HP 9840 User Manual
9840 Tape Drive
Operations Guide
Abstract
This guide describes how to perform routine system operations for the 9840 tape drive
and associated tape libraries on HP NonStop™ servers and Integrity NonStop NS series servers. These tasks include monitoring the operator panel and performing
labeled tape ope rations, backups, and ba sic troub le shootin g. Th is guide al so describe s
installing and configuring the 9840 tape drive for the NonStop NS-series server. It is
written for system operators.
Product Version
N.A.
Supported Release Version Updates (RVUs)
This guide supports G06.11 and all subsequent G-series RVUs and H06.03 and all
subsequent H-series RVUs until otherwise indicated by its replacement publication.
Part Number Published
429596 -002 June 2005
Document History
Part Number Product Version Published
429596- 001 N.A. March 20 01
429596- 002 N.A. June 2005
9840 Tape Drive
Operations Guide
Glossary Index Examples Figures Tables
What’s New in This Manual vii
Manual Information vii
New and Changed Information vii
About This Manual ix
Notation Conventions ix
1. 9840 Tape Drive Overview
9840 Tape Drive Description 1-1
Fast Data Transfer Rate 1-1
High-Capacity 1-1
Media Durability 1-1
Data Compression 1-1
Performance 1-2
9840 Tape Drive in Tape Libraries 1-2
9840 Tape Cartridge Description 1-2
Where to Find More Information 1-4
2. 9840 Operator Panel
Operator Panel Description 2-1
Operator Panel Switches
Operator Panel LEDs
Operator Panel Display 2-7
2-2
2-5
3. Operating the 9840 Tape Drive
Powering On and Performing an IPL on a Tape Drive 3-1
Performing an IPL on the Tape Drive From the Host 3-1
Checking the Status of Tape Devices 3-2
Using the TSM Service Application
Using the SCF STATUS Command
Starting or Stopping a Tape Drive 3-4
Taking a Tape Drive Online or Offline 3-4
Starting a Tape Device using SCF 3-4
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3-2
i
Contents
Cleaning the Tape Path 3-8
Performing Tape Cartridge Operations 3-9
Using Labeled Tapes 3-11
Using BACKUP and RESTORE 3-12
4. L700 Tape Library
Stopping a Tape Device using SCF 3-7
To Dry-Clean the Tape Path 3-9
Write-Pro tecting a Tape Cartridge 3-9
Loading a Tape Cartridge 3-9
Unloading a Tape Cartridge 3-10
Reclaiming (Reformat) a Tape Cartridge 3-10
Formatting a Diagnostic Dump Tape 3-11
Enabling or Disabling Labeled-Tape Operations using SCF 3-11
Using the MEDIACOM Utility for Labeled-Tape Operation 3-12
Restoring Tape Files to Disk 3-13
Viewing the Contents of a Tape 3-13
Using the BLOCKSIZE Option 3-13
Using the NOUNLOAD Option 3-13
Using BACKUP and RESTORE with Tape Libraries 3-14
Using Multiple Tape Cartridges 3-14
Where to Find More Information 3-15
4. L700 Tape Library
Operator Panel 4-2
Indicators 4-3
Buttons 4-3
Display Screens 4-3
Operations Overview 4-13
Library Power Switch 4-13
Tape Drive Power Switches 4-14
Operating in the Automated Mode 4-15
Monitoring Status Information 4-16
Entering Cartridges Through the CAP 4-18
Ejecting Cartridges Through the CAP 4-19
Manually Cleaning a Drive 4-20
Reviewing FSC Logs 4-21
Running Diagnostic Tests 4-21
Powering Off the Library 4-24
Operation in Manual Mode 4-24
Opening the Library Front Doors 4-25
9840 Tape Drive Operations Guide —429596-002
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Contents
Moving the Robot 4-25
A. 9840 Troubleshooting and Recovery
Handling Errors or Indications A-1
Save Fails Error A-1
Fix_CfgErr Error A-1
UnWr xxxx Indication A-2
DumpAgain? Message A-3
Identifying Unrecov erab le Tapes A-3
Forcing a Diagnostic Dump (Reset Drive) A-4
Removing a Stuck Tape Cartridge A-5
Operating a Drive Manually in a Tape Library A-6
Performing a Tape Boot or Tape Load A-6
Performing Processor Memory Dumps to Tape A-6
B. 9840 Menu System
A. 9840 Troubleshooting and Recovery
Using the Menu System B-1
Menu Structure Overview B-1
Examples of Me nu Operations, Reference B-2
Instructions for Menu Operations B-3
Explanation of the Menu Trees B-3
View SCSI Configuration Status B-5
SCSI Configuration Menu B-8
Drive Operations Menu B-14
Tape Bar-Chart Explanation B-17
Examples of Menu Operations B-18
How to enter the Menu system B-18
How to View Drive Configuration of Software Level B-19
How to Save, Abort, or Repeat Configuration Changes B-20
How to Repeat or Exit the Menu System B-20
Example of Menu Selection: SCSI Bus Speed Mode B-21
Example of Menu Selection: Enable/Disable Compression B-22
C. Installing and Configuring the Tape Drive for the NonStop
NS-Series Server
Overview C-1
Installation C-3
Configuration C-8
9840 Tape Drive Operations Guide —429596-002
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Contents
Safety and Compliance
Index
Examples
Figures
Figure 1-1. The 9840 Tape Cartridge 1-3
Figure 2-1. 9840 Operator Panel 2-1
Figure 4-1. Operator Panel Display, Control, and Indicators 4-2
Figure 4-2. Library Status Screen 4-4
Figure 4-3. Main Menu Screen 4-5
Figure 4-4. FSC Log Screen 4-6
Figure 4-5. CAP Status Screen 4-6
Figure 4-6. Drive Information Menu 4-7
Figure 4-7. Cleaning Informaion Menu 4-8
Safety and Compliance
Figure 4-8. Main Diagnostics Menu 4-9
Figure 4-9. Version Information Menu 4-9
Figure 4-10. Configuration Menu 4-10
Figure 4-11. Library Configuration Menu 4-11
Figure 4-12. Drive Configuration Menu 4-12
Figure 4-13. Display Information Menu 4-12
Figure 4-14. Library Power Switch Location 4-14
Figure 4-15. Drive Power Switch Location 4-15
Figure 4-16. Removing the CAP Magazine 4-19
Figure 4-17. Opening the Access Doors 4-25
Figure 4-18. Extending the Gripper 4-27
Figure 4-19.
Figure 4-20.
Figure A-1. Recovering From a Stuck Cartridge A-5
Figure B-1. Online Menu Structure B-1
Figure B-2. Offline Me nu Structure B-2
Figure B-3. Menu Tree Legend B-4
Figure B-4. View of SCSI Configuration Status Menu B-5
Removing the Cartridge from the Hand 4-28
Loading a Cartridge into the 9840 Tape Drive 4-29
Figure B-5. SCSI Configuration Menu B-8
Figure B-6. Drive Operations Menu B-14
Figure B-7. Tape Bar Chart B-18
Figure C-1. Hardware Configuration C-2
Figure C-2. SCSI Cable C-3
Figure C-3. Front View of the Fibre Channel to SCSI Router C-4
9840 Tape Drive Operations Guide —429596-002
iv
Contents
Figure C-4. Rear View of the Fibre Channel to SCSI Router C-4
Figure C-5. Front View of the Tape Drive C-5
Figure C-6. Rear View of the Tape Drive C-6
Figure C-7. View of Two FCSAs at the Rear of the Server C-7
Figure C-8. Rear View of the Fibre Channel to SCSI Router C-8
Tables
Table 1-1. 9840 Cartridge Capacities 1-2
Table 2-1. Operator Panel Switches 2-3
Table 2-2. Operator Panel LEDs 2-5
Table 2-3. Service and Power LEDs 2-6
Table 2-4. Operator Panel Messages 2-7
Table 4-1. Drive Status Messages 4-16
Table 4-2. CAP S ta tus Messages 4-17
Table 4-3. CTL700 Library Drive Diagnostic Tests 4-22
Tables
Table C-1. SCSI Cable Part Numbers and Descriptions C-3
Table C-2. Fiber Cables C-8
9840 Tape Drive Operations Guide —429596-002
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Contents
9840 Tape Drive Operations Guide —429596-002
vi
What’s New in This Manual
Manua l In forma ti o n
9840 Tape Drive
Operations Guide
Abstract
This guide describes how to perform routine system operations for the 9840 tape drive
and associated tape libraries on HP NonStop™ servers and Integrity NonStop NS series servers. These tasks include monitoring the operator panel and performing
labeled tape oper ations, b ackups, and basic tro ublesho oting. T his gui de also descr ibes
installing and configuring the 9840 tape drive for the NonStop NS-series server. It is
written for system operators.
Product Version
N.A.
Supported Release Version Updates (RVUs)
This guide supports G06.11 and all subsequent G-series RVUs and H06.03 and all
subsequent H-series RVUs until otherwise indicated by its replacement publication.
Part Numb er Pub l i sh ed
429596- 002 June 2005
Document History
Part Number Product Ve rsion Published
429596- 001 N.A. March 20 01
429596- 002 N.A. June 2005
New and Changed Information
Added Appendix C, Installing and Configuring the Tape Drive for the NonStop NS-
Series Server.
9840 Tape Drive Operations Guide —429596-002
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What’s New in This Manual
New and Changed Information
9840 Tape Drive Operations Guide —429596-002
viii
About This Manual
Notation Conventions
Hypertext Links
Blue underline is used to indicate a hypertext link within text. By clicking a passage of
text with a blue underline, you are taken to the location described. For example:
This requirement is described under Backup DAM Volumes and Physical Disk
Drives on page 3-2.
Change Bar Notation
Change bars are used to indicate substantive differences between this manual and its
preceding version. Change bars are vertical rules placed in the right margin of
changed portions of text, figures, tables, examples, and so on. Change bars highlight
new or revised information. For example:
The message types specified in the REPORT clause are different in the COBO
environment and the Common Run-Time Environment (CRE).
The CRE has many new message types and some new message type codes for
old message types. In the CRE, the message type SYSTEM includes all
messages except LOGICAL-CLOSE and LOGICAL-OPEN.
9840 Tape Drive Operations Guide —429596-002
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About This Manual
Change Bar Notation
9840 Tape Drive Operations Guide —429596-002
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1 9840 Tape Drive Overview
This section contains:
9840 Tape Drive Description 1-1
9840 Tape Drive in Tape Libraries 1-2
9840 Tape Cartridge Description 1-2
Where to Find More Information 1-4
9840 Tape Drive Description
The 9840 is a small, modular, high performance tape drive designed for NonStop
servers. The 9840 tape drive is used in tape enclosure or tape library configurations
and is compatible with theses tape libraries: the 9310, 9710, 9740, and L700.
The tape drive measures 82.55 mm (3.25 inches) high, 146.05 mm (5.75 inches) wide,
and 381 mm (15 inches) deep. The 9840 featur es a pr opr ieta ry design to provide faster
average access time, higher data rates, higher capacity, and lower costs compared
with similar units in the marketplace.
Fast Data Transfer Rate
Used for unattended backups or archiving, the 9840 tape drive allows the user to
backup a higher data capacity at a higher speed. In a noncompressed mode, the 9840
tape drive has a maximum transfer rate of 10 MB/sec.
High-Capacity
The 9840 tape drive accepts the STK1R data cartridge. When this cartridge is used,
the amount of data stored on the tape can be up to 20 GB (uncompressed).
Media Durability
The STK1R data cartridge can endure 10,000 loads, 6,500 long-length passes, and
80,000 short-length passes, and a minimum shelf life of 10 years, which provides
superior media durability and data reliability.
Data Compression
The 9840 tape drive can write compressed or uncompressed information to a labeled
or unlabeled tape. Compression increases the cartridge capacity (over the
uncompressed format) by two to three times.Writing compressed data on tape means
the tape drive compr esses dat a whene ver possibl e . The specific amou nt of dat a stored
on the tape is not predictable because the amount of compression varies with the type
of data being written. Because of this, the amount of compressed data stored on tape
can vary significantly.
9840 Tape Drive Operations Guide —429596-002
1-1
9840 Tape Drive Overv iew
The 9840 tape drive can store up to 60 gigabytes (GB) on a STK1R data cartridge.
Table 1-1. 9840 Cartridge Capacities
Performance
Cartridge Type
STK1R Data
Cartridge
Performance
The 9840 tape drive stores and shares information reliably and quickly. It offers the
speed, capacity, and access demanded by today's storage-intensive applications and
active users. Mainframe-class reliability allows continuous and confident operation.
Utilize space more efficiently by attaching more drives to a new or existing library.
Unrestricted connectivity and adaptability support unlimited growth for open system to
mainframe, Ultra SCSI, Fibre Channel, and ESCON. It fits seamlessly and costeffectively into current StorageTek automated storage solutions.
The 9840 subsystems have these characteristics:
Faster backup and restore operations. Move or retrieve data with simultaneous
•
read or write to each controller transport unit. First access to data averages 8
seconds.
More data storage. Each cartridge holds up to 20 GB uncompressed (60 GB with
•
compression).
9840
(Uncompressed)
20 GB 60 GB
9840
(Compressed)
Easy migration to present and emerging technologies.
•
Flexible. Mix media within an automated library. Attach additional drives to new or
•
existing libraries.
9840 Tape Drive in Tape Libraries
The 9710 ACS Tape Library can house up to ten 9840 tapes drives. The library holds
from 252 to 588 tape cartridges. The robot contained in the 9710 ACS Tape Library is
responsible for loading and unloading the tape cartridges in the tape drives as tapes
are requested by the system.
9840 Tape Cartridge Description
The tape cartridge used by the 9840 tape drive has a 20-gigabyte capacity
(uncompressed). The components are shown in Figure 1-1.
9840 Tape Drive Operations Guide —429596-002
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9840 Tape Drive Overv iew
Figure 1-1. The 9840 Tape Cartridge
9840 Tape Cartridge Description
A. Rear view 4. Write protect switch
B. Front view 5. Finger grips
C. Bottom view 6. VOLSER label
1. Manufacturer label 7. Media ID (human or barcode readable)
2. Customer label 8. Media ID (machine readable)
3. Access door 9. Manufacturer part ID
9840 Tape Drive Operations Guide —429596-002
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9840 Tape Drive Overv iew
Where to Find More Information
Use this manual in conjunction with these manuals:
Source Manual
HP SCF Reference Manual for the Storage Subsystem
HP S-series Planning and Configuration Guide
HP Guardian User’s Guide
HP Guardian Disk and Tape Utilities Reference Manual
HP 9840 (CT9840FC-3) Installation and User’s Guide for
NonStop Servers
STK 9840 Tape Drive User’s Reference Manual
STK 9840 Tape Drive Product Manual
STK 9840 Tape Drive System Product Manual
Where to Find More Info r mation
STK 9710 ACS Tape Library Operators Guide
9840 Tape Drive Operations Guide —429596-002
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2 9840 Operator Panel
This section contains:
Operator Panel Description 2-1
Operator Panel Switches 2-2
Operator Panel LEDs 2-5
Operator Panel Display 2-7
Operator Panel Description
The 9840 operator panel has a ten-digit display, four push-button switches, and four
indicators. Figure 2-1 illustrates the 9840 operator panel.
Figure 2-1. 9840 Operator Panel
1 2 3 4 5 6
7 8 9 10 11
1. Power indicator
2. Activity indicator
3. Clean indicator
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9840 Operator Panel
4. Service indicator
5. IPL switch
6. Manual unload device
7. Unload switch
8. Operator display
9. Menu switch
10. Select switch
11. Tape cartridge entry
Operator Panel Switches
Table 2-1 describes the operator panel switches. The Menu and Select switches (9
and 10) are unique to the 9840 design. Together they enable you to obtain information
about the tape drive or to perform special tape operations such as reformatting tapes.
Operator Panel Switches
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9840 Operator Panel
Table 2-1. Operator Panel Switches
Control Name Control Description
Operator Panel Switches
Pressing this switch causes the tape to rewind and unload, ending
with the tape ejected and retrievable.
If this switch is pressed during a write operation, the tape drive
attempts to write the remaini ng data before it unloa ds. A displ ay of
“UnWr xxxx” (meaning Unwritten Data, where xxxx is a fault
symptom code) means that the attempt failed and some data
remains unwritten to tape.
Pressing the Unload switch again causes the loss of this data. For
the NonStop servers to save the unwritten data, the oper at or m ust
issue the following SCSI command sequence before pressing
Unload again:
Unload Switch
Recover Buffer Data
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9840 Operator Panel
Table 2-1. Operator Panel Switches
Control Name Control Description
IPL S witch
Operator Panel Switches
Use the IPL switch to reset the tape drive when necessary.
Pressing the indented switch causes Initial Program Load (IPL),
identical to the program initiatio ns that take s place automatical l y
after power on sequenc ing is complete . “IP L Pend” (IPL Pending)
is displayed for one second when this switch is pressed.
During IP L, th e f ollowing are normally displayed in sequ ence:
“LOAD XXXX” (XXXX = SCSI, FBCN)
“LOAD CC” (Load Common Controller Code)
“LOAD SER VO” (Load Se rv o C ode)
“Start Init” (Start Initialization)
(A corporat e ID, indicating tape drive loa ded properly and is
operational)
Use the Menu switch to enter and exit the menu system and
browse in and out of menus. The menu system allows you to
reconfig ure the tape drive or perform special operat ions. Refer to
Appendix B, 9840 Menu System
for more information.
Menu Switch
Select Switch
When in normal operation mode, pressing this switch will take you
to the Online/Offline top menu. To make changes in the tape drive
configur at ions or to perform special operations, th e ta pe drive
must be offline. Use the Select switch to change modes.
The most important Main Menu selections are:
Offline/Online state
Drive Configuration State
Special Drive Operations
Main Exit
When in a main configuration menu, pressing this switch selects
one of the d irec t c onfiguration ac t ion choices in th e Main Menu
itself, or the underlying submenus, depending on the structure of
the Main Menu. Refer to Appendix B, 9840 Menu System
for more
information.
When in the configuration submenu, pressing the Select switch
selects one of the direct configuration /ac ti on choices in the
submenu.
9840 Tape Drive Operations Guide —429596-002
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9840 Operator Panel
Operator Panel LEDs
Table 2-2 describes the 9840 Operator Panel LEDs.
Table 2-2. Operator Panel LEDs
LED Name Status Indicator Description
Power (green) Off Power is off.
Flashing Unit is not functional (powering on, resetting
Flashing doesn’t stop: IPL fai led.
Constantly on Power on and IPL have executed properly.
Activity (green) Off Cartr idge is not loade d or ejected.
Flashing Tape motion is in progress.
Constantl y O N Tap e loaded, and th e ta pe drive is read y; unit
Operator Panel LEDs
the t ape drive by perform ing an IPL, or
collecting dump).
is operati onal.
Clean (Am ber) Constantly ON Tap e drive requires c leaning.
Indicator activated for
one of these reasons:
Service (Red) Off No error was det ected.
Flashing An error was detected, a nd dump data has
Certain intermittent media errors we re
detected
A preset le ngth of tape passed over the
read / w rite heads.
been collec t ed to EEPRO M . Fo llowing a
successful IPL, display alternates between a
corporat e “XXXX:DMP x”
Where XXXX = FSC, and x = number of
uncollected dumps in EEPROM. Optionally,
insert dump-formatt ed tape to copy data to th e
tape. The operator can ignore a flashing
indicator. Flashing stops and messages are
removed when any tape is inserted or any
control is pressed. If within one minute the
tape drive detects the same FSC, the
message “DumpAgain?” is displayed: refer to
DumpAgain? Message
instructions.
on page A -3 f or
Constantly ON A hardware error was detected and tape drive
is not functional. The op erator canno t ignore a
constant indi cat or. If resetting the t a pe d rive by
performing an IPL does no t eliminate the
problem, contact your service provider to
replace the tape drive.
9840 Tape Drive Operations Guide —429596-002
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9840 Operator Panel
Table 2-3 explains error indications shown by the Power and Service LEDs. These
errors do not cause a specific error message on the alphanumeric display.
Table 2-3. Service and Power LEDs
Service LED Power LED Meaning Action
Off On Normal op eration take no ac tion.
Operator Panel LEDs
Flashing after
collection is
done
On or flash ing Tape drive error
recovered to
EEPROM.
Reset th e ta pe drive by
performing an IPL to see if the
problem repeats.
If the problem repeats, co llect
dump dat a and/or contact y our
service provider to re place the
tape drive.
Off or flashing Flashing w hile
action takes
place
Tap e drive error;
automatically
resetting the tape
drive by
performing an IPL
again or power on
initiated
Off or flashing Flashing
constantly,
Tape driv e fai led t o
power on properly.
Contact your service provider to
replace ta pe drive
meaning it does
not exit IPL
mode
On On Tap e drive failed. Reset the tape d riv e by
performing an IPL to see if
problem repeats.
If problem repeats, contact your
service provider to re place the
tape drive.
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9840 Operator Panel
Operator Panel Display
The operator panel display is a single-line, ten-character alphanumeric display linked
to the tape drive and to the NonStop system. Use the display to view the state of the
tape drive, fault symptom codes when applicable, and the menu selections and
configurations states when the tape drive is in Menu mode.
Messages can be stable or blinking, and two messages can alternate. Operator panel
displays might be shown twice, abbreviated in quotation marks and with full spelling.
Abbreviated spellings in the quotations show exact display presentation. The full
spelling is added to clarify meanings.
Table 2-4 provides an alphabetical list of operator panel error displays and
recommended actions. The notation FSC stands for a four-digit alphanumeric fault
symptom code. The code itself is not important for identifying the error type in the field.
Note. For remov al and replacem ent of a tape driv e, co nta c t yo ur s ervice provider. All other
procedures referred to in th is tab le f ollow the table.
Operator Panel Display
Table 2-4. Operator Panel Messages
Display Probable Cause Recommended Action
* (asterisk) A steady asterisk indicates that
the tape drive is online but not
loaded
ASIA DIAG Normal display while tape drive
perform IPL
Bank N Ba d During boot, a section of m em ory
(1,2,3, or 4) is found bad
Boot Fail IPL failed Reset the tape drive by perform ing
BT Monitor A sequence of pushbuttons took
you to an Engineering zone
Cnhndnsn Hardware revision level supported
by the firmware in this tape drive,
where:
n = any num ber 0-9
c = controller processor level
h = host side formatter level
Operator discretion
Wait for IPL to complete.
If IPL doesn’t correct problem,
contact your service provider to
replace th e ta pe drive.
an IPL again.
If that fails, contact your service
provider t o replace the tape drive.
Reset the tape drive by perform ing
an IPL to clear.
This message occurs when
firmware level is insufficient to
control the hardware level in the
tape drive. Contact your service
provider t o ins ta ll newer level
firmware.
d = device side formatter level
s = servo level
CC DIAG Normal display while tape drive
performs I PL
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Wait for IPL to complete.
9840 Operator Panel
Table 2-4. Operator Panel Messages
Display Probable Cause Recommended Action
Operator Panel Display
CHK (FSC) Operational failure: tape drive is
automatically reset by performing
an IPL
Wait for IPL to complete and then
retry oper at ion.
If IPL fails, contact your service
provider t o replace the tape drive.
Cleaning
(*Cleaning*)
Cleaning tape was inserted and
the tape drive is now in the
No action is necessary.
process of c leaning
CodCrFail1 Unable to write tape
Unable to position on tape
Ensure th e tap e is w rit e-enabled .
Try another tape.
CodCrFail2 Unr eadable tape for m at Reclaim as data tape.
Retry operation.
Try another tape.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
CodeU pD ate The fi rm w are in the tape drive is
No action is necessary.
being updated from the NonStop
system: operator panel switches
are locked
CodUpFail1 Unable to read tape
Try another tape.
Una b l e to re ad position on tape
Unable to read image on tape
CodUpFail2 EEPROM bad Try another tape.
If the problem continues, reset the
tape drive by performing an I PL.
If problem persists after the I PL,
contact your service provider to
replace tape drive
CodUpFail3 Unreadab le ta pe format Rec laim as data tape and recreat e
code tape.
Retry operation.
Try another tape.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
CodUpFail4 Not a code updated tape Retry with correct tape.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
9840 Tape Drive Operations Guide —429596-002
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9840 Operator Panel
Table 2-4. Operator Panel Messages
Display Probable Cause Recommended Action
Operator Panel Display
DatCrFail1 Unab le to crea t e (format) a data
tape
Ensure tape is write-enabled.
Try another driv e.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
DmpCrFail1 Unable to create (format) a dump
tape
Ensure tape is write-enabled.
Try another tape.
Try another driv e.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
DmpCrF ail2 Unread able tape format Reclaim as data tape.
Retry operation.
Try another tape.
If persistent, refer to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
DumpToHost Dump or event log is being
No action is necessary.
transferred to the NonStop
system: o peration panel s w it c hes
are locked
DmpWrFai l1 Unable to write dum p t o tap e
Unable to position on tape
Try another tape: ensure tape is
formatted for dump.
DmpWrFai l2 No dum p to process Force a du m p: R ef er to Forcing a
Diagnos ti c Du m p (R eset Drive) on
page A-4.
DumpAg ain? Tape driv e detected the sa m e
CHK (FSC ) w it hin one minut e
Refer to DumpAg ain? Message
page A-3.
on
Exp ClCart Cleaning c artridge is used up Replace the cl eaning cartr idge.
FFFF:Dmp Y Alternates with corporate ID at
completion of IPL, where
FFFF=FSC of last dump date
collected, Y=number of
Optionally move dumps to the
NonSto p system or tape: refe r to
Forcing a Di agnostic Dump (Reset
Drive) on page A-4.
uncollected dumps in EEPROM
Fix_CfgErr Upon IPL, configuration checksum
does not match
Refer to Fix_ C f gErr Error
page A-1.
on
INIT (FSC ) I nit i alization err or Reset the tap e drive by perform ing
an IPL.
If that fails, contact your service
provider t o replace the tape drive.
9840 Tape Drive Operations Guide —429596-002
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9840 Operator Panel
Table 2-4. Operator Panel Messages
Display Probable Cause Recommended Action
Operator Panel Display
IPL Pend IPL Pending is displayed for one
second when IPL is pressed
Load CC The co m m on controlle r co de is
Wait until IPL completes
automatically.
No action is necessary.
loading
Loading Tap e c art ridge is being loaded No action is necessary.
Load ESCON Norm al display duri ng boot Wait for IPL to com plete.
Load (FSC ) Load/unload operation has failed Try another tape.
If another tape works, the original
tape is suspect. Refer to
Identifyi ng U nrecovera ble Tape s
on page A-3.
If another tap e also fai ls load, re set
the t ape drive by perform ing an
IPL.
If failure persists, contact your
service provider to replace the
tape drive.
Load SCSI Normal di s play during boot Wait for IPL to complete.
Locating Tap e drive is doing a high speed
No action is necessary.
seek
Memory Err RAM failed during IPL Reset the tape drive by performing
an IPL again.
If that fails, contact your service
provider to replace tape drive.
NT Ready F Non-write protected tap e is in
process of m anual unload
NT R e a dy U Write protec ted tap e is in p r o cess
Wait until unload operation
completes.
Wait until operat ion completes .
of manua l unload
Online The tape driv e is operational N o ac t ion is necessary.
Power Fail Power supply has failed Cont a ct your service provider to
replace th e power supp ly.
Reading T he tape drive is in the read mode N o act i o n is necessary.
Ready F Loaded tape is file protected Operator discretion.
Ready U Loaded tape is not file protected Operator discretion.
Rewindi ng The tape drive is rewinding No action is ne ce s s ary.
Save Fails New configuration cannot be
saved
SavingDump Displayed while saving dump to
EEPROM
Contact your service prov ider to
replace tape drive.
Normal display. Wait for the dump
to complete.
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9840 Operator Panel
Table 2-4. Operator Panel Messages
Display Probable Cause Recommended Action
Start Init Initialization started No action is necessary.
Operator Panel Display
A Corporate ID Displaye d at successful IPL
completion when the tape drive is
This ID might be of StorageTek or
another c orporate distributor.
operational
Trapped Boot is trapped in a closed loop No action is necessary.
UnWr (FSC) Unload switch was pressed while
a write was taking place
Write Prot Tape drive attempted to write to a
write-protected tape
Go to “Handling a UnWr xxxx
Indication” in Append ix A.
Change switch on tape c artridge to
write-enabled.
Writing The tape drive is in write mo de N o ac t ion is necess ary.
9840 Tape Drive Operations Guide —429596-002
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9840 Operator Panel
Operator Panel Display
9840 Tape Drive Operations Guide —429596-002
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3 Operating the 9840 Tape Drive
This section contains:
Powering On and Performing an IPL on a Tape Drive 3-1
Performing an IPL on the Tape Drive From the Host 3-1
Checking the Status of Tape Devices 3-2
Starting or Stopping a Tape Drive 3-4
Cleaning the Tape Path 3-8
Performing Tape Cartridge Operations 3-9
Using Labeled Tapes 3-11
Using BACKUP and RESTORE 3-12
Where to Find More Information 3-15
Powering On and Performing an IPL on a Tape Drive
1. Power on the tape drive:
If the tape drive power supply does not have a power switch, plug the power
•
supply cable into the library power strip.
If the tape drive or drive power supply has a power switch, ensure that the
•
power cord is attached and turn on the power switch.
2. Wait until the tape drive finishes the IPL . Note the following:
The messages “CC DIAGS” and “ASIA DIAGS” indicate the IPL diagnostics
•
are active. These messages are informational and require no action.
The tape drive powers on automatically to “Online” if drive is operable and no
•
configuration error occurred.
The tape drive powers on to “Offline” if a configuration error occurred. The
•
message “FIX_CfgErr” is displayed. Refer to Fix_CfgErr Error on page A-2
Note. If any error is displayed, ref er to Appendix A, 9840 Troubleshooting and Rec overy for a
description of corrective action.
Performing an IPL on the Tape Drive From the Host
Use the SCSI Write Buffer command to accomplish this task.
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3-1
Operating the 9840 Tape Drive
Checking the Status of Tape Devices
Checking the Status of Tape Devices
You can use the TSM Service Application or the Subsystem Control Facility (SCF) to
check the status of tape drives.
Using the TSM Service Application
For more information, refer to the TSM Service Application online help.
Using the SCF STATUS Command
Use the SCF STATUS command to display current status information about an object.
The syntax for the STATUS command is:
STATUS [ /OUT file-spec/ ] [ object-spec ]
[ ,DETAIL ]
[ ,SEL state ]
OUT file-spec
Directs all SCF output generated for this command to the specified file.
DETAIL
Sp eci fies that all st atus info rma tion sho ul d be d isplayed. I f D ETAIL is omitted, a
single line of data is returned for each object name.
SEL state
Specifies that information should be displayed only for objects that are in the
specified state.
Object-spec
Specifies one of the following combinations of object type and object name:
Object Type Object Name
SCSI $device-name
SCSI $device-name-path
SUBSYS $sto-mgr
TAPE $tape-name
Wild card characters are supported.
9840 Tape Drive Operations Guide —429596-002
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