Manual part number
C3198-90091
First edition, September 1996
Printed in Europe
Customer re-order number
C3198-60051
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of the document may be
photocopied, reproduced, or
translated to another language
without the prior written
consent of Hewlett-Packard
Company.
Adobe is a trademark of
Adobe Systems Incorporated
which may be registered in
certain jurisdictions.
Adobe PageMaker″ Adobe
Photoshop and Aldus
PageMaker are trademarks
of Adobe Systems
Incorporated which may be
registered in certain
jurisdictions.
AutoCAD is a trademark of
AutoDesk Inc.
Bi-Tronics, HP-GL and
HP-GL/2 are trademarks of
Hewlett-Packard Company.
CorelDRAW! is a trademark
of Corel Corporation.
Macintosh is a product of
Apple Computer Inc.
Microsoft
are registered trademarks of
Microsoft Corporation.
Microsoft Windows is a
registered trademark of
Microsoft Corporation.
PANTONER and PANTONE
MATCHING SYSTEMR are
licensed trademarks of
Pantone, Inc.
PANTONER* Colors
generated by the
HP DesignJet 650C plotter are
four-color process simulations
and may not match
PANTONE-identified solid
color standards. Use current
PANTONE Color Reference
Manuals for accurate color.
PANTONE Color simulations
are only obtainable on this
product when driven by
qualified Pantone-licensed
software packages. Contact
Pantone, Inc. for a current list
of qualified licensees.
*Pantone, Inc.’s
check-standard trademark for
color. EPantone, Inc., 1988
r and MS-DOSr
Notice
The information contained in
this document is subject to
change without notice and
should not be construed as a
commitment by
Hewlett-Packard Company.
Hewlett-Packard assumes no
responsibility for any errors
that may appear in this
document nor does it make
expressed or implied
warranty of any kind with
regard to this material,
including, but not limited to,
the implied warranties of
merchantability and fitness
for a particular purpose.
The Hewlett-Packard
Company shall not be liable
for incidental or consequential
damages in connection with,
or arising out of the furnishing,
performance, or use of this
document and the program
material which it describes.
Safety Symbols
The product is marked with
this symbol when it is
necessary for you to refer to
the instruction manual in order
to protect against damage to
the product.
Hazardous voltage symbol.
W A R N I N G
The Warning symbol calls
attention to a procedure,
practice, or the like, which, if
not correctly performed or
adhered to, could result in
personal injury. Do not
proceed beyond a Warning
symbol until the indicated
conditions are fully understood
and met.
C A U T I O N
The Caution symbol calls
attention to an operating
procedure, practice, or the like,
which, if not correctly
performed or adhered to, could
result in damage to or
destruction of part or all of the
product. Do not proceed
beyond a Caution symbol until
the indicated conditions are
fully understood and met.
PostScript
trademark of Adobe Systems
Incorporated
QuickDraw is a trademark of
Apple Computer Inc.
UNIX
trademark in the United States
and other countries, licensed
exclusively through X/Open
Company Limited.
r is a registered
r is a registered
OneĆYear OnĆSite
Hardware Warranty
Except when purchased
as part of a system,
HewlettĆPackard warrants
your graphics peripheral
hardware product against
defects in materials and
workmanship for a period
of one year from receipt
by the end user (proof of
purchase required). If HP
receives notice of such
defects during the
warranty period, HP will
either, at its option,
repair or replace products
that prove to be
defective.
Should HP be unable to
repair or replace the
product within a
reasonable amount of
time, the customer's
alternative exclusive
remedy shall be refund of
the purchase price upon
return of the product.
If this product was
purchased as part of an
HP system in a
coordinated shipment or
as a system addĆon, it is
warranted against defects
in material and
workmanship during the
same period as the HP
system.
The above warranty shall
not apply to defects
resulting from: improper
or inadequate
maintenance by
customer;
customerĆsupplied
software or interfacing;
unauthorized
modification or misuse;
operation outside of the
environmental
specifications for the
product; operation of
nonĆsupported media; or
improper site preparation
and maintenance.
usage exceeding the
product warranty limits
(see page 8Ć3).
For support details, see the section “Getting help” in chapter 9.
HP makes no other
warranty, either
expressed or implied,
with respect to this
product. HP specifically
disclaims the implied
warranties of
merchantability and
fitness for a particular
purpose. Some states or
provinces do not allow
limitations on the
duration of an implied
warranty, so the above
limitation or exclusion
may not apply to you.
However, any implied
warranty of
merchantability or fitness
is limited to the oneĆyear
duration of this written
warranty.
This warranty gives you
specific legal rights, and
you may also have other
rights which may vary
from state to state, or
province to province.
If your hardware should
fail during the warranty
period, read the
Troubleshooting"
section in this guide, then
contact your local
HewlettĆPackard Sales
and Support Office or an
Authorized HP Personal
Computer Dealer Repair
Center and arrange for
onĆsite repair of the
product. Retain proof of
purchase in order to
obtain warranty service.
If a service call is
prompted by the
"Maintenance advised"
message (see page 8Ć3), it
is not covered under this
warranty.
If your hardware should
fail after the warranty
period, read the problem
solving sections in this
guide, then contact an
Authorized HP Personal
Computer Dealer Repair
Center or call an HP
Sales and Support Office
for details of the services
available. If you have an
HP Maintenance
Agreement, request
service under your
agreement.
Edition dates are as
follows:
1st edition,
September 1996
New editions are
complete revisions of the
manual. Change sheets,
which may be issued
between editions, contain
additional information.
The dates on the title
page change only when a
new edition is published.
Minor corrections that do
not affect the function of
the product may be made
at reprint without a
change to the print date.
A comprehensive explanation of all the printer’s features.
The Quick Reference Guide Contains:
Some information that you are most likely to need on a day-to-day basis. For
example, the front-panel menu structure and media-type selections. It is stored
in the pocket at the back of the printer.
Where in this manual
to find the most commonly needed information
To find how to ...go to ...
Install the printer
Connect the printer
Choose media
Load media
Replace the cartridges
See the printer’s current configuration
Clear a media jam
Solve print quality problems
Interpret a front-panel message
Order accessories
To find any other information ...
chapter 1
page 1-24
page 3-2
page 3-9
page 3-25
pages 7-2 and 7-3
page 9-8
page 9-16
page 10-2
page 11-13
go to the index
of this manual.
at the back
On page D-1 at the back of this manual, you will find a Documentation Map,
listing useful documents to help with:
Setting Up and Using the Printer
Using Application Software
Getting Support
Programmer’s Reference.
How to Order Supplies and Accessories11-16. . . . . . . . . . . . . . . . . . . . . . . . . .
12 Glossary
Index
Documentation Map
Please Give Us Your Feedback (Removable)
x
Welcome
Welcome
A Five-Minute Guide To Your Printer’s Main Features
The HP DesignJet 755CM printer is an E/A0 size large-format inkjet printer which
can print in color or monochrome.
Colors
Your printer uses a set of four disposable print cartridges containing yellow, cyan,
magenta and black inks. All other supported colors are generated from these four,
up to a total of over 16 million different colors for all your needs
cartridges are supplied with the printer. From time to time, you will need to
replace them.
Also supplied with the printer is an HP Color Management Kit, which includes
software and documentation to help you print the colors you expect on your
HP DesignJet 755CM printer. The software in this kit includes various color
profiles: PANTONER process color simulation tables, Adobet PhotoShopt
profiles, and Adobe PageMakert profiles.
. Two sets of four
Print Quality
Print resolution can be in true 300 dots per inch or addressable 600 dots per inch
depending on the print quality you have selected. You can choose between three
levels of print quality – Best, Normal, or Fast – either from your software or from
the printer’s front panel.
WELCOME
xi
Welcome
Media
You can print on rolls or sheets up to E/A0 size.
A large variety of media types are supported:
High-gloss photo paper*
Semi-gloss photo paper*
High-gloss film*
Matte and clear film
Coated paper
Heavy coated paper (one roll is supplied with the printer)
Opaque bond
Translucent bond
Natural tracing paper
xxxxxxx
yyyyy
Page format
Size
Vellum.
*One roll of one of these glossy media types is supplied with the printer. In
addition, a small sample of several of the above is supplied.
User Interface
The printer’s front panel includes an easy-to-use interface with a two-line display,
giving you access to a comprehensive set of printer functions and to a number of
useful internal prints.
This manual includes a short tutorial to teach you how to navigate around the
menus. Wherever a front-panel feature is explained in this manual, a simple
graphic shows you how to access that feature in the front-panel menus.
xii
Welcome
Software Applications and Drivers
To make sure that your printer prints exactly what you were expecting – in terms of
size, position, orientation, color and quality – the key is to use the correct driver for
the combination of your application software and your printer, and to be confident
that it is configured correctly.
Three types of drivers are supplied with your printer:
R
HP DesignJet PostScript
QuickDraw GX) and Microsoft
HP driver for users of Microsoft Windows applications,
HP drivers for AutoCAD users.
These drivers come with printed and on line documentation to help you install and
configure them correctly. If you are printing using one of these drivers, then refer
to the driver’s documentation, as well as this manual, for advice on the use of this
printer.
drivers for MacintoshR (QuickDraw and
R
Windows applications,
WELCOME
Applies
PS
PostScript files
Does
PS
to PostScript
files
not
only
apply
to
Generally , software applications include their own drivers too. With this printer
we have provided free of charge a set of Software Application Notes for the most
popular applications. If you find your own application in these notes, we
recommend that you use the information they contain as an overall guide to
configuring the software for your printer.
The printer behaves differently when it receives a PostScript1 file than when it
receives a file in another “language” (HP-GL, HP-GL2, or RTL). For example, the
printer’s ability to scale images applies only to PostScript files, while its ability to
queue files does not apply to PostScript files. Therefore you will see the two
symbols on the left used now and then in this manual.
IMPORTANT. The printer does not support PostScript files created in Chinese,
Korean and T aiwanese software applications.
If you don’t know whether your application sends PostScript files to a printer,
consult your software documentation.
1
Here, and throughout this manual, references to “PostScript files” mean files sent to the printer using
the HP DesignJet PostScript driver supplied with the printer and installed by you on your Macintosh
or PC.
xiii
Front View
Window
Print Cartridges
(Inside)
Welcome
Front Panel Display
Front Panel
Media Lever
ON/OFF Switch
Media-Entry Slot
Roll Cover
Media Bin
1835
xiv
Welcome
Rear View
WELCOME
Parallel-Interface
Pocket For
Quick Reference Guide
And Media Knife
Serial-Interface
Slot For Optional Network Interface
Socket For
Power Cord
Slots For Upgrades
(Behind Cover Plate)
1844
xv
Welcome
Connections
Your printer comes with an HP JetDirect network interface card, for LAN
connections, as well as serial and parallel interfaces for a direct connection to your
computer.
Memory
Your printer comes with a memory of 75 Megabytes (3 Megabytes of internal
memory and 72 Megabytes of usable memory). No expansion is possible. For
further details of the memory specification, see page 9-22.
You want English as the language of the front-panel display and of the printer’s
sample prints.
You are experienced at installing printers.
You are going to use roll media and print in color.
You know whether to connect the printer directly to your computer or to a
network and whether to use the serial or parallel interface, and you already have
the right cable.
(Serial interface users) Your computer’s RS-232-C settings are 9600 baud, no
parity, 8 data bits and 1 stop bit.
... Just Follow the Six Steps on this Page, and Skip the Rest of this Chapter.
1 Connect the power cord and switch on.
2 Load the roll of media supplied, following the instructions on the label inside
the printer’s roll cover. Watch the front-panel display for further
instructions.
3 Press
4 Close the window and let the printer run its automatic cartridge-alignment
5 Switch off the printer and your computer, connect the interface cable, and
6 Choose your driver disk(s) and color profile disk(s), read the instructions on
That’ s All!
1-2
Access Cartridges, open the printer’s window, remove the tape from
the four cartridges and load them into the carriage on the left side of the
printer.
procedure.
then switch them on again.
the label, and follow any printed instructions accompanying the disks. For
many Macintosh, Microsoft Windows or AutoCAD applications, the driver is
shipped with the printer. For other applications, see page 1-35 for advice,
and, if necessary, contact your software vendor.
Setting Up the Printer
Set Up Checklist
Set Up Checklist
You should already have unpacked and assembled the printer, following the
Assembly Instructions in the box. Now you can set up the printer, using the
checklist below as you complete each task explained in this chapter.
T ask
Check that you have all the items required.
1
Switch on and change the language from English (optional).
2
Load media.
3
Load the print cartridges.
4
Print the demonstration print (Optional).
5
Connect the printer to your computer.
6
Configure the interface (Serial interface users only).
7
Set up your software.
8
Print a test file.
9
Done? (n)
SETUP
1
1-3
Setting Up the Printer
Task 1: Check that You Have All the Items Required
Task 1: Check that You Have All the Items Required
Supplied
1 You need the following items, which were supplied with the printer.
Power cord
The power cord supplied with your printer should meet the plug requirements for
your area. However, different power cords (international options) are available. If
necessary, contact your dealer or HP Sales and Support Office.
A roll of HP glossy paper
A roll of HP Heavyweight Coated Paper
Eight print cartridges:
– Two yellow
– Two cyan
– Two magenta
– Two black
Software
The following software packs were supplied with the printer. Whether you need
them depends on which application(s) you intend to use.
– HP DesignJet PostScript Drivers for Macintosh
– HP DesignJet PostScript Driver for Microsoft Windows
– HP Plotter Drivers for AutoCAD
– HP Driver for Microsoft Windows
– HP Color Management Kit
1-4
Setting up the printer
T ask 1: Check that you have all the items required
2 Inspect the printer itself and the above accessories. If you received any item in a
damaged condition, notify the dealer or HP Sales and Support Office where you
purchased the printer, and file a claim with the carrier.
Not supplied
3 You will also need the following items, which were not supplied with the printer.
Interface cable
For details of suitable cables, see page 11-8.
SETUP
1
1-5
Setting Up the Printer
Task 2: Switch On and (Optional) Change the Language from English
Task 2: Switch On and Change the Language From
English (Optional)
WARNING
If English OK
or if you have
already
changed the
language
The printer’s front-panel menus and all the printer’s sample files are available in
Be sure that the power cord supplied with your printer matches your ac
power connection requirements. Use only three-wire (earth-grounded) power
cords with this printer.
1 Make sure that the power switch on the front of the printer is OFF.
2
Plug the power cord into the socket at
the back of the printer, and then into
your power outlet.
3
Switch on the printer by pushing the power switch. Then go to Step 5.
ON
1848
If there is no sound, nor any light on the front panel, you have a power problem.
1
The physical front-panel overlay is also available in Chinese and Korean.
1-6
1843
Setting Up the Printer
T ask 2: Switch On and (Optional) Change the Language from English
If English not OK
or if you want
to change the
language
4
Hold down the Enter key on the front panel and then switch on the printer by
pushing the power switch.
1 Press and hold
2 Switch ON
Release the
Enter key when “ST ATUS / Initializing” appears on the front-panel
Enter
screen. If there is no sound, nor any light on the front panel, you have a power
problem.
SETUP
1
1843a
5
When the word “English” appears on the front-panel screen, press the ↑ or
↓ key until your language appears. Then press
LANGUAGE
English
Enter.
↑
↓
Enter
0014
1-7
Setting Up the Printer
T ask 3: Load Media
Task 3: Load Media
For advice on the availability and use of different media types, see the section
starting on page 3-2.
IMPORTANT Because the next task is to load the cartridges and carry out the
automatic cartridge alignment procedure, you must load opaque media at this stage
– for example, coated paper – as this is needed for the alignment procedure.
Either of the rolls supplied with the printer is suitable.
To load roll media, start with step 1 below.
To load sheet media, go to page 1-15.
To Load a Roll
1 Make sure the printer wheels are locked (the brake levers pressed down) to prevent
the printer from moving.
2
Open the roll cover and remove the empty spindle by pulling firmly on each
end. The two ends are different: end A has a media stop and end B a smaller
endcap, as shown on the next page.
B
Roll cover
A
Place the spindle vertically on the floor, with the media stop at the bottom,
ready for the new roll.
1-8
1865
Setting Up the Printer
T ask 3: Load Media
3
Remove the new roll from its wrapping. Remove the endcap from the top
of the spindle, and slide the new roll onto the spindle. The leading edge of
the media must wind clockwise.
Endcap removed.
SETUP
1
If the media stop falls off, push it back
in until it snaps into position.
4
Push the endcap back in, making sure that the tabs are flush against the ends of
the roll. Push it far enough to be firm, but do not use excessive force as this
may break the tabs.
A
B
0015
0016
1-9
Setting Up the Printer
T ask 3: Load Media
5
Insert the spindle so that the large media stop (A) is to the right and the
small endcap (B) to the left. Push in firmly on both ends. Be sure the
media remains flush against the media stop.
B
A
A
Media path
The relationship of the media to the roller must be as shown in the
diagram above.
6 Check the leading edge as it unwinds from the spool. If it is uneven, trim it as
explained in step 7. Otherwise go to step 8.
0017
1837
1-10
Setting Up the Printer
T ask 3: Load Media
WARNING
The media cutting knife used in the next step is sharp. Be sure the printer’s
wheels are locked. Keep fingers clear of the cutting path. Keep media cutting
knife away from children.
7
Trim the leading edge of the media roll:
a Pull the media over the top of the machine and lay it over the cutting track.
b Use the media cutting knife in the pocket located at the back of the printer
to cut off the first few inches of the media.
c Retract the blade and return the media cutting knife to its pocket.
SETUP
1
1838
1-11
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