HP (Hewlett-Packard) 5700J User Manual
HP Officejet 5700
UIser Guide
User Gui
J
© Copyright 2006 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under
copyright laws.
Adobe® and the Acrobat logo® are
trademarks of Adobe Systems
Incorporated.
Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered trademarks
of Microsoft Corporation.
Intel® and Pentium® are trademarks or
registered trademarks of Intel
Corporation or its subsidiaries in the
United States and other countries.
October 2006
Notice
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
Regulatory notices.
found in
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal representative
first.
Governmental paper or
•
documents:
Passports
•
Immigration papers
•
Selective service papers
•
Identification badges, cards,
•
or insignias
Governmental stamps:
•
Postage stamps
•
Food stamps
•
Checks or drafts drawn on
•
Governmental agencies
Paper currency, traveler’s checks,
•
or money orders
Certificates of deposit
•
Copyrighted works
•
Safety information
WARNING! To prevent fire or
shock hazard, do not expose this
product to rain or any type of
moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
WARNING! Potential shock
hazard
1. Read and understand all
instructions in the Setup Guide.
2. Use only a grounded electrical
outlet when connecting the device
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3. Observe all warnings and
instructions marked on the
product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on
or trip over the power cord, and
where the power cord will not be
damaged.
8. If the product does not operate
normally, see the onscreen
Troubleshooting help.
9. No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10. Use in a well-ventilated area.
11. Use only with the power adapter
supplied by HP.
WARNING! This equipment will
be inoperable when main power
fails.
Contents
1 HP Officejet J5700 All-in-One series Help..............................................................................7
2 Find more information
Sources of information................................................................................................................9
3 HP All-in-One overview
The HP All-in-One at a glance..................................................................................................11
Control panel features..............................................................................................................12
Text and symbols......................................................................................................................13
Enter text using the keypad on the control panel...............................................................13
Available symbols for dialing fax numbers.........................................................................14
Use the software.......................................................................................................................15
Connection information.............................................................................................................16
Supported connection types...............................................................................................16
Connect using a USB cable................................................................................................16
Use printer sharing.............................................................................................................16
1
4 Finish setting up the HP All-in-One
Set your preferences................................................................................................................19
General preferences...........................................................................................................19
Set your language and country/region..........................................................................19
Set the date and time...................................................................................................20
Set the scroll speed......................................................................................................20
Set the prompt delay time.............................................................................................20
Restore the factory defaults..........................................................................................21
Fax preferences..................................................................................................................21
Set up the HP All-in-One to redial a fax number automatically....................................21
Adjust the volume.........................................................................................................22
Set tone or pulse dialing...............................................................................................22
Set the fax speed..........................................................................................................23
Fax setup..................................................................................................................................23
Set up the HP All-in-One for faxing....................................................................................24
Choose the correct fax setup for your home or office...................................................25
Select your fax setup case...........................................................................................27
Case A: Separate fax line (no voice calls received).....................................................29
Case B: Set up the HP All-in-One with DSL.................................................................29
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line.............31
Case D: Fax with a distinctive ring service on the same line........................................32
Case E: Shared voice/fax line......................................................................................33
Case F: Shared voice/fax line with voice mail..............................................................34
Case G: Fax line shared with computer dial-up modem (no voice calls
received).......................................................................................................................35
Case H: Shared voice/fax line with computer dial-up modem......................................37
Case I: Shared voice/fax line with answering machine................................................39
Case J: Shared voice/fax line with computer dial-up modem and answering
machine........................................................................................................................40
Case K: Shared voice/fax line with computer dial-up modem and voice mail..............43
Change settings on the HP All-in-One to receive faxes.....................................................45
Choose the recommended answer mode for your setup..............................................45
Set the answer mode....................................................................................................46
Set the number of rings before answering....................................................................46
Change the answer ring pattern for distinctive ringing.................................................47
Test your fax setup.............................................................................................................47
Set the fax header..............................................................................................................48
Set up speed dialing...........................................................................................................48
Set up individual speed dial entries..............................................................................49
Set up group speed dial entries....................................................................................50
Delete speed dial entries..............................................................................................50
Print the speed dial list.................................................................................................51
5 How do I?.................................................................................................................................53
6 Load originals and load paper
Load originals...........................................................................................................................55
Load an original in the automatic document feeder............................................................55
Load an original on the glass..............................................................................................56
2
Contents
Select print media.....................................................................................................................57
Tips for selecting and using print media.............................................................................57
Understand specifications for supported media.................................................................58
Understand supported sizes.........................................................................................58
Understand supported media types and weights.........................................................61
Set minimum margins.........................................................................................................62
Papers to avoid...................................................................................................................62
Load paper...............................................................................................................................63
Load full-size paper............................................................................................................63
Load 10 x 15 cm (4 x 6 inch) photo paper..........................................................................66
Load index cards................................................................................................................67
Load envelopes..................................................................................................................68
Avoid paper jams......................................................................................................................68
7 Print from your computer
Print from a software application..............................................................................................71
Change the print settings..........................................................................................................72
Windows users...................................................................................................................72
Stop a print job.........................................................................................................................72
8 Use the copy features
Make a copy.............................................................................................................................73
Set the number of copies..........................................................................................................74
Set the copy paper size............................................................................................................74
Set the copy paper type............................................................................................................74
Change copy speed or quality..................................................................................................75
Change default copy settings...................................................................................................75
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo.....................................................76
Resize an original to fit onto letter or A4 paper........................................................................77
Resize an original using custom settings.................................................................................77
Copy a legal-size document onto letter paper..........................................................................78
Adjust the lightness and darkness of your copy.......................................................................78
Enhance blurred areas of your copy.........................................................................................79
Enhance light areas of your copy.............................................................................................79
Stop copying.............................................................................................................................80
9 Use the scan features
Scan an image..........................................................................................................................81
Edit a scanned preview image..................................................................................................82
Edit a scanned image...............................................................................................................82
Edit a scanned photo or graphic.........................................................................................82
Edit a scanned document...................................................................................................82
3
10 Use the fax features
Send a fax................................................................................................................................83
Send a basic fax.................................................................................................................83
Send a fax using speed dials..............................................................................................84
Send a fax manually from a phone.....................................................................................85
Send a fax using monitor dialing........................................................................................86
Send a fax from memory....................................................................................................87
Schedule a fax to send later...............................................................................................88
Send a fax to multiple recipients ........................................................................................89
Send a color original or photo fax.......................................................................................89
Change the fax resolution and Lighter / Darker settings...................................................90
Change the fax resolution.............................................................................................90
Change the Lighter / Darker setting............................................................................91
Set new default settings...............................................................................................92
Send a fax in Error Correction Mode..................................................................................92
Receive a fax............................................................................................................................93
Receive a fax manually......................................................................................................93
Set up backup fax reception...............................................................................................94
Reprint received faxes from memory..................................................................................95
Poll to receive a fax............................................................................................................96
Forward faxes to another number......................................................................................96
Set the paper size for received faxes.................................................................................97
Set automatic reduction for incoming faxes........................................................................97
Block junk fax numbers............................................................................................................98
Set the junk fax mode.........................................................................................................98
Add numbers to the junk fax list.........................................................................................98
Remove numbers from the junk fax list..............................................................................99
Fax over the Internet using IP phone.......................................................................................99
Print reports............................................................................................................................100
Print fax confirmation reports............................................................................................100
Print fax error reports........................................................................................................101
Print the fax log.................................................................................................................101
Print other reports.............................................................................................................102
Stop faxing..............................................................................................................................103
11 Maintain the HP All-in-One
Clean the HP All-in-One.........................................................................................................105
Clean the glass.................................................................................................................105
Clean the lid backing........................................................................................................105
Clean the exterior.............................................................................................................106
Clean the automatic document feeder..............................................................................106
Check the estimated ink levels...............................................................................................109
Print a self-test report.............................................................................................................110
4
Contents
Work with print cartridges.......................................................................................................111
Handle the print cartridges...............................................................................................111
Replace the print cartridges..............................................................................................112
Use a photo print cartridge...............................................................................................115
Use the print cartridge protector.......................................................................................116
Align the print cartridges...................................................................................................116
Clean the print cartridges.................................................................................................118
Clean the print cartridge contacts.....................................................................................119
Clean the area around the ink nozzles.............................................................................121
12 Troubleshooting
Troubleshooting tips...............................................................................................................123
Communication problems over a USB connection...........................................................125
Information on print cartridges..........................................................................................126
Information on paper........................................................................................................126
Tips for using the automatic document feeder.................................................................127
Clear paper jams..............................................................................................................127
Print cartridge troubleshooting..........................................................................................129
Print quality troubleshooting...................................................................................................129
Print troubleshooting...............................................................................................................148
Fax troubleshooting................................................................................................................170
Copy troubleshooting..............................................................................................................223
Scan troubleshooting..............................................................................................................232
Device update.........................................................................................................................237
Errors......................................................................................................................................238
Device messages.............................................................................................................239
File messages...................................................................................................................243
Supported file types for the HP All-in-One..................................................................244
General user messages...................................................................................................244
Paper messages...............................................................................................................246
Power and connection messages.....................................................................................248
Print cartridge messages..................................................................................................250
13 Order supplies
Order paper or other media....................................................................................................255
Order print cartridges..............................................................................................................255
Order other supplies...............................................................................................................256
14 HP warranty and support
Warranty.................................................................................................................................257
Warranty upgrades...........................................................................................................257
Get support and other information from the Internet..............................................................257
Before you call HP customer support.....................................................................................258
Access your serial number and service ID.............................................................................258
Call in North America during warranty....................................................................................259
Call elsewhere in the world.....................................................................................................259
HP Quick Exchange Service (Japan).....................................................................................260
Prepare the HP All-in-One for shipment.................................................................................261
Remove the print cartridges before shipment...................................................................261
Remove the control panel faceplate.................................................................................262
Pack the HP All-in-One...........................................................................................................263
5
15 Technical information
System requirements..............................................................................................................265
Paper specifications...............................................................................................................266
Paper tray capacities........................................................................................................266
Paper sizes.......................................................................................................................266
Print margin specifications................................................................................................267
Print specifications..................................................................................................................267
Copy specifications.................................................................................................................268
Fax specifications...................................................................................................................268
Scan specifications.................................................................................................................268
Physical specifications............................................................................................................269
Power specifications...............................................................................................................269
Environmental specifications..................................................................................................269
Memory specifications............................................................................................................269
Environmental product stewardship program.........................................................................269
Protecting the environment...............................................................................................270
Ozone production.............................................................................................................270
Paper use.........................................................................................................................270
Plastics.............................................................................................................................270
Material safety data sheets...............................................................................................270
Hardware recycling program............................................................................................270
HP inkjet supplies recycling program...............................................................................270
Disposal of Waste Equipment by Users in Private Households in the European
Union................................................................................................................................270
Regulatory notices..................................................................................................................271
Regulatory model identification number...........................................................................271
Notice to users of the U.S. telephone network: FCC requirements..................................271
FCC statement..................................................................................................................272
Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of
the Canadian telephone network......................................................................................272
Notice to users in Japan...................................................................................................273
Power cord statement.......................................................................................................273
Notice to users in the European Economic Area..............................................................273
Notice to users of the German telephone network...........................................................274
Geräuschemission............................................................................................................274
Notice to users in Korea...................................................................................................274
Australia Wired Fax Statement.........................................................................................274
Declaration of conformity (European Economic Area)...........................................................274
HP Officejet J5700 All-in-One series declaration of conformity..............................................275
Index............................................................................................................................................277
6
1 HP Officejet J5700 All-in-
One series Help
For information about the HP All-in-One, see:
•
Find more information
HP All-in-One overview
•
Finish setting up the HP All-in-One
•
How do I?
•
Load originals and load paper
•
Print from your computer
•
Use the fax features
•
Use the copy features
•
Use the scan features
•
Maintain the HP All-in-One
•
Troubleshooting
•
Order supplies
•
HP warranty and support
•
Technical information
•
HP Officejet J5700 All-in-One series Help 7
Chapter 1
8 HP Officejet J5700 All-in-One series Help
2 Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
•
Sources of information
Sources of information
Setup Poster
The Setup Poster provides instructions for setting up your HP All-in-One and
installing software. Make sure you follow the steps in the Setup Poster in order.
User Guide
This User Guide contains information on how to use your HP All-in-One,
including troubleshooting tips and step-by-step instructions. It also provides
additional setup instructions to supplement those in the Setup Poster.
Readme
The Readme file contains the most recent information which might not be found
in other publications.
Install the software to access the Readme file.
www.hp.com/support If you have Internet access, you can get help and support from the HP website.
This website offers technical support, drivers, supplies, and ordering
information.
Find more information 9
Chapter 2
10 Find more information
3 HP All-in-One overview
You can access many HP All-in-One functions directly, without turning on your computer.
You can quickly and easily accomplish tasks such as making a copy or sending a fax
from the HP All-in-One.
This section describes the HP All-in-One hardware features and control panel functions.
This section contains the following topics:
•
The HP All-in-One at a glance
Control panel features
•
Text and symbols
•
Use the software
•
Connection information
•
The HP All-in-One at a glance
Label Description
1 Automatic document feeder
2 Control panel
3 Control panel display (also referred to as the
display)
4 Output tray extender (also referred to as the tray
extender)
5 Input tray
6 Output tray
7 Glass
HP All-in-One overview 11
Chapter 3
(continued)
Label Description
8 Lid backing
9 Rear door
10 Rear USB port
11 Power connection
12 1-LINE (fax) and 2-EXT (phone) ports
Control panel features
The following diagram and related table provide a quick reference to the HP All-in-One
control panel features.
Label Name and Description
1 Menu in the Fax area: Presents the Fax Menu for selecting options.
2 Redial/Pause: Redials the most recently dialed number, or insert a 3-second pause in a fax
3 Start Fax Black: Starts a black-and-white fax.
4 Start Fax Color: Starts a color fax.
5 One-touch speed dial buttons: Access the first five speed dial numbers.
6 Keypad: Enters fax numbers, values, or text.
7 Attention light: When blinking, the attention light indicates an error that requires your attention
8 Setup/?: Presents the Setup Menu for generating reports, changing fax and other maintenance
9 Left arrow: Decreases values on the display.
10 OK: Selects a menu or a setting on the display.
11 Right arrow: Increases values on the display.
12 HP All-in-One overview
number.
has occurred.
settings, and accessing the Help menu. Press to scroll through the Help topics available, and
then press OK to select a topic. The Help topic you select opens on your computer screen.
(continued)
Label Name and Description
12 Cancel: Stops a job, exits a menu, or exits settings.
13 Start Copy Black: Starts a black-and-white copy job.
14 Start Copy Color: Starts a color copy job.
15 Start Scan: Starts a scan job and sends it to the destination you selected using the Scan To
16 Scan To: Presents the Scan To menu for selecting a scan destination.
17 Power: Turns the HP All-in-One on or off. The On button is lit when the HP All-in-One is on. The
18 Quality: Selects Best, Normal, or Fast quality for copying.
19 Reduce/Enlarge: Changes the size of a copy for printing.
20 Menu in the Copy area: Presents the Copy Menu for selecting options.
21 Display: View menus and messages.
22 Speed Dial: Selects a speed dial number.
23 The functionality of this button depends on the country/region in which the HP All-in-One is sold.
button.
light blinks while performing a job.
When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To
completely disconnect the power supply to the HP All-in-One, turn the device off, and then
unplug the power cord.
The button name is one of the following:
Fax Resolution: Adjusts the resolution for the fax you are sending.
Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for managing unwanted fax
calls. You are required to subscribe to a caller ID service with your phone company to use this
feature.
Text and symbols
You can use the control panel keypad to enter text and symbols when you set up speed
dial entries and the fax header information.
You can also enter symbols from the keypad when you dial a fax or phone number. When
the HP All-in-One dials the number, it will interpret the symbol and respond accordingly.
For example, if you enter a dash in the fax number, the HP All-in-One will pause before
dialing the remainder of the number. A pause is useful if you need to access an outside
line before dialing the fax number.
This section contains the following topics:
•
Enter text using the keypad on the control panel
Available symbols for dialing fax numbers
•
Enter text using the keypad on the control panel
You can enter text or symbols by using the keypad on the control panel.
Text and symbols 13
Chapter 3
To enter text
1. Press the keypad numbers that correspond to the letters of a name. For example, the
letters a, b, and c correspond to the number 2, as shown on the button below.
TIP: Press a button multiple times to see the available characters. Depending
on your language and country/region setting, other characters might be available
in addition to the ones shown on the keypad.
2. After the correct letter appears, wait for the cursor to advance automatically to the
right, or press
. Press the number that corresponds to the next letter in the name.
Press the button multiple times until the correct letter appears. The first letter of a
word is automatically set to uppercase.
To enter a space, pause, or symbol
▲ To insert a space, press Space.
To enter a pause, press Redial/Pause. A dash appears in the number sequence.
To enter a symbol, such as @, press the Symbols button repeatedly to scroll through
the list of available symbols.
asterisk (*) dash (-) ampersand (&)
period (.) slash (/) parentheses ( )
apostrophe (') equals (=) number sign (#)
at (@) underscore (_) plus (+)
exclamation (!) semicolon (;) question (?)
comma (,) colon (:) percent (%)
approximation (~)
To erase a letter, number, or symbol
▲ If you make a mistake, press
to clear it, and then make the correct entry.
After you are done entering text, press OK to store your entry.
Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of
symbols. The following table provides the symbols that you can use in a fax or phone
number sequence, fax header information, and speed dial entries.
Available
symbols
* Displays an asterisk symbol when
14 HP All-in-One overview
Description Available when entering
required for dialing.
Fax header name, speed dial
names, speed dial numbers, fax or
(continued)
Available
symbols
- When auto-dialing, the HP All-in-One
( ) Displays a left or right parenthesis to
W When auto-dialing, W causes the HP All-
R During auto-dialing, the R functions the
+ Displays a plus symbol. This symbol does
Use the software
Description Available when entering
phone numbers, and monitor dial
entries
enters a pause in the number sequence.
separate numbers, such as area codes,
for easier reading. These symbols do not
affect dialing.
in-One to wait for a dial tone before
continuing to dial.
same as a Flash button on your telephone.
not affect dialing.
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
Speed dial numbers and fax or
phone numbers
Speed dial numbers and fax or
phone numbers
Fax header name, fax header
number, speed dial names, speed
dial numbers, and fax or phone
numbers
You can use the HP Solution Center Software (Windows) or HP Photosmart Studio (Mac)
Software (Mac) to access many features not available from the control panel.
The software is installed on your computer when you set up the HP All-in-One. For further
information, see the Setup Poster that came with your device.
Access to the software differs by operating system (OS). For example, if you have a
Windows computer, the HP Solution Center Software entry point is the HP Solution
Center. If you have a Mac, the HP Photosmart Studio (Mac) Software entry point is the
HP Photosmart Studio window. Regardless, the entry point serves as the launching pad
for the software and services.
To open the HP Solution Center Software on a Windows computer
1. Do one of the following:
• On the Windows desktop, double-click the HP Solution Center icon.
• In the system tray at the far right of the Windows taskbar, double-click the HP
Digital Imaging Monitor icon.
• On the taskbar, click Start, point to Programs or All Programs, select HP, and
then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Use the software 15
Chapter 3
NOTE: On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution Center
is customized to display icons associated with the selected device. If the selected
device is not equipped with a particular feature, then the icon for that feature does not
display in the HP Solution Center.
TIP: If the HP Solution Center on your computer does not contain any icons, an
error might have occurred during the software installation. To correct this, use the
Control Panel in Windows to completely uninstall the HP Solution Center Software;
then reinstall the software. For more information, see the onscreen Help that came
with the HP All-in-One.
Connection information
You can use the HP All-in-One as a stand-alone copier and fax machine, or you can
connect the HP All-in-One to a computer to enable printing and other software features.
The different connection options available to you are described in the following sections.
This section contains the following topics:
•
Supported connection types
Connect using a USB cable
•
Use printer sharing
•
Supported connection types
Description Recommended number
of connected
computers for best
performance
USB connection One computer connected
with a USB cable to the
rear USB of the HP All-inOne.
Windows printer sharing Up to five computers.
The host computer must
be turned on at all times,
or the other computers
will not be able to print to
the HP All-in-One.
Connect using a USB cable
Refer to the Setup Poster that came with the HP All-in-One for detailed instructions on
using a USB cable to connect a computer to the rear USB port.
Use printer sharing
If your computer is on a network, and another computer on the network is connected to
the HP All-in-One by using a USB cable, you can use that device as your printer using
Windows printer sharing. The computer connected directly to the HP All-in-One acts as
Supported software
features
All features are
supported.
All features resident on
the host computer are
supported. Only print is
supported from the other
computers.
Setup instructions
Follow the Setup Poster
for detailed instructions.
For setup instructions,
see Use printer sharing.
16 HP All-in-One overview
the host for the printer and has full feature functionality. Other computers on the network,
which are referred to as clients, have access only to the print features. All other functions
must be performed on the host computer.
For more information on enabling Windows printer sharing, refer to the user guide that
came with your computer or the Windows onscreen Help.
Connection information 17
Chapter 3
18 HP All-in-One overview
4 Finish setting up the HP All-in-
One
After you have completed the steps in your Setup Poster, refer to this section to help you
finish setting up the HP All-in-One. This section contains important setup-related
information for your device, including information on setting preferences.
This section contains the following topics:
•
Set your preferences
Fax setup
•
Set your preferences
You can change the settings on the HP All-in-One so that it behaves according to your
preference. For example, you can set general device preferences, such as the language
used to display messages and the date and time on the display. You can also restore the
device settings to what they were when you purchased your device. This will erase any
new defaults you have set.
This section contains the following topics:
•
General preferences
Fax preferences
•
General preferences
Before you begin using the HP All-in-One, you should review and, if necessary, adjust
the general device settings described in this section.
This section contains the following topics:
•
Set your language and country/region
Set the date and time
•
Set the scroll speed
•
Set the prompt delay time
•
Restore the factory defaults
•
Set your language and country/region
The language and country/region setting determines which language the HP All-in-One
uses to show messages on the display. Usually, you set the language and country/region
when you first set up the HP All-in-One. However, you can change the setting at any time
by using the following procedure.
To set your language and country/region
1. Press Setup.
2. Press 7, and then press 1.
This selects Preferences and then selects Set Language & Country/Region.
Finish setting up the HP All-in-One 19
Chapter 4
3. Press or to scroll through the languages. When the language you want to use
appears, press OK.
4. When prompted, press 1 for Yes or 2 for No.
5. Press
or to scroll through the countries/regions. When the country/region you
want to select appears, press OK.
6. When prompted, press 1 for Yes or 2 for No.
Set the date and time
You can set the date and time from the control panel. The date and time format is based
on the language and country/region setting. When you send a fax, the current date and
time are transmitted, along with your name and fax number, as part of the fax header.
NOTE: In some countries/regions, the date and time stamp on the fax header is a
legal requirement.
If the HP All-in-One loses power for more than 72 hours, you might need to reset the date
and time.
To set the date and time
1. Press Setup.
2. Press 6, and then press 3.
This selects Tools and then selects Date and Time.
3. Enter the month, day, and year by pressing the appropriate numbers on the keypad.
Depending on your country/region setting, you might enter the date in a different
order.
4. Enter the hours and minutes.
5. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM.
The new date and time settings appear on the display.
Set the scroll speed
The Set Scroll Speed option enables you to control the rate at which text messages
scroll from right to left on the display. For example, if the message is "Aligning
cartridges, please wait.", it will not completely fit in the display and will need to scroll.
This is so that you can read the entire message. You can choose the rate at which it will
scroll: Normal, Fast, or Slow. The default is Normal.
To set the scroll speed
1. Press Setup.
2. Press 7, then press 2.
This selects Preferences and then selects Set Scroll Speed.
3. Press
to select a scroll speed, then press OK.
Set the prompt delay time
The Set Prompt Delay Time option enables you to control the amount of time that passes
before a message prompts you to take further action.
20 Finish setting up the HP All-in-One
For example, if you press Menu in the Copy area and the prompt delay time passes before
you press another button, the message "Press Menu for settings." appears on the
display.
To set the prompt delay time
1. Press Setup.
2. Press 7, then press 3.
This selects Preferences and then selects Set Prompt Delay Time.
3. Press
You can choose Normal, Fast, Slow, or Off. If you select Off, hints do not appear
on the display but other messages, such as low ink warnings and error messages,
do still appear.
Restore the factory defaults
You can restore the current settings to what they were when you purchased the HP Allin-One.
NOTE: Restoring the factory defaults will not affect any changes you made to scan
settings and the language and country/region settings. Personal settings and lists, for
example fax header, fax number, junk fax list, and speed dial list, that you have saved
will not be deleted when restoring the factory defaults.
You can perform this process from the control panel only.
To restore the factory defaults
1. Press Setup.
2. Press 6, then press 4.
This selects Tools and then selects Restore Factory Defaults.
The factory default settings are restored.
to select a delay time, then press OK.
Fax preferences
This section contains the following topics:
•
Set up the HP All-in-One to redial a fax number automatically
Adjust the volume
•
Set tone or pulse dialing
•
Set the fax speed
•
Set up the HP All-in-One to redial a fax number automatically
You can set the HP All-in-One to redial a busy or an unanswered number automatically.
The default Busy Redial setting is Redial. The default No Answer Redial setting is No
Redial.
Set your preferences 21
Chapter 4
To set redial options from the control panel
1. Press Setup.
2. Do one of the following:
To change the Busy Redial setting
▲ Press 5, and then press 2.
This selects Advanced Fax Setup and then selects Busy Redial.
To change the No Answer Redial setting
▲ Press 5, and then press 3.
This selects Advanced Fax Setup and then selects No Answer Redial.
3. Press
to select Redial or No Redial.
4. Press OK.
Adjust the volume
The HP All-in-One provides three levels for adjusting the ring and speaker volume. The
ring volume is the volume of the phone rings. The speaker volume is the level of
everything else, such as the dial tones, fax tones, and button press beeps. The default
setting is Soft.
To adjust the volume from the control panel
1. Press Setup.
2. Press 4, and then press 5 again.
This selects Basic Fax Setup and then selects Ring and Beep Volume.
3. Press
to select one of the options: Soft, Loud, or Off.
NOTE: The beeps you hear when pressing buttons maintain the same volume
whether you choose Loud or Soft. These two options only affect ring, dial, and
other tones you hear when faxing. If you choose Off, however, the sounds of
button presses are also turned off.
If you select Off, you will not hear a dial tone, fax tones, or incoming ring tones.
With the Ring and Beep Volume set to Off, you cannot send a fax using monitor
dialing, such as when using a calling card to send a fax.
4. Press OK.
Related topics
Send a fax using monitor dialing
Set tone or pulse dialing
You can set the dial mode for the HP All-in-One to either tone dialing or pulse dialing.
Most telephone systems work with either type of dialing. If your telephone system does
not require pulse dialing, HP recommends using tone dialing. If you have a public
telephone system or a private branch exchange (PBX) system, you might need to
select Pulse Dialing. Contact your local telephone company if you are unsure which
setting to use.
22 Finish setting up the HP All-in-One
NOTE: If you select Pulse Dialing, some phone system features might not be
available. It can also take longer to dial a fax or phone number.
NOTE: This feature is not supported in all countries/regions. If it is not supported in
your country/region, Tone or Pulse Dialing does not appear in the Basic Fax
Setup menu.
To set tone or pulse dialing from the control panel
1. Press Setup.
2. Press 4, and then press 6.
This selects Basic Fax Setup and then selects Tone or Pulse Dialing.
3. Press
Set the fax speed
You can set the fax speed used to communicate between the HP All-in-One and other
fax machines when sending and receiving faxes. The default fax speed varies by country/
region.
If you use one of the following, setting the fax speed to a slower speed might be required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, you might want to try setting
the Fax Speed setting to Medium or Slow.
to select an option, and then press OK.
To set the fax speed from the control panel
1. Press Setup.
2. Press 5, and then press 7.
3. Press
Fax setup
In this section, you will learn how to set up the HP All-in-One so that faxing works
successfully with equipment and services you might already have on the same phone
line as the HP All-in-One.
This selects Advanced Fax Setup and then selects Fax Speed.
to select one of the following settings, and then press OK.
Fax speed setting Fax speed
Fast v.34 (33600 baud)
Medium v.17 (14400 baud)
Slow v.29 (9600 baud)
Fax setup 23
Chapter 4
TIP: You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac)
to help you quickly set up some important fax settings such as the answer mode and
fax header information. You can access the Fax Setup Wizard (Windows) or Fax
Setup Utility (Mac) through the software you installed with the HP All-in-One. After
you run the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac), follow the
procedures in this section to complete your fax setup.
This section contains the following topics:
Set up the HP All-in-One for faxing
•
Change settings on the HP All-in-One to receive faxes
•
Test your fax setup
•
Set the fax header
•
Set up speed dialing
•
Set up the HP All-in-One for faxing
Before you begin setting up the HP All-in-One for faxing, determine which kind of phone
system your country/region uses. The instructions for setting up the HP All-in-One for
faxing differ depending on whether you have a serial- or parallel-type phone system.
• If you do not see your country/region listed in the table below, you probably have a
serial-type phone system. In a serial-type phone system, the connector type on your
shared telephone equipment (modems, phones, and answering machines) does not
allow a physical connection to the "2-EXT" port on the HP All-in-One. Instead, all
equipment must be connected at the telephone wall jack.
NOTE: In some countries/regions that use serial-type phone systems, the phone
cord that came with the HP All-in-One might have an additional wall plug attached
to it. This enables you to connect other telecom devices to the wall jack where
you plug in the HP All-in-One.
• If your country/region is listed in the table below, you probably have a parallel-type
telephone system. In a parallel-type phone system, you are able to connect shared
telephone equipment to the phone line by using the "2-EXT" port on the back of the
HP All-in-One.
NOTE: If you have a parallel-type phone system, HP recommends you use the
2-wire phone cord supplied with the HP All-in-One to connect the HP All-in-One
to the telephone wall jack.
Table 4-1 Countries/regions with a parallel-type phone system
Argentina Australia Brazil
Canada Chile China
Colombia Greece India
Indonesia Ireland Japan
Korea Latin America Malaysia
24 Finish setting up the HP All-in-One
Countries/regions with a parallel-type phone system (continued)
Mexico Philippines Poland
Portugal Russia Saudi Arabia
Singapore Spain Taiwan
Thailand USA Venezuela
Vietnam
If you are unsure which kind of telephone system you have (serial or parallel), check with
your telephone company.
•
Choose the correct fax setup for your home or office
Select your fax setup case
•
Case A: Separate fax line (no voice calls received)
•
Case B: Set up the HP All-in-One with DSL
•
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line
•
Case D: Fax with a distinctive ring service on the same line
•
Case E: Shared voice/fax line
•
Case F: Shared voice/fax line with voice mail
•
Case G: Fax line shared with computer dial-up modem (no voice calls received)
•
Case H: Shared voice/fax line with computer dial-up modem
•
Case I: Shared voice/fax line with answering machine
•
Case J: Shared voice/fax line with computer dial-up modem and answering machine
•
Case K: Shared voice/fax line with computer dial-up modem and voice mail
•
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any) share
the same phone line with the HP All-in-One. This is important because you might need
to connect some of your existing office equipment directly to the HP All-in-One, and you
might also need to change some fax settings before you can fax successfully.
To determine the best way to set up the HP All-in-One in your home or office, first read
through the questions in this section and record your answers. Next, refer to the table in
the following section and choose the recommended setup case based on your answers.
Make sure to read and answer the following questions in the order they are presented.
1. Do you have a digital subscriber line (DSL) service through your telephone company?
(DSL might be called ADSL in your country/region.)
Yes, I have DSL.
❑
No.
❑
If you answered Yes, proceed directly to
Case B: Set up the HP All-in-One with
DSL. You do not need to continue answering questions.
If you answered No, please continue answering questions.
2. Do you have a private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system?
If you answered Yes, proceed directly to
Case C: Set up the HP All-in-One with a
PBX phone system or an ISDN line. You do not need to continue answering questions.
If you answered No, please continue answering questions.
Fax setup 25
Chapter 4
3. Do you subscribe to a distinctive ring service through your telephone company that
provides multiple phone numbers with different ring patterns?
Yes, I have distinctive ring.
❑
No.
❑
If you answered Yes, proceed directly to
Case D: Fax with a distinctive ring service
on the same line. You do not need to continue answering questions.
If you answered No, please continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a distinctive
ring feature that allows you to have several phone numbers on one phone line.
When you subscribe to this service, each phone number will have a different ring
pattern. For example, you can have single, double, and triple rings for the different
numbers. You might assign one phone number with a single ring to your voice calls,
and another phone number with double rings to your fax calls. This allows you to tell
the difference between voice and fax calls when the phone rings.
4. Do you receive voice calls at the same phone number you will use for fax calls on the
HP All-in-One?
Yes, I receive voice calls.
❑
No.
❑
Please continue answering questions.
5. Do you have a computer dial-up modem on the same phone line as the HP All-in-
One?
Yes, I have a computer dial-up modem.
❑
No.
❑
Are you unsure if you use a computer dial-up modem? If you answer Yes to any of
the following questions, you are using a computer dial-up modem:
• Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
• Do you send and receive e-mail messages on your computer through a dial-up
connection?
• Do you access the Internet from your computer through a dial-up connection?
Please continue answering questions.
6. Do you have an answering machine that answers voice calls at the same phone
number you will use for fax calls on the HP All-in-One?
Yes, I have an answering machine.
❑
No.
❑
Please continue answering questions.
7. Do you subscribe to a voice mail service through your telephone company at the same
phone number you will use for fax calls on the HP All-in-One?
Yes, I have a voice mail service.
❑
No.
❑
After you have completed answering the questions, proceed to the next section to
select your fax setup case.
26 Finish setting up the HP All-in-One
Select your fax setup case
Now that you have answered all the questions about the equipment and services that
share the phone line with the HP All-in-One, you are ready to choose the best setup case
for your home or office.
From the first column in the following table, choose the combination of equipment and
services applicable to your home or office setting. Then look up the appropriate setup
case in the second or third column based on your phone system. Step-by-step
instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the
described equipment or services, choose "None" from the first column in the table.
NOTE: If your home or office setup is not described in this section, set up the HP All-
in-One as you would a regular analog phone. Make sure you use the phone cord
supplied in the box to connect one end to your telephone wall jack and the other end
to the port labeled 1-LINE on the back of the HP All-in-One. If you use another phone
cord, you might experience problems sending and receiving faxes.
Other equipment/services
sharing your fax line
None
(You answered No to all
questions.)
DSL service
(You answered Yes to question
1 only.)
PBX or ISDN system
(You answered Yes to question
2 only.)
Distinctive ring service
(You answered Yes to question
3 only.)
Voice calls
(You answered Yes to question
4 only.)
Voice calls and voice mail
service
(You answered Yes to
questions 4 and 7 only.)
Computer dial-up modem
(You answered Yes to question
5 only.)
Voice calls and computer dialup modem
(You answered Yes to
questions 4 and 5 only.)
Recommended fax setup for
parallel-type phone systems
Case A: Separate fax line (no
voice calls received)
Case B: Set up the HP All-inOne with DSL
Case C: Set up the HP All-inOne with a PBX phone system
or an ISDN line
Case D: Fax with a distinctive
ring service on the same line
Case E: Shared voice/fax line Case E: Shared voice/fax line
Case F: Shared voice/fax line
with voice mail
Case G: Fax line shared with
computer dial-up modem (no
voice calls received)
Case H: Shared voice/fax line
with computer dial-up modem
Recommended fax setup for
serial-type phone systems
Case A: Separate fax line (no
voice calls received)
Case B: Set up the HP All-inOne with DSL
Case C: Set up the HP All-inOne with a PBX phone system
or an ISDN line
Case D: Fax with a distinctive
ring service on the same line
Case F: Shared voice/fax line
with voice mail
Not applicable.
Not applicable.
Fax setup 27
Chapter 4
(continued)
Other equipment/services
sharing your fax line
Recommended fax setup for
parallel-type phone systems
Recommended fax setup for
serial-type phone systems
Voice calls and answering
machine
(You answered Yes to
questions 4 and 6 only.)
Voice calls, computer dial-up
modem, and answering
machine
(You answered Yes to
questions 4, 5, and 6 only.)
Voice calls, computer dial-up
modem, and voice mail service
(You answered Yes to
questions 4, 5, and 7 only.)
Case I: Shared voice/fax line
with answering machine
Case J: Shared voice/fax line
with computer dial-up modem
and answering machine
Case K: Shared voice/fax line
with computer dial-up modem
and voice mail
Not applicable.
Not applicable.
Not applicable.
For additional fax setup information, in specific countries/regions, see the Fax
Configuration Web site listed below.
Austria www.hp.com/at/faxconfig
Germany www.hp.com/de/faxconfig
Switzerland (French) www.hp.com/ch/fr/faxconfig
Switzerland (German) www.hp.com/ch/de/faxconfig
United Kingdom www.hp.com/uk/faxconfig
Spain www.hp.es/faxconfig
The Netherlands www.hp.nl/faxconfig
Belgium (France) www.hp.be/fr/faxconfig
Belgium (Dutch) www.hp.be/nl/faxconfig
Portugal www.hp.pt/faxconfig
Sweden www.hp.se/faxconfig
Finland www.hp.fi/faxconfig
Denmark www.hp.dk/faxconfig
Norway www.hp.no/faxconfig
Ireland www.hp.com/ie/faxconfig
France www.hp.com/fr/faxconfig
Italy www.hp.com/it/faxconfig
28 Finish setting up the HP All-in-One
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