HP 910, 920 User Guide

6/23/99 10:50 am Catapult (UG) US

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All rights are re served. No part of the document may be photoco pied, reproduced, or transla ted to another languag e without the prior written consent of Hewl ettPackard Company.

Publication number: C4647-90001 Second Edition, July 1999 Printed in Singapore

This product is approved for use only in the country in which it was purchased.

laws may prohibit the us e of this produc t outside the country of purchase. I t is strictly forbidden by law in virtually eve ry country to co nnect nonapproved telecom muni cati ons equipm ent (f ax mach ines) to pub lic telephone networks.

Local country

Notice

The info rmat ion co nt ained in t his do cum ent i s s ubjec t to change without notice.

Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furn ishing, performance, or use of this material.

Gover nmenta l reg ulation s rega rding co mmunica tion can be found in Chapter 5.

Safety In fo rmation

Always follow basi c safety precautio ns when usi ng this product to reduce risk of injury from fire or electric shock.

1. Read and unde rstand all instruction s in the

Setup Sheet

Quick

WARNI NG: Potential Shock Hazard

2. Use only a grounded electrical outlet when connect ing the HP Fax to a power sourc e. If you don’t know whether the outlet is gr ounded, check with a qualified electrician.

3. Telephone lines can de velop hazar dous volta ges. To av oid electrical shock, do not touch the contacts on the end of t h e cord, or any of the sockets on the HP Fax. Repl ace damaged cords immediately .

4. Never install telephone wi ring during a lightning storm.

5. Observ e al l w arn in gs an d inst ru cti on s mar ke d on th e product.

6. Unplug this product from wall outlets and telephone jacks be fore cleaning.

7. Do not install or use this pro duc t near wat er or when you are wet .

8. Install the product securely on a stable surface.

9. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

10. If the product does not operate normally, see Tro ubleshooting.

11. No ope rato r -ser vi cea ble p ar ts i nsi de . Ref er serv ic ing to qualified serv ice personnel .

Complete the following infor mation. You’ll need it if you contact your dealer or Hewlett-P ackard Company:

Dat e of Pu rchase:

Serial Number:

(Located on the back of the machine.)

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HP Company Confidential

6/23/99 10:50 am Catapult (UG)

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HP Fax Series 900

User’s Guide

HP Company Confident ial

11/13/98 1:56 am Catapult (UG)

Table of Contents

Using Your HP Fax

Loading Blank Paper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1 Sending Fax e s - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2 Receiv i ng F axes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3

Choosing automatic versus manual fax receiving - - - - - - - - - - - - - - - - - - -3

Making Copi es - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4

Set Up to Receive Faxes

Do you have a dedicated phone line that will receive calls only for your HP Fax? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5 Do you have dist i n ct i ve ringing? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6 Are you using the same phone number to receiv e voice calls and faxes? 7 Do you have an answering machine or other device that takes messages for you when you cann ot ans wer the phone? - - - - - - - - - - - - 7 Answering Machine or PC Modem - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

Using t he Menu to Customize your HP Fax

Printi ng a Ma p of the Menus - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11 Using the Menus - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11

Entering Text - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -12

Fax Reso lution - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12 Fax/Copy Contrast - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12 Print Report - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13 Speed Dial Setup and Use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14

Using Speed Dials to Send a Fax - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14 Deleting a Speed Dial Entry - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14 Prin tin g a Lis t o f S p eed D ia l C o de s - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15 Creating a Group Speed Dial List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15

Copy Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16

Reduce to Fit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16

Fax Funct i ons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17

Send Fax Later - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17 Fax Forwarding - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18 Poll to Receive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18

Basic Fax Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18

Fax Header - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18 Rings to Answer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19 Paper Size - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -19 Dial Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19

HP Company Confident ial

11/13/98 1:56 am Catapult (UG)

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Advanced Fax Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20

Automatic Reports Setu p - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20 Busy Redi a l - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -20 No Answer Redial - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20 Answ e r R in g Pa t t e rn - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21 Automatic Reduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -21 Erro r C o rr e ct io n M o de - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -21 Silent Detect - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22 Country and Language - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -22

Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22

Prin t F ax e s in Me m o r y - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -22

Maintenance and Troubleshooting

Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23

Cleaning the HP Fax - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26

Comm o n p ro b le m s - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26 Error messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27

Support and Specifica tions

Gettin g Assistance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

Sources of Informati on and Help - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

Paper Types a nd Sizes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32 Ordering Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

Obtaining a Material Safet y Data Sheet - - - - - - - - - - - - - - - - - - - - - - - - - 33

Product Spec i fications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33 Regulat ory Informa tion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36 Hewlett-Packard Lim ited Warrant y S tat ement - - - - - - - - - - - - - - - - - - 40

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HP Company Confidential

11/13/98 1:57 am Catapult (US)

Using Your HP Fax

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Loading Blank Paper

Pull the Front T ray all the way forward until it snaps into the upright position.

Tip!

Pulling the tray forward ensur es proper paper

feeding.

Paper extension

ABC DEF

On/Off

GHI

JKL

MNO

Answer Mode

PQRS

TUV

WXYZ

Copy

Symbols

Stop

Space

Start

Redial/

Speed Dial

Pause

One-Touch Speed Dials

12345

678910

Stack guides

Pull up the Paper Extension at the back of the HP Fax to support the paper.

Place a ½-inch stack of paper, print side forward, behind the stack guides on the Rear T r ay as shown. If necessary, pi nch and slide the left paper guide to fit the paper.

ABC DEF

On/Off

GHI

JKL

MNO

Answer Mode

PQRS

TUV

WXYZ

Copy

Symbols

Stop

Space

Start

Redial/

Speed Dial

Pause

One-Touch Speed Dials

12345

678910

Model 920

O ffic

eJet

Push the Front Tray back until it rests against the Rear Tray.

Extend the Output Tray at the front of the HP Fax.

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HP Company Confidential

11/13/98 1:58 am Catapult (US)

Sending Fax es

Load your document (up to 20 pages) in the front tray—top down with the printed side facing away from you. If necessary, adjust the document guides on the tray for the width of your document.

Note:

your original befor e faxing. You can purchase scan/ copy slee ves to prot ect fragile or dam aged original s during faxing.

Dial the fax number.

Note:

dialing the number from a phone. For example, enter 1 and the area code for long-distance calls.

Tip!

For Speed Dialing infor mation, refer to “Speed Dial Setup and Use” on page 14.

Press To cancel a fax in progress, pres s

Always remo ve staple s and paper cli ps f rom

Enter all the numbers you would if you were

Start

to begin faxing.

Stop

Sending a Fax Using a Calling Card (Monitor Dialing)

You can also dial the fax machine as you would a regular phone. Use this method when you need to hear a second dial tone (as when using a calling card), or if the normal dialing method does not work.

Press Start.

When you hear the dial tone, dial using the keypad or speed dialing.

Your document will send automatically when the receiving fax answers.

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HP Company Confidential

11/13/98 1:58 am Catapult (US)

Receiving Faxes

Depending on how you set up your HP Fax, you will either receive faxes automati cally or you will need to receive faxes manually.

If you change your office equipment setup, be sure t o update your fa x settings (such as Rings to Answer) or you may not receive faxes properly.

Read Chapter 2 to set up your HP Fax for receiving faxes.

Choosing automatic versus manual fax receiving

Press the automatic and manual answering.

Answer Mode

Manual

If automatically answer incom ing calls. You must answer fax calls manually using these steps.

shows in the display, your HP Fax will not

button on the front panel to switch between

Press

Start

Make sure there are no documents in the front tray, or they may be faxed afte r the next steps.

When the HP Fax rings, pick up the handset of a telephone that’s on the same telephone line as the HP Fax.

If you hear fax tones...

If you answered a phone plugged into the HP Fax,

Start

press If you answere d an extension phone (one that’s not

123

Dial

from an

extension phone

Auto

If answer ever y call you receive at your fax number. If you have an answering machine, PC voice mail, or distinctive ring service, refer to Chapter 2 to learn about receiving faxes.

Tip!

receiv er until the HP Fax answers. The HP Fax “listens” to all calls to check for fax tones and will break in and receive the fax. When you hear the HP Fax connect, just hang up the phone.

shows in the display, your HP Fax will automatically

If you answer the phone and hear fax tones, simply hold the

connected directly to the HP Fax), dial Now you can hang up the phone or stay on the line

to talk after the fax finishes.

123

Note:

refer to page 19.

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T o ch ange the number of rings befor e the HP Fax answers,

HP Company Confidential

11/13/98 1:58 am Catapult (US)

Making Copies

Load your document (up to 20 pages) in the front tray with the printed side away from you. If necessary, adjust the document guides for the width of your document.

Note:

original before copying. You can purchase scan/copy sleeves to pr otect fragile or damaged originals during copying.

Tip!

T o change copy resolution and reduction settings see page 16. (For example, only .

Always remov e staples and paper clips from your

Photo

resolution has 256 shades of gray.)

Text

resolution i s black and white

Press

Note:

Copy

, then enter the number of copies you want.

Copy

again to begin copy ing.

To stop copying at any time, press

Stop

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HP Company Confidential

11/13/98 2:00 am Catapult (US)

To Phone, Ans. Machine or Modem

Set Up to Receiv e F ax es

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Your phone line(s), answering machine, modem, and/or voice mail will determine whether you can receive faxes automatically or must receiv e them manually. Answer these questions to dete rmine ho w yo u can receive faxes with your HP Fax.

Do you have a dedicated phone line that will receive calls only for your HP Fax?

Yes:

1. W e recommend that you plug a phone into one of the jacks marked

Ans. Machine or Modem

connector on the back of your HP Fax.

2. Press

Your HP Fax is now ready for use.

No:

Answer Mode

in the display.

until

To Phone,

on the fax

Auto

appears

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HP Company Confidential

11/13/98 2:00 am Catapult (US)

To Phone, Ans. Machine or Modem

Do you have distinctive ringing?

This is a feature offered by some phone c ompanies that allo ws you to have several phone numbers on the same line. Each number has a specific ring pat tern.

Yes:

1. W e recommend that you plug a phone into one of the jacks marked

Ans. Machine or Modem

connector on the back of your HP Fax.

on the fax

To Phone,

2. Press

3. Press

Tip!

4. If you have an answering machine on this phone line (on any

5. To set the number of rings on your HP Fax, press

6. If you have a modem on this phone line, turn off the setting in the

Answer Mode

in the display.

, then 8 (Advanced Fax Setup), then the fax number.

It’ s a good idea to put your HP Fax on the Double or Triple ring

number. Press f to scroll through these options:

Double Rings, Triple Rings, Double & Triple

the phone company establishe d for this number is displayed,

Start

press

phone number), set it to answer after 4 or more rings. You want the HP Fax to answer your HP Fax will not receive your fax calls.

Fax Setup), rings that is if you set your answering machine to answer in 4 rings, set the HP Fax to answer in 2 rings. When the number of rings you want is displayed, press

modem’ s software that automatically receives faxes to your PC; otherwise, your HPFax will not receive faxes properly.

(Answer Ring Pattern) to select the ring pattern for

(Rings to Answ er). Press

fewer

than the number you set in step 4. For example,

until

before

Start

Auto

appears

All Rings, Single Ring

. When the ring pattern

the answering machine. If you don’t ,

Menu, 7

to select a number of

(Basic

Your HP Fax is now ready for use.

No:

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HP Company Confidential

11/13/98 2:00 am Catapult (US)

To Phone, Ans. Machine or Modem

Are you using the same phone number to receive voice calls and faxes?

No:

Follow the “ded icated phone line” instructions on page 5.

Yes:

Do you have an answering machine or other device that takes messages for you when you cannot answer the phone?

No:

1. W e recommend that you plug a phone into one of the jacks marked

Ans. Machine or Modem

connector on the back of your HP Fax.

on the fax

To Phone,

2. Press

3a. If you select

3b. If you select

Answer Mode

Manual

To recei ve faxes: The HP Fax will “listen” to all phone calls. If you pick up the

phone and hear fax tones, simply stay on the line until you hear the HP Fax connect, then hang up.

To recei ve faxes: When you answer a phone and hear fax tones, press press

Start

if you answered a phone plugged into the HP Fax, or

123

if you picked up another phone.

Auto

...

Manual

and select

...

Auto

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HP Company Confidential

11/13/98 2:00 am Catapult (US)

To Phone, Ans. Machine or Modem

Yes:

What kind of phone answering device do you have?

Voice mail from the phone company

You dial a phone number and press buttons on your pho ne in order to hear your phone messages on your telephone.

You can receive faxes manuall y (follow the directions under step 2 on page 7). You cannot receive faxes automatically unless you subscribe to a distinctiv e ring service. Refer to page 6 for distinct ive ringing information and setup instructions.

Answeri ng m a ch in e or PC m o dem

You press buttons on a separate machine to hear your phone messages. Or, you receive phone messages on your computer and use software to listen to them. Follow the directions for “Answering Machine or PC Modem” on page 8.

Answering Machine or PC Modem

1. W e recommend that you plug a phone into one of the jacks marked

Ans. Machine or Modem

connector on the back of your HP Fax.

2. You

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must

plug your a nswering machi ne or modem into the r emaining connector. If you do not plug the answering machine or modem into the back of your HP Fax, the fax will be unable to receive faxes properly.

Important:

plug the ans weri ng mach in e int o the H P Fax and turn off the voice call answ erin g featu re in the mo dem s o ftwar e. (Your telephone can be plugged into the back of the answering machine.)

You must also turn off the feature in the modem software that allows it to receive faxe s.

If you h ave both an answering machine and a modem,

HP Company Confidential

To Phone,

on the fax

11/13/98 2:00 am Catapult (US)

4. Make sure the greeting on your answering machine or modem software is longer than 10 and shorter than 30 seconds.

5. Press

Answer Mode

until

Auto

appears in the display.

6. Set the number of rings to answer on your answering machine or your voice modem software to 4 or

7. You must set the HP Fax to answer in answering machine. Press Answer). Press

to select a number of rings that is

Menu, 7

fewer

rings.

rings than your

(Basic Fax Setup), 3 (Rings to

greater

than the number you set in step 6. For example, if you set your answer i ng ma chine to answer i n 4 ri n gs , se t t he HP Fax to a n swe r in 5 or 6 rings. When the number of rings you want is displayed,

Start

press

Your answering machine or modem will answer the call after the number of rings you s et. The HP Fax will “liste n” during the greeti ng. If the HP Fax detects fax tones, it will cut of f the answering machine or voice modem and receive the fax.

If you answer the phone first, stay on the line until the HP Fax has answered the phone.

Your HP Fax is ready for use.

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HP Company Confidential

11/13/98 2:00 am Catapult (US)

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HP Company Confidential

11/13/98 1:52 am Catapult (US)

Using the Menu to Customize your HP Fax

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The HP Fax uses a menu system that allows you to control how your copies and faxes look.

Printing a Map of the Menus

To see a listing of all the menu items and their current settings, press

, then 3, then 4. The current setting is marked with a n

asterisk (*).

Start

Stop

Menu Speed Dial

Using the Menus

Start

The Saves informat ion:

press Begins an action

of your report displayed, press The

Cancel s an e nt r y: without saving. To get to the date and time display from anywhere in the menu system, press

Stops an action: being printed.

Press display. Select a choice by pressing by entering its number on the keyp ad.

Use the arrow buttons ( The curren t sett ing w ill be shown by an as teri s k (*). Press when your choice is displayed.

button has two functions:

Acts as an Enter key. Enter information and

Start.

: For example, printing a report. With the name

Start

to print it.

Stop

button has two functions:

Cancels changes you made in a menu and exit s

Stop

For example, press

to enter the menu. The choices will scroll across the

) to move through menu choices.

Stop

to cancel a report that’s

Start

whil e it is displayed or

Start

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HP Company Confidential

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Entering Text

Press the keypad numbers corresponding to the letters you need.

Speed Dial

ABC

When the correct let ter appears, press X once, then press the number corresponding to the next letter in the word. Again, press multiple times until the correct lette r appears.

To insert a space, press X twice. To erase a character, press W.

These letters correspond to this number.

To get this character: a b c A B C 2 Press the 2 button

this m a ny ti m e s :

1234567

First press

Symbols

then press

T o enter a symbol , such as a hyphen or pa renthesi s, press th e

Symbols

button multiple times to scroll through a list of symbols.

F ax Re so lut i on

Affects the transm ission speed and quality of your faxed documents.

Press

, then 1.

Fax Resolution has four settin gs:

Standard: Fine: 300 DPI: Photo:

The first three settings are black and white only.

For text if transmission speed is more important than quality Good all-around quality and tran smission speed for text Best quality for text, but slower transmission speed Best quality for photos/graphics; slowest transmission speed

Photo

supports the gray scale. Remember, the HP Fax will only fax at the highest resolution supported by the receiving fax machine.

Fax/Copy Contrast

Change this setting if you want your cop y or fax to be darker or lighter than your original .

Press

, then 2.

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HP Company Confidential

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First

then

press

Print Report

press

Prints five reports and allows you to choose which reports you want

printed automatically.

Press Press

and press

, then 3.

Start

when the report you want is displayed, or enter i ts number

Start

Last Transaction: Fax Log: Speed Dial List:

Menu Settings:

Shows details of your last fax sent or received. Lists your last 30 faxes se nt and rece ived. Lists your speed dial/group spe ed dial numbers (also in Speed Dial Setup,

Menu, 4, 4

Prints a map of the menu system and your current settings.

Self Test Report:

Helps diagnose print cartridge problems.

Automatic Reports Setup:

(also in Adva nced Fax Setup,

Menu, 8, 2

Automatic Reports Setup

Allows you to select which fa x reports you want printed automatically. You have six options:

Every Error: Send Error: Receive Error: Every Fax: Send Only: Off:

Reports ever y time there is any kind of fax error. Reports ever y time there is a fax transmission error. Reports every time there is an error receiving a fax. Reports ever y time a fax is sent or received. Reports ever y time a fax is sent. Does not print fax reports automatically.

)

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HP Company Confidential

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Speed Dial Setup and Use

Allows you to create individual speed dials and group speed dial lists. Also allows maintenanc e of the speed dial numbers and codes.

First

then

press

Setting Up Individual Speed Dials

Assign Speed Dial codes to frequently used fax numbers to quickly

then press

dial those numbers u sing the code.

Press

, then 4, then 1.

The first unused speed dial code appears on the display. Press select it (or press W or X to move to a diffe rent unused code, and

Start

press

Enter the fax number you want to assign to that code, and press Then enter the person’s (or company’s) name, and press “Entering Text” on page 12.

Speed Dial

button and a one - or two-di git

Start

. See

Speed Dial

First press

then press

The display will ask if you want to enter anothe r. If repeat the pro ce ss. If

To wait for a dial tone in a number: Press To enter a 3-second pause: Press Redial/Pause To simulate the Flash Key: Press

No,

Special Speed Dial Functions

press

to return to the date and time screen.

(Symbols) 5 times (enters a

Symbols) 6 times (enters an

Using Speed Dials to Send a Fax

To dial a speed dial number, press digit speed dial code and press

One-Touch Speed Dials

The first 10 speed dial numbers will a lso be assigned to the OneT ouch Speed Dials buttons at the bottom of the front panel. Use a pencil or felt-tip pen to label each button.

Simply press the button to dial the speed dial number.

then press

Deleting a Speed Dial Entry

Deletes an indivi dual or group speed dial entry.

Press

, then 4, then 3.

The first assigned spe ed dial code will appear on the display. Press

Start

to delete it, or press W or X to scroll to an entry you want to

delete. With the code you want to delete displayed, pres s

Speed Dial

Start

, then dial the 1- or 2-

Yes,

press

Start

, and

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First

then

press

Printing a List of Speed Dial Codes

Prints your list of speed dial codes and numbers (also in Print

then press

First press

Reports, Press

then press

Creating a Group Speed Dial List

Allows you to create a “distr ibution list” of individual speed dial

codes so that you can send a fax to all of them at once.

Menu, 3, 3

, then 4, then 4.

then press

Note:

be entered as an individua l speed dial. Press

In order to use a number in a group speed dial, it must already

, then 4, then 2.

Entering a Speed Dial Group

For your first spe ed dial group: The first unused speed dial c ode appears.

For all subsequent speed dial groups: At the

1=New 2=Edit

code appears.

Start. Add 1 of 20

Press Your first indiv idual spee d dial cod e appears. If you w ant that number

in your group, press and press

Start

T o add anothe r number to t he list, pr ess previous paragr aph. If not, press

Start

Press

. See “Entering Text” on page 12.

If you want to add another group, press

prompt, enter 1. The first unused speed dial

appears:

Start

or press X to scroll to the number you want

and repeat the proces s in t he

, and enter a name for the group.

or press 2 to finish.

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First

then

press

Editing a Speed Dial Group

Allows you to add and delete numbers to your group speed dial list.

then press

Press At the

code appears. Press

, then 4, then 2.

1=New 2=Edit

prompt, press 2, and your first group speed dial

Start

to edit it or press W or X to scroll to the

group you want to edit and press The first speed dial code in that group appears. For each number in

the group, press

to delete it, or 2 to keep it.

Then you’ll be asked if you want to add another number to the group.

, press 2 to edit the group name, or press

If Yes

, press 1 and the first assigned speed dial code appears. If you want to add it to the group, press the number you want to add and press

Start

to save it as is.

Start

(or press W or X to scroll to

Start.)

First press

then press

First press

then press

Copy Setup

then press

Copy Resolution

Adjusts the resolution of your copies.

then press

Press

, then 5, then 1.

Has two settings:

Text:

Best for text and line drawings; copies in black and white

Photo:

Best for photos and color graphics; copies in shades of gray

Reduce to Fit

Reduces your copies.

Press Has six settings:

Actual-100%: Full page-95%:

Ltr to A4-93%:

A4 to Ltr-89%: Lgl to Ltr-74%: Minimum-50%:

, then 5, then 2.

Copies at actual size Reduces full page original to fit within the print margins Reduces letter-size original to fit A4-size width Reduces A4-size original to fit letter-size length Reduces legal-size original to letter-size Reduces an original to half size

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Fax Functions

First

then

press

Print Cover Page

Prints a cover page that you can then fill out and use for your faxes.

then press

First press

then press

First press

then press

Press

, then 6, then 1.

Scan and Send

Scans all the pages into memory before starting to send the fax. This allows you to ensure that al l pages are scanned properly, and you do not have to wait around f or the fax to send all the pages.

Press

, then 6, then 2.

Send Fax Later

Allows you to schedule a fax to be sent later; for example, when the phone rates are lower.

Press Enter the time you want the fax to be sent. Enter the rec ipient’s fax

number, or press the and press

then 6 then 3.

One Touch

Start

button, or enter

Speed Dial

number

Press 1 to store the fax in memory to send it later. Load the fax in the front tray and press

Note:

If the fax is too large for the memory, you will be

Start

prompted to either send fewe r pages at a time or leave the fax in the tray to be sent later.

Or.. .

Press 2 to send the fax later from the front tray. You may remove the document to send other faxes, but be sure the document is loaded prior to its scheduled send time.

To cancel a scheduled fax:

Press

, then 6, then 3 and follow the prompts.

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First

then

press

Fax Forwarding

If you are going to be away from your fax machine, you can enter the

number of another machine. The HP Fax will receive your faxes and resend them to that number.

Press

, then 6, then 4.

then press

To cancel fax forwarding:

, then 6, then 4 and follow the prompts.

First press

Press

then press

Poll to Receive

Calls another fa x machine and “asks” it for the fax it has waiting.

then press

Press

, then 6, then 5.

The other machine must be set to do polling and have a waiting fax.

First press

then press

First press

then press

Basic Fax Setup

then press

Date & Time

Sets the date and time.

then press

Press

, then 7, then 1.

Use a leading zero for single digit entries (01); use only the last two digits for the year (00). When finished, the date and time will appear on the display.

Fax Header

Enters your fax numb er and name so it can be printed on all outgoing faxes. In some locations this is a legal requirement.

Press Enter your fax number and name. See “Entering Text” on page 12.

, then 7, then 2.

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First

then

press

Rings to An swer

Sets the number of rings on which you would like the HP Fax to

answer the phone. Press

, then 7, then 3.

then press

Press the number of the rings on which you would l ike the HP Fax to

Start

answer and press

First press

then press

First press

then press

Note:

If you connect an answering machine, set it to an swer before the HP Fax or you won’t receive voice messages (unless you have Distinctive Ringing where you should set the HP Fax to answer before the answering machine). Refer to Chapter 2 for information on how the HP Fax interacts with the answering machine.

then press

Paper Size

Sets the paper size for printing f ax es.

Press Press W or X multiple times to view pap er size choices. With your

choice displayed, press

then press

Dial Mode

, then 7, then 4.

Start

Set whether you want the HP Fax to use tone or pulse dialing.

Press

Press W or X to toggle between tone and pulse mode. With the

, then

correct dial mode displayed, press

Tip!

Most phones use tone dialing. Change this setting only if you know

yours is pulse.

then 5.

Start

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Advanced Fax Setup

First

then

press

Ring and Beep Volume

Allows you to adjust the v olume of the HP Fax’s rings and beeps.

then press

First press

then press

Press

, then 8, then 1.

The HP Fax provides four options: Soft, Medium, Loud, and Off.

Automatic Reports Setup

Allows you to select which fa x reports you want printed automat ical l y (sam e as

Press

, then 8, then 2.

You have six options:

Menu, 3, 6

First press

then press

First press

then press

Every Error: Send Error: Receive Error: Every Fax: Send Only: Off:

then press

Busy Redial

The HP Fax automatically redials at intervals after a busy signal. You

can turn this setting off .

Press

Note:

HP Fax keypad, press the

then press

No An swer Redial

, then 8, then 3.

To immediately redial the last fax number you entered on the

Redial/Pause

button.

Sets the HP Fax to automatica lly redial at interv als if the recei ving fax

does not answer.

Press

, then 8, then 4.

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First

then

press

Answer Ring Pattern

The Answer Ring Pattern setting ap plies only if your phone line has

more than one number , each wi th it s o wn distinct i ve ring pa ttern. This is a service provided by your telephone company (see page 6).

Important:

feature on the HP Fax should be set to

Press

If you do not have this service, the Distincti ve Ring

will not work

, then 8, then 5.

All Rings.

then press

Have your telephone company assign one ring pattern to voice calls and another to fax calls. Then use the Answer Ring Pattern setting to set your HP Fax to automatically answer the fax call pattern.

and the Answer Ring Pattern

First press

then press

First press

then press

Note:

If you have an answering machine on this line for receiving voice calls (using one of the other distinctive ring patterns), set it to answer after 3 or more rings (and your HP Fax after 1 or 2 rings, see page 19) or your HP Fax will not receive fax calls.

then press

Automatic Reduction

Determines what the HP Fax does if it receives a fax too large for the

paper size.

Press

On: Off:

then press

Error Correction Mode

, then 8, then 6.

Reduces the fax to f it the paper size setting in Basic Fax Setup. Prints the fax at actual size on multiple sheets of paper.

Reduces data lost due to poor phone lines. On good quality phone

lines, ECM will have little to no effect. However, on poor quality phone lines wit h static or l ine noise, ECM increa ses sending time a nd possibly phone charges, but sends the data much more reliably.

Press

, then 8, then 7.

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First

then

press

Silent Detect

The Silent Dete ct setting con tr ols w h ethe r you can au tom at ical l y

receive faxes from older-model fax machines that don’t emit a fax signal.

Press

, then 8, then 8.

then press

Important:

These silent models represen t less than 5% of fax machines in use. Leave Silent Det ect

You expect to receive a fax from an older-model machine.

The HP Fax is set to

Your telephone answering machine is connected directl y to the HP Fax.

off

unless all of the following are true:

Auto

First press

then press

First press

then press

First press

then press

Country and Language

then press

This feature exists only in certain countries.

Use this setting if you entered the wrong number when identifying

your country or language in the initial setup.

Press

, then 8, then 9.

When prompted, enter the number corresponding to your country and/or language.

Maintenance

then press

Clean Print Cartridge

Cleaning the print cartridge s may solve some print problems but

should be done only when necessary.

Press

This procedure prints a page so ha ve blank paper in the fax machine.

then press

Print Faxes in Memory

You may need to print a fax stored in memory; for example, if your

print cartridge runs out of ink whil e printing a fax. Press

This option prints all fax es in memory; press faxes you don’ t need.

, then 9, then 1.

, then 9, then 2.

Stop

to cancel printing

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Maintenance and

..............................................................................................................

Troubleshooting

Maintenance

T o keep your HP Fax working at its best, regularly perform the maintenance described below.

Important:

HP Fax.

Cleaning the HP Fax

Keep your HP Fax clean to ensure that it delivers the best quality service.

●

Keep fluids away from the inter ior o f the H P Fax.

●

Do not use compressed air to clean the interior.

Cleaning the exterior

●

Use a soft cl oth moistened with water to wipe dust, smudges, and stains off of the exterior case.

Unprinted fa xes in memory will be lost if you unplug the

Cleaning the scanner glass

If you notice v ertical streaks or lines in your copies, the scanner gla ss may need to be cleaned.

Caution:

●

.........................................................................................................................................

Before you do this, unplug the HP Fax. The scanner glass is very delicate. Use extreme caution when

cleaning the glass to av oid scratches.

HP Company Confidential

11/13/98 3:08 pm Catapult (US)

Scanner cover

Scanner glass:

●

Open t he to p co ver and rem ov e the scanner cove r. Look inside for a glass strip about ¾-inch (1.9 cm) wide and 9 inches (23 cm) long. Apply mild glass cleaner to a soft, lint-free cloth, squeeze out excess mois ture, and gently wipe the scanner glass clean.

Scanner cover:

●

Look on the bottom of the scanner cove r that you r emoved. The wh ite section also needs to be cleaned. Apply mild glass cleaner to a soft, lint-free cloth and gently wipe this area clean.

Cleaning the print cartridge and surrounding areas

If your printing is smeared, it could be caus ed by a buildup of debris on the print cartridge. To correct this problem, clean the print cartridge, cartridge holder, and the inside area of the HP Fax.

Make sure you have the following materials at hand:

●

Cotton swabs or any soft materia l that will not come apart or leave fibers.

●

Distilled, filtered, or bottled water.

●

Scrap paper to set the print cartri dge on while you are working.

Remove the print cartridge:

●

Turn on the HP Fax and lift the top cover. The print cartridge moves to the center.

●

With the print cartridge in the center, unplug the power cord.

●

Remove the print cartr idge and place it on its side on a scrap piece of paper.

Caution:

●

Don’t leave the print cartridge outside the fax more than 30 minutes.

●

Keep the print cartr idge out of reach of children.

●

Be careful not to get ink on your hands or clothing.

Clean the pri nt car tridg e :

●

Dip a clean cotton swab into distil led water and squeeze out any excess water.

●

Hold the print cartridge by the colored cap.

●

Clean the face and edges of t he print cart ridge. DO NO T wipe the nozzle plate.

●

Hold the print cartridge up to the light to look for fibers on the face and edges. If fibers remain, clean the cartridge again.

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Clean the print cartridge holder:

●

Locate the print cartridge holder inside the HP Fax in the center.

●

Using clean, moistened swabs, wipe the flat surface of the underside of the arms on the bottom of the holder. Wipe from back to front until thoroughly cl ean.

Clean the serv ice station:

●

Locate the service station inside the HP Fax to the far right.

●

Using a clean, moist ened swab, clean th e wiper a nd top sur fac e of the cap. The cap is a blac k squ are with a w hite d ot; the cap h as a wiper on its left.

Caution:

Use light force when cleaning the print car tridge cap to

avoid unseating it.

Clean the left carriage station:

●

Locate the black plastic containe r on the far left bottom inside the HP Fax.

●

Clean the rim of the black plastic container with a clean, moistened swab.

Test the HP Fax:

●

Reinstall the print cart ridge, and close the top cover.

●

Reconnect the power cord .

●

Print a self test page. (Press

●

Examine the printout for ink streaking. If necessary, repeat the

Menu, 3

, then 5, see page 13.)

procedure until the self test pa ge is cle ar and sharp. (See also page 22.)

Cleaning the paper rollers

If you see spots or stains on your printouts , cl ean the paper rollers:

Unplug your HP Fax.

Open the top cover.

Remove the scan ner cover (toward the b ack o f the ma ch i ne) to expose the paper rollers.

Carefully inspect the paper rollers for ink or grease.

With a rag dipped ligh tly in isopropyl alcohol, clean the rollers.

Let the rollers dry.

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Replace the scanner cove r, and close the top cover.

Plug in the HP Fax.

Caution:

●

Do not pour isopropyl alcohol dire ctly onto the rollers.

●

Do not use soap and water to clean the rollers.

Troubleshooting

This section provide s solutions to the most common problems you might experience while using your HP Fax.

Common problems

The HP Fax won’t pick up paper from the rear tray.

●

Use only paper that w orks wit h the HP Fax. See page 32 for a list.

●

Always load at least ten sheet s of paper in the rear tray.

●

Use a stack of plain paper with specialty paper on top.

●

Pull the front tray forward , reload the paper and push the front tray back into position.

●

Make sure the paper guides are not too tight against the paper.

Printout s have hori zo nt al st reaks .

●

Print a self te st pa ge (p age 13) to make sure your pri nt cart ridge is working properly. It may be low on ink, have clogged nozzles, or need cleaning.

Printou ts have ve r tica l streaks.

●

Clean the scan ner glass and cover (page 23).

Low-on-ink message didn’t come on.

●

The low-on-ink message only works with the Large Black Print Cartridge (HP 51629A), which contains 40 ml of ink. Your HP Fax came with t he Inkje t Pri nt Cartrid ge (HP 51629G), which contains 20 ml of ink.

HP Fax doesn ’t answer the phone.

●

If you have an answering machine, make sure it has a greeting on it. If the greeting has been erased, the connection won’t be long enough for the HP Fax to detect the fax tones and answer.

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Scanner cover

Error messages

You might see one of the following error messages on the front panel display.

●

Clear document jam, then press START

Problem:

Either your docu ment jammed, or the HP Fax loaded more than one sheet at a time, or you loaded a document longer than the 14inch (35.6-cm) maximum.

Solution:

and press

Note:

●

Clear paper jam, then press START, or, Cle ar paper jam

Problem:

Remove the document from the front tray, then reload it

Start

to clear the message. Restart your job.

If the document is jammed, lift the cover and clear the jam.

Either the paper jammed, or the HP Fax loaded more than one sheet at a time, or you loaded paper longer than the 14-inch (35.6cm) maximum.

Solution:

clear the paper path. Then re load t he pa per , and pr ess

Remove the paper from the rear tray, open the cover, and

Start

to clear the

message and reset the HP Fax.

●

Replace scanner cover

Problem:

Either you removed the scanner cover from inside the HP Fax and didn’t replace it, or you replaced the scanner cover incorrectly.

Solution:

Open the HP Fax’s top cover. Either replace th e scan n er cover and clo se the cover, or remove the scann er cover, replace it, then close the cover.

●

Low on ink

Problem: Solution:

Your print cartridge is low on ink.

Replace the print cartri d ge.

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Support and Specifications

..............................................................................................................

This chapter provide s information on ge tting assi stanc e, and orderi ng supplies and accessories. It also provides other technical information and a Limited Warranty statement.

Getting Assistance

Follow these three steps if you encounter a problem:

fastest

The

“Maintenance and T roubleshooting” chapter. Make sure you are operating your HP Fax in the correct

envir onment. The HP Fax is not supported and will not receive faxes with:



If you’r e unable to resolve the problem after reviewi ng the “Maintenance and T roubleshooting” chapter, contact your dealer or the HP Custo m er Ca re Cen t er for furt her as si stan c e.

Important:

before you contact HP or your dealer:



Caution:

the print cartridge

way to solve most problems is through the

Roll-over phone systems (such as automatic answering systems), voice mail, call waiting, and some other advanced features provided by your phone company on the phone line used by your fax.

Be sure to have the following information at hand

Product name, model number (printed on the keypad), and serial number (label on the back or bottom of the produc t) .

A description of the problem, including any error messages. Purchase date and proof of purchase. (Ref er to the “Hewlett-

Packard Limited Warranty Statement,” on page 40.)

To avoid printing problems and ink spillage, remove

before

repackaging and shipping the HP Fax.

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Sources of Information and Help

HP Customer Care Centers

Call your HP Customer Care Center for technical help with setup and operation, or information about repair or the exchange program.

North and Latin America

Argentina 541781-4061/69 Brazil 55 11 709-1444 Canada (English) (208) 323-2551

(French) (905) 206-4383

Europe, Middle East, and Africa

Africa +41 22/780 71 11 Austria 0660 6386 Belgium (Dutch) 02 626 8806 (French) 02 626 8807 Czech Republic 42 (2) 471 7321 Denmark 3929 4099 English (non-UK) +44 171 512 52 02 Finland 0203 47 288 France 01 43 62 34 34 Germany 0180 52 58 143 Hungary 36 (1) 252 4505 Ireland 01 662 5525

Mexico (D .F.) 326 46 00

(Monterey) 378 42 40

(Guadalajara) 669 95 00 United States (208) 323-2551 Venezuela 58 2 239 5664

Italy 02 264 10350 Middle East +41 22/780 71 11 Netherlands 020 606 8751 Norway 22 11 6299 Poland 48 22 37 50 65 Portugal 01 441 7199 Russia 7095 923 50 01 Spain 902 321 123 Sweden 08 619 2170 Switzerland 0848 80 11 11 Turkey 90 1 224 59 25 United Kingdom 0171 512 52 02

Asia Pacif ic

Australia +64 (0) 3 9282 8000 China +86 (0) 10 6505 3888 Hong Kong 800 96 7729 India +91 (0) 11 682 6035 Indonesia +62 (0) 21 350 3408 Japan +81 (0) 3 3335 8333 Korea +82 (0) 2 3270 0700

Malaysia +60 (0) 3 295 2566 New Zealand +64 (0) 9 356 6640

0800 445 543 Philippines +63 2 867 3551 Singapore +65 (0) 272 5300 Taiwan +886 (0) 2 717 0055 Thailand +66 (0) 2 661 4011

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HP First

Call HP First for troubleshooting tip s and detailed product support, all sent by fax. For more information about HP fax-back support see:

http://www.hp.com/cpso-support/guide/ psd/hp1stinfo.html

North and Latin America

Outside the U.S. and Canada (208) 344-4809 U.S. and Canada (800) 333 1917

Europe, Middle East, and Africa

Austria Phone 0660-8218 Belgium (Dutch) 0800 1 1906 (French) 0800 1 7043 Denmark 800-10453 European Int’l +31 20 681 5792 Finland 9800-13134 France 0800-905900 Germany 0800 1810061 Italy 1678-59020

Asia Pacif ic

Australia +61 (0)3 9272 2627 China +86 (0)10 6505 5280 Hong Kong +85 (0)2 2506 2422 India +91 (0)11 682 6031 Indonesia +62 (0)21 352 2044 Japan +81 (0)3 3335 8622

Netherlands 0800-0222420 Norway 800-11319 Portugal 0800 831342 Spain 900-993123 Sweden 020-795743 Switz erland (French) 0800-551526 (German) 0800-551527 United Kingdom 0800-960271

Korea +82 (0)2 769 0543 Malaysia +60 (0)3 298 2478 New Zealand +64 (0)9 356 6642 Philippines +65 275 7251 Singapore +65 275 7251 Thailand +66 (0) 2 661 3511

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Paper Types and Sizes

The HP Fax can use any of the following paper types. Refer to “Ordering Information” on page 32 to order paper.

T ypes of P aper Sizes of Paper Capacity

Plain Paper (20 to 30 lb) U.S. letter = 8.5 x 11 in

HP Premium InkJet Paper HP Bright White Paper

HP Premium Heavyweight InkJet Paper

Loading tip:

Most papers have a side that’s been conditioned for

U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm

U.S. letter = 8.5 x 11 in A4 = 210 x 297 mm

U.S. letter = 8.5 x 11 in 100 sheets

150 sheets of 20 lb

100 sheets 150 sheets

printing. The so-called “print side ” is usually indicate d on the paper’s packaging.

Always load with the print side facing you

Orderi ng Info rma tion

To order the HP suppl i es an d acces s ori es liste d below, contact your nearest HP dealer.

Supply/Accessory

Large Black Inkjet Print Cartridge (40 ml) Black Inkjet Print Cartridge (20 ml) Media

HP Premium Inkjet Paper (U.S. letter) HP Premium Inkjet Paper (A4) HP Premium Heavyweight Inkjet Paper (U.S. letter) HP Bright White Inkjet Paper (U.S. letter) HP Bright White Inkjet Paper (A4)

HP Reorder

Number

51629A 51629G

51634Y 51634Z C1852A C1824A C1825A

Note:

You can buy scan/copy sleeves at your local office products

store.

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Obtaining a Material Safety Data Sheet

To obtain the current Material Safety Data Sheet for the print cartridges (HP Par t Numbers 51629A and 51629G), mail a request to this address:

Hewlett- Packard

Direct Marketing Organization, Bldg. 51LSE P.O. Box 58059 Santa Clara, CA 95051-8059 USA

Product Specifications

The specifications are subject to change without notice.

Overall specificati ons

Dimensions:

Without tray installed: 17.0w x 11.25d x 8.15h (in.); 430w x 285d x 207h (mm)

Weight: Power Supply: Power Consumption:

Operating Environment:

Allowable temp./humidity range: 5°C (41°F) to 40°C (104°F); 15-80% rel. humidity noncondensing Maximum noise level generated: Sound Power, LwAd = 5.8 B(A); Sound Pressure, LpAm = 50 dB(A)

Reliability:

With tray installed: 17.0w x 14.15d x 10.15h (in.); 430w x 359d x 258h (mm)

15 lb (6.80 kg)

100-240 V, grounded

30 watts maximum at 1.5 amps

Te mperature range for best print quality: 15

50,000 pages life (printer); 20,000 pages life (scanner); 830 printed pages/month maximum

C (59oF) to 35oC (95oF)

Faxing specifications

Compatibility: Transmission Speed: Modem Speed: Fax Image Memory (ITU-T Test Image #1): Fax Resolution

Standard = 203 x 98 dpi Fine = 203 x 196 dpi

Paper Sizes (Faxes Sent)*

* Maximum Width = 8.5 in (216 mm)

Maximum Length = 14 in (355 mm)

Paper/Media Types (Faxes Sent): Paper Weight (Faxes Sent):

Paper Margins (Faxes Sent)

Top margin = 2.0 mm Bottom margin = 11.0 mm

Front (Document) Tray Capacity:

ITU Group 3 fax / s t andard Error Correct ion Mode (ECM)

6 seconds/page (ITU-T Test Image #1)

14400, 12000, 9600, 7200, 4800, 2400, 300 bps

65 pages

300 dpi = 300 x 300 dpi Photo = 300 dpi grayscale

A4 = 210 x 297 mm U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in

Plain paper; HP Scan/Copy Sleeves

20 to 24 lb (75 to 90 g/m

20 sheets of 20 lb (75 g/m

)

Left/Right margins:

U.S. letter = 8.0 mm (each) A4 = 8.0 mm (each)

) bond paper

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

Automa t ic Fa x /Tele phone Answeri ng Mac hine (TAM) Switching: Speed Dial Numbers: Automat ic Fax For warding:

100

Yes

Copying specifications

Copy Speed: Copy Resolution: Multip le Co pie s : Copy Reduction: Paper Sizes (Rear Tray)*

U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm

* Plain paper only 20 to 32 lb (75 to 90 g/m2)

Paper Margins (Copying)

Top margin = 2.0 mm Bottom margin = 11.0 mm

Paper/Media T ype s (F r ont T r ay): Paper Weight (Fro nt Tray):

1 mpp

300 dpi: 8 bit grayscale (256 levels of gray)

up to 99 copies

50-100%

Plain paper, HP Scan/Copy Sleeves

20 to 24 lb (75 to 90 g/m

(Front Tray)**

U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm

** Maximum Width = 8.5 in (216 mm)

Maximum Length = 14 in (355 mm)

Left/Right margins:

U.S. letter = 8.0 mm (each) A4 = 8.0 mm (each)

)

Yes

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

Declar at ion of Conformit y

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Manufacturer’s Address:

declares that the product

Product Name:

Model Number: Produc t O p ti on s:

confo rm s to th e fo llowing pro du c t sp ec ification s :

Safety :

EMC:

1 The product was tested in a typical con figuratio n w ith H ewlett-Packard Personal Computer Systems. 2 This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) thi s device must accept any inter f e r ence received, includin g interfe re nce that m ay cau s e und esi re d ope ra tion.

IEC 950:1991+ A 1+ A 2+A3 / EN 60950:1992+ A 1+ A 2+ A 3 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED)

CISPR 22:1993+ A 1 / EN 55022:1994 Class B EN 50082-1:1992

IEC 801-2:1991 / prEN 55024-2:1992 - 4 kV CD, 8kV AD IEC 801-3:1984 / prEN 55024-3: 1991 - 3V/m IEC 801-4:1988 / prEN 55024-4:1992 - 0.5 kV Signal Lines

IEC 1000-3-2:1995 / EN61000- 3-2:1995 IEC 1000-3-3:1994 / EN61000- 3-3:1995

FCC Title 47 CFR, Part 15 Class B AS / NZS 3548:199 2 / CISPR 22:1993 Class B

Hewlett-Packard Company 16399 West Bernardo Driv e

San Diego, CA 92127-1899, USA

HP Fax Serie s 900 Fax/Copier

C4647A Fax 910 and F ax 920

1.0 kV Power Lines

/ ICES-00 3, Issue 2

Supplementary Information:

The product herewith complies with the requirements of the following Directives and carries the CE-marking accordingly:

• the EMC directive 89/336/EEC

• the Low Voltage Directive 73/23/EEC

For Compliance Informa ti on ONLY

Australia: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street,

Blackburn, Victoria 3130, Australia

Europe: Your local HP sales and service office or Hewlett-Packard Gmbh, Department HQ-

TRE / Standards Europe, Herrenberger Straße 130, D-71034 Böblingen (FAX: +497031-14-3143)

USA: Product Regulations Manager, Hewlett-Packard Company, San Diego Division,

16399 West Bernardo Drive, San Diego, CA, 92127-1899 (Ph: 619-487-4100)

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

Regulatory In formation

The follo win g s ect ions des cribe th e pr oduct re qui rem ents f ro m th e Feder al Communi ca tions Commi ssi on (FCC, U.S. only) .

Notice to Users of the U.S. Telephone Network: FCC Requirements

This equipm ent compl i es with FCC rul es, P ar t 68. On t hi s equip ment is a la bel that cont ains , amon g other information, the FCC Registra tion Number an d R inger Equi valent Number (REN) for this equipment. If requested, provide this information to your telephone company.

An FCC compliant telephone cord and modular plug is provided with this equipmen t. This equipment is designed to be connected to the telephone n etwork or premises wiring using a compatible modular jack which is Part 68 compliant . This equipment connects to the telephone netw ork through the following standard network interface jack: USOC RJ-11C.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have al l of those de vices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incomi ng call. In most , but not all, areas the sum of the RENs of all devic es should not exceed five (5). To be certain of the number of devices you may co nnect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

If this equipment causes harm to the telephone network, your telephone company may discontinue your service temporarily. If possible, they will notify you in adv a nce. If advance n otice is no t p ractical, you will be notified as soo n as possible. You will al so be advised of your right to file a complaint with the FCC. Your telephone company may make changes in its fa cilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so you will have the opportunity to maintain uninterrupted service.

If you expe rience trouble with this equipment, please cont act the manuf acturer, or look elsewhere in this manual, fo r w arranty or repair informa tion. Your telephone co m pany may ask you to disconnect this equipment from the net wor k unt il th e proble m has bee n cor rect ed or until you are sure that the equipmen t is not malfunctioning.

This equipment may not be us ed on coin service provid ed by the telephone company . Connection to part y lines is subject to state tariffs. Contact your state's public utility commission, public service commis sion, or corporation commission for more information.

This equip me n t includes automatic di aling capability. When programming and/or making test calls to emergency numbers:

• Remain on the line and exp lain to the dis p atcher the reason for th e call.

• Perform such activities i n the off-peak hours, such as earl y morning or late evening.

NOTICE:

The FCC hearing aid c ompatibil ity rules for telep hones are not applicable to this equipment.

The Telephone Consumer Protec tion Act of 1991 makes it unlawful for any person to use a comput er or other electronic device, including fax ma chines, to send any message unless such message clearly contains in a margin at the top or bottom of each transm itted pag e or on the first page of transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message and t h e telephone nu mb er of the sendin g machine or such business , other entity, or individual. (The telepho ne numb er pr o vi ded ma y not be a 90 0 numbe r or an y other numbe r fo r whi ch c harg es ex ceed local or long-distance transmission charges.) In order to program this information into y ou r fax machine, you should co mp lete the steps described in the software.

Electromagn etic or Radio Fre que ncy Inte rfere nc e: FCC Requirements

This equipment generates and uses radio frequency energy and may cause interference to radio and television recep tion. Your facsimile complies wi th the specification s of Part 15 of the Federal Communications Commission rules for a Cl ass B digital device. Th ese specifications provide reas onable protection ag ai ns t su c h in terfere nc e in reside n tia l in stallati o n. However, there is no guarantee th a t interference will not occur in a particular inst allation. If the facsimile does cause interference to radio or televi si on rece pt ion , whic h can be d eterm ine d b y tu rn ing th e f ac simil e of f a nd on , yo u can t ry t o eli mina te

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

the interference problem by doing o ne o r more of the following.

• Reorient the receiving antenna.

• Reorient the position of the facsimile with respect to the receiver.

• Move th e facsimi le away from the re ce iver.

• Plug the facsimile into a different outlet so that the facsimile and the receiver are on different branch circuits.

If necess ary, consult an authorized HP service agency or an experienced radio/television technician for additional suggestions. You may find the following booklet, prepare d by the Federal Com m unications Commission, to be helpful: “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the US Government Printing Office, Washington DC 20402, Stock No. 004000-00345- 4.

Caution:

Changes or modifications not expressly approv ed by Hewlett-Packard for

compliance could void the user's authority to use the equipment.

Notice to Users of the Canadian Telephone Network

The Industry Canada label identifies certified equipment . This certification means that the eq uipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the loca l telecommunications company. The equipment must also be installed usi ng an acceptable method of connection. The customer should be aware that comp liance wit h the above conditions may not prev ent degrada tion of service in some situations.

Repairs to certified equipment shou ld be coordinated by a representative designat ed by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunct ions, may give the telecommu nication s company cau se to request the user to disconnect the eq uipment.

Users shoul d ensure for their own pr otection that the electrical ground co nnections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution:

Users should not at tempt to make such connec tions themselv es , but should conta ct

the appropriate electric inspection authority, or electrician, as appropriate.

Notice:

The Ringer Equivalence Number (REN) assigned to each t erminal device provides an indication of the max im um number of terminals allowed to be connected to a tel ephone interface . The termination on an interface may consist of an y com bination of devices subject only to the req uireme nt tha t t he sum of t he Rin ger E qui v ale nce Num bers o f all t he dev ices does not exceed 5.

The REN for this product is 0.4A, based on FCC Part 68 test results.

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

Notice to users of the United Kingdom Telephone Network

1. This equipment has been appro v ed t o [Counc il Deci sion 98 /4 82/EC — “CTR 2 1"] fo r pa n-E uropea n

single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditiona l assurance of successful op eration on e very PSTN termination point.

Network Compatibility Declaration.

Both the physical Line Interface model and the internal soft switch settings determine the PSTN compatibility of this product. The internal settings have been set for compatibility with the UK PSTN.

In the ev ent of probl em s, you should con tact your equipment supplier in the first instance.”

2. This equipment has been approved for use of the following facilities:

•

Storage of telephone numbers for retrieval by a predetermined code. (If problems occur, verify

stored numb er.)

•

Automatic Call initiation.

•

Operati on in the presence or absence of Initial or Secondary Proceed Indication.

•

Autom a ti c D ia lin g Fac ilities.

•

Automatic Storage of Last Number Dialed.

•

Automatic Repeat Attempt Facilities.

•

Auto Clear from the call originating end.

•

Series Connection F acility.

•

Call Progress Monitor.

•

Auto Answer.

•

Modem.

•

PC Fax capability.

Any oth er us age will in v a li da te the ap pro v al of the equi pm ent if as a re sul t , it the n cea se s to co nfo rm to the standards against which approval was granted.

3. The connection to t he telecommunication system s must be unplugged before the earth is discon-

nected. The connection t o the telecommunication systems must not be hardwired.

4. The equipment may be us ed on telecommunication systems employing loop disconnect or MF sig-

nalling.

5. This equipment is not suitable as an extension to a payphone or for use on shared s ervice lines.

6. This equipment is suitable for connection only to direct exchange lines in the PSTN directly or via a

compatibl e PABX. Any cases of difficulty should be referred in the first instance to the supplier of the equipment. It cannot be guaranteed t hat the equipment will operate under all possible conditions of connection to compati ble PABX. Any cases of di fficulty should be refe rr ed in th e f irs t in stanc e to the suppli er of the equipment.

7. Ringer Equivalence Num ber (REN) = 1. The REN is a customer guide indicating approximately the

maximum number of items of equipment that sh ould be connected simultaneously to the line. The sum of RENs of the individual items should not exceed four (4). The REN value of a BT telephone is assum ed to be 1 unless otherwise marked.

8. While operation may be possible initially, changes to or modernization of the network taki ng place

in the normal course of event s ma y result in the equipment being connected to a network service with which it was not designed to be compatible. Failure of the equipment to work under these circumstances may not be the responsibility of the network operator. In the unlikely event of such problems occurring, the user should conta ct the supplier or maintain er of the equipment.

9. Interconnection directly, or by way of other equipment, of ports m arked “SAFET Y WARNING, see

instructions for use ” w ith ports mark ed or not so marked may produce hazardous conditions on the network and that advice should be obtained from a competent enginee r before such a co nnection is made.

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

This equipment is not intended for use in applications where callers may be considered “naive.” A caller with no special knowl edge of the characteri stics of the auto-answering syst ems or with no special equipment to assist the transfer of information across the establi shed connection is consi d ered to be “naive.” Generally callers are unlikely to be “nai ve” in the following cases: (1) If the equipment gives an answer tone. (2) If the telephone number is not made public. (3) It is nec es sary to dia l an acces s numbe r, usua lly 9, followed by a pa u se to allow co nn ection to the outside line, an example would be: 9 - 123456

WARNING

To prev ent fire or shock hazard, do not expose this product to rain or any type o f m oisture.

CAUTION

CONNECT ONLY EQUIPMENT COMPLYING WITH EN41003 TO THIS FAX.

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HP Company Confidential

2/3/99 2:00 pm Catapult (US)

Hewlett-Packard Limited Warranty Statement

Print Cartridges 90 days HP Fax Product 1 year

A. Extent of Limited Warranty

1. Hewlett -Packa rd (HP) w arra nt s to t he end-us er cus tomer tha t the HP pr od uct s spec if ied a bove wi ll be

free fro m defec ts in mat eri al and wor kmanshi p for the dur ation s pecif ied abov e, whi ch durat ion be gins on the date of purc hase by th e custom er.

2. For soft w are products, H P ’s limited warranty applies only to a fa ilure to execu te programming in-

structions. HP does not wa rrant that the operation of any product will be uninterrupted or error free.

3. HP’s limite d w arranty cove rs only those defects which arise as a result of norm al use of the product,

and does not cover any other problems, incl uding those whi ch arise as a result of: a. Improper maintenance or modification; b. Software, me dia, parts, or supplies not provided or sup ported by HP; or c. Operation outside the product’s specifications.

4. For HP Fa x pro ducts , the u se of a no n- HP i nk cart ri dge or a r efil led in k c artr idg e doe s not aff ect eit he r

the warra nty to the cus tomer or any HP suppor t contrac t with the cus tomer. However, if printe r fail ure

or damage is attributab le to the use of a no n-H P or refilled ink cartri dge, HP will charge its standard

time and materials charges to service the printer for the particular failure or damage.

5. If HP recei ves, during the applicab le warranty pe riod, notice of a defect in any product which is cov-

ered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a defecti ve product which is covered by HP ’s war-

ranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase pric e

for the product.

7. HP shall have no obligatio n to repair, replace , or refu nd until th e customer returns the defec tive prod-

uct to HP.

8. Any replac em ent product may be either new or li ke-new, provi ded that it has functionality at least

equal to that of the produ ct being repla ced.

9. HP products may cont ain rema nufactur ed parts, compo nents , or material s equiva lent to new in perfo r-

mance.

10. HP’s limited warrant y is valid in any countr y where th e covered HP product is distri buted by HP. Con-

tracts for additional warrant y services, such as on-site service, are avai lable from any authorized HP

servic e facility in countries where the product is distributed by HP or by an au thorized importer.

B. Support of Products

1. Technical support will be provided dur ing the warranty period thro ugh the respective HP call c enters

for a product used in the country where HP has obtain ed regulato ry telecom approval for the product

(where th e product is cer tified for use). Information on the countries for wh ich HP has obtained reg-

ulatory telecom app roval can be obtained from each specific product mod el User’s Guide.

2. If a product needing support is used in a country for which HP has not obtained re gulatory telecom

approval but in which it is le gal to purch ase the pro duct, HP will provide support as indicated above,

but will not pr ovide s uppo rt for pr obl ems t hat may ari se in usi ng t he non-a ppr ove d count ry ’s telec om

network.

3. If a product needing support is being used in a country f or which HP has not obtained regulatory tele-

com approval and in which it is illegal to purchase the pro duct, HP will not honor the warrant y and

will not provide support for the product.

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HP Company Confidential

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C. Limitations of Warranty

1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUP-

PLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EX-

PRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY

DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SAT-

ISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

D. L imitation s of Li ab ility

1. To the ext ent allowed by local law, the remedies pro vided in this Warranty Statement are the custom-

er’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLI GATIONS SPECIFI-

CALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS

THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,

OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY

OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAM-

AGES.

E. Local Law

1. This Warra nty Statement gives the customer specif ic legal rights. The custom er may also have other

rights wh ich vary from sta te to state in the United States, from provi nce to province in Canada, and

from country to countr y elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall

be deemed modified to be consistent with such lo cal law. Under such local law, certai n disclaimers

and limitations of this Warranty Statement may not appl y to the customer. For examp le, some states

in the United States, as we ll as some governments outsi de the United St ates (including provinces in

Canada), ma y: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory

rights of a consumer (e.g. the United Kingdom); b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the

manufacturer cannot disclaim, or not allow limitations on the du ration of impl ied warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN

THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Hewlett-Packard Year 2000 Warranty

Subject t o all of the ter ms a nd limitations of the HP Limited Warranty Statement provided with thi s HP Product, H P w arrants that this HP Product will be able to acc urately pro cess date dat a (including, but not limited to , c alcul at ing, comp ari ng , and s equ enc ing) fr om, i nto, an d be twe en the twe ntiet h a nd t wen ty-f i rst centuri es, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Produc t documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other p roducts (e. g., hardware, software, firmware) used in c ombination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extend s though January 31, 2001.

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HP Company Confidential

11/13/98 2:04 am Catapult (UG)

text 16

Index

Copying

marg ins 34

Country and language 22

Accessories, ordering information 32 Answer Mode 3, 9

Auto 6, 7 Answer ring pattern 21 Answering machine 6, 8

Answer Mode 9

none 7 Answering settings

receiving faxes automatically 3 Arrow Buttons 11 Automatic forwarding 18 Automatic reduction 21

Bad phone lines 21 Busy redial 20 Buttons

Arrows 11

Start 11

Call waiting 29 Calling card

sending faxes with 2 Clean print cartridge 22 Cleaning

HP Fax 23

paper rollers 25

print cartridge 24 Contrast

setting 12 Copies

making 4

photo 16

reducing 16

resolution 4

setting resolution 16

Date and time 18 Declaration of Conformity 35 Dedicated phone line 5 Dial mode 19 Distinctive ringing 6, 21 Document tray 1 Double & triple rings 6 Double rings 6

Entering text 12 Error correction mode 21

Fax

reduction 21

Fax (receiving)

answering settings 3 settings 5–9

Fax (sending) 2

marg ins 33 Fax cover page 17 Fax forwarding 18 Fax header 18

how to enter 12 Fax log 13 Fax resolution 12 Fax/Copy contrast 12 FCC requirements 36 Front tray 1

Help

information to get before calling Support Center 29 HP Customer Support Center 30 HP Fax

HP Company Confident ial

11/13/98 2:04 am Catapult (UG)

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cleaning 23 doesn’t answer phone 26

HP Fax and

answering machine 6, 7

Answer Mode 9

connecting 8 cleaning 23 contrast 12 dedicated phone line 5 entering symbols 12 entering text 12 fax header 18 modem

connecting 8

settings 6 paper size 19 rings to answer 19 setting date and time 18 setting resolution 12 telephone subscribed services 8 voice mail 8 volume 20

HP papers

HP Bright White Paper 32 HP Premium Inkjet Paper 32

Language setting 22 Large print cartridge 26 Last transaction 13 Legal to letter 16 Loading paper 1 Low on Ink

no message 26

Maintenance

scheduled 24

Making copies 4 Margins

copying 34 faxing 33

Media size 19 Media types

ordering information 32

Menu button

Buttons

Menu 11

Menu map

printing 11

Menu settings

map of 13

Modem 8

settings 6

Monitor dialing 2

No answer redial 20

One-Touch Speed Dials 14 Ordering supplies and accessories 32

Paper

doesn’t feed right 26

loading blank 1, 32 Paper size 19 Paper sizes

supported 32 Paper tray 1 PC modem 8 Phone line

several numbers 6 Poll to receive 18 Polling 18 Poor quality phone lines 21 Print c a rt ri d g e

cleaning 24

ordering 32 Print cover page 17 Print faxes in memory 22 Print reports 13 Problem solving

check the environment 29 Problems

troubleshooting 26 Pulse dialing 19

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Rear tray 1 Receiving faxes 5–9

Answer Mode 3 automatic 3 extension phone 3 manual 3

Redial

no answer 20

when busy 20 Reduce to fit 16 Reducing copies 16 Reports

setting up 13, 20 Ring and beep volume 20 Rings to answer 9, 19

Scan and send 17 Scheduling faxes 17 Self test 13 Send fax later 17 Sending faxes 2

calling card 2

monitor dialing 2 Sending faxes. See also Speed dialing Setting date and time 18 Silent detect 22 Single ring 6 Speed dial

deleting 14

group

creating 15 editing 16

print list 13 printing list of 15 using 14

Speed dialing

codes

number of available codes 34

Speel dial

individual

creating 14 Start button 11 Static 21 Stop button 11 Streaking

on prints or copies 26

Supplies, ordering 32

Technical support

information sources 30

Telephone

FCC regulations 36

Tips

for loading paper 32 Tone dialing 19 Triple ring s 6 Troubleshooting

specific problems 26

streaking on prints or copies 26

Voice mail 8, 29 Voice modem 8 Volume, controlling 20

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HP Company Confidential

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HP Company Confidential

HP 910, 920 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual