Hp 8470W, 8470P User Manual

HP EliteBook 8470w Mobile Workstation
and HP EliteBook 8470p Notebook PC

Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2012, 2013 Hewlett-Packard
Development Company, L.P.

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Third Edition: January 2013

First Edition: May 2012

Document Part Number: 677157-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification .............................................................................................................. 15

Display ................................................................................................................................................ 15

Buttons and fingerprint reader (select models only) ........................................................................... 17

Keys ................................................................................................................................................... 18

Lights .................................................................................................................................................. 19

TouchPad ........................................................................................................................................... 19

Front ................................................................................................................................................... 21

Left side .............................................................................................................................................. 22

Right side ........................................................................................................................................... 23

Rear .................................................................................................................................................... 24

Bottom ................................................................................................................................................ 25

3 Illustrated parts catalog ............................................................................................................................... 27

Service tag ......................................................................................................................................... 27

Computer major components ............................................................................................................. 29

Display assembly subcomponents ..................................................................................................... 38

Cable Kit ............................................................................................................................................. 40

Mass storage devices ......................................................................................................................... 41

Plastics Kit .......................................................................................................................................... 43

Miscellaneous parts ............................................................................................................................ 44

Sequential part number listing ............................................................................................................ 45

4 Removal and replacement procedures ....................................................................................................... 60

Preliminary replacement requirements ............................................................................................... 60

Tools required .................................................................................................................... 60

Service considerations ....................................................................................................... 60

Plastic parts ....................................................................................................... 60

Cables and connectors ..................................................................................... 60

Drive handling ................................................................................................... 61

v

Grounding guidelines ......................................................................................................... 61

Electrostatic discharge damage ........................................................................ 61

Packaging and transporting guidelines ............................................. 63

Component replacement procedures ................................................................................................. 65

Service tag ......................................................................................................................... 65

Computer feet .................................................................................................................... 66

Battery ............................................................................................................................... 67

SIM .................................................................................................................................... 68

Service cover ..................................................................................................................... 69

Smart Card reader ............................................................................................................. 70

Optical drive ....................................................................................................................... 71

Upgrade bay cradle ........................................................................................................... 73

Hard drive .......................................................................................................................... 75

Memory module ................................................................................................................. 77

WWAN module .................................................................................................................. 79

WLAN module .................................................................................................................... 81

Bluetooth module ............................................................................................................... 83

Modem module .................................................................................................................. 84

Fan ..................................................................................................................................... 85

Keyboard ........................................................................................................................... 86

Base enclosure .................................................................................................................. 91

Speaker assembly ............................................................................................................. 94

RJ-11 jack cable ................................................................................................................ 96

Service cover release latch assembly ............................................................................... 97

Battery release latch assembly ........................................................................................ 100

Fingerprint reader board .................................................................................................. 102

RTC battery ..................................................................................................................... 104

Display lid switch board ................................................................................................... 105

System board ................................................................................................................... 107

Heat sink .......................................................................................................................... 110

Processor ......................................................................................................................... 114

ExpressCard assembly .................................................................................................... 117

Display assembly ............................................................................................................. 119

5 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 127

Windows 8 ........................................................................................................................................ 127

Using Computer Setup .................................................................................................... 127

Starting Computer Setup ................................................................................. 127

Navigating and selecting in Computer Setup .................................................. 127

Restoring factory settings in Computer Setup ................................................. 129

Updating the BIOS .......................................................................................... 129

vi

Determining the BIOS version ........................................................ 129

Downloading a BIOS update .......................................................... 130

Using Advanced System Diagnostics .............................................................................. 131

Windows 7 ........................................................................................................................................ 132

Starting Computer Setup ................................................................................................. 132

Using Computer Setup .................................................................................................... 132

Navigating and selecting in Computer Setup .................................................. 132

Restoring factory settings in Computer Setup ................................................. 133

Updating the BIOS ........................................................................................................... 134

Determining the BIOS version ......................................................................... 134

Downloading a BIOS update ........................................................................... 134

Using Advanced System Diagnostics .............................................................................. 135

SuSE Linux (SLED) .......................................................................................................................... 136

Starting Computer Setup ................................................................................................. 136

Using Computer Setup .................................................................................................... 136

Navigating and selecting in Computer Setup .................................................. 136

Restoring factory settings in Computer Setup ................................................. 137

Updating the BIOS ........................................................................................................... 137

Determining the BIOS version ......................................................................... 138

Downloading a BIOS update ........................................................................... 138

Using Advanced System Diagnostics .............................................................................. 139

6 Specifications .............................................................................................................................................. 140

Computer specifications ................................................................................................................... 140

14.0-inch WGA display specifications .............................................................................................. 142

Hard drive specifications .................................................................................................................. 143

7 Backup and recovery .................................................................................................................................. 144

Windows 8 ........................................................................................................................................ 144

Backing up your information ............................................................................................ 144

Performing a system recovery ......................................................................................... 145

Using the Windows recovery tools .................................................................. 145

Using f11 recovery tools .................................................................................. 146

Using Windows 8 operating system media (purchased separately) ............... 147

Using Windows Refresh for quick and easy recovery ..................................... 147

Remove everything and reinstall Windows ..................................................... 148

Using HP Software Setup ............................................................................... 148

Windows 7 ........................................................................................................................................ 148

Creating recovery media with HP Recovery Disc Creator ............................................... 150

Creating recovery media ................................................................................. 150

Backing up your information ............................................................................................ 150

vii

Performing a system recovery ......................................................................................... 151

Using the Windows recovery tools .................................................................. 151

Using f11 recovery tools .................................................................................. 152

Using a Windows 7 operating system DVD (purchased separately) ............... 153

SuSE Linux (SLED) .......................................................................................................................... 154

Creating backups ............................................................................................................. 154

Backing up your information ............................................................................................ 154

Performing a system recovery ......................................................................................... 155

USB Recovery option (select models only) ..................................................................... 156

Remove everything and reinstall SLED ........................................................................... 157

8 Power cord set requirements .................................................................................................................... 158

Requirements for all countries .......................................................................................................... 158

Requirements for specific countries and regions ............................................................................. 159

9 Recycling ..................................................................................................................................................... 160

Index ................................................................................................................................................................. 161

viii

1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

Product Name HP EliteBook 8470w Mobile Workstationl √

HP ProBook 8470p Notebook PC √

Processors

Intel® Quad Core® i7-3840QM 2.80-

●

GHz processor (SC turbo up to 3.80­GHz; 1600-MHz FSB, 8.0-MB L3
cache, 45 W)

Intel Quad Core i7-3820QM 2.70-GHz

●

processor (SC turbo up to 3.70-GHz;
1600-MHz FSB, 8.0-MB L3 cache,
45 W)

● Intel Quad Core i7-3740QM 2.70-GHz

processor (SC turbo up to 3.70-GHz;
1600-MHz FSB, 6.0-MB L3 cache,
45 W)

● Intel Quad Core i7-3720QM 2.60-GHz

processor (SC turbo up to 3.60-GHz;
1600-MHz FSB, 6.0-MB L3 cache,
45 W)

Intel Quad Core i7-3630QM 2.40-GHz

●

processor (SC turbo up to 3.40-GHz;
1600-MHz FSB, 6.0-MB L3 cache,
45 W)

√

HP EliteBook 8470p

Notebook PC

● Intel Quad Core i7-3610QM 2.30-GHz

processor (SC turbo up to 3.30-GHz;
1600-MHz FSB, 6.0-MB L3 cache,
45 W)

1

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Processors (continued) ● Intel Quad Core i7-3540M 3.00-GHz

processor (SC turbo up to 3.70-GHz;
1600-MHz FSB, 4.0-MB L3 cache,
35 W)

Intel Dual Core i7-3520M 2.90-GHz

●

processor (SC turbo up to 3.60-GHz;
1600-MHz FSB, 4.0-MB L3 cache,
35 W)

Intel Dual Core i5-3380M 2.90-GHz

●

processor (SC turbo up to 3.60-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

● Intel Dual Core i5-3360M 2.80-GHz

processor (SC turbo up to 3.50-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

Intel Dual Core i5-3340M 2.70-GHz

●

processor (SC turbo up to 3.40-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

Intel Dual Core i5-3320M 2.60-GHz

●

processor (SC turbo up to 3.30-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

√√

● Intel Dual Core i5-3320M 2.60-GHz

processor (SC turbo up to 3.20-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

Intel Dual Core i5-3210M 2.50-GHz

●

processor (SC turbo up to 3.10-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)

Intel Core i3-3130M 2.60-GHz

●

processor (1600-MHz FSB, 3.0-MB L3
cache, 35 W)

Intel Core i3-3120M 2.50-GHz

●

processor (1600-MHz FSB, 3.0-MB L3
cache, 35 W)

Intel Core i3-3110M 2.40-GHz

●

processor (1600-MHz FSB, 3.0-MB L3
cache, 35 W)

Processors (continued) ● Intel Core i3-2370M 2.40-GHz

processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)

● Intel Celeron B840 1.90-GHz

processor (1333-MHz FSB, 2.0-MB L3
cache, 35 W)

√

Chipset Mobile Intel QM77 chipset √√

2 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Graphics Switchable discrete graphics: AMD

Switchable discrete graphics: AMD

FirePro™ M2000 (64-bit), with 1024-MB
GDDR5 (64-MB × 32,1.5V, 5-GBPS,
quantity 4); supports open GL

Radeon™ HD 7570M (64-bit), with 1024­MB GDDR5 (64-MB × 32,1.5V, 5-GBPS,
quantity 4)

Internal graphics:

● Universal memory architecture (UMA)

with shared video memory

● Intel HD Graphics 4000

Support for dual-display ports through

●

docking station

Support for DisplayPort 1.2 (only on

●

computer models equipped with a
graphics subsystem with
discrete memory)

Support for up to 4 displays through

●

the APR (only on computer models
equipped with a graphics subsystem
with discrete memory)

√

√

√√

Panel

14.0-in light-emitting diode (LED),

●

high-definition+ (HD+), AntiGlare (AG),
SVA (1600×900) display with and
without webcam and microphone

14.0-in LED, HD, AG, SVA (1366×768)

●

display with and without webcam and
microphone

All display assemblies include two wireless
local area network (WLAN) antenna cables
and two wireless wide area network
(WWAN) antenna cables

Supports low voltage differential
signalling (LVDS)

Supports 16:9 aspect ratio

Supports privacy filter

√√

3

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Memory Two customer-accessible/upgradable

Flash cache Intel 24-GB mSATA module (Intel Smart

Hard drive Supports 6.35-cm (2.5-in) hard drives in

memory module slots

DDR3-1600-MHz dual channel support

Supports 16384-MB of system RAM in the
following configurations:

16384-MB (8192-MB×2)

●

● 8192-MB (8192-MB×1 or 4096×2)

● 8192-MB (8192-MB×1 or 4096×2; not

supported on computer models
equipped with a 32-bit
operating system)

6144-MB (4096-MB+2048-MB)

●

● 4096-MB (4096-MB×1 or 2048-MB×2)

2048-MB (2048×1)

●

Response Technology (SRT), not available
on computer models equipped with WWAN
or SSD)

9.5-mm (.37-in) and 7.0-mm (.28-in)
thicknesses (all hard drives use the
same bracket)

√√

√√

√√

Customer-accessible

Serial ATA

Supports the following hard drives:

750-GB, 7200-rpm, 9.5-mm

●

500-GB, 7200-rpm, 7.0-mm self-

●

encrypting drive (SED)

500-GB, 7200-rpm, 7.0-mm

●

320-GB, 7200-rpm, 7.0-mm

●

4 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Solid-state drive Solid-state drive (SSD) mounts in the same

Upgrade drive Customer-accessible

bracket as the hard drive

Customer-accessible

Serial ATA III

Supports the following SSDs:

256-GB SED

●

● 240-GB

180-GB

●

160-GB

●

● 128-GB

Supports the following drive options:

Blu-ray R/RE DVD±RW SuperMulti

●

DL Drive

● Blu-ray ROM DVD±RW SuperMulti

DL Drive

DVD±RW Double-Layer with

●

SuperMulti Drive

√

√

Upgrade bay

(continued)

DVD-ROM Drive

●

500-GB, 7200-rpm, 9.5-mm

●

Supports no drive option

Customer-accessible

Supports the following drive options:

Blu-ray ROM DVD±RW SuperMulti

●

DL Drive

● DVD±RW Double-Layer with

SuperMulti Drive

DVD-ROM Drive

●

● 500-GB, 7200-rpm, 9.5-mm

Supports no drive option

√

5

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Optical drive Fixed

Serial ATA

12.7-mm tray load

Supports the following optical drives:

●

● Blu-ray ROM DVD±RW SuperMulti

●

●

Supports zero power optical drive

Fixed

Serial ATA

12.7-mm tray load

Supports the following optical drives:

●

√

Blu-ray R/RE DVD±RW SuperMulti
DL Drive

DL Drive

DVD±RW Double-Layer with
SuperMulti Drive

DVD-ROM Drive

√

Blu-ray ROM DVD±RW SuperMulti
DL Drive

DVD±RW Double-Layer with

●

SuperMulti Drive

● DVD-ROM Drive

Supports zero power optical drive

Audio and video Two stereo speakers √√

HD audio with SRS Premium Sound PRO √√

Audio and video

(continued)

Integrated dual-array microphone on

Modem 56kbps v.92 MDC data/fax modem module

Integrated 720p HD webcam (supports no
camera option)

computer models equipped with a webcam

Integrated mono microphone on computer
models not equipped with a webcam

Supports no modem option

Modem module cable not included

√√

√√

√√

6 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Ethernet Intel 82579LM 10/100/1000 Ethernet

Wireless Integrated wireless personal area network

Integrated wireless local area network

network interface card (NIC) with
iAMT Intel 82579LM Gigabit
Network Connection

NIC Power Down technology

S3/S4/S5 wake on LAN

Ethernet cable not included

(WPAN) option by way of Bluetooth 4.0
enhanced data rate (EDR) module

Supports no WPAN option

(WLAN) options by way of wireless module

Three WLAN antennas built into
display assembly

Support for the following WLAN formats:

Atheros WB225 1×1 802.11b/g/n

●

Bluetooth Combo Adapter

Broadcom 43228 802.11abgn 2×2 Wi-

●

Fi Adapter

√√

√√

√√

Intel Centrino Advanced-N 6205

●

Combo Adapter

● Intel Centrino Advanced-N 6205

WLAN module

Intel Centrino Ultimate-N 6300

●

WLAN module

Intel Centrino Wireless-N 2200

●

802.11b/g/n 2×2 WiFi Adapter

Supports no WLAN option

7

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Wireless (continued) Integrated wireless wide area network

(WWAN) options by way of wireless module

Two world-wide/5-band WWAN antennas
built into display assembly

Secured by subscriber identity module
(SIM, user-accessible behind battery)

Support for the following WWAN formats:

HP hs2350 HSPA+ Mobile

●

Broadband Module

HP lt2523 LTE/HSPA+ Mobile

●

Broadband Module

HP un2430 EV-DO/HSPA Mini Card

●

● HP lt2522 LTE/EV-DO Mobile

Broadband Module

HP un2430 EV-DO/HSPA Mini Card

●

● HP un2430 EV-DO/HSPA Mobile

Broadband Module

Supports no WWAN option

Supports WWAN after market option

√√

External media cards Integrated 54-mm ExpressCard

Secure Digital (SD) flash media slot with
push-push technology, supporting the
following digital card formats:

● MultiMediaCard (MMC)

MMC+

●

Secure Digital (SD) Memory Card

●

● SDHC

SDXC

●

√√

8 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Ports ● 1394a port

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

● Battery connector

DisplayPort 1.2 (on computer models

●

equipped with a graphics subsystem
with discrete memory)

● DisplayPort 1.1a (on computer models

equipped with a graphics subsystem
with UMA memory)

Docking connector

●

eSATA/USB 2.0 combo port

●

HP Smart AC adapter

●

RJ-45 (Ethernet)

●

RJ-11 (modem)

●

● Secondary battery connector

Serial port

●

USB 3.0 ports (2)

●

√√

● USB 2.0 port

USB 2.0 charging port

●

VGA (Dsub 15 pin) supporting:

●

1920×1200 external resolution @
75 Hz, hot plug and unplug and
autodetection for correct output to
wide-aspect vs. standard aspect video

Keyboard/pointing
devices

Gesture support: MultiTouch gestures

Taps enabled by default √√

Support for TouchPad with image sensor √√

Support for Windows 8 Indirect Touch √√

Power requirements Supports the following HP Smart AC adapters:

Power requirements

(continued)

● 90-W HP Smart AC adapter (PFC, 3-

Full-size keyboard with numeric keypad
(upper-left justified), dual-point, spill­resistant, chiclet-style, with durakeys

enabled, two-finger scrolling, and pinch­zoom as default

● 90-W HP Smart AC adapter (PFC,

EM, 3-wire)

wire)

√√

√√

√√

√√

9

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

● 65-W HP Smart AC adapter (non-PFC,

● 65-W HP Smart AC adapter (RC/V,

Supports the following batteries:

Security Supports security cable lock √√

Supports fingerprint reader and no

Supports Trusted Platform Module (TPM)

Integrated Smart Card reader (active) √√

Full volume encryption √√

3-wire)

EM, 3-wire)

9-cell, 100-Wh, 3.0-Ah battery

●

9-cell, 73-Wh, 2.2-Ah battery

●

● 6-cell, 62-Wh, 2.8-Ah battery

6-cell, 55-Wh, 2.8-Ah battery

●

3-cell, 31-Wh, 2.8-Ah battery

●

fingerprint reader option

1.2 (Infineon, soldered down) and
TPM Enhanced Drive Lock (not supported
in Asia and the People's Republic of China)

√√

√√

√√

√√

√√

Preboot authentication (password,

Operating system Preinstalled:

Smart Card)

Windows® 8 ML 64 with Microsoft

●

Basics (Japan only)

Windows 8 Professional 64 with

●

Microsoft Basics (Japan only)

Windows 8 Professional 64 DPK with

●

Windows 7 Professional 64 and 32
(Japan only)

Windows 7 Home Premium 64 and 32

●

with Microsoft Basics

Windows 7 Professional 64 and 32

●

with Microsoft Basics

Windows 7 Service Pack 1

●

FreeDOS

●

SUSE Linux (SLED; People's Republic

●

of China only)

√√

√√

10 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Preinstalled with Microsoft Office:

Windows 8 CH 64-bit with Office 2010

●

Transition OPK (People's Republic of
China only)

Windows 8 EM 64-bit with Office 2010

●

Transition OPK (not available
in Japan)

● Windows 8 ML 64-bit with Office 2010

Business and Home (Japan only;
requires configuration with Office
Personal Japan 2010 app AV)

Windows 8 ML 64-bit with Office 2010

●

Personal (Japan only; requires
configuration with Office Personal
Japan 2010 app AV)

● Windows 8 ML 64-bit with Office 2010

Professional (Japan only; requires
configuration with Office Personal
Japan 2010 app AV)

Windows 8 ML 64-bit with Office 2010

●

Transition OPK (not available
in Japan)

(Continued)

11

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Operating system

(continued)

Preinstalled with Microsoft Office:

(continued)

Windows 8 Professional 64-bit DPK

●

with Windows 7 Professional 64- and
32-bit with Office 2010 Business and
Home (Japan only; requires
configuration with Office Personal
Japan 2010 app AV)

Windows 8 Professional 64-bit DPK

●

with Windows 7 Professional 64- and
32-bit with Office 2010 Personal
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)

Windows 8 Professional 64-bit DPK

●

with Windows 7 Professional 64- and
32-bit with Office 2010 Professional
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)

Windows 8 Professional 64-bit DPK

●

with Windows 7 Professional 64- and
32-bit with Office 2010 Starter (not
available in Asia-Pacific countries and
regions, Japan, or the People's
Republic of China)

√√

Windows 8 Professional 64-bit with

●

Office 2010 Business and Home
(Japan only; requires configuration
with Office Personal Japan 2010 app
AV)

Windows 8 Professional 64-bit with

●

Office 2010 Personal (Japan only;
requires configuration with Office
Personal Japan 2010 app AV)

Windows 8 Professional 64-bit with

●

Office 2010 Professional (Japan only;
requires configuration with Office
Personal Japan 2010 app AV)

Windows 8 Professional 64-bit with

●

Office 2010 Transition OPK (not
available in Japan)

● Windows 7 Home Basic 32-bit with

Office Starter (emerging markets only)

(Continued)

12 Chapter 1 Product description

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Operating system

(continued)

Preinstalled with Microsoft Office:

(Continued)

Windows 7 Home Premium 64- and

●

32-bit with Office Starter (not available
in Japan)

Windows 7 Home Premium 64-bit with

●

Office 2010 Personal (only in Japan)

● Windows 7 Home Premium 64-bit with

Office 2010 Home & Business (only
in Japan)

Windows 7 Home Premium 64-bit with

●

Office 2010 Personal (only in Japan)

● Windows 7 Home Premium 64-bit with

Office 2010 Professional (only
in Japan)

● Windows 7 Professional 64- and 32-bit

with Office 2010 Starter (not available
in Japan)

Windows 7 Professional 64- and 32-bit

●

with Office 2010 Business & Home
(only in Japan)

Windows 7 Professional 64- and 32-bit

●

with Office 2010 Personal (only
in Japan)

√√

● Windows 7 Professional 64- and 32-bit

with Office 2010 Professional (only
in Japan)

Restore media—DR-DVD:

● Windows 8 (available with any

Windows 8 operating system and
required with Windows 8 Professional
64-bit DPK with Windows 7 image)

● Windows 7 (available with any

Windows 7 HP, Windows 7
Professional loc, Windows 7 HB, or
Windows 8 Professional 64-bit DPK
with Windows 7 image)

√√

13

Category Description HP EliteBook 8470w

Mobile Workstation

HP EliteBook 8470p

Notebook PC

Operating system

(continued)

Certified:

Restore media—OS-DVD:

Windows 8 Professional 64-bit

●

(required with Windows 8 Professional
64-bit DPK with Windows image)

Windows 7 Home Basic 32-bit

●

(available with any Windows 7 Home
Basic location except Asia-Pacific
countries and regions and the People's
Republic of China)

Windows 7 Home Premium 64- and

●

32-bit (available with any Windows 7
Premium location except Asia-Pacific
countries and regions and the People's
Republic of China)

Windows 7 Professional 64- and 32-bit

●

(available with any Windows 7
Professional or Windows 8
Professional 64-bit DPK with Windows
image location except Asia-Pacific
countries and regions and the People's
Republic of China)

● Microsoft WHQL

√√

√√

● SuSE Linux Enterprise (SLED) 64-bit

Service Pack 2

Operating system

(continued)

Serviceability End user replaceable parts:

Web-only support:

Windows XP Pro 32-bit

●

Windows 7 Enterprise 64- and 32-bit

●

● Windows 7 Ultimate 64- and 32-bit

● AC adapter

Battery

●

Hard drive

●

● Keyboard

Memory module

●

mSATA drive

●

● Optical drive

Solid-state drive

●

WLAN module

●

√√

√√

14 Chapter 1 Product description

WWAN module

●

2 External component identification

Display

Item Component Description

(1) Internal display switch Turns off the display or initiates Suspend if the display is

(2) WLAN antennas (3)* Send and receive wireless signals to communicate

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures still photographs.

(6) Keyboard light button Turns the keyboard light on or off.

closed while the power is on.

NOTE: The display switch is not visible from the

outside of the computer.

with WLANs.

Display 15

Item Component Description

(7) Keyboard light Illuminates the keyboard, especially in low-

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region.

light conditions.

16 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2) Power button

When the computer is off, press the button to turn

●

on the computer.

● When the computer is on, press the button briefly

to initiate Suspend.

● When the computer is in the Suspend state, press

the button briefly to exit Suspend.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off
the computer.

To learn more about your power settings:

● Windows 8—From the Start screen, type power,

select Settings, and then select Power Options.

Windows 7:

●

1. Select Computer > Control Center.

2. In the left pane, click System, and then click

Power Management in the right pane.

(3) Wireless button Turns the wireless feature on or off but does not

establish a wireless connection.

Buttons and fingerprint reader (select models only) 17

Item Component Description

Keys

(4) Web browser button

(5) Volume mute button Mutes and restores speaker sound.

(6) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.

When the computer is on, press the button to open

●

the default Web browser.

When the computer is off, in the Suspend state, or

●

in Hibernation, the button does not perform any
action or function.

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Function keys Execute frequently used system functions when pressed

(2) fn key Executes frequently used system functions when

(3) Operating system logo key Displays the operating system menu.

(4) Operating system applications key Displays a shortcut menu for items beneath the cursor.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

(6) num lk key Turns the embedded numeric keypad on and off when

18 Chapter 2 External component identification

in combination with the fn key.

pressed in combination with a function key.

external numeric keypad.

Each key on the keypad performs the function indicated
by the icon in the upper-right corner of the key.

pressed in combination with the fn key.

Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) TouchPad light

(2) Caps lock light

(3) Power light

(4) Wireless light ● White: An integrated wireless device, such as a

(5) Web browser light

(6) Mute light

(7) Num lock light On: Num lock is on.

Amber: The TouchPad is off.

●

● Off: The TouchPad is on.

On: Caps lock is on.

●

● Off: Caps lock is off.

On: The computer is on.

●

● Blinking: The computer is in the Suspend state.

Off: The computer is off or in Hibernation.

●

WLAN device and/or a Bluetooth device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

● Off: The computer is off, in the Suspend state, or

in Hibernation.

Amber: Computer sound is off.

●

● Off: Computer sound is on.

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

Lights 19

Item Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on

(2) Left pointing stick button (select

models only)

(3) TouchPad on/off button Turns the TouchPad on or off.

(4) TouchPad zone Moves the pointer and selects or activates items on

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right TouchPad button Functions like the right button on an external mouse.

(7) Right pointing stick button (select

models only)

the screen.

Functions like the left button on an external mouse.

the screen.

Functions like the right button on an external mouse.

20 Chapter 2 External component identification

Front

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Display release latch Opens the computer.

(2) Wireless light

(3) Power light

(4) AC adapter/Battery light ● Amber: The computer is connected to external

(5) Hard drive light ● Blinking white: The hard drive or optical drive is

White: An integrated wireless device, such as a

●

WLAN device and/or a Bluetooth device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

● Blinking: The computer is in the Suspend state.

Off: The computer is off or in Hibernation.

●

power and the battery is charged from 0 to
90 percent.

● White: The computer is connected to external

power and the battery is charged from 90 to 99
percent.

Blinking amber: A battery that is the only available

●

power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

being accessed.

● Amber: HP 3D DriveGuard has temporarily parked

the hard drive.

(6) Speakers (2) Produce sound. One of the speakers is on the bottom of

the computer, and it cannot be seen from the front of
the computer.

Front 21

Left side

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Power connector Connects an AC adapter.

(2) 1394 port Connects an optional IEEE 1394 or 1394a device, such

(3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide

as a camcorder.

enhanced USB power performance.

(4) HP ExpressCard slot or Smart Card reader

(depending on configuration)

(5) Media Card Reader Supports the following digital card formats:

(6) Upgrade bay (optical drive shown) The upgrade bay can hold a weight-saver option, a hard

(7) Optical drive eject button (select

models only)

Supports optional ExpressCards or smart cards.

● MultiMediaCard (MMC)

MMC+

●

Secure Digital (SD) Memory Card

●

● SDHC

● SDXC

drive, or an optical drive that reads an optical disc.

NOTE: On select models, the optical drive also writes

to an optical disc.

Releases the disc tray.

22 Chapter 2 External component identification

Right side

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Audio-out (headphone) jack Produces sound when connected to optional powered

(2) Audio-in (microphone) jack Connects an optional computer headset microphone,

(3) Smart Card reader Supports optional smart cards.

(4) eSATA/USB 2.0 port Connects an optional high-performance eSATA

(5) USB charging port Connects an optional USB device. The USB charging

(6) DisplayPort Connects an optional digital display device, such as a

(7) Vents (2) Enables airflow to cool internal components.

stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional
headset microphone.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.

NOTE: When a device is connected to the jack,

the computer speakers are disabled.

stereo array microphone, or monaural microphone.

component, such as an eSATA external hard drive, or
connects an optional USB device.

port can also charge select models of cell phones and
MP3 players, even when the computer is off.

high-performance monitor or projector.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(8) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from
being mishandled or stolen.

Right side 23

Rear

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) RJ-11 (modem) jack Connects a modem cable.

(2) External monitor port Connects an external VGA monitor or projector.

(3) RJ-45 (network) jack Connects a network cable.

24 Chapter 2 External component identification

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Vents (4) Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(2) Battery release latch Releases the battery.

(3) Docking connector Connects an optional docking device.

(4) Service cover release latch Releases the service cover from the computer.

(5) Battery bay Holds the battery.

(6) Accessory battery connector Connects an optional accessory battery.

(6) Speakers (2) Produce sound.

Bottom 25

Item Component Description

(7) Bluetooth compartment Contains a Bluetooth device (select models only).

(8) Service cover Provides access to the hard drive, and also contains the

WLAN module slot and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support.

26 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag. It is necessary to remove the battery to obtain these numbers.
See Battery

Battery on page 67 for battery removal instructions.

Item Description Function

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

the computer.

each product.

Service tag 27

Item Description Function

(3) Part number/Product number (p/n) This number provides specific information about the

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

28 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 29

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard with pointing stick for use only on HP EliteBook 8470w Mobile Workstation computer models (includes

keyboard cable and pointing stick cable):

For use only on computer models equipped with the Windows 8 operating system:

For use in Belgium 702649-A41

For use in Brazil 702649-201

For use in Bulgaria 702649-261

For use in Canada 702649-DB1

For use in the Czech Republic and Slovakia 702649-FL1

For use in Denmark 702649-081

For use in France 702649-051

For use in Germany 702649-041

For use in Greece 702649-151

For use in Hungary 702649-211

For use in Iceland 702649-DD1

Display assembly subcomponents on page 38.

For use in India 702649-D61

For use in Israel 702649-BB1

For use in Italy 702649-061

For use in Japan 702649-291

For use in Latin America 702649-161

For use in the Netherlands 702649-B31

For use in Norway 702649-091

For use in Northwest Africa 702649-FP1

For use in Portugal 702649-131

For use in Romania 702649-271

For use in Russia 702649-251

For use in Saudi Arabia 702649-171

For use in Slovenia 702649-BA1

For use in South Korea 702649-AD1

For use in Spain 702649-071

For use in Sweden and Finland 702649-B71

For use in Switzerland 702649-BG1

For use in Taiwan 702649-AB1

For use in Thailand 702649-281

30 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Turkey 702649-141

For use in the United Kingdom and Singapore 702649-031

For use in the United States 702649-001

For use only on computer models equipped with the Windows 7 operating system:

For use in Belgium 686300-A41

For use in Brazil 686300-201

For use in Bulgaria 686300-261

For use in Canada 686300-DB1

For use in the Czech Republic and Slovakia 686300-A81

For use in Denmark 686300-081

For use in France 686300-051

For use in Germany 686300-041

For use in Greece 686300-DJ1

For use in Hungary 686300-211

For use in Iceland 686300-DD1

For use in India 686300-D61

For use in Israel 686300-BB1

For use in Italy 686300-061

For use in Japan 686300-291

For use in Latin America 686300-161

For use in the Netherlands 686300-B31

For use in Norway 686300-091

For use in Northwest Africa 686300-FP1

For use in Portugal 686300-131

For use in Romania 686300-271

For use in Russia 686300-251

For use in Saudi Arabia 686300-171

For use in Slovenia 686300-BA1

For use in South Korea 686300-AD1

For use in Spain 686300-071

For use in Sweden and Finland 686300-B71

For use in Switzerland 686300-BG1

For use in Taiwan 686300-AB1

For use in Thailand 686300-281

Computer major components 31

Item Component Spare part number

For use in Turkey 686300-141

For use in the United Kingdom and Singapore 686300-031

For use in the United States 686300-001

Keyboard with pointing stick for use only on HP EliteBook 8470p Notebook PC computer models (includes

For use only on computer models equipped with the Windows 8 operating system:

For use in Belgium 702651-A41

For use in Brazil 702651-201

For use in Bulgaria 702651-261

For use in Canada 702651-DB1

For use in the Czech Republic and Slovakia 702651-FL1

For use in Denmark 702651-081

For use in France 702651-051

For use in Germany 702651-041

For use in Greece 702651-151

For use in Hungary 702651-211

For use in Iceland 702651-DD1

For use in India 702651-D61

For use in Israel 702651-BB1

For use in Italy 702651-061

keyboard cable and pointing stick cable):

For use in Japan 702651-291

For use in Latin America 702651-161

For use in the Netherlands 702651-B31

For use in Norway 702651-091

For use in Northwest Africa 702651-FP1

For use in Portugal 702651-131

For use in Romania 702651-271

For use in Russia 702651-251

For use in Saudi Arabia 702651-171

For use in Slovenia 702651-BA1

For use in South Korea 702651-AD1

For use in Spain 702651-071

For use in Sweden and Finland 702651-B71

For use in Switzerland 702651-BG1

For use in Taiwan 702651-AB1

32 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Thailand 702651-281

For use in Turkey 702651-141

For use in the United Kingdom and Sinapore 702651-031

For use in the United States 702651-001

For use only on computer models equipped with the Windows 7 operating system:

For use in Belgium 686299-A41

For use in Brazil 686299-201

For use in Bulgaria 686299-261

For use in Canada 686299-DB1

For use in the Czech Republic and Slovakia 686299-FL1

For use in Denmark 686299-081

For use in France 686299-051

For use in Germany 686299-041

For use in Greece 686299-DJ1

For use in Hungary 686299-211

For use in Iceland 686299-DD1

For use in India 686299-D61

For use in Israel 686299-BB1

For use in Italy 686299-061

For use in Japan 686299-291

For use in Latin America 686299-161

For use in the Netherlands 686299-B31

For use in Norway 686299-091

For use in Northwest Africa 686299-FB1

For use in Portugal 686299-131

For use in Romania 686299-271

For use in Russia 686299-251

For use in Saudi Arabia 686299-171

For use in Slovenia 686299-BA1

For use in South Korea 686299-AD1

For use in Spain 686299-071

For use in Sweden and Finland 686299-B71

For use in Switzerland 686299-BG1

For use in Taiwan 686299-AB1

Computer major components 33

Item Component Spare part number

For use in Thailand 686299-281

For use in Turkey 686299-141

For use in the United Kingdom and Singapore 686299-031

For use in the United States 686299-001

(3) Top cover (includes TouchPad):

Equipped with pointing stick buttons and a fingerprint reader for use only on HP

EliteBook 8470w Mobile Workstation computer models

Equipped with pointing stick buttons and a fingerprint reader for use only on HP

EliteBook 8470p Notebook PC computer models

Equipped with pointing stick buttons but not a fingerprint reader for use only on HP

EliteBook 8470p Notebook PC computer models

(4) Smart Card reader 686025-001

(5) Display lid switch board (includes cable) 684340-001

(6) Fingerprint reader board (includes cable) 684343-001

(7) RTC battery 651948-001

(8) ExpressCard assembly 684345-001

(9) System board (includes replacement thermal material):

For use only on HP EliteBook 8470w Mobile Workstation computer models:

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 8 Professional operating system in all countries and
regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 8 Standard operating system in all countries and regions
except the People's Republic of China and the Ukraine

686043-001

686964-001

686965-001

686042-601

686042-501

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 7 operating system in all countries and regions except the
People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 7 operating system in the People's Republic of China and
the Ukraine

For use only on HP EliteBook 8470p Notebook PC computer models:

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 8 Professional operating system in all countries and
regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 8 Standard operating system in all countries and regions
except the People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 7 operating system in all countries and regions except the
People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with discrete

memory and the Windows 7 operating system in the People's Republic of China and
the Ukraine

34 Chapter 3 Illustrated parts catalog

686042-001

691718-001

686041-601

686041-501

686041-001

691717-001

Item Component Spare part number

For use only on computer models equipped with a graphics subsystem with UMA

memory and the Windows 8 Professional operating system in all countries and
regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with UMA

memory and the Windows 8 Standard operating system in all countries and regions
except the People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with UMA

memory and the Windows 7 operating system in all countries and regions except the
People's Republic of China and the Ukraine

For use only on computer models equipped with a graphics subsystem with UMA

memory and the Windows 7 operating system in the People's Republic of China and
the Ukraine

(10) Modem module

NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number

641830-001.

(11) WLAN module:

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001

Intel Centrino Advanced-N 6205 Combo Adapter 695915-001

Intel Centrino Ultimate-N 6300 WLAN module 572511-001

686040-601

686040-501

686040-001

691716-001

628824-001

Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adapter 670288-001

(12) Processor (includes replacement thermal material):

For use only on HP EliteBook 8470w Mobile Workstation computer models:

Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-

MHz FSB, 8.0-MB L3 cache, 45 W)

Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-

MHz FSB, 8.0-MB L3 cache, 45 W)

Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-

MHz FSB, 6.0-MB L3 cache, 45 W)

Intel Quad Core i7-3720QM 2.60-GHz processor (SC turbo up to 3.60-GHz; 1600-

MHz FSB, 6.0-MB L3 cache, 45 W)

Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-

MHz FSB, 6.0-MB L3 cache, 45 W)

Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.30-GHz; 1600-

MHz FSB, 6.0-MB L3 cache, 45 W)

For use on all computer models:

Intel Quad Core i7-3540M 3.00-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz

FSB, 4.0-MB L3 cache, 35 W)

Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz

FSB, 4.0-MB L3 cache, 35 W)

703266-001

681284-001

702840-001

681283-001

702081-001

680646-001

710787-001

681954-001

Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Computer major components 35

708762-001

Item Component Spare part number

Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Dual Core i5-3340M 2.70-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 713163-001

Intel Core i3-3120M 2.50-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 700627-001

Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 682417-001

For use only on HP EliteBook 8470p Notebook PC computer models:

Intel Core i3-2370M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W) 677152-001

Intel Celeron B840 1.90-GHz processor (1333-MHz FSB, 2.0-MB L3 cache, 35 W) 664663-001

(13) Fan (includes cable) 641839-001

(14) Memory modules (PC3-12800, 1666-MHz, DDR3):

681953-001

708761-001

681952-001

711903-001

680645-001

8-GB 670034-001

4-GB locked 707248-001

4-GB 641369-001

2-GB 652972-001

(15) WWAN module:

HP hs2350 HSPA+ Mobile Broadband Module 710788-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

(16) Heat sink (includes replacement thermal material):

For use only on computer models equipped with a graphics subsystem with

discrete memory

For use only on computer models equipped with a graphics subsystem with

UMA memory

(17) Optical drive (includes optical drive bezel and optical drive bracket):

For use only on HP EliteBook 8470w Mobile Workstation computer models:

Blu-ray R/RE DVD±RW SuperMulti DL Drive 686048-001

686021-001

693371-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 689090-001

DVD±RW Double-Layer with SuperMulti Drive 689078-001

36 Chapter 3 Illustrated parts catalog

Item Component Spare part number

DVD-ROM Drive 689076-001

For use only on HP EliteBook 8470p Notebook PC computer models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 689079-001

DVD±RW Double-Layer with SuperMulti Drive 689077-001

DVD-ROM Drive 689075-001

(18) Hard drive (does not include hard drive bracket or screws):

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm self-encrypting drive 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 642774-001

(19) Speaker assembly (includes cable) 641840-001

(20) Bluetooth module 4.0 EDR

NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number

641830-001.

(21) Battery (Li ion):

9-cell, 100-Wh, 3.00-Ah 631243-001

9-cell, 100-Wh, 3.00-Ah 634087-001

9-cell, 73-Wh, 2.20-Ah 634089-001

6-cell, 62-Wh, 2.80-Ah 628670-001

6-cell, 62-Wh, 2.80-Ah 628668-001

6-cell, 51-Wh, 2.55-Ah 659083-001

3-cell, 31-Wh, 2.80-Ah 628664-001

(22) Base enclosure (includes rubber feet, service cover release latch assembly, and

battery release latch assembly)

Rubber Kit (not illustrated, includes display bezel left and right rubber screw covers,

base enclosure front and rear rubber screw covers, top cover rubber bumper)

Latch Kit (not illustrated, includes service cover release latch assembly components

and battery release latch assembly components)

(23) Service cover:

655792-001

685997-001

642768-001

684339-001

Includes label indicating “Made in China” 686031-001

Includes label indicating country of origin 699325-001

Computer major components 37

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel:

For use only on HP EliteBook 8470w Mobile Workstation computer models 686014-001

For use only on HP EliteBook 8470p Notebook PC computer models 686012-001

(2) Webcam/microphone module 686045-001

38 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Microphone module 642798-001

(3) Display Hinge Kit (includes left and right display hinges and left and right hinge

brackets)

Display Hinge Cover Kit, includes: 686024-001

(4a) Display hinge outer covers (2)

(4b) Display hinge inner covers (2)

(4c) Display hinge tube

(5) 15.6-in, LED, AntiGlare display panel:

14.0-in, LED, FLT, HD+, AntiGlare display panel 686047-001

14.0-in, LED, FLT, HD, AntiGlare display panel 686046-001

14.0-in, LED, SVA, HD+, AntiGlare display panel 684348-001

14.0-in, LED, SVA, HD, AntiGlare display panel 684347-001

Display Cable Kit, includes:

(6a) Display panel cable:

(6b) Webcam/microphone module cable:

For use only on HP EliteBook 8470w Mobile Workstation computer models equipped

with an HD+ display assembly

For use only on HP EliteBook 8470w Mobile Workstation computer models equipped

with an HD display assembly

642782-001

686019-001

686017-001

For use only on HP EliteBook 8470p Notebook PC computer models equipped with

an HD+ display assembly

For use only on HP EliteBook 8470p Notebook PC computer models equipped with

an HD display assembly

Antenna Kit, includes: 685993-001

(7) WWAN antenna cables and transceivers

(8) WLAN antenna cables and transceivers

(9) Display enclosure:

For use only on HP EliteBook 8470w Mobile Workstation computer models 685996-001

For use only on HP EliteBook 8470p Notebook PC computer models 685995-001

Display Panel Support Kit (includes WLAN antenna cables and transceivers, WWAN antenna cables and

transceivers, and display enclosure)

For use in HP EliteBook 8470w Mobile Workstation computer models 686023-001

For use in HP EliteBook 8470p Notebook PC computer models 686022-001

Display Rubber Kit (includes display bezel rubber screw covers and display bezel

rubber bumpers)

686018-001

686016-001

642785-001

Display assembly subcomponents 39

Cable Kit

Item Component Spare part number

Cable Kit, includes: 641830-001

(1) Bluetooth module cable

(2) TouchPad board cable

(3) RJ-11 jack cable

40 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Hard drive (does not include hard drive bracket or screws):

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm SED 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit, includes: 642774-001

(2) Hard drive bracket

Mass storage devices 41

Item Description Spare part number

Hard drive bracket screws (not illustrated)

(3) Optical drive (includes optical drive bezel and optical drive bracket):

For use only on HP EliteBook 8470w Mobile Workstation computer models:

Blu-ray R/RE DVD±RW SuperMulti DL Drive 686048-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 689090-001

DVD±RW Double-Layer with SuperMulti Drive 689078-001

DVD-ROM Drive 689076-001

For use only on HP EliteBook 8470p Notebook PC computer models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 689079-001

DVD±RW Double-Layer with SuperMulti Drive 689077-001

DVD-ROM Drive 689075-001

(4) Upgrade bay cradle 643921-001

(5) Solid-state drive (does not include solid-state drive bracket or screws):

256-GB SATA III self-encrypting solid-state drive 691466-001

256-GB SATA III Samsung solid-state drive 709167-001

240-GB SATA III solid-state drive 702242-001

180-GB SATA III solid-state drive 692097-001

160-GB SATA II solid-state drive 693863-001

128-GB SATA III solid-state drive 700626-001

128-GB SATA III solid-state drive 690229-001

42 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit:

For use only on HP EliteBook 8470w Mobile Workstation computer models: 686963-001

For use only on HP EliteBook 8470p Notebook PC computer models: 686027-001

Includes:

(1) RJ-11 jack plug

(2) ExpressCard slot space saver

(3) Optical drive bay space saver

Plastics Kit 43

Miscellaneous parts

Component Spare part number

AC adapter:

90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-001

90-W HP Smart AC adapter (PFC, 3-wire) 693712-001

65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001

65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001

Carrying case:

HP basic carrying case 455084-001

HP essential nylon case 612757-001

HP professional top-load slim case 592923-001

Lock:

HP notebook computer combination lock 591699-001

HP notebook computer keyed cable lock 626729-001

Optical mouse:

HP USB optical travel mouse 434594-001

HP USB/PS2 2-button optical mouse 390632-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Japan 490371-291

For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

44 Chapter 3 Illustrated parts catalog

Component Spare part number

For use in the United Kingdom and Singapore 490371-031

Screw Kit 686032-001

Sequential part number listing

Spare part number Description

390632-001 HP USB/PS2 2-button optical mouse

434594-001 HP USB optical travel mouse

455084-001 HP basic carrying case

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

572511-001 Intel Centrino Ultimate-N 6300 WLAN module

591699-001 HP notebook computer combination lock

592923-001 HP professional top load slim case

612757-001 HP essential nylon case

626729-001 HP notebook computer keyed cable lock

628664-001 3-cell, 31-Wh, 2.80-Ah, Li-ion battery

628668-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery

628670-001 [a] 6-cell, 55h, 2.80-Ah, Li-ion battery

Sequential part number listing 45

Spare part number Description

628824-001 Modem module (does not include the RJ-11 jack cable)

NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 641830-001.

631243-001 9-cell, 100-Wh, 3.0-Ah, Li-ion battery

633252-001 750-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)

NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare

part number 642774-001.

634087-001 9-cell, 100-Wh, 3.00-Ah, Li-ion battery

634089-001 6-cell, 73-Wh, 2.20-Ah, Li-ion battery

634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module

634862-001 320-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)

NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare

part number 642774-001.

634925-001 500-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket or screws)

NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare

part number 642774-001.

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

641830-001 Cable Kit (includes Bluetooth module cable, RJ-11 jack cable, and TouchPad cable)

641839-001 Fan (includes cable)

641840-001 Speaker assembly (includes cable)

642768-001 Rubber Kit (includes rubber bumpers)

642774-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

642782-001 Display Hinge Kit (includes left and right hinges and left and right hinge brackets)

642785-001 Display Rubber Kit (includes display bezel rubber screw covers and display bezel rubber

642798-001 Microphone module

643921-001 Upgrade bay cradle

651948-001 RTC battery (includes cable and double-sided tape)

652972-001 2-GB memory module (PC3, 12800, 1600-MHz)

655792-001 Bluetooth module 4.0 EDR (does not include the Bluetooth module cable)

659083-001 6-cell, 51-Wh, 2.55-Ah, Li-ion battery

664663-001 Intel Celeron B840 1.90-GHz processor (1333-MHz FSB, 2.0-MB L3 cache, 35 W; includes

bumpers)

NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001.

replacement thermal material)

669832-001 Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

670034-001 8-GB memory module (PC3, 12800, 1600-MHz)

670288-001 Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adapter

46 Chapter 3 Illustrated parts catalog

Spare part number Description

675793-001 HP lt2523 LTE/HSPA+ Mobile Broadband Module

675794-001 Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter

680645-001 Intel Dual Core i5-3210M 2.50-GHz processor for use only on HP EliteBook 8470p Notebook PC

680646-001 Intel Quad Core i7-3610QM 2.30-GHz processor for use on all computer models (SC turbo up to

681283-001 Intel Quad Core i7-3720QM 2.60-GHz processor for use on all computer models (SC turbo up to

681284-001 Intel Quad Core i7-3820QM 2.70-GHz processor for use only on HP EliteBook 8470w Mobile

681952-001 Intel Dual Core i5-3320M 2.60-GHz processor for use on all computer models (SC turbo up to

681953-001 Intel Dual Core i5-3360M 2.80-GHz processor for use on all computer models (SC turbo up to

681954-001 Intel Dual Core i7-3520M 2.90-GHz processor for use on all computer models (SC turbo up to

682417-001 Intel Core i3-3110M 2.40-GHz processor for use only on HP EliteBook 8470p Notebook PC

683801-001 500-GB, 7200-rpm, 9.5-mm SED hard drive (does not include hard drive bracket or screws)

computer models (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes
replacement thermal material)

3.30-GHz; 1600-MHz FSB, 6.0-MB L3 cache, 45 W; includes replacement thermal material)

3.60-GHz; 1600-MHz FSB, 6.0-MB L3 cache, 45 W; includes replacement thermal material)

Workstation computer models (SC turbo up to 3.70-GHz; 1600-MHz FSB, 8.0-MB L3 cache,
45 W; includes replacement thermal material)

3.30-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material)

3.50-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material)

3.60-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W; includes replacement thermal material)

computer models (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement
thermal material)

NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare

part number 642774-001.

684339-001 Latch Kit (includes service cover release latch assembly components and battery release latch

assembly components)

684340-001 Display lid switch board

684343-001 Fingerprint reader board (includes cable)

684345-001 ExpressCard assembly

684347-001 14.0-in, LED, SVA, HD, AntiGlare display panel

684348-001 14.0-in, LED, SVA, HD+, AntiGlare display panel

685993-001 Antenna Kit (includes left and right WLAN antenna cables and transceivers and left and right

685995-001 Display enclosure for use only on HP EliteBook 8470p Notebook PC computer models

685996-001 Display enclosure for use only on HP EliteBook 8470w Mobile Workstation computer models

685997-001 Base enclosure (includes four rubber feet, service cover release latch assembly, and battery

686012-001 Display bezel for use only on HP EliteBook 8470p Notebook PC computer models

686014-001 Display bezel for use only on HP EliteBook 8470w Mobile Workstation computer models

686016-001 Display panel cable for use only on HP EliteBook 8470p Notebook PC computer models equipped

WWAN antenna cables and transceivers)

release latch assembly)

with an HD display assembly

Sequential part number listing 47

Spare part number Description

686017-001 Display panel cable for use only on HP EliteBook 8470w Mobile Workstation computer models

686018-001 Display panel cable for use only on HP EliteBook 8470p Notebook PC computer models equipped

686019-001 Display panel cable for use only on HP EliteBook 8470w Mobile Workstation computer models

686021-001 Heat sink for use on computer models equipped with a graphics subsystem with discrete memory

686022-001 Display Panel Support Kit for use only on HP EliteBook 8470p Notebook PC computer models

686023-001 Display Panel Support Kit for use only on HP EliteBook 8470w Mobile Workstation computer

686024-001 Display Hinge Cover Kit (includes hinge tube, left and right hinge covers, cable guides, left and

686025-001 Smart Card reader

686027-001 Plastics Kit for use only on HP EliteBook 8470p Notebook PC computer models (includes

686031-001 Service cover (includes label indicating “Made in China”)

686032-001 Screw Kit

equipped with an HD display assembly

with an HD+ display assembly

equipped with an HD+ display assembly

(includes display enclosure, WLAN antenna cables and transceivers, and WWAN antenna cables
and transceivers)

models (includes display enclosure, WLAN antenna cables and transceivers, and WWAN antenna
cables and transceivers)

right inner covers, and left and right outer covers)

ExpressCard slot space saver, optical drive bay space saver, RJ-11 jack cover, and wireless
antenna clips)

686040-001 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

a graphics subsystem with UMA memory and the Windows 7 operating system in all countries and
regions except the People's Republic of China and the Ukraine (includes replacement
thermal material)

686040-501 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

686040-601 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

686041-001 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

686041-501 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

686041-601 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

a graphics subsystem with UMA memory and the Windows 8 Standard operating system in all
countries and regions except the People's Republic of China and the Ukraine (includes
replacement thermal material)

a graphics subsystem with UMA memory and the Windows 8 Professional operating system in all
countries and regions except the People's Republic of China and the Ukraine (includes
replacement thermal material)

a graphics subsystem with discrete memory and the Windows 7 operating system in all countries
and regions except the People's Republic of China and the Ukraine (includes replacement
thermal material)

a graphics subsystem with discrete memory and the Windows 8 Standard operating system in all
countries and regions except the People's Republic of China and the Ukraine (includes
replacement thermal material)

a graphics subsystem with discrete memory and the Windows 8 Professional operating system in
all countries and regions except the People's Republic of China and the Ukraine (includes
replacement thermal material)

48 Chapter 3 Illustrated parts catalog

Spare part number Description

686042-001 System board for use only on HP EliteBook 8470w Mobile Workstation computer models

686042-501 System board for use only on HP EliteBook 8470w Mobile Workstation computer models

686042-601 System board for use only on HP EliteBook 8470w Mobile Workstation computer models

686043-001 Top cover with pointing stick buttons and a fingerprint reader for use only on HP EliteBook 8470w

686045-001 Webcam/microphone module (includes double-sided tape)

686046-001 14.0-in, LED, FLT, HD, AntiGlare display panel

686047-001 14.0-in, LED, FLT, HD+, AntiGlare display panel

686048-001 Blu-ray R/RE DVD±RW SuperMulti DL Drive (for use only on HP EliteBook 8470w Mobile

686299-001 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with a graphics subsystem with discrete memory and the Windows 7 operating system
in all countries and regions except the People's Republic of China and the Ukraine (includes
replacement thermal material)

equipped with a graphics subsystem with discrete memory and the Windows 8 Standard
operating system in all countries and regions except the People's Republic of China and
the Ukraine (includes replacement thermal material)

equipped with a graphics subsystem with discrete memory and the Windows 8 Professional
operating system in all countries and regions except the People's Republic of China and
the Ukraine (includes replacement thermal material)

Mobile Workstation computer models (includes TouchPad)

Workstation computer models; includes bezel and bracket)

equipped with the Windows 7 operating system in the United States (includes keyboard cable and
pointing stick cable)

686299-031 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-041 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-051 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-061 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-071 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-081 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-091 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-131 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 7 operating system in the United Kingdom and Singapore (includes
keyboard cable and pointing stick cable)

equipped with the Windows 7 operating system in Germany (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in France (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Italy (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Spain (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Denmark (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Norway (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Portugal (includes keyboard cable and pointing
stick cable)

Sequential part number listing 49

Spare part number Description

686299-141 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-161 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-171 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-201 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-211 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-251 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-261 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-271 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 7 operating system in Turkey (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Latin America (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in Saudi Arabia (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in Brazil (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Hungary (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Russia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Bulgaria (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Romania (includes keyboard cable and pointing
stick cable)

686299-281 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 7 operating system in Thailand (includes keyboard cable and pointing
stick cable)

686299-291 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-A41 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-AB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-AD1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-B31 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-B71 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-BA1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 7 operating system in Japan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Belgium (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Taiwan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in South Korea (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in the Netherlands (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in Sweden and Finland (includes keyboard cable
and pointing stick cable)

equipped with the Windows 7 operating system in Slovenia (includes keyboard cable and pointing
stick cable)

50 Chapter 3 Illustrated parts catalog

Spare part number Description

686299-BB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-BG1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-D61 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-DB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-DD1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-DJ1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-FB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

686299-FL1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 7 operating system in Israel (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Switzerland (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in India (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Canada (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Iceland (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Greece (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Northwest Africa (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in the Czech Republic and Slovakia (includes
keyboard cable and pointing stick cable)

686300-001 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in the United States (includes keyboard cable and
pointing stick cable)

686300-031 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-041 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-051 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-061 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-071 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-081 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-091 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in the United Kingdom and Singapore (includes
keyboard cable and pointing stick cable)

equipped with the Windows 7 operating system in Germany (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in France (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Italy (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Spain (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Denmark (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Norway (includes keyboard cable and pointing
stick cable)

Sequential part number listing 51

Spare part number Description

686300-131 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-141 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-161 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-171 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-201 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-211 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-251 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-261 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in Portugal (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Turkey (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Latin America (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in Saudi Arabia (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in Brazil (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Hungary (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Russia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Bulgaria (includes keyboard cable and pointing
stick cable)

686300-271 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in Romania (includes keyboard cable and pointing
stick cable)

686300-281 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-291 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-A41 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-A81 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-AB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-AD1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-B31 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in Thailand (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Japan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Belgium (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in the Czech Republic and Slovakia (includes
keyboard cable and pointing stick cable)

equipped with the Windows 7 operating system in Taiwan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in South Korea (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in the Netherlands (includes keyboard cable and
pointing stick cable)

52 Chapter 3 Illustrated parts catalog

Spare part number Description

686300-B71 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-BA1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-BB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-BG1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-D61 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-DB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-DD1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

686300-DJ1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in Sweden and Finland (includes keyboard cable
and pointing stick cable)

equipped with the Windows 7 operating system in Slovenia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Israel (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Switzerland (includes keyboard cable and
pointing stick cable)

equipped with the Windows 7 operating system in India (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Canada (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Iceland (includes keyboard cable and pointing
stick cable)

equipped with the Windows 7 operating system in Greece (includes keyboard cable and pointing
stick cable)

686300-FP1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 7 operating system in Northwest Africa (includes keyboard cable and
pointing stick cable)

686963-001 Plastics Kit for use on HP EliteBook 8470w Mobile Workstation computer models (includes

686964-001 Top cover with pointing stick buttons for use only on HP EliteBook 8470p Notebook PC computer

686965-001 Top cover with pointing stick buttons for use only on HP EliteBook 8470p Notebook PC computer

689075-001 DVD-ROM Drive for use only on HP EliteBook 8470p Notebook PC computer models (includes

689076-001 DVD-ROM Drive for use only on HP EliteBook 8470w Mobile Workstation computer models

689077-001 DVD±RW Double-Layer with SuperMulti Drive for use only on HP EliteBook 8470p Notebook PC

689078-001 DVD±RW Double-Layer with SuperMulti Drive for use only on HP EliteBook 8470w Mobile

689079-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP EliteBook 8470p Notebook PC

689080-001 Blu-ray ROM DVD±RW SuperMulti DL Drive for use only on HP EliteBook 8470w Mobile

ExpressCard slot space saver, optical drive bay space saver, RJ-11 jack plug, and wireless
antenna clips)

models equipped with a fingerprint reader (includes TouchPad)

models not equipped with a fingerprint reader (includes TouchPad)

bezel and bracket)

(includes bezel and bracket)

computer models (includes bezel and bracket)

Workstation computer models (includes bezel and bracket)

computer models (includes bezel and bracket)

Workstation computer models (includes bezel and bracket)

689954-001 24-GB flash cache module

Sequential part number listing 53

Spare part number Description

690229-001 128-GB SATA III solid-state drive

691466-001 256-GB SATA III self-encrypting solid-state drive

691716-001 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

691717-001 System board for use only on HP EliteBook 8470p Notebook PC computer models equipped with

691718-001 System board for use only on HP EliteBook 8470w Mobile Workstation computer models

692097-001 180-GB SATA III solid-state drive

693371-001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA

693710-001 65-W HP Smart AC adapter (RC/V, EM, 3-wire)

693711-001 65-W HP Smart AC adapter (non-PFC, 3-wire)

693712-001 90-W HP Smart AC adapter (PFC, 3-wire)

693713-001 90-W HP Smart AC adapter (PFC, EM, 3-wire)

693863-001 160-GB SATA II solid-state drive

695915-001 Intel Centrino Advanced-N 6205 Combo Adapter

699325-001 Service cover (includes label indicating country of origin)

a graphics subsystem with UMA memory in the People's Republic of China and the Ukraine
(includes replacement thermal material)

a graphics subsystem with discrete memory in the People's Republic of China and the Ukraine
(includes replacement thermal material)

equipped with a graphics subsystem with discrete memory in the People's Republic of China and
the Ukraine (includes replacement thermal material)

memory (includes replacement thermal material)

700626-001 128-GB SATA III solid-state drive

700627-001 Intel Core i3-3120M 2.50-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes

702080-001 HP un2430 EV-DO/HSPA Mini Card

702081-001 Intel Quad Core i7-3630QM 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 6.0-

702242-001 240-GB SATA III solid-state drive

702649-001 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-031 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-041 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-051 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-061 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

replacement thermal material)

MB L3 cache, 45 W; includes replacement thermal material)

equipped with the Windows 8 operating system in the United States (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in the United Kingdom and Singapore (includes
keyboard cable and pointing stick cable)

equipped with the Windows 8 operating system in Germany (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in France (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Italy (includes keyboard cable and pointing
stick cable)

54 Chapter 3 Illustrated parts catalog

Spare part number Description

702649-071 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-081 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-091 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-131 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-141 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-151 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-161 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-171 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 8 operating system in Spain (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Denmark (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Norway (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Portugal (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Turkey (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Greece (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Latin America (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in Saudi Arabia (includes keyboard cable and
pointing stick cable)

702649-201 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 8 operating system in Brazil (includes keyboard cable and pointing
stick cable)

702649-211 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-251 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-261 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-271 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-281 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-291 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-A41 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 8 operating system in Hungary (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Russia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Bulgaria (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Romania (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Thailand (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Japan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system Belgium (includes keyboard cable and pointing
stick cable)

Sequential part number listing 55

Spare part number Description

702649-AB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-AD1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-B31 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-B71 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-BA1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-BB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-BG1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-D61 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 8 operating system in Taiwan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system South Korea (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in the Netherlands (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in Sweden and Finland (includes keyboard cable
and pointing stick cable)

equipped with the Windows 8 operating system in Slovenia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Israel (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Switzerland (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in India (includes keyboard cable and pointing
stick cable)

702649-DB1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

equipped with the Windows 8 operating system in Canada (includes keyboard cable and pointing
stick cable)

702649-DD1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-FL1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702649-FP1 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models

702651-001 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-031 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-041 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-051 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system in Iceland (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in the Czech Republic and Slovakia (includes
keyboard cable and pointing stick cable)

equipped with the Windows 8 operating system in Northwest Africa (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in the United States (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in the United Kingdom and Singapore (includes
keyboard cable and pointing stick cable)

equipped with the Windows 8 operating system in Germany (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in France (includes keyboard cable and pointing
stick cable)

56 Chapter 3 Illustrated parts catalog

Spare part number Description

702651-061 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-071 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-081 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-091 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-131 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-141 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-151 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-161 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system in Italy (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Spain (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Denmark (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Norway (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Portugal (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Turkey (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Greece (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Latin America (includes keyboard cable and
pointing stick cable)

702651-171 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system in Saudi Arabia (includes keyboard cable and
pointing stick cable)

702651-201 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-211 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-251 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-261 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-271 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-281 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-291 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system in Brazil (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Hungary (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Russia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Bulgaria (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Romania (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Thailand (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Japan (includes keyboard cable and pointing
stick cable)

Sequential part number listing 57

Spare part number Description

702651-A41 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-AB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-AD1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-B31 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-B71 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-BA1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-BB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-BG1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system Belgium (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Taiwan (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system South Korea (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in the Netherlands (includes keyboard cable and
pointing stick cable)

equipped with the Windows 8 operating system in Sweden and Finland (includes keyboard cable
and pointing stick cable)

equipped with the Windows 8 operating system in Slovenia (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Israel (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Switzerland (includes keyboard cable and
pointing stick cable)

702651-D61 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

equipped with the Windows 8 operating system in India (includes keyboard cable and pointing
stick cable)

702651-DB1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-DD1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-FL1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702651-FP1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models

702840-001 Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 6.0-

703266-001 Intel Quad Core i7-3840QM 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0-

707248-001 4-GB locked memory module (PC3, 12800, 1600-MHz)

708761-001 Intel Dual Core i5-3340M 2.70-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 3.0-MB

equipped with the Windows 8 operating system in Canada (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in Iceland (includes keyboard cable and pointing
stick cable)

equipped with the Windows 8 operating system in the Czech Republic and Slovakia (includes
keyboard cable and pointing stick cable)

equipped with the Windows 8 operating system in Northwest Africa (includes keyboard cable and
pointing stick cable)

MB L3 cache, 45 W; includes replacement thermal material)

MB L3 cache, 45 W; includes replacement thermal material)

L3 cache, 35 W; includes replacement thermal material)

708762-001 Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 3.0-MB

L3 cache, 35 W; includes replacement thermal material)

58 Chapter 3 Illustrated parts catalog

Spare part number Description

709167-001 256-GB SATA III Samsung solid-state drive

710787-001 Intel Quad Core i7-3540M 3.00-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 4.0-

MB L3 cache, 35 W; includes replacement thermal material)

710788-001 HP hs2350 HSPA+ Mobile Broadband Module

711903-001 Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-MB

713163-001 Intel Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes

L3 cache, 35 W; includes replacement thermal material)

replacement thermal material)

Sequential part number listing 59

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screw driver

● Magnetic screw driver

Phillips P0 and P1 screw drivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

60 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

Preliminary replacement requirements 61

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

62 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screw drivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

and Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 63

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

64 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 73 screws that must be removed, replaced, and/or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag. It is necessary to remove the battery to obtain these numbers.

Battery on page 67 for battery removal instructions.

See

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

the computer.

each product.

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

Component replacement procedures 65

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 642768-001. There are 4 rectangular rubber feet (1) and two square rubber feet (2) that
attach to the base enclosure and service cover in the locations illustrated below.

period for the computer.

documents, drivers, and support for the computer.

66 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

9-cell, 100-Wh, 3.00-Ah, Li ion 631243-001

9-cell, 100-Wh, 3.00-Ah, Li ion 634087-001

9-cell, 73-Wh, 2.20-Ah, Li ion 634089-001

6-cell, 62-Wh, 2.80-Ah, Li ion 628670-001

6-cell, 62-Wh, 2.80-Ah, Li ion 628668-001

6-cell, 51-Wh, 2.55-Ah, Li ion 659083-001

3-cell, 31-Wh, 2.80-Ah, Li ion 628664-001

Before disassembling the computer, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery (2) from the computer.

Component replacement procedures 67

SIM

Install the battery by inserting it into the battery bay until you hear a click.

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Battery on page 67).

Reverse this procedure to install the SIM.

68 Chapter 4 Removal and replacement procedures

Service cover

Description Spare part number

Includes label indicating “Made in China” 686031-001

Includes label indicating country of origin 699325-001

Before removing the service cover, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Battery on page 67).

Remove the service cover:

1. Slide the release latch (1) and remove the locking screw (if installed) (2).

2. Slide the release latch (3) to disengage the door from the computer.

3. Slide the door toward the front of the computer (4), and then lift the door off the computer (5).

Reverse the removal procedures to install the service cover.

Component replacement procedures 69

Smart Card reader

Description Spare part number

Smart Card reader 686025-001

Before removing the Smart Card reader, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the Smart Card reader:

1. Disconnect the Smart Card reader cable (1) from the low insertion force (LIF) connector on the

system board.

2. Use the Smart Card reader tab (2) to lift the left side of the Smart Card reader (3) and swing it up

and to the right.

3. Detach the clips (4) on the right side of the Smart Card reader from the base enclosure.

4. Remove the Smart Card reader by sliding it up and the left at an angle (5).

Reverse the removal procedures to install the Smart Card reader.

70 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description Spare part number

For use only on HP EliteBook 8470w Mobile Workstation computer models:

Blu-ray R/RE DVD±RW SuperMulti DL Drive 686048-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 689090-001

DVD±RW Double-Layer with SuperMulti Drive 689078-001

DVD-ROM Drive 689076-001

For use only on HP EliteBook 8470p Notebook PC computer models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 689079-001

DVD±RW Double-Layer with SuperMulti Drive 689077-001

DVD-ROM Drive 689075-001

Before removing the optical drive, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the optical drive:

1. Position the computer upside-down with the right side toward you.

2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

3. Use a flat-blade screw driver or similar tool to press on the optical drive bracket tab (2) to

release the optical drive.

Component replacement procedures 71

4. Remove the optical drive (3) from the computer.

5. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to

release the optical drive tray.

6. Use a flat-blade screw driver or similar tool to press on the optical drive bezel tab (2), and then

release the left side of the optical drive bezel (3).

7. Remove the optical drive bezel (4).

8. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

9. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the

optical drive.

72 Chapter 4 Removal and replacement procedures

10. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Upgrade bay cradle

Description Spare part number

Upgrade bay cradle 643921-001

Before removing the upgrade bay cradle, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the upgrade bay cradle:

1. Position the computer upside-down with the right side toward you.

Component replacement procedures 73

2. Remove the four Phillips PM2.0×4.0 screws that secure the upgrade bay cradle to the computer.

3. Loosen the captive Phillips screw that secures the upgrade bay cradle in the upgrade bay (1).

4. Use a flat-blade screw driver or similar tool to press on the upgrade bay bracket tab (2) to

release the upgrade bay.

5. Remove the upgrade bay (3) from the computer.

Reverse this procedure to install the upgrade bay.

74 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket or screws.

Description Spare part number

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm SED 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 642774-001

Before removing the hard drive, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

computer on, and then shut it down through the operating system.

4. Remove the battery (see

5. Remove the service cover (see

6. Remove the Smart Card reader (see

Battery on page 67).

Service cover on page 69).

Smart Card reader on page 70).

Remove the hard drive:

1. Loosen the three Phillips screws (1) that secure the hard drive to the computer.

2. Use the hard drive tab (2) to slide the hard drive to the right to disconnect it from the

system board.

Component replacement procedures 75

3. Remove the hard drive (3) from the hard drive bay.

4. If it is necessary to disassemble the hard drive, perform the following steps:

a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the

hard drive.

b. Remove the hard drive bracket (2) from the hard drive. The hard drive bracket and screws

are available in the Hard Drive Hardware Kit, spare part number 642774-001.

Reverse this procedure to reassemble and install the hard drive.

76 Chapter 4 Removal and replacement procedures

Memory module

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of

the computer.

Description Spare part number

8-GB memory module (PC3, 12800, 1600-MHz) 670034-001

4-GB locked memory module (PC3, 12800, 1600-MHz) 707248-001

4-GB memory module (PC3, 12800, 1600-MHz) 641369-001

2-GB memory module (PC3, 12800, 1600-MHz) 652972-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may

result in various system problems.

To update BIOS:

1. Navigate to

www.hp.com.

2. Click Support & Drivers > click Drivers & Software.

3. In the Enter a product name/number box, type the computer model information, and then click

Search.

4. Click the link for the computer model.

5. Select the operating system, and then click Next.

6. Under Step 2: Select a Download, click the BIOS link.

7. Click the link for the most recent BIOS.

8. Click the Download button, and then follow the on-screen instructions.

Before removing a memory module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Battery on page 67).

5. Remove the service cover (see

Service cover on page 69).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 77

2. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

NOTE: The computer uses two memory slots. The top slot houses the expansion memory

module and is shown in the first image below. The bottom slot houses the primary memory
module and is shown in the second image below.

Reverse this procedure to install a memory module.

78 Chapter 4 Removal and replacement procedures

WWAN module

NOTE: The WWAN module and the WLAN module are not interchangeable.

Description Spare part number

HP hs2350 HSPA+ Mobile Broadband Module 710788-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

Before removing the WWAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the WWAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The

blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the

system board. (The WLAN module tilts up.)

Component replacement procedures 79

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

80 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001

Intel Centrino Advanced-N 6205 Combo Adapter 695915-001

Intel Centrino Ultimate-N 6300 WLAN module 572511-001

Intel Centrino Wireless-N 2200 802.11b/g/n 2×2 WiFi Adapter 670288-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN
antenna cable connects to the middle terminal on the WLAN module.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the

system board. (The WLAN module tilts up.)

Component replacement procedures 81

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

82 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 641830-001.

Description Spare part number

Bluetooth module 4.0 EDR 655792-001

Before removing the Bluetooth module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the Bluetooth module:

1. Disconnect the Bluetooth module cable (1) from the system board.

2. Release the Bluetooth module (2) from the clip built into the base enclosure.

3. Remove the Bluetooth module.

Reverse this procedure to install the Bluetooth module.

Component replacement procedures 83

Modem module

NOTE: The modem module spare part kit does not include an RJ-11 jack cable. The RJ-11 jack

cable is included in the Cable Kit, spare part number 641830-001.

Description Spare part number

Modem module 628824-001

Before removing the modem module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the modem module:

1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the

system board.

2. Disconnect the modem module (2) from the system board by lifting it straight up.

3. Disconnect the RJ-11 jack cable (3) from the modem module.

4. Remove the modem module.

Reverse this procedure to install the modem module.

84 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan (includes cable) 641839-001

Before removing the fan, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

Remove the fan:

1. Disconnect the fan cable (1) from the system board.

2. Loosen the captive Phillips screw (2) that secures the fan to the top cover.

3. Remove the Phillips PM2.5×5.0 screw (3) that secures the fan to the top cover.

4. Remove the fan (4).

Reverse this procedure to install the fan.

Component replacement procedures 85

Keyboard

For use in country/region Spare part

Keyboard with pointing stick for use only on HP EliteBook 8470w Mobile Workstation computer models

For use only on computer models equipped with the
Windows 8 operating system:

For use in Belgium 702649-A41 For use in Norway 702649-091

For use in Brazil 702649-201 For use in Northwest Africa 702649-FP1

For use in Bulgaria 702649-261 For use in Portugal 702649-131

For use in Canada 702649-DB1 For use in Romania 702649-271

For use in the Czech Republic
and Slovakia

For use in Denmark 702649-081 For use in Saudi Arabia 702649-171

For use in France 702649-051 For use in Slovenia 702649-BA1

For use in Germany 702649-041 For use in South Korea 702649-AD1

For use in Greece 702649-151 For use in Spain 702649-071

For use in Hungary 702649-211 For use in Sweden and Finland 702649-B71

For use in Iceland 702649-DD1 For use in Switzerland 702649-BG1

number

(includes keyboard cable and pointing stick cable):

702649-FL1 For use in Russia 702649-251

For use in country/region Spare part

number

For use in the Netherlands 702649-B31

For use in India 702649-D61 For use in Taiwan 702649-AB1

For use in Israel 702649-BB1 For use in Thailand 702649-281

For use in Italy 702649-061 For use in Turkey 702649-141

For use in Japan 702649-291 For use in the United Kingdom

For use in Latin America 702649-161 For use in the United States 702649-001

For use only on computer models equipped with the
Windows 7 operating system:

For use in Belgium 686300-A41 For use in Norway 686300-091

For use in Brazil 686300-201 For use in Northwest Africa 686300-FP1

For use in Bulgaria 686300-261 For use in Portugal 686300-131

For use in Canada 686300-DB1 For use in Romania 686300-271

For use in the Czech Republic
and Slovakia

For use in Denmark 686300-081 For use in Saudi Arabia 686300-171

For use in France 686300-051 For use in Slovenia 686300-BA1

For use in Germany 686300-041 For use in South Korea 686300-AD1

For use in Greece 686300-DJ1 For use in Spain 686300-071

686300-A81 For use in Russia 686300-251

and Singapore

For use in the Netherlands 686300-B31

702649-031

For use in Hungary 686300-211 For use in Sweden and Finland 686300-B71

86 Chapter 4 Removal and replacement procedures

For use in country/region Spare part

number

For use in Iceland 686300-DD1 For use in Switzerland 686300-BG1

For use in India 686300-D61 For use in Taiwan 686300-AB1

For use in Israel 686300-BB1 For use in Thailand 686300-281

For use in Italy 686300-061 For use in Turkey 686300-141

For use in country/region Spare part

number

For use in Japan 686300-291 For use in the United Kingdom

For use in Latin America 686300-161 For use in the United States 686300-001

Keyboard with pointing stick for use only on HP EliteBook 8470p Notebook PC computer models

(includes keyboard cable and pointing stick cable):

For use only on computer models equipped with the
Windows 8 operating system:

For use in Belgium 702651-A41 For use in Norway 702651-091

For use in Brazil 702651-201 For use in Northwest Africa 702651-FP1

For use in Bulgaria 702651-261 For use in Portugal 702651-131

For use in Canada 702651-DB1 For use in Romania 702651-271

For use in the Czech Republic
and Slovakia

For use in Denmark 702651-081 For use in Saudi Arabia 702651-171

For use in France 702651-051 For use in Slovenia 702651-BA1

For use in Germany 702651-041 For use in South Korea 702651-AD1

For use in Greece 702651-151 For use in Spain 702651-071

For use in Hungary 702651-211 For use in Sweden and Finland 702651-B71

702651-FL1 For use in Russia 702651-251

and Singapore

For use in the Netherlands 702651-B31

686300-031

For use in Iceland 702651-DD1 For use in Switzerland 702651-BG1

For use in India 702651-D61 For use in Taiwan 702651-AB1

For use in Israel 702651-BB1 For use in Thailand 702651-281

For use in Italy 702651-061 For use in Turkey 702651-141

For use in Japan 702651-291 For use in the United Kingdom

For use in Latin America 702651-161 For use in the United States 702651-001

For use only on computer models equipped with the
Windows 7 operating system:

For use in Belgium 686299-A41 For use in Norway 686299-091

For use in Brazil 686299-201 For use in Northwest Africa 686299-FB1

For use in Bulgaria 686299-261 For use in Portugal 686299-131

For use in Canada 686299-DB1 For use in Romania 686299-271

For use in the Czech Republic
and Slovakia

686299-FL1 For use in Russia 686299-251

and Singapore

For use in the Netherlands 686299-B31

702651-031

Component replacement procedures 87

For use in country/region Spare part

number

For use in Denmark 686299-081 For use in Saudi Arabia 686299-171

For use in France 686299-051 For use in Slovenia 686299-BA1

For use in Germany 686299-041 For use in South Korea 686299-AD1

For use in Greece 686299-DJ1 For use in Spain 686299-071

For use in Hungary 686299-211 For use in Sweden and Finland 686299-B71

For use in Iceland 686299-DD1 For use in Switzerland 686299-BG1

For use in India 686299-D61 For use in Taiwan 686299-AB1

For use in Israel 686299-BB1 For use in Thailand 686299-281

For use in Italy 686299-061 For use in Turkey 686299-141

For use in country/region Spare part

number

For use in Japan 686299-291 For use in the United Kingdom

and Singapore

For use in Latin America 686299-161 For use in the United States 686299-001

686299-031

Before removing the keyboard, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 67).

Service cover on page 69).

88 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1. Loosen the three Phillips captive screws that secure the keyboard to the computer.

2. Rest and secure the computer on its right side.

3. Partially open the computer.

4. Insert a screw driver or similar thin tool into the keyboard release opening in the battery bay, and

then press on the back of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

Component replacement procedures 89

6. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it

rests upside down on the palm rest.

7. Release the zero insertion force (ZIF) connector to which the pointing stick cable is attached,

and then disconnect the pointing stick cable (1) from the keyboard.

8. Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the

keyboard cable (3) from the system board.

9. Remove the keyboard.

Reverse this procedure to install the keyboard.

90 Chapter 4 Removal and replacement procedures

Base enclosure

Description Spare part number

Base enclosure (includes four rubber feet, service cover release latch assembly, and battery
release latch assembly)

685997-001

Before removing the base enclosure, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

a. Service cover (see

b. Smart Card reader (see

c. Optical drive (see

d. Hard drive (see

e. Modem module (see

f. Keyboard (see

Battery on page 67), and then remove the following components:

Service cover on page 69)

Smart Card reader on page 70)

Optical drive on page 71)

Hard drive on page 75)

Modem module on page 84)

Keyboard on page 86)

NOTE: When replacing the base enclosure, be sure to remove the following components from the

defective base enclosure and install them on the replacement base enclosure:

Bluetooth module and cable (see

●

Speaker assembly (see

●

RJ-11 jack assembly (see

●

Speaker assembly on page 94)

RJ-11 jack cable on page 96)

Bluetooth module on page 83)

Remove the base enclosure:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the four rubber screw covers (1). The rubber screw covers are included in the Rubber

Kit, spare part number 642768-001.

4. Remove the eight Torx PM2.5×8.0 screws (2) that secure the base enclosure to the computer.

Component replacement procedures 91

5. Remove the two Phillips PM2.5×11.0 screws from the docking connector alignment guides (3)

that secure the base enclosure to the computer.

6. Remove the following screws that secure the base enclosure to the computer:

(1) One Phillips PM2.0×3.0 screw from the hard drive bay

(2) Two Phillips PM2.0×3.0 screws from the battery bay

(3) One Phillips PM2.0×4.0 broad head screw from the battery bay

(4) Two Phillips PM2.5×4.5 screws from the optical drive bay

7. Position the computer with the battery bay toward you.

8. Remove the four Torx TM2.5×8.0 screws (1) from the rear panel of the computer.

92 Chapter 4 Removal and replacement procedures