HP 2800 Service manual

table of contents

product overview .................................................................................................................1

unique product features ...................................................................................................... 2

key selling points...................................................................................................................4

marketing statement ............................................................................................................6

product sku........................................................................................................................... 7

localization...........................................................................................................................8

dimensions ..........................................................................................................................10

front view ............................................................................................................................ 12

rear view .............................................................................................................................13

printing supplies area ......................................................................................................... 14

control panel ................................ ................................................................ ......................15

specifications................................................................................................ ......................17

competitive test suites........................................................................................................20

user replaceable components........................................................................................... 21

consumables................................................................ ...................................................... 22

technology updates ...........................................................................................................27

value added services.........................................................................................................29

education and training................................ ................................................................ ......31

support services..................................................................................................................33

standard warranty for the product .................................................................................... 35

setup requirements .............................................................................................................41

contents of the box............................................................................................................43

overall setup procedure ..................................................................................................... 44

install tray 2.........................................................................................................................47

install auto-duplex unit/rear access panel (cleanout).......................................................49

install HP Jetdirect 620n print server card...........................................................................51

install additional memory ...................................................................................................53

enable accessories in printer driver.................................................................................... 55

install ink cartridges ............................................................................................................ 57

install printheads .................................................................................................................59

paper type matrix...............................................................................................................62

paper capacity and weight matrix....................................................................................66

test hardware installation ...................................................................................................67

contents of the software CD ROM for Windows.................................................................70

contents of software CD ROM for Macintosh..................................................................... 71

startup page of the CD browser for Windows.................................................................... 72

browse documentation................................................................................................ ......73

register product .................................................................................................................. 74

customization utility............................................................................................................75

install the printer software for Windows - direct ..................................................................83

install the printer software for Windows - network................................ ..............................90

install the printer driver for Windows - using the Add Printer wizard................................. 104

test software installation...................................................................................................109

uninstall printer software for Windows .............................................................................. 111

install to olbox................................ ................................................................ .................... 120

contents of the software CD ROM for Windows...............................................................127

contents of software CD ROM for Macintosh ...................................................................128

uninstall toolbox ................................................................................................................129

startup page of the CD browser for Macintosh................................................................131

install the printer softwar e for Macintosh..........................................................................132

share the printer software for Macintosh ..........................................................................138

delete printer spooler queue for Macintosh.....................................................................141

summary of driver configurations under different install methods ...................................142

Web deployment of drivers .............................................................................................. 144

scrubber utility..................................................................................................................145

setup issues .......................................................................................................................146

print a Configuration page..............................................................................................152

overview of the control panel..........................................................................................157

LCD messages ..................................................................................................................159

LED indications .................................................................................................................162

menu map........................................................................................................................164

loading media into trays ..................................................................................................174

manual feed .....................................................................................................................180

printing on both sides.......................................................................................................185

printing on special media................................................................................................. 196

firmware upgrading procedure .......................................................................................199

changing default software settings..................................................................................202

software features and functions ....................................................................................... 203

navigating the driver user interface in Windows advanced tab.....................................204

navigating the driver user interface in Windows paper/quality tab................................218

navigating the driver user interface in Windows effects tab............................................ 222

navigating the driver user interface in Windows finishing tab .......................................... 225

navigating the driver user interface in Windows color tab..............................................227

navigating user interface in Macintosh X ......................................................................... 229

overview of the Windows toolbox................................................................ ....................241

HP Instant Support (HPIS) ..................................................................................................249

myPrintMileage.................................................................................................................259

EWS...................................................................................................................................263

HP Web Jetadmin.............................................................................................................288

firmware upgrading procedure .......................................................................................289

changing default software settings..................................................................................292

cleaning and maintaining the printer..............................................................................293

troubleshooting usage issues................................................................ ............................294

troubleshooting paper- related problem .......................................................................... 297

clearing media jams.........................................................................................................299

troubleshooting print quality-related problems................................................................302

low or excess use of ink in printouts..................................................................................305

incorrect color printouts...................................................................................................308

printing process ................................................................................................................311

writing systems..................................................................................................................313

ink delivery system................................................................ ............................................314

ink supply station..............................................................................................................315

service station ...................................................................................................................316

paper path-feed motor and jam detection ................................................................ .... 317

electronics........................................................................................................................320

sensors and encoders .......................................................................................................321

keypanel PCA ..................................................................................................................322

media ease of use strategy..............................................................................................323

installer..............................................................................................................................332

input/output.....................................................................................................................334

key software improvements.............................................................................................335

toolbox features ...............................................................................................................337

driver features...................................................................................................................338

known issues.....................................................................................................................341

product escalation path by region..................................................................................353

white papers.....................................................................................................................354

print test pages.................................................................................................................357

configuration page..........................................................................................................362

serial number ................................ ................................................................ .................... 367

born-on date................................ ................................................................ .................... 368

color calibration test page...............................................................................................369

printhead alignment ........................................................................................................372

diagnostic page...............................................................................................................374

customer service checklist ...............................................................................................376

field replacement unit: customer requirements ...............................................................377

repair flow chart...............................................................................................................378

exploded view..................................................................................................................379

tools for repair...................................................................................................................382

non V-coded parts (CREW)..............................................................................................384

non V-coded parts (FRU)..................................................................................................390

troubleshooting strategy ..................................................................................................411

troubleshooting power-on problems................................................................................412

troubleshooting print media problems.............................................................................418

troubleshooting paper eject problems ............................................................................420

troubleshooting unusual noises.........................................................................................422

troubleshooting initialization.............................................................................................423

troubleshooting two-sided printing problems...................................................................424

troubleshooting short ink cartridge/printhead life................................ ............................426

quick checkup .................................................................................................................427

error codes .......................................................................................................................429

repackaging by customer to return to HP........................................................................446

repackaging kit: setup the exchan ged unit..................................................................... 447

table of contents

product overview .......................................................................................................................1

unique product features ............................................................................................................ 2

key selling points.........................................................................................................................4

marketing statement ..................................................................................................................6

product sku.................................................................................................................................7

localization .................................................................................................................................8

dimensions ................................................................................................................................10

front view..................................................................................................................................12

rear view ................................................................................................................................... 13

printing supplies area ............................................................................................................... 14

control panel............................................................................................................................15

specifications............................................................................................................................17

competitive test suites................................................................ .............................................. 20

user replaceable components.................................................................................................21

consumables ............................................................................................................................ 22

technology updates.................................................................................................................27

value added services ...............................................................................................................29

education and training............................................................................................................31

support services........................................................................................................................33

standard warranty for the product .......................................................................................... 35

Service and Support Manual

table of figures

HP Business Inkjet 2800 Printer .....................................................................................................1

HP Business Inkjet 2800 Printer .....................................................................................................4

HP Business Inkjet 2800 Series Demo Page.................................................................................. 6

HP Business Inkjet 2800 Printer SKUs .............................................................................................7

Dimensions for HP Business Inkjet 2800................................................................ ......................10

Dimensions for HP Business Inkjet 2800dt ...................................................................................10

Dimensions for HP Business Inkjet 2800dtn.................................................................................11

Front View of the Printer ........................................................................................................... 12

Rear View of the Printer ............................................................................................................13

Printing Supplies Area ............................................................................................................... 14

Control Panel Buttons and LEDs ............................................................................................... 15

Ink Cartridges for the Printer ..................................................................................................... 22

Printheads for the Printer .......................................................................................................... 23

Printhead Status........................................................................................................................ 37

New Printheads ........................................................................................................................ 37

Older Printheads .......................................................................................................................37

Ink Supplies...............................................................................................................................38

Ink Cartridge Status..................................................................................................................38

Service and Support Manual

product overview

HP Business Inkjet 2800 Printer

HP Business Inkjet 2800 Printer Series is a high -performance, wide-format, and costeffective business inkjet designed for a small work team. Some of the basic features of this product are:

• Better price range as compared to that of HP CP 1700 and HP Business Inkjet

2600 printers

• Expandability options, such as optional auto-duplex unit and second tray

• Multiple SKUs

• Targeted at small and medium sized business

• Individual high capacity ink cartridges

• Separate long -life printheads

• High capacity trays

• Ability to create photo-realistic images on A4 or letter-size, A3+ or 330.2 by

482.6 mm (13 by 19 inches), B-size paper, and special media

• Cost-effective color documents

• Connectivity options, such as the EIO slot, parallel port, or the USB port

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unique product features

Unique product features of the HP Business Inkjet 2800 Printer Series are:

• Back-lit, text based LCD Control Panel

• Speed performance up to 24 ppm black and 21 ppm color in draft mode

• 96MB built-in RAM, upgradeable up to 544MB with optional two 100-pin DIMM

slots

• High performance CPU (256 MHz)

• 150-sheet input tray and an optional 250-sheet second tray

• 100-sheet output tray

• Low cost per page with 2.2 US cents for black ink and 8.4 US cents for mixed

color ink (Based on 5% black and 20% color coverage)

• Archives true-to-life photo-quality printing using HP PhotoREt III technology

• Four separate long -life print heads

• Individual, user replaceable high capacity ink cartridges

Other Features

Some other features of the product are:

• Ink level gauge

• Auto pen alignment

• Laser-quality print speed up to 7 ppm black and 5.5 ppm color

• PCL5c, PCL6, PostScript3 emulation, and automatic language switching

• Drop-on-demand thermal inkjet printing print method

• Duty cycle with maximum monthly volume of up to 12,000 pages per month

• Robust network solutions with optional EIO Jetdirect 620n print server card

(standard with DTN Printer)

• Lower cost barcode printing

• Easy printer management with internally enabled Embedded Web Server

(EWS) e-services

• One-year limited hardware warranty

Accessories

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The optional hardware accessories available with the product are:

• Auto-duplex unit (Built- in with the HP Business Inkjet 2800dt and 2800dtn printer

SKUs)

• 250-sheet second paper tray (Built-in with the HP Business Inkjet 2800dt and

2800dtn printer SKUs)

• Network cards:

• HP JD 620N EIO [10/100] (Built-in with the HP Business Inkjet 2800dtn

printer SKU)

• HP JD 625N EIO [10/100]

• HP JD 680N EIO [wireless 802.11b]

• HP JD 500X EX box [TR]

• HP JD 500X EX box [10/100]

• HP JD 300X EX box [10/100]

• HP JD 380X EX box [wireless 801.11b]

• HP JD ew2400 EX box [wireless 801.11g]

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Font Support

The fonts supported by the product are:

• 45 TrueType and 35 PostScript built-in fonts

• Intellifont and TrueType rasterizer built into PCL5c and PCL6

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key selling points

HP Business Inkjet 2800 Printer

HP Business Inkjet 2800 Printer Series is a wide-format, low running cost color inkjet printer that is designed for a small workteam. The key selling points of the product are its high performance, cost effectiveness, and flexible networking solutions.

Performance

This product provides laser-quality speeds, excellent color, high memory capacity, and two input trays to ensure professional performance for users. The various

performance-enhancing features of the product are:

• Postcard to poster printing capability

• Print speed of up to 24 ppm black and 21 ppm color in fast mode

• Excellent print quality with 4800 optimized dpi on photo paper

• Duty Cycle of up to 12,000 pages per month

• New Embedded Web Server (EWS) solutions:

• EWS - Job Accounting and Pages Remaining solution to help users

estimate ink levels and allow administrators to optimize printer deployment, workload, and purchase of supplies.

• Barcode printing solution from JetCAPS. JetCAPS provides more than

50 types of barcodes for shipment and production labels. The points that make the printer advantageous for barcode printing are:

• Faster first -page out as compared to laser and thermal printers.

• No ozone emission, as compared to laser printers.

• Low cost barcode printer, as compared to Intermec Mobile

Thermal printer, which is US$950.

• Prints on a variety of media, as compared to thermal printers

that print only on thermal paper.

• Prints in color, as compared to thermal printers, which prints in

mono color only.

• No fading in barcodes, as compared to direct thermal printers.

• Connectivity features, such as USB, Parallel (IEEE 1284-compliant), and EIO

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Cost Effectiveness

This product provides features, such as professional performance, speed, resolution, and paper handling at a low acquisition and operating cost. Robust

duty cycle and networking solutions also contribute to the cost effectiveness of the printer. Some other features that make the printer ideal for small workgroups are:

• The printer series consists of three printer SKUs that are priced between US$499

and US$999. These SKU options are:

• HP Business Inkjet 2800 - Base printer

• HP Business Inkjet 2800dt - Base printer with built-in auto-duplex unit and

250-sheet capacity second tray

• HP Business Inkjet 2800dtn - Base printer with built-in auto -duplex unit,

250-sheet capacity second tray, and EIO Jetdirect 620n print server card

• Individual, high capacity ink cartridges yield 1750 pages per color

• Cost-efficient 4-pen operation

• Low cpp of 2.2 cents mo no and 8.4 cents color (Based on 5% black and 20%

color coverage)

• Optional auto -duplex unit to save printing costs

• Paper path capacity:

• Rear manual feed: 1 sheet (16 to 74 lb Bond/60 to 280 gsm)

• Front manual feed: 10 sheets (16 to 36 lb Bond/60 to 135 gsm)

• Input tray 1: 150 sheets (16 to 36 lb Bond/60 to 135 gsm)

• Input tray 2: 250 sheets (16 to 36 lb Bond/60 to 135 gsm)

• Output tray: 100 sheets

• Auto-duplex unit: 1 sheet at a time (16 to 36 lb Bond/60 to 135 gsm)

Networking

This product is network ready and designed to complement any existing Information Technology (IT) environment across a variety of platforms including Macintosh. The features that contribute to robust networking solutions for users are:

• Back-lit LCD Control Panel

• Supports EWS and Web Jet Admin

• Supports PCL5/PCL6 and PS3

• EIO networking solution with HP Jetdirect 620n print server card for easy

manageability (Built -in with HP Business Inkjet 2800dtn)

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marketing statement

1 - 6

The marketing statement for the HP Business Ink jet 2800 Printer Series is: Highperformance, wide-format, cost-effective business inkjet designed for a small work

team. The key messages in the marketing statement are:

• Performance that meets business needs of the customer: The product provides

the ability to create postcard to poster- sized documents from 4 by 6 inches to 13 by 19 inches.

• Reliability at a low cost of ownership: The product supports fast print speeds of

up to 24 ppm black and 21 ppm color. It saves money and paper over time with four individual ink cartridges and automatic two-sided printing feature, respectively.

• Design for sharing: The product provides sophisticated connectivity with PCL5c

and PCL6 and PostScript 3 emulation. In addition, it enables connectivity to major networks and operating systems with Embedded Web Server (EWS)

for remote printer management.

HP Business Inkjet 2800 Series Demo Page

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product sku

HP Jetdirect 620n Print

product sku

HP Business Inkjet 2800 Printer SKUs

- HP Business Inkjet 2800

Base Printer Yes Yes Yes Power Cord Yes Yes Yes AC Power Adaptor Yes Yes Yes Driver Software CD Yes Yes Yes Getting Started Guide Yes Ye s Yes Setup Poster Yes Yes Yes Support Flyer Yes Yes Yes Regulatory Leaflet Yes Yes Yes Four Printheads Yes Yes Yes Four Ink Cartridges Yes Yes Yes Auto-Duplex Unit No Yes Yes Rear Access Panel (Cleanout)

Server Card 250-Sheet Input Tray No Yes Yes

Table Comparing Contents of the Box for HP Business Inkjet 2800 Printer Series

Yes Yes Yes

No No Yes

HP Business Inkjet 2800dt

HP Business Inkjet 2800dtn

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Language

Windows

Macintosh

Driver/Install

localization

CD1 will be localized in the following languages:

• US English

• French

• Portuguese

• Spanish

• German

• Italian

• Dutch

• Swedish

• Danish

• Finish

• Norwegian

CD2 will be localized in the following languages:

• US English

• French

• Japanese

• Korean

• Simplified Chinese

• Traditional Chinese

• Czech

• Polish

• Russian

The items that are localized in all of the above languages are:

• Setup Poster (Graphics)

• JetAdmin Guide

• Windows CD Browser

• Windows Readme

• Windows Driver

• Windows Toolbox

• Windows Installer

However, all items may not be localized in all the languages. For example, items, such as Windows Acrobat, Macintosh CD browser, and Macintosh readme, are localized in only some languages. In the table displayed below, a Yes against a

language indicates that the item will be localized for that language. A No indicates that the item is not supported or available for that language.

None of the topics are localized in Hungarian, Turkish, Arabic, Hebrew, and Greek.

Note

Macintosh

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Acrobat

US English Yes Yes No Yes Yes

CD Browser

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Acrobat

Readme

Tour the Product

French No Yes No Yes Yes

Norwegian

Traditional

Brazilian Portugues e EuroSpanish German No Yes No Yes Yes Italian No Yes No Yes Yes Dutch No Yes No Yes Yes Swedish No Yes No Yes Yes Czech No No No No No Danish No No No No No Finnish No No No No No

Polish No No No No No Russian No No No No No Japanese No Yes No Yes Yes Korean No Yes No Yes Yes Simplified Chinese

Chinese

Table Displaying the Localization Support for HP Business Inkjet 2800 Printer Series

No Yes No Yes Yes

No No No No No

No Yes No Yes Yes

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dimensions

Dimensions for HP Business Inkjet 2800

Dimensions for HP Business Inkjet 2800dt

1 - 10

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Dimensions for HP Business Inkjet 2800dtn

Dimension HP Business

Inkjet 2800

Width 676 mm (26.6

inches)

Height 199 mm (7.8

inches)

Depth 498 mm (19.6

inches)

Weight 13.5 kg (29.7

lbs)

Dimensions For HP Business Inkjet 2800 Printer SKUs

HP Business Inkjet 2800dt

676 mm (26.6 inches)

264 mm (10.4 inches)

588 mm (23.1 inches)

19.0 kg (41.9 lbs)

HP Business Inkjet 2800dtn

676 mm (26.6 inches)

264 mm (10.4 inches

588 mm (23.1 inches)

19.0 kg (41.9 lbs)

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front view

Front View of the Printer

The following components are located at the front of the printer:

1. Control panel: The control panel is used to change printer settings, view the printer status and messages, and diagnose printer problems.

2. Front manual feed slot: The front manual feed slot is used to feed media manually.

3. Tray 1: Tray 1 holds 150 sheets of paper.

4. Printing supplies area : The printing supplies area contains ink cartridges and printheads.

5. Output tray: The output tray is the location for collecting printed output.

6. Guides : The guides hold the media firmly in the trays.

7. Paper stack indicator : The paper stack indicator helps indicate the amount of paper left in tray 1 and tray 2.

8. Tray 2 cover : The tray 2 cover covers the tray.

9. Tray 2: Tray 2 holds 250 sheets of paper.

10. Tray extension lock: The tray extension lock helps extend the tray.

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rear view

The following components are located at the rear of the printer:

1. Parallel (IEEE 1284) connector: The parallel connector connects the printer to the computer using the parallel cable.

2. EIO Slot: The EIO slot is used to install the Jetdirect print server card for networking The HP Jetdirect 620n print server card is included with HP Business Inkjet 2800dtn Printer SKU.

3. Auto-duplex unit: The auto-duplex unit provides automatic printing on both sides of a sheet of paper. The auto-duplex unit is available with HP Business

Inkjet 2800/2800dt/2800dtn Printer SKUs.

4. Paper guide: The paper guide guides paper during rear manual feed.

5. Rear manual feed slot: The rear manual feed slot is used to perform manual feed using rear panel.

6. Rear access panel (cleanout) : The rear access panel must be removed to install the auto-duplex unit and clear paper jams.

7. Network connector: The network connector connects the printer directly to the network. It is available with HP Business Inkjet 2800dtn Printer SKU.

8. Power input: The required power input for the printer.

9. Universal Serial Bus connector: The USB connector is used for plug and play printing support.

Rear View of the Printer

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printing supplies area

The following components are available in the printing supplies area:

Printing Supplies Area

1. Ink cartridge cover: The ink cartridge cover covers the ink cartridges.

2. Printhead cover : The printhead cover covers the printheads.

3. Printhead latch: The printhead latch provides access to install or remove printheads from their color-coded slots.

4. Printheads : The product has four separate color printheads. Each printhead must be placed in its color-coded slot.

5. Ink cartridges: The product has four separate colored ink cartridges. Each ink cartridge must be placed in its color-coded slot.

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control panel

Control Panel Buttons and LEDs

The functions of the Control Panel are:

• Change printer settings.

• View printer status.

• View printer messages.

• Diagnose printer problems.

The components located on the Control Panel are:

1. Power button : The Power button is used to turn the printer on and off.

2. Help button : The Help button is used to provide information about LCD printer messages and menu items.

3. Attention light: The Attention light is used to indicate the following three states:

• Off: Indicates that there are no conditions that require attention. A

printer status message usually accompanies this indicator.

• Flashing: Indicates that the printer has encountered errors, such as a

paper jam. Such errors can be resolved by user intervention. The LCD displays an error message when the Attention light is flashing.

• Flashing alternately with Ready light: Indicates that the printer has

encountered a critical error. The LCD displays a critical error message.

4. Ready light: The Ready light is used to indicate the following three states:

• On: Indicates that the printer is online and ready to accept print jobs.

• Off: Indicates that the printer is turned off.

• Flashing: Indicates that the printer is initializing, canceling a print job, or

turning off.

5. LCD display: The LCD display is used to display status and error messages, and ink cartridge levels.

6. Back button : The Back button is used to move backwards by one level in a menu.

7. Up and Down arrow buttons: The Up and Down arrow buttons are used to navigate through menu items. These buttons also increase or decrease

numerical values in a menu item.

8. Select button : The Select button is used to enter a menu and select a highlighted menu item.

9. Cancel Job button: The Cancel Job button is used to cancel the current print job. The time taken by the button to cancel a print job varies depending upon the size of a print job. Typically, it is pressed only once to cancel a print job. The Cancel button exits all menus.

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10. Resume button: The Resume button is used to resume an interrupted printing process. Similar to the Cancel button, the Resume button exits all

menus.

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specifications

optimized dpi on HP premium photo papers,

specifications

The following table lists the different printer specifications:

Parameter Values

Print Speeds • Draft mode:

Print Quality • Print Quality: Better than or equal to BIJ2600

Printheads and Ink Supplies

Paper Handling

Media Size and Types

Reliability • 150,000 page life

I/O Interface • IEEE 1284- compliant bi-directional parallel

o Black text: 24 ppm o Mixed text/color graphics: 21 ppm

• Laser-quality speed:

o Black text: 7 ppm o Mixed text/color graphics: 5.5 ppm

• Color: HP enhanced Color Layering Technology with PhotoREt III for photo quality (up to 4,800 by 1,2001,200 by 1,200-input dpi)

• 4 CMYK user replaceable printheads (TIJ3.0 Cyppo/Expresso ink)

• 4 CMYK ink supplies (1750 page black, 1750 page color)

• 150- sheet multipurpose tray (supports up to 22 envelopes, 60 cards, 30 transparencies, 30 sheets of labels)

o Front manual feed: up to 10 sheets

capacity

o Rear manual feed: 1 sheet capacity

• 250- sheet input tray (standard with HP Business Inkjet 2800dt and 2800dtn printers)

• 100- sheet output tray

• Automatic two-sided printing module (standard

with HP Business Inkjet 2800dt and 2800dtn printers)

• Sizes: from 4 by 6 inches postcards to 13 by 19 inches posters

• Weight: 16 to 36 lb bond, up to 110 lb index card, 11 mils thick

• Types: CP1700 supported media

• Duty cycle 12,000 pages/month

• USB 2.0 compliant full speed

• EIO slot for EIO networking

• User upgradeable DIMM slots

• 1 power button, 5 push buttons and 1 toggle

button; 2 LED for alert and status; 2x20 character backlit LCD display

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Software

PostScript 3 emulation printer driver for IBM

Unix®: Printer installation software for UNIX®

UX, Sun Solaris) networks is available for

Number

Compatibility

• Operating systems:

o Windows 95, 98, Me, 2000, NT4.0, XP o Macintosh OS X: Macintosh OS 10.3 is

supported only with network connections

o OS/2: For information about using the IBM

OS/2, refer to the URL

http://www7.software.ibm.com/2bcprod.ns f

o For information about using Linux with HP

printers, refer to the URL

http://www.linuxprinting.org/

(HPdownload at http://www.hp.com/

o MS-DOS printer driver support through third-

party applications

• Drivers: PCL5/PCL6, PS3

Color Management

Table Displaying the HP Business Inkjet 2800 Printer Series Datasheet

Support for ICM, ColorSync, ICC Profiles, Pantone

Note

The laser -quality speed comparison compares the pages per minute speeds of the HP Business Inkjet 2800 Printer Series against the benchmark of the HP Color LaserJet

4600 at comparable print quality. This comparison is based solely on the internal testing of HP.

The following table displays ordering information:

Product

Printer SKUs

HP Business Inkjet 2800 C8174A HP Business Inkjet 2800dt C8163A HP Business Inkjet 2800dtn C8164A

Paper Handling 250-Sheet Input Tray C8261A HP Auto -Duplex Unit C8258A

Print Supplies HP No.10 Black Ink Cartridge (69 ml) - upto 1750 pages C4844A HP No.11 Cyan Ink Cartridge (28 ml) - upto 1750 pages C4836A HP No.11 Magenta Ink Cartridge (28 ml) - upto 1750 pages C4837A HP No.11 Yellow Ink Cartridge (28 ml) - upto 1750 pages C4838A HP No.11 Black Printhead - up to 16,000 pages C4810A HP No.11 Cyan Printhead - up to 24,000 pages C4811A HP No.11 Magenta Printhead - up to 24,000 pages C4812A HP No.11 Yellow Printhead - up to 24,000 pages C4813A Cables HP IEEE-1284 A-B Parallel Cable (2 meter) C2950A HP IEEE-1284 A-B Parallel Cable (3 meter) C2951A

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HP USB A-B (2 meter) C6518A Print Server Cards HP Jetdirect 620N Print Server/Internet Connector (EIO Module;

J7934A

Fast Ethernet) HP Jetdirect 625N Print Server/Internet Connector (EIO Module;

J7960A Gigabit) HP Jetdirect 680N Wireless 802.11b EIO Print Server J6058A HP Jetdirect EW2400 External Fast Ethernet Wired and Wireless

J7951A

802.11g Print Server HP Jetdirect 500x TR External Print Server J3264A HP Jetdirect 500x 10/100 External Print Server J3265A HP Jetdirect 300x 10/100 External Print Server J3263A HP Jetdirect 380x 802.11b Wireless External Print Server J6061A

Table Displaying the HP Business Inkjet 2800 Printer Series Ordering Information

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competitive test suites

Laser-Quality Speed (LQS) is an HP -developed specification that helps customers compare the print speeds of HP Business Inkjets with HP Color LaserJets.

LQS benchmarks the page-per-minute speeds of the HP Business Inkjet series printers against the HP Color LaserJets at comparable print quality. This comparison is based solely on the internal tests of HP. Performance benchmarking is done on the basis of:

• Total of 40 plus mono and color files fr om more than 10 popular office

applications

• Total of more than 220 pages (16% b/w, 84% color)

The parameters are:

• Typical applications such as Word, Excel, PowerPoint, Netscape Navigator,

Acrobat, Lotus Notes, Internet Explorer, Publisher, Corel Draw, Pho toshop, Freelance Graphics, and Adobe Illustrator

• Complexity

• Length

Benefits of LQS

The benefits of LQS are:

• Fair Comparison : LQS provides a reasonable standard to compare an HP

Business Inkjet against an HP Color LaserJet without the benefit of having an industry standard speed specification across LaserJet and Inkjet.

• Robust Testing : Using a complete suite of representative office applications,

document lengths and complexities, ensure that Business Inkjets deliver according to customer experiences.

Applications Used in the Competitive Speed Test Suites

This benchmarking suite is HP-managed and consists of internal and externally sourced customer representative files. The suite is designed to be a representative of documents created using typical applica tions, which are similar in complexity and length, printed using a shared color printer.

Applications Mono Docs Color Docs

Word 2 5 Excel 3 4 PowerPoint 1 4 Netscape Navigator 1 2 Acrobat 1 3 Lotus Notes - 1 Internet Explorer 1 2 Publisher - 3 Corel Draw - 2 Photo Shop - 3 Freelance Graphics - 2 Adobe Illustrator - 2 Total 9 33

Applications Used in Competitive Speed Test Suites

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user replaceable components

The user replaceable components available in the HP Business Inkjet 2800 Printer Series are:

Part Name Part Number

ASSY-INPUT TRAY MAIN C8174-67012 ASSY-OUTPUT TRAY C8174-67013 ASSY-2nd BIN SVC C8174-67014 BEZEL-PDL SVC C8174-67049 ASSY-CLEANOUT TROUGH SVC C8174-67031 AUTO DUPLEX SVC C8174-67028 ASSY-PICK ROLLER SVC C8174-67015 COVER-SHIELD DIMM SVC C8174-67010 PICK ROLLER CLEANING SHEET C8174-67057

List of User Replaceable Components

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consumables

Consumables provided with the HP Business Inkjet 2800 Printer Series include:

• Ink Cartridges

• Printheads

• HP Media Types

Ink Cartridges

Ink Cartridges for the Printer

The following table lists ink cartridge details, such as the part number and price:

Model Part

number

Black ink cartridge (in-box only) HP No.10 Black ink cartridge C4844A 69cc US$33.99 1750

HP No.11 Cyan ink cartridge C4836A 28cc US$33.99 1750

HP No.11 Magenta ink cartridge HP No.11 Yellow ink cartridge C4838A 28cc US$33.99 1750

Table Listing Ink Ca rtridge Details

C4840A 28cc - 700 pages

C4837A 28cc US$33.99 1750

Volume Price Yield

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