HP (Hewlett-Packard) 510X User Manual

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HP Jetdirect Print Server

Administrator's Guide

300x 510x

Administrator’s Guide

HP Jetdirect Print Servers

(300X/510X)

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Publication number 5969-3521

Edition 2, 5/2006

Trademark Credits

Microsoft®, Windows® are U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM® is a registered trademark of Inernational Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. Adobe®, PostScript® are trademarks of Adobe Systems, Incorporated. UNIX® is a registered trademark of the Open Group.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714

Hewlett-Packard Company 8000 Foothills Blvd. Roseville, CA 95747

Table of Contents

1. Introducing the HP Jetdirect Print Server

Introduction ............................................................................. 7

Support Materials.................................................................... 8

Software, Driver, and Flash Image Upgrades ....................... 8

2. HP Software Solutions Summary

Software Solutions Table ........................................................ 9

HP Install Network Printer Wizard (Windows)................... 11

HP Jetdirect Printer Installer for UNIX .............................. 11

HP Web Jetadmin.................................................................. 12

Internet Printer Connection Software.................................. 14

3. TCP/IP Configuration

Introduction ........................................................................... 17

Using BOOTP/TFTP .............................................................. 19

Using DHCP........................................................................... 26

Using RARP ........................................................................... 31

Using the arp and ping Commands ...................................... 32

Using Telnet........................................................................... 34

Using the Embedded Web Server ......................................... 39

Moving to Another Network.................................................. 40

4. Configuring for LPD Printing

Introduction ........................................................................... 41

LPD Setup Overview ............................................................. 43

LPD on UNIX Systems .......................................................... 45

LPD on Windows 2000/Server 2003 Systems....................... 49

5. FTP Printing

Introduction ........................................................................... 53

Requirements......................................................................... 53

Print Files .............................................................................. 54

Using FTP Printing ............................................................... 54

Example of an FTP Session................................................... 57

ENWW 5

6. Troubleshooting the HP Jetdirect Print Server

Introduction ........................................................................... 58

Resetting to Factory Defaults ............................................... 59

General Troubleshooting ....................................................... 60

Understanding the Ethernet Configuration Pages

(External Print Servers) ..................................................... 64

7. HP Jetdirect Configuration Page Messages

Introduction ........................................................................... 67

A. TCP/IP Overview

Introduction ........................................................................... 85

IP Address .............................................................................. 86

Configuring IP Addresses...................................................... 89

Subnets................................................................................... 90

Gateways................................................................................ 91

B. Using the Embedded Web Server

Introduction ........................................................................... 92

Requirements......................................................................... 93

Viewing the Embedded Web Server ..................................... 94

6 ENWW

Introducing the HP Jetdirect Print

Introduction

HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching directly to a network, devices can be conveniently located near users. In addition, a network connection allows data transfers to or from the device at network speeds.

HP Jetdirect external print servers connect printers to the network by adapting the printer’s parallel port to a network port. Depending on the model, HP Jetdirect external print servers can connect up to three printers to a network.

Note Unless otherwise specified, the term print server in

Server

this manual refers to the HP and not a separate computer running print server software.

Jetdirect print servers

Supported Print Servers

Unless otherwise specified, the features described in this guide support the following HP Jetdirect print servers with firmware version x.08.55 or later.

● HP Jetdirect 300x/510x external print servers

ENWW 7

Supported Networks

HP Jetdirect print servers support a variety of network protocol suites, including TCP/IP, IPX/SPX, DLC/LLC, and AppleTalk protocols. In addition, HP provides software for network configuration on the following networks:

● Microsoft Windows 2000, XP, Server 2003 (Direct Mode printing)

● Apple Mac OS

● UNIX (HP-UX and Solaris)

● Linux (RedHat and SuSE)

Note If not supplied with this product, HP network

configuration and management software for supported systems may be obtained from HP support (

For software to set up network printing on other systems, consult your system vendor.

http://www.hp.com/support/net_printing).

online

Support Materials

The manuals listed below are shipped with your print server or with printers that have factory-installed print servers.

● User Guide or equivalent printer documentation

● This manual, the HP Jetdirect Administrator’s Guide.

● The HP Jetdirect Print Server Setup Guide (shipped with

non-factory-installed print servers).

Software, Driver, and Flash Image Upgrades

Hewlett-Packard offers downloadable electronic upgrades for HP

Jetdirect print servers containing internal Flash memory. The

electronic upgrades are available on the World Wide Web at

http://www.hp.com/go/webjetadmin_firmware

8 Introducing the HP Jetdirect Print Server ENWW

HP Software Solutions Summary

Software Solutions Table

HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table determine which software is best for you:

2.1 to help you

ENWW 9

Table 2.1 Software Solutions

Operating Environment Function Remarks

Install Network Printer wizard (Windows) Windows 2000, XP, Server

2003 For TCP/IP direct-mode printing

HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x

Solaris 2.6, 7, 8 (SPARCsystems only)

TCP/IP HP Web Jetadmin (See the HP Website for

supported system updates.)

Windows 2000, XP Professional, Server 2003

HP-UX* Solaris* Fedora Core and SuSE

Linux NetWare* *Supports queue creation

and peripheral management from HP Web Jetadmin hosted on a supported system.

Install a single network printer on a peer-to-peer or client-server network

Fast and easy installation of HP Jetdirect-connected printers

Remote installation, configuration, and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web servers

Alerts and consumables management

Remote firmware upgrades for HP Jetdirect print servers

Simple printer installation Runs from CD-ROM More information: http://www.hp.com/

support/net_printing

More information: http://www.hp.com/

support/net_printing

HP’s preferred solution for ongoing management and installation of multiple printers-anywhere on your intranet

Browser-based management

More information: http://www.hp.com/

support/net_printing

Asset tracking and utilization analysis

10 HP Software Solutions Summary ENWW

HP Install Network Printer Wizard (Windows)

The HP install Network Printer Wizard is a utility for printer discovery, setup and installation on a TCP/IP network. Once your printers have a network connection, the wizard installs the printer on your systems or servers that will send print jobs directly to the printer. This is called “direct-mode”, or “peer-to-peer” printing.

If your system is a server, you can share the printer so that network clients can use the printer through the server, also known as “client-server” printing.

A version that runs from your system disk can be downloaded from HP online support at:

http://www.hp.com/go/inpw_sw

Requirements

● Microsoft Windows XP, Windows 2000, Server 2003 on TCP/IP

networks.

● The proper printer software (printer driver) to use with your

printer and operating system.

● Printer connection to the nework through an HP Jetdirect print

server.

HP Jetdirect Printer Installer for UNIX

The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris sytems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks.

The software may be downloaded from HP online support at:

http://www.hp.com/support/net_printing

ENWW HP Software Solutions Summary 11

HP Web Jetadmin

HP Web Jetadmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP server or any standard printer MIB devices.

For information about a procedure or window in the HP Web Jetadmin software, see the online help.

System Requirements

HP Web Jetadmin software runs on Microsoft Windows 2000, XP Professional, and Server 2003, and selected Linux systems. For information on supported host operating systems, clients, and compatible browser versions, visit HP online support at:

http://www.hp.com/go/webjetadmin

Note When installed on a supported host server,

Web Jetadmin can be accessed from any client through a supported web browser by browsing to the HP installation and management on Novell NetWare, and other networks.

Web Jetadmin host. This allows printer

Jetdirect print

Installing HP Web Jetadmin

Before installing the HP Web Jetadmin software, you must have domain administrator or root privileges:

1. Download the installation files from HP online support at

http://www.hp.com/go/webjetadmin

2. Follow the instructions on the screen to install the HP Web Jetadmin software.

Note The latest installation instructions are included

with the HP

12 HP Software Solutions Summary ENWW

Web Jetadmin install file.

Verifying Installation and Providing Access

● Verify that the HP Web Jetadmin software is correctly installed

by navigating to it with your browser as shown in the following example:

http://systemname.domain:port/

where systemname.domain is th e ho s t n am e o f y o ur w eb s er ve r, and port is the port number assigned during installation.

● Provide users access to HP Web Jetadmin software by adding a

link to you r w e b server’ s h o me page th a t is addresse d t o HP

Web

Jetadmin’s URL. For example:

http://systemname.domain:port/

Configuring and Modifying a Device

Using your browser, navigate to HP Web Jetadmin’s URL. For example:

http://systemname.domain:port/

Follow the instructions on the appropriate home page to configure or modify your printer.

Note You can also substitute the systemname.domain

with the TCP/IP address of the host computer on which HP Web Jetadmin is installed.

Removing HP Web Jetadmin Software

To remove HP Web Jetadmin software from your web server, use the uninstall program provided with the software package.

ENWW HP Software Solutions Summary 13

Internet Printer Connection Software

HP Jetdirect print servers (firmware version x.07.16 or later) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP

Note For incoming print path requests, the network

Windows 2000/XP/Server 2003

Note Contact Microsoft for support of Windows IPP

For supported Windows systems, Internet printing connection software is included with the system.

Jetdirect-connected printer over the Internet.

administrator must configure the firewall to accept incoming IPP requests. Security features available in the software are currently limited.

software.

To set up a print path from a Windows 2000 system to an HP Jetdirect-connected Internet printer, proceed as follows:

1. Open the Printers folder (click Start, select Settings, and select Printers).

2. Run the Add Printer wizard (double-click Add Printer), then click Next.

3. Select Network Printer and click Next.

4. Select Connect to a printer on the Internet and enter the print server’s URL:

http://IP_address/ipp/[port#]

where IP_address is the IP address configured on the HP Jetdirect print server, and [port#] is an optional parameter that identifies the port number on the multi-port HP Jetdirect external print server (port1, port2, or port3) that the printer is connected to. The default is port1.

14 HP Software Solutions Summary ENWW

(Example: http://169.254.227.113/ipp/port2)

Then click Next.

5. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer CD-ROM to install the driver.)

6. To complete the print path setup, follow the instructions on the screen.

Features

Features and benefits provided by Internet printing include:

● High-quality, time-sensitive documents.

● Full-color or black-and-white documents.

● A fraction of the cost of current methods (such as fax, mail, or

overnight delivery services).

● Extends the traditional LAN printing model to that of an Internet

Printing Model.

● IPP requests can be transmitted outbound through firewalls.

System Requirements

● Computer running Microsoft Windows 2000

● IPP-enabled HP Jetdirect print server (firmware must be at

revision x.07.16 or later)

ENWW HP Software Solutions Summary 15

Supported Browsers

Windows 2000

● Microsoft Internet Explorer 5 or later.

Supported Proxies

● Web proxy with support for HTTP v1.1 (may not be needed if

printing over an intranet)

16 HP Software Solutions Summary ENWW

TCP/IP Configuration

Introduction

To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following ways:

Note When shipped from the factory, the HP Jetdirect

print server has no IP address. If the HP Jetdirect print server is not configured with a valid IP address within two minutes after power up, a factory default value of 192.0.0.192 will be automatically assigned. This address must be reconfigured with a valid address for use on your TCP/IP network. For more information on TCP/IP networks, see appendix

● By downloading the data from a network-based UNIX server

using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) each time the print server is turned on.

Note The BOOTP daemon, bootpd, must be running on a

BOOTP server that is accessible by the print server.

● By using Dynamic Host Configuration Protocol (DHCP). This

protocol is supported in HP-UX, Solaris, Linux, Windows and Mac OS systems. (Refer to your network operating system manuals to verify that your operating system supports DHCP.)

ENWW 17

Note Linux and UNIX systems: For more information,

see the bootpd man page.

On HP-UX systems, a sample DHCP configuration

file (dhcptab) may be loaded in the /etc directory.

If your HP-UX system does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP

recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until such time as Dynamic Domain Name Services are available.

● By a network-based server using RARP (Reverse Address

Resolution Protocol) answering the print server's RARP request and supplying the print server with the IP address. The RARP method only allows you to configure the IP address.

● By using the arp and ping commands from your system.

● By setting configuration parameters using Telnet. In order to set

configuration parameters, set up a Telnet connection from your system to the HP IP

address. The default IP address takes effect two minutes after

Jetdirect print server using the default

the printer is turned on (if none of the other configuration methods have been used). (Older products may take longer for the IP address to take effect.) The default IP address is

192.0.0.192. If Telnet is used, the print server saves the configuration even if the printer or print server is turned off.

● By browsing to the embedded Web server on the HP Jetdirect

print server and setting the configuration parameters.

18 TCP/IP Configuration ENWW

Using BOOTP/TFTP

This section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP Jetdirect print server over the network.

Note On supported Windows server systems, use the

Microsoft DHCP utilities to set up HP Jetdirect configuration via BOOTP. For more information, see “

Using DHCP”.

Note If the Jetdirect print server and BOOTP/DHCP

server are located on different subnets, IP configuration may fail unless the routing device supports “BOOTP Relay” (allows the transfer of BOOTP requests between subnets).

Why Use BOOTP/TFTP

Using BOOTP/TFTP to download configuration data has the following benefits:

● Enhanced configuration control of the HP Jetdirect print server.

Configuration by other methods, such as a printer control panel, are limited to select parameters.

● Ease of configuration management. Network configuration

parameters for the entire network can be in one location.

● Ease of HP Jetdirect print server configuration. Complete

network configuration can be automatically downloaded each time the print server is powered on.

The factory-default state of the HP Jetdirect print server is to operate through BOOTP/TFTP.

ENWW TCP/IP Configuration 19

Systems That Use Network Information Service (NIS)

If your sys t e m uses NIS, y o u ma y n e ed to rebu i l d the N I S map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation.

Configuring the BOOTP Server

For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print

server to obtain entries in the /etc/bootptab file on a BOOTP

server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server.

When the HP Jetdirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A

BOOTP server daemon searches the /etc/bootptab file for a

matching MAC address, and if successful, sends the corresponding configuration data to the Jetdirect print server as a BOOTP reply.

The configuration data in the /etc/bootptab file must be properly

entered. For a description of entries, see “

The BOOTP reply may contain the name of a configuration file containing enhanced configuration parameters. If the HP Jetdirect print server finds such a file, it will use TFTP to download the file and configure itself with these parameters. For a description of entries, see “ parameters retrieved via TFTP are optional.

TFTP Configuration File Entries”. Configuration

Bootptab File Entries”.

Note HP recommends that the BOOTP server be located

on the same subnet as the printers it serves.

BOOTP broadcast packets may not be forwarded by routers unless the routers are properly

20 TCP/IP Configuration ENWW

configured.

CAUTION Community names (passwords) for your printer are

not secure. If you specify a community name for your printer, select a name that is different from passwords used for other systems on your network.

Bootptab File Entries

An example of a /etc/bootptab file entry for an HP Jetdirect print

server is provided below:

picasso:\

:hn=picasso:ht=ether:vm=rfc1048:\ :ha=0060b0123456:\ :ip=192.168.10.248:\ :sm=255.255.255.0:\ :gw=192.168.10.1:\ :lg=192.168.10.2:\ :T144=“hpnp/picasso.cfg”:

Note that the configuration data contains “tags” to identify the various HP Jetdirect parameters and their settings. The tags are identified in Table

Table 3.1 Tags in the “bootptab” file (1 of 2)

3.1.

nodename The name of the p eripheral. This name identifie s an entry

point to a list of parameters for a specific peripheral. nodename must be the first field in an entry. (In the example above, nodename is “picasso”.)

hn The host name tag. This tag causes the BOOTP dae mon

to download the host name to the HP Jetdirect print server. The host name will be printed on the Jetdirect configuration page, or returned on an SNMP sysName request by a network application.

ht The hardware type tag. For th e HP Jetdire ct print ser ver,

set this to ether (for Ethern et) or token (for Token Ring). This tag must precede the ha tag.

vm The BOOTP report format tag (required). Set this

parameter to rfc1048.

ENWW TCP/IP Configuration 21

Table 3.1 Tags in the “bootptab” file (2 of 2)

ha The hardware address tag. The hardware (M AC) address

is the link-level, or station address of the HP Jetdirect print server. It can be found on t he HP Je tdi rec t con figuration page as the LAN HW ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server.

ip The IP address tag (required). This address will be the HP

Jetdirect print server’s IP address.

gw The gateway IP address tag. This address identifies the

IP address of the default gateway (router) that the HP

Jetdirect server will use for communication s w i th o ther

subnets.

sm The subnet mask tag. The subnet mask will be used by

the HP Jetdirect print s erver to ident ify the portio ns of an IP address that specify the network/subnetwork number and the host address.

lg The syslog server’s IP address tag. It specifies the server

that the HP Jetdirec tprint server s ends sys log mess ages to.

T144 A vendor-specific tag that specifies the relativ e path name

of the TFTP configura tion file. Maximum length of the path name is 33 ch aracters. The path name must be in double quotes (for example, “pathname”). On HP-UX systems, /usr/tftpdir is prepended to the pat h. For file format information, refer to “

TFTP Configuration File Entries“.

A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain only letters, numbers, periods, or hyphens.The underline character (_) is not allowed. Refer to your system documentation or online help for more information.

TFTP Configuration File Entries

To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional

22 TCP/IP Configuration ENWW

configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BOOTP

reply using the /etc/bootptab file’s T144 vendor-specific tag

entry. An example of a TFTP configuration file is provided below (the symbol ‘#’ denotes a remark and is not included in the file).

# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to four ‘allow’ entries can be written via TFTP. # Up to 10 ‘allow’ entries can be written via SNMP. # ‘allow’ may include single IP addresses. # allow: 192.168.10 255.255.255.0 # # # Disable Telnet # telnet: 0 # # Enable the embedded web server # ews-config: 1 # # Detect SNMP unauthorized usage # authentication-trap: on # # Send Traps to 192.168.10.1 # trap-dest: 192.168.10.1 # # Specify the Set Community Name # set-community-name: 1homer2 # # End of file

ENWW TCP/IP Configuration 23

Table 3.2 describes parameters that may be included in the TFTP configuration file.

Table 3.2 TFTP Configuration File Parameters (1 of 3)

ews-config: Enable s or disables the embedded web s erver on the HP

Jetdirect print serve r. To enable, set to 1. To di sable, set to 0.

idle-timeout: The number of seconds that an idle print data connection

is allowed to remain o pen. Sinc e the c ard support s only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer. The acceptable va lue s range from 0 to 3600 (1 “0” is typed, the timeout mechanism is disabled. The default is 90 seconds.

hour). If

allow: netnum [mask]

tcp-mss: Specifies the maximum segment size (MSS) that the HP

location: Identifies the physical location of the printer (SNMP

Provides an entry into the hos t acce ss lis t stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is “allow: netnum is a network number or host IP address, and mask is an address mask of bits applied to the network number and host address to verify access. Up to 10 access list entrie s are allow ed. If there are no entri es, all hosts are permitted access. For example:

allow: 192.0.0.0 255.0.0.0 allows hosts on network

192. allow: 192.168.10.1 al lows a single host. In this case, the

default mask 255.255.255.255 is assumed and is not required.

Jetdirect print server will advertise for use when communicating with loc al su bne ts (M SS=14 60 by tes or more) or remote subnets (MSS=536 bytes):

0 (default) All networks are assumed to be local (MSS=1460 bytes or more). 1 Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks. 2 All networks are assumed to be remote (MSS=536 bytes), except the local subnet.

sysLocation objec t). Only printable ASCI I characters are allowed. The maximum length is 64 characters. The default location i s undefined. ( Example:

south wall

)

netnum [mask]” where

1st floor,

24 TCP/IP Configuration ENWW

Table 3.2 TFTP Configuration File Parameters (2 of 3)

contact: ASCII character string that identifies the person who

administers or services the printer (SNMP sysContact object). This may i nclude how to contact this person. The default contact is undefined.

get-communityname:

set-communityname:

trap-dest: Enters a host’s IP address into the HP Jetdirect print

trap-community

-name:

Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. The community n ame must be ASCII characters. The maximum length is 32

Specifies a password that determines which SNMP SetRequests (control functions) the HP Jetdirect print server will respond to. The community name of an incoming SNMP SetRequest must match the print server’s “set community name” for the print server to respond. SetRequests must come from hosts that are configured in the print server’s host access list. Community names must be AS CII characters. The maximum length is 32 characters.

server’s SNMP trap destination list. If the list is empty, the print server does not send SNMP traps. The list may contain up to four entries. The default SNMP Trap Destination List is empty. To receiv e SNMP traps, the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps.

Community name (passw ord) included with SNMP traps that are sent by the HP Jetdirect print server to a host computer. The default community name is Community names must be AS CII characters. The maximum length is 32 characters.

characters.

public.

authenticationtrap:

ENWW TCP/IP Configuration 25

Configures the print serve r to send (on) or not send (off) SNMP authentication traps. Authentication traps indi cate that an SNMP request was received, but the community name check failed. The default is “off.”

Table 3.2 TFTP Configuration File Parameters (3 of 3)

telnet: If set to 0, this para meter ins tructs the p rint serv er not to

allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print serv er, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed.

port: For multiport Jetdirect prin t servers, identifies the port (1,

2, or 3) for port-specific commands. The default is 1.

banner: A port-specific paramete r that spec ifies printin g an LPD

banner page. 0 disables banner pages. 1 (default) enables banner pages.

Using DHCP

Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP print server uses. If you have a DHCP server on your network, the HP

Jetdirect print server automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002-compliant dynamic name services.

Jetdirect

Note DHCP services must be available on the server.

Refer to your system documentation or online help to install or enable DHCP services.

Note If the Jetdirect print server and BOOTP/DHCP

server are located on different subnets, IP configuration may fail unless the routing device supports “BOOTP Relay” (allows the transfer of BOOTP requests between subnets).

26 TCP/IP Configuration ENWW

UNIX Systems

For more information on setting up DHCP on UNIX systems, see the bootpd man page.

On HP-UX systems, a sample DHCP configuration file (dhcptab)

may be located in the /etc directory.

If your HP-UX system does not support Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic name services are available.

recommends

Windows Systems

HP Jetdirect print servers support IP configuration from a Windows DHCP server. This section describes how to set up a pool, or “scope,” of IP addresses that the Windows server can assign or lease to any requester. When configured for BOOTP/DHCP operation (factory default), the HP server for its IP configuration when the print server is turned on.

Jetdirect print server makes a request to the DHCP

Note This information is provided as an overview. For

specific information or for additional support, see the information supplied with your DHCP software.

Note To avoid problems resulting from IP addresses that

change, HP assigned IP addresses with infinite leases or reserved IP addresses.

ENWW TCP/IP Configuration 27

recommends that all printers be

Windows 2000 Server/Server 2003

To set up a DHCP scope on a Windows 2000 server, perform the following steps:

1. Run the Windows DHCP manager utility.

■ Windows 2000: Click Start, select Settings and Control

Panel. Open the Administrative Tools folder and run the DHCP utility.

■ Server 2003: Click Start, then select Control Panel. Open

the Administrative Tools folder and run the DHCP utility.

2. In the DHCP window, locate and select your Windows server in

the DHCP tree.

If your server is not listed in the tree, select DHCP and click the Action menu to add the server.

3. After selecting your server in the DHCP tree, click the Action

menu and select New Scope. This runs the Add New Scope Wizard.

4. In the Add New Scope Wizard, click Next.

5. Enter a Name and Description for this scope, then click Next.

6. Enter the range of IP addresses for this scope (beginning IP

address and ending IP address). Also, enter the subnet mask. then click Next.

Note If subnetting is used, the subnet mask defines

which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see Appendix

7. If applicable, enter the range of IP addresses within the scope

to be excluded by the server. Then click Next.

8. Set the IP address lease duration for your DHCP clients. Then

click Next.

HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step

11).

9. Select No to configure DHCP options for this scope later. Then

click Next.

28 TCP/IP Configuration ENWW

To configure DHCP options now, select Yes and click Next.

a. If desired, specify the IP address of the router (or default

gateway) to be used by clients. Then click Next.

b. If desired, specify the Domain Name and DNS (Domain

Name System) servers for clients. Click Next.

c. If desired, specify WINS server names and IP addresses.

Click Next.

d. Select Yes to activate the DHCP options now, and click

Next.

10. You have successfully set up the DHCP scope on this server. Click Finish to close the wizard.

11. Configure your printer with a reserved IP address within the DHCP scope:

a. In the DHCP tree, open the folder for your scope and select

Reservations.

b. Click the Action menu and select New Reservation.

c. Enter the appropriate information in each field, including

the reserved IP address for your printer. (Note: the MAC address for your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.)

d. Under “Supported types”, select DHCP only, then click

Add. (Note: Selecting Both or BOOTP only will result in a BOOTP configuration due to the sequence in which HP Jetdirect print servers initiate configuration protocol requests.)

e. Specify another reserved client, or click Close. The

reserved clients added will be displayed in the Reservations folder for this scope.

12. Close the DHCP manager utility.

ENWW TCP/IP Configuration 29

Enabling or Disabling DHCP

If you do not want your HP Jetdirect print server configured via DHCP, you must disable DHCP configuration. There are three methods for enabling or disabling DHCP:

1. You can use Telnet to enable or disable DHCP operation on the HP Jetdirect print server. When you disable a DHCP configuration via Telnet, the print server automatically releases any names and IP addresses associated with the DHCP server and re-initializes the TCP/IP protocol for the print server. At this point, the print server is unconfigured and begins to send BOOTP and RARP requests to acquire new (non-DHCP) configuration information.

2. You can modify the TCP/IP parameters via HP Web Jetadmin.

If you manually provide an IP address when disabling DHCP via Telnet, the print server still releases its DHCP-provided IP address but does not send BOOTP and RARP configuration requests. Instead, it uses the configuration information you have provided.

Therefore, if you provide the IP address you should also manually set all of the configuration parameters, such as subnet mask, default gateway, and idle timeout.

Note If the DHCP configuration state is changed from

disabled to enabled, the print server assumes it should acquire its configuration information from a DHCP server. This means that when the Telnet session is completed, the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted. The print server then attempts to acquire new configuration information by sending DHCP requests on the network to a DHCP server.

For DHCP configuration via Telnet, refer to “Using Telnet” in this chapter.

30 TCP/IP Configuration ENWW

Using RARP

This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems.

This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP server and to supply the IP address to the print server.

1. Turn the printer off.

2. Log onto your UNIX or Linux system as a superuser.

3. Make sure the RARP daemon is running on your system by typing the following command at the system prompt:

ps -ef | grep rarpd (Unix) ps ax | grep rarpd (BSD or Linux)

4. The system response should be similar to the following:

861 0.00.2 24 72 5 14:03 0:00 rarpd -a 860 0.00.5 36 140 5 14:03 0:00 rarpd -a

5. If the system does not display a process number for the RARP daemon, see the rarpd man page for instructions on starting the RARP daemon.

Jetdirect print

6. Edit the /etc/hosts file to add your designated IP address and

node name for the HP

192.168.0.1 laserjet1

7. Edit the /etc/ethers file (/etc/rarpd.conf file in HP-UX

10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP print server. For example:

00:60:b0:a8:b0:00 laserjet1

Note If your system uses Network Information Service

(NIS), you need to incorporate changes to the NIS host and ethers databases.

8. Turn the printer on.

ENWW TCP/IP Configuration 31

Jetdirect print server. For example:

Jetdirect

9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type:

ping <IP address>

where <IP address> is the assigned address from RARP. The

default IP address is 192.0.0.192.

10. If ping does not respond, see the chapter “Troubleshooting the HP Jetdirect Print Server.”

Using the arp and ping Commands

You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server.

Using the arp and ping commands with HP Jetdirect print servers requires the following:

● Windows or UNIX system configured for TCP/IP operation

● HP Jetdirect firmware version x.08.55 or later

● The LAN hardware (MAC) address of the HP Jetdirect print

server (specified on an HP Jetdirect configuration page, or on a label attached to HP Jetdirect external print servers)

Note On some systems, superuser rights may be required

for the arp command.

After an IP address is assigned via arp and ping commands, use

other tools (such as Telnet, embedded web server, or HP Web Jetadmin software) to configure other IP parameters.

To configure a Jetdirect print server, use the following commands. Depending on the system, the LAN hardware address requires a specific format.

● From a DOS prompt (Windows):

arp -s <IP address> <LAN hardware address> ping <IP address>

32 TCP/IP Configuration ENWW

● From a UNIX command prompt:

arp -s <IP address> <LAN hardware address> ping <IP address>

where <IP address> is the desired IP address to be assigned to the

print server. The arp command writes the entries to the arp cache on the workstation, and the ping command configures the IP

address on the print server.

For example:

● In Windows

arp -s 192.168.10.1 00-b0-60-a2-31-98 ping 192.168.10.1

● In UNIX

arp-s 192.168.10.1 00:b0:60:a2:31:98 ping 192.168.10.1

Note Once the IP address has been set on the print server,

additional arp and ping commands will be ignored. Once the IP address is configured, arp and ping

cannot be used unless the print server is reset to factory values.

On UNIX systems, the arp -s command may vary

between different systems.

Some BSD-based systems expect the IP address (or host name) in reverse order. Other systems may require additional parameters. See your system documentation for specific command formats.

ENWW TCP/IP Configuration 33

Using Telnet

This subsection describes how to configure the print server using

Telnet.

Note To use Telnet commands with the HP Jetdirect

print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match between the network identification of your system to that of the HP Jetdirect print server.

On Windows systems, you can use the following

route command at a DOS prompt to add a route to

the print server:

route add <IP address Jetdirect> <IP address workstation>

where <IP address Jetdirect> is the IP address

configured on the HP Jetdirect print server, and

<IP address workstation> is the IP address of

the workstation's network card that is attached to the same physical LAN as the print server.

CAUTION Using Telnet to change dynamically-configured

Jetdirect print servers (for example, using BOOTP, RARP, DHCP), may result in a static configuration depending on the parameter being changed.

To set configuration parameters, you must set up a Telnet connection from your system to the HP

1. Type the following at the system prompt:

telnet <IP address>

where <IP address> may be the assigned address from

BOOTP, RARP, DHCP, the printer control panel, or the default IP address. The default IP address is 192.0.0.192. The

<IP

address> is listed on the Jetdirect configuration page.

34 TCP/IP Configuration ENWW

Jetdirect print server.

2. When the server responds connected to IP address, press

Enter twice to make sure that the Telnet connection is initialized.

3. If you are prompted for a password, type the correct password.

By default, Telnet does not require a password, but you can set up to a 14-character password by using the password command (passwd). Once a password is set, password protection is

enabled. You can disable password protection by typing 0 (zero)

when prompted for a new password, or by performing a cold reset on the print server.

Note Any time during the Telnet session you can type:?

then press Enter to view available configuration parameters, the correct command format, and a list of additional commands to display. To print current

configuration information, type / then press

Enter.

Note The Present Config field in the Telnet Configuration

menu describes how the HP is configured. For example, if the HP

Jetdirect print server

Jetdirect print server is configured by your BOOTP server, the menu will contain the line, “present config=BOOTP.” Other possible configuration types are RARP, DHCP, or Telnet/Front Panel.

Note On Windows systems local echo should be

selected. To determine if local echo is enabled, perform the following:

● Run Microsoft Telnet and enter the display

command.

On UNIX systems, it is not necessary to select local echo.

ENWW TCP/IP Configuration 35

4. At the Telnet prompt “>” type:

parameter: value

then press Enter, where parameter refers to the configuration parameter you are defining, and value refers to the definitions

you are assigning to that parameter. Each parameter entry is followed by a carriage return.

See Table 3.3 for examples on assigning configuration parameters.

5. Repeat step 4 to set any additional configuration parameters.

6. When you have finished typing the configuration parameters, type:

quit

and press Enter to activate the configuration parameters.

To exit without activating parameters, type exit and press

Enter.

Telnet Configuration Parameter Examples

The examples in Table 3.3 show how to use Telnet configuration commands.

Note If a parameter is supplied by the DHCP server, its

value cannot be changed using Telnet without disabling DHCP.

36 TCP/IP Configuration ENWW

Table 3.3 Telnet Configuration Parameter Examples (1 of 2)

IP Address Parameter Example

Subnet Mask Example

Default Gateway Example

Syslog Server Example

Protocol Enabling/Disabling Example

Idle Timeout Parameter Example

ip:

192.168.10.1

subnet-mask:

255.255.255.0

default-gw:

192.168.10.2

syslog-server:

192.168.10.3

IPX/SPX: 1 dlc-llc: 1 ethertalk: 1

idle-timeout: 120

where ip identifies the param et er and 192.168.10.1 specifi es the address for the printer. By typing this parameter, you can overwrite the IP address used to make the Telnet connection with one you have selected.

where subnet-mask identi fies the parameter and 255.255.255.0 specifies the subnet mask.

where default-gw identifies the parameter and 192.168.10.2 specifies the IP address of the gateway. Note: If the HP Jetdirect print server is configured by DHCP and you change the subne t mask or the default gateway address (using front-panel, Telnet, or other tool), you should change th e IP address to release the present IP address back to the DHCP server IP address pool.

where syslog-server identifies the parameter and

192.168.10.3 specifies the IP address of that server.

(1 enables, 0 disables) (1 enables, 0 disables) (1 enables, 0 disables)

where idle-timeout identifies the parameter and 120 specifies the number of seconds an idle print data connection is allowed to remain open. If you set this parameter to 0, the connection does not terminate and no other host is able to make a connection.

Banner Page Parameter Example

ENWW TCP/IP Configuration 37

banner: 1 (1 enables, 0 disables)

Table 3.3 Telnet Configuration Parameter Examples (2 of 2)

Port and Banner Page Example

Set Community Name Example

DHCP Parameter Example

Host Name Example (to assign or change a name)

port:2 banner:0

set-cmntyname: my_network

dhcp-config: 1where dhcp-config: identifies

host-name: MY_PRINTER

For multiport Jetdirect print servers, ‘port’ speci fies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1.

where set-cmnty-name identifies the parameter and my_network specifies the name you want to set.

The Set Community Name parameter is a network management secu rity m ec han is m that enables external network management entiti es to set internal print server management (mib) values. The name can be from 1 to 32 alpha and numeric characters and can include the underscore (_) symbol.

the Dynamic H ost Configuration Protocol. (1 enables, 0 disables)

where MY_PRINTER is an alphanumeric string and must be all uppercase letters.

38 TCP/IP Configuration ENWW

Using Telnet to Erase the Existing IP Address

To erase the IP address during a Telnet session:

1. Type cold-reset, then press Enter.

2. Type quit, then press Enter to exit Telnet.

Note This procedure resets all TCP/IP parameters, but

only affects the TCP/IP subsystem. After this has been done the print server should be power cycled. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected.

Using the Embedded Web Server

You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer to Appendix

ENWW TCP/IP Configuration 39

Moving to Another Network

When moving an HP Jetdirect print server that is configured with an I P ad d res s to a ne w n e tw o rk , mak e su re t hat t he I P a ddre ss d oes not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. Cold reset the print server (see Chapter Print Server,” for instructions).

If the current BOOTP server is not reachable, you may need to locate a different BOOTP server and configure the printer to this server.

If the print server was configured using BOOTP, DHCP or RARP, edit the appropriate system files with updated settings. If the IP address was manually set (for example, Telnet), reconfigure IP parameters as described in this chapter.

6, “Troubleshooting the HP Jetdirect

40 TCP/IP Configuration ENWW

Configuring for LPD Printing

Introduction

The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP various systems that support LPD printing. These instructions include:

● LPD on UNIX Systems

■ Configuring BSD-based UNIX systems using LPD

■ Configuring print queues using the SAM utility (HP-UX

systems)

● LPD on Windows Systems

About LPD

Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems.

Jetdirect print server for use with

Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include:

● Berkeley-based (BSD) UNIX systems

● HP-UX

● Solaris

● IBM AIX

● Linux

● Microsoft Windows

● Apple Mac OS

The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary. See your system documentation for the correct syntax.

ENWW 41

Note The LPD functionality can be used with any host

implementation of LPD that complies with the RFC

1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems.

The LPD programs and protocol include the following:

Table 4.1 LPD Programs and Protocols

Program Name Purpose of Program

lpr Queues jobs for printing lpq Displays print queues lprm Removes jobs from print queues lpc Controls print queues lpd Scans and prints the files if the specified

printer is connected to the system. If the specified printer is connected to another

system, this proces s fo rwards the fil es to an lpd process on the remote system where the files are to be printed.

Requirements for Configuring LPD

Before you can use LPD printing, your printer must be properly connected to the network through the HP you must have print server status information. This information is listed on the HP

Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions. You must also have the following:

● An operating system that supports LPD printing.

● Superuser (root) or Administrator access to your system.

42 Configuring for LPD Printing ENWW

Jetdirect print server, and

● The LAN hardware address (or station address) of the print

server. This address is printed with print server status information on the HP form:

LAN HW ADDRESS: xxxxxxxxxxxx

where x is a hexadecimal digit (for example, 001083123ABC).

● An IP address configured on the HP Jetdirect print server.

Jetdirect configuration page and is of the

LPD Setup Overview

The following steps are necessary to configure the HP Jetdirect print server for LPD printing:

1. Setting up IP parameters.

2. Setting up print queues.

3. Printing a test file.

The following sections provide detailed descriptions for each step.

Step 1. Setting Up IP Parameters

To set up IP parameters on the HP Jetdirect print server, refer to chapter appendix A.

3. For more information on TCP/IP networks, refer to

Step 2. Setting Up Print Queues

You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names

text and raw in the following examples (see rp tag) have special

meanings.

Table 4.2 Supported Queue Names

raw, raw1, raw2, raw3 no processing text, text1, text2, text3 carriage return added auto, auto1, auto2, auto3 automatic

ENWW Configuring for LPD Printing 43

The line printer daemon on the HP Jetdirect print server treats

data in the text queue as unformatted text or ASCII, and adds a

carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination command (value

printer daemon treats data in the raw queue as formatted files in

PCL, PostScript, or HP-GL/2 languages and sends the data without

change to the printer. Data in the auto queue will be automatically

processed as text or raw, as appropriate. If the queue name is not one of the above, the HP Jetdirect print server assumes it to be

raw1.

of 2) is issued at the beginning of the job.) The line

Step 3. Printing a Test File

Print a test file using the LPD commands. For instructions, see the information provided for your system.

44 Configuring for LPD Printing ENWW

LPD on UNIX Systems

Configuring Print Queues for BSD-based Systems

Edit the /etc/printcap file to include the following entries:

printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, or auto) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name:

where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue

designation.

For more information on printcap see the printcap man page.

Example 1

(suggested name for an ASCII or text printer):

lj1_text|text1:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/lj1_text.log:\ :sd=/usr/spool/lpd/lj1_text:

Example 2

(suggested name for PostScript, PCL, or HP-GL/2 printers):

lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw:

ENWW Configuring for LPD Printing 45

If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.

Make sure your users know the printer names for the printers, since they must type those names on the command line for printing.

Create the spooling directory by making the following entries. At the root directory, type:

mkdir /usr/spool/lpd cd /usr/spool/lpd mkdir printer_name_1 printer_name_2 chown daemon printer_name_1 printer_name_2 chgrp daemon printer_name_1 printer_name_2 chmod g+w printer_name_1 printer_name_2

where printer_name_1 and printer_name_2 refer to the

printers to be spooled. You may spool several printers. The following example shows the command to create the spooling directories for printers used for text (or ASCII) printing and for PCL or PostScript printing.

Example:

mkdir /usr/spool/lpd cd /usr/spool/lpd mkdir lj1_text lj1_raw chown daemon lj1_text lj1_raw chgrp daemon lj1_text lj1_raw chmod g+w lj1_text lj1_raw

46 Configuring for LPD Printing ENWW

Configuring Print Queues Using SAM (HP-UX systems)

On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files.

Before you execute the SAM program, select an IP address for the HP

Jetdirect print server and set up an entry for it in the

/etc/hosts file on your system running HP-UX.

1. Start the SAM utility as a superuser.

2. Select Peripheral Devices from the Main menu.

3. Select Printers/Plotters from the Peripheral Devices menu.

4. Select Printers/Plotters from the Printers/Plotters menu.

5. Select Add a Remote Printer from the Actions list, then select a printer name.

Examples: my_printer or printer1

6. Select a remote system name.

Example: jetdirect1 (node name of the HP Jetdirect print

server)

7. Select a remote printer name.

Type text for ASCII or raw for PostScript, PCL, or HP-GL/2.

8. Check for a remote printer on a BSD system. You must type Y.

9. Click OK at the bottom of the menu. If the configuration is successful, the program prints the message:

The printer has been added and is ready to accept print requests.

10. Click OK and select Exit from the List menu.

11. Select Exit Sam.

Note By default, the lpsched is not running. Make sure

you turn the scheduler on when you set up your print queues.

ENWW Configuring for LPD Printing 47

Printing a Test File

To verify that the printer and print server connections are correct, print a test file.

1. At the UNIX system prompt type:

lpr -Pprinter_name file_name where printer_name is the designated printer and

file_name refers to the file to be printed.

Examples (for BSD-based systems):

Text File: lpr -Ptext1 textfile PCL File: lpr -Praw1 pclfile.pcl PostScript File: lpr -Praw1 psfile.ps HP-GL/2 File: lpr -Praw1 hpglfile.hpg

For HP-UX systems, substitute lp -d for lpr -P.

2. To get print status, type the following at the UNIX prompt:

lpq -Pprinter_name where printer_name is the designated printer.

Examples (for BSD-based systems):

lpq -Ptext1 lpq -Praw1

For HP-UX systems, substitute lpstat for lpq -P to get print

status.

This completes the process for configuring the HP Jetdirect print server to use LPD.

48 Configuring for LPD Printing ENWW

LPD on Windows 2000/Server 2003 Systems

This section describes how to configure Windows systems to use the HP

Jetdirect LPD (Line Printer Daemon) services.

The process consists of two parts:

● Installing TCP/IP software (if not already installed).

● Configuring a network LPD printer.

Installing TCP/IP Software

This procedure lets you check whether you have TCP/IP installed on your Windows

Note You may need your Windows System distribution

1. To check whether you have Microsoft TCP/IP Printing protocol and TCP/IP printing support:

■ Windows 2000: Click Start, Settings, Control Panel. Then

double-click the Network and Dial-up Connections folder. Select the Local Area Connection for your network, then click the File menu and select Properties.

system, and to install the software if necessary.

files or CD-ROMs to install TCP/IP components.

■ Server 2003: Click Start, All Programs, Accessories,

Communications, and open the Network Connections

folder. Double-click the Local Area Connection for your network and click Properties.

If Internet Protocol (TCP/IP) is listed and enabled in the list of components used by this connection, the necessary software is already installed. (Proceed to “ Windows 2000/Server 2003 Systems”). if not, go to step 2.

ENWW Configuring for LPD Printing 49

Configuring a Network Printer for

2. If you have not previously installed the software:

■ Windows 2000/Server 2003: In the Local Area Connection

Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to

add the Internet Protocol (TCP/IP).

Follow the instructions on the screen.

3. Enter TCP/IP configuration values for the computer:

■ Windows 2000/Server 2003: On the General tab in the Local

Area Connection Properties window, select Internet

Protocol (TCP/IP) and click Properties.

If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces.

If you are configuring a client, check with your Network Administrator to learn whether you should enable automatic TCP/IP configuration or whether you should type a static IP address, default gateway address, and subnet mask in the appropriate spaces.

4. Click OK to exit

5. If prompted, exit Windows and restart your computer for the changes to take

effect.

Configuring a Network Printer for Windows 2000/Server 2003 Systems

Set up the default printer by performing the following steps.

1. Verify that the Print Services for Unix is installed (required for LPR port availability):

a. Windows 2000: Click Start, Setup, and Control Panel.

Double-click the Network and Dial-up Connections folder.

Server 2003: Click Start, All Programs, Accessories, Communications, and open the Network Connections folder.

b. Click the Advanced menu and select Optional

Networking Components.

50 Configuring for LPD Printing ENWW

c. Select and enable Other Network File and Print

Services.

d. Click Details, and verify that Print Services for Unix is

enabled. If not, enable it.

e. Click Okay, and then Next.

2. Windows 2000: Open the Printers folder (from the Desktop, click Start, Settings, and Printers).

Server 2003: Open the Printers and Faxes folder (from the Desktop, click Start, Printers and Faxes).

3. Double-click Add Printer. From the Add Printer Wizard welcome screen, click Next.

4. Select Local printer, and disable automatic detection for Plug and Play printer installation. Click Next.

5. Choose Create a new port, and select LPR Port. Click Next.

6. In the Add LPR compatible printer window:

■ Enter the DNS name or IP address of the HP Jetdirect print

server.

■ Enter (in lower case) raw, text, or auto for the name of the

printer or print queue on the HP Jetdirect print server.

Then click OK.

Note The HP Jetdirect print server treats text files as

unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages.

For HP Jetdirect external print servers with three

ports, use raw1, raw2, raw3, text1, text2, text3 or auto1, auto2, auto3 to specify the port.

7. Select the Manufacturer and Printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next.

8. Choose to keep the existing driver, if prompted. Click Next.

9. Enter a printer name, and choose whether this printer will be the default printer. Click Next.

ENWW Configuring for LPD Printing 51

10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifies the printer to other users. Click Next.

11. If desired, enter a location and other information for this printer. Click Next.

12. Choose whether to print a test page, and click Next.

13. Click Finish to close the wizard.

Verifying the Configuration

Print a file from any application. If the file prints correctly, the configuration was successful.

If the print job is not successful, try printing directly from DOS using the following syntax:

lpr -S<ipaddress> -P<queuename> filename

where ipaddress is the IP address of the print server, queuename is the name “raw” or “text” and filename is the file you wish to

print.If the file prints correctly, the configuration was successful. If the file does not print, or prints incorrectly, see the chapter “

Troubleshooting the HP Jetdirect Print Server.”

Printing from Windows Clients

If the LPD printer on the Windows server is shared, Windows clients can connect to the printer on the server using the Windows Add Printer utility in the Printers folder.

52 Configuring for LPD Printing ENWW

FTP Printing

Introduction

FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.

The HP Jetdirect FTP server can be enabled or disabled through a configuration utility, such as Telnet.

Requirements

FTP printing requires the following:

● HP Jetdirect print servers with firmware version x.08.55 or later.

● TCP/IP client systems with FTP that complies with RFC 959.

Note For the most recent list of tested systems, visit the

HP online support at www.hp.com/support/net_printing.

ENWW 53

Print Files

The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.

Using FTP Printing

FTP Connections

Similar to standard FTP file transfers, FTP printing uses two TCP connections: a control connection and a data connection.

Once an FTP session is opened, it remains active until either the client closes the connection or the data and control connections are idle for 900 seconds (15 minutes). (This setting cannot be configured.)

Control Connection

Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to three control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed.

FTP control connections use TCP port 21.

Data Connection

A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands

that require a data connection (such as FTP ls, dir or put

commands).

54 FTP Printing ENWW

Although the ls and dir commands are always accepted, the HP

Jetdirect FTP server supports only one data connection for printing at a time.

The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode, which marks the end-of-file by closing the data connection.

Once a data connection is established, the file transfer type (ASCII or binary) can be specified. Although some clients may attempt to autonegotiate a transfer type, the default is ASCII. To specify the

transfer type, enter the bin or ascii command at the FTP prompt.

FTP Login

To start an FTP session, enter the following command from a MS-DOS or UNIX command prompt:

ftp <IP address>

where <IP address> is the valid IP address or node name

configured for the HP Jetdirect print server.

If the connection is successful, the HP Jetdirect model and firmware version will be displayed.

After a successful connection, the user is prompted for a login name and password. The default is the client’s login name. The Jetdirect FTP server will allow any user name. Passwords are ignored.

If login is successful, a message “230” will be displayed on the client system. In addition, the available HP Jetdirect ports for printing will be displayed. HP Jetdirect external print servers with multiple ports will display all available ports, with Port1 the default port. To

change ports, use the FTP cd (change directory) command. For an

example of a successful login, see “

Example of an FTP Session.”

Ending the FTP Session

To end an FTP session, type quit or bye.

ENWW FTP Printing 55

Commands

Table 5.1 summarizes commands available to the user during an FTP printing session.

Table 5.1 User Commands for HP Jetdirect FTP Server

Command Description

user <username> <username> specifies a user. Any user will be

accepted and can print to the selected port.

cd <port#> <port#> selects a port number for printing. For

Jetdirect single-port print servers, only port1 is

HP available. For multiport print servers, specify port1 (default), port2, or port3.

cd/ / specifies the roo t directory of the HP Jetdirec t FTP

server.

quit quit or bye terminates the FTP session with the bye dir dir or ls displays the contents of the current ls

pwd Displays the current directory or the current Jetdirect

HP Jetdirect print server.

directory. If this command is typed in the root directory, a list of available ports for printing is displayed. For multiport print servers, the available ports for printing are PORT1 (defau lt), PORT2, and PORT3.

printing port.

put <filename> <filename> specifies the file to send to the

selected HP Jetdi rect print server port. For multiport print servers, a dif ferent po rt can be sp ecified in the command: put

bin Configures an FTP binary (image) file transfer. ascii Configures an FTP ASCII file tra nsfer. HP Jetdirect

print servers supp ort only non-print format control for character transfer s (standard values for spac ing and margins are used).

Ctrl-C Press the Ctrl and C key board ke ys simulta neously

to abort the FTP servic e command and any transfer of data. The data connection is closed.

rhelp Displays the FTP commands supported.

56 FTP Printing ENWW

Example of an FTP Session

This is an example of a typical FTP printing session:

System> ftp 192.168.10.1 Connected to 192.168.10.1 220 JD FTP Server Ready Name (192.168.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password:

230- Hewlett-Packard J7983G FTP Server Version 1.0 Directory: Description:

--------------------------PORT1 (default) Print to port 1 (HP LaserJet 4000) PORT2 Print to port 2 (HP Color LaserJet 4500) PORT3 Print to port 3 (unknown device)

To print a file use the command: put <filename> [portx] or 'cd' to desired port and use: put <filename>

Ready to print to PORT1 230 User logged in.

Remote system type is UNIX. Using binary mode to transfer files. ftp> pwd 257 "/" is current directory. (default port is PORT1: HP LaserJet 4000) ftp> cd port1 250 CWD command successful ftp>pwd 257 "/PORT1" is current directory. (HP LaserJet 4000) ftp> bin 200 Type set to I ftp> put test 200 PORT command successful 150 Opening data connection... 226 Transfer complete. 18 bytes sent in 0.00 seconds (37.40 Kbytes/s) ftp> quit 221 Goodbye System> script done on Mon Apr 12 16:50:24 2006

ENWW FTP Printing 57

Troubleshooting the HP Jetdirect Print Server

Introduction

This chapter describes how to diagnose and correct problems associated with the HP

A flowchart guides you to the correct procedures for troubleshooting the following:

● Printer problems

● HP Jetdirect hardware installation and connection problems

● Network related problems

This chapter also helps you to understand your HP Jetdirect print server configuration page.

To troubleshoot your HP Jetdirect print server, you may need the following items:

● Your printer’s user guide

● Your printer's getting started guide

● The installation manuals for your print server

● The diagnostics tools and utilities provided with your network

software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems)

● A printer configuration page

Jetdirect print server.

Note Frequently asked questions about installing and

configuring HP at HP

online support at

http://www.hp.com/support/net_printing.

58 Troubleshooting the HP Jetdirect Print Server ENWW

Jetdirect print servers can be found

Resetting to Factory Defaults

Parameters on the HP Jetdirect print server (for example, the IP

address) can be reset to factory default values using the following

procedures:

● HP Jetdirect External Print Servers

Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord.

After resetting the HP Jetdirect print server, you may need to reconfigure your computers for printing.

ENWW Troubleshooting the HP Jetdirect Print Server 59

General Troubleshooting

Troubleshooting Chart - Assessing the Problem

Figure 6.1 Assessing the Problem

60 Troubleshooting the HP Jetdirect Print Server ENWW

Procedure 1: Verifying that the Printer is On and Online

Check the following items to make sure the printer is ready to print.

1. Is the printer plugged in and turned on?

Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer.

2. Is the printer online?

The online light should be lit. If it is not, press the appropriate key to place the printer online.

3. Is the printer’s control panel display indicate normal operation (on printers with

■ Make sure the HP Jetdirect print server is installed correctly.

■ See your printer documentation for a complete list of control

displays)?

panel messages and corrective actions.

Procedure 2: Printing an HP Jetdirect Configuration Page

The HP Jetdirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP ability to print a configuration page provides an indication that the printer is operating correctly. See the end of this chapter for descriptions of the information on the configuration pages.

Jetdirect print server. The

Check the following items if the configuration page does not print.

1. Is the print server turned on and properly connected to the printer? Ensure the print server is plugged into a power source. Check the cable connection to the printer.

2. Did you perform the correct steps on the printer to print the configuration page?

Press the Test button.

3. Does an error message appear on the printer control panel display?

■ See your printer documentation for a complete list of control

panel messages and corrective actions.

ENWW Troubleshooting the HP Jetdirect Print Server 61

Procedure 3: Resolving Printer Display Error Messages

Try to isolate the problem to either the printer or the print server.

1. Disconnect the print server from the printer. Does the same error message appear on the printer?

■ See your printer documentation for a complete list of control

panel messages and corrective actions.

Procedure 4: Resolving Printer Communication Problems with the Network

Check the following items to verify that the printer is communicating with the network. This information assumes you have already

printed a configuration page.

1. Is there any physical connection problems between the workstation or file server and the HP

Verify network cabling, connections, and router configurations.

2. Are your network cables connected properly?

Make sure that the printer is attached to the network using the appropriate HP each cable connection to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the switch, hub or transceiver.

Jetdirect print server port and cable. Check

Jetdirect print server?

3. Have any software applications been added to the network?

Make sure they are compatible and that they are installed correctly with the correct printer drivers. Refer to the appropriate chapter for your network operating system to verify the connection.

4. Are other users able to print?

The problem may be workstation specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare).

5. If other users are able to print, are they using the same network operating system?

Check your system for proper network operating system setup.

62 Troubleshooting the HP Jetdirect Print Server ENWW

6. Is your protocol enabled?

Check the STATUS line for your protocol on the Jetdirect configuration page. See the end of this chapter for descriptions of the information on the configuration page.

7. Is there an error message in the protocol’s section on the configuration page?

See the chapter “HP Jetdirect Configuration Page Messages” for a list of error messages.

8. If you are using Novell NetWare, does the printer (node address) appear in the HP

■ Verify network and HP Jetdirect settings on the configuration

Web Jetadmin software?

page. See the end of this chapter for descriptions of the information on the configuration page.

■ See the troubleshooting section in the online help included

with the HP

Web Jetadmin software.

9. On a TCP/IP network, can you communicate with the print server.

■ Use a ping command to verify a network connection with the

print server.

10. If you are on a TCP/IP network, can you use Telnet to print directly to the printer?

■ Use the following Telnet command:

telnet <IP address> <port>

where <IP address> is the IP address assigned to the

Jetdirect print server and <port> is 9100. (HP Jetdirect

data port 9101 or 9102 can also be used for ports 2 or 3 respectively, of a Jetdirect multiport external print server.)

■ In the Telnet session, type in data and press Enter.

■ The data should print to the printer (a manual form feed may

be required).

11. Does the printer appear in the HP Web Jetadmin software?

■ Verify network and HP Jetdirect settings on the configuration

page. See the end of this chapter for descriptions of the information on the configuration page.

■ See the troubleshooting section in the online help included

with the HP

ENWW Troubleshooting the HP Jetdirect Print Server 63

Web Jetadmin software.

Understanding the Ethernet Configuration Pages (External Print Servers)

This section describes the Ethernet/802.3 configuration page for HP

Jetdirect external print servers.

The networking section of each configuration page is divided into sections. The item numbers in the following table correspond to the callouts in Figures

Table 6.1 External Print Server (1 of 2) Configuration Pages

Item Description Troubleshooting Information

6.2 and 6.3.

1 HP Jetdirect product

information (Table

2 HP Jetdirect print server

status information (Table 7.2)

3 Network statistics

(Table

7.3)

4 Novell NetWare status

information (Table

5 DLC/LLC configuration

messages (Table

6 TCP/IP status

information (Table

7.1)

7.4)

7.5)

7.6)

Firmware revision number, type of network (Ethernet), LAN hardware address, port selection type, active ports (three-port print servers), spe ed, and manufacturing identification number.

Lists error conditions or Ready.

Packets received, framing errors, transmit collisions, and other network statistics.

Novell NetWare frame types received. May indicate if the print se rver is locking onto the wrong frame type , that multiple frames are using the same network number, and more.

Status for the DLC/LLC protocol.

TCP/IP status, IP address, BOOTP server, and other configuration information.

64 Troubleshooting the HP Jetdirect Print Server ENWW

Table 6.1 External Print Server (2 of 2) Configuration Pages

Item Description Troubleshooting Information

7 Apple EtherTalk status

information (Table

8 SNMP Messages (Table

7.8)

7.7)

(Ethernet only) If the AppleTalk p rotocol is working properly, or if it is enabled. Use NET and NODE to verify the printer is communicating correctly on the network. ZONE verifies you selected the correct printer. P2 (below READY) indicates you are using the Phase 2 EtherTalk protocol, which sh ould be the same on your printer as on your Mac OS.

Provides SNMP community name status.

Figure 6.2 Ethernet Configuration Page

(External Single Port Print Servers)

ENWW Troubleshooting the HP Jetdirect Print Server 65

Figure 6.3 Ethernet Configuration Page

(External Three-Port Print Servers)

66 Troubleshooting the HP Jetdirect Print Server ENWW

HP Jetdirect Configuration Page Messages

Introduction

This chapter describes the messages, network statistics, and status that can be printed on a Jetdirect configuration page.

These messages include configuration information and error messages for each network operating system. The configuration information for individual networks is listed in the following tables:

● Table 7.1 — HP Jetdirect Product Information

● Table 7.2 — General HP Jetdirect Messages (status and error

messages listed in alphabetical order)

● Table 7.3 — Network Statistics

● Table 7.4 — Novell NetWare Configuration Messages

● Table 7.5 — DLC/LLC Configuration Messages

● Table 7.6 — TCP/IP Configuration Messages

● Table 7.7 — Apple EtherTalk Configuration Messages

● Table 7.8 — SNMP Messages

Note See the chapter “Troubleshooting the HP Jetdirect

Print Server” for descriptions and illustrations of Ethernet configuration pages.

ENWW 67

Table 7.1 HP Jetdirect Product Information

Message Description

HP JETDIRECT JXXXXX Identifies the HP Jetdirect print server model number. FIRMWARE REVISION:

X.XX.XX LAN HW ADDRESS:

XXXXXXXXXXXX PARALLEL

PORT X:

MFG ID: The manufacturing identification code. DATE MANUFACTURED Identifies the date of manufacture of the HP Jetdirect print

PORT SELECT: Specifies the port on the print server that has been

PORT CONFIG Indicates whether the RJ-45 port on the HP Jetdirect print

AUT ONEGOTIATION ON OFF

WEBJA SERVER xxx.xxx.xxx.xxx

The firmware revision number of the HP Jetdirect print server currently installed in the printer.

The 12-digit hexadecimal network address of the

Jetdirect print server.

HP CENTRONICS indicates a standard parallel connection

that transfers data in one direction only (to the printer).

BIDIRECTIONAL indicates a parallel connection that supports bidirectional communications. BITRONICS indicates a parallel connection that supports bidirectional communications.

ECP_MLC or ECP_MLC2 indicates a bidirectional parallel connection (IEEE-1284) that supports an enhanced capabilities port.

DISCONNECTED indicates that no printer is attached to the port or the printer is not turned on.

server.

detected for use: RJ-45.

If DISCONNECTED is displayed, verify that the network cable has been properly attached to the desired port.

server is configured for network communications using a 10/100Base-TX full- or half-duplex channel.

Identifies whether IEEE 802.3 Autonegotiation on the

Jetdirect 10/100TX port is enabled (ON) or disabled

HP (OFF). If ON, the HP automatically configure itself onto the network at the proper speed (10 or 100 Mbps) and mode (half or full duplex). If OFF, you must manually configure the speed and mode using switches or jumpers on the print server.

Identifies the IP address or domain name of the server that the HP

Jetdirect print server uses for Web Jetadmin

services.

Jetdirect print server will attempt to

68 HP Jetdirect Configuration Page Messages ENWW

Table 7.2 General HP Jetdirect Messages (1 of 10)

Message Description

ARP DUPLICATE IP ADDRESS

BABBLE ERROR Run the power-on self-test: turn the printer off, then on

BAD BOOTP REPLY An error was detected in the BOOTP reply that the

BAD BOOTP TAG SIZE The tagsize in a vendor specific field in the BOOTP reply

BOOTP/DHCP IN PROGRESS

CF ERR - ACCESS LIST EXCEEDED

CF ERR - FILE INCOMPLETE

CF ERR - INVALID PARAM

CF ERR - LINE TOO LONG

CF ERR - MISSING PARAM

CF ERR - TRAP LIST EXCEEDED

CF ERR - UNKNOWN KEYWORD

The ARP layer has detected another node on the network using the same IP address as the HP server. Extended error information below this message shows the hardware address of the other node.

again. If the error persists, replace the HP server. For information on replacing your HP print server, see the hardware installation guide for your print server.

Jetdirect print server received. The BOOTP reply either had insufficient data in the UDP datagr am to contain the minimum BOOTP header of 236 bytes, had an operation field that was not BOOTPREPLY(0X02), had a header field that did not match the print servers hardware address, or had a UDP source port that was not the BOOTP server port (67/udp).

is either 0, or greater than the remaining number of unprocessed bytes in the vendor specified area.

The HP Jetdirect print server is currently in the process of obtaining its basic IP configuration information through BOOTP/DHCP, and has not detected any errors.

The TFTP configuration file specified too many access list entries using the “allow:” keyword.

The TFTP configuration file contained an incomplete last line that did not end in a newline character.

A line in the TFTP configuration file contained an invalid value for one of the parameters on that line.

A line being processed in the TFTP configuration file was longer than the HP

A line in the TFTP configuration file was missing a required parameter.

The TFTP configuration file specified too many trap destination list entries using the “trap-destination:” keyword.

A TFTP configuration file line contained an unknown keyword.

Jetdirect print server could accept.

Jetdirect print

Jetdirect

ENWW HP Jetdirect Configuration Page Messages 69

Table 7.2 General HP Jetdirect Messages (2 of 10)

Message Description

CONFIGURATION ERROR

CRC ERROR Check the network topology and verify all cable segments.

DHCP NACK After several attempts, the DHCP server has failed to

DISCONNECTED The Novell NetWare protocol is disconnected. Check the

DISCONNECTING FROM SERVER

DISCONNECTING - SPX TIMEOUT

DUP NODE ADDRESS The HP Jetdirect print server found another station on the

ERR NEGOTIATING BUFFER SIZE

FAIL RESERVING PRINTER NUM

FRAMING ERROR Chec k the network topology and verify all cable segments.

The configuration information for the NetWare functions is not stored correctly on the HP the installation software to reconfigure. If this error persists, there may be a problem with the HP print server.

Check for damaged cables.

acknowledge the configuration. The Jetdirect print server will restart the configuration process.

server and the print server. The server has been shut down because of a configuration

change or reset request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another I/O port or another network protocol.

The SPX connection to the print server was lost after the connection had been made. This indicates a possible network problem, or a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server.

ring that already has the address which the HP print server wishes to use. Make sure that all addresses are unique.

A failure was detected when selecting the buffer size to be used when reading print data from the file server. This ma y indicate a network problem.

When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected.

The SPX connection to the print server was lost when the HP

Jetdirect print server attempted to reserve the printer number. This indicates a possible network problem, or a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server.

Check for damaged cables.

Jetdirect print server. Rerun

Jetdirect

70 HP Jetdirect Configuration Page Messages ENWW

Table 7.2 General HP Jetdirect Messages (3 of 10)

Message Description

INITIALIZING TR Y ING TO CONNECT TO SERVER

INVALID GATEWAY ADDRESS

INVALID IP ADDRESS The IP address specified for the HP Jetdirect print server

INVALID SERVER ADDRESS

INV ALID SU BNET MASK The IP subnet mask specified for the HP Jetdirect print

INVALID SYSLOG ADDRESS

INVALID TRAP DEST ADDRESS

I/O CARD INITIALIZING (INIT)

I/O CARD NOT READY There is a problem with the print server or its configuration.

I/O CARD READY The HP Jetdirect print server is connected and awaiting

LAN ERROR-AUTO REMOVAL

LAN ERROR-BABBLE Check the network connections. If the connections are

The HP Jetdirect print server is trying to connect to the NetWare server(s). This is a normal message. Wait until the connection is established or another status message appears.

The default gateway IP address specified for the HP

Jetdirect print server (through BOOTP or NOVRAM)

is an invalid IP address for specifying a single node.

(through BOOTP or NOVRAM) is an inval id IP address for specifying a single node.

The TFTP server IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for specifying a single node.

server (through BOOTP or NOVRAM) is an invalid subnet mask.

The syslog server IP address specified for the HP

Jetdirect print server (through BOOTP) is an invalid IP

address for specifying a single node. One of the SNMP trap (Trap PDU) destination IP

addresses specified for the HP (through TFTP) is an invalid IP address for specifying a single node.

The HP Jetdirect print server is initializing the network protocols. For more information, see the network operating system status line on the configuration page.

Following the I/O CARD NOT READ Y message is a status message. See this table for a detailed explanation of all status messages.

data. Run the power-on self-test: turn the printer off, then on

again. If this message reappears on another configuration page, you may ha ve a problem with one of the HP print servers on your network. Check all the print servers on the network for proper operation.

intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP print server. For replacement instructions, see the hardware installation guide for your print server.

Jetdirect print server

Jetdirect

ENWW HP Jetdirect Configuration Page Messages 71

Table 7.2 General HP Jetdirect Messages (4 of 10)

Message Description

LAN ERROR-CONTROLLER CHIP

LAN ERROR-EXTERNAL LOOPBACK

LAN ERROR-INFINITE DEFERRAL

LAN ERROR-INTERNAL LOOPBACK

LAN ERROR-LOSS OF CARRIER

LAN ERROR-NO LINKBEAT

LAN ERROR-NO SQE Check the network connections. If the connections are

LAN ERROR-RECEIVER OFF

LAN ERROR-REMOVE RECEIVE

LAN ERROR-RETRY FAULTS

Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP print server.

The HP Jetdirect print server is incorrectly connected to your network or is defective. Make sure your HP print server is correctly attached to your network. In addition, check the cabling and connectors.

There is a network congestion problem. Check network cables. Note: If the print server is not connected to the network, this error cannot occur.

Check all network connections.

Check the network connections. If the connections are intact, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the

Jetdirect print server.

HP This message is displayed if Link Beat is not sensed.

Check the network cable, and verify that the concentrator/hub is providing Link Beat.

intact, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the

Jetdirect print server.

HP There may be a problem with your network cab ling or the

Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists after the printer is turned on again, there is a problem with the HP

Run the power-on self-test: turn the print server off, then on again. If this message reappears on the resulting configuration page, you may have a problem with one of

Jetdirect print servers on your network. Check all

the HP

Jetdirect print servers on the network for proper

the HP operation.

There is a problem with your network cabling or external network configuration. Check the network cables and connections. Verify operation of the hub or switch port.

Jetdirect print server.

Jetdirect

72 HP Jetdirect Configuration Page Messages ENWW

Table 7.2 General HP Jetdirect Messages (5 of 10)

Message Description

LAN ERROR-TRANSMITTER OFF

LAN ERROR-UNDERFLOW

LAN ERROR-WIRE FAULT

LATE COLLISION ERROR

LOSS OF CARRIER ERROR

MEMORY ERROR Run the power-on self-test: turn the print server off,

NDS AUTHENTICATION ERROR

NDS CONNECTION STATE ERROR

NDS ERR: CANNOT READ Q HOST

NDS ERR: CHANGE PSSWD FAILED

NDS ERR: EXCEEDS MAX SER VERS

NDS ERR: INVALID SRVR VERS

NDS ERR: MAX PRINT OBJECTS

There may be a problem with your network cab ling or the

Jetdirect print server. Check the cabling and

HP connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP server.

There may be a problem with your network cab ling or the HP

Jetdirect print server. Check the cabling and connectors on your network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP

There is a problem with the network cabling. Check the cabling between the printer and the network.

Check the network topology , verify all cable segments, and make sure no segment is too long.

Check the network connections. If the connections are intact, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the

Jetdirect print server.

on again. If the error persists, replace the

then HP

Jetdirect print server. Unable to log onto the NetWare directory tree. Make sure

that the print server object is defined in the directory at the correct context.

The HP Jetdirect print server cannot change the NDS connection state. Check licenses on the spooling server.

Cannot locate the file server on the network. The server may not be running at this time or a communications problem may exist.

Cannot modify the print server password to the value expected by the HP

More queues were assigned than the HP Jetdirect p rint server can handle. Remove one or more print queues from the list to be serviced by Queue Server Mode.

The current version of the NetWare file server is not supported.

Too many printer objects are assigned to the print server object. Reduce the number of printer objects assigned to the print server using NWADMIN.

Jetdirect print server.

Jetdirect print

ENWW HP Jetdirect Configuration Page Messages 73

Table 7.2 General HP Jetdirect Messages (6 of 10)

Message Description

NDS ERR: MAX QUEUE OBJECTS

NDS ERR: NO PRINTER OBJECTS

NDS ERR: NO QUEUE OBJECTS

NDS ERR: SRVR NAME UNRESOLVD

NDS ERR: UNABLE TO FIND TREE

NDS ERR: UNABLE TO LOGIN

NDS ERR: UNRESOL VD PRNTR OBJ

NDS ERR: UNRESOLVED QUEUE

NDS PRINT OBJ QUEUE LIST ERROR

NDS PRINT SERVER NAME ERROR

NDS PRINTER OBJ NOTIFY ERR

NDS PRNT SRVR PUBLIC KEY ERR

NDS PS PRINTER LIST ERROR

NDS SRVER PUBLIC KEY ERR

NO QUEUE ASSIGN E D The HP Jetdirect print server detected that the print server

T oo man y print queue objects are assigned to the printer. Reduce the number of queues assigned.

No printer objects are assigned to the print server object configured to this HP

No print queue objects are assigned to the printer objects located in the NDS directory.

The file server on the network cannot be located. The server may not be running at this time or a communications problem may exist.

The NDS tree cannot be located. The message may be caused because the file server is not running or because a network communications problem exists.

Unable to log onto the NetWare directory tree. Make sure that the print server object is defined in the directory at the correct context. Clear the print server password using NWADMIN.

The printer object cannot be located in the NDS directory .

The print queue object cannot be located in the specified NDS context.

The list of print queues assigned to the printer objects cannot be located.

The print server object cannot be located in the specified NDS context.

The list of notification objects assigned to the printer object cannot be located.

Print Server Object Name mismatch. Verify object names.

Cannot locate a list of printers objects that should be assigned to the print server object.

Print Server Object Name mismatch. Verify object names.

object has not been assigned any queues to service. Assign queues to the print server object using printer installation or NetWare utilities.

Note: When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected.

Jetdirect print server.

74 HP Jetdirect Configuration Page Messages ENWW

Table 7.2 General HP Jetdirect Messages (7 of 10)

Message Description

NOT CONFIGURED The HP Jetdirect print server has not been configured for

NOVRAM ERROR The HP Jetdirect print server cannot read the contents of

OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a

OVE RFLOW ERR OR Run the power-on self-test: turn the print server off, then

PASSWORD ERROR The HP Jetdirect print server detected that the password

POSTSCRIPT MODE NOT SELECTED or POSTSCRIPT UPDATE NEEDED

PRINT SERVER NOT DEFINED

PRINTER NUMBER IN USE

PRINTER NUMBER NOT DEFINED

NetWare. Use the printer installation software to configure the print server for NetWare networks.

its NOVRAM.

buffer from its internal memory. This indicates all buffers are busy due possibly to heavy broadcast traffic or large amounts of network traffic directed to the print server.

on again.

for the NetWare print server object is wrong. Use the PCONSOLE utility to erase the password for the print server object. When the HP again, it sets a new password.

Note: When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers are connected.

The printer does not support the EtherTalk extensions. It may be a printer which does not support AppleT alk. When this message is displayed, the other AppleTal k messages (ADDRESS, APPLETALK NAME, ZONE NAME) are not displayed.

The file server does not have a print server object that corresponds to the specified NetWare node name. Use printer installation software or PCONSOLE to create the print server object.

When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.

The printer number assigned to the printer is already in use by another printer. Assign an unused printer number . This may also occur when a printer is power cycled, in which case the error goes away after the print server times out and detects the lost connection.

The printer number you assigned to the remote printer has not been defined. Assign a valid printer number to the HP

Jetdirect print server, or run PCONSOLE and define a printer number for the print server.

Jetdirect print server logs on

ENWW HP Jetdirect Configuration Page Messages 75

Table 7.2 General HP Jetdirect Messages (8 of 10)

Message Description

PSERVER CLOSED CONNECTION

READY The HP Jetdirect print server has successfully connected

RECEIVE BUFFER ERROR

RETRY ERROR Check the Ethernet cable. Make sure your HP Jetdirect

SQE ERROR Run the power-on self-test: turn the print server off,

TFTP IN PROGRESS The HP Jetdirect print server is currently in the process of

TFTP LOCAL ERROR The TFTP transf er o f the co n figuration file from the host

TFTP REMOT E ER ROR The TFTP transfer of the configura tion file from the host

TFTP RETRIES EXCEEDED

TRANSMIT ERROR Check the network topology and verify all cable segments. TRYING TO CONNECT

TO SERVER

TURN PRINTER OFF/ON This message may appear after you upgrade to a new

The print server requested a termination of the connection with the HP indicated. Make sure the print server is running, and restart it if necessary.

to the server and is awaiting data. Run the power-on self-test: turn the print server off,

then HP

print server is correctly attached to your network.

then HP

obtaining its basic IP configuration information through TFTP and has not detected any errors.

to the HP server encountering some form of inactivity timeout, or excessive retransmissions situation.

to the HP sending a TFTP ERROR packet to the print server.

The overall retrying of the TFTP transfer of the configuration file from the host to the HP server has exceeded a retry limit.

The HP Jetdirect print server is trying to connect to the print server or NetWare file server after being configured. Wait for the print server to establish a connection with the print or file server.

version of firmware. When this message appears, turn the print server off, then back on to enable any new functionality that was recently downloaded.

Jetdirect print server. No error exists or is

on again. If the error persists, replace the

Jetdirect print server.

on again. If the error persists, replace the

Jetdirect print server.

Jetdirect print server failed with the local print

Jetdirect print server failed with the remote host

Jetdirect print

76 HP Jetdirect Configuration Page Messages ENWW

Table 7.2 General HP Jetdirect Messages (9 of 10)

Message Description

UNABLE TO ATT A CH T O QUEUE

UNABLE TO CONNECT TO SERVER

UNABLE TO FIND SERVER

UNABLE TO GET NDS SRVR ADDR

A failure was detected when the HP Jetdirect print s erver tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a networking or security problem. Use PCONSOLE to make sure that servers are allowed to attach to the queue, to delete the print server object from the list of queue servers if you want

Jetdirect print server to service other queues, or

the HP to delete the queue and create a new one (the print server object must be added to the list of queue servers).

When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.

Remote Printer mode: The HP Jetdirect print server was unable to establish an SPX connection with the print server. Make sure that the print server is running and that all cables and routers are functioning correctly.

Queue Server mode: The HP Jetdirect print server could not establish an NCP connection to the file server. Make sure that the correct file servers are connected.

When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected.

The HP Jetdirect print server was unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name.)

Make sure that the print server or file server is running and that the print server or file server name configured on the HP

Jetdirect print server matches the actual name used by the print server or file server. Also make sure that all cables and routers are functioning correctly.

The NDS server address cannot be located or accessed.

ENWW HP Jetdirect Configuration Page Messages 77

Table 7.2 General HP Jetdirect Messages (10 of 10)

Message Description

UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server

UNABLE TO SENSE NET NUMBER

UNABLE TO SET PASSWORD

UNDERFLOW ERROR Check the cabling and connectors. If the error persists, run

UNEXPECTED PSERVER DATA RCVD

UNKNOWN NCP RETURN CODE

tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server from logging in.

Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object. Create a new print server object.

When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.

The HP Jetdirect print server has been trying for over 3 minutes to determine the NetWare protocol used on the network. Make sure that any file servers and routers are operating correctly. Make sure that the settings for NetWare frame type and source routing are correct.

A failure was detected when the HP Jetdirect print s erver tried to set the password for the print server object. (Whenever the HP without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object.

When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected.

the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP server.

The HP Jetdirect print server received data without providing permission to do so. This indicates a possible software problem.

The HP Jetdirect print server encountered an unexpected fatal error after it had successfully connected to the file server. A wide variety of failures could produce this error message, including a downed file server or a network router failure.

Jetdirect print server is able to log in

Jetdirect print

78 HP Jetdirect Configuration Page Messages ENWW

Table 7.3 Network Statistics

Message Description

UNICAST PACKETS RCVD:

TOTAL PACKETS RECEIVED:

BAD PACKETS RCVD: Total number of frames (packets) received by the

FRAMING ERRORS RCVD:

PACKETS TRANSMITTED:

UNSENDABLE PACKETS:

XMIT COLLISIONS: Number of frames not transmitted because of repeated

XMIT LATE COLLISIONS:

IPX/SPX RETRANS: Number of retransmissions necessary because a remote

BAD LENGTH RCVD: Total number of frames missed because they were too

LOST FRAMES: Number of times the end of the frame could not be

Number of frames specifically addressed to this HP

Jetdirect print server. This does not include broadcasts or multicasts.

Total number of frames (packets) received by the HP

Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically addressed to other nodes.

Jetdirect print server with errors.

HP Maximum of CRC (Cyclic Redundancy Check) errors and

framing errors. CRC errors are frames received with CRC errors. Framing errors are frames receiv ed with alignment errors. A large number of framing errors could indicate a cabling problem with your network.

T otal number of frames (pack ets) transmitted without error.

Total number of frames (packets) not successfully transmitted because of errors.

collisions. Total number of frames not transmitted because a late

collision occurred. A large number may indi cate a cab ling problem on the network.

node did not acknowledge receipt of a frame sent to it. Excessive retransmissions may degrade performance, cause 40 ERRORS, or indicate developing network hardware or congestion problems.

long for the HP

detected while transmitting.

Jetdirect print server to receive.

ENWW HP Jetdirect Configuration Page Messages 79

Table 7.4 Novell NetWare Configuration Messages (1 of 2)

Message Description

IPX/SPX STATUS: Indicates the current IPX/SPX protocol status.

DISABLED indicates that IPX/SPX was manually disabled.

READY indicates the HP Jetdirect print server is awaiting data.

INITIALIZING indicates that the print server is registering the node address or name.

Code is in the middle of a download.

MODE: The mode used by the print server.

SOURCE ROUTING: Indicates the current status of source routing.

NODE NAME: Queue Server Mode: The print server name. This name

QUEUE SERVER indicates that the print server receives data directly from the queue; REMOTE PRINTER, with the printer number following it, indicates that the print server emulates a Novell remote printer. If the printer is not configured, this field displays QUEUE SERVER.

UNKNOWN is displayed when NetWare source routing is configured to AUTO , b ut the source routing method has not been detected.

NO is displayed when source routing is configured to AUTO , and the automatic algorithm has determined that source routing should not be used.

YES is displayed when source routing is configured to AUTO, and the automatic algorithm has determined that source routing should be used.

DISABLED, SINGLE R, or ALL RT is displayed when the user has manually configured source routing through the printer's control panel or through software.

must match a valid print server on the appropriate NetWare file server. The default name is NPIXXXXXX.

Remote Printer Mode: The name you gave the network printer when you configured the network printer. The default name is NPIXXXXXX.

80 HP Jetdirect Configuration Page Messages ENWW

Table 7.4 Novell NetWare Configuration Messages (2 of 2)

Message Description

PORT X STATUS: READY: Print server is awaiting data.

SERV ER NAME: The name of the NetWare file server or print server. If no

NETWORK XXXXXX FRAME TYPE XXXXX RCVD XXXX

INITIALIZING: Print server is registering the node address or name/type.

name is displayed, the Jetdirect print server has not been configured.

If the message “UNABLE TO FIND FILE SERVER” appears in the “IPX/SPX STATUS:” section of the configuration page, the SERVER NAME field identifies the Jetdirect discovery method [NSQ] (Nearest Service Query) or [GSQ] (General Service Query) and the name of the proxy file server used to locate the configured bindery servers.

The first column indicates the network number associated with the protocol frame type for communication between server and printer. Unless a specific frame type has been manually configured, the print server automatically determines the protocol frame type by listening to the NetWare data being transferred over the network. If UNKNOWN is listed, the HP trying to determine which network number to use. If the network number is DISABLED, a specific frame type has been manually configured. The Frame Type value can be EN_8023, EN_8022, EN_II, or EN_SNAP . The RCVD count indicates how many packets have been received for each frame type.

Jetdirect print server is still

Table 7.5 DLC/LLC Configuration Messages

Message Description

DLC/LLC STATUS: Current DLC/LLC status:

DISABLED: Indicates that DLC/LLC was manually disabled through the printer's control panel (if available). DISABLED: Indicates that LAN Server was manually disabled through the printer's control panel (if available).

READY: Indicates the HP Jetdirect print server is awaiting data.

NOT IN USE: Code is in the middle of a download.

SERVER ADDRESS: Station address of the remote end of the connection.

ENWW HP Jetdirect Configuration Page Messages 81

Table 7.6 TCP/IP Configuration Messages (1 of 2)

Message Description

TCP STATUS: Current TCP status.

HOST NAME: The host name configured on the print server. It may be

CONFIG BY The location from which the print server is obtaining or has

IP ADDRESS: The Internet Protocol (IP) address assigned to the

SUBNET MASK: The IP subnet mask configured on the HP Jetdirect print

DEF. GATEWA Y: The IP address of the gateway used when sending packets

DISABLED: Indicates that TCP/IP was manually disabled. READY : Indicates the HP Jetdirect print server is awaiting

data. INITIALIZING: Indicates that the print server is searching

for the BOOTP server, or trying to get the configuration file through TFTP.

NOT IN USE: Code is in the middle of a download.

truncated. NOT SPECIFIED indicates that no host name was specified in the BOOTP configuration information, or TFTP configuration file (using a “name:” entry).

obtained its IP configuration information. The options are BOOTP, RARP, default IP, BOOTP/TFTP, DHCP, DHCP/TFTP, or USER SPECIFIED (Telnet, printer’s control panel, HP Web Jetadmin, or other).

Jetdirect print server. This is a required entry for

operation of the print server.

server. NOT SPECIFIED is indicated if no subnet mask has been configured, or if the subnet mask is zero.

off the local network. Only one default gateway may be configured.

SYSLOG SERVER: Marks the IP address of the syslog server configured on

the print server. NOT SPECIFIED indicates no syslog server has been configured, or the syslog server IP address is zero.

IDLE TIMEOUT: The timeout value expressed in seconds after which the

print server closes an idle TCP print data connection. Acceptable values are integers between 0 and 3600. A value of zero turns off the timeout mechanism.

BOOTP SERVER The IP address of the system that responds to the print

server's BOOTP request with configuration data. This parameter is omitted when the print server is not configured using BOOTP. NOT SPECIFIED indicates that the server's IP address field in the BOOTP reply packet was zero.

82 HP Jetdirect Configuration Page Messages ENWW

Table 7.6 TCP/IP Configuration Messages (2 of 2)

Message Description

DHCP SERVER The IP address of the system that responds to the print

server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP.

CONFIG FILE: The name of the HP Jetdirect configuration file. The file

pathname may be truncated to fit on two lines. This parameter is omitted when the print server is configured from the printer's control panel. NOT SPECIFIED indicates that a file was not specified in the BOOTP reply from the host.

Table 7.7 Apple EtherTalk Configuration Messages (1 of 2)

Message Description

APPLETALK STATUS: Current AppleTalk status.

DISABLED indicates that EtherTalk was manually disabled. LocalTalk is always enabled.

READY indicates that the HP Jetdirect print server is awaiting data.

INITIALIZING indicates that the print server is registering the node address or name.

ETALK NET: XXXXX NODE:XXX: X

APPLETALK NAME: The name of the printer on the AppleTalk network. A

APPLETALK TYPE The type of the printer being advertised on the network. ETALK ZONE: The name of the EtherTalk network zone on which the

NET: identifies the AppleTalk Network Number on which

Jetdirect print server is currently operating. NODE:

the HP identifies the AppleT alk Node Number that the print server chose for itself as part of its initialization sequence. PX identifies the configured EtherT alk network protocol phase. P1 is the earlier or original version of the EtherTalk protocol. P2 is the current version of the EtherT alk protocol.

number after the name indicates that there are multiple devices with this name, and this is the Nth instance of the name.

printer is located.

ENWW HP Jetdirect Configuration Page Messages 83

Table 7.7 Apple EtherTalk Configuration Messages (2 of 2)

Message Description

PORT X STATUS: READY: Print server is awaiting data.

INITIALIZING: Print server is registering the node address or name/type.

Table 7.8 SNMP Messages

Message Description

SNMP SET CMTY NAME: NONE or SPECIFIED

SNMP GET CMTY NAME: ALL or SPECIFIED

Indicates whether or not an IP SNMP set community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. NONE indicates that the print server will not accept any SNMP community names for SetRequests. SPECIFIED indicates that a specific SNMP set community name is configured.

Indicates whether or not an IP SNMP get community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. ALL indicates that the print server will accept all SNMP community names for GetRequests. SPECIFIED indicates that a specific SNMP get community name is configured.

84 HP Jetdirect Configuration Page Messages ENWW

TCP/IP Overview

Introduction

This appendix is intended to provide information to help you gain a basic understanding of TCP/IP.

TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way data is passed to network

TCP/IP is rapidly becoming the most used set of protocols. The main reason this is happening is the fact that the internet only uses TCP/IP. If you have a network that you wish to connect to the internet, you must be using TCP/IP to communicate.

Internet Protocol (IP)

When information is sent across the network, the data is broken down into small packets. Each packet is sent independently of one another. IP routes all data packets on the network and provides connectionless, nonguaranteed delivery of data packets across the network. Each node on the network is assigned an IP address, including HP Jetdirect connected devices.

devices.

Transmission Control Protocol (TCP)

TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each packet to verify the data is not corrupt. If the data in the packet has been corrupted during transmission, TCP discards the packet and the packet is resent.

ENWW 85

User Datagram Protocol (UDP)

UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/reply transactions with no added reliability or guarantee of delivery. UDP is used when acknowledgment and reliability are not required, such as during a “discovery broadcast.”

IP Address

Every host (workstation or node) on an IP network requires a unique IP address for each network interface. This address is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion. It is possible for a host to query a server for a dynamic IP address each time the device boots-up (see the section “ Host Configuration Protocol (DHCP).”)

Note When assigning IP addresses, always consult the IP

address administrator. Setting the wrong address can disable other equipment operating on the network or interfere with communications.

Dynamic

IP Address: (Network Portion)

Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered. The network address is a four-byte address although some bytes may be expressed as

zeros.

86 TCP/IP Overview ENWW

IP Address: (Host Portion)

Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables to assure correct assignment of addresses in the host

network.

IP Address Structure and Class

An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total:

xxx.xxx.xxx.xxx

For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four IP address sections identify as shown in Table

Table A.1 IP Address Class Format

A.1:

Class First

Address Byte xxx.

A Network. Host. Host. Host B Network. Network. Host. Host C Network. Network. Network. Host

ENWW TCP/IP Overview 87

Second Address Byte xxx.

Third Address Byte xxx.

Fourth Address Byte xxx

Explained in more detail in the table “Network Class Characteristics,” you will see how each network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows.

Table A.2 Network Class Characteristics

Class Leading

Bit Identifier

A 0 0.0.0.0 to

B 10 128.0.0.0 to

C 110 192.0.0.0 to

Address Range Maximum

127.255.255.255

191.255.255.255

223.255.255.255

Maximum number of networks in the class

126 Ov er 16 Million

16,382 65,534

Over 2 Million 254

hosts in the

network

88 TCP/IP Overview ENWW

Configuring IP Addresses

TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on.

Dynamic Host Configuration Protocol (DHCP)

DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server. The device or host sends a request to the server, and if an IP address is available, the server assigns it to that device.

BOOTP

BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server. BOOTP uses UDP for its transport. In order for devices to boot and load configuration information into RAM, they must communicate through the bootstrap protocol BOOTP as a client with their server.

To configure the device, the client broadcasts a boot request packet containing at least the hardware address of the device (HP print server hardware address). The server answers with a boot reply packet containing the information the device needs to

configure.

ENWW TCP/IP Overview 89

Jetdirect

Subnets

When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space.

Subnet Mask

The subnet mask is a mechanism used to divide a single IP network into several different networks. To subnet the IP address, the administrator must take part of the host area of the address and assign it for subnet numbers. The subnet mask “masks” out that specific portion of the host IP address along with the entire network section of the address with ones and leaves this portion as zeros, available to host addressing.

Table A.3 Subnet Masks

Bytes (Sections)

Class A Network

Subnet Mask

Example IP Address

Network Subnet Host Host

15 xxx xxx xxx

255 255 0 0

15 254 64 2

In the table above, “Subnet Masks,” the Class A network 15 has been assigned to Hewlett-Packard. To allow additional networks at the HP site, the subnet mask of 255.255.0.0 is used. This address designates the second byte of the IP address as the subnet address. Using this designation, each device is uniquely identified on its own subnet, but HP

can incorporate up to 254 subnetworks without

violating their assigned address space.

90 TCP/IP Overview ENWW

Gateways

Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.

Default Gateway

The Default Gateway is the address of the gateway or router that you use to move packets between subnets. If multiple gateways or routers exist, then the default gateway is the address of the first gateway or router that you use to move packets between subnets.

ENWW TCP/IP Overview 91

Using the Embedded Web Server

Introduction

Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP attached peripheral device.

Jetdirect print server and the

Figure B.1 Embedded Web Server

92 Using the Embedded Web Server ENWW

Requirements

Compatible Web Browsers

To access the embedded Web server, you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets.

Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers:

● Microsoft Internet Explorer 5.0 or greater

● NetScape Navigator 6.0 or greater

● Mozilla Firefox 1.x or greater

For the latest list of supported web browsers, visit HP online support (http://www.hp.com/go/support).

Browser Exceptions

Due to known problems experienced during testing, we recommend that you do not use the following browsers:

● Netscape Navigator 6.2.x with SSL

Supported HP Web Jetadmin Version

HP Web Jetadmin is a printer installation and management application for intranets and is available from HP (

http://www.hp.com/go/webjetadmin).

HP Web Jetadmin version 8.0 or later is recommended for operation with the HP Jetdirect embedded web server.

ENWW Using the Embedded Web Server 93

online support

Viewing the Embedded Web Server

Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address.

There are many ways to configure an IP address on the print server. For example, you can automatically configure IP parameters over the network using BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) each time the printer is turned on. Or, you can manually configure IP parameters using the printer’s control panel (for selected printers), Telnet, HP Web Jetadmin or other management software.

If the HP Jetdirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned:

192.0.0.192. This address is not a valid IP address for your network but can be used to initially access the HP However, to use the default IP address, you must temporarily set up your system with the same IP network number or establish a route to it.

After an IP address is established on the print server, perform the following steps:

1. Run a supported version of your web browser.

2. Enter the IP address of the print server as the URL.

Jetdirect print server.

Figure B.2 Entering the IP Address

The HP Jetdirect main web page will be displayed.

Click the “?” icon on the web page for more information.

94 Using the Embedded Web Server ENWW

Special Features

● HP Jetdirect external print servers provide scanning capabilities

for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the “?” icon on the Scan page.

● If your printer has been discovered through HP Web Jetadmin

8.0 (or later), the embedded web server on the HP server will provide a link to HP of this and other HP

● A link to HP.com is provided. Simply click on the HP logo.

Jetdirect devices on the network.

Web Jetadmin for management

Jetdirect print

Operating Notes

● Changes to the IP address and other parameters will close the

connection to the embedded web server. To re-establish a connection, use the new IP address.

ENWW Using the Embedded Web Server 95

Index

APPLETALK NAME 83 APPLETALK STATUS 83 APPLETALK TYPE 83 arp command 32 ARP DUPLICATE IP ADDRESS

AUTONEGOTIATION 68

BABBLE ERROR 69 BAD BOOTP REPLY 69 BAD BOOTP TAG SIZE 69 BAD LENGTH RCVD 79 BAD PACKETS RCVD 79 BOOTP

configuring 20 definition 89 SERVER 82

using 19 BOOTP/DHCP IN PROGRESS 69 browsers, supported 16 BSD systems, configuring print

queue 45

CF ERR

ACCESS LIST EXCEEDED 69

FILE INCOMPLETE 69

INVALID PARAM 69

LINE TOO LONG 69

MISSING PARAM 69

TRAP LIST EXCEEDED 69

UNKNOWN KEYWORD 69 commands, FTP printing 56 CONFIG BY 82 CONFIG FILE 83 configuration

modifying a device 13

parameters 24 CONFIGURATION ERROR 70

Configuration page

Ethernet 64

configuration page messages

DLC/LLC 81 HP Jetdirect 68, 69 Novell NetWare 80 Statistics 79 TCP/IP 82

CRC ERROR 70

DATE MANUFACTURED 68 defaults, resetting 59 DHCP

enabling or disabling 30 IP addresses 89 NACK 70 SERVER 83 UNIX systems 27 using 26

Windows servers 27 DISCONNECTED 70 DISCONNECTING

FROM SERVER 70

SPX TIMEOUT 70 DLC/LLC

configuration messages 81

STATUS 81 documentation 8 driver upgrades 8 DUP NODE ADDRESS 70

embedded web server

supported HP Web Jetadmin

version 93 supported web browsers 93 using 92 viewing 94

ERR NEGOTIATING BUFFER

SIZE 70

error messages

HP Jetdirect configuration

page 67 printer display 62

96 ENWW

Index

ETALK NET 83 ETALK ZONE 83 Ethernet configuration page 63, 64

FAIL RESERVING PRINTER

NUM 70 FIRMWARE REVISION 68 flash image upgrades 8 FRAMING

ERROR 70 ERRORS RCVD 79

FTP printing

commands 56 example 57 exiting 55 how to 54 introduction 53

gateway 91

HOST NAME 82 HP JETDIRECT 68 HP Jetdirect

configuration page messages

configuration page, how to

print 61

general configuration messages

supported print server 7

HP Jetdirect identification and

status 68 HP Web Jetadmin

installing 12 introduction 12 removing 13

HP Web Jetadmin

removing 13

I/O CARD

INITIALIZING 71 NOT READY 71 READY 71

INITIALIZING TRYING TO

CONNECT TO SERVER 71

installing

HP Web Jetadmin software 12

Internet Printer Connection

software

introduction 14 supported browsers 16 supported proxies 16 system requirements 15

INVALID

GATEWAY ADDRESS 71 IP ADDRESS 71 SERVER ADDRESS 71 SUBNET MASK 71 SYSLOG ADDRESS 71 TRAP DEST ADDRESS 71

configuration information 82 overview 85 parameters, LPD 43

IP address

configuring 89 erasing through Telnet 39 resetting 59 TCP/IP overview 86

IPX/SPX

RETRANS 79 STATUS 80

Jetadmin, see HP Web Jetadmin Jetdirect print server, see HP

Jetdirect print server

ENWW 97

Index

LAN ERROR

AUTO REMOVAL 71 BABBLE 71 CONTROLLER CHIP 72 EXTERNAL LOOPBACK 72 INFINITE DEFERRAL 72 INTERNAL LOOPBACK 72 LOSS OF CARRIER 72 NO LINKBEAT 72 NO SQE 72 RECEIVER OFF 72 REMOVE RECEIVE 72 RETRY FAULTS 72 TRANSMITTER OFF 73 UNDERFLOW 73

WIRE FAULT 73 LAN HW ADDRESS 68 LATE COLLISION ERROR 73 LOSS OF CARRIER ERROR 73 LOST FRAMES 79 LPD

Mac OS systems 52

NT systems 49

printing

how to 41 troubleshooting 63

setup overview 43

manuals 8 MEMORY ERROR 73 messages

DLC/LLC 81

HP Jetdirect 67, 68, 69

TCP/IP 82 MFG ID 68 MODE 80

NDS

AUTHENTICATION ERROR

CONNECTION STATE

ERROR 73

PRINT OBJ QUEUE LIST

ERROR 74

PRINT SERVER NAME

ERROR 74

PRINTER OBJ NOTIFY ERR

PRNT SRVR PUBLIC KEY

ERR 74 PS PRINTER LIST ERROR 74 SERVR PUBLIC KEY ERR 74

NDS ERR

CANNOT READ Q HOST 73 CHANGE PSSWD FAILED 73 EXCEEDS MAX SERVERS 73 INVALID SRVR VERS 73 MAX PRINT OBJECTS 73 MAX QUEUE OBJECTS 74 NO PRINTER OBJECTS 74 NO QUEUE OBJECTS 74 SRVR NAME UNRESOLVD 74 UNABLE TO FIND TREE 74 UNABLE TO LOGIN 74 UNRESOLVD PRNTR OBJ 74 UNRESOLVED QUEUE 74

NetWare networks

configuration messages 80 testing communication with

Web Jetadmin 63

NETWORK FRAME TYPE RCVD

network printer configuration

NT 3.51 50

NIS (Network Information

Service) 20 NO QUEUE ASSIGNED 74 NODE NAME 80 NOT CONFIGURED 75 NOVRAM ERROR 75

98 ENWW

Index

OUT OF BUFFERS 75 OVERFLOW ERROR 75

PACKETS TRANSMITTED 79 PARALLEL PORT X 68 PASSWORD ERROR 75 ping command 32 PORT CONFIG 68 PORT SELECT 68 PORT X STATUS 80, 84 POSTSCRIPT MODE NOT

SELECTED 75

POSTSCRIPT UPDATE NEEDED

print queue

BSD-like systems 45 LPD 43 SAM (HP-UX) systems 47

print server

HP Jetdirect 7 supported 7

PRINT SERVER NOT DEFINED

75 printcap 45 PRINTER NUMBER IN USE 75 PRINTER NUMBER NOT

DEFINED 75 proxies, internet printer

connection software 16 PSERVER CLOSED

CONNECTION 76

queue configuration (LPD) 43

RARP, using 31 READY 76 RECEIVE BUFFER ERROR 76

requirements

embedded web server 93 internet printer connection

software 15

LPD configuration 42 resetting to factory defaults 59 RETRY ERROR 76

SAM (HP-UX) print queues 47 self-test page, see configuration

page

SERVER

ADDRESS 81

NAME 81 SNMP GET CMTY NAME 84 SNMP SET CMTY NAME 84 software installation

HP Web Jetadmin 12 software upgrades 8 SOURCE ROUTING 80 SQE ERROR 76 Statistics 79 subnet mask 90 subnets 90 support materials 8 supported networks 8

TCP STATUS 82 TCP/IP

configuration messages 82

installing on Windows NT

network 49

overview 85 Telnet

configuration parameter

examples 36 erasing the IP address 39 using 34

test file, printing 48

ENWW 99

Index

TFTP

IN PROGRESS 76 LOCAL ERROR 76 REMOTE ERROR 76 RETRIES EXCEEDED 76

TFTP (Trivial File Transfer

Protocol) 19 TOTAL PACKETS RCVD 79 TRANSMIT

ERROR 76

troubleshooting

flow chart 60 HP Jetdirect print server 58

TRYING TO CONNECT TO

SERVER 76 TURN PRINTER OFF/ON 76

UDP (User Datagram Protocol) 86 UNABLE TO

ATTACH TO QUEUE 77 CONNECT TO SERVER 77 FIND SERVER 77 GET NDS SRVR ADDR 77 LOGIN 78 SENSE NET NUMBER 78

SET PASSWORD 78 UNDERFLOW ERROR 78 Understanding 64 UNEXPECTED PSERVER DATA

RCVD 78 UNICAST PACKETS RCVD 79 UNIX (HP-UX and Solaris)

networks, LPD printing 41 UNKNOWN NCP RETURN

CODE 78 UNSENDABLE PACKETS 79 upgrades (software, driver, and

flash image) 8 User Datagram Protocol (UDP) 86

XMIT COLLISIONS 79 XMIT LATE COLLISIONS 79

Web Jetadmin, see HP Web

Jetadmin WEBJA SERVER 68

100 ENWW

HP (Hewlett-Packard) 510X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

HP Software Solutions Summary

TCP/IP Configuration

Configuring for LPD Printing

FTP Printing

Troubleshooting the HP Jetdirect Print Server

HP Jetdirect Configuration Page Messages

TCP/IP Overview

Using the Embedded Web Server

Index