HP EliteBook 2760p Tablet PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license Intel and Centrino
are trademarks of Intel Corporation in the
United States and other countries. Microsoft
and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: June 2012
First Edition: May 2011
Document Part Number: 641800-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Top ........................................................................................................................................ 6
TouchPad ................................................................................................................. 6
Lights ....................................................................................................................... 7
Buttons ..................................................................................................................... 9
Keys ...................................................................................................................... 10
Front ..................................................................................................................................... 11
Right .................................................................................................................................... 12
Left ....................................................................................................................................... 13
Display ................................................................................................................................. 14
Rear ..................................................................................................................................... 16
Bottom .................................................................................................................................. 17
3 Illustrated parts catalog .................................................................................................. 18
Serial number label location .................................................................................................... 18
Computer major components ................................................................................................... 19
Plastics Kit ............................................................................................................................. 24
Cable Kit .............................................................................................................................. 25
Mass storage devices ............................................................................................................. 26
Miscellaneous parts ................................................................................................................ 27
Sequential part number listing .................................................................................................. 29
4 Removal and replacement procedures ............................................................................ 35
Preliminary replacement requirements ....................................................................................... 35
Tools required ......................................................................................................... 35
Service considerations ............................................................................................. 35
Plastic parts ............................................................................................. 35
Cables and connectors ............................................................................. 36
Drive handling ......................................................................................... 36
Grounding guidelines .............................................................................................. 37
Electrostatic discharge damage .................................................................. 37
Packaging and transporting guidelines ........................................ 38
Workstation guidelines .............................................................. 38
Equipment guidelines ................................................................. 39
v
Component replacement procedures ........................................................................................ 40
Service tag ............................................................................................................. 40
Computer feet ......................................................................................................... 41
Pen ........................................................................................................................ 42
Battery ................................................................................................................... 43
Service access cover ............................................................................................... 44
Primary memory module .......................................................................................... 45
SIM ....................................................................................................................... 47
Hard drive ............................................................................................................. 48
WLAN module ........................................................................................................ 50
WWAN module ..................................................................................................... 53
Keyboard ............................................................................................................... 55
Secondary memory module ...................................................................................... 58
Top cover ............................................................................................................... 60
TouchPad board ..................................................................................................... 64
RTC battery ............................................................................................................ 65
Display assembly .................................................................................................... 66
System board shield ................................................................................................ 69
Modem module ...................................................................................................... 70
Bluetooth module .................................................................................................... 72
Latch assembly ........................................................................................................ 73
Speaker assembly ................................................................................................... 74
Audio board ........................................................................................................... 76
Smart card reader ................................................................................................... 78
System board ......................................................................................................... 80
Fan/heat sink assembly ........................................................................................... 82
5 Computer Setup .............................................................................................................. 85
Starting Computer Setup ......................................................................................................... 85
Using Computer Setup ............................................................................................................ 85
Navigating and selecting in Computer Setup .............................................................. 85
Restoring factory settings in Computer Setup ............................................................... 86
Computer Setup menus ........................................................................................................... 87
File menu ............................................................................................................... 87
Security menu ......................................................................................................... 88
System Configuration menu ...................................................................................... 90
6 Specifications ................................................................................................................. 94
Computer specifications .......................................................................................................... 94
30.7-cm (12.1-in), WXGA display specifications ....................................................................... 95
Hard drive specifications ........................................................................................................ 95
vi
7 Backup and recovery ...................................................................................................... 97
Backing up your information .................................................................................................... 97
Performing a recovery ............................................................................................................ 98
Using the Windows recovery tools ............................................................................ 99
Using f11 ............................................................................................................. 100
Using a Windows 7 operating system DVD (purchased separately) ............................. 100
8 Power cord set requirements ........................................................................................ 102
Requirements for all countries and regions ............................................................................... 102
Requirements for specific countries and regions ....................................................................... 102
9 Recycling ...................................................................................................................... 104
Battery ................................................................................................................................ 104
Display ............................................................................................................................... 104
Index ............................................................................................................................... 110
vii
viii
1 Product description
Category Description
Product name HP EliteBook 2760p Tablet PC
Processors Intel® 2nd Generation Core™ i7 processors (soldered to system board)
i7-2620M, 2.7-GHz (turbo up to 3.4-GHz) Dual-Core processor, 4 MB L3 cache, 35W
i5-2410M, 2.3-GHz (turbo up to 2.9-GHz) Dual-Core processor, 3 MB L3 cache, 35W (select
i5-2520M, 2.5-GHz (turbo up to 3.2-GHz) Dual-Core processor, 3 MB L3 cache, 35W
i5-2540M, 2.6-GHz (turbo up to 3.3-GHz) Dual-Core processor, 3-MB L3 cache
Chipset
Graphics
Integrated with shared video memory
Supports dual-display ports through the dock
Panel 30.7-cm (12.1-in) Illumi-Lite WXGA UWVA (1280x800) with digitizer pen and/or multi-
Chemically-strengthened glass top cover
Memory
Supports dual-channel memory
Intel 2nd Generation Core i5 processors (soldered to system board)
models only)
Mobile Intel QM67 Express Chipset
Intel HD Graphics 3000
touch
30.7-cm (12.1-in) Illumi-Lite WXGA UWVA outdoor view (1280x800) with digitizer pen
and/or multi-touch
Two customer-accessible/upgradeable memory module slots
Supports up to 16 GB of PC3 10600, 1333 MHz, DDR3 system RAM (running at 1066 MHz)
Supports the following configurations:
16384 MB total system memory (8192 MB x 2)
●
12288 MB total system memory (8192 MB + 4096 MB)
●
8192 MB total system memory (4096 MB x 2)
●
8192 MB total system memory (8192 MB x 1)
●
6144 MB total system memory (4096 MB + 2048 MB)
●
4096 MB total system memory (2048 MB × 2)
●
4096 MB total system memory (4096 MB × 1)
●
3072 MB total system memory (2048 MB + 1024 MB)
●
2048 MB total system memory (2048 MB × 1)
●
1
Category Description
Hard drives Supports 7-mm (2.5 in) hard drives
Customer-accessible
Supports the following SATA drives:
500 GB, 7200 rpm hard drive
●
320 GB, 7200 rpm hard drive
●
320 GB SED, 7200 rpm hard drive
●
250 GB, 7200 rpm hard drive
●
Supports the following solid-state drives:
256 GB
●
160 GB
●
128 GB
●
Audio/Visual
High-definition (HD) audio with SRS premium sound
Stereo speakers (2)
720p webcam
Modem
Modem cable not included
Supports “no modem” option
Ethernet
S3/S4/S5 wake on LAN
NIC power-down technology
Ethernet cable not included
Wireless Integrated wireless local area network (WLAN) options by way of the
Supports the following WLAN formats:
Integrated dual-array microphone
56K V.92 MDC data/fax modem
Intel 82579LM Gigabit Network Connection 10/100/1000 network interface card (NIC)
with iAMT
following wireless modules:
Broadcom 4313GN 802.11b/g/n 1x1 WiFi Adapter
●
Supports “no WLAN” option
Two WLAN antennas built into display assembly
Two WWAN antennas (world-wide 5-band) built into display assembly
Supports "no WWAN" option
2 Chapter 1 Product description
Broadcom 43224 AGN 802.11a/b/g/n 2x2 WiFi Adapter
●
Intel Centrino® Advanced-N 6205 802.11a/b/g/n
●
Integrated WWAN options by way of wireless module:
Category Description
Subscriber identity module (SIM) security (customer-accessible in battery bay)
Qualcom 3000 HSPA/CDMA with GPS support (select models only), (not available in China)
Ericsson 5521 HSPA+ (Sonic)
Supports “no WPAN” option
Broadcom Bluetooth
External media card ExpressCard 34 mm
Digital Media Reader Slot, supporting the following optional formats:
Ports
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (3), one powered/charging
VGA (Dsub 15-pin)
1394a
Multipin AC power
Docking connector
Integrated wireless personal area network (WPAN) options by way of 2.1
Bluetooth® module:
Secure Digital (SD) Memory Card
●
MultiMediaCard (MMC)
●
Audio-in/audio out (stereo headphone/microphone combination)
SD slot
Travel battery connector
Docking
Keyboard
Dual point
Spill-resistant design, DuraKey coating
TouchPad supports:
Digital eraser pen with tether
Power requirements
65W Smart AC adapter RC V 3W
65W Smart AC adapter RC V EM 3W
For HP 2740p Ultra-Slim Expansion Base
Full-size keyboard
2-way scroll
●
Taps enabled as default
●
2-Finger Scrolling, 2-Finger Zoom (Pinch) gestures enabled by default
●
AC adapter with localized cable plug support (3-wire plug with ground pin):
3
Category Description
65W travel AC adapter
Support for the following batteries:
6-cell, 2.0 Ah (44 Whr) Li-ion battery with fuel gauge LEDs
6-cell, 2.0 Ah (39 Whr) Li-ion Long Life battery (select models only)
Supports optional HP2700 Ultra-Slim Battery
HP Fast Charge Technology
Security
Integrated smart card reader (active) Alcor AU9540
Supports security lock
Trusted platform module (TPM) V.1.2
Preboot authentication (password, smart card)
HP ProtectTools
HP Power Assistant
Operating system Preinstalled:
Windows 7 Professional 64 (U.S., Canada, and Japan only)
Windows 7 Professional 32 (U.S., Canada, and Japan only)
Windows 7 Home Premium 64 (U.S., Canada, and Japan only)
Windows 7 Home Premium 32 (U.S., Canada, and Japan only)
FreeDOS
Windows 7 Professional 32 or 64 with Microsoft® Office 2010 Personal (Japan only)
Integrated fingerprint reader
Preinstalled with Microsoft® Office:
Windows 7 Professional 32 or 64 with Microsoft Office 2010 Professional (Japan only)
Windows 7 Professional 32 or 64 with Microsoft Office 2010 Home and Business (Japan
Windows 7 Professional 32 or 64 with Microsoft Office 2010 Starter (excludes Japan)
Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Personal (Japan only)
Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Professional (Japan only)
Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Home and Business (Japan
Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Starter (excludes Japan)
Windows 7 Professional 32 or 64
Windows 7 Home Premium 32 or 64
4 Chapter 1 Product description
only)
only)
Restore Media:
Category Description
DRDVD Windows 7
Windows XP Professional 32
Windows XP Tablet Edition
Windows Vista Business 32 or 64
Windows Vista Enterprise 32 or 64
Windows 7 Enterprise 32 or 64
Windows 7 Ultimate 32 or 64
Microsoft WHQL
Novell
SuSE Linux
Serviceability
AC adapter
Battery
Hard drive
Web-only support:
Certified:
End-user replaceable parts:
Memory module
WLAN module
WWAN module
5
2 External component identification
Top
TouchPad
Component Description
Pointing stick Moves the pointer and selects or activates items on the
(1)
Left pointing stick button Functions like the left button on an external mouse.
(2)
TouchPad Moves the pointer and selects or activates items on the
(3)
Left TouchPad button Functions like the left button on an external mouse.
(4)
Right pointing stick button Functions like the right button on an external mouse.
(5)
Right TouchPad button Functions like the right button on an external mouse.
(6)
6 Chapter 2 External component identification
screen.
screen.
Lights
Component Description
Caps lock light On: Caps lock is on.
(1)
TouchPad light
(2)
(3)
Volume down light White: The computer volume is being decreased.
(4)
Volume up light White: The computer volume is being increased.
(5)
Num lock light On: Num lock is on and the embedded numeric keypad is
(6)
(7)
Mute light
Drive light
Off: TouchPad is on.
●
Amber: TouchPad is off.
●
White: Computer sound is on.
●
Amber: Computer sound is off.
●
enabled.
White: The hard drive or optical drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
Top
7
Component Description
Battery light
(8)
(9)
Power light
White: A battery is close to full charge capacity.
●
Amber: A battery that is the only available power source
●
has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays off
until the battery reaches a low battery level.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
8 Chapter 2 External component identification
Buttons
Component Description
(1)
Volume down button Decreases computer volume.
(2)
Volume up button Increases computer volume.
(3)
Volume mute button Mutes and restores speaker sound.
Top
9
Keys
Component Description
esc key Displays system information when pressed in combination
(1)
fn key Executes frequently used system functions when pressed in
(2)
(3)
(4)
Embedded numeric keypad keys Can be used like the keys on an external numeric keypad
(5)
Function keys Execute frequently used system functions when pressed in
(6)
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
combination with a function key, the num lk key, or the esc
key.
when the embedded numeric keypad is turned on.
combination with the fn key.
10 Chapter 2 External component identification
Front
Component Description
Webcam light On: The webcam is in use.
(1)
External WWAN antenna button Opens the external wireless wide area network (WWAN)
(2)
antenna.
External WWAN antenna Send and receive wireless signals to communicate with wireless
(3)
wide-area networks (WWAN).
Power switch
(4)
Speakers (2) Produce sound.
(5)
Display release latch Opens the computer.
(6)
Bluetooth® compartment Contains an optional Bluetooth device.
(7)
When the computer is off, slide the switch to the right to turn
●
on the computer.
When the computer is on, slide the switch to the right to shut
●
down the computer.
When the computer is in the Sleep state, slide the switch to
●
the right briefly to exit Sleep.
When the computer is in Hibernation, slide the switch to the
●
right briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, slide the switch to the right and hold
for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
Front
11
Right
Component Description
Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a
(1)
password logon.
QuickWeb button
(2)
(3)
Audio-out (headphone) jack/Audio-in
(microphone) jack
When the computer is off or in Hibernation, press the
●
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
●
button to open the default Web browser.
When the computer is in HP QuickWeb, press the
●
button to open the default Web browser.
NOTE: For more information, refer to “HP QuickWeb” in
this guide and to the HP QuickWeb software Help. If your
computer does not have HP QuickWeb software, the button
does not perform any action or function.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: A 4–conductor audio plug headphone with
microphone is needed in order to use the microphone
function.
Smart card reader Supports optional smart cards and Java™ Cards.
(4)
(5)
USB 2.0 ports (2) Connect optional USB devices.
12 Chapter 2 External component identification
Component Description
RJ-11 (modem) jack (select models only) Connects a modem cable.
(6)
Left
(7)
Component Description
Media Card Reader Supports the following digital card formats:
(1)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
MultiMediaCard
●
Secure Digital (SD) Card
●
Pen holder Stores the digitizer pen.
(2)
Vent Enables airflow to cool internal components.
(3)
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
ExpressCard slot (select models only) Supports optional ExpressCards.
(4)
(5)
Wireless switch Turns the wireless feature on or off, but does not create a
(6)
Wireless light
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device, the HP
Mobile Broadband Module, and/or a Bluetooth device,
is on.
Amber: All wireless devices are off.
●
wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Left
13
Component Description
(7)
(8)
Display
1394 port Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
USB charging port Provides power to a USB device, such as an optional
external MultiBay, if used with a powered USB cable.
Component Description
(1)
(2)
(3)
(4)
(5)
WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
Webcam light On: The webcam is in use.
Webcam Records video and captures still photographs.
Keyboard light button Opens and turns on the keyboard light.
14 Chapter 2 External component identification
wide-area networks (WWAN).
local area networks (WLAN).
To use the webcam, select Start > All Programs > HP >
HP Webcam.
Component Description
(6)
(7)
(8)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Touch screen Allows you to perform certain actions using your fingers or the
digitizer pen.
Ambient light sensor Automatically adjusts the display brightness based on the lighting
conditions in your environment.
Internal microphones (2) Record sound.
Display
15
Rear
Component Description
(1)
(2)
(3)
(4)
(5)
Jog dial In slate mode, functions like the enter key and the
up and down arrows on a standard keyboard.
Press inward to enter a command.
●
Rotate up to scroll up.
●
Rotate down to scroll down.
●
esc button In slate mode, allows you to exit or escape out of
an application.
Rotate button In slate mode, switches the image between
landscape and portrait orientation.
ctrl+alt+del button* In slate mode:
While Windows is running, press the button
●
with the pen to enter the ctrl+alt+del
command.*
While the Computer Setup utility is running,
●
press the button with the pen to enter the
reset command. The computer resets and all
unsaved information is lost. The reset function
can be used to restore functionality when the
system has become unresponsive.
Power connector Connects an AC adapter.
(6)
(7)
*To protect your work and the system, the ctrl+alt+delete command cannot be entered using the ctrl, alt, and del keys on the
on-screen keyboard.
RJ-45 (network) jack Connects a network cable.
External monitor port Connects an external VGA monitor or projector.
16 Chapter 2 External component identification
Bottom
Component Description
(1)
(2)
Battery bay Holds the battery.
SIM slot Supports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
Vents (3) Enable airflow to cool internal components.
(3)
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(4)
Docking connector Connects an optional docking device.
(5)
Charge level indicator Displays the approximate remaining battery charge.
(6)
Battery release latch Releases the battery from the battery bay.
(7)
Accessory battery connector Connects an optional accessory battery.
(8)
Accessory battery connector door Slides open to expose the accessory battery connector.
(9)
Hard drive bay Contains the hard drive, the wireless LAN module slot, the
WWAN module slot, and the memory module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
Bottom
17
3 Illustrated parts catalog
Serial number label location
When ordering parts or requesting information, the serial number label, located inside the battery bay,
provides important information that you may need when contacting technical support.
Component Description
(1)
(2)
(3)
(4)
Product name The product name affixed to the front of your
computer.
Serial number An alphanumeric identifier that is unique to each
product.
Product part number The identifier that provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
Warranty The duration of the warranty period for this computer.
18 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components
19
Item Description Spare part
number
(1) External antenna
(2) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and
cables)
(3) Hinge cover assembly (included in the Plastics Kit, spare part number 649764-001)
(4) Keyboard with TouchPad and pointing stick (includes buttons and cables)
For use in Belgium 649756-A41
For use in Brazil 649756-201
For use in Bulgaria 649756-261
For use in the Czech Republic 649756-A81
For use in Denmark 649756-081
For use in Denmark, Finland, Norway, and Sweden 649756-DH1
For use in France 649756-051
For use in French Canada 649756-121
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display for use outdoors
657835-001
649753-001
649754-001
For use in Germany 649756-041
For use in Greece 649756-DJ1
For use in Hungary 649756-211
For use in Iceland 649756-DD1
For use internationally 649756-B31
For use in Israel 649756-BB1
For use in Italy 649756-061
For use in Japan 649756-291
For use in Latin America 649756-161
For use in Northwest Africa 649756-DW1
For use in Norway 649756-091
For use in Portugal 649756-131
For use in Russia 649756-251
For use in Saudi Arabia 649756-171
For use in Slovakia 649756-A81
For use in South Korea 649756-AD1
For use in Spain 649756-071
20 Chapter 3 Illustrated parts catalog
Item Description Spare part
number
For use in Sweden and Finland 649756-B71
For use in Switzerland 649756-BG1
For use in Taiwan 649756-AB1
For use in Thailand 649756-281
For use in Turkey 649756-141
For use in the United Kingdom 649756-031
For use in the United States 649756-001
(5) Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB 634091-001
4-GB 621569-001
2-GB 621565-001
(6) Top cover assembly (includes TouchPad board, QuickWeb button, and capacitive
board)
(7) TouchPad button board (included with the top cover assembly 649768-001)
(8) TouchPad button board bracket (included with the top cover assembly 649768-001)
(9) RTC battery
(10) Speaker assembly
(11) System board shield (includes replacement thermal material)
(12) Fan/heat sink assembly (includes replacement thermal material)
(13) Security lock
(14) Modem module 56k, v.92 MDC 1.5 Guzzi F data/fax, for use in all countries
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 649758-001. See
Cable Kit on page 25 for more Cable Kit spare part number information.
649768-001
649769-001
649767-001
649760-001
649759-001
628824-001
(15) Smart card reader
(16) System board (includes replacement thermal material)
For use in all countries and regions except Russia and the People's Republic of China:
Equipped with Second Generation Intel Core i5-2410M Dual-Core processor [2.3 GHz
●
(turbo up to 2.9 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i5-2520M Dual-Core processor [2.5 GHz
●
(turbo up to 3.2 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i5 2540M Dual-Core processor [2.6 GHz
●
(turbo up to 3.3 GHz), 3 MB L3 cache]
Computer major components
597839-001
649745-001
649746-001
649747-001
21
Item Description Spare part
number
For use only in Russia and the People's Republic of China:
(17) Audio connector board
(18) Latch Kit
(19) Bluetooth module
(20) Bluetooth cable (included in the Cable Kit, spare part number 649758-001)
Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz
●
(turbo up to 3.4 GHz), 4 MB L3 cache]
Equipped with Second Generation Intel Core i5-2410M Dual-Core processor [2.3 GHz
●
(turbo up to 2.9 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i5-2520M Dual-Core processor [2.5 GHz
●
(turbo up to 3.2 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i5-2540M Dual-Core processor [2.6-GHz
●
(turbo up to 3.3 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz
●
(turbo up to 3.4 GHz), 4 MB L3 cache]
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 649758-001. See
Cable Kit on page 25 for more Cable Kit spare part number information.
649748-001
649749-001
649750-001
649751-001
649752-001
649762-001
597837-001
537921-001
(21) QuickWeb button (included in the top cover assembly, spare part number 649768-001)
(22) Pen (includes tether)
(23) Base enclosure (includes latch)
Ericsson 5521 HSPA+ WWAN 632155-001
Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS (not available in China) 634400-001
(24) Hard drive (includes bracket)
128 GB solid-state drive 653017-001
160 GB solid-state drive 653018-001
(25) Memory module (PC3-10600, 1333-MHz, DDR3)
8 GB 634091-001
4 GB 621569-001
WWAN modules (not illustrated)
320 GB, 7200 rpm, SATA 7 mm (2.5 in) self-encrypting drive (SED)
320 GB, 7200 rpm, SATA 7 mm (2.5 in)
250 GB, 7200 rpm, SATA 7 mm (2.5 in)
606899-001
649757-001
656621-001
656620-001
656619-001
2 GB 621565-001
22 Chapter 3 Illustrated parts catalog
Item Description Spare part
number
1 GB 639738-001
(26) WLAN module
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter
Broadcom 4313GN 802.11b/g/n 1x1 WiFi Adapter 593836-001
Intel Centrino Advanced-N 6205 a/b/g/n 631954-001
(27) Li-ion battery (with charging indicator)
6-cell, 39 Whr, 2.0-Ah 454668-001
6-cell, 44 Whr, 2.0-Ah 593592-001
(28) Service access cover (included in the Plastics Kit, spare part number 649764-001)
For use in North America and Latin America 582564-001
●
For use in Europe and Asia 582564-002
●
Computer major components
23
Plastics Kit
Item Description Spare part number
Plastics Kit
VGA bracket
(1)
Display hinge cover
(2)
ExpressCard slot protective insert
(3)
Service access cover
(4)
RJ11 door
(5)
649764-001
24 Chapter 3 Illustrated parts catalog
Cable Kit
Item Description Spare part number
Cable Kit
RJ-11 connector cable
(1)
Bluetooth module cable
(2)
Audio cable
(3)
TouchPad connector cable
(4)
Volume connector cable
(5)
649758-001
Cable Kit
25
Mass storage devices
Description Spare part number
Hard drives (includes bracket)
320 GB SED, 7200 rpm, 7 mm (2.5 in)
320 GB, 7200 rpm, 7 mm (2.5 in)
250 GB, 7200 rpm, 7 mm (2.5 in)
128 GB solid-state drive (SSD) 653017-001
160 GB SSD 653018-001
656621-001
656620-001
656619-001
26 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description Spare part number
AC adapter
65W AC travel adapter (for use only in Japan) 592814-001
65W Smart AC adapter, RC V, 3W 609939-001
65W Smart AC adapter, RC V, EM. 3W 609948-001
Rubber Kit (includes feet)
HP 2740 Ultra-Slim Expansion Base
Power cords
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
649765-001
606172-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-031
Miscellaneous parts
27
Description Spare part number
For use in the United States 490371-001
Screw Kit
Phillips 2.5×8.0 captive screw
●
Phillips 2.0×7.0 captive screw
●
Phillips 2.0×3.0 captive screw
●
Phillips 3.0×2.5 screw
●
Phillips 2.5×3.0 screw
●
Phillips 2.5×6.0 screw
●
Phillips 2.0×4.0 screw
●
Phillips 2.0×3.5 screw
●
Phillips 2.0×3.0 screw
●
Phillips 2.0×2.0 screw
●
Phillips 1.5×1.5 Panhead screw
●
Torx 8M2.2×7.0 screw
●
Torx 8M2.2×5.0 screw
●
649766-001
28 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number Description
454668-001 6-cell, 39 Whr, 2.0 Ah, Li-ion battery (with charging indicator)
490371-001 Power cord for use in North America
490371-011 Power cord for use in Australia
490371-021 Power cord for use in Europe, the Middle East, and Africa
490371-031 Power cord for use in the United Kingdom and Singapore
490371-061 Power cord for use in Italy
490371-111 Power cord for use in Switzerland
490371-201 Power cord for use in Thailand
490371-202 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
537921-001 Bluetooth module (The Bluetooth cable is included in the Cable Kit, spare part number 649758-001.)
582564-001 Broadcom 43224 802.11 a/b/g/n 2x2 WiFi Adapter: For use in Antigua and Barbuda,
Argentina, Aruba, the Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, the British Virgin
Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador,
El Salvador, French Guiana, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras,
Jamaica, Martinique, Mexico, the Nether Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto
Rico, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, the United States, Uruguay,
U.S. Virgin Islands, and Venezuela
582564-002 Broadcom 43224 802.11 a/b/g/n 2x2 WiFi Adapter: For use in Albania, Algeria, Angola,
Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Benin, Botswana, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, the
People's Republic of China, the Congo, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Egypt, Equatorial Guinea, Estonia, Finland, France, Gabon, Gambia, Germany, Ghana, Gibraltar,
Greece, Guinea, Guinea-Bissau, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Japan, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malaysia, Mali, Mauritania, Mauritius,
Montenegro, Morocco, Mozambique, Namibia, Nepal, the Netherlands, New Zealand, Niger,
Nigeria, Norway, Oman, Pakistan, the Philippines, Poland, Portugal, Qatar, Romania, Russia,
Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore,
Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Switzerland, Syria, Taiwan,
Tanzania, Thailand, Togo, Tunisia, Turkey, the United Arab Emirates, the United Kingdom, Vietnam,
Yemen, and Zimbabwe
Sequential part number listing
29
Spare part number Description
592814-001 65W AC travel Adapter (for use in Japan)
593592-001 6-cell, 44 Whr, 2.0 Ah, Li-ion battery (with charging indicator)
593836-001 Broadcom 4313AGN 802.11a/b/g/n 1x1 Adapter: For use in Albania, Algeria, Angola, Antigua
and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman
Islands, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, the
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the Dominican
Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France, French Guiana,
Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guinea, Guadeloupe, Guam.
Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar,
Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Mozambique,
Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico,
Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra
Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Vincent and the Grenadines, Suriname, Switzerland, Syria, Taiwan, Tanzania, Thailand,
Togo, Tunisia, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay,
U.S. Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe
597837-001 Latch Kit
597839-001 Smart card reader
606172-001 HP 2740 Ultra-Slim Expansion Base
606899-001 Pen (includes tether)
609939-001 65W AC Smart Adapter, RC V, 3W
609948-001 65W AC Smart Adapter, RC V, EM 3W
621565-001 2 GB memory module (PC3-10600, 1333 MHz, DDR3, shared)
621569-001 4 GB memory module (PC3-10600, 1333 MHz, DDR3, shared)
628824-001 Modem module, 56K, v.92 MDC 1.5 Guzzi F data/fax, for use in all countries
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 649758-001. See
on page 25 for more Cable Kit spare part number information.
Cable Kit
30 Chapter 3 Illustrated parts catalog
Spare part number Description
631954-001 Intel Centrino Advanced-N 6205 a/b/g/n WLAN module for use in Albania, Algeria, Angola,
Antigua and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde,
Cayman Islands, the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the
Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France,
French Guiana, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guinea,
Guadeloupe, Guam. Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg,
Madagascar, Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco,
Mozambique, Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland,
Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, Switzerland, Syria, Taiwan,
Tanzania, Thailand, Togo, Turkey, the United Arab Emirates, the United Kingdom, the United States,
Uruguay, U.S. Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe
632155-001 Ericsson 5521 HSPA+ WWAN module for use in Albania, Algeria, Angola, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, the
Central African Republic, Chad, Chile, the People's Republic of China, Colombia, the Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the Dominican Republic, Ecuador,
Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France, French Guiana, Gabon, Gambia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guinea, Guadeloupe, Guam. Guatemala, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,
Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malaysia, Mali,
Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Mozambique, Namibia, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania,
Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore,
Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Vincent and
the Grenadines, Suriname, Switzerland, Syria, Taiwan, Tanzania, Thailand, Togo, Tunisia, Turkey,
the United Arab Emirates, the United Kingdom, the United States, Uruguay, U.S. Virgin Islands,
Venezuela, Vietnam, Yemen, and Zimbabwe
634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3, shared)
Sequential part number listing
31
Spare part number Description
634400-001 Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS for use in Albania, Algeria,
Angola, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, Cayman Islands, the Central African Republic, Chad, Chile, Colombia, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the Dominican Republic,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France, French Guiana, Gabon,
Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guinea, Guadeloupe, Guam. Guatemala,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar,
Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Mozambique,
Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico,
Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra
Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Vincent and the Grenadines, Suriname, Switzerland, Syria, Taiwan, Tanzania, Thailand,
Togo, Tunisia, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay,
U.S. Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe
649745-001 System board with Second Generation Intel Core i5 2410M Dual-Core processor [2.3-GHz (turbo
up to 2.9 GHz), 3 MB L3 cache] for use in all countries and regions except Russia and the People's
Republic of China
649746-001 System board with Second Generation Intel Core i5 2520M Dual-Core processor [2.5 GHz (turbo
up to 3.2 GHz), 3 MB L3 cache] for use in all countries and regions except Russia and the People's
Republic of China
649747-001 System board with Second Generation Intel Core i5 2540M Dual-Core processor [2.6 GHz (turbo
up to 3.3 GHz), 3 MB L3 cache] for use in all countries and regions except Russia and the People's
Republic of China
649748-001 System board with Second Generation Intel Core i7 2620M Dual-Core processor [2.7 GHz (turbo
up to 3.4 GHz), 4 MB L3 cache] for use in all countries and regions except Russia and the People's
Republic of China
649749-001 System board with Second Generation Intel Core i5 2410M Dual-Core processor [2.3-GHz (turbo
up to 2.9 GHz), 3 MB L3 cache] for use only in Russia and the People's Republic of China
649750-001 System board with Second Generation Intel Core i5 2520M Dual-Core processor [2.5 GHz (turbo
up to 3.2 GHz), 3 MB L3 cache] for use only in Russia and the People's Republic of China
649751-001 System board with Second Generation Intel Core i5 2540M Dual-Core processor [2.6-GHz (turbo
up to 3.3 GHz), 3 MB L3 cache ] for use only in Russia and the People's Republic of China
649752-001 System board with Second Generation Intel Core i7 2620M Dual-Core processor [2.7 GHz (turbo
up to 3.4 GHz), 4 MB L3 cache] for use only in Russia and the People's Republic of China
649753-001
649754-001
649756-001 Keyboard with TouchPad and pointing stick for use in the United States (includes buttons and cables)
649756-031 Keyboard with TouchPad and pointing stick for use in the United Kingdom (includes buttons and
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly (includes 2 WLAN
antenna transceivers and 2 WWAN antenna transceivers and cables)
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly for use outdoors (includes
2 WLAN antenna transceivers and 2 WWAN antenna transceivers and cables)
cables)
649756-041 Keyboard with TouchPad and pointing stick for use in Germany (includes buttons and cables)
32 Chapter 3 Illustrated parts catalog
Spare part number Description
649756-051 Keyboard with TouchPad and pointing stick for use in France (includes buttons and cables)
649756-061 Keyboard with TouchPad and pointing stick for use in Italy (includes buttons and cables)
649756-071 Keyboard with TouchPad and pointing stick for use in Spain (includes buttons and cables)
649756-081 Keyboard with TouchPad and pointing stick for use in Denmark (includes buttons and cables)
649756-091 Keyboard with TouchPad and pointing stick for use in Norway (includes buttons and cables)
649756-121 Keyboard with TouchPad and pointing stick for use in French Canada (includes buttons and cables)
649756-131 Keyboard with TouchPad and pointing stick for use in Portugal (includes buttons and cables)
649756-141 Keyboard with TouchPad and pointing stick for use in Turkey (includes buttons and cables)
649756-161 Keyboard with TouchPad and pointing stick for use in Latin America (includes buttons and cables)
649756-171 Keyboard with TouchPad and pointing stick for use in Saudi Arabia (includes buttons and cables)
649756-201 Keyboard with TouchPad and pointing stick for use in Brazil (includes buttons and cables)
649756-211 Keyboard with TouchPad and pointing stick for use in Hungary (includes buttons and cables)
649756-251 Keyboard with TouchPad and pointing stick for use in Russia (includes buttons and cables)
649756-261 Keyboard with TouchPad and pointing stick for use in Bulgaria (includes buttons and cables)
649756-281 Keyboard with TouchPad and pointing stick for use in Thailand (includes buttons and cables)
649756-291 Keyboard with TouchPad and pointing stick for use in Japan (includes buttons and cables)
649756-A41 Keyboard with TouchPad and pointing stick for use in Belgium (includes buttons and cables)
649756-A81 Keyboard with TouchPad and pointing stick for use in the Czech Republic and Slovakia (includes
buttons and cables)
649756-AB1 Keyboard with TouchPad and pointing stick for use in Taiwan (includes buttons and cables)
649756-AD1 Keyboard with TouchPad and pointing stick for use in Korea (includes buttons and cables)
649756-B31 Keyboard with TouchPad and pointing stick for use internationally (includes buttons and cables)
649756-B71 Keyboard with TouchPad and pointing stick for use in Sweden and Finland (includes buttons and
cables)
649756-BB1 Keyboard with TouchPad and pointing stick for use in Israel (includes buttons and cables)
649756-BG1 Keyboard with TouchPad and pointing stick for use in Switzerland (includes buttons and cables)
649756-DD1 Keyboard with TouchPad and pointing stick for use in Iceland (includes buttons and cables)
649756-DH1 Keyboard with TouchPad and pointing stick for use in Denmark, Finland, Norway, and Sweden
(includes buttons and cables)
649756-DJ1 Keyboard with TouchPad and pointing stick for use in Greece (includes buttons and cables)
649756-DW1 Keyboard with TouchPad and pointing stick for use in Northwest Africa (includes buttons and cables)
649757-001 Base enclosure (includes latch)
649758-001 Cable Kit
649759-001 Fan/heat sink assembly (includes replacement thermal material)
Sequential part number listing
33
Spare part number Description
649760-001 System board shield
649762-001 Audio connector board
649764-001 Plastics Kit
649765-001 Rubber Kit (includes feet)
649766-001 Screw Kit
649767-001 Speaker assembly
649768-001 Top cover assembly (includes TouchPad board, QuickWeb button, and capacitive board)
649769-001 RTC battery
653017-001 128 GB solid-state drive (includes bracket)
653018-001 160 GB solid-state drive (includes bracket)
656619-001 Hard drive, 250 GB, 7200 rpm, SATA 7 mm (2.5 in)
656620-001 Hard drive, 320 GB, 7200 rpm, SATA 7 mm (2.5 in)
656621-001 Hard drive, 320 GB, 7200 rpm, SATA 7 mm (2.5 in) self-encrypting drive (SED)
657835-001 External Antenna
34 Chapter 3 Illustrated parts catalog
4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Phillips P0 and P1 screwdrivers
●
Torx T8 screwdriver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements
35
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
36 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, and then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements
37
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
38 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Preliminary replacement requirements
39
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 43 screws in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Component Description
(1)
(2)
(3)
(4)
Product name The product name affixed to the front of your
computer.
Serial number An alphanumeric identifier that is unique to each
product.
Product part number The identifier that provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
Warranty The duration of the warranty period for this computer.
40 Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part
number 649765-001. There are four rubber feet that attach to the base enclosure in the locations
illustrated below.
Component replacement procedures
41
Pen
Description Spare part number
Digitizer pen with eraser (includes tether) 606899-001
Remove the pen:
Position the computer right-side up, with the left side toward you.
1.
Pull the loop on the tether until it is large enough to pass the pen through it, and then pull the pen
2.
through the loop (1).
3.
Remove the pen and tether from the computer (2).
Reverse this procedure to install the pen.
42 Chapter 4 Removal and replacement procedures
Battery
Description Spare part number
6-cell, 44 Whr, 2.0 Ah, Li-ion battery 454668-001
6-cell, 39 Whr, 2.0 Ah, Li-ion battery 593592-001
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the battery:
Turn the computer upside-down on a flat surface, with the battery bay toward you.
1.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the edge of the battery upward (2) and remove it from the computer (3).
To insert the battery, insert the front edge of the battery into the battery bay and pivot the rear edge of
the battery downward until it is seated. The battery release latch automatically locks the battery into
place.
Component replacement procedures
43
Service access cover
NOTE: The service access cover is included in the Plastics Kit, spare part number 649764-001.
Before removing the service access cover, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the service access cover:
Position the computer upside-down, with the front toward you.
1.
2.
Loosen the three Phillips M2.0x3.0 captive screws (1) that secure the service access cover to the
computer.
3.
Lift the rear edge of the service access cover (2) until it rests at an angle, and then remove the
cover.
Battery on page 43)
Reverse this procedure to install the service access cover.
44 Chapter 4 Removal and replacement procedures
Primary memory module
Description Spare part number
2 GB (PC3-10600, 1333 MHz, DDR3) 621565-001
4 GB (PC3-10600, 1333 MHz, DDR3) 621569-001
8 GB (PC3-10600, 1333 MHz, DDR3) 634091-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
Navigate to
1.
2.
Click Support & Drivers > click Drivers & Software.
3.
In the Enter a product name/number box, type the computer model information, and then
www.hp.com.
click Search.
Click the link for the computer model.
4.
5.
Select the operating system, and then click Next.
6.
Under Step 2: Select a Download, click the BIOS link.
Click the link for the most recent BIOS.
7.
8.
Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
Remove the primary memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures
45
2.
Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a primary memory module.
46 Chapter 4 Removal and replacement procedures
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the memory module (see
c.
Remove the SIM:
1.
Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2.
Remove the SIM from the SIM slot.
Battery on page 43)
Service access cover on page 44)
Primary memory module on page 45)
Reverse this procedure to install the SIM.
Component replacement procedures
47
Hard drive
NOTE: The hard drive spare part kits include the bracket and the screws.
Description Spare part number
320 GB, 7200 rpm, 7 mm (2.5 in) SED hard drive
320 GB, 7200 rpm, 7 mm (2.5 in) hard drive
250 GB, 7200 rpm, 7 mm (2.5 in) hard drive
160 GB solid-state drive (SSD) 653018-001
128 GB SSD 653017-001
656621-001
656620-001
656619-001
Before removing the hard drive, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
Remove the hard drive:
1.
Loosen the Phillips M2.5×8.0 captive screw (1) that secures the hard drive bracket to the
computer.
Grasp the tab on the hard drive and slide it forward to disconnect the hard drive.
2.
48 Chapter 4 Removal and replacement procedures
3.
Lift the hard drive (2) to remove it from the computer.
4.
If it is necessary to replace the hard drive bracket, remove the four Phillips M2.5x3.0 screws (1)
that secure the bracket to the hard drive.
5.
Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures
49
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Description Spare part number
Broadcom 43224 802.11 a/b/g/n 2x2 WiFi Adapter: For use in Antigua and Barbuda,
Argentina, Aruba, the Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, the British Virgin
Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador,
El Salvador, French Guiana, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras,
Jamaica, Martinique, Mexico, the Nether Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto
Rico, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, the United States, Uruguay,
U.S. Virgin Islands, and Venezuela
Broadcom 43224 802.11 a/b/g/n 2x2 WiFi Adapter: For use in Albania, Algeria, Angola,
Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Benin, Botswana, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
the People's Republic of China, the Congo, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Egypt, Equatorial Guinea, Estonia, Finland, France, Gabon, Gambia, Germany, Ghana,
Gibraltar, Greece, Guinea, Guinea-Bissau, Hong Kong, Hungary, Iceland, India, Indonesia,
Ireland, Israel, Italy, the Ivory Coast, Japan, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malaysia, Mali,
Mauritania, Mauritius, Montenegro, Morocco, Mozambique, Namibia, Nepal, the Netherlands,
New Zealand, Niger, Nigeria, Norway, Oman, Pakistan, the Philippines, Poland, Portugal, Qatar,
Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Switzerland, Syria,
Taiwan, Tanzania, Thailand, Togo, Tunisia, Turkey, the United Arab Emirates, the United Kingdom,
Vietnam, Yemen, and Zimbabwe
582564-001
582564-002
50 Chapter 4 Removal and replacement procedures
Description Spare part number
Broadcom 4322 AGN 802.11a/b/g/draft-n WLAN module: For use in Albania, Algeria, Angola,
Antigua and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde,
Cayman Islands, the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the
Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France,
French Guiana, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guinea,
Guadeloupe, Guam. Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg,
Madagascar, Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco,
Mozambique, Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland,
Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, Switzerland, Syria,
Taiwan, Tanzania, Thailand, Togo, Tunisia, Turkey, the United Arab Emirates, the United Kingdom,
the United States, Uruguay, U.S. Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe
Intel Centrino Advanced-N6205 (2x2) WiFi Adapter: For use in Albania, Algeria, Angola, Antigua
and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman
Islands, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, the
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the Dominican
Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Finland, France, French
Guiana, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guinea, Guadeloupe,
Guam. Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Madagascar,
Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Mozambique,
Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico,
Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra
Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Vincent and the Grenadines, Suriname, Switzerland, Syria, Taiwan, Tanzania, Thailand,
Togo, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, U.S.
Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe
593836-001
631954-001
Before removing the WLAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
Component replacement procedures
51
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module and
disengage them from the channels (2) holding them in place.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
2.
Remove the two Phillips M2.5×3.0 screws (3) that secure the WLAN module to the computer.
3.
Remove the WLAN module by pulling the module away from the slot at an angle (4).
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion.
Reverse this procedure to install the WLAN module.
52 Chapter 4 Removal and replacement procedures
WWAN module
CAUTION: The WWAN module and the WLAN module are not interchangeable.
Description Spare part number
Ericsson 5521 HSPA+ WWAN module 632155-001
Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS (not available in China) 634400-001
Before removing the WWAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables (1) and (2) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal.
The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2.
Remove the two Phillips M2.5×3.0 screws (3) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures
53
3.
Remove the WWAN module (4) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (5) to prevent incorrect insertion.
Reverse this procedure to install the WWAN module.
54 Chapter 4 Removal and replacement procedures
Keyboard
For use in: Spare part number For use in: Spare part number
Keyboard with TouchPad and pointing stick (includes buttons and cables):
Belgium 649756-A41 Northwest Africa 649756-DW1
Brazil 649756-201 Portugal 649756-131
Bulgaria 649756-261 Russia 649756-251
Denmark 649756-081 Saudi Arabia 649756-171
France 649756-051 Slovakia and The Czech Republic 649756-A81
French Canada 649756-121 South Korea 649756-AD1
Germany 649756-041 Spain 649756-071
Greece 649756-DJ1 Sweden and Finland 649756-DH1
Hungary 649756-211 Sweden, Denmark, Norway,
Finland
Iceland 649756-DD1 Switzerland 649756-BG1
International 649756-B31 Taiwan 649756-AB1
Israel 649756-BB1 Thailand 649756-281
Italy 649756-061 Turkey 649756-141
Japan 649756-291 The United Kingdom 649756-031
Latin America 649756-161 The United States 649756-001
Norway 649756-091
649756-B71
Before removing the keyboard, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove ths service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
Remove the keyboard:
Turn the computer upside-down, with the front toward you.
1.
Component replacement procedures
55
2.
Remove the two screw caps (1) and loosen the five captive screws (2) that secure the keyboard to
the computer.
Turn the computer right-side up, with the front toward you.
3.
Open the display as far as possible.
4.
5.
Insert a flat tool under the back edge (1) of the keyboard near the display hinge. Gently lift the
rear edge of the keyboard (2) and disconnect the keyboard.
56 Chapter 4 Removal and replacement procedures
6.
Holding the keyboard at an angle, lift the keyboard (1) far enough to gain access to the cables
underneath and release the zero insertion force (ZIF) connector (2) to which the pointing stick
cable is attached to the system board and remove the pointing stick ZIF cable (3) from the
connector.
7.
Flip the keyboard over to the left and lay it flat (1), then release the ZIF connector that secures the
keyboard cable (2) to the system board and remove the keyboard cable (3) from the ZIF
connector.
Component replacement procedures
57
Release the ZIF connector to which the pointing stick cable is attached, and then disconnect the
8.
cable (4) from the keyboard.
Remove the keyboard.
9.
Reverse this procedure to install the keyboard.
Secondary memory module
Description Spare part number
1 GB (PC3-10600, 1333 MHz, DDR3) 639738-001
2 GB (PC3-10600, 1333 MHz, DDR3) 621565-001
4 GB (PC3-10600, 1333 MHz, DDR3) 621569-001
8 GB (PC3-10600, 1333 MHz, DDR3) 634091-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
Navigate to
1.
2.
Click Support & Drivers > click Drivers & Software.
www.hp.com.
58 Chapter 4 Removal and replacement procedures
3.
In the Enter a product name/number box, type the computer model information, and then
click Search.
Click the link for the computer model.
4.
5.
Select the operating system, and then click Next.
6.
Under Step 2: Select a Download, click the BIOS link.
Click the link for the most recent BIOS.
7.
8.
Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Service access cover (see
b.
Remove the keyboard (see
c.
Remove the secondary memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Battery on page 43)
Service access cover on page 44)
Keyboard on page 55)
Component replacement procedures
59
2.
Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a secondary memory module.
Top cover
The top cover kit includes the TouchPad board and capacitive board.
Description Spare part number
Top cover 649768-001
Before removing the top cover, follow these steps:
1.
2.
3.
4.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the following components:
Remove the battery (see
a.
Remove the service access cover (see
b.
Battery on page 43)
Service access cover on page 44)
60 Chapter 4 Removal and replacement procedures
Remove the keyboard (see
c.
Keyboard on page 55)
Remove the secondary memory module (see
d.
Secondary memory module on page 58)
Remove the top cover:
Turn the computer upside-down, with the front toward you.
1.
2.
Remove the two Torx 8M2.0×7.0 screws (1) located in the bottom feet. You do not need to
remove the feet.
3.
Remove the two screw caps (2) and the two Torx 8M2.0x5.0 screws (3) located below the
battery bay.
Turn the computer right-side up, with the front toward you.
4.
Open the display as far as possible.
5.
6.
Release the ZIF connector (1) that secures the audio cable to the system board and remove the
audio cable (2) from the ZIF connector.
7.
Release the ZIF connector (3) that secures the TouchPad button cable to the system board and
remove the touchpad button cable (4) from the ZIF connector.
Component replacement procedures
61
8.
Remove the two Phillips M2.5x7.0 screws (5).
9.
Lift the rear edge (1) of the top cover.
10.
Disengage the top cover from the computer, and then lift the top cover (2) up and off the
computer.
NOTE: A small plastic brace for the VGA port rests below the top cover. Simply lift the brace.
62 Chapter 4 Removal and replacement procedures
11.
Remove the Phillips M2.0x2.0 screw (1) from the volume control board and slide the volume
control (2) out from the tab.
Reverse this procedure to install the top cover.
Component replacement procedures
63
TouchPad board
NOTE: The TouchPad board is available with the top cover kit, spare part number 649768-001.
Before removing the TouchPad board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the keyboard (see
c.
Remove the top cover (see
d.
Remove the TouchPad board:
Position the computer right-side up, with the front toward you.
1.
2.
Remove the Phillips M2.0x3.5 screw (1) that secures the TouchPad to the top cover.
3.
Disconnect the TouchPad cable (2) from the TouchPad board ZIF connector and then slide the
board (3) out from the tab.
Battery on page 43)
Service access cover on page 44)
Keyboard on page 55)
Top cover on page 60)
Reverse this procedure to install the TouchPad board.
64 Chapter 4 Removal and replacement procedures
RTC battery
Description Spare part number
RTC battery 649769-001
Before removing the RTC battery, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the keyboard (see
c.
Remove the top cover (see
d.
Battery on page 43)
Service access cover on page 44)
Keyboard on page 55)
Top cover on page 60)
Remove the RTC battery:
1.
Disconnect the RTC battery cable (1) from the system board.
2.
Gently pull the battery away from the double-sided tape that secures the battery (2) to the system
board and remove it from the computer.
Reverse this procedure to install the RTC battery.
Component replacement procedures
65
Display assembly
The display assemblies include two WLAN antenna transceivers and cables and two WWAN antenna
transceivers and cables.
Description Spare part number
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly
30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly for use outdoors
649753-001
649754-001
Before removing the display assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Remove the display assembly:
Position the computer upside down, with the rear toward you.
1.
66 Chapter 4 Removal and replacement procedures
Remove the two Torx 9 M2.0×5.0 screws that secure the hinge cover to the computer.
2.
Position the computer right-side up, with the rear toward you.
3.
Slide the hinge cover away from the computer. The hinge cover is available in the Plastics Kit,
4.
spare part number 649764-001.
Position the computer right-side up, with the front toward you and open the display so it stands
5.
straight up.
6.
Feed the WWAN and WLAN antennas (1) through the bottom of the base enclosure and remove
the antennas.
7.
Disconnect the webcam cable (2) from the system board.
Component replacement procedures
67
8.
Disconnect the display cable (3) from the system board.
CAUTION: Support the display assembly when removing the display screws in the following
step. Failure to support the display assembly can result in damage to the assembly and other
components.
9.
Remove the two Phillips M2.5x6.0 screws (1) that secure the display assembly to the base
enclosure.
10.
Gently rotate the display (2) and swivel it at a 90-degree angle to gain access to the remaining
screws in the display bracket.
11.
Remove the two Phillips M2.5 x 6.0 screws (3) that secure the display bracket to the base
enclosure.
68 Chapter 4 Removal and replacement procedures
12.
Lift the display straight up to remove it from the base enclosure (4).
Reverse this procedure to reassemble and install the display assembly.
System board shield
Description Spare part number
System board shield 649760-001
Before removing the system board shield, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Remove the keyboard (see
e.
Keyboard on page 55)
Component replacement procedures
69
Remove the top cover (see
f.
Top cover on page 60)
Remove the display assembly (see
g.
Display assembly on page 66)
Remove the system board shield:
Position the computer right-side up, with the front toward you.
1.
2.
Remove the four Phillips M2.5×3.0 screws (1) and (2) that secure the shield to the base
enclosure.
3.
Slide the shield from the computer (3).
WARNING! Use caution when handling the system shield as the object may be hot.
Reverse this procedure to install the system board shield.
NOTE: When installing a replacement system board shield, take care that the tab labeled “Watch
Out” is inserted correctly under the heat sink so that the keyboard lies flat when replaced.
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 649758-001. See
for more Cable Kit spare part number information.
Description Spare part number
Modem module 628824-001
70 Chapter 4 Removal and replacement procedures
Cable Kit on page 25
Before removing the modem module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Remove the display assembly (see
g.
Remove the system board shield (see
h.
Remove the modem module:
Turn the computer right-side up, with the front toward you.
1.
2.
Disconnect the modem module (1) from the system board by lifting it straight up.
3.
Disconnect the modem module cable (2) from the modem module, and then remove the module
from the computer.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Display assembly on page 66)
System board shield on page 69)
Reverse this procedure to install the modem module.
Component replacement procedures
71
Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 649758-001. See
for more Cable Kit spare part number information.
Description Spare part number
Bluetooth module 537921-001
Before removing the Bluetooth module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Cable Kit on page 25
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Remove the display assembly (see
g.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Display assembly on page 66)
Remove the Bluetooth module:
Position the computer right-side up, with the front toward you.
1.
2.
Lift the Bluetooth module (1) as far as the cable will allow.
72 Chapter 4 Removal and replacement procedures
3.
Disconnect the Bluetooth module cable from the Bluetooth module (2) and remove the module.
Reverse this procedure to reassemble and install the Bluetooth module.
Latch assembly
NOTE: The Latch Kit includes the latch, bracket, two screws, and spring.
Description Spare part number
Latch Kit 597837-001
Before removing the latch assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
WWAN module on page 53)
Keyboard on page 55)
Component replacement procedures
73
Remove the top cover (see
f.
Top cover on page 60)
Remove the display assembly (see
g.
Display assembly on page 66)
NOTE: The latch mechanism includes a small spring. Note the location of the spring.
Remove the latch assembly:
Position the computer right-side up, with the front toward you.
1.
2.
Detach the spring (1) from the latch.
3.
Remove the two Phillips M2.0×4.0 screws (2) that secure the latch bracket to the base enclosure.
4.
Lift the inner latch (3) from the computer.
Reverse this procedure to install the latch assembly.
Speaker assembly
Description Spare part number
Speaker assembly 649767-001
Before removing the speaker assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
74 Chapter 4 Removal and replacement procedures
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Remove the display assembly (see
g.
Remove the Bluetooth module (see
h.
Latch assembly (see
i.
Remove the speaker assembly:
Position the computer right-side up, with the front toward you.
1.
2.
Unplug the speaker cable (1) from the audio connector board, and note the routing channel of the
speaker cable in the base enclosure.
3.
Slide the the speakers and cables (2) from the base enclosure and lift to remove.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Display assembly on page 66)
Bluetooth module on page 72)
Latch assembly on page 73)
Reverse this procedure to install the speaker assembly.
Component replacement procedures
75
Audio board
Description Spare part number
Audio connector board 649762-001
Before removing the audio connector board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Remove the display assembly (see
g.
Remove the Bluetooth module (see
h.
Latch assembly (see
i.
Remove the speaker assembly (see
j.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Display assembly on page 66)
Bluetooth module on page 72)
Latch assembly on page 73)
Speaker assembly on page 74)
Remove the audio connector board:
Position the computer right-side up, with the front toward you.
1.
2.
Release the ZIF connector (1) that secures the audio board cable to the system board and remove
the audio board cable (2).
76 Chapter 4 Removal and replacement procedures
3.
Remove the Phillips M2.0×3.5 screw (3) that secures the audio connector board to the base
enclosure and lift the board (4).
Reverse this procedure to install the audio connector board.
Component replacement procedures
77
Smart card reader
Description Spare part number
Smart card reader 597839-001
Before removing the smart card reader, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the WLAN module (see
c.
Remove the WWAN module (see
d.
Remove the keyboard (see
e.
Remove the top cover (see
f.
Remove the display assembly (see
g.
System board shield (see
h.
Battery on page 43)
Service access cover on page 44)
WLAN module on page 50)
WWAN module on page 53)
Keyboard on page 55)
Top cover on page 60)
Display assembly on page 66)
System board shield on page 69)
Remove the smart card reader:
Position the computer right-side up, with the front toward you.
1.
2.
Disconnect the smart card reader cable from the ZIF connector (1) on the system board and
remove the cable (2).
78 Chapter 4 Removal and replacement procedures
3.
Lift the smart card reader out of the chassis (3).
NOTE: Adhesive secures the reader to the base enclosure. You must break the adhesion to
remove the reader.
4.
Remove the Bluetooth cable by disconnecting the ZIF cable (1) securing the Bluetooth module to
the system board and thn lift the cable (2).
Reverse this procedure to install the smart card reader.
Component replacement procedures
79
System board
NOTE: The system board spare part kits include replacement thermal material.
Description Spare part number
For use in all countries and regions except Russia and the People's Republic of China:
Equipped with Intel Core i7-2620M 2620M, 2.7 GHz (turbo up to 3.4 GHz) processor, 4 MB
●
L3 cache, 35W
Equipped with Intel Core i5-2410M, 2.3 GHz (turbo up to 2.9 GHz) processor, 3 MB L3
●
cache, 35W (select models only)
Equipped with Intel Core i5-2520M, 2.5 GHz (turbo up to 3.2 GHz) processor, 3 MB L3
●
cache, 35W
For use only in Russia and the People's Republic of China:
Equipped with Second Generation Intel Core i5-2410M Dual-Core processor [2.3 GHz (turbo
●
up to 2.9 GHz), 3 MB L3 cache]
quipped with Second Generation Intel Core i5-2520M Dual-Core processor [2.5 GHz (turbo
●
up to 3.2 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i5-2540M Dual-Core processor [2.6 GHz (turbo
●
up to 3.3 GHz), 3 MB L3 cache]
Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz (turbo
●
up to 3.4 GHz), 4 MB L3 cache]
649748-001
649745-001
649746-001
649749-001
649750-001
649751-001
649752-001
Before removing the system board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the SIM card (see
c.
Remove the memory module (see
d.
Remove the hard drive (see
e.
Remove the WLAN module (see
f.
Remove the WWAN module (see
g.
Remove the keyboard (see
h.
Remove the top cover (see
i.
Battery on page 43)
SIM on page 47)
Hard drive on page 48)
WLAN module on page 50)
Keyboard on page 55)
Top cover on page 60)
80 Chapter 4 Removal and replacement procedures
Service access cover on page 44)
Primary memory module on page 45)
WWAN module on page 53)
Remove the RTC battery (see
j.
RTC battery on page 65)
Remove the display assembly (see
k.
Remove the system board shield (see
l.
Remove the smart card reader (see
m.
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Remove the SIM (see
●
Remove the memory modules (see
●
module on page 58)
Remove the WLAN module (see
●
Remove the WWAN module (see
●
Remove the modem module (see
●
Remove the heat sink (see
●
Remove the system board:
Position the computer right-side up, with the front toward you.
1.
Remove the ExpressCard or ExpressCard slot holder.
2.
SIM on page 47)
WLAN module on page 50)
Fan/heat sink assembly on page 82)
Display assembly on page 66)
System board shield on page 69)
Smart card reader on page 78)
Primary memory module on page 45 and Secondary memory
WWAN module on page 53)
Modem module on page 70)
3.
Peel back the adhesive strip (2) on the system board to reveal one of the two screws required to
remove the system board.
4.
Remove the two Phillips M2.0×4.0 screws (2) that secure the system board to the base enclosure.
Component replacement procedures
81
5.
Lift the right side of the system board, and remove it from the base enclosure (3).
Reverse this procedure to install the system board.
Fan/heat sink assembly
The heat sink spare part kit includes replacement thermal material.
Description Spare part number
Fan/heat sink assembly 649759-001
Before removing the fan/heat sink assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
3.
and then unplugging the AC adapter from the computer.
Remove the following components:
4.
Remove the battery (see
a.
Remove the service access cover (see
b.
Remove the SIM card (see
c.
Battery on page 43)
Service access cover on page 44)
SIM on page 47)
Remove the memory module (see
d.
Remove the hard drive (see
e.
Hard drive on page 48)
82 Chapter 4 Removal and replacement procedures
Primary memory module on page 45)
Remove the WLAN module (see
f.
WLAN module on page 50)
Remove the WWAN module (see
g.
Remove the keyboard (see
h.
Remove the top cover (see
i.
Remove the RTC battery (see
j.
Remove the display assembly (see
k.
Remove the system board shield (see
l.
Remove the smart card reader (see
m.
Remove the system board (see
n.
Remove the fan/heat sink assembly:
Position the system board right side up.
1.
Disconnect the fan cable from the system board.
2.
Keyboard on page 55)
Top cover on page 60)
RTC battery on page 65)
System board on page 80)
WWAN module on page 53)
Display assembly on page 66)
System board shield on page 69)
Smart card reader on page 78)
Position the system board upside down.
3.
4.
In the order indicated on the heat sink, loosen the four Phillips captive screws (1) that secure the
heat sink to the base enclosure.
Component replacement procedures
83
5.
Remove the fan/heat sink assembly (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and
processor (2) each time the heat sink is removed. Thermal material is included with fan/heat sink
assembly and system board spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
84 Chapter 4 Removal and replacement procedures
5 Computer Setup
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
1.
message is displayed at the bottom of the screen.
Press f10 to enter BIOS Setup.
2.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, and System
Configuration menus.
To navigate and select in Computer Setup, follow these steps:
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
1.
message is displayed at the bottom of the screen.
To select a menu or a menu item, use the tab key and the keyboard arrow keys, and then
●
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow on the right side of the screen,
●
or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
●
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
Press f10 to enter BIOS Setup.
2.
3.
Select the File, Security, or System Configuration menu.
Starting Computer Setup
85
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
– or –
●
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
1.
message is displayed at the bottom of the screen.
Press f10 to enter BIOS Setup.
2.
3.
Use a pointing device or the arrow keys to select File > Restore Defaults.
Follow the on-screen instructions.
4.
5.
To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
86 Chapter 5 Computer Setup
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your
computer.
File menu
Select To do this
System Information
Set System Date and Time Set or change the date and time on the computer.
System Diagnostics Displays the following information:
View identification information for the computer and the
●
batteries in the system.
View specification information for the processor, cache
●
and memory size, system ROM, video revision, and
keyboard controller version.
System Information
●
Identification information for the computer and the
◦
batteries in the system.
Specification information for the processor, cache
◦
and memory size, system ROM, video revision, and
keyboard controller version.
Start-up Test—Verifies the system components needed for
●
starting the computer.
Run-In Test—Runs a comprehensive check on system
●
memory.
Hard Disk Test—Runs a comprehensive self-test on any
●
hard drive in the system.
Memory Test—Runs a comprehensive test on any
●
memory installed in the computer.
Battery Test—Runs a comprehensive test on any batteries
●
installed in the computer.
Error Log—Displays a log file if any errors have
●
occurred.
Restore Defaults Replace the configuration settings in Computer Setup with the
original factory settings. (Hard drive mode, password settings,
and security settings are not changed when you restore the
factory settings.)
Reset BIOS security to factory default Restore the BIOS security settings to the factory default.
Computer Setup menus
87
Select To do this
Ignore Changes and Exit Cancel any changes entered during the current session. Then
Save Changes and Exit Save any changes entered during the current session. Then
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select To do this
Setup BIOS Administrator Password Set up a BIOS administrator password.
exit and restart the computer.
exit and restart the computer. Your changes go into effect
when the computer restarts.
User Management > Create New BIOS User Account (requires
a BIOS administrator password)
Password Policy (requires a BIOS administrator password) Revise password policy criteria.
HP SpareKey Enable/disable HP SpareKey (enabled by default).
Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).
Fingerprint Reset on Reboot (If Present) Reset/clear the fingerprint reader ownership (select models
Change Password Enter, change, or delete a BIOS administrator password.
HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security
Anti Theft > AT-p Enable/disable Anti-Theft Protection.
DriveLock Password
Automatic DriveLock Enable/disable Automatic DriveLock support.
Select from a list of BIOS users.
●
Select from a list of ProtectTools users.
●
only; disabled by default).
questions and answers used if you forget your password.
Enable/disable DriveLock on any computer hard drive
●
(enabled by default).
Change a DriveLock user password or master password.
●
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
TPM Embedded Security Enable/disable support for Trusted Platform Module (TPM)
88 Chapter 5 Computer Setup
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software Help.
NOTE: You must have a setup password to change this
setting.
Select To do this
Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary
hard drive or the drive in the upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.
System IDs Enter a user-defined computer asset tracking number and
ownership tag.
Computer Setup menus
89
System Configuration menu
NOTE: Some of the listed System Configuration options may not be supported by your computer.
Select To do this
Language Change the Computer Setup language.
Boot Options
Device Configurations
Set a startup menu delay (in seconds).
●
Set the MultiBoot Express popup delay (in seconds).
●
Enable/disable custom logo (disabled by default).
●
Enable/disable display diagnostic URL (enabled by
●
default).
Enable/disable CD-ROM boot (enabled by default).
●
Enable/disable SD card boot (enabled by default).
●
Enable/disable floppy boot (enabled by default).
●
Enable/disable PXE internal NIC boot (enabled by
●
default).
Enable/Disable Unified Extensible Firmware Interface
●
(UEFI) Boot Mode (disabled by default).
Set the legacy boot order.
●
Enable/disable USB legacy support (enabled by default).
●
When enabled, USB legacy support allows the following:
Use of a USB keyboard in Computer Setup even
◦
when a Windows operating system is not running
Startup from bootable USB devices, including a
◦
hard drive, diskette drive, or optical drive
connected by a USB port to the computer
90 Chapter 5 Computer Setup
Enable/disable fan always on while connected to an AC
●
outlet (disabled by default).
Enable/disable Data Execution Prevention (select models
●
only). When enabled, the processor can disable some
virus code execution, which helps to improve computer
security (disabled by default).
Select a SATA (Serial Advanced Technology Attachment)
●
device mode. The following options are available:
AHCI (Advanced Host Controller Interface)
◦
IDE (Integrated Drive Electronics)
◦
RAID (Redundant Array of Independent Disks) (select
◦
models only)
Select To do this
NOTE: Availability of these options varies by computer
model.
Enable/disable secondary battery fast charge (enabled
●
by default).
Enable/disable HP QuickLook (enabled by default).
●
Enable/disable preboot authentication on HP QuickLook
●
boot (enabled by default).
Enable/disable HP QuickWeb (enabled by default).
●
Enable/disable HP QuickWeb write protect (disabled by
●
default).
Enable/disable virtualization technology (select models
●
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution Technology)
●
(select models only; disabled by default).
Enable/disable Multi Core CPU (enabled by default).
●
Enable/disable Intel HT Technology (enabled by default).
●
Enable/disable Wake on USB (enabled by default).
●
Enable/disable Num lock state at boot (disabled by
●
default).
Computer Setup menus
91
Select To do this
Built-In Device Options
Enable/disable the wireless button state (enabled by
●
default).
Enable/disable embedded WWAN device radio (select
●
models only; enabled by default).
Enable/disable embedded WLAN device radio (select
●
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
●
(enabled by default).
Enable/disable the network interface controller (enabled
●
by default).
Enable/disable LAN/WLAN switching (disabled by
●
default).
Set the wake on LAN state. Options include the
●
following:
Disabled
◦
Boot to Network
◦
Follow Boot Order
◦
Enable/disable the ambient light sensor.
●
Enable/disable the fingerprint device (enabled by
●
default).
Port Options
Enable/disable the integrated camera (enabled by
●
default).
Enable/disable the power monitor circuit (enabled by
●
default).
Enable/disable the audio device (enabled by default).
●
Enable/disable a modem device (enabled by default).
●
Enable/disable the microphone (enabled by default).
●
Enable/disable the internal speakers (enabled by
●
default).
NOTE: All port options are enabled by default.
Enable/disable the flash media reader.
●
Enable/disable the USB port.
●
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
Enable/disable the 1394 port.
●
Enable/disable the ExpressCard slot.
●
Enable/disable the Smart card slot.
●
92 Chapter 5 Computer Setup
Enable/disable the eSATA port.
●
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