,..-------------WARRANTY-----------~
All
our products are warranted against defects in materials and workmanship for one year from
the date
of
shipment. Our obligationislimited to repairing or replacing products (except tubes)
which prove to be defective during the warranty period. We are not liable for consequential
damages.
For assistance of any kind, including help with instruments under warranty, contact your authorized
~
Sales Representative for instructions. Give full details of. the difficulty and include the instrument model
and serial numbers. Service data
or
shipping instructions will be promptly sent to you. There will be
no
charge for repair of instruments under warranty, except transportation charges. Estimates of charges for
non-warranty or other service work will always
be
supplied,ifrequested, before work .begins.
CLAIM
FOR
DAMAGE IN SHIPMENT
Your instrument should be inspected and tested as soon as it is received. The instrument is insured for
safe delivery.
If
the instrument is damaged in any wayorfails to operate properly, file a claim with the
carrier or,
if
insured separately, with the insurance company.
SHIPPING
On
receipt of shipping instructions, forward the instrument prepaidtothe destination indicated. You may
use the original shipping carton
or
any strong container. Wrap the instrument in heavy paper or a plastic
bag and surround it with three
or
four inches of shock-absorbing material to cushion it firmly and prevent
movement inside the container.
GENERAL
Your authorized~Sales Representativeisready to assist you in any situation, and you are always
wel-
come to get directly in touch with Hewlett-Packard service departments:
00390-1
CUSTOMER SERVICE
Hewlett-Packard Company
395
Page
Mill
Road
Palo
Alto.
California,
U.S.A.
Telephone: DAvenport
6-1755
Direct
Dial
Area Code
415
TWX
No.
PALAL117-U
Cable: "HEWPACK"
OR (In Western Europe)
Hewlett-Packard
S.A.
RueduVieux
Billard
No.1
Geneva.
Switzerland
Telephone:
(022)
26.
43.
36
Cable:
"HEWPACKSA"