HP (Hewlett-Packard) A7V-M, D3L12AWABA User Manual

HP ProBook User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 570790-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Features

Identifying hardware ............................................................................................................................. 1

Top components .................................................................................................................. 1

TouchPad ............................................................................................................ 1

Lights ................................................................................................................... 3

Buttons and fingerprint reader ............................................................................. 5

Keys .................................................................................................................... 9

Front components .............................................................................................................. 10

Right-side components ...................................................................................................... 11

Left-side components ........................................................................................................ 13

Rear components .............................................................................................................. 14

Bottom components ........................................................................................................... 15

Display components ......................................................................................................... 16

Wireless antennas (select models only) ............................................................................ 17

Additional hardware components ...................................................................................... 19

Identifying the labels ........................................................................................................................... 19

2 Wireless, modem, and local area network

Using wireless devices (select models only) ...................................................................................... 21

Identifying wireless and network icons .............................................................................. 22

Using the wireless controls ................................................................................................ 22

Using the wireless button ................................................................................................... 22

Using Wireless Assistant software (select models only) .................................................... 23

Using HP Connection Manager (select models only) ........................................................ 23

Using operating system controls ........................................................................................ 23

Using a WLAN device (select models only) ....................................................................................... 24

Setting up a WLAN ............................................................................................................ 24

Protecting your WLAN ....................................................................................................... 24

Connecting to a WLAN ...................................................................................................... 26

Roaming to another network .............................................................................................. 26

Using HP Mobile Broadband (select models only) ............................................................................. 27

Inserting a SIM ................................................................................................................... 27

Removing a SIM ................................................................................................................ 28

Using a Bluetooth wireless device ..................................................................................................... 30

Bluetooth and Internet Connection Sharing (ICS) ............................................................. 30

Troubleshooting wireless connection problems ................................................................................. 31

Cannot create a WLAN connection ................................................................................... 31

Cannot connect to a preferred network ............................................................................. 32

Current network security codes are unavailable ................................................................ 32

WLAN connection is very weak ......................................................................................... 33

Cannot connect to the wireless router ............................................................................... 33

Using the modem (select models only) .............................................................................................. 34

Connecting a modem cable ............................................................................................... 34

Connecting a country- or region-specific modem cable adapter ....................................... 35

Selecting a location setting ................................................................................................ 35

Viewing the current location selection ............................................................... 35

Adding new locations when traveling ................................................................ 36

Solving travel connection problems .................................................................. 37

Connecting to a local area network (LAN) .......................................................................................... 39

3 Pointing devices and keyboard

Using pointing devices ....................................................................................................................... 40

Setting pointing device preferences ................................................................................... 40

Using the TouchPad .......................................................................................................... 40

Using the pointing stick (select models only) ..................................................................... 40

Connecting an external mouse .......................................................................................... 40

Using the keyboard ............................................................................................................................ 40

Using hotkeys .................................................................................................................... 40

Displaying system information ......................................................................... 41

Initiating Standby .............................................................................................. 42

Switching the screen image ............................................................................. 43

Displaying Power Assistant ............................................................................... 44

Decreasing screen brightness .......................................................................... 45

Increasing screen brightness ........................................................................... 45

Using HP QuickLook 3 ....................................................................................................................... 46

Using keypads .................................................................................................................................... 46

Using the embedded numeric keypad ............................................................................... 46

Enabling and disabling the embedded numeric keypad .................................... 47

Switching key functions on the embedded numeric keypad ............................. 47

Using the integrated numeric keypad ................................................................................ 47

Using an optional external numeric keypad ....................................................................... 48

Cleaning the TouchPad and keyboard ............................................................................................... 49

4 Multimedia

Multimedia features ............................................................................................................................ 50

Multimedia software ........................................................................................................................... 51

Audio .................................................................................................................................................. 53

Video .................................................................................................................................................. 55

Optical drive (select models only) ...................................................................................................... 57

Adjusting the volume ......................................................................................................... 50

Accessing your preinstalled multimedia software .............................................................. 52

Installing multimedia software from a disc ......................................................................... 52

Connecting external audio devices .................................................................................... 53

Checking your audio functions ........................................................................................... 53

Connecting an external monitor or projector ...................................................................... 55

Using the external monitor port ......................................................................... 55

Using the DisplayPort ........................................................................................ 55

Identifying the optical drive ................................................................................................ 57

Using optical discs (CDs, DVDs, and BDs) ....................................................................... 57

Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 58

CD-R discs ........................................................................................................ 58

CD-RW discs ..................................................................................................... 58

DVD±R discs ..................................................................................................... 58

DVD±RW discs ................................................................................................. 58

LightScribe DVD+R discs .................................................................................. 58

Blu-ray Discs (BDs) ........................................................................................... 59

Playing a CD, DVD, or BD ................................................................................................. 59

Configuring AutoPlay ......................................................................................................... 60

Changing DVD region settings .......................................................................................... 60

Observing the copyright warning ....................................................................................... 60

Copying a CD, DVD, or BD ................................................................................................ 61

Creating (burning) a CD, DVD, or BD ................................................................................ 61

Removing an optical disc (CD, DVD, or BD) ..................................................................... 62

Troubleshooting ................................................................................................................. 62

The optical disc tray does not open for removal of a CD, DVD, or BD ............. 63

The computer does not detect the optical drive ................................................ 63

A disc does not play .......................................................................................... 64

A disc does not play automatically .................................................................... 64

A movie stops, skips, or plays erratically .......................................................... 65

A movie is not visible on an external display ..................................................... 65

The process of burning a disc does not begin, or it stops before

completion ......................................................................................................... 65

A device driver must be reinstalled ................................................................... 65

Obtaining the latest HP device drivers ............................................. 65

Obtaining Microsoft device drivers ................................................... 66

Webcam (select models only) ............................................................................................................ 67

Adjusting webcam properties ............................................................................................. 67

Capturing business card images ....................................................................................... 68

5 Power management

Setting power options ......................................................................................................................... 70

Using power-saving states ................................................................................................. 70

Using the Power Meter ...................................................................................................... 71

Using power schemes ....................................................................................................... 72

Setting password protection upon exiting Standby ............................................................ 73

Using Power Assistant (select models only) ...................................................................................... 74

Starting Power Assistant .................................................................................................... 74

Using external AC power .................................................................................................................... 74

Connecting the AC adapter ............................................................................................... 75

Using battery power ........................................................................................................................... 75

Displaying the remaining battery charge ........................................................................... 76

Inserting or removing the battery ....................................................................................... 76

Charging a battery ............................................................................................................. 77

Maximizing battery discharge time .................................................................................... 78

Initiating and exiting Standby ............................................................................ 70

Initiating and exiting Hibernation ....................................................................... 71

Viewing the current scheme .............................................................................. 72

Selecting a different power scheme .................................................................. 72

Customizing power schemes ............................................................................ 73

vii

Managing low battery levels .............................................................................................. 78

Identifying low battery levels ............................................................................. 78

Resolving a low battery level ............................................................................. 80

Resolving a low battery level when external power is available ....... 80

Resolving a low battery level when a charged battery is

available ........................................................................................... 80

Resolving a low battery level when no power source is

available ........................................................................................... 80

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 80

Calibrating a battery ........................................................................................................... 80

Step 1: Fully charge the battery ........................................................................ 80

Step 2: Disable Hibernation and Standby ......................................................... 81

Step 3: Discharge the battery ............................................................................ 81

Step 4: Fully recharge the battery ..................................................................... 82

Step 5: Reenable Hibernation and Standby ...................................................... 82

Conserving battery power .................................................................................................. 82

Storing a battery ................................................................................................................ 82

Disposing of a used battery ............................................................................................... 83

Replacing the battery ........................................................................................................ 83

Testing an AC adapter ....................................................................................................................... 84

Shutting down the computer ............................................................................................................... 84

6 Drives

Identifying installed drives .................................................................................................................. 85

Handling drives ................................................................................................................................... 85

Improving hard drive performance ..................................................................................................... 87

Using HP 3D DriveGuard ................................................................................................................... 88

Replacing a hard drive in the hard drive bay ...................................................................................... 90

Replacing a drive in the upgrade bay ................................................................................................. 93

7 External devices

Using a USB device ........................................................................................................................... 99

Using a 1394 device ......................................................................................................................... 101

Using a serial device (select models only) ....................................................................................... 103

Using external drives ........................................................................................................................ 104

Using a docking device .................................................................................................................... 105

Using Disk Defragmenter ................................................................................................... 87

Using Disk Cleanup ........................................................................................................... 87

Identifying HP 3D DriveGuard status ................................................................................. 88

Using HP 3D DriveGuard software .................................................................................... 88

Removing the protective insert .......................................................................................... 93

Replacing a hard drive ....................................................................................................... 93

Replacing an optical drive .................................................................................................. 96

Connecting a USB device .................................................................................................. 99

Stopping and removing a USB device ............................................................................. 100

Using USB legacy support ............................................................................................... 100

Connecting a 1394 device ............................................................................................... 101

Stopping and removing a 1394 device ............................................................................ 101

Using optional external devices ....................................................................................... 104

viii

8 External media cards

Using Media Card Reader cards ...................................................................................................... 106

Inserting a digital card ...................................................................................................... 106

Stopping and removing a digital card .............................................................................. 107

Using ExpressCards (select models only) ........................................................................................ 108

Configuring an ExpressCard ............................................................................................ 108

Inserting an ExpressCard ................................................................................................ 108

Stopping and removing an ExpressCard ......................................................................... 109

Using Smart Cards (select models only) .......................................................................................... 111

Inserting a smart card ...................................................................................................... 111

Removing a smart card .................................................................................................... 111

9 Memory modules

Adding or replacing a memory module in the expansion memory module slot ................................ 113

Upgrading a memory module in the primary memory module slot ................................................... 116

Increasing the hard drive space for the Hibernation file ................................................................... 120

10 Security

Protecting the computer ................................................................................................................... 121

Using passwords .............................................................................................................................. 122

Setting passwords in Windows ........................................................................................ 122

Setting passwords in Computer Setup ............................................................................ 122

BIOS administrator password .......................................................................................... 123

Using Computer Setup DriveLock ................................................................................... 126

Using Computer Setup Auto DriveLock ........................................................................... 130

Using Computer Setup security features .......................................................................................... 132

Securing system devices ................................................................................................. 132

Viewing Computer Setup System Information ................................................................. 132

Using Computer Setup System IDs ................................................................................. 133

Using antivirus software ................................................................................................................... 134

Using firewall software ..................................................................................................................... 135

Installing critical security updates ..................................................................................................... 136

Using HP ProtectTools Security Manager (select models only) ....................................................... 137

Installing a security cable ................................................................................................................. 138

Managing a BIOS administrator password ...................................................... 124

Entering a BIOS administrator password ........................................................ 126

Setting a DriveLock password ......................................................................... 127

Entering a DriveLock password ...................................................................... 128

Changing a DriveLock password .................................................................... 129

Removing DriveLock protection ...................................................................... 130

Entering an Automatic DriveLock password ................................................... 130

Removing Automatic DriveLock protection ..................................................... 131

11 Software Updates

Updating software ............................................................................................................................ 139

Updating the BIOS ........................................................................................................... 140

Updating programs and drivers ....................................................................................... 142

Determining the BIOS version ......................................................................... 140

Downloading a BIOS update ........................................................................... 141

12 Backup and recovery

Backing up your information ............................................................................................................. 144

Performing a recovery ...................................................................................................................... 145

Recovering your information ............................................................................................ 145

Recovering the operating system and programs ............................................................. 145

13 Computer Setup

Starting Computer Setup .................................................................................................................. 146

Using Computer Setup ..................................................................................................................... 146

Navigating and selecting in Computer Setup ................................................................... 146

Restoring factory settings in Computer Setup ................................................................. 147

Computer Setup menus ................................................................................................................... 147

File menu ......................................................................................................................... 148

Security menu .................................................................................................................. 148

System Configuration menu ............................................................................................ 149

14 MultiBoot

About the boot device order ............................................................................................................. 153

Enabling boot devices in Computer Setup ....................................................................................... 155

Considering boot order changes ...................................................................................................... 156

Choosing MultiBoot preferences ...................................................................................................... 157

Setting a new boot order in Computer Setup ................................................................... 157

Dynamically choosing a boot device using the F9 prompt ............................................... 157

Setting a MultiBoot Express prompt ................................................................................ 158

Entering MultiBoot Express preferences ......................................................................... 158

15 Management and Printing

Using Client Management Solutions ................................................................................................ 159

Configuring and deploying a software image ................................................................... 159

Managing and updating software ..................................................................................... 160

HP Client Manager for Altiris (select models only) .......................................... 160

HP CCM (Client Configuration Manager) (select models only) ....................... 162

HP SSM (System Software Manager) ............................................................. 163

Using the HP Universal Print Driver (select models only) ................................................................ 164

Index ................................................................................................................................................................. 165

1 Features

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, click View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Top components

TouchPad

Component Description

(1) Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button (select models only)* Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Right pointing stick button (select models only)* Functions like the right button on an external mouse.

Identifying hardware 1

Component Description

(6) TouchPad scroll zone Scrolls up or down.

(7) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.

2 Chapter 1 Features

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Wireless lights (2)*

(2)

(3) Battery light

(4) Drive light

Power lights (2)

†

Blue: An integrated wireless device, such as a wireless local

●

area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

Identifying hardware 3

Component Description

(5) QuickLook light

On: The computer is on.

●

Off: The computer is off, in Standby, or in Hibernation.

●

(6) QuickWeb light On: The Web browser is in use.

(7) Caps lock light On: Caps lock is on.

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(9) Volume mute light

Turquoise: Speaker sound is on.

●

Amber: Speaker sound is off.

●

(10) Volume down light Blinking: The volume down button is being used to decrease the

speaker volume.

(11) Volume up light Blinking: The volume up button is being used to increase the

speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†

The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The

power light on the front of the computer is visible whether the computer is open or closed.

Component Description

(1) Wireless lights (2)*

(2)

Power lights (2)

4 Chapter 1 Features

Blue: An integrated wireless device, such as a wireless local

●

area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

†

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Component Description

(3) Battery light

(4) Drive light

(5) QuickLook light

(6) QuickWeb light On: The Web browser is in use.

(7) Caps lock light On: Caps lock is on.

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

On: The computer is on.

●

Off: The computer is off, in Standby, or in Hibernation state.

●

(9) Volume mute light

(10) Volume down light Blinking: The volume down button is being used to decrease the

(11) Volume up light Blinking: The volume up button is being used to increase the

(12) Calculator light On: The Windows calculator function is on.

†

The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The

power light on the front of the computer is visible whether the computer is open or closed.

Buttons and fingerprint reader

NOTE: Refer to the illustration that most closely matches your computer.

Turquoise: Speaker sound is on.

●

Amber: Speaker sound is off.

●

speaker volume.

Identifying hardware 5

Component Description

(1) Power button

(2) QuickLook button

(3) QuickWeb button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in Standby, press the button

●

briefly to exit Standby.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > Performance and Maintenance > Power Options.

When the computer is off, press the button to open

●

HP QuickLook.

When the computer is on, press the button to open

●

Software Setup.

NOTE: If Software Setup is not available, the default

Web browser opens.

When the computer is off, press the button to open

●

HP QuickWeb.

(4) Wireless button Turns the wireless feature on or off but does not establish

6 Chapter 1 Features

When the computer is on, press the button to open

●

the default Web browser.

a wireless connection.

Component Description

(5) Volume mute button Mutes and restores speaker sound.

(6) Volume down button Decreases computer volume.

(7) Volume up button Increases computer volume.

(8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

password logon.

Component Description

(1) Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in Standby, press the button

●

briefly to exit Standby.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > Performance and Maintenance > Power Options.

Identifying hardware 7

Component Description

(2) QuickLook button

(3) QuickWeb button

(4) Wireless button Turns the wireless feature on or off but does not establish

(5) Volume mute button Mutes and restores speaker sound.

(6) Volume down button Decreases computer volume.

(7) Volume up button Increases computer volume.

(8) Calculator button Opens the Windows calculator feature.

(9) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

When the computer is off, press the button to open

●

HP QuickLook.

When the computer is on, press the button to open

●

Software Setup.

NOTE: If Software Setup is not available, the default

Web browser opens.

When the computer is off, press the button to open

●

HP QuickWeb.

When the computer is on, press the button to open

●

the default Web browser.

a wireless connection.

password logon.

8 Chapter 1 Features

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination with the

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

fn key.

combination with a function key or the esc key.

combination with the fn key.

Identifying hardware 9

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

Front components

combination with a function key or the esc key.

combination with the fn key.

10 Chapter 1 Features

Component Description

(1) Wireless light

(2) Power light

(3) Battery light

(4) Drive light

Blue: An integrated wireless device, such as a wireless local

●

area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Blinking turquoise: The hard drive or optical drive (select

●

models only) is being accessed.

(5) Webcam light (select models only) On: The webcam is in use.

(6) Display release latch Opens the computer.

(7) Speakers (2) Produce sound.

(8) Business card slot Holds a business card in position so that the webcam (select

Right-side components

NOTE: Refer to the illustration that most closely matches your computer.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

models only) can capture an image.

Identifying hardware 11

Component Description

(1) Media Card Reader Supports the following optional digital card formats:

Memory Stick

●

Memory Stick Pro

●

Memory Stick Duo (adapter required)

●

Memory Stick Duo Pro (adapter required)

●

MultiMediaCard

●

MultiMediaCard Plus

●

Secure Digital (SD) Memory Card

●

Secure Digital (SD) High Capacity Memory Card

●

micro Secure Digital (SD) Memory Card (adapter required)

●

xD-Picture Card

●

(2) Upgrade bay Supports an optical drive or a hard drive.

(3) USB port Connects an optional USB device.

(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a

camcorder.

(5) RJ-11 (modem) jack Connects a modem cable.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Component Description

(1) Media Card Reader Supports the following optional digital card formats:

Memory Stick

●

12 Chapter 1 Features

Memory Stick Pro

●

Memory Stick Duo (adapter required)

●

Memory Stick Duo Pro (adapter required)

●

Component Description

(2) Upgrade bay Supports an optical drive or a hard drive.

(3) USB port Connects an optional USB device.

(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a

(5) Serial port Connects an optional device such as a serial modem, mouse, or

Left-side components

NOTE: Refer to the illustration that most closely matches your computer.

MultiMediaCard

●

MultiMediaCard Plus

●

Secure Digital (SD) Memory Card

●

Secure Digital (SD) High Capacity Memory Card

●

micro Secure Digital (SD) Memory Card (adapter required)

●

xD-Picture Card

●

camcorder.

printer.

Component Description

(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2) DisplayPort Connects an optional digital display device such as a high-

performance monitor or projector.

(3) USB ports (3) Connect optional USB devices.

(4) ExpressCard slot Supports optional ExpressCards.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

Identifying hardware 13

Component Description

(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2) DisplayPort Connects an optional digital display device such as a high-

performance monitor or projectors.

(3) USB ports (3) Connect optional USB devices.

(4) Smart card reader Supports optional smart cards and Java™ Cards.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

Rear components

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) RJ-45 (network) jack Connects a network cable.

microphone, or monaural microphone.

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

(2) External monitor port Connects an external VGA monitor or projector.

(3) Power connector Connects an AC adapter.

14 Chapter 1 Features

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) RJ-11 (modem) jack Connects a modem cable.

(3) RJ-45 (network) jack Connects a network cable.

(4) External monitor port Connects an external VGA monitor or projector.

(5) Power connector Connects an AC adapter.

Bottom components

NOTE: The security cable is designed to act as a deterrent, but it

may not prevent the computer from being mishandled or stolen.

Component Description

(1) Battery bay Holds the battery.

Identifying hardware 15

Component Description

(2) SIM slot Contains a wireless subscriber identity module (SIM) (select

models only). The SIM slot is located inside the battery bay.

(3) Battery release latch Releases the battery from the battery bay.

(4) Docking connector Connects an optional docking device.

(5) Accessory battery connector Connects an optional accessory battery.

(6) Bluetooth compartment Contains a Bluetooth device.

(7) Vents (6) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(8) HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module (select models only).

NOTE: To prevent an unresponsive system, replace the wireless

module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(9) Memory module compartment Contains an expansion memory module slot.

(10) Hard drive bay Holds the hard drive.

Display components

NOTE: Your computer may look slightly different from the illustration in this section.

16 Chapter 1 Features

Component Description

(1) Internal display switch Turns off the display or initiates Standby if the display is closed

(2) Internal microphones (2) Record sound.

(3) Webcam light (select models only) On: The webcam is in use.

(4) Webcam (select models only) Records audio and video and captures still photographs.

Wireless antennas (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

while the power is on.

NOTE: If there is a microphone icon next to each microphone

opening, your computer has internal microphones.

Identifying hardware 17

Component Description

(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

wide-area networks (WWAN).

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

18 Chapter 1 Features

Additional hardware components

Component Description

(1) Power cord* Connects an AC adapter to an AC outlet.

(2) Battery* Powers the computer when the computer is not plugged into

(3) AC adapter Converts AC power to DC power.

external power.

*Batteries and power cords vary in appearance by region and country.

Identifying the labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

Service tag—Provides important information, including the following:

●

Product Name (1). This is the product name affixed to the front of your computer.

◦

Serial Number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

◦

Part number/Product number (p/n) (3). This number provides specific information about the

◦

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Model description (4). This is an alphanumeric identifier used to locate documents, drivers,

◦

and support for your computer.

Warranty period (5). This number describes the duration (in years) of the warranty period for

◦

this computer.

Identifying the labels 19

Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the

●

Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

Regulatory label—Provides regulatory information about the computer. The regulatory label is

●

affixed inside the battery bay.

Wireless certification label(s) (select models only)—Provide information about optional wireless

●

devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit

●

Card Identifier) of your SIM. This label is located inside the battery bay.

HP Mobile Broadband Module serial number label (select models only)—Provides the serial

●

number of your HP Mobile Broadband Module. This label is located inside the battery bay.

20 Chapter 1 Features

2 Wireless, modem, and local area

network

Using wireless devices (select models only)

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides

●

access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled

●

devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together— typically within 10 meters (approximately 33 feet) of each other.

Computers with WLAN devices support one or more of the following IEEE industry standards:

802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a

●

frequency of 2.4 GHz.

802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g

●

WLAN device is backward compatible with 802.11b devices, so they can operate on the same network.

802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.

●

NOTE: 802.11a is not compatible with 802.11b and 802.11g.

802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it

●

backward compatible with 802.11a, b, and g.

NOTE: The specifications for the 802.11n WLAN are draft specifications and are not final. If the

final specifications differ from the draft specifications, it may affect the ability of the computer to communicate with other 802.11n WLAN devices.

Using wireless devices (select models only) 21

For more information on wireless technology, refer to the information and Web site links provided in Help and Support.

Identifying wireless and network icons

Icon Name Description

Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on

the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.

Wireless (disconnected)

HP Connection Manager

Network status (connected)

Network status (disconnected)

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button

●

Wireless Assistant software (select models only)

●

Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off.

Opens HP Connection Manager, which enables you to create a connection with an HP Mobile Broadband device (select models only).

Indicates that one or more of your network drivers are installed and one or more network devices are connected to the network.

Indicates that one or more of your network drivers are installed but no network devices are connected to the network.

HP Connection Manager software (select models only)

●

Operating system controls

●

Using the wireless button

The computer has a wireless button, one or more wireless devices, and two wireless lights. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (blue) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is amber, all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless Assistant software (select models only) or through Computer Setup.

22 Chapter 2 Wireless, modem, and local area network

NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work until

you reenable your devices.

Using Wireless Assistant software (select models only)

A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant.

NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a

network or a Bluetooth-enabled device.

To view the state of the wireless devices, follow either of these steps:

Position the cursor over the wireless icon in the notification area, at the far right of the taskbar.

– or –

Open Wireless Assistant by double-clicking the icon in the notification area.

For more information, refer to the Wireless Assistant software Help:

1. Open Wireless Assistant by double-clicking the icon in the notification area.

2. Click the Help button.

Using HP Connection Manager (select models only)

You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only).

To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.

– or –

Select Start > All Programs > HP > HP Connection Manager.

For more details about using Connection Manager, refer to the Connection Manager software Help.

Using operating system controls

Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows® Network Connections allows you to set up a connection, connect to a network, manage wireless networks, and diagnose and repair connections.

To access Network Connections, click Start > Control Panel > Network and Internet Connections > Network Connections.

For more information, refer to Help and Support. Click Start > Help and Support.

Using wireless devices (select models only) 23

Using a WLAN device (select models only)

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

NOTE: To use the WLAN device in your computer, you must connect to a WLAN infrastructure

(provided through a service provider or a public or corporate network).

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an

●

Internet service provider (ISP)

A wireless router (purchased separately) (2)

●

The wireless computer (3)

●

The following illustration shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP.

Protecting your WLAN

Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses.

WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.

24 Chapter 2 Wireless, modem, and local area network

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN:

Use a wireless transmitter with built-in security.

●

Many wireless base stations, gateways, and routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from the most common wireless security risks.

Work behind a firewall.

●

A firewall is a barrier that checks both data and requests for data that are sent to your network and then discards any suspicious items. Firewalls are available in many varieties, both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security:

Wired Equivalent Privacy (WEP) is a wireless security protocol that uses a WEP key to

◦

encode or encrypt all network data before it is transmitted. Usually, you can allow the network to assign the WEP key. Alternatively, you can set up your own key, generate a different key, or choose other advanced options. Without the correct key, others will not be able to use the WLAN.

WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data

◦

that is transmitted over the network. However, instead of using one static security key for encryptions as WEP does, WPA uses temporal key integrity protocol (TKIP) to dynamically generate a new key for every packet. It also generates different sets of keys for each computer on the network.

Close your network.

●

If possible, prevent your network name (SSID) from being broadcast by the wireless transmitter. Most networks initially broadcast the name, telling any computer nearby that your network is available. By closing the network, other computers are less likely to know that your network exists.

NOTE: If your network is closed and the SSID is not broadcast, you will need to know or remember

the SSID to connect new devices to the network. Write down the SSID and store it in a secure place before closing the network.

Using a WLAN device (select models only) 25

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is amber,

press the wireless button.

2. Select Start > Connect To.

3. Select your WLAN from the list, and then type the network security key, if required.

If the network is unsecured, meaning that anyone can access the network, a warning is

●

displayed. Click Connect Anyway to accept the warning and complete the connection.

If the network is a security-enabled WLAN, you are prompted to enter a network security key,

●

which is a security code. Type the code, and then click Connect to complete the connection.

NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.

NOTE: If you do not see the network you want to connect to, click Show all connections. A list

of options will appear that includes creating a new network connection, as well as troubleshooting connection issues.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,

router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

More information about using a WLAN is available through the following resources:

Information from your ISP and the manufacturer's instructions included with your wireless router

●

and other WLAN equipment

Information and Web site links provided in Help and Support

●

For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with each public WLAN location for cost and connection requirements.

For additional information on connecting your computer to a corporate WLAN, contact your network administrator or IT department.

Roaming to another network

When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

26 Chapter 2 Wireless, modem, and local area network

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code division

●

multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains basic information about you, such as a PIN (personal identification number), as well as network information. The computer includes a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

For information on inserting and removing the SIM, refer to the following “Inserting a SIM” and “Removing a SIM” sections.

For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator, refer to the mobile broadband information included with your computer. For additional information, see the HP Web site at

Inserting a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM:

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the

computer on by pressing the power button. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery.

http://www.hp.com/go/mobilebroadband (US only).

Using HP Mobile Broadband (select models only) 27

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

8. Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

Removing a SIM

To remove a SIM:

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the

computer on by pressing the power button. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery.

28 Chapter 2 Wireless, modem, and local area network

7. Press in on the SIM (1), and then remove it from the slot (2).

8. Replace the battery.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

Using HP Mobile Broadband (select models only) 29

Using a Bluetooth wireless device

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows® operating system.

30 Chapter 2 Wireless, modem, and local area network

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

Wireless device is not installed correctly or has been disabled.

●

Wireless device or router hardware has failed.

●

Network configuration (SSID or security) has been changed.

●

Wireless device encountered interference from other devices.

●

NOTE: Wireless networking devices are included with select computer models only. If wireless

networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot create a WLAN connection

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

1. Select Start > My Computer.

2. Right-click in the My Computer window.

3. Select Properties > Hardware > Device Manager > Network Adapters.

4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include

the term wireless, wireless LAN, WLAN, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.

Troubleshooting wireless connection problems 31

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

If there is a network status icon in the notification area, at the far right of the taskbar, right-click the

●

icon, and then click Repair from the menu.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers

●

are installed but the computer is not connected.

If there is no network status icon in the notification area, follow these steps:

●

1. Start > Control Panel > Network and Internet Connections > Network Connections.

2. Click on one of the connections.

3. In the left pane, click Repair this connection.

The Network connections window is displayed, and Windows resets your network device and attempts to reconnect to one of the preferred networks.

Current network security codes are unavailable

If you are prompted for a network key or an SSID when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

For a network connected to your personal wireless router, review the router user guide for

●

instructions on setting up the same codes on both the router and the WLAN device.

For a private network, such as a network in an office or at a public Internet chat room, contact the

●

network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow these steps to connect to the network:

1. Click Control Panel > Network and Internet Connections > Network Connections.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

2. Right-click the network, and then click Properties.

3. Click the Wireless Networks tab.

4. Select the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that

the router or access point is operating.

32 Chapter 2 Wireless, modem, and local area network

5. Click the Association tab, and then enter the correct wireless encryption data into the Network

key field.

6. Click OK to save these settings.

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows:

Move your computer closer to the wireless router or access point.

●

Temporarily disconnect other wireless devices such as a microwave, cordless phone, or cellular

●

phone to be sure that they are not interfering.

If the connection does not improve, try forcing the device to reestablish all connection values:

1. Click Control Panel > Network and Internet Connections > Network Connections.

2. Right-click the network, and then click Properties.

3. Click the Wireless Networks tab.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

4. Select a network, and then click Remove.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions.

Troubleshooting wireless connection problems 33

Using the modem (select models only)

The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

WARNING! Connecting the internal analog modem to a digital line can permanently damage the

modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.

If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end (2) of the cable toward the computer.

Connecting a modem cable

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem

cable (purchased separately) or telephone cable into the RJ-45 (network) jack.

To connect a modem cable:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the RJ-11 telephone wall jack (2).

34 Chapter 2 Wireless, modem, and local area network

Connecting a country- or region-specific modem cable adapter

Telephone jacks vary by country or region. To use the modem and the modem cable (purchased separately) outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (purchased separately).

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the country- or region-specific modem cable adapter (2).

3. Plug the country- or region-specific modem cable adapter (3) into the telephone wall jack.

Selecting a location setting

Viewing the current location selection

To view the current location setting for the modem, follow these steps:

1. Select Start > Control Panel.

2. Click Date, Time, Language, and Regional Options.

3. Click Regional and Language Options.

4. Your location is displayed under Location.

Using the modem (select models only) 35

Adding new locations when traveling

By default, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem.

As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add multiple location settings for any country or region.

CAUTION: To prevent losing your home country or region settings, do not delete your current modem

country or region settings. To enable modem use in other countries or regions while preserving your home country or region configuration, add a new configuration for each location in which you will use the modem.

CAUTION: To prevent configuring the modem in a way that violates the telecommunications

regulations and laws of the country or region you are visiting, select the country or region in which the computer is located. The modem may not function properly if the correct country or region selection is not made.

To add a location setting for the modem, follow these steps:

1. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options.

2. Then click the Dialing Rules tab.

3. Click New. (The New Location window is displayed.)

4. In the Location name box, type a name (such as “home” or “work”) for the new location setting.

5. Select a country or region from the Country/region drop-down list. (If you select a country or region

that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.)

6. Enter the area code, a carrier code (if necessary), and the number to access an outside line (if

necessary).

7. Next to Dial using, click Tone or Pulse.

8. Click OK to save your new location setting. (The Phone and Modem Options window is displayed.)

9. Do one of the following:

To set your new location setting as the current location, click OK.

●

To select another location setting as the current location setting, select your preference from

●

the settings in the Location list, and then click OK.

NOTE: You can use the preceding procedure to add location settings for places within your own

country or region as well as in other countries or regions. For example, you could add a setting named “Work” that includes dialing rules for accessing an outside line.

36 Chapter 2 Wireless, modem, and local area network

Solving travel connection problems

If you experience modem connection problems when using the computer outside of the country or region in which you purchased it, try the following suggestions.

Check the telephone line type.

●

The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line.

Check for pulse or tone dialing.

●

An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in the Phone and Modem Options settings. The dialing mode option selected must match the dialing mode supported by the telephone line in your location.

To determine the dialing mode supported by a telephone line, dial a few digits on the telephone, and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse dialing. Tones indicate that the telephone line supports tone dialing.

To change the dialing mode in your current modem location setting, follow these steps:

1. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options.

2. Then click the Dialing Rules tab.

3. Select your modem location setting.

4. Click Edit.

5. Click either Tone or Pulse.

6. Click OK twice.

Check the telephone number you are dialing and the response of the remote modem.

●

Dial a telephone number, make sure there is a response from the remote modem, and then hang up.

Set the modem to ignore dial tones.

●

If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial Tone” error message.

To set the modem to ignore all dial tones before dialing, follow these steps:

1. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options.

2. Then click the Modems tab.

3. Click the listing for the modem.

4. Click Properties.

5. Click Modem.

Using the modem (select models only) 37

6. Clear the check box for Wait for dial tone before dialing.

7. Click OK twice.

38 Chapter 2 Wireless, modem, and local area network

Connecting to a local area network (LAN)

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

To connect the network cable:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the cable into a network wall jack (2).

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem

or telephone cable into the RJ-45 (network) jack.

Connecting to a local area network (LAN) 39

3 Pointing devices and keyboard

Using pointing devices

Setting pointing device preferences

Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware >

Mouse.

Using the TouchPad

To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines.

NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad

before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function.

Using the pointing stick (select models only)

Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse.

Connecting an external mouse

You can connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device.

Using the keyboard

Using hotkeys

Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).

The icons on the f3, f4, and f8 through f10 keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections.

NOTE: Your computer may look slightly different from the illustration in this section.

40 Chapter 3 Pointing devices and keyboard

Function Hotkey

Display system information. fn+esc

Initiate Standby. fn+f3

Switch the screen image. fn+f4

Display Power Assistant. fn+f8

Decrease screen brightness. fn+f9

Increase screen brightness. fn+f10

To use a hotkey command on the computer keyboard, follow either of these steps:

Briefly press the fn key, and then briefly press the second key of the hotkey command.

●

– or –

Press and hold down the fn key, briefly press the second key of the hotkey command, and then

●

release both keys at the same time.

Displaying system information

Press fn+esc to display information about system hardware components and the system BIOS version number.

In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number.

Using the keyboard 41

Initiating Standby

CAUTION: To reduce the risk of information loss, save your work before initiating Standby.

Press fn+f3 to initiate Standby.

When Standby is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in Standby, the power lights blink.

CAUTION: To reduce the risk of information loss, save your work before initiating Standby.

The computer must be on before you can initiate Standby.

NOTE: If a critical battery level occurs while the computer is in Standby, the computer initiates

Hibernation and the information stored in memory is saved to the hard drive. The factory setting for critical battery action is Hibernate, but this setting can be changed in advanced power settings.

To exit Standby, briefly press the power button

The function of the fn+f3 hotkey can be changed. For example, you can set the fn+f3 hotkey to initiate Hibernation instead of Standby.

NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f3

hotkey.

42 Chapter 3 Pointing devices and keyboard

Switching the screen image

Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video standard. The fn+f4 hotkey can also alternate images among other devices receiving video information from the computer.

The following video transmission types, with examples of devices that use them, are supported by the

fn+f4 hotkey:

LCD (computer display)

●

External VGA (most external monitors)

●

Using the keyboard 43

Displaying Power Assistant

Press fn+f8 to open Power Assistant. Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. Power Assistant also provides tools and information to help you make informed decisions on power management.

NOTE: If Power Assistant is not installed on your computer, pressing fn+f8 displays the battery charge

information.

44 Chapter 3 Pointing devices and keyboard

Decreasing screen brightness

Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally.

Increasing screen brightness

Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally.

Using the keyboard 45

Using HP QuickLook 3

QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.

Use QuickLook 3 to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.

NOTE: QuickLook 3 does not support Standby or Hibernation in Windows.

For more information about setting up and using QuickLook 3, refer to the QuickLook 3 software Help.

Using keypads

The computer includes either an embedded numeric keypad or an integrated numeric keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

Refer to the illustration that most closely matches your computer.

Using the embedded numeric keypad

If the computer includes an embedded numeric keypad, the 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

Component Description

(1) fn key Enables/disables the embedded numeric keypad when pressed in

46 Chapter 3 Pointing devices and keyboard

combination with the num lk key.

Component Description

(2) Embedded numeric keypad Can be used like the keys on an external numeric keypad when

pressed in combination with the fn and num lk keys.

(3) num lk key Alternates between the navigation and numeric functions on the

embedded numeric keypad.

NOTE: The keypad function that is active when the computer is

turned off will be reinstated when the computer is turned back on.

Enabling and disabling the embedded numeric keypad

Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to their standard keyboard functions.

NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad

is connected to the computer.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination.

To change the function of a keypad key to keypad functions while the keypad is off, press and hold

●

the fn key while pressing the keypad key.

To use the keypad keys temporarily as standard keys while the keypad is on:

●

Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

◦

Using the integrated numeric keypad

If the computer includes an integrated numeric keypad, the 17 keys of the integrated numeric keypad can be used like the keys on an external keypad.

Using keypads 47

Component Description

(1) num lk key Alternates between the navigation and numeric functions on the

integrated numeric keypad.

NOTE: The keypad function that is active when the computer is

turned off will be reinstated when the computer is turned back on.

(2) Integrated numeric keypad Can be used like the keys on an external numeric keypad.

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

●

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

48 Chapter 3 Pointing devices and keyboard

Cleaning the TouchPad and keyboard

Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris.

Cleaning the TouchPad and keyboard 49

4 Multimedia

Multimedia features

Your computer includes multimedia features that allow you to listen to music and view pictures. Your computer may include the following multimedia components:

Optical drive for playing audio and video discs

●

Integrated speakers for listening to music

●

Integrated microphones for recording your own audio

●

Integrated webcam that allows you to capture and share video

●

Preinstalled multimedia software that allows you to play and manage your music, movies, and

●

pictures

NOTE: Your computer may not include all of the components listed.

The following sections explain how to use the multimedia components included with your computer.

Adjusting the volume

You can adjust the volume using the following controls:

Computer volume buttons:

●

To mute or restore volume, press the mute button (1).

◦

To decrease volume, press and hold the volume down button (2) until the desired volume

◦

level is reached.

50 Chapter 4 Multimedia

To increase volume, press and hold the volume up button (3) until the desired volume level

◦

is reached.

Windows volume control:

●

a. Click the Volume icon in the notification area, at the far right of the taskbar.

b. Increase or decrease the volume by moving the slider up or down. Click the Mute check box

to mute the volume.

– or –

a. Double-click the Volume icon in the notification area.

b. In the Master Volume column, you can increase or decrease the volume by moving the

Volume slider up or down. You can also adjust the balance or mute the volume.

If the Volume icon is not displayed in the notification area, follow these steps to add it:

a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio

Devices > Volume tab.

b. Select the Place volume icon in the taskbar check box.

c. Click Apply.

Program volume control:

●

Volume can also be adjusted within some programs.

Multimedia software

Your computer includes preinstalled multimedia software that allows you to play music and view pictures. The following sections provide details about preinstalled multimedia software and installing multimedia software from a disc.

Multimedia software 51

Accessing your preinstalled multimedia software

To access preinstalled multimedia software:

Select Start > All Programs, and then open the multimedia program you want to use.

▲

NOTE: Some programs may be located in subfolders.

NOTE: For details about using software included with the computer, refer to the software

manufacturer’s instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.

Installing multimedia software from a disc

To install any multimedia software from a CD or DVD, follow these steps:

1. Insert the disc into the optical drive (select models only) or an optional external optical drive.

2. When the installation wizard opens, follow the on-screen instructions.

3. Restart the computer if you are prompted to do so.

NOTE: If your computer does not have an optical drive, you can connect an external optical drive

(purchased separately) to one of the USB ports on the computer.

52 Chapter 4 Multimedia

Audio

Your computer enables you to use a variety of audio features:

Play music using your computer speakers and/or connected external speakers

●

Record sound using the internal microphones or connect an external microphone

●

Download music from the Internet

●

Create multimedia presentations using audio and images

●

Transmit sound and images with instant messaging programs

●

Stream radio programs (select models only) or receive FM radio signals

●

Create or “burn” audio CDs

●

Connecting external audio devices

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

To connect external devices such as external speakers, headphone, or a microphone, refer to the information provided with the device. For best results, remember the following tips:

Be sure that the device cable is securely connected to the correct jack on your computer. (Cable

●

connectors are normally color-coded to match the corresponding jacks on the computer.)

Be sure to install any drivers required by the external device.

●

NOTE: A driver is a required program that acts like a translator between the device and the

programs that use the device.

Checking your audio functions

To check the system sound on your computer, follow these steps:

1. Select Start > Control Panel.

2. Click Sounds, Speech, and Audio Devices > Sounds and Audio Devices.

3. When the Sounds and Audio Devices Properties window opens, click the Sounds tab. Under

Program events, select any sound event, such as a beep or alarm, and click the Play button.

You should hear sound through the speakers or through connected headphones.

To check the record functions of the computer, follow these steps:

1. Select Start > All Programs > Accessories > Entertainment > Sound Recorder.

2. Click Record and speak into the microphone. Save the file to the desktop.

3. Open Windows Media Player and play back the sound.

Audio 53

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To confirm or change the audio settings on your computer, right-click the Sound icon on the

▲

taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices.

54 Chapter 4 Multimedia

Video

Your computer enables you to use a variety of video features:

Watch movies

●

Play games over the Internet

●

Edit pictures and video to create presentations

●

Connect external video devices

●

Connecting an external monitor or projector

Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.

Using the external monitor port

The external monitor port connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. The external monitor port is an analog display interface.

To connect a VGA display device, connect the device cable to the external monitor port.

▲

NOTE: If a properly connected external display device does not display an image, press fn+f4 to

transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

Using the DisplayPort

The DisplayPort connects a digital display device such as a high-performance monitor or projector. The DisplayPort delivers higher performance over the VGA external monitor port and improves digital connectivity.

Video 55

To connect a digital display device, connect the device cable to the DisplayPort.

▲

NOTE: If a properly connected external display device does not display an image, press fn+f4 to

transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

56 Chapter 4 Multimedia

Optical drive (select models only)

Your computer may include an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies.

Identifying the optical drive

Select Start > My Computer.

▲

You will see a list of all the devices installed on your computer. You may have one of the following types of drives:

DVD-ROM Drive

●

DVD±RW SuperMulti Double-Layer (DL) with Light Scribe Drive

●

NOTE: Double-layer discs can store more data than single-layer discs. However, double-layer

discs burned with this drive may not be compatible with many existing single-layer DVD drives and players.

Blu-ray ROM DVD±RW SuperMulti DL Drive

●

NOTE: Some of these drives may not be supported by your computer.

Using optical discs (CDs, DVDs, and BDs)

An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.

Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive, it can also read BDs.

NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are

not necessarily all of the supported optical drives.

Some optical drives can also write to optical discs as described in the following table.

Optical drive type Write to CD-RW Write to DVD±RW/RWrite to DVD±RW DL Write label to

LightScribe CD or DVD ±RW/R

DVD-ROM Drive No No No No

DVD±RW SuperMulti DL LightScribe Drive*

Blu-ray ROM DVD±RW SuperMulti DL Drive*

*Double-layer discs can store more data than single-layer discs. However, double-layer discs burned with this drive may not be compatible with many single-layer DVD drivers and players.

†

LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white

photography.

†

Yes Yes Yes Yes

Yes Yes Yes No

CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or

video playback functionality, do not initiate Standby or Hibernation while reading a CD, DVD, or BD, or writing to a CD or DVD.

Optical drive (select models only) 57

Selecting the right disc (CDs, DVDs, and BDs)

An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs but have a much higher storage capacity.

NOTE: The optical drive on your computer may not support all the types of optical discs discussed in

this section.

CD-R discs

Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone. Typical uses include the following:

Distributing large presentations

●

Sharing scanned and digital photos, video clips, and written data

●

Making your own music CDs

●

Keeping permanent archives of computer files and scanned home records

●

Offloading files from your hard drive to free up disk space

●

After data is recorded, it cannot be erased or written over.

CD-RW discs

Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently. Typical uses include the following:

Developing and maintaining large documents and project files

●

Transporting work files

●

Making weekly backups of hard drive files

●

Updating photos, video, audio, and data continuously

●

DVD±R discs

Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it cannot be erased or written over.

DVD±RW discs

Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

LightScribe DVD+R discs

Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.

58 Chapter 4 Multimedia

Blu-ray Discs (BDs)

BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a dual-layer DVD at 8.5 GB.

Typical uses include the following:

Storage of large amounts of data

●

High-definition video playback and storage

●

Video games

●

NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,

compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed.

Playing a CD, DVD, or BD

1. Turn on the computer.

2. Press the release button (1) on the drive bezel to release the disc tray.

3. Pull out the tray (2).

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up

over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6. Close the disc tray.

If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Optical drive (select models only) 59

NOTE: For best results, be sure that your AC adapter is plugged into an external power source while

playing a BD.

Configuring AutoPlay

1. Select Start > My Computer.

2. Right-click the device (such as CD-ROM drive), and then click Properties.

3. Click the AutoPlay tab, and then select one of the available actions.

4. Click OK.

NOTE: For more information about AutoPlay, select Start > Help and Support.

Changing DVD region settings

Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.

You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.

CAUTION: The region settings on your DVD drive can be changed only 5 times.

The region setting you select the fifth time becomes the permanent region setting on the DVD drive.

The number of region changes remaining is displayed on the DVD Region tab.

To change settings through the operating system:

1. Select Start > My Computer.

2. Right-click in the window and select Properties > Hardware tab > Device Manager.

3. Click the plus sign (+) next to DVD/CD-ROM drives.

4. Right-click the DVD drive for which you want to change region settings, and then click

Properties.

5. Click the DVD Region tab and change settings.

6. Click OK.

Observing the copyright warning

It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

60 Chapter 4 Multimedia

CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:

Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

Before writing to a disc, close all open programs except the disc software you are using.

Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.

Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration.

NOTE: For details about using software included with the computer, refer to the software

manufacturer’s instructions, which may be provided on disc, in the software Help, or on the manufacturer's Web site.

Copying a CD, DVD, or BD

1. Select Start > All Programs > Roxio > Creator Business.

2. In the right pane, click Copy Disc.

3. Insert the disc you want to copy into the optical drive.

4. Click Copy at the bottom right of the screen.

Creator Business reads the source disc and copies the data to a temporary folder on your hard drive.

5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.

After the information is copied, the disc you created is ejected automatically.

Creating (burning) a CD, DVD, or BD

If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD.

Observe the following guidelines when burning a CD or DVD:

Before burning a disc, save and close any open files and close all programs.

●

A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it

●

cannot be changed.

Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.

●

A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings

●

before you burn them to a CD or DVD that cannot be changed.

DVD players used in home systems usually do not support all DVD formats. Refer to the user guide

●

that came with your DVD player for a list of supported formats.

An MP3 file uses less space than other music file formats, and the process for creating an MP3

●

disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players or on computers with MP3 software installed.

Optical drive (select models only) 61

To burn a CD or DVD, follow these steps:

1. Download or copy the source files into a folder on your hard drive.

2. Insert a blank disc into the optical drive (select models only) or an optional external optical drive.

3. Select Start > All Programs and the name of the software you want to use.

4. Select the kind of disc you want to create—data, audio, or video.

5. Right-click Start, click Explore, and navigate to the folder where the source files are stored.

6. Open the folder, and then drag the files to the drive that contains the blank optical disc.

7. Initiate the burning process as directed by the program you have selected.

For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site.

CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,

to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

Removing an optical disc (CD, DVD, or BD)

1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the

tray (2) until it stops.

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3. Close the disc tray and place the disc in a protective case.

Troubleshooting

The following sections describe several common issues and resolutions.

62 Chapter 4 Multimedia

The optical disc tray does not open for removal of a CD, DVD, or BD

1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it

stops.

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4. Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If Windows® does not detect an attached device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1. Remove any discs from the optical drive.

2. Select Start > My Computer.

3. Right-click in the window and select Properties > Hardware tab, and then click Device

Manager.

4. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus

sign (-) is already showing. Look for an optical drive listing.

If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device driver must be reinstalled."

Optical drive (select models only) 63

A disc does not play

Save your work and close all open programs before playing a CD, DVD, or BD.

●

Log off the Internet before playing a CD, DVD, or BD.

●

Be sure that you insert the disc properly.

●

Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.

●

Wipe from the center of the disc to the outer edge.

Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit

●

available at many electronics stores.

Disable Standby before playing a disc.

●

Do not initiate Hibernation or Standby while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

Playback may resume.

◦

– or –

The playback window in the multimedia program may close. To return to playing the disc, click

◦

the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

Increase system resources:

●

Turn off external devices such as printers and scanners. Disconnecting these devices frees up valuable system resources and results in better playback performance.

Change desktop color properties. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color, as follows:

1. Right-click anywhere on the desktop except on an icon, and then select Properties > Settings.

2. Set Color quality to Medium (16 bit).

A disc does not play automatically

1. Click Start > My Computer.

2. Right-click the device (such as CD-ROM drive), and then click Properties.

3. Click the AutoPlay tab, and then select one of the available actions.

4. Click OK.

A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.

NOTE: For more information about AutoPlay, refer to Help and Support.

64 Chapter 4 Multimedia

A movie stops, skips, or plays erratically

Check to be sure the disc is not scratched or damaged.

●

Clean the disc.

●

Conserve system resources by trying the following suggestions:

●

Log off the Internet.

◦

Change the color properties of the desktop:

◦

1. Right-click on a blank area of the computer desktop, and select Properties > Settings.

2. Set Color quality to Medium (16 bit), if this setting is not already selected.

Disconnect external devices, such as a printer, scanner, camera, or handheld device.

◦

A movie is not visible on an external display

1. If both the computer display and an external display are turned on, press fn+f4 one or more times

to switch between the 2 displays.

2. Configure the monitor settings to make the external display primary:

a. Right-click on a blank area of the computer desktop, and select Properties > Settings.

b. Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as

the secondary display.

To get information about a multimedia question not covered in this guide, select Start > Help and

Support.

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

●

Turn off Standby and Hibernation.

●

Be sure that you are using the right kind of disc for your drive. See your user guides for more

●

information about disc types.

Be sure that the disc is inserted properly.

●

Select a slower write speed and try again.

●

If you are copying a disc, save the information on the source disc to your hard drive before trying

●

to burn the contents to a new disc, and then burn from your hard drive.

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device

●

Manager.

A device driver must be reinstalled

Obtaining the latest HP device drivers

Follow either of the following procedures to obtain HP device drivers.

Optical drive (select models only) 65

To use the HP Update Utility:

1. Select Start > All Programs > HP > HP Update.

2. On the HP Welcome screen, click Settings, and then select a time when the utility should check

for software updates on the Web.

3. Click Next to immediately check for HP software updates.

To use the HP Web site:

1. Open your Internet browser, go to

2. Click the option for software and driver downloads, and then type your computer model number in

the product box.

3. Press enter, and then follow the on-screen instructions.

Obtaining Microsoft device drivers

You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for your hardware drivers, as well as for the Windows operating system and other Microsoft products.

To use Microsoft Update:

1. Open your Internet browser and go to

2. Click Microsoft Update to get the latest updates for your computer operating system, programs,

and hardware.

3. Follow the on-screen instructions to install Microsoft Update.

4. Click Change settings and select a time for Microsoft Update to check for updates to the Windows

operating system and other Microsoft products.

5. If prompted to do so, restart your computer.

http://www.hp.com/support, and select your country or region.

http://www.microsoft.com, and click Security & Updates.

66 Chapter 4 Multimedia

Webcam (select models only)

Your computer may include an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo, record a video, or make an audio recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive.

To access the webcam and HP Webcam software, select Start > All Programs > Webcam Applications > HP Webcam.

The webcam software enables you to experiment with the following features:

Video—Record and play back webcam video.

●

Audio—Record and play back audio.

●

Streaming video—Use with instant message software solutions that support UVC (Universal Video

●

Class) cameras.

Snapshots—Take still photos.

●

HP Business Card Reader—Use to transform business cards into a usable database of contact

●

information.

NOTE: For information about using software designed for use with the integrated webcam, refer to

the webcam software Help.

For optimum performance, observe the following guidelines while using the integrated webcam:

Be sure that you have the latest version of an instant message program before attempting a video

●

conversation.

The webcam may not work properly across some network firewalls.

●

NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN

or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems. For additional information, contact your network administrator or IT department.

Whenever possible, place bright light sources behind the webcam and out of the picture area.

●

Adjusting webcam properties

You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated webcam, usually from a configuration, settings, or properties menu:

Brightness—Controls the amount of light that is incorporated into the image. A higher brightness

●

setting creates a brighter image; a lower brightness setting creates a darker image.

Contrast—Controls the difference between lighter and darker areas on the image. A higher

●

contrast setting intensifies the image; a lower contrast setting maintains more of the original information’s dynamic range but leads to a flatter image.

Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,

●

green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.

Saturation—Controls the strength of color in the final image. A higher saturation setting creates a

●

bolder image; a lower saturation setting creates a more subtle image.

Webcam (select models only) 67

Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a

●

more defined image; a lower sharpness setting creates a softer image.

Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting

●

the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker.

For information about using the webcam, select Start > Help and Support.

Capturing business card images

You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book software, such as Microsoft® Outlook Contacts.

To capture a business card image:

1. Open HP Business Card Reader by selecting Start > All Programs > HP > HP Business Card

Reader.

2. To capture one business card, click Quick Scan.

– or –

To capture multiple business cards, click Multi Scan.

3. Insert a business card into the business card slot on the front of the computer (1), and slide the

card to the left (2) to center it under the webcam.

NOTE: If any text is obscured by the slot, rotate the card 180 degrees, with the text facing the

webcam.

68 Chapter 4 Multimedia

4. Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicates

that the webcam is now in focus.

The webcam turns on, and the scanning process starts immediately. You will hear a camera shutter sound when the image is captured, and the information from the card is filled in the fields automatically.

5. If you are capturing multiple business card images, remove the business card and insert another

one. The webcam light turns on when the card is in focus. The webcam then captures the business card image and the webcam light turns off.

Repeat this step for additional business cards.

NOTE: Do not move or raise the display until you have finished capturing all of the business

cards.

6. When you have finished capturing one or more business card images, remove the business card

from the slot and raise the display.

7. Review the information captured by Business Card Reader to be sure that it is complete.

For more information on using Business Card Reader, refer to the software Help.

Webcam (select models only) 69

5 Power management

Setting power options

Using power-saving states

The computer has two power-saving states enabled at the factory: Standby and Hibernation.

When Standby is initiated, the power light blinks and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.

When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off.

CAUTION: To prevent possible audio and video degradation, loss of audio or video playback

functionality, or loss of information, do not initiate Standby or Hibernation while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions while

the computer is in Standby or in Hibernation.

NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Standby or

Hibernation, and the display will be turned off.

Initiating and exiting Standby

The system is set at the factory to initiate Standby after 10 minutes of inactivity when running on battery power and 25 minutes of inactivity when running on external power.

Power settings and timeouts can be changed using Power Options in Windows® Control Panel.

With the computer on, you can initiate Standby in any of the following ways:

Close the display.

●

Press fn+f3.

●

Click Start > Turn Off Computer > Stand By.

●

If Stand by is not displayed, follow these steps:

a. Click the down arrow.

b. Select Stand by from the list.

c. Click OK.

70 Chapter 5 Power management

To exit Standby:

Briefly press the power button.

▲

When the computer exits Standby, the power light turns on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required when the computer exits Standby, you must enter

your Windows password before your work will return to the screen.

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after 30 minutes of inactivity when running on battery power or when the battery reaches a critical battery level.

NOTE: The system will not initiate Hibernation when running on external power.

Power settings and timeouts can be changed using Power Options in Windows Control Panel.

To initiate Hibernation:

1. Select Start > Turn Off Computer.

2. Hold down the shift key and select Hibernate.

If Hibernate is not displayed, follow these steps:

a. Click the down arrow.

b. Select Hibernate from the list.

c. Click OK.

To exit Hibernation:

Briefly press the power button.

▲

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter

your Windows password before your work will return to the screen.

Using the Power Meter

The Power Meter is located in the notification area, at the far right of the taskbar. The Power Meter allows you to quickly access power settings and view the remaining battery charge.

To access Power Options, right-click the Power Meter icon and select Adjust Power

●

Properties.

To display the percentage of remaining battery charge, double-click the Power Meter icon.

●

Different battery meter icons indicate whether the computer is running on battery or external power.

To remove the Power Meter icon from the notification area, follow these steps:

1. Right-click the Power Meter icon in the notification area, and then click Adjust Power

Properties.

2. Click the Advanced tab.

Setting power options 71

3. Clear the Always show icon on the taskbar check box.

4. Click Apply, and then click OK.

To show the Power Meter icon in the notification area, follow these steps:

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Click the Advanced tab.

3. Select the Always show icon on the taskbar check box.

4. Click Apply, and then click OK.

NOTE: If you cannot see an icon you have placed in the notification area, click the Show Hidden

Icons icon (< or <<) in the notification area.

Using power schemes

A power scheme is a collection of system settings that manages how the computer uses power. Power schemes can help you conserve power and maximize computer performance.

The following power schemes are available:

Portable/Laptop (recommended)

●

Home/Office Desk

●

Presentation

●

Always On

●

Minimal Power Management

●

Max Battery

●

You can change the settings of these power plans through Power Options.

Viewing the current scheme

Click the Power Meter icon in the notification area, at the far right of the taskbar.

▲

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options.

Selecting a different power scheme

Click the Power Meter icon in the notification area, at the far right of the taskbar, and then select

▲

a power scheme from the list.

– or –

a. Select Start > Control Panel > Performance and Maintenance > Power Options.

b. Select a power scheme from the Power schemes list.

c. Click OK.

72 Chapter 5 Power management

Customizing power schemes

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Select a power scheme from the Power schemes list.

3. Modify the Plugged in and Running on batteries settings as needed.

4. Click OK.

Setting password protection upon exiting Standby

To set the computer to prompt for a password when the computer exits Standby, follow these steps:

1. Right-click the Power Meter icon in the notification area, and then click Adjust Power

Properties.

2. Click the Advanced tab.

3. Select the Prompt for password when computer resumes from standby check box.

4. Click Apply.

Setting power options 73

Using Power Assistant (select models only)

Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. Power Assistant provides tools and information to help you make informed decisions on power management:

Power consumption predictions in hypothetical system configurations

●

Predefined power profiles

●

Usage details and graphs showing power consumption trends over time

●

Starting Power Assistant

To start Power Assistant when Windows is running:

Select Start > All Programs > HP > HP Power Assistant.

– or –

Press fn+f8.

Power Assistant opens, and the following tabs are displayed:

Settings—Displays the opening page, which shows battery charge and power consumption

●

information.

Preferences—Enables you to set device preferences.

●

Usage Details—Enables you to enter information about computer use.

●

Charts—Displays charts and graphs of power consumption.

●

About—Displays Power Assistant Help and version information.

●

For more information about using, configuring, and managing Power Assistant, refer to the Power Assistant software Help.

Using external AC power

External AC power is supplied through one of the following devices:

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Approved AC adapter

●

Optional docking device

●

Connect the computer to external AC power under any of the following conditions:

WARNING! Do not charge the computer battery while you are onboard aircraft.

When you are charging or calibrating a battery

●

When you are installing or modifying system software

●

When you are writing information to a CD or DVD

●

74 Chapter 5 Power management

When you connect the computer to external AC power, the following events occur:

The battery begins to charge.

●

If the computer is turned on, the battery meter icon in the notification area changes appearance.

●

When you disconnect external AC power, the following events occur:

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life. To increase display

●

brightness, press the fn+f10 hotkey or reconnect the AC adapter.

Connecting the AC adapter

WARNING! To reduce the risk of electric shock or damage to the equipment:

Plug the power cord into an AC outlet that is easily accessible at all times.

Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

To connect the computer to external AC power, follow these steps:

1. Plug the AC adapter into the power connector (1) on the computer.

2. Plug the power cord into the AC adapter (2).

3. Plug the other end of the power cord into an AC outlet (3).

Using battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.

Using battery power 75

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To

increase display brightness, use the fn+f10 hotkey or reconnect the AC adapter.

You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Displaying the remaining battery charge

Double-click the Power Meter icon in the notification area, at the far right of the taskbar.

▲

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options > Power Meter tab.

Most charge indicators report battery status as both a percentage and as the number of minutes of charge remaining:

The percentage indicates the approximate amount of charge remaining in the battery.

●

The time indicates the approximate running time remaining on the battery if the battery continues

●

to provide power at the current level. For example, the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing.

When a battery is charging, a lightning bolt icon may be superimposed over the battery icon on the Power Meter screen.

Inserting or removing the battery

CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent

loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.

To insert the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

76 Chapter 5 Power management

2. Insert the battery (1) into the battery bay until it is seated.

The battery release latch (2) automatically locks the battery into place.

To remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery from the computer (2).

Charging a battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device.

The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

Using battery power 77

Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.

To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations:

If you are charging a new battery, charge it fully before turning on the computer.

●

Charge the battery until the battery light turns off.

●

NOTE: If the computer is on while the battery is charging, the battery meter in the notification

area may show 100 percent charge before the battery is fully charged.

Allow the battery to discharge below 5 percent of a full charge through normal use before charging

●

it.

If the battery has been unused for one month or more, calibrate the battery instead of simply

●

charging it.

The battery light displays charge status:

Amber: The battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power source has reached a low battery level.

●

When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source, the light turns off when all batteries

●

in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Maximizing battery discharge time

Battery discharge time varies, depending on the features you use while on battery power. Maximum discharge time gradually shortens as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

Lower the brightness on the display.

●

Remove the battery from the computer when it is not being used or charged.

●

Store the battery in a cool, dry location.

●

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks.

If a low battery level is not resolved, the computer enters a critical battery level, and the battery light blinks rapidly.

78 Chapter 5 Power management

The computer takes the following actions for a critical battery level:

If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation.

●

If Hibernation is disabled and the computer is on or in Standby, the computer remains briefly in

●

Standby, and then shuts down and loses any unsaved information.

Using battery power 79

Resolving a low battery level

CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level

and has initiated Hibernation, do not restore power until the power lights turn off.

Resolving a low battery level when external power is available

Connect one of the following devices:

▲

AC adapter

●

Optional expansion product or docking device

●

Optional power adapter

●

Resolving a low battery level when a charged battery is available

1. Turn off the computer or initiate Hibernation.

2. Remove the discharged battery, and then insert a charged battery.

3. Turn on the computer.

Resolving a low battery level when no power source is available

Initiate Hibernation.

▲

– or –

Save your work and shut down the computer.

Resolving a low battery level when the computer cannot exit Hibernation

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1. Insert a charged battery or plug the computer into external power.

2. Exit Hibernation by briefly press the power button.

Calibrating a battery

Calibrate a battery under the following conditions:

When battery charge displays seem inaccurate

●

When you observe a significant change in battery run time

●

Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.

Step 1: Fully charge the battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

NOTE: The battery charges whether the computer is off or in use, but it charges faster when the

computer is off.

80 Chapter 5 Power management

To fully charge the battery:

1. Insert the battery into the computer.

2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or

optional docking device, and then plug the adapter or device into external power.

The battery light on the computer turns on.

3. Leave the computer plugged into external power until the battery is fully charged.

The battery light on the computer turns off.

Step 2: Disable Hibernation and Standby

1. Right-click the Power Meter icon in the notification area, at the far right of the taskbar, and then

click Adjust Power Properties.

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Record the 4 settings listed in the Running on batteries and Plugged in columns so that you can

reset them after the calibration.

3. Set the 4 options to Never.

4. Click OK.

Step 3: Discharge the battery

The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it.

If you plan to leave the computer unattended during the discharge, save your information before

●

beginning the discharge procedure.

If you use the computer occasionally during the discharge procedure and have set energy-saving

●

timeouts, expect the following performance from the system during the discharge process:

The monitor will not turn off automatically.

◦

Hard drive speed will not decrease automatically when the computer is idle.

◦

System-initiated Hibernation will not occur.

◦

To discharge a battery:

1. Unplug the computer from its external power source, but do not turn off the computer.

2. Run the computer on battery power until the battery is discharged. The battery light begins to blink

when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

Using battery power 81

Step 4: Fully recharge the battery

To recharge the battery:

1. Plug the computer into external power and maintain external power until the battery is fully

recharged. When the battery is recharged, the battery light on the computer turns off.

You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned

off.

Step 5: Reenable Hibernation and Standby

CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and

information loss if the computer reaches a critical battery level.

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Reenter the settings that you recorded for the items in the Plugged in column and the Running

on batteries column.

3. Click OK.

Conserving battery power

Select low power-use settings through Power Options in Windows Control Panel.

●

Turn off wireless and local area network (LAN) connections and exit modem applications when you

●

are not using them.

Disconnect external devices that are not plugged into an external power source, when you are not

●

using them.

Stop, disable, or remove any external media cards that you are not using.

●

Use the fn+f9 and fn+f10 hotkeys to adjust screen brightness as needed.

●

If you leave your work, initiate Standby or Hibernation, or shut down the computer.

●

Storing a battery

CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods

of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.

To prolong the charge of a stored battery, place it in a cool, dry place.

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,

recharge the battery before returning it to storage.

Calibrate a battery before using it if it has been stored for one month or more.

82 Chapter 5 Power management

Disposing of a used battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water.

Refer to the Regulatory, Safety and Environmental Notices for battery disposal information.

Replacing the battery

Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing

a new battery when the storage capacity indicator turns green-yellow.

Using battery power 83

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms:

The computer will not turn on when connected to the AC adapter.

●

The display does not turn on when the computer is connected to the AC adapter and external

●

power.

The power light is off when the computer is connected to the AC adapter.

●

To test the AC adapter:

1. Remove the battery from the computer.

2. Connect the AC adapter to the computer and to an AC outlet.

3. Turn on the computer.

If the power light turns on, the AC adapter is functioning properly.

●

If the power light remains off, the AC adapter is not functioning and should be replaced.

●

Contact technical support for information on obtaining a replacement AC power adapter. Select

Start > Help and Support > Contact support.

Shutting down the computer

CAUTION: Unsaved information will be lost when the computer is shut down.

The Shut Down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a USB port

●

When the computer will be unused and disconnected from external power for an extended period

●

To shut down the computer, follow these steps:

NOTE: If the computer is in Standby or in Hibernation, you must first exit Standby or Hibernation before

shutdown is possible.

1. Save your work and close all open programs.

2. Select Start > Turn Off Computer > Turn Off.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete. Then, click Shut Down > Turn Off.

●

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power and remove the battery.

●

84 Chapter 5 Power management

6Drives

Identifying installed drives

Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive.

To view the drives installed on the computer, select Start > My Computer.

Handling drives

Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

Identifying installed drives 85

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,

observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Standby and allow the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Handle a drive carefully; do not drop a drive or place items on it.

Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in Standby, or in Hibernation, turn the computer on and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc. The write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damage a drive.

86 Chapter 6 Drives

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

To run Disk Defragmenter:

1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

2. Under Volume, click the listing for the hard drive, usually listed as (C:), and then click

Defragment.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

2. Follow the on-screen instructions.

Improving hard drive performance 87

Using HP 3D DriveGuard

HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions:

You drop the computer.

●

You move the computer with the display closed while the computer is running on battery power.

●

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.

NOTE: If the upgrade bay contains a hard drive, the hard drive is protected by HP 3D DriveGuard.

Hard drives that are in an optional docking device or are connected to a USB port are not protected by HP 3D DriveGuard.

For more information, refer to the HP 3D DriveGuard software Help.

Identifying HP 3D DriveGuard status

The drive light on the computer changes to an amber color to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, use the icon in the notification area, at the far right of the taskbar:

If the software is enabled, a green check mark is superimposed over the hard drive icon.

●

If the software is disabled, a red X is superimposed over the hard drive icon.

●

If the drives are parked, a yellow moon is superimposed over the hard drive icon.

●

If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:

The computer will not shut down.

●

The computer will not initiate Standby or Hibernation, except as described in the following Note.

●

NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D

DriveGuard allows the computer to initiate Hibernation.

The computer will not activate battery alarms set on the Alarms tab in Power Options Properties.

●

Before you move the computer, HP recommends that you either shut it down or initiate Standby or Hibernation.

Using HP 3D DriveGuard software

The HP 3D DriveGuard software enables you to perform the following tasks:

Enable and disable HP 3D DriveGuard.

●

NOTE: Depending on your user privileges, you may not be able to enable or disable HP 3D

DriveGuard.

Determine whether a drive in the system is supported.

●

Hide or show the icon in the notification area.

●

88 Chapter 6 Drives

To open the software and change settings, follow these steps:

1. Double-click the icon in the notification area, at the far right of the taskbar.

– or –

Right-click the icon in the notification area, and then select Settings.

2. Click the appropriate button to change settings.

3. Click OK.

Using HP 3D DriveGuard 89

Replacing a hard drive in the hard drive bay

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button. Then shut down the computer through the operating system.

To remove a hard drive:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external hardware devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery from the computer.

7. Loosen the 2 hard drive cover screws (1).

8. Remove the hard drive cover (2).

9. Loosen the hard drive screw (1).

10. Pull the hard drive tab to the right (2) to disconnect the hard drive.

90 Chapter 6 Drives

HP (Hewlett-Packard) A7V-M, D3L12AWABA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Features

Identifying hardware

Top components

TouchPad

Lights

Buttons and fingerprint reader

Keys

Front components

Right-side components

Left-side components

Rear components

Bottom components

Display components

Wireless antennas (select models only)

Additional hardware components

Identifying the labels

Using wireless devices (select models only)

Identifying wireless and network icons

Using the wireless controls

Using the wireless button

Using Wireless Assistant software (select models only)

Using HP Connection Manager (select models only)

Using operating system controls

Using a WLAN device (select models only)

Setting up a WLAN

Protecting your WLAN

Connecting to a WLAN

Roaming to another network

Using HP Mobile Broadband (select models only)

Inserting a SIM

Removing a SIM

Using a Bluetooth wireless device

Bluetooth and Internet Connection Sharing (ICS)

Troubleshooting wireless connection problems

Cannot create a WLAN connection

Cannot connect to a preferred network

Current network security codes are unavailable

WLAN connection is very weak

Cannot connect to the wireless router

Using the modem (select models only)

Connecting a modem cable

Connecting a country- or region-specific modem cable adapter

Selecting a location setting

Viewing the current location selection

Adding new locations when traveling

Solving travel connection problems

Connecting to a local area network (LAN)

3 Pointing devices and keyboard

Using pointing devices

Setting pointing device preferences

Using the TouchPad

Using the pointing stick (select models only)

Connecting an external mouse

Using the keyboard

Using hotkeys

Displaying system information

Initiating Standby

Switching the screen image

Displaying Power Assistant

Decreasing screen brightness

Increasing screen brightness

Using HP QuickLook 3

Using keypads

Using the embedded numeric keypad

Enabling and disabling the embedded numeric keypad

Switching key functions on the embedded numeric keypad

Using the integrated numeric keypad

Using an optional external numeric keypad

Cleaning the TouchPad and keyboard

4 Multimedia

Multimedia features

Adjusting the volume

Multimedia software

Accessing your preinstalled multimedia software

Installing multimedia software from a disc

Audio