HP 7800 User Manual

HP Photosmart 7800 series User’s Guide
English
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Copyrights and trademarks
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Notice
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
Trademarks
HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P.
The SD logo is a trademark of its proprietor. Microsoft, Windows, and Windows XP are registered trademarks of Microsoft Corporation.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
iPod is a trademark of Apple Computer, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett­Packard Company under license.
Other brands and their products are trademarks or registered trademarks of their respective holders.
The embedded software in the printer is based in part on the work of the Independent JPEG Group.
Portions of the software are © Copyright 1998, 1999, 2000 Thai Open Source Software Center Ltd. and Clark Cooper. © Copyright 2001, 2002, 2003 Expat maintainers.
The copyrights to certain photos within this document are retained by the original owners.
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0506. This regulatory number should not be confused with the marketing name (for example, HP Photosmart 7850 or HP Photosmart
8050) or with product numbers (for example, Q6335A or Q6351A).
Environmental statements
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.
Protecting the environment
This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment website at
www.hp.com/hpinfo/globalcitizenship/ environment/.
Ozone production
This product generates no appreciable ozone gas (O
Paper use
This product is suited for the use of recycled paper according to DIN
19309.
Plastics
Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life.
Material Safety Data Sheets
Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care.
Recycling program
HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular products.
).
3
Disposal of waste equipment by users in private households in the European Union:
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
For more information regarding return and recycling of HP products generally, please visit:www.hp.com/
hpinfo/globalcitizenship/environment/ recycle/index.html.

Contents

1 Welcome................................................................................................................3
Accessing the onscreen HP Photosmart Printer Help ............................................ 3
Printer parts ...........................................................................................................4
2 Getting ready to print...........................................................................................7
Loading paper ........................................................................................................7
Choosing the right paper ................................................................................7
Printing from the control panel or a computer .................................................7
Loading your paper ......................................................................................... 8
Using print cartridges ...........................................................................................10
Purchasing replacement print cartridges ......................................................10
Print cartridge tips ......................................................................................... 10
Inserting and replacing the print cartridges ...................................................10
Aligning the print cartridges for maximum results .........................................11
When you are not using a print cartridge ......................................................11
3 Printing without a computer..............................................................................13
Getting connected ...............................................................................................13
Printing from a memory card ...............................................................................14
Inserting a memory card ...............................................................................14
Changing the default paper size ...................................................................16
Deciding which photos to print ......................................................................16
Selecting a photo layout ...............................................................................16
Selecting photos to print ...............................................................................17
Printing your photos ...................................................................................... 18
Removing a memory card ............................................................................18
Printing photos from a digital camera ..................................................................18
Using a PictBridge camera ...........................................................................19
Using a Bluetooth camera ............................................................................19
Printing photos from other Bluetooth devices ......................................................19
Making the Bluetooth connection .................................................................. 20
Printing photos from a Bluetooth device .......................................................20
Printing photos from an HP iPod .........................................................................20
4 Printing from a computer...................................................................................23
Using creative options in the printer software ......................................................23
HP Image Zone ............................................................................................23
HP Image Zone Express ..............................................................................24
HP Instant Share ..........................................................................................24
Viewing photos on your computer screen ............................................................24
Saving your photos to a computer .......................................................................25
5 Care and maintenance.......................................................................................27
Cleaning and maintaining the printer ...................................................................27
Cleaning the exterior of the printer ...............................................................27
Cleaning the print cartridges .........................................................................27
Manually cleaning the print cartridge contacts ..............................................27
Memory card types ................................................................................14
Supported file formats ...........................................................................15
HP Photosmart 7800 series User's Guide 1
Aligning the print cartridges ..........................................................................28
Updating the software ..........................................................................................29
Storing the printer and print cartridges ................................................................. 29
Storing the printer .........................................................................................29
Storing the print cartridges ...........................................................................30
Maintaining the quality of photo paper .................................................................30
Storing photo paper ......................................................................................30
Handling photo paper ...................................................................................30
6 Troubleshooting.................................................................................................31
Printer hardware problems ..................................................................................31
Printing problems .................................................................................................33
Bluetooth printing problems .................................................................................37
Printer screen status indicators ...........................................................................38
7 HP Customer Care .............................................................................................39
HP Customer Care by phone ...............................................................................39
Placing a call ................................................................................................40
Return to HP repair service (North America only) ................................................40
Additional warranty options ..................................................................................40
8 Specifications ....................................................................................................41
System requirements ...........................................................................................41
Printer specifications ...........................................................................................42
9 HP Warranty........................................................................................................45
Index...........................................................................................................................47
2 HP Photosmart 7800 series
1

Welcome

Thank you for purchasing an HP Photosmart 7800 series printer! With your new photo printer you can print beautiful photos and save photos to your computer.
This guide primarily explains how to print without a computer. To learn how to print from your computer, install the HP Photosmart printer software and view the onscreen HP Photosmart Printer Help. For an overview of using a computer and the printer together, see Printing from a computer. For information about installing the software, see the Quick Start booklet.
The printer comes with the following documentation:
Quick Start booklet — The HP Photosmart 7800 series Quick Start booklet contains quick and easy instructions to help you set up the printer and print your first photo.
User's Guide— The HP Photosmart 7800 series User's Guide is the book you are reading. This book describes the basic features of the printer, explains how to use the printer without a computer, and contains hardware troubleshooting information.
HP Photosmart Printer Help— The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.

Accessing the onscreen HP Photosmart Printer Help

After you have installed the HP Photosmart printer software on a computer, you can view the onscreen HP Photosmart Printer Help:
Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs) > HP > Photosmart 7800 series > Photosmart Help.
Macintosh: Select Help > Mac Help in the Finder, then select Help Center >
HP Image Zone Help > HP Photosmart Printer Help.
HP Photosmart 7800 series User's Guide 3
Chapter 1

Printer parts

Front view
1 Output tray: After printing, remove your photos and documents from this tray. Pull out the
extender to hold larger-size paper.
2 Main tray: Load paper here.
3 Printer screen: View the photo index numbers, photo selection status, paper status, and
print cartridge status. For details on how the paper status and print cartridge status appear on the printer screen, see Printer screen status indicators.
4 Main cover: Raise the main cover to access the print cartridges.
5 Top cover: Open the top cover to access the Photo cassette.
6 On: Press this button to turn on the printer or put it into power save mode.
7 Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless
printer adapter, or an HP iPod.
8 Memory Card slots: Insert memory cards here.
4 HP Photosmart 7800 series
Inside view
1 Photo cassette: Load photo paper or other supported small media into this cassette, and
insert the cassette into the Main tray for printing. For information on how to load the photo cassette, see Loading paper.
2 Paper-width guide: Adjust this guide for different paper widths.
3 Output tray extender: Lift the tab, and then pull it towards you to extend the Output tray.
The Output tray extender catches the printed paper as it is ejects from the printer.
Back of printer
1 Rear access door: Open this door to clear a paper jam.
2 USB port: Use this port to connect a computer to the printer.
3 Power cord connection: Use this port to connect the power cord included with the printer.
HP Photosmart 7800 series User's Guide 5
Chapter 1
OK
Control panel
1
Select Photos and : Scroll through photos on a memory card.
2 OK: Select or deselect the displayed photo index number for printing.
3 Print: Print selected photos from the inserted memory card.
4 Print Index: Print a photo index of all photos on a memory card.
5 Layout: Choose a photo layout.
6 Cancel: Cancel the current print job.
7 Printer screen: View photo index number and page layout information.
Indicator lights
1 On light: Solid green if the printer is on, otherwise off.
2 Memory Card light: Solid green if a memory card is correctly inserted; flashing green if the
printer is accessing a memory card; and off if no memory card is inserted or more than one card is inserted.
3 Print light: Solid green if the printer is ready to print, pulsing green if the printer is busy.
4 Status light: Flashing red if there is an error or if some user action is required.
6 HP Photosmart 7800 series
2

Getting ready to print

This section includes information on the following:
Loading paper
Using print cartridges

Loading paper

Learn how to choose the right paper for your print job and how to load it in the Main tray or Photo cassette for printing.

Choosing the right paper

For a list of available HP paper, or to purchase supplies, go to:
www.hpshopping.com (U.S.)
www.hp.com/go/supplies (Europe)
www.hp.com/jp/supply_inkjet (Japan)
www.hp.com/paper (Asia/Pacific)
To get the best results from the printer, choose from these high-quality HP photo papers.
To print
High-quality, long-lasting prints and enlargements
Medium- to high-resolution images from scanners and digital cameras
Instant dry, water and fingerprint­resistant glossy photos
Casual and business photos HP Photo paper
Text documents, draft versions, test and alignment pages
To keep your paper in good condition for printing:
Store unused paper in its original packaging or in a plastic bag.
Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a
plastic bag and gently bend it in the opposite direction until it lies flat.
Hold photo paper by the edges to avoid smears.

Printing from the control panel or a computer

When printing from a computer, the printer prints paper sizes from 7.6 x 12.7 cm to 22 x 61 cm (3 x 5 inch to 8.5 x 14 inch). The list below describes which paper sizes
Use this paper
HP Premium Plus photo paper
(Also known as Colorfast photo paper in some countries/regions.)
HP Premium photo paper
HP Advanced photo paper
HP Everyday photo paper
HP Multipurpose paper
HP Photosmart 7800 series User's Guide 7
Chapter 2
are supported when printing directly from the control panel. Supported sizes when printing from the control panel A6, A4, 10 x 15 cm (4 x 6 inch) with or without a tab,
8.5 x 11 inch, Hagaki, and L-size.

Loading your paper

Paper loading tips:
Before loading paper, slide out the paper-width guide to make room for the paper.
Load only one type and size of paper at a time. Do not mix paper types or sizes in
the Main tray or the Photo cassette.
After loading paper, extend the Output tray extender to hold your printed pages. This prevents printed pages from dropping off of the Output tray.
Use the directions in the following table to load the most commonly used paper sizes into the printer.
Paper type
10 x 15 cm (4 x 6 inch) photo paper (with or without tab)
Index cards
Hagaki cards
How to load Tray to load
1. Remove any paper that is
Photo cassette into the Main tray
loaded in the Main tray.
2. Raise the top cover and remove the Photo cassette from its holder.
3. Squeeze the paper-width guide and slide it to the left until it stops.
4. Load up to 20 sheets of paper into the Photo cassette with the side to be printed facing down. If you are using tabbed paper, insert the tabbed end first.
5. Line up the Photo cassette on the right side of the Main tray, and then slide it into the printer until it snaps into place.
6. Extend the Output tray extender to hold your printed pages.
7. When you finish printing, remove the Photo cassette and store it in the cassette storage area.
8 HP Photosmart 7800 series
(continued)
Paper type How to load Tray to load
Letter or A4 paper
Transparencies
20 x 25 cm
(8 x 10 inch) photo paper
Envelopes
28.0 cm (11 inches) wide and greater
7.62 x 13 cm (3 x 5 inch) photo paper
A6 paper
L-size cards
13 x 18 cm
(5 x 7 inch) photo paper
2L-size paper
10 x 20 cm
(4 x 8 inch) photo cards
B5 paper
Envelopes
smaller than
28.0 cm (11 inches) wide
1. Remove any paper that is loaded in the Main tray.
2. Squeeze the paper-width guide and move it all the way to the left.
3. Load plain paper, photo paper, envelopes, or transparencies in the Main tray with the side to be printed facing down. Load envelopes with the flap on the left. Tuck the flaps inside the envelopes to avoid paper jams.
4. Squeeze the paper-width guide, and then slide it to fit close to the edges of the paper without bending the paper.
5. Extend the Output tray extender to hold your printed pages.
1. Raise the Output tray.
2. Load small photo paper or photo cards in the Main tray with the side to be printed facing down. Slide the paper in until it stops. If you are using tabbed paper, insert the tabbed end first. Load envelopes with the flap on the left. Tuck the flaps inside the envelopes to avoid paper jams.
3. Lower the Output tray.
4. Squeeze the paper-width guide, and then slide it to fit close to the edges of the paper without bending the paper.
5. Extend the Output tray extender to hold your printed pages.
Main tray – larger paper sizes
Main tray – envelopes
Main tray – smaller paper sizes
Tip Raise the Output tray before
loading small paper sizes not supported by the Photo cassette. Lower the Output tray after loading the paper.
HP Photosmart 7800 series User's Guide 9
Chapter 2

Using print cartridges

Your HP Photosmart 7800 series printer can print color and black-and-white photos. HP provides different types of print cartridges so you can choose the best cartridges for your project.

Purchasing replacement print cartridges

When purchasing replacement cartridges, refer to the cartridge numbers that appear on the back cover of this guide. These cartridge numbers may vary by country/region. You can also find the cartridge numbers in the printer software.
To find the correct print cartridge numbers for Windows users
1.
Right-click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch/Show HP Solution Center.
2. Select Settings and select Print Settings > Printer Toolbox.
3. Select the Estimated Ink Levels tab, and then click Print Cartridge Information.
To find the correct print cartridge numbers for Macintosh users
1. Click HP Image Zone in the Dock.
2. Choose Maintain Printer from the Settings pop-up menu.
3. Click Launch Utility, and then choose Supplies Status from the pop-up menu.

Print cartridge tips

HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last for generations! HP Vivera Inks are specially­formulated and scientifically tested for quality, purity, and fade resistance.
For best print quality, HP recommends that you install all retail print cartridges before the install-by date stamped on the box.
For optimal printing results, HP recommends using only genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
®
Note HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
Caution To prevent ink loss or spillage: leave the print cartridges installed
while transporting the printer, and avoid leaving used print cartridge(s) out of the printer for extended lengths of time.

Inserting and replacing the print cartridges

To prepare the printer and cartridges
1. Make sure the power is on and you have removed the cardboard from inside the device.
2. Raise the main cover of the printer.
3. Remove the bright pink tape from the cartridges.
10 HP Photosmart 7800 series
Note Do not touch the ink nozzles or the copper-colored contacts, and do not
re-tape the cartridges.
To insert the cartridges
1. If you are replacing an HP Black, HP Photo, or HP Gray Photo cartridge, push down and pull outward on the cartridge in the right stall to remove it.
2. Hold the new cartridge with the label on top. Slide the cartridge at a slight upward angle into the right stall so the copper-colored contacts go in first. Gently push the cartridge until it snaps into place.
Caution To avoid print carriage jams, make sure the print cartridge
snaps securely into place as you insert it.
3. Repeat the previous step to install the HP Tri-color cartridge in the left stall.
4. Lower the main cover.
5. Important: Align the print cartridges. For instructions, see Aligning the print
cartridges.

Aligning the print cartridges for maximum results

It is important to align the print cartridges whenever you install or replace a print cartridge. Aligning the print cartridges allows them to perform with maximum results in print speed and quality. For instructions, see Aligning the print cartridges.

When you are not using a print cartridge

Whenever you remove a print cartridge from the printer, store it in the print cartridge protector. The cartridge protector keeps the ink from drying out when the cartridge is
HP Photosmart 7800 series User's Guide 11
Chapter 2
not being used. Failure to properly store your cartridge can cause the cartridge to malfunction.
To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
Once you have inserted a cartridge into the cartridge protector, place it in the storage area located in the printer.
12 HP Photosmart 7800 series
3

Printing without a computer

The HP Photosmart 7800 series lets you print high-quality photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 7800 series Quick Start booklet, refer to these steps for start-to-finish printing.
Once you have set up the printer, you can print from any of the following:
Memory card
PictBridge-compatible digital camera
Bluetooth device
HP iPod (with photos stored in it)

Getting connected

This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things.
Connection type and what you need
Memory cards
A compatible digital camera memory card.
Insert the memory card into the appropriate memory card slot on the front of the printer.
PictBridge
A PictBridge-compatible digital camera and a USB cable.
Connect the camera to the camera port on the front of the printer.
Bluetooth
An optional HP Bluetooth wireless printer adapter.
Connect the HP Bluetooth wireless printer adapter to the camera port on the front of the printer.
HP iPod
An HP iPod and the USB cable that came with it.
Connect the HP iPod to the camera port on the front of the printer.
This lets you...
Print directly from a memory card to the printer. See Printing from a
memory card.
Print quick proofs of photos on a memory card directly from the printer control panel.
Print directly from a PictBridge­compatible digital camera to the printer. For more information, see Printing
photos from a digital camera and the
camera documentation.
Print from any device with Bluetooth wireless technology to the printer.
Print directly from an HP iPod (with photos stored in it) to the printer. For more information, see Printing photos
from an HP iPod.
HP Photosmart 7800 series User's Guide 13
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