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Publication Number
5998-3582
August 2013
Applicable Products
HP 2920-24G SwitchJ9726A
HP 2920-24G-PoE+ SwitchJ9727A
HP 2920-48G SwitchJ9728A
HP 2920-48G-PoE+ SwitchJ9729A
HP 2920-48G-PoE+ 740 W SwitchJ9836A
HP 2920 2-Port 10GbE SFP+ ModuleJ9731A
HP 2920 2-Port 10GBASE-T ModuleJ9732A
HP 2920 2-Port Stacking ModuleJ9733A
HP 2920 0.5m Stacking CableJ9734A
HP 2920 1m Stacking CableJ9735A
HP 2920 3m Stacking CableJ9736A
HP X331 165W 100-240VAC to 12VDC PSJ9739A
HP X332 575W 100-240VAC to 54VDC PSJ9738A
HP X332 1050W 100-240VAC to 54VAC PSJ9737A
HP X410 E-Series 1U Universal Rack Mounting Kit J9583A
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not
be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this material.
The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
Hewlett-Packard assumes no responsibility for the use or
reliability of its software on equipment that is not furnished
by Hewlett-Packard.
A copy of the specific warranty terms applicable to your
Hewlett-Packard products and replacement parts can be
obtained from your HP Sales and Service Office or
authorized dealer.
Safety
Before installing or operating these products, read the
“Installation Precautions” in chapter 2, the safety and
regulatory information in the appendices, and any safety and
regulatory information included with your product.
Trademark Credits
Windows®, and MS Windows® are US registered
trademarks of Microsoft Corporation.
Disclaimer
HEWLETT-PACKARD COMPANY MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
Hewlett-Packard Company
8000 Foothills Boulevard, m/s 5551
Roseville, California 95747-5551
The HP 2920 switches are multiport switches that you can configure to build
a high-performance switched networks. These switches are store-andforward devices offering low latency for high-speed networking. The HP 2920
switches also support a field-replaceable power supply, Power over Ethernet
(PoE/PoE+) technologies, and full network management capabilities.
In addition, the HP 2920 switches support the HP 2920 Stacking Technology
feature for stacking the switches. When you install the 2920 Stacking Modules
(J9733A) in the switches, you can stack up to four HP 2920 switches together
of any combination via the high-speed back-plane cables to form a single
extended virtual switch. See “Stacking information and topologies” on page 2-
27, and the Advanced Traffic Management Guide for more stacking
information.
The following 2920 switches are described in this manual:
Non-PoE SwitchesPoE+ Switches
HP 2920-24G Switch (J9726A)HP 2920-24G-PoE+ Switch (J9727A)
HP 2920-48G Switch (J9728A)HP 2920-48G-PoE+ Switch (J9729A)
HP 2920-48G-PoE+ 740 W Switch (J9836A)
1
This chapter describes these switches with the following information:
■Fronts of the switches:
•Network Ports
•Management Ports
•LEDs
•Buttons
■Backs of the switches:
•Power Supplies and Power Connectors
•HP 2920 10G Modules
•HP 2920 Stacking Module
•RPS/EPS Shelf Connector
■Switch Features
1-1
Introducing the HP 2920 Switches
➋
➍
➑
➎
➒
➌
➓
➊➏
➏
➐
➊
➏
➋
➌
➍
➎
➏
➐
➑
➒
➓
Fronts of the switches
Fronts of the switches
PoE/PoE+ switches
Figure 1-1. Front of the HP 2920-24G-PoE+ Switch
Figure 1-2. Front of the HP 2920-48G-PoE+ Switch
➊
➋
➌
➍
➎
➏
1-2
Power, Fault, and Locator LEDs
LED Mode button and Indicator LEDs
Status LEDs for components on the back of the
switch
Stacking status LEDs
Switch port LEDsDual-Personality (10/100/1000BASE-T PoE+ RJ-
Console ports
PoE, Tmp (Temperature), Test, Fan, and Aux
➐
(Auxiliary) port status LED
Reset and Clear buttons
➑
Aux port and Out-of-Band Management port
➒
10/100/1000BASE-T PoE+ RJ-45 ports
➓
45 or SFP) ports
Non-PoE switches
➋
➍
➑
➎
➒
➌
➓
➊
➏
➏
➐
➊
➏
➋
➌
➍
➎
➏
➐
➑
➒
➓
Figure 1-3. Front of the HP 2920-24G Switch
Figure 1-4. Front of the HP 2920-48G Switch
Introducing the HP 2920 Switches
Fronts of the switches
Power, Fault, and Locator LEDs
➊
LED Mode button and Indicator LEDs
➋
Status LEDs for components on the back of the
➌
switch
Stacking status LEDs
➍
Switch port LEDsDual-Personality (10/100/1000BASE-T RJ-45 or
➎
Console ports
➏
Tmp (Temperature), Test, Fan, and Aux
➐
(Auxiliary) port status LED
Reset and Clear buttons
➑
Aux port and Out-of-Band Management port
➒
10/100/1000BASE-T RJ-45 ports
➓
SFP) ports
1-3
Introducing the HP 2920 Switches
Fronts of the switches
Network ports
Table 1-1.Network Ports
Model name
HP 2920-24G-PoE+ Switch244
HP 2920-48G-PoE+ Switch484
HP 2920-24G Switch204
HP 2920-48G Switch444
HP 2920-48G-PoE+ 740 W Switch464
HP 2920-2-port 10G SFP+ Module2
HP 2920-2-port 10G BASE-T Module2
Notes:
1
All RJ-45 ports support “Auto-MDIX,” which means you can use either straight-through or crossover twisted-pair
cables to connect network devices to the switch. On each switch, two of the 10/100/1000BASE-T ports are provided
in the dual-personality ports.
2
All RJ-45 ports on the front of the PoE+ switches can provide PoE/PoE+ to the connected devices.
3
SFP ports are included in the dual-personality ports. The SFP ports support 1G SFP transceivers.
4
SFP+ ports are provides on the HP 2920 2-Port 10-GbE SFP+ Module. They support 1G SFP and 10G SFP+
transceivers.
10/100/1000
non-PoE
RJ-45 ports
1
10/100/1000
PoE/PoE+
RJ-45 ports
1G SFP
ports
2
SFP+
3
ports
4
10GBASE-T
RJ-45 ports
Dual-personality port operation. By default, the RJ-45 connectors are
enabled. When you install an SFP transceiver in a slot, the SFP transceiver is
enabled and the associated RJ-45 connector is disabled and cannot be used.
When you remove the SFP transceiver, the associated RJ-45 port is
automatically re-enabled.
1
1-4
On the PoE/PoE+ switches, the RJ-45 connector also supplies PoE/PoE+
power until you install an SFP transceiver. The PoE+ power is turned off when
an SFP is installed.
These products also support the optional network connectivity shown in Table
1-2.
Table 1-2.Optional network connectivity, speeds and technologies
Introducing the HP 2920 Switches
Fronts of the switches
Transceiver Form-Factor and Connector
1
SpeedTechnologyCablingSFP
Connector
SFP+
Connector
100-FXFiber (multimode)LC
100 Mbps
100-BXFiber (single-mode)LC
1000-TCopper (twisted-pair)RJ-45
1000-SXFiber (multimode)LC
1 Gbps
1000-LXFiber (multimode or single-mode)LC
1000-LHFiber (single-mode)LC
1000-BXFiber (single-mode)LC
10 Gbps
10-Gig
Direct Attach
10-Gig SRFiber (multimode)
10-Gig LRMFiber (multimode)LC
Copper (twinaxial)
Not
Applicable
LC
10-Gig LRFiber (single-mode)LC
10-Gig ERFiber (single-mode)LC
1
For more information on supported transceivers, see www.hp.com/networking/support.
– In the first textbox, type J4858 (for 100-Mb and Gigabit information), or J8436 (for 10-Gigabit information).
– Select any of the products that display in the dropdown list.
– Select Product support information. Then click on Manuals and find the Transceiver Support Matrix.
For technical details of cabling and technologies see “Cabling and Technology Information” in the appendices.
1-5
Introducing the HP 2920 Switches
Fronts of the switches
Management ports
Console port
Use the console port to connect a console to the switch by using the RJ-45 to
DB9 cable supplied with the switch. For more information about the console
connection, see “11. (Optional) Connect a management console” on page 2-22
and “Installing the Switch”. The console can be a PC or workstation running
a VT-100 terminal emulator, or a VT-100 terminal.
You can also connect a console to the switch using the Micro USB console
port (cable not provided). Use a USB 2.0 high-speed cable with male type A
(4-pin) to male micro-B (5-pin) connectors. The maximum allowable length is
five meters.
Out-of-Band Management (OOBM) port
Use the RJ-45 port to connect a dedicated management network to the switch.
Auxiliary (Aux) port
An auxiliary port for processing a USB command file or downloading switch
software code. This port uses a USB 1.1 connector.
1-6
Switch and port LEDs
■Table 1-3 describes the switch and port LEDs and their operation for
stand-alone HP 2920 switches.
■Table 1-4 describes the operation of the LEDs when you stack the
switches. The table includes descriptions of all stacking-related LEDs
including those for Stacking Module Status and Stacking Status.
Table 1-3.Stand-alone switch and port LED behavior
Switch LEDsStateMeaning
Introducing the HP 2920 Switches
Fronts of the switches
Power
(green)
Fault
(orange)
Locator
(blue)
Te st
(green/
orange)
On
Off
The switch is receiving power.
The switch is NOT receiving power.
OffThe normal state, indicates there are no fault conditions on the switch.
Blink
orange
A fault has occurred on the switch or in one of the switch ports or a module in the rear
1
of the switch or in the fan. The Status LED for the component with the fault blinks
simultaneously.
OnOn briefly when you power on or reset the switch or at the beginning of switch self-
test. If this LED is on for a prolonged time, the switch has encountered a fatal hardware
failure, or has failed its self-test. For more information about LED behavior, see
“Troubleshooting”.
On
Blinking
Off
OffThe normal operational state; the switch is not undergoing self-test.
OnThe self-test and initialization of the switch is in progress after the switch has been
Blink
orange
Use the Locator LED to identify a specific component in your network equipment
installation. You can set the LED to be on solid or to blink, and for a specified number
of minutes (1-1440). The default time is 30 minutes. Use the command “chassislocate”
to control this LED.
power cycled or reset. The switch is not operational until this LED goes off. The Self
Test LED also comes on briefly when you “hot swap” a mini-GBIC into the switch; the
mini-GBIC runs self-test when it is hot swapped.
A component of the switch has failed its self-test. The status LED of the failed
1
component blinks. For example, the Fan LED and the switch Fault LED blinks
simultaneously.
Port LEDs
(green/
orange - Link
and Mode)
Link For non-PoE or PoE-disabled ports:
Port LEDs display sport link information:
• On – The port is enabled and receiving a link indication from the connected device.
• Off – The port has no active network cable connected, or is not receiving link beat
or sufficient light (fiber-optic port). Otherwise, the port might have been disabled
through the switch console, the web browser interface, or network management.
• Blinking orange
1
– The corresponding port has failed its self-test. Blinks simultane-
ously with the switch Fault LED.
For PoE-enabled ports, see the LED mode information for PoE mode below.
Mode The LED Mode select button controls the operation of the port Mode LED. The LED Mode
indicator LEDs near the LED Mode select button indicate the current settings. Press
the button to step from one view mode to the next. The default view is Activity (Act).
When you enable the Save Power LED feature on the switch (savepower led command),
then the switch operates in this mode and all port LEDs are Off.
1-7
Introducing the HP 2920 Switches
Fronts of the switches
Switch LEDsStateMeaning
LED Mode
Indicators
(green)
PS (Power
Supply
Status
green/
orange)
ActIndicates the port LEDs are displaying network activity information.
FDxIndicates port Mode LEDs are lit for ports in Full Duplex Mode. Off indicates half duplex.
Spd Indicates the port Mode LEDs are displaying the connection speed at which each port
is operating. Each port Mode LED then indicates one of the following:
• Off – the port is operating at 10 Mbps.
• Blinking
2
– the port is operating at 100 Mbps.
• On – the port is operating at 1000 Mbps.
4
PoE
Indicates that the port Link and Mode LEDs are displaying PoE information as follows:
• Link On – PoE is enabled on the port.
• Link Off – PoE is disabled on the port.
• Link Blink orange
2
– the port has an error or the port is denied power due to
insufficient power.
• Mode On – the port is providing PoE power.
• Mode Off – the port is not providing PoE power.
Usr When stacking is enabled, this mode is used to display the member ID of the individual
switch via the port Mode LEDs (for member 1, one LED is lit; for member 2, two LEDs
are lit, and so on), and to indicate which switch is the Standby the Cmd LED blinks.
Save PowerAll the mode indicator LEDs that are Off indicate this mode. This display occurs only if
the switch has been configured with the savepower led command. See the
Management and Configuration Guide for more information on that command.
On
Blink
orange
Normal operation. Power supply is connected and operating correctly.
A redundant power supply is installed but not connected (the switch Fault LED does
1
not blink simultaneously). Or, a power supply is connected but has experienced a fault
(the switch Fault LED blinks simultaneously).
Fan Status
(green/
orange)
PoE Status
(green/
Orange)
1-8
3
Off
On
Blink
orange
On
4
Off
3
Blink
orange
Power supply is not connected or is not installed.
Normal operation, all fans are OK.
One of the unit’s fans has failed. The switch Fault LED blinks simultaneously.
1
When the switch is ready to start supplying PoE power.
Should be off only during the boot process.
A port has a internal hardware failure. The switch Fault LED blinks simultaneously.
1
A port is denied PoE power or is detecting an external PD fault.
Fast blink
2
orange
Switch LEDsStateMeaning
Introducing the HP 2920 Switches
Fronts of the switches
Tmp
(green/
Orange)
Aux Port
(green)
1
The blinking behavior is an on/off cycle once every 1.6 seconds, approximately.
2
The fast blinking behavior is an on/off cycle once every 0.5 seconds, approximately.
3
If the Save Power LED feature is configured for the switch (savepower led command), then all LEDs except the Power
OnSwitch temperature is normal.
Fast blink
orange
An over temperature condition is detected.
2
Used for processing a USB command file or downloading switch software code.
LED may be off.
4
Applies only to HP 2920 switches that support PoE/PoE+.
1-9
Introducing the HP 2920 Switches
Fronts of the switches
Table 1-4.Stacking-related switch and port LED behavior
Switch LEDsStateMeaning
LED Mode
indicator
(green)
Mdl (Module
Status,
green/
orange)
Stacking
Status
(green/
orange)
On
Blink
1
orange
Fast blink
2
orange
3
Off
Cmd on
Cmd blink
green
3
Cmd off
Stk on
Stk blink
green
For switches in a stack, the LED mode indications are the same as for stand-alone
switches (see Table 1-3), but all the switches in the stack are coordinated and all show
the same LED mode. See the Stacking Note under “LED Mode Select Button and
Indicator LEDs” on page 1-11.
A Stacking Module or one or more 10G Expansion Modules is installed into the
expansion slots in the back of the switch and is operating correctly.
A Stacking Module or 10G Expansion Module is plugged into a module slot but has
experienced a fault (including port or transceiver faults), or the stacking cable is not
connected correctly or has experienced a fault (if using the Stacking Module).
The Stacking Module or a 10G Expansion Module has been installed while the switch
was powered on (hot swapped) and the switch needs to be rebooted to support the
module.
No modules are installed into the module slots in the back of the switch.
This switch is a Commander of a stack.
This switch is becoming a Commander of a stack, or if Usr LED mode is selected,
indicates which switch is the Standby in the stack.
The switch is not the Commander of the stack.
The switch is a member of a stack.
The switch is joining a stack.
Stk blink
orange
3
Stk off
1
The blinking behavior is an on and off cycle once every 1.6 seconds, approximately.
2
The fast blinking behavior is an on and off cycle once every 0.5 seconds, approximately.
3
If the Save Power LED feature is configured for the switch (savepower led command), then all LEDs except the Power
A stacking cable is disconnected or faulty, or is connected to a failed or powered off
1
switch. The Mdl LED might also be blinking orange simultaneously.
Stacking has been disabled.
LED may be off.
1-10
Introducing the HP 2920 Switches
LED Mode select button
and indicator LEDs
LED Mode select button
and indicator LEDs
Fronts of the switches
LED mode select button and indicator LEDs
The operation of the Mode LED is controlled by the LED Mode select button,
and the current setting is indicated by the LED Mode indicator LEDs near the
button. Press the button to step from one view mode to the next. See the LED
information in Table 1-3 on page 1-7 for standalone switches, and in
Table 1-4 on page 1-10 for stacked switches.
Stacking
Notes:
■For HP 2920 switches that are in a stack, the Mode select button on every
switch in the stack controls the LED mode for all the switches in the stack.
■If there is a combination of PoE/PoE+ switches and non-PoE switches in
the stack, when any of the Mode select buttons is pressed to put the stack
into PoE mode, the non-PoE switches indicate no PoE support by not
illuminating any of the Mode indicator LEDs or any of the port LEDs.
■If any of the switches in the stack are configured with the Save Power
LED feature, then the default LED Mode for the whole stack becomes the
Save Power display (all LED Mode indicator LEDs are off), but only the
stack members on which that feature is configured display the other
characteristics of that feature (all LEDs Off except for the Power LED).
Figure 1-5. Example of indicator LEDs on a non-PoE HP 2920 Switch
Figure 1-6. Example of indicator LEDs on a PoE/PoE+ HP 2920 Switch
1-11
Introducing the HP 2920 Switches
Fronts of the switches
Reset and clear buttons
The Reset and Clear buttons are located behind the front panel (to protect
them from being pushed accidentally) and are accessible through small holes
in the lower left corner of the front panel. Use pointed objects, such as unbent
paper clips, to push them.
The Reset and Clear buttons are used singly or in combination, as follows:
To accomplish this:Do this:This will happen:
Soft Reset
(Standalone switch)
Hard Reset
(Standalone switch)
Soft Reset
(Stacked switch)
Hard Reset
(Stacked switch)
Delete console and
management access
passwords
Restore the factory
default configuration
Note: These buttons are provided for your convenience. If you are concerned with switch security though, you should
make sure that the switch is installed in a secure location, such as a locked wiring closet. You can also disable these
buttons by using the front-panel-security command. See the HP 2920 Management and Configuration Guide for a
description of that command.
Press and release the Reset buttonThe switch operating system is cleared gracefully (such
as data transfer completion, temporary error conditions
are cleared), then reboots and runs self tests.
Press and hold the Reset button for
more than 5 seconds (until all LEDs
turn on), then release.
Press and release the Reset buttonSame as a standalone switch, except:
Press and hold the Reset button for
more than 5 seconds (until all LEDs
turn on), then release.
Press Clear for at least one second,
but not longer than five seconds.
1. Press Clear and Reset simultaneously.
2. While continuing to press Clear,
release Reset.
3. When the Test LED begins blinking
(after approximately 25 seconds),
release Clear.
The switch reboots, similar to a power cycle. A hard reset
is used, for example, when the switch CPU is in an
unknown state or not responding.
• If the Commander, the Standby switch will become
Commander.
• If the Standby, a new Standby will be elected.
Same as a standalone switch, except:
• If the Commander, the Standby switch will become
Commander.
• If the Standby, a new Standby will be elected.
The switch deletes all access passwords.
The switch removes all configuration changes, restores
the factory default configuration, and runs self test.
1-12
Introducing the HP 2920 Switches
➊
➋
➌
➍
➎
Backs of the switches
The backs of all the HP 2920 switches are the same.
Figure 1-7. Back of the HP 2920 Switch
Backs of the switches
Grounding lug mounting hole
➊
10G Expansion Module slots
➋
Stacking Module slot
➌
XPS Connector
➍
Power Supply and AC power connector
➎
Power supplies
There is a single slot for power supplies that can be installed into the HP 2920
switches. These power supplies are installed:
■HP X331 165W 100-240VAC to 12VDC PS (J9739A) -- a 165 watt power
supply for the HP 2920 non-PoE switches. The 165 watt power supply does
not provide any PoE/PoE+ power. The 165 watt power supply is keyed
such that it does not fit into the HP 2920 PoE+ switches.
■HP X332 575W 100-240VAC to 54VDC PS (J9738A) -- a 575 watt power
supply for the HP 2920 PoE+ switches. The 575 watt power supply
provides up to 370 watts of PoE/PoE+ power. The 575 watt power supply
is keyed such that it does not fit into the non-PoE switches.
■HP X332 1050W 100-240VAC to 54VDC PS (J9740A) -- a 1050 watt
power supply for the HP 2920 PoE+ switches. The 1050 watt power supply
provides up to 740 watts of PoE/PoE+ power. It is keyed such that it does
not fit into the non-PoE switches.
1-13
Introducing the HP 2920 Switches
Backs of the switches
Power connector
The HP 2920 switches do not have a power switch; they are powered on when
connected to an active AC power source. These switches automatically adjust
to any voltage between 100-127 or 200-240 volts and either 50 or 60 Hz. There
are no voltage range settings required.
External Power Supply (XPS) connector
Use the external power supply connector to connect external power sources
to the switch. Specifically, you can connect an HP 640 RPS/EPS Power Shelf.
The Power Shelf has three slots for the same power supplies that you install
into the switch. For more information, see HP 640 Redundant/External
Power Supply Shelf Installation and Power Setup Guide.
1-14
Introducing the HP 2920 Switches
HP 2920 10G Expansion Modules
10G Expansion Module slots
Each of the HP 2920 switches has two slots that can accept the two HP 2920
10G Expansion Modules. These modules provide additional high-speed
network connectivity:
■A 2-port 10-GbE SFP+ module. This module provides two bays for SFP+
transceivers.
■A 2-port 10GBASE-T module. This module provides two 10GBASE-T
RJ-45 connectors.
Stacking Module slot
Each of the HP 2920 switches has one slot that can accept the HP 2920 Stacking
Module that provides high-speed connectivity to other HP 2920 switches. Only
the HP 2920 switches support this module. See “HP 2920 Stacking Module” on
page 1-18 for more information.
HP 2920 10G Expansion Modules
The HP 2920 10G Expansion Modules are components you can add to a HP
2920 Switch to provide a variety of network connectivity options. The
following modules are available:
ModuleDescription
HP 2920 2-Port 10-GbE
SFP+ Module (J9731A)
HP 2920 2-Port
10GBASE-T Module
(J9732A)
2-port 10 Gigabit switch expansion
module. This module has two slots
for HP SFP+ transceivers.
2-port 10 Gigabit switch expansion
module. This module has two
10GBASE-T RJ-45 ports.
1-15
Introducing the HP 2920 Switches
HP 2920 10-GbE SFP+ Module
➊
➋
➍
➌
HP 2920 10G Expansion Modules
Contact your HP Networking authorized networking products reseller or your
HP Networking representative for information on availability of other
modules and transceivers. You can also visit the HP Networking products
website www.hp.com/networking/support to get more information.
10G Expansion Module features
Figure 1-8. Example HP 2920 10G Expansion Module
Module Status LEDs
➊
Link and Mode LEDs (one pair per port)
➋
The HP 2920 10G Expansion Modules have the following features:
■Connectivity ports: two 10GBASE-T RJ-45 ports, or two SFP+ bays,
■LEDs that provide information on the module status, and the link status
■“hot swap transceiver” support—you can add, replace, or change the type
Standards adherence:
■10G BASE-T Module: IEEE 802.3an-2006 Type 10GBASE-T
■10-GbE SFP+ Module: See “Connectivity standards” on page A-3
1-16
SFP/SFP+ transceiver bays
➌
Retaining screws
➍
depending on the module installed.
and LED mode for each port.
of any of the transceivers that you use in the SFP+ module ports, without
having to first remove the module, and without having to shut down the
switch.
Introducing the HP 2920 Switches
HP 2920 10G Expansion Modules
NoteThe HP 2920 10G Expansion Modules are not “Hot-swappable”.
10G Expansion Module LEDs
The following LEDs are located on the bulkheads of the HP 2920 10G Modules.
These LEDs are only viewable in the rear of the switch on the module itself.
Table 1-5.10G Expansion Modules LEDs
NameModeDescription
LEDs per module
Module
Status
(green/
orange)
(Replicated
on the
switch front
as the Mdl
LED.)
LEDs per port
Link
(green/
orange)
On
Off
Blink
orange
Fast blink
orange
On
Off
Blinking
orange
Stacking module is installed into the module slot and is
operating correctly.
Stacking module is not installed into the module slot.
• If the LED is blinking simultaneously with the switch Fault
LED, then the Stacking Module is installed into the module
slot but has experienced a fault.
• If the LED is blinking without the switch Fault LED, a stacking cable is not connected correctly at its other end, or it
is connected to a switch that is powered off.
The module was installed while the switch was powered on.
The module was installed while the switch was powered on.
The switch must be rebooted to support the module.
The port is enabled and receiving a link indication from the
connected switch.
The port has no active stacking cable connected, is not
receiving the link indication, or the port may have been
disabled through the switch console, the web browser
interface, or network management interface.
• If the LED is blinking simultaneously with the switch Fault
LED, the corresponding port has failed its self test. The
module status LEDs (on the module and front of the switch
will also be blinking).
• If the LED is blinking without the switch Fault LED, then the
switch detects the stacking cable but the cable is not
getting is not connected correctly at the other switch, or
the cable may be faulty, or there is
1-17
Introducing the HP 2920 Switches
➊
➋
➌
➍➎
HP 2920 Stacking Module
NameModeDescription
Mode
(green)
Same as the per-port Mode LEDs on the front of the switch. See Table 1-3
on page 1-7 for a description.
HP 2920 Stacking Module
The HP 2920 2-port Stacking Module (J9733A) is a component you can add to
an HP 2920 Switch to provide high-speed stacking connections to other HP
2920 switches. See “Stacking information and topologies” on page 2-27, and
the HP 2920 Advanced Traffic Management Guide for more information
about stacking configuration and operation.
Figure 1-9. Front of HP 2920 2-Port Stacking Module
Module Status LED
➊
Extractor handle
➋
Retaining screws
➌
1-18
Stacking connectors
➍
Link LEDs (one per port)
➎
Stacking Module features
The HP 2920 2-Port Stacking Module J9733A has the following features:
■Two stacking connectors for connecting the HP 2920 switch to other HP
2920s in a stacked topology (chain or ring). Any of these available HP 2920
stacking cables can be used for these connections:
Introducing the HP 2920 Switches
HP 2920 Stacking Module
•0.5m Stacking Cable (J9734A)
•1.0m Stacking Cable (J9735A)
•3.0m Stacking Cable (J9736A)
■LEDs, described in Table 1-6.
Stacking Module LEDs
The following LEDs are located on the HP 2920 Stacking Module bulkhead.
These LEDs are only viewable in the rear of the switch on the module itself.
Table 1-6.Stacking Module LEDs
NameModeDescription
Stacking LEDs per module
Module
Status
(green/
orange)
(Replicated
on the
switch front
as the Mdl
LED.)
Stacking Module LEDs per port
On
Off
Blink
orange
Fast blink
orange
Stacking module is installed into the module slot and is
operating correctly.
Stacking module is not installed into the module slot.
• If the LED is blinking simultaneously with the switch Fault
LED, then the Stacking Module is installed into the module
slot but has experienced a fault.
• If the LED is blinking without the switch Fault LED, a stacking cable is not connected correctly at its other end, or it
is connected to a switch that is powered off.
The module was installed while the switch was powered on.
The module was installed while the switch was powered on.
The switch must be rebooted to support the module.
1-19
Introducing the HP 2920 Switches
HP 2920 Stacking Module
NameModeDescription
Link
(green/
orange)
On
Off
Blinking
orange
The port is enabled and receiving a link indication from the
connected switch.
The port has no active stacking cable connected, is not
receiving the link indication, or the port may have been
disabled through the switch console, the web browser
interface, or network management interface.
• If the LED is blinking simultaneously with the switch Fault
LED, the corresponding port has failed its self test. The
module status LEDs (on the module and front of the switch
will also be blinking).
• If the LED is blinking without the switch Fault LED, then the
switch detects the stacking cable but the cable is not
getting is not connected correctly at the other switch, or
the cable may be faulty, or there is
1-20
Introducing the HP 2920 Switches
HP 2920 Switch features
HP 2920 Switch features
The features of the HP 2920 Switches include:
■Network ports as described under “Network ports” on page 1-4:
•20 or 44 auto-sensing 10/100/1000BASE-T with Auto-MDIX.
•Four dual-personality ports – either the auto-sensing 10/100/
1000BASE-T RJ-45 or the SFP slot can be used for each port.
■One module slot is provided in the back of the switches to support a
stacking module to provide connectivity to other HP 2920 switches with
stacking modules. See “Stacking information and topologies” on page 2-
27, the HP 2920 Advanced Traffic Management Guide for more informa-
tion about stacking.
■Two 10G Expansion Module slots to provide additional high-speed
network connectivity and a variety of network connectivity options.
■Power over Ethernet (PoE/PoE+) operation for all RJ-45 ports on the
fronts of the HP 2920-24G-PoE+ and HP 2920-48G-PoE+ Switches. These
switches are IEEE 802.3at standard compliant and provide up to 30 W per
RJ-45 port to power IP phones, wireless access points, web cameras, and
other PoE/PoE+ PDs. For more information, see the HP Power over Ethernet (PoE/PoE+) Planning and Implementation Guide which is on
the HP Web site, www.hp.com/networking/support.
The switches support 802.3af and 802.3at standard devices and some prestandard PoE devices. For a list of these devices, see the FAQs (Frequently
Asked Questions) for your switch model. PoE is disabled by default and
must be enable for use. (For instructions, see the Management and Configuration Guide for your switch at
www.hp.com/networking/support.
■A replaceable internal power supply.
■Connection to an HP 640 RPS/EPS Shelf which can hold up to three HP
X331 and X332 power supplies (the same ones that you install in your 2920
switch). These external power supplies provide additional power to the
switch for power redundancy, and for additional PoE/PoE+ power for the
2920-PoE+ switches. For more information, see the HP 640 RPS/EPS Shelf Installation and Power Setup Guide.
■Plug-and-play networking—all ports are enabled—just connect the
network cables to active network devices and your switched network is
operational.
■An auxiliary port (USB Type A connector) for processing a USB command
file and updating switch software.
1-21
Introducing the HP 2920 Switches
HP 2920 Switch features
■Auto MDI/MDI-X on all twisted-pair ports (10/100/1000BASE-T on the
■Automatic learning of the network addresses in each switch’s 16,000-
■Automatically negotiated full-duplex operation for the 10/100/1000 RJ-45
■Easy management of the switch through several available interfaces:
■Support for the Spanning Tree Protocol (RSTP) and Rapid Per VLAN
■Support for OpenFlow communication protocol enables sophisticated
■Support for CDPv2 provides more intelligent device tracking features.
■Support for up to 256 IEEE 802.1Q-compliant VLANs so you can divide
■Support for many advanced features to enhance network performance—
■Ability to update the switch software. Software updates are routinely
■Low power operation:
switch front, and 10GBASE-T – available on the optional 10G module),
meaning that all connections can be made using straight-through twisted-pair cables. Cross-over cables are not required, although they
will also work. (See the appendices for recommended or required
cabling.)
ports when connected to other auto-negotiating devices—the SFP/SFP+
ports (available on an optional 10G module) always operate at full duplex.
•Console interface—a full featured, easy to use, VT-100 terminal
interface for out-of-band switch management (through the console
port or Management network ports) or in-band Telnet access to the
switch.
•Web browser interface—an easy to use built-in graphical interface
that can be accessed from common web browsers.
•HP Intelligent Management Center (IMC)—an SNMP-based,
graphical network management tool that you can use to manage your
entire network.
Spanning Tree Plus (RPVST+) to eliminate network loops.
traffic management compared to access control lists (ACLs) and routing
protocols.
the attached end nodes into logical groupings that fit your business needs.
for a description, see the HP 2920 Management and Configuration Guide at www.hp.com/networking/support.
available from HP.
•Ports on a switch or stack member may be set to operate at reduced
power.
•Port status LEDs may be turned off.
1-22
RJ-45 ports will operate at reduced power if the port is not connected (link
partner is not detected).
2
Installing the Switch
The HP 2920 switches come with an accessory kit that includes the brackets
for mounting the switch in a standard 19-inch Telco rack or an equipment
cabinet, and includes rubber feet that can be attached so the switch can be
securely located on a horizontal surface. The brackets are designed to allow
mounting the switch in a variety of locations and orientations. For other
mounting options contact your local HP authorized network reseller or HP
representative. This chapter shows how to install the switch.
CautionIf the switch is to be shipped in a rack, it can be mounted and shipped in any
four post rack using HP X410 E-Series 1U Universal Rack Mounting Kit
(J9583A). Optionally, it can also be mounted in an HP 10K rack using the HP
1U RK MT SWITCH 10K ALL rail kit, part number 356578-B21 and shelf kit
AB469A, HP rx 16/26 Factory Rackmount Shelf Kit (both kits must be used,
otherwise you will void the warranty).
Included parts
The HP 2920 switches have the following components shipped with them:
■HP 2920 Switch Quick Setup Guide and Safety/Regulatory Information
■Console cable
■Accessory kit
(5069-5705)
two mounting brackets
eight 8-mm M4 screws to attach the
mounting brackets to the switch
four 5/8-inch number 12-24 screws to attach
the switch to a rack
four rubber feet
2-1
Installing the Switch
Installation procedures
■Power cord, any one of the following:
Country/RegionHP X331 165W and
Argentina
Australia/New Zealand
Brazil
Chile
China
Continental Europe/South Korea
Denmark
India
Israel
Japan
Switzerland
South Africa
Taiwan
Philippines/Thailand
United Kingdom/Hong Kong/Singapore/Malaysia
United States/Canada/Mexico
1
The cords for the HP X332 1050W Power Supply supports a higher amperage and uses a
1.Prepare the installation site (page 2-5). Ensure the physical environment is properly prepared, including having the correct network cabling
ready to connect to the switch and having an appropriate location for the
switch. See page 2-4 for some installation precautions.
Installing the Switch
Installation procedures
NoteIf an HP 2920 switch is powered on for the first time without a stacking module
installed, the stacking feature will be disabled and that status will be saved in
the switch's running configuration. For more information, see “Stacking
information and topologies” on page 2-27.
2.Verify the switch boots correctly (page 2-6). Plug the switch into a
power source and observe that the LEDs on the switch’s front panel
indicate correct switch operation. When self test is complete, unplug the
switch.
3.(Optional) Install one or more of the HP 2920 10G Expansion Modules (page 2-8).
4.(Optional) Install the HP 2920 Stacking Module (page 2-10).
Depending on where the switch is mounted, it may be easier to install the
optional modules before mounting the switch.
5.Mount the switch (page 2-12). The Switch can be mounted in a 19-inch
telco rack, in an equipment cabinet, or on a horizontal surface.
6.(Optional) Install the stacking cables ( page 2-17). If you have installed
the HP 2920 Stacking Module, you can now install up to two stacking
cables and connect them to other switches in the desired stacking
topology.
7.(Optional) Install SFP transceivers
(page 2-18). Each HP 2920 Switch has either four slots for installing SFP
transceivers. If you have installed an HP 2920 10GbE 2-Port SFP+ Module,
you have an additional 2 slots for installing SFP+ transceivers. Depending
on where the switch is mounted, it may be easier to install the SFP
transceivers first. SFP transceivers can be installed or removed while the
switch is powered on.
8.(Optional) Connect HP 640 RPS/EPS power cable with the Switch 2920 (page 2-18). When using an HP 640 RPS/EPS with the Switch 2920,
connect the RPS/EPS cable to the XPS connector on the back of the switch
and then to the desired connector on the HP 640 RPS/EPS Shelf. See page
... for more information.
9.Connect the switch to a power source (page 2-19). Once the switch is
mounted, plug it into the nearby main power source. If you are using an
HP 640 RPS/EPS Shelf with your Switch, make sure that the Shelf is also
powered on and that there is a good connection between the Switch and
the Shelf.
10. Connect the network devices (page 2-21). Using the appropriate
network cables, connect the network devices to the switch ports.
2-3
Installing the Switch
Installation procedures
11. (Optional) Connect a Management console (page 2-22). You may wish
to modify the switch’s configuration, for example, to configure an IP
address so it can be managed using a web browser, from an SNMP network
management station, or through a Telnet session. Configuration changes
can be made easily by using the included console cable to connect a PC
to the switch’s console port.
At this point, the switch is fully installed. See the rest of this chapter if you
need more detailed information on any of these installation steps.
Installation precautions:
Follow these precautions when installing the HP 2920 switches.
WARNING■Do not mount the 2920 Switches on a wall.
■Do not carry the 2920 Switches by using the handles on any
installed power supply.
■The rack or cabinet should be adequately secured to prevent it
from becoming unstable, tilting, or falling.
■Devices installed in a rack or cabinet should be mounted as low as
possible, with the heaviest devices at the bottom and progressively
lighter devices installed above.
Caution■If the switch is to be shipped in a rack, it can be mounted and shipped in
many four post racks using HP X410 E-Series 1U Universal Rack Mounting
Kit (J9583A).
■Ensure the power source circuits are properly grounded, then use the
power cord supplied with the switch to connect it to the power source.
■If your installation requires a different power cord than the one supplied
with the switch and power supply, be sure the cord is adequately sized for
the switch’s current requirements. In addition, be sure to use a power cord
displaying the mark of the safety agency that defines the regulations for
power cords in your country.
■When installing the switch, the AC outlet should be near the switch and
should be easily accessible in case the switch must be powered off.
■Ensure the switch does not overload the power circuits, wiring, and over-
current protection. To determine the possibility of overloading the supply
circuits, add together the ampere ratings of all devices installed on the
same circuit as the switch and compare the total with the rating limit for
the circuit. The maximum ampere ratings are usually printed on the
devices near the AC power connectors.
2-4
Installing the Switch
Installation procedures
■For safe operation, proper switch cooling, and reduction of electromag-
netic emissions, ensure that a slot cover is installed on any unused module
or power supply slot.
■Do not install the switch in an environment where the operating ambient
temperature might exceed 55C (131F). If you are installing any transceivers, the operating ambient temperature should not exceed 45C
(113F).
■Ensure the air flow around the sides and back of the switch is not
restricted.
1. Prepare the installation site
Cabling Infrastructure - Ensure the cabling infrastructure meets the
necessary network specifications. See “Cabling and Technology Information”
in the appendices for more information.
Installation Location - Before installing the switch, plan its location and
orientation relative to other devices and equipment:
■In the front of the switch, leave at least 7.6 cm (3 inches) of space for the
twisted-pair and fiber-optic cabling.
■In the back of the switch, leave at least 3.8 cm (1 1/2 inches) of space for
the power cord. If you are stacking the switches, you will need 20 to 23
cm (approximately 8 to 9 inches), depending on the lengths of the stacking
cables being used.
■On the sides of the switch, leave at least 7.6 cm (3 inches) for cooling,
except if the switch is installed in an open EIA/TIA rack.
Figure 2-1. Air flow direction of the HP 2920 switches
2-5
Installing the Switch
Installation procedures
2. Verify the switch boots correctly
NoteIf an HP 2920 switch is powered on for the first time without a stacking module
installed, the stacking feature will be disabled and that status will be saved in
the switch's running configuration. For more information, see “Stacking
information and topologies” on page 2-27.
Before installing the switch in its network location, you should first verify it
is working properly by plugging it into a power source and verifying that it
boots correctly.
1.Connect the power cord supplied with the switch to the power connector
on the back of the switch, and then into a properly grounded electrical
outlet.
Figure 2-2. Connecting the power cord
NoteThe HP 2920 switches do not have a power switch. They are powered on when
the power cord is connected to the switch and to a power source. For safety,
the power outlet should be located near the switch installation.
The switch automatically adjusts to any voltage between 100-127 and 200-240
volts and either 50 or 60 Hz. No voltage range settings are required.
If your installation requires a different power cord than the one supplied with
the switch, be sure to use a power cord displaying the mark of the safety
agency that defines the regulations for power cords in your country. The mark
is your assurance that the power cord can be used safely with the switch.
2-6
2.Check the LEDs on the switch as described below.
➊
➋
➌
➊
➋
➌
Figure 2-3. Example of an HP 2920 24-port non-PoE switch
Figure 2-4. Example of an HP 2920-48-port PoE+ switch
Installing the Switch
Installation procedures
Switch port LEDs
➊
Power and Fault LEDs
➋
When the switch is powered on, it performs its diagnostic self test and
initialization. This boot process takes approximately 50 seconds to
complete.
LED behavior:
During the switch boot:
•The Power, Fault, Tes t, and Locator LEDs, other Status LEDs, Mode
•Most of the LEDs go off and may turn on again during phases of the
Test LED
➌
indicator LEDs, and port LEDs are on for most of the duration of the
test.
boot.
2-7
Installing the Switch
Installation procedures
When the switch boots successfully, Status LEDs display:
•Power and Tmp LEDs (and the PoE LED for PoE+ switches) remain on.
•Fault, Te st , and Locator LEDs are off.
•Other status LEDs may be on or off depending on the switch
configuration and the hardware installed.
•The port LEDs on the front of the switch go into their normal
operational mode:
–If the ports are connected to active network devices, the port Link
LEDs are on, and the port Mode LEDs behave according to the
LED Mode selected. In the default LED mode (Act), the LEDs
should be flickering to show network traffic.
–If the ports are not connected to active network devices, the LEDs
will stay off.
If the LED display is different than what is described above, especially if the
Fault and Test LEDs stay on for more than 60 seconds or they start blinking,
then the switch boot has not completed correctly. Refer to chapter 5,
“Troubleshooting” for diagnostic help.
3. (Optional) Install 10G Expansion Modules
NoteHot swapping the 10G Expansion Modules is not supported. If a module is
installed with the switch powered on, self-test of the module will not occur,
the Mdl LED on the front of the switch and the Module Status LED on the
module will blink orange. The switch must be reset or power cycled for the
module to function. Only insert or remove a module during scheduled
downtime with the switch powered off.
1.Remove the cover plate.
2.Insert the module aligning with the guides in the slot.
3.Press the module fully into place – the module’s bulkhead should be
contacting the switch face.
4.Tighten the captive screws until they are snug – do not overtighten them.
2-8
Installing the Switch
Align the edges of the board with guides
➊
➋
Installation procedures
Figure 2-5. Installing a 10G Expansion Module
Verifying the module is installed correctly
Observe the Module Status (Mdl) and Fault LEDs on the front of the switch to
verify the module is installed properly.
Figure 2-6. Location of module status LEDs
Module (Mdl) Status LED
➊
Fault LED
➋
If the module is installed properly and the switch is powered on, the module
undergoes a self test that takes a few seconds. You can use the LEDs to
determine that the module is installed properly and has passed the self test,
as described in the “LED Behavior” table below.
2-9
Installing the Switch
➊
➋
Installation procedures
Table 2-1.10G Expansion Module LED behavior
LEDDisplay for a Properly Installed Module
Mdl LED on the front
of the switch and
Module Status LED
on the module
FaultOFF normal state, no fault condition exist.
Link (for each
network port on the
module)
The LED goes ON as soon as the module is installed and the switch
is powered on, and stays ON steadily.
If networking cables are connected to the module and to another
powered on networking device, the LED goes ON to indicate the port
is enabled, connected, and detects a signal from the attached
device. The Mode LEDs for each connected port will behave
according to the LED mode that is selected for the switch.
4. (Optional) Install the Stacking Module
NoteHot swapping the Stacking Module is not supported. If a module is installed
with the switch powered on, self-test of the module will not occur, the Mdl
LED on the front of the switch and the Module Status LED on the module will
blink orange. The switch must be reset or power cycled for the module to
function. Only insert or remove a module during scheduled downtime with
the switch powered off.
2-10
1.Remove the cover plate.
2.Insert the module aligning with the guides in the slot.
3.Once the contacts have engaged, use the extractor handle to seat the
module completely.
4.Tighten the captive screws until they are snug – do not overtighten them.
Figure 2-7. Installing the Stacking Module
Installing the Switch
➊
➋
Installation procedures
Align the edges of the board with guides
➊
Verifying the module is installed correctly
Observe the Module Status (Mdl) and Fault LEDs on the front of the switch to
verify the module is installed properly.
Figure 2-8. Location of module status LEDs
Module (Mdl) Status LED
➊
If the module is installed properly and the switch is powered on, the module
undergoes a self test that takes a few seconds. You can use the LEDs to
determine that the module is installed properly and has passed the self test,
as described in the “LED Behavior” table below.
Extractor handle
➋
Fault LED
➋
Table 2-2.Stacking Module LED behavior
LEDDisplay for a Properly Installed Module
Mdl LED on the front
of the switch and
Module Status LED
on the module
FaultOFF normal state, no fault condition exist.
Link (for each
stacking port on the
module)
The LED goes ON as soon as the module is installed and the switch
is powered on, and stays ON steadily.
If stacking cables are connected to the module and to a Stacking
Module on another powered on HP 2920 switch, the LED goes ON
to indicate the stacking port is enabled, connected, and detects a
signal from the attached switch.
2-11
Installing the Switch
Installation procedures
5. Mount the switch
After the switch passes self test, the switch is ready to be mounted in a stable
location. The HP 2920 switches can be mounted in these ways:
■in a rack or cabinet
■on a horizontal surface
WarningDo not mount the 2920 Switches on a wall.
For other mounting options contact your local HP authorized network reseller
or HP representative.
Rack or Cabinet Mounting
The HP 2920 Switches are designed to be mounted in any EIA-standard 2-post
19-inch telco rack or 4-post communication equipment cabinet.
WARNINGFor safe operation, please read the mounting precautions on
page 2-4, before mounting a switch.
Equipment
Cabinet
Note
The 12-24 screws supplied with the switch are the correct threading for
standard EIA/TIA open 19-inch racks. If you are installing the switch in an
equipment cabinet such as a server cabinet, use the clips and screws that came
with the cabinet in place of the 12-24 screws that are supplied with the switch.
Complete step 1, and plan which four holes you will be using in the cabinet
and install all four clips. Then proceed to step 2.
2-12
Installing the Switch
8 mm
M4 screws
Installation procedures
Rack Mounting the HP 2920 switch in a 2-post rack
1.Use a #1 Phillips (cross-head) screwdriver and attach the mounting
brackets to the switch with the included 8-mm M4 screws.
Figure 2-9. Attaching the mounting brackets to the switch
NoteThe mounting brackets have multiple mounting holes and can be rotated
allowing for a wide variety of mounting options. These include mounting the
switch so its front face is flush with the face of the rack as shown in the
illustration, or mounting it in a more balanced position.
2.Hold the switch with attached brackets up to the rack and move it
vertically until rack holes line up with the bracket holes, then insert and
tighten the four number 12-24 screws holding the brackets to the rack.
2-13
Installing the Switch
Installation procedures
Figure 2-10. Mounting the switch in a rack
2-14
Installing the Switch
8 mm
M4 screws
Installation procedures
Rack mounting the HP 2920 switch in a 4-post rack
1.Using the (J9583A) HP X410 E-Series 1U Universal Rack Mounting Kit,
use a #1 Phillips (cross-head) screwdriver and attach the slider brackets
to the switch with the included 8-mm M4 screws.
Figure 2-11. Attaching the rail kit slider brackets to the switch
2.Install the rails in the rack.
Figure 2-12. Installing the rails
3.Install the switch into the rails.
2-15
Installing the Switch
Installation procedures
Figure 2-13. Installing the switch
Horizontal surface mounting
Place the switch on a table or other horizontal surface. The switch comes with
rubber feet in the accessory kit that can be used to help keep the switch from
sliding on the surface.
Attach the rubber feet to the four corners on the bottom of the switch within
the embossed angled lines. Use a sturdy surface in an uncluttered area. You
may want to secure the networking cables and switch power cord to the table
leg or other part of the surface structure to help prevent tripping over the
cords.
CautionMake sure the air flow is not restricted around the sides and back of the switch.
2-16
Installing the Switch
stacking
cable
Installation procedures
6. (Optional) Install stacking cables
NoteHot swapping stacking cables is supported. You can install or remove a
stacking cable with the switch powered on.
a. Make sure that the stacking cable connector is oriented with the tab
on top, as shown in figure 2-14. Then slide in the stacking cable into the
module connector until the cable clicks into place. Pull on the cable connector
(not the tab) to make sure that it is fully latched.
Figure 2-14. Installing a stacking cable
b. Connect the other end of the cable to a Stacking Module in another HP 2920
switch. See page 2-27 for connectivity.
NoteWhen switch power is on, and one end of the stacking cable is inserted the
Link and Mdl LEDs blink orange until the other end is connected to another
switch stacking module. The LEDs turn solid green when the cable is fully
seated at both ends and a link is established. For more stacking LED
information, see Table 1-4 on page 1-10.
To remove the stacking cable pull the tab on the stacking cable connector
straight out.
2-17
Installing the Switch
Installation procedures
7. (Optional) Install transceivers
You can install or remove transceivers from the slots on the front of the switch,
or in the HP 2920 2-Port 10GbE SFP+ Module in the back of the switch, without
having to power off the switch.
Notes■The transceivers operate only at full duplex. Half duplex operation is not
supported.
■Ensure the network cable is NOT connected when you install or remove
a transceiver.
CautionUse only supported genuine HP transceivers with your switch. Non-HP
transceivers are not supported, and their use may result in product
malfunction. Should you require additional HP transceivers, contact your HP
Sales and Service Office or authorized dealer.
Installing a transceiver:
Hold the transceiver by its sides and gently insert it into either of the slots on
the switch until it clicks into place. When a transceiver is inserted the switch
authenticates it. This can take 1-3 seconds, with the worst case being 5
seconds. If the transceiver is removed before the authentication completes a
self test failure will be reported.
WARNINGThe fiber-optic HP transceivers are Class 1 laser devices. Avoid direct eye
exposure to the beam coming from the transmit port.
Figure 2-15. Installing a transceiver.
2-18
Installing the Switch
Installation procedures
Removing a transceiver:
NoteAlways disconnect the network cable from the transceiver before removing it
from the switch.
Depending on when the transceiver was purchased, it may have either of three
different release mechanisms: a plastic tab on the bottom of the transceiver,
a plastic collar around the transceiver, or a wire bail.
To remove the transceivers that have the plastic tab or plastic collar, push the
tab or collar toward the switch until the transceiver releases from the switch
(it will move outward slightly), then pull it from the slot.
To remove the transceivers that have the wire bail, lower the bail until it is
approximately horizontal, and then using the bail, pull the transceiver from
the slot.
8.(Optional, when using an HP 640 RPS/EPS with the
switch) Connect RPS/EPS power cables.
Connect the RPS/EPS power cable between the XPS connector on the back
of the switch and one of the connectors on the HP 640 RPS/EPS Shelf.
On the 640 RPS/EPS, connect the RPS/EPS power cable into any of the
connectors for the power supply slot that you are using. Then hand tighten
the retaining screw. Ensure that you do not overtighten the screw.
Figure 2-16. Connecting the RPS/EPS power cable
2-19
Installing the Switch
Installation procedures
Then, also connect and secure the RPS/EPS power cable to the switch.
Verifying the RPS/EPS cables are installed correctly.
Check the LEDs on the front of the 640 RPS/EPS and the switch. On the 640
RPS/EPS, the Device Connected LED for the connector that you have used
(for example 1A) will be on solid green. On the switch, the XPS LED will be
on solid green. If either of the LEDs does not appear this way, then refer to
the “Troubleshooting” chapter in the switch Installation and Getting Started
Guide.
9. Connect the switch to a power source
1.Plug the included power cord into the switch’s power connector and into
a nearby AC power source. See Figure 2-2 on page 2-6.
2.Re-check the LEDs during self test. See “LED Behavior” on page 2-7.
Stacking NoteIf you are stacking your HP 2920 switches, then the first switch you should
power on is the switch that you want to be the stack Commander. The second
switch that you power on should be the one that you want to be the stack
Standby. For the other switches in the stack, their member ID will be
determined by the order in which they are booted. For more information, see
“Stacking information and topologies” on page 2-27.
2-20
RJ-45
connector
Figure 2-17. Connecting an RJ-45
Unshielded twisted-pair cable:
• Category 3, 4, or 5 for 10 Mbps ports
• Category 5 or better for 100 Mbps ports
• Category 5e or better for 1000 Mbps ports
Maximum distance: 100 meters
Installing the Switch
Installation procedures
PoE/PoE+ Operation
It is important to understand the PoE/PoE+ power requirements of the
switches because if the PoE/PoE+ power is not planned and implemented
correctly the end devices connected to the switch ports may not receive power
if an internal switch PoE/PoE+ power supply should fail.
For further information regarding the PoE/PoE+ capabilities, see the HP Power over Ethernet (PoE/PoE+) Planning and Implementation Guide, on
the HP Networking web site at www.hp.com/networking/support.
10. Connect the network devices
Connect the network cables, described under “Cabling Infrastructure” (page
2-5), from the network devices or your patch panels to the fixed RJ-45 ports
on the switch or to any transceivers installed in the switch.
Using the RJ-45 Connectors
To connect:
Push the RJ-45 plug into the RJ-45 jack
until the tab on the plug clicks into
place. When power is on for the switch
and for the connected device, the Link
LED for the port should light to confirm
a powered-on device (for example, an
end node) is at the other end of the
cable.
If the Link LED does not go on when the
network cable is connected to the port,
see “Diagnosing with the LEDs” on
page 5-4, in chapter 5,
“Troubleshooting”.
To disconnect:
Press the small tab on the plug and pull
the plug out of the jack.
2-21
Installing the Switch
Figure 2-18. Connecting fiber optic cable
Installation procedures
Connecting cables to transceivers
If you have any transceivers installed in the switch, the type of network
connections you will need to use depends on the type of transceivers installed.
For transceiver ports, and in general for all the switch ports, when a network
cable from an active network device is connected to the port, the Link LED
for that port should go on. If the Link LED does not go on when the network
cable is connected to the port, see “Diagnosing with the LEDs” on page 5-4 in
chapter 5, “Troubleshooting”.
Connecting a fiber cable
To connect:
1. Remove the dust covers from
the cable connectors and the
port.
2. Aligning the notches on the
cable connectors with the slots
of the port, press the cable
connector into the port until it
snaps into place.
If the Link LED does not go on
when the network cable is
connected to the port, see
“Diagnosing with the LEDs” on
page 5-4, in chapter 5,
“Troubleshooting”.
To disconnect:
Pull the cable connector straight
out.
11. (Optional) Connect a management console
The switch has a full-featured, easy to use console interface for performing
switch management tasks including:
■monitor switch and port status and observe network activity statistics
■modify the switch’s configuration to optimize switch performance,
■read the event log and access diagnostic tools to help in troubleshooting
2-22
enhance network traffic control, and improve network security
Installing the Switch
Installation procedures
■download new software to the switch
■add passwords to control access to the switch from the console, web
browser interface, and network management stations
ImportantAfter you install and power up the switch, to use a networked (in-band or out-
of-band) connection to manage the switch, you can use the out-of-band
console connection to minimally configure the switch with an IP address and
subnet mask. By default, the switch is configured to acquire an IP address via
DHCP. See “Minimal configuration through the console port connection” on
page 3-2 for more information.
To connect a console to the switch, use the RJ-45 console cable shipped with
the switch. Alternatively, you can use a USB cable (not supplied) for a console
connection. (See “USB Console Port Notes” below.) Connect a PC or VT-100
terminal to either of the Console ports. The connected PC or terminal then
functions as a management console connected directly to the switch.
The switch can simultaneously support one out-of-band console session,
through one of the console ports, and in-band Telnet console sessions. The
console ports are used only for out-of-band management, not for Telnet
sessions.
USB Console
Port Notes
■USB Console Port Driver Download. When using the USB Console
Port, the connected PC first requires “virtual COM port” USB drivers to
be installed.
USB drivers are available for Windows XP (SP3 or later), Windows Vista
(SP2 or later), and Windows 7 (SP1 or later). The drivers can be found on
the HP Web site at www.hp.com/networking/support. On that web site,
follow these steps:
1.Type your product model (for example, 2920), or product number in
the Auto Search text box.
2.Select one of the switches from the drop down list.
3.Click the Display selected button.
4.From the options that appear, select Software downloads (on the right-
hand side). Then, download the “USB Console Port Drivers and
Information”.
Your PC’s operating system may also automatically find the correct driver
when it detects the switch USB connection.
2-23
Installing the Switch
Installation procedures
■USB Console Port and RJ-45 Console Port Interaction. Note that
you cannot use both the RJ-45 and USB console ports at the same time.
By default, the RJ-45 console port is active (to allow remote access to the
switch via a terminal server). But, when the USB console port is connected
to the switch and then to a live PC, it takes priority over the RJ-45 console
port and becomes the active port. If the USB console session is closed by
the inactivity timer, though, the RJ-45 console port becomes active again.
To reactivate the USB console port, make sure that the USB console cable
is connected to a live PC and then simply unplug it from the switch and
then reconnect it to the switch. If desired, you can configure the inactivity
timer to a longer time via the terminal emulation program that you are
using.
Configuring the management console connection
To configure a console to manage the switch through the console port
connection:
1.Configure the PC terminal emulator as a DEC VT-100 (ANSI) terminal, or
use a VT-100 terminal.
2.Configure the terminal with the following settings:
•A baud rate from 1200 to 115200 (the switch senses the speed)
•8 data bits, 1 stop bit, no parity, and flow control set to Xon/Xoff
•For the Windows Terminal program, disable (uncheck) the “Use
Function, Arrow, and C
•For the Hilgraeve HyperTerminal program, select the “Terminal keys”
option for the “Function, Arrow, and C
trl Keys for Windows” option.
trl Keys act as” parameter.
2-24
If you use a management console with different configuration settings, be sure
to reconfigure the settings on both the terminal and the switch in the following
order so that both configurations are compatible:
1.Reconfigure the switch and save the new settings.
2.Reconfigure the terminal and save the new settings.
3.Reboot the switch and re-establish the console session.
Installing the Switch
RJ-45 to DB9
Console cable
supplied with
the switch
To PC running a
terminal emulator
program, or a
VT-100 terminal
Console port
Optional USB
Console cable
(not supplied)
Installation procedures
Setting up a console connection
To access the Switch through an Console port (out-of-band) connection,
follow these steps:
1.Configure the management console as described above under “Config-
uring the management console connection”.
2.For a direct console connection, connect the PC or terminal to the
Console serial port using one of these console cables:
•A DB9-to-RJ45 cable (shipped with the switch).
•A micro-USB cable (not provided).
Figure 2-19. Connecting a console cable
3.Power on the management console (terminal or PC). If you are using a
PC, start the PC terminal program.
4.For a direct console connection through the Console port:
a.Press Enter two or three times to display the copyright page and the
message “Press any key to continue”.
b.Press any key to display the switch console command (CLI) prompt;
for example: HP 2920#
c.Continue the console session to configure the switch by following the
procedure in “Minimal Configuration Through the Out-of-Band
Console Connection” on page 3-2.
2-25
Installing the Switch
Installation procedures
Console cable pinouts
The console cable has an RJ-45 plug on one end and a DB-9 female connector
on the other end. Table 2-3 describes the mapping of the RJ-45 to DB-9 pins.
Figure 2-20. RJ-45 to DB-9 pinouts
Table 2-3.Mapping of RJ-45 to DB-9
RJ-45 (Signal reference from
Chassis)
Reserved18CTS
Reserved26DSR
TXD32RXD
Reserved41DCD
GND55GND
RXD63TXD
Reserved74DTR
Reserved87RTS
DB-9 (Signal reference from PC)
9RI
2-26
Stacking information and topologies
Installing the Switch
Stacking information and topologies
The HP 2920 switches support the HP 2920 Stacking Technology feature
for stacking the switches. When HP 2920 Stacking Modules (J9733A) are
installed in the switches, any combination of up to four HP 2920 switches can
be stacked together via high-speed backplane cables to form a single extended
virtual switch. The stacking topologies supported depend on the number of
switches being stacked.
The stacking cables and connections operate independently of any layer 2 or
layer 3 network protocols and features, including Spanning Tree. When
multiple switches are stacked, they behave as a single, virtual switch with
additional network ports being supplied by the stack members.
NoteIf an HP 2920 switch is powered on for the first time without a stacking module
installed, stacking will be disabled and that will be saved in the switch's
running configuration. Subsequently, after a stacking module has been
installed, stacking must be enabled through the console (CLI) command
stacking enable.
To set up a stack of HP 2920 switches, you should:
1.Power off all switches that are going to be stacked.
2.Install Stacking Modules in the switches, and connect the stacking cables
to create your stacking topology.
3.Power-on each switch, one at a time. The first switch that you should
power on is the one that you want to be the Commander of the stack. The
second one will become the stack Standby. For the other stack members,
their Member ID is determined by the sequence in which they are booted.
There are additional methods for creating your HP 2920 stack. For
configuration options and other information on stacking, see “Stack
Management” chapter in the Advanced Traffic Management Guide for your
switch.
The supported stacking topologies include the following:
■Chain
■Ring
2-27
Installing the Switch
Stacking information and topologies
Chain topologies
Up to 4 switches may be stacked in an open-ended chain with single cables
between each pair of switches.
NoteChain topologies are not recommended because a single failure (switch,
stacking module, or cable) will cause switch-to-switch communication
failures between switches that are located on opposite sides of the failure.
Unless the failure is on the switch or stacking module that is at the very end
of the chain, two stack fragments are formed as a result. One of the fragments
becomes inactive to make sure that network topology and protocol rules are
not violated by the creation of two virtual switches. For the inactive fragment,
the switches remain powered on and create a separate stack, but all of
network ports on the switches in the inactive fragment become disabled and
do not pass network traffic.
For more information and recovery procedures, see the “Stack Management”
chapter in the Advanced Traffic Management Guide for your switch.
A typical chain topology is illustrated in Figure 2-21
Figure 2-21. Typical chain topology
2-28
Cable connection examples for stacked chains are illustrated in Figure 2-22.
Figure 2-22. Cable connection examples for chain topologies
2-switch chain
4-switch chain
Stacking information and topologies
Installing the Switch
Ring topologies
Up to 4 switches may also be connected in closed ring topologies. Ring
topologies afford some protection from a single failure because
communications between the switches continues, in a direction away from
the failure. Therefore ring topologies are recommended.
A typical ring topology is illustrated in Figure 2-23.
Figure 2-23. Typical ring topology
Cable connection examples for stacked rings are illustrated in Figure 2-24.
Figure 2-24. Cable connection examples for ring topologies
2-switch ring
4-switch ring
2-29
Installing the Switch
Server
PCs and peripherals
HP 2920-24G Switch
Wireless Access
Point
IP Telephones
Twisted-pair
straight-through or
crossover cables
Sample network topologies
Sample network topologies
This section shows a few sample network topologies in which the switch is
implemented. For more topology information, visit the product’s Web site at
www.hp.com/networking/support.
The switch is designed to be used primarily as a desktop switch to which end
nodes, printers and other peripherals, and servers are directly connected, as
shown in the following illustration. Notice that the end node devices are
connected to the switch by straight-through or crossover twisted-pair cables.
Either cable type can be used because of the “Auto MDI-X” features on the
switch.
Figure 2-25. Example as a desktop switch implementing PoE/PoE+
2-30
This illustration is an example of the switch being configured to supply PoE/
PoE+ power to end devices such as IP telephones and wireless access points
(WAPs).
The end node devices are connected to the switch by straight-through or
crossover twisted-pair cables. Either cable type can be used because of the
“Auto MDI-X” features on the switch.
Figure 2-26. Example as a segment switch
To Backbone
Fast Ethernet Switch
Server with Gigabit
Ethernet NIC
PCs, local servers, and
peripherals
Server with Gigabit
Ethernet NIC
PCs, local servers, and
peripherals
Switch
Ethernet Switch
HP 2920
Installing the Switch
Sample network topologies
The HP 2920 Switch also works well as a segment switch. That is, with its high
performance, it can be used for interconnecting network segments – simply
connect the other network switches that form those segments to the HP 2920
Switch.
In the illustration above, two other switches with PCs, printers, and local
servers attached, are both connected to an HP 2920 Switch. The devices
attached to the two other switches can now communicate with each other
through the HP 2920. They can also all communicate with the server that is
connected to a 1000Base-T port on the switch.
Because the Switch has the “Auto MDI-X” features, the connections between
the HP 2920 and the other switches, and between the switch and end nodes
or servers can be through category 5 straight-through or crossover twistedpair cable.
2-31
Installing the Switch
Server
PCs and peripherals
IP Telephones
Stacking
cables
Wireless Access
Point
Non-PoE
Switch
HP 2920-24G Switch
Sample network topologies
Category 3 or 4 cable can also be used if the connection is 10 Mbps only. In all
cases, the device ports must be configured to auto negotiate the link
characteristics for this feature to work.
The switch, in turn, can be connected to a network backbone through fiberoptic cabling connected to a Gigabit-SX, -LX, or -LH transceiver installed in
the switch. Now, all the devices on these network segments can access other
network resources that are connected elsewhere on the network backbone.
Figure 2-27. Example as a segment switch implementing PoE/PoE+
2-32
As shown in Figure 2-28, the IP telephones have been inserted in between the
HP 2920-PoE+ switch and the PCs, and a WAP has been connected to the HP
2920-PoE+ switch. Only devices directly connected to the PoE+ switches can
receive PoE/PoE+ power. Devices connected to a non-PoE+ switch cannot
receive PoE/PoE+ power.
Getting Started with Switch Configuration
This chapter is intended as a guide for using the console Switch Setup screen
to quickly assign an IP (Internet Protocol) address and subnet mask to the
switch, set a Manager password, and, optionally, configure other basic
features.
For more information on using the switch console and the other switch
management interfaces: the web browser interface and the SNMP management tool, HP Intelligent Management Center (IMC), please see the Manage-ment and Configuration Guide, which is on the HP Networking web site at
www.hp.com/networking/support.
Recommended minimal configuration
In the factory default configuration, the switch has no IP (Internet Protocol)
address and subnet mask, and no passwords. In this state, it can be managed
only through a direct console connection.
3
To manage the switch through a networked (in-band data port or out-of-band
management port) connection, you must first configure the switch with an IP
address and subnet mask compatible with your network.
NoteBy default, the switch is configured to acquire an IP address configuration
from a DHCP or Bootp server. To use DHCP/Bootp instead of the manual
configuration method described in “Minimal Configuration Through the Outof-Band Console Connection”, see “DHCP/Bootp Operation” in the Manage-ment and Configuration Guide on the HP Networking web site.
Also, you should configure a Manager password to control access privileges
from the console and web browser interface. Other parameters in the Switch
Setup screen can be left at their default settings or you can configure them
with new values.
You can configure many other switch features through the switch’s console
interface to:
■Optimize switch performance
■Enhance control of network traffic
3-1
Getting Started with Switch Configuration
Minimal configuration through the console port connection
■Improve network security
■Enable stacking.
After you configure an IP address on the switch, you can manage these
features more conveniently in any of the following ways:
■A remote Telnet session
■A web browser interface
■An SNMP network management station running a network management
program, such as HP IMC.
For a list of switch features available with and without an IP address, refer to
“How IP Addressing Affects Switch Operation” in the Management and Configuration Guide on the HP Networking web site.
For more information on IP addressing, refer to “IP Configuration” in the
Management and Configuration Guide.
Minimal configuration through the
console port connection
3-2
The quickest and easiest way to minimally configure the switch for networked
management and password protection is to use the direct (out-of-band)
connection through the console port to start a console session and access the
Switch Setup screen.
1.Configure a management console as described in “Configuring the
management console connection” on page 2- 24.
2.Set up a console connection through the Console port by following the
procedure described in “Setting up a console connection” on page 2- 25.
The HP 2920 command-line prompt should be displayed on the console
screen, typically with the switch model number; for example: HP 2920#
3. Enter the setup command at the prompt to display the Switch Setup
screen. The following illustration shows the Setup screen with the default
settings.
Minimal configuration through the console port connection
Getting Started with Switch Configuration
Figure 3-1. Example CLI switch setup screen
4.Use the Tab key to select the Manager Password field and enter a manager
password of up to 16 characters.
5.Tab to the IP Config (DHCP/Bootp) field and use the Space bar to select the Manual option.
6.Tab to the IP Address field and enter the IP address that is compatible with
your network.
7.Tab to the Subnet Mask field and enter the subnet mask for your network.
8.Press Enter, then S (for S
ave).
The following fields are displayed in the Setup screen. For more information
on these fields, see the Management and Configuration Guide, which is on
the HP Networking web site at www.hp.com/networking/support.
ParameterDefault
System NameblankOptional; up to 25 characters, including spaces
System ContactblankOptional; up to 48 characters, including spaces
Manager PasswordblankRecommended; up to 16 characters (no blank spaces)
Logon DefaultCLIThe default setting selects the command line interface for console access.
The alternative is the menu interface.
Time Zone0 (none)Optional; 1440 to -1440. The number of minutes your location is to the West (-)
or East (+) of GMT.
3-3
Getting Started with Switch Configuration
Where to Go from here: Managing the switch over the network
ParameterDefault
Community NamepublicDefault setting recommended.
Spanning Tree EnabledNoDefault setting recommended unless STP is already running on your network
or the switch will be used in complex network topologies.
Default GatewayblankOptional; Enter the IP address of the next-hop gateway node if network traffic
Time Sync MethodNoneOptional; The protocol the switch uses to acquire a time signal. The options
TimeP ModeDisabledOptional; The method the switch uses to acquire the TimeP server address.
IP Config (DHCP/Bootp) DHCP/BootpSet to Manual unless a DHCP/Bootp server is used on your network to
IP Addressxxx.xxx.xxx.xxx Recommended; If you set IP Config to Manual, then enter an IP address
Note: The IP address and subnet mask assigned for the switch must be compatible with the IP addressing used in
your network.
Subnet Maskxxx.xxx.xxx.xxx Recommended; If you entered an IP address, then enter a subnet mask
StackingStacking is enabled by default, but if the switch was powered on for the first time and a stacking
module is not installed, it becomes disabled and that configuration change is saved in the
switch’s running configuration. In that case, for the stacking feature to operate, stacking must
first be enabled. From the config context in the CLI, enter the command stacking enable.
needs to be able to reach off-subnet destinations.
are SNTP and TimeP.
configure IP addressing.
compatible with your network.
compatible with your network.
Where to Go from here: Managing the
switch over the network
3-4
After the switch is configured with a Manager password, IP address, and
subnet mask, you can manage the switch from a networked connection, such
as:
■PC equipped with Telnet (see “Starting a Telnet Session” on page 3-6).
■Web browser interface (see “Starting a Web Browser Session on page 3-6).
■SNMP-based network management station using a tool such as HP IMC.
For more information on these management interfaces and all the features
that you can configure on the switch, refer to the Management and Configuration Guide for your switch on the HP Networking web site.
Where to Go from here: Managing the switch over the network
Getting Started with Switch Configuration
The following types of networked management connections are supported on
an HP 2920 Switch:
■Out-of-band networked connection through the dedicated Management
port:
To use: Connect an RJ-45 network cable to the Mgmt port to manage an
HP 2920 Switch through Telnet from a remote PC or UNIX workstation.
To use this port, the switch must have an IP address. IP settings can be
configured through a Console port connection (see “Minimal configura-
tion through the console port connection” on page 3- 2) or automatically
from a DHCP/Bootp server.
A networked out-of-band connection through the Mgmt port allows you
to manage data network switches from a physically and logically separate
management network.
For more information, refer to the “Network Out-of-Band Management
(OOBM)” appendix in the Management and Configuration Guide at
www.hp.com/networking/support.
■In-band networked connection through a data port on the switch:
To use: Connect a PC or UNIX workstation with a VT-100 terminal
emulator directly to a switch data port. Then access the switch via Telnet
from the workstation
Management
Sessions
To use Telnet, the switch must have an IP address. IP settings can be
configured through a Console port connection (see “Minimal configura-
tion through the console port connection” on page 3- 2) or automatically
from a DHCP/Bootp server.
For more information on in-band and out-of-band networked connections for
switch management, refer to “Using the IP Address for remote switch manage-
ment” on page 3- 6 and the Management and Configuration Guide for your
switch at www.hp.com/networking/support.
An HP 2920 Switch can simultaneously support one out-of-band serial console
session through the Console port and up to six in-band Telnet/TCP
(networked) sessions through data ports on the switch.
3-5
Getting Started with Switch Configuration
Using the IP Address for remote switch management
Using the IP Address for remote switch
management
The switch’s IP address can be used to manage the switch from any PC on the
same or on a different subnet as the switch. In a networked (in-band or outof-band) connection, you can use a Telnet session or a standard web browser
to manage the switch.
Starting a Telnet session
To access the switch through a Telnet session, follow these steps:
1.Ensure that the switch is configured with an IP address and that the switch
is reachable from the PC that is running the Telnet session (for example,
by using a Ping command to the switch’s IP address).
2.Start the Telnet program on a PC that is on the same subnet as the switch
and connect to the switch’s IP address.
3.You will see the copyright page and the message “Press any key to
continue”. Press a key, and you will then see the switch console command
(CLI) prompt, for example:
3-6
HP 2920#
Enter help or ? to see a list of commands that can be executed at the
prompt. Entering any command followed by help provides more detailed
context help information about the command. Entering any command
followed by ? displays a list of options that are available at that point in
the command entry.
Starting a web browser session
The HP 2920 Switch can be managed through a graphical interface that you
can access from any PC or workstation on the network by running a web
browser and typing in the switch’s IP address as the URL. No additional
software installation is required to make this interface available; it is included
in the switch’s onboard software.
The minimum operating systems, web browsers, and Java support required to
manage the switch through the browser interface are listed in the following
table:
Using the IP Address for remote switch management
Operating System Internet Explorer Java Version
Windows 2000 SP45.5 SP2, 6.0 SP11.3.1_12 and 1.4.2_05
Windows XP SP1a6.0 SP11.3.1_12 and 1.4.2_05
Windows Server 20036.0 SP11.3.1_12 and 1.4.2_05
Getting Started with Switch Configuration
The following illustration shows a typical web browser interface screen.
Figure 3-2. Example web browser interface screen
For more information on using the web browser interface, see the Management and Configuration Guide, which is on the HP Networking web site at
www.hp.com/networking/support.
An extensive help system is also available for the web browser interface. To
access the help system though, the subnet on which the switch is installed
must have access to the internet, or HP IMC needs to be installed on a network
management station that is on the subnet.
3-7
Getting Started with Switch Configuration
Using the IP Address for remote switch management
3-8
4
Replacing Components
This chapter shows you how to remove and install the following components:
■Power Supply (see page 4-2)
■10G Expansion Module (see page 4-3)
■Stacking Module (see page 4-4)
Hot SwappingThe HP 2920 10G Expansion Modules and the HP 2920 Stacking Module are
not hop swappable. The switch must be powered off before installing or
replacing any of these modules.
CautionThe HP 2920 switches and their components are sensitive to static discharge.
Use an antistatic wrist strap and observe all static precautions when replacing
components.
CautionIf a power supply must be removed and then reinstalled, wait at least 5 seconds
before reinstallation. Otherwise, damage to the switch may occur. The power
supply needs this time to bleed off any retained power.
4-1
Replacing Components
Latch release
handle
Po w er su pp l y
handle
Replacing the power supply
Replacing the power supply
If the HP 2920 Switches have replaceable power supplies. Replace the failed
component as soon as possible. The PS (Power Supply) LED will blink
simultaneously with the switch Fault LED indicating the power supply is
having a problem, such as a failed fan. If the power supply fails completely,
the switch will not be powered on when it is connected to an active AC power
source.
To remove an AC power supply:
1.Remove the AC power cable from the failed power supply’s connector.
2.Grasping the handle of the failed power supply, release the locking
mechanism by squeezing the latch release handle, then, at the same time,
pull the power supply straight out.
Figure 4-1. Replacing a failed power supply
4-2
3.Insert the new power supply. Slide it in all the way in until the locking
mechanism locks.
Replacing a 10G Expansion Module
Replacing Components
Replacing a 10G Expansion Module
The HP 2920 10G Expansion Modules are not hot swappable. The switch must
be powered off before replacing the module. When a 10G Expansion Module
fails, the Module Status (Mdl) LED on the front of the switch and the Module
Status LED on the module will blink orange simultaneously with the switch
Fault LED. In this case, the module needs to be replaced.
To replace a 10G Expansion Module:
1.Power off the switch.
2.Remove the new 10G Expansion Module from it’s packaging, being careful
to not touch any of the circuitry on the board.
3.Disconnect the networking cables from the failed module. You do not
need to disconnect the cables from the networking devices at the other
ends of the cables.
4.Unscrew the two retaining screws on the module.
5.Insert the new stacking module fully into the slot as shown in Figure 2-7
on page 2-10. The face plate of the module will be flush with the back face
of the switch.
6.Engage the retaining screws and tighten them. Be sure to not over tighten
the screws.
7.Power on the switch and make sure the module passes its self test. See
Table 2-1 on page 2-10 for the module LED behavior that indicates correct
installation.
4-3
Replacing Components
Replacing the Stacking Module
Replacing the Stacking Module
The HP 2920 Stacking Module is not hot swappable. The switch must be
powered off before replacing the module. When a stacking module fails, the
Module Status (Mdl) LED on the front of the switch and the Module Status
LED on the module will blink orange simultaneously with the switch Fault
LED. In this case, the stacking module needs to be replaced.
To replace a stacking module:
1.Power off the switch.
2.Remove the new stacking module from it’s packaging, being careful to not
3.Disconnect the stacking cables from the failed module. You do not need
4.Unscrew the two retaining screws on the module.
5.Pull the extractor handle toward you and outward until it stops and then
touch any of the circuitry on the board.
to disconnect the cables from the switches at the other ends of the cables.
pull the module straight out.
6.Insert the new stacking module fully into the slot as shown in Figure 2-7
on page 2-10. The face plate of the module will be flush with the back face
of the switch.
7.Close the extractor handle all the way until it stops.
8.Engage the retaining screws and tighten them. Be sure to not over tighten
the screws.
9.Power on the switch and make sure the module passes its self test. See
Table 2-2 on page 2-11 for the module LED behavior that indicates correct
installation.
4-4
Troubleshooting
This chapter describes how to troubleshoot your switch. This document
describes troubleshooting mostly from a hardware perspective. You can
perform more in-depth troubleshooting on the switch using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and HP Intelligent Management Center (HP
IMC), the SNMP-based network management tool. For more information, see
the chapter “Troubleshooting” in the Management and Configuration Guide
for your switch, which is on the HP Networking web site at www.hp.com/
networking/support.
future.
This chapter describes the following:
■Basic Troubleshooting Tips (page 5-2)
■Diagnosing with the LEDs (page 5-4)
■Proactive Networking Tools (page 5-12)
■Hardware Diagnostic Tests (page 5-13)
■Restoring the Factory Default Configuration (page 5-15)
■Downloading New Switch Software (page 5-16)
■HP Customer Support Services (page 5-16)
5
You may want to bookmark this web page for easy access in the
5-1
Troubleshooting
Basic troubleshooting tips
Basic troubleshooting tips
Most problems are caused by the following situations. Check for these items
first when starting your troubleshooting:
■Connecting to devices that have a fixed full-duplex configuration.
The RJ-45 ports are configured as “Auto”. That is, when connecting to
attached devices, the switch will operate in one of two ways to determine
the link speed and the communication mode (half duplex or full duplex):
•If the connected device is also configured to Auto, the switch will
automatically negotiate both link speed and communication mode.
•If the connected device has a fixed configuration, for example
100 Mbps,
the link speed, but will default to a communication mode of half
duplex.
Because the switch behaves in this way (in compliance with the IEEE
802.3 standard), if a device connected to the switch has a fixed configuration at full duplex, the device will not connect correctly to the switch.
The result will be high error rates and very inefficient communications
between the switch and the device.
at half or full duplex, the switch will automatically sense
Make sure that all devices connected to the switch are configured to auto
negotiate, or are configured to connect at half duplex (all hubs are
configured this way, for example).
■Faulty or loose cables. Look for loose or obviously faulty connections.
If they appear to be OK, make sure the connections are snug. If that does
not correct the problem, try a different cable.
■Non-standard cables. Non-standard and miswired cables may cause
network collisions and other network problems, and can seriously impair
network performance. Use a new correctly-wired cable or compare your
cable to the cable in appendix B, “Cables and Connectors” for pinouts and
correct cable wiring. A category 5 cable tester is a recommended tool for
every 100Base-TX and 1000Base-T network installation.
■Improper Network Topologies. It is important to make sure you have
a valid network topology. Common topology faults include excessive
cable length and excessive repeater delays between end nodes. If you have
network problems after recent changes to the network, change back to
the previous topology. If you no longer experience the problems, the new
topology is probably at fault. Sample topologies are shown at the end of
chapter 2 in this book, and some topology configuration guidelines can
be found online at the HP Networking web site, www.hp.com/networking/
support.
5-2
Basic troubleshooting tips
Troubleshooting
In addition, you should make sure that your network topology contains
no data path loops. Between any two end nodes, there should be only
one active cabling path at any time. Data path loops will cause broadcast
storms that will severely impact your network performance.
For your switch, if you wish to build redundant paths between important
nodes in your network to provide some fault tolerance, you should enable
Spanning Tree Protocol support on the switch. This ensures only one
of the redundant paths is active at any time, thus avoiding data path loops.
Spanning Tree can be enabled through the switch console, the web
browser interface, or HP IMC.
The HP 2920 switches also support Trunking, which allows multiple
network cables to be used for a single network connection without
causing a data path loop. For more information on Spanning Tree and
Trunking, see the Management and Configuration Guide for your switch
at www.hp.com/networking/support.
■Check the port configuration. A port on your switch may not be
operating as you expect because it has been put into a “blocking” state by
Spanning Tree, GVRP (automatic VLANs), or LACP (automatic trunking).
(Note that the normal operation of the Spanning Tree, GVRP, and LACP
features may put the port in a blocking state.) Or, the port just may have
been configured as disabled through software.
Use the switch console to determine the port’s configuration and verify
that there is not an improper or undesired configuration of any of the
switch features that may be affecting the port. For more information, see
the Management and Configuration Guide for your switch at
www.hp.com/networking/support.
■Improper external power setup. If you are using an HP 640 RPS/EPS
Shelf to provide redundant or extra power to your switch, you must make
sure that you have the HP 640 and the switch connected together in a
supported topology. See the HP 640 RPS/EPS Shelf Installation and Power
Setup Guide for more information.
5-3
Troubleshooting
Diagnosing with the LEDs
Diagnosing with the LEDs
■Table 5-1 shows LED patterns on the switch that indicate switch problem
conditions.
■Table 5-2 shows LED patterns on the switches and on stacking modules
in a stack that indicate stack-related problem conditions.
1.Check in the tables for the LED pattern you see on your switch and
stacking module.
2.Refer to the corresponding diagnostic tip on the next few pages.
Table 5-1.Switch LED Error Indicators
LED Pattern Indicating Problems
PowerFaultTmpTes tPoEFanPSMdl
off with power
cord plugged in
on
on
on
on
onoff*off****
onoff*off****
on
on
on
on
*off*******
******* *
prolonged
on
blink
1
orange
blink
1
orange
blink
1
orange
blink
1
orange
blink
1
orange
blink
1
orange
blink
1
orange
orange
prolonged
*
*
*off*
*
****
blink
**
*****
on
blink
orange
blink
orange
***** *
1
**** *
**** *
1
blink
orange
****
†
blink
orange
***
1
** *
1
blink
1
orange
2
Link LED
orange
off with
connected
on, but no
activity on
the port
**
blink
1
orange
Port
blink
cable
*
1
See
Diag Tips
1
2
3
4
5
6
7
8
9
10
11
12
*off*******
5-4
13
Diagnosing with the LEDs
Troubleshooting
LED Pattern Indicating Problems
Port
PowerFaultTmpTes tPoEFanPSMdl
*off*******
*
* This LED is not important for the diagnosis.
1
The blinking behavior is an on/off cycle once every 1.6 seconds, approximately.
2
The Mdl LED is on the switch front. It is replicated by the Mdl Status LED on the 10G Expansion Modules.
Note that this LED is also used to report the status of a Stacking Module installed in the switch. See Table 5-2.
blink
orange
****** *
1
2
Link LED
See
Diag Tips
14
15
5-5
Troubleshooting
Diagnosing with the LEDs
Diagnostic Tips:
TipProblemSolution
The switch is not
plugged into an
active AC power
source, or the
switch’s power
supply may have
1
failed. The
switch will not
power up if the
top of the chassis
is removed.
A switch
hardware failure
has occurred. All
2
the LEDs will stay
on indefinitely.
The switch has
experienced a
3
software failure
during self test.
One or more of
the switch
4
cooling fans may
have failed.
1. Verify the power cord is plugged into an active power source and to the switch. Make
sure these connections are snug.
2. Try power cycling the switch by unplugging and plugging the power cord back in.
3. If the Power LED is still not on, verify that the AC power source works by plugging
another device into the outlet. Or try plugging the switch into a different outlet or try a
different power cord.
If the power source and power cord are OK and this condition persists, the switch power
supply may have failed. Call your HP authorized LAN dealer, or use the electronic support
services from HP to get assistance. See Downloding new switch software.
Try power cycling the switch. If the fault indication reoccurs, the switch may have failed.
Call your HP authorized LAN dealer, or use the electronic support services from HP to get
assistance. See Downloding new switch software.
1. Try resetting the switch by pressing the Reset button on the front of the switch, or by
power cycling the switch.
2. If the fault indication reoccurs, attach a console to the switch (as indicated in chapter
2) and configure it to operate at 9600 baud. Then, reset the switch. Messages should
appear on the console screen and in the console log identifying the error condition.
You can view the console log at that point by selecting it from the console Main Menu.
If necessary to resolve the problem, contact your HP authorized LAN dealer, or use the
electronic support services from HP to get assistance. SeeDownloding new switch
software.
Try disconnecting power from the switch and wait a few moments. Then reconnect the
power to the switch and check the LEDs again. If the error indication reoccurs, one or
more of the fans has failed. The switch has four fans and may continue to operate under
this condition if the ambient temperature does not exceed normal room temperature.
If necessary to resolve the problem, contact your HP authorized LAN dealer, or use the
electronic support services from HP to get assistance. SeeDownloding new switch
software.
5-6
The network port
for which the LED
is blinking has
experienced a
5
self test or
initialization
failure.
Try power cycling the switch. If the fault indication reoccurs, the switch port may have
failed. Call your HP authorized LAN dealer, or use the electronic support services from
HP to get assistance. See Downloding new switch software.
If the port is a pluggable SFP/SFP+ unit, verify it is one of the pluggables supported by the
switch. Unsupported pluggables will be identified with this fault condition. Caution: Use
only supported genuine HP transceivers with your switch.
To verify the port has failed, try removing and reinstalling the SFP/SFP+. You can do that
without having to power off the switch. If the port fault indication reoccurs, you will have
to replace the SFP/SFP+ unit.
TipProblemSolution
Try the following procedures:
• For the indicated port, verify both ends of the cabling, at the switch and the connected
device, are connected properly.
• Verify the connected device and switch are both powered on and operating correctly.
• Verify you have used the correct cable type for the connection:
– For twisted-pair connections to the fixed 10/100 or 10/100/1000 ports, if the port is
configured to “Auto” (auto negotiate), either straight-through or crossover cables
can be used because of the switch’s “Auto-MDIX” feature.
Note: If the switch port configuration is changed to one of the fixed configuration
options (for example, 100 Mbps/Full Duplex), then the port operates as MDI-X only
and you must use the correct type of cable for the connection. In general, for
connecting an end node (MDI port) to the switch, use straight-through cable; for
connecting to MDI-X ports on hubs, other switches, and routers, use crossover
cable.
– For fiber-optic connections, verify the transmit port on the switch is connected to
The network
connection is not
6
working
properly.
the receive port on the connected device, and the switch receive port is connected
to the transmit port on the connected device.
• For 1000Base-T connections, verify that the network cabling complies with the IEEE
802.3ab standard. the cable should be installed according to the ANSI/TIA/EIA-568A-5 specifications. Cable testing should comply with the stated limitations for Attenuation, Near-End Crosstalk, Far-End Crosstalk, Equal-Level Far-End Crosstalk (ELFEXT),
Multiple Disturber ELFEXT, and Return Loss.
The cable verification process must include all patch cables from any end devices,
including the switch, to any patch panels in the cabling path.
• Verify the port has not been disabled through a switch configuration change.
You can use the console interface, or, if you have configured an IP address on the
switch, use the web browser interface, or IMC network management software to
determine the state of the port and re-enable the port if necessary.
• Verify the switch port configuration matches the configuration of the attached device.
For example, if the switch port is configured as “Auto”, the port on the attached device
also MUST be configured as “Auto”. Depending on the port type, twisted-pair or fiberoptic, if the configurations don’t match, the results could be a very unreliable connection, or no link at all.
• If the other procedures don’t resolve the problem, try using a different port or a different
cable.
Diagnosing with the LEDs
Troubleshooting
5-7
Troubleshooting
Diagnosing with the LEDs
TipProblemSolution
Use the switch console to see if the port is part of a dynamic trunk (through the LACP
feature) or to see if Spanning Tree is enabled on the switch, and to see if the port may
The port may be
improperly
configured, or
the port may be in
a “blocking”
7
state by the
normal operation
of the Spanning
Tree, LACP, or
IGMP features.
have been put into a “blocking” state by those features. The show lacp command displays
the port status for the LACP feature; the show spanning-tree command displays the port
status for Spanning Tree.
Also check the Port Status screen using the show interfaces command to see if the port
has been configured as “disabled”.
Other switch features that may affect the port operation include VLANs and IGMP. Use
the switch console to see how the port is configured for these features.
For software troubleshooting tips, see the chapter “Troubleshooting” in the Management and Configuration Guide for your switch at
Make sure also, the device at the other end of the connection is indicating a good link to
the switch. If it is not, the problem may be with the cabling between the devices or the
connectors on the cable.
www.hp.com/networking/support.
8
9
10
11
The power
supply has
experienced a
fault.
The switch has
overheated.
The port may
have an internal
hardware failure,
or the port may
be denied PoE
power or
detecting an
external PD fault.
A 10G Expansion
Module has
experienced a
fault.
Check the power supply to make sure it is plugged in to an active power source. If this is
ok but the LEDs are still blinking, the power supply may have failed. Try unplugging and
then replugging the power supply. If the fault light is still blinking, replace the power
supply.
Check to ensure the fans are functioning correctly.
Check the port for a hardware failure, this may require a reboot of the switch. Check the
port for correct PoE configuration and check for PoE allocation. Also check the external
PD for a fault.
1. Try resetting the switch by pressing the Reset button on the front of the switch, or by
power cycling the switch.
2. If the fault indication reoccurs, the 10G Expansion Module may have to be replaced.
If necessary to resolve the problem, contact your HP authorized LAN dealer, or use the
electronic support services from HP to get assistance. See Downloding new switch
software.
5-8
Diagnosing with the LEDs
Troubleshooting
Table 5-2.Stacked Switch and Stacking Module LED error indicators
LED Pattern Indicating Problems
FaultCmdStkMdl
offoffoff
offoffoffblink orange
offsee tip 2
blink orange
* This LED is not important for the diagnosis.
1
The blinking behavior is an on/off cycle once every 1.6 seconds, approximately.
2
The Mdl LED is on the switch front. It is replicated by the Mdl Status LED on the stacking module itself.
Note that this LED is also used to report the status of any 10G Expansion Modules installed in the switch.
See Table 5-1.
1
see tip 3offblink orange
offonblink orange
offonblink orange
off*blink orange1blink orange
offoffblink orange
on
off
blink orange
1
1
1
2
on
1
1
1
** *
**all off
1
onon*
Module
Port Link LEDs
off*
off*
blink orange
blink orange
1
off*
1
Switch Port LEDs
*
*
See
Diag Tips
1
2
3
4
5
6
7
8
5-9
Troubleshooting
Diagnosing with the LEDs
Diagnostic tips for stack errors:
TipProblemSolution
1. Connect a console cable to the switch and establish a
console session, as described in Downloding new switch
software
2. From the CLI config context, enter the command stacking enable.
3. Recheck the switch LEDs to confirm that the switch has now
Stacking is disabled on the switch.
1
The Stacking Module was installed in the
switch while the switch was powered on.
2
Hot install is not supported.
One of these problems exists:
• The stacking cable connected to the
stacking port on which the Link LED is
blinking orange is not connected at the
far end.
• A stacking link failure has occurred on
a link that was functioning:
3
– the switch at the other end of the
stacking cable has been powered off
– The stacking feature is disabled on
the switch at the other end of the
stacking cable
– the stacking module or switch at the
other end of the stacking link has
failed
– the stacking cable is faulty
correctly joined the stack:
– Stk LED is blinking green (indicates joining the stack) or
on solid green (indicates has joined the stack).
– Cmd LED may be on green if the switch has been elected
as the stack Commander.
– Mdl (module status) LEDs on the switch front and on the
stacking module are on green.
– Link LEDs for the stacking module ports are on green.
Reset or power cycle the switch to reboot it. After rebooting,
the module will be correctly recognized and supported by the
switch, and will be operational.
When installing or removing the Stacking Module, the switch
should be powered off.
Make sure that the stacking cable is fully connected at both
ends of the link.
If an equipment failure has occurred, see the LEDs on the device
at the other end of the connection.
If this error occurred on an operational stack, it could result in
changes to the stack configuration including election of a new
stack Commander, and possibly a new Standby. See the Stack
Management chapter in the Advance Traffic Management Guide for your switch for more information.
If necessary to resolve the problem, contact your HP authorized
LAN dealer, or use the electronic support services from HP to
get assistance. See Downloding new switch software.
5-10
TipProblemSolution
1. Try resetting the switch by pressing the Reset button on the
front of the switch, or by power cycling the switch.
2. If the fault indication reoccurs, the stacking module may
have to be replaced.
The stacking module on this switch has
experienced a failure.
4
The Test LED on the front of the switch may
also be blinking orange simultaneously.
A stack link failure has occurred in a chain
topology and multiple stack fragments
have been created. Each fragment will
5
elect a Commander, so there will be
multiple switches with the Cmd LED on.
A stack link failure has occurred in a chain
topology and multiple stack fragments
have been created.
One of the fragments has been made
6
inactive according to the rules of the stack
operation. All the network ports on the
switches in the inactive fragment are
disabled. As a result, all the port LEDs are
off for those switches.
You have tried to merge two stacks that
have different Stack IDs – they were not
previously part of the same stack.
7
This is not allowed by the stack operation
rules.
You have tried to add a fifth switch to a
stack. A maximum of four switches can be
8
stacked together.
This error could result in changes to the stack configuration
including election of a new stack Commander, and possibly a
new Standby. See the Stack Management chapter in the
Advance Traffic Management Guide for your switch for more
information.
If necessary to resolve the problem, contact your HP authorized
LAN dealer, or use the electronic support services from HP to
get assistance. See Downloding new switch software.
Repair the cause of the stack link failure and reconnect the
switches in their original topology so that the switches can
reform the original stack.
Repair the cause of the stack link failure so that the switches
can reform the original stack.
1. Select one of the stacks as the one to retain.
2. For the switches in the other stack, erase their stacking
configuration by issuing the following config-level CLI command to each switch:
HP Switch(config)# stacking factory-reset
This erases the complete startup configuration for each
switch, including the stacking configuration.
3. Add the switches to the stack as described in the Stack
Management chapter in the Advanced Traffic Management Guide for your switch.
Disconnect the fifth switch from the stack.
Diagnosing with the LEDs
Troubleshooting
5-11
Troubleshooting
Proactive networking
Proactive networking
The HP 2920 Switches have built-in management capabilities that proactively
help you manage your network, they include:
■finding and helping you fix the most common network error conditions
(for example, faulty network cabling, and non-standard network topologies)
■informing you of the problem with clear, easy-to-understand messages
■recommending network configuration changes to enhance the perfor-
mance of your network
The following interfaces provide tests, indicators, and an event log that can
be used to monitor the switch and its network connections and to help you
take advantage of these proactive networking features:
■HP Intelligent Management Center (HP IMC) - an SNMP-based network
management tool.
■PCM+ is supported.
■A graphical web browser interface that you can use to manage your switch
from a PC running a supported web browser, for example Microsoft
Internet Explorer.
■A full-featured easy-to-use console interface that you can access by
connecting a standard terminal or PC running a terminal emulator to the
switch’s console port. The cable to make that connection is provided with
your switch. The console interface is also accessible through a Telnet
connection.
5-12
For more information on using these software tools to diagnose and manage
your switch, see the “Troubleshooting” chapter in the Management and Configuration Guide for your switch at www.hp.com/networking/support.
Hardware diagnostic tests
Troubleshooting
Hardware diagnostic tests
Testing the switch by resetting it
If you believe the switch is not operating correctly, you can reset the switch
to test its circuitry and operating code. To reset a switch, either:
■unplug and plug in the power cord (power cycling)
■press the Reset button on the front of the switch
Power cycling the switch and pressing the Reset button both cause the switch
to perform its power-on self test, which almost always will resolve any
temporary operational problems. These reset processes also cause any
network traffic counters to be reset to zero, and cause the System Up Time
timer to reset to zero.
Checking the switch LEDs
The self test passes if the Fault and Self Test LEDs on the front of the switch
go off after approximately 50 seconds. If these LEDs stay on longer than 60
seconds or begin blinking, there may be a problem with the switch.
See “Diagnosing With the LEDs” on page 5-4 for information on interpreting
the LED patterns and LED behaviors in chapter one.
Checking console messages
Useful diagnostic messages may be displayed on the console screen when the
switch is reset. As described in chapter 2 under step 7, “Connect a Console to
the Switch”, connect a PC running a VT-100 terminal emulator program or a
standard VT-100 terminal to the switch’s Console Port and configure it to run
at 9600 baud, and with the other terminal communication settings shown on
page 2-24. Then, when you reset the switch, note the messages that are
displayed. Additionally, you can check the switch event log, which can be
accessed from the console using the show log command, or from the console
Main Menu.
5-13
Troubleshooting
Hardware diagnostic tests
Testing twisted-pair cabling
Network cables that fail to provide a link or provide an unreliable link between
the switch and the connected network device may not be compatible with the
IEEE 802.3 Type 10Base-T, 100Base-TX, or 1000Base-T standards. The twistedpair cables attached to the Switch must be compatible with the appropriate
standards. To verify your cable is compatible with these standards, use a
qualified cable test device.
Testing switch-to-device network communications
You can perform the following communication tests to verify the network is
operating correctly between the switch and any connected device that can
respond correctly to the communication test.
■Link Test -- a physical layer test that sends IEEE 802.2 test packets to any
device identified by its MAC address.
■Ping Test -- a network layer test used on IP networks that sends test
packets to any device identified by its IP address.
These tests can be performed through the switch console interface from a
terminal connected to the switch or through a Telnet connection, or from the
switch’s web browser interface. For more information, see the Management and Configuration Guide for your switch at www.hp.com/networking/support.
5-14
These tests can also be performed from an SNMP network management
station running a program that can manage the switch, for example, HP IMC.
Testing end-to-end network communications
Both the switch and the cabling can be tested by running an end-to-end
communications test -- a test that sends known data from one network device
to another through the switch. For example, if you have two PCs on the
network that have LAN adapters between which you can run a link-level test
or Ping test through the switch, you can use this test to verify that the entire
communication path between the two PCs is functioning correctly. See your
LAN adapter documentation for more information on running a link test or
Ping test.
Restoring the factory default configuration
Troubleshooting
Restoring the factory default
configuration
As part of your troubleshooting process on the switch, it may become
necessary to return the switch configuration to the factory default settings.
This process momentarily interrupts the switch operation, clears any
passwords, clears the console event log, resets the network counters to zero,
performs a complete self test, and reboots the switch into its factory default
configuration including deleting the IP address, if one is configured.
NoteThis process removes all switch configuration changes you have made from
the factory default settings. This includes, for example, configuration of
VLANs, Spanning Tree, trunks, and stacking. Returning the configuration of
these features to their factory default settings (usually disabling them) may
result in network connectivity issues.
If the switch has a valid configuration, and you are restoring the factory default
settings for a reason other than configuration problems, you should save the
switch configuration prior to performing the factory default reset. Then, after
the reset and resolution of the original problem, you can restore the saved
configuration to the switch. For both the save and restore processes, you can
use the console copy command. For more information on this command, see
the Management and Configuration Guide for your switch at www.hp.com/
networking/support.
You can restore the factory default configuration either on the switch itself,
or through the switch console.
To execute the factory default reset on the switch, perform these steps:
1.Using pointed objects, simultaneously press both the Reset and Clear
buttons on the front of the switch.
2.Continue to press the Clear button while releasing the Reset button.
3.When the Test LED begins to blink, release the Clear button. It takes
approximately 25 seconds before the Test LED will begin to blink.
The switch will then complete its boot process and begin operating with
its configuration restored to the factory default settings.
To restore the factory default configuration using the console, execute the
erase startup-config command from the console command prompt.
5-15
Troubleshooting
Downloading new switch software
For stacked switches, reset stacking configurations to factory defaults. by
executing the stacking factory-reset command.
Downloading new switch software
Software Updates can be downloaded to the switch through several methods.
Switch software updates are available at www.hp.com/networking/support.
For more information, see the Management and Configuration Guide for
your switch on the HP Networking web site.
HP customer support services
If you are still having trouble with your product, Hewlett-Packard offers
support 24 hours a day, seven days a week through the use of a number of
automated electronic services. HP provides up-to-date customer care, support
and warranty information at www.hp.com/networking/support.
5-16
Additionally, your HP authorized network reseller can provide you with
assistance, both with services that they offer and with services offered by HP.
Before Calling Support
Before calling your networking dealer or HP Support, to make the support
process most efficient, you first should have retrieved the following information:
Information ItemInformation Location
• product identification, including SFP/
SFP+s
• details about the switch’s status
including the software (OS) version, a
copy of the switch configuration, a
copy of the switch Event Log, and a
copy of the switch status and counters
information
• copy of your network topology map,
including network addresses assigned
to the relevant devices
the front of the switch and on labels on the
SFP/SFP+s
switch console: show tech command
your network records
Specifications
Switch specifications
Physical
ProductWeightWidthDepthHeight
A
HP 2920-24G Switch (J9726A)
HP 2920-24G-PoE+ Switch (J9727A)
HP 2920-48G Switch (J9728A)
HP 2920-48G-PoE+ Switch (J9729A)
HP 2920-48G-PoE+ 740 W Switch (J9836A)
1
Does not includes the power supply handle, which extends from the back of the switch chassis.
Electrical
HP 2920 Switches:2920-24G Switch (J9726A)
2920-48G Switch (J9728A)
with HP X331 165W
Power Supply (J9739A)
Electrical:
AC voltage:
Maximum current:
Frequency range:
The switches automatically adjusts to any voltage between 100 – 240 VAC and 50 to 60 Hz.
1
These values represent the maximum current that these power supplies could draw. For typical values,
see the HP 2920 Switch data sheets on the web site: www.hp.com/networking/support.
100 – 240 VAC
2.50 – 1.25 A
50 – 60 Hz
7.2 kg (15.90 lb)
7.6 kg (16.85 lb)
7.5 kg (16.45 lb)
7.8 kg (17.25 lb)
5.84 kg (12.9 lb)
or
442.5 mm
(17.42 in)
2920-24G PoE+ Switch (J9727A)
2920-48G PoE+ Switch (J9729A)
with HP X332 575W
Power Supply (J9738A)
1
or
100 – 240 V
9.0 – 4.0 A
50 – 60 Hz
1
336 mm
(13.23 in)
1
2920-24G PoE+ Switch (J9727A)
2920-48G PoE+ Switch (J9729A)
IU =
44 mm
(1.73 in)
or
with HP X332 1050W
Power Supply (J9737A)
110 - 240 V
12.0 – 7.0 A
50 – 60 Hz
1
A-1
Specifications
Switch specifications
Environmental
HP 2920 Switches
Environmental
Operating Temperature
Relative Humidity:15% to 95% at 40°C (104°F) non-condensing
Non-Operating
Temperature:
Non-Operating Relative
Maximum Operating
Non-Operating Altitude:4.6 km (15,000 ft)
1
:
Humidity:
Altitude:
1
If you are installing any SFP or SFP+ transceivers, the operating ambient
0°C to 55°C (32°F to 131°F)
-40°C to 70°C (-40°F to 158°F)
15% to 90% at 65°C (149°F)
3.0 km (10,000 ft)
temperature should not exceed 45C (113F).
Acoustics
Acoustics
HP 2920-24G Switch (J9726A)Geraeuschemission LpA=57 dB am fiktiven Arbeitsplatz nach DIN 45635 T.19
Noise Emission LpA=57 dB at virtual workspace according to DIN 45635 T.19
HP 2920-24G-PoE+ Switch (J9727A)Geraeuschemission LpA=61 dB am fiktiven Arbeitsplatz nach DIN 45635 T.19
Noise Emission LpA=61 dB at virtual workspace according to DIN 45635 T.19
HP 2920-48G Switch (J9728A)Geraeuschemission LpA=57 dB am fiktiven Arbeitsplatz nach DIN 45635 T.19
Noise Emission LpA=57 dB at virtual workspace according to DIN 45635 T.19
HP 2920-48G-PoE+ Switch (J9729A)Geraeuschemission LpA=62 dB am fiktiven Arbeitsplatz nach DIN 45635 T.19
Noise Emission LpA=62 dB at virtual workspace according to DIN 45635 T.19
HP 2920-48G-PoE+ 740 W Switch
(J9836A)
Geraeuschemission LpA=53 dB am fiktiven Arbeitsplatz nach DIN 45635 T.19
Noise Emission LpA=53 dB at virtual workspace according to DIN 45635 T.19
A-2
Safety
■EN60950-1: 2006+A11:2009+A1:2010+A12:2011
■IEC60950-1:2005
■Am1:2009
■CSA22.2 No. 60950-1-07 2nd
■UL60950-1 2nd
■EN 60825-1:2007 / IEC 60825-1:2007 Class 1
■Class 1 Laser Products / Laser Klasse 1
Connectivity standards
Use only supported HP SFP and SFP+ transceivers.
Table A-1.Technology Standards and Safety Compliance
Switch specifications
Laser safety information
TechnologyCompatible with these IEEE
10-T
100-TX
1000-T
10GBASE-T
100-FXIEEE 802.3u 100BASE-FXEN/IEC 60825
100-BXIEEE 802.3ah 100BASE-BX10EN/IEC 60825
1000-SX IEEE 802.3z 1000BASE-SXEN/IEC 60825
1000-LXIEEE 802.3z 1000BASE-LXEN/IEC 60825
1000-LH(not an IEEE standard)EN/IEC 60825
1000-BX
10-Gig Direct
Attach
standards
IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX
IEEE 802.3ab 1000BASE-T
IEEE 802.3an 10GBASE-T
IEEE 802.3ah
1000BASE-BX10
(not an IEEE standard)
EN/IEC standard
compliance
EN/IEC 60825
SFP
Lasers
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
SFP+
Lasers
10-Gig SRIEEE 802.3ae 10GBASE-SREN/IEC 60825
10-Gig LRMIEEE 802.3aq 10GBASE-LRMEN/IEC 60825
10-Gig LR
10-Gig ER
IEEE 802.3ae 10GBASE-LR
IEEE 802.3ae 10GBASE-ER
EN/IEC 60825
EN/IEC 60825
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
Class 1 Laser Product
Laser Klasse 1
A-3
Specifications
10G Expansion Modules specifications
10G Expansion Modules specifications
Physical
ProductWeightWidthDepthHeight
HP 2920 2-Port 10GbE
SFP+ Module (J9731A)
HP 2920 2-Port
10GBASE-T Module
(J9732A)
0.159 kg
(0.35 lb)
0.159 kg
(0.35 lb)
10.16 mm
(4 in)
106.17 mm
(4.18 in)
10.62 mm
(4.18 in)
104.39 mm
(4.11 in)
Environmental
Operating Temperature:0°C to 55°C (32°F to 131°F)
Relative Humidity:32ºF to 113ºF (0ºC to 45ºC)
Non-Operating Temperature:-40°C to 70°C (-40°F to 158°F)
Non-Operating Relative Humidity:15% to 90% at 65°C (149°F)
Maximum Operating Altitude:3.0 km (10,000 ft)
Non-Operating Altitude:4.6 km (15,000 ft)
3.56 mm
(1.4 in)
35.56 mm
(1.40 in)
A-4
Stacking Module specifications
Stacking Module specifications
Physical
ProductWeightWidthDepthHeight
HP 2920 2-Port Stacking
Module (J9733A)
0.159 kg
(0.35 lb)
6.83 mm
(2.69 in)
20.5 mm
(8.07 in)
Environmental
Operating Temperature:0°C to 55°C (32°F to 131°F)
Operating Relative Humidity:15% to 95% at 40°C (104°F) non-condensing
Non-Operating Temperature:-40°C to 70°C (-40°F to 158°F)
Non-Operating Relative Humidity:15% to 90% at 65°C (149°F)
Maximum Operating Altitude:3.0 km (10,000 ft)
Non-Operating Altitude:4.6 km (15,000 ft)
2.87 mm
(1.13 in)
A-5
Specifications
Stacking Module specifications
A-6
Cabling and Technology Information
This appendix includes switch connector information and network cable
information for cables that should be used with the HP switches.
NoteIncorrectly wired cabling is a common cause of problems for LAN
communications. HP recommends that you work with a qualified LAN cable
installer for assistance with your cabling requirements.
Cabling Specifications
Table B-1.Cabling Specifications
B
10 Mbps Operation
100 Mbps Operation
Twisted-pair copper
Twinaxial copperDirect attach cables
Multimode fiber
Single mode fiber
1
A mode conditioning patch cord may be needed for some Gigabit-LX and 10-Gigabit LRM installations.
See “Mode Conditioning Patch Cord” on page B-4 for more information
1000 Mbps Operation
10 Gbps Operation
Category 3, 4 or 5, 100-ohm unshielded twisted-pair (UTP) or
shielded twisted-pair (STP) cable, complying with IEEE 802.3
10BASE-T specifications.
Category 5, 100-ohm UTP or STP cable, complying with IEEE 802.3u
100BASE-TX specifications.
Category 5, 100-ohm 4-pair UTP or STP cable, complying with IEEE
802.3ab 1000BASE-T specifications—Category 5e or better is
recommended. See Note on 1000BASE-T Cable Requirements
below.
Category 6 or 6A, 100-ohm 4-pair UTP cable, or Category 6A or 7,
100-ohm 4-pair STP cable, complying with IEEE 802.3an 10GBASE-T
specifications. See Note on 10GBASE-T Cable Requirements below,
and see Table B-2 for distances supported with each cable type.
One-piece devices consisting of a cable with SFP+ connectors
permanently attached to each end, complying with SFF 8431 SFP+
specifications.
62.5/125 m or 50/125 m (core/cladding) diameter, low metal
content, graded index fiber-optic cables, complying with the ITU-T
G.651 and ISO/IEC 793-2 Type A1b or A1a standards respectively.1
9/125 m (core/cladding) diameter, low metal content fiber-optic
cables, complying with the ITU-T G.652 and
ISO/IEC 793-2 Type B1 standards.
B-1
Cabling and Technology Information
Note on 1000BASE-T Cable Requirements The Category 5 networking
cables that work for 100BASE-TX connections should also work for
1000BASE-T, as long as all four-pairs are connected. But, for the most robust
connections, you should use cabling that complies with the Category 5e
specifications, as described in Addendum 5 to the TIA-568-A standard (ANSI/
TIA/EIA-568-A-5).
Because of the increased speed provided by 1000BASE-T (Gigabit-T), network
cable quality is more important than for either 10BASE-T or 100BASE-TX.
Cabling plants being used to carry 1000BASE-T networking must comply with
the IEEE 802.3ab standards. In particular, the cabling must pass tests for
Attenuation, Near-End Crosstalk (NEXT), and Far-End Crosstalk (FEXT).
Additionally, unlike the cables for 100BASE-TX, the 1000BASE-T cables must
pass tests for Equal-Level Far-End Crosstalk (ELFEXT) and Return Loss.
When testing your cabling, be sure to include the patch cables that connect
the switch and other end devices to the patch panels on your site. The patch
cables are frequently overlooked when testing cable and they must also
comply with the cabling standards.
Note on 10GBASE-T Cable Requirements The Category 6 networking
cables that work for 1000BASE-T connections may work for 10GBASE-T, as
long as the distance is less than 55m and the cable installation has been tested
for compliance to IEEE requirements. But, for the most robust connections,
you should use cabling that complies with the Category 6A or Category 7
specifications, as described in the TIA-568-C (ANSI/TIA-568-C.2) and ISO/IEC
11801 standards. 10GBASE-T is a sophisticated technology that relies upon
high quality cable installations. It is sensitive to Alien Near End Crosstalk
(ANEXT) which can arrive upon the cable due to cables placed in close
proximity to the data cables. It is recommended that cable dressing be done
carefully and in compliance with recommendations in the TIA TSB-155A.
B-2
Like 1000BASE-T, 10GBASE-T requires testing of all the crosstalk and return
loss parameters described above, and also ANEXT.
In addition to ANEXT, 10GBASE-T is more sensitive to external electrical
noise in the environment. It is recommended that radio transmitters and other
sources of high frequency continuous wave radio frequency be kept away from
LAN cables.
When testing your cabling, be sure to include the patch cables that connect
the switch and other end devices to the patch panels on your site. The patch
cables are frequently overlooked when testing cable and they must also
comply with the cabling standards. For 10GBASE-T, Category 6 patch cables
are sensitive to movement once link has been established, and could cause
Cabling and Technology Information
link to drop if moved. Therefore, HP recommends using Category 6A patch
cables, or using cable management options to tie down (dress) the Category
6 patch cables so they cannot move.
Technology Distance Specifications
Table B-2.Technology Distance Specifications
TechnologySupported cable typeMultimode fiber
100-FXmultimode fiber anyup to 2,000 meters
100-BXsingle mode fiber N/A0.5 - 10,000 meters
twisted-pair copperN/Aup to 100 meters
1000-T
10GBASE-T twisted-pair copperN/A
1000-SXmultimode fiber
modal bandwidth
160 MHz*km
200 MHz*km
400 MHz*km
500 MHz*km
Supported distances
Cat 6 unshielded - up to 55 meters
Cat 6 shielded - up to 100 meters
Cat 6A unshielded - up to 100 meters
Cat 6A shielded - up to 100 meters
Cat 7 shielded - up to 100 meters
Cat 6 cabling requires TIA TSB-155A testing for 500 MHz operation and ANEXT.
2
For distances less than 20km, a 10dB attenuator must be used. For distances between 20km and 40km, a 5dB attenuator
must be used. Attenuators can be purchased from most cable vendors.
modal bandwidth
Supported distances
Mode Conditioning Patch Cord
The following information applies to installations in which multimode fiberoptic cables are connected to a Gigabit-LX port or a 10-Gigabit LRM port.
Multimode cable has a design characteristic called “Differential Mode Delay”,
which requires the transmission signals be “conditioned” to compensate for
the cable design and thus prevent resulting transmission errors.
Under certain circumstances, depending on the cable used and the lengths of
the cable runs, an external Mode Conditioning Patch Cord may need to be
installed between the Gigabit-LX or 10-Gigabit LRM transmitting device and
the multimode network cable to provide the transmission conditioning. If you
experience a high number of transmission errors on those ports, usually CRC
or FCS errors, you may need to install one of these patch cords between the
fiber-optic port in your switch and your multimode fiber-optic network
cabling, at both ends of the network link.
B-4
The patch cord consists of a short length of single mode fiber cable coupled
to graded-index multimode fiber cable on the transmit side, and only
multimode cable on the receive side. The section of single mode fiber is
connected in such a way that it minimizes the effects of the differential mode
delay in the multimode cable.
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