HP 3000 User Manual
HP StorageWorks
Enterprise Virtual Array 3000/5000 user
guide
Part number: 5697–5480
enth edition: March 2006
T
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© Copyright 2003-2006 Hewlett-Packard Development Company, L.P.
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in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
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Contents
Aboutthisguide ......................... 11
Overview......................................... 11
Intendedaudience................................... 11
Relateddocumentation................................. 11
Documentconventionsandsymbols ............................. 12
Rackstability ....................................... 13
HPtechnicalsupport.................................... 13
HP-authorizedreseller ................................. 13
Helpfulwebsites ................................... 13
Subscribingtoproactiveupdates............................. 14
HPproductdocumentationsurvey .............................. 14
1EnterpriseVirtualArraydescription................. 15
IntroductiontotheEnterpriseVirtualArray........................... 15
Featuresandenhancements................................. 15
Easeofmanagement.................................. 16
Dataavailability.................................... 16
Performance ..................................... 16
Scalability ...................................... 16
Operatingsystemsupport................................ 17
Faultmanagementanddiagnostics............................ 17
EVAremotesupporttools................................ 17
Storagesystemcomponents................................. 17
HPCommandViewEVA ................................ 18
Controllersoftware................................... 18
VCSfeaturesandfunctionality............................ 18
Optionalsoftwarelicensing............................. 18
Hardware ...................................... 19
Physicallayoutofthestoragesystem ......................... 19
FibreChanneldriveenclosure............................ 19
FibreChannelloopswitches............................. 20
HSV110andHSV100controllers .......................... 20
Racks ...................................... 21
2EnterpriseVirtualArraystartup .................. 23
EVA5000storagesystemconnections............................. 23
EVA3000storagesystemconnections............................. 24
Proceduresforgettingstarted ................................ 25
Gatheringinformation ................................. 25
Hostinformation.................................. 26
SettingupacontrollerpairusingtheOCP......................... 26
EnteringtheWWN ................................ 27
EnteringtheWWNchecksum............................ 27
Enteringthestoragesystempassword......................... 28
InstallingHPCommandViewEVA ............................ 28
InstallingoptionalEVAsoftwarelicenses ......................... 29
3EnterpriseVirtualArrayoperation ................. 31
Bestpractices....................................... 31
Enterprise Virtual Array 3000/5000 user guide
3
Operatingtipsandinformation ............................... 31
Reservingadequatefreespace ............................. 31
UsingFATAdiskdrives ................................... 31
FailbackpreferencesettingforHSVcontrollers......................... 31
Changingvirtualdiskfailover/failbacksetting....................... 34
Storagesystemshutdownandpowerup............................ 35
Shuttingdownthestoragesystem ............................ 35
Poweringupthestoragesystem ............................. 35
Saving storage system configurationdata ........................... 36
Addingdiskdrivestothestoragesystem ........................... 38
Guidelinesforaddingdiskdrives ............................ 38
Creatingdiskgroups.................................. 38
Addingadiskdrive .................................. 39
Removingthedriveblank.............................. 39
ChangingtheDeviceAdditionPolicy......................... 40
Installingthediskdrive............................... 40
Checkingstatusindicators.............................. 40
Addingthedisktoadiskgroup ........................... 41
Handling fiberopticcables................................. 42
4EnterpriseVirtualArrayhardwarecomponents............ 43
FibreChanneldriveenclosures................................ 43
Enclosurelayout.................................... 43
I/Omodules ..................................... 44
I/Omodulestatusindicators ............................ 45
FibreOpticFibreChannelcables ............................ 47
CopperFibreChannelcables .............................. 47
FibreChanneldiskdrives................................ 47
Diskdrivestatusindicators ............................. 48
Diskdrivestatusdisplays .............................. 48
Diskdriveblank.................................. 49
Powersuppliesandblowers............................... 49
Powersupplies .................................. 50
Blowers ..................................... 50
DriveenclosureEMU.................................. 51
Controlsanddisplays ............................... 51
EMUfunctions................................... 52
EMUmonitoringfunctions.............................. 53
EMUdisplays................................... 53
EMUindicatordisplays............................... 54
Usingthealphanumericdisplay ........................... 54
EMUpushbuttonstatusindicators .......................... 55
Audiblealarmoperations.............................. 55
Enablingtheaudiblealarm............................. 56
Mutingorunmutingtheaudiblealarm ........................ 57
Disablingtheaudiblealarm............................. 57
Enclosurenumberfeature.............................. 58
ErrorConditionReporting.............................. 60
Reportinggroupfeature .............................. 63
FibreChannelloopswitches................................. 64
Power-onselftest(POST) ................................ 65
Readingtheswitchindicators .............................. 65
Problemisolation ................................... 66
HSVcontrollers ...................................... 67
Highavailabilityfeatures................................ 68
Operatorcontrolpanel................................. 68
Statusindicators.................................. 69
Navigationbuttons................................. 70
Alphanumericdisplay ............................... 70
DisplayingtheOCPmenutree............................ 70
4
Displayingsysteminformation............................ 71
Displayingversionssysteminformation ........................ 71
Shuttingdownthesystem.............................. 72
Shuttingthecontrollerdown............................. 72
Restartingthesystem................................ 73
Uninitializingthesystem .............................. 73
Passwordoptions ................................. 73
Changingapassword ............................... 73
Clearingapassword................................ 74
SettingupacontrollerpairusingtheOCP....................... 74
Powersupply/blowerassembly ............................. 74
Cachebattery..................................... 75
HSVcontrollercabling ................................. 75
Racks .......................................... 75
Rack configurations .................................. 75
Powerdistribution ................................... 75
PDUs ...................................... 76
PDMs ...................................... 77
RackACpowerdistribution............................. 78
RackSystem/Epowerdistributioncomponents..................... 79
Movingandstabilizingarack.............................. 80
5Customerreplaceableunits.................... 83
Customerselfrepair(CSR) ................................. 83
Partsonlywarrantyservice ............................... 83
Bestpracticesforreplacinghardwarecomponents ....................... 84
Componentreplacementvideos ............................. 84
Verifyingcomponentfailure............................... 84
Procuringthesparepart ................................ 84
Replacingthefailedcomponent ............................. 87
Returningthedefectivepart............................... 87
Replacingadiskdrive ................................... 87
Beforeyoubegin ................................... 87
Verifyingcomponentfailure............................... 88
Removingadisk.................................... 89
ChangingtheDeviceAdditionPolicy........................... 89
Installingadiskdrive.................................. 90
Verifyingproperoperation ............................... 90
Addingadisktoadiskgroup.............................. 90
Returningthefailedcomponent ............................. 91
Replacingthediskenclosurepowersupply/blower....................... 91
Beforeyoubegin ................................... 91
Verifyingcomponentfailure............................... 91
Removingablower .................................. 92
Installingablower................................... 92
Removingapowersupply................................ 93
Installingapowersupply................................ 94
Verifyingproperoperation ............................... 94
Returningthefailedcomponent ............................. 95
A Regulatory notices and specifications................ 97
Regulatorynotices..................................... 97
FederalCommunicationsCommission(FCC)notice..................... 97
FCC Class A certification.............................. 97
ClassAequipment................................. 98
ClassBequipment................................. 98
Declaration of conformity for products ma rked with the FCC logo, United States only . . . . . 98
Modifications................................... 98
Cables...................................... 98
Enterprise Virtual Array 3000/5000 user guide
5
Laserdevice ..................................... 98
Lasersafetywarnings ............................... 99
CompliancewithCDRHregulations ......................... 99
Certification and classificationinformation......................... 99
Canadiennotice(avisCanadien) ............................ 99
ClassAequipment................................. 99
ClassBequipment................................. 99
Europeanunionnotice ................................. 100
NoticeforFrance ................................... 100
WEEERecyclingNotices ................................ 100
Englishnotice................................... 100
Dutchnotice ................................... 100
Czechoslovakiannotice............................... 100
Estoniannotice .................................. 101
Finnishnotice................................... 101
Frenchnotice ................................... 101
Germannotice .................................. 101
Greeknotice ................................... 102
Hungariannotice ................................. 102
Italiannotice ................................... 102
Latviannotice................................... 103
Lithuaniannotice ................................. 103
Polishnotice ................................... 103
Portuguesenotice ................................. 103
Slovakiannotice.................................. 104
Sloveniannotice.................................. 104
Spanishnotice .................................. 104
Swedishnotice .................................. 104
Germanynoisedeclaration............................... 105
Japanesenotice.................................... 105
Harmonicsconformance(Japan)........................... 105
Taiwanesenotice ................................... 105
Japanesepowercordnotice............................... 105
Country-specific certifi cations .............................. 105
Fibre Channel drive enclosure specifications.......................... 106
Physical specifications ................................. 106
Environmental specifications............................... 107
Power specifications .................................. 107
Fibre Channel switch specifications.............................. 109
Controller specifications .................................. 109
Physical specifications ................................. 109
Power specifications .................................. 110
Environmental specifications............................... 110
Rack specifications..................................... 111
Physical specifications ................................. 111
Environmental specifications............................... 112
Power specifications .................................. 112
BEMU-generatedconditionreports ................. 115
Conditionreportformat................................... 115
Correctingerrors ..................................... 116
Driveconditions.................................... 116
0.1.en.01 CRITICAL condition—Drive configurationordrivelinkrate ........... 116
0.1.en.02INFORMATIONcondition—Drivemissing .................. 117
0.1.en.03INFORMATIONcondition—Drivesoftwarelockactive............. 117
0.1.en.04CRITICALcondition—Loopadrivelinkrateincorrect.............. 118
0.1.en.05CRITICALcondition—Loopbdrivelinkrateincorrect.............. 118
Powersupplyconditions ................................ 118
0.2.en.01NONCRITICALCondition—PowersupplyACinputmissing........... 119
0.2.en.02UNRECOVERABLEcondition—Powersupplymissing.............. 119
6
0.2.en.03CRITICALcondition—Powersupplyloadunbalanced.............. 119
Blowerconditions ................................... 120
0.3.en.01NONCRITICALcondition—Blowerspeed .................. 120
0.3.en.02CRITICALcondition—Blowerspeed ..................... 120
0.3.en.03UNRECOVERABLEcondition—Blowerfailure................. 121
0.3.en.04UNRECOVERABLEcondition—Blowerinternal ................ 121
0.3.en.05NONCRITICALcondition—Blowermissing.................. 121
0.3.en.06UNRECOVERABLEcondition—Noblowersinstalled.............. 121
Temperatureconditions................................. 121
0.4.en.01NONCRITICALcondition—Hightemperature................. 122
0.4.en.02CRITICALcondition—Hightemperature ................... 122
0.4.en.03NONCRITICALcondition—Lowtemperature ................. 123
0.4.en.04CRITICALcondition—Lowtemperature.................... 123
0.4.en.05UNRECOVERABLEcondition—Hightemperature ............... 123
EMUconditions.................................... 124
ResettingtheEMU................................. 124
07.01.01CRITICALcondition—EMUinternalclock ................... 124
07.01.02UNRECOVERABLEcondition—EMUinterrupted ................ 124
0.7.01.03UNRECOVERABLECondition—Powersupplyshutdown............. 125
0.7.01.04INFORMATIONcondition—EMUinternaldata................ 125
0.7.01.05UNRECOVERABLEcondition—BackplaneNVRAM .............. 125
0.7.01.10NONCRITICALcondition—NVRAMinvalidreaddata............. 125
0.7.01.11NONCRITICALcondition—EMUNVRAMwritefailure............. 125
0.7.01.12NONCRITICALcondition—EMUcannotreadNVRAMdata .......... 126
0.7.01.13UNRECOVERABLEcondition—EMUloadfailure ............... 126
0.7.01.14NONCRITICALcondition—EMUenclosureaddress .............. 126
0.7.01.15UNRECOVERABLEcondition—EMUhardwarefailure ............. 127
0.7.01.16INFORMATIONcondition—EMUinternalESIdatacorrupted.......... 127
0.7.01.17UNRECOVERABLEcondition—Powershutdownfailure............. 127
0.7.01.18UNRECOVERABLEcondition—EMUhardwarefailure ............. 127
0.7.01.19UNRECOVERABLEcondition—EMUESIdriverfailure ............. 128
Transceiverconditions ................................. 128
0.F.en.01CRITICALcondition—Transceiverincompatibility................ 128
0.F.en.02CRITICALcondition—Transceiverdatasignallost ............... 128
0.F.en.03 CRITICAL condition—Transceiver fibrechanneldriveenclosurebusfault...... 128
0.F.en.04CRITICALcondition—Transceiverremoved .................. 129
0.F.en.05 CRITICAL condition—Invalid fibrechannelcharacter.............. 129
Voltagesensorandcurrentsensorconditions........................ 129
1.2.en.01NONCRITICALcondition—Highvoltage................... 130
1.2.en.02CRITICALcondition—Highvoltage ..................... 130
1.2.en.03NONCRITICALcondition—Lowvoltage ................... 130
1.2.en.04CRITICALcondition—Lowvoltage...................... 130
1.3.en.01NONCRITICALcondition—Highcurrent ................... 130
1.3.en.02CRITICALcondition—Highcurrent...................... 130
Backplaneconditions.................................. 130
8.2.01.10NONCRITICALcondition—BackplaneNVRAMread ............. 131
8.2.01.11NONCRITICALcondition—BackplaneNVRAMwritefailure .......... 131
8.2.01.12NONCRITICALcondition—BackplaneNVRAMreadfailure .......... 131
8.2.01.13NONCRITICALcondition—BackplaneWWNisblank............. 131
I/OModuleconditions................................. 131
8.7.en.01CRITICALcondition—I/Omoduleunsupported ................ 132
8.7.en.02CRITICALcondition—I/Omodulecommunication............... 132
8.7.en.10NONCRITICALcondition—I/OmoduleNVRAMread ............. 132
8.7.en.11NONCRITICALcondition—I/OmoduleNVRAMwrite............. 132
8.7.en.12NONCRITICALcondition—I/OModuleNVRAMreadfailure.......... 132
8.7.en.13NONCRITICALcondition—I/Omoduleremoved ............... 132
Hostconditions .................................... 133
CControllerfaultmanagement ................... 135
Using H P Command View EVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Enterprise Virtual Array 3000/5000 user guide
7
GUIterminationeventdisplay................................ 135
GUIeventdisplay ................................... 135
Faultmanagementdisplays ............................... 136
DisplayingLastFaultInformation........................... 136
DisplayingDetailedInformation ........................... 136
Interpretingfaultmanagementinformation....................... 137
Glossary............................. 139
Index .............................. 155
8
Figures
1Storagesystemhardwarecomponents ......................... 19
2EVA5000configuration ............................... 24
3EVA3000configuration ............................... 25
4LocationoftheWorldWideNamelabels ....................... 27
5Diskdriveactivityindicator.............................. 38
6Sequentialbuildingofverticaldiskgroups ....................... 39
7Removingthedriveblank .............................. 40
8Installingthediskdrive ............................... 40
9Diskdrivestatusindicators.............................. 41
10FCdriveenclosure—frontandrearviews ....................... 44
11I/Omodule.................................... 45
12Inputandoutputports ............................... 45
13FibreOpticFibreChannelcable........................... 47
14CopperFibreChannelcable ............................ 47
15Diskdrivestatusindicators ............................. 48
16Powersupplyandblowerassemblycomponents .................... 49
17EMUcontrolsanddisplays ............................. 52
18EnclosurenumberingwithenclosureIDexpansioncables ................ 59
19 Enclosure address bus components with enclosure ID expansion cables . . . . . . . . . . 60
20Displayingerrorconditionvalues........................... 63
21FCloopswitch .................................. 65
22HSVcontroller................................... 68
23ControllerOCP .................................. 69
2460–Hzand50–Hzwallreceptacles ......................... 76
25DualPDUassembly ................................ 77
26RackPDM .................................... 78
27RackACpowerdistribution............................. 79
28 Single rack configuration floorspacerequirements ................... 80
29Raisingalevelerfoot................................ 81
30Typicalproductlabel................................ 85
31Diskdrivelabel .................................. 85
32Diskdrivestatusindicators ............................. 89
33Removingadiskdrive ............................... 89
34Installingadiskdrive................................ 90
35Powersupply/blowerstatusindicator......................... 92
36Removingablower ................................ 92
37Installingablower................................. 93
38Removingapowersupply.............................. 94
39Installingapowersupply.............................. 94
40 Typical enclosure certificationlabel.......................... 106
41Powersupplyelementnumbering........................... 119
42Blowerelementnumbering ............................. 120
43DisconnectingACpower.............................. 127
44Transceiverelementnumbering ........................... 128
45I/Omoduleelementnumbering ........................... 131
46GUIterminationeventdisplay............................ 135
47 Typical HP Command View EVA Event display . . . . . . . . . . . . . . . . . . . . . 136
Enterprise Virtual Array 3000/5000 user guide
9
Tables
1Documentconventions................................ 12
2WWNpushbuttonfunctions............................. 26
3Systempasswordpushbuttonfunctions......................... 28
4Failbackpreferencesettings ............................. 32
5FailbackSettingsbyOperatingSystem......................... 34
6 Impact on virtual disk presentation when changing failover/failback setting . . . . . . . . . 34
7OperationalI/Omodulestatusindicators ....................... 46
8Non-operationalI/Omodulestatusindicators...................... 46
9Diskdrivestatusindicatordescriptions......................... 48
10Operationaldiskdrivestatusindications ....................... 49
11Non-operationaldiskdrivestatusindications...................... 49
12Powersupply/blowerstatusindicators ........................ 51
13EMUmonitoringfunctions.............................. 53
14EMUstatusdisplays ................................ 53
15EMUstatusindications............................... 54
16EMUdisplaygroups................................ 55
17Audiblealarmsoundpatterns............................ 56
18Errorconditionreportingcharacteristics........................ 61
19FibreChannelswitchsystemindicators ........................ 66
20FibreChannelswitchportindicators ......................... 66
21FibreChannelswitchbasictroubleshooting ...................... 67
22Controllerstatusindicators ............................. 69
23Controllerportstatusindicators ........................... 69
24Navigationbuttonfunctions............................. 70
25MenuoptionswithintheOCPdisplay......................... 71
26Shutdownmethods................................. 72
27HardwarecomponentCSRsupport.......................... 86
28 Drive enclosure physical specifications ........................ 106
29 Environmental operating specifications ........................ 107
30 Environmental shipping or short-term storage specifications................ 107
31EnterprisestoragesystemACinputlinevoltages .................... 108
32ACinputcurrentandwattage............................ 108
33 Output voltage and current specifications ....................... 108
34 Power specifications ................................ 109
35 Fibre Channel switch specifications.......................... 109
36 Controller enclosure physical specifications ...................... 109
37ControllerpowersupplyACpowerrequirements .................... 110
38 Controller power supply output specifications ..................... 110
39ACinputcurrentandwattage............................ 110
409000-SeriesEnterprise42URackPhysicalDimensions.................. 111
419000-SeriesEnterprise42URackShippingDimensions ................. 111
429000-SeriesEnterprise41URackPhysicalDimensions.................. 111
439000-SeriesEnterprise41URackShippingDimensions ................. 111
4410000-SeriesEnterprise42URackPhysicalDimensions................. 112
4510000-SeriesEnterprise42URackShippingDimensions ................ 112
46 Environmental operating specifications ........................ 112
47 Environmental shipping or short term storage specifications ............... 112
48 Enterprise Virtual Array AC power specifications.................... 113
49Assignedelementtypecodes ............................ 116
50Temperaturesensorelementnumbering........................ 122
51Voltageandcurrentsensorlocations ......................... 129
52 Controller event text description file.......................... 137
10
About this guide
This user guide provides the following information:
• Description of the HP StorageWorks Enterprise Virtual Array family and its components.
• Starting your storage system.
• Operating your storage system.
• Regulations and specifications.
• EMU-generated error condition reports.
• HSV fault management concepts.
• Installing customer replaceable units.
This chapter contains the following sections:
•Overview
• D ocument conventions and symbols
•Rackstability
• HP technical support
Overview
This secti
• Intended audience
• Related documentation
on contains the following topics:
Intended audience
This book is intended for use by Enterprise Virtual Array customers involved in the installation, operation,
and management of EVA3000/5000 storage systems and who are experienced with the following:
• SANs and storage systems.
• Networking and virtual storage concepts.
• Enterprise V irtual Array pr oducts.
Related documentation
Additional product documentation is available from the following HP web site:
ttp:/www.hp.com/support/manuals
h
Click St
Virtual Array Systems.
orage Array Systems under Storage, and then select the appropriate product under Enterprise
Enterprise Virtual Array 3000/5000 user guide
11
Document conventions and symbols
Table 1 Documen
tconventions
Convention
Medium blue text: Related
documentation
Medium blue, u
ttp://www.
(h
Bold font
Italic font
Monospace font
Monospace, italic font
Monospace, bold font
nderlined text
hp.com)
Element
Cross-reference links and e-mail addresses
Web site addre
• Key names
• Text typed into a GUI element, s uch as into a box
• GUI elements that are clicked or selected, such as menu and list
items, buttons, and check boxes
Text emphasis
• File and directory names
• System output
• Code
• Text typed at the command line
• Code variables
• Command-line variables
Emphas
typed a
is of file and directory names, system output, code, and text
t the command line
sses
WARNI
Indic
NG!
ates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
12
About this guide
Rack stability
WARNING!
To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that th
• Install stabilizing feet on the rack.
• In multiple-rack installations, secure racks together.
• Extend only o
is extended.
e full weight of the rack rests on the leveling jacks.
ne rack component at a time. Racks may become unstable if more than one component
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
ttp://www.hp.com/support/.
h
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specificquestions
For continuous quality improvement, calls may be recorded or monitored.
HP strongly recommends that customers sign up online using the Subscriber’s choice web site:
ttp://www.hp.com/go/e-updates.
h
• Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest versions of drivers, and firmware documentation updates as well as instant access to
numerous other product resources.
• After signing up, you can quickly locate your products by selecting Business support and then
Storage under Product Category.
HP-authorized reseller
For the name of your nearest HP-authorized reseller:
• In the United States, ca ll 1-800-282-6672.
• Elsewhere, visit the HP web site: h
telephone numbers.
Helpful web sites
For other product information, see the following HP web sites:
ttp://www.hp.com
•h
•http://www.hp.com/go/storage
•http://www.hp.com/support/
•http://www.docs.hp.com
ttp://www.hp.com.ThenclickContact HP to find locations a nd
Enterprise Virtual Array 3000/5000 user guide
13
Subscribing to proactive updates
Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware,
and customer re
up for Subscrib
placeable components, proactively via em ail through HP Subscriber’s Choice. Sign
er’s Choice at the following URL:
h
ttp://www.hp
.com/go/myadvisory
HP product documentation survey
Are you the person who installs, maintains, or uses this HP storage product? If so, we would like to
know more about your experience using the product documentation. If not, please pass this notice to
the person who is responsible for these activities.
Our goal is to provide you with documentation that makes our storage hardware and soft ware products
easy to install, operate, and maintain. Your feedback is invaluable in letting us know how we can
improve your experience with HP documentation.
Please take 10 minutes to visit the following web site and complete our online survey. This will provide us
with valuable information that we will use to improve your experience in the future.
h
ttp://www.hpwebgen.com/questions.cfm?id=4601&pass=3712
Thank you for your time and your investment in HP storage products.
14
About this guide
1 Enterprise Virtual Array
description
This chapter provides an overview of Enterprise Virtual Array and its components. Topics to be covered
include:
• Introduction to the Enterprise Virtual Array
• N ew features and enhancements
• Storage system components
Introduction to the Enterprise Virtual Array
The HP StorageWorks Enterprise Virtual Array family is a high performance, scaled capacity, on
demand, "vi
rtual" RAID storage system.
This storag
meets appli
rate perfo
storage administration.
The Enterprise Virtual Array (EVA) is available in multiple configurations—each optimized for
general-purpose commercial environments and high-performance technical computing environments. The
solutions include support for multivendor operating system platforms and stringent data center availability
enhancements, such as multipathing and clustering.
This guide includes information for two Enterprise Virtual Array products: EVA5000 and EVA3000.
• EVA5000
to the mu
switches.
• EVA3000—available in configurations ranging from the 2C2D configuration to the 2C4D
configuration. The EVA3000 includes two HSV100 controllers and no loop switches. Multiple
EVA300
Refer t
infor
e system is designed for environments where improved storage use and scalability is critical. It
cation-specific dem ands for consistently high transaction I/O (input/output) and MB data
rmance, and provides seamless capacity expansion, instantaneous replication, and simplified
—available in multiple configurations ranging from the single-rack 2C2D configuration
lti-rack 2C18D. The EVA5000 includes two HSV110 controllers and four FC loop
0scanbeinstalledinasinglerack.
otheHP StorageWorks Enterprise Virtual Array 3000/5000 hardware con figuration guide for more
mation about configurations. See "Related documentation" on page 11 for links to this document.
Features and enhancements
The E nterprise Virtual Array provides many features and enhancem ents which are detailed in the sections
that follow.
• Ease of management
• Data availability
•Performance
• Scalability
• Operating system support
• Fault management and diagnostics
• EVA remote support tools
Enterprise Virtual Array 3000/5000 user guide
15
Ease of management
Easy-to-use st
• Software tools that allow you to manage larger SAN configurations with more servers and more
storage solutions
• HP-supplied di
• State-of-the-art controller software
• Completely integrated configurations with a single part number, plus disk drives and storage
system software
Data availability
• Redundant hardware design and value—added software eliminate single points of failure from
server to storage in clustered or single server configurations with multipathing.
• Full support for local and remote data replication using optional HP StorageWorks Business Copy
EVA and HP StorageWorks Continuous Access EVA applications.
• Dual– and multi–node cluster support provided for host–level fault tolerance and high system
availability.
• Support for a ctive-active failover, allowing the use of industry popular multipathing solutions and
native host bus adapters.
Performance
Outstanding self-tuning performance includes:
• Virtuali
• Both online high-performance disk drives and FATA (Fibre Attached Technology Adapted) disk
• State-of-the-art controller software that improves performance, increases capacity, and allows for
zation technology—Vraid, enables data to be distributed from 8 to 240 disks to increase
disk spin
storage for the b est performance of a specificconfiguration and application. Enterprise Virtual
Array eliminates tedious management functions to provide the best performance possible.
drives.
easy dynamic storage expansion.
orage management tools:
sk drives conform to the enclosure-initiated Enclosure Services Interface (ESI)
dle count far beyond traditional RAID sets. This virtualization method also optim izes
Scalability
The EVA5000 provides:
• Up to 32 TB of usable capacity. Total maximum raw capacity will vary based upon the
• A maximum of 240 disk drives
• Support for 1024 virtual disks
The EVA3000 provides:
• Up to 22.4 TB of raw capacity (2C4D configuration using 400 GB FATA disks).
• A maximum of 56 disk drives
• Support for 1024 virtual disks
All models support the following disk capacities:
• 300 GB FC disk drives
• 250 GB, 400 GB, and 500 GB FATA disk drives
• 146 GB FC disk drives
• 72 GB FC disk drives
• 36 GB FC disk drives
16
redundancy (Vraid) selected.
Enterprise Virtual Array description
For the most current information on supported disk drives, refer to the HP StorageWorks Enterprise
Virtual Array 3000/5000 release notes.See"Related documentation"onpage11forlinksto
this document.
Operating sys
• HP–UX
• Microsoft Win
• Microsoft windows 2000
• HP Open VMS
• Tru64
• Sun Solaris
• IBM AIX
• Linux
• VMware
• Novell NetWare
For the most
documents
tem support
dows 2003
current information on supported operating systems, refer to the appropriate connectivity
.See"Related documentation" on page 11 for links to these documents.
Fault management and diagnostics
WEBES must be i nstalled to ensure proper customer alerts for their EVA products.
WEBES can be used as part of the HP ISEE remote service offering. Or, for those customers who
do not wish to have remote suppor t, it can be configuredtosendalocalnotification (e-mail) to a
customer-identified account only. The e-mail option is also available to the customer when ISEE is used.
WEBES is a powerful service tool that provides real-time diagnosis of hardware events ranging from
single errors (or faults) to multiple event correlation and complex analysis. It is designed to send a
notification only when an event or series of events has occurred that requires a service action.
AServiceToolsCDisincludedwiththeHPCommandViewEVApackage. However,itisalwaysbest
to check the HP web site for the latest updates.
The latest WEBES kit can be downloaded from this URL: h
ttp://h18000.www1.hp.com/support/svctools
EVA remote support tools
As a nowarran
reduc
trans
your local HP Services departm ent for details.
charge option, HP will install ISEE remote service tool f or any Enterprise Virtual Array under
ty or service support. This tool enables EVA self-monitoring and diagnosis. ISEE can significantly
e the time required to isolate a nd correct problems. If desired, the tool can be configured to
mit status information directly to an HP service center for proactive problem resolution. Contact
Storage system components
The Enterprise Virtual Array comprises three main components:
• Hardware—the physical components, such as disk d rives, enclosures, controllers, and Fibre
Channel switches. These pieces are installed in a rack and connected to the SAN.
• HP StorageWorks Controller Soft ware—manages operation of the storage system hardware and
provides the communication link to HP Command View EVA.
• HP Command View EVA—management software that communicates with the controllers.
Together, HP Command View EVA and the controllers control and monitor Enterprise Virtual
Array storage systems.
These components work together to create an entire storage system solution. Management is
accomplished by accessing HP Command View EVA through your browser.
Enterprise Virtual Array 3000/5000 user guide
17
HP Command View E
HP Command View EVA is the primary software application for managing the EVA. HP Command View
EVA is used to perform the following administrative tasks.
• Creating virtual disk families, including selection of Vraid level, cache policy, and host
presentation.
• Managing the presentation of Vraid drives to hosts.
• Managing and monitoring storage system hardware.
• Creating snap
clones and snapshots of virtual disks.
VA
An online help
Controller software
HP StorageWorks Virtual Controller Software (VCS) manages all aspects of storage system operation.
VCS provides scalable capacity on-demand, improves performance, increases disk utilization efficiency,
and allows for easy dynamic storage expansion. VCS is installed on the storage system and is also
included in the VCS for HSV Controller software kit.
VCS feature
s and functionality
• Support for up to 240 disk d rives per controller pair
• Managemen
disk pool
• Dynamic capacity expansion (if supported by your operating system)
• Virtual di
• Distributed sparing of disk capacity
• Virtually capacity-free snapshot (Vsnap)
• Virtuall
• Dual redundant controller operation for increased fault tolerance
• Multi-path failover support
• Battery
• Asynchronous disk swap (Hot Swap)
• Clustered server support
• Mirror
• Read-ahead and adaptive read caching support
• Virtual RAID storage system (Vraid0, Vraid1, Vraid5)
• Non-di
• Supports connection of up to 256 hosts
• Multivendor platform support
• Contr
• Selective storage presentation
• SAN-based data zoning
skdataloadleveling
y Instantaneous Snapclone (VIS) and 3–phase Snapclones
backup for cache memory
ed write-back cache support
sruptive software upgrade capability
oller password protection for configuration control
system is available within the interface, including page-level help.
t of up to 1024 virtual disks, ranging in size from 1 G B to 2 TB per virtual disk, per
Optional software licensing
HP Business Copy and HP StorageWorks Continuous Access require a separate license for each controller
pair. Instructions for obtaining licenses are included with the soft ware documentation.
Additional information about HP Business Copy and HP Continuous Access can be found online at
ttp://h18006.www1.hp.com/storage/software.html.
h
18
Enterprise Virtual Array description
Hardware
A
The Enterprise Virtual Array includes the following hardware components:
• Fibre Channel drive enclosure—Contains disk drives, power supplies, blowers, I/O modules,
and an Environm
• Fibre Channel loop switch—Provides twelve-port central interconnect for Fibre Channel drive
enclosure FC Arbitrated Loops. Fibre Channel loo p switches are used only on the EVA5000.
• HSV controlle
between host s
Virtual Array.
• Rack—A variety of free-standing racks are available.
Physical layout of the storage system
The basic physical components are shown in Figure 1. The disk drives are installed in the disk enclosures,
which connect to Fibre Channel (FC) loop switches. The controller pair also connects to the FC loop
switches.
ental Monitoring Unit (EMU).
r—Manages all aspects of storage system operation, including communications
ystems and other devices. A pair of HSV controllers is included in Enterprise
3
1
CXO7941
Figure 1 Storage system h ardware components
1. Drive enclosures 2. FC switches
3. Controllers
The hardware components shown in Figure 1 are discussed in the following sections and in Storage
System Hardware Components.
Fibre Channel drive enclosure
Each Fibre Channel drive enclosure includes the following features. For additional information, see
Fibre Channel drive enclosures.
• 3U enclosure
• Dual-redundant, active-to-active, 2–Gbps FC loops
• Fourteen bays for 1–inch FC disks
2
3
Enterprise Virtual Array 3000/5000 user guide
19
• Environmental Monitoring Unit (EMU)
• Dual 2–Gbps FC I/O modules—A and B loops
• Dual redundant 500W power supplies and blowers
• Dual redundant blowers
For ease of management, the disk drives are referred to by their physical location, the drive bay number.
Fibre Channel loop switches
The Fibre Channel loop switch acts as a central point of interconnection and establishes a fault-tolerant
physical loop topology between the controllers and the disk enclosures. The EVA5000 uses four loop
switches to co
The FC loop switches provide the following features. For detailed information on Fibre Channel loop
switches, see Fibre Channel loop switches.
• 2.125–Gbps o
• Twelve ports
• Half-width, 1U size
• System and p
• Universal power supply that operates between 100 to 250 VAC and 50 to 60 Hz
NOTE:
Each bezel covers two FC loop switches in a space of 1U.
nnect the drive enclosures to the controller pair.
perating speed
ort status indicators
HSV110 and HSV100 controllers
Two controllers are contained in each rack. Each controller is c ontained in a separate enclosure and
provides the features listed below. For detailed information, see HSV controllers.
• High-performance microprocessor
• An Operator Control Panel (OCP)
• Two 2–Gbps Fibre Channel-Switched fabric host ports
• Four 2–Gbps Fibre Channel drive enclosure device ports (two device ports in HSV100 controller)
• Arranged in redundant pairs
• Data load/performance balanced across a pair
• S uppor t for up to 240 disks with HSV110 and 56 with HSV100
• 1.25 GB cache per controller, mirrored, with battery backup
• 2–GBpsFCcachemirroringportswithdeviceportbackups
• Dual power supplies
In addition to managing the operation of the storage system, the HSV controllers serve as the interface
between the storage system hardware and the SAN. All host I/Os and all HP Command View EVA
management commands are processed by the controllers. Up to 18 drive enclosures are supported
by one controller pair.
NOTE:
To avoid impacting Secure Path operation, the internal identification of the controllers has been changed
for VCS v4.001. For VCS v4.001 and later firmware, the EVA3000 controller is now identified as
HSV101 and the EVA5000 controller is identified as HSV111.
20
Enterprise Virtual Array description
Racks
The rack provides the capability for mounting standard 483 mm (19 in) wide controller and drive
enclosures. For additional information, see Racks.
The following racks are available:
• 22U Rack
• 25U Rack
• 33U Rack
• 36U Rack
• 41U Rack
• 42U Rack
• Universal Ra
NOTE:
Racks and rack-mountable components are typically described using “U” measurements. “U”
measurements are used to designate panel or enclosure heights.
Theracksprovidethefollowing:
• Unique frame and rail design—Allows fast assembly, easy mounting, and outstanding structural
integrity.
• Thermal integrity—Front-to-back natural convection cooling is greatly enhanced by the innovative
multi-angled design of the front door.
• Security provisions—The front and rear door are lockable, which prevents unauthorized entry.
• Flexibility—Provides easy access to hardware components for operation monitoring.
• Custom expandability—Several options allow for quick and easy expansion of the racks to
create a custom solution.
ck
Enterprise Virtual Array 3000/5000 user guide
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22
Enterprise Virtual Array description
2 Enterprise Virtual Array startup
This chapter describes the procedures necessary to complete the installation and configuration of the
Enterprise Virtual Array. When these procedures are complete, you can begin using your storage system.
NOTE:
InstallationoftheEnterpriseVirtualArrayshouldbedoneonlybyanHPauthorizedservice
representative. The information in this chapter provides an overview of the steps involved in the
installation and configuration of the storage system.
This chapter consists of:
• Storage system connections
• Procedures for getting started
• G athering information
• Setting up the storage system hardware
• Entering data using the Operator Control Panel (OCP)
• Installing HP Command View EVA
EVA5000 storage system connections
Figure 2 shows a typical EVA5000 SAN topology:
• The HSV110 controllers connect via two host ports (FP1 and FP2) to the Fibre Channel fabrics.
The hosts that will access the storage system are connected to the same fabrics.
• The HP Command View EVA management server also connects to the fabric.
• The controllers connect through two lo op pairs to the drive enclosures. Each loop pair consists of
two independent loops, each capable of managing all the disks should one loop fail. Four FC
loop switches are used to connect the controllers to the disk enclosures.
Enterprise Virtual Array 3000/5000 user guide
23
B
Browser
Network Interconnection
F
F
Non-Host
Browser
Host X
FCA
FCA FCA FCA
Host Z
Management
Server
Command
View EVA
P = Fibre (Host) Port
CA = Fibre Channel Adapter
Figure 2 EVA5000 configuration
EVA3000
Figure 3 shows a typical EVA3000 SAN topology:
• The HSV100 controllers connect via two host ports (FP1 and FP2) to the Fibre Channel fabrics.
The hos
• The HP Command View EVA m ana gement ser ver also connects to the fabric.
• The controllers connect through one loop pair to the drive enclosures. The loop pair consists of
two independent loops, each capable of managing all the disks should one loop fail. The
contr
Fabric 2Fabric 1
FP1 FP2
Controller
A
Loop
Pair 1
Loop
Pair 2
Cache
Mirror Port
FC Loop Switches
A
Drive Enclosures
A
FC Loop Switches
B
B
FP1 FP2
Controller
B
Loop
Pair 2
Loop
Pair 1
CXO7947
storage system connections
ts that will access the storage system are connected to the same fabrics.
ollers connect directly to the disk enclosures.
24
Enterprise Virtual Array startup
Management
a
Network Interconnection
F
F
Server
Command
View EVA
Browser
Non-Host
Fabric 1
Browser
Host X
FCA
FCA FCA FCA
Host Z
Fabric 2
FP1 FP2
Controller
A
Loop
Pair 1
B
A
P = Fibre (Host) Port
CA = Fibre Channel Adapter
Figure 3 EVA3000 configuration
Procedures for getting started
Step
1. Gather information and identify all related storage
documentation.
2. Contact an authorized service representative for
hardware configuration information.
3. Enter the World Wide Name (WWN) into the
OCP.
4. Confi
5. Prepare the hosts.
6. Configure the system through HP Command View
EVA.
7. Make virtual disks available to their hosts. Refer to
the storage system software documentation for each
host’s operating system.
gure HP Command View EVA.
Cache
Mirror Port
Drive Enclosures
FP1 FP2
Controller
B
Loop
Pair 1
B
A
25060
Custome
r
Customer
HP Service Engineer
HP Service Engineer
Customer
HP Service Engineer
vice Engineer
HP Ser
Responsibility
Gathering information
The following items should be available when installing and configuring an Enterprise Virtual Array . They
provide information necessary to set up the storage system successfully.
• HP StorageWorks Enterprise Virtual Array 3000/5000 release notes.
Enterprise Virtual Array 3000/5000 user guide
25
• HP StorageWorks Enterprise Virtual Array 3000/5000 read me first.
• HP StorageWorks Enterprise Virtual Array 3000/5000 World Wide Name label,whichis
shipped with the storage system
• The latest HP OpenView Storage Management Server Update, which consists of the management
server update CD and its associated documentation, or the latest Windows Server Update
• You can determine the latest update version available by checking the release notes or
contacting your authorized service representative to findouthowtoreceivethelatest
information.
• Additional documentation is available from the following HP web sites:
• h
• http://www.hp.com/go/eva5000
Locate these items and keep them handy. You will need them for the procedures in this manua l.
Host information
Make a list o
the follow
• TheLANnameofthehost
• A list of World Wide Names of the FC adapters, also called host bus adapters, through which
the host will connect to the fabric or fabrics that provide access to the storage system
• Operatin
• Available LUN numbers
ttp://www.hp.com/go/eva3000
f information for each host computer that will be accessing the storage system. You will need
ing information for each host:
gsystemtype
Setting up a controller pair using the OCP
NOTE:
ThisprocedureshouldbeperformedbyanHPauthorizedservicerepresentative.
Two pieces of data must be entered during initial setup using the controller OCP:
• World Wide Name (WWN)—Required to complete setup. This procedure should be performed
by an HP authorized service representative.
• Storage system p assword—Optional. A password provides security allowing only specific
instances of HP Command View EVA to access the storage system.
The OCP on either controller can be used to input the WWN and password data. For more information
about the OCP, see "Operator Control Panel" on page 68.
Table 2 lists the push button functions when entering the WWN, WWN checksum, and password data.
Table 2 WWN push button functions
Button
Selects a WWN or checksum character by scrolling up through the character list one
character at a time. If you select an incorrect character, you can use either
select the correct character.
Accepts the current character and selects the next character. If you accept an incorrect
character, you can move through all 16 characters, one character at a time, until you
display the incorrect character. You can then change the character.
Function
or to
Selects a WWN or checksum character by scrolling down through the character list one
character at a time. If you select an incorrect character, you can use either
the select correct character.
Accepts all the WWN or checksum characters.
26
Enterprise Virtual Array startup
or to
Entering the WWN
C
Fibre Channel protocol requires that each controller pair have a unique WWN. This 16-character
alphanumeric name identifies the controller pair on the storage system. Two WWN labels attached to the
rack identify the storage system WWN and checksum. See Figure 4.
NOTE:
• TheWWNisuniquetoacontrollerpairandcannotbeusedforanyothercontrollerpairordevice
anywhere on the network.
• This is the onl
replacement controller.
• Once a WWN is assigned to a controller, you cannot change the WWN while the controller is part
of the same storage system.
Complete the following procedure to assign the WWN to each pair of controllers.
y WWN applicable to any controller installed in a specificphysicallocation,evena
CXO7601
Figure 4 Location of the World Wide Name labels
1. Turn the power switches on both controllers off.
2. Apply power to the rack.
3. Turn the power switch on both controllers on.
NOTE:
Notifications of the startup test steps that have been executed are displayed while the
controller is booting. It may take up to two minutes for the steps to display. The default
WWN entry display has a 0 i n each of the 16 positions.
4. Press or until the first character of the WWN is displayed. Press to accept this character
and select the next.
5. Repeat the p receding step to enter the remaining characters.
o accept the WWN and select the checksum entry mode.
6. Press
t
Entering the WWN checksum
The second p art of the WWN entry procedure is to enter the two-character checksum, as follows.
1. Verify that the initial WWN checksum displays 0 in both positions.
2. Press
select the second character.
3. Press
4. Verify that the default display is automatically selected. This indicates that the checksum is valid.
or until the first checksum character is displayed. Press to accept this character and
or until the second character is displayed. Press to accept the checksum and exit.
Enterprise Virtual Array 3000/5000 user guide
27
NOTE:
If you enter an incorrect WWN or checksum, the system will reject the data and you must repeat the
procedure.
Entering the storage system password
The eight-character storage system password feature enables you to restrict management access to the
storage system. Table 3 describes the push button functions when using the password feature.
Table 3 System password push button functions
Button
Selects a password character by scrolling up through the character list one character
at a time.
• Movesfromthedefaultdisplaytothesystemmenutree.
• Moves from the system password display to the password entry display.
• Accepts the current character and selects the next character.
If you accept an incorrect character, you can loop through the display, one position at
time, to select the character to be changed.
Selects a password character by scrolling down through the character list one character
at a time.
Accepts all the password characters.
Function
Complete the following procedure to set the password:
1. Select a unique eight-character password using uppercase or lowercase letters A through Z.
2. From the default menu, press any push button to select the menu tree.
3. Press
4. Press
5. When the System Password function is flashing, press
6. To change the password, press
to cycle through the displays until System Password is displayed.
to select the system password function.
to select the change password function.
or to show Yes and press .
The default Enter Password function displays the default password, AAAAAAAA.
7. Press
8. Press
or until the first character of the password is displayed.
to accept this character and select the next character.
9. Repeat the process to enter the remaining password characters.
10. Press
to enter the password and return to the default menu display.
The controller pair setup is complete.
Installing HP Command View EVA
HP Command View EVA is installed on the HP Op enView Storage Management Server or a
Windows host and runs in the OpenView environment. Installation may be skipped if the latest
version of HP Command View EVA is running. Verify the latest version at the HP web site:
ttp://h18006.www1.hp.com/storage/software.html.
h
To install a new version, locate the management server update CD-ROM and the associated
documentation that was shipped with your storage system. Follow the instructions in the HP OpenView
Storage Management Server update installation card to install the new software.
28
Enterprise Virtual Array startup
Installing opti
onal EVA software licenses
If you purchase
available for the Enterprise Virtual Array includes HP Business Copy and HP Continuous Access.
Installation instructions are included with the license.
doptionalEVAsoftware,itwillbenecessarytoinstallthelicense. Optionalsoftware
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Enterprise Virtual Array startup
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