HP 2700 User Manual
HP Color LaserJet 2700 Series printers
User Guide
HP Color LaserJet 2700 Series printer
User Guide
Copyright and License
Trademark Credits
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 2, 10/2006
Q7824-90932
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Table of contents
1 Printer basics
Printers at a glance .............................................................................................................................. 2
Features at a glance ............................................................................................................................. 3
Walkaround .......................................................................................................................................... 4
Printer software .................................................................................................................................... 6
Supported operating systems and printer drivers ................................................................ 6
Additional drivers ................................................................................................................. 6
Opening the printer drivers .................................................................................................. 7
Software for Windows .......................................................................................................... 8
The HP ToolboxFX .............................................................................................. 8
Software for Macintosh ........................................................................................................ 8
PostScript Printer Description (PPD) files ........................................................... 8
Macintosh Configure Device ............................................................................... 8
Software for networks .......................................................................................................... 9
HP Web Jetadmin ............................................................................................... 9
UNIX .................................................................................................................... 9
Linux .................................................................................................................... 9
Embedded Web server ....................................................................................... 9
Print-media specifications .................................................................................................................. 10
Tray 1 and tray 2 ............................................................................................................... 10
Optional tray 3 ................................................................................................................... 11
Selecting print media .......................................................................................................................... 12
Paper to avoid .................................................................................................................... 12
Paper that can damage the printer .................................................................................... 12
Printing and storage environment ...................................................................................................... 13
Printing on special media ................................................................................................................... 14
Transparencies .................................................................................................................. 14
Glossy paper ...................................................................................................................... 14
Colored paper .................................................................................................................... 14
Envelopes .......................................................................................................................... 14
Labels ................................................................................................................................ 15
Heavy paper ...................................................................................................................... 15
Preprinted forms and letterhead ........................................................................................ 15
Recycled paper .................................................................................................................. 16
HP LaserJet media ............................................................................................................ 16
2 Control panel
Understanding control-panel features ................................................................................................ 18
Using the control-panel menus ........................................................................................................... 20
ENWW iii
Using the printer control panel in shared environments ..................................................................... 26
3 I/O configuration
USB configuration .............................................................................................................................. 28
Network configuration (HP Color LaserJet 2700n only) ..................................................................... 29
To use the menus .............................................................................................................. 20
Reports menu .................................................................................................................... 21
System Setup menu .......................................................................................................... 22
Network Config. menu (HP Color LaserJet 2700n printer only) ......................................... 24
Service menu ..................................................................................................................... 25
Connecting the USB cable ................................................................................................. 28
Set up the printer and use it on the network ...................................................................... 29
To set up a network port-connected configuration (direct mode or peer-to-
peer printing) ..................................................................................................... 29
Using the embedded Web server or the HP ToolboxFX .................................................... 30
Setting a system password ................................................................................................ 30
Using the printer control panel ........................................................................................... 30
IP configuration ................................................................................................. 30
Manual configuration ........................................................................ 30
Automatic configuration .................................................................... 31
Link speed and link duplex settings .................................................................. 31
Supported network protocols ............................................................................................. 32
TCP/IP ............................................................................................................................... 33
Internet Protocol (IP) ......................................................................................... 33
Transmission Control Protocol (TCP) ............................................................... 33
IP address ......................................................................................................... 33
Configuring IP parameters ................................................................................ 33
Dynamic Host Configuration Protocol (DHCP) ................................. 34
BOOTP ............................................................................................. 34
Subnets ............................................................................................................. 34
Subnet mask ..................................................................................... 34
Gateways .......................................................................................................... 34
Default gateway ................................................................................ 34
4 Printing tasks
Controlling print jobs ........................................................................................................................... 36
Source ............................................................................................................................... 36
Type and Size .................................................................................................................... 36
Priority for print settings ..................................................................................................... 37
Configuring trays ................................................................................................................................ 38
Configuring size ................................................................................................................. 38
Configuring type ................................................................................................................. 38
Configuring trays for custom paper .................................................................................... 38
Printing from tray 1 (100-sheet multipurpose tray) ............................................................ 38
Loading tray 1 ................................................................................................... 38
Printing from tray 2 or optional tray 3 ................................................................................. 40
Loading tray 2 ................................................................................................... 41
Loading optional tray 3 ...................................................................................... 43
Loading special media ....................................................................................................... 46
Using features in the Windows printer driver ...................................................................................... 47
iv ENWW
Creating and using quick sets ............................................................................................ 47
Using watermarks .............................................................................................................. 48
Resizing documents .......................................................................................................... 48
Setting a custom paper size from the printer driver ........................................................... 48
Using different paper and printing covers .......................................................................... 49
Printing a blank first page .................................................................................................. 49
Printing multiple pages on one sheet of paper .................................................................. 49
Setting the color options .................................................................................................... 50
Using the HP Digital Imaging Options dialog box .............................................................. 50
Using the Services tab ....................................................................................................... 51
Using features in the Macintosh printer driver .................................................................................... 52
Creating and using presets in Mac OS X ........................................................................... 52
Printing a cover page ......................................................................................................... 52
Printing multiple pages on one sheet of paper .................................................................. 53
Setting the color options .................................................................................................... 53
Using 2-sided (duplex) printing ........................................................................................................... 54
Manual 2-sided printing ..................................................................................................... 54
Stopping a print request ..................................................................................................................... 56
To stop the current print job from the printer control panel ................................................ 56
To stop the current print job from the software program .................................................... 56
5 Managing the printer
Using printer information pages ......................................................................................................... 58
Using the embedded Web server ....................................................................................................... 60
To access the embedded Web server by using a network connection .............................. 60
Embedded Web server sections ........................................................................................ 61
Using the HP ToolboxFX .................................................................................................................... 63
To view the HP ToolboxFX ................................................................................................ 63
Status ................................................................................................................................. 64
Alerts .................................................................................................................................. 65
Help ................................................................................................................................... 65
Device settings .................................................................................................................. 66
Network settings ................................................................................................................ 69
Using Macintosh Configure Device .................................................................................................... 70
Event log ........................................................................................................... 64
Set up status alerts ........................................................................................... 65
Set up e-mail alerts ........................................................................................... 65
Device information ............................................................................................ 66
Paper handling .................................................................................................. 67
Printing .............................................................................................................. 67
PCL ................................................................................................................... 67
PostScript .......................................................................................................... 67
Print quality ....................................................................................................... 68
Print density ...................................................................................................... 68
Paper types ....................................................................................................... 68
System setup .................................................................................................... 69
Service .............................................................................................................. 69
6 Color
Using color ......................................................................................................................................... 72
ENWW v
Managing color ................................................................................................................................... 73
Matching colors .................................................................................................................................. 76
7 Maintenance
Managing supplies ............................................................................................................................. 80
Replacing supplies and parts ............................................................................................................. 83
Cleaning the printer ............................................................................................................................ 86
HP ImageREt ..................................................................................................................... 72
Media selection .................................................................................................................. 72
Color options ...................................................................................................................... 72
Standard red-green-blue (sRGB) ....................................................................................... 72
Printing in four colors (CMYK) ........................................................................................... 72
Print in Grayscale .............................................................................................................. 73
Automatic or manual color adjustment .............................................................................. 73
Manual color options ......................................................................................... 73
Restricting color printing .................................................................................................... 74
Using the HP ToolboxFX to print the Microsoft Office Basic Colors palette ...................... 76
Sample book color matching ............................................................................................. 76
Supplies life ....................................................................................................................... 80
Approximate print-cartridge replacement intervals ............................................................ 80
Checking the print-cartridge life ......................................................................................... 80
Print-cartridge storage ....................................................................................................... 81
HP print cartridges ............................................................................................................. 81
Non-HP print cartridges ..................................................................................................... 81
Print-cartridge authentication ............................................................................................. 82
HP fraud hotline and Web site ........................................................................................... 82
Supply replacement guidelines .......................................................................................... 83
Changing print cartridges ................................................................................................... 83
To change the print cartridge ............................................................................ 83
To clean the printer using the printer control panel ........................................................... 86
To clean the printer using the HP ToolboxFX .................................................................... 86
8 Problem solving
Basic troubleshooting checklist .......................................................................................................... 88
Factors that affect printer performance .............................................................................. 88
Control-panel messages .................................................................................................................... 89
Jams ................................................................................................................................................... 94
Common causes of jams ................................................................................................... 94
Clearing jams ..................................................................................................................... 95
Paper-handling problems ................................................................................................................. 107
Printer response problems ............................................................................................................... 111
Printer control-panel problems ......................................................................................................... 113
Color-printing problems .................................................................................................................... 114
Incorrect printer output ..................................................................................................................... 116
Printer output problems ................................................................................................... 116
Guidelines for printing with different fonts ........................................................................ 117
Macintosh problems ......................................................................................................................... 118
Solving problems with Mac OS X .................................................................................... 118
Software program problems ............................................................................................................. 121
Print-quality troubleshooting ............................................................................................................. 122
vi ENWW
Print-quality problems associated with media .................................................................. 122
Overhead transparency defects ....................................................................................... 122
Print-quality problems associated with the environment .................................................. 123
Print quality problems associated with jams .................................................................... 123
Print-quality problems associated with toner buildup inside the printer ........................... 123
Using the HP ToolboxFX to troubleshoot print-quality problems .................................... 124
Calibrating the printer ...................................................................................................... 125
Network problems (HP Color LaserJet 2700n only) ......................................................................... 126
Appendix A Supplies and accessories
Parts and supplies ............................................................................................................................ 130
Ordering by using the embedded Web server .................................................................................. 132
Ordering by using the HP ToolboxFX ............................................................................................... 133
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 136
Print cartridge, transfer unit, and fuser limited warranty statement .................................................. 137
HP Customer Care ........................................................................................................................... 138
Online Services ................................................................................................................ 138
Telephone support ........................................................................................................... 138
Software utilities, drivers, and electronic information ....................................................... 138
HP direct ordering for accessories or supplies ................................................................ 138
HP service information ..................................................................................................... 138
HP service agreements ................................................................................................... 138
The HP ToolboxFX .......................................................................................................... 139
HP support and information for Macintosh computers ..................................................... 139
HP maintenance agreements ........................................................................................................... 140
On-site service agreements ............................................................................................. 140
Next-day on-site service .................................................................................. 140
Weekly (volume) on-site service ..................................................................... 140
Extended warranty ........................................................................................................... 140
Repacking the printer ....................................................................................................................... 141
Appendix C Printer specifications
Physical specifications ..................................................................................................................... 143
Electrical specifications .................................................................................................................... 144
Power-consumption specifications ................................................................................................... 145
Acoustic emissions ........................................................................................................................... 146
Operating-environment specifications .............................................................................................. 147
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 150
Environmental product stewardship program ................................................................................... 151
Protecting the environment .............................................................................................. 151
Ozone production ............................................................................................................ 151
Power consumption ......................................................................................................... 151
Paper use ........................................................................................................................ 151
Plastics ............................................................................................................................ 151
HP LaserJet printing supplies .......................................................................................... 151
ENWW vii
HP printing supplies returns and recycling program information ..................................... 151
Paper ............................................................................................................................... 152
Material restrictions .......................................................................................................... 152
Disposal of waste equipment by users in private households in the European
Union ............................................................................................................................... 152
Material Safety Data Sheet (MSDS) ................................................................................ 152
Extended warranty ........................................................................................................... 152
For more information ....................................................................................................... 153
Declaration of conformity ................................................................................................................. 154
Safety statements ............................................................................................................................. 155
Laser safety ..................................................................................................................... 155
Canadian DOC regulations .............................................................................................. 155
EMI statement (Korea) ..................................................................................................... 155
VCCI statement (Japan) .................................................................................................. 155
Power cord statement (Japan) ......................................................................................... 155
Laser statement for Finland .............................................................................................................. 156
Appendix E Working with memory
Printer memory ................................................................................................................................. 157
Installing memory DIMMs ................................................................................................................. 158
To install memory and font DIMMs .................................................................................. 158
Enabling memory ............................................................................................................. 160
To enable memory for Windows ..................................................................... 160
Checking DIMM installation ............................................................................................. 161
To check DIMM installation ............................................................................. 161
Glossary ........................................................................................................................................................... 163
Index ................................................................................................................................................................. 165
viii ENWW
1 Printer basics
This chapter contains basic information about the printer features:
Printers at a glance
●
Features at a glance
●
Walkaround
●
Printer software
●
Print-media specifications
●
Selecting print media
●
Printing and storage environment
●
Printing on special media
●
ENWW 1
Printers at a glance
HP Color LaserJet 2700 printer HP Color LaserJet 2700n printer
Prints up to 20 pages per minute (ppm) on letter-size
●
media or 20 ppm on A4-size media in monochrome (black
and white), and 15 ppm in color
100-sheet multipurpose tray (tray 1) and 250-sheet input
●
tray (tray 2)
Hi-Speed universal serial bus (USB) 2.0 port
●
64 megabytes (MB) of random access memory (RAM)
●
HP Color LaserJet 2700 printer, plus:
Built-in networking to connect to 10Base-T/100Base-TX
●
networks
2 Chapter 1 Printer basics ENWW
Features at a glance
Feature HP Color LaserJet 2700 Series printer
Performance
User interface
Printer drivers
Fonts
Accessories
Connectivity
Environmental features
Supplies
300 MHz processor
●
Two-line LCD display
●
The HP ToolboxFX (a status and troubleshooting tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator tool for
●
network-connected models only)
HP PCL 6
●
HP Postscript level 3 emulation
●
80 internal fonts available for both PCL and PostScript 3 emulation
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Optional 500-sheet input tray (tray 3)
●
Dual inline memory module (DIMM)
●
Hi-Speed USB 2.0 cable interface
●
Built-in networking (HP Color LaserJet 2700n printer only)
●
High content of recyclable components and materials
●
Supplies status page contains information about toner level, page count, and approximate pages
●
remaining.
Accessibility
No-shake cartridge design
●
Printer checks for authentic HP print cartridges at cartridge installation.
●
Internet-enabled supply-ordering capabilities (using the HP ToolboxFX)
●
The online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
●
ENWW Features at a glance 3
Walkaround
Figure 1-1 Front view (shown with optional 500-sheet input tray)
1 Output bin extender
2 Output bin
3 Top cover
4 Printer control panel
5 Front door
6 Tray 1 (holds 100 sheets of standard paper)
7 Tray 2 (holds 250 sheets of standard paper)
8 Tray 3 (optional; holds 500 sheets of standard paper)
4 Chapter 1 Printer basics ENWW
Figure 1-2 Back and side view
1 On/off (power) switch
2 Power connection
3 Hi-Speed USB 2.0 port
4 Network port (available on the HP Color LaserJet 2700n printer only)
ENWW Walkaround 5
Printer software
The printing-system software is included with the printer. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the printer features and communication with the computer.
NOTE For a list of the network environments that the network-administrator software
components support, see
Network configuration (HP Color LaserJet 2700n only).
For a list of printer drivers and updated HP printer software, go to
www.hp.com/go/
clj2700_software.
Supported operating systems and printer drivers
The printer uses the PCL 6 and PostScript 3 emulation PDL drivers.
NOTE For Windows 2000, Windows XP, and Windows Server 2003, the printer includes a
monochrome PCL 6 driver that can be installed for users who will be printing only black-and-white
print jobs.
Operating system
Windows 2000
Windows XP Home/Professional
Windows Server 2003
Mac OS X V10.2 and later
1
Not all printer features are available from all drivers or operating systems.
2
The printer includes both a monochrome and color PCL 6 driver for Windows 2000, Windows XP, and Windows Server 2003
users.
1
Network support PCL 6
2
PS 3 emulation
Additional drivers
The following drivers are not included on the CD, but are available from www.hp.com/go/
clj2700_software.
UNIX® model scripts
●
Linux drivers
●
6 Chapter 1 Printer basics ENWW
Opening the printer drivers
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 2000, XP,
and Server 2003
Mac OS X V10.2 and
V10.3
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select Printing
Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
To change the product
configuration settings
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (Mac OS
X V10.2) or Printer Setup
Utility (Mac OS X V10.3).
3. Click on the print queue.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
ENWW Printer software 7
Software for Windows
The HP ToolboxFX
The HP ToolboxFX is a software program that you can use for the following tasks:
Checking the printer status
●
Checking the supplies status and ordering supplies online
●
Setting up alerts
●
Setting up e-mail notification for certain printer and supplies events
●
Viewing and changing printer settings
●
Viewing printer documentation
●
Gaining access to troubleshooting and maintenance tools
●
You can view the HP ToolboxFX when the printer is directly connected to your computer or when it is
connected to a network. Perform a complete software installation in order to use the HP ToolboxFX.
Software for Macintosh
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the Macintosh Configure Device software for use with Macintosh computers.
If both the printer and the Macintosh computer are connected to a network, use the embedded Web
server to configure the printer. For more information, see
Using the embedded Web server.
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer features.
An installation program for the PPDs and other software is provided on the CD that comes with the
printer. Use the Apple PostScript printer driver that comes with the computer.
Macintosh Configure Device
The Macintosh Configure Device software provides access to features that are not available in the printer
driver. Use the illustrated screens to select printer features and complete the following tasks:
Name the printer.
●
Assign the printer to a zone on the network.
●
Assign an Internet protocol (IP) address to the printer.
●
Configure the printer for network printing.
●
Macintosh Configure Device is available for USB and network connections.
For more information about using Macintosh Configure Device, see
Device.
Using Macintosh Configure
8 Chapter 1 Printer basics ENWW
Software for networks
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for network-connected printers within your
intranet. It should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 6.x or Netscape Navigator 7.x or later) and
navigating to the HP Web Jetadmin host.
UNIX
For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the network
printer installer for UNIX.
Linux
For information, go to www.hp.com/go/linuxprinting.
Embedded Web server
The HP Color LaserJet 2700n printer is equipped with an embedded Web server, which provices access
to information about printer and network activities. This information appears in a Web browser, such as
Microsoft Internet Explorer or Netscape Navigator.
The embedded Web server resides on the printer. It is not loaded on a network server. The embedded
Web server is available only when the printer is connected to a network. No special software is installed
or configured, but you must have a supported Web browser on your computer.
For a complete explanation of the features and functionality of the embedded Web server, see
the embedded Web server.
Using
ENWW Printer software 9
Print-media specifications
For optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the
paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or
bent edges.
Tray 1 and tray 2
Media type Dimensions
1
Paper (including postcards) Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum: 216 x 356 mm
Weight Capacity
60 to 163 g/m2 (16 to 43 lb)
Up to 176 g/m
2
(47 lb) for
Tray 1: up to 100 sheets
Tray 2: up to 250 sheets
postcards
2
(8.5 x 14 inches)
HP Color Laser Photo Paper,
gloss and HP Color Laser
Photo Paper, matte
HP Cover Paper
3
3
Same as for paper
Same as for paper
75 to 220 g/m2 (20 to 58 lb)
200 g/m2 (53 lb)
Tray 1: up to 60 sheets
Tray 2: up to 100 sheets
Tray 1: up to 60 sheets
Tray 2: up to 100 sheets
Transparencies and opaque
film
Same as for paper Thickness: 0.12 to 0.13 mm
(4.7 to 5.1 mils)
Tray 1: up to 60 sheets
Tray 2: up to 50 sheets
4
Labels
Same as for paper Thickness: up to 0.23 mm
Tray 1: up to 60 sheets
(9 mils)
Tray 2: up to 100 sheets
Envelopes Same as for paper
Up to 90 g/m2 (24 lb)
Tray 1: up to 10 envelopes
Tray 2: up to 10 envelopes
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Hewlett-Packard does not guarantee results when printing on other types of heavy paper.
4
Smoothness: 100 to 250 (Sheffield)
10 Chapter 1 Printer basics ENWW
Optional tray 3
Media type Size Weight Capacity
Paper Letter
60 to 120 g/m2 (16 to 32 lb)
Up to 500 sheets
Legal
Executive
A4
A5
B5-JIS
8.5 x 13
HP Color Laser Photo Paper,
gloss and HP Color Laser
Photo Paper, matte
2
Cardstock Same as for paper
Letterhead Same as for paper
1
Capacity can vary depending on media weight and thickness, and environmental conditions.
2
Hewlett-Packard does not guarantee results when printing on other types of heavy paper.
Same as for paper
106 to 120 g/m2 (28 to 32 lb)
up to 120 g/m2 (32 lb)
60 to 120 g/m2 (16 to 32 lb)
Up to 200 sheets
Up to 200 sheets
Up to 500 sheets
1
ENWW Print-media specifications 11
Selecting print media
You can use many types of paper and other print media with this printer.
Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has
obtained and understands the print-media requirements that are specified in the HP LaserJet Printer
Family Print Media Specification Guide.
See
Supplies and accessories to order the HP LaserJet Printer Family Print Media Specification
Guide. To download a copy of the guide, go to
It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family
Print Media Specification Guide and still not print satisfactorily. This can result from abnormal
characteristics of the printing environment or other variables over which HP has no control (for example,
extremes in temperature and humidity).
Hewlett-Packard Company recommends testing any paper before buying it in large quantities.
CAUTION Using paper that does not conform to the specifications listed here or in the print
media guide can cause problems that require service. This service is not covered by the HewlettPackard warranty or service agreements.
Paper to avoid
The printer can handle many types of paper. Using paper that does not meet specifications will cause
lower print quality and increase the chance of jams.
www.hp.com/support/clj2700. Select Manuals.
Do not use paper that is too rough.
●
Do not use paper, other than standard prepunched paper, that contains cutouts or perforations.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on, or that has been fed through a photocopier.
●
Do not use paper that contains a watermark if you are printing solid patterns.
●
Paper that can damage the printer
In rare circumstances, paper can damage the printer. The following paper must be avoided to prevent
possible damage to the printer:
Do not use paper with staples attached.
●
Do not use transparencies that are designed for Inkjet printers or other low temperature printers,
●
or for monochrome printing. Use only transparencies that are specified for use with HP Color
LaserJet printers.
Do not use photo paper that is intended for Inkjet printers.
●
Do not use paper that is embossed or coated, or any media that produces hazardous emissions,
●
or that melts, offsets, or discolors when exposed to 190°C (374°F) for 0.1 second. Also, do not use
letterhead paper that is made with dyes or inks that cannot withstand that temperature.
12 Chapter 1 Printer basics ENWW
Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature, and not too
dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating
systems and air conditioners remove most of the humidity from a room. As paper is opened and used,
it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity
to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print
and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation and print quality.
Evaluate purchasing more paper than can be easily used in a short time, about three months. Paper
stored for long periods can experience heat and moisture extremes, which can cause damage. Planning
is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages
of paper have more potential for environmental damage, especially if they are not wrapped with a
moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer performance.
The recommended condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The
following guidelines should be helpful when evaluating the paper storage environment:
Print media should be stored at or near room temperature.
●
The air should not be too dry or too humid to moderate the hygroscopic properties of paper.
●
The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.
●
If the printer environment is subject to extremes, unwrap only the amount of paper to be used during
the day's operation to prevent unwanted moisture changes.
Avoid storing paper and print media near heating and air conditioning vents or near windows and
●
doors that are frequently open.
ENWW Printing and storage environment 13
Printing on special media
Transparencies
Handle transparencies by the edges. Oils from your fingers can cause print-quality problems.
●
Use only overhead transparencies recommended for use in this printer. Hewlett-Packard
●
recommends using HP Color LaserJet Transparencies with this printer. HP products are designed
to work together for optimum printing results.
In either the software program or the printer driver, select Transparency as the media type, or
●
print from a tray that is configured for transparencies.
CAUTION Transparencies that are not designed for laser printing might melt in the printer,
causing damage to the printer.
Glossy paper
In either the software program or the driver, select GLOSSY as the media type, or print from a tray
●
that is configured for glossy paper.
Because this affects all print jobs, it is important to return the printer to its original settings once the
●
job has printed. See
Configuring trays for more information.
Colored paper
Colored paper should be of the same high quality as white xerographic paper.
●
Pigments used must be able to withstand the printer’s fusing temperature of 190°C (374°F) for 0.1
●
second without deterioration.
Do not use paper with a colored coating that was added after the paper was produced.
●
The printer creates colors by printing patterns of dots, overlaying and varying their spacing to
●
produce various colors. Varying the shade or color of the paper will affect the shades of the printed
colors.
Envelopes
Adhere to the following guidelines to help ensure proper printing on envelopes and to help prevent printer
jams:
In either the software program or the printer driver, select Envelope as the media type, or configure
●
tray 1 for envelopes. See
The weight rating of envelopes should not exceed 90 g/m
●
Envelopes should be flat.
●
Do not use envelopes with windows or clasps.
●
Configuring trays.
2
(24 lb bond).
Envelopes must not be wrinkled, nicked, or otherwise damaged.
●
Envelopes with peel-off adhesive strips must use adhesives that can withstand the heat and
●
pressures of the printer’s fusing process.
14 Chapter 1 Printer basics ENWW
If your software does not automatically format an envelope, specify Landscape for page orientation in
the software program. Use the guidelines in the table that follows to set margins for return and destination
addresses on Commercial #10 or DL envelopes.
Address type Left margin Top margin
Return 15 mm (0.6 inch) 15 mm (0.6 inch)
Destination 102 mm (4.0 inch) 51 mm (2.0 inch)
Labels
In either the software program or the printer driver, select Labels as the media type, or configure
●
tray 1 or tray 2 for labels. See
Verify that the labels’ adhesive material can tolerate temperatures of 190°C (374°F) for 0.1 second.
●
Verify that there is no exposed adhesive material between the labels. Exposed areas can cause
●
labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause
damage to printer components.
Do not re-feed a sheet of labels.
●
Verify that labels lie flat.
●
Configuring trays.
Do not use labels that are wrinkled, bubbled, or otherwise damaged.
●
Heavy paper
For information about which heavy paper is supported in each tray, see
●
In either the software program or the printer driver, select Heavy or Cardstock as the media type,
●
or print from a tray that is configured for heavy paper. Because this setting affects all print jobs, it
is important to return the printer back to its original settings after the job has been printed. See
Configuring trays.
CAUTION In general, do not use paper that is heavier than the media specification
recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and
excessive mechanical wear.
Print-media specifications
Preprinted forms and letterhead
Forms and letterhead must be printed with heat-resistant inks that will not melt, vaporize, or release
●
hazardous emissions when subjected to the printer’s fusing temperature of approximately 190°C
(374°F) for 0.1 second.
Inks must be nonflammable and should not adversely affect any printer rollers.
●
Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during
●
storage.
Before loading preprinted paper, verify that the ink on the paper is dry. During the fusing process,
●
wet ink can come off of preprinted paper.
ENWW Printing on special media 15
NOTE For information about how to load letterhead and preprinted forms, see Loading special
media.
Recycled paper
This printer supports the use of recycled paper. Recycled paper must meet the same specifications as
standard paper. See the HP LaserJet Printer Family Print Media Specification Guide. Hewlett-Packard
recommends that recycled paper contain no more than 5% ground wood.
HP LaserJet media
Hewlett-Packard offers many types of media that are made specifically for use in HP LaserJet printers.
HP products are designed to work together for optimum printing results.
For more information about HP LaserJet media, go to
www.hp.com.
16 Chapter 1 Printer basics ENWW
2 Control panel
This section provides information about the control panel features.
Understanding control-panel features
●
Using the control-panel menus
●
Using the printer control panel in shared environments
●
ENWW 17
Understanding control-panel features
The printer has the following lights and buttons on the control panel:
1 Left arrow button (<): Press this button to navigate through the menus or to decrease a value that appears on the display.
NOTE Press the left and right arrow buttons simultaneously to print a demo page.
2 OK button: Press the OK button for the following actions:
Open the control-panel menus.
●
Select a menu item.
●
Clear some printer errors.
●
Continue printing after reloading a tray.
●
Acknowledge that a non-HP supply is in use.
●
Return the printer to the Ready state whenever the ready light is blinking.
●
3 Right arrow button (>): Press this button to navigate through the menus or to increase a value that appears on the
display.
4 Display: The display provides information about the printer. Use the menus on the display to establish printer settings.
Using the control-panel menus.
See
5 Cancel Job button (X): Press this button to cancel a print job whenever the attention light is blinking. You can also press
this button to exit the control-panel menus.
6 Ready light (green): The ready light is on when the printer is ready to print. It blinks when the printer is receiving print
data.
7 Attention light (amber): The attention light blinks when a print cartridge is empty.
NOTE The attention light does not blink if more than one print cartridge is empty.
8 Print-cartridge-status gauges: These gauges show the consumption level for each print cartridge (black, yellow, cyan,
and magenta).
If the consumption level is unknown, a ? symbol appears. This can occur in the following circumstances:
The print cartridge is missing or installed incorrectly.
●
The print cartridge is defective.
●
The print cartridge might not be an HP cartridge.
●
18 Chapter 2 Control panel ENWW
ENWW Understanding control-panel features 19
Using the control-panel menus
To use the menus
1. Press OK to open the menus.
2. Press < or > to navigate through the listings.
3. Press OK to select the appropriate option. An asterisk (*) appears next to the active selection.
4. Press X to exit the menu without saving any changes.
The sections that follow describe the options for each of the main menus:
Reports menu
●
System Setup menu
●
Network Config. menu (HP Color LaserJet 2700n printer only)
●
Service menu
●
20 Chapter 2 Control panel ENWW
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