HP 556DN User Manual

User Guide
PageWide Enterprise Color 556
www.hp.com/support/pagewidecolor556
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HP PageWide Enterprise Color 556
User Guide
Copyright and License
Trademark Credits
© Copyright 2016 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 5/2016
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholder­authorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Table of contents
1 Printer overview ............................................................................................................................................ 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Interface ports ..................................................................................................................................... 4
Control-panel view .............................................................................................................................. 5
Printer specications ............................................................................................................................................. 7
Technical specications ....................................................................................................................... 7
Supported operating systems ............................................................................................................. 8
Mobile printing solutions .................................................................................................................. 10
Printer dimensions ............................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions ........................................... 15
Operating-environment range .......................................................................................................... 15
Printer hardware setup and software installation .............................................................................................. 16
2 Paper trays ................................................................................................................................................. 17
Load paper to Tray 1 (multi-purpose tray) .......................................................................................................... 18
Introduction ....................................................................................................................................... 18
Tray 1 paper orientation ................................................................................................................... 19
Use alternative letterhead mode ...................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 22
Load paper to Tray 2 ............................................................................................................................................ 23
Introduction ....................................................................................................................................... 23
Tray 2 paper orientation ................................................................................................................... 24
Use alternative letterhead mode ...................................................................................................... 26
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 26
Load paper to Tray 3 ............................................................................................................................................ 27
Introduction ....................................................................................................................................... 27
Tray 3 paper orientation ................................................................................................................... 28
Use alternative letterhead mode ...................................................................................................... 30
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 30
Load paper to the 3 x 500-sheet paper feeder ................................................................................................... 31
ENWW iii
Introduction ....................................................................................................................................... 31
3 x 500-sheet tray paper orientation ............................................................................................... 32
Use alternative letterhead mode ...................................................................................................... 35
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 35
Load and print envelopes .................................................................................................................................... 36
Introduction ....................................................................................................................................... 36
Print envelopes .................................................................................................................................. 36
Envelope orientation ......................................................................................................................... 36
Load and print labels ........................................................................................................................................... 38
Introduction ....................................................................................................................................... 38
Manually feed labels ......................................................................................................................... 38
Label orientation ............................................................................................................................... 39
3 Supplies, accessories, and parts ................................................................................................................... 41
Order supplies, accessories, and parts ................................................................................................................ 42
Ordering ............................................................................................................................................. 42
Supplies and accessories .................................................................................................................. 42
Customer self-repair parts ................................................................................................................ 43
Replace the cartridges ......................................................................................................................................... 45
Introduction ....................................................................................................................................... 45
Cartridge information ........................................................................................................................ 45
Remove and replace the cartridge .................................................................................................... 47
Replace the ink-collection unit ............................................................................................................................ 50
Introduction ....................................................................................................................................... 50
Remove and replace the ink-collection unit ..................................................................................... 50
4 Print ........................................................................................................................................................... 53
Print tasks (Windows) .......................................................................................................................................... 54
How to print (Windows) ..................................................................................................................... 54
Automatically print on both sides (Windows) ................................................................................... 56
Manually print on both sides (Windows) ........................................................................................... 56
Print multiple pages per sheet (Windows) ........................................................................................ 57
Select the paper type (Windows) ...................................................................................................... 57
Additional print tasks ........................................................................................................................ 58
Print tasks (OS X) ................................................................................................................................................. 59
How to print (OS X) ............................................................................................................................ 59
Automatically print on both sides (OS X) .......................................................................................... 59
Manually print on both sides (OS X) .................................................................................................. 59
Print multiple pages per sheet (OS X) ............................................................................................... 60
Select the paper type (OS X) ............................................................................................................. 60
Additional print tasks ........................................................................................................................ 61
iv ENWW
Store print jobs on the printer to print later or print privately ........................................................................... 62
Introduction ....................................................................................................................................... 62
Create a stored job (Windows) .......................................................................................................... 62
Create a stored job (OS X) .................................................................................................................. 64
Print a stored job ............................................................................................................................... 64
Delete a stored job ............................................................................................................................ 65
Information sent to printer for Job Accounting purposes ................................................................ 65
Mobile printing ..................................................................................................................................................... 66
Introduction ....................................................................................................................................... 66
Wireless Direct Print and NFC Printing .............................................................................................. 66
HP ePrint via email ............................................................................................................................ 67
HP ePrint software ............................................................................................................................ 68
AirPrint ............................................................................................................................................... 68
Google Cloud Print ............................................................................................................................. 68
Android embedded printing .............................................................................................................. 69
Print from the USB port ....................................................................................................................................... 70
Introduction ....................................................................................................................................... 70
Enable the USB port for printing ....................................................................................................... 70
Print USB documents ........................................................................................................................ 71
5 Manage the printer ...................................................................................................................................... 73
Advanced conguration with HP Embedded Web Server (EWS) ......................................................................... 74
Introduction ....................................................................................................................................... 74
How to access the HP Embedded Web Server (EWS) ........................................................................ 74
HP Embedded Web Server features .................................................................................................. 75
Information tab ............................................................................................................... 75
General tab ...................................................................................................................... 76
Print tab .......................................................................................................................... 77
Troubleshooting tab ....................................................................................................... 77
Security tab ..................................................................................................................... 78
HP Web Services tab ....................................................................................................... 78
Networking tab ............................................................................................................... 78
Other Links list ................................................................................................................ 80
Advanced conguration with HP Utility for OS X ................................................................................................ 81
Open HP Utility .................................................................................................................................. 81
HP Utility features ............................................................................................................................. 81
Congure IP network settings ............................................................................................................................. 83
Printer sharing disclaimer ................................................................................................................. 83
View or change network settings ..................................................................................................... 83
Rename the printer on a network ..................................................................................................... 83
Manually congure IPv4 TCP/IP parameters from the control panel ............................................... 84
ENWW v
Manually congure IPv6 TCP/IP parameters from the control panel ............................................... 84
Link speed and duplex settings ........................................................................................................ 85
Printer security features ...................................................................................................................................... 87
Introduction ....................................................................................................................................... 87
Security statements .......................................................................................................................... 87
Assign an administrator password ................................................................................................... 87
IP Security .......................................................................................................................................... 88
Lock the formatter ............................................................................................................................ 88
Encryption support: HP High Performance Secure Hard Disks ........................................................ 88
Energy-conservation settings ............................................................................................................................. 89
Introduction ....................................................................................................................................... 89
Optimize speed or energy usage ...................................................................................................... 89
Set the sleep timer and congure the printer to use 1 watt or less of power ................................. 89
Set the sleep schedule ...................................................................................................................... 90
HP Web Jetadmin ................................................................................................................................................. 92
Software and rmware updates .......................................................................................................................... 93
6 Solve problems ............................................................................................................................................ 95
Customer support ................................................................................................................................................ 96
Control panel help system ................................................................................................................................... 97
Restore factory settings ...................................................................................................................................... 98
Introduction ....................................................................................................................................... 98
Method one: Restore factory settings from the printer control panel ............................................. 98
Method two: Restore factory settings from the HP Embedded Web Server (network-
connected printers only) ................................................................................................................... 98
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ......................... 99
Change the “Very Low” settings ....................................................................................................... 99
For products with fax capability ..................................................................................... 99
Order supplies ................................................................................................................................. 100
Printer does not pick up paper or misfeeds ...................................................................................................... 101
Introduction ..................................................................................................................................... 101
The printer does not pick up paper ................................................................................................. 101
The printer picks up multiple sheets of paper ................................................................................ 103
Clear paper jams ................................................................................................................................................ 107
Introduction ..................................................................................................................................... 107
Jam locations .................................................................................................................................. 107
Auto-navigation for clearing jams .................................................................................................. 108
Experiencing frequent or recurring paper jams? ............................................................................ 108
Clear jams in the left door ............................................................................................................... 109
Clear jams in Tray 1 (multipurpose tray) ........................................................................................ 110
Clear jams in Tray 2 ......................................................................................................................... 114
vi ENWW
Clear jams in Tray 3 ......................................................................................................................... 116
Clear jams in the 3x500-sheet feeder ............................................................................................ 118
Clear jams in the ink-collection unit area ....................................................................................... 121
Clear jams in the output bin ............................................................................................................ 124
Improve print quality ......................................................................................................................................... 125
Introduction ..................................................................................................................................... 125
Print from a dierent software program ........................................................................................ 125
Check the paper-type setting for the print job ............................................................................... 125
Check the paper type setting (Windows) ..................................................................... 125
Check the paper type setting (OS X) ............................................................................. 126
Check cartridge status .................................................................................................................... 126
Clean the printer .............................................................................................................................. 127
Print a cleaning page .................................................................................................... 127
Visually inspect the cartridge ......................................................................................................... 127
Check paper and the printing environment .................................................................................... 127
Step one: Use paper that meets HP specications ...................................................... 127
Step two: Check the environment ................................................................................ 128
Step three: Set the individual tray alignment .............................................................. 128
Adjust color settings (Windows) ..................................................................................................... 128
Print and interpret the print quality page ...................................................................................... 130
Calibrate the printer to align the colors .......................................................................................... 130
Try a dierent print driver ............................................................................................................... 130
Solve wired network problems .......................................................................................................................... 132
Introduction ..................................................................................................................................... 132
Poor physical connection ................................................................................................................ 132
The computer is using the incorrect IP address for the printer ...................................................... 132
The computer is unable to communicate with the printer ............................................................. 132
The printer is using incorrect link and duplex settings for the network ........................................ 133
New software programs might be causing compatibility problems .............................................. 133
The computer or workstation might be set up incorrectly ............................................................. 133
The printer is disabled, or other network settings are incorrect ................................................... 133
Solve wireless network problems ..................................................................................................................... 134
Introduction ..................................................................................................................................... 134
Wireless connectivity checklist ....................................................................................................... 134
The printer does not print after the wireless conguration completes ......................................... 135
The printer does not print, and the computer has a third-party rewall installed ....................... 135
The wireless connection does not work after moving the wireless router or printer .................... 135
Cannot connect more computers to the wireless printer ............................................................... 135
The wireless printer loses communication when connected to a VPN .......................................... 136
The network does not appear in the wireless networks list .......................................................... 136
The wireless network is not functioning ........................................................................................ 136
ENWW vii
Perform a wireless network diagnostic test ................................................................................... 136
Reduce interference on a wireless network ................................................................................... 137
Index ........................................................................................................................................................... 139
viii ENWW

1 Printer overview

Printer views
Printer specications
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/pagewidecolor556.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 1

Printer views

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Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
1 Control panel with color touchscreen display (tilts up for easier viewing)
2 Hardware integration pocket (for connecting accessory and third-party devices)
3 Output ejector ap
4 Output bin
5 Output bin extension
6 Model name
7 Tray 2
8 Tray 3 (included with the xh model, optional for the dn model)
9 On/o button
10 Cartridge door
11 Easy-access USB port (on the side of the control panel)
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
2 Chapter 1 Printer overview ENWW

Printer back view

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1 Left door (access to the ink-collection unit and for clearing jams)
2 Tray 1
3 Power connection
4 Formatter cover
5 Serial number and product number label
6 Formatter (contains the interface ports)
7 Slot for a cable-type security lock (on the rear cover of the printer)
ENWW Printer views 3

Interface ports

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1 Slot for a cable-type security lock
2 Hi-Speed USB 2.0 printing port
3 Local area network (LAN) Ethernet (RJ-45) network port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
4 Chapter 1 Printer overview ENWW

Control-panel view

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NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1
Home button
2 Near-eld
communication icon (xh models only)
3 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer
4 Printer status The status line provides information about the overall printer status.
5 HP logo or Home button NOTE: An administrator must enable this port before use.
6
Stop button
7 Sign In or Sign Out
button
Touch the Home button to return to the printer Home screen at any time.
This icon indicates the printer includes integrated HP near-eld communication (NFC) and Wireless Direct Print
rmware.
On any screen other than the Home screen, the HP logo changes to a Home button. Touch the Home button to return to the Home screen.
Touch the Stop button to pause the current job. The Job Status screen opens and provides options to cancel or continue the job.
Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require
permission for access to features.
ENWW Printer views 5
8 Language Selection
button
9 Sleep button Touch the Sleep button to put the printer into Sleep mode.
Touch the Language Selection button to select the language for the control-panel display.
10
Network button
11
Help button
12 Scroll bar Use the scroll bar to see the complete list of available features.
13 Features Depending on the printer conguration, the features that appear in this area can include any of the
Touch the Network button to nd information about the network connection.
Touch the Help button to open the embedded help system.
Insert a USB ash drive for printing or scanning without a computer or to update the printer
rmware.
NOTE: An administrator must enable this port before use.
following items:
Quick Sets
Retrieve from USB
Retrieve from Device Memory
Job Status
Supplies
Trays
Administration
Device Maintenance
6 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to
change. For current information, see www.hp.com/support/pagewidecolor556.
Technical specications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (50-sheet capacity)
Tray 2 (500-sheet capacity)
Tray 3 (500-sheet capacity) Optional
Printer stand Optional Optional
3 x 500-sheet paper feeder and stand
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection
Hi-Speed USB 2.0
Easy-access USB port for printing without
Hardware Integration Pocket for
HP Internal USB Ports Optional Optional
556dn
G1W46A
Optional Optional
(combined 1,500-sheet capacity)
with IPv4 and IPv6
a computer and upgrading the rmware
connecting accessory and third-party devices
556xh
G1W47A
Integrated HP near-eld communication
(NFC) and Wireless Direct Print functionality for printing from mobile devices
HP Jetdirect 3000w NFC/Wireless
Accessory for printing from mobile devices
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
Optional
Optional Optional
Optional Optional
ENWW Printer specications 7
Model name
556dn
556xh
Product number
Memory 1.28 GB base memory
NOTE: The base memory is expandable
to 2.0 GB by adding a DIMM memory module.
Mass storage 4 GB embedded Multi-Media Controller
(eMMC)
320 GB HP Secure High-Performance Hard
Disk
Security HP Trusted Platform Module for
encrypting all data that passes through the printer
Control-panel display and keyboard Color touchscreen control panel
Print Prints 50 pages per minute (ppm) on A4
and 50 ppm on letter-size paper in Professional mode.
Prints 75 ppm on A4 and 75 ppm on letter­size paper in General Oice mode
Easy-access USB printing (no computer
required)
Store jobs in the printer memory to print
later or print privately
G1W46A
Not supported
Optional Optional
G1W47A
Not supported

Supported operating systems

The following information applies to the Printer-Specic Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.
Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for this printer: www.hp.com/support/pagewidecolor556.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Print Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
8 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on the Web for OS X)
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as part of the full software installation.
Notes
The full software installer is not supported for this operating system.
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system.
The full software installer is not supported for this operating system.
The full software installer is not supported for this operating system.
Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system.
Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
The full software installer is not supported for this operating system.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported for this operating system.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported for this operating system.
The full software installer is not supported for this operating system.
The full software installer is not supported for this operating system.
The full software installer is not supported for this operating system.
ENWW Printer specications 9
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on the Web for OS X)
Windows Server 2012, 64-bit The software installer does not support
Windows Server 2012 but the printer- specic print drivers do support it.
Windows Server 2012 R2, 64-bit The software installer does not support
Windows Server 2012 but the printer- specic print drivers do support it.
OS X 10.9 Mavericks, OS X 10.10 Yosemite, OS X 10.11 El Capitan
The HP print driver is available for download from HP Easy Start. The HP installer software for OS X is not included in the in-box CD.
Notes
Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.
Download the driver from the HP Web site, and use the Windows Add Printer tool to install it.
For OS X, download the installer from HP Easy Start.
1. Go to 123.hp.com.
2. Follow the steps provided to
download the printer software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/pagewidecolor556 for
HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go
to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows OS X
CD-ROM drive, DVD drive, or an Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
400 MB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

The printer supports the following software for mobile printing:
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan.
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)
Internet connection
1 GB of available hard-disk space
HP ePrint app (Available for Android, iOS, and Blackberry)
ePrint Enterprise app (Supported by all printers using ePrint Enterprise Server Software)
10 Chapter 1 Printer overview ENWW
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Google Cloud Print
AirPrint
Android Printing

Printer dimensions

Figure 1-1 Dimensions for the dn model
Printer fully closed Printer fully opened
1. Height 457 mm (17.9 in) 457 mm (17.9 in)
2. Depth 463 mm (18.2 in) 745 mm (29.3 in)
3. Width 530 mm (20.8 in) 934 mm (36.7 in)
Weight 22.2 kg (48.9 lb)
Figure 1-2 Dimensions for the xh model
Printer fully closed Printer fully opened
1. Height 597 mm (23.5 in) 597 mm (23.5 in)
2. Depth 463 mm (18.2 in) 745 mm (29.3 in)
ENWW Printer specications 11
Printer fully closed Printer fully opened
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3. Width 530 mm (20.8 in) 1038 mm (40.8 in)
Weight 34.1 kg (75.2 lb)
Figure 1-3 Dimensions for Tray 3
1. Height 138 mm (5.4 in)
2. Depth Tray closed: 396 mm (15.5 in)
Tray opened: 678 mm (26.6 in)
3. Width Lower-left door closed: 514 mm (20.2 in)
Lower-left door opened: 1038 mm (40.8 in)
Weight 5.4 kg (11.8 lb)
Figure 1-4 Dimensions for the printer stand
1. Height 640 mm (25.1 in)
2. Depth Tray closed: 669 mm (26.3 in)
12 Chapter 1 Printer overview ENWW
Tray opened: 810 mm (31.8 in)
3. Width Lower-left door closed: 669 mm (26.3 in)
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Lower-left door opened: 1040 mm (40.9 in)
Weight 31.2 kg (69 lb)
Figure 1-5 Dimensions for the 3 x 500-sheet paper feeder and stand
1. Height 642 mm (25.2 in)
2. Depth Tray closed: 669 mm (26.3 in)
Tray opened: 795 mm (31.2 in)
3. Width Lower-left door closed: 669 mm (26.3)
Lower-left door opened: 1040 mm (40.9 in)
Weight 35.8 kg (79 lb)
ENWW Printer specications 13
Figure 1-6 Dimensions for the xh model with the printer stand
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Printer and accessories fully closed Printer and accessories fully opened
1. Height 1297 mm (48.6 in) 1297 mm (48.6 in)
2. Depth 669 mm (26.3 in) 810 mm (31.8 in)
3. Width 669 mm (26.3 in) 1040 mm (40.9 in)
Weight 59.9 kg (132.2 lb)
14 Chapter 1 Printer overview ENWW
Figure 1-7 Dimensions for the dn model with the 3 x 500-sheet paper feeder and stand
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Printer and accessories fully closed Printer and accessories fully opened
1. Height 1099 mm (43.2 in) 1099 mm (43.2 in)
2. Depth 669 mm (26.3 in) 795 mm (31.2 in)
3. Width 669 mm (26.3 in) 1040 mm (40.9 in)
Weight 58 kg (127.9 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/pagewidecolor556.
2
Do not extend more than one paper tray at a time.
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/pagewidecolor556 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

1-3 Operating-environment specications
Table
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer specications 15

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to www.hp.com/support/pagewidecolor556 for HP's all-inclusive help for the printer. Find the following support:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
16 Chapter 1 Printer overview ENWW

2 Paper trays

Load paper to Tray 1 (multi-purpose tray)
Load paper to Tray 2
Load paper to Tray 3
Load paper to the 3 x 500-sheet paper feeder
Load and print envelopes
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/pagewidecolor556.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 17

Load paper to Tray 1 (multi-purpose tray)

Introduction

The following information describes how to load paper into Tray 1. This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper or 5 envelopes.
NOTE: Select the correct paper type in the print driver before printing.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
3. Spread the paper guides to the correct size, and
then load paper in the tray. For information about how to orient the paper, see Tray 1 paper
orientation on page 19.
18 Chapter 2 Paper trays ENWW
4. Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 5 mm (0.2
in), or approximately 50 sheets of 75g paper.
5. Adjust the side guides so that they lightly touch
the paper stack, but do not bend it.

Tray 1 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more information, see Use alternative letterhead mode on page 22
ENWW Load paper to Tray 1 (multi-purpose tray) 19
Paper type Image Orientation Duplex mode Paper size How to load paper
123
123
123
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), L (90 x 130 mm), 10 x 15 cm, Ocio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Letter, Legal, Executive, Ocio (8.5 x 13), A4, RA4, B5 (JIS), Ocio (216 x 340)
Face-down
Top edge leading into the printer
Face-up
Bottom edge leading into the printer
Landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), L (90 x 130 mm), 10 x 15 cm, Ocio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Double Postcard (JIS))
Face-down
Top edge toward the back of the printer
20 Chapter 2 Paper trays ENWW
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