This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2009
Document Part Number: 512424-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second
EthernetIntel Realtek 8111C 10/100/1000 network
interface card (NIC)
Intel Realtek 8102E 10/100 NIC9
Ethernet cable included99
99
99
9
Continued
Maintenance and Service Guide1–3
Product description
CategoryDescription
WirelessIntegrated WLAN options by way of
wireless module
2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Broadcom 4322AGN 802.11a/b/g/n
WLAN module
■ Broadcom 4322AGN 802.11a/b/g/n
WLAN module with Bluetooth
■ Atheros 9285G 802.11a/b/g/n
■ Atheros 9285G 802.11a/b/g/n with Bluetooth
■ Intel WiFi Link 5100 802.11a/b/g/n
■ Intel WiFi Link 5100 802.11a/b/g/n
with Bluetooth
■ Broadcom 4312G 802.11a/b/g
WLAN module
■ Broadcom 4312G 802.11a/b/g
WLAN module with Bluetooth
Integrated WWAN options by way of
wireless module
2 wireless antennas built into display assembly
Supports no-WLAN option
5-band antenna support:
2100/1800/1900/800/900
SIM card option for UMTS module
Mini Card slot with USB support
Supports High-Speed Packet Access (HSPA),
Evolution Data Optimized (EVDO)
WWAN module
Discrete graphics
subsystem memory
99
99
UMA graphics
subsystem memory
External media cardsOne ExpressCard slot, supporting optional
ExpressCard/34 cards
Digital Media Slot supporting Memory
Stick (MS), Memory Stick Pro (MSP),
MultiMediaCard (MMC), Secure Digital (SD)
Memory Card, and xD-Picture Card (XD).
Adapter (not included) provides support for
mini versions of SD, MMC, and MS Duo
99
Continued
1–4Maintenance and Service Guide
Product description
CategoryDescription
PortsAudio-in (mono microphone)
Audio-out (stereo headphone)
Consumer infrared
eSATA
HDMI v. 1.3b supporting 1080p with HDCP key
HP Smart Adapter power
Multi-pin AC power
RJ-45 (Ethernet, includes link and
activity lights)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting:
■ 1920 × 1200 external resolution at 60 GHz
■ 1600 × 1200 external resolution at 75 GHz
hot plug/unplug with auto-detect
Keyboard/pointing
devices
Power requirements90-W HP Smart Adapter with localized cable
13-inch keyboard
Available in:
■ Black with painted finish
■ White with molded finish (Canada, Denmark,
Finland, Japan, Norway, South Korea,
and Thailand)
Backlight keyboard (Africa, Europe,
Latin America, the Middle East, and
North America)
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
plug support (3-wire plug with ground pin,
supports 3-pin DC connector)
Discrete graphics
subsystem memory
99
99
9
UMA graphics
subsystem memory
65-W HP Smart Adapter with localized cable
plug support (3-wire plug with ground pin,
supports 3-pin DC connector)
Fingerprint reader with Digital Persona
software support
Operating systemPreinstalled:
Windows Vista® Business (32 bit)
Windows Vista Home Basic (32 bit)
Windows Vista Premium (64 and 32 bit)
Windows Vista Ultimate (64 bit)
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory modules
RTC battery
Optical drive
WLAN module
WWAN module
Discrete graphics
subsystem memory
99
99
99
UMA graphics
subsystem memory
1–6Maintenance and Service Guide
Top components
Display components
2
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display and initiates Sleep if the display is closed while the power
is on.
(2)Wireless antennasOn select computer models, at least 2 antennas send and receive signals
from one or more wireless devices. These antennas are not visible from the
outside of the computer.
For optimal transmission, keep the areas immediately around the
✎
antennas free from obstructions.
(3)Internal microphones (2)Record sound.
(4)Webcam lightOn: The webcam is in use.
(5)WebcamRecords audio and video and captures still photographs.
To see wireless regulatory notices, refer to the section of the
✎
to your country or region. These notices are located in Help and Support.
Maintenance and Service Guide2–1
Regulatory, Safety and Environmental Notices
that applies
External component identification
Buttons and fingerprint reader (select models only)
ItemComponentDescription
(1)Power button*■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button briefly to initiate Sleep.
■ When the computer is in the Sleep state, press the button briefly to
exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Maintenance > Power Options.
(2)Volume mute buttonMutes and restores speaker sound.
(3)Volume scroll zoneTo decrease the volume, slide your finger to the left on the scroll zone or tap
the minus sign. To increase the volume, slide your finger to the right on the
scroll zone or tap the plus sign.
(4)Wireless buttonTurns the wireless feature on or off but does not create a wireless
connection.
To establish a wireless connection, a wireless network must already be
✎
set up.
(5)Fingerprint reader (select
models only)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
Allows a fingerprint logon to Windows, instead of a password logon.
2–2Maintenance and Service Guide
Keys
External component identification
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)SpacebarTurns the keyboard lights on and off when pressed in combination with the fn
key (select models only).
(5)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(6)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(7)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
Maintenance and Service Guide2–3
External component identification
Lights
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Power lights (2)*■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
(3)Volume mute light■ White: Computer sound is on.
■ Amber: Computer sound is off.
(4)Volume down lightOn: The volume scroll zone is being used to decrease speaker volume.
(5)Volume up lightOn: The volume scroll zone is being used to increase speaker volume.
(6)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
(7)Wireless light■ On: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Off: All wireless devices are off.
(8)Battery light■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has reached a
low battery level. When the battery reaches a critical low-battery level, the
battery light begins blinking more rapidly.
■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
(9)Drive lightBlinking: The hard drive or optical drive is being accessed.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
2–4Maintenance and Service Guide
Pointing devices
ItemComponentDescription
External component identification
(1)TouchPad light■ White: TouchPad is enabled.
■ Amber: TouchPad is disabled.
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad on/off buttonEnables/disables the TouchPad.
(5)TouchPad scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device references, select Start > Control Panel > Hardware
and Sound > Mouse.
Maintenance and Service Guide2–5
External component identification
Front components
ItemComponentDescription
(1)Power light■ On: The computer is on.
(2)Battery light■ On: A battery is charging.
(3)Drive light Blinking: The hard drive or optical drive is being accessed.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
■ Blinking: A battery that is the only available power source has reached a
low battery level or a critical battery level.
■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
(4)Consumer infrared lensReceives a signal from the remote control (provided with select models only).
(5)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(6)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
2–6Maintenance and Service Guide
Right-side components
ItemComponentDescription
(1)ExpressCard slotSupports an optional ExpressCard/34 module.
(2)Digital Media SlotSupports the following optional digital card formats: Secure Digital (SD)
(3)Digital Media Slot lightBlinking: The media card is being accessed.
(4)eSATA/USB portConnects a high-performance eSATA component, such as an eSATA external
(5)HDMI portConnects an optional video or audio device, such as a high-definition
External component identification
Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD).
hard drive, or connects an optional USB device.
television, or any compatible digital or audio component.
Depending on your computer model, the computer may include an
✎
HDMI port or a USB port at this location.
(6)RJ-45 (network) jackConnects a network cable.
(7)External monitor portConnects an external VGA monitor or projector.
(8)VentEnables airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(9)Security cable slotAttaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
Maintenance and Service Guide2–7
External component identification
Left-side components
ItemComponentDescription
(1)Power connectorConnects an AC adapter.
(2)AC adapter light■ On: The computer is connected to external power.
(3)USB ports (2)Connect optional USB devices.
(4)Optical driveReads optical discs and, on select models, also writes to optical discs.
(5)Optical drive lightBlinking: The drive is being accessed.
■ Off: The computer is not connected to external power.
2–8Maintenance and Service Guide
Bottom components
External component identification
ItemComponentDescription
(1)Battery release latchReleases the battery from the battery bay.
(2)Battery bayHolds the battery.
(3)Wireless module compartmentHolds a wireless LAN module, wireless WAN module (select models only),
and the RTC battery.
To prevent an unresponsive system, replace the wireless module only
✎
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
(4)Vents (6)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(5)Hard drive bayHolds the hard drive and the memory module slots.
Maintenance and Service Guide2–9
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.
3
Illustrated parts catalog
ItemComponentDescription
1 Product nameThis is the product name affixed to the front of your computer.
2Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
3Part number/Product number (p/n)This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4Model descriptionThis is the alphanumeric identifier you use to locate documents,
drivers, and support for your computer.
5Warranty periodThis number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide3–1
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)Display assemblies (include 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables,
webcam, microphone, nameplate, and logo):
AntiGlare display assemblies:
■ 13.4-inch display assembly for use only with computer models with black trim530785-001
■ 13.4-inch display assembly for use only with computer models with blue trim538657-001
■ 13.4-inch display assembly for use only with computer models with white trim530787-001
BrightView display assemblies:
■ 13.4-inch display assembly for use only with computer models with black trim531787-001
■ 13.4-inch display assembly for use only with computer models with blue trim538659-001
■ 13.4-inch display assembly for use only with computer models with white trim531793-001
■ 13.3-inch display assembly for use only with computer models with black trim531786-001
■ 13.3-inch display assembly for use only with computer models with blue trim538658-001
■ 13.3-inch display assembly in for use only with computer models with white trim531792-001
(2)Switch cover (includes power button board and cable):
Switch cover for use only with computer models with black trim531817-001
Switch cover for use only with computer models with blue trim538662-001
Switch cover for use only with computer models with white trim531818-001
(3)Keyboards (include keyboard cable):
Keyboard with backlight (includes backlight cable; available only in black trim):
■ For use in Belgium530646-A41
■ For use in the Czech Republic530646-221
■ For use in Denmark, Finland, and Norway530646-DH1
■ For use in Europe, the Middle East, and Africa530646-B31
■ For use in France530646-051
■ For use in French Canada530646-121
■ For use in Germany530646-041
■ For use in Greece530646-DJ1
■ For use in Israel530646-BB1
■ For use in Italy530646-061
■ For use in Latin America530646-161
■ For use in Portugal530646-131
■ For use in Russia530646-251
■ For use in Saudi Arabia530646-171
■ For use in Spain530646-071
■ For use in Switzerland530646-BG1
■ For use in Turkey530646-141
■ For use in the United Kingdom530646-031
■ For use in the United States530646-001
Continued
Maintenance and Service Guide3–3
Illustrated parts catalog
ItemDescriptionSpare Part Number
Keyboards
Keyboards without backlight with molded finish for use only with computer models with black trim:
■ For use in Belgium530643-A41
■ For use in Brazil530643-201
■ For use in the Czech Republic530643-221
■ For use in Europe, the Middle East, and Africa530643-B31
■ For use in France530643-051
■ For use in French Canada530643-121
■ For use in Germany530643-041
■ For use in Greece530643-DJ1
■ For use in Israel530643-BB1
■ For use in Italy530643-061
■ For use in Latin America530643-161
■ For use in Russia530643-251
■ For use in Spain530643-071
■ For use in Switzerland530643-BG1
■ For use in Taiwan530643-AB1
■ For use in Turkey530643-141
(Continued):
■ For use in the United Kingdom530643-031
■ For use in the United States530643-001
Keyboards without backlight with painted finish for use only with computer models with black trim:
■ For use in Denmark, Finland, and Norway530644-DH1
■ For use in French Canada530644-121
■ For use in Japan530644-291
■ For use in Saudi Arabia530644-171
■ For use in South Korea530644-AD1
■ For use in Thailand530644-281
Keyboards without backlight with molded finish for use only with computer models with blue trim:
■ For use in French Canada538665-121
■ For use in Japan538665-291
■ For use in South Korea538665-AD1
■ For use in Taiwan538665-AB1
■ For use in Thailand538665-281
■ For use in the United States538665-001
Continued
3–4Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
Keyboards
Keyboards without backlight with molded finish for use only with computer models with white trim:
■ For use in Belgium539044-A41
■ For use in Brazil539044-201
■ For use in the Czech Republic539044-221
■ For use in Europe, the Middle East, and Africa539044-DH1
■ For use in France539044-051
■ For use in Germany539044-041
■ For use in Greece539044-DJ1
■ For use in Israel539044-BB1
■ For use in Italy539044-061
■ For use in Latin America539044-161
■ For use in Portugal539044-131
■ For use in Russia539044-251
■ For use in Spain539044-071
■ For use in Switzerland539044-BG1
■ For use in Taiwan539044-AB1
■ For use in Turkey539044-141
(Continued):
■ For use in the United Kingdom539044-031
■ For use in the United States539044-001
Continued
Maintenance and Service Guide3–5
Illustrated parts catalog
ItemDescriptionSpare Part Number
Keyboards
Keyboards without backlight with painted finish for use only with computer models with white trim:
■ For use in Belgium530645-A41
■ For use in Brazil530645-201
■ For use in the Czech Republic530645-221
■ For use in Denmark, Finland, and Norway530645-DH1
■ For use in Europe, the Middle East, and Africa530645-B31
■ For use only with computer models equipped with graphics subsystems with
discrete memory
531814-001
■ For use only with computer models equipped with graphics subsystems with
UMA memory
(17)Optical drives (include bezel and bracket):
■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe530800-001
■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive530799-001
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe530798-001
(18)Base enclosure (includes six rubber feet)531807-001
Rubber Feet Kit (not illustrated, includes six rubber feet)534989-001
(19)Batteries:
■ 9-cell, 83-Wh530803-001
■ 6-cell, 55-Wh530802-001
■ 6-cell, 47-Wh530801-001
(20)HSPA EVDO WWAN module483377-002
(21)WLAN modules:
802.11a/b/g/n WLAN modules:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
■ Atheros 9285G 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
531813-001
504664-001
504664-002
518436-001
Continued
3–8Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
802.11a/b/g WLAN modules
■ Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
except Pakistan, Russia, and the Ukraine
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(Continued):
480985-001
504593-001
504593-002
■ Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and
the Ukraine
(22)RTC battery (includes cable and double-sided tape)531829-001
(23)SIM slot board (includes cable)531827-001
(24)Memory module (800-MHz, DDR2):
■ 4-GB530792-001
■ 2-GB530790-001
■ 1-GB530788-001
(25)Hard drive (includes hard drive connector and hard drive bracket):
■ 500-GB, 7200-rpm573738-001
■ 500-GB, 5400-rpm530797-001
■ 320-GB, 7200-rpm572085-001
■ 320-GB, 5400-rpm530796-001
■ 250-GB, 7200-rpm572084-001
■ 250-GB, 5400-rpm530795-001
■ 160-GB, 5400-rpm530794-001
Hard Drive Hardware Kit (not illustrated, includes hard drive connector, hard drive bracket,
and screws)
482957-001
534990-001
Maintenance and Service Guide3–9
Illustrated parts catalog
AntiGlare display assembly subcomponents
ItemDescriptionSpare part number
(1a)Display enclosure:
For use only with computer models with black trim531791-001
For use only with computer models with blue trim538661-001
For use only with computer models with white trim531797-001
(1b)Display hinge covers (included with display enclosure spare part kit)
For use only with computer models with black trim531790-001
For use only with computer models with blue trim538660-001
For use only with computer models with white trim531796-001
Maintenance and Service Guide3–11
Illustrated parts catalog
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit:531808-001
(1)ExpressCard slot bezel
(2)Hard drive cover (includes three captive screws, secured by C-clips)
(3)Wireless module compartment cover
3–12Maintenance and Service Guide
Mass storage devices
Illustrated parts catalog
ItemDescriptionSpare part number
(1)Hard drives (include hard drive connector and hard drive bracket)
■ 500-GB, 7200-rpm573738-001
■ 500-GB, 5400-rpm530797-001
■ 320-GB, 7200-rpm572085-001
■ 320-GB, 5400-rpm530796-001
■ 250-GB, 7200-rpm572084-001
■ 250-GB, 5400-rpm530795-001
■ 160-GB, 5400-rpm530794-001
Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket,
and screws)
(2)Optical drives (include bezel and bracket):
■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe530800-001
■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive530799-001
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe530798-001
534990-001
Maintenance and Service Guide3–13
Illustrated parts catalog
Miscellaneous parts
DescriptionSpare part number
AC adapters
90-W PFC HP Smart Adapter463955-001
65-W PFC HP Smart Adapter463958-001
Power cords:
■ For use in Argentina490371-D01
■ For use in Australia490371-011
■ For use in Brazil490371-201
■ For use in Denmark490371-081
■ For use in Europe, the Middle East, and Africa490371-021
■ For use in India490371-D61
■ For use in Israel490371-BB1
■ For use in Italy490371-061
■ For use in Japan490371-291
■ For use in the People’s Republic China490371-AA1
■ For use in South Africa490371-AR1
■ For use in South Korea490371-AD1
■ For use in Switzerland490371-111
■ For use in Taiwan490371-AB1
■ For use in the United Kingdom and Singapore490371-031
■ For use in the United States490371-001
Screw Kit
■ Phillips PM3.0 × 4.0 screws
■ Phillips PM2.5 × 6.0 screws
■ Phillips PM2.5 × 4.0 screws
■ Phillips PM2.5 × 3.0 screws
■ Phillips PM2.0 × 8.0 screws
■ Phillips PM2.0 × 7.0 captive screws
■ Phillips PM2.0 × 6.0 captive screws
■ Phillips PM2.0 × 6.0 screws
■ Phillips PM2.0 × 4.0 screws
■ Phillips PM2.0 × 3.0 screws
531815-001
3–14Maintenance and Service Guide
Sequential part number listing
Spare part numberDescription
463955-00190-W PFC HP Smart Adapter
463958-00165-W PFC HP Smart Adapter
480985-001Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
482957-001Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
483113-001Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
✎
module cable is available using spare part number 531811-001.
483377-002HSPA EVDO WWAN module
490371-001Power cord for use in the United States
490371-011Power cord for use in Australia
490371-021Power cord for use in Europe, the Middle East, and Africa
490371-031Power cord for use in the United Kingdom
490371-061Power cord for use in Italy
490371-081Power cord for use in Denmark
Illustrated parts catalog
490371-111Power cord for use in Switzerland
490371-201Power cord for use in Brazil
490371-291Power cord for use in Japan
490371-AA1Power cord for use in the People’s Republic of China
490371-AB1Power cord for use in Taiwan
490371-AD1Power cord for use in South Korea
490371-AR1Power cord for use in South Africa
490371-BB1Power cord for use in Israel
490371-D01Power cord for use in Argentina
490371-D61Power cord for use in India
504593-001Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
Continued
Maintenance and Service Guide3–15
Illustrated parts catalog
Spare part numberDescription
504593-002Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504664-001Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504664-002Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
573738-0015000-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
thermal material)
thermal material)
3–24Maintenance and Service Guide
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■ Flat-bladed screwdriver
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
4
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away
✎
from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
Ä
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
Ä
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide4–1
Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,
Ä
damage to a drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off
or in Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging
and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe
Ä
these precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Ä
Typical electrostatic voltage levels
Relative humidity
Event10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide4–3
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
4–4Maintenance and Service Guide
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 67 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is
located on the bottom of the computer.
Removal and replacement procedures
Item ComponentDescription
1Product nameThis is the product name affixed to the front of your
computer.
2Serial number (s/n)This is an alphanumeric identifier that is unique to each
product.
3Part number/Product number (p/n)This number provides specific information about the
product’s hardware components. The part number helps a
service technician to determine what components and
parts are needed.
4Model descriptionThis is the alphanumeric identifier you use to locate
documents, drivers, and support for your computer.
5Warranty periodThis number describes the duration (in years) of the
warranty period for this computer.
Maintenance and Service Guide4–5
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
534989-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery
DescriptionSpare part number
9-cell, 83-Wh battery530803-001
6-cell, 55-Wh battery530802-001
6-cell, 47-Wh battery530801-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4–6Maintenance and Service Guide
Removal and replacement procedures
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Lift the front edge of the battery pack 2 until it rests at an angle.
4. Remove the battery 3 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Maintenance and Service Guide4–7
Removal and replacement procedures
Hard drive
The hard drive spare part kit includes a hard drive connector and hard drive bracket.
✎
DescriptionSpare part number
500-GB, 7200-rpm hard drive573738-001
500-GB, 5400-rpm hard drive530797-001
320-GB, 7200-rpm hard drive572085-001
320-GB, 5400-rpm hard drive530796-001
250-GB, 7200-rpm hard drive572084-001
250-GB, 5400-rpm hard drive530795-001
160-GB, 5400-rpm hard drive530794-001
Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)534990-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the three Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer.
3. Lift the left side of the hard drive cover 2 to detach it from the computer.
4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number
531808-001.
4–8Maintenance and Service Guide
Removal and replacement procedures
5. Grasp the Mylar tab 1 on the hard drive and slide the hard drive 2 to the right.
6. Remove the hard drive 3 from the hard drive bay.
7. If it is necessary to replace the hard drive bracket, follow these steps:
a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive.
b. Lift the bracket 2 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide4–9
Removal and replacement procedures
Memory module
DescriptionSpare part number
4-GB memory module (800-MHz, DDR2)530792-001
2-GB memory module (800-MHz, DDR2)530790-001
1-GB memory module (800-MHz, DDR2530788-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the hard drive cover (see “Hard drive” on page 8).
Remove the memory module:
The top memory module slot is for expansion memory and the bottom slot is for primary memory.
✎
1. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of
the module opposite the slot rises away from the computer.)
2. Remove the memory module 2 by pulling the module away from the slot at an angle.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module
✎
slot.
Reverse this procedure to install a memory module.
4–10Maintenance and Service Guide
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Ä
DescriptionSpare part number
Removal and replacement procedures
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
504664-001
504664-002
Atheros 9285G 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
except Pakistan, Russia, and the Ukraine
518436-001
480985-001
Continued
Maintenance and Service Guide4–11
Removal and replacement procedures
DescriptionSpare part number
Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
504593-001
504593-002
Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and
the Ukraine
482957-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
4–12Maintenance and Service Guide
Removal and replacement procedures
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
Ä
for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you
replace the module and then receive a warning message, remove the module to restore computer functionality, and
then contact technical support through Help and Support.
1. Lift the rear edge of the wireless module compartment cover 1 to detach the cover from the computer.
2. Remove the wireless module compartment cover 2. The wireless module compartment cover is included in the
Plastics Kit, spare part number 531808-001.
Maintenance and Service Guide4–13
Removal and replacement procedures
3. Remove the Phillips PM2.5×3.0 screw 1 that secures the WLAN module bracket to the computer.
4. Remove the WLAN module bracket 2. (The edge of the module opposite the slot rises away from
the computer.)
5. Disconnect the WLAN antenna cables 3 from the terminals on the WLAN module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN
✎
antenna cable is connected to the WLAN module “Aux” terminal.
6. Remove the WLAN module 4 by pulling the module away from the slot at an angle.
WLAN modules are designed with a notch 5 to prevent incorrect insertion of the WLAN module into
✎
the WLAN module slot.
Reverse this procedure to install the WLAN module.
4–14Maintenance and Service Guide
WWAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Ä
DescriptionSpare part number
HSPA EVDO WWAN module483377-002
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the wireless module compartment cover and WLAN module (see “WLAN module” on page 11).
Remove the WWAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
Ä
for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you
replace the module and then receive a warning message, remove the module to restore computer functionality, and
then contact technical support through Help and Support.
Removal and replacement procedures
1. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.
The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN
✎
antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the two Phillips PM2.0×3.0 screws 2 that secure the WWAN module to the computer. (The edge of
the module opposite the slot rises away from the computer.)
3. Remove the WWAN module 3 by pulling the module away from the slot at an angle.
WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into
✎
the WWAN module slot.
Reverse this procedure to install the WWAN module.
Maintenance and Service Guide4–15
Removal and replacement procedures
SIM slot board
DescriptionSpare part number
SIM slot board (includes cable)531827-001
Before removing the SIM slot board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the wireless module compartment cover (see “WLAN module” on page 11).
Remove the SIM slot board:
1. Slide the SIM cover 1 to the right to release the cover.
2. Lift the left side of the cover 2 and swing it up and to the right.
3. Remove the SIM 3.
Store the SIM in a safe place. It will be necessary to reinstall the SIM when reassembling the computer.
✎
4–16Maintenance and Service Guide
Removal and replacement procedures
4. Remove the Phillips PM2.5×3.0 screw 1 that secures the SIM slot board to the computer.
5. Lift the SIM slot board 2 as far as the SIM slot board cable allows.
6. Disconnect the SIM slot board cable 3 from the system board.
Reverse this procedure to install the SIM slot board.
Maintenance and Service Guide4–17
Removal and replacement procedures
RTC battery
DescriptionSpare part number
RTC battery (includes cable and double-sided tape)531829-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the wireless module compartment cover (see “WLAN module” on page 11).
6. Remove the SIM slot board (see “SIM slot board” on page 16).
Remove the RTC battery:
1. Detach the RTC battery 1 from the base enclosure and release the RTC battery as far as the RTC battery cable
allows. (The RTC battery is attached to the base enclosure with double-sided tape.)
2. Disconnect the RTC battery cable 2 from the system board.
3. Remove the RTC battery.
Reverse this procedure to install the RTC battery.
4–18Maintenance and Service Guide
Optical drive
The optical drive spare part kit includes an optical drive bezel and bracket.
✎
DescriptionSpare part number
Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe530800-001
Blu-ray ROM DVD±R/RW SuperMulti DL Drive530799-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe530798-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
Remove the optical drive:
Removal and replacement procedures
1. Position the computer with the right side toward you.
2. Remove the Phillips PM2.0×8.0 screw 1 that secures the optical drive to the computer.
3. Insert a thin tool, such as a paper clip 2, into the release access. (The optical drive disc tray is partially ejected
from the optical drive.)
4. Use the disc tray frame to slide the optical drive 3 out of the computer.
Maintenance and Service Guide4–19
Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket, follow these steps:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
4–20Maintenance and Service Guide
Keyboard
For use in country or region:Spare part numberFor use in country or region:Spare part number
Keyboard with backlight (includes keyboard cable and backlight cable; available only in black with painted finish):
Removal and replacement procedures
■ For use in Belgium
■ For use in the Czech Republic
■ For use in Denmark, Finland,
and Norway
■ For use in Europe, the
Middle East, and Africa
■ For use in France
■ For use in French Canada
■ For use in Germany
■ For use in Greece
■ For use in Israel
■ For use in Italy
530646-A41
530646-221
530646-DH1
530646-B31
530646-051
530646-121
530646-041
530646-DJ1
530646-BB1
530646-061
■ For use in Latin America
■ For use in Portugal
■ For use in Russia
■ For use in Saudi Arabia
■ For use in Spain
■ For use in Switzerland
■ For use in Turkey
■ For use in the United Kingdom
■ For use in the United States
Keyboards without backlight in white with molded finish (includes keyboard cable):
■ For use in Belgium
■ For use in Brazil
■ For use in the Czech Republic
■ For use in Europe, the
Middle East, and Africa
■ For use in France
530643-A41
530643-201
530643-221
530643-B31
530643-051
■ For use in Italy
■ For use in Latin America
■ For use in Russia
■ For use in Spain
■ For use in Switzerland
530646-161
530646-131
530646-251
530646-171
530646-071
530646-BG1
530646-141
530646-031
530646-001
530643-
530643-161
530643-251
530643-071
530643-BG1
■ For use in French Canada
■ For use in Germany
■ For use in Greece
■ For use in Israel
■ For use in Italy
530643-121
530643-041
530643-DJ1
530643-BB1
530643-061
Keyboards without backlight in white with painted finish:
■ For use in Denmark, Finland,
and Norway
■ For use in French Canada
■ For use in Japan
530644-DH1
530644-121
530644-291
■ For use in Taiwan
■ For use in Turkey
■ For use in the United Kingdom
■ For use in the United States
■ For use in Saudi Arabia
■ For use in South Korea
■ For use in Thailand
530643-AB1
530643-141
530643-031
530643-001
530644-171
530644-AD1
530644-281
Continued
Maintenance and Service Guide4–21
Removal and replacement procedures
For use in country or region:Spare part numberFor use in country or region:Spare part number
Keyboards without backlight in blue color and molded finish:
■ For use in French Canada
■ For use in Japan
■ For use in South Korea
538665-121
538665-291
538665-AD1
■ For use in Taiwan
■ For use in Thailand
■ For use in the United States
538665-AB1
538665-281
538665-001
Keyboards without backlight with molded finish for use only with computer models with white trim:
■ For use in Belgium
■ For use in Brazil
■ For use in the Czech Republic
■ For use in Europe, the
Middle East, and Africa
■ For use in France
■ For use in Germany
■ For use in Greece
■ For use in Israel
■ For use in Italy
539044-A41
539044-201
539044-221
539044-DH1
539044-051
539044-041
539044-DJ1
539044-BB1
539044-061
■ For use in Latin America
■ For use in Portugal
■ For use in Russia
■ For use in Spain
■ For use in Switzerland
■ For use in Taiwan
■ For use in Turkey
■ For use in the United Kingdom
■ For use in the United States
539044-161
539044-131
539044-251
539044-071
539044-BG1
539044-AB1
539044-141
539044-031
539044-001
Keyboards without backlight with painted finish for use only with computer models with white trim:
■ For use in Belgium
■ For use in Brazil
530645-A41
530645-201
■ For use in Latin America
■ For use in Portugal
530645-161
530645-131
■ For use in the Czech Republic
■ For use in Denmark, Finland, and
Norway
■ For use in Europe, the Middle
East, and Africa
■ For use in France
■ For use in French Canada
■ For use in Germany
■ For use in Greece
■ For use in Israel
■ For use in Italy
■ For use in Japan
530645-221
530645-DH1
530645-B31
530645-051
530645-121
530645-041
530645-DJ1
530645-BB1
530645-061
530645-291
■ For use in Russia
■ For use in Saudi Arabia
■ For use in South Korea
■ For use in Spain
■ For use in Switzerland
■ For use in Taiwan
■ For use in Thailand
■ For use in Turkey
■ For use in the United Kingdom
■ For use in the United States
530645-251
530645-171
530645-AD1
530645-071
530645-BG1
530645-AB1
530645-281
530645-141
530645-031
530645-001
4–22Maintenance and Service Guide
Removal and replacement procedures
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the hard drive cover (see “Hard drive” on page 8).
Remove the keyboard:
1. Remove the three Phillips PM2.0×8.0 screws that secure the keyboard to the computer.
Maintenance and Service Guide4–23
Removal and replacement procedures
2. Turn the computer display-side up with the front toward you.
3. Open the computer as far as possible.
4. Lift the rear edge of the keyboard 1 until it rests at an angle.
5. Slide the keyboard 2 toward the display until the tabs on the front edge of the keyboard are clear of the
openings in the top cover.
6. Swing the rear edge of the keyboard 3 up and forward until it rests upside down on the top cover.
7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect
the keyboard cable 2 from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
4–24Maintenance and Service Guide
Switch cover
The switch cover spare part kit includes the power button board and cable.
✎
DescriptionSpare part number
Switch cover for use only with computer models with black trim531817-001
Switch cover for use only with computer models with blue black trim538662-001
Switch cover for use only with computer models with white trim531818-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the hard drive cover (see “Hard drive” on page 8).
Removal and replacement procedures
6. Remove the keyboard (see “Keyboard” on page 21).
Remove the switch cover:
1. Remove the two Phillips PM2.0×8.0 screws 1 and the five Phillips PM2.0×3.0 screws 2 that secure the switch
cover to the computer.
Maintenance and Service Guide4–25
Removal and replacement procedures
2. Turn the computer display-side up with the front toward you.
3. Open the computer as far as possible.
4. Disconnect the LED board cable 1 from the low insertion force (LIF) connector on the system board.
5. Lift the rear edge of the switch cover 2 and swing it up and forward until it detaches from the computer.
6. Remove the switch cover.
Reverse this procedure to install the switch cover.
4–26Maintenance and Service Guide
Speaker assembly
Description Spare part number
Speaker assembly 531816-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive cover (see “Hard drive” on page 8)
b. Keyboard (see “Keyboard” on page 21)
c. Switch cover (see “Switch cover” on page 25).
Remove the speaker assembly:
1. Disconnect the speaker assembly cable 1 from the system board.
Removal and replacement procedures
2. Release the speaker cables from the clips 2 and routing channels built into the top cover.
3. Remove the three Phillips PM2.0×3.0 screws 3 that secure the speaker assembly to the top cover.
4. Remove the speaker assembly 4.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide4–27
Removal and replacement procedures
Display assembly
The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna
✎
transceivers and cables, webcam, microphone, nameplate, and logo.
DescriptionSpare part number
AntiGlare display assemblies:
■ 13.4-inch display assembly for use only with computer models with black trim
■ 13.4-inch display assembly for use only with computer models with blue trim
■ 13.4-inch display assembly for use only with computer models with white trim
BrightView display assemblies:
■ 13.4-inch display assembly for use only with computer models with black trim
■ 13.4-inch display assembly for use only with computer models with blue trim
■ 13.4-inch display assembly for use only with computer models with white trim
■ 13.3-inch display assembly for use only with computer models with black trim
■ 13.3-inch display assembly for use only with computer models with blue trim
■ 13.3-inch display assembly for use only with computer models with white trim
530785-001
538657-001
530787-001
531787-001
538659-001
531793-001
531786-001
538658-001
531792-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 11) and the
WWAN module (see “WWAN module” on page 15).
6. Remove the following components:
a. Hard drive cover (see “Hard drive” on page 8)
b. Keyboard (see “Keyboard” on page 21)
c. Switch cover (see “Switch cover” on page 25)
d. Speaker assembly (see “Speaker assembly” on page 27).
4–28Maintenance and Service Guide
Remove the display assembly:
1. Remove the WLAN antenna cables 1 from the opening in the base enclosure.
2. Disconnect the display panel cable 2 from the system board.
Removal and replacement procedures
CAUTION: Support the display assembly when removing the following screws. Failure to support the display
Ä
assembly can result in damage to the display assembly and other computer components.
3. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer.
4. Lift the display assembly 2 straight up and remove it.
Maintenance and Service Guide4–29
Removal and replacement procedures
Steps 5 through 21 provide display assembly internal component removal information for computer models
✎
equipped with AntiGlare display assemblies. See steps 22 through 38 for display assembly internal component
removal information for computer models equipped with BrightView display assemblies.
5. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove
the Mylar screw covers 1 and the two Phillips PM2.5×6.0 screws 2 on the display bezel lower edge.
6. Turn the display assembly upside down with the bottom edge toward you.
7. Detach the bottom edge of the display enclosure 1 and lift it up as far as the display LED cable allows.
8. Disconnect the display LED cable 2.
9. Remove the display enclosure 3. Display enclosures are available using the following spare part numbers:
❏ 531791-001—For use only with computer models with black trim
❏ 538661-001—For use only with computer models with blue trim
❏ 531797-001—For use only with computer models with white trim
4–30Maintenance and Service Guide
Removal and replacement procedures
10. If it is necessary to replace the webcam/microphone module, release the two metal tabs 1 built into the display
panel shielding.
11. Lift the webcam/microphone module 2 as far from the display bezel as the webcam/microphone cable allows.
12. Disconnect the webcam/microphone module 3 from the webcam/microphone module.
13. Remove the webcam/microphone module. The webcam/microphone module is available using spare part
number 531785-001.
14. If it is necessary to replace the display panel cable, fold back the flap built into the display panel shielding 1.
15. Lift the top edge of the display panel cable bracket 2 and swing it toward you and down.
16. Disconnect the display panel cable from the display panel 3.
Maintenance and Service Guide4–31
Removal and replacement procedures
17. Release the tabs 1 built into the display panel shielding.
18. Remove the display panel cable 2. The display panel cable is available using spare part number 531782-001.
19. If it is necessary to replace the display hinges, remove the hinge covers 1 from the hinges.
20. Remove the six Phillips PM2.5×4.0 screws 2 and the four Phillips PM2.0×3.0 screws 3 that secure the hinges
to the display panel.
21. Remove the display hinges 4. The display hinges are available using spare part number 531780-001.
4–32Maintenance and Service Guide
Removal and replacement procedures
Steps 22 through 38 provide display assembly internal component removal information for computer models
✎
equipped with BrightView display assemblies. See steps 5 through 21 for display assembly internal component
removal information for computer models equipped with AntiGlare display assemblies.
22. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the
Mylar screw covers 1 and the two Phillips PM2.5×6.0 screws 2 on the display bezel lower edge.
23. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge of the display bezel
3 until the bezel disengages from the display enclosure.
24. Remove the display bezel 4. The display bezel is available using the following spare part numbers:
❏ 531794-001—for use only with computer models equipped with a 13.4-inch display assembly
❏ 531788-001—for use only with computer models equipped with a 13.3-inch display assembly.
Maintenance and Service Guide4–33
Removal and replacement procedures
25. If it is necessary to replace the webcam/microphone module, lift the webcam/microphone module 1 as far
from the display enclosure as the webcam/microphone module allows.
26. Disconnect the webcam/microphone module cable 2 from the webcam/microphone module.
27. Remove the webcam/microphone module. The webcam/microphone module is available using spare part
number 531785-001.
28. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.0 screws 1 that secure the
display panel to the display enclosure.
29. Remove the display panel 2. The display panel is available using the following spare part numbers:
❏ 531779-001—for use only with computer models equipped with a 13.4-inch display assembly
❏ 531778-001—for use only with computer models equipped with a 13.3-inch display assembly.
4–34Maintenance and Service Guide
Removal and replacement procedures
30. If it is necessary to replace the display hinges, remove the six Phillips PM2.0×30 screws 1 that secure the
hinges to the display panel.
31. Remove the display hinges 2. The display hinges are available using the following spare part numbers:
❏ 530783-001—for use only with computer models equipped with a 13.4-inch display assembly
❏ 530782-001—for use only with computer models equipped with a 13.3-inch display assembly
32. If it is necessary to replace the display panel cable, turn the display panel upside down with the bottom edge
toward you.
33. Detach the support strip 1 that secures the display panel cable to the display panel.
34. Disconnect the display panel cable 2 from the connector on the back of the display panel.
35. Remove the display panel cable 3. The display panel cable is available using spare part number 531782-001.
Maintenance and Service Guide4–35
Removal and replacement procedures
36. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display
enclosure shielding.
37. Release the wireless antenna transceivers 2 from the display enclosure. The transceivers are attached to the
enclosure with double-sided tape.
38. Remove the wireless antenna transceivers and cables 3. The wireless antenna transceivers and cables are
available using spare part number 531781-001.
Reverse this procedure to reassemble and install the display assembly.
4–36Maintenance and Service Guide
Top cover
The top cover spare part kit includes the TouchPad on/off board and cable, TouchPad button board and cable, and
✎
TouchPad board and cable.
DescriptionSpare part number
Top covers with fingerprint reader board (include fingerprint reader board cable):
For use only with computer models with black trim531820-001
For use only with computer models with white trim531822-001
Top covers without fingerprint reader board:
For use only with computer models with black trim531821-001
For use only with computer models with blue trim538663-001
For use only with computer models with white trim531823-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
Removal and replacement procedures
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
f. Display assembly (see “Display assembly” on page 28).
Maintenance and Service Guide4–37
Removal and replacement procedures
Remove the top cover:
1. Turn the computer upside down with the front toward you.
2. Remove the following screws that secure the top cover to the base enclosure:
1 Four Phillips PM2.0×8.0 screws on the front edge of the base enclosure
2 Two Phillips PM2.0×4.0 screws in the hard drive bay
3 Two Phillips PM2.0×3.0 screws on the front edge of the battery bay
4–38Maintenance and Service Guide
Removal and replacement procedures
3. Disconnect the power connector cable 1 from the system board.
4. Disconnect the USB board cable 2 from the system board.
5. Remove the power connector cable and USB board cable from the clips 3 built into the top cover.
6. Disconnect the caps lock LED cable 4 from the LIF connector on the system board.
7. Detach the caps lock LED cable 5 from the top cover. The caps lock LED cable is attached to the top cover
with double-sided tape.
8. Disconnect the TouchPad cable 1 from the LIF connector on the system board.
9. Disconnect the TouchPad on/off button board cable 2 from the LIF connector on the system board.
10. Release the ZIF connector 3 to which the fingerprint reader board cable is attached and disconnect the
fingerprint reader board cable 4 from the system board.
11. Disconnect the fan cable 5 from the system board.
Maintenance and Service Guide4–39
Removal and replacement procedures
12. Remove the three Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.0×3.0 screws 2 that secure the top
cover to the base enclosure.
13. Lift the rear edge of the top cover 1 until it rests at an angle.
14. Route the power connector cable and the USB board cable 2 through the openings in the top cover.
15. Remove the top cover 3 by lifting it straight up.
Before removing the fingerprint reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
Removal and replacement procedures
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the fingerprint reader board:
1. Turn the top cover upside down with the front edge toward you.
2. Remove the two Phillips PM2.0×3.0 screws 1 that secure the fingerprint reader board and bracket to the
top cover.
3. Remove the fingerprint reader board bracket 2.
4. Detach the fingerprint reader board cable 3 from the top cover. The fingerprint reader board cable is attached
to the top cover with double-sided tape.
5. Remove the fingerprint reader board 4.
Reverse this procedure to install the fingerprint reader board.
Maintenance and Service Guide4–41
Removal and replacement procedures
LED board
DescriptionSpare part number
LED board (includes cable)531826-001
Before removing the LED board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the LED board and cable:
1. Disconnect the LED board cable 1 from the system board.
2. Remove the LED board cable from the clips 2 built into the base enclosure.
3. Remove the Phillips PM2.0×3.0 screw 3 that secures the LED board to the base enclosure.
4. Remove the LED board and cable 4.
Reverse this procedure to install the LED board.
4–42Maintenance and Service Guide
Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
✎
available using spare part number 531811-001.
DescriptionSpare part number
Bluetooth module483113-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
Removal and replacement procedures
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the Bluetooth module and cable:
1. Disconnect the Bluetooth module cable 1 from the system board.
2. Remove the Bluetooth module cable from the clips 2 built into the base enclosure.
3. Remove Bluetooth module and cable 3.
Reverse this procedure to install the Bluetooth module.
Maintenance and Service Guide4–43
Removal and replacement procedures
Audio board
DescriptionSpare part number
Audio board (includes cable)531812-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the audio board and cable:
1. Disconnect the audio board cable 1 from the system board.
2. Detach the audio board cable 2 from the system board. The audio board cable is attached to the system board
with double-sided tape.
3. Remove the Phillips PM2.0×3.0 screw 3 that secures the audio board to the system board.
4. Lift the rear edge of the audio board 4 so that the audio connectors slide out of the openings in the base
enclosure and remove the audio board and cable.
Reverse this procedure to install the audio board.
4–44Maintenance and Service Guide
USB board
DescriptionSpare part number
USB board (includes cable)531809-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
Removal and replacement procedures
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the USB board and cable:
1. Remove the Phillips PM2.0×3.0 screw 1 that secures the USB board to the system board.
2. Remove the USB board and cable 2.
Reverse this procedure to install the USB board.
Maintenance and Service Guide4–45
Removal and replacement procedures
Power connector and cable
DescriptionSpare part number
Power connector and cable531810-001
Before removing the power connector and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Optical drive (see “Optical drive” on page 19)
c. Keyboard (see “Keyboard” on page 21)
d. Switch cover (see “Switch cover” on page 25)
e. Speaker assembly (see “Speaker assembly” on page 27)
f. Display assembly (see “Display assembly” on page 28).
g. Top cover (see “Top cover” on page 37).
Remove the power connector and cable:
1. Remove the power connector 1 from the clip 2 built into the base enclosure.
2. Remove the power connector and cable.
Reverse this procedure to install the power connector and cable.
4–46Maintenance and Service Guide
System board
The system board spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
Removal and replacement procedures
For use only with computer models equipped with graphics subsystems with
discrete memory
For use only with computer models equipped with graphics subsystems with
UMA memory
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Memory module (see “Memory module” on page 10)
c. WLAN module (see “WLAN module” on page 11)
d. WWAN module (see “WWAN module” on page 15)
e. SIM slot board (see “SIM slot board” on page 16)
f. RTC battery (see “RTC battery” on page 18)
530780-001
530781-001
g. Optical drive (see “Optical drive” on page 19)
h. Keyboard (see “Keyboard” on page 21)
i. Switch cover (see “Switch cover” on page 25)
j. Speaker assembly (see “Speaker assembly” on page 27)
k. Display assembly (see “Display assembly” on page 28).
l. Top cover (see “Top cover” on page 37).
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
■ Heat sink (see “Fan/heat sink assembly” on page 50)
■ Processor (see “Processor” on page 55)
Maintenance and Service Guide4–47
Removal and replacement procedures
Remove the system board:
1. Disconnect the following cables from the system board:
1 LED board cable
2 Bluetooth module cable
3 Audio board cable
2. Remove the two Phillips PM2.0×4.0 screws that secure the system board to the base enclosure.
4–48Maintenance and Service Guide
Removal and replacement procedures
3. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle.
4. Remove the system board from the base enclosure by pulling it away at an angle 3.
Reverse this procedure to install the system board.
Maintenance and Service Guide4–49
Removal and replacement procedures
Fan/heat sink assembly
The fan/heat sink assembly spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
For use only with computer models equipped with graphics subsystems with
discrete memory
For use only with computer models equipped with graphics subsystems with
UMA memory
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
✎
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed
to turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
531814-001
531813-001
a. Hard drive (see “Hard drive” on page 8)
b. Memory module (see “Memory module” on page 10)
c. WLAN module (see “WLAN module” on page 11)
d. WWAN module (see “WWAN module” on page 15)
e. SIM slot board (see “SIM slot board” on page 16)
f. RTC battery (see “RTC battery” on page 18)
g. Optical drive (see “Optical drive” on page 19)
h. Keyboard (see “Keyboard” on page 21)
i. Switch cover (see “Switch cover” on page 25)
j. Speaker assembly (see “Speaker assembly” on page 27)
k. Display assembly (see “Display assembly” on page 28).
l. Top cover (see “Top cover” on page 37).
m. System board (see “System board” on page 47).
4–50Maintenance and Service Guide
Removal and replacement procedures
Remove the fan/heat sink assembly:
1. Turn the system board upside down with the front toward you.
Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4
✎
and 5 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics
subsystems with UMA memory.
2. Loosen the four captive Phillips PM2.0×7.0 screws 1 that secure the fan/heat sink assembly to the
system board.
3. Remove the fan/heat sink assembly 2.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
✎
components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
Maintenance and Service Guide4–51
Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
✎
board each time the fan/heat sink assembly is removed:
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that
services it.
■ Thermal pads are used on the other system board components 7 and heat sink sections 8 that service them.
Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare
part kits.
4–52Maintenance and Service Guide
Removal and replacement procedures
Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory. See steps 2
✎
and 3 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics
subsystems with discrete memory.
4. Loosen the four captive Phillips PM2.0×7.0 screws 1 that secure the fan/heat sink assembly to the
system board.
5. Remove the fan/heat sink assembly 2.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
✎
components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
Maintenance and Service Guide4–53
Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
✎
board each time the fan/heat sink assembly is removed:
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■ Thermal pads are used on the other system board components 5 and sections of the heat sink 6 that
service them.
Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare
part kits.
Reverse this procedure to install the fan/heat sink assembly.
4–54Maintenance and Service Guide
Processor
The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 8)
b. Memory module (see “Memory module” on page 10)
c. WLAN module (see “WLAN module” on page 11)
d. WWAN module (see “WWAN module” on page 15)
e. SIM slot board (see “SIM slot board” on page 16)
f. RTC battery (see “RTC battery” on page 18)
g. Optical drive (see “Optical drive” on page 19)
Maintenance and Service Guide4–55
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