HP (Hewlett-Packard) A7V-M, D3L12AWABA User Manual

HP ProBook User Guide
© Copyright 2009 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2009
Document Part Number: 570790-001
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Table of contents
1 Features
Identifying hardware ............................................................................................................................. 1
Top components .................................................................................................................. 1
TouchPad ............................................................................................................ 1
Lights ................................................................................................................... 3
Buttons and fingerprint reader ............................................................................. 5
Keys .................................................................................................................... 9
Front components .............................................................................................................. 10
Right-side components ...................................................................................................... 11
Left-side components ........................................................................................................ 13
Rear components .............................................................................................................. 14
Bottom components ........................................................................................................... 15
Display components ......................................................................................................... 16
Wireless antennas (select models only) ............................................................................ 17
Additional hardware components ...................................................................................... 19
Identifying the labels ........................................................................................................................... 19
2 Wireless, modem, and local area network
Using wireless devices (select models only) ...................................................................................... 21
Identifying wireless and network icons .............................................................................. 22
Using the wireless controls ................................................................................................ 22
Using the wireless button ................................................................................................... 22
Using Wireless Assistant software (select models only) .................................................... 23
Using HP Connection Manager (select models only) ........................................................ 23
Using operating system controls ........................................................................................ 23
Using a WLAN device (select models only) ....................................................................................... 24
Setting up a WLAN ............................................................................................................ 24
Protecting your WLAN ....................................................................................................... 24
Connecting to a WLAN ...................................................................................................... 26
Roaming to another network .............................................................................................. 26
Using HP Mobile Broadband (select models only) ............................................................................. 27
Inserting a SIM ................................................................................................................... 27
Removing a SIM ................................................................................................................ 28
Using a Bluetooth wireless device ..................................................................................................... 30
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 30
Troubleshooting wireless connection problems ................................................................................. 31
Cannot create a WLAN connection ................................................................................... 31
Cannot connect to a preferred network ............................................................................. 32
Current network security codes are unavailable ................................................................ 32
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WLAN connection is very weak ......................................................................................... 33
Cannot connect to the wireless router ............................................................................... 33
Using the modem (select models only) .............................................................................................. 34
Connecting a modem cable ............................................................................................... 34
Connecting a country- or region-specific modem cable adapter ....................................... 35
Selecting a location setting ................................................................................................ 35
Viewing the current location selection ............................................................... 35
Adding new locations when traveling ................................................................ 36
Solving travel connection problems .................................................................. 37
Connecting to a local area network (LAN) .......................................................................................... 39
3 Pointing devices and keyboard
Using pointing devices ....................................................................................................................... 40
Setting pointing device preferences ................................................................................... 40
Using the TouchPad .......................................................................................................... 40
Using the pointing stick (select models only) ..................................................................... 40
Connecting an external mouse .......................................................................................... 40
Using the keyboard ............................................................................................................................ 40
Using hotkeys .................................................................................................................... 40
Displaying system information ......................................................................... 41
Initiating Standby .............................................................................................. 42
Switching the screen image ............................................................................. 43
Displaying Power Assistant ............................................................................... 44
Decreasing screen brightness .......................................................................... 45
Increasing screen brightness ........................................................................... 45
Using HP QuickLook 3 ....................................................................................................................... 46
Using keypads .................................................................................................................................... 46
Using the embedded numeric keypad ............................................................................... 46
Enabling and disabling the embedded numeric keypad .................................... 47
Switching key functions on the embedded numeric keypad ............................. 47
Using the integrated numeric keypad ................................................................................ 47
Using an optional external numeric keypad ....................................................................... 48
Cleaning the TouchPad and keyboard ............................................................................................... 49
4 Multimedia
Multimedia features ............................................................................................................................ 50
Multimedia software ........................................................................................................................... 51
Audio .................................................................................................................................................. 53
Video .................................................................................................................................................. 55
Optical drive (select models only) ...................................................................................................... 57
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Adjusting the volume ......................................................................................................... 50
Accessing your preinstalled multimedia software .............................................................. 52
Installing multimedia software from a disc ......................................................................... 52
Connecting external audio devices .................................................................................... 53
Checking your audio functions ........................................................................................... 53
Connecting an external monitor or projector ...................................................................... 55
Using the external monitor port ......................................................................... 55
Using the DisplayPort ........................................................................................ 55
Identifying the optical drive ................................................................................................ 57
Using optical discs (CDs, DVDs, and BDs) ....................................................................... 57
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 58
CD-R discs ........................................................................................................ 58
CD-RW discs ..................................................................................................... 58
DVD±R discs ..................................................................................................... 58
DVD±RW discs ................................................................................................. 58
LightScribe DVD+R discs .................................................................................. 58
Blu-ray Discs (BDs) ........................................................................................... 59
Playing a CD, DVD, or BD ................................................................................................. 59
Configuring AutoPlay ......................................................................................................... 60
Changing DVD region settings .......................................................................................... 60
Observing the copyright warning ....................................................................................... 60
Copying a CD, DVD, or BD ................................................................................................ 61
Creating (burning) a CD, DVD, or BD ................................................................................ 61
Removing an optical disc (CD, DVD, or BD) ..................................................................... 62
Troubleshooting ................................................................................................................. 62
The optical disc tray does not open for removal of a CD, DVD, or BD ............. 63
The computer does not detect the optical drive ................................................ 63
A disc does not play .......................................................................................... 64
A disc does not play automatically .................................................................... 64
A movie stops, skips, or plays erratically .......................................................... 65
A movie is not visible on an external display ..................................................... 65
The process of burning a disc does not begin, or it stops before
completion ......................................................................................................... 65
A device driver must be reinstalled ................................................................... 65
Obtaining the latest HP device drivers ............................................. 65
Obtaining Microsoft device drivers ................................................... 66
Webcam (select models only) ............................................................................................................ 67
Adjusting webcam properties ............................................................................................. 67
Capturing business card images ....................................................................................... 68
5 Power management
Setting power options ......................................................................................................................... 70
Using power-saving states ................................................................................................. 70
Using the Power Meter ...................................................................................................... 71
Using power schemes ....................................................................................................... 72
Setting password protection upon exiting Standby ............................................................ 73
Using Power Assistant (select models only) ...................................................................................... 74
Starting Power Assistant .................................................................................................... 74
Using external AC power .................................................................................................................... 74
Connecting the AC adapter ............................................................................................... 75
Using battery power ........................................................................................................................... 75
Displaying the remaining battery charge ........................................................................... 76
Inserting or removing the battery ....................................................................................... 76
Charging a battery ............................................................................................................. 77
Maximizing battery discharge time .................................................................................... 78
Initiating and exiting Standby ............................................................................ 70
Initiating and exiting Hibernation ....................................................................... 71
Viewing the current scheme .............................................................................. 72
Selecting a different power scheme .................................................................. 72
Customizing power schemes ............................................................................ 73
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Managing low battery levels .............................................................................................. 78
Identifying low battery levels ............................................................................. 78
Resolving a low battery level ............................................................................. 80
Resolving a low battery level when external power is available ....... 80
Resolving a low battery level when a charged battery is
available ........................................................................................... 80
Resolving a low battery level when no power source is
available ........................................................................................... 80
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 80
Calibrating a battery ........................................................................................................... 80
Step 1: Fully charge the battery ........................................................................ 80
Step 2: Disable Hibernation and Standby ......................................................... 81
Step 3: Discharge the battery ............................................................................ 81
Step 4: Fully recharge the battery ..................................................................... 82
Step 5: Reenable Hibernation and Standby ...................................................... 82
Conserving battery power .................................................................................................. 82
Storing a battery ................................................................................................................ 82
Disposing of a used battery ............................................................................................... 83
Replacing the battery ........................................................................................................ 83
Testing an AC adapter ....................................................................................................................... 84
Shutting down the computer ............................................................................................................... 84
6 Drives
Identifying installed drives .................................................................................................................. 85
Handling drives ................................................................................................................................... 85
Improving hard drive performance ..................................................................................................... 87
Using HP 3D DriveGuard ................................................................................................................... 88
Replacing a hard drive in the hard drive bay ...................................................................................... 90
Replacing a drive in the upgrade bay ................................................................................................. 93
7 External devices
Using a USB device ........................................................................................................................... 99
Using a 1394 device ......................................................................................................................... 101
Using a serial device (select models only) ....................................................................................... 103
Using external drives ........................................................................................................................ 104
Using a docking device .................................................................................................................... 105
Using Disk Defragmenter ................................................................................................... 87
Using Disk Cleanup ........................................................................................................... 87
Identifying HP 3D DriveGuard status ................................................................................. 88
Using HP 3D DriveGuard software .................................................................................... 88
Removing the protective insert .......................................................................................... 93
Replacing a hard drive ....................................................................................................... 93
Replacing an optical drive .................................................................................................. 96
Connecting a USB device .................................................................................................. 99
Stopping and removing a USB device ............................................................................. 100
Using USB legacy support ............................................................................................... 100
Connecting a 1394 device ............................................................................................... 101
Stopping and removing a 1394 device ............................................................................ 101
Using optional external devices ....................................................................................... 104
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8 External media cards
Using Media Card Reader cards ...................................................................................................... 106
Inserting a digital card ...................................................................................................... 106
Stopping and removing a digital card .............................................................................. 107
Using ExpressCards (select models only) ........................................................................................ 108
Configuring an ExpressCard ............................................................................................ 108
Inserting an ExpressCard ................................................................................................ 108
Stopping and removing an ExpressCard ......................................................................... 109
Using Smart Cards (select models only) .......................................................................................... 111
Inserting a smart card ...................................................................................................... 111
Removing a smart card .................................................................................................... 111
9 Memory modules
Adding or replacing a memory module in the expansion memory module slot ................................ 113
Upgrading a memory module in the primary memory module slot ................................................... 116
Increasing the hard drive space for the Hibernation file ................................................................... 120
10 Security
Protecting the computer ................................................................................................................... 121
Using passwords .............................................................................................................................. 122
Setting passwords in Windows ........................................................................................ 122
Setting passwords in Computer Setup ............................................................................ 122
BIOS administrator password .......................................................................................... 123
Using Computer Setup DriveLock ................................................................................... 126
Using Computer Setup Auto DriveLock ........................................................................... 130
Using Computer Setup security features .......................................................................................... 132
Securing system devices ................................................................................................. 132
Viewing Computer Setup System Information ................................................................. 132
Using Computer Setup System IDs ................................................................................. 133
Using antivirus software ................................................................................................................... 134
Using firewall software ..................................................................................................................... 135
Installing critical security updates ..................................................................................................... 136
Using HP ProtectTools Security Manager (select models only) ....................................................... 137
Installing a security cable ................................................................................................................. 138
Managing a BIOS administrator password ...................................................... 124
Entering a BIOS administrator password ........................................................ 126
Setting a DriveLock password ......................................................................... 127
Entering a DriveLock password ...................................................................... 128
Changing a DriveLock password .................................................................... 129
Removing DriveLock protection ...................................................................... 130
Entering an Automatic DriveLock password ................................................... 130
Removing Automatic DriveLock protection ..................................................... 131
11 Software Updates
Updating software ............................................................................................................................ 139
Updating the BIOS ........................................................................................................... 140
Updating programs and drivers ....................................................................................... 142
Determining the BIOS version ......................................................................... 140
Downloading a BIOS update ........................................................................... 141
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12 Backup and recovery
Backing up your information ............................................................................................................. 144
Performing a recovery ...................................................................................................................... 145
Recovering your information ............................................................................................ 145
Recovering the operating system and programs ............................................................. 145
13 Computer Setup
Starting Computer Setup .................................................................................................................. 146
Using Computer Setup ..................................................................................................................... 146
Navigating and selecting in Computer Setup ................................................................... 146
Restoring factory settings in Computer Setup ................................................................. 147
Computer Setup menus ................................................................................................................... 147
File menu ......................................................................................................................... 148
Security menu .................................................................................................................. 148
System Configuration menu ............................................................................................ 149
14 MultiBoot
About the boot device order ............................................................................................................. 153
Enabling boot devices in Computer Setup ....................................................................................... 155
Considering boot order changes ...................................................................................................... 156
Choosing MultiBoot preferences ...................................................................................................... 157
Setting a new boot order in Computer Setup ................................................................... 157
Dynamically choosing a boot device using the F9 prompt ............................................... 157
Setting a MultiBoot Express prompt ................................................................................ 158
Entering MultiBoot Express preferences ......................................................................... 158
15 Management and Printing
Using Client Management Solutions ................................................................................................ 159
Configuring and deploying a software image ................................................................... 159
Managing and updating software ..................................................................................... 160
HP Client Manager for Altiris (select models only) .......................................... 160
HP CCM (Client Configuration Manager) (select models only) ....................... 162
HP SSM (System Software Manager) ............................................................. 163
Using the HP Universal Print Driver (select models only) ................................................................ 164
Index ................................................................................................................................................................. 165
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1 Features

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, click View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.

Top components

TouchPad
Component Description
(1) Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button (select models only)* Functions like the left button on an external mouse.
(3) TouchPad* Moves the pointer and selects or activates items on the screen.
(4) Left TouchPad button* Functions like the left button on an external mouse.
(5) Right pointing stick button (select models only)* Functions like the right button on an external mouse.
Identifying hardware 1
Component Description
(6) TouchPad scroll zone Scrolls up or down.
(7) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.
2 Chapter 1 Features
Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Wireless lights (2)*
(2)
(3) Battery light
(4) Drive light
Power lights (2)
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in Standby.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Blinking turquoise: The hard drive or optical drive (select
models only) is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Identifying hardware 3
Component Description
(5) QuickLook light
On: The computer is on.
Off: The computer is off, in Standby, or in Hibernation.
(6) QuickWeb light On: The Web browser is in use.
(7) Caps lock light On: Caps lock is on.
(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.
(9) Volume mute light
Turquoise: Speaker sound is on.
Amber: Speaker sound is off.
(10) Volume down light Blinking: The volume down button is being used to decrease the
speaker volume.
(11) Volume up light Blinking: The volume up button is being used to increase the
speaker volume.
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.
The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Component Description
(1) Wireless lights (2)*
(2)
Power lights (2)
4 Chapter 1 Features
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in Standby.
Off: The computer is off or in Hibernation.
Component Description
(3) Battery light
(4) Drive light
(5) QuickLook light
(6) QuickWeb light On: The Web browser is in use.
(7) Caps lock light On: Caps lock is on.
(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Blinking turquoise: The hard drive or optical drive (select
models only) is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
On: The computer is on.
Off: The computer is off, in Standby, or in Hibernation state.
(9) Volume mute light
(10) Volume down light Blinking: The volume down button is being used to decrease the
(11) Volume up light Blinking: The volume up button is being used to increase the
(12) Calculator light On: The Windows calculator function is on.
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.
The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Buttons and fingerprint reader
NOTE: Refer to the illustration that most closely matches your computer.
Turquoise: Speaker sound is on.
Amber: Speaker sound is off.
speaker volume.
speaker volume.
Identifying hardware 5
Component Description
(1) Power button
(2) QuickLook button
(3) QuickWeb button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button to shut
down the computer.
When the computer is in Standby, press the button
briefly to exit Standby.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance > Power Options.
When the computer is off, press the button to open
HP QuickLook.
When the computer is on, press the button to open
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to open
HP QuickWeb.
(4) Wireless button Turns the wireless feature on or off but does not establish
6 Chapter 1 Features
When the computer is on, press the button to open
the default Web browser.
a wireless connection.
Component Description
(5) Volume mute button Mutes and restores speaker sound.
(6) Volume down button Decreases computer volume.
(7) Volume up button Increases computer volume.
(8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
Component Description
(1) Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button to shut
down the computer.
When the computer is in Standby, press the button
briefly to exit Standby.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance > Power Options.
Identifying hardware 7
Component Description
(2) QuickLook button
(3) QuickWeb button
(4) Wireless button Turns the wireless feature on or off but does not establish
(5) Volume mute button Mutes and restores speaker sound.
(6) Volume down button Decreases computer volume.
(7) Volume up button Increases computer volume.
(8) Calculator button Opens the Windows calculator feature.
(9) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
When the computer is off, press the button to open
HP QuickLook.
When the computer is on, press the button to open
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to open
HP QuickWeb.
When the computer is on, press the button to open
the default Web browser.
a wireless connection.
password logon.
8 Chapter 1 Features
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination with the
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
fn key.
combination with a function key or the esc key.
combination with the fn key.
Identifying hardware 9
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in

Front components

combination with a function key or the esc key.
combination with the fn key.
10 Chapter 1 Features
Component Description
(1) Wireless light
(2) Power light
(3) Battery light
(4) Drive light
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: The computer is on.
Blinking: The computer is in Standby.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Blinking turquoise: The hard drive or optical drive (select
models only) is being accessed.
(5) Webcam light (select models only) On: The webcam is in use.
(6) Display release latch Opens the computer.
(7) Speakers (2) Produce sound.
(8) Business card slot Holds a business card in position so that the webcam (select

Right-side components

NOTE: Refer to the illustration that most closely matches your computer.
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
models only) can capture an image.
Identifying hardware 11
Component Description
(1) Media Card Reader Supports the following optional digital card formats:
Memory Stick
Memory Stick Pro
Memory Stick Duo (adapter required)
Memory Stick Duo Pro (adapter required)
MultiMediaCard
MultiMediaCard Plus
Secure Digital (SD) Memory Card
Secure Digital (SD) High Capacity Memory Card
micro Secure Digital (SD) Memory Card (adapter required)
xD-Picture Card
(2) Upgrade bay Supports an optical drive or a hard drive.
(3) USB port Connects an optional USB device.
(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a
camcorder.
(5) RJ-11 (modem) jack Connects a modem cable.
(6) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
Component Description
(1) Media Card Reader Supports the following optional digital card formats:
Memory Stick
12 Chapter 1 Features
Memory Stick Pro
Memory Stick Duo (adapter required)
Memory Stick Duo Pro (adapter required)
Component Description
(2) Upgrade bay Supports an optical drive or a hard drive.
(3) USB port Connects an optional USB device.
(4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a
(5) Serial port Connects an optional device such as a serial modem, mouse, or

Left-side components

NOTE: Refer to the illustration that most closely matches your computer.
MultiMediaCard
MultiMediaCard Plus
Secure Digital (SD) Memory Card
Secure Digital (SD) High Capacity Memory Card
micro Secure Digital (SD) Memory Card (adapter required)
xD-Picture Card
camcorder.
printer.
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(2) DisplayPort Connects an optional digital display device such as a high-
performance monitor or projector.
(3) USB ports (3) Connect optional USB devices.
(4) ExpressCard slot Supports optional ExpressCards.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
Identifying hardware 13
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(2) DisplayPort Connects an optional digital display device such as a high-
performance monitor or projectors.
(3) USB ports (3) Connect optional USB devices.
(4) Smart card reader Supports optional smart cards and Java™ Cards.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

Rear components

NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) RJ-45 (network) jack Connects a network cable.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(2) External monitor port Connects an external VGA monitor or projector.
(3) Power connector Connects an AC adapter.
14 Chapter 1 Features
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) RJ-11 (modem) jack Connects a modem cable.
(3) RJ-45 (network) jack Connects a network cable.
(4) External monitor port Connects an external VGA monitor or projector.
(5) Power connector Connects an AC adapter.

Bottom components

NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
Component Description
(1) Battery bay Holds the battery.
Identifying hardware 15
Component Description
(2) SIM slot Contains a wireless subscriber identity module (SIM) (select
models only). The SIM slot is located inside the battery bay.
(3) Battery release latch Releases the battery from the battery bay.
(4) Docking connector Connects an optional docking device.
(5) Accessory battery connector Connects an optional accessory battery.
(6) Bluetooth compartment Contains a Bluetooth device.
(7) Vents (6) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(8) HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module (select models only).
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
(9) Memory module compartment Contains an expansion memory module slot.
(10) Hard drive bay Holds the hard drive.

Display components

NOTE: Your computer may look slightly different from the illustration in this section.
16 Chapter 1 Features
Component Description
(1) Internal display switch Turns off the display or initiates Standby if the display is closed
(2) Internal microphones (2) Record sound.
(3) Webcam light (select models only) On: The webcam is in use.
(4) Webcam (select models only) Records audio and video and captures still photographs.

Wireless antennas (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.
while the power is on.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
Identifying hardware 17
Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
18 Chapter 1 Features

Additional hardware components

Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) Battery* Powers the computer when the computer is not plugged into
(3) AC adapter Converts AC power to DC power.
external power.
*Batteries and power cords vary in appearance by region and country.

Identifying the labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:
Service tag—Provides important information, including the following:
Product Name (1). This is the product name affixed to the front of your computer.
Serial Number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Model description (4). This is an alphanumeric identifier used to locate documents, drivers,
and support for your computer.
Warranty period (5). This number describes the duration (in years) of the warranty period for
this computer.
Identifying the labels 19
Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
Wireless certification label(s) (select models only)—Provide information about optional wireless
devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
Card Identifier) of your SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of your HP Mobile Broadband Module. This label is located inside the battery bay.
20 Chapter 1 Features
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