HP (Hewlett-Packard) 5000, 5000 GN, 5000 N User Manual

HP LaserJet 5000, 5000 N, and 5000 GN Printers

User's Guide

Publication number C4110-90901

First Edition, October 1997

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe, PostScript, and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Arial, Monotype, and Times New Roman are U.S. registered trademarks of the Monotype Corporation.

CompuServe is a U.S. trademark of CompuServe, Inc.

Helvetica, Palatino , Times, and Times Roman are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries.

Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

T rueT ype is a U.S. trademark of Apple Computer, Inc.

NERGY STAR

registered service mark of the U.S. EPA.

is a U.S.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714

Take a look at all that HP Support has to offer!

Thank you for y our purchase. Along with y our product, y ou receiv e a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally.

HP Support

Online Services:

access to information over your modem, we suggest these services:

Obtaining Software Utilities and Electronic Information for U.S. and Canada:

For Asia-Pacific Countries:

For Australia, New Zealand, and India:

For European English:

HP Direct Ordering for Accessories and Supplies:

HP Support Assistant compact disc:

HP Service Information:

for 24-hour

World Wide Web URL -

and support information may be obtained from the following URLs in the U.S.: http://www.hp.com in Europe: http://www2.hp.com Printer drivers may be obtained from the following sites: in Japan: ftp://www.jpn.hp.com/drivers/ in Korea: http://www.hp.com.kr in Taiwan: http://www.hp.com.tw or from a local driver

HP Bulletin Board Service -

access to HP printer drivers, updated HP printer software, product information, and troubleshooting hints. Set your communications software to N,8,1 and dial or use:

in the U.S. and Canada:(1) (208) 344-1691 in Taiwan: (886) (2) 923-3233 in Korea: HITEL or CHOLIAN (Go HPK) in Australia: (61) (3) 9890-0276 in New Zealand: (64) (9) 356-3660 in China: (86) (10) 6261-4172 European Bulletin Board Service numbers are listed at http://www2.hp.com.

America Online -

and UK) - Printer drivers, updated HP printer software, and support documentation to help answer your questions on HP products are available. Use K eyword HP to start your tour or call (1) (800) 827-6364 and ask for representative #1118 to subscribe.

CompuServe -

of technical information with other members is available on CompuServe's HP User’s forums (GO HP), or call (1) (800) 524-3388 and ask for representative #51 to subscribe. (CompuServe is also available in the U .K. , F rance, Belgium, Sw itzerland, Germany, and Austria.)

Phone:

(1) (970) 339-7009

Fax:

(1) (970) 330-7655 Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia,

or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia and New Zealand, call (61) (2) 565-6099.

For India, call (91) (11) 682-6035. For U.K., call (44) (142) 986-5511. For Ireland and outside U.K.,

call (44) (142) 986-5511. Call (1) (800) 538-8787 (U.S.) or (1) (800) 387-8164 (Canada).

This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly ser vice in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.

T o locate HP-authorized dealers, call (1) (800) 243-9816 (U.S.) or (1) (800) 387-3867 (Canada).

Printer drivers, updated HP printer software, plus product

website of http://www.dds.com.tw

Our electronic download service provides convenient

(America Online/Bertelsmann is available in France, Germany,

Printer drivers, updated HP printer software, and interactive sharing

Mail:

Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A.

iii

HP Support (Continued)

HP Service Agreements: HP FIRST:

for your HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your choi ce.

Australia (61) (3) 9272-2627 Korea (82) (2) 769-0543 Austria (43) (1) 0660-8128 Malaysia (60) (3) 298-2478 Belgium (Dutch) (32) (2) 0800-11906 Netherlands (31) (20) 0800-222420 Belgium (French) (32) (2) 0800-17043 New Zealand (64) (9) 356-6642 Canada (1) (800) 333-1917 Norway (47) 800-11319 China (86) (10) 6505-5280 Portugal (351) (1) 0505-313342 Denmark (45) 8001-0453 Philippines (65) 291-7951 English (outside of U.K.) (31) (20) 681-5792 Singapore (65) 275-7251 Finland (358) (9) 0800-13134 Spain (34) 900 993123 France (33) (146) 0800-905900 Sweden (46) (2) 079-5743 Germany (49) (13) 081-0061 Switzerland (German) (41) (1) 0800-551527 Hong Kong (852) 2506-2422 Switzerland (French) (41) (1) 0800-551526 Hungary (36) (1) 252-4647 Taiwan (886) (2) 719-5589 India (91) (11) 682-6035 Thailand (66) (2) 661-3511 Indonesia (62) (21) 352-2044 United Kingdom (44) (134) 0800-960271 Italy (39) (2) 1678-59020 United States (1) (800) 333-1917 Japan (81) (3) 3335-8622

HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips

Call (1) (800) 446-0522 (U.S.) or (1) (800) 268-1221 (Canada).

Customer Support Options Worldwide

The service and support chapter of this user’s guide contains worldwide sales and service addresses and phone numbers for countries not listed here.

Customer Support and Product Repair Assistance for the U.S. and Canada:

(Refer to the service and support chapter of this user’s guide for additional product repair information.)

European Customer Support Center Language and In-Country Options Available

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP , have the following inf ormation ready: product name and serial number, date of purchase, and description of the problem.

English

Dutch

French

If you require support after your warranty has expired or additional product repair services, or if your cou nt ry is not listed

Argentina (54) (1) 781-4059

Australia (61) (3) 272-8000 México D.F. (52) (5) 326-4600 Brazil (55) (11) 709-1444 México Guadalajara (52) (3) 669-9500 Canada (1) (208) 323-2551 México Monterrey (52) (83) 378-4240 China (86) (10) 6261-4174

Czech Republic (42) (2) 471-7321 Portugal (351) (1) 301-7330 Greece (30) (1) 689-6411 Russia (7) (95) 923-5001 Hong Kong (852) 800-7729 Singapore (65) 272-5300 Hungary (36) (1) 343-0310 Switzerland (41) (1) 753-7111 India (91) (11) 682-6035

Indonesia (62) (21) 350-3408 (66) (2) 661-4012 Korea (82) (2) 3270-0700;

Ireland: (353) (1) 662-5525 UK: (44) (171) 512-5202 International: (44) (171) 512-5202 Belgium: (32) (2) 626-8806 Netherlands: (31) (20) 606-8751 France: (33) (45) 043-9853 Belgium: (32) (2) 626-8807 Switzerland: (41) (84) 880-1111

below, see “Worldwide Sales and Service Offices” in the service and support chapter of this user’s guide.

Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time)

of charge during the warranty period. However, your standard long-distance phone charges still apply

If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest HP-authorized service provider, or call (1) (800) 633-3600 for HP centralized service dispatch.

Post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per call, Visa or Master Card, U.S. and Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).

with a support technician. *Prices subject to change.

Open Monday through Friday 8:30–18:00 CET

(54) (1) 781-4069

(86) (10) 6261-4175 (86) (10) 6261-4176 (86) (10) 6262-5666

(91) (11) 682-6069

outside Seoul, call (82) (80) 999-0700

. Have your system nearby and your serial number ready when calling.

Charges begin only when you connect

German

Norwegian Danish Finnish Swedish Italian Spanish Portuguese

In-country support numbers:

Japan Malaysia

Middle East/Africa New Zealand Philippines Poland

Taiwan Thailand

Turkey (90) (1) 224-5925

Germany: (49) (180) 525-8143 Austria: (43) (1) 0660-6386 Norway: (47) 2211-6299 Denmark: (45) 3929-4099 Finland: (358) (9) 0203-47288 Sweden: (46) (8) 619-2170 Italy: (39) (2) 264-10350 Spain: (34) 902 321 123 Portugal: (351) (1) 441-7199

(81) (3) (3335-8333 (60) (3) 295-2566

(41) (22) 780-7111 (64) (9) 356-6640 (63) (2) 894-1451 (48) (22) 37-5065

(886) (2) 717-0055 (66) (2) 661-4011

free

Contents

1 Printer Basics

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Printer Parts and Locations . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Suggested Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Software for Macintosh Computers . . . . . . . . . . . . . . . . . . . 21

Software for Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2 Printing Tasks

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Selecting the Output Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Printing to the Top Output Bin . . . . . . . . . . . . . . . . . . . . . . . 27

Printing to the Rear Output Bin . . . . . . . . . . . . . . . . . . . . . . 28

Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Loading Tray 2/Optional 250-Sheet Tray . . . . . . . . . . . . . . . . . 31

Loading the 500-Sheet Tray (Optional) . . . . . . . . . . . . . . . . . . . 33

Printing Both Sides of Paper (Optional Duplexer) . . . . . . . . . . . 35

Printing Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing Letterhead, Prepunched, or Preprinted Paper . . . . 40

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printing Rotated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printing Full-Bleed Images . . . . . . . . . . . . . . . . . . . . . . . . . 49

Printing Cards, Custom-Size and Heavy Paper . . . . . . . . . 50

Printing Vellum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Advanced Printing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using Features in the Printer Driver . . . . . . . . . . . . . . . . . . 56

Customizing Tray 1 Operation . . . . . . . . . . . . . . . . . . . . . . . 58

Contents vii

Printing by Type and Size of Paper . . . . . . . . . . . . . . . . . . . 60

3 Printer Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 64

HP Policy on Non-HP Toner Cartridges . . . . . . . . . . . . . . . 64

Toner Cartridge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 64

Continue Printing When Toner is Low . . . . . . . . . . . . . . . . . 65

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4 Problem Solving

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Clearing Jams from the Input Tray Areas . . . . . . . . . . . . . . 73

Clearing Jams from the Top Cover Area . . . . . . . . . . . . . . . 74

Clearing Jams from the Output Areas . . . . . . . . . . . . . . . . . 75

Clearing Jams from the Optional Duplexer . . . . . . . . . . . . . 76

Solving Repeated Paper Jams . . . . . . . . . . . . . . . . . . . . . . 78

Understanding Printer Messages . . . . . . . . . . . . . . . . . . . . . . . 79

Correcting Output Quality Problems . . . . . . . . . . . . . . . . . . . . .89

Determining Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting Flowchart for Macintosh Users . . . . . . . . . 97

Checking the Printer’s Configuration . . . . . . . . . . . . . . . . . . . . 100

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

PCL or PS Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

5 Service and Support

Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . 105

Service During and After the Warranty Period . . . . . . . . . 106

Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . 107

HP Software License Terms . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . 109

A Specifications

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Supported Sizes and Weights of Paper . . . . . . . . . . . . . . A-3

Supported Types of Paper . . . . . . . . . . . . . . . . . . . . . . . . A-6

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

Vellum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Card Stock and Heavy Paper . . . . . . . . . . . . . . . . . . . . . A-12

viii Contents

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14

Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . A-17

Serial Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . A-19

B Control Panel Menus

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10

I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15

EIO Menu (5000 N/5000 GN) . . . . . . . . . . . . . . . . . . . . . . . . B-18

Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-20

C Printer Memory and Expansion

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Checking Memory Installation . . . . . . . . . . . . . . . . . . . . . . C-5

Adjusting Memory Settings . . . . . . . . . . . . . . . . . . . . . . . . C-6

Installing EIO Cards/Mass Storage . . . . . . . . . . . . . . . . . . . . . C-8

D Printer Commands

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Understanding PCL Printer Command Syntax . . . . . . . . . . . . D-2

Combining Escape Sequences . . . . . . . . . . . . . . . . . . . . . D-3

Entering Escape Characters . . . . . . . . . . . . . . . . . . . . . . . D-3

Selecting PCL Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4

Common PCL Printer Commands . . . . . . . . . . . . . . . . . . . . . . D-5

E Regulatory Information

FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Environmental Product Stewardship . . . . . . . . . . . . . . . . . . . . E-2

Protecting the Environment . . . . . . . . . . . . . . . . . . . . . . . . E-2

Toner Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . E-6

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . E-7

Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8

Laser Safety Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8

Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . E-8

VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . E-8

Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . E-9

Glossary

Contents ix

Index

x Contents

Printer Basics

Overview

Congratulations on your purchase of an HP LaserJet 5000 series printer. If you have not done so, see the getting started guide provided with the printer for setup instructions.

Now that the printer is set up and ready to use, take a f ew moments to get to know the printer. This chapter introduces the following:

Features and benefits of the printer.

•

Important printer parts and locations.

•

Accessories and supplies available for the printer.

•

The layout and basic operation of the printer’s control panel.

•

Helpful printer software for increased printing flexibility.

•

Chapter 1: Printer Basics 1

Printer Features and Benefits

Many of the printer’s features and benefits are outlined below. Specific chapters contain more information on each feature. See this guide’s index or contents to locate this information.

Wide Format Printing

Increased capability from your laser printer:

• Prints on paper sizes up to 12.28 by 18.5 inches.

• Prints full bleed images (up to A3 and 11 x 17) by printing images

on larger paper that can be trimmed to the edges.

High Print Quality

Professional results that meet the demands of complex documents:

• ProRes 1200 (true 1200 dpi) for highest quality graphics printing.

• FastRes 1200 for fast, high-quality image printing.

• New HP precision toner for high quality print.

High Performance

Faster printing for improved productivity:

• Prints 16 pages per minute.

• 100 MHz RISC microprocessor.

• Prints the first page in 12.2 seconds.

Connectivity/Ease of Use

Easy to use and administer in a shared environment:

• Available HP JetDirect print server EIO cards with support for all

leading network operating systems.

• Helpful printer software provided on a compact disc.

2 Chapter 1: Printer Basics

Expandability

Ability to grow with the printing needs of workgroups:

3 built in DIMM slots for memory expansion.

•

Available flash and memory DIMM cards.

•

Up to 100 MB maximum memory capability.

•

2 EIO interface slots for I/O cards and disk cards.

•

Available hard drive EIO card for storage of additional fonts and

•

forms (standard on the HP LaserJet 5000 GN printer).

Paper Handling Options

Versatile to meet a combination of user needs:

100 sheet multi-purpose tray.

•

250 sheet paper feeder (standard on all models).

•

500 sheet universal paper feeder (standard on the

•

HP LaserJet 5000 N and 5000 GN models). Up to 4 paper trays possible.

•

Optional duplex printing accessory for two-sided printing.

•

Best Value

Providing industry-leading value to customers:

HP’s PostScript Level 2 Emulation standard.

•

10,000 page toner cartridge.

•

1 year on-site warranty.

•

Chapter 1: Printer Basics 3

Printer Information

This printer can be purchased in three configurations, as described below .

Configurations

HP LaserJet 5000 printer

The HP LaserJet 5000 printer is a 16 ppm laser printer that comes standard with a 100-sheet multi-purpose T ray 1, a 250-sheet T ray 2, and 4 MB of memory. It is designed for workgroups and can print on paper sizes up to A3 and 11 x 17.

HP LaserJet 5000 N printer

The HP LaserJet 5000 N printer is a 16 ppm laser printer that comes standard with a 100-sheet multi-purpose T ray 1, a 250-sheet T ray 2, a 500-sheet Tray 3, 8 MB of memory, and an HP JetDirect print server card for connecting to a network. It is designed for network users and can print on paper sizes up to A3 and 11 x 17.

HP LaserJet 5000 GN printer

The HP LaserJet 5000 GN printer is a 16 ppm laser printer that comes standard with a 100-sheet multi-purpose T ray 1, a 250-sheet T ra y 2, a 500-sheet T ra y 3, 12 MB of memory, an HP JetDirect print server card for connecting to a network, and a hard disk drive. The printer is designed for network users and can print on paper sizes up to A3 and 11 x 17.

4 Chapter 1: Printer Basics

A variety of configurations are possible with the optional trays:

Note

Figure 1 Optional Tray Configurations

A duplex er can be added to any of these configurations and is placed under Tray 2.

Chapter 1: Printer Basics 5

Printer Parts and Locations

Figure 2 Printer Parts

(front and rear views)

6 Chapter 1: Printer Basics

Accessories and Supplies

You can increase the capabilities of the printer with optional accessories and supplies.

Note

Use accessories and supplies specifically designed for the printer to ensure optimum performance.

The printer supports two enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see the following page.

Suggested Accessories

Figure 3 Optional Accessories

Chapter 1: Printer Basics 7

Ordering Information

Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

Ordering Information

Item Description or Use Part Number

500-Sheet Paper Feeder and Tray

250-Sheet Paper Feeder and Tray

Duplex Printing Accessory (duplexer)

250-Sheet Replacement Tray

Paper Handling

500-Sheet Replacement Tray

HP Multi-purpose Paper HP brand paper for a variety of uses

HP LaserJet Paper Premium HP brand paper for use

Printing Supplies

Toner Cartridge (10,000 pages)

Paper feeder and one 500-sheet tray.

Paper feeder and one 250-sheet tray.

Allows automatic printing on both sides of paper.

Replacement or additional paper tray.

(1 box of 10 reams, 500 sheets each). T o order a sample, in the U .S. call 1-800-471-4701.

with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

Replacement HP precision toner cartridge.

C4115A

C4114A

C4113A

C4116A

C4117A

HPM1120

HPJ1124

C4129J

8 Chapter 1: Printer Basics

Ordering Information (Continued)

Item Description or Use Part Number

Dual In-line Memory Module (DIMM)

Boosts the ability of the printer to handle large print jobs (maximum 100 MB with HP brand DIMMs):

EDO DIMMs 4 MB

8 MB 16 MB

SDRAM DIMMs 4 MB

8 MB 16 MB 32 MB

Flash DIMM Permanent storage for fonts and

forms: 2 MB

4 MB

Font DIMM 8 MB Asian MROM:

Memory, Fonts, and Mass Storage

traditional Chinese simplified Chinese

Hard Disk Permanent storage for fonts and

forms. Also used to enable HP Transmit Once technology.

Parallel Cables 2 Meter IEEE-1284 cable

3 Meter IEEE-1284 cable

C4135A C4136A C4137A

C4140A C4141A C4142A C4143A

C4286A C4287A

C2985A

C2950A C2951A

Serial Cables 9-9 pin ser ial cable

Serial Adapter 25-9 pin adapter

Macintosh Computer Serial Cable

Macintosh Network Cable Kit

Enhanced I/O Cards HP JetDirect print server

Cable and Interface Accessories

(male/female)

C2932A 9-25 pin serial cable (male/female)

C2933A

(male/female) C2809A For connecting to a Macintosh

computer. For PhoneNET or LocalTalk

connection.

92215S

92215N

multi-protocol EIO network cards:

Ethernet RJ-45 only Ethernet RJ-45 and BNC,

J3110A

J3111A

LocalTalk

Token Ring RJ-45 and DB-9

J3112A

Chapter 1: Printer Basics 9

Ordering Information (Continued)

Item Description or Use Part Number

HP LaserJet Printer Family Paper Specification Guide

PCL 5/PJL Technical Reference Documentation Package

HP LaserJet 5000, 5000 N, and 5000 GN Printers User’s Guide

HP LaserJet 5000, 5000 N, and 5000 GN Printers Getting Started Guide

HP LaserJet 5000, 5000 N, and 5000 GN Printers

Documentation

Quick Reference Guide

User’s Documentation Bundle,

A guide to using paper and other print media with HP LaserJet printers.

A guide to using printer commands with HP LaserJet printers.

An additional copy of this user’s guide.

An additional copy of the getting started guide.

An additional copy of the quick reference guide.

An additional copy of this user’s guide, the getting started guide, and the quick reference guide.

5010-6394

5021-0330

C4110-90901 (English)

C4110-90926 (English)

C4110-90976 (English)

C4110-99001 (English)

10 Chapter 1: Printer Basics

Control Panel Layout

The printer’s control panel consists of the following:

READY

2-line display

Figure 4 Control Panel Layout

Ready Data Attention

Cancel

Job

Control P anel Lights

Item

- Value +

Select

Light Indication

Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display.

Chapter 1: Printer Basics 11

Control Panel Keys

Key Function

[Go]

• Places the printer either online or offline.

• Prints any data residing in the printer’s buffer.

• Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online.

• Allows the printer to continue printing with an error message such as

TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE

• Confirms a manual feed request if Tray 1 is loaded and

MODE=CASSETTE

printer’s control panel.

• Overrides a manual feed request from Tray 1 by selecting paper from the next available tray.

• Exits the control panel menus. (To save a selected control panel setting, first press

has been set from the Paper Handling Menu in the

[Select]

TRAY 1

[Cancel Job]

[Menu]

Cycles through the control panel menus. Press the right end of the button

[Item]

Cycles through the selected menu’s items. Press the right end of the button

[- Value +]

[Select]

Cycles through the selected men u item’s v alues. Press

• Saves the selected v alue for that item. An asterisk (*) appears next to the

Cancels the print job that the printer is processing. The time it takes to cancel depends on the size of the print job. (Press it only once.)

to move forward or the left end of the button to move backward.

[+]

to move forw ard

[-]

to move backward.

selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu).

• Prints one of the printer information pages from the control panel.

12 Chapter 1: Printer Basics

Control P anel Menus

For a complete list of control panel items and possible v alues, see page B-1.

Press [Menu] for access to all control panel menus. When additional trays or other accessories are installed in the printer, ne w menu items automatically appear.

To change a control panel setting:

1 Press [Menu] until the desired menu appears. 2 Press [Item] until the desired item appears. 3 Press [- Value +] until the desired setting appears. 4 Press [Select] to save the selection. An asterisk (*) appears ne xt

to the selection in the display, indicating that it is now the default.

5 Press [Go] to exit the menu.

Note

Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.)

If you cannot access a menu or item, it is either not an option for the printer, or your network administrator has locked the function. (The control panel reads network administrator.

ACCESS DENIED MENUS LOCKED

.) See your

To print a control panel menu map:

To see the current settings for all of the menus and items av ailable in the control panel, print a control panel menu map.

1 Press [Menu] until 2 Press [Item] until 3 Press [Select] to print the menu map.

Y ou might want to store the menu map near the printer f or reference. The content of the menu map varies, depending on the options currently installed in the printer.

INFORMATION MENU

PRINT MENU MAP

appears.

Chapter 1: Printer Basics 13

Printer Software

Note

Windows

Macintosh

Client

The printer comes with helpful software on a compact disc. See the getting started guide for installation instructions.

Check the ReadMe file provided on the compact disc for additional software included and supported languages.

Windows Software

Drivers HP Toolbox HP FontSmart

Macintosh Software

PPDs HP LaserJet Utility

Network

Administrator

Windows Software

HP JetAdmin Drivers HP Toolbox HP FontSmart

Macintosh Software

PPDs HP LaserJet Utility

Figure 5 Printer Software

The printer drivers provided on the compact disc must be installed to take full advantage of the printer’s features. The other software programs are recommended, but are not required f or operation. See the ReadMe file for more information.

Note

Network Administrators: HP JetAdmin should be installed only on the network administrator’s computer. Load all other applicable software on the server and all client computers.

The most recent drivers, additional drivers, and other softw are are available from the Internet. Depending on the configuration of Windows-driven computers, the installation progr am for the printer software automatically checks the computer f or Internet access to obtain the latest software. If you do not hav e access to the Internet, see the HP Support pages at the front of this user’ s guide to obtain the most recent software.

14 Chapter 1: Printer Basics

Printer Drivers

Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language).

Note

Check the ReadMe file provided on the compact disc f or additional software included and supported languages.

Certain printer features are available only from the PCL 6 driver. See the printer software help for availability of features.

Drivers Included with the Printer

The following printer drivers are included with the printer . The most recent drivers are available on the Internet. Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers.

PCL 5e PCL 6 PS

Windows 3.1x Windows 95 Windows NT 3.51 Windows NT 4.0 Macintosh computer PPDs are included (page 21).

✓✓✓ ✓✓✓

✓✓✓

✓

1. Hewlett-Packard’s PostScript Level 1 Emulation for Windows 3.1x; Level 2 Emulation for all other operating systems.

2. The PCL 5e driver is available from the Internet. (See the HP support pages at the front of this user’s guide.)

Within the computer installation program, select Typical Install to install the PCL 5e, PCL 6, and PS drivers and HP FontSmart. Select Custom Install to install only the software you pref er, or if you are a network administrator. Select Minimum Install to install only the PCL 6 driver for basic printing.

Chapter 1: Printer Basics 15

Additional Drivers

You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider . (See the HP Support pages at the front of this user’s guide.)

• OS/2 PCL/PCL 6 printer driver*

• OS/2 PS printer driver*

• WordPerfect 5.1 printer driver

• Windows NT 3.51 PCL 5e printer driver

• AutoCAD (Rev. 14 compatible printer driver, also available on the

compact disc)

*The OS/2 drivers are also available from IBM, and are packaged with OS/2.

Note

If the desired printer driver is not on the compact disc or is not listed here, check the software application’ s installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer.

16 Chapter 1: Printer Basics

Software for Windows

Use the Typical Install or Custom Install option to install the HP software. (This includes several printer drivers. For more information, see page 15.)

Note

Operating System

Windows 95 and Windows NT 4.0

Windows 3.1x and Windows NT 3.51

Note

Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.)

Access the Windows Printer Driver

To configure the driver, access it in one of the following ways:

Temporarily Change Settings (from a software application)

From the File men u, click Print, and then click Properties. (The actual steps can vary; this is the most common method.)

From the File men u, click Print, click Printers, and then click Options. (The actual steps can vary; this is the most common method.)

Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.)

Change Default Settings (across all applications)

Click the Start button, point to Settings, and then click Printers. Right-click the printer icon, and choose Properties.

From the Windows control panel, double-click Printers, highlight the printer, and click Setup.

Chapter 1: Printer Basics 17

Choose the Right Printer Driver for Your Needs

Choose a printer driver based on the way you use the printer.

• Use the PCL 6 driver to take full advantage of the printer’s

features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

• Use the PCL 5e driver if you want print results to look comparable

to those from older printers. Certain features are not available in this driver. (Do not use the PCL 5e driver provided with this printer with older printers.)

• Use the PS driver for compatibility with PostScript Level 2 needs.

Certain features are not available in this driver.

The printer automatically switches between PS and PCL printer languages.

Printer Driver Help

Each printer driver has help screens that can be activated either from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windo ws operating system used). These help screens give detailed information about the specific driver . Printer driver help is separate from the software application help.

18 Chapter 1: Printer Basics

HP ToolBox

Access HP ToolBox from a printer icon on the desktop in Windows 3.1x or on the Windows 95 and Windows NT 4.0 T askbar. HP ToolBox provides one-step access to the current status of the printer and a list of all available features, including the following:

printer status

•

“How Do I...” help

•

utilities

•

From HP ToolBox you can launch utilities such as HP JobMonitor. If you choose not to use HP ToolBox, it can be disabled. See the printer software help.

HP JobMonitor

HP JobMonitor is a component of HP ToolBox that shows the position of print jobs in the queue, which print jobs have been printed, and who sent them. To access JobMonitor, right-click the tray icon in HP ToolBox, and then select Jobs from the Contents menu.

HP FontSmart

Access HP FontSmart from the HP LaserJet folder or through HP To olBox. HP FontSmart is a font management utility (for Windows only) which does the following:

Note

installs, uninstalls, and deletes fonts

•

manages fonts inside a single window by allowing you to

•

drag-and-drop shows the 110 matching screen fonts for the internal fonts in the

•

printer downloads fonts to a mass storage device

•

With Windows 3.1x and Windows 95, you can use HP FontSmart to download fonts to a mass storage device. Types of fonts supported are T rueType, PostScript Type 1 and PostScript Type 42 (TrueType fonts converted to PostScript format). To download T ype 1 fonts, Adobe T ype Manager must be installed and turned on.

Chapter 1: Printer Basics 19

HP JetSend Communications Technology

HP JetSend can be installed through an installer on the compact disc. HP JetSend is a new technology from Hewlett-Packard that allows network devices to communicate with each other directly. Devices which contain the HP JetSend technology can exchange information directly with other

devices connected via the Internet or intranet. Sending devices can include scanners and computers. Receiving devices can include printers and computers. In addition to sending and receiving documents, you can view documents using the HP JetView software.

HP JetSend technology enables flexible, direct communications between network devices using simple IP addressing. HP JetSend enables simple, targeted, inf ormation exchange that is independent of both servers and applications. This means that users can easily exchange information directly between Internet-connected devices like printers and scanners (and other devices in the future).

HP JetSend capabilities can be integrated into the Microsoft Windows environment. For example, using devices enabled with HP JetSend, you can capture a document with a scanner (or create a document using computer software) for distribution via the Internet to several users. Users can receive the document in their computer’s InBo x or print directly to their HP LaserJet 5000 series printer.

20 Chapter 1: Printer Basics

+ 170 hidden pages