products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions contained herein.
Printed in the US
For additional technical support and user documentation please refer to:
www.hp.com/go/graphicarts
2
Revision LogThe following is a list of major changes and additions that have
been made to this manual since the previous revision.
See the accompanying Release Notes for specific changes to the
soft ware and hardware between manual updates.
Chapter 2: Menu items added. Menu tree updated.
Chapter 3: “Left Only” print modes changed to “Unidi-
rectional.” Edge-to-edge printing added. Saran Wrap
replaced with SolaChrome Capping Film.
Chapter 4: “Hard” and “soft” jetouts documented.
Chapter 5: Stopcock on waste ink tube added. Clean-
ing doctor blade added. Cyan Heads Maintenance
function documented.
iii
Regulatory Statements
FCC-AThis equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his or her own expense.
This equipment must be installed exactly as instructed in this
manual using only the components supplied. If a supplied component ever needs to be replaced, it must be replaced with the
same part supplied by the manufacturer. It is your responsibility
to follow these instructions in order to maintain compliance
with the FCC regulations. Changes or modifications not
expressly approved by ColorSpan Corporation could void your
authority to operate this equipment. In particular, this device
must be operated with shielded cables to maintain FCC
compliance.
A booklet is available from the Federal Communications Commission entitled, How to Identif y and Resolve Radio-TV Interfer-ence Problems (#004-000-00345-4). Write to the U.S.
Government Printing Office, Washington, DC 20402.
DOC (Canada)This digital apparatus does not exceed the Class A limits for
radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Normes de Sècuritè (Canada)
Le présent appariel numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la Classe A prescrites dans le réglements sur le brouillage
radioélectrique édictés par le Ministére des Communications du
Canada.
iv
Telecommunications
Network Statement
The ColorSpan VideoNet port on this device is not intended to
be connected to a public telecommunications network. Connection of this device to a public telecommunications network in a
European Community Member State will be in violation of
national law implementing Directive 91/263/EEC on the approximation of laws of the Member States concerning telecommunication terminal equipment, including the mutual recognition of
their conformity.
Der VideoNet port ist nicht dafür vorgesehen an ein öffentliches
Telefonnetz angeschlossen zu werden. Der Anschluß dieses
Gerätes an ein öffentliches Telefonnetz in einem Mitgliedstaat
der EU, verstößt gegen nationale Gesetze zur Ausführung der
Direktive 91/263/EEC, die sich mit der Annäherung von
Gesetzen von Mitgliedstaaten beschäftigt, betreffend Telekommuniktionsanlagen und die gegenseit ige Anerkennung ihrer
Konformität.
v
About This ManualRead this manual to unpack, set up, and use the ColorSpan
“Gator” digital color printers.
◆Chapter 1, Getting Started, shows you how to unpack and
assemble the printer, and introduces you to its main features.
◆Chapter 2, Using the Control Panel, shows you how to use
the control panel to specify printer options.
◆Chapter 3, Ink and Media, shows you how to install ink and
media.
◆Chapter 4, Calibrating the Printer, shows you how to cali-
brate the printer for optimal print quality.
◆Chapter 5, Maintaining the Printer, explains scheduled
maintenance, how to recover clogged printheads, how to
prepare the printer for extended power-down (such as for
shipping or storage), and more.
◆Chapter 6, Print Server Setup, shows you how to specify
ColorSpan print server options.
◆Chapter 7, Printer Driver Setup, shows you how to control
output options from the client workstation via the ColorSpan printer driver software.
◆Appendix A, Technical Specifications, lists the printer’s
technical specifications.
◆Appendix B, Troubleshooting, shows you how to trouble-
shoot common printing problems and interpret Action and
Warning messages.
For further information, refer to the following ColorSpan
documentation:
◆Quick Start Guide — START HERE to set up and install a brand
new ColorMark print server, and connect and configure
printers to it.
◆Site Preparation Guide — explains how to prepare your site for
the printer’s arrival and installation.
◆ColorSpan Print Server Documentation — the System Control
User Guide and Printing Tools User Guides shows you how to
print and RIP files through the ColorSpan print server. If the
printer is connected to a non-ColorSpan print server (RIP),
refer to the documentation that accompanies the server.
◆Release Notes and Update Notes — late-breaking information,
update descriptions, and update instructions.
◆ColorSpan web site — http://www.colorspan.com.
vi
ConventionsThis manual uses the following informational conventions:
Note
Hinweis
Caution
Vorsicht
WARN ING
WARN UNG
Other WARNING symbols used:
A special technique or information that may help
you perform a task or understand a process.
Ein Hinweis beschreibt eine spezielle technik zur
Lösung einer Aufgabe oder enthällt Informationen,
die Ihnen eine Prozedur näher erläutert.
Alerts you to something that has the potential to
cause damage to hardware, software, or data.
Dieses Feld weist auf einen Umstand hin, der einen
Hardware-oder Software-Schaden oder Datenverlust
verursachen könnte.
Alerts you to something that has the potential to
cause physical harm to you or others around you.
Eine Warnung auf weist auf einen Umstand hin,
durch den Ihnen und anderen Personen ein physischer Schaden erwachsen könnte.
Help From Your Reseller .................................................................. B-14
Help From ColorSpan ...................................................................... B-14
If All Else Fails .................................................................................. B-14
Index
Table of Contentsxiii
xivTable of Contents
CHAPTER 1
Getting Started
This chapter shows you how to get started using your printer. It includes
these topics:
◆Operating Requirements (page 1-2)
◆Unpacking and Assembly (page 1-7)
◆Workflow Overview (page 1-30)
◆Parts Overview (page 1-32)
◆Special Features (page 1-36)
Getting Started1-1
Operating
Requirements
Choose a location for the printer before you unpack it. Keep the
following requirements in mind:
Electrical◆Use the supplied power cord. Plug it directly into a grounded
electrical outlet. Do not lengthen the power cord with an
extension cord; the resulting voltage drop could damage the
printer.
◆Make sure the line voltage meets the requirements: 220 VAC
±10%, 20 Amps, with NEMA L6-20R locking wall receptacle
(North America and Japan), OR 220 VAC ±10%, 16 Amps,
single phase, with IEC 60309 wall receptacle (Europe).
Install a voltage regulator or similar device if the power
source is not stable within these specifications. See Appen-
dix A, Technical Specifications, for details.
◆To maintain vacuum to the printheads during printer powerdown, use the auxiliary 24 volt power supply (included in
the accessory kit with universal power adapters). Connect
the 24 VDC jack on the vacuum/pressure assembly to either
of two options:
◆1.UPS — customer-supplied uninterruptable power sup-
ply, output 100-240 VAC, 50/60 Hz, minimum of 15 watts
of power, provides battery backup to the vacuum system in the event of a power failure.
porary power to the vacuum system when it is necessary to power down the printer for service.See Appendix
A, Technical Specifications, for details.
◆Connect the print server or RIP to a separate electrical circuit
from the printer.
Environmental◆Make sure the room is well ventilated, with a temperature
and relative humidity within specifications (see “Specifications” on page A-2). Optimal printing and drying occurs
within these ranges.
◆The printer uses solvent-based inks. The printer does not
include an integrated exhaust hood or shielding for collecting the volatile organic compound (VOC) emissions from the
inks and cleaning solvent. The owner is responsible for ventilation and VOC recovery as required by local regulations.
Connection kits are available from MacDermid ColorSpan to
vent VOC emissions to the customer’s exhaust system or
VOC recovery equipment. Consult your MacDermid ColorSpan reseller for details.
1-2Operating Requirements
◆Store media and ink in an area with similar temperature and
humidity conditions as the printer.
◆Locate the printer close enough to the print server (RIP) so
that they can be connected with the required cable.
◆Locate the printer on a flat, level floor.
◆Locate the printer where its normal operating noise will not
disturb quiet work areas.
◆DO NOT install the printer near humidifiers, refrigerators,
fans, water faucets, heaters or similar equipment.
◆DO NOT install the printer in areas where the temperature
changes abruptly, such as near air conditioners or in the path
of direct sunlight.
◆DO NOT expose the printer to flames or dust.
Important Operating
Notes
◆DO NOT POWER DOWN THE PRINTER. Constant vacuum at
the printheads is required to prevent ink from flowing from
the printheads when not printing, even when the printheads
are capped. If the printer must be powered down for shipping, empty and cap the printheads (See “Extended Power
Down and Restart” on page 5-21) or apply auxiliary 24 volt
power (see “Connecting to Power” on page 1-22).
◆If the printer has been idle for more than several minutes,
press the Prime Bars button on the printer control panel to
check for missing inkjets. To recover missing inkjets, see
“Checking Jet Health” on page 3-6.
◆If the printer will be idle for more than one hour, cap the
printheads to conserve ink. When the printheads are
uncapped and the printer is not printing, the printheads
periodically expel a small amount of ink into the excess ink
reservoir to keep them working. (“Capping the Printheads”
on page 3-11 for instructions.)
◆Refill the ink and cleaning solvent reservoirs only when the
Ready-for-Refill LED is on. Refill only with an entire bottle of
ColorSpan SolaChrome HR ink or cleaning solvent, and
replace the profiler. USE OF OTHER INKS AND CLEANING
SOLVENTS COULD DAMAGE THE PRINTER, WILL REQUIRE A
SERVICE CALL, AND WILL VOID THE WARRANTY. (“Refilling
Ink” on page 3-9.)
◆To wipe the printheads, use only ColorSpan cleaning solvent
applied with a 100% polyester Class 100 cleanroom wipe.
(See “Cleaning Clogged Ink Jets” on page 5-8 for instructions.) DO NOT USE ISOPROYPL ALCOHOL.
Operating Requirements1-3
◆To cap the printheads, use only SolaChrome Printhead Capping Film. Damage to printheads resulting from the use of
poorly performing plastic films is not covered by the printer
warranty.
◆The maximum diameter allowed on the takeup spool is 7.5
inches (190.5 mm) on a 3-inch core. When the takeup spool
has a diameter of 6.5-7.5 inches (165.0-190.5 mm), the control panel displays a warning about possible print quality
issues.
◆The media supply may be wound either printed-side-out or
printed-side-in, but the takeup, if used, must be loaded
printed-side-in.
◆The default head height set to 0.100 inches, which allows
wide variety of media thicknesses to be utilized without need
to adjust head height. If you do adjust the head height, you
should also adjust the camera height and verify the service
station height. See “Set the Printhead and Camera Height”
on page 5-11 for instructions.
◆The Media Wizard stores a set of operational parameters for
predefined and user-defined media types. When you load a
new media type, select an existing Media Wizard set, or create a custom set. Media Wizard parameter sets can be
selected at any time from the control panel. (See “Media
Wizard” on page 3-32 for details.)
◆Enable AutoTune during long periods of unattended printing. AutoTune runs AutoJet at user-defined intervals to
ensure that all jets are either working or substituted with
working jets. (See “AutoTune” on page 4-4 for instructions.)
◆Wear cotton gloves when loading media to prevent fingerprints that could show after printing.
◆DO NOT rest or store a media roll on end, or you could
cause edge creases that could strike the printheads during
printing.
◆DO NOT clean the printhead surfaces with a dry cloth or
paper towel.
◆DO NOT reprint over any output that has not completely
dried. The rubber pinch rollers could be damaged by wet
ink. If ink does get onto the pinch rollers, clean them with
SolaChrome HR Cleaning Solvent and dry them thoroughly
before printing.
1-4Operating Requirements
Safety Warnings
◆DO NOT set heavy objects on the power cord or printer
cable; do not bend the cables or force them into contorted
positions.
◆DO NOT place heavy objects anywhere on the printer.
WAR NIN GWITH THE POWER SWITCH IN THE OFF POSITION, POWER
WARNUNG WENN DER NETZSCHALTER IN OFF POSITION STEHT,
WAR NIN GThe printer is too heavy to be lifted safely by one person.
WARNUNG Der Drucker ist zu schwer für eine Person. Mindestens 3
WAR NIN GTHE PRINTER ELECTRONICS ASSEMBLY CONTAINS A LITH-
MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS.
To completely cut power from the printer, you must unplug
the power cords from the power outlets.
WIRD DEN KOMPONENTEN TROTZDEM STROM
ZUGEFÜHRT. Um den Drucker komplett stromfrei zu
machen, müssen Sie den Netzstecker ziehen.
At least three persons are required to lift the printer.
Personen sind erforderlich um den Drucker anzuheben.
IUM BATTERY DEVICE. THERE IS A DANGER OF EXPLOSION
IF THE BATTERY IS INCORRECTLY REPLACED. The battery
must be replaced only by ColorSpan authorized personnel,
and must be replaced only with the same or equivalent
type. Dispose of this lithium battery device in accordance
with local, state (or province), and Federal (or country)
solid waste requirements.
WARNUNG DIE ELEKTRONIK DES DRUCKERS ENTHÄLT EINE LITHIUM
BATTERIE. ES BESTEHT EXPLOSIONSGEFAHR WENN DIESE
UNSACHGEMÄSS AUSGEWECHSELT WIRD. Die Batterie
darf nur durch einen ColorSpan authorisierten Technicker
ausgewechselt werden und muss mit dem gleichen oder
einem gleichwertigen Typ Batterie ersetzt werden. Bitte
entsorgen Sie die Lithium Batterie gemäss Ihren Landesoder Bundesgesetzen.
Operating Requirements1-5
WARN ING
Hot surfaces. Do not touch.
WARN UNG
WARN ING
WARN UNG
Heiß, nicht berühren.
Moving parts. Keep fingers away from media path.
Bewegliche Teile, Verletzungsgefahr.
1-6Operating Requirements
Unpacking and
Assembly
This procedure assumes that the printer is in its final location.
See the Site Preparation Guide for moving and unpacking hints.
WAR NING
WAR NUNG
Note
The printer is too heavy to be lifted safely by one
person. At least three persons are required to lift the
printer.
Der Drucker ist zu schwer für eine Person. Mindestens 3 Personen sind erforderlich um den Drucker
anzuheben.
If you will be installing a ColorSpan Print Server, set
it up now and power it on. This will allow the server
to perform its automatic one-time new system check
while you unpack and assemble the printer.
Required Tools◆Claw hammer to remove the fasteners from the triwall corru-
gated outer box from the pallet
◆#3 Phillips head screwdriver
◆#2 Phillips head screwdriver
◆Socket wrench with 10 mm socket
◆Bubble level
It is recommended that three persons be available to lift the
printer onto the stand and a fourth person to assemble the
printer to the stand. The remainder of the installation can be
performed by one person.
Unpacking1.Examine the shipping packaging for shipping damage.
The printer is delivered to your site packed in one cardboard
box, attached to a wooden pallet. Report any damage or
apparent rough handling immediately to the shipper.
For the DisplayMaker 72
shipped in a separate box.
2.Cut and remove the bands that secure the box to the pallet.
3.Remove the nails that attach the box to the pallet.
4.Open the top flaps of the box.
Unpacking and Assembly1-7
SR, the input and output tables are
5.Lift the box straight up and off of the pallet.
6.Remove the protective shipping material from around the
printer, but leave the printhead carriage shrink wrapped.
7.Retain the Unpacking and Assembly Instructions (part number
0700024), which is shrink wrapped to the printer.
You can refer to the Unpacking and Assembly Instructions
(includes a parts list) with this manual during the unpacking and assembly process.
8.Remove all of the parts and boxed kits, except for the printer
chassis, from the pallet.
9.Take an inventory of the parts, using the parts list in the
Unpacking and Assembly Instructions.
Report any missing or damaged parts to MacDermid
ColorSpan.
Stand Assembly10. Locate the stand legs and the crossbar.
11. Lock the casters on both stand legs.
12. Using the twelve 10 mm hex-head screws provided, assemble
the stand (see Fig. 1-1).
Align the holes on the crossbar with the holes in the stand
legs, and attach the screws, but do not tighten them fully yet.
Fig. 1-1. Stand assembly
1-8Unpacking and Assembly
13. Bias the stand legs outward at the top, then tighten the
screws firmly (see Fig. 1-2) but not all the way.
With your foot braced against the outside of the left caster
support, gently tug the top of the stand leg toward you,
while a second person tightens the screws. Repeat this process with the right stand leg. This step is required to ensure
proper clearance for the media spools.
Fig. 1-2. Bias the stand legs outward as shown
(angle exaggerated for clarity)
Note
14. If purchased, install the VOC plenum kit.
Refer to the instructions included with the kit.
Leave the threading strings inside the stand legs. You
will use them later to pull the ink drain tubes
through the legs.
Unpacking and Assembly1-9
Printer Assembly15. Attach the lift handle to the lef t end of the printer, using four
#2 screws on the back and one screw on the front (see
Fig. 1-3).
Fig. 1-3. Lift handle
16. Remove and discard the “DO NOT LIFT” label.
17. Detach the printer chassis from the pallet.
The printer chassis is attached with 10 mm hex-head bolts
and shock-absorbing washers to two wooden frames on the
pallet. Access the screws from the rear of the pallet.
18. Position the stand behind the printer.
19. Lift printer straight up and lower onto the stand legs (see Fig.
1-4).
1-10Unpacking and Assembly
Caution
When assembling the printer onto the stand, be
careful to avoid damaging the turnbuckles underneath the postheater by allowing them to strike the
stand legs. The turnbuckles are precisely adjusted at
the factory, and will clear the stand legs by less than
one inch (25 mm) during assembly. Damaging them
could result in misalignment of the media path.
Fig. 1-4. Lowering the printer onto the stand
WAR NING
WAR NUNG
20. Align the two pins on each stand leg with the holes in printer
(see Fig. 1-5).
Have a fourth person perform steps 20 and 21 while three
persons hold the printer.
Unpacking and Assembly1-11
The printer is too heavy to be lifted safely by one
person. At least three persons are required to lift the
printer.
Der Drucker ist zu schwer für eine Person. Mindestens 3 Personen sind erforderlich um den Drucker
anzuheben.
21. Align center hole on each leg (between pins) with center
hole in printer (see Fig. 1-5).
To speed this alignment, you can use a screwdriver inserted
into the holes in the stand and printer.
Fig. 1-5. Stand alignment
22. Lower the printer chassis onto the stand.
23. Ensure that the printer lies flat on both of the stand brackets.
Realign if necessary.
Note
24. Attach the printer to the stand with one silver #3 screw in the
center hole on each leg (see Fig. 1-5). Tighten all stand
screws securely.
The silver screws provide a ground path between the printer
engine module and the stand. Use an ohmmeter to verify a
ground path between the silver electronics box and the silver locating pin on the supply & takeup assembly, which is
visible on the stand leg facing the spools. Resistance should
be 5 ohms or less.
If the stand screws are not silver (in other words, “coated”),
the wrong screws were installed. Replace the stand screws
with the silver screws provided by MacDermid ColorSpan.
1-12Unpacking and Assembly
The printer must lie flat on the stand brackets to
avoid media feed problems during printer operation.
Caution
Failure to assemble the printer to the stand with silver screws could isolate the supply and takeup system from ground, which could result in damage to
the printer from electrostatic discharge.
Unpacking and Assembly1-13
Off Head Supply (OHS)
Assembly
25. Remove the pump cover (see Fig. 1-6).
This is necessary to access the lower mounting holes for the
reservoir wire rack. The pump cover attaches to the printer
with two Phillips head screws.
26. Install the reservoir wire rack (see Fig. 1-6).
Insert the top pieces, hooks pointing down, into the mounting holes. Then insert the bottom pieces into the mounting
holes.
Reservoir rack
Pump cover
Catch tray
Fig. 1-6. Reservoir wire rack and ink catch tray
27. Reinstall the pump cover (see Fig. 1-6).
28. Attach the ink catch tray to the back of the printer with the
four #3 screws (see Fig. 1-6).
1-14Unpacking and Assembly
29. Install the five reservoirs.
You may want to wear gloves during this procedure to protect your hands from pigment ink stains.
◆Place the reservoir into the wire rack. Match the color or
cleaning solvent label on the reservoir with the corresponding label on the printer.
◆Remove the packing material from the ink level floats
inside the ink buckets.
◆Unscrew the plastic seal on the hook-shaped tube
attached to the filter. Discard, or retain for subsequent
use. A small amount of ink may come out of the tube
(ink will be present in the tubes from factory testing).
◆Connect the hook-shaped tube to the reservoir’s draw
tube, by pressing down until it seats with a click, and
turning the screw-on connector 3/4 to 1 turn. See
Fig. 1-7 below for location.
Note
◆Connect the float sensor cable from the reservoir to the
Do not connect the hook-shaped tube to the air vent.
Doing so will result in no ink being drawn from the
reservoir.
data port on printer. See Fig. 1-7 below for location.
Fig. 1-7. Installing the reservoirs
Unpacking and Assembly1-15
Final Assembly30. Install the vacuum reservoir (see Fig. 1-8).
Ensure that the o-ring is in place inside the reservoir opening, and screw on the reservoir. Hand tighten firmly, but do
not overtighten.
Fig. 1-8. Vacuum reservoir
31. Using the threading string attached to the stand leg, pull the
drain tube that is connected to the left-side spittoon through
the stand leg to the rear of the printer, and connect it to the
left-side excess ink reservoir (see Fig. 1-9).
Fig. 1-9. Connecting the drain tube to the reservoir
1-16Unpacking and Assembly
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