Hp 8440P, 8440W User Manual

HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation

Maintenance and Service Guide

Document Part Number: 592258-001

Jan u a ry 2 010

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2010 Document Part Number: 592258-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Buttons, switches, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Cable kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Plastics kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Maintenance and Service Guide iv

Contents

Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

Audio/ExpressCard board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45

Bluetooth module and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–49

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52

5 Computer Setup

Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

14.0-in SVA eDP display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Solid state drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray R/RE DVD±RW SuperMulti Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . 6–6

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe . . . . . . . . . . . . . . . . . 6–7

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System resource specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Backup and recovery

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

v Maintenance and Service Guide

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

8 Connector pin assignments

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

1394a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

DisplayPort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

eSATA/USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

10Recycling

Contents

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Index

Maintenance and Service Guide vi

Product description

HP EliteBook 8440p Notebook PC

Category Description

Product Name HP EliteBook 8440p Notebook PC  

HP EliteBook 8440w Mobile Workstation 

Processors Intel® Core™ i5 dual-core processors:

i5-520M, 2.4-GHz processor (Turbo up to

2.93 GHz), 3-MB L3 cache, 4 threads (35W)

i5-540M, 2.53-GHz processor (Turbo up to

3.06 GHz), 3-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 dual-core processors:

i7-620M, 2.66-GHz processor (Turbo up to

3.33GHz), 4-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 quad-core, processors:

i7-720QM, 1.6-GHz processor (Turbo up to

2.8 GHz),

i7-820QM, 1.73-GHz processor (Turbo up to

3.06 GHz), 8-MB L3 cache, 8 threads (45W)

Chipset Intel® PCH QM57 - Enhanced 

Graphics Intel® Unified Memory Architecture (UMA)

graphics subsystem integrated with shared system memory (dynamically allocated; Intel® Graphics Media Accelerator HD)

Nvidia N10M-NS discrete graphics card with 512 MB of GDDR3 800 MHz graphics subsystem memory

UMA





HP EliteBook 8440p Notebook PC Discrete





HP EliteBook 8440w Mobile Workstation



Nvidia N10M-GLM NS discrete graphics card with 512 MB GDDR3 800 MHz (64 MB x 16 x 4) graphics subsystem memory

Panel All display assemblies include three wireless local

area network (WLAN) antennas and two wide-area network antennas (WWAN)

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display with webcam

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display

Maintenance and Service Guide 1–1





(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display with webcam

Support privacy filter 

Memory Two customer-accessible/upgradable memory

module slots

Supports dual-channel memory 

DDR3 PC3-10600 1333-MHz memory

Supports the following configurations:

■ 8192-MB total system memory (4096 x 2)

■ 4096-MB total system memory (4096 x 1)

■ 4096-MB total system memory (2048 x 2)*

■ 3072-MB total system memory (2048 + 1024)*

■ 2048-MB total system memory (2048 x 1)*

■ 2048-MB total system memory (1024 x 2)*

■ 1024-MB total system memory (1024 x 1)*

*Brazil 1333-MHz memory configuration

Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) hard drives 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Customer-accessible 

Serial ATA 

Supports the following drives:

■ 500 GB, 7200 rpm

■ 320 GB, 7200 rpm

■ 250 GB, 7200 rpm

Supports the following solid-state drives:

■ 256 GB

■ 160 GB

HP 3D DriveGuard 

RAID 0/1 Support 

Optical drives Fixed (removal of 1 screw required) 

Customer-accessible 

Serial ATA 

12.7-mm (0.50-in) drive tray 

Supports the following drives:

■ Blu-ray R/RE DVD±RW SuperMulti Drive

■ Blu-ray ROM with LightScribe DVD±RW

SuperMulti DL Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

■ DVD-ROM Drive



(Continued)

1–2 Maintenance and Service Guide

Product description

HP EliteBook 8440p Notebook PC

Category Description

Upgrade drive bay 9.5-mm, 6.35-cm (2.50-in) HDDs 

500 GB 7200 rpm 

Supports "No Drive" option 

Diskette drive Supports external USB diskette drive only 

Microphone Integrated dual-array microphone 

Audio HD audio 

Two stereo speakers 

Webcam Integrated 2.0-megapixel webcam 

Modem High-speed 56k modem 

Modem cable not included 

Support for No-Modem option in the Asia Pacific, Japan, and Latin America regions

Ethernet Intel 10/100/1000 network interface card (NIC) with

iAMT

S3/S4/S5 wake on LAN 

NIC power down technology 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion

Ethernet cable not included 

Wireless Integrated wireless local-area network (WLAN)

options by way of WLAN module:

Three WLAN antennas built into display assembly 

Support for no WLAN option 

Support for the following WLAN formats:

Broadcom b/g Intel 802.11a/b/g Intel 802.11a/g/n 2×2 Intel 802.11a/g/n 3×3

Integrated wireless wide-area network (WWAN) options by way of WWAN module:

Two five-band WWAN antennas built into display assembly

Subscriber identity module (SIM) security (customer-accessible in battery bay)

Support for the following WWAN formats:

■ Qualcomm WW evolution-data optimized (EVDO), high-speed downlink packet access (HSDPA)

■ Ericsson HSDPA

Supports WWAN after-market options 



Integrated personal area network (PAN) options by way of Bluetooth® module

Support for no PAN option 

Maintenance and Service Guide 1–3



(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

Digital card One ExpressCard/54 slot 

Integrated secure digital (SD)/ MultiMedia card (MMC) card reader

Ports Audio-in (stereo microphone) 

Audio-out (stereo headphone) 

DisplayPort digital display interface 

RJ-11; modem 

RJ-45; Ethernet, with link and activity lights 

USB 2.0 (3) 

USB 2.0/eSATA combo (1) 

VGA (D-sub 15) supporting 1600 × 1200 external monitor at 75-Hz (hot plug/unplug with auto-detect)

1394a 

Multi-pin AC port 

Docking HP docking station 

HP advanced docking station 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Keyboard/pointing devices

Power requirements Supports the following AC adapter with localized

11.97-in keyboard with embedded numeric keypad 

Spill-resistant keyboard 

Dura-Keys 

Vertical and horizontal scrolling, taps enabled as default

Dual point (pointing stick and TouchPad) with 2 pointing stick buttons and 2 TouchPad buttons and vertical scrolling (taps enabled as default)

cable plug (3-wire plug with ground pin and 3-pin DC connector):

65-W “Smart” adapter 

90-W “Smart” adapter 

9 cell Li-ion battery (100 Wh) 3.0 Ah (does not support HP Fast Charge)

6 cell Li-ion battery (55 Wh) 2.55 Ah 

6 cell 1000-cycle battery (51 Wh) 2.55 Ah 

4 cell Li-ion battery (37 Wh) 2.55 Ah 

Support for 8-cell Li-ion Extended Life battery 

Support for 12-cell Ultra Capacity battery 



(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description

Security Integrated HP Fingerprint sensor (select models

only)

Integrated smart card reader 

Security cable slot 

Trusted platform module (TPM) V.1.2 

Full volume encryption 

Preboot authentication (password, smart card, biometric)

Operating system Preinstalled:

Vista Basic 32 with Microsoft Basics

Windows XP Professional SP3 (EN, FR, JP) with Microsoft Basics

Windows Vista Business SP1 32 with Microsoft Basics

Windows 7 Home Premium 32 with Microsoft Basics (Japan only)

Windows 7 Home Premium 64 with Microsoft Basics (Japan only)

HP EliteBook 8440p Notebook PC UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion



Windows 7 Professional 32 with Microsoft Basics (Japan only)

Windows 7 Professional 64 with Microsoft Basics (Japan only)

XP Professional SP3 with Microsoft Basics (with Windows 7 Professional COA; Japan only)

FreeDOS

Preinstalled with Office:

Vista Basic 32 with Office 2007 Ready (not available for Japan)

Vista Basic 32 with Office 2007 Personal (Japan only)

Vista Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

Vista Basic 32 with Office Professional (Japan only)

Windows Vista Business 32 with Office Ready (not available for Japan)

Windows Vista Business 32 with Personal (Japan only)

Windows Vista Business 32 with Personal and PowerPoint (Japan only)



Windows Vista Business 32 with Professional (Japan only)

Maintenance and Service Guide 1–5



(Continued)

Product description

Category Description

Windows 7 Home Basic 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 32 with Office 2007 Professional (Japan only)

Windows 7 Home Premium 64 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 64 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 64 with Office 2007 Professional (Japan only)

Windows 7 Pro 32 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 32 with Office 2007 Personal (Japan only)

HP EliteBook 8440p Notebook PC UMA

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation



Windows 7 Pro 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 32 with Office Professional (Japan only)

Windows 7 Pro 64 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 64 with Office 2007 Personal (Japan only)

Windows 7 Pro 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 64 with Office Professional (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Office Ready (not available for Japan)

Windows XP Pro (with Windows 7 Pro COA) with Personal (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Personal and PowerPoint (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Professional (Japan only)



(Continued)

1–6 Maintenance and Service Guide

Product description

Category Description

Restore Media:

Windows Vista Ultimate 32

Windows Vista Business 32/64

Windows Vista Home Basic 32

Windows XP Professional

DRDVD Windows XP

DRDVD Windows Vista

DRDVD Windows 7

DRDVD Windows 7 with WinDVD

Windows XP Professional

Windows Vista Business 32

Windows Vista Business 64

Windows 7 Home Basic 32

Windows 7 Home Premium 32

HP EliteBook 8440p Notebook PC UMA

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion



Windows 7 Home Premium 64

Windows 7 Pro 32

Windows 7 Pro 64

Certified:

SUSE Linux Enterprise Desktop

Web-only Support:

Windows XP Pro 64

Windows Vista Business 64

Windows Vista Enterprise 32

Windows Vista Enterprise 64

Serviceability Customer replaceable parts:

AC adapter

Battery (system)

Hard drive

Solid-state drive

Memory module

Optical drive



Mini-PCI components

Maintenance and Service Guide 1–7



Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

In Windows® 7:

» Select Start > Control Panel > System and Security > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows Vista®:

External component identification

1. Select Start > Computer > System Properties.

2. In the left pane, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Maintenance and Service Guide 2–1

External component identification

Top components

Display components

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or

Standby (Windows XP) if the display is closed while the power is on.

(2) Internal microphones (2) Record sound.

If there is a microphone icon next to each microphone opening, the

✎

computer has internal microphones.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

(5) Keyboard light Illuminates the keyboard in low-light conditions. The keyboard light is

embedded in a push/push switch. You push the keyboard light cover to open and turn the light on. Push again to close and turn the light off.

2–2 Maintenance and Service Guide

Wireless antennas (select models only)

External component identification

Item Component Description

(1) WWAN antennas (2)* (select

models only)

(2) WLAN antennas (3)* (select

models only)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–3

External component identification

Buttons, switches, and fingerprint reader

Item Component Description

(1) Power but to n ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

Although you can shut down the computer with the power button, the

✎

recommended procedure is to use the Windows Shut Down command.

■ When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP).

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings:

■ In Windows 7: Select Start > Control Panel > System and Security > Power Options.

■ In Windows Vista: Select Start > Control Panel > System and Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and Maintenance > Power Options.

(2) Internal display switch Turns off the display if the display is closed while the power is on.

(3) QuickLook button Allows you to save calendar, contact, inbox, and task information from

Microsoft Outlook to the hard drive of the computer. When the computer is off or in Hibernation, press the QuickLook button to view this information without waiting for the operating system to restart.

(4) QuickWeb button Opens the Web browser.

(5) Wireless button Turns the wireless feature on or off but does not establish a wireless

connection

(Continued)

2–4 Maintenance and Service Guide

Item Component Description

(6) TouchPad button Turns the TouchPad on or off.

(7) Caps lock button Turns caps lock on or off.

(8) Num lock button Turns num lock on or off.

(9) Volume mute button Mutes and restores speaker sound.

(10) Volume down button Decreases speaker volume.

(11) Volume up button Increases speaker volume.

(12) Fingerprint reader (select models

only)

Allows a fingerprint logon to Windows, instead of a password logon.

External component identification

Maintenance and Service Guide 2–5

External component identification

Keys

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1)

(2)

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Use like an external numeric keypad when you enable the num lock function

(6) Function keys Execute frequently used system functions when pressed in combination with

esc key Displays system information when pressed in combination with the fn key.

fn key Executes frequently used system functions when pressed in combination with

a function key or the

by pressing the fn key in combination with the num lk key.

fn key.

the

■ Display system information. fn+esc

■ Initiate Standby or Sleep. fn+f3

■ Switch the screen image. fn+f4

■ Display battery information. fn+f8

■ Decrease screen brightness. fn+f9

■ Increase screen brightness. fn+f10

■ Activate the ambient light sensor. fn+f11

esc key.

2–6 Maintenance and Service Guide

Pointing devices

External component identification

Item Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Right pointing stick button Functions like the right button on an external mouse.

(6) TouchPad scroll zone* Scrolls up or down.

(7) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing the computer, and select Mouse settings.

■ In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

Maintenance and Service Guide 2–7

External component identification

Lights

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Wireless lights (2)* ■ Blue: An integrated wireless device, such as a WLAN device, the

HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

(2) Power lights (2)† ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

(3) Battery light ■ Amber: A battery is charging.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(4) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive,

and if present, the hard drive in the upgrade bay.

(5) QuickLook light Turns on briefly when the QuickLook button is pressed.

(6) QuickWeb light Turns on briefly when the QuickWeb button is pressed.

(7) TouchPad light ■ Turquoise: The TouchPad is on.

■ Amber: The TouchPad is off.

(Continued)

2–8 Maintenance and Service Guide

External component identification

Item Component Description

(8) Caps lock light On: Caps lock is on.

(9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(10) Volume mute light ■ On: Computer sound is on.

■ Amber: Computer sound is off.

(11) Volume down light Blinking: The volume down button is being used to decrease the speaker

volume.

(12) Volume up light Blinking: The volume up button is being used to increase the speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Maintenance and Service Guide 2–9

External component identification

Front components

Item Component Description

(1) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

(2) Power light ■ On: The computer is on.

(3) Battery light ■ Amber: A battery is charging.

(4) Drive light ■ Blinking turquoise: The hard drive or an external optical drive is being

(WLAN) device, the HP Mobile Broadband Module, and/ or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the hard drive, and if present, the hard drive in the upgrade bay.

(5) Business card slot Holds a business card in position so that the webcam (select models only)

can capture an image.

(6) SD Card Reader Supports the optional Secure Digital (SD) Memory Card and MultiMediaCard

(MMC) digital card formats.

(7) Display release button Opens the computer.

(8) Speakers (2) Produce sound.

(9) Bluetooth compartment Contains a Bluetooth module.

2–10 Maintenance and Service Guide

Rear components

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Power connector Connects an AC adapter.

(3) DisplayPort Connects an optional digital display device such as a high-performance

(4) External monitor port Connects an external VGA monitor or projector.

External component identification

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

monitor or projector.

Maintenance and Service Guide 2–11

External component identification

Right-side components

Item Component Description

(1) Smart card reader Supports optional smart cards and Java™ cards.

(2) Upgrade drive bay Supports an optical drive or a hard drive.

(3) eSATA/USB combo port Connects an optional high-performance eSATA component, such as a

(4) RJ-45 (network) jack Connects a network cable.

(5) RJ-11 (modem) jack Connects a modem cable.

external mass-storage device, or connects an optional USB device.

Left-side components

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) USB ports (3) Connects an optional USB devices.

(3) 1394 port Connects an optional IEEE 1394 or 1394a audio/visual device, such as a

(4) ExpressCard slot Supports optional ExpressCard/54 cards.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

camcorder.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

2–12 Maintenance and Service Guide

Bottom components

External component identification

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(4) Docking connector Connects an optional docking device.

(5) Accessory battery connector Connects an optional accessory battery.

(6) Vents (7) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Wireless module compartment Contains a WWAN module (select models only) and/or WLAN module.

To prevent an unresponsive system, replace the wireless module only

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(8) Business card holder Holds a business card.

(9) Memory module compartment Contains the expansion memory module slot.

(10) Hard drive bay Secures the hard drive.

Maintenance and Service Guide 2–13

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Service tag color varies on select models.

✎

The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial: This is an alphanumeric identifier that is unique to each product.

(3) Product: This number provides specific information about the product's hardware components. The part

number helps a service technician to determine what components and parts are needed.

(4) Warranty: The number describes the duration of the warranty period for the computer.

(5) Model: This is the number used to locate documents, drivers, and support for the computer.

Illustrated parts catalog

Warranty and Model fields are excluded from the service tag on select models.

✎

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) Display assembly - 14.0-in, antiglare display for use with computer models equipped with

WLAN and WWAN capability (includes 3 transmit/receive WLAN antenna, 2 transmit/receive WWAN antenna, and cables):

14.0-in HD AntiGlare LED SVA (1366x768) for use with HP EliteBook 8440p 594087-001

14.0-in HD AntiGlare LED SVA (1366x768) with webcam for use with HP EliteBook 8440p 594088-001

14.0-in HD+ AntiGlare LED SVA (1600x900) for use with HP EliteBook 8440p 594089-001

14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440p 594090-001

14.0-in HD AntiGlare LED SVA (1366x768) for use with HP EliteBook 8440w 598210-001

14.0-in HD AntiGlare LED SVA (1366x768) with webcam for use with HP EliteBook 8440w 598211-001

14.0-in HD+ AntiGlare LED SVA (1600x900) for use with HP EliteBook 8440w 598212-001

14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440w 598213-001

Display assembly subcomponents - See “Display assembly subcomponents” on page 3-8 for more display assembly subcomponent information.

Display cable 594037-001

Ambient light sensor/connector board 594029-001

Display hinge/bracket (left and right) 594039-001

Display hinge cover (left and right) for use with HP EliteBook 8440p 594038-001

Display hinge cover (left and right) for use with HP EliteBook 8440w 594223-001

Display bezel without webcam lens for HP EliteBook 8440p 594035-001

Display bezel with webcam lens for HP EliteBook 8440p 594036-001

Display bezel without webcam lens for HP EliteBook 8440w 594756-001

Display bezel with webcam lens for HP EliteBook 8440w 594757-001

Display back cover with webcam for use with HP EliteBook 8440p 594031-001

Display back cover with webcam for use with HP EliteBook 8440w 594032-001

Display back cover without webcam for use with HP EliteBook 8440p 594033-001

Display back cover without webcam for use with HP EliteBook 8440w 594034-001

(2) Switch cover

Switch cover with LED board for use with HP EliteBook 8440p 594095-001

Switch cover with LED board for use with HP EliteBook 8440w 594096-001

(3) Power button board with cable 594025-001

(4) Keyboards (include keyboard cable)

For use in Brazil 594052-201

For use in Bulgaria 594052-261

For use in Czech Republic 594052-221

For use in Denmark 594052-081

For use in Europe 594052-B31

For use in Europe A4 594052-A41

For use in France 594052-051

For use in French Canada 594052-121

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

For use in Germany 594052-041

For use in Greece 594052-DJ1

For use in Hungry 594052-211

For use in Iceland 594052-DD1

For use in Israel 594052-BB1

For use in Italy 594052-061

For use in Japan 594052-291

For use in Latin America 594052-161

For use in Norway 594052-091

For use in Portugal 594052-131

For use in Russia 594052-251

For use in Saudi Arabia 594052-171

For use in Slovakia 594052-231

For use in Slovenia 594052-BA1

For use in South Korea 594052-AD1

For use in Spain 594052-071

For use in Sweden/Finland 594052-B71

For use in Switzerland 594052-BG1

For use in Taiwan 594052-AB1

For use in Thailand 594052-281

For use in Turkey 594052-141

For use in United Kingdom 594052-031

For use in United States 594052-001

(5) Fan 594049-001

(6) Heat sink

For use with discrete graphics subsystem 594050-001

For use with Unified Memory Architecture (UMA) graphics subsystem 594051-001

Plastics kit with plastic screw covers, ExpressCard blank, RJ11 plug, and fingerprint reader plug not illustrated. See “Plastics kit” on page 3-11 for more Plastics kit information.

(7a) ExpressCard slot bezel

(7b) Hard drive bay cover

(7c) Memory module compartment cover

(7d) WLAN and WWAN module compartment cover

(7e) Bluetooth module compartment cover

Cable kit (includes Bluetooth cable and modem cable with RJ11 connector) 594030-001

594091-001

(8a) Bluetooth module cable. See “Cable kit” on page 3-10 for more Cable kit information.

(8b) Modem module cable with RJ-11 jack. See “Cable kit” on page 3-10 for more Cable kit

information.

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(9) Processors (include replacement thermal material)

Intel® Core™ i5 dual-core processor:

i5-520M, 2.4-GHz processor (Turbo up to 2.93 GHz) 3-MB L3 cache, 4 threads (35W) 594187-001

i5-540M, 2.53-GHz processor (Turbo up to 3.06 GHz) 3-MB L3 cache, 4 threads (35W) 594188-001

Intel® Core™ i7 quad-core, processor:

i7-620M, 2.66-GHz processor (Turbo up to 3.33 GHz) 6-MB L3 cache, 8 threads (45W) 587259-001

Intel® Core™ i7 quad-core, processor:

i7-720QM, 1.6-GHz processor (Turbo up to 2.8 GHz), 6-MB L3 cache, 8 threads (45W) 586170-001

i7-820QM, 1.73-GHz processor (Turbo up to 3.06 GHz), 8-MB L3 cache, 8 threads (45W) 583053-001

(10) Primary memory modules (PC3-10600 DDR3 1333-MHz)

1024-MB 598859-001

2048-MB 598856-001

4096-MB 599092-001

(11) RTC battery (includes cable and double-sided tape) 581075-001

(12) Top cover with Touchpad, cable, and bracket

Top cover with smart card reader (13) and fingerprint reader (14) for HP EliteBook 8440p 594098-001

Top cover with smart card reader (13) and fingerprint reader (14) for HP EliteBook 8440w 594099-001

Top cover with smart card reader (13) without fingerprint reader for HP EliteBook 8440w (Plastics kit includes fingerprint reader plug)

(15) Audio/ExpressCard board 594024-001

(16) System board with replacement thermal material

System board for use with HP EliteBook 8440p discrete graphics subsystem 594026-001

System board for use with HP EliteBook 8440w discrete graphics subsystem 594027-001

System board for use with HP EliteBook 8440p UMA graphics subsystem 594028-001

(17) Speaker assembly 594094-001

(18) Modem module (without cable)

The modem module cable is included in the Cable kit, spare part number 594030-001.

✎

See “Cable kit” on page 3-10 for more Cable kit information.

High-speed 56K modem for use in all countries and regions except Australia and New Zealand

High-speed 56K modem for use in Australia and New Zealand 510099-011

(19) Battery

4 cell, 2.55-Ah (37-Wh) Li-ion battery 489961-001

6 cell, 2.55-Ah (55-Wh) Li-ion battery 486296-001

6 cell, 2.55-Ah (51-Wh) 1000-cycle battery 593578-001

9 cell, 3.0-Ah (100-Wh) Li-ion battery 593579-001

(20) Base enclosure

594100-001

510099-001

Base enclosure for use with HP EliteBook 8440p 594021-001

Base enclosure for use with HP EliteBook 8440w 594022-001

(Continued)

Maintenance and Service Guide 3–5

Illustrated parts catalog

Item Description Spare part number

(21) Optical drives (12.7mm SATA) with optical drive bezel and bracket or optional upgrade hard

drive

Blu-ray ROM DVD±RW SuperMulti DL Drive 594040-001

Blu-ray R/RE DVD±RW SuperMulti Drive 594041-001

DVD-ROM Drive 594042-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 594043-001

(22) Mass storage devices with bracket

250-GB 7200-rpm SATA hard drive 594044-001

320-GB 7200-rpm SATA hard drive 594045-001

500-GB 7200-rpm SATA hard drive (also used for optional upgrade bay hard drive) 594046-001

160-GB solid-state drive 594047-001

256-GB solid-state drive 594048-001

(23) Expansion memory modules (PC3-10600 DDR3 1333-MHz)

1024-MB 598859-001

2048-MB 598856-001

4096-MB 599092-001

(24) WLAN modules

Intel a/g/n (2x2) for use in all countries and regions 572509-001

Intel a/g/n (3x3) for use in all countries and regions 572511-001

Intel a/b/g for use in Russia 572510-001

Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

504593-003

(Continued)

3–6 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azer-

baijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Ber-

muda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,

Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central

African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the

Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecua-

dor, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,

French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,

Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,

Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,

the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,

Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Nor-

way, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic

of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,

Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Ser-

bia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,

Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vin-

cent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajiki-

stan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,

Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbeki-

stan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(25) WWAN Modules

504593-004

Qualcomm EV-DO HSPA minicard 531993-001

Ericsson F3607 SDG 900 HSPA minicard 574249-001

(26) Bluetooth module (without cable)

The Bluetooth module cable is included in the Cable kit, spare part number

✎

594030-001. See “Cable kit” on page 3-10 for more Cable kit information.

537921-001

Maintenance and Service Guide 3–7

Illustrated parts catalog

Display assembly subcomponents

Item Description Spare part number

(1) Display bezel

Bezel with webcam lens for HP EliteBook 8440w Mobile Workstation 594757-001

Bezel without webcam lens for HP EliteBook 8440w Mobile Workstation 594756-001

Bezel with webcam lens for HP EliteBook 8440p Notebook PC 594036-001

Bezel without webcam lens for HP EliteBook 8440p Notebook PC 594035-001

(2) Display panel

(3) Display cable 594037-001

(4) Display hinge/bracket (left and right) 594039-001

Hinge cap (left and right) for HP EliteBook 8440w Mobile Workstation 594223-001

Hinge cap (left and right) for HP EliteBook 8440p Notebook PC 594038-001

(5) Ambient light sensor/connector board 594029-001

(Continued)

3–8 Maintenance and Service Guide

(6) Back cover includes the dual-array microphone and cable, wireless antennas and

cables

Back cover with webcam for HP EliteBook 8440w Mobile Workstation 594032-001

Back cover without webcam for HP EliteBook 8440w Mobile Workstation 594034-001

Back cover with webcam for HP EliteBook 8440p Notebook PC 594031-001

Back cover without webcam for HP EliteBook 8440p Notebook PC 594033-001

Illustrated parts catalog

Maintenance and Service Guide 3–9

Illustrated parts catalog

Cable kit

Item Description Spare part number

Cable kit: 594030-001

(1) Modem module cable (includes RJ-11 jack)

(2) Bluetooth module cable

3–10 Maintenance and Service Guide

Plastics kit

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Illustrated parts catalog

Item Description Spare part number

Plastics kit: 594091-001

(1) ExpressCard slot bezel

(2) Hard drive bay cover (includes one captive screw, secured by a C-clip)

(3) Wireless module compartment cover (includes one captive screw)

(4) Expansion memory compartment cover

(5) Bluetooth module compartment cover

Maintenance and Service Guide 3–11

Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Hard drives (includes bracket, screws, and sponge material)

250-GB 7200-rpm SATA hard drive 594044-001

320-GB 7200-rpm SATA hard drive 594045-001

500-GB 7200-rpm SATA hard drive 594046-001

(2) Optical drives (includes drive bezel, bracket, and rubber covers)

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive 594040-001

Blu-ray R/RE DVD±RW SuperMulti Drive 594041-001

DVD-ROM Drive 594042-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 594043-001

(3) Solid-state drives

160-GB solid-state drive 594047-001

256-GB solid-state drive 594048-001

3–12 Maintenance and Service Guide

Miscellaneous parts

Description Spare part number

Rubber kit with rubber screw covers for upgrade-bay, top cover back, display screw covers,

base enclosure screw covers, and rubber feet

AC adapter

90W AC adapter 463955-001

90W AC adapter for use in India 535593-001

65W AC adapter 463958-001

65W AC adapter for use in India 577170-001

Power cords:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe 490371-021

For use in India 490371-D61

Illustrated parts catalog

594092-001

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in the People's Republic of China 490371-AA1

For use in the United Kingdom and Singapore 490371-031

Thermal heatshield (includes thermal support items) 594097-001

CPU Mylar (processor support item) 598214-001

Screw kit (includes 15 of each of the following screws)

Phillips PM2.0× 2.0 ×7.0 (broad-head) Phillips PM2.0× 3.0 ×4.5 Phillips PM2.0× 4.0 ×4.5 Phillips PM2.5× 3.0 ×4.5 Phillips PM2.5× 4.0 ×4.5 Phillips PM 2.5 × 5.0×4.5 Torx T8 M 2.5× 6.0 ×5.0 Phillips PM2.8× 4.0 ×5.0 Phillips PM3.0× 3.0 ×5.0

594093-001

Maintenance and Service Guide 3–13

Illustrated parts catalog

Sequential part number listing

Spare part number Description

463955-001 90W AC adapter

463958-001 65W AC adapter

486296-001 Battery 6 cell, 2.55-Ah (55-Wh) Li-ion

489961-001 Battery 4 cell, 2.55-Ah (37-Wh) Li-ion

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-202 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

504593-003 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman

Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

(Continued)

3–14 Maintenance and Service Guide

Illustrated parts catalog

504593-004 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

510099-001 High-speed 56K modem for use in all countries and regions except Australia and New

Zealand

510099-011 High-speed 56K modem for use in Australia and New Zealand

531993-001 Qualcomm EV-DO HSPA WWAN module

535593-001 90W AC adapter for use in India

537921-001 Bluetooth module without cable

572509-001 Intel a/g/n (2 x 2) WLAN module

572510-001 Intel a/b/g WLAN module for use in Europe, Middle-East, and Africa

572511-001 Intel a/g/n (3 x 3) WLAN module

574249-001 Ericsson F3607 SDG 900 HSPA WWAN module

577170-001 65W AC adapter for use in India

581075-001 RTC battery

583053-001 i7-820QM, 1.73-GHz Intel® Core™ i7 quad-core processor Turbo up to 3.06 GHz),

8-MB L3 cache, 8 threads (45W)

586170-001 i7-720QM, 1.6-GHz Intel® Core™ i7 quad-core processor (Turbo up to 2.8 GHz), 6-MB

L3 cache, 8 threads (45W)

587259-001 i7-620M, 2.66-GHz Intel® Core™ i7 quad-core processor (Turbo up to 3.33 GHz),

6-MB L3 cache, 8 threads (45W)

593578-001 6 cell, 2.55-Ah (51-Wh) 1000-cycle battery

593579-001 9 cell, 3.0-Ah (100-Wh) Li-ion battery

594021-001 Base enclosure for use with HP EliteBook 8440p

594022-001 Base enclosure for use with HP EliteBook 8440w

594024-001 Audio/ExpressCard board

(Continued)

Maintenance and Service Guide 3–15

Illustrated parts catalog

594025-001 Power button board with cable

594026-001 System board for use with HP EliteBook 8440p discrete graphics subsystem

594027-001 System board for use with HP EliteBook 8440w discrete graphics subsystem

594028-001 System board for use with HP EliteBook 8440p UMA graphics subsystem

594029-001 Ambient light sensor/connector board

594030-001 Cable kit (includes Bluetooth cable and modem cable with RJ11 connector)

594031-001 Display back cover with webcam for use with HP EliteBook 8440p

594032-001 Display back cover with webcam for use with HP EliteBook 8440w

594033-001 Display back cover without webcam for use with HP EliteBook 8440p

594034-001 Display back cover without webcam for use with HP EliteBook 8440w

594035-001 Display bezel without webcam lens for HP EliteBook 8440p

594036-001 Display bezel with webcam lens for HP EliteBook 8440p

594037-001 Display cable

594038-001 Display hinge cover (left and right) for use with HP EliteBook 8440p

594039-001 Display hinge/bracket (left and right)

594040-001 Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive (12.7mm SATA) with

594041-001 Blu-ray R/RE DVD±RW SuperMulti Drive (12.7mm SATA) with bezel and bracket

594042-001 DVD-ROM Drive (12.7mm SATA) with bezel and bracket

bezel and bracket

594043-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

(12.7mm SATA) with bezel and bracket

594044-001 250-GB 7200-rpm SATA hard drive

594045-001 320-GB 7200-rpm SATA hard drive

594046-001 500-GB 7200-rpm SATA hard drive

594047-001 160-GB solid-state drive

594048-001 256-GB solid-state drive

594049-001 Fan

594050-001 Heat sink for use with discrete graphics subsystem

594051-001 Heat sink for use with Unified Memory Architecture (UMA) graphics subsystem

594052-001 Keyboard for use in United States

594052-031 Keyboard for use in United Kingdom

594052-041 Keyboard for use in Germany

594052-051 Keyboard for use in France

594052-061 Keyboard for use in Italy

594052-071 Keyboard for use in Spain

594052-081 Keyboard for use in Denmark

594052-091 Keyboard for use in Norway

594052-121 Keyboard for use in French Canada

594052-131 Keyboard for use in Portugal

594052-141 Keyboard for use in Turkey

(Continued)

3–16 Maintenance and Service Guide

594052-161 Keyboard for use in Latin America

594052-171 Keyboard for use in Saudi Arabia

594052-201 Keyboard for use in Brazil

594052-211 Keyboard for use in Hungry

594052-221 Keyboard for use in Czech Republic

594052-231 Keyboard for use in Slovakia

594052-251 Keyboard for use in Russia

594052-261 Keyboard for use in Bulgaria

594052-281 Keyboard for use in Thailand

594052-291 Keyboard for use in Japan

594052-A41 Keyboard for use in Europe A4

594052-AB1 Keyboard for use in Taiwan

594052-AD1 Keyboard for use in South Korea

594052-B31 Keyboard for use in Europe

594052-B71 Keyboard for use in Sweden/Finland

594052-BA1 Keyboard for use in Slovenia

594052-BB1 Keyboard for use in Israel

594052-BG1 Keyboard for use in Switzerland

Illustrated parts catalog

594052-DD1 Keyboard for use in Iceland

594052-DJ1 Keyboard for use in Greece

594087-001 Display assembly, 14.0-in, HD AntiGlare LED SVA (1366 x 768)

594088-001 Display assembly, 14.0-in, HD AntiGlare LED SVA (1366 x 768) with webcam

594089-001 Display assembly, 14.0-in, HD+ AntiGlare LED SVA (1600 x 900)

594090-001 Display assembly, 14.0-in, HD+ AntiGlare LED SVA (1600 x 900) with webcam

594091-001 Plastics kit with plastic screw covers, ExpressCard blank, RJ11 plug, and fingerprint

reader plug

594092-001 Rubber kit with rubber screw covers for upgrade-bay, top cover back, LCD screw

covers, base enslosure, and rubber feet

594093-001 Screw kit (includes 15 of each of the following screws)

Phillips PM2.0× 2.0 ×7.0 (broad-head) Phillips PM2.0× 3.0 ×4.5 Phillips PM2.0× 4.0 ×4.5 Phillips PM2.5× 3.0 ×4.5 Phillips PM2.5× 4.0 ×4.5 Phillips PM2.5× 5.0 ×4.5 Torx T8 M2.5×6.0 ×5.0 Phillips PM2.8× 4.0 ×5.0 Phillips PM3.0× 3.0 ×5.0

594094-001 Speaker assembly

594095-001 Switch cover with LEB board for use with HP EliteBook 8440p

594096-001 Switch cover with LED board for use with HP EliteBook 8440w

594097-001 Thermal heatshield (includes thermal support items)

(Continued)

Maintenance and Service Guide 3–17

Illustrated parts catalog

594098-001 Top cover with integrated Touchpad, smart card reader, and fingerprint reader for use

594099-001 Top cover with integrated Touchpad, smart card reader, and fingerprint reader for use

594100-001 Top cover with integrated Touchpad, smart card reader, and without fingerprint reader

594187-001 i5-520M, 2.4-GHz Intel® Core™ i5 dual-core processor, (Turbo up to 2.93 GHz), 3-MB

594188-001 i5-540M, 2.53-GHz Intel® Core™ i5 dual-core processor, (Turbo up to 3.06 GHz),

594223-001 Display hinge cover (left and right) for use with HP EliteBook 8440w

594756-001 Display bezel without webcam lens for HP EliteBook 8440w

594757-001 Display bezel with webcam lens for HP EliteBook 8440w

598210-001 14.0 HD AntiGlare LED SVA (1366x768) or use with HP EliteBook 8440w

598211-001 14.0 HD AntiGlare LED SVA (1366x768) with webcam or use with HP EliteBook 8440w

598212-001 14.0 HD+ AntiGlare LED SVA (1600x900) or use with HP EliteBook 8440w

598213-001 14.0 HD+ AntiGlare LED SVA (1600x900) with webcam or use with HP EliteBook

with HP EliteBook 8440p

with HP EliteBook 8440w

for use with HP EliteBook 8440w

L3 cache, 4 threads (35W)

3-MB L3 cache, 4 threads (35W)

8440w

598214-001 CPU Mylar (processor support item)

598859-001 1024-MB memory module (PC3-10600 DDR3 1333-MHz)

598856-001 2048-MB memory module (PC3-10600 DDR3 1333-MHz)

599092-001 4096-MB memory module (PC3-10600 DDR3 1333-MHz)

3–18 Maintenance and Service Guide

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Phillips P0

■ Phillips P1 screwdriver

■ Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly

process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,

damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging

and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■

If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

■ Place items on a grounded surface before them from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Workstation guidelines

Follow these workstation grounding guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 67 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag (see Serial number location).

Service tag color varies on select models.

✎

Removal and replacement procedures

Item Field Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial This is an alphanumeric identifier that is unique to each product.

(3) Product This number provides specific information about the product’s hardware components. The

product number, or part number, helps a service technician determine what components and parts are needed.

(4) Warranty This number describes the duration of the warranty period for the computer.

(5) Model This is the alphanumeric identifier used to locate documents, drivers, and support for the

computer.

Warranty and Model fields are excluded from the service tag on select models.

✎

Maintenance and Service Guide 4–5

Removal and replacement procedures

Computer feet

The computer feet are part of the base enclosure. The feet are included in the Rubber Kit, spare part number 594092-001. There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

4–6 Maintenance and Service Guide

Battery

Removal and replacement procedures

Description Spare part number

4 cell, 2.55-Ah (37-Wh) Li-ion battery 489961-001

6 cell, 2.55-Ah (55-Wh) Li-ion battery 486296-001

6 cell, 2.55-Ah (51-Wh) 1000-cycle battery 593578-001

9 cell, 3.0-Ah (100-Wh) Li-ion battery 593579-001

Before removing the battery, follow these steps:

» Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

and then shut it down through the operating system.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch 1 to release the battery.

3. Remove the battery 2.

Install the battery by inserting it into the battery bay until you hear a click.

Maintenance and Service Guide 4–7

Removal and replacement procedures

SIM

The end user supplies the SIM, which stores the service-subscriber key to identify the subscriber on a wireless

✎

wide-area network (WWAN). The SIM should be removed, stored in static-safe container, and replaced when reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the SIM:

1. Push on the SIM 1 to release it from the SIM slot.

2. Remove the SIM 2 from the computer.

Install the SIM by inserting it into the SIM slot and pushing until you hear a click.

CAUTION: When inserting a SIM, position the card with the slanted corner as shown in the illustration. If a SIM is inserted

backwards or upside down, the battery may not snap into place properly and could damage the SIM and the SIM connector.

To prevent damage to the connectors, use minimal force when inserting a SIM.

4–8 Maintenance and Service Guide

Hard drive

The hard drive spare part kit includes drive bracket, screws, and sponge material.

✎

Description Spare part number

250-GB 7200-rpm SATA hard drive 594044-001

320-GB 7200-rpm SATA hard drive 594045-001

500-GB 7200-rpm SATA hard drive 594046-001

160-GB solid-state drive 594047-001

256-GB solid-state drive 594048-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Removal and replacement procedures

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the 2 Phillips PM2.0× 5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the left side 2 of the hard drive bay cover to detach it from the computer.

4. Remove the hard drive bay cover. The cover is included in the Plastics Kit, spare part number 594091-001.

Maintenance and Service Guide 4–9

Removal and replacement procedures

5. Loosen the Phillips PM2.5× 10.0 captive screw 1 that secures the hard drive to the computer.

6. Grasp the Mylar tab 2 on the top of the hard drive, and then lift it up and to the right to disconnect the hard drive from the hard drive connector on the system board.

7. Remove the hard drive 3 from the hard drive bay.

8. To replace the hard drive bracket, follow these steps:

a. Remove the 4 Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive.

b. Lift the bracket straight up 2 to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

4–10 Maintenance and Service Guide

WLAN module

Description Spare part number

Removal and replacement procedures

Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Baha-

mas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,

Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina

Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia,

Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Domin-

ica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,

Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,

Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hon-

duras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica,

Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,

Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the

Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,

Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,

the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,

Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portu-

gal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and

Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slove-

nia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,

St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Tai-

wan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmeni-

stan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,

Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel a/g/n (2x2) for use in all countries and regions 572509-001

504593-003

504593-004

Intel a/g/n (3x3) for use in all countries and regions 572511-001

Intel a/b/g for use in Russia 572510-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Maintenance and Service Guide 4–11

Removal and replacement procedures

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in

the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer upside down, with the front toward you.

2. Loosen the Phillips PM2.0× 5.0 captive screw 1 that secures the wireless module compartment cover to the computer.

3. Lift the left side of the cover 2 to remove it from the computer.

The wireless module compartment cover is included in the Plastics Kit, spare part number 594091-001.

4–12 Maintenance and Service Guide

Removal and replacement procedures

4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The antenna cables are labeled: 1 - black, 2 - white, and 3 - yellow. Connect the antenna cables to the

✎

matching transmit/receive connector on the WLAN module.

5. Remove the 2 Phillips PM2.5× 4.0 screws 2 that secure the WLAN module to the computer.

6. Remove the WLAN module 3 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into

✎

the WLAN module slot.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–13

Removal and replacement procedures

WWAN module

Description Spare part number

Ericsson F3607 SDG 900 HSPA minicard 574249-001

Qualcomm Evolution-Data only (EVDO)/High-speed packet access (HSPA) minicard 531993-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the wireless module compartment cover.

1. Position the computer upside down, with the front toward you.

2. Loosen the Phillips PM2.0× 5.0 captive screw 1 that secures the wireless module compartment cover to the computer.

3. Lift the left side of the cover 2 to remove it from the computer.

The wireless module compartment cover is included in the Plastics Kit, spare part number 594091-001.

4–14 Maintenance and Service Guide

Removal and replacement procedures

Remove the WWAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the

computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer upside down, with the front toward you.

2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.

The WWAN antenna cables are labeled: 5 - red, and 6 - blue. Connect the antenna cables to the matching

✎

transmit/receive connector on the WWAN module.

3. Remove the 2 Phillips PM2.5× 4.0 screws 2 that secure the WWAN module to the computer. The WWAN module tilts up with the screws removed.

4. Remove the WWAN module 3 by pulling it away from the slot at an angle.

WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into

✎

the WWAN module slot.

Reverse this procedure to install the WWAN module.

Maintenance and Service Guide 4–15

Removal and replacement procedures

Memory module

Description Spare part number

4096-MB memory module (PC3-10600 DDR3 1333-MHz) 599092-001

2048-MB memory module (PC3-10600 DDR3 1333-MHz) 598856-001

1024-MB memory module (PC3-10600 DDR3 1333-MHz) 598859-001

Expansion memory module

Before removing the expansion memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the expansion memory module compartment cover.

1. Position the computer upside down, with the front toward you.

2. Loosen the Phillips PM2.0× 5.0 captive screw 1 that secures the memory compartment cover to the computer.

3. Lift the left side of the cover 2 to remove it from the computer.

The memory module compartment cover is included in the plastics kit, spare part number 594091-001.

4–16 Maintenance and Service Guide

Removal and replacement procedures

Remove the expansion memory module:

The expansion memory module is accessed from the bottom of the computer; the primary memory module is

✎

under the keyboard.

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: The memory module is electrostatic sensitive. To prevent damage to the memory module, hold it by the card edge,

do not touch components, and follow “Workstation guidelines” on page 4-4.

2. Grasp the edge of the memory module 2, and then remove it from the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module

✎

slot.

Reverse this procedure to install an expansion memory module.

Maintenance and Service Guide 4–17

Removal and replacement procedures

Primary memory module

Before removing the primary memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Open the keyboard:

1. Position the computer upside down, with the front toward you.

2. Loosen the 3 Phillips PM2.5× 10.0 captive screws that secure the keyboard to the computer.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Release the 4 keyboard latches.

4–18 Maintenance and Service Guide

Removal and replacement procedures

6. Lift the rear edge of the keyboard and slide the keyboard back until it rests on the switch cover and display.

Remove the primary memory module:

Primary memory is under the keyboard. Expansion memory is in the expansion memory compartment on the

✎

bottom of the computer.

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: The memory module is electrostatic sensitive. To prevent damage to the memory module, hold it by the card edge,

do not touch components, and follow “Workstation guidelines” on page 4-4.

2. Grasp the edge of the memory module 2, and then remove it from the memory module slot.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module

✎

slot.

Reverse this procedure to install a primary memory module.

Maintenance and Service Guide 4–19

Removal and replacement procedures

Optical drive

The optical drive spare part kit includes an optical drive bezel, bracket, and rubber covers.

✎

Description Spare part number

Blu-ray R/RE DVD±RW SuperMulti Drive 594041-001

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive 594040-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 594043-001

DVD-ROM Drive 594042-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the optical drive:

1. Remove the Phillips PM2.5×10.0 screw 1 that secures the optical drive to the computer.

2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2, and then press the tab to the left to release the optical drive from the computer.

3. Remove the optical drive 3 from the optical drive bay.

4–20 Maintenance and Service Guide

Removal and replacement procedures

4. If it is necessary to replace the optical drive bracket, follow these steps:

a. Position the optical drive with the rear toward you.

b. Remove the 3 Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.

c. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install an optical drive.

Maintenance and Service Guide 4–21

Removal and replacement procedures

Keyboard and switch cover

The switch cover spare part kit includes an LED board and cable.

✎

Description Spare part number

Switch cover for use with HP EliteBook 8440p 594095-001

Switch cover for use with HP EliteBook 8440w 594096-001

The keyboard spare part kit includes a keyboard cable.

✎

Keyboard for use in country or region:

Brazil 594052-201 Norway 594052-091

Bulgaria 594052-261 Portugal 594052-131

Czech Republic 594052-221 Russia 594052-251

Denmark 594052-081 Saudi Arabia 594052-171

Europe 594052-B31 Slovakia 594052-231

Europe A4 594052-A41 Slovenia 594052-BA1

France 594052-051 South Korea 594052-AD1

French Canada 594052-121 Spain 594052-071

Germany 594052-041 Sweden/Finland 594052-B71

Greece 594052-DJ1 Switzerland 594052-BG1

Hungry 594052-211 Taiwan 594052-AB1

Iceland 594052-DD1 Thailand 594052-281

Israel 594052-BB1 Turkey 594052-141

Italy 594052-061 United Kingdom 594052-031

Japan 594052-291 United States 594052-001

Latin America 594052-161

Spare part number

Keyboard for use in country or region: Spare part number

Before removing the keyboard and switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

4–22 Maintenance and Service Guide

Removal and replacement procedures

Remove the keyboard and switch cover:

1. Position the computer with the front toward you.

2. Remove the following:

❏ Two rubber screw covers 1 and 2 Torx T8 M2.5×6.0 screws 2 that secure the switch cover to the computer

❏ Three Phillips PM2.0×2.0 broadhead screws 3 that secure the switch cover to the computer in the battery

bay

Use the Phillips P0 screwdriver to remove the PM2.0×2.0 broadhead screws.

✎

❏ Three PM2.5×10.0 captive screws that secure the keyboard to the computer

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

Maintenance and Service Guide 4–23

Removal and replacement procedures

5. Release the 4 keyboard latches 1.

6. Lift the rear edge 2 of the keyboard until it rests at an angle, and then turn the keyboard over until it rests on the front of the top cover.

7. Release the zero insertion force (ZIF) connectors to which the pointing stick cable 1 and the keyboard cable 2 is attached, and then disconnect the cables from the system board.

8. Remove the keyboard.

4–24 Maintenance and Service Guide

Removal and replacement procedures

9. Release the ZIF connector to which the LED board cable 1 is attached, and then disconnect the LED board cable from the system board.

10. Lift the back edge of the switch cover 2 and release it from the computer.

11. Remove the switch cover.

Reverse this procedure to install the keyboard and switch cover.

Maintenance and Service Guide 4–25

Removal and replacement procedures

Power button board

The power button board spare part kit includes the cable.

✎

Description Spare part number

Power button board 594025-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

Remove the power button board:

1. Turn the switch cover over, with the front toward you.

2. Release the ZIF connector to which the power button board cable 1 connects to the LED board, and then disconnect the cable from the LED board.

3. Remove the Phillips PM2.0×3.0 2 screw from the power button board.

4. Remove the power button board and cable 3.

Reverse this procedure to install the power button board.

4–26 Maintenance and Service Guide

Display assembly

The display assembly spare part kit includes 3 transmit/receive WLAN antennas, 2 transmit/receive WWAN

✎

antennas, the cables, and the nameplate.

Description Spare part number

14.0-in LED display assembly for use with WLAN and WWAN (includes 3 transmit/receive WLAN antennas, 2 transmit/receive WWAN antennas, and the cables):

■ 14.0-in HD Antiglare LED SVA (1366 x 768 resolution) for use with HP EliteBook 8440p 594087-001

■ 14.0-in HD Antiglare LED SVA (1366 x 768) with webcam for use with HP EliteBook 8440p 594088-001

■ 14.0-in HD+ Antiglare LED SVA (1600 x 900) for use with HP EliteBook 8440p 594089-001

■ 14.0-in HD+ Antiglare LED SVA (1600 x 900) with webcam for use with HP EliteBook 8440p 594090-001

■ 14.0-in HD AntiGlare LED SVA (1366 x 768) for use with HP EliteBook 8440w 598210-001

■ 14.0-in HD AntiGlare LED SVA (1366 x 768) with webcam for use with HP EliteBook 8440w 598211-001

■ 14.0-in HD+ AntiGlare LED SVA (1600 x 900) for use with HP EliteBook 8440w 598212-001

■ 14.0-in HD+ AntiGlare LED SVA (1600 x 900) with webcam for use with HP EliteBook 8440w 598213-001

Display assembly subcomponents

Removal and replacement procedures

■ Display cable 594037-001

■ Ambient light sensor/connector board 594029-001

■ Display hinge/bracket 594039-001

■ Display hinge covers for use with HP EliteBook 8440p 594038-001

■ Display hinge covers for use with HP EliteBook 8440w 594223-001

Display bezel

■ Display bezel without webcam lens for HP EliteBook 8440p 594035-001

■ Display bezel with webcam lens for HP EliteBook 8440p 594036-001

■ Display bezel without webcam lens for HP EliteBook 8440w 594756-001

■ Display bezel with webcam lens for HP EliteBook 8440w 594757-001

Display back cover

The display back cover includes the dual-array microphone, wireless antennas, and

✎

associated cables, and on models that use a webcam, the webcam and webcam cable.

■ Display back cover with webcam for HP EliteBook 8440p 594031-001

■ Display back cover with webcam for HP EliteBook 8440w 594032-001

■ Display back cover without webcam for HP EliteBook 8440p 594033-001

■ Display back cover without webcam for HP EliteBook 8440w 594034-001

■ Display back cover without webcam for HP EliteBook 8440w 577188-001

Maintenance and Service Guide 4–27

Removal and replacement procedures

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-11) and WWAN module (see “WWAN module” on page 4-14).

6. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-22).

4–28 Maintenance and Service Guide

Removal and replacement procedures

Remove the display assembly:

1. Turn the computer right side up, with the front toward you.

2. Open the computer.

3. Remove the wireless antenna cables 1 from the opening, clips, and routing channel 2 on the top cover.

When installing the display assembly, be sure to route the wireless antenna cables through the cable channel. The

✎

wireless antenna cables have exposed shields that contact a grounding pad on the top cover. Failure to make proper contact can result in degraded performance.

4. Disconnect to microphone cable 1 from the system board.

5. Remove the microphone cable from the clips and channel 2 built into the top cover.

6. Disconnect the display cable 3 from the system board, and then remove the display cable.

Maintenance and Service Guide 4–29

Removal and replacement procedures

CAUTION: Support the display assembly when removing the following screws. Failure to support the display

assembly can result in damage to the display assembly and other computer components.

7. Remove the two rubber screw covers 1 and two Torx T8 M 2.5 × 6.0 screws 2 that secure the display assembly to the back of the computer.

8. Remove the two Torx T8M2.5×6.0 screws 3 that secure the display assembly to the bottom of the computer.

9. Turn the computer right-side up and open the display.

10. Remove the two Torx T8M2.5×6.0 screws 1 that secure the display assembly hinges to the base enclosure.

11. Lift the display assembly 2 straight up and remove it.

4–30 Maintenance and Service Guide

Removal and replacement procedures

12. If it is necessary to replace the display bezel or any of the display assembly subcomponents, follow these steps:

a. Remove the four rubber screw covers 1 and the four Torx T8M2.5×6.0 screws 2 that secure the display

bezel to the display assembly.

b. Flex the top inside edge 1, the left and right inside edges 2, and the bottom inside edge 3 of the display

bezel until the bezel disengages from the display enclosure.

c. Remove the display bezel 4. The display bezel is available using the following spare part numbers:

◆ 594036-001 - Display bezel for use on HP EliteBook 8440p equipped with a webcam

◆ 594035-001 - Display bezel for use on HP EliteBook 8440p not equipped with webcam

◆ 594757-001 - Display bezel for use on HP EliteBook 8440w equipped with a webcam

◆ 594756-001 - Display bezel for use on HP EliteBook 8440w not equipped with webcam

Maintenance and Service Guide 4–31

Removal and replacement procedures

13. If it is necessary to replace the display hinges:

a. Remove the four Phillips PM2.5× 5.0 screws that secure the display panel to the display back cover.

b. Remove the display panel cable 1 from the ambient light sensor/connector board and clips 2 in the display

back cover.

c. Remove the display panel 3.

4–32 Maintenance and Service Guide

Removal and replacement procedures

d. Remove 6 Phillips PM2.5×3.0 screws 1 that secure the display hinges to the display panel. The display

hinge set is available as spare part number 594039-001.

e. Remove the display hinges 2.

14. If it is necessary to replace the display hinge covers:

a. Loosen the PM2.5×3.0 screws 1 that hold the display hinge covers in place.

b. Slide the display hinge covers off 2 the display hinges.

Maintenance and Service Guide 4–33

Removal and replacement procedures

15. If it is necessary to replace the display cable:

a. Turn the display panel upside down, with the top edge toward you.

b. Fold back the adhesive strip 1 that covers the display cable connector.

c. Release the support bar 2 that secures the display cable to the display panel.

d. Disconnect the display cable 3 from display panel connector. The display cable is available using spare part

number 594037-001.

16. If necessary to replace the webcam module and cables, the dual-array microphone and microphone cable, or the wireless antennas and cables, replace the display back cover using the following part numbers:

❏ 594031-001 - Display back cover for use on EliteBook 8440p equipped with a webcam

❏ 594032-001 - Display back cover for use on EliteBook 8440w equipped with a webcam

❏ 594033-001 - Display back cover for use on EliteBook 8440p not equipped with a webcam

❏ 594034-001 - Display back cover for use on EliteBook 8440w not equipped with a webcam

The back cover spares that come with or without the webcam include the WLAN and WWAN antenna

✎

cables 1, WLAN and WWAN antenna 2, webcam cable 3 (with webcam), keyboard light and cable 4, and the dual-array microphone and cable 5.

Reverse this procedure to install the display assembly.

4–34 Maintenance and Service Guide

Fan and heat sink

The fan and heat sink spare part kits include replacement thermal material.

✎

Description Spare part number

Fan 594049-001

Heat sink for use on computer models equipped with a graphics subsystem using discrete memory 594050-001

Heat sink for use on computer models equipped with a graphics subsystem using UMA memory 594051-001

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The

✎

computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-22).

Maintenance and Service Guide 4–35

Removal and replacement procedures

Remove the fan:

1. Disconnect the fan cable 1 from the system board.

2. Remove the Mylar strip 2 taped between the fan and the heat sink.

3. Remove the two Torx T8M2.5×6.0 screws 3 that secure the fan to the system board.

4. Lift straight up to remove the fan assembly 4.

4–36 Maintenance and Service Guide

Removal and replacement procedures

Remove the heat sink:

1. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the 4 Phillips PM2.5×10.0 spring-loaded captive screws 1 that secure the heat sink to the system board.

2. Pull the heat sink up 2 and away 3 from the ventilation grill. If necessary, move the heat sink side-to-side to release the heat sink from the thermal material.

The first illustration below shows the heat sink on computer models that use the discrete graphics subsystem. The

✎

second illustration shows the heat sink on computer models that use the UMA graphics subsystem.

3. Remove the heat sink assembly.

Maintenance and Service Guide 4–37

Removal and replacement procedures

Replace the thermal material:

The thermal material must be cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Replacement thermal material is included with fan, heat sink, and heat shield spare parts.

■ Thermal paste is used between the processor 1 and the heat sink section 2 that services it.

■ Thermal pads are used between the system board capacitors 3 and the heat sink section 4 that services it.

■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that

services it.

The first illustration shows thermal material locations on computer models that use the discrete graphics

✎

subsystem. The second illustration shows the thermal material locations on computer models that use the UMA graphics subsystem.

Reverse this procedure to install the fan and heat sink.

4–38 Maintenance and Service Guide

RTC battery

Description Spare part number

RTC battery 581075-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-22).

Remove the RTC battery:

1. Disconnect the RTC battery cable 1 from the system board.

2. Detach the RTC battery 2 from the top cover. The RTC battery is attached to the top cover with double-sided tape.

Removal and replacement procedures

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide 4–39

Removal and replacement procedures

Processor

The processor spare part kit includes replacement thermal material.

✎

Description Spare part number

Intel® Core™ i5 dual-core processors (3-MB L3 cache, 4 threads, 35W):

■ i5-520M, 2.4-GHz processor (Turbo up to 2.93 GHz) 594187-001

■ i5-540M, 2.53-GHz processor (Turbo up to 3.06 GHz) 594188-001

Intel® Core™ i7 quad-core, processor (6-MB L3 cache, 8 threads, 45W):

■ i7-620M, 2.66-GHz processor (Turbo up to 3.33GHz) 587259-001

Intel® Core™ i7 quad-core, processors:

■ i7-720QM, 1.6-GHz processor (Turbo up to 2.8 GHz, 6-MB L3 cache, 8 threads, 45W) 586170-001

■ i7-820QM, 1.73-GHz processor (Turbo up to 3.06 GHz, 8-MB L3 cache, 8 threads, 45W) 583053-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

b. Fan and heat sink (see “Fan and heat sink” on page 4-35)

4–40 Maintenance and Service Guide

Removal and replacement procedures

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click.

Unlocking and locking directions are embossed on the processor socket.

✎

2. Lift the processor 2 straight up and remove it.

When you install the processor, align the gold triangle 3 etched on top of the processor with the triangle embossed

✎

on the processor socket

Clean and replace any thermal material, and then reverse this procedure to install the processor.

Maintenance and Service Guide 4–41

Removal and replacement procedures

Top cover

The top cover spare part kit includes TouchPad assembly, cable, and bracket; the ESD boards; the smart card

✎

reader; and on some models, a fingerprint reader and bracket.

Description Spare part number

Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440p 594098-001

Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440w 594099-001

Top cover with integrated smart card reader without fingerprint reader for use on HP EliteBook 8440w (Plastics Kit includes fingerprint reader plug)

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

594100-001

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the 3 rubber screw covers 1, the 6 Torx T8M2.5×6.0 screws 2, and the 2 Phillips PM2.5× 3.0 screws 3 in the hard drive bay that secure the top cover to the base enclosure.

4–42 Maintenance and Service Guide

Removal and replacement procedures

3. Turn the computer right-side up, with the front toward you.

4. Disconnect the touch pad cable 1, the fingerprint reader cable 2, and the ExpressCard reader cable 3 from the system board.

5. Remove the three Torx T8 M 2.5 × 6.0 screws that secure the top cover to the base enclosure.

6. Lift the rear edge 1 of the top cover until it detaches from the base enclosure.

7. Remove the top cover 2 by lifting it straight up.

Reverse this procedure to install the top cover.

Maintenance and Service Guide 4–43

Removal and replacement procedures

Audio/ExpressCard board

Description Spare part number

Audio/ExpressCard board 594024-001

Before removing the Audio/ExpressCard board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

Remove the Audio/ExpressCard board:

1. Release the speaker cable from the connector 1 on the Audio/ExpressCard board.

2. Remove the two Phillips PM2.0×4.0 × 7.0 broadhead screws 2 and the Phillips PM2.0×4.0 3 screw from the Audio/ExpressCard board.

3. Lift the right edge of the Audio/ExpressCard board 4 up.

4. Slide the Audio/ExpressCard board 5 to the right to clear the audio connectors from the base enclosure.

5. Remove the Audio/ExpressCard board.

Reverse this procedure to install the Audio/ExpressCard board.

4–44 Maintenance and Service Guide

Speakers

Description Spare part number

Speakers (include cables) 594094-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

h. Audio/ExpressCard (see “Audio/ExpressCard board” on page 4-44)

Remove the speakers:

1. Remove the Phillips PM2.5×4.0 screw 1 that secures the left speaker to the base enclosure.

2. Lift the left speaker straight up 2 to remove the left speaker.

3. Lift the right speaker up and to the left 3 to remove the right speaker.

Reverse this procedure to install the speakers.

Maintenance and Service Guide 4–45

Removal and replacement procedures

Bluetooth module and cable

The Bluetooth module spare part does not include the Bluetooth module cable. The Bluetooth module cable is

✎

included in the Cable Kit, spare part number 594030-001.

Description Spare part number

Bluetooth module 594030-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

h. Audio/ExpressCard (see “Audio/ExpressCard board” on page 4-44)

i. Speakers (see “Speakers” on page 4-45)

4–46 Maintenance and Service Guide

Remove the Bluetooth module and cable:

1. Loosen the Phillips PM2.0× 4.0 captive screw 1.

2. Swing the Bluetooth compartment cover open 2 to the right.

Removal and replacement procedures

3. Shift the Bluetooth module right 1 and lift it up 2 until it clears the clips built into the Bluetooth module compartment cover.

4. Remove the Bluetooth module 3 from the Bluetooth module compartment cover.

5. Disconnect the Bluetooth module cable 4 from the Bluetooth module.

6. Remove the Bluetooth module.

Maintenance and Service Guide 4–47

Removal and replacement procedures

7. If it is necessary to replace the Bluetooth module cable:

The Bluetooth module cable is included in the Cable Kit, spare part number 594030-001.

✎

a. Disconnect the Bluetooth module cable 1 from the system board.

b. Remove the Bluetooth module cable 2 from the cable routing channel in the base enclosure.

Reverse this procedure to install the Bluetooth module and cable.

4–48 Maintenance and Service Guide

Modem module

The modem module cable is included in the Cable kit, spare part number 594030-001.

✎

Description Spare part number

High-speed 56k modem for use in all countries and regions except Australia and New Zealand 510099-001

High-speed 56k modem for use only in Australia and New Zealand 510099-011

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

Removal and replacement procedures

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

h. Audio/ExpressCard (see “Audio/ExpressCard board” on page 4-44)

i. Speakers (see “Speakers” on page 4-45)

Remove the modem module:

1. Remove the 2 Phillips PM2.0× 4.0 screws 1 that secure the modem module to the system board.

2. Lift the modem module 2 away from the system board.

3. Disconnect the modem module cable 3 to remove the modem module.

Reverse this procedure to install the modem module.

Maintenance and Service Guide 4–49

Removal and replacement procedures

System board

The system board spare part kit includes replacement thermal material.

✎

Description Spare part number

System board for use with HP EliteBook 8440p discrete graphics subsystem 594026-001

System board for use with HP EliteBook 8440w discrete graphics subsystem 594027-001

System board for use with HP EliteBook 8440p UMA graphics subsystem 594028-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

h. Audio/ExpressCard (see “Audio/ExpressCard board” on page 4-44)

i. Speakers (see “Speakers” on page 4-45)

j. Modem (see “Modem module” on page 4-49)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ SIM (see “SIM” on page 4-8)

■ WLAN module (see “WLAN module” on page 4-11)

■ Memory modules (see “Memory module” on page 4-16)

■ WWAN module (see “WWAN module” on page 4-14)

■ Modem module (see “Modem module” on page 4-49)

■ Fan and heat sink (see “Fan and heat sink” on page 4-35)

■ RTC battery (see “RTC battery” on page 4-39)

■ Processor (see “Processor” on page 4-40)

4–50 Maintenance and Service Guide

Removal and replacement procedures

Remove the system board:

1. Remove the Phillips PM2.0×4.0 screw 1 that secures the thermal heat shield to the base enclosure and compresses the thermal material to the platform controller hub (PCH) chip on the system board.

2. Lift the thermal shield straight up 2 to remove it.

The thermal shield and system board spare parts include replacement thermal material. Clean and install new

✎

thermal material when replacing the thermal shield.

3. Remove the 2 Phillips PM2.5× 4.0 screws 1 that secure the system board to the base enclosure.

4. Use the optical drive connector 2 to lift the system board away from the base enclosure.

5. Remove the system board 3 by lifting it to the right at an angle until the connectors clear the base enclosure.

Reverse this procedure to install the system board.

Maintenance and Service Guide 4–51

Removal and replacement procedures

Modem module cable

The modem module cable is included in the Cable kit, spare part number 594030-001.

✎

Before removing the modem module cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Wireless modules antenna cables (see “WLAN module” on page 4-11 and “WWAN module” on page 4-14)

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-22)

e. Display assembly (see “Display assembly” on page 4-27)

f. RTC battery (see “RTC battery” on page 4-39)

g. Top cover (see “Top cover” on page 4-42)

h. Audio/ExpressCard (see “Audio/ExpressCard board” on page 4-44)

i. Speakers (see “Speakers” on page 4-45)

j. Modem module (“Modem module” on page 4-49)

k. System board (“System board” on page 4-50)

Remove the modem module cable:

1. Release the RJ-11 connector 1 from the clip built into the base enclosure.

2. Remove the modem module cable 2 from the clips and the cable channel 3 built into the base enclosure.

Reverse this procedure to install the modem module cable.

4–52 Maintenance and Service Guide

Computer Setup in Windows 7

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

✎

An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy

✎

support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press displayed at the bottom of the screen.

2. Press

f10 to enter BIOS Setup.

Computer Setup

esc while the “Press the ESC key for Startup Menu” message is

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press displayed at the bottom of the screen.

❏ To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a

pointing device to click the item.

❏ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use

the up arrow key or the down arrow key.

❏ To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the

on-screen instructions.

You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and

✎

make selections in Computer Setup.

2. Press f10 to enter BIOS Setup.

3. Select the File, Security, Diagnostics, or System Configuration menu.

esc while the “Press the ESC key for Startup Menu” message is

Maintenance and Service Guide 5–1

Computer Setup

To exit Computer Setup menus, choose one of the following methods:

■ To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the

screen, and then follow the on-screen instructions.

– or –

Use the

– or –

■ To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the

screen, and then follow the on-screen instructions.

– or –

Use the

Your changes go into effect when the computer restarts.

tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.

tab key and the arrow keys to select File > Save Changes and Exit, and then press enter.

Restoring factory settings in Computer Setup

Restoring defaults will not change the hard drive mode.

✎

To return all settings in Computer Setup to the values configured at the factory, follow these steps:

1. Turn on or restart the computer, and then press displayed at the bottom of the screen.

2. Press

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the

f10 to enter BIOS Setup.

on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press

esc while the “Press the ESC key for Startup Menu” message is

enter.

Your changes go into effect when the computer restarts.

Your password settings and security settings are not changed when you restore the factory settings.

✎

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

✎

5–2 Maintenance and Service Guide

File menu

Select To do this

System Information ■ View identification information for the computer and

Set System Date and Time Set or change the date and time on the computer.

System Diagnostics Displays the following information:

Restore Defaults Replace the configuration settings in Computer Setup with

Reset BIOS security to factory default Restore the BIOS security settings to the factory default.

Computer Setup

the batteries in the system.

■ View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

■ System Information

❐ Identification information for the computer and the

batteries in the system.

❐ Specification information for the processor, cache and

memory size, system ROM, video revision, and keyboard controller version.

■ Start-up Test—Verifies the system components needed for starting the computer.

■ Run-In Test—Runs a comprehensive check on system memory.

■ Hard Disk Test—Runs a comprehensive self-test on any hard drive in the system.

■ Memory Test—Runs a comprehensive test on any memory installed in the computer.

■ Battery Test—Runs a comprehensive test on any batteries installed in the computer.

■ Error Log—Displays a log file if any errors have occurred.

the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.

Ignore Changes and Exit Cancel any changes entered during the current session.

Then exit and restart the computer.

Save Changes and Exit Save any changes entered during the current session. Then

exit and restart the computer. Your changes go into effect when the computer restarts.

Security menu

Some of the menu items listed in this section may not be supported by your computer.

✎

Select To do this

Administrator Tools

Setup BIOS Administrator Password Set up a BIOS administrator password.

User Management (requires a BIOS administrator password)

Create New BIOS User Account ■ Select from a list of BIOS users.

■ Select from a list of ProtectTools users.

(Continued)

Maintenance and Service Guide 5–3

Computer Setup

Select To do this

Security menu (continued)

Password Policy (requires a BIOS administrator password) Revise password policy criteria.

HP SpareKey Enable/disable HP SpareKey (enabled by default).

Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).

Fingerprint Reset on Reboot (If Present) Reset/clear the fingerprint reader ownership (select models

User Tools

Change Password Enter, change, or delete a BIOS administrator password.

HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security

Anti Theft

AT-P Enable/disable Anti-Theft Protection.

DriveLock Passwords ■ Enable/disable DriveLock on any computer hard drive

Automatic DriveLock Enable/disable Automatic DriveLock support.

TPM Embedded Security Enable/disable support for Trusted Platform Module (TPM)

Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary

only; disabled by default).

questions and answers used if you forget your password.

(enabled by default).

■ Change a DriveLock user password or master password.

DriveLock settings are accessible only when you enter

✎

Computer Setup by turning on (not restarting) the computer.

Embedded Security, which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools. For more information, refer to the ProtectTools software Help.

You must have a setup password to change this

✎

setting.

hard drive or the drive in the upgrade bay.

If you run Disk Sanitizer, the data on the selected drive

is destroyed permanently.

System IDs Enter a user-defined computer asset tracking number and

ownership tag.

5–4 Maintenance and Service Guide

Hp 8440P, 8440W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product description

Identifying hardware

External component identification

Top components

Display components

Wireless antennas (select models only)

Buttons, switches, and fingerprint reader

Keys

Pointing devices

Lights

Front components

Rear components

Right-side components

Left-side components

Bottom components

Serial number location

Illustrated parts catalog

Computer major components

Display assembly subcomponents

Cable kit

Plastics kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Hard drive

WLAN module

WWAN module

Memory module

Expansion memory module

Primary memory module

Optical drive

Keyboard and switch cover

Power button board

Display assembly

Fan and heat sink

RTC battery

Processor

Top cover

Audio/ExpressCard board

Speakers

Bluetooth module and cable

Modem module

System board

Modem module cable

Computer Setup in Windows 7

Starting Computer Setup

Computer Setup

Using Computer Setup

Navigating and selecting in Computer Setup

Restoring factory settings in Computer Setup

Computer Setup menus

File menu

Security menu