HP 755cm User Manual

User’s Guide


Manual part number C3198-90091 First edition, September 1996 Printed in Europe
Customer re-order number C3198-60051
All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.
Adobe PageMaker″ Adobe Photoshop and Aldus PageMaker are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
AutoCAD is a trademark of AutoDesk Inc.
Bi-Tronics, HP-GL and HP-GL/2 are trademarks of Hewlett-Packard Company.
CorelDRAW! is a trademark of Corel Corporation.
Macintosh is a product of Apple Computer Inc.
Microsoft are registered trademarks of Microsoft Corporation.
Microsoft Windows is a registered trademark of Microsoft Corporation.
PANTONER and PANTONE MATCHING SYSTEMR are licensed trademarks of Pantone, Inc. PANTONER* Colors generated by the HP DesignJet 650C plotter are four-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. *Pantone, Inc.’s check-standard trademark for color. EPantone, Inc., 1988
r and MS-DOSr
Notice
The information contained in this document is subject to change without notice and should not be construed as a commitment by Hewlett-Packard Company.
Hewlett-Packard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
Safety Symbols
The product is marked with this symbol when it is necessary for you to refer to the instruction manual in order to protect against damage to the product.
Hazardous voltage symbol.
W A R N I N G
The Warning symbol calls attention to a procedure, practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed beyond a Warning symbol until the indicated conditions are fully understood and met.
C A U T I O N
The Caution symbol calls attention to an operating procedure, practice, or the like, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the product. Do not proceed beyond a Caution symbol until the indicated conditions are fully understood and met.
PostScript trademark of Adobe Systems Incorporated
QuickDraw is a trademark of Apple Computer Inc.
UNIX trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
r is a registered
r is a registered
 
OneĆYear OnĆSite Hardware Warranty
Except when purchased as part of a system, HewlettĆPackard warrants your graphics peripheral hardware product against defects in materials and workmanship for a period of one year from receipt by the end user (proof of purchase required). If HP receives notice of such defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective.
Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternative exclusive remedy shall be refund of the purchase price upon return of the product.
If this product was purchased as part of an HP system in a coordinated shipment or as a system addĆon, it is warranted against defects in material and workmanship during the same period as the HP system.

The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by customer; customerĆsupplied software or interfacing; unauthorized modification or misuse; operation outside of the environmental specifications for the product; operation of nonĆsupported media; or improper site preparation and maintenance. usage exceeding the product warranty limits (see page 8Ć3).
For support details, see the section Getting help” in chapter 9.
 
HP makes no other warranty, either expressed or implied, with respect to this product. HP specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Some states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion may not apply to you. However, any implied warranty of merchantability or fitness is limited to the oneĆyear duration of this written warranty.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state, or province to province.
    
If your hardware should fail during the warranty period, read the Troubleshooting" section in this guide, then contact your local HewlettĆPackard Sales and Support Office or an Authorized HP Personal Computer Dealer Repair Center and arrange for onĆsite repair of the product. Retain proof of purchase in order to obtain warranty service.
If a service call is prompted by the "Maintenance advised" message (see page 8Ć3), it is not covered under this warranty.
   
If your hardware should fail after the warranty period, read the problem solving sections in this guide, then contact an Authorized HP Personal Computer Dealer Repair Center or call an HP Sales and Support Office for details of the services available. If you have an HP Maintenance Agreement, request service under your agreement.
  
Edition dates are as follows:
1st edition, September 1996
New editions are complete revisions of the manual. Change sheets, which may be issued between editions, contain additional information. The dates on the title page change only when a new edition is published. Minor corrections that do not affect the function of the product may be made at reprint without a change to the print date.
Many product updates and fixes do not require manual changes and, conversely, manual corrections may be done without accompanying product changes. Therefore, do not expect a one to one correspondence between product updates and manual revisions.
HP Customer Support in the USA
Phone
(208) 323 2551
C3198–90091 English
User’s Guide
HP DesignJet 755CM Printer
C3198B
Finding Information
This User’s Guide Contains:
A comprehensive explanation of all the printer’s features.
The Quick Reference Guide Contains:
Some information that you are most likely to need on a day-to-day basis. For example, the front-panel menu structure and media-type selections. It is stored in the pocket at the back of the printer.
Where in this manual
to find the most commonly needed information
To find how to ... go to ...
Install the printer Connect the printer Choose media Load media Replace the cartridges See the printer’s current configuration Clear a media jam Solve print quality problems Interpret a front-panel message Order accessories
To find any other information ...
chapter 1
page 1-24
page 3-2
page 3-9
page 3-25
pages 7-2 and 7-3
page 9-8
page 9-16
page 10-2
page 11-13
go to the index
of this manual.
at the back
On page D-1 at the back of this manual, you will find a Documentation Map, listing useful documents to help with:
Setting Up and Using the Printer Using Application Software Getting Support Programmer’s Reference.
ii
Contents
Finding information ii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Setting Up The Printer
Fast Track 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Checklist 1-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 1: Check that You Have All the Items Required 1-4. . . . . . . . . . . . . . . . . . . . .
Task 2: Switch On and Change the Language from English (Optional) 1-6. . . . . . .
Task 3: Load Media 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 4: Load the Print Cartridges 1-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 5: Print a Demonstration File (Optional) 1-21. . . . . . . . . . . . . . . . . . . . . . . . .
Task 6: Connect the Printer to Your Computer 1-24. . . . . . . . . . . . . . . . . . . . . . . . .
Task 7: Configure the Interface (Serial Interface Users Only) 1-26. . . . . . . . . . . . .
Task 8: Set Up Your Software 1-32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 9: Print a Test File 1-36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extra Tips for UNIX Users 1-37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Learning How To Use the Front-Panel Display (Tutorial)
The Front Panel 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Display Section 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Menus Print 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Description of the Menus Print 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering the Menu System 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating the Menu System 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Graphics Used in This Manual 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other T ypes of Screen 2-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examples 2-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS
iii
Contents
3 Working With Media and Cartridges
Choosing Media 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Five Important Points about Media T ypes 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported Media T ypes 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical Characteristics of Media types 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cost and Color Support of Media T ypes 3-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Combinations of Media T ype and Print Quality 3-6. . . . . . . . . . . . . . . . . . . . . . .
Typical Media-Type Choices by Application 3-7. . . . . . . . . . . . . . . . . . . . . . . . .
Caring for Your Media 3-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Media 3-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change a Roll 3-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Load a Sheet 3-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compensating for Badly Cut Media 3-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Adjust Skew Tolerance 3-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unloading Media 3-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drying Time 3-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Adjust Drying Time 3-22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Unload a Sheet after Printing 3-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Remove an Unused Sheet 3-24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Cartridges 3-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Replace Cartridges 3-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Replacing Cartridges 3-26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Replace One or More Cartridges 3-27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
4 Controlling the Page Format
Page Size 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Do You Need to Adjust the Page Size in the Front Panel? 4-3. . . . . . . . . . . . . . .
To Adjust the Page Size in the Front Panel 4-4. . . . . . . . . . . . . . . . . . . . . . . . . .
Page Size and Clipped Images 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page Size and Nesting (Roll Media Only) 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Margins (Roll Media Only) 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Margins and Automatic Cutting 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating a Drawing 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating a Drawing from the Front Panel 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Rotate a Drawing from the Front Panel 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . .
Exactly What is Rotated? 4-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How Does Rotate Interact with Your Software? 4-10. . . . . . . . . . . . . . . . . . . . . .
For PostScript files 4-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Non PostScript files 4–11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Mirror Image 4-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Scale of a Printed Image 4-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scale and Page Size 4-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
CONTENTS
5 Controlling a Print’s Overall Appearance
Ways to Control the Print’s Appearance 5-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Why Change the Appearance of the Print Using the Front Panel Rather Than
from the Software? 5-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Pen Widths and Colors Using the Printer’s Internal Palettes 5-4. . . . . . .
To See the Current Palette Settings 5-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To See the Colors Available For a Palette 5-5. . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Palette Settings 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Selection of the Current Palette 5-7. . . . . . . . . . . . . . . . . . . . . . .
Changing the Treatment of Overlapping Lines (Merge Feature) 5-8. . . . . . . . . . . .
Changing the Overall Lightness/Darkness of a Print 5-9. . . . . . . . . . . . . . . . . . . . .
Printing Color Drawings in Monochrome 5-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Switch Between Color and Monochrome 5-11. . . . . . . . . . . . . . . . . . . . . . . .
Choosing an Appropriate Print Quality 5-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Print Quality 5-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v
Contents
6 Managing Your Prints
Managing Pages Being Printed or Drying 6-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Cancel a Page 6-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Cut a Page Before Drying is Complete (Roll Media Only) 6-2. . . . . . . . . . . .
To Pause while Printing a Series of Pages 6-3. . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Pages Not Yet Printed (The Queue) 6-4. . . . . . . . . . . . . . . . . . . . . . . . . .
To Start Printing a File That is Waiting For a Timeout 6-4. . . . . . . . . . . . . . . . .
What is The Queue? 6-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Identify a Page In The Queue 6-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To See the Size of a Page In The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Prioritize a Page in The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Delete a Page From The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Make Copies of a Page in The Queue 6-8. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avoiding Media Waste by Nesting Pages (Roll Media Only) 6-9. . . . . . . . . . . . . . .
What is Nesting? 6-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When Does the Printer Try to Nest Pages? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . .
Which Pages Qualify for Nesting? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Which Pages May be Rotated? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Turn Nesting On or Off and Choose the Nesting Method 6-11. . . . . . . . . . . .
What Happens to Nesting if You Turn Queueing Off? 6-11. . . . . . . . . . . . . . . . .
How Long Does the Printer Wait for Another File? 6-11. . . . . . . . . . . . . . . . . . .
Getting the Best From Nesting (Nesting and Margins) 6-12. . . . . . . . . . . . . . . .
Nesting and the Rotate Feature 6-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi
7 Reconfiguring Your Printer
To See the Current Overall Configuration of the Printer 7-2. . . . . . . . . . . . . . . . . .
To See the Current Configuration of the Front-Panel Settings 7-3. . . . . . . . . . . . . .
To Change the Front-Panel Settings 7-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recalibrating the Printer for Accuracy 7-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Recalibrate the Printer 7-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A Quick Guide to Whether Recalibration is Necessary 7-5. . . . . . . . . . . . . . . . .
To Recalibrate the Printer 7-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Restore the Factory’s Calibration 7-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Graphics Language Setting for a Different Application 7-7. . . . . . . .
To Change the Graphics Language Setting 7-7. . . . . . . . . . . . . . . . . . . . . . . . . .
Graphics Language and Networks 7-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Interface Settings 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Serial Interface Settings 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the I/O Timeout Setting 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Maintaining the Printer
Replacing the Print Cartridges 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
“Normal” Printer Use 8-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Print the Service Configuration Print 8-4. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
CONTENTS
vii
Contents
9 Troubleshooting
Using the Documentation to Help Solve Problems 9-2. . . . . . . . . . . . . . . . . . . . . . .
Locating the Source of the Problem 9-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Media-Handling Problems 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Front Panel Keeps Indicating that Media is
Misaligned or Mispositioned. 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Media Crumples When You Load it 9-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Prints Do Not Feed Out Properly From the Printer 9-5. . . . . . . . . . . . . . . . . .
If The Automatic Cutter Does Not Cut Immediately
When a Print Has Finished 9-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Automatic Cutter Does Not Work 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Prints Fall on the Floor After Being Cut 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Sheet Is Ejected When You Switch On the Printer 9-6. . . . . . . . . . . . . . . . .
If Prints Do Not Stack Properly in the Bin 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Print Cartridge Problems 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Access Cartridges Key Does Not Work 9-7. . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Runs the Cartridge-Alignment Routine Unexpectedly 9-7. . . . . . .
If Brand New Cartridges Have Problems 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing a Media Jam 9-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Communication Problems 9-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If There is a Problem Communicating between Your Computer
and the Printer 9-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems with Image Position or Content 9-10. . . . . . . . . . . . . . . . . . . . . .
If the Print Is Completely Blank 9-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Output Contains Only a Partial Print 9-11. . . . . . . . . . . . . . . . . . . . . . . . .
If the Image Is Clipped 9-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Long-Axis Print Is Clipped 9-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Entire Image Is in One Quadrant of the Correct Printing Area 9-13. . . . .
If the Image Is Unexpectedly Rotated 9-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Print Is a Mirror Image of Your Drawing 9-13. . . . . . . . . . . . . . . . . . . . . .
If the Print Is Inaccurate 9-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Print Is Distorted or Unintelligible 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . .
If One Image Overlays Another on the Same Sheet 9-14. . . . . . . . . . . . . . . . . . .
If Pen Settings Seem T o Have No Effect 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Produces a Black and White Print When You
Expected a Color Print 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Gray Box Appears Where an Image Should Be 9-15. . . . . . . . . . . . . . . . . . .
If the Printer Has Printed a Different Print Than the One You
Were Expecting 9-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Quality Of A Color Print Is Not as Sharp as You Were Expecting 9-15. . . viii
Contents
Solving Print-Quality Problems 9-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Color Is Not as Expected 9-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If there Are White Streaks in Solid Areas 9-16. . . . . . . . . . . . . . . . . . . . . . . . . .
If There are Other Gaps in Solid Areas Or in Lines 9-17. . . . . . . . . . . . . . . . . . .
If There are Jagged Vertical or Horizontal Lines 9-18. . . . . . . . . . . . . . . . . . . . .
If There are Slightly Warped Lines 9-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If There are Color “Shadows” 9-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If One or More Cartridges are not Printing at All 9-18. . . . . . . . . . . . . . . . . . . .
If There are Blurred Lines (Ink “Bleeds” from Lines) 9-19. . . . . . . . . . . . . . . . .
If There are Blotchy Areas (Uneven Fill Density) 9-19. . . . . . . . . . . . . . . . . . . .
If the Print Is Too Dark Or the Color Too Saturated 9-19. . . . . . . . . . . . . . . . . .
If There Is Pronounced Banding in Area Fills 9-20. . . . . . . . . . . . . . . . . . . . . . .
If Ink Smears After You Remove a Print 9-20. . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Front-Panel Problems 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Access Cartridges Key Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . .
If the Cancel key Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If None Of the Front-Panel Keys Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Page Format/Rotate Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Display Message Will Not Clear 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a “System Error” Message Is Displayed 9-22. . . . . . . . . . . . . . . . . . . . . . . . . .
If an “Out Of Memory/Data Was Lost” Message Is Displayed 9-22. . . . . . . . . .
File Size and Memory Usage 9-22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Miscellaneous Problems 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Does not Print 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Seems T oo Slow 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Waits Too Long to Print a Nest 9-24. . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Performs the Cartridge-Alignment Routine Unexpectedly 9-24. . .
If the Bail (Black Metal Bar) Does Not Lower All the Way 9-24. . . . . . . . . . . .
Getting Help 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What to Do Before You Call 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Repair is Needed 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS
ix
ContentsContents
10 Front-Panel Messages 11 Reference
Printer Specifications 11-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interface Specifications 11-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interface Cables 11-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Notices 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Obtain a Material Safety Data Sheet (MSDS) 11-10. . . . . . . . . . . . . . . . . . . . . .
Sound 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electro-Magnetic Compatibility (EMC) 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telecommunications Statement 11-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Accessories 11-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP-GL/2 and HP RTL Programming Information 11-16. . . . . . . . . . . . . . . . . . .
How to Order Supplies and Accessories 11-16. . . . . . . . . . . . . . . . . . . . . . . . . .
12 Glossary
Index Documentation Map Please Give Us Your Feedback (Removable)
x
Welcome
Welcome
A Five-Minute Guide To Your Printer’s Main Features
The HP DesignJet 755CM printer is an E/A0 size large-format inkjet printer which can print in color or monochrome.
Colors
Your printer uses a set of four disposable print cartridges containing yellow, cyan, magenta and black inks. All other supported colors are generated from these four, up to a total of over 16 million different colors for all your needs cartridges are supplied with the printer. From time to time, you will need to replace them.
Also supplied with the printer is an HP Color Management Kit, which includes software and documentation to help you print the colors you expect on your HP DesignJet 755CM printer. The software in this kit includes various color profiles: PANTONER process color simulation tables, Adobet PhotoShopt profiles, and Adobe PageMakert profiles.
. Two sets of four
Print Quality
Print resolution can be in true 300 dots per inch or addressable 600 dots per inch depending on the print quality you have selected. You can choose between three levels of print quality – Best, Normal, or Fast – either from your software or from the printer’s front panel.
WELCOME
xi
Welcome
Media
You can print on rolls or sheets up to E/A0 size.
A large variety of media types are supported:
High-gloss photo paper*
Semi-gloss photo paper*
High-gloss film*
Matte and clear film
Coated paper
Heavy coated paper (one roll is supplied with the printer)
Opaque bond
Translucent bond
Natural tracing paper
xxxxxxx yyyyy
Page format
Size
Vellum.
*One roll of one of these glossy media types is supplied with the printer. In addition, a small sample of several of the above is supplied.
User Interface
The printer’s front panel includes an easy-to-use interface with a two-line display, giving you access to a comprehensive set of printer functions and to a number of useful internal prints.
This manual includes a short tutorial to teach you how to navigate around the menus. Wherever a front-panel feature is explained in this manual, a simple graphic shows you how to access that feature in the front-panel menus.
xii
Welcome
Software Applications and Drivers
To make sure that your printer prints exactly what you were expecting – in terms of size, position, orientation, color and quality – the key is to use the correct driver for the combination of your application software and your printer, and to be confident that it is configured correctly.
Three types of drivers are supplied with your printer:
R
HP DesignJet PostScript QuickDraw GX) and Microsoft
HP driver for users of Microsoft Windows applications, HP drivers for AutoCAD users.
These drivers come with printed and on line documentation to help you install and configure them correctly. If you are printing using one of these drivers, then refer to the driver’s documentation, as well as this manual, for advice on the use of this printer.
drivers for MacintoshR (QuickDraw and
R
Windows applications,
WELCOME
Applies
PS
PostScript files
Does
PS
to PostScript files
not
only
apply
to
Generally , software applications include their own drivers too. With this printer we have provided free of charge a set of Software Application Notes for the most popular applications. If you find your own application in these notes, we recommend that you use the information they contain as an overall guide to configuring the software for your printer.
The printer behaves differently when it receives a PostScript1 file than when it receives a file in another “language” (HP-GL, HP-GL2, or RTL). For example, the printer’s ability to scale images applies only to PostScript files, while its ability to queue files does not apply to PostScript files. Therefore you will see the two symbols on the left used now and then in this manual.
IMPORTANT. The printer does not support PostScript files created in Chinese, Korean and T aiwanese software applications.
If you don’t know whether your application sends PostScript files to a printer, consult your software documentation.
1
Here, and throughout this manual, references to “PostScript files” mean files sent to the printer using
the HP DesignJet PostScript driver supplied with the printer and installed by you on your Macintosh or PC.
xiii
Front View
Window
Print Cartridges (Inside)
Welcome
Front Panel Display
Front Panel
Media Lever
ON/OFF Switch
Media-Entry Slot
Roll Cover
Media Bin
1835
xiv
Welcome
Rear View
WELCOME
Parallel-Interface
Pocket For Quick Reference Guide And Media Knife
Serial-Interface
Slot For Optional Network Interface
Socket For
Power Cord
Slots For Upgrades
(Behind Cover Plate)
1844
xv
Welcome
Connections
Your printer comes with an HP JetDirect network interface card, for LAN connections, as well as serial and parallel interfaces for a direct connection to your computer.
Memory
Your printer comes with a memory of 75 Megabytes (3 Megabytes of internal memory and 72 Megabytes of usable memory). No expansion is possible. For further details of the memory specification, see page 9-22.
xvi
1
Fast Track 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Checklist 1-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 1: Check that You Have All the Items Required 1-4. . . . . .
Task 2: Switch On and
Change the Language from English (Optional) 1-6. . . . .
Task 3: Load Media 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 4: Load the Print Cartridges 1-17. . . . . . . . . . . . . . . . . . . . .
Task 5: Print a Demonstration File (Optional) 1-21. . . . . . . . . . .
Task 6: Connect the Printer to Your Computer 1-24. . . . . . . . . . .
Task 7: Configure the Interface (Serial Interface Users Only)1-26
Task 8: Set Up Your Software 1-32. . . . . . . . . . . . . . . . . . . . . . .
Task 9: Print a Test File 1-36. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extra Tips For UNIX Users 1-37. . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Printer
SETUP
1
Installation, Connection, and Configuration
1-1
Setting Up the Printer
Fast Track
Fast Track
If You Meet All the Following Requirements:
You want English as the language of the front-panel display and of the printer’s sample prints.
You are experienced at installing printers. You are going to use roll media and print in color. You know whether to connect the printer directly to your computer or to a
network and whether to use the serial or parallel interface, and you already have the right cable.
(Serial interface users) Your computer’s RS-232-C settings are 9600 baud, no parity, 8 data bits and 1 stop bit.
... Just Follow the Six Steps on this Page, and Skip the Rest of this Chapter.
1 Connect the power cord and switch on. 2 Load the roll of media supplied, following the instructions on the label inside
the printer’s roll cover. Watch the front-panel display for further instructions.
3 Press
4 Close the window and let the printer run its automatic cartridge-alignment
5 Switch off the printer and your computer, connect the interface cable, and
6 Choose your driver disk(s) and color profile disk(s), read the instructions on
That’ s All!
1-2
Access Cartridges, open the printer’s window, remove the tape from
the four cartridges and load them into the carriage on the left side of the printer.
procedure.
then switch them on again.
the label, and follow any printed instructions accompanying the disks. For many Macintosh, Microsoft Windows or AutoCAD applications, the driver is shipped with the printer. For other applications, see page 1-35 for advice, and, if necessary, contact your software vendor.
Setting Up the Printer
Set Up Checklist
Set Up Checklist
You should already have unpacked and assembled the printer, following the Assembly Instructions in the box. Now you can set up the printer, using the checklist below as you complete each task explained in this chapter.
T ask
Check that you have all the items required.
1
Switch on and change the language from English (optional).
2
Load media.
3
Load the print cartridges.
4
Print the demonstration print (Optional).
5
Connect the printer to your computer.
6
Configure the interface (Serial interface users only).
7
Set up your software.
8
Print a test file.
9
Done? (n)
SETUP
1
1-3
Setting Up the Printer
Task 1: Check that You Have All the Items Required
Task 1: Check that You Have All the Items Required
Supplied
1 You need the following items, which were supplied with the printer.
Power cord
The power cord supplied with your printer should meet the plug requirements for your area. However, different power cords (international options) are available. If necessary, contact your dealer or HP Sales and Support Office.
A roll of HP glossy paper A roll of HP Heavyweight Coated Paper Eight print cartridges:
Two yellowTwo cyanTwo magentaTwo black
Software
The following software packs were supplied with the printer. Whether you need them depends on which application(s) you intend to use.
HP DesignJet PostScript Drivers for MacintoshHP DesignJet PostScript Driver for Microsoft WindowsHP Plotter Drivers for AutoCADHP Driver for Microsoft WindowsHP Color Management Kit
1-4
Setting up the printer
T ask 1: Check that you have all the items required
2 Inspect the printer itself and the above accessories. If you received any item in a
damaged condition, notify the dealer or HP Sales and Support Office where you purchased the printer, and file a claim with the carrier.
Not supplied
3 You will also need the following items, which were not supplied with the printer.
Interface cable
For details of suitable cables, see page 11-8.
SETUP
1
1-5
Setting Up the Printer
Task 2: Switch On and (Optional) Change the Language from English
Task 2: Switch On and Change the Language From English (Optional)
WARNING
If English OK
or if you have already changed the language
The printer’s front-panel menus and all the printer’s sample files are available in
1
the following languages
: English, French, German, Italian, Japanese, Portuguese,
and Spanish. By default, the language is English.
Be sure that the power cord supplied with your printer matches your ac power connection requirements. Use only three-wire (earth-grounded) power cords with this printer.
1 Make sure that the power switch on the front of the printer is OFF. 2
Plug the power cord into the socket at the back of the printer, and then into your power outlet.
3
Switch on the printer by pushing the power switch. Then go to Step 5.
ON
1848
If there is no sound, nor any light on the front panel, you have a power problem.
1
The physical front-panel overlay is also available in Chinese and Korean.
1-6
1843
Setting Up the Printer
T ask 2: Switch On and (Optional) Change the Language from English
If English not OK
or if you want to change the language
4
Hold down the Enter key on the front panel and then switch on the printer by pushing the power switch.
1 Press and hold
2 Switch ON
Release the
Enter key when ST ATUS / Initializing” appears on the front-panel
Enter
screen. If there is no sound, nor any light on the front panel, you have a power problem.
SETUP
1
1843a
5
When the word “English” appears on the front-panel screen, press the orkey until your language appears. Then press
LANGUAGE English
Enter.
↑ ↓
Enter
0014
1-7
Setting Up the Printer
T ask 3: Load Media
Task 3: Load Media
For advice on the availability and use of different media types, see the section starting on page 3-2.
IMPORTANT Because the next task is to load the cartridges and carry out the automatic cartridge alignment procedure, you must load opaque media at this stage – for example, coated paper – as this is needed for the alignment procedure. Either of the rolls supplied with the printer is suitable.
To load roll media, start with step 1 below.
To load sheet media, go to page 1-15.
To Load a Roll
1 Make sure the printer wheels are locked (the brake levers pressed down) to prevent
the printer from moving.
2
Open the roll cover and remove the empty spindle by pulling firmly on each end. The two ends are different: end A has a media stop and end B a smaller endcap, as shown on the next page.
B
Roll cover
A
Place the spindle vertically on the floor, with the media stop at the bottom, ready for the new roll.
1-8
1865
Setting Up the Printer
T ask 3: Load Media
3
Remove the new roll from its wrapping. Remove the endcap from the top of the spindle, and slide the new roll onto the spindle. The leading edge of the media must wind clockwise.
Endcap removed.
SETUP
1
If the media stop falls off, push it back in until it snaps into position.
4
Push the endcap back in, making sure that the tabs are flush against the ends of the roll. Push it far enough to be firm, but do not use excessive force as this may break the tabs.
A
B
0015
0016
1-9
Setting Up the Printer
T ask 3: Load Media
5
Insert the spindle so that the large media stop (A) is to the right and the small endcap (B) to the left. Push in firmly on both ends. Be sure the media remains flush against the media stop.
B
A
A
Media path
The relationship of the media to the roller must be as shown in the diagram above.
6 Check the leading edge as it unwinds from the spool. If it is uneven, trim it as
explained in step 7. Otherwise go to step 8.
0017
1837
1-10
Setting Up the Printer
T ask 3: Load Media
WARNING
The media cutting knife used in the next step is sharp. Be sure the printer’s wheels are locked. Keep fingers clear of the cutting path. Keep media cutting knife away from children.
7
Trim the leading edge of the media roll:
a Pull the media over the top of the machine and lay it over the cutting track.
b Use the media cutting knife in the pocket located at the back of the printer
to cut off the first few inches of the media.
c Retract the blade and return the media cutting knife to its pocket.
SETUP
1
1838
1-11
Loading...
+ 190 hidden pages