter includes the following topics:

• Intended audience

• Prerequisites

Note

Use Appe through this guide and perform the procedures.

Getting Started

ation. Please ensure that you have met the outlined requirements and possess all of

ndix B: Software Version Worksheet to collect important version information as you read

hp StorageWorks Enterprise Virtual Array Updating Product

Software Instructions

Intended audience

This document is intended for customers who need to upgrade the StorageWorks Enterprise Virtual Array (EVA) from v2.006 (or later) to v3.020.

Note

You should read the entire guide before beginning any procedure.

Chapter 1. Getting Started

Before perfor

•HPStorageWor

•SANsandstora

•HPStorageWo

•HPOpenViewS

ming the procedures in this guide, you should be familiar with the following:

ks Enterprise Virtual Arrays

ge systems

rks Command View EVA

torage Management Appliance and HP OpenView Storage Management

Appliance software

Note

HP recommen various hardware and software components.

ds that you review the documentation listed in Table 1.1 to familiarize yourself with the

For the latest version of these Instructions and other Enterprise Virtual Array 5000 (EVA5000) documentation, access the EVA5000 documentation website at:

http://h1

For the late

8006.www1.hp.com/products/storageworks/enterprise/documentation.html.

st version of Enterprise Virtual Array 3000 (EVA3000) documentation, access the

EVA3000 website at http://h18006.www1.hp.com/products/storageworks/eva3000/index.html and click technical documentation.

During the upgrade process, you install software on the Storage Management Appliance and the HSV

controllers. You will be using the Storage Management Appliance software,

Command View EVA, and the Operator Control Panel (OCP) on the HSV controller.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 1. Getting Started

HP recommends that you review the documentation listed in Table 1 .1 to familiarize yourself with the various hardware and software components.

Table 1.1. Related Documentation

To Read About..

HSV110 controller HSV100 contro

Storage M anagement Appliancesoftwarev2.1

Command View EVA v3.2

ller

Refer To...

HP StorageWorks Enterprise Virtual Array

(EK-E2USR-UA.D01)

HP OpenView St

User Guide

orage Management Appliance Software User Guide

(AA-RS0AD-TE)

HP StorageWorks Command View EVA Gett

(AA-RQZBF-TE)

Guide

Command Vie EVA Interactive Help File(AA-RPKKF-TE)

ing Started

Location

http://h18006.www1.hp.com/ products/storageworks/ enterprise/index.html and

click Technic OR Documentation for Enterprise Virtual Array

http://h18006.www1.hp.com/ products/sa managementappliance/ documentation.html

http://h18006.www1.hp.com/ products/storage/software/ som/index.html and click

Technical d

Installed w EVA application.

al documentation.

v3.020 CD

nworks/

ocumentation.

ith the Command View

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

Prerequisites

Chapter 1. Getting Started

This section lists the required tools for successful upgrades and downgrades of the software in the Enterprise Virtual Array.

This section includes the following topics:

• Required kits

• Recommended browsers and Java Runtime Envrionemnts

• Required licenses

• SMI-S EVA prerequisites

• Antivirus software

• Reference documentation

For information about software compatibility, please see Chapter 2: Software Compatibility

Matrices.

Note

Before you can perform an online upgrade to Virtual Controller Software (VCS) v3.020, you must be running VCS v2.006 (or later) on the HSV controllers. If you need assistance in upgrading to VCS v2.006, please contact an HP Authorized Service Representative.

Required kits

Before you begin the Enterprise V

irtual Array v3.020 upgrade procedure, you must have

the following kits:

•

HP StorageWorks Virtual Controller Software Media Kit v3.0a for Dual HSV100 Controllers (T3589A)

Note

Use this kit with an EVA3000 (HSV100) storage system.

In addition to documentation, this kit contains the following:

• HP StorageWorks Enterprise Virtual Array System Software Version 3.020 CD This CD contains the following:

• VCS v3.020

• VCS v3.014

• VCS v2.006

•

HP StorageWorks Virtual Controller Software Media Kit 3.0c for Dual HSV110 Controllers (T3588A)

Note

Use this kit for an EVA5000 (HSV110) storage system.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 1. Getting Started

In addition to documentation, this kit contains the following:

• HP StorageWorks Enterprise Virtual Array System Software Version 3.020 CD

•

HP OpenView Storage Management Appliance Software v2.1 kit (222799-B26) In addition to documentation, this kit contains the following:

• HP OpenView Storage Management Appliance Software v2.1 CD

•

HP OpenView Storage Operations Manager v1.1 Media and Documentation kit (T2538BA) or HP OpenView Storage Operations Manager v1.1 Migration Media and Documentation Kit (T2543BA)

In addition to documentation, this kit contains the following:

• HP StorageWorks Command View EVA v3.2 CD

This CD contains the following:

• VCS v3.020

• VCS v3.014

• VCS v2.006

This CD can also be obtained from the following website: http://h18000.www1.hp.com/

products/sanworks/softwaredrivers/managementappliance/index.html

This CD contains the following:

• Command View EVA v3.2

• HP StorageWorks SMI-S EVA v3.2

• HP OpenView Storage Area Manager v3.2 Software CD This CD contains HP OpenView Storage Node Manager.

Note

Storage Node Manager is part of the HP OpenView Storage Area M anager (OV SAM) product suite. The HP OpenView Storage Operations Manager v1.1 Media and Documentation kit contains an evaluation copy of Storage Area Manager v3.2.

•

HP StorageWorks Command View EVA v3.2 CD

• Host server kits Depending on your host platforms, you might require one or more of the following kits:

• HP StorageWorks HP-UX K

• HP StorageWorks IBM AIX Kit V3.0E for Enterp

it V3.0E for Enterprise Virtual Array

rise Virtual Array

• HP StorageWorks Linux Kit V3.0E for Enterprise Virtual Array

• HP StorageWorks Novell NetWare Kit V3.0E for Enterprise Virtual Array

• HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array

• HP StorageWorks Sun Solaris Kit V3.0E for Enterprise Virtual Array

• HP StorageWorks Tru64 Kit V3.0E for Enterprise Virtual Array

• HP StorageWorks Windows Kit V3.0E for Enterprise Virtual Array You can download the appropriate host server ki

http://www.hp.com/go/evaplatformkit/

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

ts from the following website:

Recommended browsers and Java™ Runtime Environments

Table 1.2 lists the recommended browsers for running Storage Management Appliance

software v2.1 and Command View EVA v3.2.

Note

You should update your Internet browser version on your remote computers after you have upgraded to Storage Management Appliance software v2.1 and Command View EVA v3.2.

If you use browser and JRE versions that are not listed in Table 1.2, the Storage Management Appliance software v2.1 and Command View EVA v3.2 applications may not work correctly in your browser.

Table 1.2. Recommended Browsers and JREs

Chapter 1. Getting Started

Operating System

HP-UX 11.11,

11.23,

Red Hat Enterprise Linux AS 2.1 (32-bit)

Sun Solaris™8, 9

Windows® 2000 Server and Advanced Server SP3

Windows NT® v4.0 SP6a

Windows Server 2003 (IA32)

Required licenses

Internet Browser

Java Runtime Environment

Netscape Navigator 7.0 1.4.1_02

1.4.1_04

Netscape Navigator

7.0 2

1.4.1_03

1.4.1_04

Netscape Navigator 7.0 1.4.1_03

1.4.1_04

Internet Explorer 6.0 SP1

Internet Explorer 6.0 v6.00.3790.000

1.4.1_03

1.4.1_04

1.4.1_03

1.4.1_04

1.4.1_03

1.4.1_04

(JRE)

Depending on the functionality you require and your Enterprise Virtual Array type, Command View EVA v3.2 might require the following licenses:

• HP StorageWorks Business Copy EVA5000 v2.2

• HP StorageWorks Business Copy EVA3000 v2.2

• HP StorageWorks Continuous Access EVA5000 v1.1

• HP StorageWorks Continuous Access EVA3000 v1.1

See Tab le 2.4 for more information about element manager software and add-on license compatibility.

If you intend to use either Business Copy EVA v2.2 or Continuous Access EVA v1.1 after you have upgraded to Command View EVA v3.2, you must obtain the appropriate licenses. You

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 1. Getting Started

must obtain the appropriate licenses before you begin the upgrade procedure described in

Chapter 3: Upgrading the Enterprise Virtual Array to v3.020.

See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks

Continuous Acc

licenses for Business Copy EVA v2.2 and Continuous Access EVA v1.1, respectively.

Note

Redeeming lic

SMI-S EVA prerequisites

The following are prerequisites for installing SMI-S EVA v3.2:

• Command View EVA 3.2 release must be installed prior to SMI-S EVA installation.

• No Service Location Protocol (SLP) versions should be installed or running in port 427 prior to inst service. SLP service is uninstalled when SMI-S EVA is uninstalled.

• Previous versions of SMI-S EVA should be uninstalled before installing SMI-S EVA v3.2.

ess EVA V1.1 Getting Started Guide for more information about obtaining

enses can take between 1 and 48 hours. Please plan accordingly.

alling SMI-S EVA. Upon installation of SMI-S EVA, SLP is installed as a

• SMI-S EVA v3.2 is supported on Windows®2000 SP3 or above.

Antivirus software

After you upgrade to Storage Management Appliance software v2.1, you can install an antivirus application. HP supports the use of the following antivirus programs:

• Symantec Norton AntiVirus™ v7.6 and v8.0—Corporate Edition

• McAfee® NetShield® v4.5

• McAfee® VirusScan™ Enterprise v7.0

• Trend Micro™ ServerProtect™ v5.31 and v 5.5

• eTrust™ InoculateIT™ v6.0

Please refer to OpenView HP Storage Management Appliance Software Using AntiVirus

Software A

the above antivirus applications.

pplication Notes. This document provides instructions for using current versions of

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

Chapter 1. Getting Started

Reference docu

mentation

Table 1. 3 lists

the documents to which you might refer during the upgrade and downgrade

processes. The listed URL is the best place to obtain the latest version of each document.

Table 1.3. Reference Documents

Title

HP OpenView Migrating Storage Resource Manager, Storage Allocation Reporter, and Network View to Storage Area Ma nager Application Notes

HP OpenView Storage Area Manager 3.0 Installation Guide

HP OpenView Storage Area Manager EVA Device Plug-In Installation Instructions

HP OpenView Storage Management Appliance Software Update Installation Card

HP OpenView Storage Management Appliance Software Using AntiVirus Software Application Notes

(AA-RTD3B-TE)

(AA-RTDPA-TE)

(AV-RNE9K-TE)

Location

http://h71025.www7.hp.com/support/reference_library/ viewdocument.asp?countrycode=1000&prodid=117&source=AARTDPA-TE.xml&dt=14&docid=17125Then, click Download.

http://h18006.www1.hp.com/products/storage/software/sam/ documentation.html

http://openview.hp.com/products/dpi/install_guides/ HP_HSVdpi_03_00_E.pdf

ttp://h18006.www1.hp.com/products/sanworks/ managementappliance/documentation.html

HP StorageWorks Business Copy EVA License Instructions

(AV-RVJGA-TE)

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP OpenVMS Installation

(AA-RUQPA-TE)

Guide

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP Tru64 UNIX Installation Guide

(T3032-96103)

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for HP-UX Installation Guide

(T3032-96104)

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for IBM AIX Installation

(T3032-96105)

Guide

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for Sun Solaris Installation Guide

(T3032-96106)

Available in the Business Copy EVA license kits.

http://h18006.www1.hp.com/products/storage/software/ bizcopyeva/index.htmlThen, click Technical documentation.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 1. Getting Started

Title

HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for Windows Installation Guide

(T3032-96107)

HP StorageWorks Business Copy EVA/MA/EMA Server v2.2 Installation Guide

(T3032-96102)

HP StorageWorks Business Copy EVA/MA/EMA v2.2 Using BC with Continuous Access EVA and Data Replication Manager Application

(T3032–96108)

Notes

HP StorageWorks Continuous Access EVA V1.1 Getting Started Guide

T3031-96201)

(

HP StorageWorks Continuous Access User Interface V1.1a Installation Guide

HP StorageWorks HP-UX Kit V3.0B for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUHKB-TE)

Location

http://h18006.www1.hp.com/products/storage/software/ bizcopyeva/index.htmlThen, click Technical documentation.

http://h18006.www1.hp.com/products/storage/software/ conaccesseva/index.htmlThen, click technical documentation.

Host Server Documentation

http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html

HP StorageWorks HP-UX Kit V3.0E for E nterprise Virtual Array Release

(AV-RUHND-TE)

Notes

HP StorageWorks IBM AIX Kit V3.0B for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUHAB-TE)

HP StorageWorks IBM AIX Kit V3.0E for E nterprise Virtual Array Release

(AV-RUHDD-TE)

Notes

HP StorageWorks Linux Kit V3.0E for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUHVD-TE)

HP StorageWorks Linux Kit V3.0E for E nterprise Virtual Array Release

(AV-RUHYF-TE)

Notes

HP StorageWorks Novell NetWare Kit V3.0C for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUHQC-TE)

HP StorageWorks Novell NetWare Kit V3.0E for Enterprise Virtual Array Release Notes

(AV-RUHTD-TE)

http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

Chapter 1. Getting Started

Title

HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUGUC-TE)

HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array Release Notes

(AV-RUGXD-TE)

HP StorageWorks Sun Solaris Kit V3.0B for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUH4B-TE)

HP StorageWorks Sun Solaris Kit V3.0E for Enterprise Virtual Array Release Notes

(AV-RUH7E-TE)

HP StorageWorks Tru64 Kit V3.0B for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUGPB-TE)

HP StorageWorks Tru64 Kit V3.0E for Enterprise Virtual Array Release Notes

(AV-RUGSD-TE)

Location

http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html

HP StorageWorks Windows Kit V3.0B for Enterprise Virtual Array Installation and Configuration Guide

(AA-RUGZB-TE)

HP StorageWorks Windows Kit V3.0E for Enterprise Virtual Array Release Notes

(AV-RUH2D-TE)

http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 2.

The Enterprise Virtual Array uses various software that work with each other to manage the storage s software and firmware versions are compatible.

This section provides tables that summarize which versions of software are compatible with each other. Use Ta ble 2.1, Ta bl e 2.2 , Tab le 2. 3,andTable 2.4 to ensure that you are using compatible software versions.

Note

Use Appendix B: Software Version Worksheet to collect important version information as you read through this manual and perform the procedures.

The HP StorageWorks Command View EVA v3.2 software is compatible with the following:

Software

Software Compatibilit y Matrices

olution. When you are considering an upgrade, it is important to ensure that all of the

• HP StorageWorks Virtual Controller Software (VCS) v3.020 (recommended version)

• HP OpenView Storage Management Appliance software v2.1 (required)

Hardware

• HP OpenView Storage Management Appliance I, II, or III

• HSV110 controller (EVA5000)

• HSV100 controller (EVA3000)

Note

Refer to the release notes for the host operating system to determine which version of HP StorageWorks Secure Path (and service packs) you should use. (See Table 1.3 for a list of host server documents.)

hp StorageWorks Enterprise Virtual Array Updating Product

Software Instructions

Chapter 2. Software Compatibility Matrices

Table 2 .1 indicates the compatible versions of element manager software and storage system

software. Command View EVA v3.2 is compatible with several versions of VCS; however, the recommended VC

S version is VCS v3.020. If you are running a version of VCS that is not

listed in this table (for instance, VCS v1.01), you should upgrade to a later version of VCS.

Caution

After you have the initializ system, you wi existing dat

upgraded a storage system to v3.020 (or later), you should not downgrade

ed storage system to v2.xxx. If you attempt to downgrade an initialized storage

ll lose any configuration information or data in that storage system. All

a will be destroyed when you downgrade from v3.xxx to v2.00x.

See Table 3 .4 for a description of the proper storage system software upgrade paths.

Table 2.1. Element Manager Software and Storage System Software Compatibility

Storage

System

Software

HSV Element

Manager

v2.0a

Command

View EVA v2.1

Command

View EVA v3.0

Command View EVA

v3.0a

Command

View EVA v3.1

Command

View EVA v3.2

Version

VCS v2.002

VCS v2.003

VCS v2.004 No

VCS v2.005

VCS v2.006

VCS v3.000

VCS v3.001

VCS v3.01

VCSv3.014NoNoNoNo

VCS v3.020

Yes Yes Yes Yes Yes Yes

No No

No No No

Yes Yes Yes Yes Yes

Yes Yes

Yes

Yes Yes Yes Yes Yes

Yes

Yes Yes Yes Yes

Yes Yes

No No No No No

Yes

abc

VCS v2.

VCS v3.000 cannot be used on an EVA3000 system.

While Command View EVA v3.0 and v3.0a can manage controllers running VCS v3.010, you will not have access to any v3.010-specific

featur

004 is compatible only with EVA3000.

es. HP requires that you upgrade to Command View EVA v3.1.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 2. Software Compatibility Matrices

Table 2.2 indicates the compatible versions of VCS and Enterprise Virtual Array. The

EVA3000 storage system uses the HSV100 controller, and the EVA5000 storage system uses the HSV110 cont

roller.

Table 2.2. Enterprise Virtual Array Type and VCS Compatibility

EVA3000 EVA5000

VCS v2.002

VCS v2.003

VCS v2.004

VCS v2.005

VCS v2.006

VCS v3.000

VCS v3.001

VCS v3.010

VCS v3.014

VCS v3.020

Yes

Yes Yes

Yes

Table 2.3 indicates the compatible versions of element manager software and Storage

Management Appliance software. Command View EVA v3.2 is compatible with the Storage Management Appliance software v2.1. If you are running Storage Management Appliance software v1.0c or Storage Management Appliance software v2.0, you must upgrade the Storage Management Appliance software to v2.1.

See Step 3: Upgrading the Storage Management Appliance for a description of the proper upgrade paths.

Table 2.3. Element Manager Software and Storage Management Appliance Software Compatibility

Storage

Manage-

ment Appli-

ance Soft-

ware

v1.0C

v2.0

v2.1

hp StorageWorks Enterprise Virtual Array Updating Product Software Instructions

HSV

Element

Manager

v2.0a

Yes

Yes Yes

No No No

Command View EVA

v2.1

No No No No

*requires Service Pack 1a.

Command

View EVA

Yes *requires Service Pack 3.

v3.0

Command

View EVA

v3.0a

Yes *requires Service Pack 4

Yes Yes

View EVA

Com-

mand

v3.1,

v3.2

Chapter 2. Software Compatibility Matrices

Table 2.4 indicates the compatible versions of the element manager software and add-on

licenses such as, Business Copy EVA and Continuous Access EVA. Business Copy EVA and Continuous Acc

ess EVA add data management functionality.

Business Copy eva5000 v2.1a

Business Copy eva5000 v2.2

Business Copy eva3000 v2.1

Business Cop

eva3000 v2.2

Continuous Access eva5000 v1.

Continuous Access eva5000 v1.1

Tabl e 2 .4 . E le m

Command View

EVA v2.1

ent Manager Software and Add-on Licenses Compatibility

Command View EVA

v3.0

Yes Yes

Yes

No No No

Yes

No No

Yes Yes

No No No

Command View EV A

Command View EVA

v3.0a

No No

Yes

No No

Yes Yes

Yes

v3.1,

v3.2

Continuous

No No No

Yes Access eva3000 v1.1

Business Copy eva5000 v2.2 is compatible only with VCS v2.003, VCS v2.005, VCS v3.000, VCS v3.010, and VCS v3.020.

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

Chapter 3.

Upgrading the Enterprise Vir tual

Array to v

Upgrading from Enterprise Virtual Array v3.0xx to v3.020 involves several steps, which must be d appropriate order, you may not be able to manage the Enterprise Virtual Array storage system using Command View EVA.

Note

Refer to Appendix A: Software Upgrade Flowchart for a graphical overview of the upgrade process. Use Appendix B: Software Version Worksheet to collect important version information as you read

through this manual and perform the procedures.

HP high upgrade process may cause a fully configured HSV controller to exceed application-specific timeout values. During the VCS upgrade, both HSV controllers reboot at the same time.

Note

Before you can perform an online upgrade to VCS v3.020, you must be running VCS v3.010 (or later) on the HSV controllers. If you need assistance, contact an HP Authorized Service Representative.

3.020

one in the prescribed order. If you do not perform the upgrade process in the

ly recommends that you perform this upgrade procedure during off-peak hours. The

pgrade procedure contains the following steps:

The u

hp StorageWorks Enterprise Virtual Array Updating Product

Software Instructions

Chapter 3. Upgrading the Enterprise Virtual Array to v3.020

• Step 1: Checking the health of the Enterprise Virtual Array

• Step 2: Redeeming license keys

• Step 3: Upgrading the Storage Management Appliance

• Step 4: Upgrading host servers

• Step 5: Clearing the passwords on the HSV controllers

• Step 6: Upgrading Command View EVA

• Step 7: Loading the add-on licenses

• Step 8: Upgrading the VCS/Storage System Software to v3.020

Caution

After you hav not downgra downgrade a informati when you do

e upgraded a storage system to v3.020 (or later), you should

de the initialized storage system to v2.xxx. If you attempt to

n initialized storage system, you will lose any configuration

on or data in that storage system. All existing data will be destroyed

wngrade from v3.xxx to v2.00x.

• Step 9: Ad

• Step 10: I

• Step 11: U

• Step 12:

• Step 13:

• Step 14:

• Step 15:

Upgrading Continuous Access EVA (if installed)

Migrating Network View to Storage Area Manager

Installing Storage Node Manager (optional)

Disabling SNMP notification to the PRS host

ding passwords to the HSV controllers (optional)

nstalling SMI-S EVA (optional)

pgrading Business Copy EVA (if installed)

hp StorageWorks Enterprise Virtual Array Up da ting Product

Software Instructions

+ 111 hidden pages

HP (Hewlett-Packard) AA-RS29F-TE User Manual

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