HP 255 G3 Notebook Maintenance and Service Guide
HP 255 G3 Notebook PC
Maintenance and Service Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: August 2014
Document Part Number: 793334-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8.1. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8.1 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 5
Front ....................................................................................................................................................................... 6
Right side ............................................................................................................................................................... 6
Left side ................................................................................................................................................................. 7
Top ......................................................................................................................................................................... 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Button ................................................................................................................................................ 10
Keys ................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components ............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 18
Display assembly subcomponents ..................................................................................................................... 19
Mass storage devices .......................................................................................................................................... 20
Plastics Kit ........................................................................................................................................................... 21
Rubber Kit ............................................................................................................................................................ 21
Sequential part number listing ........................................................................................................................... 22
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ....................................................................................................... 28
Packaging and transporting guidelines ......................................................................... 29
Workstation guidelines ................................................................................ 29
v
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures ................................................................................................................. 31
Battery ............................................................................................................................................... 31
Optical drive ...................................................................................................................................... 33
Keyboard ........................................................................................................................................... 35
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 39
Component replacement procedures ................................................................................................................. 39
Display subcomponents (bezel, webcam, panel) ............................................................................. 39
Top cover ........................................................................................................................................... 43
Power button board .......................................................................................................................... 46
TouchPad button board .................................................................................................................... 47
Hard drive .......................................................................................................................................... 49
WLAN module .................................................................................................................................... 51
Fan ..................................................................................................................................................... 53
Power connector cable ...................................................................................................................... 55
System board .................................................................................................................................... 56
USB board .......................................................................................................................................... 59
Speakers ............................................................................................................................................ 60
Heat sink assembly ........................................................................................................................... 61
RTC battery ........................................................................................................................................ 64
Memory module ................................................................................................................................ 65
Display assembly .............................................................................................................................. 66
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 ............................................ 73
Starting Setup Utility (BIOS) ................................................................................................................................ 73
Updating the BIOS ................................................................................................................................................ 73
Determining the BIOS version ........................................................................................................... 73
Downloading a BIOS update .............................................................................................................. 74
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 74
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 75
8 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 ..................................................................... 77
Starting Setup Utility (BIOS) ................................................................................................................................ 77
Updating the BIOS ................................................................................................................................................ 77
Determining the BIOS version ........................................................................................................... 77
Downloading a BIOS update .............................................................................................................. 78
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 78
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 79
vi
9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux .......................................................... 81
Starting Computer Setup ..................................................................................................................................... 81
Using Computer Setup ......................................................................................................................................... 81
Navigating and selecting in Computer Setup ................................................................................... 81
Restoring factory settings in Computer Setup ................................................................................. 82
Updating the BIOS ................................................................................................................................................ 82
Determining the BIOS version ........................................................................................................... 82
Downloading a BIOS update .............................................................................................................. 83
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 84
10 Specifications ........................................................................................................................................... 85
Computer specifications ...................................................................................................................................... 85
39.6-cm (15.6-in) display specifications ............................................................................................................ 86
Hard drive specifications ..................................................................................................................................... 87
DVD±RW SuperMulti DL Drive specifications ...................................................................................................... 88
11 Backing up, restoring, and recovering in Windows 8.1 .................................................................................. 89
Creating recovery media and backups ................................................................................................................ 89
Creating HP Recovery media ............................................................................................................. 89
Restore and recovery .......................................................................................................................................... 90
Recovering using HP Recovery Manager .......................................................................................... 91
What you need to know .................................................................................................. 91
Using the HP Recovery partition (select models only) .................................................. 91
Using HP Recovery media to recover ............................................................................. 92
Changing the computer boot order ................................................................................ 92
Removing the HP Recovery partition (select models only) .............................................................. 92
12 Backing up, restoring, and recovering in Windows 7 ..................................................................................... 93
Creating backups ................................................................................................................................................. 93
Creating recovery media to recover the original system ................................................................. 93
What you need to know .................................................................................................. 93
Creating the recovery media ........................................................................ 94
Creating system restore points ........................................................................................................ 94
What you need to know .................................................................................................. 94
Creating a system restore point ..................................................................................... 94
Backing up system and personal information .................................................................................. 94
Tips for a successful backup ........................................................................................... 95
What you need to know .................................................................................................. 95
Creating a backup using Windows Backup and Restore ................................................ 95
vii
Restore and recovery .......................................................................................................................................... 96
Restoring to a previous system restore point .................................................................................. 96
Restoring specific files ...................................................................................................................... 96
Restoring specific files using Windows Backup and Restore ......................................... 96
Recovering the original system using HP Recovery Manager .......................................................... 96
What you need to know .................................................................................................. 96
Recovering using HP Recovery partition (select models only) ...................................... 97
Recovering using the recovery media ............................................................................ 97
Changing the computer boot order .............................................................. 97
13 Backup and Recovery in SUSE Linux ............................................................................................................. 99
Backing up your information ............................................................................................................................... 99
Performing a system recovery ............................................................................................................................ 99
14 Statement of Volatility ............................................................................................................................ 101
Non-volatile memory usage ............................................................................................................................. 103
Questions and answers ..................................................................................................................................... 105
15 Power cord set requirements .................................................................................................................... 107
Requirements for all countries ......................................................................................................................... 107
Requirements for specific countries and regions ............................................................................................. 108
16 Recycling ................................................................................................................................................ 111
Battery ............................................................................................................................................................... 111
Display ............................................................................................................................................................... 111
Index ........................................................................................................................................................... 117
viii
1 Product description
Category Description
Product name HP 255 G3 Notebook PC
Processors AMD A8-6410 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz DDR3L
AMD A4-6210 processor (1.8-GHz, 2-MB L2 cache, 1600-MHz DDR3L
AMD E2-6110 processor (1.5-GHz, 2-MB L2 cache, 1600-MHz DDR3L
AMD E1-6010 processor (1.35-GHz, 1-MB L2 cache, 1600-MHz DDR3L
AMD A6-5200 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD A4-5000 processor (1.5-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E2-3800 processor (1.3-GHz, 2-MB L2 cache, 1600-MHz DDR3L)
AMD E1-2100 processor (1.0-GHz, 2-MB L2 cache, 1333-MHz DDR3L)
Chipset Integrated SOC FCH
Graphics Internal graphics:
AMD Radeon HD 8400 Graphics (A6-5200)
AMD RadeonT HD 8330 Graphics (A4-5000)
AMD Radeon HD 8280 Graphics (E2-3800)
AMD Radeon HD 8210 Graphics (E1-2100)
AMD Radeon R5 Graphics
AMD Radeon R4 Graphics
AMD Radeon R3 Graphics
AMD Radeon R2 Graphics
Switchable discrete graphics:
AMD Sun LE (18W) Radeon HD 8570M with up to 1024MB MB of dedicated video memory
Support HD decode, DX11.1, and HDMI
Support PX7
Panel 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA, anti-glare (1366×768) LED backlit
display, flat 3.8 mm; typical brightness: 200 nits
39.6-cm (15.6-in), HD, WLED, SVA BrightView (1366×768) display, slim 3.2 mm; typical brightness: 200 nits
(for eTP touch solution only)
Touch screen, multi-touch enabled
Supports LVDS
Memory 1 customer-accessible/upgradable memory module slot
Supports single-channel memory
DDR3L-1600-MHz Single Channel Support
DDR3L-1333-MHz Single Channel Support (DDR3-1600 downgrade to DDR3-1333)
1
Category Description
Supports up to 8 GB of system RAM in the following configurations:
●
8192-MB total system memory (8192×1) or (4096×2)
●
4096-MB total system memory (4096×1) or (2048×2)
●
2048-MB total system memory (2048×1)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Serial ATA
Supports the following hard drives:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●
320-GB, 5400-rpm, 9.5-mm or 7.0-mm
Optical drive Fixed, serial ATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports weight saver insert
Audio/video Single digital microphone
HD audio
Dual speakers
HP Webcam (fixed, no tilt with activity LED, 640×480 by 24 frames per second)
HP TrueVision HD: HD camera (fixed, no tilt with activity LED, 1280×720 by 30 frames per second)
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices
Single antenna support
Support for the following WLAN formats:
●
Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●
Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
●
QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
External media card HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
2 Chapter 1 Product description
RJ-45 (Ethernet, includes link and activity lights)
Category Description
USB 3.0 (1 port)
USB 2.0 (2 ports)
AC Smart Pin adapter plug
Headphone/microphone in combo jack
Keyboard/pointing
devices
Power requirements AC adapters:
4-cell, 41-Whr Li-ion battery
Security Kensington Security Lock
Operating system Preinstalled:
Full-size "island style" keyboard with numeric keypad
TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, profile sensor (reserve for SMBus)
AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in discrete models
AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm connector - non slim for use in UMA models
1 meter power cord
3-cell, 31-Whr Li-ion battery
●
Windows 8.1
●
Windows 8.1 Pro for Education
●
Windows 7 (Windows 8.1 downgrade)
●
Ubuntu
●
FreeDOS 2.0
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Optical drive
●
Keyboard
3
4 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless local
(2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless wide
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
(5) Internal microphone Records sound.
(6) Internal display switch Turns off the display and initiates Sleep if the display is closed while
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide in Windows 8.1, from the Start screen, type support, and then select the
HP Support Assistant app.
area networks (WLANs).
area networks (WWAN).
video conference and chat online using streaming video.
To use the webcam in Windows 8.1, from the Start screen, type
camera, and then select Camera from the list of applications.
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
Display 5
Front
Component Description
Right side
Memory card reader Reads optional memory cards that store, manage,
share, or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Pull the card out of the slot.
Component Description
(1)
(2) Optical drive (select models only) Depending on your computer model, reads an optical
(3) Optical drive eject button (select models
USB 2.0 ports (2) Connect an optional USB device, such as a keyboard,
only)
6 Chapter 2 External component identification
mouse, external drive, printer, scanner or USB hub.
disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the
Help and Support web page. Follow the web page
instructions to select your computer model. Select
Support & Drivers, and then select Product
Information.
Releases the disc tray.
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2)
(3) AC adapter light
(4) Vent Enables airflow to cool internal components.
(5)
(6)
(7)
(8)
Power connector Connects an AC adapter.
●
On: The AC adapter is connected and the battery is
charged.
●
Off: The computer is using battery power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
External monitor port (select models only) Connects an external VGA monitor or projector.
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
RJ-45 (network) jack/status lights Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(9)
Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices. To access this guide in
Windows 8.1, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side 7
Component Description
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
(10)
(11)
Top
TouchPad
Hard drive light Blinking white: The hard drive is being accessed.
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
Component Description
(1) TouchPad zone Moves the on-screen pointer and selects or activates items on
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
Lights
Component Description
(1)
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3)
(4)
Power light
Mute light
Wireless light On: An integrated wireless device, such as a wireless local area
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are off.
Top 9
Button
Component Description
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options. In Windows 8.1, from the Start screen, type power,
select Power and sleep settings, and then select Power and
sleep from the list of applications.
10 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the spacebaror the esc key.
(3)
(4) Action keys Execute frequently used system functions.
(5) num lk key Alternates between the navigational and numeric functions on
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an external
Windows key (Windows 8.1) Returns you to the Start screen from an open
app or the Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
the integrated numeric keypad.
NOTE: The keypad function that is active when the computer
is turned off is reinstated when the computer is turned back on.
numeric keypad. To alternate between this numeric function
and the navigational function (indicated by the directional
arrows on the keys), press the num lk key.
Top 11
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3) Vent Enable airflow to cool internal components.
(4)
(5) Speaker openings (2) Produce sound.
Battery lock and unlock latch Locks and unlocks the battery in the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Battery release latch Releases the battery.
12 Chapter 2 External component identification
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 2 places depending on your
computer model: Affixed to the bottom of the computer, or located in the battery bay.
●
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the model
number. Locate these numbers before you contact support.
NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration
that most closely matches the service label on your computer.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model number (select models only)
Component
(1) Serial number
(2) Product number
(3) Warranty period
Labels 13
Component
(4) Model number (select models only)
(5) Revision number
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14 Chapter 2 External component identification
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
follow the on-screen instructions.
http://partsurfer.hp.com, select your country or region, and then
Computer major components 15
Item Component Spare part
number
(1) Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)
NOTE: For display assembly spare part information, see
(2) Keyboard
For use in the United States 749658-001
For use in the United Kingdom 749658-031
For use in Germany 749658-041
For use in France 749658-051
For use in Italy 749658-061
For use in Spain 749658-071
For use in Portugal 749658-131
For use in Turkey 749658-141
For use in Greece 749658-151
For use in Latin America 749658-161
For use in Saudi Arabia 749658-171
For use in Hungary 749658-211
For use in Russia 749658-251
For use in Bulgaria 749658-261
Display assembly subcomponents on page 19.
For use in Belgium 749658-A41
For use in the Netherlands 749658-B31
For use in Slovenia 749658-BA1
For use in Switzerland 749658-BG1
For use in French Canada 749658-DB1
For use in Denmark, Finland, and Norway 749658-DH1
For use in the Czech Republic and Slovakia 749658-FL1
For use in northwest Africa 749658-FP1
(3) Top cover (includes touchpad) 754214-001
(4) Power button board (includes cable) 749650-001
(5) Touchpad button board (includes bracket) 749651-001
(6) WLAN module:
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 733476-001
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001
16 Chapter 3 Illustrated parts catalog
Item Component Spare part
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter 753076-001
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 753077-001
(7) USB board (includes cable) 749649-001
(8) System board (includes processor and replacement thermal materials):
All system boards use the following part numbers:
xxxxxx-001: Without the Windows operating system
xxxxxx-501: Windows 8.1 Standard
xxxxxx-601: Windows 8.1 Professional
For use in models with a touch screen:
number
For use in models without a touch screen:
(9) Heat sink assembly (includes replacement thermal materials):
For use in models with UMA graphics 753895-001
For use in models with discrete graphics 762728-001
●
AMD A8-6410 processor and UMA graphics memory 764000-xxx
●
AMD A6-5200 processor and UMA graphics memory 763021-xxx
●
AMD A8-6410 processor and UMA graphics memory 763999-xxx
●
AMD A4-6210 processor and UMA graphics memory 764001-xxx
●
AMD A4-6210 processor and 1 GB of discrete graphics memory 764004-xxx
●
AMD E2-6110 processor and UMA graphics memory 764002-xxx
●
AMD E1-6010 processor and UMA graphics memory 764003-xxx
●
AMD A6-5200 processor and UMA graphics memory 761533-xxx
●
AMD A4-5000 processor and 1 GB of discrete graphics memory 761534-xxx
●
AMD A4-5000 processor and UMA graphics memory 761532-xxx
●
AMD E2-3800 processor and UMA graphics memory 761530-xxx
●
AMD E1-2100 processor and UMA graphics memory 761531-xxx
(10) RTC battery 759981-001
(11) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-001
4 GB 691740-001
2 GB 691739-001
(12) Hard drive (SATA; does not include bracket):
NOTE: The hard drive bracket is available using spare part number 749648-001.
●
1-GB, 5400-rpm, 2.5-inch 676521-001
●
750 GB, 5400 rpm hard drive, 2.5 inch 634250-001
Computer major components 17
Item Component Spare part
number
(13) Fan 753894-001
(14) Power connector cable 749647-001
(15) Speakers (includes left and right speakers and cable) 749653-001
(16) Battery:
4-cell, 41-Whr, 2.8-Ah Li-ion battery 740715-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 746641-001
(17) Base enclosure 754213-001
(18) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001
●
500-GB, 5400-rpm, 2.5-inch 669299-001
Miscellaneous parts
Component Spare part number
HP Smart AC adapter:
AC adapter, 65-W, non-PFC, 4.5 mm 710412-001
45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the
People’s Republic of China and India)
741727-001
Power cord (3-pin, black, 1.00-m):
●
For use in Europe, the Middle East, and Africa 755530-021
●
For use in Denmark 755530-081
●
For use in Israel 755530-BB1
●
For use in North America 755530-001
●
For use in South Africa 755530-AR1
●
For use in Switzerland 755530-111
●
For use in the United Kingdom and Singapore 755530-031
Rubber Kit (includes front and rear feet) 749652-001
Screw Kit 749657-001
Case, top load 679921-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes Mylar screw covers): 749644-001
(2) Display cable (includes display panel cable and webcam/microphone cable)
Non-touch screen 749646-001
Touch screen 764888-001
(3) Webcam/microphone module 749654-001
(4) Antennas (includes wireless antenna cables and transceivers)
For use in models without a touch screen 749638-001
For use in models with a touch screen 774163-001
(5) Hinges (left and right) 749655-001
For use in models without a touch screen 749655-001
For use in models with a touch screen 774166-001
(6) Raw display panel (39.6-cm [15.6-in], HD, WLED, BrightView)
For use in models without a touch screen 750635-001
For use in models with a touch screen 774167-001
Display assembly subcomponents 19
Item Component Spare part number
(7) Display enclosure:
Models with a touch screen 774164-001
Models without a touch screen 749641-001
Mass storage devices
Item Component Spare part number
(1) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001
(2) Hard drive, SATA; does not include bracket):
1-GB, 5400-rpm, 2.5-in 676521-001
750 GB, 5400 rpm hard drive, 2.5 in 634250-001
500-GB, 5400-rpm, 7-mm 669299-001
Hard drive bracket 749648-001
20 Chapter 3 Illustrated parts catalog
Plastics Kit
Item Component Spare part number
Plastics Kit, includes: 749656-001
(1) Left cover
(2) Right cover
Rubber Kit
Component Spare part number
Rubber Kit, includes: 749652-001
Front feet
Rear feet
Plastics Kit 21
Sequential part number listing
CSR flag designations:
●
A = Mandatory
●
B = Optional
●
C = Service technician recommended
●
N = Non-user replaceable
Spare part
number
634250-001 A 750 GB, 5400 rpm, 2.5 in hard drive (does not include cable or bracket)
669299-001 A 500-GB, 5400-rpm, 2.5-in SATA hard drive (does not include cable or bracket)
675794-001 A Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
676521-001 A 1-TB, 5400-rpm, 2.5-in SATA hard drive (does not include cable or bracket)
679921-001 A Case, top load
690020-001 A Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter
691739-001 A 2-GB memory module (PC3L, 12800, 1600-MHz)
691740-001 A 4-GB memory module (PC3L, 12800, 1600-MHz)
693374-001 A 8-GB memory module (PC3L, 12800, 1600-MHz)
709848-001 A Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
710412-001 A AC adapter, 65-W, non-PFC, 4.5 mm
733476-001 A Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter
740715-001 A 4-cell, 41-Whr, 2.8-Ah Li-ion battery
741727-001 A 45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the People’s
CSR flag Description
Republic of China and India)
746641-001 A 3-cell, 31-Whr, 2.8-Ah Li-ion battery
749638-001 N Antennas for use in models without a touch screen (includes wireless antenna cables and transceivers)
749641-001 N Display enclosure for use in models without a touch screen
749644-001 N Display bezel
749646-001 N Display cable for use in models with out a touch screen (includes display panel cable and webcam/
microphone cable)
749647-001 N Power connector cable
749648-001 N Hard drive bracket
749649-001 N USB board (includes cable)
749650-001 N Power button board (includes cable)
749651-001 N TouchPad button board (includes bracket)
749652-001 N Rubber Kit (includes front and rear feet)
749653-001 N Speakers (includes left and right speakers and cable)
22 Chapter 3 Illustrated parts catalog
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