HP (Hewlett-Packard) A6X73UAR-ABA User Manual

User Guide
HP Notebook
© Copyright 2011 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. AMD is a trademark of Advanced Micro Devices, Inc. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: August 2011
Document Part Number: 659983-001
For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Introduction ..................................................................................................................................................... 1
Important first steps .............................................................................................................................. 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader ............................................................................................. 6
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right side ........................................................................................................................................... 10
Left side .............................................................................................................................................. 11
Display ................................................................................................................................................ 12
Bottom ................................................................................................................................................ 13
Labels ................................................................................................................................................. 14
3 HP QuickWeb ................................................................................................................................................ 15
Getting started .................................................................................................................................... 15
Starting HP QuickWeb ....................................................................................................................... 16
4 Networking .................................................................................................................................................... 17
Using an Internet service provider ...................................................................................................... 18
Creating a wireless connection .......................................................................................................... 19
Identifying wireless and network status icons .................................................................... 19
Turning wireless devices on or off ..................................................................................... 20
Using HP Connection Manager (select models only) ........................................................ 20
Using operating system controls ........................................................................................ 20
Using a WLAN .................................................................................................................................... 20
Connecting to an existing WLAN ....................................................................................... 21
Setting up a new WLAN network ....................................................................................... 21
v
Configuring a wireless router ............................................................................ 22
Protecting your WLAN ....................................................................................... 22
Roaming to another network ............................................................................. 23
Using Bluetooth wireless devices ....................................................................................................... 23
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 23
Connecting to a wired network ........................................................................................................... 24
Connecting to a local area network (LAN) ......................................................................... 24
5 Pointing devices and keyboard ................................................................................................................... 25
Using pointing devices ....................................................................................................................... 25
Setting pointing device preferences ................................................................................... 25
Using the TouchPad .......................................................................................................... 25
Turning the TouchPad off or on ........................................................................ 26
Navigating ......................................................................................................... 27
Selecting ........................................................................................................... 27
Using TouchPad gestures ................................................................................. 28
Scrolling ............................................................................................ 29
Pinching/Zooming ............................................................................. 29
Using the keyboard ............................................................................................................................ 30
Using the action keys ......................................................................................................... 30
Using the hotkeys .............................................................................................................. 32
6 Multimedia and other features ..................................................................................................................... 33
Using the media activity controls ........................................................................................................ 33
Audio .................................................................................................................................................. 33
Adjusting the volume ......................................................................................................... 34
Checking audio functions on the computer ........................................................................ 34
Intel Wireless Display ......................................................................................................................... 35
Using Beats Audio (select models only) ............................................................................................. 35
Webcam ............................................................................................................................................. 36
Video .................................................................................................................................................. 36
VGA ................................................................................................................................... 36
HDMI .................................................................................................................................. 37
Configuring audio for HDMI ............................................................................... 37
Using CyberLink PowerDVD (select models only) ............................................................................. 38
7 Power management ...................................................................................................................................... 39
Inserting or removing the battery ........................................................................................................ 39
Inserting the battery ........................................................................................................... 39
Removing the battery ......................................................................................................... 40
vi
Shutting down the computer ............................................................................................................... 41
Setting power options ......................................................................................................................... 41
Using power-saving states ................................................................................................. 41
Initiating and exiting Sleep ................................................................................ 42
Initiating and exiting Hibernation ....................................................................... 42
Using the power meter ....................................................................................................... 43
Using power plans ............................................................................................................. 43
Viewing the current power plan ......................................................................... 43
Selecting a different power plan ........................................................................ 43
Customizing power plans .................................................................................. 43
Setting password protection on wakeup ............................................................................ 44
Using HP Power Manager (select models only) ................................................................................. 44
Using battery power ........................................................................................................................... 45
Finding battery information ................................................................................................ 45
Using Battery Check .......................................................................................................... 45
Displaying the remaining battery charge ........................................................................... 46
Maximizing battery discharge time .................................................................................... 46
Managing low battery levels .............................................................................................. 46
Identifying low battery levels ............................................................................. 46
Resolving a low battery level ............................................................................. 47
Resolving a low battery level when external power is available ....... 47
Resolving a low battery level when a charged battery is available ... 47
Resolving a low battery level when no power source is available .... 47
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 47
Conserving battery power .................................................................................................. 48
Storing a battery ................................................................................................................ 48
Disposing of a used battery ............................................................................................... 48
Replacing the battery ......................................................................................................... 48
Using external AC power .................................................................................................................... 49
Testing an AC adapter ....................................................................................................... 50
Switchable graphics/dual graphics (select models only) .................................................................... 51
Using switchable graphics (select models only) ................................................................ 51
Using dual graphics (select models only) .......................................................................... 52
Refreshing your software content (select models only) ...................................................................... 52
8 External cards and devices .......................................................................................................................... 53
Using Digital Media Slot cards (select models only) .......................................................................... 53
Inserting a digital card ........................................................................................................ 53
Removing a digital card ..................................................................................................... 54
Using a USB device ........................................................................................................................... 54
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Connecting a USB device .................................................................................................. 55
Removing a USB device .................................................................................................... 55
Using optional external devices .......................................................................................................... 56
Using optional external drives ............................................................................................ 56
9 Drives ............................................................................................................................................................. 57
Handling drives ................................................................................................................................... 57
Using hard drives ............................................................................................................................... 58
Improving hard drive performance ..................................................................................... 58
Using Disk Defragmenter .................................................................................. 58
Using Disk Cleanup ........................................................................................... 58
Using HP 3D DriveGuard (select models only) .................................................................. 59
Identifying HP 3D DriveGuard status ................................................................ 59
Managing power with a parked hard drive ........................................................ 60
Using HP 3D DriveGuard software ................................................................... 60
Adding or replacing a hard drive ........................................................................................................ 61
Removing the hard drive .................................................................................................... 61
Installing a hard drive ......................................................................................................... 63
Using optical drives ............................................................................................................................ 65
Identifying the installed optical drive .................................................................................. 65
Inserting an optical disc ..................................................................................................... 65
Removing an optical disc ................................................................................................... 66
When the disc tray opens normally ................................................................... 66
When the disc tray fails to open normally ......................................................... 67
Sharing optical drives ........................................................................................................ 68
10 Memory modules ........................................................................................................................................ 69
Adding or replacing memory modules ................................................................................................ 69
11 Securing your computer and information ................................................................................................ 74
Locating your security software (select models only) ......................................................................... 75
Using passwords ................................................................................................................................ 75
Setting Windows passwords .............................................................................................. 76
Setting passwords in Setup Utility (BIOS) ......................................................................... 76
Using the fingerprint reader ................................................................................................................ 77
Registering fingerprints ...................................................................................................... 77
Using your registered fingerprint to log on to Windows ..................................... 77
Using Internet security software ......................................................................................................... 78
Using antivirus software ..................................................................................................... 78
Using firewall software ....................................................................................................... 78
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Installing software updates ................................................................................................................. 79
Installing Windows security updates .................................................................................. 79
Installing HP and third-party software updates ................................................. 79
Securing your wireless network ......................................................................................... 79
Backing up your software applications and information ..................................................................... 80
Using an optional security cable lock ................................................................................................. 80
12 Backup and recovery .................................................................................................................................. 81
Restoring the system .......................................................................................................................... 82
Creating restore media ....................................................................................................................... 82
Performing a system recovery ............................................................................................................ 83
Using the dedicated recovery partition .............................................................................. 83
Restoring using the restore media ..................................................................................... 84
Changing the computer boot order .................................................................................... 84
Backing up and recovering your information ...................................................................................... 85
Using Windows Backup and Restore ................................................................................ 86
Using Windows system restore points ............................................................................... 86
When to create restore points ........................................................................... 86
Create a system restore point ........................................................................... 87
Restore to a previous date and time ................................................................. 87
13 Setup Utility (BIOS) and System Diagnostics .......................................................................................... 88
Using Setup Utility (BIOS) .................................................................................................................. 88
Starting Setup Utility (BIOS) .............................................................................................. 88
Changing the language of Setup Utility (BIOS) ................................................................. 88
Navigating and selecting in Setup Utility (BIOS) ................................................................ 89
Displaying system information ........................................................................................... 89
Restoring factory settings in Setup Utility (BIOS) .............................................................. 90
Exiting Setup Utility (BIOS) ................................................................................................ 90
Updating the BIOS ............................................................................................................. 91
Determining the BIOS version ........................................................................... 91
Downloading a BIOS update ............................................................................. 92
Using System Diagnostics .................................................................................................................. 93
Appendix A Troubleshooting and support .................................................................................................... 94
Troubleshooting .................................................................................................................................. 94
The computer is unable to start up .................................................................................... 94
The computer screen is blank ............................................................................................ 94
Software is functioning abnormally .................................................................................... 94
The computer is on but not responding ............................................................................. 95
ix
The computer is unusually warm ....................................................................................... 95
An external device is not working ...................................................................................... 95
The wireless network connection is not working ................................................................ 96
The optical disc tray does not open for removal of a disc .................................................. 97
The computer does not detect the disc drive ..................................................................... 98
A disc does not play ........................................................................................................... 99
The process of burning a disc does not begin, or it stops before completion .................. 100
Contacting customer support ........................................................................................................... 100
Appendix B Cleaning your computer ........................................................................................................... 101
Cleaning the display ......................................................................................................................... 101
Cleaning the sides and cover ........................................................................................................... 101
Cleaning the TouchPad and keyboard ............................................................................................. 101
Appendix C Traveling with the computer .................................................................................................... 102
Appendix D Updating programs and drivers .............................................................................................. 104
Appendix E Electrostatic Discharge ............................................................................................................ 105
Appendix F Specifications ............................................................................................................................ 106
Input power ....................................................................................................................................... 106
DC plug of external HP power supply .............................................................................. 106
Operating environment ..................................................................................................................... 107
Index ................................................................................................................................................................. 108
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1Introduction
This guide contains details about your computer's components, such as ports and jacks. It describes multimedia and other features. And it provides important security, backup, and recovery information.
NOTE: Some of the features described in this guide may not be available on your computer.

Important first steps

After you set up and register the computer, it is important to take the following steps:
1. Set up your wired or wireless network. For more information, refer to
2. Update your antivirus software. For more information, refer to
information on page 74.
3. Create recovery discs or a recovery flash drive. For instructions, refer to
on page 81.
4. Get to know your computer. Refer to
devices and keyboard on page 25 for additional information.
5. Discover the software that is already installed on the computer by selecting Start > All
Programs.
Getting to know your computer on page 4 and Pointing
Securing your computer and
Networking on page 17.
Backup and recovery
Important first steps 1

Finding information

The computer comes with several resources to help you perform various tasks.
Resource Contents
Setup Instructions
User Guide
To access this guide:
Select Start > Help and Support > User Guides.
How to set up the computer
Identification of computer components
Computer features
Power management features
Instructions for the following:
Connecting to a wireless network
Using the keyboard and pointing devices
Using the multimedia features of the computer
Maximizing battery life
Replacing or upgrading the hard drive and memory
modules
Protecting the computer
Performing a backup and a recovery
Contacting customer support
Caring for the computer
Updating the software
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start > Help and Support > User Guides.
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Go to
http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
Computer specifications
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
Instructions for contacting customer support
Regulatory and safety information
Battery disposal information
Proper workstation setup
Guidelines for posture and work habits that maximize your
comfort and decrease your risk of injury
Electrical and mechanical safety information
HP customer support telephone numbers
2 Chapter 1 Introduction
Resource Contents
HP Web site
To access this Web site, go to
support.
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
http://www.hp.com/go/orderdocuments or write to:
http://www.hp.com/
Customer support information
Information for ordering parts
Software, driver, and BIOS updates
Information about accessories for the computer
Warranty information
IMPORTANT: Do NOT return your HP product to the addresses above. For product support, refer to your product home
page at
http://www.hp.com/go/contactHP.
Finding information 3

2 Getting to know your computer

Top

TouchPad

Component Description
(1) TouchPad light
(2) TouchPad on/off button Turns the TouchPad on or off.
(3) TouchPad zone Moves the pointer and selects or activates items on the
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
On: The TouchPad is off.
Off: The TouchPad is on.
screen.

Lights

Component Description
(1)
(2)
(3)
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light
(6) Fingerprint reader light
Power light
Mute light Amber: Computer sound is off.
Wireless light White: An integrated wireless device, such as a
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Off: Computer sound is on.
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: The TouchPad is off.
Off: The TouchPad is on.
White: The fingerprint was read.
Amber: The fingerprint was not read.
Top 5

Buttons and fingerprint reader

Component Description
(1)
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to
Setting power options on page 41.
6 Chapter 2 Getting to know your computer
Component Description
(2)
(3) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
QuickWeb button Opens QuickWeb (select models only).
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
button to open the default Web browser.
When the computer is in HP QuickWeb, press the
button to open the Web browser.
QuickWeb allows you to browse the Internet, communicate with Skype, and explore other HP QuickWeb programs. When the computer is off or in Hibernation, you can press the QuickWeb button to access these features without waiting for the operating system to start.
NOTE: For more information, refer to HP QuickWeb
on page 15 and to the HP QuickWeb software Help. If
your computer does not have HP QuickWeb software, the button opens the Web browser.
password logon.
Top 7

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) b key Enables or disables the Beats Audio bass settings (select
(5)
(6) Action keys Execute frequently used system functions.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
in combination with the b key or the esc key.
models only) when pressed in combination with the fn key.
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.
You can view and control the bass settings through the Windows operating system. To view and control the bass properties:
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel.
8 Chapter 2 Getting to know your computer

Front

Component Description
(1) Digital Media Slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Ultra High Speed MultiMediaCard (UHS/MMC)
(2) Speakers (2) Produce sound.
Front 9

Right side

Component Description
(1) Optical drive Reads and writes (select models only) to an optical disc.
(2) Optical drive eject button Ejects the optical disc.
(3)
(4)
(5)
(6) Battery light
Audio-out (headphone) jack/audio-in (microphone) jack
USB 2.0 port Connects optional USB devices.
Power connector Connects an AC adapter.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The microphone function is operational only when
used with a headphone/microphone unit that has a 4­conductor audio connector..
White: The computer is connected to external power
and the battery is fully charged.
Amber: A battery is charging.
Blinking white: The battery charge level is 12% or less
(recharge the battery as soon as possible).
10 Chapter 2 Getting to know your computer
Off: The computer is not connected to external power.

Left side

Component Description
(1)
(2) Vents Enable airflow to cool internal components.
(3)
(4)
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Power light
Hard drive light
External monitor port Connects an external VGA monitor or projector.
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For information on HP 3D DriveGuard, refer
Using HP 3D DriveGuard (select models only)
to
on page 59.
(6)
(7)
(8)
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio device.
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: The USB 3.0 port is also compatible with USB 1.0
and USB 2.0 devices.
Left side 11

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLANs).
To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam.
12 Chapter 2 Getting to know your computer

Bottom

Component Description
(1) HP Triple Bass Reflex Subwoofers Provide superior bass sound
(2) Battery bay Holds the battery.
(3) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(4)
(5)
(6)
Battery release latch Releases the battery from the battery bay, and releases the
hard drive/memory module compartment cover.
Memory module compartment Contains the memory module slots, the wireless LAN
(WLAN) module, and the mSATA drive (select models only).
Hard drive bay Holds the hard drive.
Bottom 13

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number
(3) Product part number
(4) Warranty period
(5) Model description
Have this information available when you contact customer support. The serial number label is affixed inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity is located on the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. You may need this information when traveling internationally. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. Wireless certification labels are affixed to the bottom of the computer.
14 Chapter 2 Getting to know your computer

3 HP QuickWeb

Getting started

The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite activities. Your computer is ready to go within seconds of starting QuickWeb, allowing you to rapidly access the Internet, widgets, and communication programs. To use QuickWeb, press the QuickWeb button, and then start browsing the Web, communicating with others using Skype, and exploring other HP QuickWeb programs.
Your HP QuickWeb Home screen includes the following features:
Web browser—Search and browse the Internet, and create links to your favorite Web sites.
Skype (select models only)—Communicate using Skype, an application that uses voice over
Internet protocol (VoIP). Skype lets you make conference calls or have video chats with one or more people at a time. You can also make long-distance phone calls to land lines.
Widgets—Start using widgets for news, weather, social networking, stocks, a calculator, sticky
notes, and more. You can also use Widget Manager to add more widgets to the HP QuickWeb Home screen.
NOTE: For additional information about using HP QuickWeb, refer to the HP QuickWeb software
Help.
Getting started 15

Starting HP QuickWeb

To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation.
The following table explains the different behaviors of the QuickWeb button.
Button Behavior
QuickWeb button
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
button to open the default Web browser.
When the computer is in HP QuickWeb, press the
button to open the Web browser.
NOTE: If your computer does not have HP QuickWeb
software, the button opens the Web browser.
NOTE: For more information, refer to the HP QuickWeb software Help.
16 Chapter 3 HP QuickWeb
4Networking
Your computer supports two types of Internet access:
Wireless—Refer to
Wired—Refer to
NOTE: You must set up Internet service before you can connect to the Internet.
Creating a wireless connection on page 19.
Connecting to a wired network on page 24.
17

Using an Internet service provider

Before you can connect to the Internet, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access this utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions.
Windows Connect to the Internet Wizard—This wizard allows you to connect to the Internet in
any of the following situations:
You already have an account with an ISP.
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Control Panel > Network and Internet > Network and Sharing Center.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
18 Chapter 4 Networking

Creating a wireless connection

Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
Bluetooth® device
For more information on wireless technology, refer to the information and Web site links provided in Help and Support.

Identifying wireless and network status icons

Icon Name Description
HP Connection Manager Opens HP Connection Manager, which enables you to create and manage
WLAN, and Bluetooth connections.
Wired network (connected) Indicates that one or more network devices are connected to the network.
Network (disabled/ disconnected)
Network (connected) Indicates that one or more network devices are connected to a network.
Network (disconnected) Indicates that network devices are not connected to a network.
Network (disabled/ disconnected)
Indicates that all network devices are disabled in Windows Control Panel.
Indicates that no wireless connections are available.
Creating a wireless connection 19

Turning wireless devices on or off

You can use the wireless key or HP Connection Manager (select models only) to turn on and turn off wireless devices. Refer to location of the wireless key on your computer.
To turn off wireless devices using HP Connection Manager:
Right-click the HP Connection Manager icon in the notification area, at the far right of the
taskbar, and then click the power button next to the desired device.
– or –
Select Start > All Programs > HP Help and Support > HP Connection Manager, and then click the power button next to the desired device.
Using the action keys on page 30 for information on identifying the

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices. HP Connection Manager allows you to manage the following devices:
Wireless local area network (WLAN)/Wi-Fi
Bluetooth®
HP Connection Manager provides information and notifications on connection status and power status. Status information and notifications are provided in the notification area, at the far right of the taskbar.
To open HP Connection Manager:
Click the HP Connection Manager icon in the notification area, at the far right of the taskbar.
– or –
Select Start > All Programs > HP Help and Support > HP Connection Manager.
For more information, refer to the HP Connection Manager software Help.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, select Start > Help and Support.

Using a WLAN

A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point.
20 Chapter 4 Networking

Connecting to an existing WLAN

To connect to an existing WLAN:
1. Be sure that the WLAN device is on. (Refer to
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
After the connection is made, you can place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Setting up a new WLAN network

Turning wireless devices on or off on page 20.)
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
A wireless router (purchased separately) (2)
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
Using a WLAN 21
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. You can take the following precautions to protect your WLAN:
Firewall—A firewall checks both data and requests for data that are sent to your network, and
discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.
Wireless encryption—Your computer supports three encryption protocols:
Wi-Fi Protected Access (WPA)
Wi-Fi Protected Access II (WPA2)
Wired Equivalent Privacy (WEP)
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption
protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort.
Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to
encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically generate a new key for every packet, and they also generate a different set of keys for each computer network. To accomplish this:
WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol
(TKIP)
WPA2 uses Cipher Block Chaining Message Authentication Code Protocol (CCMP), which
is a new AES protocol.
Wired Equivalent Privacy (WEP) encrypts data with a WEP key before it is transmitted. Without
the correct key, others will not be able to use the WLAN.
22 Chapter 4 Networking
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers
Phones
Imaging devices (cameras and printers)
Audio devices
Mouse
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system.
Using Bluetooth wireless devices 23

Connecting to a wired network

Connecting to a local area network (LAN)

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the network cable into a network wall jack (2) or router.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
24 Chapter 4 Networking

5 Pointing devices and keyboard

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows® to customize pointing device settings, button configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the listing that represents your computer, and select Mouse settings.

Using the TouchPad

NOTE: The TouchPad on your computer may look slightly different from the illustrations in this
section. Refer to TouchPad on your computer.
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons as you would use the buttons on an external mouse.
Getting to know your computer on page 4 for specific information about the
Using pointing devices 25
Turning the TouchPad off or on
To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.
NOTE: The TouchPad light is off when the TouchPad is on.
The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad is turned off or on. The following table shows and describes the TouchPad display icons.
TouchPad light Icon Description
Amber
Off
Indicates that the TouchPad is off.
Indicates that the TouchPad is on.
26 Chapter 5 Pointing devices and keyboard
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting
Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse.
Using pointing devices 27
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1. Select Start > Control Panel > Hardware and Sound > Synaptics TouchPad.
2. Click a gesture to activate the demonstration.
To turn the gestures on or off:
1. Select Start > Control Panel > Hardware and Sound > Synaptics TouchPad.
2. Select the check box next to the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
28 Chapter 5 Pointing devices and keyboard
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Two-finger scrolling is enabled at the factory.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
NOTE: Pinching/zooming is enabled at the factory.
Using pointing devices 29

Using the keyboard

Using the action keys

An action key performs an assigned function. The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key.
To use an action key function, press and hold the key.
The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS) and revert back to standard settings by pressing the fn key and an action key to activate the assigned function. Refer to
CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
Icon Key Description
Using Setup Utility (BIOS) on page 88 for instructions.
f1 Opens Help and Support, which provides tutorials, information about your Windows
operating system and computer, answers to questions, and updates to your computer.
Help and Support also provides automated troubleshooting tools and access to customer support.
f2 Decreases the screen brightness level incrementally as long as you hold down the
f3 Increases the screen brightness level incrementally as long as you hold down the key.
f4 Switches the screen image among display devices connected to the system. For
f5 Turns the keyboard backlight on or off (select models only).
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
key.
example, if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video standard. This action key can also alternate images among other devices that are receiving video information from the computer.
NOTE: The keyboard backlight is turned on at the factory. To extend battery life,
turn off the keyboard backlight.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
30 Chapter 5 Pointing devices and keyboard
Icon Key Description
f9 Decreases speaker volume incrementally as long as you hold down the key.
f10 Increases speaker volume incrementally as long as you hold down the key.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using the keyboard 31

Using the hotkeys

A hotkey is a combination of the fn key (1), and either the esc key (2) or the b key (3).
To use a hotkey:
Briefly press the fn key, and then briefly press the second key of the hotkey combination.
Function Hotkey Description
Display system information. fn+esc Displays information about system hardware components and the
system BIOS version number.
Control the bass settings (select models only).
fn+b Enables or disables the Beats Audio bass settings (select models
only).
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.
You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel.
32 Chapter 5 Pointing devices and keyboard

6 Multimedia and other features

Your computer includes the following:
Two integrated speakers and two subwoofers
Two integrated microphones
Integrated webcam
Preinstalled multimedia software
Multimedia keys

Using the media activity controls

Your computer has media action keys that allow you to play, pause, fast forward, or rewind a media file. Refer to controls.
Using the action keys on page 30 for information about your computer's media activity

Audio

Your computer provides a variety of audio-related opportunities:
Play music.
Record sound.
Download music from the Internet.
Create multimedia presentations.
Transmit sound and images with instant messaging programs.
Stream radio programs.
Create (burn) audio CDs using the installed optical drive (select models only) or on an optional
external optical drive (purchased separately).
Using the media activity controls 33

Adjusting the volume

You can adjust the volume using the volume keys. Refer to Using the action keys on page 30 for more information.
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
NOTE: Volume can also be controlled through the operating system and some programs.

Checking audio functions on the computer

NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To check the audio functions on your computer, follow these steps:
1. Select Start > Control Panel > Hardware and Sound > Sound.
2. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
1. Select Start > All Programs > Accessories > Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open a multimedia program and play back the sound.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound.
34 Chapter 6 Multimedia and other features

Intel Wireless Display

Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless third-party TV adapter (purchased separately) is required. Content that asserts output protection, such as Blu-ray discs, will not play on Intel Wireless Display. For details about using the wireless adapter, refer to the device manufacturer's instructions.
NOTE: Be sure that wireless is enabled on your computer before using the wireless display.
NOTE: Intel Wireless Display does not support 3D playback on external display devices.

Using Beats Audio (select models only)

Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.
To enable or disable the Beats Audio bass settings:
Press fn+b.
– or –
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel.
The following table shows and describes the Beats Audio icons.
Icon Description
Beats Audio is enabled.
Beats Audio is disabled.
Intel Wireless Display 35

Webcam

Your computer includes an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.
The webcam software enables you to experiment with the following features:
To access the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam.
For information on using the webcam, select Start > Help and Support.

Video

Your computer has the following external video ports:
Capturing and sharing video
Streaming video with instant message software
Taking still photos
VGA
HDMI
VGA
The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer.
To connect a VGA display device, connect the device cable to the external monitor port.
NOTE: For more information on switching the screen image, refer to Using the action keys
on page 30.
36 Chapter 6 Multimedia and other features

HDMI

The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component.
NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable
(purchased separately).
One HDMI device can be connected to the HDMI port on the computer. The information displayed on the computer screen can be simultaneously displayed on the HDMI device.
To connect a video or audio device to the HDMI port:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the video device, and then refer to the device
manufacturer’s instructions for additional information.
NOTE: For more information on switching the screen image, refer to Using the action keys
on page 30.
Configuring audio for HDMI
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3. Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2. On the Playback tab, click Speakers.
3. Click Set Default, and then click OK.
Video 37

Using CyberLink PowerDVD (select models only)

CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink PowerDVD, you can enjoy music CDs and DVD and Blu-ray Disc (BD) movies. You can also manage and edit your photo collections.
To start CyberLink PowerDVD, select Start > All Programs > Music, Photos and Videos, and
then click CyberLink PowerDVD 10.
For more information on using CyberLink PowerDVD, refer to the PowerDVD software Help.
38 Chapter 6 Multimedia and other features

7 Power management

Inserting or removing the battery

NOTE: For additional information on using the battery, refer to Using battery power on page 45.

Inserting the battery

1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Align the battery (1) with the outer edge of the battery bay, and then rotate the battery into the
battery bay (2) until it is firmly seated.
The battery release latch automatically locks the battery into place.
Inserting or removing the battery 39

Removing the battery

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3. Pivot the battery (2) upward and remove it from the computer.
40 Chapter 7 Power management

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts down.
The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer
When the computer will be unused and disconnected from external power for an extended
period
Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible.
1. Save your work and close all open programs.
2. Select Start > Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete, and then click the Power button.
Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power and remove the battery.

Setting power options

Using power-saving states

The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Shutting down the computer 41
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power.
Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
Briefly press the power button.
Close the display.
Select Start, click the arrow next to the Shut down button, and then click Sleep.
To exit Sleep:
Briefly press the power button.
If the display is closed, open the display.
Press a key on the keyboard.
Tap or swipe the TouchPad.
When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level.
Power settings and timeouts can be changed in Windows Control Panel.
To initiate Hibernation:
Select Start, click the arrow next to the Shut down button, and then click Hibernate.
To exit Hibernation:
Briefly press the power button.
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
42 Chapter 7 Power management

Using the power meter

The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.
To display the percentage of remaining battery charge and the current power plan, move the
pointer over the power meter icon.
To access Power Options, or to change the power plan, click the power meter icon and select an
item from the list.
Different power meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low or critical battery level.

Using power plans

A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance.
Viewing the current power plan
Use any of the following methods:
Click the power meter icon in the notification area, at the far right of the taskbar.
Select Start > Control Panel > System and Security > Power Options.
Selecting a different power plan
Use any of the following methods:
Click the power meter icon in the notification area, and then select a power plan from the list.
Select Start > Control Panel > System and Security > Power Options, and then select an
item from the list.
Customizing power plans
To customize a power plan:
1. Click the power meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Select a power plan, and then click Change plan settings.
3. Change the settings as needed.
4. To change additional settings, click Change advanced power settings and make your
changes.
Setting power options 43

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:
1. Select Start > Control Panel > System and Security > Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on- screen instructions. If you do not need to create or change a user account password, go to step
5.
5. Click Save changes.

Using HP Power Manager (select models only)

Power Manager allows you to select a power plan to optimize your computer's power consumption and battery charge. The following power plans are available:
Power saver
HP Recommended
High performance
To start Power Manager when Windows is running:
Select Start > Control Panel > Hardware and Sound > HP Power Manager.
44 Chapter 7 Power management

Using battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.
If the computer contains a charged battery and is running on external AC power, the computer switches to battery power if the AC adapter is disconnected from the computer.
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save
battery life. For information on increasing or decreasing display brightness, refer to
keys on page 30.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Finding battery information

Using the action
Help and Support provides the following tools and information about the battery:
Battery Check tool to test battery performance
Information on calibration, power management, and proper care and storage to maximize battery
life
Information on battery types, specifications, life cycles, and capacity
To access battery information:
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.

Using Battery Check

Battery Check in Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to work properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.
3. Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.
Using battery power 45

Displaying the remaining battery charge

Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.

Maximizing battery discharge time

Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
Select the Power saver setting in Power Options.
Remove the battery from the computer when it is not being used or charged.
Store the battery in a cool, dry location.

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select models only) indicates a low or critical battery level.
NOTE: For additional information about the battery light, refer to Getting to know your
computer on page 4.
– or –
The power meter icon in the notification area shows a low or critical battery notification.
NOTE: For additional information about the power meter, refer to Using the power meter
on page 43.
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
briefly in the Sleep state, and then shuts down and loses any unsaved information.
46 Chapter 7 Power management
Resolving a low battery level
Resolving a low battery level when external power is available
Connect one of the following devices:
AC adapter
Optional docking or expansion device
Optional power adapter purchased as an accessory from HP
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Replace the discharged battery with a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
Initiate Hibernation.
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Replace the discharged battery with a charged battery, or connect the AC adapter to the
computer and to external power.
2. Exit Hibernation by pressing the power button.
Using battery power 47

Conserving battery power

Select low power-use settings through Power Options in Windows Control Panel.
Turn off wireless and local area network (LAN) connections and exit modem applications when
you are not using them.
Disconnect unused external devices that are not plugged into an external power source.
Stop, disable, or remove any external media cards that you are not using.
Decrease screen brightness.
Before you leave your work, initiate Sleep or Hibernation, or shut down the computer.

Storing a battery

CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for
extended periods of time.
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a used battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.

Replacing the battery

In Windows 7, Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP Web site for more information about ordering a replacement battery.
48 Chapter 7 Power management

Using external AC power

NOTE: For information on connecting to AC power, refer to the Setup Instructions poster provided
in the computer box.
External AC power is supplied through an approved AC adapter or an optional docking or expansion device.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
When charging or calibrating a battery
When installing or modifying system software
When writing information to a CD, a DVD, or a BD (select models only)
When running Disk Defragmenter
When performing a backup or recovery
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
If the computer is turned on, the power meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
The display brightness is automatically decreased to save battery life.
Using external AC power 49

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:
The computer does not turn on.
The display does not turn on.
The power lights are off.
To test the AC adapter:
1. Shut down the computer.
2. Remove the battery from the computer.
3. Connect the AC adapter to the computer, and then plug it into an AC outlet.
4. Turn on the computer.
If the power lights turn on, the AC adapter is working properly.
If the power lights remain off, check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are secure.
If the connections are secure and the power lights remain off, the AC adapter is not
functioning and should be replaced.
Contact customer support for information on obtaining a replacement AC power adapter.
50 Chapter 7 Power management

Switchable graphics/dual graphics (select models only)

Select computers are equipped with either switchable graphics or dual graphics.
Switchable graphics—Supported by both AMD and Intel. If your computer has switchable
graphics, it offers both fixed and dynamic schemes.
Dual graphics—Supported only by AMD. If your computer has AMD dual graphics, it is based on
the dynamic scheme with a specific AMD chipset configuration.
NOTE: To determine if your computer supports switchable graphics or dual graphics, refer to the
Power sections within either the Catalyst Control Center (for Intel CPUs) or the AMD VISION Engine Control Center (for AMD CPUs).

Using switchable graphics (select models only)

Switchable graphics are only available with Windows 7 Professional, Windows 7 Home Premium, and Windows 7 Home Basic operating systems.
To manage your switchable graphics settings:
Right-click on the desktop, and then select Configure Switchable Graphicsor AMD
PowerXpress.
NOTE: Based on power requirements, Individual applications will be assigned to either
Performance mode or Power Saving mode. You can manually modify the settings for an individual application by locating the application in the Recent Applications drop-down menu, or by clicking Browse, located beneath the Other Applications drop-down menu.
There are two different modes (Performance and Power Saving) that allow you to switch between different graphic configurations as follows:
Fixed scheme (manual or triggered by AC/DC power transitions)—Allows you to switch between
Performance mode and Power Saving mode. Once the desired mode is selected, all other applications operate in that mode.
Dynamic scheme (Automatic)—Automatically assigns individual applications to either
Performance mode or Power Saving mode, based on GPU rendering requirements. You can also manually modify the settings for an individual application by locating the application in the
Recent Applications drop-down menu, or by clicking Browse, located under the Other Applications drop-down menu.
NOTE: Switchable graphics are only available with Windows 7 Professional, Windows 7 Home
Premium, and Windows 7 Home Basic operating systems.
NOTE: There may be some instances when you may not be allowed to switch modes. In other
instances, you may be prompted to switch modes. You may also be required to close all applications before switching. For more information, refer to the switchable graphics software Help.
Switchable graphics/dual graphics (select models only) 51

Using dual graphics (select models only)

If your system is equipped with dual graphics (two or more added Graphics Processing Units (GPUs)), you can enable AMD Crossfire™ to increase application power and performance for fullscreen applications that use DirectX version 10 or 11. For more information about DirectX, refer to
http://www.microsoft.com/directx.
NOTE: Dual graphics systems only support automatic selection based on power requirements, and
automatically assign Performance mode or Power Saving mode for individual applications. However, you can manually modify the settings for a particular application.
To enable or disable AMD Crossfire™, select or deselect the check box in the AMD Crossfire™ section, which is located in the Performance tab in the Catalyst Control Center.
NOTE: For more information, refer to the AMD software Help.

Refreshing your software content (select models only)

When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. Smart Connect then updates the content for certain open applications and reinitiates Sleep. As a result, your work is immediately available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded and installed.
To open Intel Smart Connect to disable this feature or manually adjust the settings, select Start
> All Programs > Intel >Intel Smart Connect Technology.
For additional information and a list of supported applications, see the software Help.
52 Chapter 7 Power management

8 External cards and devices

Using Digital Media Slot cards (select models only)

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
To determine the digital card formats that are supported on your computer, refer to

Inserting a digital card

CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert
a digital card.
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the Digital Media Slot, and then press in on the card until it is firmly seated.
Front on page 9.
You will hear a sound when the device has been detected, and a menu of options may be displayed.
Using Digital Media Slot cards (select models only) 53

Removing a digital card

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1. Save your information and close all programs associated with the digital card.
2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then
follow the on-screen instructions.
3. Press in on the card (1), and then remove it from the slot (2).
NOTE: If the card does not eject, pull the card out of the slot.

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
Your computer has 3 USB ports that support USB 1.0 and 2.0 devices.
NOTE: Depending on your computer model, your computer may be equipped with 2 USB 3.0 ports,
which connect optional USB 3.0 devices and provide enhanced USB power performance. USB 3.0 ports are also compatible with USB 1.0 and 2.0 devices.
An optional docking device or USB hub provides additional USB ports that can be used with the computer.
54 Chapter 8 External cards and devices

Connecting a USB device

CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
Connect the USB cable for the device to the USB port.
NOTE: The USB port on your computer may look slightly different from the illustration in this
section.
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, a message in the notification area lets you know
that the device is recognized by the computer.

Removing a USB device

CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1. To remove a USB device, save your information and close all programs associated with the
device.
2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3. Remove the device.
Using a USB device 55

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to
use, refer to the manufacturer's instructions.
To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and the AC power cord is unplugged.
1. Connect the device to the computer.
2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer.
USB drives include the following types:
1.44-megabyte diskette drive
Hard drive module (a hard drive with an adapter attached)
External optical drive (CD, DVD, and Blu-ray)
MultiBay device
56 Chapter 8 External cards and devices
9Drives

Handling drives

CAUTION: Drives are fragile computer components that must be handled with care. Refer to the
following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
Observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow
the screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged
before writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with,
shipping, or storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport
walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
Handling drives 57

Using hard drives

Improving hard drive performance

Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or at another time when you do not need access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
To run Disk Defragmenter:
1. Connect the computer to AC power.
2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
3. Click Defragment disk.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.
To run Disk Cleanup:
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2. Follow the on-screen instructions.
58 Chapter 9 Drives

Using HP 3D DriveGuard (select models only)

HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You drop the computer.
You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected
by HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard.
For more information, refer to the HP 3D DriveGuard software Help.
Identifying HP 3D DriveGuard status
The drive light on the computer changes color to show that a drive in the primary hard drive bay or a drive in the secondary hard drive bay (select models only) is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center:
If HP 3D DriveGuard is enabled, a green check mark is superimposed over the hard drive icon.
If HP 3D DriveGuard is disabled, a red symbol is superimposed over the hard drive icon.
If the drives are parked, a yellow moon is superimposed over the hard drive icon.
The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate updates after a change in status, you need to enable the notification area icon.
To enable the notification area icon:
1. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
NOTE: If prompted by User Account Control, click Yes.
2. On the Icon in System Tray row, click Show.
3. Click OK.
Using hard drives 59
Managing power with a parked hard drive
If HP 3D DriveGuard has parked the drive, the computer behaves in the following ways:
The computer will not shut down.
The computer will not initiate Sleep or Hibernation, except as described in the following Note.
NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D
DriveGuard allows the computer to initiate Hibernation.
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation.
Using HP 3D DriveGuard software
The HP 3D DriveGuard software can be enabled or disabled by an Administrator.
NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D
DriveGuard. Privileges for non-Administrator users can be changed by members of an Administrator group.
To open the software and change settings, follow these steps:
1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window.
– or –
Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
NOTE: If prompted by User Account Control, click Yes.
2. Click the appropriate button to change settings.
3. Click OK.
60 Chapter 9 Drives

Adding or replacing a hard drive

CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

Removing the hard drive

1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Turn the computer upside down on a flat surface.
5. Remove the battery (refer to
6. Loosen the screw (1) on the memory module compartment cover.
7. Slide the memory module compartment cover backwards (2), and then remove the cover (3).
Inserting or removing the battery on page 39).
8. Loosen the screw (1) on the hard drive service door.
Adding or replacing a hard drive 61
9. Remove the hard drive service door (2).
10. Remove the 3 screws securing the hard drive (1) , and then pull the hard drive tab (2) to lift the
hard drive out of the hard drive bay.
11. Disconnect the hard drive cable (3), and remove the hard drive.
62 Chapter 9 Drives

Installing a hard drive

1. Connect the hard drive cable to the hard drive (1), and then insert the hard drive into the hard
drive bay (2).
2. Tighten the 3 hard drive screws to secure the drive (3).
3. Align the tabs (1) on the hard drive service door with the notches on the computer.
4. Close the hard drive service door (2).
Adding or replacing a hard drive 63
5. Tighten the screw (3) on the hard drive service door.
6. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
7. Slide the cover forward(2).
8. Tighten the screw (3) on the memory module compartment cover.
9. Replace the battery.
10. Reconnect external power and external devices.
11. Turn on the computer.
64 Chapter 9 Drives

Using optical drives

Optical drives include the following:
CD
DVD
Blu-ray (BD)

Identifying the installed optical drive

Select Start > Computer.
A list of all drives installed in your computer, including your optical drive, is displayed.

Inserting an optical disc

1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an
AutoPlay dialog box opens. It prompts you to select how you want to use the media content.
Using optical drives 65

Removing an optical disc

There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.
When the disc tray opens normally
1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out
the tray (2) until it stops.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3. Close the disc tray and place the disc in a protective case.
66 Chapter 9 Drives
When the disc tray fails to open normally
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it
stops.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
Using optical drives 67

Sharing optical drives

Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
NOTE: You must have a network set up in order to share an optical drive; refer to Networking
on page 17 for additional information on setting up a network.
NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore
unusable through DVD or CD drive sharing.
To share an optical drive:
1. From the computer with the optical drive you are sharing, select Start > Computer.
2. Right-click the optical drive you want to share, and click Properties.
3. Select the Sharing tab > Advanced Sharing.
4. Select the Share this folder check box.
5. Type a name for the optical drive in the Share name text box.
6. Click Apply, and then click OK.
7. To view the shared optical drive:
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
68 Chapter 9 Drives

10 Memory modules

Adding or replacing memory modules

The computer has two memory module slots. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration with a second memory module, be sure that both
memory modules are identical.
To add or replace a memory module:
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet and remove the battery.
4. Loosen the screw (1) on the memory module compartment cover.
Adding or replacing memory modules 69
5. Slide the cover backwards (2), and then remove the cover (3).
6. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module. The memory module
tilts up.
70 Chapter 10 Memory modules
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
7. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module into the memory module slot (2) until it is seated.
Adding or replacing memory modules 71
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
module.
8. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
9. Close the cover (2).
10. Tighten the screw (3) on the memory module compartment cover.
72 Chapter 10 Memory modules
11. Replace the battery.
12. Reconnect external power and external devices.
13. Turn on the computer.
Adding or replacing memory modules 73
11 Securing your computer and
information
Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows® operating system, HP applications, the non–Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT: Some security features listed in this chapter may not be available on your computer.
Computer risk Security feature
Unauthorized use of the computer
Computer viruses Antivirus software
Unauthorized access to data Firewall software
Unauthorized access to Setup Utility (BIOS) settings and other system identification information
Ongoing or future threats to the computer Software updates
Unauthorized access to a Windows user account User password
Unauthorized removal of the computer Security cable lock
Power-on password
Fingerprint reader
Administrator password
74 Chapter 11 Securing your computer and information

Locating your security software (select models only)

HP Security Assistant provides a starting location for you to quickly access a collection of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks:
Set up Internet and anti-virus security
Back up and recover files
Manage passwords, user accounts, and parental controls
Maintain your computer and install the latest HP and Windows updates
Set up the fingerprint reader (select models only)
To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant.

Using passwords

A password is a group of characters that you choose to secure your computer information and to have safer online transactions. Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to set up a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.
Use the following tips for creating and saving passwords:
To reduce the risk of being locked out of the computer, record each password and store it in a
secure place away from the computer. Do not store passwords in a file on the computer.
When creating passwords, follow requirements set by the program.
Change your passwords at least every three months.
An ideal password is long and has letters, punctuation, symbols, and numbers.
Before you send your computer for service, back up your files, delete confidential files, and then
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support.
Locating your security software (select models only) 75

Setting Windows passwords

Password Function
User password Protects access to a Windows user account. It also must be
Administrator password Protects administrator-level access to computer contents.

Setting passwords in Setup Utility (BIOS)

Password Function
Administrator password*
entered when you exit Sleep or Hibernation.
NOTE: This password cannot be used to access Setup
Utility (BIOS) contents.
Must be entered each time you access Setup Utility
(BIOS).
If you forget your administrator password, you cannot
access Setup Utility (BIOS).
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: Your administrator password is not interchangeable
with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
NOTE: If you enter the power-on password at the first
password check before the “Press the ESC key for Startup Menu” message is displayed, you must enter the administrator password to access Setup Utility (BIOS).
Power-on password*
Must be entered each time you turn on or restart the
computer, or exit Hibernation.
If you forget your power-on password, you cannot turn
on or restart the computer, or exit Hibernation.
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: A power-on password is not displayed as it is set,
entered, changed, or deleted.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
1. Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC
key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed,
press f10.
3. Use the arrow keys to select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
76 Chapter 11 Securing your computer and information

Using the fingerprint reader

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account and password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon. For instructions, see the fingerprint reader software Help.
After you register your computer, you can set up a single sign-on service that allows you to use your fingerprint reader to create credentials for any application that requires a user name and password.
For the location of the fingerprint reader on your computer, see “Getting to know your computer.”

Registering fingerprints

A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using HP SimplePass software, instead of using a Windows password.
To register one or more fingerprints:
1. Select Start > Security and Protection > HP SimplePass.
2. Have you found your fingerprint sensor?—Click Yes.
3. Are you ready to enroll?—Click Yes.
4. Select a finger.
5. Create Windows password—Enter your password and confirm your password.
6. Swipe your finger 3 times. The finger displays green if it is registered successfully. Otherwise, a
warning message is displayed.
7. Select another finger or click > to continue.
8. Click Register now or Register later.
9. Click Advanced to launch a selected website when you swipe your registered finger.
Repeat steps 1 through 9 for each additional user.
Using your registered fingerprint to log on to Windows
To log on to Windows using your fingerprint:
1. After you register your fingerprints, restart Windows.
2. Swipe any of your registered fingers to log on to Windows.
Using the fingerprint reader 77

Using Internet security software

When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. To help protect your computer, Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer. To provide ongoing protection against newly discovered viruses and other security risks, security software must be kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer.

Using antivirus software

Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
For more information about computer viruses, type viruses in the Search box in Help and Support.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software.
There are two types of firewalls to consider:
Host-based firewalls—Software that protects only the computer it is installed on.
Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
78 Chapter 11 Securing your computer and information

Installing software updates

HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance.

Installing Windows security updates

Updates to the operating system and other software may have become available after the computer left the factory. Microsoft® sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.
To be sure that all available updates are installed on the computer, observe these guidelines:
Run Windows Update as soon as possible after you set up your computer. Select Start > All
Programs > Windows Update.
Run Windows Update monthly thereafter.
Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to you can also register to receive automatic update notifications when they become available.
http://www.hp.com/support. At this location,
If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software.

Securing your wireless network

When you set up your wireless network, always enable security features. For more information, see “Protecting your WLAN” in the Networking chapter.
Installing software updates 79

Backing up your software applications and information

Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see “Backup and recovery.”

Using an optional security cable lock

A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection.
The security cable slot on your computer may look slightly different from the illustration in this section. For the location of the security cable slot on your computer, see “Getting to know your computer.”
1. Loop the security cable lock around a secured object.
2. Insert the key (1) into the security cable lock (2).
3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the
security cable lock with the key.
4. Remove the key and keep it in a safe place.
80 Chapter 11 Securing your computer and information

12 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
This chapter provides information on the following topics:
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
Backing up your information
Recovering a program or driver
81

Restoring the system

If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive to restore your system to its factory image. Ideally, you have already used HP Recovery Manager to create these tools immediately after software setup.
For issues other than hard drive failure, you can restore your system by using the HP Recovery partition, rather than by using recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive so that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these recovery tools carefully, and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
Guidelines:
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting it into the optical
drive.
If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Media Creation.
2. Follow the on-screen instructions.
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Performing a system recovery

HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition on the hard drive.
NOTE: A system restore must be performed if the computer hard drive fails or if all attempts to
correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Note the following when performing a system restore:
You can restore only the system that you have previously backed up. HP recommends that you
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager to restore your system.
HP Recovery Manager restores only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's Web site or reinstall the software from the disc provided by the manufacturer.

Using the dedicated recovery partition

When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
Performing a system recovery 83

Restoring using the restore media

1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the HP Recovery Manager, the
computer boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.

Changing the computer boot order

To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
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Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Guidelines:
Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to
Using Windows system restore points on page 86.
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Backing up and recovering your information 85

Using Windows Backup and Restore

Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or modify software or hardware
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
86 Chapter 12 Backup and recovery
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click Create, and then follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Backing up and recovering your information 87
13 Setup Utility (BIOS) and System
Diagnostics

Using Setup Utility (BIOS)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility (BIOS).

Changing the language of Setup Utility (BIOS)

1. Start Setup Utility (BIOS).
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility (BIOS), use the arrow keys to select Exit > Exit
Saving Changes, and then press enter.
Your change takes effect immediately.
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Navigating and selecting in Setup Utility (BIOS)

To navigate and select in Setup Utility (BIOS), follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter.
To scroll up and down, use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Setup Utility (BIOS) screen, press esc,
and then follow the on-screen instructions.
2. Press f10 to enter Setup Utility (BIOS).
To exit Setup Utility (BIOS) menus, choose one of the following methods:
To exit Setup Utility (BIOS) menus without saving your changes, press the esc key, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
– or –
To save your changes and exit Setup Utility (BIOS) menus, press f10, and then follow the on-
screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility (BIOS).
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility (BIOS) without changing any settings, use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.
Using Setup Utility (BIOS) 89

Restoring factory settings in Setup Utility (BIOS)

NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility (BIOS) to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter Setup Utility (BIOS).
3. Use the arrow keys to select Exit > Load Setup Defaults. Press enter.
4. Follow the on-screen instructions.
5. To save your changes and exit, press f10, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.

Exiting Setup Utility (BIOS)

To exit Setup Utility (BIOS) and save your changes from the current session:
If the Setup Utility (BIOS) menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
To exit Setup Utility (BIOS) without saving your changes from the current session:
If the Setup Utility (BIOS) menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
90 Chapter 13 Setup Utility (BIOS) and System Diagnostics
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