Page 1
Getting Started
Compaq Notebook
Page 2
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2011
Document Part Number: 638580-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
Page 3
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
Page 4
iv Safety warning notice
Page 5
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons ................................................................................................................................. 6
Keys ..................................................................................................................................... 7
Right side ............................................................................................................................................. 8
Left side ................................................................................................................................................ 9
Display ................................................................................................................................................ 10
Bottom ................................................................................................................................................ 11
3 Networking .................................................................................................................................................... 12
Using an Internet service provider (ISP) ............................................................................................ 13
Connecting to a wireless network ....................................................................................................... 13
Connecting to an existing WLAN ....................................................................................... 14
Setting up a new WLAN network ....................................................................................... 14
Configuring a wireless router ............................................................................ 15
Protecting your WLAN ....................................................................................... 15
4 Keyboard and pointing devices ................................................................................................................... 16
Using the keyboard ............................................................................................................................ 16
Using the action keys ......................................................................................................... 16
Using pointing devices ....................................................................................................................... 17
Setting pointing device preferences ................................................................................... 17
Using the TouchPad .......................................................................................................... 17
Turning the TouchPad off and on ...................................................................... 18
Navigating ......................................................................................................... 18
Selecting ........................................................................................................... 19
Using TouchPad gestures ................................................................................. 19
Scrolling ............................................................................................ 20
v
Page 6
Pinching/Zooming ............................................................................. 20
5 Maintenance .................................................................................................................................................. 21
Inserting or removing the battery ........................................................................................................ 21
Replacing or upgrading the hard drive ............................................................................................... 23
Removing the hard drive .................................................................................................... 23
Installing a hard drive ......................................................................................................... 24
Adding or replacing memory modules ................................................................................................ 25
Updating programs and drivers .......................................................................................................... 29
Cleaning your computer ..................................................................................................................... 29
Cleaning the display .......................................................................................................... 29
Cleaning the TouchPad and keyboard .............................................................................. 29
6 Backup and recovery .................................................................................................................................... 30
Restore ............................................................................................................................................... 31
Creating restore media ....................................................................................................................... 31
Performing a system restore .............................................................................................................. 32
Restoring using the dedicated recovery partition (select models only) .............................. 32
Restoring using the restore media ..................................................................................... 33
Changing the computer boot order .................................................................................... 33
Backing up and recovering your information ...................................................................................... 33
Using Windows Backup and Restore ................................................................................ 34
Using Windows system restore points ............................................................................... 35
When to create restore points ........................................................................... 35
Create a system restore point ........................................................................... 35
Restore to a previous date and time ................................................................. 35
7 Customer support ......................................................................................................................................... 36
Contacting customer support ............................................................................................................. 36
Labels ................................................................................................................................................. 37
8 Specifications ................................................................................................................................................ 38
Input power ......................................................................................................................................... 39
Operating environment ....................................................................................................................... 40
Index ................................................................................................................................................................... 41
vi
Page 7
1Welcome
Finding information
●
After you set up and register the computer, it is important to take the following steps:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, refer to
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide.
Networking on page 12.
Get to know your computer—Learn about your computer features. Refer to
●
your computer on page 4 and Keyboard and pointing devices on page 16 for additional
information.
Create recovery discs—Recover the operating system and software to factory settings in case
●
of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
●
Start > All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
Backup and recovery on page 30.
Getting to know
1
Page 8
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster
Getting Started
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
HP Notebook Reference Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
How to set up the computer
●
Help to identify computer components
●
Computer features
●
How to connect to a wireless network specifications
●
How to use the keyboard and pointing devices
●
How to replace or upgrade the hard drive and memory
●
modules
How to perform a backup and recovery
●
How to contact customer support
●
Computer specifications
●
Power management features
●
How to maximize battery life
●
How to use the multimedia features of the computer
●
How to protect the computer
●
How to care for the computer
●
How to update the software
●
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety, and Environmental Notices
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access technical support
●
Regulatory and safety information
●
Battery disposal information
●
2 Chapter 1 Welcome
Page 9
Resources For information about
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
– or –
Go to
http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
support.
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides >
View Warranty Information.
http://www.hp.com/
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
●
HP support telephone numbers
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
●
Warranty information
– or –
Select Start > All Programs > HP > HP
Documentation > View Warranty Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
copy at
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3
Page 10
2 Getting to know your computer
Top
●
Right side
●
Left side
●
Display
●
Bottom
●
Top
TouchPad
Component Description
(1) TouchPad light
(2)
(3) TouchPad zone Moves the pointer and selects or activates items on the
4 Chapter 2 Getting to know your computer
TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
TouchPad on/off button to turn the TouchPad on and off.
screen.
Page 11
Lights
Component Description
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Component Description
(1) TouchPad light
(2) Caps lock light
(3) Power light
(4)
Wireless light
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber: All wireless devices are off.
●
Top 5
Page 12
Buttons
Description
Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options, or
refer to the HP Notebook Reference Guide.
6 Chapter 2 Getting to know your computer
Page 13
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Displays system information when pressed in combination
(3)
(4)
(5) Action keys Execute frequently used system functions.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
with the esc key.
Top 7
Page 14
Right side
Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light
(3)
(4) Power connector Connects an AC adapter.
(5)
(6)
USB ports (2) Connect optional USB devices.
AC adapter light
Security cable slot Attaches an optional security cable to the computer.
On: The optical drive is in use.
●
Off: The optical drive is idle.
●
White: The computer is connected to external
●
power and the battery is fully charged.
Amber: A battery is charging.
●
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
8 Chapter 2 Getting to know your computer
Page 15
Left side
Component Description
(1)
(2) Vents (2) Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
RJ-45 (network) jack Connects a network cable.
HDMI port (select models only) Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
USB port Connects an optional USB device.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Connects optional powered stereo speakers,
headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(8) Digital Media Slot Supports the following digital card formats:
MultiMediaCard
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Card
●
(9)
(10)
Drive light Blinking white: The hard drive is being accessed.
Power light
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
●
Left side 9
Page 16
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures still photographs.
(4) Internal microphone Records sound.
(5) Internal display switch Turns off the display and initiates Sleep if the display is closed
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLAN).
NOTE: Select computer models only have one WLAN
antenna.
To use the webcam, select Start > All Programs > HP >
HP MediaSmart > HP MediaSmart Webcam.
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
10 Chapter 2 Getting to know your computer
Page 17
Bottom
Component Description
(1) Battery bay Holds the battery.
(2)
(3) Vents (5) Enable airflow to cool internal components.
(4)
(5)
Battery release latch Releases the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Hard drive bay Holds the hard drive.
Memory module compartment Contains the memory module slots.
Bottom 11
Page 18
3Networking
Using an Internet service provider (ISP)
●
Connecting to a wireless network
●
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
●
to an existing WLAN on page 14 or Setting up a new WLAN network on page 14.
Wired—You can access the Internet by connecting to a wired network. For information on
●
connecting to a wired network, refer to the HP Notebook Reference Guide.
Connecting
12 Chapter 3 Networking
Page 19
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up
●
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
●
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
●
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
◦
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as
◦
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Control Panel > Network and Internet > Network and Sharing Center.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
●
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and information and Web site links provided in Help and Support.
Using an Internet service provider (ISP) 13
Page 20
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
14 Chapter 3 Networking
Page 21
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows 7 operating system also provides tools to help you set up a new wireless network. To
use the Windows tools to set up your network:
Select Start > Control Panel > Network and Internet > Network and Sharing Center > Set
●
up a new connection or network > Set up a network. Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
Connecting to a wireless network 15
Page 22
4 Keyboard and pointing devices
Using the keyboard
●
Using pointing devices
●
Using the keyboard
Using the action keys
Action keys are used for performing customized actions that are assigned to specific keys at the top
of the keyboard. The icons on the f1 through f12 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned function.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility.
If this feature is disabled in Setup Utility, you must press fn and an action key to activate the assigned
function.
Icon Action Description
Help and Support Opens Help and Support.
Screen
brightness down
Screen
brightness up
Switch screen
image
16 Chapter 4 Keyboard and pointing devices
Help and Support provides tutorials, answers to questions, and product
updates.
Decreases the screen brightness level.
Increases the screen brightness level.
Switches the screen image among display devices connected to the system.
For example, if a monitor is connected to the computer, this key alternates
the screen image from computer display to monitor display to simultaneous
display on both the computer and the monitor.
Most external monitors receive video information from the computer using
the external VGA video standard. The switch screen image key can also
alternate images among other devices that are receiving video information
from the computer.
Page 23
Icon Action Description
Previous Plays the previous track of an audio CD or the previous section of a DVD or
a BD.
Play/Pause Plays, pauses, or resumes an audio CD, a DVD, or a BD.
Internet and Web Opens a Web browser.
NOTE: Until you set up your Internet or network services, this action key
opens the Internet Connection Wizard.
Next Plays the next track of an audio CD or the next section of a DVD or a BD.
Volume down Decreases speaker volume.
Volume up Increases speaker volume.
Mute Mutes or restores speaker sound.
Wireless Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a
wireless connection, a wireless network must be set up.
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
Using pointing devices 17
Page 24
Turning the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
NOTE: The TouchPad light is off when the TouchPad is on.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
18 Chapter 4 Keyboard and pointing devices
Page 25
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1.
Right-click the Synaptics icon
then click TouchPad Properties.
2. Click a gesture to activate the demonstration.
To turn the gestures on and off:
1.
Right-click the Synaptics icon
then click TouchPad Properties.
2. Select the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
in the notification area, at the far right of the taskbar, and
in the notification area, at the far right of the taskbar, and
Using pointing devices 19
Page 26
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Two-finger scrolling is enabled at the factory.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
●
NOTE: Pinching/zooming is enabled at the factory.
20 Chapter 4 Keyboard and pointing devices
Page 27
5 Maintenance
Inserting or removing the battery
●
Replacing or upgrading the hard drive
●
Adding or replacing memory modules
●
Updating programs and drivers
●
Cleaning your computer
●
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
To insert the battery:
Insert the battery (1) into the battery bay, and then pivot the battery (2) downward until it is
▲
seated.
To remove the battery:
Inserting or removing the battery 21
Page 28
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Slide the battery release latch (1) to release the battery.
2. Tilt the battery (2) to remove it, and then lift it out of the battery bay (3).
22 Chapter 5 Maintenance
Page 29
Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet and remove the battery.
4. Loosen the hard drive cover screw (1).
5. Remove the hard drive cover (2).
6. Disconnect the hard drive cable (1) from the computer.
7. Remove the 4 hard drive screws (2).
Replacing or upgrading the hard drive 23
Page 30
8. Lift the hard drive (3) out of the hard drive bay.
Installing a hard drive
1. Insert the hard drive (1) into the hard drive bay.
2. Replace the 4 hard drive screws (2).
3. Connect the hard drive cable (3) to the computer.
4. Align the tabs on the hard drive cover (1) with the notches on the computer.
5. Close the cover (2).
24 Chapter 5 Maintenance
Page 31
6. Tighten the hard drive cover screw (3).
7. Replace the battery.
8. Reconnect external power and external devices.
9. Turn on the computer.
Adding or replacing memory modules
The computer has two memory module slots. The capacity of the computer can be upgraded by
adding a memory module to the vacant expansion memory module slot or by upgrading the existing
memory module in the primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that
both memory modules are identical.
To add or replace a memory module:
Adding or replacing memory modules 25
Page 32
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet and remove the battery.
4. Loosen the memory module compartment cover screw (1).
5. Remove the memory module compartment cover (2).
6. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
26 Chapter 5 Maintenance
Page 33
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
7. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Adding or replacing memory modules 27
Page 34
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
8. Align the tabs on the memory module compartment cover (1) with the notches on the computer.
9. Close the cover (2).
10. Tighten the memory module compartment cover screw (3).
11. Replace the battery.
28 Chapter 5 Maintenance
Page 35
12. Reconnect external power and external devices.
13. Turn on the computer.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest
versions. Go to
receive automatic update notifications when they become available.
http://www.hp.com/support to download the latest versions. You can also register to
Cleaning your computer
Cleaning the display
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the
screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used
to blow air around and under the keys to loosen and remove debris.
Updating programs and drivers 29
Page 36
6 Backup and recovery
Restore
●
Creating restore media
●
Performing a system restore
●
Backing up and recovering your information
●
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●
Backing up your information
●
Recovering a program or driver
●
30 Chapter 6 Backup and recovery
Page 37
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or the flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
●
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
●
NOTE: If you are creating recovery discs, number each disc before inserting it into the optical
drive.
If necessary, you can exit the program before you have finished creating the recovery discs or
●
recovery flash drive. The next time you open Recovery Manager, you will be prompted to
continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Recovery Manager > Recovery Media Creation.
2. Follow the on-screen instructions.
Restore 31
Page 38
Performing a system restore
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs, or a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all
attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.
Note the following when performing a system restore:
You can restore only the system that you have previously backed up. HP recommends that you
●
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already
●
tried these features, try them before using Recovery Manager.
Recovery Manager restores only software that was preinstalled at the factory. Software not
●
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
and Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
●
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for
●
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
32 Chapter 6 Backup and recovery
Page 39
Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the Recovery Manager, the computer
boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
Backing up and recovering your information 33
Page 40
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
At regularly scheduled times
●
TIP: Set reminders to back up your information periodically.
Before the computer is repaired or restored
●
Before you add or modify hardware or software
●
Guidelines:
Create system restore points using the Windows® System Restore feature, and periodically
●
copy them to an optical disc or an external hard drive. For more information on using system
restore points, refer to
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
●
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
Using Windows system restore points on page 35.
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Using Windows Backup and Restore
Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
●
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
34 Chapter 6 Backup and recovery
Page 41
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Backing up and recovering your information 35
Page 42
7 Customer support
Contacting customer support
●
Labels
●
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
●
NOTE: When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
●
36 Chapter 7 Customer support
Page 43
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label or labels (select models only)—Provide information about optional
●
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are affixed to the bottom
of the computer.
Labels 37
Page 44
8 Specifications
Input power
●
Operating environment
●
38 Chapter 8 Specifications
Page 45
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Input power 39
Page 46
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
40 Chapter 8 Specifications
Page 47
Index
A
AC adapter light, identifying 8
action keys
adjusting volume 17
audio CD, DVD, or BD
controls 17
decrease screen
brightness 16
Help and Support 16
identifying 7
increase screen brightness 16
muting speaker sound 17
switching screen image 16
wireless 17
adapter, AC 8
audio-in (microphone) jack,
identifying 9
audio-out (headphone) jack,
identifying 9
B
backing up
customized window, toolbar,
and menu bar settings 34
personal files 34
battery bay 11, 37
battery release latch 11
battery, replacing 21
Bluetooth label 37
buttons
left TouchPad 5
power 6
right TouchPad 5
C
caps lock light, identifying 5
Certificate of Authenticity label 37
components
bottom 11
display 10
left side 9
right side 8
top 4
connector, power 8
D
Digital Media Slot, identifying 9
display image, switching 16
display switch, internal 10
drive light 9
E
esc key, identifying 7
external monitor port 9
F
f11 32
fn key, identifying 7
H
hard drive
installing 24
removing 23
hard drive bay, identifying 11
HDMI port, identifying 9
headphone (audio-out) jack,
identifying 9
Help and Support action key 16
I
input power 39
integrated webcam light,
identifying 10
internal microphone,
identifying 10
Internet connection setup 14
ISP, using 13
J
jacks
audio-in (microphone) 9
audio-out (headphone) 9
network 9
RJ-45 (network) 9
K
keys
action 7
esc 7
fn 7
Windows applications 7
Windows logo 7
L
labels
Bluetooth 37
Microsoft Certificate of
Authenticity 37
regulatory 37
serial number 37
wireless certification 37
WLAN 37
latch, battery release 11
lights
caps lock 5
drive 9
power 5, 9
webcam 10
wireless 5
M
media controls, keys 17
memory module
inserting 27
removing 26
replacing 25
Index 41
Page 48
memory module compartment
cover
removing 26
replacing 28
memory module compartment,
identifying 11
Microsoft Certificate of Authenticity
label 37
mouse, external
setting preferences 17
mute key, identifying 17
N
network jack, identifying 9
O
operating environment 40
operating system
Microsoft Certificate of
Authenticity label 37
Product Key 37
optical drive, identifying 8
P
pinching TouchPad gesture 20
pointing devices, setting
preferences 17
ports
external monitor 9
HDMI 9
USB 8, 9
power button, identifying 6
power connector, identifying 8
power light, identifying 5, 9
Product Key 37
product name and number,
computer 37
RJ-45 (network) jack,
identifying 9
S
screen brightness keys 16
screen image, switching 16
scrolling TouchPad gesture 20
security cable slot, identifying 8
serial number 37
serial number, computer 37
setup of WLAN 14
slots
Digital Media 9
security cable 8
supported discs 31
system recovery 32
system restore points 35
T
TouchPad
buttons 5
using 17
TouchPad gestures
pinching 20
scrolling 20
zooming 20
TouchPad light 4
TouchPad zone, identifying 4
traveling with the computer 37
U
USB ports, identifying 8, 9
using system restore 35
V
vents, identifying 9, 11
volume keys, identifying 17
wireless set up 14
WLAN
connecting 14
protecting 15
WLAN antennas, identifying 10
WLAN device 37
WLAN label 37
Z
zooming TouchPad gesture 20
R
recovering from the dedicated
recovery partition 32
recovering from the recovery
discs 33
recovery discs 31
Recovery Manager 32
recovery, system 32
regulatory information
regulatory label 37
wireless certification labels 37
restore points 35
42 Index
W
webcam light, identifying 10
webcam, identifying 10
Windows applications key,
identifying 7
Windows logo key, identifying 7
wireless certification label 37
wireless key, identifying 17
wireless light 5
wireless network (WLAN),
equipment needed 14
wireless network, connecting 13
wireless router, configuring 15
Page 49
Loading...