HP 755cm User Manual
HP DesignJet 755CM Printer
User’s Guide
Manual part number
C3198-90091
First edition, September 1996
Printed in Europe
Customer re-order number
C3198-60051
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MATCHING SYSTEMR are
licensed trademarks of
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PANTONER* Colors
generated by the
HP DesignJet 650C plotter are
four-color process simulations
and may not match
PANTONE-identified solid
color standards. Use current
PANTONE Color Reference
Manuals for accurate color.
PANTONE Color simulations
are only obtainable on this
product when driven by
qualified Pantone-licensed
software packages. Contact
Pantone, Inc. for a current list
of qualified licensees.
*Pantone, Inc.’s
check-standard trademark for
color. EPantone, Inc., 1988
r and MS-DOSr
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HewlettĆPackard warrants
your graphics peripheral
hardware product against
defects in materials and
workmanship for a period
of one year from receipt
by the end user (proof of
purchase required). If HP
receives notice of such
defects during the
warranty period, HP will
either, at its option,
repair or replace products
that prove to be
defective.
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repair or replace the
product within a
reasonable amount of
time, the customer's
alternative exclusive
remedy shall be refund of
the purchase price upon
return of the product.
If this product was
purchased as part of an
HP system in a
coordinated shipment or
as a system addĆon, it is
warranted against defects
in material and
workmanship during the
same period as the HP
system.
The above warranty shall
not apply to defects
resulting from: improper
or inadequate
maintenance by
customer;
customerĆsupplied
software or interfacing;
unauthorized
modification or misuse;
operation outside of the
environmental
specifications for the
product; operation of
nonĆsupported media; or
improper site preparation
and maintenance.
usage exceeding the
product warranty limits
(see page 8Ć3).
For support details, see the section “Getting help” in chapter 9.
HP makes no other
warranty, either
expressed or implied,
with respect to this
product. HP specifically
disclaims the implied
warranties of
merchantability and
fitness for a particular
purpose. Some states or
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province to province.
If your hardware should
fail during the warranty
period, read the
Troubleshooting"
section in this guide, then
contact your local
HewlettĆPackard Sales
and Support Office or an
Authorized HP Personal
Computer Dealer Repair
Center and arrange for
onĆsite repair of the
product. Retain proof of
purchase in order to
obtain warranty service.
If a service call is
prompted by the
"Maintenance advised"
message (see page 8Ć3), it
is not covered under this
warranty.
If your hardware should
fail after the warranty
period, read the problem
solving sections in this
guide, then contact an
Authorized HP Personal
Computer Dealer Repair
Center or call an HP
Sales and Support Office
for details of the services
available. If you have an
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Edition dates are as
follows:
1st edition,
September 1996
New editions are
complete revisions of the
manual. Change sheets,
which may be issued
between editions, contain
additional information.
The dates on the title
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C3198–90091 English
User’s Guide
HP DesignJet 755CM Printer
C3198B
Finding Information
This User’s Guide Contains:
A comprehensive explanation of all the printer’s features.
The Quick Reference Guide Contains:
Some information that you are most likely to need on a day-to-day basis. For
example, the front-panel menu structure and media-type selections. It is stored
in the pocket at the back of the printer.
Where in this manual
to find the most commonly needed information
To find how to ... go to ...
Install the printer
Connect the printer
Choose media
Load media
Replace the cartridges
See the printer’s current configuration
Clear a media jam
Solve print quality problems
Interpret a front-panel message
Order accessories
To find any other information ...
chapter 1
page 1-24
page 3-2
page 3-9
page 3-25
pages 7-2 and 7-3
page 9-8
page 9-16
page 10-2
page 11-13
go to the index
of this manual.
at the back
On page D-1 at the back of this manual, you will find a Documentation Map,
listing useful documents to help with:
Setting Up and Using the Printer
Using Application Software
Getting Support
Programmer’s Reference.
ii
Contents
Finding information ii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Setting Up The Printer
Fast Track 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Checklist 1-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 1: Check that You Have All the Items Required 1-4. . . . . . . . . . . . . . . . . . . . .
Task 2: Switch On and Change the Language from English (Optional) 1-6. . . . . . .
Task 3: Load Media 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 4: Load the Print Cartridges 1-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 5: Print a Demonstration File (Optional) 1-21. . . . . . . . . . . . . . . . . . . . . . . . .
Task 6: Connect the Printer to Your Computer 1-24. . . . . . . . . . . . . . . . . . . . . . . . .
Task 7: Configure the Interface (Serial Interface Users Only) 1-26. . . . . . . . . . . . .
Task 8: Set Up Your Software 1-32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 9: Print a Test File 1-36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extra Tips for UNIX Users 1-37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Learning How To Use the Front-Panel Display (Tutorial)
The Front Panel 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Display Section 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Menus Print 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Description of the Menus Print 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering the Menu System 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating the Menu System 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Graphics Used in This Manual 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other T ypes of Screen 2-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examples 2-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS
iii
Contents
3 Working With Media and Cartridges
Choosing Media 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Five Important Points about Media T ypes 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported Media T ypes 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical Characteristics of Media types 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cost and Color Support of Media T ypes 3-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Combinations of Media T ype and Print Quality 3-6. . . . . . . . . . . . . . . . . . . . . . .
Typical Media-Type Choices by Application 3-7. . . . . . . . . . . . . . . . . . . . . . . . .
Caring for Your Media 3-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Media 3-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change a Roll 3-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Load a Sheet 3-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compensating for Badly Cut Media 3-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Adjust Skew Tolerance 3-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unloading Media 3-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drying Time 3-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Adjust Drying Time 3-22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Unload a Sheet after Printing 3-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Remove an Unused Sheet 3-24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Cartridges 3-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Replace Cartridges 3-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Replacing Cartridges 3-26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Replace One or More Cartridges 3-27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
4 Controlling the Page Format
Page Size 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Do You Need to Adjust the Page Size in the Front Panel? 4-3. . . . . . . . . . . . . . .
To Adjust the Page Size in the Front Panel 4-4. . . . . . . . . . . . . . . . . . . . . . . . . .
Page Size and Clipped Images 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page Size and Nesting (Roll Media Only) 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Margins (Roll Media Only) 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Margins and Automatic Cutting 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating a Drawing 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating a Drawing from the Front Panel 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Rotate a Drawing from the Front Panel 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . .
Exactly What is Rotated? 4-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How Does Rotate Interact with Your Software? 4-10. . . . . . . . . . . . . . . . . . . . . .
For PostScript files 4-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Non PostScript files 4–11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Mirror Image 4-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Scale of a Printed Image 4-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scale and Page Size 4-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
CONTENTS
5 Controlling a Print’s Overall Appearance
Ways to Control the Print’s Appearance 5-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Why Change the Appearance of the Print Using the Front Panel Rather Than
from the Software? 5-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing Pen Widths and Colors Using the Printer’s Internal Palettes 5-4. . . . . . .
To See the Current Palette Settings 5-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To See the Colors Available For a Palette 5-5. . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Palette Settings 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Selection of the Current Palette 5-7. . . . . . . . . . . . . . . . . . . . . . .
Changing the Treatment of Overlapping Lines (Merge Feature) 5-8. . . . . . . . . . . .
Changing the Overall Lightness/Darkness of a Print 5-9. . . . . . . . . . . . . . . . . . . . .
Printing Color Drawings in Monochrome 5-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Switch Between Color and Monochrome 5-11. . . . . . . . . . . . . . . . . . . . . . . .
Choosing an Appropriate Print Quality 5-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Print Quality 5-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v
Contents
6 Managing Your Prints
Managing Pages Being Printed or Drying 6-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Cancel a Page 6-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Cut a Page Before Drying is Complete (Roll Media Only) 6-2. . . . . . . . . . . .
To Pause while Printing a Series of Pages 6-3. . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Pages Not Yet Printed (The Queue) 6-4. . . . . . . . . . . . . . . . . . . . . . . . . .
To Start Printing a File That is Waiting For a Timeout 6-4. . . . . . . . . . . . . . . . .
What is The Queue? 6-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Identify a Page In The Queue 6-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To See the Size of a Page In The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Prioritize a Page in The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Delete a Page From The Queue 6-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Make Copies of a Page in The Queue 6-8. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avoiding Media Waste by Nesting Pages (Roll Media Only) 6-9. . . . . . . . . . . . . . .
What is Nesting? 6-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When Does the Printer Try to Nest Pages? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . .
Which Pages Qualify for Nesting? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Which Pages May be Rotated? 6-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Turn Nesting On or Off and Choose the Nesting Method 6-11. . . . . . . . . . . .
What Happens to Nesting if You Turn Queueing Off? 6-11. . . . . . . . . . . . . . . . .
How Long Does the Printer Wait for Another File? 6-11. . . . . . . . . . . . . . . . . . .
Getting the Best From Nesting (Nesting and Margins) 6-12. . . . . . . . . . . . . . . .
Nesting and the Rotate Feature 6-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi
7 Reconfiguring Your Printer
To See the Current Overall Configuration of the Printer 7-2. . . . . . . . . . . . . . . . . .
To See the Current Configuration of the Front-Panel Settings 7-3. . . . . . . . . . . . . .
To Change the Front-Panel Settings 7-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recalibrating the Printer for Accuracy 7-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Recalibrate the Printer 7-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A Quick Guide to Whether Recalibration is Necessary 7-5. . . . . . . . . . . . . . . . .
To Recalibrate the Printer 7-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Restore the Factory’s Calibration 7-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Graphics Language Setting for a Different Application 7-7. . . . . . . .
To Change the Graphics Language Setting 7-7. . . . . . . . . . . . . . . . . . . . . . . . . .
Graphics Language and Networks 7-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Interface Settings 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the Serial Interface Settings 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Change the I/O Timeout Setting 7-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Maintaining the Printer
Replacing the Print Cartridges 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
“Normal” Printer Use 8-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Print the Service Configuration Print 8-4. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
CONTENTS
vii
Contents
9 Troubleshooting
Using the Documentation to Help Solve Problems 9-2. . . . . . . . . . . . . . . . . . . . . . .
Locating the Source of the Problem 9-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Media-Handling Problems 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Front Panel Keeps Indicating that Media is
Misaligned or Mispositioned. 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Media Crumples When You Load it 9-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Prints Do Not Feed Out Properly From the Printer 9-5. . . . . . . . . . . . . . . . . .
If The Automatic Cutter Does Not Cut Immediately
When a Print Has Finished 9-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Automatic Cutter Does Not Work 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Prints Fall on the Floor After Being Cut 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Sheet Is Ejected When You Switch On the Printer 9-6. . . . . . . . . . . . . . . . .
If Prints Do Not Stack Properly in the Bin 9-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Print Cartridge Problems 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Access Cartridges Key Does Not Work 9-7. . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Runs the Cartridge-Alignment Routine Unexpectedly 9-7. . . . . . .
If Brand New Cartridges Have Problems 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing a Media Jam 9-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Communication Problems 9-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If There is a Problem Communicating between Your Computer
and the Printer 9-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems with Image Position or Content 9-10. . . . . . . . . . . . . . . . . . . . . .
If the Print Is Completely Blank 9-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Output Contains Only a Partial Print 9-11. . . . . . . . . . . . . . . . . . . . . . . . .
If the Image Is Clipped 9-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Long-Axis Print Is Clipped 9-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Entire Image Is in One Quadrant of the Correct Printing Area 9-13. . . . .
If the Image Is Unexpectedly Rotated 9-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Print Is a Mirror Image of Your Drawing 9-13. . . . . . . . . . . . . . . . . . . . . .
If the Print Is Inaccurate 9-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Print Is Distorted or Unintelligible 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . .
If One Image Overlays Another on the Same Sheet 9-14. . . . . . . . . . . . . . . . . . .
If Pen Settings Seem T o Have No Effect 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Produces a Black and White Print When You
Expected a Color Print 9-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Gray Box Appears Where an Image Should Be 9-15. . . . . . . . . . . . . . . . . . .
If the Printer Has Printed a Different Print Than the One You
Were Expecting 9-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Quality Of A Color Print Is Not as Sharp as You Were Expecting 9-15. . .
viii
Contents
Solving Print-Quality Problems 9-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Color Is Not as Expected 9-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If there Are White Streaks in Solid Areas 9-16. . . . . . . . . . . . . . . . . . . . . . . . . .
If There are Other Gaps in Solid Areas Or in Lines 9-17. . . . . . . . . . . . . . . . . . .
If There are Jagged Vertical or Horizontal Lines 9-18. . . . . . . . . . . . . . . . . . . . .
If There are Slightly Warped Lines 9-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If There are Color “Shadows” 9-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If One or More Cartridges are not Printing at All 9-18. . . . . . . . . . . . . . . . . . . .
If There are Blurred Lines (Ink “Bleeds” from Lines) 9-19. . . . . . . . . . . . . . . . .
If There are Blotchy Areas (Uneven Fill Density) 9-19. . . . . . . . . . . . . . . . . . . .
If the Print Is Too Dark Or the Color Too Saturated 9-19. . . . . . . . . . . . . . . . . .
If There Is Pronounced Banding in Area Fills 9-20. . . . . . . . . . . . . . . . . . . . . . .
If Ink Smears After You Remove a Print 9-20. . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Front-Panel Problems 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Access Cartridges Key Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . .
If the Cancel key Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If None Of the Front-Panel Keys Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Page Format/Rotate Does Not Work 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Display Message Will Not Clear 9-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a “System Error” Message Is Displayed 9-22. . . . . . . . . . . . . . . . . . . . . . . . . .
If an “Out Of Memory/Data Was Lost” Message Is Displayed 9-22. . . . . . . . . .
File Size and Memory Usage 9-22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Miscellaneous Problems 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Does not Print 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Seems T oo Slow 9-23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Waits Too Long to Print a Nest 9-24. . . . . . . . . . . . . . . . . . . . . . . .
If the Printer Performs the Cartridge-Alignment Routine Unexpectedly 9-24. . .
If the Bail (Black Metal Bar) Does Not Lower All the Way 9-24. . . . . . . . . . . .
Getting Help 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What to Do Before You Call 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If a Repair is Needed 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS
ix
ContentsContents
10 Front-Panel Messages
11 Reference
Printer Specifications 11-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interface Specifications 11-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interface Cables 11-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Notices 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To Obtain a Material Safety Data Sheet (MSDS) 11-10. . . . . . . . . . . . . . . . . . . . . .
Sound 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electro-Magnetic Compatibility (EMC) 11-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telecommunications Statement 11-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Accessories 11-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP-GL/2 and HP RTL Programming Information 11-16. . . . . . . . . . . . . . . . . . .
How to Order Supplies and Accessories 11-16. . . . . . . . . . . . . . . . . . . . . . . . . .
12 Glossary
Index
Documentation Map
Please Give Us Your Feedback (Removable)
x
Welcome
Welcome
A Five-Minute Guide To Your Printer’s Main Features
The HP DesignJet 755CM printer is an E/A0 size large-format inkjet printer which
can print in color or monochrome.
Colors
Your printer uses a set of four disposable print cartridges containing yellow, cyan,
magenta and black inks. All other supported colors are generated from these four,
up to a total of over 16 million different colors for all your needs
cartridges are supplied with the printer. From time to time, you will need to
replace them.
Also supplied with the printer is an HP Color Management Kit, which includes
software and documentation to help you print the colors you expect on your
HP DesignJet 755CM printer. The software in this kit includes various color
profiles: PANTONER process color simulation tables, Adobet PhotoShopt
profiles, and Adobe PageMakert profiles.
. Two sets of four
Print Quality
Print resolution can be in true 300 dots per inch or addressable 600 dots per inch
depending on the print quality you have selected. You can choose between three
levels of print quality – Best, Normal, or Fast – either from your software or from
the printer’s front panel.
WELCOME
xi
Welcome
Media
You can print on rolls or sheets up to E/A0 size.
A large variety of media types are supported:
High-gloss photo paper*
Semi-gloss photo paper*
High-gloss film*
Matte and clear film
Coated paper
Heavy coated paper (one roll is supplied with the printer)
Opaque bond
Translucent bond
Natural tracing paper
xxxxxxx
yyyyy
Page format
Size
Vellum.
*One roll of one of these glossy media types is supplied with the printer. In
addition, a small sample of several of the above is supplied.
User Interface
The printer’s front panel includes an easy-to-use interface with a two-line display,
giving you access to a comprehensive set of printer functions and to a number of
useful internal prints.
This manual includes a short tutorial to teach you how to navigate around the
menus. Wherever a front-panel feature is explained in this manual, a simple
graphic shows you how to access that feature in the front-panel menus.
xii
Welcome
Software Applications and Drivers
To make sure that your printer prints exactly what you were expecting – in terms of
size, position, orientation, color and quality – the key is to use the correct driver for
the combination of your application software and your printer, and to be confident
that it is configured correctly.
Three types of drivers are supplied with your printer:
R
HP DesignJet PostScript
QuickDraw GX) and Microsoft
HP driver for users of Microsoft Windows applications,
HP drivers for AutoCAD users.
These drivers come with printed and on line documentation to help you install and
configure them correctly. If you are printing using one of these drivers, then refer
to the driver’s documentation, as well as this manual, for advice on the use of this
printer.
drivers for MacintoshR (QuickDraw and
R
Windows applications,
WELCOME
Applies
PS
PostScript files
Does
PS
to PostScript
files
not
only
apply
to
Generally , software applications include their own drivers too. With this printer
we have provided free of charge a set of Software Application Notes for the most
popular applications. If you find your own application in these notes, we
recommend that you use the information they contain as an overall guide to
configuring the software for your printer.
The printer behaves differently when it receives a PostScript1 file than when it
receives a file in another “language” (HP-GL, HP-GL2, or RTL). For example, the
printer’s ability to scale images applies only to PostScript files, while its ability to
queue files does not apply to PostScript files. Therefore you will see the two
symbols on the left used now and then in this manual.
IMPORTANT. The printer does not support PostScript files created in Chinese,
Korean and T aiwanese software applications.
If you don’t know whether your application sends PostScript files to a printer,
consult your software documentation.
1
Here, and throughout this manual, references to “PostScript files” mean files sent to the printer using
the HP DesignJet PostScript driver supplied with the printer and installed by you on your Macintosh
or PC.
xiii
Front View
Window
Print Cartridges
(Inside)
Welcome
Front Panel Display
Front Panel
Media Lever
ON/OFF Switch
Media-Entry Slot
Roll Cover
Media Bin
1835
xiv
Welcome
Rear View
WELCOME
Parallel-Interface
Pocket For
Quick Reference Guide
And Media Knife
Serial-Interface
Slot For Optional Network Interface
Socket For
Power Cord
Slots For Upgrades
(Behind Cover Plate)
1844
xv
Welcome
Connections
Your printer comes with an HP JetDirect network interface card, for LAN
connections, as well as serial and parallel interfaces for a direct connection to your
computer.
Memory
Your printer comes with a memory of 75 Megabytes (3 Megabytes of internal
memory and 72 Megabytes of usable memory). No expansion is possible. For
further details of the memory specification, see page 9-22.
xvi
1
Fast Track 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Checklist 1-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 1: Check that You Have All the Items Required 1-4. . . . . .
Task 2: Switch On and
Change the Language from English (Optional) 1-6. . . . .
Task 3: Load Media 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Task 4: Load the Print Cartridges 1-17. . . . . . . . . . . . . . . . . . . . .
Task 5: Print a Demonstration File (Optional) 1-21. . . . . . . . . . .
Task 6: Connect the Printer to Your Computer 1-24. . . . . . . . . . .
Task 7: Configure the Interface (Serial Interface Users Only)1-26
Task 8: Set Up Your Software 1-32. . . . . . . . . . . . . . . . . . . . . . .
Task 9: Print a Test File 1-36. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extra Tips For UNIX Users 1-37. . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Printer
SETUP
1
Installation, Connection,
and Configuration
1-1
Setting Up the Printer
Fast Track
Fast Track
If You Meet All the Following Requirements:
You want English as the language of the front-panel display and of the printer’s
sample prints.
You are experienced at installing printers.
You are going to use roll media and print in color.
You know whether to connect the printer directly to your computer or to a
network and whether to use the serial or parallel interface, and you already have
the right cable.
(Serial interface users) Your computer’s RS-232-C settings are 9600 baud, no
parity, 8 data bits and 1 stop bit.
... Just Follow the Six Steps on this Page, and Skip the Rest of this Chapter.
1 Connect the power cord and switch on.
2 Load the roll of media supplied, following the instructions on the label inside
the printer’s roll cover. Watch the front-panel display for further
instructions.
3 Press
4 Close the window and let the printer run its automatic cartridge-alignment
5 Switch off the printer and your computer, connect the interface cable, and
6 Choose your driver disk(s) and color profile disk(s), read the instructions on
That’ s All!
1-2
Access Cartridges, open the printer’s window, remove the tape from
the four cartridges and load them into the carriage on the left side of the
printer.
procedure.
then switch them on again.
the label, and follow any printed instructions accompanying the disks. For
many Macintosh, Microsoft Windows or AutoCAD applications, the driver is
shipped with the printer. For other applications, see page 1-35 for advice,
and, if necessary, contact your software vendor.
Setting Up the Printer
Set Up Checklist
Set Up Checklist
You should already have unpacked and assembled the printer, following the
Assembly Instructions in the box. Now you can set up the printer, using the
checklist below as you complete each task explained in this chapter.
T ask
Check that you have all the items required.
1
Switch on and change the language from English (optional).
2
Load media.
3
Load the print cartridges.
4
Print the demonstration print (Optional).
5
Connect the printer to your computer.
6
Configure the interface (Serial interface users only).
7
Set up your software.
8
Print a test file.
9
Done? (n)
SETUP
1
1-3
Setting Up the Printer
Task 1: Check that You Have All the Items Required
Task 1: Check that You Have All the Items Required
Supplied
1 You need the following items, which were supplied with the printer.
Power cord
The power cord supplied with your printer should meet the plug requirements for
your area. However, different power cords (international options) are available. If
necessary, contact your dealer or HP Sales and Support Office.
A roll of HP glossy paper
A roll of HP Heavyweight Coated Paper
Eight print cartridges:
– Two yellow
– Two cyan
– Two magenta
– Two black
Software
The following software packs were supplied with the printer. Whether you need
them depends on which application(s) you intend to use.
– HP DesignJet PostScript Drivers for Macintosh
– HP DesignJet PostScript Driver for Microsoft Windows
– HP Plotter Drivers for AutoCAD
– HP Driver for Microsoft Windows
– HP Color Management Kit
1-4
Setting up the printer
T ask 1: Check that you have all the items required
2 Inspect the printer itself and the above accessories. If you received any item in a
damaged condition, notify the dealer or HP Sales and Support Office where you
purchased the printer, and file a claim with the carrier.
Not supplied
3 You will also need the following items, which were not supplied with the printer.
Interface cable
For details of suitable cables, see page 11-8.
SETUP
1
1-5
Setting Up the Printer
Task 2: Switch On and (Optional) Change the Language from English
Task 2: Switch On and Change the Language From
English (Optional)
WARNING
If English OK
or if you have
already
changed the
language
The printer’s front-panel menus and all the printer’s sample files are available in
1
the following languages
: English, French, German, Italian, Japanese, Portuguese,
and Spanish. By default, the language is English.
Be sure that the power cord supplied with your printer matches your ac
power connection requirements. Use only three-wire (earth-grounded) power
cords with this printer.
1 Make sure that the power switch on the front of the printer is OFF.
2
Plug the power cord into the socket at
the back of the printer, and then into
your power outlet.
3
Switch on the printer by pushing the power switch. Then go to Step 5.
ON
1848
If there is no sound, nor any light on the front panel, you have a power problem.
1
The physical front-panel overlay is also available in Chinese and Korean.
1-6
1843
Setting Up the Printer
T ask 2: Switch On and (Optional) Change the Language from English
If English not OK
or if you want
to change the
language
4
Hold down the Enter key on the front panel and then switch on the printer by
pushing the power switch.
1 Press and hold
2 Switch ON
Release the
Enter key when “ST ATUS / Initializing” appears on the front-panel
Enter
screen. If there is no sound, nor any light on the front panel, you have a power
problem.
SETUP
1
1843a
5
When the word “English” appears on the front-panel screen, press the ↑ or
↓ key until your language appears. Then press
LANGUAGE
English
Enter.
↑
↓
Enter
0014
1-7
Setting Up the Printer
T ask 3: Load Media
Task 3: Load Media
For advice on the availability and use of different media types, see the section
starting on page 3-2.
IMPORTANT Because the next task is to load the cartridges and carry out the
automatic cartridge alignment procedure, you must load opaque media at this stage
– for example, coated paper – as this is needed for the alignment procedure.
Either of the rolls supplied with the printer is suitable.
To load roll media, start with step 1 below.
To load sheet media, go to page 1-15.
To Load a Roll
1 Make sure the printer wheels are locked (the brake levers pressed down) to prevent
the printer from moving.
2
Open the roll cover and remove the empty spindle by pulling firmly on each
end. The two ends are different: end A has a media stop and end B a smaller
endcap, as shown on the next page.
B
Roll cover
A
Place the spindle vertically on the floor, with the media stop at the bottom,
ready for the new roll.
1-8
1865
Setting Up the Printer
T ask 3: Load Media
3
Remove the new roll from its wrapping. Remove the endcap from the top
of the spindle, and slide the new roll onto the spindle. The leading edge of
the media must wind clockwise.
Endcap removed.
SETUP
1
If the media stop falls off, push it back
in until it snaps into position.
4
Push the endcap back in, making sure that the tabs are flush against the ends of
the roll. Push it far enough to be firm, but do not use excessive force as this
may break the tabs.
A
B
0015
0016
1-9
Setting Up the Printer
T ask 3: Load Media
5
Insert the spindle so that the large media stop (A) is to the right and the
small endcap (B) to the left. Push in firmly on both ends. Be sure the
media remains flush against the media stop.
B
A
A
Media path
The relationship of the media to the roller must be as shown in the
diagram above.
6 Check the leading edge as it unwinds from the spool. If it is uneven, trim it as
explained in step 7. Otherwise go to step 8.
0017
1837
1-10
Setting Up the Printer
T ask 3: Load Media
WARNING
The media cutting knife used in the next step is sharp. Be sure the printer’s
wheels are locked. Keep fingers clear of the cutting path. Keep media cutting
knife away from children.
7
Trim the leading edge of the media roll:
a Pull the media over the top of the machine and lay it over the cutting track.
b Use the media cutting knife in the pocket located at the back of the printer
to cut off the first few inches of the media.
c Retract the blade and return the media cutting knife to its pocket.
SETUP
1
1838
1-11
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