Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark
of Intel Corporation in the U.S. and other
countries or regions. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2009
Document Part Number: 570790-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Video .................................................................................................................................................. 55
Using Client Management Solutions ................................................................................................ 159
Configuring and deploying a software image ................................................................... 159
Managing and updating software ..................................................................................... 160
HP Client Manager for Altiris (select models only) .......................................... 160
HP CCM (Client Configuration Manager) (select models only) ....................... 162
HP SSM (System Software Manager) ............................................................. 163
Using the HP Universal Print Driver (select models only) ................................................................ 164
Index ................................................................................................................................................................. 165
x
1Features
Identifying hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, click View system information.
3.Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
TouchPad
ComponentDescription
(1)Pointing stick (select models only)*Moves the pointer and selects or activates items on the screen.
(2)Left pointing stick button (select models only)*Functions like the left button on an external mouse.
(3)TouchPad*Moves the pointer and selects or activates items on the screen.
(4)Left TouchPad button*Functions like the left button on an external mouse.
(5)Right pointing stick button (select models only)*Functions like the right button on an external mouse.
Identifying hardware1
ComponentDescription
(6)TouchPad scroll zoneScrolls up or down.
(7)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers
and Other Hardware > Mouse.
2Chapter 1 Features
Lights
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)Wireless lights (2)*
(2)
(3)Battery light
(4)Drive light
Power lights (2)
†
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device, the HP Mobile Broadband
Module (select models only), and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
Blinking turquoise: The hard drive or optical drive (select
●
models only) is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
Identifying hardware3
ComponentDescription
(5)QuickLook light
On: The computer is on.
●
Off: The computer is off, in Standby, or in Hibernation.
●
(6)QuickWeb lightOn: The Web browser is in use.
(7)Caps lock lightOn: Caps lock is on.
(8)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
(9)Volume mute light
Turquoise: Speaker sound is on.
●
Amber: Speaker sound is off.
●
(10)Volume down lightBlinking: The volume down button is being used to decrease the
speaker volume.
(11)Volume up lightBlinking: The volume up button is being used to increase the
speaker volume.
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.
The wireless light on the front of the computer is visible whether the computer is open or closed.
†
The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
ComponentDescription
(1)Wireless lights (2)*
(2)
Power lights (2)
4Chapter 1 Features
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device, the HP Mobile Broadband
Module (select models only), and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
†
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
ComponentDescription
(3)Battery light
(4)Drive light
(5)QuickLook light
(6)QuickWeb lightOn: The Web browser is in use.
(7)Caps lock lightOn: Caps lock is on.
(8)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
Blinking turquoise: The hard drive or optical drive (select
●
models only) is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
On: The computer is on.
●
Off: The computer is off, in Standby, or in Hibernation state.
●
(9)Volume mute light
(10)Volume down lightBlinking: The volume down button is being used to decrease the
(11)Volume up lightBlinking: The volume up button is being used to increase the
(12)Calculator lightOn: The Windows calculator function is on.
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.
The wireless light on the front of the computer is visible whether the computer is open or closed.
†
The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Buttons and fingerprint reader
NOTE:Refer to the illustration that most closely matches your computer.
Turquoise: Speaker sound is on.
●
Amber: Speaker sound is off.
●
speaker volume.
speaker volume.
Identifying hardware5
ComponentDescription
(1)Power button
(2)QuickLook button
(3)QuickWeb button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in Standby, press the button
●
briefly to exit Standby.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance >
Power Options.
When the computer is off, press the button to open
●
HP QuickLook.
When the computer is on, press the button to open
●
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to open
●
HP QuickWeb.
(4)Wireless buttonTurns the wireless feature on or off but does not establish
6Chapter 1 Features
When the computer is on, press the button to open
●
the default Web browser.
a wireless connection.
ComponentDescription
(5)Volume mute buttonMutes and restores speaker sound.
(6)Volume down button Decreases computer volume.
(7)Volume up buttonIncreases computer volume.
(8)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a
password logon.
ComponentDescription
(1)Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in Standby, press the button
●
briefly to exit Standby.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance >
Power Options.
Identifying hardware7
ComponentDescription
(2)QuickLook button
(3)QuickWeb button
(4)Wireless buttonTurns the wireless feature on or off but does not establish
(5)Volume mute buttonMutes and restores speaker sound.
(6)Volume down buttonDecreases computer volume.
(7)Volume up buttonIncreases computer volume.
(8)Calculator buttonOpens the Windows calculator feature.
(9)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a
When the computer is off, press the button to open
●
HP QuickLook.
When the computer is on, press the button to open
●
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to open
●
HP QuickWeb.
When the computer is on, press the button to open
●
the default Web browser.
a wireless connection.
password logon.
8Chapter 1 Features
Keys
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in
fn key.
combination with a function key or the esc key.
combination with the fn key.
Identifying hardware9
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in
Front components
combination with a function key or the esc key.
combination with the fn key.
10Chapter 1 Features
ComponentDescription
(1)Wireless light
(2)Power light
(3)Battery light
(4)Drive light
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device, the HP Mobile Broadband
Module (select models only), and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
Blinking turquoise: The hard drive or optical drive (select
●
models only) is being accessed.
(5)Webcam light (select models only)On: The webcam is in use.
(6)Display release latchOpens the computer.
(7)Speakers (2) Produce sound.
(8)Business card slotHolds a business card in position so that the webcam (select
Right-side components
NOTE:Refer to the illustration that most closely matches your computer.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
models only) can capture an image.
Identifying hardware11
ComponentDescription
(1)Media Card ReaderSupports the following optional digital card formats:
Memory Stick
●
Memory Stick Pro
●
Memory Stick Duo (adapter required)
●
Memory Stick Duo Pro (adapter required)
●
MultiMediaCard
●
MultiMediaCard Plus
●
Secure Digital (SD) Memory Card
●
Secure Digital (SD) High Capacity Memory Card
●
micro Secure Digital (SD) Memory Card (adapter required)
●
xD-Picture Card
●
(2)Upgrade baySupports an optical drive or a hard drive.
(3)USB portConnects an optional USB device.
(4)1394 portConnects an optional IEEE 1394 or 1394a device, such as a
camcorder.
(5)RJ-11 (modem) jackConnects a modem cable.
(6)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
ComponentDescription
(1)Media Card ReaderSupports the following optional digital card formats:
Memory Stick
●
12Chapter 1 Features
Memory Stick Pro
●
Memory Stick Duo (adapter required)
●
Memory Stick Duo Pro (adapter required)
●
ComponentDescription
(2)Upgrade baySupports an optical drive or a hard drive.
(3)USB portConnects an optional USB device.
(4)1394 portConnects an optional IEEE 1394 or 1394a device, such as a
(5)Serial portConnects an optional device such as a serial modem, mouse, or
Left-side components
NOTE:Refer to the illustration that most closely matches your computer.
MultiMediaCard
●
MultiMediaCard Plus
●
Secure Digital (SD) Memory Card
●
Secure Digital (SD) High Capacity Memory Card
●
micro Secure Digital (SD) Memory Card (adapter required)
●
xD-Picture Card
●
camcorder.
printer.
ComponentDescription
(1)VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(2)DisplayPortConnects an optional digital display device such as a high-
(5)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(6)Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
Identifying hardware13
ComponentDescription
(1)VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(2)DisplayPortConnects an optional digital display device such as a high-
performance monitor or projectors.
(3)USB ports (3)Connect optional USB devices.
(4)Smart card readerSupports optional smart cards and Java™ Cards.
(5)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(6)Audio-out (headphone) jack Produces sound when connected to optional powered stereo
Rear components
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)RJ-45 (network) jackConnects a network cable.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(2)External monitor portConnects an external VGA monitor or projector.
(3)Power connectorConnects an AC adapter.
14Chapter 1 Features
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)RJ-11 (modem) jackConnects a modem cable.
(3)RJ-45 (network) jackConnects a network cable.
(4)External monitor portConnects an external VGA monitor or projector.
(5)Power connectorConnects an AC adapter.
Bottom components
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
ComponentDescription
(1)Battery bayHolds the battery.
Identifying hardware15
ComponentDescription
(2)SIM slotContains a wireless subscriber identity module (SIM) (select
models only). The SIM slot is located inside the battery bay.
(3)Battery release latchReleases the battery from the battery bay.
(4)Docking connectorConnects an optional docking device.
(5)Accessory battery connectorConnects an optional accessory battery.
(6)Bluetooth compartmentContains a Bluetooth device.
(7)Vents (6)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(8)HP Mobile Broadband Module compartmentContains an HP Mobile Broadband Module (select models only).
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(9)Memory module compartmentContains an expansion memory module slot.
(10)Hard drive bayHolds the hard drive.
Display components
NOTE:Your computer may look slightly different from the illustration in this section.
16Chapter 1 Features
ComponentDescription
(1)Internal display switchTurns off the display or initiates Standby if the display is closed
(2)Internal microphones (2)Record sound.
(3)Webcam light (select models only)On: The webcam is in use.
(4)Webcam (select models only) Records audio and video and captures still photographs.
Wireless antennas (select models only)
NOTE:Your computer may look slightly different from the illustration in this section.
while the power is on.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
Identifying hardware17
ComponentDescription
(1)WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
18Chapter 1 Features
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)Battery*Powers the computer when the computer is not plugged into
(3)AC adapterConverts AC power to DC power.
external power.
*Batteries and power cords vary in appearance by region and country.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Service tag—Provides important information, including the following:
●
Product Name (1). This is the product name affixed to the front of your computer.
◦
Serial Number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
◦
Part number/Product number (p/n) (3). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Model description (4). This is an alphanumeric identifier used to locate documents, drivers,
◦
and support for your computer.
Warranty period (5). This number describes the duration (in years) of the warranty period for
◦
this computer.
Identifying the labels19
Have this information available when you contact technical support. The service tag label is affixed
to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label(s) (select models only)—Provide information about optional wireless
●
devices and the approval markings of some of the countries or regions in which the devices have
been approved for use. An optional device may be a wireless local area network (WLAN) device
or an optional Bluetooth® device. If your computer model includes one or more wireless devices,
one or more certification labels are included with your computer. You may need this information
when traveling internationally. Wireless certification labels are affixed to the bottom of the
computer.