Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Edition 2, 10/2011
Part number: CE863-90907
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems
Incorporated.
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
®
is a registered trademark of The
UNIX
Open Group.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Conventions used in this guide
TIP:Tips provide helpful hints or shortcuts.
NOTE:Notes provide important information to explain a concept or to complete a task.
CAUTION:Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING!Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.
Serial number and model number location .......................................................................... 9
Control panel layout ........................................................................................................... 10
2 Control panel menus .................................................................................................................................... 13
Setup Menu ........................................................................................................................................ 14
HP Web Services menu ..................................................................................................... 15
Reports menu .................................................................................................................... 16
Quick Forms menu ............................................................................................................ 17
Fax Setup menu ................................................................................................................ 18
System Setup menu .......................................................................................................... 21
Service menu ..................................................................................................................... 26
Network Setup menu ......................................................................................................... 28
Function specific menus ..................................................................................................................... 30
Copy menu ........................................................................................................................ 30
Fax menu ........................................................................................................................... 32
Scan menu ......................................................................................................................... 34
USB Flash Drive ................................................................................................................ 35
3 Software for Windows .................................................................................................................................. 37
Supported operating systems and printer drivers for Windows .......................................................... 38
Select the correct printer driver for Windows ..................................................................................... 38
HP Universal Print Driver (UPD) ........................................................................................ 40
Change print job settings for Windows ............................................................................................... 41
ENWWv
Priority for print settings ..................................................................................................... 41
Change the settings for all print jobs until the software program is closed ........................ 41
Change the default settings for all print jobs ...................................................................... 41
Change the product configuration settings ........................................................................ 42
Remove the printer driver from Windows ........................................................................................... 43
Supported utilities for Windows .......................................................................................................... 44
Other Windows components and utilities ........................................................................... 44
Software for other operating systems ................................................................................................. 44
4 Use the product with Mac ............................................................................................................................ 45
Software for Mac ................................................................................................................................ 46
Supported operating systems and printer drivers for Mac ................................................. 46
Install software for Mac operating systems ........................................................................ 46
Remove the printer driver from Mac operating systems .................................................... 49
Priority for print settings for Mac ........................................................................................ 49
Change printer-driver settings for Mac .............................................................................. 50
Software for Mac computers .............................................................................................. 51
Supported utilities for Mac ................................................................................................. 51
Basic print tasks with Mac .................................................................................................................. 53
Cancel a print job with Mac ................................................................................................ 53
Change the paper size and type with Mac ......................................................................... 53
Resize documents or print on a custom paper size with Mac ............................................ 53
Create and use printing presets with Mac ......................................................................... 53
Print a cover page with Mac .............................................................................................. 54
Use watermarks with Mac .................................................................................................. 54
Print multiple pages on one sheet of paper with Mac ........................................................ 55
Print on both sides of the page (duplex printing) with Mac ................................................ 55
Set the color options with Mac ........................................................................................... 56
Use AirPrint ........................................................................................................................................ 57
Fax with Mac ...................................................................................................................................... 58
Scan with Mac .................................................................................................................................... 59
Solve problems with Mac ................................................................................................................... 60
5 Connect the product with Windows ............................................................................................................ 61
Install the product on a wired network with Windows ........................................................ 65
Install the product on a wireless network with Windows (wireless models only) ............... 66
Configure IP network settings with Windows ..................................................................... 68
6 Paper and print media .................................................................................................................................. 71
Understand paper use ........................................................................................................................ 72
Change the printer driver to match the paper type and size in Windows ........................................... 74
Supported paper sizes ....................................................................................................................... 75
Supported paper types and tray capacity ........................................................................................... 77
Load paper trays ................................................................................................................................ 80
Cancel a print job ............................................................................................................................. 108
Basic print tasks with Windows ........................................................................................................ 109
Open the printer driver with Windows .............................................................................. 109
ENWWvii
Get help for any printing option with Windows ................................................................. 110
Change the number of print copies with Windows ........................................................... 111
Save custom print settings for reuse with Windows ........................................................ 111
Improve print quality with Windows ................................................................................. 114
Print on both sides (duplex) with Windows ...................................................................... 116
Print multiple pages per sheet with Windows .................................................................. 119
Select page orientation with Windows ............................................................................. 120
Set color options with Windows ....................................................................................... 122
Use HP ePrint ................................................................................................................................... 123
Additional print tasks with Windows ................................................................................................. 124
Print colored text as black (grayscale) with Windows ...................................................... 124
Print on preprinted letterhead or forms with Windows ..................................................... 124
Print on special paper, labels, or transparencies with Windows ...................................... 126
Print the first or last page on different paper with Windows ............................................. 129
Scale a document to fit page size with Windows ............................................................. 131
Add a watermark to a document with Windows ............................................................... 133
Create a booklet with Windows ....................................................................................... 133
Walk-up USB printing ....................................................................................................................... 136
9 Color ............................................................................................................................................................. 139
Adjust color ....................................................................................................................................... 140
Change the color theme for a print job ............................................................................ 140
Change the color options ................................................................................................. 141
Manual color options ........................................................................................................ 141
Use the HP EasyColor option ........................................................................................................... 143
Match colors to your computer screen ............................................................................................. 144
Set up fax ......................................................................................................................................... 170
Install and connect the hardware ..................................................................................... 170
Set fax polling .................................................................................................................. 189
Use fax ............................................................................................................................................. 190
Self help ........................................................................................................................................... 246
Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............. 318
Index ................................................................................................................................................................. 319
xivENWW
1Product basics
Product comparison
●
Environmental features
●
Accessibility features
●
Product views
●
ENWW1
Product comparison
HP LaserJet Pro 300
color MFP M375nw
CE903A
Paper handlingTray 1 (50-sheet
capacity)
Tray 2 (250-sheet
capacity
Optional Tray 3 (250sheet capacity)
Standard output bin (150sheet capacity)
Automatic duplex printing
Supported operating
systems
Windows Vista, 32-bit
Windows 7, 32-bit and
Windows 2003 Server
Windows XP, 32-bit
and 64-bit
64-bit
(32-bit, Service Pack 3),
printer and scan drivers
only
HP LaserJet Pro 400
color MFP M475dn
CE863A
HP LaserJet Pro 400
color MFP M475dw
CE864A
Windows 2008 Server,
printer and scan drivers
only
Windows 2008 Server
R2, printer and scan
drivers only
Mac OS X v10.5 and
later
ConnectivityHi-Speed USB 2.0
10/100 Ethernet LAN
connection
Wireless network
connection
HP Smart Install for easy
software installation
(Windows only)
Memory192 MB RAM,
expandable to 448 MB
2Chapter 1 Product basicsENWW
HP LaserJet Pro 300
color MFP M375nw
HP LaserJet Pro 400
color MFP M475dn
HP LaserJet Pro 400
color MFP M475dw
CE903A
Control-panel displayColor graphical touch
screen
PrintPrints 18 pages per
minute (ppm) on A4-size
paper and 19 ppm on
Letter-size paper
Prints 20 pages per
minute (ppm) on A4-size
paper and 21 ppm on
Letter-size paper
Automatic duplex printing
Walk-up USB printing (no
computer required
CopyCopies at up to 18 ppm
Copies at up to 20 ppm
Copy resolution is 300
dots per inch (dpi)
50-page document
feeder that supports
page sizes from 127 to
356 mm (5 to 14 in) in
length and from 127 to
216 mm (5 to 8.5 in) in
width
CE863A
CE864A
ENWW
Flatbed scanner supports
page sizes up to 297 mm
(11.7 in) in length and up
to 215 mm (8.5 in) in
width
Automatic duplex
copying
Product comparison
3
HP LaserJet Pro 300
color MFP M375nw
HP LaserJet Pro 400
color MFP M475dn
HP LaserJet Pro 400
color MFP M475dw
ScanScans in black and white
with resolution up to
1200 dpi
Scans in color with
resolution up to 600 dpi
Automatic duplex
scanning
Walk-up USB scanning
(no computer required)
FaxV.34 with two RJ-11 fax
ports
CE903A
CE863A
CE864A
4Chapter 1 Product basicsENWW
Environmental features
Duplex printingSave paper by using the manual duplex printing option. Automatic duplex printing is available
with the HP LaserJet Pro 400 color MFP M475dn and HP LaserJet Pro 400 color MFP
M475dw models.
Print multiple pages per
sheet
Copies multiple pages per
sheet
RecyclingReduce waste by using recycled paper.
Energy savingsInstant on Fusing technology and sleep mode enable this product to quickly go into reduced
Save paper by printing two or more pages of a document side-by-side on one sheet of paper.
Access this feature through the printer driver.
Save paper by copying two or four pages of an original document side-by-side on one sheet
of paper.
Recycle print cartridges by using the HP Planet Partners return process.
power states when not printing, thus saving energy.
Accessibility features
The product includes several features that aid users with accessibility issues.
●Online user guide that is compatible with text screen-readers.
●Print cartridges can be installed and removed by using one hand.
All doors and covers can be opened by using one hand.
●
ENWW
Environmental features
5
Product views
Front view
1Document feeder cover
2Document feeder input tray
3Document feeder input tray extension
4Document feeder output bin
5Color touch screen control panel
6Control-panel-adjustment lever
7DIMM access door
8Walk-up USB printing port
9On/Off button
10Optional Tray 3
11Tray 2 (access for clearing jams)
12Tray 1
13Print-cartridge-door handle
14Output bin stop
15Output bin
6Chapter 1 Product basicsENWW
Back view
1Fax ports
2Network port
3Hi-Speed USB 2.0 port
4Power connection
5Rear door (access for clearing jams)
ENWW
Product views
7
Interface ports
1Telephone “line out” port for attaching an extension phone, answering machine, or other device
2Fax “line in” port for attaching fax line to product
3Network port
4Hi-Speed USB 2.0 port
8Chapter 1 Product basicsENWW
Serial number and model number location
The serial number and product model number label is at the back of the product.
NOTE:Another label is inside the front door.
ENWW
Product views
9
Control panel layout
1 Touch screen display
2Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a
connection to the wireless network. When connected, the light stops blinking and stays lit.
NOTE: Wireless models only
3Ready light: indicates the product is ready
4 Attention light: indicates a problem with the product
5
6
7
8
9
10
Help button and light: provides access to the control panel help system
Right arrow button and light: moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
Cancel button and light: clears settings, cancels the current job or exits the current screen.
NOTE: This button illuminates only when the current screen can use this feature.
Back button and light: returns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
Left arrow button and light: moves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
Home button and light: provides access to the Home screen
10Chapter 1 Product basicsENWW
Buttons on the Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE:Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1Web Services button: provides quick access to HP Web Services features, including HP ePrint.
HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail
address.
2
3
4
5
6
7Fax button: provides access to the fax feature
8Apps button: provides access to the Apps menu to print directly from select Web applications
9Product status
10Scan button: provides access to the scan feature
Setup
Network
you can print the Network Summary page.
Wireless
NOTE: Wireless models only
NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.
Information
Configuration Report page.
Supplies
the Supplies Status page.
button: provides access to the main menus
button: provides access to network settings and information. From the network settings screen,
button: provides access to the Wireless menu and wireless status information.
button: provides product status information. From the status summary screen, you can print the
button: provides information about supplies status. From the supplies summary screen, you can print
ENWW
11Copy button: provides access to the copy feature
12USB button: provides access to the walk-up USB printing and scanning feature (no computer is required)
Product views
11
Control panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help
system, touch the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You
can browse through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the
options for that screen.
button in the upper-right corner of the screen.
If the product alerts you of an error or warning, touch the Help
describes the problem. The message also contains instructions to help solve the problem.
button to open a message that
12Chapter 1 Product basicsENWW
2Control panel menus
Setup Menu
●
Function specific menus
●
ENWW13
Setup Menu
To open this menu, touch the Setup button. The following sub menus are available:
HP Web Services
●
Reports
●
Quick Forms
●
Fax Setup
●
●System Setup
Service
●
Network Setup
●
14Chapter 2 Control panel menusENWW
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