Hp 255 G4 User Manual

HP Notebook PC (AMD) HP 255 G4 Notebook PC

Maintenance and Service Guide

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Centrino, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: August 2015

First Edition: April 2015

Document Part Number: 808736-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 5

Display .................................................................................................................................................................... 5

Right side ............................................................................................................................................................... 7

Left side ................................................................................................................................................................. 8

Top .......................................................................................................................................................................... 9

TouchPad ............................................................................................................................................. 9

Lights ................................................................................................................................................. 10

Buttons .............................................................................................................................................. 11

Keys ................................................................................................................................................... 12

Bottom ................................................................................................................................................................. 13

Labels ................................................................................................................................................................... 14

3 Illustrated parts catalog .............................................................................................................................. 17

Computer major components .............................................................................................................................. 17

Mass storage devices ........................................................................................................................................... 21

Miscellaneous parts ............................................................................................................................................. 22

Display assembly subcomponents ...................................................................................................................... 23

4 Removal and replacement procedures preliminary requirements .................................................................... 25

Tools required ...................................................................................................................................................... 25

Service considerations ......................................................................................................................................... 25

Plastic parts ....................................................................................................................................... 25

Cables and connectors ...................................................................................................................... 25

Drive handling ................................................................................................................................... 26

Grounding guidelines ........................................................................................................................................... 26

Electrostatic discharge damage ........................................................................................................ 26

Packaging and transporting guidelines .......................................................................... 27

Workstation guidelines ................................................................................ 27

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 29

Component replacement procedures .................................................................................................................. 29

Battery ............................................................................................................................................... 30

Optical drive ....................................................................................................................................... 31

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 33

Component replacement procedures .................................................................................................................. 33

Display subcomponents (bezel, webcam, panel) ............................................................................. 33

Bottom cover ..................................................................................................................................... 37

Optical drive board ............................................................................................................................ 38

Hard drive .......................................................................................................................................... 40

WLAN module .................................................................................................................................... 42

Memory module ................................................................................................................................ 44

RTC battery ........................................................................................................................................ 45

USB board .......................................................................................................................................... 46

Speakers ............................................................................................................................................ 47

Heat sink assembly ........................................................................................................................... 49

Fan ..................................................................................................................................................... 52

TouchPad button board ..................................................................................................................... 54

System board .................................................................................................................................... 55

Display assembly ............................................................................................................................... 58

Power connector cable ...................................................................................................................... 66

Power button board .......................................................................................................................... 67

7 Using Setup Utility (BIOS) in Windows 7 ......................................................................................................... 69

Starting Setup Utility (BIOS) ................................................................................................................................ 69

Updating the BIOS ................................................................................................................................................ 69

Determining the BIOS version ........................................................................................................... 69

Downloading a BIOS update .............................................................................................................. 69

8 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 71

Starting Setup Utility (BIOS) ................................................................................................................................ 71

Updating the BIOS ................................................................................................................................................ 71

Determining the BIOS version ........................................................................................................... 71

Downloading a BIOS update .............................................................................................................. 71

9 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 73

Starting Setup Utility (BIOS) ................................................................................................................................ 73

Updating Setup Utility (BIOS) .............................................................................................................................. 73

Determining the BIOS version ........................................................................................................... 73

Downloading a BIOS update .............................................................................................................. 74

Synchronizing a tablet and keyboard (select products only) .............................................................................. 75

10 Backing up, restoring, and recovering in Windows 7 ..................................................................................... 77

Creating backups ................................................................................................................................................. 77

Creating recovery media to recover the original system .................................................................. 77

What you need to know .................................................................................................. 77

Creating the recovery media ........................................................................ 78

Creating system restore points ......................................................................................................... 78

What you need to know .................................................................................................. 78

Creating a system restore point ..................................................................................... 78

Backing up system and personal information .................................................................................. 78

Tips for a successful backup ........................................................................................... 79

What you need to know .................................................................................................. 79

Creating a backup using Windows Backup and Restore ................................................. 79

Restore and recovery ........................................................................................................................................... 80

Restoring to a previous system restore point .................................................................................. 80

Restoring specic les ...................................................................................................................... 80

Restoring specic les using Windows Backup and Restore ......................................... 80

Recovering the original system using HP Recovery Manager .......................................................... 80

What you need to know .................................................................................................. 80

Recovering using HP Recovery partition (select models only) ...................................... 81

Recovering using the recovery media ............................................................................ 81

Changing the computer boot order .............................................................. 81

11 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 83

Creating recovery media and backups ................................................................................................................ 83

Creating HP Recovery media (select models only) ........................................................................... 83

Using Windows tools ........................................................................................................................................... 84

Restore and recovery ........................................................................................................................................... 84

Recovering using HP Recovery Manager ........................................................................................... 85

What you need to know before you get started ............................................................. 85

Using the HP Recovery partition (select models only) ................................................... 86

Using HP Recovery media to recover .............................................................................. 86

Changing the computer boot order ................................................................................ 86

Removing the HP Recovery partition (select models only) ............................................ 87

12 Backing up, restoring, and recovering in Windows 10 .................................................................................... 89

Creating recovery media and backups ................................................................................................................ 89

Creating HP Recovery media (select products only) ......................................................................... 89

Using Windows tools ........................................................................................................................................... 90

Restore and recovery ........................................................................................................................................... 91

Recovering using HP Recovery Manager ........................................................................................... 91

What you need to know before you get started ............................................................. 91

Using the HP Recovery partition (select products only) ................................................. 92

Using HP Recovery media to recover .............................................................................. 92

vii

Changing the computer boot order ................................................................................ 93

Removing the HP Recovery partition (select products only) ......................................... 93

13 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 95

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 95

14 Specications ............................................................................................................................................ 97

Computer specications ...................................................................................................................................... 97

39.6-cm (15.6-in) display specications ............................................................................................................. 98

Hard drive specications, hybrid drives .............................................................................................................. 98

Hard drive specications ..................................................................................................................................... 99

DVD±RW SuperMulti DL Drive specications .................................................................................................... 100

15 Statement of Volatility ............................................................................................................................. 101

Non-volatile memory usage .............................................................................................................................. 103

Questions and answers ..................................................................................................................................... 105

16 Power cord set requirements .................................................................................................................... 107

Requirements for all countries .......................................................................................................................... 107

Requirements for specic countries and regions ............................................................................................. 108

17 Recycling ................................................................................................................................................ 111

Index ........................................................................................................................................................... 113

viii

1 Product description

Category Description

Product name HP Notebook PC

HP 255 G4 Notebook PC

Processors AMD Dual-Core E-Series Processor

E1-6015 (1.4-GHz, 1-MB L2 cache, 1333-MHz, dual, 15W)

AMD Quad-Core A-Series Accelerated Processor

A6-6310 (1.8-GHz, SC turbo up to 2.4 GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

AMD Quad-Core A-Series Processor

A6-5200 (2.0-GHz, 2-MB L2 cache, 1600-MHz, quad, 25W)

A4-5000 (1.5-GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

AMD Quad-Core A-Series Accelerated Processor

A8-7410 (2.2-GHz, SC turbo 2.5 GHz, 2-MB L2 cache, 1600-MHz, quad, 15W)

Chipset AMD Integrated SOC FCH

Graphics Internal graphics:

AMD Radeon™ R2 Graphics (E1-6015 processor)

AMD Radeon R4 Graphics (A6-6310 processor)

AMD Radeon R5 Graphics (A8-7410 processor)

AMD RadeonT HD 8400 Graphics

AMD RadeonT HD 8330 Graphics

Switchable discrete graphics:

AMD Radeon R5 M330(Exo PRO) with up to 2048 MB of dedicated video memory, 18W

AMD Radeon R5 M330 (Exo PRO) with up to 1024 MB of dedicated video memory, 18W

Support HD Decode, DX11, HDMI, and PX7

Panel 39.6-cm (15.6-in), high-denition (HD), white light-emitting diode (WLED), SVA BrightView (1366×768)

display, at 3.8 mm, eDP; typical brightness: 220 nits

39.6-cm (15.6-in), high-denition (HD), white light-emitting diode (WLED), SVA BrightView (1366×768) display, slim 3.2 mm; typical brightness: 200 nits (for eDP TOP (touch on panel))

Supports LVDS (co-layout with eDP1.3 + PSR)

Memory Two non-customer-accessible/upgradable memory module slots

DDR3L-1600 single channel support (DDR3L-1600 downgrade to DDR3L-1333)

DDR3L-1600 single channel support

Supports up to 8 GB of system RAM in the following congurations:

●

8192-MB total system memory (8192×1) or (4096×2)

●

6144-MB total system memory (4096×1) + (2048×1)

Category Description

●

4096-MB total system memory (4096×1) or (2048×2)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses

Supports the following hard drives:

●

2-TB, 5400-rpm, 9.5-mm

●

1-TB, 5400-rpm, 9.5-mm

●

1-TB, 5400-rpm + 8 GB NAND hybrid, 9.5-mm

●

750-GB, 5400-rpm, 9.5-mm

●

500-GB, 5400-rpm, 9.5-mm or 7.0-mm

●

320-GB, 7200-rpm, 9.5-mm or 7.0-mm

Optical drive Fixed, serial ATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

Supports M-disc

Supports conguration without optical drive

Webcam/microphone HP TrueVision HD: HD camera - Fixed (no tilt) + activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per

second

HP Webcam– 640 x 480 by 24 frames per second

Single digital microphone

HP Noise Cancellation enabled

Audio Dual speakers

DTS Studio Sound

Ethernet Integrated 10/100 network interface card (NIC)

Sensor TPM (Trusted Platform Module) 2.0

Wireless Networking Integrated wireless options with single antenna (M.2):

Compatible with Miracast-certied devices

Support for the following WLAN formats:

●

Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter

●

Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter

●

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter

External media card HP Multi-Format Digital Media Reader

Support SD/SDHC/SDXC

Push-Pull Insertion/Removal

Internal Card One M.2 slot for WLAN

Ports HDMI version 1.4 supporting 1920 ×1080 @ 60Hz

Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video

RJ-45 (Ethernet, includes link and activity lights)

2 Chapter 1 Product description

Category Description

USB 3.0 (1 port; left side)

USB 2.0 (2 ports; 1 left side, 1 right side)

AC Smart Pin adapter plug

Headphone/line in jack

Microphone input jack

Keyboard/pointing devices

Power requirements AC adapters:

Batteries:

Security TPM 2.0

Operating system Preinstalled:

Full-size "island style" keyboard with numeric keypad

TouchPad with multi-touch gestures, 2-nger scrolling, and pinch-zoom enabled

Taps enabled by default

Support Windows 8 Modern Trackpad Gestures

65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models

45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models

65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China

1 meter power cord

4-cell, 41-Whr Li-ion battery

3-cell, 31-Whr Li-ion battery

Kensington Security Lock

●

Windows 10

●

Windows 10 Professional

●

Windows 10 Home Value Notebook

●

Windows 8.1

●

Windows 8.1 CPPP - China only

●

Windows 7 Professional

●

FreeDOS 2.0

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Optical drive

4 Chapter 1 Product description

2 External component identication

Display

Component Description

(1) Internal display switch Turns o the display and initiates Sleep if the display is closed while the power is on.

NOTE: The internal display switch is not visible from the outside of the computer.

(2) WLAN antenna* Send and receive wireless signals to communicate with wireless local area networks (WLANs).

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures photographs. Some models allow you to video conference and

chat online using streaming video.

To use the webcam:

▲

Windows 7: To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam.

▲

Windows 8.1: From the Start screen, type camera, and then select Camera from the list of applications.

▲

Windows 10: Type camera in the taskbar search box, and then select Camera.

(5) Internal microphone Record sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

Display 5

Component Description

To access this document in Windows 7: Select Start > HP Support Assistant > Next > My computer > User Guides.

To access this document in Windows 8.1:

From the Start screen, type support, and then select the HP Support Assistant app.

‒ or –

From the Windows desktop, click the question mark icon in the notication area, at the far right of the taskbar.

To access this document in Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

6 Chapter 2 External component identication

Right side

Component Description

(1) Power light

(2) Hard drive light

(3) Memory card reader Reads optional memory cards that enable you to store, manage,

(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display and other components.

●

O: The computer is o or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

●

Blinking white: The hard drive is being accessed.

share or access information.

To insert a card:

1. Hold the card label-side up, with connectors facing the

computer.

2. Insert the card into the memory card reader, and then

press in on the card until it is rmly seated.

To remove a card:

▲

Press in on the card, and then remove it from the slot.

external drive, printer, scanner or USB hub.

(5)

(6) Optical drive eject button Releases the disc tray.

(7) Security cable slot Attaches an optional security cable to the computer.

Optical drive Depending on your computer model, reads an optical disc or

reads and writes to an optical disc.

NOTE: For disc compatibility information, go to the Help and

Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Right side 7

Left side

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter/battery light

(3) Vent Enable airow to cool internal components.

(4) External monitor port (select models only) Connects an external VGA monitor or projector.

(5) RJ-45 (network) jack/status lights Connects a network cable.

(6) HDMI port Connects an optional video or audio device, such as a high-

●

White: The AC adapter is connected and the battery is fully charged.

●

Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is charging.

●

O: The battery is not charging.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and o during routine operation.

●

White: The network is connected.

●

Amber: Activity is occurring on the network.

denition television, any compatible digital or audio component, or a high-speed High-Denition Multimedia Interface (HDMI) device.

(7) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

(8) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

(9) Audio-out (headphone)/Audio-in (microphone)

jack

8 Chapter 2 External component identication

external drive, printer, scanner or USB hub.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

Component Description

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

To access this document:

Windows 8.1:

From the Start screen, type support, and then select the HP Support Assistant app.

‒ or –

From the Windows desktop, click the question mark icon in the notication area, at the far right of the taskbar.

Windows 10:

Select Start, select All apps, select HP Help and Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audioin (microphone).

Top

TouchPad

Top 9

Lights

Component Description

(1) TouchPad zone Reads your nger gestures to move the pointer or activate items

on the screen.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

Component Description

(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.

(2) Mute light

10 Chapter 2 External component identication

●

Amber: Computer sound is o.

●

O: Computer sound is on.

Buttons

Component Description

(1) Power button

●

When the computer is o, press the button to turn on the computer.

●

When the computer is on, press the button briey to initiate Sleep.

●

When the computer is in the Sleep state, press the button briey to exit Sleep.

●

When the computer is in Hibernation, press the button briey to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineective, press and hold the power button down for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options:

Windows 7:

Select Start > Control Panel > System and Security > Power Options.

Windows 8.1::

▲

From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the

list of applications.

‒ or –

From the Windows desktop, right-click the Start button, and then select Power Options.

Windows 10:

Top 11

Keys

Component Description

▲

Type power in the taskbar search box, and then select Power and sleep settings.

‒ or –

Right-click the Start button, and then select Power

Options.

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with the esc key, or the spacebar.

(3) Windows key Windows 7: Displays the Start menu.

Windows 8.1: Returns you to the Start screen from an open app

or the Windows desktop.

NOTE: Pressing the Windows key again will return you to the

previous screen.

Windows 10: Opens the Start menu.

NOTE: Pressing the Windows key again will close the Start

menu.

(4) Action keys Execute frequently used system functions.

(5) num lock key Alternates between the navigational and numeric functions on

the integrated numeric keypad.

(6) Integrated numeric keypad When num lock is on, it can be used like an external numeric

keypad.

12 Chapter 2 External component identication

Bottom

Component Description

(1) Battery lock Locks the battery in the battery bay.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery.

(4) Speakers (2) Produce sound.

Bottom 13

Labels

The labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

●

Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1) Product name

(2) Serial number

(3) Product number

14 Chapter 2 External component identication

Component

(4) Warranty period

(5) Model number (select models only)

●

Microsoft® Certicate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a Digital Product Key is electronically installed.

NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating

systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-approved recovery methods.

●

Regulatory label(s)—Provide(s) regulatory information about the computer.

●

Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

16 Chapter 2 External component identication

3 Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components 17

Item Component Spare part number

(1) Display assembly (39.6-cm [15.6-in])

NOTE: For display assembly spare part information, see Display assembly subcomponents on page 23.

(2) Top cover/keyboard

NOTE: For a list of country codes for the top cover/keyboard, see the table that follows this

section.

For use in all black models (HP Notebook and HP 255 G4 Notebook) 813974-xxx

For use in black HP 255 G4 models with English/French keyboard 824518-DB1

For use in black HP Notebook models only in India 827540-001

For use in turbo silver HP Notebook models 813975-xxx

For use in turbo silver HP Notebook models only in India 827541-001

For use in white silver HP Notebook models 813976-xxx

For use in white silver HP Notebook models only in India 827542-001

For use in purple HP Notebook models 813977-xxx

For use in purple HP Notebook models only in India 827543-001

For use in blue HP Notebook models 813978-xxx

For use in blue HP Notebook models only in India 827544-001

For use in red HP Notebook models 813979-xxx

For use in red HP Notebook models only in India 827545-001

For use in rose HP Notebook models 831919-xxx

For use in rose HP Notebook models only in India 831920-001

(3) RTC battery 759981-001

(4) System board (includes replacement thermal materials):

All system boards use the following part numbers:

xxxxxx-001: Windows 7 or non-Windows operating systems

xxxxxx-501: Windows 8.1 Standard operating system

xxxxxx-601: Windows 8.1 Professional or Windows 10 operating system

For use in HP Notebook PC models:

Discrete graphics memory; Non-touch screen models:

●

AMD A8-7410 processor and 2 GB of discrete graphics memory

UMA graphics memory; non-touch screen models:

●

AMD A6-6310 processor and 1 GB of discrete graphics memory 818487-001, -501,

●

AMD A8-7410 processor

813971-001, -501,

-601

813969-001, -501,

-601

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

UMA graphics memory, touch screen models:

For use in HP 255 G4 models:

UMA graphics memory

●

AMD A6-6310 processor 813967-001, -501,

●

AMD A6-5200 processor 827705-001, -601

●

AMD A4-5000 processor 823937-001, -501,

●

AMD E1-6015 processor 813966-001, -501,

●

AMD A8-7410 processor

●

AMD A6-6310 processor 813968-001, -501,

●

AMD A6-5200 processor 827706-001, -601

●

AMD A8-7410 processor

●

AMD A6-6310 processor 814611-001, -501,

-601

813970-001, -501,

-601

814612-001, -501,

-601

(5) USB board (includes cable) 813953-001

(6) Memory module (PC3L, 12800, 1600-MHz):

8-GB 693374-005

4 GB 691740-005

2 GB 691739-005

(7) WLAN module:

Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005

Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter 792609-005

Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 M.2 Combo Adapter 792608-005

(8) Fan 813946-001

Heat sink assembly (includes replacement thermal materials):

(9a) For use in models with UMA graphics 813947-001

(9b) For use in models with discrete graphics memory 813948-001

(10) Power connector cable 813945-001

(11) Hard drive (SATA; does not include bracket):

●

AMD E1-6015 processor 814610-001, -501,

-601

Computer major components 19

Item Component Spare part number

NOTE: The hard drive brackets and connector are available using spare part number 813949-001 or 829319-001 for 1

TB drives.

The hard drive cable is available using spare part number 830311-001.

For use only in HP Notebook models:

For use in all models:

For use only in HP 255 G4 Notebook models:

(12) Optical drive board 813956-001

(13) Speakers (includes left and right speakers and cable) 813965-001

(14) Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel)

For use only in HP Notebook models 813952-001

For use only in HP 255 G4 Notebook models 814617-001

(15) Power button board (includes cable) 813955-001

(16) Touchpad button board (includes bracket and cables) 813954-001

(17) Battery:

4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

●

1-TB, 5400-rpm, hybrid 8 GB SSD 731999-005

●

1-TB, 5400-rpm, 2.5-inch 778192-005

●

750 GB, 5400 rpm hard drive, 2.5 inch 778190-005

●

500-GB, 5400-rpm, 7-mm 778186-005

●

500-GB, 7200-rpm, 7-mm 703267-005

3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

(18) Bottom cover

For use in HP Notebook models:

For use in HP 255 G4 Notebook models:

(19) Rubber Kit (includes rear left and right feet) 813963-001

●

With an optical drive 813937-001

●

Without an optical drive 813939-001

●

With an optical drive 814614-001

●

Without an optical drive 816606-001

The following table provides country codes for the top cover/keyboard spare part.

For use in country or region

Belgium -A41 Hungary -211 Slovenia -BA1

Brazil -201 Italy -061 South Korea -AD1

Spare part number

For use in country or region

Spare part number

For use in country or region

Spare part number

20 Chapter 3 Illustrated parts catalog

For use in country or region

Bulgaria -261 Japan -291 Spain -071

Canada -DB1 Latin America -161 Switzerland -BG1

Spare part number

For use in country or region

Spare part number

For use in country or region

Spare part number

Czech Republic and Slovakia

Denmark, Finland, and Norway

France -051 Romania -271 Turkey -141

Germany -041 Russia -251 United Kingdom -031

Greece -151 Saudi Arabia -171 United States -001

-FL1 The Netherlands -B31 Taiwan -AB1

-DH1 Portugal -131 Thailand -281

Mass storage devices

Component Spare part number

Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel)

For use in HP Notebook models 813952-001

For use in HP 255 G4 Notebook models 814617-001

Hard drive, SATA; does not include bracket):

For use only in HP Notebook models:

●

1-TB, 5400-rpm, hybrid 8 GB SSD 731999-005

For use in all models:

●

1-TB, 5400-rpm, 2.5-in 778192-005

●

750-GB, 5400-rpm, 2.5-in 778190-005

●

500-GB, 5400-rpm, 7-mm 778186-005

For use only in HP 255 G4 Notebook models:

●

500-GB, 7200-rpm, 7-mm 703267-005

Hard Drive Hardware Kit (includes brackets and connector)

For use in all drives except 1 TB drives 813949-001

For use in 1 TB drives 829319-001

Hard drive cable (not illustrated) 830311-00

Mass storage devices 21

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

65-W non-PFC EM (for use in the People’s Republic of China and India only) 714657-001

65-W, non-PFC, 4.5 mm 710412-001

45-W non-PFC, non-slim (for use in all countries and regions except for the People’s Republic of China and India)

Power cord (3-pin, black, 1.0 m):

For use in Argentina 755530-D01

For use in Australia 755530-011

For use in Brazil 755530-202

For use in Denmark 755530-081

For use in Europe, the Middle East, and Africa 755530-021

For use in India 755530-D61

For use in Italy 755530-061

For use in Japan 755530-291

For use in North America 755530-001

For use in the People's Republic of China 755530-AA1

For use in South Africa 755530-AR1

For use in South Korea 755530-AD1

For use in Switzerland 755530-111

For use in Taiwan 755530-AB1

741727-001

For use in Thailand 755530-201

For use in the United Kingdom and Singapore 755530-031

Rubber Kit (includes front and rear feet) 813963-001

Screw Kit 813964-001

HP HDMI to VGA Adapter 701943-001

Notebook sleeve 776506-001

HP ash drive, 16 GB 828889-001

HP Z3600 Wireless Mouse, black 794559-001

22 Chapter 3 Illustrated parts catalog

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