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CPU Upgrade Manual
Model 9x9KS and Series Kxx0
HP 3000 and HP 9000 Enterprise Servers
Part No. A2375-90012
Printed in U.S.A. March 1999
Edition 8, 0399
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Legal Notices
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warr ant ies of merchantability and fitness for a particula r purpose. Hewlett-Packard shall
not be liable for errors contained herein or direct, indirect, special, incidental or consequential damages
in connection with the fur nishing, performance, or use of this material.
Restricted Rights Legend.
restrictions as set forth in subparagraph (c) (1) (ii) of the R ights in Technical Data and Computer
Software clause at DFARS 252.227-7013 for DOD agencies, a nd sub paragraph s (c ) (1) and (c) (2) of t he
Commercial Computer Software Restricted Rights clause at FAR 52.227-19 for other agencies.
HEWLETT-PACKARD COMPANY
3000 Hanover Street
Palo Alto, California 94304 U.S.A.
Reproduction, adaptati on, or translation of this docum e nt wi thout prior written permission is prohibited,
except as allowed under the copyright laws.
Trademark Notices.
exclusively through X/Open Company Limited.
© Copyright 1983-1999 Hewlett-Packard Company, all rights reserved.
Use, duplication or disclosure by the U.S. Government is subject to
UNIX is a registered trademark in the United States and other countries, licensed
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Printing History
New editions of this manual incorporate all material updated since the previous edition. The manual
printing date and part number indicate its current edition. The printing date changes when a new edition
is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to
change.) The manual part number changes when extensive technical changes are incorporated.
February 1995...............................................................................................................................Edition 1
September 1995 ..................................................................................................................... ......Edition 2
January 1996................................................... ......... ......... ......... ...................................................Edition 3
June 1996......................................................................................................................................Edition 4
July 1997 ......................................................................................................................................Edition 5
January 1998 ........................................................... ......... ......... ...................................................Edition 6
August 1998 ................................................................................................................................Edition 7
March 1999...................................................................................................................................Edition 8
Change Narrative
• Edition 8 technical changes include minor changes and updates as required.
• Edition 7 technical changes include:
a. The addition of 989KS to the supported CPU table on page 1.
b. The addition of 929KS/020 to the NOTE on page 1 of Chapter 1.
c. Minor changes and updates as needed.
• Edition 6 technical changes include:
a. The addition of HP9000/K380/K580 information throughout the manual.
b. Minor changes and updates as needed.
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Reader Comments
Reader Comments. We welcome your comments about our documentation. If you have editorial
suggestions or reco mmend impro v ements fo r this d ocument, pl ease write t o us. You can reach us through
e-mail at: hardwaredocs@cup.hp.com or by sending your letter to: Documentation Manager, M/S 5657,
Hewlett-Packard Company, 8000 Foothills Blvd., Roseville, CA 95747-5657 USA. Please include the
following information in your message:
• Title of the manual you are referencing.
• Manual part number (from the title page).
• Edition number or publication date (from the title page).
• Your name.
• Your company’s name.
SERIOUS ERRORS, such as technical inaccuracies that may render a program or a hardware device
inoperative, should be reported to your HP Response Center or directly to a Support Engineer.
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Preface
This edition of the CPU Upgrade Manual contains technical information about HP 9000 and HP3000
Servers. The HP 9000 family of Servers includes the following models:
HP9000/Kxx0
Servers
K100 N/A
K200 A2993A
K210 A2995A
K220 A3452A
K250 A3498A
K260 HP VISUALIZE K260-EG A3261A
K360 A5140A
K370 A3669A
K380 A4872A
K400 A2993A
K410 A2995A
K420 A3452A
K450 A3498A
HP9000 Workstations
CPU Module
Product No.
K460 HP VISUALIZE K460-EG/XP A3261A
K570 A3669A
K580 A4872A
The HP 3000 family of Servers does not include CPU Module Product Numbers.
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CPU Upgrade
Electrostatic Discharge
1
The Central Processing Unit (CPU) upgrade for the HP 3000 and HP 9000 system is accomplished by
adding CPU cards to the existing CPU card slots within the computer cabinet. The number of CPUs
supported on each system model is as follows:.
NOTE
CPU Upgrade
HP3000/
Models
CPUs Supported 1 to 4 1 to 6 1 to 4 1 to 4 1 to 6 1 to 6
CPUs for HP 9000/K100 models are an integral part of the system board. There is
no CPU upgrade for these models.
929KS/020, 939KS, and 939KS/020 models support a single processor only.
9x9KS
(except
989KS)
HP3000/
989KS
HP9000/
K2x0
HP9000/
K360/K4x0
HP9000/
K370/380
HP9000/
K570/580
Electrostatic Discharge
CPU cards and computer systems contain assemblies and components that are sensitive to electrostatic
discharge (ESD). Carefully observe the precautions listed in this section and use the ESD wrist strap,
ESD sheet, and ESD foam pad provided in the ESD kit (part number A3024-80004).
The following precautions can significantly reduce the risk of system failure or component damage due
to ESD.
• Always wear an anti-static wrist strap when working around a system or handling the CPU card.
• Treat all assemblies, components, cards, and connections as sensitive.
• When unpacking cards or components to the system, keep the item in it's conductive bag until it is
ready to be installed.
• Keep body movement to a minimum, this generates static electricity that causes ESD.
• Avoid working in carpeted areas.
• Try to select a wor k area where potential static sources are minimized.
Anti-Static Wrist Strap
The anti-static wrist st r ap is a bracelet-like st ra p that goes around either wris t. The other end of the strap
connects to a convenient metal surface on the computer cabinet.
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CPU Upgrade
CPU Configuration Rules
Anti-Static Mat
The anti-static mat can b e eit her t he condu ctive bag, the ESD sheet, or the ESD foa m pad . The ant i-st atic
mat does not have to be connected to the cabinet. It should be placed close to the computer while
performing the upgrade tasks.
CPU Configuration Rules
The rules for adding a CPU to a system are as follows:
1. The computer must have a CPU installed in slot 0 (zero).
2. All additional CPUs are added in sequential order (1, 2,... and so on).
Once the CPU card is added to the computer, it is automatically configured into the system during the
computer power on selftest process.
CPU Location
The CPU slots for both the HP 3000/9x 9KS and HP 9000/K2xx and K4xx SPUs ar e the same. Fi gure 1-1
and Figure 1-2 sho ws the CPU locatio ns for these sy stems. Figure 1-1, front vie w, shows the system with
the front bezel and b ulkheads (or co ver pl ates) remo v ed. Figure 1- 2, rear vie w, shows the system with t he
back cover removed.
Figure 1-1 CPU Location, Front View (All Models)
Item 2 shows the location of CPU slots 0 and slot 1. Slot 0 is located next to the power monitor and Slot
1 is located next to the peripheral cage.
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CPU Upgrade
CPU Location
Figure 1-2 CPU Location, Rear View 9x9KS, K2xx, K360, and K4xx (Except 979 and 989KS)
Item 3 shows the location of CPU slot 2 and slot 3 (see the note following). Slot 2 is located next to the
power supply and slot 3 is located to the left of CPU slot 2.
NOTE
On HP3000/979KS/989KS and HP9000 models, the power supply and processor
covers conceal slots 2 and 3. Access to these slots requires removal of the power
supply.
Figure 1-3 CPU Location, Rear View K370/K570, K380/K580, and 979KS/989KS
Figure 1-3 show s the loca ti on of CPU slo ts 2 th rou gh 5. S lot 4 is locat ed bet w een slot s 3 and 5. Sl ot 5 is
located next to the Kx70/Kx80 HP-HSC expansion slot.
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CPU Upgrade
Tools required
Tools required
To accomplish adding a CPU to the computer the following tools are required:
• A Torx #10 driver. (This is the preferred tool)
• A flat blade screw driver. (this can be used if a Torx driver is not available)
• A3204-80004 ESD Kit (included with the CPU Upgrade Kit)
Adding a CPU Card
Be sure to observe all ESD precautions. The suggested time to perform the upgrade is at a non-peak
usage time for the computer. You must also know how many CPUs are already in the computer, this will
determine if you add to the available front slot (1) or the rear slots (2 and 3). Once you have identified
which slot or slots to add to, reference the appropriate procedures for adding a CPU card.
Before starting the actual installation of a CPU card there are certain preparation procedures to perform:
1. Log Off all users and stop all active applications that may be running.
2. Pe rform a syst em backup of the e ntire Oper ating Syste m and data base. If this is not feasibl e, perform
a backup of the data base. (This should be done at a scheduled interval as common practice for
protecting any new data or changes to the existing data base.)
3. Perform a system shutdown. Enter “/etc/shutdown -h” at the prompt.
4. Turn the computer key switch to the STANDBY position.
5. At the rear of the computer, unplug the power cord.
Adding CPU #1
1. Remove the computer key from the switch.
2. Reach down, under each front lower corner of the front Bezel (Figure 1-4), press the latch tabs (item
1) and pull the bottom of the front bezel away from the computer.
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CPU Upgrade
Adding a CPU Card
Figure 1-4 Front Bezel Removal
3. The front bezel should unhinge from the top of computer with the bottom of the bezel angled away
from the computer.
4. With the Torx driver (or flat blade screw driver) remove the CPU/Memory cover plate (Item1, Figure
1-5) by loosening the four (two top and two bottom) captive screws.
Figure 1-5 CPU/Memory Cover Plate
5. Identify CPU slot 1 and carefully reach into the computer cabinet and remove the CPU connector
dust cover, on the system board, by grasping the extended tab and pulling it out.
6. Remove the protective dust cover from the CPU card and align the CPU card into slot 1. Be sure
the air guide and card components are on the right-hand side of the card during installation.
7. Insert the CPU card until it contacts the system board connector, then press firmly to seat the card.
8. Replace the CPU/Memory cover plate and tighten the four captive mounting screws.
9. Replace the bezel by angling the top of the bezel toward the computer while slipping the top edge
under and up into the top overhang of the computer.
10.Then push the bottom of the bezel onto the computer cabinet until the mounting tabs snap into place.
At this point, refer to the Installation Verification section to determine how to ensure that the computer
has configured the new CPU(s).
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CPU Upgrade
Adding a CPU Card
NOTE
If there are more CPUs to add, proceed to the appropriate Adding a CPU Card
procedures. If there are no more CPUs to add, proceed to Installation Verification.
Adding CPUs #2 - 3
Before removing the back cover and starting the installation procedures, position the computer to allow
enough room to work behind it. Be careful doing this, however, because you may stretch, crimp, or
disconnect cables attached to the back of the computer. Be sure that you have performed the procedures
in the Adding a CPU Card section before beginning additional CPU installation.
Adding CPUs #2-3 to an HP3000/959KS, 969KS and HP9000/Kx00/Kx20
1. Remove the sheet metal case.
2. Identify the next available CPU slot in sequence. Carefully reach into the computer cabinet and
remove the CPU connector dust cover by grasping the extended tab and pulling it out.
Remove the protective dust cover from the CPU card
3.
appropriate slot. Be sure the air guide and card components are on the right-hand side of the card
during installation.
4. Insert the CPU card until it contacts the system board connector, then press firmly to seat the card.
NOTE
If there are more CPUs to add, proceed to the appropriate Adding a CPU Card
instructions. If there are no more CPUs to add, proceed to Installation Verification.
and carefully align the CPU card into the
5. Replace the back CPU cover plate and tighten the two captive mounting screws.
At this point, refer to the Installation Verification section to determine how to make sure that the
computer has configured the new CPU(s).
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CPU Upgrade
Adding a CPU Card
HP3000/979KS/989KS and HP9000/K250/K260/K360/K370/K380/K450/K460 and
K570/K580 Power Supply Removal
Prior to adding CPUs to
HP3000/979KS/989KS and
HP9000/K250/K260/K370/K380/K450/K460 and K570/K580 systems, the
removed (see Figure 1-6). Perform the following steps:
Figure 1-6
HP3000/979KS/989KS and
HP9000/K250/K260/K360/K370/K380K370/K380/K450/K460/K570/K580
Power Supply
power supply must be
1. Loosen the six captive screws (item 1) along the top and bottom of the power supply unit.
CAUTION
2. Pull the extractor levers (item 2) out. Using the extractor levers, pull the power supply unit partially
out of the chassis, then grasp the power supply unit by the handle (item 3) and remove it completely.
3. Place the power supply on an anti-static mat while proceeding with the CPU replacement procedure.
4. Remove the rear processor slot cover plate, which is now visible.
7
The power suppl y unit weighs 26.5 lbs (1 2kg) . Be caref ul remo ving and lift ing the un it to
avoid damage to the power supply.
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CPU Upgrade
Adding a CPU Card
Adding CPUs #2-3 to an HP3000/979KS/989KS and
HP9000/K250/K260/K370/K380/K450/K460 and K570/K580
1. Remove the sheetmetal case.
2. Identify the next available CPU slot in sequence. Carefully reach into the computer cabinet and
remove the CPU connector dust cover by grasping the extended tab and pulling it out.
3.
Remove the protective dust cover from the CPU card
appropriate slot. Be sure the air guide and card components are on the right-hand side of the card
during installation.
4. Insert the CPU card until it contacts the system board connector, then press firmly to seat the card.
NOTE
5. Replace the back CPU cover plate and tighten the two captive mounting screws.
If there are more CPUs to add, procee d to t he appr opr i ate Adding a CPU Card section. If
there are no more CPUs to add, proceed to Ins tallation Verification.
and carefully align the CPU card into the
HP3000/979KS/989KS and HP9000/K250/K260/K370/K380/K450/K460 and K570/K580
Power Supply Replacement
Perform the following steps to replace the power supply (see Figure 1-6):
1. Holding the power supply by its bottom and handle (item 3),and align the power supply in the
chassis.
2. Guide the power supply into the chassis slot, then lift the extractor levers (item 2) to firmly seat the
power supply into place.
3. Close the extractor levers.
4. Secure the power supply in place using the six captive screws (item 1).
Adding CPUs #4-5 to a Kx70/Kx80 and 989KS
Refer to
NOTE
8
Figure 1-7
for the location of CPU slots 2-5.
The CPU 4 and 5 cover plate is found only in the K370/K380 and K570/K580 servers.
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CPU Upgrade
Adding a CPU Card
Figure 1-7
HP3000/979KS/989KS and HP9000/K250/K260/K370/K380/K450/K460 an d
K570/K580
CPU locations
1. Remove the sheetmetal case.
2. Identify the next available CPU slot in sequence. Carefully reach into the computer cabinet and
remove the CPU connector dust cover by grasping the extended tab and pulling it out. Only remove
the dust cover(s) necessary to install the desired number of CPUs.
3. Remove the protective dust cover from the CPU card and carefully align the CPU card into the
appropriate slot. Be sure the air guide and card components are on the right-hand side of the card
during installation.
NOTE
4. Insert the CPU card until it contacts the system board connector, then press firmly to seat the card.
NOTE
5. Replace the back CPU cover plate and tighten all captive mounting screws.
After performing CPU installation steps, replace the power supply according to the instructions in the
preceding
Supply Replacement
CPUs 4 and 5 will use snap-in guides that should be installed in your server.
If there are more CPUs to add, proceed to the appropriate Adding a CPU Card steps. If
there are no more CPUs to add, proceed to Installation Verif ication.
HP3000/979KS/989KS and HP9000/K250/K260/K450/K460/Kx70 and Kx80 Power
section.
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CPU Upgrade
Installation Verification
Installation Verification
Before perf orming the procedures in this section, make sure that all cover plates removed ar e reinstalle d
and secure. This is for proper seating of the cards, as well as, cooling requirements.
1. Connect the power cord to the rear of the computer.
2. Insert the computer key into the switch and turn it to the ON position.
3. Observe the Front Panel Display and Console for any error or fault (FLT) messages (see CPU Fault
Messages). Verify the number of CPUs shown in the Front Panel Display.
4. When the console displays the following message:
To override, Press any key within 10 seconds
Press a key to interrupt boot.
5. The PDC Main Menu will be displayed (the appearance of the menus may vary slightly, depending
upon your installed version of the PDC):
-------- Main Menu -------------------------------------------- Command Description
BOot [PRI|ALT|<path>] Boot from specifi ed path
PAth [PRI|ALT|CON|KEY] [<path>] Display or modify a path
SEArch [DIsplay|IPL] [<path>] Search for boot devices
COnfiguration menu Displays or sets boot values
INformation menu Displays hardware information
SERvice menu Displays service commands
DIsplay Redisplays the current menu
HElp [<menu>\<command>] Display help for menu or command
RESET Restart the system
--------Main Menu: Enter command or menu > in
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CPU Upgrade
Installation Verification
Type IN (for Information Menu) and press
. The Information Menu will be displayed:
Enter
-------- Information Menu ---------------------------------------------- Command Description
All Display all system information
Bootinfo Display boot related information
CAche Display cache information
COprocessor Display coprocessor information
IO Display I/O interface information
MEmory Display memory information
FwrVersion Display firmware version information
PRocessor Display processor information
BOot {PRI|ALT|<path>] Boot from specified path
DIsplay Redisplay the current menu
HElp [<command>] Display help for specified command
RESET Restart the system
MAin Return to main menu
--------Information Menu: Enter command > PR
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CPU Upgrade
Installation Verification
6. Type PR (the processor command) and press
This will display all the installed and configured
Enter.
processors, as shown in the following example:
PROCESSOR INFORMATION
Processor Speed HVERSION Model SVERSION Model/Op CVERSION Processor State
--------- ----- -------- -------- -------- ---------
0 100 Mhz 0x0583 0x0000 2 Active
1 100 Mhz 0x0583 0x0000 1
Central Bus Speed (in Mhz) : 100
Software ID (dec) : 0
Software ID (hex) : 0x000000000
Software Capability : 0x1000000F1
NOTE
Values displayed will vary depending on the system model.
Active
The example shows that CPU 0 and CPU 1 are both Active. A Non-Responding message indicates a
problem. For example, a non-responding CPU c oul d be one that failed its sel ft es t when the computer
was turned on. A Deconfigured message indicates that the processor was deconfigured by the user
from the Configuration Menu.
Check to ensure that the correct quantity of processors are installed and the speed values are all the
same.
7. If all CPUs are listed as “active” or “idle,” type BO PRI at the Information menu prompt, and press
Enter. This boots the system from the primary boot path. If your computer uses a different boot
device or path, you should boot from that path.
8. If there is a failure or non-response, reseat the CPU identified as Non- Responding by following the
Adding CPU #1 procedures, or if applicable, the Adding CPUs #2 - 3 or #4 - 5 procedures to access
the CPU. Perform the following steps:
a. Make sure that the key is in the OFF position.
b. Grasp the CPU by the edge and gently pull until it comes loose.
c. Check the CPU slot alignment and re-insert the CPU card into the appropriate slot until it is fully
seated.
d. Perform the Verification procedures again.
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CPU Upgrade
CPU Warning Messages
CPU Warning Messages
There are two possible CPU warning messages that may be displayed, they are as follows:
A Processor has failed selftest and has been deconfigured. Refer to
the PR command in the INFORMATION menu for a list of deconfigured
processors.
If this message is displayed, perform the following steps:
1. Turn the key switch to the STANDBY position.
2. Tu rn the key to the ON position
3. Se e if the same s equence happ ens again . Do you get the same warning mes sage? Do you get the same
four digit code displayed on the front panel?
4. If the answers to the questions in step 3 are YES, you probably have a CPU failure. Call your local
Hewlett-Packard rep resentative for maintenance.
5. I f the an swers to the ques tions in step 3 a re NO, b ut th e computer stil l will not boot , you may ha v e an
installation or CPU card seat ing pr oblem. The CPU card needs to be tak en ou t and re -inst alled. If that
does not correct the problem, call your local Hewlett- Packard representative for maintenance.
Processors are not installed in numerical order (0 to 3). Boot process
has been halted. Refer to PR command in the INFORMATION menu for
processor configuration information.
If this message is displayed, you may have skipped a CPU slot when installing a CPU card. Use the
Installation Verification procedures to check for proper installation sequence. If the sequence is not
correct, remove and reinstall the appropriate cards to achieve sequential order.
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CPU Upgrade
CPU Fault Messages
CPU Fault Messages
There are three CPU fault messages th at can occur du e to procedure er ror or compone nt fai lure duri ng an
upgrade involving system boards and/or CPUs. These fault messages are displayed as hex codes.
Fault Code
1x08 Illegal Instruction Trap Check for properly installed crys-
1xBC Bad CPU Clock Speed Detected Verify that System Board Crystal
3xBC Bad System Clock Speed Check for proper setting of Cloc k
a
Description Action
tal in System Board socket (XY1).
(XY1) and Clock Switch (SW1)
are appropriate for speed of
installed processor.
Frequency Switch (SW1) on
System Board.
a. x = indicates slot number of processor (0, 1, 2...) that detected failure.
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