HP 27SV User Manual

Download

Page 1

User Guide

Page 2

Page 3

© 2015 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company.

Document Part Number: 819651-001

First Edition (Mar 2015)

Page 4

About This Guide

This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications.

WARNING! Text set off in this manner indicates that failure to follow directions

could result in bodily ha

rm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

Page 5

Table of Contents

About This Guide

1. Product Features

HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2. Safety and Maintenance Guidelines

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3. Setting Up the Monitor

Unpacking the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting Monitor Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the Audio Cable (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

High-Bandwidth Digital Content Protection (HDCP) 

(Available on Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4. Operating the Monitor

CD Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the monitor driver software from the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Downloading updated drivers from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How To Adjust A Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Adjusting The Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting Video Input Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adjusting Screen Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power-Saver Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

A. Troubleshooting

Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Getting Support from hp.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preparing to Call Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Locating the Rating Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

B. Technical Specifications

HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Preset Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ENWW 1

Page 6

ENWW HP LCD Monitors 1

1. Product Features

HP LCD Monitors

The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with the following features:

• Large diagonal display

• Maximum graphics resolution:  1920 x 1080 @ 60Hz

Plus full-screen support for lower resolutions

• VGA analog signal

• DVI digital signal

• HDMI digital signal

• Easy viewing from a sitting or standing position, or while moving from one side of the monitor to the other

• Tilt adjustment

• Removable base

• Built in stereo speakers on select models

• Security lock slot for a locking security cable (security cable sold separately)

• Plug and Play capability, if supported by your computer system

• On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization

• Power Saver to reduce energy consumption

• HDCP (High Bandwidth Digital Content Protection) on DVI input for select models

• Software and utilities CD, containing the following:  Drivers Documents

Page 7

2 Chapter 2. Safety and Maintenance Guidelines ENWW

2. Safety and Maintenance Guidelines

Important Safety Information

A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your media disc, if one is included, or in your documentation kit.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding featur

e. The grounding plug is an

important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

• Disconnect power from the product by unplugging the power cord from the e

lectrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that n

o one may accidentally step on or trip over them. Do not pull on a cord or cable.

When unplugging from the electrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety

and Comfort Guide . It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at

http://www.hp.com/ergo and/or on the documentation CD, if

one is included with the monitor.

CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, sca

nner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.

Use the appropriate and correctly sized furnitur

e designed to properly support your

HP LCD monitor.

WARNING: LCD monitors that are inappropriately situated on dressers, book

cases, shelves, desks, speake

rs, chests, or carts may fall over and cause personal injury. Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled, grabbed, or tripped over.

For displays with glossy bezels the user sho

uld consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

Safety Precautions

• Use only a power source and connection compatible with this monitor, as

indicated on the label/back plate of the monitor.

• Be sure the total ampere rating of the products connected to the outlet does not

ceed the current rating of the electrical outlet, and the total ampere rating of the

products connected to the power cord does not exceed the rating of the power

Page 8

ENWW Maintenance Guidelines 3

cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

• Install your monitor near a power outlet that you

can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

• Do not allow anything to rest on the power cord. Do not walk on the cord.

Maintenance Guidelines

To enhance the performance and extend the life of the monitor:

• Do not open the monitor cabinet or attempt to service this product yourself. Adjust o

nly those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.

• Use only a power source and connection appropriate for this monitor, as indicated o

n the label/back plate of the monitor.

• Be sure the total ampere rating of the products connected to the outlet does not ex

ceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

• Install the monitor near an outlet that

you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

• Turn the monitor off when not in use. You can substantially increase the life e

xpectancy of the monitor by using a screen saver program and turning off the

monitor when not in use

• Slots and openings in the cabinet are provided for ventilation. These openings mu

st not be blocked or covered. Never push objec ts of any kind into cabinet slots

or other openings.

• Do not drop the monitor or place it on an unstable surface.

• Do not allow anything to rest on the power cord. Do not walk on the cord.

• Keep the monitor in a well-ventilated area, away from excessive light, heat or mo

isture.

• When removing the monitor base, you must lay the monitor face down on a soft ar

ea to prevent it from getting scratched, defaced, or broken.

Cleaning the Monitor

1. Turn off the monitor and the computer.

2. Unplug the monitor from the wall outlet or the power brick.

3. Clean the monitor plastics with a clean cloth dampened with water.

4. Clean the monitor screen with an antistatic screen cleaner.

CAUTION: Do not use benzene, thinner, ammonia, or any other volatile

substances to clean the monitor or the scree

n. These chemicals may damage the

cabinet finish as well as the screen.

Page 9

4 Chapter 3. Setting Up the Monitor ENWW

3. Setting Up the Monitor

Unpacking the Monitor

1. Unpack the monitor. Make sure all contents are included. Store the packing box.

2. Turn off the computer and other attached devices.

3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected a

rea for placing the monitor screen-down while preparing it for installation.

Installing the Monitor

You can install the monitor on a desktop or wall-mount it. Place the monitor in a convenient, well-ventilated location near your computer. Connect the monitor cables after you have installed the monitor.

Preparing the monitor for desktop use

1. Set the monitor screen face down on a flat, soft, protected table or desk surface with th

e support column overhanging the edge.

CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD

screen; doing so can cause damage.

2. Press the base into the colum

n until it locks in position, and then secure the base

by tightening the screw on the bottom of the base.

Figure 3-1 Attaching the Base

Page 10

ENWW Installing the Monitor 5

3. Lift the monitor to an upright position and place on a flat, stable surface.

Figure 3-2 Monitor in upright position



Page 11

6 Chapter 3. Setting Up the Monitor ENWW

Preparing the monitor for wall-mounting

1. Check the stability of the wall-mounting

fixture.

WARNING! To reduce the risk of personal injury or of damage to the equipment, check that the wall-mounting fixture is adequately installed and secured before at

taching the monitor. Refer to the instructions supplied with the wall-mounting fixture

and check that it is capable of supporting the monitor.

2. Disconnect the power cable and any other cables from the monitor.

3. Place the monitor face down on a flat, protected surface.Slide the base away from

e bottom of the monitor.

Figure 3-3 Sliding the base away from the monitor

4. Four threaded holes are exposed on the back panel of the monitor. These holes

are for screws to attach the swing arm or other mounting fixture to the back of the monitor.

5. Follow the instructions included with the mo

unting fixture to ensure that the monitor is safely attached. The four threaded holes that are on the back of the panel are compliant with the VESA standard for mounting flat-panel monitors.

6. Attach a swing arm or other mounting fixture.

Page 12

ENWW Connecting Monitor Cables 7

Connecting Monitor Cables

Connecting the VGA (Analog) Cable or DVI-D (Digital) Cable or HDMI (Digital) Cable

Use a VGA video cable or a DVI-D cable or a HDMI cable

to connect your monitor to your computer. To use DVI, you must have a DVI-compliant graphic card. Connectors are located on the back of the monitor. Be sure the computer and monitor are turned off and unplugged.

1.To connect the VGA cable:

Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video

connector on the computer.

2.To connect the DVI-D cable:

Connect one end of the DVI-D video cable to the back of the monitor and the other e

nd to the DVI-D video connector on the computer. You can use this cable only if your computer has a DVI compliant graphics card installed. The monitor DVI-D connector and cable are included.

3. To connect the HDMI cable:

Connect one end of the HDMI cable to the back of the monitor and the other end to the

HDMI connector on the computer.

Figure 3-4 Connecting the VGA or a DVI-D or a HDM

I cable- connector locations

may vary

HDMI

VGA

DVI

NOTE: When using a VGA or DVI or HDMI signal, you must connect your audio

separately because a VGA or DVI o

r HDMI signal converts only video data, not audio

data.

Page 13

8 Chapter 3. Setting Up the Monitor ENWW

Connecting the Audio Cable (Select Models)

Connect the built-in monitor speakers to the computer by using the audio cable as shown in the following illustration

Figure 3-5 connecting the Audio Cables - connector locations may vary

High-Bandwidth Digital Content Protection (HDCP)  (Available on Select Models)

Your monitor supports HDCP and can receive high-definition content. High-definition content is available in many sources, such as Blue-ray Disc devices or HDTV air or cable broadcasts. If you do not have an HDCP-enabled monitor, you will see a blank screen or a lower resolution picture when playing high-definition protected content. Your computer graphics card and monitor must both support HDCP to display protected content.

Page 14

ENWW Connecting the Power Cable 9

Connecting the Power Cable

1. Follow all Electrical and Power Warnings

WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety fe

ature.

Plug the power cord into a grounded (earthed) electrical outlet.

Be sure that the grounded power outlet you pl

ug the power cord into is easily accessible to the operator and located as close to the equipment as possible. A power cord should be routed so that it is not likely to be walked on or pinched by items that are placed upon it or against it.

Do not place anything on power cords or cables. Arrange them so that no one may a

ccidentally step on or trip over them. Do not pull on a cord or cable.

See"Technical Specification" (Appendix B) for additional information.

Figure 3-6 Connecting the power cable

2. Connect one end of the power cable to the monitor and the other end to a

grounded electrical outlet.

WARNING! To prevent injury from electrical shock, you should do one of the

following if a properly grounded electrical outle

t is not available: (1) You should use an electrical outlet adapter that provides proper grounding. (2) You should have a properly grounded electrical outlet installed.

Page 15

10 Chapter 3. Setting Up the Monitor ENWW

Adjusting the Tilt

For optimal viewing, adjust the screen tilt to your own preference, as follows:

1. Face the front of the monitor and hold the base so that you do not topple the mo

nitor while changing the tilt.

2. Adjust the tilt by moving the top edge of the mo

nitor either toward or away from

you, without touching the screen.

Figure 3-7 Tilt adjustment

Page 16

ENWW CD Software and Utilities 11

4. Operating the Monitor

CD Software and Utilities

The CD that is included with this monitor contains drivers and software that you can install on your computer.

Installing Drivers

If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet.

Installing the monitor driver software from the CD

To install the monitor driver software from the CD:

1. Insert the CD in your computer CD drive. The CD menu appears.

2. Select the language.

3. Click Inst

all Monitor Driver Software.

4. Follow the on-screen instructions.

5. Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings.

Refer to the Windows

operating system documentation for more information.

NOTE: You might need to install the digitally signed monitor drivers (INF or ICM

files) manually from the CD, in case of an inst

allation error. Refer to the "HP Monitor

Software Information" file on the CD for instructions (in English only).

Downloading updated drivers from the Internet

To download the latest version of drivers and software files from the HP Support site:

1. Refer to: htt

p://www.hp.com/support .

2. Select your country/region.

3. Select Downl

oad Drivers and Software.

4. Enter the model number of your monitor and click Go.

5. Download and install the driver and software files

by following the instructions on

the download pages.

6. Ensure that your system meets the requirements.

Page 17

12 Chapter 4. Operating the Monitor ENWW

Front-Panel Controls

The monitor buttons are located on the bottom of the front panel

Figure 4-1 Front-panel control buttons

45 3 2 1

Auto

No. Icon

1 Power button

2 MENU/ENTER

3 27sv: + / Volume & audio source

V272: + / Volume

4 - / ECO

5 Auto Config. button / Exit

Page 18

ENWW Front-Panel Controls 13

• Power Button:

Press to switch the monitor on or off.

• Power Indicator:

Blue — Power On mode.

Orange — Standby mode.

LED off — Off mode.

• MENU / ENTER:

Activate OSD menu or function adjust confirm or Exit OSD menu when in Brightness/Contrast OSD status.

• + / Volume(V272):

Activate the volume control when the OSD is OFF, Press + or - to adjust the setting when OSD is ON.

• + / Volume & audio source(27sv):

When the OSD is closed, press the button will be Audio Hot-Key Function, and press MENU key to move the orange cursor to Audio Source, then it can be adjust.

• - / ECO:

Activate the ECO function when the OSD is OFF, navigate through adjustment icons when OSD is ON, or adjust a function when function is activated.

• Auto Config. button / Exit:

1. When OSD menu is off, press and hold to activate the Auto Adjustment function (only for VGA source). The Auto Adjustment function is used to optimize the H.Pos, V.Pos, Clock and Phase.

2. When OSD menu is on, press to exit the OSD menu.

3. When the OSD is closed, Press Auto/Source button continuously about 3 second to popup Source window.

OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD, press and hold the MENU button while the monitor is off and then press power button to turn the monitor on.

NOTES

• Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.

• Save the original shipping carton and packing materials, as they will come in handy if you ever have to ship your monitor.

• For maximum protection, repackage your monitor as it was originally packed at the factory.

• To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.

• Do not scratch the screen with hard things, it may cause permanent damage.

• Do not leak liquid into monitor which will result in the damage of component.

Page 19

14 Chapter 4. Operating the Monitor ENWW

How To Adjust A Setting

1. Press the MENU-button to display the OSD menu.

2. Press + or - to navigate through the me

nu items. Once the desired item is highlighted, press the MENU-button to enter. Press + or - again to navigate through the sub-menu.Once the desired item is highlighted, press MENU-button to activate it.

3. Press + or - to adjust the setting.

4. To exit and save, press the

EXIT-button. If you would like to adjust other settings,

please repeat steps 2-3.

Luminance

Contrast

Brightness

Eco Mode

AUTO

:Exit

Standard

:Select:Move

DCR

AMA

Off

Page 20

ENWW Adjusting The Picture 15

Adjusting The Picture

The descriptions for function control:

Main Menu

Item

Main Menu

Icon

Sub Menu

Item

Sub Menu Description

Luminance

Contrast* Contrast adjustment

Brightness* Brightness adjustment

Eco Standard Standard Mode

Te xt Text Mode

Internet Internet Mode

Game Game Mode

Movie Movie Mode

Sports Sports Mode

DCR

Off/on Turn On/Off DCR Mode

AMA

Off/on

Image Setup

Clock Adjust picture Clock to reduce

Vertical-Line noise.

Phase Adjust Picture Phase to reduce

rizontal-Line noise

H.Position Adjust the vertical position of the

picture

V.Pos it io n Adjust the horizontal position of

e picture.

Image Ratio Wide/4:3 Select Picture wide and 4:3

Color Temp.

Warm Recall Warm Color Temperature

from EEPROM.

Normal Recall Normal Color Temperature

from EEPROM.

Cool Recall Cool Color Temperature

from EEPROM.

User Red Red gain adjustment

Green Green gain adjustment

Blue Blue gain adjustment

sRGB Recall SRGB Color Temperature

from EEPROM.

Page 21

16 Chapter 4. Operating the Monitor ENWW

OSD Setup H.Position Adjust the horizontal position of

OSD

V.Pos it io n Adjust the vertical position of

OSD

Timeout Adjust the OSD Timeout

Language Select the OSD language

Extra

Input Select D-SUB/DVI/HDMI

DDC/CI Turn ON/OFF DDC/CI Support

Reset yes or no Reset the menu to default.

Information

Show the information of the main image source.

Main Menu

Item

Main Menu

Icon

Sub Menu

Item

Sub Menu Description

Page 22

ENWW Selecting Video Input Connectors 17

Selecting Video Input Connectors

The input connectors are:

• VGA connector (analog)

• DVI-D connector (digital)

• HDMI connector (digital)

The monitor automatically determines which inputs have valid video signals, and displays the image.

You can connect the VGA cable, the DVI-D cable and the HDMI cable, or all. If both or all cables are installed, the default input selection is VGA.The source of input can be switched using the Input Select option in the OSD menu.

Page 23

18 Chapter 4. Operating the Monitor ENWW

Identifying Monitor Conditions

Special messages will appear on the monitor screen when identifying the following monitor conditions:

• Input Signal Out of Range.Indicates the monitor does not support the input signal because the resolution and/or refresh rate are set higher than the monitor supports.

• No Signal - Indicates the monitor is not receiving a video signal from the PC on the monitor video input connector. Check to determine if the PC or input signal source is off or in the power saving mode or input source signal is not the same with OSD Input Select setting.

• Auto Adjustment in Progress - Indicates the auto-adjustment function is active.

• Monitor Going to Sleep - Indicates the screen display is entering a sleep mode.

• OSD Lock - The OSD can be enabled or disabled by pressing and holding the Menu button

while the monitor is off and then press power button to turn the

monitor on.

• If the OSD is locked, press and hold the Menu button while the monitor is off

and then press power button to turn the monitor on

to unlock the OSD.

• If the OSD is unlocked, press and hold the Menu button while the monitor is

off and then press power button to turn the monitor on

to lock the OSD.

• Dynamic Contrast Ratio On - Indicates that Dynamic Contrast Ratio has been turned on. This occurs if Dynamic Contrast Ratio is turned on in the

Luminance

OSD menu.

• Dynamic Contrast Ratio Off - Indicates that Dynamic Contrast Ratio has been turned off. This occurs if Dynamic Contrast Ratio is turned off in the

Luminance

OSD menu.

Adjusting Screen Quality

The auto adjustment feature automatically fine-tunes the image quality for display size, position, clock, and phase each time a new video mode is displayed. For more precise adjustments of VGA input, run the Auto Adjustment software on the CD. If you want additional image quality improvement, use the Clock and Phase controls of the monitor to fine tune the image.

Optimizing Analog Video

Some monitors contain advanced circuitry that allow the monitor to function as a standard analog monitor. Two controls in the OSD menu can be adjusted to improve analog image performance:

Clock - Increase or decrease the value to minimize any vertical bars or stripes visible on the screen background.

Phase - Increase or decrease the value to minimize video distortion or video jitter.

Use these controls only when the auto adjustment function does not provide a satisfactory monitor image in analog mode. To obtain the best results:

1. Allow the monitor to warm up for 30 minutes before adjusting.

2. Access the OSD menu, then select Image Setup.

3. Set the main Clock settings correctly first, because the Phase settings depend on the main Clock settings.When adjusting the Clock and Phase values, if the monitor images become distorted,continue adjusting the values until the distortion disappears. To restore the factory settings, access the OSD menu, select Factory Reset , and then select Yes .

Page 24

ENWW Power-Saver Feature 19

Power-Saver Feature

When the monitor is in normal operating mode, the Power light is blue and the monitor uses the normal watts of power. For power usage, refer to "Technical Specification" (Appendix B). The monitor also supports a power

-saver mode that is controlled by the computer. When the monitor is in the reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber. The monitor uses minimum power. When the monitor is "awakened," a brief warm-up period occurs before the monitor returns to normal operating mode. The energy-saving reduced power state activates if the monitor does not detect either the horizontal sync signal or the vertical sync signal. The power-saver feature must be activated on your computer for this feature to work. Refer to your computer documentation for instructions on setting energy-saver features (sometimes called power-management features).

NOTE: The energy-saver feature works only when the monitor is connected to

computers that have e

nergy-saver features.

Page 25

20 Appendix A. Troubleshooting ENWW

A. Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions:

Problem Solution

Problem & Question Possible Solutions

Power LED Is Not ON

• Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.

No Plug & Play

• In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. Check with your computer manufacturer. Also check the monitor's video cable and make sure none of the pins are bent.

• Make sure the HP Monitor Drivers are installed (HP Monitor Dr

ivers are available at : http://www.hp.com/support)

Picture Is Fuzzy & Has Ghosting Shadowing Problem

• Adjust the Contrast and Brightness Controls.

• Make sure you are not using an extension cable or switch bo

x. We recommend plugging the monitor directly to the

video card output connector on the back of your computer.

Picture Bounces, Flickers Or Wave Pattern Is Present In The Picture

• Move electrical devices that may cause electrical interference as far away from the monitor as possible.

• Use the maximum refresh rate your monitor is capable of at th

e resolution your are using.

Monitor Is Stuck In Active Off-Mode

• The Computer Power Switch should be in the ON position.

• The Computer Video Card should be snugly seated in its

slot.

• Make sure the monitor's video cable is properly connected to

e computer.

• Inspect the monitor's video cable

and make sure none of the

pins are bent.

Missing one of the primary colors (RED, GREEN, or BLUE)

• Inspect the monitor's video cable and make sure that none of the pins are bent.

• Make sure the monitor's video cable is properly connected to the comp

uter.

Screen image is not centered or sized properly

• Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects (white does not look white)

• Adjust RGB color or select color temperature

Horizontal or vertical disturbances on the screen

• Use Windows shut-down mode. Adjust CLOCK and Phase

or press the Auto button to display ideal setting

Page 26

ENWW 21

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support

Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.

Have the following information available when you call:

• Monitor model number (located on label on back of monitor)

• Monitor serial number (located on label on back of monitor or in the OSD display in the Informationmenu)

• Purchase date on invoice

• Conditions under which the problem occurred

• Error messages received

• Hardware configuration

• Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

Page 27

22 Appendix B. Technical Specifications ENWW

B. Technical Specifications

All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower.

HP LCD Monitors

Face treatment: Glare polarizer with hard coating

Input terminal:

VGA connector

DVI-D 24-pin D-type connector HDMI connector

Table B-1

Specifications:

Display Type: IPS/LED backlight

Viewable Image Size 68.6 cm (27 in.) diagonal

Tilt -2 (+/

-1)~+25 (+/-1)

Maximum Weight (unpacked) 5.3 kg (11.7 lbs)

Dimensions (h x w x d) 62.23cm x 20.0cm x 43.42cm

24.5 x 7.88 x 17.09 in

Maximum Graphics Resolution 1920x1080 @ 60 Hz

Optimum Graphics Resolution 1920x1080 @ 60 Hz

Text Mode 720 x 400

Dot Pitch 0.311(H) x 0.311(V) mm/0.012 x 0.012 in

Horizontal Frequency (analog mode) 30 to 80 kHz

Vertical Frequency (analog mode) 50 to 60 Hz

Operating Temperature 41 to

95F (5 to 35C)

Non-Operating Temperature -4 to

140F (-20 to 60C)

Operating Humidity 15% to 90%

Non-Operating Humidity 5% to 90%

Power Source 100-240V~, 50/60 Hz

Power Consumption 27sv:40 W (Full power); 26 W (Typical

settings)

V272:36 W (Full power); 24 W (Typical settings)

Sleep Power Consumption <0.5 watts (W)



Page 28

ENWW 23

Preset Video Modes

The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen.

Table B-2 Factory Preset Video Input Modes

Item Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)

1 640 x 480 31.469 59.940

2 800 x 600 37.879 60.317

3 1024 x 768 48.363 60.004

4 1280 x 720 45.00 60.000

5 1280 x 800 49.702 59.810

6 1280 x 1024 63.981 60.020

7 1440 x 900 55.935 59.887

8 1600 x 900 60.000 60.000

9 1680 x 1050 65.290 59.954

10 1920 x 1080 67.500 60.000



Page 29

24 Appendix B. Technical Specifications ENWW

LCD Monitor Quality and Pixel Policy

Your LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to your LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.

A pixel consists of one red, one green, and one blue subpixel. A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark spot on a bright background). The first is the more visible of the two. A defective subpixel (dot defect) is less visible than a defective whole pixel, and is small and only visible on a specific background.

To locate defective pixels, the monitor should be viewed under normal operating conditions and in normal operating mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (16 inches). We expect that, over time, the industry will continue to improve its ability to produce displays with fewer cosmetic imperfections, and we will adjust guidelines as improvements are made. For more information about your LCD Monitor, refer to the HP Web site at: http://www.hp.com/support.