HP 5530 User Manual

hp

scanjet

5530

digital flatbed

scanner

user‘s manual

hp scanjet 5530 digital flatbed scanner

user’s manual

copyright information

© Copyright Hewlett-Packard Company 2003

All rights reserved. Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under copyright laws.

This product incorporates Adobe’s PDF technology, which contains an implementation of
Lempel-Ziv-Welch (LZW) data compression licensed under U.S. Patent 4,558,302.

trademark credits

Adobe and the Acrobat logo are registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and other countries and regions.

Energy Star is a U.S. registered service mark of the United States Environmental Protection
Agency.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks of their respective
companies.

document warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or
other damage alleged in connection with the furnishing or use of this information.

The TWAIN Toolkit is distributed as is. The developers and distributors of the TWAIN
Toolkit expressly disclaim all implied, express or statutory warranties including, without
limitation, the implied warranties of merchantability, noninfringement of third party rights
and fitness for a particular purpose. Neither the developers nor the distributors shall be
liable for damages, whether direct, indirect, special, incidental, or consequential, as a
result of the reproduction, modification, distribution, or other use of the TWAIN Toolkit.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL
COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at
DFARS 52.227-7013.

Material scanned by this product may be protected by governmental laws and other
regulations, such as copyright laws. The customer is solely responsible for complying with
all such laws and regulations.

product restricted material

This HP product contains the following materials that might require special handling at
end-of-life:

• mercury in the scanner fluorescent lamp and transparent materials adapter (< 5 mg)

• lead in solder
For recycling information, contact www.hp.com/go/recycle, your local authorities, or the

Electronic Industries Alliance at www.eiae.org.

For information about HP’s environmental stewardship program, see environmental

stewardship program
packard limited warranty statement

on page 21

. For product warranty information see hewlett-

on page 20

.

contents

how to use the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

scanner parts and accessories. . . . . . . . . . . . . . . . . . . . . . . . . 1

front panel and accessories overview . . . . . . . . . . . . . . . . . . . .1

scanning overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

scan pictures and documents . . . . . . . . . . . . . . . . . . . . . . . . . .5

print copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

share a scanned picture using HP Instant Share . . . . . . . . . . . . .6

create a picture show and save it on CD . . . . . . . . . . . . . . . . . .6

use the power save button. . . . . . . . . . . . . . . . . . . . . . . . . . . .7

cancel a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

change settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

e-mail a scanned picture. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

scan text for editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

scan pictures from the automatic photo feeder (APF) . . . . . . . . . . 8

care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

how to scan slides and negatives. . . . . . . . . . . . . . . . . . . . . .10

set up the TMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

scan slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

scan negatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

adjust an image when scanning with the TMA. . . . . . . . . . . . .14

resolve issues with the transparent materials adapter (TMA) . . . .14

resolve issues with slides and negatives. . . . . . . . . . . . . . . . . .15

clean the transparent materials adapter (TMA). . . . . . . . . . . . .16

troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

scanner installation or setup problems . . . . . . . . . . . . . . . . . .17

scanner initialization and hardware problems . . . . . . . . . . . . . 18

scanner has stopped working properly . . . . . . . . . . . . . . . . . .19

additional troubleshooting information . . . . . . . . . . . . . . . . . .19

warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

hewlett-packard limited warranty statement . . . . . . . . . . . . . . .20

regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

environmental stewardship program . . . . . . . . . . . . . . . . . . . . 21

product support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

accessibility website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

hp scanjet website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

upgraded warranty options. . . . . . . . . . . . . . . . . . . . . . . . . .27

product specifications and options . . . . . . . . . . . . . . . . . . . . .28

scanner specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

transparent materials adapter (TMA) specifications . . . . . . . . . .28

automatic photo feeder (APF) specifications . . . . . . . . . . . . . . .29

environmental specifications for the scanner, APF, and TMA. . . .29

iii

how to use the scanner

1

This manual describes the operation of the HP Scanjet 5530 scanner, including
installation problems, customer support, and how to use the scanner.

For installation procedures, see the Setup Poster. For scanning software
procedures, see the HP Photo & Imaging software Help.

scanner parts and accessories

3

1 Scanner
2 Transparent materials adapter (TMA) for scanning 35 mm slides and

negatives

3 Automatic photo feeder (APF) for quickly scanning pictures (in the lid)

2

1

front panel and accessories overview

buttons

CAN

S

CAN PICTURE

Press S
or negative. Press SCAN
graphics, or any text that you want to edit later.

CAN PICTURE

S

Scans pictures on the scanner glass,
from the automatic photo feeder
(APF), or a slide or negative from the
transparent materials adapter
(TMA).

1

if you are scanning a printed picture, graphic, slide,

OCUMENT

D

if you are scanning text, both text and

CAN DOCUMENT

S

Scans a document from the glass to
a selected destination (an
application, such as a word
processor).

how to use the scanner

COPY buttons

Use the C

HITE COPY

W

OLOR COPY

button to print color copies, and the B

button to print black and white copies. Both buttons start the

LACK

HP Copying software, scan the original, and send the scanned image to
the default printer. Select the number of copies and whether the item should
be scanned in color or black and white before pressing one of the C
buttons.

&

OPY

OLOR COPY

C

Prints a color copy of the original.

LACK

B

& W

HITE COPY

Prints a black and white copy of the
original.

OF COPIES button

#

Use the #
before pressing either the C

OF COPIES

button to select the number of copies to be printed

OLOR COPY

or the B

LACK

& W

HITE COPY

buttons. The number of copies appears in the front panel display.

user’s manual

2

chapter 1

HARE buttons

S

Use the HP I
and friends. Use the M

NSTANTSHARE

EMORIES DISC CREATOR

button to share scanned pictures with family

button to create
personalized picture shows on a CD or DVD with music and titles. Both
buttons scan an original from the glass,a stack of photos from the
automatic photo feeder (APF), or slides and negatives from the transparent
materials adapter (TMA).

HP I

NSTANT SHARE

Scans the picture and enables you
to share it in e-mail, create an album
on the HP Photo website, or order
high-quality prints. (Not all services
are available in all locations or for

EMORIES DISC CREATOR

M

Scans the pictures to the Memories
Disc Creator software, where you
can create a picture show on a CD
or DVD (to view on your TV), along
with background music and titles.

all operating systems.)

OWER SAVE button

P

When you press the P

OWER SAVE

button, the scanner
lamp, the small indicator lights, and the LCD turn off,
and the scanner lamp returns to its starting position.
To use the scanner again, press any button on the
front panel of the scanner or start a scan from the
computer. After a short warm-up cycle, the scan
begins.

Power Save

ANCEL button

C

Cancels a scan in progress.

ANCEL

C

3

hp scanjet 5530 digital flatbed scanner

automatic photo feeder (APF)

The HP Scanjet 5530 scanner has an automatic photo feeder (APF), which
allows you to scan multiple pictures quickly and easily.

For more information about the APF, see scan pictures from the automatic photo

feeder (APF) in this manual, and in the online help.

transparent materials adapter (TMA)

You can use the transparent materials adapter (TMA) to scan 35 mm slides or
negatives.

For more information about the TMA, refer to how to scan slides and negatives
in this manual and to the online Help.

scanning overview

You can start scanning in one of three ways:

• scan from the scanner's front panel buttons

• scan from the hp director

• scan from other applications
Note: Macintosh users, see the HP Photo & Imaging software Help for

information about scanning procedures.

scan from the scanner's front panel buttons

The front panel buttons on the scanner provide shortcuts to frequently used
scanning functions, such as scanning documents and pictures. Descriptions for
using the front panel buttons are located in this manual.

how to use the scanner

scan from the hp director

Scan from the HP Photo & Imaging Director (HP Director) when you want more
control over your scan, such as when you want to preview the image before the
final scan.

To start the HP Photo & Imaging software, double-click the HP Director icon ( )
on the desktop. The HP Director window appears. From this window you can
scan, view, or print images, use online Help, and more.

If the HP Director icon is not on the desktop, on the Start menu, point to Programs
or All Programs, point to Hewlett-Packard, point to the name of your scanner or
to Scanners, and then click HP Photo & Imaging Director.

scan from other applications

You can bring an image directly into an open file in one of your applications if
the application is TWAIN-compliant. Generally, the application is compliant if it
has an option such as Acquire, Scan, or Import New Object. If you are unsure
whether the application is compliant or what the option is, see the
documentation for that application.

user’s manual

4

chapter 1

scan pictures and documents

CAN PICTURE

Press S
from the scanner glass, the automatic photo feeder (APF) or transparent materials
adapter (TMA. Press S
graphics, or any text that you want to edit later.

Note: Macintosh users, see the HP Photo & Imaging software Help for
information about scanning procedures.

1 Place the original face down on the scanner glass as indicated by the

reference marks on the scanner.

2 Press the S

3 If necessary, follow the instructions on the screen to finish scanning.

Scanned documents appear in the specified destination. Scanned pictures
appear in the HP Photo & Imaging Gallery.

Note: By default, the software does not prompt you to preview the picture
or document when you use the SCAN
on the scanner. If you want to preview the item, either change the button
settings in the HP Director (see change settings on page 7), or begin the
scan from the HP Director instead of the buttons on the front of the scanner.

Tip: The HP Scanning software can automatically correct your
pictures or restore faded colors in old pictures. To turn picture
correction on or off, select Automatically Correct Photos in the
Basic menu of the HP Scanning software, then choose the options
you want.

if you are scanning a picture, graphic, slide, or negative

CAN DOCUMENT

CAN PICTURE

if you are scanning text, both text and

button or the S

P

CAN DOCUMENT

ICTURE

CAN DOCUMENT

or S

button.

buttons

print copies

5

Use the C

OLOR COPY

button ( ) or B

LACK

& W

HITE COPY

button( )
to scan an original and send it directly to a printer to make color or black and
white copies.

Note: Macintosh users, see the HP Photo & Imaging software Help for
information about copying procedures.

1 Place the original face down on the scanner glass and close the lid.
2 Press either the C

OLOR COPY

or B

LACK

& W

HITE COPY

button on the

scanner. A progress dialog box shows the copy progress.
Note: To change any copy settings, such as size, darkness, or the printer,

click Cancel in the Copy in Progress dialog box. The HP Copying dialog box
appears, where you can change settings.

You can also make copies by accessing the HP Copying software from the
HP Director. For more information, see the HP Photo & Imaging software Help.

hp scanjet 5530 digital flatbed scanner

share a scanned picture using HP Instant Share

how to use the scanner

Use the HP I

NSTANTSHARE

button ( ) on the front of the scanner to share
scanned pictures with family and friends. You can easily 1) send someone an e­mail with thumbnails and links to your pictures stored on a secure HP website –
no more attachments; 2) upload pictures to the HP Photo website to create online
picture albums; or 3) order professional-quality prints from an HP partner web
site. (Not all services are available in all regions or for all operating systems.)

You must be connected to the Internet to use HP Instant Share.

Note: Macintosh users, see the HP Photo & Imaging software Help for
information about using the HP I

Note: Use the HP I

NSTANT SHARE

NSTANT SHARE

button to scan and share only pictures.

If you want to scan and share a document, use the S

button.

CAN DOCUMENT

()

button on the scanner.

1 Place the original face down on the scanner glass as indicated by the

reference marks on the scanner.

2 Press the HP I

NSTANT SHARE

button ( ) on the front of the scanner to

start the scan.

3 A dialog box appears, asking if you want to scan another image. Follow

the instructions on the screen.

4 All your scanned pictures are sent to the HP Instant Share software. Follow

the instructions on the screen to share your scanned picture.
Note: By default, the software does not prompt you to preview the picture

when you use the HP I
preview the picture, use the HP Director instead of the HP I

NSTANT SHARE

button on the scanner. If you want to

NSTANT SHARE

button on the scanner.

You can also use the HP I

NSTANT SHARE

button to scan pictures from the

automatic photo feeder (APF), and 35 mm slides or negatives from the
transparent materials adapter (TMA).

You can also access HP Instant Share using the software. For more information,
see the HP Photo & Imaging software Help.

create a picture show and save it on CD

Use the M
scanner to create personalized picture shows on a CD or DVD with music and
titles. Then you can watch the picture show on your television using a compatible
digital versatile disc (DVD) or video compact disc (VCD) player. You can also
make picture reprints from the CD. (You must have an Intel® Pentium II processor
or above, 700MB of free disk space, a read/write CD-ROM drive and writable
CDs to use Memories Disc Creator.)

1 Place the original face down on the scanner glass as indicated by the

2 Press the M

user’s manual

EMORIES DISC CREATOR

button ( ) on the front panel of your HP

reference marks on the scanner, and close the lid.

EMORIES DISC CREATOR

button ( ) on the scanner. Select

whether you are scanning from the scanner glass or from the transparent
materials adapter (TMA), then click Scan.

6

chapter 1

3 A dialog box appears, asking if you want to scan another image. Follow

the instructions on the screen.

4 Place another original on the glass, close the lid, click Accept, and follow

the instructions on the screen.
Note: You can also use the M

pictures from the APF, and to scan 35 mm slides or negatives from the TMA.
For more information about using the TMA, see how to scan slides and
negatives in this manual.

You can also create a memories disc by using the software. For more information,
see the HP Photo & Imaging software Help.

use the power save button

The scanner lamp turns off automatically after approximately 15 minutes.
However, you may want to manually turn off the lamp when you have finished
using the scanner.

To turn off the scanner lamp and put the scanner in low-power mode, press the

OWER SAVE

P

To use the scanner again, start a scan either from a button on the front panel or
from the HP Director. After a short warm-up cycle, the scan begins.

button ( ).

cancel a scan

EMORIES DISC CREATOR

button to scan

ANCEL

The C

ANCEL

C

button ( ) cancels the scan in progress. When you press the

button during the scan, the lamp returns to its starting position.

change settings

You can customize some features of the HP Scanjet scanner, including the front
panel button settings, previewing of images, and other preferences.

change settings from the hp director

When you use the scanner buttons or the HP Photo & Imaging Director (HP
Director) software, the scanner uses settings optimized for the scanned original
type, such as a picture. You can change all scan settings from the Settings menu
in the HP Director, including button settings, scanning preferences, and other
settings. To change settings, start the HP Director, and then click Settings.

turn preview image on or off

Note: Macintosh users, see the HP Photo & Imaging software Help for

information about turning preview on or off.

You can change whether a preview image appears or does not appear. To
change this setting, start the HP Photo & Imaging Director (HP Director), and then
click Settings. Click Scan Preferences, and then go to the Preview tab. For more
information, see the HP Photo & Imaging software Help.

7

hp scanjet 5530 digital flatbed scanner

how to use the scanner

e-mail a scanned picture

You can e-mail a scanned picture by using HP Instant Share (see share a scanned
picture using HP Instant Share on page 6).

scan text for editing

The scanner uses Optical Character Recognition (OCR) to convert text on a page
to text that you can edit on your computer. OCR is installed automatically when
you install the scanning software during scanner setup.

Note: Macintosh users, see the HP Photo & Imaging software Help for
information about scanning text.

• If you scan text but cannot edit it, make sure you choose the S

OCUMENT

D

dialog box.

• Scanned text may not appear on your computer exactly as it appeared on

the original, especially if the original contains faint or smudged text. For
example, some characters may be incorrect or missing. As you edit the
text, verify the scanned text and make corrections as necessary.

• To change text scanning options, from the HP Director click Settings, and

then click Scan Document Settings.

button ( ), and click Yes to the editable text question in the

scan pictures from the automatic photo feeder (APF)

CAN

1 Before placing photos in the APF, separate the photos to make sure that

they do not stick together, and then restack them.

2 Place a stack of similarly sized photos in the photo input tray, face down.
3 Adjust the paper guide.
4 Start scanning as you normally would, either from a scanner button or from

the software.

5 If necessary, follow the instructions on the screen to finish scanning.

Caution! Do not use the APF to scan the same picture more than

five times. Please use discretion in selecting pictures for use in the
APF. HP does not recommend using the APF for pictures that are
fragile, irreplaceable, damaged, or otherwise sensitive to
mechanical handling. Such pictures should be scanned directly
from the scanner glass.

Caution! To prevent injury, keep your fingers, hair, clothes, and
other objects out of the input and output trays.

user’s manual

8

chapter 1

care and maintenance

Occasional cleaning of your scanner helps ensure optimal performance. The
amount of care necessary depends upon several factors, including the amount
of use and the environment. You should perform routine cleaning as necessary.

Note: Avoid placing items with sharp edges in the scanner. Doing so can
damage the scanner. Before placing an item on the scanner glass, make
sure the item is free of wet glue, correction fluid, or other substances that can
be transferred to the glass.

clean the scanner glass

1 Disconnect the USB cable and power cable from the scanner.
2 Clean the glass using a soft, lint-free cloth sprayed with a mild glass

cleaner, drying the glass with a dry, soft, lint-free cloth.
Caution! Use only glass cleaner. Avoid abrasives, acetone,

benzene, and carbon tetrachloride, all of which can damage the
scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.

Do not spray the glass cleaner directly on the glass. If too much
glass cleaner is applied, the cleaner could run to the edges and
damage the scanner.

3 When finished, reconnect the USB cable and power cable to the scanner.

Note: For instructions on how to clean the underside of the scanner glass,
visit www.hp.com/support.

clean the transparent materials adapter (TMA)

Clean the TMA with a dry, soft cloth. If necessary, lightly spray the cloth with
glass cleaner and wipe the TMA.

clean and maintain the automatic photo feeder (APF)

Periodically, the APF might need to be cleaned with an approved HP Photo
Feeder cleaning cloth. Refer to instructions on the cleaning cloth package.

To purchase HP Photo Feeder cleaning cloths, visit the website at www.hp.com/
support/scannersupplies.

9

hp scanjet 5530 digital flatbed scanner

2

how to scan slides and negatives

This section contains information on setting up and using the transparent
materials adapter (TMA) to scan slides and negatives. You can use the TMA to
scan 35 mm slides or negatives. The TMA light allows you to see the slides or
negatives before scanning.

tips for scanning transparent items

• To scan items larger than the TMA allows, place the transparency on the

scanner glass, place a white sheet of paper on top of the transparency,
and then scan as usual.

• When scanning a 35 mm slide or negative, the scanner software

automatically enlarges the image to approximately 11x15 cm (4x6
inches). If you want the final image to be larger or smaller, use the Resize
tool in the scanner software to set the scaling to final size you want; the
scanner will scan the item at the proper resolution and enlargement for the
size you choose.

CAN

• To scan 35 mm slides or negatives by using the TMA, press the S

PICTURE

software.

button on the front of the scanner, or use the HP Photo & Imaging

set up the TMA

The TMA includes a light source, positioning plate, and media holders that are
placed directly on top of the scanner glass.

to connect the TMA cable to its port on the scanner

1 Disconnect the power cable from the scanner.
2 On the back of the scanner, find the round TMA port.
3 Holding the TMA cable by its free end, align the connector so the arrow is

on the top side.

4 Gently insert the connector into the TMA port.

Caution! Do not force the cable into the TMA port. Forcing the

cable can bend or break internal pins.

5 Reconnect the power cable.

2

TMA cable and port

10

chapter 2

scan slides

To scan standard 35 mm slides, use the TMA light source and the positioning
plate. When scanning fewer than three slides, you also need the slide light
shield.

1 Place the positioning plate on the scanner glass, and match the reference

mark on the plate to the reference mark on the scanner.

positioning plate placed on the scanner glass

2 Place up to three slides into the slide holder on the bottom side of the TMA

light source. Slides should be inserted with the shiny side up.

11

inserting a slide into the slide holder with a slide light shield

Note: To keep the TMA light source on beyond the default period, select the
Extend lamp timeout setting in the software. Open the HP Director, click the
Settings menu, click Scan Preferences, and then click the Quality vs. Speed

tab.

3 If you are scanning fewer than three slides, insert the slide light shield after

you load the last slide.

hp scanjet 5530 digital flatbed scanner

how to scan slides and negatives

4 Place the TMA light source into the positioning plate with slides facing

down. The TMA cable should fit in the groove on the same end of the
positioning plate as the reference marks.

TMA placed in the positioning plate

5 Press the SCAN
6 Follow the instructions on the screen to complete the scan. Choose the

7 For information about rotating the image, adjusting color or size, or

8 Click Accept when image adjustments are complete.

scan negatives

To scan 35 mm negatives, use the TMA light source, the positioning plate, and
the negative holder. When scanning fewer than four negative frames, you also
need the negative light shield.

1 Place the positioning plate on the scanner glass, and match the reference

ICTURE

P

button on the front of the scanner.

selection handle you want to move, and adjust the area to frame the
image.

making other changes to the image, see adjust an image during the
preview in the HP Photo & Imaging software Help.

mark on the plate to the reference mark on the scanner.

user’s manual

positioning plate placed on the scanner glass

2 Slide the negative strip into the negative holder so that the shiny side faces

the scanner glass when the TMA light source is in position on the scanner
glass. (The emulsion side is dull.)

12

chapter 2

inserting a negative into the slide holder with a slide light shield

Caution! Negatives are easily damaged. Touch them only on their

edges.

3 If you are scanning a negative strip with fewer than four frames, insert the

negative light shield after you load the negative strip. See the icon on the
negative light shield for assistance.

4 Slide the negative holder into the slide holder on the bottom side of the

TMA light source.

13

negative holder inserted into the slide holder

5 Place the TMA light source into the positioning plate with negatives facing

down. The TMA cable should fit in the groove on the same end of the
positioning plate as the reference marks.

TMA placed into the positioning plate

6 Press the Scan Picture ( ) button on the front of the scanner.
7 Follow the instructions on the screen to complete the scan. Choose the

selection handle you want to move and adjust the area to frame the image.

hp scanjet 5530 digital flatbed scanner

how to scan slides and negatives

Note: For information about rotating the image, adjusting color or size, or
making other changes to the image, see adjust an image during the

preview in the HP Photo & Imaging software Help.

8 Click Accept when image adjustments are complete.

adjust an image when scanning with the TMA

During the scan preview, you can make optional adjustments to slides or
negatives that you scan by using the TMA. Before deciding to make adjustments,
select and drag the handles around the selection area until you see the image
area you want to scan. This ensures that the software exposes it correctly. See
adjust an image during the preview in the HP Photo & Imaging software
Help.

If you want to make adjustments to the image after you create a selection area,
see adjust an image during the preview in the HP Photo & Imaging software
Help.

resolve issues with the transparent materials adapter (TMA)

Use this section to help resolve issues that might occur when you are using the
TMA.

the TMA is not working at all

• The TMA cable might not be connected correctly. Make sure that the TMA

cable is connected securely to the TMA port on the scanner.

• Make sure the TMA is properly positioned on the scanner glass so that the

sensor on the back of the lamp faces the back of the scanner.

• You can also try the following:

a. Unplug the TMA cable from the back of the scanner.
b. Unplug the power cable from the back of the scanner.
c. Reconnect the TMA cable to the scanner.
d. Wait 30 seconds, and then reconnect the power cable to the scanner.

cannot select slides from a TMA or negatives from a TMA in the Scan Picture
dialog box

• The TMA cable might not be connected correctly. Make sure that the TMA

cable is connected securely to the TMA port on the scanner.

• If you connected the TMA while the HP Photo & Imaging Director software

was running, restart the software. This allows the software to detect the
TMA.

• The HP Director has bypassed the Scan Picture dialog box and shows the

HP Scanning software dialog box. Select Scan, and click Slides from a

Transparent Materials Adapter or Negatives from a Transparent Materials
Adapter.

user’s manual

14

chapter 2

no light or only dim light is visible in the TMA

This topic covers the condition when no light or only dim light is visible after
selecting Slides from a Transparent Materials Adapter or Negatives from a
Transparent Materials Adapter in Scan Picture dialog box.

• Make sure that you have selected Slides from a Transparent Materials

Adapter or Negatives from a Transparent Materials Adapter in the Scan
Picture dialog box in the HP Director. If these two options are unavailable,

restart the software while the TMA light source is connected to the scanner.

• The bulb in the TMA light source might be broken or not working. With the

TMA light source connected to the scanner, select Slides from a

Transparent Materials Adapter or Negatives from a Transparent Materials
Adapter and look for illumination. If the bulb is broken, service is required.

• The TMA has a short warm-up mode. Wait a few seconds to see if the light
turns on.

resolve issues with slides and negatives

Use this section to help resolve issues with 35 mm slides or 35 mm negatives
scanned using the TMA.

the image cannot be enlarged

You might have used Zoom in, which only changes the view on the screen. Use
Resize to change the size of the final scanned image. See adjust an image
during the preview in the HP Photo & Imaging software Help.

incorrect colors print, or the image is too light or dark

• The software might be setting the exposure for the entire area instead of for
one slide or negative. Select and drag the handles around the selection
area until you see the image area you want to scan.

• The positioning plate is not placed completely on the scanner glass. Make
sure that the positioning plate is completely on the scanner glass.

• If you are scanning fewer than three slides with the TMA, make sure to use
the slide light shield to cover the remaining area in the slide holder. This
ensures that no extra light leaks into the scan.

• If you are scanning fewer than four negative frames with the TMA, make
sure to use the negative light shield to cover the remaining area in the
negative holder. This ensures that no extra light leaks into the scan.

• The settings for transparent materials are reversed. Make sure that you
have selected Slides from a Transparent Materials Adapter for slides or

Negatives from a Transparent Materials Adapter for negatives.

the scanned image shows a colored tint, usually pink

The image was probably scanned without the TMA, or the positioning plate and
TMA light source were placed incorrectly on the scanner bed. To review the steps
for scanning 35 mm slides or negatives, see scan negatives and scan slides.

15

hp scanjet 5530 digital flatbed scanner

how to scan slides and negatives

dots or streaks appear in the scanned image

• Check the original slide or negative for damage or debris.

• Clean the TMA with a dry, soft cloth. If necessary, lightly spray the cloth
with a mild glass cleaner. Allow the glass to dry thoroughly before
scanning another image.

the scanned images are dark

• Check to see if the TMA light is on before you click Scan or Accept.

• The bulb in the TMA light source might be broken or not working. If the
bulb is broken, service is required.

the scanned image is black even though the TMA light source is on

•On the Basic menu, click Lighten/Darken.

• The positioning plate might be placed incorrectly on the scanner bed.
Place the positioning plate on the scanner glass and match the reference
mark on the plate to the reference mark on the scanner.

the scanned image appears as a box with multicolored vertical lines or as a
dashed box with an arrow surrounding the area

The positioning plate might be placed incorrectly on the scanner glass. Place the
positioning plate on the scanner glass and match the reference mark on the plate
to the reference mark on the scanner.

clean the transparent materials adapter (TMA)

Clean the TMA with a dry, soft cloth. If necessary, lightly spray the cloth with a
mild glass cleaner and wipe the TMA.Allow the TMA to dry thoroughly before
scanning another image.

user’s manual

16

troubleshooting

3

This chapter contains solutions for installation and initialization problems.

scanner installation or setup problems

This section contains solutions for installation and setup problems.

check your computer

• Ensure that your computer meets the minimum system requirements that are
listed on the scanner box.

• If you do not have enough hard-disk space, remove unnecessary files or
install the software on a different disk drive.

use administrative privileges

If you are installing the scanner on a Microsoft Windows 2000 or XP system, you
must be logged on as an Administrator. See your operating system Help for how
to log on as an Administrator.

use a valid folder

On a Microsoft Windows computer, if you receive a message such as
“Destination Directory Is Invalid” or “Program Folder Is Invalid” during
installation, you may not have read/write permissions to that folder.

check the cables

17

Cable type Action

Power
cable

The power cable is connected between the scanner and an AC
outlet.

• Ensure that the power cable is securely connected between the
scanner and a live electrical outlet or surge protector.

• If the power cable is connected to a surge protector, ensure
that the surge protector is plugged into an outlet and turned
on.

• Disconnect the power cable from the scanner and turn off the
computer. After 60 seconds, reconnect the power cable to the
scanner, and then turn on the computer, in that order.

Cable type Action

troubleshooting

USB
cable

Note: On a Macintosh computer, use the Apple System Profiler to ensure
that the scanner is connected to the computer correctly.

The USB cable is connected between the scanner and the
computer.

• Use the cable that was included with the scanner. Another USB

cable might not be compatible with the scanner.

• Ensure that the USB cable is securely connected between the

scanner and the computer.

For additional USB troubleshooting information, see
www.hp.com/support, select your country/region, and then use
the search tool to find USB troubleshooting topics.

scanner initialization and hardware problems

This section contains solutions for initialization and hardware problems.

reset the scanner

• If you receive an error message similar to “Scanner initialization failed” or
“Scanner not found” when trying to use the scanner:

a. Close the HP Scanning software if it is open.
b. Disconnect the cable that connects the scanner to the computer.
c. Turn the scanner off by disconnecting the power cable.
d. Turn the computer off, wait 60 seconds, and then turn it on again.
e. Turn the scanner back on by reconnecting the power cable.
f. Reconnect the cable that connects the computer and the scanner (use a

different USB port on the computer if possible).

• A “00” in the LCD on the front panel of the scanner indicates that a USB
connection error has occurred. Check that the USB cable is securely
connected between the scanner and the computer.

• Make sure the USB cable is properly connected to the back of the scanner.
The USB symbol on the end of the cable (the connector) should be facing
up. When connected correctly, the USB connector will feel slightly loose.
When connected incorrectly, the USB plug will feel overly tight.

• Try connecting the USB cable to a different USB port on your computer.

If the scanner still fails to initialize, run the Repair utility (Windows computers
only) as described in the scanner has stopped working properly section.

test scanner hardware

user’s manual

If you think the scanner has a hardware problem, verify that the cables are firmly
connected to the scanner, the computer, and the power source. If the cables are
correctly connected, test the scanner using this procedure.

1 Disconnect the USB cable and power cable from the scanner.
2 Reconnect the USB cable and power cable to the scanner.

The carriage on the scanner will move forward and backward approximately 25
mm (1 inch), and the lamp will turn on.

18

chapter 3

If the carriage does not move and the scanner lamp does not turn on, a problem
may exist with the scanner hardware. See product support on page 23.

scanner has stopped working properly

If the scanner stops scanning, complete the following steps in order. After each
step, start a scan to see if the scanner is working. If not, proceed with the next
step.

• A cable might be loose. Ensure that both the USB cable and power cable
are securely connected.

• Unplug the power cable from the power source, wait 60 seconds, and then
plug it back in.

• Restart your computer.

• A software conflict might exist on your computer. You might need to
reinstall the HP Photo & Imaging software. To do this, run the Repair utility
(Windows computers only).

a. Click Start, point to Settings, and then click Control Panel (in Windows

XP, click Start, and click Control Panel).

b. Click Add/Remove Programs, and then select the HP Photo & Imaging

software.

c. Click Add/Remove (or Change, depending on your version of

Windows).

d. Follow the instructions on the computer screen, and then click Repair.

• Install the scanner on another computer. This helps determine if the
problem is related to the computer or to the scanner.

If the scanner still does not work, visit www.hp.com/support or contact
HP Customer Support. See product support on page 23.

additional troubleshooting information

To solve other problems with the scanner, access the Help system:

1 Open the HP Director software.
2 Click help, and then click HP Scanjet 5530 scanner help.

To solve problems with the scanner software, see HP Photo & Imaging software
Help.

19

hp scanjet 5530 digital flatbed scanner

warranty

4

This section contains warranty, regulatory, and environmental stewardship
program information.

hewlett-packard limited warranty statement

HP products Duration of limited warranty

HP Scanjet 5530 scanner United States, Canada, Latin America, Europe

and Asia Pacific: 1 year hardware warranty

1 HP warrants to you, the end-user customer, that HP hardware, accessories,

and supplies will be free from defects in materials and workmanship after
the date of purchase, for the period specified above. If HP receives notice
of such defects during the warranty period, HP will, at its option, either
repair or replace products which prove to be defective. Replacement
products may be either new or equivalent in performance to new.

2 HP warrants to you that HP software will not fail to execute its programming

instructions after the date of purchase, for the period specified above, due
to defects in material and workmanship when properly installed and used.
If HP receives notice of such defects during the warranty period, HP will
replace software which does not execute its programming instructions due
to such defects.

3 HP does not warrant that the operation of HP products will be uninterrupted

or error free. If HP is unable, within a reasonable time, to repair or replace
any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.

4 HP products may contain remanufactured parts equivalent to new in

performance or may have been subject to incidental use.

5 This warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing, parts, or
supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the
product, or (e) improper site preparation or maintenance.

6 TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES

ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED, AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries, states, or provinces do not allow
limitations on the duration of an implied warranty, so the above limitation
or exclusion might not apply to you. This warranty gives you specific legal
rights, and you might also have other rights that vary from country to
country, state to state, or province to province.

20

chapter 4

7 HP’s limited warranty is valid in any country or locality where HP has a

support presence for this product and where HP has marketed this product.
The level of warranty service you receive may vary according to local
standards. HP will not alter the form, fit, or function of the product to make
it operate in a country in which it was never intended to function for legal
or regulatory reasons.

8 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS

WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA),
OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries, states, or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.

9 THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO

THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

regulatory information

Regulatory information is located on the HP Photo & Imaging software CD that
comes with the scanner. On the CD, browse for the file named
regulatory_supplement.htm.

environmental stewardship program

protecting the environment

Hewlett-Packard Company is committed to providing quality products in an
environmentally sound manner. This product has been designed with attributes
to minimize impacts on our environment.

energy consumption

Energy usage drops significantly while the scanner is in low-power mode, which
saves natural resources and saves money without affecting the high performance
of this product. This product qualifies for E
program to encourage the development of energy-efficient office products. As an

NERGY STAR

E
meets E

plastics

Plastic parts over 25 g (0.88 oz) are marked according to international
standards that enhance the ability to identify plastics for recycling purposes at
the end of the product's life.

21

Partner, Hewlett-Packard Company has determined that this product

NERGY STAR

guidelines for energy efficiency.

NERGY STAR

hp scanjet 5530 digital flatbed scanner

®, which is a voluntary

disassembly/end of life

This HP product (HP Scanjet 5530 scanner) is designed for ease of disassembly
and to provide end-of-life disposal options by use of common fasteners and snap­fitting parts.

product restricted material

This HP product contains the following materials that might require special
handling at end-of-life:

• mercury in the fluorescent lamp in the scanner and transparent materials
adapter (< 5 mg)

• lead in solder

For recycling information, contact www.hp.com/go/recycle or contact your
local authorities or the Electronic Industries Alliance at www.eiae.org.

recycling materials

HP offers a variety of product end-of-life return programs in a number of
geographic areas. To determine if a program is available in your area, please
contact your nearest HP sales office.

Products returned to HP are reused, recycled, or disposed of in a responsible
manner. Each month, HP reuses or recycles more than 1.6 million kg (3.5 million
pounds) of material at our product recovery centers in Grenoble, France;
Boeblingen, Germany; and Roseville, California, USA. This represents 99
percent by weight of all the material we receive from customers and HP
operations.

warranty

user’s manual

22

product support

5

This section contains support information, including phone numbers and website
information.

accessibility website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/
community/accessibility/prodserv/.

hp scanjet website

Visit www.scanjet.hp.com to:

• learn tips for scanning more effectively and creatively

• access HP Scanjet driver updates and software

• register your product

• subscribe to newsletters, driver and software updates, and support alerts

• purchase accessories

support process

The HP support process works most effectively if you perform the following steps
in the order specified:

1 Review the electronic help for the software and scanner, including the

troubleshooting section.

2 Access the HP Consumer Support Website for support. If you have access

to the Internet, you can obtain a wide range of information about your
scanner. Visit the HP website for product help, drivers, and software
updates at www.hp.com/support. The HP Consumer Support Website is
available in the following languages: Dutch, English, French, German,
Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified
Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support
information is available in English only.)

3 Access HP e-support. If you have access to the Internet, connect with HP via

e-mail by going to www.hp.com/support. You will receive a personal reply
from an HP Product Support technician. E-mail support is available in the
languages listed at that website.

4 Contact your local HP dealer. If your scanner has a hardware failure, take

it to your local HP dealer for a solution. Service is free during your
scanner’s limited warranty period. After the warranty period, the dealer
will quote a service charge.

23

product support

5 Contact the HP Product Support Center for support by phone. Please

consult the following website to check the details and conditions of phone
support in your country/region: www.hp.com/support. As a part of HP’s
continuing efforts to improve phone support information services, we
advise you to check the HP website on a regular basis for new information
regarding service features and delivery. If you cannot solve the problem by
using the above options, call HP while you are in front of your computer
and scanner. For faster service, please be prepared to provide the
following information:

– the scanner’s model number (located on the scanner)
– the scanner’s serial number (located on the scanner)
– the computer’s operating system
– the version of the scanner software (located on the scanner’s CD label)
– messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change
without notice.

Telephone support is free from the date of purchase for the period specified
unless otherwise noted.

Locations Free phone support period

Africa 30 days

Asia Pacific 1 year

Canada 1 year

Europe 1 year

Latin America 1 year

Middle East 30 days

United States 1 year

phone support in the United States

Support is available both during and after the warranty period.
Within the period of your warranty, telephone support is provided free of charge.

Call 800-HPINVENT (800-474-6836).
U.S. phone support is available in both English and Spanish 24 hours a day, 7

days a week (days and hours of support may change without notice).
After the warranty period, call 800-HPINVENT (800-474-6836). Charges are

$25.00 U.S. per issue, and are charged to your credit card. If you think your HP
product needs service, call the HP Product Support Center, which can help
determine if service is required.

user’s manual

24

chapter 5

phone support in Europe, Middle East, and Africa

HP Product Support Center phone numbers and polices may change. Visit the
following website to check the details and conditions of phone support in your
country/region: www.hp.com/support.

Algeria [phone]

Austria [phone]

Bahra in [phone]

Belgium [phone] (Dutch)

[phone] (French)

Czech Republic [phone]

Denmark [phone]

Egypt [phone]

Finland [phone]

France [phone] (Euro 0.34/min)

Germany [phone] (Euro 0.12/min)

Greece [phone]

Hungary [phone]

Ireland [phone]

Israel [phone]

Italy [phone]

Luxembourg 900 40 006 (French)

900 40 007 (German)

Morocco [phone]

Netherlands 0900 2020165 (Euro 0.10 per minute)

Norway [phone]

Poland [phone]

Portugal [phone]

Romania [phone]

Russian Federation + 7 095 797 3520 (Moscow)

+ 7 812 346 7997 (St Petersburg)

Saudi Arabia [phone]

Slovakia [phone]

South Africa 086 000 1030 (RSA)

[phone] (Outside RSA)

Spain [phone]

25

hp scanjet 5530 digital flatbed scanner

product support

Sweden [phone]

Switzerland [phone] (German, French, Italian –

Peak time 0.08 CHF/Outside peak 0.04 CHF)

Tunisia [phone]

Turkey [phone]

Ukraine [phone]

United Arab

[phone]

Emirates

United Kingdom [phone]

other phone support worldwide

HP Product Support Center phone numbers and polices may change. Visit the
following website to check the details and conditions of phone support in your
country/region: www.hp.com/support.

Argentina [phone]

Australia [phone] (or local [phone])

Brazil [phone] (Grande São Paulo)

[phone] (Outside Grande São Paulo)

Canada [phone] (During the warranty period)

[phone] (After the warranty period)

Central America
and the Caribbean

Chile [phone] (Post-sales Business Computing)

Ch ina [phone]

Colombia [phone]

Guatemala [phone]

[phone]

[phone] (Post-sales Home Computing)

user’s manual

Hong Kong SAR [phone]

India 1 600 112267 or [phone] (Hindi & English)

Indonesia [phone]

Japan 0570 000 511 (Inside Japan)

[phone] (Outside Japan)

Korea, Republic of

[phone] (Seoul)
0 80-999-0700 (Outside Seoul)

Malaysia [phone]

Mexico [phone] (Mexico City)

[phone] (Outside Mexico City)

26

chapter 5

New Zealand [phone]

Peru [phone]

Philippines + 63 (2) 867 3551

Puerto Rico [phone]

Singapore [phone]

Taiwan [phone]

Thailand [phone]

United States 1 800 474-6836 (800 HPINVENT

Venezuela [phone]

Vietnam [phone]

upgraded warranty options

You can select one of the following upgraded warranty options (available in the
U.S. only):

• Standard Next Day Exchange

• Accidental Damage Protection with Next Day Exchange
Upgrade your standard factory warranty to three years with the HP SupportPack.

Service coverage begins on product purchase date, and the pack must be
purchased within the first 180 days of product purchase. HP will determine the
hardware service offering based upon the outcome of system self-test programs
run by the customer through the initial call to the HP Product Support Center. If
during your technical support call it is determined that your product needs
replacement, HP will ship you this replacement product next business day free of
charge.

Optional Accidental Damage Protection is also available. This warranty upgrade
protects against accidental breakage such as spills, drops, or falls. Both of these
warranty upgrades offer maximized uptime and productivity, the convenience of
door-to-door pickup with delivery, packaging, and freight prepaid by HP.

For more information call 1-888-999- 4747 or visit www.homeandoffice.hp.com
and select warranty upgrades under product support.

27

hp scanjet 5530 digital flatbed scanner

product specifications and options

6

This section contains the product specifications for the HP Scanjet 5530 scanner
and accessories.

scanner specifications

Name Description

Scanner type Flatbed

Weight 3.7 kg (8.15 lbs)

Weight of scanner
with APF

Size 547.6 mm by 310 mm by 95.6 mm (21.6 by 12.2 by 3.8 inches)

Scanning element Charged-coupled device

Interface USB 2.0 Hi-Speed

Optical resolution 2400 by 4800 ppi hardware

Selectable resolution 12 dpi to 999,999 enhanced dpi at 100 percent scaling

4.9 kg (10.8 lbs)

AC line voltage 100-120 V 60 Hz – North America

200-240 V 50 Hz – Continental Europe, United Kingdom, Australia
100-240 V 50 Hz/60 Hz – rest of the world

Power consumption For power consumption data, see the regulatory_supplement.htm file on

the HP Photo & Imaging software CD.

The HP Scanjet 5530 scanner is E

NERGYSTAR

E
product meets the ENERGY

partner, Hewlett-Packard Company has determined that this

S

NERGY STAR

TAR

guidelines for energy efficiency.

compliant. As an

transparent materials adapter (TMA) specifications

The following specifications refer to the transparent materials adapter (TMA) and
not the scanner.

Name Description

Media types Three 35 mm slides or one 35 mm negative strip

Media capacity Slide: 1.05 mm to 1.9 mm thick and 49.8 to 50.8 mm on any side

Size 287 mm by 84 mm by 50 mm (11.3 by 3.3 by 1.97 inches)

Weight 346 g (0.763 lbs)

Power requirements 12.0 VDC, 575 mA, 6.9 watts< (supplied by scanner)

28

chapter 6

automatic photo feeder (APF) specifications

Name Description

Media types Agfa, Kodak, Fuji, Konica brand, glossy, matte, photographic emulsion-

based print media.

Media capacity 89 mm by 127 mm (3 by 5 inches) to 102 mm by 153 mm (4 by 6 inches)

Size 500 mm by 254 mm by 86 mm (19.7 by 10 by 3.4 inches)

Weight 1.9 kg (4.2 lbs)

Weight of scanner
with APF

Power requirements 3.3 V (supplied by scanner)

4.9 kg (10.8 lbs)

1.75 mA, 0.578 watts (continuous)
24 V (supplied by scanner), 600 mA

14.4 watts (peak)
500 mA, 12 watts (nominal)

environmental specifications for the scanner, APF, and TMA

Name Description

Temperature Operating the scanner and TMA: 10° to 35° C (50° to 95° F)

Operating the APF: 10° to 30° C (50° to 85° F)

Storage: -40° to 60° C (-40° to 140° F)

Relative humidity Operating the scanner, APF, and TMA: 15 percent to 80 percent

noncondensing 10° to 35° C (50° to 95° F)

Storage: up to 90 percent at 0° to 60° C or (32° to 140° F)

29

hp scanjet 5530 digital flatbed scanner

index

Symbols

# of Copies button, 2

A

accessibility website,

23

acquire scans, 4
album

creating on the HP Photo

website, 6

Apple System Profiler, 18

B

buttons

# of Copies,

2

Black & White Copy,
Cancel, 3
Color Copy,

2

HP Instant Share, 3, 6
Memories Disc Creator,
Power S ave, 3
Scan Document,

1

Scan Picture, 1

C

cables

connecting,

17

loose, 19
TMA, 10

types, 17
call support, 23
Cancel button, 3
clean

9

APF,

scanner glass,

TMA,

16

9

transparent materials

adapter,

9

color

incorrect, too light, or too

dark, 15

tinted, 15
connect

10

TMA,
contact support, 23
convert text for editing on

computer,
Copy buttons,
customer support,

8

2

23

D

dark image, 15
destination directory invalid, 17
dim light in TMA, 15
disabilities assistance, 23
document scans

from Scan button,

5

driver updates, 23

E

edit text,

8

electrical specifications

transparent materials

2

adapter,

e-mail,6,

28

8

end-of-life return programs,
energy consumption

3

Energy Star,

Energy Star

description,
website,

21

21

21

environmental

specifications,

29

stewardship program,ii,

exposure of image,

15

F

front panel and accessories

overview,

1

G

glass on scanner

place positioning plate

on, 11

H

hardware

button problems,

19

problems, TMA, 14
test mode, 18

help

phone support,

24

support, 23
websites,

23

holders

negative,

12

slide, 11

HP Consumer Support

Websi te,

23

HP Instant Share

Internet connection,

use, 3, 6
HP Product Support Center, 23
HP Scanjet transparent

materials adapter (TMA)
scan slides or negatives, 4
specifications, 28

humidity specifications,

I

import scans,
install

optical character

recognition software

22

(OCR),
test hardware, 18

Internet connection

for HP Instant Share,

invalid directory or folder

message,

L

lamp in TMA

21

broken, burned out, or not

working,
dim or off,

leakage of light,
light

15

image,
leakage,

15

light in TMA

dim or off,

lines in image, 16
load media

11

TMA,

M

maintain

APF,

9

clean scanner,
TMA, 16
transparent materials

adapter,

marks on scanned images,
media

load into TMA,

messages

6

29

4

8

6

17

16
15

15

15

9

9

9

11

30

index

invalid directory or

folder,

17

N

negative holder,

12

negative strips, 12
negatives, 4

cannot select, 14
clean adapter, 9
insert in holder, 12
resolution, 10
scan with fewer than

three,

13

scan with TMA, 12

troubleshoot problems, 15
new drivers, 23
newsletters

subscribing to,

23

not responding, 19

O

operating temperature

specifications,

29

optical character recognition

(OCR),

8

P

phone support,

24

photographic negatives, 4
picture scans

from Scan button,

5

port on scanner

10

TMA,
ports

loose connections,

19

positioning plate

place on scanner glass,

place TMA in,

12

power

loose cable,

19

power consumption

Energy Star,
Power S ave butto n,

21

3

power specifications

scanner,

28

transparent materials

adapter,

28

preview images

on or off setting,

7

prints

ordering in high quality,
problems with hardware, 19
product specifications,

28

product support, 23

programs

scan from,

R

recycle,21,

22

register scanner, 23
regulatory information, 21
resolution

slides and negatives,

return programs, 22

S

scan

fewer than four negative

frames,

13

from HP Director,
overview, 4
slides or negatives,
with Scan button,

Scan button

scan documents and

pictures,
Scan buttons,
scan, TMA

adjust image,
negatives,

scanner

care and cleaning,
glass cleaning,
not responding,
parts and accessories,
register,

23

scanner glass

place positioning plate

on,

11

Share buttons,

11

size

scanner,

28

transparent materials

adapter,
slide holder

capacity,

11

insert slides, 11

slides, 4

cannot select, 14
clean adapter, 9
insert in holder,
resolution, 10
troubleshoot problems,

smudges on scanned images, 9

6

software

updates,

23

specifications

environmental,

4

5

12

28

product, 28
scanner,

28

transparent materials

adapter,

stewardship program,

28

21

storage specifications, 29
streaks in image, 16

10

strips for negatives, 12
subscribe newsletters and

updates,

23

support

product support,

23

T

4

4

5

technical support, 23
telephone support, 24
temperature specifications, 29
tems,

3

test

scanner hardware,

18

text scanning, 8

1

14

tinted image,
troubleshoot

hardware problems,
scanner hardware, 18

15

19

troubleshoot, TMA

9

9

19

1

equipment problems,
slide and negative

problems,

15

TWAIN

scan from,

4

14

U

update drivers,
upgrade warranty,

3

USB

loose cable,

23

27

19

V

vertical lines in image,

16

W

warranty, ii, 20

upgrade options, 27

websites

disability assistance,

23

Energy Star, 21

11

scanjet, 23
support, 23

15

weight

scanner,

28

transparent materials

adapter,

29

28

31

hp scanjet 5530 digital flatbed scanner

www.hp.com

Printed in U.S.A. 2003

*Q3870−90013*

Q3870-90013