HP 5000 Installation Manual

Router 5000 Family

Installation Guide

Router 5012 (3C13701)
Router 5232 (3C13751)
Router 5642 (3C13755)
Router 5682 (3C13759)

http://www.3com.com/

Part No. 10014373 Rev. AB
Published September 2005

3Com Corporation
350 Campus Drive
Marlborough, MA

01752-3064

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CONTENTS

ABOUT THIS GUIDE

Conventions 3
Related Documentation 4

1 INTRODUCING THE ROUTER 5000 FAMILY

Router 5000 Family Software 6
Router 5000 Family Hardware 6
Router 5012 Hardware 8
Router 5232 Hardware 10
Router 5642 Hardware 11
Router 5682 Hardware 12

2 INSTALLING THE ROUTER

Preparing to Install the Router 15
Mounting the Router in a Rack 18
Installing the Router on the Workbench 19
Connecting the Power Cable 19
Connecting the Router to the Console Terminal 19
Installing SICs and MIMs 20
Connecting the Router to the Ethernet 21
Connecting the Router to the WAN 22
Verifying the Installation 23

3 BOOTING AND CONFIGURING THE ROUTER

Connecting the Router to a Local Console Terminal 25
Connecting the Router to a Remote Console Terminal 25
Setting the Parameters of the Console Terminal 26
Powering on the Router 29
Startup Process 30
Configuration Fundamentals of the Router 30
Naming and Arranging Interfaces 32

4 MAINTAINING THE ROUTER

Introduction 33

5 TROUBLESHOOTING

The Power LED is Off. 43
Nothing is Displayed on the Terminal after Power-On 43
Illegible Characters Display on the Terminal after Power-On 44
Repeated Reboot 44
Troubleshooting SICs and MIMs 44

A CABLE SPECIFICATIONS

Console Cable 47
AUX Cable 48
Ethernet Cable 48
Serial Interface Cable 49
Dumb Terminal Adapter 54
E1 Cable 54
T1 Cable 55
ISDN cables 55

A OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product 57
Purchase Value-Added Services 57
Troubleshoot Online 57
Access Software Downloads 57
Telephone Technical Support and Repair 58
Contact Us 58

Conventions 3

ABOUT THIS GUIDE

This guide describes the 3Com® Router 5000 Family of routers and how to install
hardware, configure and boot software, and maintain software and hardware.
This guide also provides troubleshooting and support information for your router.

This guide is intended for the system or network administrator who is responsible
for configuring, using, and managing the routers. It asumes a working knowledge
of wide area network (WAN) operations and familiarity with communication
protocols that are used to interconnect WANs.

Always download the Release Notes for your product from the 3Com World Wide
Web site for the latest updates to product documentation:

http://www.3com.com

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Ta bl e 1 Notice Icons

Icon Notice Type Description

Information note Information that describes

Caution Information that alerts you

Warning Information that alerts you

Ta bl e 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it

appears on the screen.

important features or
instructions.

to potential loss of data or
potential damage to an
application, system, or
device.

to potential personal injury.

Keyboard key names If you must press two or more keys

Press Ctrl+Alt+Del The words “enter” and type”

simultaneously, the key names are linked
with a plus sign (+), for example:

4 CHAPTER : ABOUT THIS GUIDE

Table 2 Text Conventions

Convention Description

Related
Documentation

When you see the word “enter” in this
guide, you must type something, and then
press Return or Enter. Do not press Return or
Enter when an instruction simply says
“type.”

Italics are used to: Emphasize a point.

Denote a new term at the place where it is
defined in the text.

From the Help menu, select Contents. Click OK.

Words in bold Boldface type is used to highlight command

Words in italics

Identify menu names, menu commands, and
software button names. Examples:

names in text. For example, “Use the
display user-interface command to...”

The following manuals offer additional information necessary for managing your
Router 5000:

■ 3Com Router Command Reference Guide — Provides detailed descriptions of

command line interface (CLI) commands, that you require to manage the
Router 5000.

■ 3Com Router Configuration — Describes how to configure your Router 5000

using the supported protocols and CLI commands.

■ Release Notes — Contains the latest information about your product. If

information in this guide differs from information in the release notes, use the
information in the Release Notes.

These documents are available in Adobe Acrobat Reader Portable Document
Format (PDF) on the CD-ROM that acompanies your router or on the 3Com World
Wide Web site:

http://www.3com.com/

INTRODUCING THE ROUTER 5000

1

FAMILY

Routers in the 3Com Router 5000 Family support two types of interface modules:

■ Smart Interface Cards (SICs) — small WAN cards

■ Multifunctional Interface Modules (MIMs) — larger WAN cards

The routers can be flexibly configured by changing or extending SICs or MIMs, to
provide different functions. Your router provides slots for the following modules:

■ Router 5012 — 2 SICs and 1 MIM

■ Router 5232— 3 MIMs

■ Router 5642 — 4 MIMs

■ Router 5682 — 8 MIMs

Software features of the Router 5000 Family include:

■ WAN routing capability — Router 5000 Family routers provide full routing of IP

using RIP, OSPF, IPX or BGP-4. They also provide WAN support for
Relay, X.25, PPP, PPPoE, MP, E1, T1, HDLC/SDLC, Sync / Async, Ethernet
(broadband)

ISDN, Frame

■ Security — Router 5000 Family routers offer RADIUS authentication, advanced

filtering, firewall, and support for VPN protocols, including IPSec with IKE, GRE
and L2TP

■ Powerful backup functionality — Router 5000 Family routers support interface

backup, link backup and route backup. The backup can be between a leased
line and a dialup line, between a leased line and a virtual link, or between
dialup lines. The Router 5000 Family supports mutual backup between such
networks as leased line, X.25, PSTN, ISDN, and Frame Relay.

■ Voice / Data Convergence — Router 5000 Family routers support QoS,

Multicast, 802.1q VLAN,

■ Resilience — Router 5000 Family routers support Virtual Router Redundancy

(VRRP),
multilink

■ E1/CE1/PRI and CT1/PRI compatibility — Router 5000 Family routers provide

CE1 (channelized E1) access, and the CE1 interface is compatible with the E1
interface. In addition, the ISDN PRI function can be implemented on the CE1
interface. CT1 (channelized T1) access is also provided and the CT1 interface is
compatible with the PRI interface. This compatibility allows one card to be used
for multiple purposes.

■ 5012High density ports — The Router 5682 supports a 28 2Mbps sync serial

port, which can connect to leased line, Frame Relay, and X.25 networks.

Backup Center (Configuration / Port), dial on demand routing, and

multi-links, load balancing and compression

6 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

■ Fast Ethernet access — Router 5000 Family routers support 100 Mbps access to

the local Ethernet and flexible networking configuration.

Router 5000 Family
Software

Data Security The Router 5000 Family routers provides data security through the following

Online Upgrades Application and configuration software can be upgraded online with 512 KB Boot

Router 5000 Family
Hardware

The Router 5000 Family software operates in Synchronous Dynamic Random
Access Memory (SDRAM). Flash memory stores router program files and
configuration files. Boot ROM stores boot and initialization programs.

features:

■ Authentication protocols, such as Password Authentication Protocol (PAP),

Challenge Handshake Authentication Protocol (CHAP), and Remote
Authentication Dial In User Service (RADIUS)

■ Firewall and packet filtering to prevent intrusions from external networks

■ Virtual Private Network (VPN) for example, GRE, L2TP; IP Security (IPSec); and

Internet Key Exchange (IKE) technologies, to guarantee the security of the
network in the Internet environment

■ Backup solutions based on backup center technology

ROM and 32MB Flash memory.

The Router 5000 Family routers share the following hardware features:

n Fixed ports

n Power supply and protection ground

n LEDs

Fixed Ports The Router 5000 Family routers provide the following fixed ports:

n Console port

n AUX port

n Ethernet port

Ta bl e 3 lists the attributes of the Router 5000 Family console port.

Ta bl e 3 Router 5000 Family Console Port Specifications

Attribute Description

Connector type RJ-45

Interface standard Asynchronous EIA/TIA-232

Baud rate 9600 to 115200 bps

Default 9600 bps Services supported

Connecting with character terminal Connecting with serial ports of the local PCs

and operating the terminal emulation
program on the PCs

Command line interface

Router 5000 Family Hardware 7

Ta bl e 4 lists the attributes of the Router 5000 Family AUX port.

Ta bl e 4 Router 5000 Family AUX Port Specifications

Attribute Description

Connector type RJ-45

Interface standard Asynchronous EIA/TIA-232

Baud rate 300 to 115.2 kbps

Services supported Modem dial-up

Backup Operating as the console port when the CON

fails

Protocols supported PPP

SLIP MP

Ta bl e 5 lists the attributes of the Router 5000 Family Ethernet port.

Ta bl e 5 Router 5000 Family Ethernet Port Specifications

Attribute Description

Connector type RJ-45

Interface type MDI

Frame format supported Ethernet _ II

Ethernet _ SNAP IEEE 802.2

IEEE 802.3 Operating mode

10/100BASE-T Mbps autosensing Full duplex/half duplex

Network protocol supported IP, Novell IPX

Power Supply and

Protection Ground

LEDs Table below describes the LEDs on the Router 5012

Ta bl e 6 lists specifications for the Router 5000 Family power supply and protection
ground.

Ta bl e 6 Router 5000 Family Power Supply and Protection Ground

Item Description

Power supply input Rated Voltage: 100-240V, a.c. 50/60Hz

Max. voltage 90-264V a.c.50/60Hz

Protection ground Connecting to ground through ground wire.

POWER ON — The module (MIM or SIC) is operating

normally.
OFF — No module is installed in the current
slot or the MIM is not operating normally.

SYSTEM Flashing-unit is operating normally

OFF-power is Off

WAN Flashing-data is being transmitted from local

WAN port
OFF-no data transmitted on WAN port

LAN Flashing-Data is being transmitted on local

Ethernet port
OFF-no data is being transmitted on local
Ethernet port

8 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

SLOT 1-3 ON-The MIM the SIC is powered and

Ta bl e 7 describes the LEDs on the Router 5232, 5642, 5682 routers.

Ta bl e 7 Router 5232, 5642, 5682 LEDs

POWER ON — The module (MIM or SIC) is operating

SYSTEM Flashing-unit is operating normally

READY ON-Module found in particular slot

ACTIVE Flashing-Data is being transmitted by module

OFF — The module in the corresponding slot
is running abnormally or no module is
installed.

(not on Router 5012) Data transmission LED

Flashing green — Data is being transmitted by
the module in the corresponding slot.

SERIAL0 (Router 5012 only)

Fixed serial port LED — Shows the status of
data that is transmitting on the serial ports.

Flashing green — Data is being transmitted. ETHERNET0/LAN

Fixed Ethernet port LED — Shows the status of
data transmission on the fixed Ethernet port.

Flashing green — data is being transmitted. SYSTEM

Hardware system operating LED Flashing green — The system is operating

ON or OFF — The system is operating
abnormally.

System power LED ON — Power is on.

OFF — Power is off.

operating normally.

OFF-No module is installed in the current slot
or the module is not operating normally.

normally.
OFF — No module is installed in the current
slot or the MIM is not operating normally.

OFF-power is Off

OFF-No module found in particular slot

in corresponding slot
OFF-no data is being transmitted in
corresponding slot

ACTIVE

OFF — No data is being transmitted by the
module in the corresponding slot.

OFF — No data is being transmitted.

OFF — No data is being transmitted.

normally.

POWER

Router 5012 Hardware The Router 5012 can function as a small-sized access router by connecting to a

leased line or Public Switched Telephone Network (PSTN) through asynchronous
serial ports.

The Router 5012 has four fixed ports and three slots.

Figure 1 illustrates the front of the Router 5012.

Figure 1 Front View of the Router 5012

Figure 2 illustrates the back of the Router 5012.

Figure 2 Back View of the Router 5012

Router 5012 Hardware 9

3

2

System Specifications Ta bl e 8 lists system specifications for the Router 5012

Ta bl e 8 System Specifications for the Router 5012

Item Description

Fixed ports 1 AUX port

1 Console port

1 LAN port

1 Console port 1 Synchronous/ asynchronous serial port

1 10/100 Mbps Ethernet port Slots

1 Encryption Accelerator MIM 2 SIC

Processor MPC8241 (200Mhz)

Boot ROM 512 KB

SDRAM 128 MB

Flash memory 32 MB

Power supply (external) Rated voltage: 100-240 V a.c.; 50/60 Hz

Maximum tolerance: 90-264 V a.c.; 50/60 Hz Input current: 1 to 0.5 A

Output voltage: 12 V d.c. Output current: 4 A

Max. power 40W

Dimensions (W x H x D) 376.2 x 79.4 x 287.9 mm (15 x 3.2 x 11.3 in),

including feet pads

Weight 2.5 kg (5.5 lbs)

Operating relative temperature 0 to 400 C

Operating humidity 5% to 85% (non-condensing)

1

Fixed Serial Port In addition to the fixed ports described in “Router 5000 Family Hardware”, the

Router 5012 provides a fixed synchronous/asynchronous serial port.

10 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

Ta bl e 9 lists the attributes of the Router 5012 synchronous/asynchronous serial
port.

Ta bl e 9 Synchronous/Asynchronous Serial Port Specifications

Description Attribute Synchronous Asynchronous

Connector type DB-50

Interface
standard and
operating mode

Minimum baud
rate (bps)

Maximum baud
rate (bps)

Services
supported

Protocols
supported

V.24 V.35 EIA/TIA-232

DTE, DCE DTE DCE

1200 1200 1200 300

64 k 2.048 M 2.048 M 115.2 k

Leased line backup

Terminal Access

Point-to-Point
Protocol (PPP)

Multilink PPP (MP)

Link Access
Procedure,
Balanced (LAPB)

High-Level Data
Link Control
(HDLC)

Synchronous Data
Link Control
(SDLC)

X.25 (ITU-T X
series
Recommendation)

Frame Relay

Modem dial-up

Backup

Dumb terminal
access

PPP

Serial Line
Internet Protocol
(SLIP)

MP

Router 5232 Hardware The Router 5232 has four fixed ports and three slots.

Figure 3 illustrates the front panel of the Router 5232.

Figure 3 Front Panel of the Router 5232

1 2 3 LAN

Figure 4 illustrates the back panel of the Router 5232.

Figure 4 Back Panel of the Router 5232 with MIMs installed

Router 5642 Hardware 11

System Specifications Ta bl e 10 lists the systems specifications for the Router 5232.

Ta bl e 10 System Specifications for the Router 5232

Item Router 5232 specifications

Fixed ports 1 AUX port

1 CONSOLE port

2 LAN port

Slots 3 (MIM)

Processor MPC 8245 300 MHz (AC power supply)

NVRAM 128 KB

Boot ROM 512 KB

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

Weight 8kg (17.64 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Max. power 80 W

Operating temperature 0 to 40O C

Operating humidity 5 to 85% (non-condensing)

442 x 44.4 x 413 mm (17.5 x 1.8 x 16.25 in)
excluding rubber feet

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

Router 5642 Hardware The Router 5642 has two fixed ports and four slots.

Figure 5 illustrates the front panel of the Router 5642.

Figure 5 Front Panel of the Router 5642

Figure 6 illustrates the back panel of the Router 5642 with MIM cards installed.

Figure 6 Back Panel of the Router 5642

System Specifications Ta bl e 11 lists system specifications for the Router 5642.

Ta bl e 11 System Specifications for the Router 5642

Item Router 5642 specifications

Fixed ports 1 AUX port

1 CONSOLE port

Slots 4 (MIM)

Processor MPC 8245 300 MHz

NVRAM 128 KB

12 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

Table 11 System Specifications for the Router 5642 (continued)

Item Router 5642 specifications

Fixed ports 1 AUX port

Boot ROM 512 KB

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

Weight 8 kg (17.64 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Max. power 80 W

Operating temperature 0 to 40O C

Operating humidity 5 to 85% (non-condensing)

1 CONSOLE port

442 x 44.4 x 413 mm (17.5 x 1.8 x 16.25 in)
excluding rubber feet

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

Router 5682 Hardware The Router 5682 has two fixed ports and eight slots.

Figure 7 illustrates the front panel of the Router 5682.

Figure 7 Front Panel of the Router 5682

Figure 8 illustrates the back panel of the Router 5682 with MIM cards installed.

Figure 8 Back Panel of the Router 5682

System Specifications Ta bl e 12 lists system specifications for the Router R5682.

Ta bl e 12 System Specifications for the Router 5682

Item Router 5682 specifications

Fixed ports 1 AUX port

1 console port

Slots 8 (MIM)

Processor MPC 8245 300 MHz (AC power supply and

DC power supply)

NVRAM 128 KB

Boot ROM 512 KB

Router 5682 Hardware 13

Table 12 System Specifications for the Router 5682

Item Router 5682 specifications

Fixed ports 1 AUX port

1 console port

SDRAM 256 MB

Flash 32 MB

Dimensions

(W x H x D)

Weight 14 kg (30.86 lbs)

Input voltage Rated voltage: 100-240 V a.c.; 50/60 Hz

Max. power 120 W

Operating temperature 0 to 40O C

Operating humidity 5 to 85% (non-condensing)

442 x 91.2 x 413 mm (17.5 x 3.6 x 16.25 in)
excluding rubber feet

Maximum tolerance: 90-264 V a.c.; 50/60 Hz

14 CHAPTER 1: INTRODUCING THE ROUTER 5000 FAMILY

2

INSTALLING THE ROUTER

There are several ways you can install your router:

■ On a vertical surface

■ In a rack

■ On a workbench

The following sections describe how to prepare and install your router:

■ Preparing to Install the Router

■ Mounting the Router in a Rack

■ Installing the Router on the Workbench

■ Connecting the Power Cable

■ Connecting the Router to the Console Terminal

■ Installing SICs and MIMs

Preparing to Install
the Router

Safety Warnings Before installing your router, consider the following safety guidelines:

■ Connecting the Router to the Ethernet

■ Connecting the Router to the WAN

■ Verifying the Installation

This section provides guidelines for preparing your site and router for installation.

■ Switch off the power supply before connecting the cables.

■ Keep the router away from heat sources.

■ To ensure normal heat dissipation, do not stack routers.

■ Do not keep a router in a damp place, and prevent liquid from getting into the

router.

■ Ensure that the neutral point of the power is grounded properly, to avoid

personal injury.

■ Ensure that the power is off before plugging or unplugging the interface cards,

modules and cables of the router.

■ Before removing the chassis, disconnect all the power cords and external

cables.

■ To avoid damage to the router, connect all the cables correctly. Never connect

telephone cables (including the ISDN lines) to the console or AUX port.

16 CHAPTER 2: INSTALLING THE ROUTER

■ During the installation, wear an Electro-Static Discharge (ESD) preventive wrist

3Com recommends that you use an uninterrupted power supply (UPS) with your
router.

strap and ESD-preventive gloves.

General Site

Requirements

The environment of the installation site influences the performance and lifetime of
the router. The installation site for your router should meet the following
requirements for temperature and humidity, dust, gases, static electricity, and
electromagnetic discharge.

Temperature and Humidity

To ensure normal operation and to prolong the operational lifetime of the router,
the temperature and humidity of the equipment room must be within controlled
limits. The requirements for the temperature and humidity of the router
installation site are listed below.

Ta bl e 13 Temperature and Humidity Requirements

Temperature Relative humidity

00 to 400C (320 to 1040F) 5% to 85%

Dust

Dust is harmful to the safe operation of the router. The specifications for the dust
content and diameter of the granule within the equipment room are listed below.

Ta bl e 14 Specification for Dust Content

Maximum
diameter (µ m)

Maximum
density (the
number of
granules per
cubic meter)

0.5 1 3 5

1.4 x 10

7

7 x 10

5

2.4 x 10

5

1.3 x 10

5

Gases

The equipment room of the router must meet strict requirements for the content
of salt, acid and sulfide. The specific limitation values of these harmful gases are
given below.

Ta bl e 15 Harmful Gas Limitation Values in Equipment Room

Gas Average (mg/m3) Maximum (mg/m3)

SO

2

H2S 0.006 0.03

NO

2

NH

3

Cl

2

0.2 1.5

0.04 0.15

0.05 0.15

0.01 0.3

Static Electricity

To prevent damage caused by the static electricity, ensure that:

■ The equipment is grounded

Preparing to Install the Router 17

■ The equipment room is dust-proof

■ Adequate temperature and humidity conditions prevail

■ The operator wears the ESD-preventive wrist strap, ESD-preventive gloves and

ESD-preventive clothes while handling the circuit board.

■ The dismantled circuit board is placed upward on the ESD preventive

workbench, or put into an ESD preventive bag.

■ You avoid direct contact with the elements of the circuit board.

Electromagnetic Discharge

To prevent damage by electromagnetic discharge, do the following:

■ Take effective measures against electrical interference for the power supply

system.

■ Separate the working ground of the router from the grounding device of the

power equipment, or thunder proof grounding.

■ Keep the router away from wireless launchers, radar launchers and other high

frequency and high current equipment.

■ Adopt electromagnetic shielding if necessary.

Lightning Damage

To minimize the risk of lightning damage do the following:

■ Install a lightning arrester on the input end of a telephone cable, ISDN line or

T1/E1 line.

■ Ensure that the PGND wire of the chassis is well grounded

■ Ensure that the neutral point of the socket of AC power supply is well

grounded

■ Install a lightning arrester at the input end of the power supply

Workbench

Requirements

Whether you install the router in a rack or place it directly on the workbench, it is
necessary to ensure that:

■ Airflow is not restricted around the router.

■ The cabinet and workbench are strong enough to support the weight of the

router and other installation accessories.

■ The cabinet and workbench are well grounded.

Installation Checklist After you verify that the installation conditions comply with these requirements,

open the packing case of the router and check the contents against the your order
contract. Contact your Service representative if you find any discrepancies.

To install your router, you will need:

■ To ol s

n Phillips screwdriver

n Flat-head screwdriver

n ESD-preventive wrist strap and ESD-preventive gloves

n Flat-blade screws (used in wall mounting)