HP EliteBook 2540p Notebook PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Java is a U.S. trademark of
Sun Microsystems, Inc. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2010
Document Part Number: 592768-001
MSG Revision history
Revision Publication date Description
A December 2010 The 6.35-cm (2.50-in) hard drive is installed in the optical drive
bay, using a hard drive carrier, spare part number 598787-001.
The information was updated in the following locations:
parts catalog on page 19, Sequential part number listing
on page 32, and Standard-voltage hard drive or solid-state drive
on page 61.
The computer feet are hot melted to the base enclosure and
cannot be replaced. The information was updated in the following
location:
Computer feet on page 43.
Illustrated
iii
iv MSG Revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 7
Display components ............................................................................................................................. 8
Buttons and fingerprint reader ............................................................................................................ 10
Keys ................................................................................................................................................... 12
Pointing device components .............................................................................................................. 13
Front components .............................................................................................................................. 14
Left-side components ......................................................................................................................... 15
Rear components ............................................................................................................................... 16
Right-side components ....................................................................................................................... 16
Bottom components ........................................................................................................................... 17
3 Illustrated parts catalog ............................................................................................................................... 19
Serial number location ........................................................................................................................ 19
Computer major components ............................................................................................................. 20
Display components ........................................................................................................................... 26
Mass storage ...................................................................................................................................... 28
Plastics Kit .......................................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 31
Sequential part number listing ............................................................................................................ 32
4 Removal and replacement procedures ....................................................................................................... 37
Preliminary replacement requirements ............................................................................................... 37
Tools required .................................................................................................................... 37
Service considerations ....................................................................................................... 37
Plastic parts ....................................................................................................... 37
Cables and connectors ..................................................................................... 38
Drive handling ................................................................................................... 38
Grounding guidelines ......................................................................................................... 39
Electrostatic discharge damage ........................................................................ 39
Packaging and transporting guidelines ............................................. 40
Workstation guidelines ..................................................................... 40
Equipment guidelines ....................................................................... 41
Component replacement procedures ................................................................................................. 42
Service tag ......................................................................................................................... 42
vii
Computer feet .................................................................................................................... 43
Battery ............................................................................................................................... 44
SIM .................................................................................................................................... 45
Bluetooth module ............................................................................................................... 46
Expansion memory module ............................................................................................... 48
Low-voltage hard drive or solid-state drive ........................................................................ 50
WLAN module .................................................................................................................... 53
WWAN module .................................................................................................................. 57
Optical drive ....................................................................................................................... 59
Standard-voltage hard drive or solid-state drive ................................................................ 61
Switch cover and keyboard ................................................................................................ 65
RTC battery ....................................................................................................................... 69
Primary memory module .................................................................................................... 70
Display assembly ............................................................................................................... 72
Top cover ........................................................................................................................... 81
Card reader board ............................................................................................................. 84
Speaker ............................................................................................................................. 86
Bluetooth module cable ..................................................................................................... 87
System board ..................................................................................................................... 89
Modem module .................................................................................................................. 92
Fan/heat sink assembly ..................................................................................................... 93
5 Computer Setup ............................................................................................................................................ 96
Windows 7 .......................................................................................................................................... 96
Starting Computer Setup ................................................................................................... 96
Using Computer Setup ...................................................................................................... 96
Navigating and selecting in Computer Setup .................................................... 96
Restoring factory settings in Computer Setup ................................................... 97
Computer Setup menus ..................................................................................................... 98
File menu .......................................................................................................... 98
Security menu ................................................................................................... 99
System Configuration menu ............................................................................ 100
Windows Vista .................................................................................................................................. 103
Starting Computer Setup ................................................................................................. 103
Using Computer Setup .................................................................................................... 103
Navigating and selecting in Computer Setup .................................................. 103
Restoring factory settings in Computer Setup ................................................. 105
Computer Setup menus ................................................................................................... 106
File menu ........................................................................................................ 106
Security menu ................................................................................................. 107
System Configuration menu ............................................................................ 108
viii
Windows XP ..................................................................................................................................... 112
Starting Computer Setup ................................................................................................. 112
Using Computer Setup .................................................................................................... 112
Navigating and selecting in Computer Setup .................................................. 112
Restoring factory settings in Computer Setup ................................................. 113
Computer Setup menus ................................................................................................... 114
File menu ........................................................................................................ 114
Security menu ................................................................................................. 115
System Configuration menu ............................................................................ 116
6 Specifications .............................................................................................................................................. 120
Computer specifications ................................................................................................................... 120
12.1-in display specifications ............................................................................................................ 121
Hard drive specifications .................................................................................................................. 121
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications ............................................. 122
DVD-ROM Drive specifications ........................................................................................................ 122
7 Backup and recovery .................................................................................................................................. 124
Windows 7 ........................................................................................................................................ 124
Backing up your information ............................................................................................ 125
Performing a recovery ..................................................................................................... 126
Using the Windows recovery tools .................................................................. 126
Using f11 recovery tools .................................................................................. 127
Using a Windows 7 operating system DVD (purchased separately) ............... 128
Windows Vista .................................................................................................................................. 128
Backing up your information ............................................................................................ 129
Performing a recovery ..................................................................................................... 130
Using the Windows recovery tools .................................................................. 130
Using f11 recovery tools .................................................................................. 131
Using a Windows Vista operating system DVD (purchased separately) ......... 131
Windows XP ..................................................................................................................................... 133
Backing up your information ............................................................................................ 133
Performing a recovery ..................................................................................................... 134
Recovering your information ........................................................................... 134
Recovering the operating system and programs ............................................ 134
8 Connector pin assignments ....................................................................................................................... 135
1394 ................................................................................................................................................. 135
Audio-in (microphone)/audio-out (headphone) combo ..................................................................... 135
DisplayPort ....................................................................................................................................... 136
ix
External monitor ............................................................................................................................... 137
RJ-11 (modem) ................................................................................................................................ 138
RJ-45 (network) ................................................................................................................................ 138
Universal Serial Bus ......................................................................................................................... 139
9 Power cord set requirements .................................................................................................................... 140
Requirements for all countries .......................................................................................................... 140
Requirements for specific countries and regions ............................................................................. 141
10 Recycling ................................................................................................................................................... 142
Battery .............................................................................................................................................. 142
Display .............................................................................................................................................. 142
Index ................................................................................................................................................................. 148
x
1 Product description
Category Description
Product Name HP EliteBook 2540p Notebook PC
Processors Intel® Dual Core™ processors (support Intel Turbo Boost Technology):
Intel Dual Core i7-640LM 2.13-GHz processor, (turbo up to 2.93-GHz), 4-MB L3 cache, 4
●
threads, low-voltage (25-W)
● Intel Dual Core i7-620M 2.66-GHz processor, (turbo up to 3.33-GHz), 4-MB L3 cache, 4
threads, standard-voltage (35-W)
Intel Dual Core i5-540M 2.53-GHz processor, (turbo up to 3.06-GHz), 3-MB L3 cache, 4
●
threads, standard-voltage (35-W)
● Intel Dual Core i5-520M 2.40-GHz processor, (turbo up to 2.93-GHz), 3-MB L3 cache, 4
threads, standard-voltage (35-W)
Chipset Mobile Intel QM57 Express chipset (non-HDI)
Graphics Intel HD Graphics with up to 512-MB unified memory architecture (UMA) graphics subsystem
Panel All display assemblies include 2 wireless local area network (WLAN) antenna cables and 2 wireless
Memory 2 customer-accessible/upgradable memory module slots
Supports up to 8192 GB of system RAM
DDR3 1333-MHz, PC3-10600
Supports the following configurations:
memory
wide area network (WWAN) antenna cables:
12.1-in WXGA light-emitting diode (LED), AntiGlare (AG) with webcam
●
12.1-in WXGA LED, AG without webcam
●
Supports privacy filter
Supports 16:10 resolution
Supports 1280 ×800 resolution
8192-MB total system memory (4096 × 2)
●
6144-MB total system memory (4096 + 2048)
●
● 4096-MB total system memory (4096 × 1, 2048 × 2)
3072-MB total system memory (2048 + 1024)
●
2048-MB total system memory (2048 × 1, 1024 × 2)
●
1024-MB total system memory (1024 × 1)
●
1
Category Description
Internal storage Computer models equipped with a standard-voltage (35-W) processor support the following 2.5-in
Computer models equipped with a low-voltage (25-W) processor support the following storage
storage devices:
500-GB hard drive (7200-rpm, SMART SATA II)
●
320-GB hard drive (7200-rpm, SMART SATA II)
●
● 320 self-encrypting drive (SED) GB hard drive (7200-rpm, SMART SATA II)
250-GB hard drive (7200-rpm, SMART SATA II)
●
– or –
● 160-GB solid-state drive
80-GB solid-state drive
●
NOTE: The 1.8-in hard drive bay is not supported on computer models equipped with a standard-
voltage (35-W) processor.
devices:
In the 1.8-in hard drive bay:
●
◦ 320-GB hard drive (5400-rpm, SMART SATA II)
250-GB hard drive (5400-rpm, SMART SATA II)
◦
160-GB hard drive (5400-rpm, SMART SATA II)
◦
– or –
160-GB solid-state drive
◦
◦ 80-GB solid-state drive
● In the 2.5-in hard drive carrier (for RAID support): 2.5-in, 250-GB, 7200-rpm SMART SATA II
hard drive (requires the installation of a 1.8-in, 250-GB, 5400-rpm hard drive in the 1.8-in hard
drive bay)
NOTE: Internal storage devices are customer-removable and will withstand multiple insertion and
removal cycles. Up to 15 GB is reserved for the system recovery software.
Optical drives NOTE: The optical drive is an optional feature and is available only on computer models equipped
with a low voltage (25-W) processor.
Fixed (removal of 1 screw required)
Customer-accessible
Serial ATA
9.5-mm tray load
Supports the following drives:
●
●
Audio and video Integrated dual-array microphones
IDT 92HD75B high-definition (HD) audio
Supports 2 stereo speakers
Integrated 2.0-megapixel webcam with macro focus for business card reader
Modem 56K V.92 1.5-in data/fax modem
2 Chapter 1 Product description
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD-ROM Drive
Category Description
Supports “no modem” option
Modem cable not included
Ethernet Intel 82577-LM 10/100/1000 GB network interface card (NIC) with iAMT 4.0 support
S3/S4/S5 wake on LAN: DC - no
S3/S4/S5 wake on LAN: AC - yes
NIC power-down technology
Ethernet cable not included
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Two WLAN antennas built into display assembly
Support for no WLAN option
Support for the following WLAN formats:
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter
●
Broadcom 4312G 802.11b/g WiFi Adapter
●
Intel Centrino Advanced-N 6200 WLAN module
●
Integrated wireless wide area network (WWAN) options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide, 5-band)
Support for no WWAN option
Supports WWAN after-market option (product number WD301AA)
Security provided by Subscriber Identify Module (SIM) located inside battery bay
Support for the following WWAN formats:
High-Speed Packet Access (HSPA) WWAN module
●
HSPA Evolution-Data Optimized (EV-DO) WWAN module
●
Integrated personal area network (PAN) options by way of Bluetooth® module:
Broadcom Bluetooth specification v2.1 compliant
Support for no-WPAN option
External media card One ExpressCard34 slot, supporting USB and PCIe ExpressCard modules
One Digital Media Reader slot, supporting MultiMediaCard (MMC) and Secure Digital (SD) Memory
Card optional digital card formats.
3
Category Description
Ports
Docking HP 2540 Docking Station
Keyboard/pointing
devices
Spill-resistant keyboard with HP drainage system
Power requirements 65-W HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports
Supports HP Fast-Charge technology
1394a
●
3-pin AC power
●
Headphone/microphone combo audio
●
DisplayPort
●
● Docking
● RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (4 on computer models equipped with standard voltage processors, 3 on computer
●
models equipped with low voltage processors; 1 powered)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with
●
auto-detect)
Full-size keyboard
Dual point (pointing stick and TouchPad with scroll zone)
3-pin DC connector)
Supports the following primary batteries:
9-cell, 2.80-Ah (93-WHr) Li-ion battery
●
6-cell, 2.80-Ah (62-WHr) Li-ion battery
●
● 6-cell, 2.80-Ah (55-WHr) Li-ion long life battery
3-cell, 2.80-Ah (31-WHr) Li-ion battery
●
3-cell, 2.80-Ah (28-WHr) Li-ion long life battery
●
Security Integrated fingerprint reader (select models only)
Integrated smart card reader (active)
Full-volume encryption
Security cable slot
Trusted platform module (TPM) v.1.2
Operating system Preinstalled:
Windows® 7 Home Premium 32/64
●
Windows 7 Professional 32/64
●
Windows Vista® Home Basic
●
● Windows Vista Business 32 with Windows 7 license
Windows XP Professional 32 with Windows 7 license
●
FreeDOS
●
4 Chapter 1 Product description
Category Description
Preinstalled with Microsoft® Office:
Windows 7 Home Basic 32
●
Windows 7 Home Premium 32/64
●
Windows 7 Professional 32/64
●
● Windows Vista Home Basic
● Windows Vista Business 32 with Windows 7 license
Windows Vista Business 32 with Windows 7 license with Personal without PowerPoint
●
Windows Vista Business 32 with Windows 7 license with Personal with PowerPoint
●
Windows Vista Business 32 with Windows 7 license with Professional
●
Windows XP Professional 32 with Windows 7 Professional license
●
Restore media (OSDVD):
Windows 7 Home Basic 32
●
Windows 7 Home Premium 32/64
●
Windows 7 Professional 32/64
●
● Windows Vista Business 32
Windows Vista Home Basic
●
Windows XP Professional 32
●
Certified: SUSE Linux Enterprise Desktop
Office restore media: Office Ready restore DVD
DRDVD (Device driver and Application DVD):
Windows 7 with WINDVD
●
Windows 7 without WINDVD
●
Windows Vista
●
● Windows XP Professional
Supported:
Microsoft WHQL
●
Novell
●
5
Category Description
Web-only support:
Windows 7 Enterprise 32/64
●
Windows 7 Ultimate 32/64
●
Windows Vista Business 64
●
● Windows Vista Enterprise 32/64
Serviceability End-user replaceable parts:
AC adapter
●
Bluetooth module
●
● Battery
Expansion memory module
●
Hard drive
●
Optical drive
●
Power cord
●
Primary memory module
●
RTC battery
●
SIM
●
● Solid-state drive
● WLAN module
WWAN module
●
6 Chapter 1 Product description
2 External component identification
Components included with the computer may vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
In Windows 7:
Select Start > Control Panel > System and Security > Device Manager.
▲
In Windows Vista:
1. Select Start > Computer > System Properties.
2. In the left pane, click Device Manager.
NOTE: Windows 7 and Windows Vista use the User Account Control feature to improve the security
of your computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
In Windows XP:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
7
Display components
Item Component Description
1 WWAN antennas (2)* Send and receive wireless signals to communicate
2 WLAN antennas (2)* Send and receive wireless signals to communicate
3 Webcam light On: The webcam is in use.
4 Webcam Records audio and video and captures still
5 Keyboard light and button Opens and turns on the keyboard light, which
6 Internal microphones (2) Record sound.
8 Chapter 2 External component identification
with WWANs (select models only).
with WLANs (select models only).
photographs.
illuminates the keyboard in low-light conditions.
Item Component Description
7 Ambient light sensor Automatically adjusts the display brightness based on
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
your country or region. These notices are located in Help and Support.
the lighting conditions in your environment.
Display components 9
Buttons and fingerprint reader
10 Chapter 2 External component identification
Item Component Description
(1) Power button
When the computer is off, press the button to
●
turn on the computer.
When the computer is on, press the button to
●
shut down the computer.
NOTE: Although you can shut down the
computer with the power button, the
recommended procedure is to use the Windows
Shut down command (in Windows 7) or
Windows Shut Down command (in Windows
Vista and Windows XP).
When the computer is in the Sleep state (in
●
Windows 7 and Windows Vista) or in Standby (in
Windows XP), press the button briefly to exit
Sleep (in Windows 7 and Windows Vista) or
Standby (in Windows XP).
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select:
In Windows 7, select Start > Control Panel >
●
System and Security > Power Options
● In Windows Vista, select Start > Control Panel
> System and Maintenance > Power Options
In Windows XP, select Start > Control Panel >
●
Performance and Maintenance > Power
Options.
(2) QuickLook button
(3) QuickWeb button
(4) Wireless button Turns the installed wireless devices on or off but does
(5) TouchPad on/off button Turns the TouchPad on or off.
(6) Volume mute button Mutes and restores speaker sound.
When the computer is off, press the button to
●
open HP QuickLook.
When the computer is on, press the button to
●
open HP Software Setup.
NOTE: If HP Software Setup is not available,
the default Web browser opens.
When the computer is off, press the button to
●
open HP QuickWeb.
When the computer is on, press the button to
●
open the default Web browser.
not establish a wireless connection.
NOTE: A wireless network must be set up in order
to establish a wireless connection.
(7) Volume down button Decreases speaker volume.
Buttons and fingerprint reader 11
Keys
Item Component Description
(8) Volume up button Increases speaker volume.
(9) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
Item Component Description
(1) esc key Displays system information when pressed in
(2) fn key Executes frequently used system functions when
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric
(6) Function keys Execute frequently used system functions when
combination with the fn key.
pressed in combination with a function key or the esc
key.
pointer.
keypad.
pressed in combination with the fn key.
12 Chapter 2 External component identification
Pointing device components
Item Component Description
(1) Left TouchPad button* Functions like the left button on an external mouse.
(2) TouchPad* Moves the pointer and selects or activates items on
the screen.
(3) Left pointing stick button* Functions like the left button on an external mouse.
(4) Pointing stick* Moves the pointer and selects or activates items on
(5) TouchPad on/off button Turns the TouchPad on and off.
(6) Right pointing stick button* Functions like the right button on an external mouse.
(7) TouchPad scroll zone Scrolls up or down.
(8) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences:
In Windows 7, select Start > Devices and Printers. Then, right-click the device representing your computer, and select
●
Mouse settings.
In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●
● In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
the screen.
Pointing device components 13
Front components
Item Component Description
(1) Business card slot Holds a business card in position so that the webcam
can capture the information on the card.
(2) Wireless light
(3) Power light
(4) Battery light
Blue: An integrated wireless device, such as a
●
WLAN device, the HP Mobile Broadband Module
(select models only), and/or a Bluetooth device,
is on.
● Amber: All wireless devices are off.
On: The computer is on.
●
Blinking: The computer is in the Sleep state
●
(Windows 7 and Windows Vista) or Standby
(Windows XP).
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
White: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only
●
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
● Off: If the computer is plugged into an external
power source, the light turns off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery
reaches a low battery level.
(5) Drive light ● White: The hard drive or optical drive is being
(6) Speakers (2) Produce sound.
(7) Display release button Opens the computer.
14 Chapter 2 External component identification
accessed.
Amber: HP 3D DriveGuard has temporarily
●
parked the hard drive.
Left-side components
NOTE: Refer to the illustration that most closely matches your computer.
Computer model equipped with a low-voltage processor
Item Component Description
(1) Power connector Connects an AC adapter.
(2) RJ-11 (modem) jack Connects a modem cable (select models only).
(3) Powered USB port Provides power to a USB device, such as an optional
(4) Optical drive Reads and writes to (select models only) an optical
(5) Smart card reader Supports optional smart cards and Java™ Cards.
external MultiBay or an optional external optical drive,
if used with a powered USB cable.
disc.
Computer model equipped with a standard-voltage processor
Item Component Description
(1) Power connector Connects an AC adapter.
(2) RJ-11 (modem) jack Connects a modem cable (select models only).
(3) Powered USB port Provides power to a USB device, such as an optional
(4) USB port Connects an optional USB device.
(5) Hard drive bay Holds a 2.5-in hard drive.
(6) Smart card reader Supports optional smart cards and Java Cards.
external MultiBay or an optional external optical drive,
if used with a powered USB cable.
Left-side components 15
Rear components
Item Component Description
(1) RJ-45 network) jack Connects a network cable.
(2) USB ports (2) Connect optional USB devices.
Right-side components
Item Component Description
(1) ExpressCard34 slot Supports optional ExpressCards.
(2) Docking connector Connects an optional docking device.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(5) DisplayPort Connects a digital display device, such as a high-
(6) External monitor port Connects an external VGA monitor or projector.
(7) Audio-out (headphone) jack/Audio-in (microphone)
jack
(8) 1394 port Connects an optional IEEE 1394 or 1394a device,
performance monitor or projector.
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset,
or television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the
headphone jack, the computer speakers are disabled.
such as a camcorder.
(9) SD Card Reader Supports the MultiMediaCard (MMC) and Secure
16 Chapter 2 External component identification
Digital (SD) Memory Card optional digital card
formats.
Bottom components
Item Component Description
(1) Battery release latches (2) Release the battery from the battery bay.
(2) Battery bay Holds the battery.
(3) Vents (7) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4) SIM slot (select models only) Contains a wireless SIM. The SIM slot is located
(5) Hard drive bay and memory module compartment Holds a 1.8-in hard drive and contains an expansion
(6) Speakers (2) Produce sound.
inside the battery bay.
memory module slot.
NOTE: If the computer is equipped with a 1.8-in
hard drive or solid-state drive, it is installed in this
location. If the computer is equipped with a 2.5-in
hard drive or solid-state drive, it is installed in the
optical drive bay (see item 8).
Bottom components 17
Item Component Description
(7) Wireless module compartment Contains an HP Mobile Broadband Module (select
(8) Optical drive bay or hard drive bay Holds an optical drive or a 2.5-in hard drive.
models only) and a WLAN module (select models
only).
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact technical support through Help and Support.
NOTE: If the computer is equipped with a low-
voltage (25-W) processor, an optical drive will be
installed in this location. If the computer is equipped
with a standard-voltage (35-W) processor, a hard
drive will be installed in this location.
18 Chapter 2 External component identification
3 Illustrated parts catalog
Serial number location
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the
computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Serial number location 19
Computer major components
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) 12.1-in, WXGA AntiGlare LED display assembly (includes display panel cable, WLAN antenna transceivers
and cables, and WWAN antenna transceivers and cables. See
assembly component spare part number information.):
For use only with computer models equipped with a webcam 598794-001
For use only with computer models not equipped with a webcam 598795-001
Display components on page 26 for display
(2) Switch cover (includes display lid switch board and cable and capacitive board and
(3) Keyboard with pointing stick (includes keyboard cable and pointing stick cable):
● For use in Bulgaria 598790-261
● For use in Finland and Sweden 598790-B71
● For use in Germany 598790-041
● For use in Iceland 598790-DD1
cable)
For use in Belgium 598790-A41
●
For use in Brazil 598790-201
●
For use in the Czech Republic 598790-A81
●
For use in Denmark 598790-081
●
For use in France 598790-051
●
For use in French Canada 598790-121
●
For use in Greece 598790-DJ1
●
For use in Hungary 598790-211
●
For use in Israel 598790-BB1
●
For use in Italy 598790-061
●
598800-001
● For use in Japan 598790-291
● For use in Norway 598790-091
● For use in Saudi Arabia 598790-171
● For use in South Korea 598790-AD1
● For use in Taiwan 598790-AB1
For use in Latin America 598790-161
●
For use in the Netherlands 598790-B31
●
For use in Portugal 598790-131
●
For use in Russia 598790-251
●
For use in Slovakia 598790-A81
●
For use in Slovenia 598790-BA1
●
For use in Spain 598790-071
●
For use in Switzerland 598790-BG1
●
Computer major components 21
Item Description Spare part number
● For use in the United Kingdom 598790-031
(4) RTC battery 481089-001
(5) Memory shield 598793-001
(6) Memory modules (2, 1333-MHz, DDR3):
4 GB 599092-002
2 GB 598856-002
1 GB 598859-002
(7) Top cover (includes TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket):
For use only with computer models equipped with a fingerprint reader 598801-001
For use only with computer models not equipped with a fingerprint reader 598802-001
Plastics Kit, includes: 598796-001
(8a) ExpressCard slot bezel
(8b) Wireless module compartment cover
For use in Thailand 598790-281
●
For use in Turkey 598790-141
●
For use in the United States 598790-001
●
(8c) Bluetooth module compartment cover
(8d) Memory module compartment cover
NOTE: The Plastics Kit also includes the display hinge covers and the optical drive bezel, which are not
(9) Card reader board and cable 598768-001
(10) Card reader board bracket 598767-001
(11) Speaker 598799-001
(12) Bluetooth module cable (included in the Cable Kit, spare part number 598766-001)
(13) System board (includes processor, replacement thermal material, and replacement thermal material cleaning
System boards for use on computer models equipped with a standard-voltage (35-W) processor:
Equipped with an Intel Core i7-620M 2.66-GHz processor for use in all countries and
Equipped with an Intel Core i7-620M 2.66-GHz processor for use only in the People's
Equipped with an Intel Core i5-540M 2.53-GHz processor for use in all countries and
Equipped with an Intel Core i5-540M 2.53-GHz processor for use only in the People's
illustrated. See
kit):
regions except the People's Republic of China and Russia
Republic of China and Russia
regions except the People's Republic of China and Russia
Republic of China and Russia
Plastics Kit on page 30 for more Plastics Kit spare part information.
598765-001
614968-001
598764-001
614967-001
Equipped with an Intel Core i5-520M 2.40-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
22 Chapter 3 Illustrated parts catalog
598763-001
Item Description Spare part number
Equipped with an Intel Core i5-520M 2.40-GHz processor for use only in the People's
Republic of China and Russia
System boards for use on computer models equipped with low-voltage (25-W) processors:
Equipped with an Intel Core i7-640M 2.13-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
Equipped with an Intel Core i7-640M 2.13-GHz processor for use only in the People's
Republic of China and Russia
(14) Modem module:
NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable
is included in the Cable Kit, spare part number 598766-001.
For use in all countries and regions except Australia and New Zealand 510099-001
For use only in Australia and New Zealand 510099-011
(15) Modem module cable (includes RJ-11 connector, included in the Cable Kit, spare part number 598766-001)
(16) Fan/heat sink assembly (includes replacement thermal material and replacement thermal material cleaning kit):
For use only with a standard-voltage (35-W) processor 598789-001
For use only with a low-voltage (25-W) processor 598788-001
(17) Optical drive (includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Drive 598776-001
614966-001
598762-001
614965-001
DVD-ROM Drive 598775-001
NOTE: The optical drive is an optional feature and is available only on computer models equipped with a low
(18) Hard drive carrier kit
4.57-cm (1.80-in) 598786-001
6.35-cm (2.50-in) (includes HDD and ODD connector boards and the USB board) 598787-001
(19) Base enclosure (includes display release latch, battery release latch, LED board and
Rubber Kit (includes display bezel rubber bumpers, display bezel screw covers, RJ-11
(20) Battery
9-cell, 93-WH, 2.8-AH, Li-ion battery 593587-001
6-cell, 62-WH, 2.8-AH, Li-ion battery 593586-001
6-cell, 55-WH, 2.8-AH, Li-ion long life battery 593585-001
3-cell, 31-WH, 2.8-AH, Li-ion battery 492548-001
3-cell, 28-WH, 2.8-AH, Li-ion long life battery 593584-001
(21) HP Integrated Module with Bluetooth 2.1 Wireless Technology
voltage (25-W) processor.
598759-001
cable, and rubber feet)
598797-001
jack cover, and Mylar used in the WLAN module compartment)
537921-001
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module
cable. The Bluetooth module cable is included in the Cable Kit, spare part number
598766-001.
Computer major components 23
Item Description Spare part number
(22) WLAN module
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,
Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada,
the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador,
El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia,
Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay,
the United States, Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
582564-001
582564-002
Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina,
Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile,
Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam,
Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama,
Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela,
and Vietnam
24 Chapter 3 Illustrated parts catalog
582562-001
Item Description Spare part number
Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Intel Centrino Advanced-N 6200 WLAN module for use in the United States
and Canada
582564-002
572509-001
(23) WWAN module
HP un2420 Broadband Module for use in all countries and regions 531993-001
HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions 574249-001
HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East,
and Africa
NOTE: For use only on selected computer models.
(24) Hard drive and solid-state drive
4.57-cm (1.80-in) hard drive:
NOTE: The 4.57-cm (1.80-in) hard drive must be installed in the hard drive bay. Installation of this drive in the
optical drive bay is not supported.
● 250-GB, 5400-rpm hard drive 598778-001
4.57-cm (1.80-in) solid-state drive:
● 160-GB solid-state drive 598782-001
320-GB, 5400-rpm hard drive 614537-001
●
160-GB, 5400-rpm hard drive 598777-001
●
NOTE: The 4.57-cm (1.80-in) solid-state drive must be installed in the hard drive bay. Installation of this drive in
the optical drive bay is not supported.
80-GB solid-state drive 602675-001
●
574248-001
Computer major components 25
Item Description Spare part number
6.35-cm (2.50-in) hard drive:
NOTE: The 6.35-cm (2.50-in) hard drive must be installed in the optical drive bay, using a hard drive carrier.
Installation of these devices in the hard drive bay is not supported. (This option is not available when the optical
drive is installed.)
● 320-GB, 7200-rpm SED hard drive 618243-001
6.35-cm (2.50-in) solid-state drive:
(25) Hard drive shield (includes two captive screws, included with the hard drive spare part kit)
500-GB, 7200-rpm hard drive 598781-001
●
320-GB, 7200-rpm hard drive 598780-001
●
250-GB, 7200-rpm hard drive 598779-001
●
NOTE: The 6.35-cm (2.50-in) solid-state drive must be installed in the optical drive bay, using a hard drive
carrier, spare part number 598787-001 (includes HDD and ODD connector boards and the USB board).
Installation of these devices in the hard drive bay is not supported. (This option is not available when the optical
drive is installed.)
160-GB, solid-state drive 598783-001
●
80-GB, solid-state drive 602676-001
●
Display components
26 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) Display bezel
For use only with computer models equipped with a webcam 598770-001
For use only with computer models not equipped with a webcam 598771-001
(2) Webcam module 598803-001
(3) Ambient light sensor board 598761-001
(4) Display Hinge Kit, includes: 598773-001
(5) Display panel cable (includes webcam module cable and ambient light sensor board
cable)
(6) Display enclosure (includes microphone receivers and cables, WLAN antenna cables
and transceivers, and WWAN antenna cables and transceivers)
598772-001
598769-001
Display components 27
Mass storage
Item Description Spare part number
(1) 6.35-cm (2.50-in) mass storage device
NOTE: 6.35-cm (2.50-in) devices must be installed in the optical drive bay, using a hard drive carrier, spare
part number 598787-001 (includes HDD and ODD connector boards and the USB board). Installation of 6.35-cm
(2.50-in) devices in the hard drive bay is not supported.
6.35-cm (2.50-in) mass storage devices available for use on computer models equipped with a standard-voltage
● 500-GB, 7200-rpm hard drive 598781-001
● 250-GB, 7200-rpm hard drive 598779-001
A 6.35-in (2.50-in), 250-GB. 7200-rpm, hard drive, spare part number 598779-001, can be used on computer
(35-W) processor:
320-GB, 7200-rpm hard drive 598780-001
●
320-GB, 7200-rpm SED hard drive 618243-001
●
160-GB solid-state drive 598783-001
●
80-GB solid-state drive 602676-001
●
models equipped with a low-voltage (25-W) processor. Use of this hard drive requires the use of a 1.8-in, 250GB, 5400-rpm hard drive in the 1.8-in hard drive bay for RAID support.
28 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(2) 4.57-cm (1.80-in) mass storage device
NOTE: 4.57-cm (1.80-in) devices must be installed in the hard drive bay. Installation of these devices in the
optical drive bay is not supported.
4.57-cm (1.80-in) mass storage devices available for use on computer models equipped with a low-voltage (25W) processor:
● 250-GB, 5400-rpm hard drive 598778-001
● 80-GB solid-state drive 602675-001
(3) Hard drive carrier
4.57-cm (1.80-in) 598786-001
6.35-cm (2.50-in) (includes HDD and ODD connector boards and the USB board) 598787-001
(4) Optical drive (includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Drive 598776-001
DVD-ROM Drive 598775-001
320-GB, 5400-rpm hard drive 614537-001
●
160-GB, 5400-rpm hard drive 598777-001
●
160-GB solid-state drive 598782-001
●
Mass storage 29
Plastics Kit
Item Description Spare part number
Plastics Kit: 598796-001
(1) Optical drive bezel
(2) Wireless module compartment cover (includes one captive screw, secured by a C-clip)
(3) ExpressCard slot bezel
(4) Memory module compartment cover (includes one captive screw, secured by a C-clip)
(5) Display hinge covers
(6) Bluetooth module compartment cover (includes one captive screw, secured by a C-clip)
30 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description Spare part number
AC adapter
65-W non-PFC AC adapter 613152-001
65-W PFC AC adapter 613161-001
Cable Kit (includes Bluetooth module cable and modem module cable) 598766-001
HP 2540 Series Docking Station 598774-001
Power cord
For use in Argentina 490371-D01
For use in Australia and New Zealand 490371-011
For use in Brazil 490371-202
For use in Canada and the United States 490371-001
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
Power cord for use in Singapore and the United Kingdom 490371-031
Screw Kit 598798-001
Miscellaneous parts 31
Sequential part number listing
Spare part
number
481089-001 RTC battery
490371-001 Power cord for use in Canada and the United States
490371-011 Power cord for use in Australia and New Zealand
490371-021 Power cord for use in Europe, the Middle East, and Africa
490371-031 Power cord for use in Singapore and the United Kingdom
490371-061 Power cord for use in Italy
490371-081 Power cord for use in Denmark
490371-111 Power cord for use in Switzerland
490371-202 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
Description
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
492548-001 3-cell, 31-WH, 2.8-AH, Li-ion battery
510099-001 Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 598766-001.
510099-011 Modem module for use only in Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 598766-001.
531993-001 HP un2420 Broadband Module for use in all countries and regions
537921-001 HP Integrated Module with Bluetooth 2.1 Wireless Technology
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 598766-001.
572509-001 Intel Centrino Advanced-N 6200 WLAN module for use in Canada and the United States
574248-001 HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East, and Africa
NOTE: For use only on selected computer models.
574249-001 HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions
32 Chapter 3 Illustrated parts catalog
Spare part
number
Description
582562-001 Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,
582562-002 Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
582564-001 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba,
Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,
the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India,
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States,
Venezuela, and Vietnam
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,
the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India,
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States,
Venezuela, and Vietnam
582564-002 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
593584-001 3-cell, 28-WH, 2.8-AH, Li-ion long life battery
593585-001 6-cell, 55-WH, 2.8-AH, Li-ion long life battery
593586-001 6-cell, 62-WH, 2.8-AH, Li-ion battery
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Sequential part number listing 33
Spare part
number
593587-001 9-cell, 93-WH, 2.8-AH, Li-ion battery
598759-001 Base enclosure (includes display release latch, battery release latch, LED board and cable, and rubber feet)
598761-001 Ambient light sensor board
Description
598762-001 System board equipped with an Intel Core i7-640LM 2.13-GHz, low-voltage (25-W) processor for use in all
598763-001 System board equipped with an Intel Core i5-520M 2.40-GHz, standard-voltage (35-W) processor for use in
598764-001 System board equipped with an Intel Core i5-540M 2.53-GHz, standard-voltage (35-W) processor for use in
598765-001 System board equipped with an Intel Core i7-620M 2.66-GHz, standard-voltage (35-W) processor for use in
598766-001 Cable Kit (includes Bluetooth module cable and modem module cable)
598767-001 Card reader board bracket
598768-001 Card reader board and cable
598769-001 Display enclosure (includes WLAN antenna cables and transceivers and WWAN antenna cables and
598770-001 Display bezel for use only with computer models equipped with a webcam
598771-001 Display bezel for use only with computer models not equipped with a webcam
598772-001 Display panel cable (includes webcam module cable and ambient light sensor board cable)
countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
transceivers)
598773-001 Display Hinge Kit (includes left and right display hinges and left and right hinge covers)
598774-001 HP 2540 Series Docking Station
598775-001 DVD-ROM Drive
598776-001 DVD±RW and CD-RW Super Multi Double-Layer Drive
598777-001 4.57-cm (1.80-in), 160-GB, 5400-rpm hard drive
598778-001 4.57-cm (1.80-in), 250-GB, 5400-rpm hard drive
598779-001 6.35-cm (2.50-in), 250-GB, 7200-rpm hard drive
598780-001 6.35-cm (2.50-in), 320-GB, 7200-rpm hard drive
598781-001 6.35-cm (2.50-in), 500-GB, 7200-rpm hard drive
598782-001 4.57-cm (1.80-in), 160-GB solid-state drive
598783-001 6.35-cm (2.50-in), 160-GB solid-state drive
598786-001 4.57-cm (1.80-in), Hard drive carrier kit
598787-001 6.35-cm (2.50-in), Hard drive carrier kit (includes HDD and ODD connector boards and the USB board)
598788-001 Fan/heat sink assembly for use only with 25-W processors (includes replacement thermal material and
replacement thermal material cleaning kit)
34 Chapter 3 Illustrated parts catalog
Spare part
number
Description
598789-001 Fan/heat sink assembly for use only with 35-W processors (includes replacement thermal material and
598790-001 Keyboard for use in the United States (includes cable)
598790-031 Keyboard for use in the United Kingdom (includes cable)
598790-041 Keyboard for use in Germany (includes cable)
598790-051 Keyboard for use in France (includes cable)
598790-061 Keyboard for use in Italy (includes cable)
598790-071 Keyboard for use in Spain (includes cable)
598790-081 Keyboard for use in Denmark (includes cable)
598790-091 Keyboard for use in Norway (includes cable)
598790-121 Keyboard for use in French Canada (includes cable)
598790-131 Keyboard for use in Portugal (includes cable)
598790-141 Keyboard for use in Turkey (includes cable)
598790-161 Keyboard for use in Latin America (includes cable)
598790-171 Keyboard for use in Saudi Arabia (includes cable)
598790-201 Keyboard for use in Brazil (includes cable)
598790-211 Keyboard for use in Hungary (includes cable)
replacement thermal material cleaning kit)
598790-A81 Keyboard for use in the Czech Republic and Slovakia (includes cable)
598790-251 Keyboard for use in Russia (includes cable)
598790-261 Keyboard for use in Bulgaria (includes cable)
598790-281 Keyboard for use in Thailand (includes cable)
598790-291 Keyboard for use in Japan (includes cable)
598790-A41 Keyboard for use in Belgium (includes cable)
598790-AB1 Keyboard for use in Taiwan (includes cable)
598790-AD1 Keyboard for use in South Korea (includes cable)
598790-B31 Keyboard for use in the Netherlands (includes cable)
598790-B71 Keyboard for use in Finland and Sweden (includes cable)
598790-BA1 Keyboard for use in Slovenia (includes cable)
598790-BB1 Keyboard for use in Israel (includes cable)
598790-BG1 Keyboard for use in Switzerland (includes cable)
598790-DD1 Keyboard for use in India (includes cable)
598790-DJ1 Keyboard for use in Greece (includes cable)
598793-001 Memory shield
Sequential part number listing 35
Spare part
number
Description
598794-001 12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with a
598795-001 12.1-in, WXGA AntiGlare LED display assembly for use only with computer models not equipped with a
598796-001 Plastics Kit
598797-001 Rubber Kit (includes display bezel rubber bumpers, display bezel screw covers, RJ-11 jack cover, and
598798-001 Screw Kit
598799-001 Speaker
598800-001 Switch cover (includes display lid switch board and cable and capacitive board and cable)
598801-001 Top cover for use only with computer models equipped with a fingerprint reader (includes fingerprint reader
598802-001 Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad
598803-001 Webcam module
598856-002 2 GB memory module (1333-MHz, DDR3)
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN antenna
transceivers and cables.
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN antenna
transceivers and cables.
NOTE: See
Mylar used in the WLAN module compartment)
board and cable, TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket)
board and cable, TouchPad button board and cable, and TouchPad bracket)
Plastics Kit on page 30 for more Plastics Kit spare part information.
598859-002 1 GB memory module (1333-MHz, DDR3)
599092-002 4 GB memory module (1333-MHz, DDR3)
602675-001 4.57-cm (1.80-in), 80-GB solid-state drive
602676-001 6.35-cm (2.50-in), 80-GB solid-state drive
613152-001 65-W non-PFC AC adapter
613161-001 65-W PFC AC adapter
614537-001 4.57-cm (1.80-in), 320-GB, 5400-rpm hard drive
614965-001 System board equipped with an Intel Core i7-640LM 2.13-GHz, low-voltage (25-W) processor for use only
614966-001 System board equipped with an Intel Core i5-520M 2.40-GHz, standard-voltage (35-W) processor for use
614966-001 System board equipped with an Intel Core i5-540M 2.53-GHz, standard-voltage (35-W) processor for use
614967-001 System board equipped with an Intel Core i7-620M 2.66-GHz, standard-voltage (35-W) processor for use
618243-001 6.35-cm (2.50-in), 320-GB, 7200-rpm SED hard drive
in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
36 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
● Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Preliminary replacement requirements 37
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
38 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements 39
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
40 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
●
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
● Conductive bins and other assembly or soldering aids
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
● Static-dissipative tables or floor mats with hard ties to the ground
● Field service kits
Static awareness labels
●
Material-handling packages
●
● Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Preliminary replacement requirements 41
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 72 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the
computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
42 Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are hot melted to the base enclosure in the locations illustrated below. There are
two different sized feet: the five square feet (1) are installed on the front and the back of the base
enclosure. The three rectangular feet (2) are installed in the rear/left corner of the base enclosure and
near the vents.
Component replacement procedures 43
Battery
Description Spare part number
9-cell, 93-WH, 2.8-WH Li battery 593587-001
6-cell, 62-WH, 2.8-WH Li battery 593586-001
6-cell, 55-WH, 2.8-WH Li long life battery 593585-001
3-cell, 31-WH, 2.8-WH Li battery 492548-001
3-cell, 28-WH, 2.8-WH Li long life battery 593584-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery lock latch (1) to unlock the battery.
3. Slide the battery release latch (2) to release the battery.
4. Remove the battery (3) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
44 Chapter 4 Removal and replacement procedures
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Remove the SIM:
1. Press in on the SIM (1). (The module partially ejects from the SIM slot.)
2. Remove the SIM (2) from the SIM slot.
Battery on page 44).
Reverse this procedure to insert the SIM.
Component replacement procedures 45
Bluetooth module
Description Spare part number
HP Integrated Module with Bluetooth 2.1 Wireless Technology
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 598766-001.
537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 44).
Remove the Bluetooth module:
1. Loosen the captive screw (1) that secures the Bluetooth module compartment cover to the
computer.
2. Lift the cover (2) and release it as far as the Bluetooth module compartment cable allows. The
Bluetooth module compartment cover is included in the Plastics Kit, spare part number
598796-001.
3. Disconnect the Bluetooth module cable from the Bluetooth module (1).
NOTE: See Bluetooth module cable on page 87 for removal information for the Bluetooth
module cable.
46 Chapter 4 Removal and replacement procedures
4. Remove the Bluetooth module (2) from the Bluetooth module compartment cover. The Bluetooth
module compartment cover is included in the Plastics Kit, spare part number 598796-001.
5. Remove the Bluetooth module.
Reverse the above procedure to install the Bluetooth module.
Component replacement procedures 47
Expansion memory module
Description Spare part number
4096-MB memory module (1333-MHz, DDR3) 599092-002
2048-MB memory module (1333-MHz, DDR3) 598856-002
1024-MB memory module (1333-MHz, DDR3) 598859-002
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 44).
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the three captive screws (1) that secure the memory module compartment cover to the
computer.
3. Lift the rear edge of the cover (2), swing it up and forward back, and then remove the cover. The
memory module compartment cover is included in the Plastics Kit, spare part number
598796-001.
4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
48 Chapter 4 Removal and replacement procedures
5. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: The memory module is designed with a notch to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install the memory module.
Component replacement procedures 49
Low-voltage hard drive or solid-state drive
NOTE: The 4.57-cm (1.80-in) hard drive and solid-state drive spare part kit includes a hard drive or
solid-state drive bracket.
Description Spare part number
4.57-cm (1.80-in), 320-GB, 5400-rpm hard drive 614537-001
4.57-cm (1.80-in), 250-GB, 5400-rpm hard drive 598778-001
4.57-cm (1.80-in), 160-GB, 5400-rpm hard drive 598777-001
4.57-cm (1.80-in), 160-GB, solid-state drive 598782-001
4.57-cm (1.80-in), 80-GB, solid-state drive 602675-001
Before removing the low-voltage hard drive or solid-state drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
Battery on page 44).
Expansion memory module on page 48).
Remove the low-voltage hard drive or solid-state drive:
1. Position the computer with the front toward you.
2. Loosen the 2 captive screws (1) that secure the hard drive shield to the computer.
50 Chapter 4 Removal and replacement procedures
3. Lift the right edge of the hard drive shield (2), swing it up and to the left, and then remove the
cover (3) by sliding it up and to the right at an angle. The hard drive shield is included in the hard
drive spare part kit.
4. Lift the right side of the low-voltage hard drive (1) to disconnect it from the system board.
5. Remove the low-voltage hard drive (2).
Component replacement procedures 51
6. If it is necessary to replace the rubber isolator, separate the edges of the isolator from the end of
the low-voltage hard drive, and remove the isolator.
7. If it is necessary to replace the low-voltage hard drive connector, slide the connector off of the
hard drive.
Reverse this procedure to reassemble and install the low-voltage hard drive.
52 Chapter 4 Removal and replacement procedures
WLAN module
Description Spare part number
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Argentina,
Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan,
Uruguay, the United States, Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
582564-001
582564-002
Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba,
the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan,
Uruguay, the United States, Venezuela, and Vietnam
582562-001
Component replacement procedures 53
Description Spare part number
Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, GuineaBissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Centrino Advanced-N 6200 WLAN module for use in the United States and Canada 572509-001
582562-002
CAUTION: The WWAN module and the WLAN module are not interchangeable.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through Help
and Support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 44).
Remove the WLAN module:
1. Loosen the captive screw (1) that secures the wireless module compartment cover to the
computer.
54 Chapter 4 Removal and replacement procedures
2. Lift the right edge of the wireless module compartment cover (2), swing it up and to the left, and
remove the cover. The wireless module compartment cover is included in the Plastics Kit, spare
part number 598796-001.
3. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
4. Remove the two Phillips PM2.5×6.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 55
5. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
56 Chapter 4 Removal and replacement procedures
WWAN module
Description Spare part number
HP un2420 Broadband Module for use in all countries and regions 531993-001
HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions 574249-001
HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East, and Africa
NOTE: For use only on selected computer models.
574248-001
CAUTION: The WWAN module and the WLAN module are not interchangeable.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through Help
and Support.
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the wireless module compartment cover (see
Battery on page 44).
WLAN module on page 53).
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the two Phillips PM2.5×6.0 screws that secure the WWAN module to the computer (2).
(The edge of the module opposite the socket rises.)
Component replacement procedures 57
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
58 Chapter 4 Removal and replacement procedures
Optical drive
NOTE: The optical drive is an optional feature and is available only on computer models equipped
with a low voltage (25-W) processor.
Description Spare part number
DVD±RW and CD-RW SuperMulti Double-Layer Drive 598776-001
DVD-ROM Drive 598775-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
Battery on page 44).
Expansion memory module on page 48).
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Remove the two Phillips PM2.0×5.0 screws that secure the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (1) and press the
tab to the right to release the optical drive from the computer.
Component replacement procedures 59
4. Remove the optical drive (2) from the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
60 Chapter 4 Removal and replacement procedures
Standard-voltage hard drive or solid-state drive
NOTE: Installation of the 6.35-cm (2.50-in) hard drive or solid-state drive in the hard drive bay is not
supported. The 6.35-cm (2.50-in) hard drive or solid-state drive cannot be installed when the optical
drive is installed.
Description Spare part number
2.50-in, 500-GB, 7200-rpm hard drive 598781-001
2.50-in, 320-GB, 7200-rpm hard drive 598780-001
2.50-in, 320-GB, 7200-rpm SED hard drive 618243-001
2.50-in, 250-GB, 7200-rpm hard drive 598779-001
2.50-in, Hard drive carrier kit (includes HDD and ODD connector boards and the USB board) 598787-001
1.80-in, 160-GB, solid-state drive 598783-001
1.80-in, 80-GB, solid-state drive 602676-001
1.80-in, Hard drive carrier kit 598786-001
NOTE: The standard-voltage hard drive or solid-state drive must be installed in the optical drive
bay, and replaces the optical drive.
Before removing the standard-voltage hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery. (See
5. Remove the memory module compartment cover (see
Battery on page 44)
Expansion memory module on page 48).
Component replacement procedures 61
Remove the standard-voltage hard drive:
1. Remove the four Phillips PM3.0×3.0 screws (1) and the two Phillips PM2.0×5.0 screws (2) that
secure the hard drive carrier to the computer.
62 Chapter 4 Removal and replacement procedures
2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (1) and press the
tab to the right to release the hard drive carrier (2) from the computer.
3. Remove the four Phillips PM3.0×3.0 screws that secure the standard-voltage hard drive to the
hard drive carrier.
4. Lift the front edge of the standard-voltage hard drive (1) until it clears the front edge of the hard
drive carrier.
Component replacement procedures 63
5. Remove the standard-voltage hard drive (2) by sliding it up and away from the hard drive carrier
at an angle.
Reverse the above procedure to reassemble and install the standard-voltage hard drive.
64 Chapter 4 Removal and replacement procedures
Switch cover and keyboard
Description Spare part number
Switch cover (includes power button board and cable) 598800-001
Keyboard for use in country/
region
Belgium 598790-A41 Norway 598790-091
Brazil 598790-201 Portugal 598790-131
Bulgaria 598790-261 Russia 598790-251
The Czech Republic 598790-A81 Saudi Arabia 598790-171
Denmark 598790-081 Slovakia 598790-A81
France 598790-051 Slovenia 598790-BA1
French Canada 598790-121 South Korea 598790-AD
Germany 598790-041 Spain 598790-071
Greece 598790-DJ Sweden and Finland 598790-B71
Hungary 598790-211 Switzerland 598790-BG1
Iceland 598790-DD1 Taiwan 598790-AB1
Israel 598790-BB1 Thailand 598790-281
Italy 598790-061 Turkey 598790-141
Japan 598790-291 The United Kingdom and Singapore 598790-031
Latin America 598790-161 The United States 598790-001
Spare part number Keyboard for use in country/
region
Spare part number
The Netherlands 598790-B31
Before removing the switch cover and keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
6. Remove the wireless module compartment cover (see
Battery on page 44).
Expansion memory module on page 48).
WLAN module on page 53).
Remove the switch cover and keyboard:
1. Loosen the three captive screws (1) that secure the switch cover to the computer.
Component replacement procedures 65
2. Loosen the four captive screws (2) that secure the keyboard to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Open the display as far as possible.
5. Lift the right side of the switch cover (1) to detach it from the computer.
6. Release the switch cover (2) as far as the power button board and capacitive board cables
allow.
7. Lift the rear edge of the keyboard (1) until it rests at an angle.
8. Slide the keyboard (2) back until the tabs on the front edge of the keyboard disengage from the
slots in the top cover.
66 Chapter 4 Removal and replacement procedures
9. Swing the rear edge of the keyboard (3) up and forward until the keyboard rests upside down on
the palm rest.
10. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
11. Release the ZIF connector (3) to which the pointing stick cable is attached, and then disconnect
the pointing stick cable (4) from the system board.
12. Remove the keyboard (5).
13. Disconnect the power button board cable (1) and the capacitive board cable (2) from the system
board.
Component replacement procedures 67
14. Remove the switch cover (3).
Reverse this procedure to install the switch cover and keyboard.
68 Chapter 4 Removal and replacement procedures
RTC battery
Description Spare part number
RTC battery 481089-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
Battery on page 44), and then remove the following components:
Expansion memory module on page 48)
WLAN module on page 53)
Switch cover and keyboard on page 65)
Remove the RTC battery:
Use a flat-bladed, non-conductive tool to remove the RTC battery from the socket.
▲
Reverse this procedure to install the RTC battery.
Component replacement procedures 69
Primary memory module
Description Spare part number
4096-MB memory module (1333-MHz, DDR3) 599092-002
2048-MB memory module (1333-MHz, DDR3) 598856-002
1024-MB memory module (1333-MHz, DDR3) 598859-002
Memory shield (includes one captive screw) 598793-001
Before removing the primary memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
Battery on page 44), and then remove the following components:
Expansion memory module on page 48)
WLAN module on page 53)
Switch cover and keyboard on page 65)
Remove the primary memory module:
1. Remove the Phillips PM2.0×5.0 screw (1) that secures the primary memory module shield to the
top cover.
2. Remove the primary memory module shield (2). The primary memory module shield is available
using spare part number 598793-001.
70 Chapter 4 Removal and replacement procedures
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
4. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: The memory module is designed with a notch to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install the memory module.
Component replacement procedures 71
Display assembly
Description Spare part number
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with a
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN
antenna transceivers and cables.
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models not equipped
with a webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN
antenna transceivers and cables.
598794-001
598795-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the memory module compartment cover (see
6. Remove the wireless module compartment cover (see
7. Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 44).
Expansion memory module on page 48).
WLAN module on page 53).
WLAN module
on page 53) and the WWAN module (see WWAN module on page 57).
8. Remove the switch cover and keyboard (see
Switch cover and keyboard on page 65).
Remove the display assembly:
1. Close the computer and turn it upside down, with the rear panel toward you.
2. Remove the two rubber screw covers (1) and the two Torx T8M2.0×6.0 screws (2) from the
bottom of the base enclosure.
3. Remove the two Torx T8M2.0×6.0 screws (3) from the rear panel.
4. Turn the computer right-side up, with the front toward you.
72 Chapter 4 Removal and replacement procedures
5. Open the display as far as it will open.
6. Disconnect the display panel cable (1) from the system board and release it from the clip built
into the top cover.
7. Release the wireless antenna cables from the clips (2) built into the top cover.
8. Disconnect the microphone cable (1) from the system board.
Component replacement procedures 73
9. Release the microphone cable and the wireless antenna cables from the clips (2) built into the
top cover.
CAUTION: The display assembly will be unsupported when the following screws are removed.
To prevent damage to the display assembly, support it before removing the screws.
10. Remove the two Torx T8M2.5×6.0 screws (1) that secure the display assembly to the computer.
NOTE: The screw on the left display hinge also secures a display panel cable ground loop (2).
74 Chapter 4 Removal and replacement procedures
11. Lift the display assembly straight up to remove it (3).
Component replacement procedures 75
12. If it is necessary to replace the display bezel or any of the display assembly internal
components:
a. Remove the four rubber screw covers (1) and the four Torx T8M2.5×5.0 screws (2) that
secure the display bezel to the display assembly.
NOTE: The rubber screw covers on the display bezel top edge are thicker than the rubber
screw covers on the display bezel bottom edge.
b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge
(3) of the display bezel until the bezel disengages from the display enclosure.
76 Chapter 4 Removal and replacement procedures
c. Remove the display bezel (4). The display bezel is available using spare part numbers
598770-001 (for use only with computer models equipped with a webcam) and 598771-001
(for use only with computer models not equipped with a webcam).
13. If it is necessary to replace the ambient light sensor board:
a. Release the ZIF connector to which the ambient light sensor board is connected, and then
disconnect the cable (1) from the board.
b. Remove the Torx T8M2.0×3.0 screw (2) that secures the ambient light sensor board to the
display enclosure.
Component replacement procedures 77
c. Remove the ambient light sensor board (3). The ambient light sensor board is available
using spare part number 598761-001.
14. If it is necessary to replace the webcam module, display hinges, display panel cable, or display
enclosure:
a. Release the display panel cable (1) from the clips built into the display enclosure.
b. Disconnect the display panel cable (2) from the ambient light sensor board.
c. Remove the two Torx T8M2.5×6.0 screws (1) that secure the display panel and hinges to
the display enclosure.
d. Lift the bottom edge of the display panel (2) until it rests at an angle.
78 Chapter 4 Removal and replacement procedures
e. Disconnect the display panel cable (3) from the passthrough board.
f. Remove the display panel.
g. Remove the two Phillips PM2.0×4.0 screws (1) that secure each display hinge to the
display panel.
h. Remove the display hinges (2). The display hinges are included in the Display Hinge Kit,
spare part number 598773-001.
i. Remove the Torx T8M2.0×4.0 screws (3) that secure the hinge covers to the hinges.
j. Remove the hinge covers (4). The hinge covers are included in the Plastics Kit, spare part
number 598796-001.
k. Disconnect the webcam module cable (1) from the passthrough board.
l. Release the webcam module (2) from the clip built into the display enclosure. The webcam
module is available using spare part number 598772-001.
Component replacement procedures 79
m. Route the webcam module cable (3) through the slot built into the display enclosure.
Reverse this procedure to reassemble and install the display assembly.
80 Chapter 4 Removal and replacement procedures
Top cover
NOTE: The top cover spare part kit includes the TouchPad board and cable, TouchPad button
board and cable, and TouchPad bracket.
Description Spare part number
For use only on computer models equipped with a fingerprint reader (includes fingerprint reader and
cable)
For use only on computer models not equipped with a fingerprint reader 598802-001
598801-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
d. Display assembly (see
Battery on page 44), and then remove the following components:
Expansion memory module on page 48)
WLAN module on page 53)
Switch cover and keyboard on page 65)
Display assembly on page 72)
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four rubber screw covers (1) on the front edge of the base enclosure.
3. Remove the two rubber screw covers (2) in the rear corners of the base enclosure.
Component replacement procedures 81
4. Remove the following screws:
(1) Four Torx T8M2.5×5.0 screws
(2) Three Torx T8M2.5×6.0 screws
(3) One Torx T8M2.0×5.0 screw.
(4) One Torx T8M2.0×4.0 screw.
5. Turn the computer right-side up, with the front toward you.
6. Release the ZIF connector to which the card reader board cable is attached, and then
disconnect the card reader board cable (1) from the system board.
7. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the
TouchPad cable (2) from the system board.
82 Chapter 4 Removal and replacement procedures
8. Release the ZIF connector to which the fingerprint reader board cable is attached, and then
disconnect the fingerprint reader board cable (3) from the system board.
9. Lift the rear edge of the top cover (1), and then swing it up and forward until it rests at an angle.
10. Lift the front edge of the top cover (2) until it disengages from the base enclosure.
11. Remove the top cover.
Reverse this procedure to install the top cover.
Component replacement procedures 83
Card reader board
Description Spare part number
Card reader board (includes cable) 598768-001
Card reader board bracket 598767-001
Before removing the card reader board and bracket, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
d. Display assembly (see
e. Top cover (see
Battery on page 44), and then remove the following components:
Expansion memory module on page 48)
WLAN module on page 53)
Switch cover and keyboard on page 65)
Display assembly on page 72)
Top cover on page 81)
Remove the card reader board and bracket:
1. Detach the card reader board cable (1) from the surface of the top cover (2). (The card reader
board cable is attached to the top cover by double-sided tape.)
2. Turn the top cover upside down, with the front toward you.
84 Chapter 4 Removal and replacement procedures
3. Remove the two Phillips PM2.0×2.0 broad head screws (1) and the Phillips PM2.0×5.0 screw (2)
that secure the card reader board bracket to the top cover.
4. Lift the front edge of the card reader board bracket (3) until it rests at an angle.
5. Remove the card reader board bracket (4) by sliding it up and forward at an angle.
6. Slide the card reader board (1) to the right until the tabs on the card reader board disengage
from the slots on the top cover.
Component replacement procedures 85
7. Remove the card reader board (2) and cable.
Reverse this procedure to install the card reader board, cable, and bracket.
Speaker
Before removing the speaker, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
4. Remove the battery (see
Description Spare part number
Speaker 598799-001
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
Battery on page 44), and then remove the following components:
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
d. Display assembly (see
Display assembly on page 72)
Switch cover and keyboard on page 65)
Expansion memory module on page 48)
WLAN module on page 53)
e. Top cover (see
Top cover on page 81)
86 Chapter 4 Removal and replacement procedures
Remove the speaker:
1. Disconnect the speaker cable (1) from the system board.
2. Remove the Phillips PM2.0×4.0 screw (2) and the Phillips PM2.0×6.0 screw (3) that secure the
speaker to the base enclosure.
3. Remove the speaker (4) from the base enclosure.
Reverse this procedure to install the speaker.
Bluetooth module cable
NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 598766-001.
Before removing the Bluetooth module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Memory module compartment cover (see
b. Wireless module compartment cover (see
c. Switch cover and keyboard (see
Battery on page 44), and then remove the following components:
Expansion memory module on page 48)
WLAN module on page 53)
Switch cover and keyboard on page 65)
Component replacement procedures 87
d. Display assembly (see Display assembly on page 72)
e. Top cover (see
Remove the Bluetooth module cable:
1. Release the Bluetooth module cable (1) from the opening in the base enclosure.
2. Disconnect the Bluetooth module cable (2) from the system board.
Top cover on page 81)
3. Remove the Bluetooth module cable.
Reverse this procedure to install the Bluetooth module cable.
88 Chapter 4 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes the processor, replacement thermal material, and
a replacement thermal material cleaning kit.
Description Spare part number
System boards equipped with a standard-voltage (35-W) processor:
Equipped with an Intel Core i7-620M 2.66-GHz processor for use in all countries and regions except
the People's Republic of China and Russia
Equipped with an Intel Core i7-620M 2.66-GHz processor for use only in the People's Republic of
China and Russia
Equipped with an Intel Core i5-540M 2.53-GHz processor for use in all countries and regions except
the People's Republic of China and Russia
Equipped with an Intel Core i5-540M 2.53-GHz processor for use only in the People's Republic of
China and Russia
Equipped with an Intel Core i5-520M 2.40-GHz processor for use in all countries and regions except
the People's Republic of China and Russia
Equipped with an Intel Core i5-520M 2.40-GHz processor for use only in the People's Republic of
China and Russia
System boards equipped with a low-voltage (25-W) processor:
Equipped with an Intel Core i7-640M 2.13-GHz processor for use in all countries and regions except
the People's Republic of China and Russia
Equipped with an Intel Core i7-640M 2.13-GHz processor for use only in the People's Republic of
China and Russia
598765-001
614968-001
598764-001
614967-001
598763-001
614966-001
598762-001
614965-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
a. Bluetooth module (see
b. Low-voltage hard drive (see
c. Memory module compartment cover (see
d. Wireless module compartment cover (see
e. Optical drive (see
Battery on page 44), and then remove the following components:
Bluetooth module on page 46)
Low-voltage hard drive or solid-state drive on page 50)
Expansion memory module on page 48)
WLAN module on page 53)
Optical drive on page 59) or standard-voltage hard drive (see Standard-
voltage hard drive or solid-state drive on page 61)
f. Switch cover and keyboard (see
g. Display assembly (see
Display assembly on page 72)
Switch cover and keyboard on page 65)
Component replacement procedures 89
h. Top cover (see Top cover on page 81)
i. Speaker (see
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
SIM (see
●
Memory modules (see
●
on page 70)
WLAN module (see
●
WWAN module (see
●
RTC battery (see
●
Bluetooth module cable (see
●
Modem module (see
●
Fan/heat sink assembly (see
●
Remove the system board:
1. Release the ZIF connector to which the LED board cable is attached, and then disconnect the
LED board cable (1) from the system board.
2. Remove the Torx8 T8M2.5×5.0 screw (2) that secures the system board to the base enclosure.
SIM on page 45)
Speaker on page 86)
Expansion memory module on page 48 and Primary memory module
WLAN module on page 53)
WWAN module on page 57)
RTC battery on page 69)
Bluetooth module cable on page 87)
Modem module on page 92)
Fan/heat sink assembly on page 93)
3. Flex the left side of the base enclosure (1) until the RJ-11 jack and USB ports are clear of the
openings in the base enclosure.
4. Use the optical drive connector (2) to lift the left side of the system board (3) until it rests at an
angle.
90 Chapter 4 Removal and replacement procedures
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