HP 27vx User Guide

User Guide
© 2012, 2015 HP Development Company, L.P.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.
Third Edition: September 2015
Second Edition: April 2015
First Edition: December 2012
Document Part Number: 721112-003
About This Guide
This guide provides information on monitor features, setting up the monitor, using the software and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
TIP: Text set off in this manner provides helpful hints.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Product features ........................................................................................................................................... 1
HP monitors ........................................................................................................................................................... 1
2 Safety and maintenance guidelines ................................................................................................................ 2
Important safety information ............................................................................................................................... 2
Maintenance guidelines ......................................................................................................................................... 3
Cleaning the monitor ........................................................................................................................... 3
Shipping the monitor ........................................................................................................................... 3
3 Setting up the monitor ................................................................................................................................... 4
Use caution when setting up the monitor ............................................................................................................. 4
Attaching the monitor base ................................................................................................................................... 4
Rear components ................................................................................................................................................... 6
Connecting the cables ............................................................................................................................................ 7
Front panel controls .............................................................................................................................................. 9
Adjusting the monitor .......................................................................................................................................... 10
Turning on the monitor ....................................................................................................................................... 10
HP watermark and image retention policy ......................................................................................................... 11
Locating the rating label ..................................................................................................................................... 11
Installing a cable lock .......................................................................................................................................... 12
Downloading the monitor drivers ....................................................................................................................... 12
Installing from the disc ..................................................................................................................... 12
Downloading from the Web .............................................................................................................. 12
4 Using My Display software ........................................................................................................................... 14
Installing the software ........................................................................................................................................ 14
Using the software .............................................................................................................................................. 14
Downloading the software .................................................................................................................................. 15
Appendix A Support and troubleshooting ......................................................................................................... 16
Solving common problems .................................................................................................................................. 16
Button lockouts ................................................................................................................................................... 16
Product support ................................................................................................................................................... 17
Preparing to call technical support ..................................................................................................................... 17
v
Appendix B Technical specifications ................................................................................................................ 18
50.8 cm / 20" models ........................................................................................................................................... 18
54.6 cm / 21.5" models ....................................................................................................................................... 19
58.4 cm / 23" models ........................................................................................................................................... 20
63.5 cm / 25" models ........................................................................................................................................... 21
68.6 cm / 27" models ........................................................................................................................................... 22
Recognizing preset display resolutions .............................................................................................................. 23
20” models ........................................................................................................................................ 23
22”, 23”, 25”, 27” models ................................................................................................................. 23
Power adapters ................................................................................................................................. 24
Entering user modes ........................................................................................................................................... 24
Energy saver feature ........................................................................................................................................... 24
Appendix C Accessibility ................................................................................................................................. 25
Supported assistive technologies ....................................................................................................................... 25
Contacting support .............................................................................................................................................. 25
vi

1 Product features

HP monitors

NOTE: Some models described in this guide may not be available in your country or region.
The monitor models and features include:
50.8 cm (20-inch) diagonal viewable area display with 1600 x 900 resolution, plus full-screen support for lower resolutions: includes custom scaling for maximum image size while preserving original aspect ratio
54.6 cm (21.5-inch) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
58.4 cm (23-inch) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
63.5 cm (25-inch) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
68.6 cm (27-inch) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
LED backlight that consumes less energy than traditional CCFL backlights
Tilt capability and wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side
Video signal input to support VGA analog
Video signal input to support DVI digital
Video signal input to support high-definition multimedia interface (HDMI)
Plug and play capability if supported by your operating system
Security slot provision on rear of monitor for optional cable lock
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
My Display for adjusting monitor settings
High-bandwidth digital content protection (HDCP) on DVI and HDMI (for select models with HDMI) inputs
Software and documentation disc that includes monitor drivers and product documentation
Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided on your media disc, if
one is included, or in your documentation kit. To locate updates to the user guide for your product, go to
http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-
screen instructions.
HP monitors 1

2 Safety and maintenance guidelines

Important safety information

A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your media disc, if one is included, or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the monitor by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at
http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over.
NOTE: This product is suitable for entertainment purposes. Consider placing the display in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause disturbing reflections from the screen.
2 Chapter 2 Safety and maintenance guidelines

Maintenance guidelines

To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objects of any kind into cabinet slots or other openings.
Do not drop the monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from getting scratched, defaced, or broken.

Cleaning the monitor

1. Turn off the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.

Shipping the monitor

Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
Maintenance guidelines 3

3 Setting up the monitor

To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below.

Use caution when setting up the monitor

To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
If installing a stand, lay the monitor face down on a flat surface covered with a protective sheet foam or non­abrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the front panel buttons.
NOTE: Your monitor may look different from the monitor in this illustration.

Attaching the monitor base

CAUTION: The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause
damage.
TIP: For monitor displays with glossy bezels, consider the placement of the display, because the bezel
might cause interfering reflections from surrounding light and bright surfaces.
1. Lift the monitor from its box and place it face down on a flat surface.
4 Chapter 3 Setting up the monitor
2. Insert the stand into the slot on the back of the display head until it clicks.
3. Attach the base to the stand.
NOTE: For the 25” and 27” models, tighten the screw on the bottom of the base by hand. For all other
models, attach the base to the stand and the plastic hook will automatically lock.
Attaching the monitor base 5

Rear components

Component Function
1 HDMI* Connects the HDMI cable from the computer to the monitor.
2 DVI-D Connects the DVI-D cable from the computer to the monitor.
3 VGA Connects the VGA cable from the computer to the monitor.
4 DC Power LED Illuminates when power adapter is connected to the monitor.
5 DC Power Connector Connects the DC power adapter to the monitor.
* select models
NOTE: Some models described in this guide may not be available in your country or region.
6 Chapter 3 Setting up the monitor

Connecting the cables

1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a signal cable.
NOTE: The monitor is capable of supporting analog, digital, or HDMI input. The video mode is
determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the +/source button on the front panel or through the On-Screen Display (OSD) feature by pressing the Menu button.
For analog operation, use a VGA signal cable. Connect the VGA signal cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the computer.
For DVI digital operation, use a DVI-D signal cable. Connect the DVI-D signal cable to the DVI connector on the rear of the monitor and the other end to the DVI connector on the computer.
OR
Connecting the cables 7
Connect one end of the HDMI cable to the HDMI connector on the back of the monitor (select models) and the other end of the HDMI cable to the input device. The HDMI cable is not included. Connect the HDMI signal cable to the HDMI connector on the rear of the monitor and the other end to the HDMI connector on the computer.
3. Connect the round end of the power supply cord to the monitor, and then connect one end of the power
cord to the power supply and the other end to a grounded electrical outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.
8 Chapter 3 Setting up the monitor

Front panel controls

NOTE: Some models described in this guide may not be available in your country or region.
Control Function
1
2
3
4
5
6
Menu Opens, selects or exits the OSD menu.
Auto adjustment Press and hold to automatically adjust the screen image.
NOTE: This item can only be used with a VGA input signal.
Quick View/Minus If the OSD menu is on, press to navigate backward through the
OSD menu and decrease adjustment levels.
If the OSD menu is inactive, press to activate the Quick View button that chooses different settings (HP Enhance+, Movie, Photo, Gaming, Text, Custom)
Plus/source If the OSD menu is on, press to navigate forward through the
OSD menu and increase adjustment levels.
If the OSD menu is inactive, press to activate the source button that chooses the video signal input (VGA, DVI, or HDMI)
OK If the OSD menu is on, press to select the highlighted menu
item.
Power Turns the monitor on or off.
NOTE: The front panel controls on the 25" and 27" models are inactive unless they are illuminated. To
activate the controls, tap on the area where the icons are located. All icons will become illuminated and active. The backlight for the icons will turn off upon exit from the OSD or when the OSD times out.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
Front panel controls 9

Adjusting the monitor

Tilt the monitor panel forward or backward to set it to a comfortable eye level.

Turning on the monitor

1. Press the power button on the front of the monitor to turn it on.
2. Press the power button on the computer to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a
prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty.
* A prolonged period of time is 12 consecutive hours of non-use.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the front of the monitor,
then select Management > Bezel Power LED > Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message shows which input (VGA, DVI, or HDMI) is the current active signal, the status of the auto-switch source setting (On or Off; factory default is On), the default source signal (factory default is Auto-switch), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display. If two or more inputs are active, the monitor will display the default input source. If the default source is not one of the active inputs, then the monitor will display the highest ranking priority input in the following order: DVI, HDMI, then VGA. You can change the default source in the OSD by pressing the front panel Menu button and selecting Source Control > Default Source.
10 Chapter 3 Setting up the monitor

HP watermark and image retention policy

The monitor models provide ultra-wide viewing angles and advanced image quality suitable for a wide variety of advanced image quality applications. This panel technology, however, is not suitable for applications that exhibit static, stationary or fixed images for long periods of time without the use of screen savers. These types of applications may include camera surveillance, video games, marketing logos, and templates that are displayed on the screen for a prolonged period of time. Static images may cause image retention damage that could look like stains or watermarks on the monitor's screen.
Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the display when the system is idle.

Locating the rating label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about the monitor model. The rating label is located on the bottom of the monitor.
HP watermark and image retention policy 11

Installing a cable lock

You can secure the monitor to a fixed object with an optional cable lock available from HP.

Downloading the monitor drivers

After you determine that you need to update, you can install the .INF and .ICM files from the disc or download them.

Installing from the disc

To install the .INF and .ICM files on the computer from the disc:
1. Insert the disc in the computer optical drive. The disc menu is displayed.
2. View the HP Monitor Software Information file.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the
event of an installation error. Refer to the HP Monitor Software Information file on the disc.

Downloading from the Web

If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site:
1. Go to
2. Select Drivers & Downloads, type your monitor model in the Find my product search field, and click Go.
http://www.hp.com/support and select the appropriate country and language.
3. If necessary, select your monitor from the list.
4. Select your operating system, and then click Next.
12 Chapter 3 Setting up the monitor
5. Click Driver - Display/Monitor to open the list of drivers.
6. Click on the driver.
7. Click the System Requirements tab, and then verify that your system meets the program minimum
requirements.
8. Click Download and follow the on-screen instructions to download the software.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the
event of an installation error. Refer to the HP Monitor Software Information file on the disc.
Downloading the monitor drivers 13
4Using My Display software
The disc provided with the monitor includes My Display software. Use My Display software to choose preferences for optimum viewing. You can select settings for gaming, movies, photo editing or just working on documents and spreadsheets. You can also easily adjust settings such as brightness, color, and contrast using My Display software.

Installing the software

To install the software:
1. Insert the disc in your computer disc drive. The disc menu is displayed.
2. Select the language.
NOTE: This choice selects the language you will see while installing the software. The language of the
software itself will be determined by the operating system language.
3. Click Install My Display Software.
4. Follow the on-screen instructions.
5. Restart the computer.

Using the software

To open the My Display software:
1. Click the HP My Display icon on the taskbar.
Or
Click Windows Start ™ on the taskbar.
2. Click All Programs.
3. Click HP My Display.
4. Select HP My Display.
For additional information, refer to the on-screen Help within the software.
14 Chapter 4 Using My Display software

Downloading the software

If you prefer to download the My Display software, follow the instructions below.
1. Go to
2. Select Drivers & Downloads, type your monitor model in the Find by product search field, and click Go.
3. If necessary, select your monitor from the list.
4. Select your operating system, and then click Next.
5. Click Utility - Tools to open the list of utilities and tools.
6. Click HP My Display.
7. Click the System Requirements tab, and then verify that your system meets the program minimum
8. Click Download and follow the on-screen instructions to download My Display.
http://www.hp.com/support and select the appropriate country and language.
requirements.
Downloading the software 15

A Support and troubleshooting

Solving common problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem Possible Cause Solution
Screen is blank. Power cord is disconnected. Connect the power cord.
Power button is turned off. Press the front panel power button.
NOTE: If pressing the power button has no effect, press and
hold the power button for 10 seconds to disable the power button lockout feature.
Video cable is improperly connected. Connect the video cable properly. Refer to
cables on page 7 for more information.
System is in sleep mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card compatibility. Open the OSD menu and select the Input Control menu. Set
Auto-Switch Input to Off and manually select the input.
Image appears blurred, indistinct, or too dark.
Check Video Cable is displayed on screen.
Input Signal Out of Range is displayed on screen.
The monitor is off but it did not seem to enter into a low­power sleep mode.
OSD Lockout is displayed. The monitor's OSD Lockout function
Power Button Lockout is
displayed.
Brightness is too low. Open the OSD menu and select Brightness to adjust the
brightness scale as needed.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is off while connecting the video cable.
Video resolution and/or refresh rate are set higher than what the monitor supports.
The monitor's power saving control is disabled.
is enabled.
The monitor's Power Button Lockout function is enabled.
Change the settings to a supported setting (see
preset display resolutions on page 23).
Open the OSD menu and select Power Control > Auto-Sleep
Mode and set auto-sleep to On.
Press and hold the Menu button on the side panel for 10 seconds to disable the OSD Lockout function.
Press and hold the power button for 10 seconds to unlock the power button function.
Connecting the
Recognizing

Button lockouts

Holding down the power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the display is powered on, displaying an active signal, and the OSD is not active.
16 Appendix A Support and troubleshooting

Product support

For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button.
NOTE: The monitor user guide, reference material, and drivers are available at
support.
If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to
country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
Find support telephone numbers
Locate an HP service center
http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:
Monitor model number
Monitor serial number
Purchase date on invoice
http://www.hp.com/
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software you are using
Product support 17

B Technical specifications

NOTE: All specifications represent the typical specifications provided by HP's component manufacturers;
actual performance may vary either higher or lower.
NOTE: Some models described in this guide may not be available in your country or region.

50.8 cm / 20" models

Display 50.8 cm wide screen 20 inches wide screen
Viewable Image Size 50.8 cm diagonal 20–inch diagonal
Tilt -5 to 25°
Maximum Weight (Unpacked) 2.8 kg 6.2 lbs
Dimensions (include base)
Height
Depth
Width
Maximum Graphic Resolution 1600 x 900 (60 Hz) analog input
Optimum Graphic Resolution 1600 x 900 (60 Hz) analog input
Text Mode 720 × 400
Dot Pitch 0.277 (H) × 0.277 (V) mm
Pixels Per Inch 92 PPI
Horizontal Frequency 24 to 83 kHz
Vertical Refresh Rate 50 to 76 Hz
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Relative Humidity 20 to 70%
36.6 cm
17.1 cm
46.6 cm
1600 x 900 (60 Hz) digital input
1600 x 900 (60 Hz) digital input
5 to 35° C
-20 to 60° C
14.5 inches
6.73 inches
18.4 inches
41 to 95° F
-4 to 140° F
Power Source 100 – 240 VAC 50/60 Hz
Altitude:
Operating
Storage
Measured Power Consumption:
18 Appendix B Technical specifications
0 to 5000 m
0 to 12192 m
0 to 16,400 feet
0 to 40,000 feet
Full Power
Typical Settings
Sleep
22 watts
20 watts
<0.5 watts
Switch Off
Input Terminal One VGA connector; one DVI connector

54.6 cm / 21.5" models

Display 54.6 cm wide screen 21.5 inches wide screen
Viewable Image Size 54.6 cm diagonal 21.5–inch diagonal
Tilt -5 to 25°
Maximum Weight (Unpacked) 3.0 kg 6.61 lbs
Dimensions (include base)
Height
Depth
Width
Maximum Graphic Resolution 1920 x 1080 (60 Hz) analog input
Optimum Graphic Resolution 1920 x 1080 (60 Hz) analog input
<0.5 watts
38.5 cm
17.1 cm
49.9 cm
1920 x 1080 (60 Hz) digital input
1600 x 900 (60 Hz) digital input
15.2 inches
6.73 inches
19.7 inches
Text Mode 720 × 400
Dot Pitch 0.2480 (H) × 0.2480 (V) mm
Pixels Per Inch 102 PPI
Horizontal Frequency 24 to 94 kHz
Vertical Refresh Rate 50 to 76 Hz
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Relative Humidity 20 to 70%
Power Source 100 – 240 VAC 50/60 Hz
Altitude:
Operating
Storage
Measured Power Consumption:
Full Power
5 to 35° C
-20 to 60° C
0 to 5000 m
0 to 12192 m
28 watts
41 to 95° F
-4 to 140° F
0 to 16,400 feet
0 to 40,000 feet
54.6 cm / 21.5" models 19
Typical Settings
Sleep
Switch Off
26 watts
<0.5 watts
<0.5 watts
Input Terminal One VGA connector; one DVI connector; one

58.4 cm / 23" models

Display 58.4 cm wide screen 23 inches wide screen
Viewable Image Size 58.4 cm diagonal 23–inch diagonal
Tilt -5 to 25°
Maximum Weight (Unpacked) 3.5 kg 7.72 lbs
Dimensions (include base)
Height
Depth
Width
Maximum Graphic Resolution 1920 x 1080 (60 Hz) analog input
Optimum Graphic Resolution 1920 x 1080 (60 Hz) analog input
HDMI connector
40.4 cm
17.1 cm
53.23 cm
1920 x 1080 (60 Hz) digital input
1920 x 1080 (60 Hz) digital input
15.95 inches
6.73 inches
20.96 inches
Text Mode 720 x 400
Dot Pitch 0.265 (H) x 0.265 (V) mm
Pixels Per Inch 96 PPI
Horizontal Frequency 24 to 94 kHz
Vertical Refresh Rate 50 to 76 Hz
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Relative Humidity 20 to 70%
Power Source 100 – 240 VAC 50/60 Hz
Altitude:
Operating
Storage
Measured Power Consumption:
Full Power
5 to 35° C
-20 to 60° C
0 to 5000 m
0 to 12192 m
30 watts
28 watts
41 to 95° F
-4 to 140° F
0 to 16,400 feet
0 to 40,000 feet
20 Appendix B Technical specifications
Typical Settings
Sleep
Switch Off
<0.5 watts
<0.5 watts
Input Terminal One VGA connector; one DVI connector; one

63.5 cm / 25" models

Display 63.5 cm wide screen 25 inches wide screen
Viewable Image Size 63.5 cm diagonal 25–inch diagonal
Tilt -5 to 25°
Maximum Weight (Unpacked) 4.41 kg 9.71 lbs
Dimensions (include base)
Height
Depth
Width
Maximum Graphic Resolution 1920 x 1080 (60 Hz) analog input
Optimum Graphic Resolution 1920 x 1080 (60 Hz) analog input
HDMI connector
42.94 cm
19.23 cm
57.77 cm
1920 x 1080 (60 Hz) digital input
1920 x 1080 (60 Hz) digital input
16.91 inches
7.57 inches
22.74 inches
Text Mode 720 × 400
Dot Pitch 0.288 (H) x 0.288 (V) mm
Pixels Per Inch 88 PPI
Horizontal Frequency 24 to 94 kHz
Vertical Refresh Rate 50 to 76 Hz
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Relative Humidity 20 to 70%
Power Source 100 – 240 VAC 50/60 Hz
Altitude:
Operating
Storage
Measured Power Consumption:
Full Power
5 to 35° C
-20 to 60° C
0 to 5000 m
0 to 12192 m
30 watts
28 watts
41 to 95° F
-4 to 140° F
0 to 16,400 feet
0 to 40,000 feet
63.5 cm / 25" models 21
Typical Settings
Sleep
Switch Off
<0.5 watts
<0.5 watts
Input Terminal One VGA connector; one DVI connector; one

68.6 cm / 27" models

Display 68.6 cm wide screen 27 inches wide screen
Viewable Image Size 68.6 cm diagonal 27–inch diagonal
Tilt -5 to 25°
Maximum Weight (Unpacked) 5.3 kg 11.68 lbs
Dimensions (include base)
Height
Depth
Width
Maximum Graphic Resolution 1920 x 1080 (60 Hz) analog input
Optimum Graphic Resolution 1920 x 1080 (60 Hz) analog input
HDMI connector
45.46 cm
19.24 cm
62.26 cm
1920 x 1080 (60 Hz) digital input
1920 x 1080 (60 Hz) digital input
17.9 inches
7.58 inches
24.51 inches
Text Mode 720 × 400
Dot Pitch 0.311 (H) x 0.311 (V) mm
Pixels Per Inch 82 PPI
Horizontal Frequency 24 to 94 kHz
Vertical Refresh Rate 50 to 76 Hz
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Relative Humidity 20 to 70%
Power Source 100 – 240 VAC 50/60 Hz
Altitude:
Operating
Storage
Measured Power Consumption:
Full Power
5 to 35° C
-20 to 60° C
0 to 5000 m
0 to 12192 m
35 watts
32 watts
41 to 95° F
-4 to 140° F
0 to 16,400 feet
0 to 40,000 feet
22 Appendix B Technical specifications
Typical Settings
Sleep
Switch Off
<0.5 watts
<0.5 watts
Input Terminal One VGA connector; one DVI connector; one
HDMI connector

Recognizing preset display resolutions

The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
NOTE: Some models described in this guide may not be available in your country or region.

20” models

Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz)
1 640 × 480 31.469 59.94
2 720 × 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45 60
6 1280 x 1024 63.981 60.02
7 1440 x 900 55.935 59.887
8 1600 x 900 60 60

22”, 23”, 25”, 27” models

Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz)
1 640 x 480 31.469 59.94
2 720 x 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45 60
6 1280 × 1024 63.981 60.02
7 1440 × 900 55.935 59.887
8 1600 × 900 60 60
9 1680 × 1050 65.29 59.954
10 1920 × 1080 67.5 60
Recognizing preset display resolutions 23
Preset Timing Name Pixel Format Horz Freq (kHz) Vert Freq (Hz)
1 480p 720 × 480 31.469 60
2 576p 720 × 576 31.25 50
3 720p50 1280 × 720 37.5 50
4 720p60 1280 × 720 45 60
5 1080p60 1920 x 1080 67.5 60
6 1080p50 1920 x 1080 56.25 50

Power adapters

Manufacturer Model Number Power Supply Rating Monitor Models
LiteOn PA-1041–71TA-LF 40W/12V 50.8 cm/20-inch, 54.6 cm/
LiteOn PA-1041-91AM-LF 40W/19V 54.6 cm/21.5-inch, 58.4 cm/
APD DA-50F19–AAAF 50W/19V 63.5 cm/25-inch and 68.6 cm/
21.5-inch, and 58.4 cm/23-inch
23-inch, and 63.5 cm/25-inch
27-inch

Entering user modes

The video controller signal may occasionally call for a mode that is not preset if:
You are not using a standard graphics adapter.
You are not using a preset mode.
It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, then recognizes the new mode just as it does a preset mode. In addition to the factory preset modes, there are at least 10 user modes that can be entered and stored.

Energy saver feature

The monitors support a reduced power state. The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and the power light is turned amber. When the monitor is in the reduced power state, the monitor will utilize 0.5 watts of power. There is a brief warm up period before the monitor will return to its normal operating mode.
Refer to the computer manual for instructions on setting energy saver features (sometimes called power management features).
NOTE: The above power saver feature only works when connected to computers that have energy saver
features.
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enter into the reduced power state at a predetermined time. When the monitor's Energy Saver utility causes the monitor to enter the reduced power state, the power light blinks amber.
24 Appendix B Technical specifications

C Accessibility

HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices.

Supported assistive technologies

HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on the external source connected to your monitor to locate more information about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer
support for that product.

Contacting support

We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time.
NOTE: Support is in English only.
Supported assistive technologies 25
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