Hp 8440P, 8440W User Manual

HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation

Maintenance and Service Guide

Document Part Number: 592258-001

Jan u a ry 2 010

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2010 Document Part Number: 592258-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Buttons, switches, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Cable kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Plastics kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Maintenance and Service Guide iv

Contents

Keyboard and switch cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

Audio/ExpressCard board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45

Bluetooth module and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–49

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52

5 Computer Setup

Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Starting Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

14.0-in SVA eDP display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Solid state drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray R/RE DVD±RW SuperMulti Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . 6–6

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe . . . . . . . . . . . . . . . . . 6–7

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System resource specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Backup and recovery

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

v Maintenance and Service Guide

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

8 Connector pin assignments

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

1394a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

DisplayPort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

eSATA/USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

10Recycling

Contents

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Index

Maintenance and Service Guide vi

Product description

HP EliteBook 8440p Notebook PC

Category Description

Product Name HP EliteBook 8440p Notebook PC  

HP EliteBook 8440w Mobile Workstation 

Processors Intel® Core™ i5 dual-core processors:

i5-520M, 2.4-GHz processor (Turbo up to

2.93 GHz), 3-MB L3 cache, 4 threads (35W)

i5-540M, 2.53-GHz processor (Turbo up to

3.06 GHz), 3-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 dual-core processors:

i7-620M, 2.66-GHz processor (Turbo up to

3.33GHz), 4-MB L3 cache, 4 threads (35W)

Intel® Core™ i7 quad-core, processors:

i7-720QM, 1.6-GHz processor (Turbo up to

2.8 GHz),

i7-820QM, 1.73-GHz processor (Turbo up to

3.06 GHz), 8-MB L3 cache, 8 threads (45W)

Chipset Intel® PCH QM57 - Enhanced 

Graphics Intel® Unified Memory Architecture (UMA)

graphics subsystem integrated with shared system memory (dynamically allocated; Intel® Graphics Media Accelerator HD)

Nvidia N10M-NS discrete graphics card with 512 MB of GDDR3 800 MHz graphics subsystem memory

UMA





HP EliteBook 8440p Notebook PC Discrete





HP EliteBook 8440w Mobile Workstation



Nvidia N10M-GLM NS discrete graphics card with 512 MB GDDR3 800 MHz (64 MB x 16 x 4) graphics subsystem memory

Panel All display assemblies include three wireless local

area network (WLAN) antennas and two wide-area network antennas (WWAN)

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display

14.0-in 16:9 HD (1366 x 768) AntiGlare LED display with webcam

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display

Maintenance and Service Guide 1–1





(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

14.0-in 16:9 HD+ (1600 x 900) AntiGlare LED display with webcam

Support privacy filter 

Memory Two customer-accessible/upgradable memory

module slots

Supports dual-channel memory 

DDR3 PC3-10600 1333-MHz memory

Supports the following configurations:

■ 8192-MB total system memory (4096 x 2)

■ 4096-MB total system memory (4096 x 1)

■ 4096-MB total system memory (2048 x 2)*

■ 3072-MB total system memory (2048 + 1024)*

■ 2048-MB total system memory (2048 x 1)*

■ 2048-MB total system memory (1024 x 2)*

■ 1024-MB total system memory (1024 x 1)*

*Brazil 1333-MHz memory configuration

Hard drives Supports 9.5-mm, 6.35-cm (2.5-in) hard drives 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Customer-accessible 

Serial ATA 

Supports the following drives:

■ 500 GB, 7200 rpm

■ 320 GB, 7200 rpm

■ 250 GB, 7200 rpm

Supports the following solid-state drives:

■ 256 GB

■ 160 GB

HP 3D DriveGuard 

RAID 0/1 Support 

Optical drives Fixed (removal of 1 screw required) 

Customer-accessible 

Serial ATA 

12.7-mm (0.50-in) drive tray 

Supports the following drives:

■ Blu-ray R/RE DVD±RW SuperMulti Drive

■ Blu-ray ROM with LightScribe DVD±RW

SuperMulti DL Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

■ DVD-ROM Drive



(Continued)

1–2 Maintenance and Service Guide

Product description

HP EliteBook 8440p Notebook PC

Category Description

Upgrade drive bay 9.5-mm, 6.35-cm (2.50-in) HDDs 

500 GB 7200 rpm 

Supports "No Drive" option 

Diskette drive Supports external USB diskette drive only 

Microphone Integrated dual-array microphone 

Audio HD audio 

Two stereo speakers 

Webcam Integrated 2.0-megapixel webcam 

Modem High-speed 56k modem 

Modem cable not included 

Support for No-Modem option in the Asia Pacific, Japan, and Latin America regions

Ethernet Intel 10/100/1000 network interface card (NIC) with

iAMT

S3/S4/S5 wake on LAN 

NIC power down technology 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion

Ethernet cable not included 

Wireless Integrated wireless local-area network (WLAN)

options by way of WLAN module:

Three WLAN antennas built into display assembly 

Support for no WLAN option 

Support for the following WLAN formats:

Broadcom b/g Intel 802.11a/b/g Intel 802.11a/g/n 2×2 Intel 802.11a/g/n 3×3

Integrated wireless wide-area network (WWAN) options by way of WWAN module:

Two five-band WWAN antennas built into display assembly

Subscriber identity module (SIM) security (customer-accessible in battery bay)

Support for the following WWAN formats:

■ Qualcomm WW evolution-data optimized (EVDO), high-speed downlink packet access (HSDPA)

■ Ericsson HSDPA

Supports WWAN after-market options 



Integrated personal area network (PAN) options by way of Bluetooth® module

Support for no PAN option 

Maintenance and Service Guide 1–3



(Continued)

Product description

HP EliteBook 8440p Notebook PC

Category Description

Digital card One ExpressCard/54 slot 

Integrated secure digital (SD)/ MultiMedia card (MMC) card reader

Ports Audio-in (stereo microphone) 

Audio-out (stereo headphone) 

DisplayPort digital display interface 

RJ-11; modem 

RJ-45; Ethernet, with link and activity lights 

USB 2.0 (3) 

USB 2.0/eSATA combo (1) 

VGA (D-sub 15) supporting 1600 × 1200 external monitor at 75-Hz (hot plug/unplug with auto-detect)

1394a 

Multi-pin AC port 

Docking HP docking station 

HP advanced docking station 

UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation

Keyboard/pointing devices

Power requirements Supports the following AC adapter with localized

11.97-in keyboard with embedded numeric keypad 

Spill-resistant keyboard 

Dura-Keys 

Vertical and horizontal scrolling, taps enabled as default

Dual point (pointing stick and TouchPad) with 2 pointing stick buttons and 2 TouchPad buttons and vertical scrolling (taps enabled as default)

cable plug (3-wire plug with ground pin and 3-pin DC connector):

65-W “Smart” adapter 

90-W “Smart” adapter 

9 cell Li-ion battery (100 Wh) 3.0 Ah (does not support HP Fast Charge)

6 cell Li-ion battery (55 Wh) 2.55 Ah 

6 cell 1000-cycle battery (51 Wh) 2.55 Ah 

4 cell Li-ion battery (37 Wh) 2.55 Ah 

Support for 8-cell Li-ion Extended Life battery 

Support for 12-cell Ultra Capacity battery 



(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description

Security Integrated HP Fingerprint sensor (select models

only)

Integrated smart card reader 

Security cable slot 

Trusted platform module (TPM) V.1.2 

Full volume encryption 

Preboot authentication (password, smart card, biometric)

Operating system Preinstalled:

Vista Basic 32 with Microsoft Basics

Windows XP Professional SP3 (EN, FR, JP) with Microsoft Basics

Windows Vista Business SP1 32 with Microsoft Basics

Windows 7 Home Premium 32 with Microsoft Basics (Japan only)

Windows 7 Home Premium 64 with Microsoft Basics (Japan only)

HP EliteBook 8440p Notebook PC UMA



HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion



Windows 7 Professional 32 with Microsoft Basics (Japan only)

Windows 7 Professional 64 with Microsoft Basics (Japan only)

XP Professional SP3 with Microsoft Basics (with Windows 7 Professional COA; Japan only)

FreeDOS

Preinstalled with Office:

Vista Basic 32 with Office 2007 Ready (not available for Japan)

Vista Basic 32 with Office 2007 Personal (Japan only)

Vista Basic 32 with Office 2007 Personal with PowerPoint (Japan only)

Vista Basic 32 with Office Professional (Japan only)

Windows Vista Business 32 with Office Ready (not available for Japan)

Windows Vista Business 32 with Personal (Japan only)

Windows Vista Business 32 with Personal and PowerPoint (Japan only)



Windows Vista Business 32 with Professional (Japan only)

Maintenance and Service Guide 1–5



(Continued)

Product description

Category Description

Windows 7 Home Basic 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 32 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 32 with Office 2007 Professional (Japan only)

Windows 7 Home Premium 64 with Office 2007 Ready (not available for Japan)

Windows 7 Home Premium 64 with Office 2007 Personal (Japan only)

Windows 7 Home Premium 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Home Premium 64 with Office 2007 Professional (Japan only)

Windows 7 Pro 32 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 32 with Office 2007 Personal (Japan only)

HP EliteBook 8440p Notebook PC UMA

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Workstation



Windows 7 Pro 32 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 32 with Office Professional (Japan only)

Windows 7 Pro 64 with Office 2007 Ready (not available for Japan)

Windows 7 Pro 64 with Office 2007 Personal (Japan only)

Windows 7 Pro 64 with Office 2007 Personal with PowerPoint (Japan only)

Windows 7 Pro 64 with Office Professional (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Office Ready (not available for Japan)

Windows XP Pro (with Windows 7 Pro COA) with Personal (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Personal and PowerPoint (Japan only)

Windows XP Pro (with Windows 7 Pro COA) with Professional (Japan only)



(Continued)

1–6 Maintenance and Service Guide

Product description

Category Description

Restore Media:

Windows Vista Ultimate 32

Windows Vista Business 32/64

Windows Vista Home Basic 32

Windows XP Professional

DRDVD Windows XP

DRDVD Windows Vista

DRDVD Windows 7

DRDVD Windows 7 with WinDVD

Windows XP Professional

Windows Vista Business 32

Windows Vista Business 64

Windows 7 Home Basic 32

Windows 7 Home Premium 32

HP EliteBook 8440p Notebook PC UMA

HP EliteBook 8440p Notebook PC Discrete

HP EliteBook 8440w Mobile Wor kstat ion



Windows 7 Home Premium 64

Windows 7 Pro 32

Windows 7 Pro 64

Certified:

SUSE Linux Enterprise Desktop

Web-only Support:

Windows XP Pro 64

Windows Vista Business 64

Windows Vista Enterprise 32

Windows Vista Enterprise 64

Serviceability Customer replaceable parts:

AC adapter

Battery (system)

Hard drive

Solid-state drive

Memory module

Optical drive



Mini-PCI components

Maintenance and Service Guide 1–7



Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

In Windows® 7:

» Select Start > Control Panel > System and Security > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows Vista®:

External component identification

1. Select Start > Computer > System Properties.

2. In the left pane, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Windows includes the User Account Control feature to improve the security of your computer. You may be

✎

prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Maintenance and Service Guide 2–1

External component identification

Top components

Display components

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or

Standby (Windows XP) if the display is closed while the power is on.

(2) Internal microphones (2) Record sound.

If there is a microphone icon next to each microphone opening, the

✎

computer has internal microphones.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

(5) Keyboard light Illuminates the keyboard in low-light conditions. The keyboard light is

embedded in a push/push switch. You push the keyboard light cover to open and turn the light on. Push again to close and turn the light off.

2–2 Maintenance and Service Guide

Wireless antennas (select models only)

External component identification

Item Component Description

(1) WWAN antennas (2)* (select

models only)

(2) WLAN antennas (3)* (select

models only)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–3

External component identification

Buttons, switches, and fingerprint reader

Item Component Description

(1) Power but to n ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

Although you can shut down the computer with the power button, the

✎

recommended procedure is to use the Windows Shut Down command.

■ When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP).

■ When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings:

■ In Windows 7: Select Start > Control Panel > System and Security > Power Options.

■ In Windows Vista: Select Start > Control Panel > System and Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and Maintenance > Power Options.

(2) Internal display switch Turns off the display if the display is closed while the power is on.

(3) QuickLook button Allows you to save calendar, contact, inbox, and task information from

Microsoft Outlook to the hard drive of the computer. When the computer is off or in Hibernation, press the QuickLook button to view this information without waiting for the operating system to restart.

(4) QuickWeb button Opens the Web browser.

(5) Wireless button Turns the wireless feature on or off but does not establish a wireless

connection

(Continued)

2–4 Maintenance and Service Guide

Item Component Description

(6) TouchPad button Turns the TouchPad on or off.

(7) Caps lock button Turns caps lock on or off.

(8) Num lock button Turns num lock on or off.

(9) Volume mute button Mutes and restores speaker sound.

(10) Volume down button Decreases speaker volume.

(11) Volume up button Increases speaker volume.

(12) Fingerprint reader (select models

only)

Allows a fingerprint logon to Windows, instead of a password logon.

External component identification

Maintenance and Service Guide 2–5

External component identification

Keys

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1)

(2)

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Use like an external numeric keypad when you enable the num lock function

(6) Function keys Execute frequently used system functions when pressed in combination with

esc key Displays system information when pressed in combination with the fn key.

fn key Executes frequently used system functions when pressed in combination with

a function key or the

by pressing the fn key in combination with the num lk key.

fn key.

the

■ Display system information. fn+esc

■ Initiate Standby or Sleep. fn+f3

■ Switch the screen image. fn+f4

■ Display battery information. fn+f8

■ Decrease screen brightness. fn+f9

■ Increase screen brightness. fn+f10

■ Activate the ambient light sensor. fn+f11

esc key.

2–6 Maintenance and Service Guide

Pointing devices

External component identification

Item Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Right pointing stick button Functions like the right button on an external mouse.

(6) TouchPad scroll zone* Scrolls up or down.

(7) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing the computer, and select Mouse settings.

■ In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.

Maintenance and Service Guide 2–7

External component identification

Lights

The computer may look slightly different from the illustration in this section.

✎

Item Component Description

(1) Wireless lights (2)* ■ Blue: An integrated wireless device, such as a WLAN device, the

HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

(2) Power lights (2)† ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

(3) Battery light ■ Amber: A battery is charging.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(4) Drive light ■ Blinking turquoise: The hard drive or optical drive is being accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive,

and if present, the hard drive in the upgrade bay.

(5) QuickLook light Turns on briefly when the QuickLook button is pressed.

(6) QuickWeb light Turns on briefly when the QuickWeb button is pressed.

(7) TouchPad light ■ Turquoise: The TouchPad is on.

■ Amber: The TouchPad is off.

(Continued)

2–8 Maintenance and Service Guide

External component identification

Item Component Description

(8) Caps lock light On: Caps lock is on.

(9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(10) Volume mute light ■ On: Computer sound is on.

■ Amber: Computer sound is off.

(11) Volume down light Blinking: The volume down button is being used to decrease the speaker

volume.

(12) Volume up light Blinking: The volume up button is being used to increase the speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Maintenance and Service Guide 2–9

External component identification

Front components

Item Component Description

(1) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

(2) Power light ■ On: The computer is on.

(3) Battery light ■ Amber: A battery is charging.

(4) Drive light ■ Blinking turquoise: The hard drive or an external optical drive is being

(WLAN) device, the HP Mobile Broadband Module, and/ or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in Hibernation.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

accessed.

■ Amber: HP 3D DriveGuard has temporarily parked the hard drive, and if present, the hard drive in the upgrade bay.

(5) Business card slot Holds a business card in position so that the webcam (select models only)

can capture an image.

(6) SD Card Reader Supports the optional Secure Digital (SD) Memory Card and MultiMediaCard

(MMC) digital card formats.

(7) Display release button Opens the computer.

(8) Speakers (2) Produce sound.

(9) Bluetooth compartment Contains a Bluetooth module.

2–10 Maintenance and Service Guide

Rear components

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Power connector Connects an AC adapter.

(3) DisplayPort Connects an optional digital display device such as a high-performance

(4) External monitor port Connects an external VGA monitor or projector.

External component identification

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

monitor or projector.

Maintenance and Service Guide 2–11

External component identification

Right-side components

Item Component Description

(1) Smart card reader Supports optional smart cards and Java™ cards.

(2) Upgrade drive bay Supports an optical drive or a hard drive.

(3) eSATA/USB combo port Connects an optional high-performance eSATA component, such as a

(4) RJ-45 (network) jack Connects a network cable.

(5) RJ-11 (modem) jack Connects a modem cable.

external mass-storage device, or connects an optional USB device.

Left-side components

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) USB ports (3) Connects an optional USB devices.

(3) 1394 port Connects an optional IEEE 1394 or 1394a audio/visual device, such as a

(4) ExpressCard slot Supports optional ExpressCard/54 cards.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

camcorder.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

2–12 Maintenance and Service Guide

Bottom components

External component identification

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located

inside the battery bay.

(4) Docking connector Connects an optional docking device.

(5) Accessory battery connector Connects an optional accessory battery.

(6) Vents (7) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Wireless module compartment Contains a WWAN module (select models only) and/or WLAN module.

To prevent an unresponsive system, replace the wireless module only

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(8) Business card holder Holds a business card.

(9) Memory module compartment Contains the expansion memory module slot.

(10) Hard drive bay Secures the hard drive.

Maintenance and Service Guide 2–13

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Service tag color varies on select models.

✎

The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial: This is an alphanumeric identifier that is unique to each product.

(3) Product: This number provides specific information about the product's hardware components. The part

number helps a service technician to determine what components and parts are needed.

(4) Warranty: The number describes the duration of the warranty period for the computer.

(5) Model: This is the number used to locate documents, drivers, and support for the computer.

Illustrated parts catalog

Warranty and Model fields are excluded from the service tag on select models.

✎

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

(1) Display assembly - 14.0-in, antiglare display for use with computer models equipped with

WLAN and WWAN capability (includes 3 transmit/receive WLAN antenna, 2 transmit/receive WWAN antenna, and cables):

14.0-in HD AntiGlare LED SVA (1366x768) for use with HP EliteBook 8440p 594087-001

14.0-in HD AntiGlare LED SVA (1366x768) with webcam for use with HP EliteBook 8440p 594088-001

14.0-in HD+ AntiGlare LED SVA (1600x900) for use with HP EliteBook 8440p 594089-001

14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440p 594090-001

14.0-in HD AntiGlare LED SVA (1366x768) for use with HP EliteBook 8440w 598210-001

14.0-in HD AntiGlare LED SVA (1366x768) with webcam for use with HP EliteBook 8440w 598211-001

14.0-in HD+ AntiGlare LED SVA (1600x900) for use with HP EliteBook 8440w 598212-001

14.0-in HD+ AntiGlare LED SVA (1600x900) with webcam for use with HP EliteBook 8440w 598213-001

Display assembly subcomponents - See “Display assembly subcomponents” on page 3-8 for more display assembly subcomponent information.

Display cable 594037-001

Ambient light sensor/connector board 594029-001

Display hinge/bracket (left and right) 594039-001

Display hinge cover (left and right) for use with HP EliteBook 8440p 594038-001

Display hinge cover (left and right) for use with HP EliteBook 8440w 594223-001

Display bezel without webcam lens for HP EliteBook 8440p 594035-001

Display bezel with webcam lens for HP EliteBook 8440p 594036-001

Display bezel without webcam lens for HP EliteBook 8440w 594756-001

Display bezel with webcam lens for HP EliteBook 8440w 594757-001

Display back cover with webcam for use with HP EliteBook 8440p 594031-001

Display back cover with webcam for use with HP EliteBook 8440w 594032-001

Display back cover without webcam for use with HP EliteBook 8440p 594033-001

Display back cover without webcam for use with HP EliteBook 8440w 594034-001

(2) Switch cover

Switch cover with LED board for use with HP EliteBook 8440p 594095-001

Switch cover with LED board for use with HP EliteBook 8440w 594096-001

(3) Power button board with cable 594025-001

(4) Keyboards (include keyboard cable)

For use in Brazil 594052-201

For use in Bulgaria 594052-261

For use in Czech Republic 594052-221

For use in Denmark 594052-081

For use in Europe 594052-B31

For use in Europe A4 594052-A41

For use in France 594052-051

For use in French Canada 594052-121

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

For use in Germany 594052-041

For use in Greece 594052-DJ1

For use in Hungry 594052-211

For use in Iceland 594052-DD1

For use in Israel 594052-BB1

For use in Italy 594052-061

For use in Japan 594052-291

For use in Latin America 594052-161

For use in Norway 594052-091

For use in Portugal 594052-131

For use in Russia 594052-251

For use in Saudi Arabia 594052-171

For use in Slovakia 594052-231

For use in Slovenia 594052-BA1

For use in South Korea 594052-AD1

For use in Spain 594052-071

For use in Sweden/Finland 594052-B71

For use in Switzerland 594052-BG1

For use in Taiwan 594052-AB1

For use in Thailand 594052-281

For use in Turkey 594052-141

For use in United Kingdom 594052-031

For use in United States 594052-001

(5) Fan 594049-001

(6) Heat sink

For use with discrete graphics subsystem 594050-001

For use with Unified Memory Architecture (UMA) graphics subsystem 594051-001

Plastics kit with plastic screw covers, ExpressCard blank, RJ11 plug, and fingerprint reader plug not illustrated. See “Plastics kit” on page 3-11 for more Plastics kit information.

(7a) ExpressCard slot bezel

(7b) Hard drive bay cover

(7c) Memory module compartment cover

(7d) WLAN and WWAN module compartment cover

(7e) Bluetooth module compartment cover

Cable kit (includes Bluetooth cable and modem cable with RJ11 connector) 594030-001

594091-001

(8a) Bluetooth module cable. See “Cable kit” on page 3-10 for more Cable kit information.

(8b) Modem module cable with RJ-11 jack. See “Cable kit” on page 3-10 for more Cable kit

information.

(Continued)

3–4 Maintenance and Service Guide

+ 124 hidden pages