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HPE Apollo 4520 Gen9 Chassis Setup and Installation Guide
Abstract
This document contains setup, installation, and configuration information for the HPE Apollo
4520 Gen9 Chassis. This document is for the person who installs, administers, and
troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.
Part Number: 819251-006
Published: September 2018
Edition: 6
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©
Copyright 2015-2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
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Contents
Planning the installation.........................................................................5
Identifying components and LEDs........................................................ 9
Verifying the pallet contents..........................................................................................................5
Warnings and cautions..................................................................................................................6
Space and airflow requirements................................................................................................... 7
Temperature requirements............................................................................................................7
Power requirements......................................................................................................................7
Grounding requirements............................................................................................................... 8
Front panel components............................................................................................................... 9
Storage display LEDs.........................................................................................................9
Server front panel components........................................................................................ 10
Server front panel LEDs and buttons............................................................................... 11
Rear panel components..............................................................................................................12
Power supply LEDs .........................................................................................................12
Management module components...................................................................................13
Management module LEDs..............................................................................................14
I/O module components................................................................................................... 14
I/O module LEDs..............................................................................................................15
PCIe slot definitions (standard I/O module)..................................................................... 15
PCIe slot definitions (I/O module with x16 riser option)................................................... 16
HPE H240 Smart Host Bus Adapter port identification.................................................... 18
I/O module power connector identification..................................................................................18
LFF drive bay identification......................................................................................................... 19
Expander module LEDs.............................................................................................................. 19
Expander link mapping............................................................................................................... 19
Installing the chassis............................................................................20
Setting up and installing the chassis...........................................................................................20
Disassembling the chassis..........................................................................................................20
Installing the chassis into the rack.............................................................................................. 24
Installing the system components into the chassis..................................................................... 27
Installing a server............................................................................................................. 27
Installing a hot-plug drive................................................................................................. 28
Installing a flex slot power supply.....................................................................................29
Installing the system fan...................................................................................................30
Installing a management module..................................................................................... 31
Installing the expansion board......................................................................................... 31
Installing an I/O module................................................................................................... 33
Cabling and powering up the chassis.................................................35
Cabling the chassis.....................................................................................................................35
Installing the cable management arm.............................................................................. 35
Converting the cable management arm for opposite side mounting................................37
I/O module option cabling........................................................................................................... 38
HPE H240 Smart Host Bus Adapter cabling.................................................................... 38
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Powering up the system..............................................................................................................40
Hot-plug power supply calculations..................................................................................40
Power capping............................................................................................................................ 41
Power capping modes......................................................................................................41
Configuring a power cap.................................................................................................. 41
Setting the chassis power cap mode with the PPIC utility.....................................42
Setting the chassis power cap mode with HPE APM............................................ 42
Troubleshooting.................................................................................... 44
Important safety information ...................................................................................................... 44
Symbols on equipment.....................................................................................................44
Troubleshooting resources..........................................................................................................45
Specifications........................................................................................46
Environmental specifications ..................................................................................................... 46
Chassis specifications ................................................................................................................46
Power supply specifications........................................................................................................46
HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............................47
HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply...............................47
HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply..............................49
HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply.............................49
HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply..........................................50
Hot-plug power supply calculations............................................................................................ 51
Environmental considerations.............................................................52
Communications interference..................................................................................................... 52
Preventing electrostatic discharge.............................................................................................. 52
Grounding methods to prevent electrostatic discharge...............................................................52
Websites................................................................................................ 54
Support and other resources...............................................................55
Accessing Hewlett Packard Enterprise Support......................................................................... 55
Accessing updates......................................................................................................................55
Customer self repair....................................................................................................................56
Remote support.......................................................................................................................... 56
Warranty information...................................................................................................................56
Regulatory information................................................................................................................57
Documentation feedback............................................................................................................ 57
Acronyms and abbreviations...............................................................58
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Planning the installation
Verifying the pallet contents
Item Description
1 I/O module
2 Management module
3 System fans (5)
4 SAS expander module
5 Drive
6 HPE Apollo 4520 Gen9 Chassis
7 Server
8 Power supply
9 Power supply blank
10 Rack rails and cable management arm
1
The quantity depends on the configuration ordered.
2
Not shown
1
1
2
2
Planning the installation 5
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Warnings and cautions
WARNING: To reduce the risk of personal injury or damage to equipment, heed all warnings and
cautions throughout the installation instructions.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The rack is bolted to the floor using the concrete anchor kit.
• The leveling feet extend to the floor.
• The full weight of the rack rests on the leveling feet.
• The racks are coupled together in multiple rack installations.
• Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Remove all installed components from the chassis before installing or moving the chassis.
• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately
support the chassis during installation and removal.
WARNING: Always have at least two people to lift the chassis into the rack. If the chassis is being
loaded into the rack above chest level, an additional person must assist with aligning the chassis
with the rails while the other people support the weight of the chassis.
WARNING: Be sure to install enclosures starting from the bottom of the rack and work your way up
the rack.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Never reach inside the chassis while the system is powered up.
• Perform service on system components only as instructed in the user documentation.
CAUTION: Always be sure that equipment is properly grounded and that you follow proper
grounding procedures before beginning any installation procedure. Improper grounding can result in
ESD damage to electronic components. For more information, see Preventing electrostatic
discharge.
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CAUTION: When performing non-hot-plug operations, you must power down the chassis and/or the
system. However, it may be necessary to leave the chassis powered up when performing other
operations, such as hot-plug installations or troubleshooting.
Space and airflow requirements
To enable servicing and ensure adequate airflow, observe the following spatial requirements when
deciding where to install a rack:
• Leave a minimum clearance of 121.9 cm (48.0 in) in front of the rack and between rows of racks.
• Leave a minimum clearance of 76.2 cm (30.0 in) in back of the rack for a single row of racks or after
the final row of racks.
Hewlett Packard Enterprise Rack products draw cool air in through the front and expel warm air through
the rear of the enclosure. Therefore, the front of the rack enclosure must be adequately ventilated to
enable ambient room air to enter the enclosure, and the rear of the enclosure must be adequately
ventilated to enable the warm air to escape from the enclosure.
IMPORTANT: Do not block the ventilation openings.
If the front of the rack is not completely filled with components, the remaining gaps between the
components can cause changes in the airflow, which can adversely affect cooling within the rack. Cover
these gaps with blanking panels.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
Racks provide proper server cooling from flow-through perforations in the front and rear doors that
provide a 65% open area for ventilation.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the rack in a well-ventilated,
climate-controlled environment.
The operating temperature inside the rack is always higher than the room temperature and is dependent
on the configuration of equipment in the rack. Check the TMRA for each piece of equipment before
installation.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the chassis or to increase the internal
rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of IT equipment by licensed electricians. This equipment is designed to operate in installations
covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of
Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the
product rating label or the user documentation supplied with that option.
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WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload
the AC supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the chassis from power fluctuations and temporary interruptions with a regulating
UPS. This device protects the hardware from damage caused by power surges and voltage spikes
and keeps the chassis in operation during a power failure.
Grounding requirements
This equipment must be grounded properly for proper operation and safety. In the United States, you
must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article
250, as well as any local and regional building codes.
In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA
C22.1, Canadian Electrical Code.
In all other countries, you must install the equipment in accordance with any regional or national electrical
wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch
wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with this equipment, Hewlett Packard Enterprise
recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes
a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those
complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips to
supply power to this equipment is not recommended.
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Identifying components and LEDs
Front panel components
Item Description
1 Server bay 1
2 Server bay 1 LFF drives
3 Server bay 2
4 Server bay 2 LFF drives
5 Chassis serial label pull tab
6 Quick-release levers (2)
7 Storage LED display
Storage display LEDs
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Item LED description LED state
1 UID LED
2 Drive health LED
3 Backplane health
LED
Off = Normal operating mode
Solid blue = One or more drives is in locate mode.
Flashing blue = Firmware update is in progress.
Off = No drives are configured.
Solid green = One or more drives are members of a logical drive.
Flashing green = One or more drives are rebuilding or performing a RAID
migration, stripe size migration, capacity expansion, logical drive extension,
or erasing.
Flashing amber = One or more drives are predicted to fail.
Solid amber = One or more drives have failed.
Green = Backplane health is normal.
Amber = Backplane error detected
Server front panel components
Item Description
1 Drive bay 1
2 Drive bay 2
3 Server ejector button
4 SUV cable connector
5 Server serial label pull tab
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Server front panel LEDs and buttons
Item Description Status
1 Power On/Standby
button and system power
LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
2 UID button/LED
3 Server health LED
4 Server backup LED
Solid amber = System in standby
Off = No power present
Solid blue = Activated
Flashing blue:
• 1 Hz/cycle per sec = Remote management or firmware upgrade
in progress
• 4 Hz/cycle per sec = iLO manual reboot sequence initiated
• 8 Hz/cycle per sec = iLO manual reboot sequence in progress
Off = Deactivated
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Off = Normal operations. No backup in progress.
Flashing white = Backup in progress. Do not remove drives or
associated system components, and do not power down the server.
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Rear panel components
Item Description
1 Server bay 2 I/O module
2 Server bay 1 I/O module
3 Power supply bay 4
4 Power supply bay 3
5 Power supply bay 2
6 Power supply bay 1
7 Management module
Power supply LEDs
The power supply LED is located on each power supply.
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LED Status Description
Off System is off or power supply has failed.
Solid Green Normal
Management module components
Item Description
1 HPE APM connector
2 HPE iLO connector
3 Management module thumbscrew
4 Reserved
5 Management module release lever
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Management module LEDs
Item Description
1 Management module UID LED
2 Management module health LED
3 iLO link LED
4 iLO activity LED
I/O module components
Item Description
1 PCIe expansion slot 4
2 PCIe expansion slot 3
3 PCIe expansion slot 2
4 PCIe expansion slot 1
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Table Continued
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Item Description
5 FlexibleLOM slot
6 NIC 2
7 NIC 1
The FlexibleLOM slot is not available on the I/O module with the x16 PCIe riser option.
I/O module LEDs
Item Description
1 NIC 1 activity LED
2 NIC 1 link LED
3 NIC 2 activity LED
4 NIC 2 link LED
PCIe slot definitions (standard I/O module)
Processor 2 must be installed to support options installed in PCIe expansion slots 3 and 4.
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Item Description
1 PCIe expansion slot 4 — PCIe3 x8 (8, 4, 2, 1)
2 PCIe expansion slot 3 — PCIe3 x8 (8, 4, 2, 1)
3 PCIe expansion slot 2 — PCIe3 x8 (8, 4, 2, 1)
4 PCIe expansion slot 1 — PCIe3 x8 (8, 4, 2, 1)
5 FlexibleLOM slot — PCIe3 x8
PCIe slot definitions (I/O module with x16 riser option)
Processor 2 must be installed to support options installed in PCIe expansion slots 3 and 4.
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Item Description
1 PCIe expansion slot 4 — PCIe3 x8 (8, 4, 2, 1)
2 PCIe expansion slot 3 — PCIe3 x8 (8, 4, 2, 1)
3 PCIe expansion slot 2 — PCIe3 x16 (16, 8, 4, 2, 1)
4 PCIe expansion slot 1 — PCIe3 x8 (8, 4, 2, 1)
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HPE H240 Smart Host Bus Adapter port identification
Item Description
1 Port 2i
2 Port 1i
I/O module power connector identification
Item Description
1 PCIe expansion slot 1 power connector
2 PCIe expansion slot 2 power connector
3 PCIe expansion slot 3 power connector
4 PCIe expansion slot 4 power connector
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LFF drive bay identification
This chassis supports 23 LFF drives and 2 expander modules (numbered A and B) per server. The first
digit in the illustration represents the server associated with the drive and the second set of digits
represent the drive bay number.
Expander module LEDs
State Description
Green Expander module health is good
Amber Expander module fault detected
Expander link mapping
All 46 hard drives are accessible from either server 1 or server 2:
• Expander A in backplane 1 connects to node 1 I/O module ports 1A/1B.
• Expander B in backplane 1 connects to node 2 I/O module ports 2A/2B.
• Expander A in backplane 2 connects to node 2 I/O module ports 1A/1B.
• Expander B in backplane 2 connects to node 1 I/O module ports 2A/2B.
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Installing the chassis
Setting up and installing the chassis
Procedure
1. Set up and install the rack. For more information, see the documentation that ships with the rack.
2. Disassemble the chassis.
3. Install the chassis into the rack.
4. Install the system components into the chassis.
Disassembling the chassis
Prerequisites
• Before installing the chassis into the rack, you must remove the pluggable modules and system
components from the chassis.
• Because a fully populated chassis can weigh up to 99.79 kg ( 220.00 lb), remove the components from
the chassis to make moving and installing the chassis easier.
Procedure
1. With the chassis still on the pallet, remove all components from the front and rear of the chassis:
• Power supplies
• Management module
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• I/O module
CAUTION: To avoid damage to the server, always support the bottom of the server when
removing it from the chassis.
• Server
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CAUTION: To avoid damage to the device, do not use the removal handle to carry it.
2. Remove the access panel.
3. Remove all LFF drives.
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4. System fans (bays 1 through 4):
a. In bay 5, open the fan bay door.
b. Remove the system fans from all 5 fan bays.
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Installing the chassis into the rack
WARNING: Always have at least two people to lift the chassis into the rack. If the chassis is being
loaded into the rack above chest level, an additional person must assist with aligning the chassis
with the rails while the other people support the weight of the chassis.
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Remove all installed components from the chassis before installing or moving the chassis.
• Use caution and get help to lift and stabilize the chassis during installation or removal, especially
when the chassis is not fastened to the rack.
WARNING: To avoid risk of personal injury or damage to the equipment, do not stack anything on
top of rail-mounted equipment or use it as a work surface when extended from the rack.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
CAUTION: Hewlett Packard Enterprise has not tested or validated the chassis with any third-party
racks. Before installing the chassis in a third-party rack, be sure to properly scope the limitations of
the rack. Before proceeding with the installation, consider the following:
• You must fully understand the static and dynamic load carrying capacity of the rack and be sure
that it can accommodate the weight of the chassis.
• Be sure sufficient clearance exists for cabling, installation and removal of the chassis, and
actuation of the rack doors.
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The chassis requires rails for installation in a rack. To install the rack rails, see the Quick Deploy Rail
System Installation Instructions that ship with the rack hardware kit.
You can install up to nine chassis in a 36U, 1200mm deep rack. If you are installing more than one
chassis, install the first chassis in the bottom of the rack, and then install additional chassis by moving up
the rack with each subsequent chassis. Plan the rack installation carefully because it is difficult to change
the location of components after they are installed.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The rack is bolted to the floor using the concrete anchor kit.
• The leveling feet extend to the floor.
• The full weight of the rack rests on the leveling feet.
• The racks are coupled together in multiple rack installations.
• Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before installing the chassis.
WARNING: To reduce the risk of personal injury or damage to the equipment, you must fully extend
the rails. To fully extend the rails, press the push tabs and extend the rails until the rails click twice.
Procedure
1. Extend the rails until they stop.
2. Fully extend the rails by pressing the push tabs and extending the rails until the rails click two times.
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CAUTION: Be sure to keep the product parallel to the floor when installing the chassis. Tilting
the product up or down could result in damage to the rails.
3. Install the chassis into the J-slot on the rails, and then pull it forward.
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4. Press the Push tabs on each rail, and then slide the chassis into the rack. When the chassis stops
midway, press the push tabs on each rail to release the chassis and slide it fully into the rack.
CAUTION: Press and hold the "Push" tab on each rail until the chassis begins to slide into the
rack. Then, release the "Push" tabs and continue to slide the chassis into the rack. Press and
hold the "Push" tab on each rail again when the rails lock at a 76.2-cm (30-inch) extension.
Then, release the "Push" tabs again and finish sliding the chassis into the rack. Failure to
release the "Push" tabs may cause damage to the rails.
Installing the system components into the chassis
Once the chassis is installed in the rack, begin installing the components in the chassis.
Installing a server
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all
bays are populated with a component or a blank.
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Procedure
1. Prepare the server for installation
2. Install the server. When seated properly, the server will be flush with the front of the chassis and the
release lever will close completely without resistance.
Installing a hot-plug drive
WARNING: To reduce the risk of injury from electric shock, do not install more than one drive carrier
at a time.
Procedure
1. Remove the drive blank.
2. Prepare the low-profile LFF hot-plug drive for installation.
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3. Install the LFF hot-plug drive in the chassis.
4. Determine the status of the drives using the drive LEDs located on the storage display LEDs.
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
Installing a flex slot power supply
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.
Procedure
Install the component as indicated.
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Installing the system fan
Procedure
1. To install a fan in bay 5, open the fan door. For all other fans, proceed to step 2.
2. Push in on the tabs, and then insert the system fan into the chassis.
IMPORTANT: Use the tabs to insert the system fan into the chassis. Do not push in on the
system fan grill to install it.
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Installing a management module
Procedure
Install the component as indicated.
Installing the expansion board
Prerequisites
When planning installation of the I/O module expansion board options, review the following requirements:
• Single and dual installation of the HPE H240 Smart Host Bus Adapter is supported.
• Multipath I/O (MPIO) is supported in dual installation of the HPE H240 Smart Host Bus Adapter.
• RAID mode is not supported.
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Procedure
1. Remove the I/O module.
2. Remove the I/O module access panel.
3. Remove the PCIe blank from the expansion slot.
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4. Install a supported expansion board option in one of the PCIe expansion slots.
If installing an expansion board option in an I/O module with the x16 riser option, be sure to install the
x16 expansion board in PCIe slot 2. For more information, see the "PCIe slot definitions (I/O module
with x16 riser option)."
5. Cable the board according to the option installed. For more information, see "I/O module option
cabling."
Installing an I/O module
Install any I/O module options before installing the I/O module into the chassis.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into RJ-45 connectors.
Procedure
Install the component as indicated.
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Cabling and powering up the chassis
Cabling the chassis
After all system hardware is installed, cable the components.
WARNING: To reduce the risk of electric shock or injury due to high-current electrical energy, be
sure that all power is completely disconnected at the source before beginning any power
connections to the power bus bars or power bus box.
WARNING: Be sure that all circuit breakers are locked in the off position before connecting any
power components.
CAUTION: To avoid damaging the fiber cables, do not drape cables from one side of the rack to the
other and do not run cables over a hard corner or edge.
Procedure
1. Connect the network cables to the Ethernet ports on the I/O module (I/O module components on
page 14).
2. Connect a network cable to the iLO connector on the management module (Management module
components on page 13).
3. Connect the APM cable to the APM connector on the management module (Management module
components on page 13).
Installing the cable management arm
IMPORTANT: If you need to hinge the cable management arm on the rear right-hand side of the
rack, see the instructions in Converting the cable management arm for opposite side mounting.
Perform these steps to convert the arm to a right-hand swing and install the arm on the right side of
the rack.
Procedure
1. Install the rack rail brace.
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2. Align and install the cable management arm.
3. Press the latch and slide the cable management arm into place.
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Converting the cable management arm for opposite side mounting
The cable management arm is designed for ambidextrous implementation. You can convert the arm for
right-hand swing.
IMPORTANT: When converting the cable arm, always be sure to orient the arm with the cable
trough facing upward.
NOTE: To access some components on the rear of the product, you may need to remove the cable
management arm.
Procedure
1. Press the latch to release the cable management arm and remove the cable management arm.
2. Move the cable management arm to the right rack rail and align the tab for opposite side mounting.
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3. Align and install the cable management arm on the right rack rail.
I/O module option cabling
The chassis supports two I/O modules. Each I/O module contains four PCIe slots and one FlexibleLOM
slot. Each PCIe slot has a power connector. For power connector locations, see I/O module power
connector identification on page 18.
This section describes the cable routing for the options installed in the I/O modules.
HPE H240 Smart Host Bus Adapter cabling
The HPE Apollo 4520 Gen9 Chassis supports single and dual installation for the HPE H240 Smart Host
Bus Adapter. The dual installation of the HPE H240 Smart Host Bus Adapter supports Multipath I/O
(MPIO) redundancy at the server (node) level and at the HPE H240 Smart Host Bus Adapter controller
level. RAID mode is not supported.
When an I/O module with the x16 riser option is installed, PCIe slot 2 is reserved for x16 options and the
HPE H240 Smart Host Bus Adapter options must be installed in PCIe slots 1 and 3.
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• Single-board option (standard I/O module and I/O module with x16 riser option)
• Dual-board option (standard I/O module)
• Dual-board option (I/O module with the x16 riser option)
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• Dual-board option (MPIO)
Powering up the system
Procedure
1. Connect the power cables to the power supplies.
2. Connect the power cables to the power source (UPS or wall outlet) or to an installed PDU.
3. Press the Power On/Standby button on the server.
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/
poweradvisor/online).
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Power capping
The HPE ProLiant XL family of products provides a power capping feature that operates at the server
enclosure level. The capping feature can be activated with PPIC.EXE, a stand-alone utility that runs in the
environment of one of the resident servers in the chassis to be power capped. After a power cap is set for
the enclosure, all the resident servers in the enclosure will have the same uniform power cap applied to
them until the cap is either modified or canceled.
With HPE APM, the enclosure-level power capping feature can be expanded without the need to use the
PPIC.EXE utility. A global power cap can be applied to all enclosures with one HPE APM command, or
different caps can be applied to user-defined groups by using flexible zones within the same rack.
Power capping modes
The following Power Management modes are standard and are configurable in the power management
controller:
• Mode 0: No Redundancy
All power-capping is disabled. This mode can be used to minimize any possible performance impact of
power-capping logic.
• Mode 1: Max Performance with Redundancy
This is the default power capping mode. This mode allows the maximum number of nodes to run by
engaging power-capping if the power draw from the chassis attempts to exceed the load supported by
the active power supplies. In this mode, the system is expected to survive (with the possibility of
degraded performance) an unexpected power loss to one or more of the power supplies.
• Mode 2: Full AC/DC Redundancy Mode
Power-capping is enforced such that system has N+1 power redundancy. In this mode, the system will
throttle the nodes allowing for one of the available power supplies to be held in reserve. If only one
power supply is available, the system will throttle the nodes as to allow the full use of that power
supply’s capacity.
• Mode 3: User Configurable Mode
The user can specify a valid power cap value from a pre-defined range. A cap cannot be set below a
minimum or above a maximum. The cap includes all server nodes, fans, and drives. User configurable
mode requires an iLO Scale Out or iLO Advanced license.
• Mode 4: Rack Level Dynamic Power Capping Mode
In conjunction with APM, the user can specify a maximum power capacity for the entire rack. The APM
dynamically allocates power to the applicable chassis within the rack to maximize performance given
the available power. For more information, see the HPE Apollo Platform Manager User Guide on the
Hewlett Packard Enterprise website.
• Mode 5: Power Feed Redundancy Mode
When used with an A+B power feed configuration, Power Feed Redundancy Mode throttles the
system 100%, bringing the nodes to a complete stop if a power feed loss is deduced. Full throttling
continues until the power feed is brought back online. In this mode, the system is expected to survive
an unexpected loss of an entire power feed to half of the power supplies.
Configuring a power cap
To configure power capping, you can use the following utilities:
• HPE ProLiant Power Interface Control Utility
Cabling and powering up the chassis 41
Page 42
PPIC is a standalone utility that runs on a single server within the enclosure. For more information, see
the ProLiant Power Interface Control (PPIC) Utility User Guide on the Hewlett Packard Enterprise
website.
• Apollo Platform Manager
HPE APM is a rack level device that can control power caps for all enclosures in the rack. For more
information, see the HPE Apollo Platform Manager User Guide on the Hewlett Packard Enterprise
website.
Setting the chassis power cap mode with the PPIC utility
1. Download and install the ProLiant Power Interface Control Utility from the
Enterprise website.
2. Log in to the server, and then run the PPIC utility.
3. To set the power capacity mode, perform one of the following steps:
• To set mode 0, 1, and 2, enter the following command at the prompt:
-s -mmode
The following example sets the power capacity to mode 0:
-s -m0
• To set mode 3, enter the following command at the prompt:
-s -mmode -lpower
The following example sets the power capacity to mode 3 with a 1500W maximum power limit:
-s -m3 -l1500
Power capping modes show the valid values for mode. Power is required when setting Power Control
Configuration to User Configurable.
For more information, see the ProLiant Power Interface Control (PPIC) Utility User Guide on the Hewlett
Packard Enterprise website.
Hewlett Packard
Setting the chassis power cap mode with HPE APM
1. Log in to APM:
a. When the system boots, a Login prompt appears.
b. At the prompt, enter Administrator.
2. Before setting the power cap, enter the following command to review the power baseline:>show
power baseline
The information displayed provides the minimum cap value, the maximum cap value, and the chassis
that meet the requirements for power capping.
3. To set the power cap for eligible chassis connected to the APM, enter the following command at the
prompt:>SET POWER CAP<wattage>|NONE[zone_name]
The wattage value, if provided, represents the total wattage to be allocated among all the chassis that
are part of the baseline or partial baseline of a zone, if specified. This value is divided by the total
maximum wattage established by the baseline to calculate a percentage cap value. This percentage is
then multiplied against each chassis maximum wattage value to arrive at an appropriate cap value for
that individual chassis.
42 Cabling and powering up the chassis
Page 43
If NONE is specified instead of a cap wattage value, then APM removes all (or the specified zone) of
the power caps.
To remove baseline data from the EEPROM and to remove the power cap setting, enter the following
command:
>SET POWER BASELINE NONE
After this command is issued, the only way to re-establish a power baseline is to issue the SET POWER
BASELINE command. The system returns to the default power cap mode (mode 1).
Cabling and powering up the chassis 43
Page 44
Troubleshooting
Important safety information
Familiarize yourself with the safety information in the following sections before troubleshooting the server.
Important safety information
Before servicing this product, read the Important Safety Information document provided with the server.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates Hewlett Packard Enterprise systems and peripherals that
contain assemblies and components that are sensitive to electrostatic discharge.
Carefully observe the precautions and recommended procedures in this document to
prevent component damage from static electricity.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
99.79 kg
220.00 lb
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for manual
material handling.
44 Troubleshooting
Page 45
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.
Troubleshooting resources
Troubleshooting resources are available for HPE ProLiant Gen9 servers in the following documents:
• The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for
resolving common problems and comprehensive courses of action for fault isolation and identification,
issue resolution, and software maintenance on ProLiant servers and server blades.
• The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error
messages and information to assist with interpreting and resolving error messages on ProLiant
servers and server blades.
To access the troubleshooting resources, see the Hewlett Packard Enterprise website (http://
www.hpe.com/info/Gen9-troubleshooting).
Troubleshooting 45
Page 46
Specifications
Environmental specifications
Specification Value
Temperature range
Operating 10°C to 35°C (50°F to 95°F)
Shipping -40°C to 70°C (-40°F to 158°F)
Maximum wet bulb temperature 28°C (82.4°F)
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
1
All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048 m
(10,000 ft) is applicable. No direct sunlight allowed.
2
Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 kPa.
Chassis specifications
1
2
Specification Value
Height 18.96 cm (7.46 in)
Depth 84.91 cm (33.43 in)
Width 44.33 cm (17.45 in)
Weight (fully loaded, with three XL450 servers) 99.79 kg (220.00 lb)
Weight, empty 43.09 kg (95.00 lb)
Power supply specifications
Depending on installed options, the server is configured with one of the following power supplies:
• HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 47
• HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply on page 47
• HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply on page 49
• HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply on page 49
• HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply on page 50
For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/proliant/powersupply).
46 Specifications
Page 47
HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply
Specification Value
Input requirements —
Rated input voltage
Rated input frequency
Rated input current
Maximum rated input power
BTUs per hour
Power supply output —
100 VAC to 127 VAC
200 VAC to 240 VAC
240 VDC for China only
50 Hz to 60 Hz
Not applicable to 240 VDC
9.1 A at 100 VAC
4.4 A at 200 VAC
3.6 A at 240 VDC for China only
899 W at 100 VAC
867 W at 200 VAC
864 W at 240 VDC for China only
3067 at 100 VAC
2958 at 200 VAC
2949 at 240 VAC for China only
Rated steady-state power
Maximum peak power
800 W at 100 VAC to 127 VAC input
800 W at 100 VAC to 240 VAC input
800 W at 240 VDC input for China only
800 W at 100 VAC to 127 VAC input
800 W at 100 VAC to 240 VAC input
800 W at 240 VDC input for China only
HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply
Specification Value
Input requirements —
Rated input voltage
-40 VDC to -72 VDC
-48 VDC nominal input
Table Continued
Specifications 47
Page 48
Specification Value
Rated input current
Rated input power (W)
Rated input power (BTUs per hour)
Power supply output —
Rated steady-state power (W) 800 W at -40 VDC to -72 VDC
Maximum peak power (W) 800 W at -40 VDC to -72 VDC
Maximum peak power
WARNING: To reduce the risk of electric shock or energy hazards:
22.1 A at -40 VDC input
18.2 A at -48 VDC input, nominal input
12.0 A at -72 VDC input
874 W at -40 VDC input
865 W at -48 VDC input, nominal input
854 W at -72 VDC input
2983 at -40 VDC input
2951 at -48 VDC input, nominal input
2912 at -72 VDC input
800 W at -40 VDC to -72 VDC input
• This equipment must be installed by trained service personnel.
• Connect the equipment to a reliably grounded secondary circuit source. A secondary circuit has
no direct connection to a primary circuit and derives its power from a transformer, converter, or
equivalent isolation device.
• The branch circuit overcurrent protection must be rated 27 A.
CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC
supply circuit to the earthing conductor at the equipment.
If this connection is made, all of the following must be met:
• This equipment must be connected directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
• This equipment must be located in the same immediate area (such as adjacent cabinets) as any
other equipment that has a connection between the earthed conductor of the same DC supply
circuit and the earthing conductor, and also the point of earthing of the DC system. The DC
system must be earthed elsewhere.
• The DC supply source is to be located within the same premises as the equipment.
• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC
source and the point of connection of the earthing electrode conductor.
48 Specifications
Page 49
HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply
Specification Value
Input requirements —
Rated input voltage
Rated input frequency
Rated input current
Maximum rated input power
BTUs per hour
Power supply output —
Rated steady-state power
200 VAC to 240 VAC
240 VDC for China only
50 Hz to 60 Hz
Not applicable to 240 VDC
4.35 A at 200 VAC 3.62 A at 240 VAC
3.62 A at 240 VDC for China only
851 W at 200 VAC
848 W at 240 VAC
848 W at 240 VDC for China only
2905 at 200 VAC
2893 at 240 VAC
2893 at 240 VDC for China only
800 W at 200 VAC to 240 VAC input
800 W at 240 VDC input for China only
Maximum peak power
800 W at 200 VAC to 240 VAC input
800 W at 240 VDC input for China only
HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply
Specification Value
Input requirements —
Rated input voltage
Rated input frequency 50 Hz to 60 Hz
Rated input current
200 VAC to 277 VAC
380 VDC
4.4 A at 200 VAC
3.1 A at 277 VAC
2.3 A at 380 VDC
Table Continued
Specifications 49
Page 50
Specification Value
Maximum rated input power
BTUs per hour
Power supply output —
Rated steady-state power
Maximum peak power
869 W at 200 VAC
865 W at 230 VAC
861 W at 277 VAC
863 W at 380 VDC
2964 at 200 VAC
2951 at 230 VAC
2936 at 277 VAC
2943 at 380 VDC
800 W at 200 VAC to 277 VAC input
800 W at 200 VAC to 277 VAC input
HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply
Specification Value
Input requirements
Rated input voltage
Rated input frequency
Rated input current
Maximum rated input power
BTUs per hour
200 to 240 VAC
240 VDC for China only
50 Hz to 60 Hz
Not applicable to 240 VDC
8.0 A at 200 VAC
6.7 A at 240 VAC
6.7 A at 240 VDC for China
only
1600 W at 200 VAC
1600 W at 240 VAC
1600 W at 240 VDC for China
only
5459 at 200 VAC
5459 at 240 VAC
5459 at 240 VDC for China
only
Power supply output
50 Specifications
Table Continued
Page 51
Rated steady-state power
1400 W at 200 VAC to 240
VAC input
1400 W at 240 VDC input for
China only
Maximum peak power
1400 W at 200 VAC to 240
VAC input
1400 W at 240 VDC input for
China only
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/
poweradvisor/online).
Specifications 51
Page 52
Environmental considerations
Communications interference
Hewlett Packard Enterprise system compliance tests are conducted with Hewlett Packard Enterprise
supported peripheral devices and shielded cables, such as those received with the system. The system
meets interference requirements of all countries in which it is sold. These requirements provide
reasonable protection against interference with radio and television communications.
Installing and using the system in strict accordance with Hewlett Packard Enterprise instructions
minimizes the chances that the system might cause radio or television interference. However, Hewlett
Packard Enterprise does not guarantee that the system does not interfere with radio and television
reception.
Take these precautions:
• Use only shielded cables.
• Install and route the cables according to the instructions provided.
• Ensure that all cable connector screws are firmly tightened.
• Use only Hewlett Packard Enterprise supported peripheral devices.
• Before system operation, ensure that all panels and cover plates are in place and secure.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you must follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.
Procedure
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
52 Environmental considerations
Page 53
• Use conductive field service tools.
• Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact the Hewlett
Packard Enterprise Support Center.
Environmental considerations 53
Page 54
Websites
General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/EIL
Subscription Service/Support Alerts
www.hpe.com/support/e-updates
Insight Remote Support
www.hpe.com/info/insightremotesupport/docs
For additional websites, see Support and other resources.
54 Websites
Page 55
Support and other resources
Accessing Hewlett Packard Enterprise Support
• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
http://www.hpe.com/assistance
• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc
Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components
Accessing updates
• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
• To download product updates:
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
• To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates
• To view and update your entitlements, and to link your contracts and warranties with your profile, go to
the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials
page:
www.hpe.com/support/AccessToSupportMaterials
Support and other resources 55
Page 56
IMPORTANT: Access to some updates might require product entitlement when accessed through
the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with
relevant entitlements.
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a
CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service
provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced service: Supported products list
www.hpe.com/services/proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted
Warranty information
To view the warranty information for your product, see the links provided below:
HPE ProLiant and IA-32 Servers and Options
www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise and Cloudline Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties
56 Support and other resources
Page 57
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for
Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise
Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional regulatory information
Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC
No 1907/2006 of the European Parliament and the Council). A chemical information report for this product
can be found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data,
including RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product
recycling, and energy efficiency, see:
www.hpe.com/info/environment
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(docsfeedback@hpe.com). When submitting your feedback, include the document title, part number,
edition, and publication date located on the front cover of the document. For online help content, include
the product name, product version, help edition, and publication date located on the legal notices page.
Support and other resources 57
Page 58
Acronyms and abbreviations
AC
alternating current
APM
advanced power management
CSA
Canadian Standards Association
CSR
Customer Self Repair
ESD
electrostatic discharge
IEC
International Electrotechnical Commission
iLO
Integrated Lights-Out
LFF
large form factor
LOM
LAN on Motherboard
PCIe
Peripheral Component Interconnect Express
PDU
power distribution unit
TMRA
recommended ambient operating temperature
UID
unit identification
UPS
uninterruptible power system
USB
universal serial bus
58 Acronyms and abbreviations
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