All rights reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under copyright
laws.
Publication number
C7707-90006
First Edition, April 1, 2000
Trademark credits
Adobe, the Adobe logo,
Acrobat, the Acrobat logo,
Adobe Circulate, and the Adobe
Circulate logo are trademarks of
Adobe Systems Incorporated.
CompuServe is a U.S.
trademark of CompuServe, Inc.
Microsoft, Windows, and
Windows NT are U.S. registered
trademarks of Microsoft
Corporation. Pentium is a U.S.
registered product of Intel
Corporation.
LDAP code (libldap client library
and liblber encoding/decoding
library) used courtesy of
University of Michigan at Ann
Arbor. Copyright 1992-1999
Regents of the University of
Michigan. All rights reserved.
All other products mentioned
herein may be trademarks of
their respective companies.
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT
USERS: RESTRICTED
RIGHTS COMMERCIAL
COMPUTER SOFTWARE:
“Use, duplication, or disclosure
by the Government is subject to
restrictions as set forth in
subparagraph (c) (1) (ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Material scanned by this
product may be protected by
governmental laws and other
regulations, such as copyright
laws. The customer is solely
responsible for complying with
all such laws and regulations.
Safety information
WARNING!
Electrical shock hazard
To avoid electrical shock, use
only supplied power cords and
connect only to properly
grounded (3-hole) wall outlets.
The HP Digital Sender 8100C can be directly connected to TCP/IP
networks. It converts black-and-white and color documents,
drawings, and photographs into electronic format and distributes
them directly to several types of destinations:
●
e-mail addresses
●
fax numbers
●
HP JetSend-enabled printers
The unit includes a flatbed scanner and an automatic document
feeder (ADF) that can accept up to 25 pages.
Registered users can create their own address books of e-mail
addresses and combine e-mail addresses into personal distribution
lists. Users can also add fax numbers to public phone books. The
destinations and distribution lists can then be selected at the digital
sender control panel.
The administrator has the ability to create public e-mail destinations
and distribution lists and make them available to all users.
The HP Digital Sender 8100C supports LDAP (Lightweight Directory
Access Protocol), which allows you to find and use e-mail addresses
located on directory servers located elsewhere on a network (such as
the Internet) over a TCP/IP connection. See the HP digital sender
website for a list of global e-mail address books:
http://www.digitalsender.hp.com
6
Installing the digital sender is simply a matter of making a few
connections and configuring a few network and e-mail parameters.
The digital sender operates as a stand-alone unit and does not
require network privileges to administer.
The HP JetDirect print server (network interface card) that comes
installed in the digital sender handles all protocol support for TCP/IP
and SMTP automatically.
Environments and protocols
Network operating systems
The HP Digital Sender 8100C must be directly connected to TCP/IP
network. A 10Base-T ethernet connection is provided by the network
interface card that comes installed in the digital sender.
Dependency matrix
The following table shows the HP Digital Sender 8100C services that
are available and their dependencies.
Dependency matrix
ServiceDependencies
Send to e-mailAn e-mail SMTP-MIME server directly connected
to a TCP/IP network that can be reached from the
digital sender (not a dial-up connection).
Send to Internet
fax
Send to an
HP JetSendenabled printer
An e-mail SMTP-MIME server directly connected
to a TCP/IP network that can be reached from the
digital sender (not a dial-up connection), and an
account with an Internet fax provider.
A HP JetSend-enabled printer connected to the
network.
Features
Features
Performance
For maximum scanning speeds, see “Equipment specifications” on
page 71.
Paper handling
The HP Digital Sender 8100C supports multiple paper sizes:
●
Letter: 215.9 by 279 mm (8.5 by 11 inches)
●
A4: 210 by 297 mm (8.3 by 11.7 inches)
●
Legal (from the ADF only): 215.9 by 355.6 mm (8.5 by 14
inches)
Paper weight: 60 to 105 g/m
Up to 25 sheets of letter, A4, or legal paper can be stacked in the
ADF (maximum height of 3 mm, or 0.1 inches).
ADF paper sizes
2
(16 to 28 lb.).
7
ItemWidthLength
Maximum paper size215.9 mm (8.5
inches)
Minimum paper size148.5 mm (5.9
inches)
355.6 mm (14
inches)
210 mm (8.3
inches)
8
Sending quality
The digital sender offers a choice of sending qualities at the control
panel. You can choose the most suitable quality for each type of job.
Sending qualities and destinations
Sending qualityType of documentDestinations
B/W DocumentThe original contains text that must
be clearly transmitted.
-OrThe original is black and white.
Color DocumentThe original has a mix of text and
images.
-OrThe original has a mix of color and
black-and-white areas.
Color-B/W PhotoThe original is a photograph.
-OrThe colors or shades of gray in an
image must be transmitted clearly.
E-mail
Fax
HP JetSend printer
E-mail
HP JetSend printer
E-mail
HP JetSend printer
Features
Distribution services
The digital sender is capable of distributing documents to the
following types of destinations:
●
e-mail addresses
●
fax phone numbers (via fax Internet service)
●
HP JetSend-enabled printers
E-mail destinations
The digital sender can send MIME-compliant e-mail messages to
Internet addresses. It uses SMTP-MIME to deliver these messages.
SMTP is independent of the network operating system on which your
e-mail server is running. The e-mail service is also compatible with
the DSN (Delivery Status Notification) standard.
ESMTP (Extended SMTP) is used if your server supports it. This
capability is automatically detected and configurable.
The document scanned at the digital sender becomes an attachment
to your e-mail message. Portable Document Format (.pdf) is the file
format most often used for the attachments, which gives recipients
the ability to both view and print them. You can obtain a free copy of
the Adobe
website (
®
Acrobat® Reader from the Adobe Systems Incorporated
http://www.adobe.com
).
9
Documents can also be scanned as TIFF (.tif), a graphics format
importable into most imaging and word processing programs. Text
scanned in B/W Document sending quality can also be read by OCR
programs.
Users can specify e-mail destinations at the control panel in several
ways:
●
Select e-mail addresses from public or personal address books
already loaded in the digital sender.
●
Use a special search feature to select e-mail addresses from an
LDAP (Lightweight Directory Access Protocol) server, if one has
been configured for use by the administrator.
●
Type e-mail addresses manually.
10
Internet fax destinations
Users can send faxes directly from the digital sender. They have the
ability to select destinations from a fax numbers book already loaded
in the digital sender, or type them at the control panel. The same
document can be sent to multiple fax numbers.
Sending faxes with the digital sender requires an account with a
supported Internet fax provider. Visit the HP digital sender website
(
http://www.digitalsender.hp.com
providers that are currently supported.
) for a list of the Internet fax
HP JetSend-enabled printer destinations
You can enable send to printer by setting up one or more
HP JetSend-enabled printers on the network for use with the digital
sender. The printers you designate must be HP JetSend-enabled,
connected to the network, and have a valid TCP/IP address. See the
HP JetSend website (
HP JetSend-enabled printers.
http://www.jetsend.com
) for a list of
Features
Security
The HP Digital Sender 8100C operates as a stand-alone unit on the
network. You administer each digital sender independently of any
other device on the network under a password that applies only to
that digital sender.
The digital sender accepts three types of users:
●
registered users
Individuals who have created their own user profile on the digital
sender. Only registered users have personal e-mail address
books and lists that are accessible at the digital sender.
●
guest users
Individuals who are not registered users and who do not have
user profiles. Guest users can use the digital sender and all
public address books. However, they cannot see or use personal
address books. The administrator can disable guest user access.
●
administrator for the digital sender
The individual (referred to as the “administrator” in this guide)
who performs administrator activities for the digital sender.
Because the digital sender is a stand-alone unit on the network,
these activities can be performed independently of any other
network activity. Network administrator privileges for the digital
sender do not require network privileges. Activities include such
things as establishing the level of security for the digital sender
and maintaining the public address books. The administrator has
access to all personal address books.
11
The administrator controls digital sender security in these ways:
●
Determining who can use the digital sender (registered users and
guest users, or only registered users).
●
Requiring passwords. Passwords are available at two levels:
administrator and registered users. Both are optional. Passwords
control what each type of user can see and do at the digital
sender.
●
Enabling or disabling self-registration for users. If disabled, only
the administrator can add or modify user profiles.
12
1
Control
panel
Document
output tray
Document
input tray
Document
lever
Components
Hardware components
The following illustrations show the digital sender hardware
components.
Front and top view
Front view with ADF unit raised
ADF unit
(raises to
reveal glass)
Glass
Components
13
14
Control panel connector
cable
Control panel
ADF connector
cable
ADF connector socket
Locking lever
Control panel
socket
Connector
socket
Power connector socket
Connector to the preinstalled
network interface card
Power switch
Rear view
Installation process
Installing the digital
15
2
sender
Installation process
See the Welcome Poster for installation and initial setup of the
HP Digital Sender 8100C. This Administrator’s Guide provides much
more detail on configuring the digital sender.
16
The configuration process
E-Mail, I-Fax, and HP JetSend configuration
After you have physically installed the digital sender, you only need to
configure a few parameters to begin using it. After you have
configured these parameters, you will be able to:
●
send e-mail messages
●
use e-mail addresses located on an LDAP server of your
choosing
●
send faxes (requires information provided by i-fax vendor)
●
send documents to HP JetSend-enabled printers on your network
●
discover the digital sender over the network with HP Web
JetAdmin
Extended and optional functionality
Once you have established the digital sender on the network and
enabled basic functionality, you can extend functionality for the
services you wish to implement. You can also configure optional
parameters for the services you have already set up.
In general, the extended and optional features consist of the
following:
●
security preferences
●
DNS and WINS name resolution
The configuration process
Assigning an IP address to the digital sender
The easiest method for assigning an IP address to the digital sender
is by entering it directly at the control panel. You can also assign an
IP address using a DHCP or BOOTP server. You might be more
familiar with assigning IP addresses to network devices from a DHCP
or BOOTP server. In this scenario, you prepare the device attached
to the network, make an entry for it on the DHCP or BOOTP server,
and then turn the device on. The HP JetDirect print server (network
interface card) inside the HP Digital Sender 8100C picks up its IP
information from the DHCP or BOOTP server.
17
Note
You can let the digital sender time out to a default IP address. In fact,
this happens automatically if you do not manually assign an IP address
at the control panel within the timeout period of 2 minutes.
The default IP address is not a valid address. You must change the
address to one of your own assignment. Y ou can use the control panel
to do this at any time.
Preparing for configuration
Before you start configuring the HP Digital Sender 8100C for the first
time, take a few minutes to prepare so that you can complete the
steps without interruption. Use the checklist on the following page.
18
Configuration Checklist
Decisions needed for installation
❑
Register the digital sender.
❑
Method you want to use to assign IP address to the digital sender: manually at
the control panel, or from a DHCP or BOOTP server.
Information needed for e-mail configuration
❑
IP address for the digital sender________________________________
IP subnet mask
❑
❑
IP gateway________________________________
❑
E-mail server address________________________________
❑
E-mail default from (e-mail address)________________________________
❑
If you choose to enable the LDAP directory service (optional)
LDAP server address ________________________________
LDAP search root________________________________
Additional information needed for I-Fax configuration
❑
Fax provider domain
(supplied by Internet fax provider)________________________________
Prefix or Postage to use before fax number
(supplied by Internet fax provider)________________________________
❑
File format (PDF or TIFF--determined by Internet fax provider)
________________________________
________________________________
Additional information needed for HP JetSend configuration
❑
HP JetSend-enabled printer addresses________________________________
________________________________
Decisions and information needed for extended functionality
❑
Do you want to enable DNS or WINS name resolution?
IP address of the DNS server ________________________________
IP address of the DNS server domain________________________________
IP address of the WINS server________________________________
❑
Do you want to set up registered users at this time?
For each user you will need: user name and user e-mail address.
❑
Do you want to enable guest usage?
❑
Do you want to allow user self-registration?
The configuration process
To configure parameters
If you have not already done so, turn the digital sender on.
1
19
2
Press S
ETUP
(ALT+F4)from the main menu to go to the setup
menu.
Press S
3
General
O
In the configuration menu, use the arrow keys to scroll to a
4
parameter you want to modify and then press C
Configure the parameters by selecting a value from a list using
5
ETTINGS
(F2) and use the arrow keys to highlight the
configuration menu from the list which appears. Press
K
(F1).
HANGE
the arrow keys or by typing in a value.
When finished, press OK (F1). Choose another parameter from
6
the menu.
When finished with the
7
General
configuration menu, press S
(F1).
Repeat steps 3 through 7 for the
8
Advanced
configuration menus.
Network, E-Mail, I-Fax
(F3).
, and
AVE
20
Configure e-mail parameters
After you have physically installed the digital sender, you only need
to configure a few parameters to begin using the digital sender. After
you have configured these parameters, you will be able to send
e-mail messages and use e-mail addresses located on an LDAP
server of your choosing. The e-mail parameters consist of the
following (see “
more detailed explanations):
General Configuration Menu
Configuration menu parameters” on page 26 for
●
Administrator E-mail
(e-mail address of the administrator used
to register the digital sender)
●
Administrator Password
(to restrict access to configurable
parameters.)
Network Configuration Menu
●
IP configuration
TCP/IP configuration—manually or from a DHCP or BOOTP
server)
●
IP Address
●
IP Subnet Mask
●
IP Gateway
packets from the local network)
(to specify how the digital sender receives its
(of the digital sender)
(IP address of the gateway server used to send
E-Mail Configuration Menu
●
E-mail Server Addr
server)
●
E-mail Default From
of e-mail messages from the digital sender)
●
LDAP Server Address
LDAP server—not required)
●
LDAP Search Root
names on the LDAP server—may be required if you configure
an LDAP server address)
. (IP address of the SMTP-MIME e-mail
(default e-mail address for the FROM field
(IP address of the server that hosts the
(basepoint from which to start searches for
The configuration process
Configure I-fax parameters
After you have configured the digital sender to send e-mail, you only
need to configure a few additional parameters to begin sending
faxes. Information for the i-fax parameters are issued by your
Internet fax provider. (See “Configuration menu parameters” on
page 26 for more detailed explanations):
I-Fax Configuration Menu
21
●
Fax Provider Domain
●
Fax # Prefix
Fax Postage
●
●
Fax Account E-mail
Internet fax provider)
Fax File Format
●
(not required by all Internet fax providers)
(determined by the provider)
(an Internet address)
(not required by all Internet fax providers)
(to receive billing information from the
22
Configure extended and optional parameters
Listed below are some additional parameters you can configure for
extended and optional functionality (see “Configuration menu
parameters” on page 26 for detailed explanations of all
parameters):
General configuration menu
●
Admin Full Name
●
Language
●
Date, Time, Time Zone
●
Paper Size
Allow Guest Login
●
Address Caching Enabled
●
User Self-Registration Enabled
●
(for the control panel, if other than English)
(default size for the scanning area)
(full name of the administrator)
(of the digital sender)
(either on or off)
(either on or off)
(either on or off)
E-Mail configuration menu
●
E-mail Default Subject
e-mail messages sent by the digital sender)
●
LDAP Service Port, LDAP Account Name, LDAP Password
(additional parameters for configuring the LDAP directory
service)
(default text for the
SUBJECT
Network configuration menu
●
DNS Server Address, DNS Domain
●
WINS Server Address
(for WINS name resolution)
(for DNS name resolution)
field in
The configuration process
To add HP JetSend-enabled devices
As a convenience for your users, you can add the addresses of
HP JetSend-enabled printers used in your office. Users can then
select from a list of HP JetSend-enabled printers rather than manually
entering an IP address or DNS name.
To add a HP JetSend-enabled printer to the list:
RINT
At the control panel, press P
1
Type the IP address or DNS name for the HP JetSend-enabled
2
printer you want to add, and then press . The printer is added
to the list.
(F3).
23
Note
In order to use DNS names instead of IP addresses, first configure the
DNS Server Address and DNS Domain settings in the
configuration menu.
If you want to add another HP JetSend-enabled printer, press
3
EW
(F1)and repeat step 2. The list can contain up to 64 devices.
N
Network
24
Test the installation
Use the following steps to verify the digital sender setup.
To test the installation
Display the Revision page to verify that the network interface card
1
is successfully linked to the network. The TCP/IP status
parameter should read
LT
+F3), then R
(A
Test the e-mail service to confirm that the digital sender can
2
communicate through Internet e-mail. See the user guide for
instructions on sending e-mail. Be sure to type your address in
the To field.
Test the Internet fax service by sending a test fax to a local fax
3
number. See the user guide for instructions on sending faxes.
Test the print function by sending a document to a HP JetSend-
4
enabled printer. See the user guide for instructions on sending to
a printer.
EVISION
. To display the page, select S
READY
(F1). Press B
ACK
(F4) to close.
TATUS
HP Web JetAdmin
HP Web JetAdmin is an optional utility for use with the digital sender.
It is a browser-based program that lets you remotely configure,
monitor, and control HP network peripherals such as printers,
plotters, scanners, and digital senders. Download the HP Web
JetAdmin software from the HP digital sender website
(
www.hp.com/go/webjetadmin/
).
Summary of administrator activities
25
3
Administering
Summary of administrator activities
Procedures in this chapter explain how to perform administrator
activities at the control panel.
Access to administrator-specific activities is blocked by the
administrator password. It is recommended that administrator create
a password during the setup of the HP Digital Sender 8100C.
26
Configuration menu parameters
Parameters that use an IP address can show only the numeric
address, even when a symbolic name has been assigned to a device.
LanguageLanguage in which keys and messages appear at the control
DateCurrent date.
TimeCurrent time (24-hour clock).
Time ZoneBased on Greenwich Mean Time (GMT). In the USA, Eastern
Paper SizeDefault size for the scanning area. Users can override this
Allow Guest LoginPermission for non-registered users to send e-mail and send i-
Full name of the administrator.
Up to 31 characters are allowed.
Password for this digital sender.
You can have a different password for each digital sender. Up
to 15 characters are allowed. The password is case-sensitive.
panel.
Choices: English, French, German, Italian, or Spanish.
The language changes as soon as you select a different
language.
LEAR
sets the date to Jan 1, 1980.
C
LEAR
C
sets the time to midnight (0:0).
Standard Time is five hours (-5:00) behind GMT.
setting at the control panel.
Choices: Letter, A4, or Legal.
fax.
Address caching
enabled
User self-registration
enabled
E-mail addresses and fax numbers entered during sending of
a transmission are automatically added to the user’s personal
address book. If disabled, users must manually add an
address or phone number to their personal lists.
Permission for users to create their own user profile. If
disabled, only the administrator can add or change user
profiles.
Configuration menu parameters
Configuration parameters on the control panel (continued)
ParameterDescription
Network Menu
IP ConfigurationTo specify how the digital sender network interface card
obtains its TCP/IP configuration. Choices:
●
MANUAL.
●
BOOTP
Automatically from the network (the IP Address, IP Subnet Mask, and IP
Gateway parameters are ignored). A corresponding server must be running
and properly configured. The next time you open the configuration menu,
you see the values that the network interface card automatically
discovered. See “
for details.
From the control panel.
(Boot Protocol) or
Assigning an IP address to the digital sender” on page 17
DHCP
(Dynamic Host Configuration Protocol).
Two things happen if you configured the IP address using
BOOTP or DHCP and later change the IP address at the
control panel: (1) the IP address that was assigned is released
and (2) the setting for this parameter changes to
MANUAL
Changing this value causes the digital sender to shut down
and restart.
IP AddressUnique TCP/IP network address of the HP JetDirect print
server (network interface card) in the digital sender. Required
for the digital sender to work.
LEAR
sets the address to 0.0.0.0.
C
Changing this value causes the digital sender to shut down
and restart.
27
.
IP Subnet MaskThe filter used to identify the subnet of the network interface
card in the digital sender.
LEAR
sets the address to 0.0.0.0.
C
Changing this value causes the digital sender to shut down
and restart.
IP GatewayIP address of the gateway server used to send packets off the
local network.
LEAR
sets the address to 0.0.0.0.
C
Changing this value causes the digital sender to shut down
and restart.
DNS Server
Address
IP address of the DNS server. Used for DNS (Domain Name
System) symbolic name resolution if you identify servers and
devices on your network by network name instead of by IP
address.
LEAR
sets the address to 0.0.0.0.
C
If left blank or set to 0.0.0.0, the function is disabled.
DNS DomainIf DNS name resolution is used, the IP address of the domain
for the DNS server. Up to 256 characters are allowed.
If left blank, the function is disabled.
28
Configuration parameters on the control panel (continued)
ParameterDescription
WINS Server
Address
IP address of the WINS server. Used for WINS (Windows
Internet Naming Service) symbolic name resolution if you
identify servers and devices on your network by network name
instead of by IP address.
LEAR
sets the address to 0.0.0.0.
C
If left blank or set to 0.0.0.0, the function is disabled.
E-mail Menu
E-mail Server Addr.IP address of the e-mail SMTP-MIME server.
LEAR
sets the address to 0.0.0.0.
C
If left blank or cleared, the e-mail service is disabled. Both the
E-mail Server Addr. and E-mail Default From parameters must
be enabled for the e-mail service to work.
E-mail Default FromDefault e-mail address for the
FROM
field in e-mail messages
from the digital sender. This default address is used
users have not registered at the control panel and send an
e-mail message without entering anything in the
Up to 255 characters are allowed.
If left blank or cleared, the e-mail service is disabled. Both the
E-mail Server Addr. and E-mail Default From parameters must
be enabled for the e-mail service to work.
Note: You must provide a default e-mail address to prevent
users from sending anonymous e-mail messages.
only
FROM
when
field.
E-mail Default
Subject
Default text for the
SUBJECT
the digital sender.
This default text is used
field in e-mail messages sent by
only
when users do not provide a
subject of their own directly from the control panel keypad.
Up to 128 characters are allowed.
E-mail QualityDefault image quality used for documents sent by e-mail.
Choices: B/W Document, Color Document, Color-B/W Photo.
E-mail File FormatDefault format for documents sent by e-mail.
Choices: PDF or TIFF
Auto BCC Function
Enabled
Registered user who activates the copy self option in the user
profile receives a copy of any e-mail message the user sends
from the digital sender.
LDAP Server
Address
IP address of the server that hosts the LDAP (Lightweight
Directory Access Protocol) directory for e-mail address
searches.
LEAR
sets the address to 0.0.0.0.
C
If left blank or cleared, the function is disabled.
Configuration menu parameters
Configuration parameters on the control panel (continued)
ParameterDescription
LDAP Search RootBasepoint (root) from which to start searches for names on the
LDAP directory server. Directories are often represented in a
hierarchical way using a tree. The basepoint might be a
country , an organization, or other type of group. Not all servers
require this information.
Up to 512 characters are allowed.
See the digital sender website for examples
(
http://www.digitalsender.hp.com
LDAP Service PortTCP/IP port number on which the LDAP directory server is
listening. The default port is 389.
).
29
LDAP Account
Name
LDAP PasswordPassword associated with the LDAP Account Name.
I-fax menu
Fax Provider
Domain
Fax # PrefixNumber placed before the fax number.
Fax PostageSecurity feature required by some Internet fax providers.
Fax Account E-mailE-mail address associated with the Internet fax account. Used
Fax File FormatFormat for documents sent by Internet fax.
Advanced Menu
E-mail File Selection Permission for users and guests to select PDF or TIFF format
Max User Mail SizeRestriction on e-mail message sizes allowed to be sent by
E-mail LanguageLanguage used in the e-mail cover message.
Account name used when the LDAP server requires an
authenticated login. Up to 512 characters are allowed.
Internet address for the Internet fax account. Issued by the
Internet fax provider.
Mail Ping Frequency Interval (in minutes) at which the digital sender verifies its
connection to the e-mail server. If the connection is lost, an
error message appears.
ESMTP Function
Enabled
Extended e-mail functions.
30
Controlling security
Changing or setting administrator password
Unless a password is used, anyone can perform sensitive
administrator activities. Therefore, the administrator is encouraged to
create a password during the setup of the HP Digital Sender 8100C.
Note
The administrator password is case-sensitive.
To change or set administrator password
Make sure the digital sender is idle.
1
At the control panel, press S
2
(F2).
Select the
3
password is already required, the
Administrator’s Password
password and press O
When the configuration menu appears, select
4
Password
Type the old administrator password and press E
5
Type the new password and press E
6
Type the new password again and press C
7
Press S
8
General
and then press C
AVE
(F1) to save the password and exit the menu.
configuration menu. If an administrator
ETUP
(ALT+F4). Then press S
HP Digital Sender 8100C
dialog box appears. Type the
K
(F1).
HANGE
(F3).
NTER
.
ONFIRM
Erasing administrator password
ETTINGS
Administrator
NTER
.
(F1).
If you forget the administrator password, and cannot access any of
the password-protected areas, call HP Technical Support (see
page 66).
Controlling security
Determining who can use the digital sender
The administrator determines who can use the digital sender: either
registered users (only those with a user profile) or both registered
users and guest users.
To determine who can use the digital sender
Make sure the digital sender is idle.
1
31
Note
At the control panel, press S
2
(F2).
Select the
3
password is required, the
Administrator’s Password
password and press O
Use the
4
accepts guest login, Off prohibits guests from using the digital
sender.
Use the
5
preference. On allows users to register themselves, Off allows
only the administrator to register users.
Press S
6
For more information on registered users, see “
maintaining user profiles” on page 41.
General
Allow guest login
User self-registration enabled
AVE
(F1).
configuration menu. If an administrator
ETUP
(ALT+F4). Then press S
HP Digital Sender 8100C
dialog box appears. Type the
K
(F1).
field to indicate your preference. On
field to indicate your
Creating and
ETTINGS
32
Obtaining status and activity information
Use these tools to learn the status of the digital sender and its jobs:
●
job(s) state
●
Revision page
●
Tasks page
Job(s) state
The job state screen shows the status of the last five jobs processed
by the digital sender, with the latest job listed first. To view the Job(s)
state screen press S
information associated with it:
●
time processed
●
type of job (e-mail, fax, or print)
●
user (name of user profile which sent the job)
●
status (see below)
TATUS
(ALT+F3). Each job has the following
Job status
StatusDescription
ProcessingPages still being scanned by the digital sender.
SendingThe digital sender is attempting to locate the job’s destination.
SentThe job has successfully been delivered to its destination.
NW ErrorNetwork error. The job has failed to be delivered. This
message will appear if the destination HP JetSend-enabled
printer is busy or out of paper, or the sending process times
out.
PP ErrorPost processing error. An error occurred when the digital
sender was converting the page(s) to PDF or TIFF. Try rescanning and re-sending the message.
Obtaining status and activity information
Revision page
The Revision page displays useful information about the digital
sender (see the table on the next page). Use it for the following
reasons:
●
verify configuration settings
●
verify the operating status of the network interface card
●
learn the MAC address of the digital sender
●
learn firmware version numbers
The Revision page is in English only (even if you configure the control
panel for a different language).
To display the Revision page
33
At the control panel, press S
1
2
Press R
EVISION
(F1).
TATUS
(ALT+F3).
34
Revision page parameters
ParameterDescriptions
Box Version #Product version
FW Ver.Version of firmware installed in the digital sender.
FW DateRelease date of the firmware installed in the digital sender.
HP JetDirect Prd. #Product number of the network interface card:
HPJ3113A
●
Ethernet (10Base-T) networks
HP JetDirect FW
Rev.
Version of firmware installed on the network interface card
xx.xx
(G.
).
MAC AddressUnique LAN hardware address assigned to the network
interface card at the time of manufacture (for example,
0060B072525E).
IP AddressUnique TCP/IP address of the network interface card. This is
assigned by the administrator.
Subnet MaskIf subnets are used, the filter used to identify the subnet of the
HP JetDirect print server (network interface card). This is
assigned by the administrator.
TCP/IP statusStatus of the connection to the network:
INITIALIZING
●
The network interface card is searching for a valid IP address. After 2
minutes, a default IP address is automatically assigned.
READY
●
The network interface card has been assigned an IP address and is
actively connected to the network.
ERROR
●
A network or network interface card error has been detected.
Gateway Addr.IP address of the default gateway server used to communicate
with nodes on other subnets or networks.
Received pktsTotal number of packets received without error.
Bad packetsTotal number of packets received with errors.
Framing err.Total number of packets received that contained a CRC (cyclic
redundancy check) or framing (alignment) error.
Transm. pktsTotal number of packets transmitted without error on the
network.
CollisionsTotal number of packets that were not transmitted due to
successive collisions.
Late collisionsTotal number of packets that were not transmitted due to late
collisions (collisions after the 64th byte of a packet).
Obtaining status and activity information
Revision page parameters (continued)
ParameterDescriptions
Log Server Addr.IP address of the host computer that receives syslog
messages from the HP JetDirect print server.
HP JetDirect Cfg.Indicates how the digital sender has received its TCP/IP
configuration:
DHCP
●
Automatically from a DHCP server.
MANUAL
●
Manually from entries made at the control panel.
35
HP JetDirect
Timeout
Timeout value in seconds that an idle data connection is
allowed to remain open. V alid values are 0 to 3600. A value of
0 disables the timeout mechanism. The default is 90 seconds.
HP JetDirect IDHP manufacturing identification code assigned to the network
interface card.
Boot Block Ver.Version of the digital sender startup (boot) program. This
information is used only by HP manufacturing and HP
customer support.
Multi-Boot Ver.Version of the digital sender multi-boot program. This
information is used only by HP manufacturing and HP
customer support.
Engine FW Ver.V ersion of firmware used by the digital sender scanner engine.
This information is used only by HP manufacturing and HP
customer support.
Running Image #The firmware image currently running. Either 1 or 2.
Task s
The Tasks page lists the services running on the digital sender at that
moment. Each task is assigned a Status, Error Number (Errno), and
State (St). Tasks cannot be modified or deleted and are diagnostic
tools that may be referred to by HP Technical Support staff.
To display the Tasks page
At the control panel, press S
1
2
Press T
ASKS
(F2).
TATUS
(ALT+F3).
36
Notification of e-mail delivery
A user can choose whether or not to receive a receipt for the delivery
of an e-mail. If the user chooses to receive a receipt, the user
receives a notification of e-mail delivery. If the administrator enables
AutoBCC in the
return copy of the message.
Notes about notifications:
●
E-mail notifications require that the recipients have an e-mail
address configured in their user profile.
E-mail
Administrator tools
configuration menu, the user will receive a
Items in the
diagnostic reasons. This identical menu is found in each of the
configuration menus. If no administrator password has been
configured, any user has access to the
recommended that an administrator password be created when the
digital sender is set up.
menu are generally used for troubleshooting or
Tools
menu. Therefore, it is
Tools
Shutting down and restarting
Use the shutdown procedure for the following reasons:
●
to prepare the digital sender to be physically turned off (for
example, when you need to replace a part or to close down for
holidays)
●
when instructed to do so by troubleshooting steps or HP
customer support
Notes about the procedure:
●
Shutdown locks the digital sender from use until you restart it.
The procedure does not turn the power off.
●
Jobs in process might be interrupted and lost.
To shut down
Make sure the digital sender is idle.
1
Administrator tools
37
Note
At the control panel, press S
2
ETUP
(ALT+F4). Then press S
ETTINGS
(F2).
Select any of the configuration menus. If an administrator
3
password is required, the
Administrator’s Password
password and press O
When the configuration menu appears, press T
4
5
Select
Shutdown
and press O
HP Digital Sender 8100C
dialog box appears. Type the
K
(F1).
K
(F1).
OOLS
(F2).
A shutdown key sequence exists that will shut down the digital sender
if it becomes unresponsive and therefore will not navigate to the
Shutdown
option. The code is: S
HIFT+ALT
+.
Resetting to factory defaults
Use this procedure for the following reasons:
●
when you want to completely reconfigure the digital sender and
all address books
●
when instructed to do so by troubleshooting steps or
HP customer support
Resetting the digital sender to factory defaults is a combination of
resetting address books and resetting network parameters. It does
the following:
CAUTION
●
erases the administrator password
●
locks the digital sender from use until the reset is complete
●
erases the configuration for TCP/IP, DNS/WINS, security, e-mail,
fax, and LDAP settings
●
erases the contents of all public and personal address books,
distribution lists, and phone books.
Notes about the procedure:
●
After you reset the digital sender to the factory defaults, neither
you nor any users can use the digital sender again until you have
reconfigured it, starting with the steps under “Configure e-mail
parameters” on page 20.
This action cannot be undone.
38
To reset to factory defaults
Make sure the digital sender is idle.
1
At the control panel, press S
2
ETUP
(ALT+F4). Then press S
ETTINGS
(F2).
Select any of the configuration menus. If an administrator
3
password is required, the
Administrator’s Password
password and press O
When the configuration menu appears, press T
4
Select
5
6
Factory defaults
Press O
K
(F1) to confirm that you want to reset to factory
HP Digital Sender 8100C
dialog box appears. Type the
K
(F1).
K
and press O
(F1).
OOLS
(F2).
defaults.
Checking the address book database
At any time, you can check the database of address books to correct
problems and inconsistencies in the information.
Perform the database check for the following reasons:
●
when the digital sender seems to be performing slowly for no
apparent reason
●
when the digital sender was inadvertently turned off during a
sensitive operation (such as saving configuration changes)
●
when you detect inconsistencies between address books and
distribution lists
●
when instructed to do so by troubleshooting steps or by
HP customer support
Note
Notes about the procedure:
●
The procedure causes the digital sender to shut down and then
restart.
●
The procedure can take as long as 25 minutes, based on the
amount of information in address books.
If the check fails, turn the digital sender off and back on, and then try
again. If the problem persists, the address book database is beyond
recovery. Clear the address book database (see page 39).
To check address books
Make sure the digital sender is idle.
1
Administrator tools
39
CAUTION
At the control panel, press S
2
Select any configuration menu. If an administrator password is
3
required, the
Password
HP Digital Sender 8100C Administrator’s
dialog box appears. Type the password and press O
ETUP
(ALT+F4).
(F1).
When the configuration menu appears, press T
4
Select
5
6
Check Address Books
Confirm that you want to perform the check. The digital sender
and press O
OOLS
K
(F1).
(F2).
shuts down and then checks the address book database as it
restarts.
Clearing the data base
You may want to clear the address book data base if:
●
You are changing the digital sender’s user base (e.g. moving the
digital sender to a different department)
●
The address book has become corrupt and checking the address
books (see page 38)
Clearing the address book data base will erase all user profiles, e-mail
addresses, e-mail lists, fax numbers, and fax lists.
has not corrected the problem
K
To clear the address book data base
At the control panel, press S
1
Select any configuration menu. If an administrator password is
2
required, the
Password
HP Digital Sender 8100C Administrator’s
dialog box appears. Type the password and press O
(F1).
When the configuration menu appears, press T
3
Select
4
The confirmation dialog box appears. Press OK to clear the data
5
base. Press C
The data base is cleared and the digital sender re-starts.
6
Clear data base
ANCEL
to exit.
ETUP
(ALT+F4).
OOLS
(F2).
.
K
40
B/W Contrast
If e-mail or i-fax documents sent by the digital sender appear too light
or too dark, the problem may be solved by adjusting the contrast. Use
this feature much the same way you would use a similar function on a
photocopier: decreasing the contrast lightens the scan of the image,
increasing the contrast darkens it.
To change the contrast for sending
Note
At the control panel, press S
1
ETUP
(ALT+F4). Then press S
ETTINGS
(F2).
Select any of the configuration menus. If an administrator
2
password is required, the
Administrator’s Password
password and press O
When the configuration menu appears, press T
3
Select
4
5
B/W Contrast
By default, the digital sender is set to Automatic. Press E
then use andto switch to Manual. Press E
Use orto move to the contrast bar. Move the marker to the
6
HP Digital Sender 8100C
dialog box appears. Type the
K
(F1).
and press O
K
(F1).
OOLS
NTER
(F2).
NTER
.
left to lighten the contrast, move the marker to the right to darken
the contrast.
AVE
Press S
7
In general, the
(F1).
B/W Contrast
setting should be kept on Automatic
unless a contrast adjustment is necessary to improve readability.
,
Creating and maintaining user profiles
Creating and maintaining user profiles
This section contains information about user profiles that pertains to
the administrator. See the user guide for details on other uses.
The administrator determines who can create and modify user
profiles in these ways:
●
If Allow user self-registration in the
is on, users can create and modify their own profile. The
administrator can see and modify any user profile, including user
passwords.
●
If Allow user self-registration in the
is off, only the administrator can create and modify user profiles,
including user passwords.
●
The administrator can also enable or disable guest usage of the
digital sender (
General
configuration menu). If disabled, anyone
wishing to use the digital sender would be required to have a user
profile.
To create a user profile
General
General
41
configuration menu
configuration menu
Note
At the control panel, press S
1
ETUP
(ALT+F4). Then press U
SERS
(F1).
If an administrator password is required, the
2
8100C Administrator’s Password
K
password and press O
Type a name in the Users field and press A
3
(F1).
dialog box appears. Type the
HP Digital Sender
DD
(F1).
Y ou may want to use a naming convention for all user names, such as
last name_first name or first name_last name.
Type the user’s e-mail address, password, and password
4
NTER
confirmation, pressing E
5
Press O
PTIONS
(F2) and select YES (F1) or NO (F4) for each
after each field.
option in the user profile.
K
6
Press O
(F1). The user profile can now be used to send e-mail,
send faxes, and print.
42
To change a user profile
At the control panel, press S
1
ETUP
(ALT+F4). Then press U
(F1).
If an administrator password is required, the
2
8100C Administrator’s Password
password and press O
Select a name in the list of users by using the arrow keys or type
3
K
(F1).
dialog box appears. Type the
the profile name in the Users field and press M
Modify the name, e-mail address, password, and password
4
confirmation, pressing E
5
Press O
PTIONS
(F2) and select YES (F1) or NO (F4) for each
NTER
after each field.
HP Digital Sender
ODIFY
(F3).
option in the user profile.
6
Press O
K
(F1).
To delete a user profile
K
(F1).
ELETE
ETUP
(ALT+F4). Then press U
HP Digital Sender
dialog box appears. Type the
(F3).
At the control panel, press S
1
(F1).
If an administrator password is required, the
2
8100C Administrator’s Password
password and press O
Highlight a name in the list of users or type the profile name in the
3
Users field and press D
SERS
SERS
CAUTION
4
Press O
K
(F1) to delete the user profile. Press C
ANCEL
(F4) to
return to the Users screen without deleting the profile.
Deleting a user profile also deletes that user’s address book.
Working with address books
This section contains information about address books that pertains
to the administrator.
The administrator maintains these categories in the L
ETUP
the S
●
●
●
●
●
●
(ALT+F4) menu:
Public E-mail Lists
Contains predefined groups of e-mail addresses available to any
user. Only the administrator can change information in this
address book.
Public E-mail Addresses
Contains e-mail addresses available to any user. Only the
administrator can change information in this address book.
User’s E-mail Lists
Contains a registered user’s predefined groups of e-mail
addresses. The user can change information in this address book
through the L
ISTS
option of the main menu.
User’s E-mail Addresses
Contains e-mail addresses available to the registered user. The
user can change information in this address book through the
ISTS
option of the main menu.
L
Fax Lists
Contains predefined groups of fax numbers available to any
registered user. The user can change information in this address
book through the L
ISTS
Fax Numbers
Contains fax numbers available to any registered user. The user
can change information in this address book through the L
option of the main menu.
Working with address books
option of the main menu.
ISTS
option of
ISTS
43
44
Maintaining the Public Lists address book
Only the administrator can change information in the Public Lists
address book.
To add a list to the Public Lists address book
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Lists
8100C Administrator’s Password
password and press O
Type the name for the distribution list.
4
Press E
5
Press O
6
Type an address to add to the list and press E
7
Edit the information for the address and click S
8
Repeat steps 7 and 8 for each address to add to the list.
9
NTER
.
K
(F1) to add the new list.
K
.
(F1).
ISTS
(F3).
HP Digital Sender
dialog box appears. Type the
NTER
.
AVE
(F1).
To delete a list from the Public Lists address book
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Lists
8100C Administrator’s Password
password and press O
Type a list name or choose the distribution list name from the list.
4
K
.
(F1).
ISTS
(F3).
HP Digital Sender
dialog box appears. Type the
5
6
Press D
Press O
ELETE
(F3).
K
(F1) to confirm.
Working with address books
To add addresses to a distribution list
45
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Lists
8100C Administrator’s Password
password and press O
Select the distribution list you want to edit.
4
Press O
5
Type an address to add to the list and press E
6
Edit the information for the address and click S
7
Repeat steps 6 and 7 for each address to add to the list.
8
K
to modify the list.
K
.
(F1).
ISTS
(F3).
HP Digital Sender
dialog box appears. Type the
NTER
To delete addresses from a distribution list
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Lists
8100C Administrator’s Password
password and press O
Select the distribution list you want to edit.
4
Press OK (F1) to modify the list.
5
K
.
(F1).
ISTS
(F3).
HP Digital Sender
dialog box appears. Type the
AVE
.
(F1).
Select the addresses.
6
7
8
Press D
Press O
ELETE
K
(F1) to confirm the deletion.
(F3).
46
Maintaining the Public E-mail address book
Only the administrator can change information in the Public E-mail
address book.
To add an address to the Public E-mail address book
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Addresses
8100C Administrator’s Password
password and press O
Add an address by doing one of the following:
4
●
Type a name for this entry in the
K
(F1).
ISTS
(F3).
.
HP Digital Sender
dialog box appears. Type the
field and press ADD
Name
(F1).
●
If the digital sender is set to work with an LDAP server, begin
EARCH
typing the first letters of an entry and press S
(F2). Use
the and keys to select an entry and press OK (F1).
Change the name and e-mail information for this entry as
5
(F1).
AB
to move between fields.
AVE
(F1).
necessary. Use T
Press S
6
Repeat steps 4 through 6 for each address you want to add.
7
When finished, click S
8
AVE
To delete an address from the Public E-mail address
book
CAUTION
Press S
1
Select
2
If an administrator password is required, the
3
ETUP
(ALT+F4), then L
Public E-mail Addresses
8100C Administrator’s Password
password and press O
Type a display name or choose the address from the list using
4
K
ISTS
(F3).
.
HP Digital Sender
dialog box appears. Type the
.
the arrow keys.
5
6
Press D
Press O
ELETE
(F3).
K
(F1) to confirm.
Deleting an address from the public e-mail address book also deletes
that address from all public and personal distribution lists.
Changing the contrast level of the LCD
Maintaining user lists and addresses
To add, modify, or delete the addresses and lists for a particular
registered user, follow the procedures in “Maintaining the Public
E-mail address book” on page 46 and “Maintaining the Public Lists
address book” on page 44 with the following provisions:
47
●
Select User’s E-mail Lists or User’s E-mail Addresses from L
●
Between steps 3 and 4, enter the user name.
Maintaining fax lists and numbers
Users and the administrator have access to fax lists and numbers. To
add, modify, or delete fax lists and numbers, follow the procedures in
the user guide with the following provisions:
●
Press S
fax numbers.
●
The digital sender will not ask for a user name.
ETUP
(ALT+F4), then L
ISTS
(F3) to access the fax lists and
Changing the contrast level of the LCD
Use this procedure to change the contrast of the display on the
control panel. You might want to do this, for example, to adjust for
lighting conditions in your office.
To change contrast level
You can change the contrast level at any time. The digital sender
does not need to be idle.
ISTS
.
At the control panel, press the following while at the main menu or
during login:
HIFT+ALT
S
HIFT+ALT
S
+ (decreases)
+(increases)
48
Upgrading the digital sender firmware
If you register with the digital sender website (
www.digitalsender.hp.com
firmware upgrade is available for the digital sender.
Notes about the procedure:
●
When you upgrade the digital sender firmware, you replace the
existing firmware image with one or more new files.
●
The digital sender is locked from use until the upgrade has
finished.
●
This procedure causes the digital sender to shut down and
restart.
●
The upgrade interrupts any job in progress.
●
If the digital sender detects a problem with the new firmware
version, it automatically reverts to the old version.
●
The upgrade takes from 1 to 5 minutes.
), you will be notified by e-mail when a
http://
To upgrade the digital sender firmware
Download the firmware upgrade file from the digital sender
1
website (
which shares the network with the digital sender.
Follow the instructions on the website for upgrading the firmware
2
image.
http://www.digitalsender.hp.com
) to a computer
At the end of the procedure, you are notified of the upgrade’s success
or failure.
Backing up and restoring the digital sender
Backing up and restoring the digital sender
The Backup and Restore utilities save and recover the configuration
of all personal and public address books, and the configuration of the
digital sender. These utilities are stored in the \Utility folder on the
product CD and must be installed on a computer on the same
network as the digital sender.
To install the Backup and Restore utilities
On the product CD, browse to the Utilities folder.
1
Review the Readme.txt file
2
Run Install.bat. The utilities are installed to C:\HP 8100C\Utility.
3
49
Note
Backup and Restore are command line programs which can be run
from a .bat or .cmd file.
Backing up the digital sender
Use this procedure:
●
After configuring the digital sender, creating users, and
configuring public and personal address books
●
Periodically to ensure recoverability of the digital sender to a
desired state
●
Before performing firmware upgrades
Backup saves the configuration of the digital sender to a .tgz file on
your hard drive.
To back up the digital sender
Make sure the computer you are using has the Backup and
1
Restore utilities installed.
At a command line, run Backup using the following syntax:
/lLog results in log file (backup.log or restore.log).
/trLog low level activity in trace file (backup.trc or restore.trc).
/fRestore file, generated by previous backup.
Cleaning the digital sender
Digital Sender glass
When to clean:
●
as necessary
●
when vertical streaks appear on electronic forms of sent
documents
To clean the glass
Clean the glass surface gently using a soft cloth. Do not press hard
on the glass surface (you could break the glass). You may dampen
the cloth with water, isopropyl alcohol, or window cleaner, if
necessary.
Cleaning the digital sender
51
CAUTION
Do not use other cleaning fluids. They may damage the digital sender.
Never spray cleaning fluid directly on the digital sender glass.
52
ADF
When to clean:
●
if paper documents in good condition begin to mis-feed
●
when vertical streaks appear on electronic forms of sent
documents
1
1
2
4
To clean the ADF
Raise the control panel access
1
hatch.
Wipe the rollers and separation pad
2
with a soft, clean, lint-free cloth. You
may dampen the cloth with isopropyl
alcohol, if necessary.
Close the access hatch. Be sure it
3
snaps down on both sides.
Raise the input tray.
4
Wipe the top of the ADF window (the
5
clear plastic window) and rollers with
a soft, clean, lint-free cloth. You may
dampen the cloth with water,
isopropyl alcohol, or window
cleaner, if necessary.
5
Cleaning the digital sender
Check the flat gray bar above the
6
1
7
8
6
ADF window. The bar should have
no black or other markings. If
necessary, clean the flat gray bar.
Raise the output tray.
7
Wipe the bottom of the ADF window
8
(the clear plastic window) with a soft,
clean, lint-free cloth. You may
dampen the cloth with water,
isopropyl alcohol, or window
cleaner, if necessary.
To eliminate vertical streaks, clean
9
the flatbed glass, especially near the
top of the glass.
CAUTION
Do not use other cleaning fluids. They
may damage the ADF window. Never
spray cleaning fluid directly on the ADF.
53
9
54
Sources for information about problems
55
4
Troubleshooting
Sources for information about problems
Sources for information about problems
SourceDescription
Control panel
messages
Job(s) stateThis screen reveals the status of the last five jobs processed
Revision pageThe Revision page that you can display at the control panel is
Messages on the control panel display when there are
problems. See “
of messages and recommended actions.
by the digital sender. See “Job(s) state” on page 32 for details.
an important troubleshooting tool. Ability to display the page
indicates that the digital sender is operating correctly.
Information on the page reveals the status of your network and
the network interface card. The page is also your reference for
information about firmware versions and product numbers
(sometimes needed when you contact HP customer support).
Revision page” on page 33 for details.
See “
Control panel messages” on page 56 for a list
56
Troubleshooting the digital sender
General digital sender troubleshooting
Use the table in the user guide to solve common problems
encountered while using the digital sender. Contact HP customer
support (see page 67)
the problem.
Control panel messages
The following table lists the messages the control panel might display
which may require the administrator’s attention. The table also lists
the cause of the message, and recommended actions. See the user
guide for other control panel messages.
if the actions suggested there do not resolve
Note
The messages are listed in alphabetical order. Messages that report
normal status are not included.
Control panel messages
MessageDescriptionActions
AB Error
The default “From” e-mail
address is not set. Cannot
send e-mail messages if
“From” field is not provided
either at control panel or in
registered user profile.
The DNS configuration is
inconsistent. Please check.
codes.
An internal problem in
accessing address books
has occurred.
A default
address is missing from the
configuration.
There is a problem with the
DNS (Domain Name System)
configuration.
FROM
e-mail
Turn the digital sender off and then back
●
on.
Perform a database check (see
●
“Checking the address book database” on
page 38).
If the problem persists, note the error
●
codes and contact HP customer support.
Use the
●
configure the default
address.
If the problem persists, contact HP
●
customer support.
Using the
●
make sure that you have correctly
configured a DNS server and default
domain.
Try reentering the information in the
●
configuration menu.
If the problem persists, contact
●
HP customer support.
configuration menu to
E-mail
FROM
configuration menu,
Network
e-mail
Troubleshooting the digital sender
Control panel messages (continued)
MessageDescriptionActions
The e-mail configuration is
inconsistent. Please check.
The e-mail function isn’t
configured. Please contact
the administrator or refer to
the documentation.
E-mail server not available.
Contact the administrator.
There is a problem with the
e-mail configuration.
There is a problem with the
e-mail configuration.
You selected the e-mail
function, but the e-mail
server is turned off or cannot
be reached.
●
Using the
make sure that you have correctly
configured the e-mail server address and
e-mail default
●
Try reentering the information in the
Network
●
Turn the digital sender off and then back
on.
●
If the problem persists, contact
HP customer support.
●
See “Configure e-mail parameters” on
page 20.
●
Turn the digital sender off and then on
again.
●
Make sure all cabling is securely
connected.
●
Make sure the e-mail server is running
and can be reached from the portion of
the network on which the digital sender is
installed.
●
Make sure the network interface card is
communicating with the network. To do
this, verify that the TCP/IP status
parameter on the Revision page reads
READY
sender using a network command such
as ping.
Errors were found when
checking the address book.
Initialize address book?
The I-fax configuration is
inconsistent. Please check.
The i-fax function isn’t
configured. Please contact
the administrator or refer to
the documentation.
Internal error.
codes
Digital Sender halted.
An internal check of the
address book database
found significant problems.
There is a problem with the Ifax configuration.
There is a problem with the ifax configuration.
Internal problem.
●
Reset address books by answering “Yes”
to the control panel question. Wait for the
reset to complete and then restore a
backup copy of the address book.
●
Using the
sure that you have correctly configured
the I-fax domain, fax account e-mail
address, fax prefix and/or fax postage.
●
Try reentering the information in the
Network
●
Turn the digital sender off and then back
on.
●
If the problem persists, contact
HP customer support.
●
See “Configure I-fax parameters” on
page 21.
●
See the internal error table starting on
page 61.
configuration menu,
E-mail
address.
FROM
configuration menu.
, and then try to reach the digital
configuration menu, make
I-fax
configuration menu.
57
58
Control panel messages (continued)
MessageDescriptionActions
Invalid credentials. Check
account name and
password.
Invalid password. Press any
key to retry.
JetDirect not responding.
Please check the card or the
firmware version.
The LDAP configuration is
inconsistent. Please check.
LDAP protocol error.The LDAP search could not
The account name and
password that have been
configured for authenticating
LDAP searches are invalid.
The digital sender did not
recognize the password you
entered.
The firmware version of the
HP JetDirect print server
(interface card) installed in
the digital sender is not
compatible with the product.
There is a problem with the
LDAP configuration.
complete because of a
problem with a network
connection or LDAP server.
Use the
E-mail
configuration menu at the
●
control panel to change the account name
and password.
●
Press any key and then retype the
password. The password is casesensitive, so make sure you type the right
combination of uppercase and lowercase
letters.
●
If the problem persists see “Erasing
administrator password” on page 30 .
●
Contact HP customer support.
●
Using the
E-mail
configuration menu, make
sure that you have correctly configured
the LDAP server.
●
Try reentering the information i n the
configuration menu.
●
Turn the digital sender off and then back
on.
●
If the problem persists, contact
HP customer support.
●
Turn the digital sender off and then back
on.
●
Check that the other functions of the
digital sender are working.
●
Make sure the LDAP server is functioning
properly .
●
If the problem persists, contact
HP customer support.
E-mail
Troubleshooting the digital sender
Control panel messages (continued)
MessageDescriptionActions
The LDAP server is currently
unreachable. Contact the
administrator.
Network error
.There is a problem with the
codes
There is a problem with
either the LDAP server or the
network.
network interface card.
No matches found.There is no entry in the LDAP
directory that matches your
search string and search
criteria.
Object not found. Check your
configuration.
Either the search root or the
name/password combination
for authenticating searches in
the LDAP server is incorrect.
Partial results. Check your
configuration.
The search root for searches
in the LDAP server is
incorrect.
Passwords do not match.
Press any key to retry.
During the procedure to
change password, the
confirming password that
was entered did not match
the first password.
●
Try again later.
●
Check that all cabling is securely
connected.
●
Using the
menus, make sure you have correctly
configured all TCP/IP addresses, the
LDAP server name, and (optionally) the
LDAP port number.
●
If you use symbolic names, make sure
you have correctly configured a DNS or
WINS server in the
menu.
●
Check that the network is working
correctly using a network command such
as ping.
●
Check with the LDAP server administrator
to make sure the LDAP server is running.
●
Check that the network is properly
configured.
●
If the problem persists, contact
HP customer support.
●
Turn the digital sender off and then back
on.
●
Check the TCP/IP status parameter on
the Revision page. If it displays
try reaching the digital sender using a
network command such as ping. If it
displays
contact HP customer support.
●
Check the accuracy of your search string
and search criteria.
●
Use the
control panel to correct the search root or
name/password combination.
●
Use the
control panel to correct the search root.
●
Try again.
Network
ERROR
E-mail
configuration menu at the
E-mail
configuration menu at the
E-mail
and
Network
configuration
, note the codes and
configuration
,
READY
59
60
Control panel messages (continued)
MessageDescriptionActions
Search error.An unexpected problem
occurred in the LDAP search
(for example, memory
shortage, or problem with the
network link or LDAP server).
Sorry, you have typed an
incorrect password. Please
retype your password.
This operation can require
several minutes. Do you
really want to proceed?
This user is not registered.
Please add them.
This will clear the
configuration and all the
destinations. Do you really
want to proceed?
This will clear your changes.
Do you really want to
proceed?
The user name you typed
was not found. Contact the
administrator.
The WINS configuration is
inconsistent. Please check.
You do not have sufficient
access rights.
You need to become a
registered user to use this
digital sender. Please contact
your admin.
The digital sender did not
recognize the password you
typed.
You are being asked to
confirm that you want to
check the address book
database.
The user needs a user
profile.
You are being asked to
confirm that you want to reset
the digital sender to the
factory defaults.
You are being asked to
confirm that you want to
discard all changes that you
have made in the
configuration menu.
The digital sender did not
recognize the user name you
entered.
There is a problem with the
WINS (Windows Internet
Naming Service)
configuration.
The account name used to
authenticate searches with
LDAP server has insufficient
rights to access the
information.
Allow user self-registration
General
configuration menu is
in the
disabled.
●
Try the search again.
●
Turn the digital sender off and then back
on.
●
If the problem persists, contact
HP customer support.
●
Press any key to clear the message, and
then retype the password. Passwords are
case-sensitive, so make sure you enter
the correct combination of lowercase and
uppercase letters.
●
Check the user profile for the password.
●
Press OK to continue with the database
check or press C
ANCEL
to cancel. If you
continue, the digital sender shuts down
and restarts.
●
See “Creating and maintaining user
profiles” on page 41.
●
Press OK to continue with the reset or
ANCEL
press C
●
Press OK to discard your changes; this
to cancel.
takes you out of the configuration menu.
ANCEL
Press C
to return to the
configuration menu, where you can use
AVE
S
to save the changes before exiting.
●
Make sure the name is correct and try
again.
●
Try reentering the information in the
Network
configuration menu.
●
If the problem persists, contact
HP customer support.
Use the
E-mail
configuration menu at the
●
control panel to change the account name
and password.
●
The administrator must add the user. See
“Creating and maintaining user profiles”
on page 41.
●
Allow user self-registration.
Enable
Troubleshooting the digital sender
Internal error message descriptions and actions
CodeDescriptionActions
NOTE
Every internal error message has a code associated with it. Use the code to locate the
description and action.
5,
xxxxx
Internal software or hardware
problem.
7,
xxxxx
Internal failure.
10,0Failure initializing address books.●Turn the digital sender off and then back on.
●
Turn the digital sender off and then back on.
●
Verify control panel access hatch is snapped into
place.
●
Verify all cables are seated securely.
●
If the problem persists, note the code and contact
HP customer support.
●
Turn the digital sender off and then back on.
●
Reconfigure all network parameters.
●
If the problem persists, note the code and contact
HP customer support.
●
Check the address book database (see “Checking
the address book database” on page 38).
●
Clear the address book.
●
Reset the digital sender to factory defaults (see
“Resetting to factory defaults” on page 37).
NOTE: This also erases the administrator password,
all TCP/IP configuration, and all public and personal
address books.
●
If the problem persists, note the code and contact
HP customer support.
61
62
Troubleshooting network problems
Network interface card troubleshooting
Several parameters on the Revision page provide helpful information
about the print server. In particular, the TCP/IP status parameter
indicates whether the print server is actively connected to the network
or whether an error condition exists.
Revision page” on page 33 for a description of all parameters
See “
and for steps on how to access the Revision page.
If the digital sender fails to connect to the network, verify the following
information is correctly entered in the
●
IP address
●
IP subnet mask
●
IP gateway
Network
configuration menu.
Refer to
troubleshooting guides.
http://www.digitalsender.hp.com
for advanced network
Hewlett-Packard limited warranty statement
Warranty and support
63
5
information
Hewlett-Packard limited warranty
statement
HP PRODUCT
HP Digital Sender 8100C
HP warrants HP hardware, accessories, and supplies against
1
defects in materials and workmanship for the period specified
above. If HP receives notice of such defects during the warranty
period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement parts may be either
new or like-new.
HP warrants that HP software will not fail to execute its
2
programming instructions, for the period specified above, due to
defects in material and workmanship when properly installed and
used. If HP receives notice of such defects during the warranty
period, HP will replace software media which does not execute its
programming instructions due to such defects.
DURATION OF WARRANTY
One year
HP does not warrant that the operation of HP products will be
3
uninterrupted or error free. If HP is unable, within a reasonable
time, to repair or replace any product to a condition as warranted,
customer will be entitled to a refund of the purchase price upon
prompt return of the product.
HP products may contain remanufactured parts equivalent to new
4
in performance or may have been subject to incidental use.
The warranty period begins on the date of the delivery or on the
5
date of installation if installed by HP. If customer schedules or
delays HP installation more than 30 days after delivery, warranty
begins on the 31st day from delivery.
64
Warranty does not apply to defects resulting from improper or
6
inadequate maintenance or calibration, software, interfacing,
parts or supplies not supplied by HP, unauthorized modification
or misuse, operation outside of the published environmental
specifications for the product, or improper site preparation or
maintenance.
Note
Operation of the digital sender beyond the limit of its nominal duty cycle
(scanning greater than the equivalent of 3300 pages per month) shall
be deemed digital sender abuse and all repairs thereafter are to be
billed on a time-and-materials basis.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE
7
WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED
OR IMPLIED AND HP SPECIFICALLY DISCLAIMS THE
IMPLIED WARRANTIES OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
HP will be liable for damage to tangible property per incident up
8
to the greater of $300,000 or the actual amount paid for the
product that is the subject of the claim, and for damages for
bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been
directly caused by a defective HP product.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES
9
IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF
DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
10
ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO
YOU.
Hewlett-Packard Year 2000 warranty
Hewlett-Packard Year 2000 warranty
Subject to all of the terms and limitations of the HP Limited Warranty
Statement provided with this HP Product, HP warrants that this HP
product will be able to accurately process date data (including, but not
limited to, calculating, comparing, and sequencing) from, into, and
between the 20th and 21st centuries, and the year 1999 and 2000,
including leap year calculations, when used in accordance with the
Product documentation provided by HP (including any instructions for
installing patches or upgrades), provided that all other products (e.g.,
hardware, software, firmware) used in combination with such HP
product(s) properly exchange date data. The duration of the Year
2000 warranty extends through January 31, 2001.
65
66
Replacement parts and accessories
You can obtain replacement parts for your HP Digital Sender 8100C
by contacting your sales representative or your Hewlett-Packard
dealer.
You can call HP for support using the table below. For all other
support information, such as obtaining printer drivers or help using an
online server, see
HP support” on page 69
“
Customer Support and Product Repair Assistance for the U.S. and Canada
(See the administrator guide for additional product repair information.)
Call (1) (208) 323-2551 in the U.S. Monday through Friday from 6 am to 6 pm (Mountain Time) free of
charge for 90 days. The 90-day period begins with the first suppor t call, and it must be wi thin the one- year
hardware warranty period. However, your standard long-distance phone charges still apply. Have your
product nearby and your serial number ready when calling.
After your free telephone-support period has expired, fee-based telephone assistance is available to
answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call
1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am
to 6 pm (Mountain Time).
to change.
Charges begin only when you connect with a support technician. *Prices subject
European Customer Support Center Language
and In-Country Options Available
Open Monday through Friday 8:30–18:00 CET
HP provides a free telephone support service for 90 days, beginning with the first support call, but it must
be within the one-year warranty period. By calling a telephone number listed below, you will be connected
to a responsive team waiting to help you. If you require support after your 90-day free phone support has
expired, you can receive support for a fee through the same telephone number. The fee is charged on a
per-incident basis. When calling HP, have the following information ready: product name and serial
number, date of purchase, and description of the problem.
access to information over your
modem, we suggest these
services:
Obtaining software
utilities and electronic
Information:
HP direct ordering for
accessories or supplies:
HP Support Assistant
CD-ROM:
HP Service Information:
HP Service Agreements:
Locating HP Resellers
for 24-hour
HP support
- Firmware upgrades, printer drivers,
World Wide Web URL
updated HP printer software, plus product and support information
may be obtained from the following URLs
for HP Digital Sender 8100C
in the U.S.
in Europe
Printer drivers may be obtained from the following sites:
in Japan
in Korea
in Taiwan
or the local driver website
America Online
U.S., France, Germany, and U.K. - Printer drivers, updated HP
printer software, and support documentation to help answer your
questions about HP products are available. Use Keyword HP to start
your tour or call 1-800-827-6364 preferred customer # 1118 to
subscribe. In Europe, call the appropriate number below:
Austria 022 58 58 485
France +353 1 704 90 00
Germany 0180 531 31 64 (24PF/min)
Switzerland0848 80 10 11
United Kingdom0800 279 1234
See
“
HP customer support options worldwide” on page 67
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
This support tool offers a comprehensive online information system
designed to provide technical and product information on HP
products. To subscribe to this quarterly service call 1-800-457-1762
in the U.S. or Canada;
+31 555 384279 in Europe (0800 960 274 in the U.K.);
(65) 740-4477 in the Asia/Pacific region; and 1-801-431-1587 in Latin
America.
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or
1-800-387-3867 (Canada).
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522.
Hewlett-Packard appliances, peripherals, personal computers,
supplies, and accessories are available at HP authorized resellers
worldwide. To find the one nearest to you, contact:
United States: 1-877-DSENDER (373-6337)
Canada:1-800-387-3867
Europe:
Product type
Scanning element
Light source
Interface
Optical resolution
Maximum scanning speed
Image processing
Compression
AC line voltage
Power consumption
Noise pressure levels
Weight
Duty cycle
Control panel display
●
Charged-coupled device
●
Cold Cathode Fluorescent Lamp (CCFL)
●
Ethernet 10BaseT
●
600 dpi (dots per inch)
●
B/W sending quality: 4 pages per minute
●
Color sending quality: 3 pages per minute
●
Photo sending quality: 3.5 pages per minute
●
Black-and-white documents
●
Color documents
●
Color and black-and-white documents
●
High-resolution color and black-and-white
●
photographs (print only)
Software: HP Smart Compression Imaging
●
Technology utilizing CCIP, G4, and optimized
JPEG compression
100 to 240 Vac, 50 to 60 Hz
●
30 W idle
●
38 W operating
●
56 dB when operating the flatbed
●
68 dB when operating the ADF
●
10.9 kg (24.0 lb)
●
3,300 pages per month
●
240-by-64 pixels graphic LCD
●
Blue dots on silver-gray background
●
Equipment specifications
71
72
FeatureDescription
40-key alphabetic keypad
Keypad
Scan engine
Automatic document feeder
(ADF)
●
12-key numeric keypad
●
Help key
●
Simplex/duplex key for single-sided or double-
●
sided scanning
Green “go” button and red “stop” button
●
4 context-sensitive function keys
●
Full-color and grayscale ADF (automatic
●
document feeder) and flatbed scans
Image calibration
●
Color and tonal adjustment
●
Data scaling and enhancement
●
25-page capacity
●
High feeding accuracy and reliability
●
Variety of paper sizes and weights
●
Correct order output
●
Automatic start and stop at any speed
●
Environmental ranges
Operating10 to 35° C (50 to 95° F)
Storage-40 to 60° C (-40 to 140° F)
Operating10 to 80% noncondensing (10 to 35° C)
Storage0 to 90%
Temperature
Humidity
Environmental ranges
73
CAUTION
The operating environment should be stable, with no abrupt changes
in temperature or humidity, or your digital sender might be damaged.
If you move the digital sender from a cold to a warm environment, wait
about two hours before using it.
74
Supported capabilities
Operating capabilities
DescriptionMaximum
Multiple selections at control panel (combination of
each individual e-mail address and each
distribution list)
Destinations for an e-mail message (combination
of all individual e-mail addresses and all addresses
in selected distribution lists)
Destinations for a fax transmission1,024
Characters in a telephone number80
Memory capabilities
DescriptionMaximum
Users4,096
Public e-mail addresses200,000
Fax numbers2,048
Size of public e-mail distribution lists512
Number of public e-mail distribution lists512
Size of fax distribution list512
Number of fax distribution lists512
128
1,024
Public HP JetSend-enabled printers64
Size of personal e-mail address book256
Number of personal distribution lists100
Length of user’s name31
Length of display name31
Length of user’s password15
Length of distribution list name31
Length of fax number79
Length of e-mail address255
EN 60950:1992 +A1:1992+A2:1993+A3:1995+A4:1997+A11:1997
EN 60825-1:1994 Class 1
EMCCISPR 22:1993+A1+A2, Class B/ EN 55022:1994+A1+A2, Class B
IEC 1000-3-2:1995 / EN 61000-3-2:1995
IEC 1000-3-3:1994 / EN 61000-3-3:1995
EN 50082-1:1992
Supplementary information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and
the EMC Directive 89/336/EEC and carries the CE-marking accordingly.
LEDs in this product are Class 1 in accordance to EN60825-1.
Hewlett-Packard Company
Greeley Hardcopy Division
700 71st Avenue
Greeley, Colorado 80634
USA
HP Digital Sender 8100C
C7707 (may contain suffix)
C7707
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department
ZQ/Standards Europe, Herrenberger Straße 130, D-71034 Böblingen (Fax: +49-7031-14-3143)
76
FCC Declaration of Conformity
Manufacturer’s Name:
Manufacturer’s Address:
Contact Person:
Telephone:
Product Name:
Model Numbers:
Product Options:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipme nt generates, uses, and
can radiate radio frequency energ y , and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications . Howe ver , there is no guarantee th at interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encou raged
to try to correct the interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment into an outlet on a circuit differe nt from that to which the receiver is located.
●
Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the digital sender that are not expressly approved by Hewlett-Packard
could void the user’s authority to operate this equipment. Only use the cables, connecto rs, power cords
and accessories supplied with this equipment or expressly approved by Hewlett-Packard.
Hewlett-Packard Company
Greeley Hardcopy Division
700 71st Avenue
Greeley, Colorado 80634
USA
GHC Regulatory Manager
970-350-5600
HP Digital Sender 8100C
C7707 (may contain suffix)
C7707
Test report on file:
Date:
C7707-1
December, 1999
German noise declaration
Geräuschemission
LpS <70 dB
am Arbeitsplatz
normaler Betrieb
nach DIN 45635 T. 19
Die Daten sind die Ergebnisse von Typprüfungen.
A4-sized paper
AB Error message
AC line voltage
access rights,insufficient
7
56
71
61
accessories and supplies
ordering
66
warranty
accounts,invalid credentials
acoustic emissions
Acrobat Reader,website
activity information
63
58
71
9
32
adding
addresses to distribution list
45
addresses to public e-mail book
HP JetSend devices
lists to address book
user profiles
23
44
41
address books
adding lists
adding to public e-mail
checking
clearing database
44
46
38
39, 43
control panel error messages
deleting lists from
descriptions
error messages
errors
57
failure to initialize
internal errors
maintaining
44
43
56
61
61
44
Address Caching Enabled setting
addresses
adding to distribution list
deleting from distribution list
45
45
56
46
26
ADF (automatic document feeder)
cable
14
cleaning
connector socket
illustration
maximum pages
paper sizes supported
specifications
52
14
13
7
7
72
adjusting
contrast for scanning
contrast of display
40
47
administrator
activities
changing password for
description
erasing password for
tools
Administrator E-mail parameter
Administrator Full Name parameter
administrator guide,part numbers
Administrator Password parameter
Adobe Acrobat Reader,website
agreements,service
Allow Guest Login parameter
America Online support service
AOL support service
25
30
11
30
36
26
26
66
26
9
69
26
69
69
assigning IP address
default timeout
manually
authorized dealers
17
27
69
Auto BCC Function Enabled parameter
automatic document feeder (ADF).
device configuration
backup utility
Bad packets parameter
Boot Block Ver. parameter
BOOTP,using to assign IP address
Box Version # parameter
49
49
49
34
35
17
34
28
ADF
80
Index
C
capacity of ADF
7
cards,connector to network interface
changing
administrator password
contrast
40
user profiles
41
characters,maximum number of
30
74
checking the address book database
checklist for configuration
17
cleaning
ADF
52
device
51
scanner glass
clearing,address book database
51
39
codes
for backing up and restoring
internal messages
Collisions parameter
61
34
Color Document,sending quality
color,sending
8
Color-B/W Photo sending quality
50
8
8
components
hardware
software
compression features
12
24
71
configuration
checklist
extended and optional
minimum
17
16
16
parameters in configuration menu
preparing for
resetting to factory defaults
using the control panel
configuration menu,parameters
17
37
22
26
configuring
e-mail
16
e-mail parameters at control panel
extended parameters
HP JetSend devices
I-fax
16
I-fax parameters at control panel
optional parameters
conformity, declaration of
connector socket
22
23
21
22
75
14
connectors
control panel cable
control panel socket
illustration
14
power socket
print server
consumption, power
14
14
14
14
71
contrast
changing
changing display
40
47
14
38
26
20
control panel
assigning IP address from
changing contrast
configuring device
configuring e-mail parameters
configuring I-fax parameters
connector cable
illustration
14
12
maximum number of selections
messages
socket connector
specifications
56
14
71
controlling access to device
17
47
22
20
21
74
31
convenience copying
description
maximum number of printers
copies,e-mail messages
copying,convenience
creating,user profiles
customer support options worldwide
cycle, duty
10
74
36
10
41
67
71
D
database of address books
checking
clearing
errors
38
39
57
date
firmware
setting for digital sender
Date parameter
dealers, authorized
declaration of conformity
decreasing,contrast
34
26
26
69
75
40
defaults
FROM field in e-mail messages
image quality for e-mail messages
IP address timeout
resetting to factory
17
37
SUBJECT field in e-mail messages
28
28
28
defects
product
63
software
64
deleting
addresses from public e-mail address book
lists from address book
delivery,notification of e-mail
description,security
44
36
11
destinations
fax
10
from digital sender
DHCP,using to assign IP address
diagnostics,administrator tools
displaying,revision page
9
17
36
33
46
Index
81
distribution lists
adding addresses
deleting addresses
maintaining
maximum number of destinations
distribution services
45
45
44
74
9
DNS (Domain Name System)
configuration problem
support
9
DNS Domain parameter
DNS Server Address parameter
document input tray
document lever
document output tray
documentation,part numbers
documents,sending color
dots per inch (dpi), resolution
dpi (dots per inch), resolution
drivers, printer
duty cycle
69
71
56
27
27
12
12
12
66
8
71
71
E
e-mail
address book description
configuration
16
43
configuring parameters at control panel
copies of messages
dependencies
invalid credentials
maximum number of destinations
not configured
notification of delivery
36
6
58
74
57
36
e-mail addresses
adding to public e-mail address book
deleting from public e-mail address book
maximum number
E-mail Default From parameter
E-mail Default Subject parameter
E-mail File Format parameter
E-mail File Selection parameter
E-mail Language parameter
E-mail Quality parameter
E-mail Server Addr. parameter
e-mail server unavailable
warranty
HP authorized dealers
HP JetDirect Cfg. parameter
HP JetDirect FW Rev. parameter
HP JetDirect ID parameter
HP JetDirect Prd. # parameter
12
61
67
71
63
69
35
34
35
34
74
82
Index
HP JetDirect printer servers
connector to card
firmware version installed
ID
35
not responding
product number installed
timeout
35
troubleshooting
HP JetDirect Timeout parameter
HP JetSend,configuring devices
14
34
58
34
62
35
23
HP Smart Compression Imaging Technology
HP Support Assistant compact disc
HP Web JetAdmin
humidity, specifications
24
73
69
I
ID, HP JetDirect printer server
35
I-fax
configuration problem
configuring
16
configuring at control panel
dependencies
fax file format
not configured
support
10
image processing options
image quality,default for e-mail messages
image,compression
57
21
6
29
58
71
28
71
inconsistent
DNS configuration
e-mail configuration
incorrect passwords
increasing,contrast
initializing address books,failure to
Initializing TCP/IP status
installation,testing
installing,digital sender
insufficient access rights
interface cards,troubleshooting
interface type
internal errors
internal failure
internal problems
Internet fax.
invalid credentials
invalid passwords
71
58
61
See
56
57
60
40
61
34
24
15
61
62
61
I-fax
58
58
IP address
assigning manually
default timeout
on self-test page
IP Address parameter
IP Configuration parameter
IP Gateway parameter
IP Subnet Mask parameter
27
17
34
27, 34
27
27
27
71
J
Jet Direct.
JetSend.
job queue,status
Job State screen
HP JetDirect printer server
See
HP JetSend
See
32
32
jobs
description of status
finding status
JPEG compression
32
32
71
K
keypad,specifications
72
L
LAN hardware address
LAN interface
71
Language parameter
language support options
languages,manuals in other
Late collisions parameter
LCD,changing contrast level
34
26
67
66
34
47
LDAP (Lightweight Directory Access Protocol)
configuration problem
protocol error
server unavailable
support
5
LDAP Account Name parameter
LDAP Password parameter
LDAP Search Root parameter
LDAP Server Address parameter
LDAP Service Port parameter
Legal-sized paper
Letter-sized paper
58
58
59
29
29
29
28
29
7
7
levers
document
locking
light source for scanning
line voltage
locking lever
Log Server Addr. parameter
12
14
71
71
14
35
M
MAC address parameter
Mail Ping Frequency parameter
34
29
maintaining
device
51
user profiles
41
manuals
in other languages
part numbers
Max User Mail Size parameter
maximum paper size,in ADF
media.
See index entry for specific type of media
memory,capabilities
66
66
29
7
74
Index
83
messages
control panel
internal error
network error
MIME support
56
61
59
9
minimum
configuration
paper size in ADF
modes,sending
modifying,user profiles
Multi-Boot Ver. parameter
16
7
8
41
35
N
network
collisions
connector to interface card
error codes
errors on job state screen
framing errors
operating systems supported
packets
problems connecting to
server type
supported protocols
troubleshooting interface card
no matches found message
34
14
59
32
34
6
34
62
6
6
62
59
noise
German declaration
levels
71
notification,e-mail delivery
numbers, product and part
NW Error status
capacity of ADF
displaying Revision
displaying Tasks
Revision
pages per minute,scanning speed
7
33
35
55
71
paper
maximum in ADF
sizes supported
specifications
weights supported
Paper Size parameter
7
7
7
7
26
parameters
configuration menu
configuring e-mail at control panel
configuring extended and optional
configuring I-fax
part numbers
partial results message
parts,of product
26
20
22
21
66
59
12
passwords
changing administrator
description
do not match
11
60
erasing administrator
incorrect
invalid
60
58
LDAP (control panel)
30
30
29
performance
paper handling
scanning speed
permissions,using device
7
71
31
Personal E-Mail address books
description
maximum destinations in a list
maximum number of addresses
maximum number of lists
photographs, sending
post-processing error status
power connector socket
power switch
power,consumption
PP Error status
ppm,scanning speed
print server,connector to card
43
74
74
74
8
32
14
14
71
32
71
14
printers
drivers
69
maximum number for convenience copying
sending to
printing,dependencies
Processing status
product version
profiles,creating and maintaining user
programs,installed for digital sender
10
6
32
34
41
24
74
84
Index
protocols
dependency on
supported
used for e-mail
6
6
9
Public E-Mail address book
adding addresses
deleting addresses
description
maintaining
maximum number of addresses
maximum number of lists
46
46
43
46
74
74
public lists
adding lists
deleting lists from
maintaining
44
44
44
Public Printers address book,maximum number of
printers
74
Q
quality
B/W Document
Color Document
Color-B/W Photo
quality modes
queue,jobs in
8
8
8
8
32
R
Reader,website
Ready status
receipts,e-mail delivery
Received pkts parameter
9
34
36
34
registered users
deleting
42
description
repair and replacement
repair assistance
replacement and repair
replacement parts
resetting,factory defaults
resolution,optical
restarting the digital sender
restore utility
11
63
67
63
66
37
71
36
49
restoring
address books
codes
50
device configuration
49
49
Revision page
displaying
troubleshooting with
Running Image # parameter
33
55
35
S
scanner
specifications
type of
72
71
scanner glass
cleaning
illustration
51
13
scanning
changing contrast
setting size of area
speed
71
scanning element
search error message
40
26
71
60
security
controlling access
description
sending modes
Sending status
sending,to e-mail
Sent status
32
31
11
8
32
9
servers
dependencies on
e-mail unavailable
LDAP unavailable
log
35
service agreements
6
57
59
69
service and support
language options
options worldwide
67
67
settings
Color Document
Color-B/W Photo
time on digital sender
setup,digital sender
shutting down the digital sender
8
8
26
15
36
sizes
setting for scanning area
supported paper
26
7
Smart Compression Imaging Technology
SMTP protocol,sending to e-mail