HP 242 G2 Maintenance And Service Manual
HP 242 G2 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: November 2013
Document Part Number: 754150-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 5
Top ......................................................................................................................................................................... 6
TouchPad ............................................................................................................................................. 6
Lights ................................................................................................................................................... 7
Buttons, speakers, and fingerprint reader (select models only) ....................................................... 8
Keys ..................................................................................................................................................... 9
Left ....................................................................................................................................................................... 10
Right ..................................................................................................................................................................... 11
Front ..................................................................................................................................................................... 12
Bottom ................................................................................................................................................................. 13
3 Illustrated parts catalog .............................................................................................................................. 15
Service tag ........................................................................................................................................................... 15
Computer major components ............................................................................................................................. 17
Display assembly subcomponents ..................................................................................................................... 20
Plastics kit ............................................................................................................................................................ 21
Mass storage devices .......................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 23
Sequential part number listing ........................................................................................................................... 23
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 28
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ....................................................................................................... 29
Packaging and transporting guidelines ......................................................................... 30
Workstation guidelines ................................................................................ 30
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 32
Component replacement procedures ................................................................................................................. 32
vii
Battery ............................................................................................................................................... 33
Hard drive .......................................................................................................................................... 34
WLAN module .................................................................................................................................... 37
mSATA drive ...................................................................................................................................... 39
Memory module ................................................................................................................................ 40
Optical drive ...................................................................................................................................... 42
RTC battery ........................................................................................................................................ 44
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 45
Component replacement procedures ................................................................................................................. 45
Keyboard ........................................................................................................................................... 46
Top cover ........................................................................................................................................... 49
Fingerprint reader board ................................................................................................................... 51
Power button board .......................................................................................................................... 53
TouchPad button board .................................................................................................................... 54
Fan ..................................................................................................................................................... 56
Audio/USB board ............................................................................................................................... 58
System board .................................................................................................................................... 59
Power connector cable ...................................................................................................................... 62
Heat sink ............................................................................................................................................ 63
Processor ........................................................................................................................................... 66
Speakers ............................................................................................................................................ 68
Display assembly subcomponents ................................................................................................... 69
7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8 .................................. 75
Using Computer Setup ......................................................................................................................................... 75
Starting Computer Setup .................................................................................................................. 75
Navigating and selecting in Computer Setup ................................................................................... 75
Restoring factory settings in Computer Setup ................................................................................. 76
Updating the BIOS ............................................................................................................................. 76
Determining the BIOS version ........................................................................................ 76
Downloading a BIOS update ........................................................................................... 77
Using MultiBoot ................................................................................................................................................... 78
About the boot device order ............................................................................................................. 78
Choosing MultiBoot preferences ...................................................................................................... 78
Setting a new boot order in Computer Setup ................................................................. 78
Dynamically choosing a boot device using the f9 prompt ............................................. 79
Setting a MultiBoot Express prompt .............................................................................. 79
Entering MultiBoot Express preferences ....................................................................... 79
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 79
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 80
viii
8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7 .................................. 81
Using Computer Setup ......................................................................................................................................... 81
Starting Computer Setup .................................................................................................................. 81
Navigating and selecting in Computer Setup ................................................................................... 81
Restoring factory settings in Computer Setup ................................................................................. 82
Updating the BIOS ............................................................................................................................. 76
Determining the BIOS version ........................................................................................ 82
Downloading a BIOS update ........................................................................................... 83
Using MultiBoot ................................................................................................................................................... 84
About the boot device order ............................................................................................................. 84
Choosing MultiBoot preferences ...................................................................................................... 84
Setting a new boot order in Computer Setup ................................................................. 84
Dynamically choosing a boot device using the f9 prompt ............................................. 85
Setting a MultiBoot Express prompt .............................................................................. 85
Entering MultiBoot Express preferences ....................................................................... 85
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 85
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 86
9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux .......................................................... 87
Starting Computer Setup ..................................................................................................................................... 87
Using Computer Setup ......................................................................................................................................... 87
Navigating and selecting in Computer Setup ................................................................................... 87
Restoring factory settings in Computer Setup ................................................................................. 88
Updating the BIOS ................................................................................................................................................ 88
Determining the BIOS version ........................................................................................................... 88
Downloading a BIOS update .............................................................................................................. 89
Using Advanced System Diagnostics .................................................................................................................. 89
10 Specifications ........................................................................................................................................... 91
Computer specifications ...................................................................................................................................... 91
35.6 cm (14.0-in) display specifications ............................................................................................................. 91
Hard drive specifications ..................................................................................................................................... 92
DVD±RW Double-Layer with SuperMulti Drive ................................................................................................... 93
11 Backup and recovery in Windows 8 .............................................................................................................. 94
Backing up your information ............................................................................................................................... 94
Performing a system recovery ............................................................................................................................ 94
Using the Windows recovery tools ................................................................................................... 94
Using f11 recovery tools ................................................................................................................... 95
ix
Using Windows operating system media (purchased separately) ................................................... 96
Using Windows Refresh or Windows Reset ...................................................................................... 97
Using HP Software Setup .................................................................................................................. 97
12 Backup and recovery in Windows 7 .............................................................................................................. 98
Creating recovery media and backups ................................................................................................................ 98
Guidelines .......................................................................................................................................... 98
Creating recovery media with HP Recovery Disc Creator ................................................................. 98
Creating recovery media ................................................................................................. 99
Backing up your information ............................................................................................................ 99
Performing a system recovery .......................................................................................................................... 100
Using the Windows recovery tools ................................................................................................. 100
Using f11 recovery tools (select models only) ............................................................................... 101
Using Windows 7 operating system media .................................................................................... 101
13 Backup and Recovery in SUSE Linux ........................................................................................................... 103
Backing up your information ............................................................................................................................. 103
Performing a system recovery .......................................................................................................................... 103
14 Statement of Volatility ............................................................................................................................ 105
Non-volatile memory usage ............................................................................................................................. 106
Questions and answers ..................................................................................................................................... 108
15 Power cord set requirements .................................................................................................................... 110
Requirements for all countries ......................................................................................................................... 110
Requirements for specific countries and regions ............................................................................................. 110
16 Recycling ................................................................................................................................................ 112
Index ........................................................................................................................................................... 113
x
1 Product description
Category Description Discrete
Product Name HP 242 G2 Notebook PC √√
Processors
Chipset Intel HM87 Express chipset √√
Graphics Internal graphics:
Switchable Discrete Graphics:
●
Intel® Core® i7-4600M 2.90-GHz processor (turbo up to 3.60-GHz; 1600MHz FSB, 4.0-MB L3 cache, 37 W)
●
Intel Core i5-4200M 2.50-GHz processor (turbo up to 3.10-GHz, 1600MHz FSB, 3.0-MB L3 cache, 37 W)
●
Intel Core i3-4100M 2.50-GHz processor (1600-MHz FSB, 3.0-MB L3
cache, 37 W)
●
Intel Core i3-4000M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3
cache, 37 W)
●
Intel Pentium 3550M 2.30-GHz processor (1600-MHz FSB, 2.0-MB L3
cache, 37 W)
●
Intel Celeron 2950M 2.00-GHz processor (1600-MHz FSB, 2.0-MB L3
cache, 37 W)
●
Intel HD Graphics 4600 (Core i processors)
●
Intel HD Graphics (Pentium/Celeron processors)
AMD Radeon HD 8570M, 1 GB or 2 GB dedicated video memory
models
√√
√√
√
UMA
models
Panel 14.0-in high-definition (HD), LED, SVA, anti-glare, 1366×768, 16:9 aspect ratio,
5.2-mm display
Support for low-voltage differential signalling (LVDS)
Memory Two customer-accessible/upgradable memory module slots
Support for 1600-MHz, 12800 DDR3L memory modules
Support for 16 -GB of system RAM in the following configurations:
●
16348-MB (8192-MB × 1; not supported for 32-bit operating system)
●
8192-MB (4096-MB × 2; dual channel; not supported for 32-bit operating
system)
●
4096-MB (2048-MB × 2; dual channel)
●
2048-MB (2048-MB × 1)
Flash 32-GB mSATA √√
Primary storage Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and 9.5-mm (.37-
in) thickness
Support for mSATA
Support Intel Smart Response Technology
√√
√√
√√
1
Category Description Discrete
Support for Accelerometer hard drive protection
Support for the following single hard drive configurations:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 7200-rpm, 7.0-mm or 9.5-mm
●
500-GB, 5400-rpm, 7.0-mm
●
320-GB, 5400-rpm, 7.0-mm
models
UMA
models
Optical drive DVD±RW Double-Layer SuperMulti Drive
Fixed (not modular), 9.5-mm tray load, SATA
Support for zero power optical drive function
Supports “no drive” option
Audio and video Two speakers
Dual digital microphone
DTS Sound +
Integrated HP TrueVision HD webcam (fixed [no tilt], activity LED, 1 PC, USB
2.0, M-JPEG, 1280×720 by 30 frames per second)
Supports no webcam option
Ethernet Integrated 10/100/1000 network interface card (NIC) √√
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
Support for the following WLAN formats:
●
Broadcom BCM943228 802.11abgn 2x2 Wi-Fi + Bluetooth 4.0 Combo
Adapter
●
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0
Combo Adapter
●
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter
√√
√√
√√
External media cards HP Multi-Format Digital Media Reader
Internal Card Expansion One half-size mini-card slot for WLAN; mSATA flash cache 24G/32G slot √√
Ports
2 Chapter 1 Product description
Supports SD/SDHC/SDXC
Push-push insertion/removal
●
Smart Pin adapter
●
Audio-in (microphone)/audio-out (headphone) combo jack
●
HDMI v1.4 supporting up to 1920×1080 @ 60Hz
●
RJ-45 (Ethernet)
●
USB: two USB 3.0 ports on one side, one USB 2.0 port on the other side
●
VGA (D-Sub 15 pin) supporting: 2048×1536 external resolution @ 75 Hz,
hot plug and unplug and autodetection for correct output to wide-aspect
vs. standard aspect video
√√
√√
Category Description Discrete
models
UMA
models
Keyboard/pointing
devices
Power requirements Support for the following AC adapters with 4.5-mm smart connectors:
Support for the following AC adapters with 4.5-mm smart connectors:
3-wire plug (with ground pin), 1.0 m √√
Support for the following batteries with battery life enhancement and battery
Security Support for:
Full-size, island-style, water-resistant keyboard (no numeric keypad)
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and
pinch-zoom as default
Taps enabled by default
●
90-W Smart Pin AC adapter (not for China/India)
●
90-W EM Smart Pin AC adapter (for China/India)
●
65-W Smart Pin AC adapter (not for China/India)
●
65-W EM Smart Pin AC adapter (for China/India)
fast charge:
●
4-cell, 48-Wh, 3.20-Ah, Li-ion battery
●
4-cell, 41-Wh, 2.80-Ah, Li-ion battery
●
Kensington security lock
●
Fingerprint reader
●
Supports no fingerprint reader option
√√
√
√
√√
√√
Operating system Preinstalled:
●
Windows 7 Professional 64
●
Windows 7 Professional 64 – MSNA (China only)
●
Windows 7 Professional 32
●
Windows 7 Professional 32 – MSNA (China only)
●
Windows 7 Home Basic 32
●
Windows 8.1 Chinese Market 64
●
Windows 8.1 Emerging Markets 64
●
Windows 8.1 Multilingual 64
●
Windows 8.1 Professional 64
●
Windows 8.1 Professional 64 DPK with Windows 7 Professional 64
●
Ubuntu Linux
●
FreeDOS 2.0
Restore Media:
●
SSRD (System Recovery Disc)
Drivers support:
●
Windows 8 drivers (64-bit)
√√
3
Category Description Discrete
●
Windows 7 drivers (32- and 64-bit)
models
UMA
models
Serviceability End user replaceable parts:
●
AC adapter
●
Battery (system)
●
Hard drive
●
Memory modules (expansion and primary)
●
Optical drive
●
WLAN module
√√
4 Chapter 1 Product description
2 External component identification
Display
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local
(2) Internal microphones (2) (select models only) Record sound.
(3) Webcam light (select models only) On: The webcam is in use.
(4) Webcam (select models only) Records video and captures photographs. Some models allow you to
(5) Internal display switch Turns off the display or initiates Sleep if the display is closed while
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide in Windows 8, from the Start screen, type support, and then select the
HP Support Assistant app. To access the user guides in Windows 7, select Start > Help and Support > User Guides.
area networks (WLAN).
video conference and chat online using streaming video.
For information on using the webcam, in Windows 8 access HP
Support Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app.
For information on using the webcam in Windows 7, select Start > All
Programs > Communication and Chat > HP WebCam.
the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
Display 5
Top
TouchPad
Component Description
(1) TouchPad zone Moves the pointer and selects or activates items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures. .
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
6 Chapter 2 External component identification
Lights
Component Description
(1)
(2)
(3) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
Power light
Wireless light On: An integrated wireless device, such as a wireless local area
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
NOTE: For select models, the Intel® Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology allows
your computer to resume quickly from inactivity.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are off.
Top 7
Buttons, speakers, and fingerprint reader (select models only)
Component Description
(1)
(2) Fingerprint reader (select models
Power button
only)
●
When the computer is off, press the button to turn on the computer.
●
When the computer is on, press the button briefly to initiate Sleep.
●
When the computer is in the Sleep state, press the button briefly to
exit Sleep.
●
When the computer is in Hibernation, press the button briefly to exit
Hibernation.
CAUTION: Pressing and holding down the power button will result in the
loss of unsaved information.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least 5
seconds to turn off the computer.
NOTE: For select models, the Intel® Rapid Start Technology feature is
enabled at the factory. Rapid Start Technology allows your computer to
resume quickly from inactivity.
To learn more about your power settings in Windows 8, see your power
options. From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep.
To learn more about your power settings in Windows 7: Select Start >
Control Panel > System and Security > Power Options.
Allows a fingerprint logon to Windows, instead of a password logon.
8 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes frequently used system functions when pressed in
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5)
Windows button Windows 8: Returns you to the Start screen from an open app or
Windows applications key Windows 8:Displays options for a selected object.
the fn key.
combination with a function key, the num lk key, the esc key, or
the b key.
the Windows desktop.
NOTE: Pressing the Windows button again will return you to
the previous screen.
Windows 7: Displays the Windows Start menu.
combination with the fn key.
Windows 7: Displays a shortcut menu for items beneath the
cursor.
Top 9
Left
Component Description
(1)
(2) AC adapter/Battery light
(3) Vent Enables airflow to cool internal components.
(4)
(5)
(6)
Power connector Connects an AC adapter.
●
White: The computer is connected to external power and
the battery is fully charged.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 99 percent.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
External monitor port Connects an external VGA monitor or projector.
RJ-45 (network) jack/lights Connects a network cable.
●
White (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(7)
USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
10 Chapter 2 External component identification
keyboard, mouse, external drive, printer, scanner or USB hub.
Right
Component Description
(1)
(2)
(3)
Power light
Hard drive light
Audio-out (headphone)/Audio-in (microphone)
jack
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, a
power-saving state. The computer shuts off power to the
display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
NOTE: For select models, the Intel® Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology allows
your computer to resume quickly from inactivity.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices. To access this guide in Windows 8,
from the Start screen, type support, and then select the HP
Support Assistant app. To access the user guides in Windows 7,
select Start > Help and Support > User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(4)
(5) Optical drive (select models only) Depending on your computer model, reads an optical disc or
(6) Optical drive eject button (select models only) Releases the optical drive disc tray.
(7)
USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
reads and writes to an optical disc.
Security cable slot Attaches an optional security cable to the computer.
Right 11
Front
Component Description
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Component Description
(1) Speakers (2) Produce sound.
(2) Memory card reader Reads optional memory cards that store, manage, share,
or access information.
12 Chapter 2 External component identification
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3) Vents (6) Enable airflow to cool internal components.
(4)
(5)
(6)
Battery lock latch Locks the battery in the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Memory module service door Provides access to the memory module compartments
and the optical drive bay.
Battery release latch Releases the battery from the battery bay.
Hard drive service door Provides access to the hard drive bay and the wireless LAN
(WLAN) module slot.
Bottom 13
Component Description
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact support through
HP Support Assistant. To access HP Support Assistant in
Windows 8, from the Start screen, select the HP Support
Assistant app. To access Help and Support in Windows 7,
select Start > Help and Support.
14 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each
product.
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
Service tag 15
Item Description Function
(4) PCID number The PCID label provides the information required to
properly reset the notebook firmware (BIOS) back to
factory shipped specifications when replacing the
system board. The label may have a different number of
characters depending on the operating system on the
computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
(6) Warranty period This number describes the duration of the warranty
period for the computer.
16 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 17
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see
(2) Keyboard (includes keyboard cable):
For use in Indonesia 728127-D61
For use in Taiwan 728127-AB1
For use in Thailand 728127-281
For use in the United States 728127-001
(3) Top cover (includes TouchPad) 745152-001
(4) Power button board (includes cable)
For use in models with discrete graphics 718436-001
For use in models with UMA graphics 753197-001
(5) TouchPad button board (includes bracket and cable)
For use in models with discrete graphics 728410-001
For use in models with UMA graphics 753198-001
(6) Audio/USB board (includes cable)
For use in models with discrete graphics 718435-001
Display assembly subcomponents on page 20.
For use in models with UMA graphics 753196-001
(7) Fan (includes cable) 718430-001
(8) Fingerprint reader board (includes bracket and cable) 725239-001
(9) System board (includes replacement thermal material):
For use in models without Windows 8 and with 2-GB of discrete graphics memory 743705-001
For use in models with Windows 8 Standard and with 2-GB of discrete graphics memory 743705-501
For use in models with Windows 8 Professional and with 2-GB of discrete graphics memory 743705-601
For use in models without Windows 8 and with 1-GB of discrete graphics memory 743704-001
For use in models with Windows 8 Standard and with 1-GB of discrete graphics memory 743704-501
For use in models with Windows 8 Professional and with 1-GB of discrete graphics memory 743704-601
For use in models without Windows 8 and with UMA graphics 743703-001
For use in models with Windows 8 Standard and with UMA graphics 743703-501
For use in models with Windows 8 Professional and with UMA graphics 743703-601
(10) Power connector cable 732625-001
Heat sink (includes replacement thermal material)
(11) For use in models with discrete graphics 753089-001
(12) For use in models with UMA graphics 753090-001
(13) Processor (includes replacement thermal material):
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Intel Core i3-4100M processor (2.50-GHz, 3-MB L3 cache, 37 W) 737328-001
Intel Core i3-4100M processor (2.50-GHz, 3-MB L3 cache, 37 W) 737474-001
Intel Core i3-4000M processor (2.40-GHz, 3-MB L3 cache, 37 W) 737327-001
Intel Pentium 3550M processor (2.40-GHz, 2-MB L3 cache, 35 W) 737329-001
Intel Celeron 2950M processor (2.0-GHz, 2-MB L3 cache, 35 W) 737326-001
(14) Speakers (include left and right speakers and cables) 718443-001
(15) Base enclosure (includes 4 rubber feet, battery lock latch, and battery release latch) 724296-001
(16) Battery
4-cell, 41-Wh, 2.80-Ah, Li-ion battery 708462-001
4-cell, 48-Wh, 3.20-Ah, Li-ion battery 724933-001
(17) 32-GB mSATA drive 728857-001
(18) WLAN module:
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
Broadcom BCM943228 802.11abgn 2x2 Wi-Fi + Bluetooth 4.0 Combo Adapter 730668-001
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001
(19) DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 728285-001
(20) RTC battery 718440-001
(21) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-001
4-GB 691740-001
2-GB 691739-001
(22) Hard drive (does not include hard drive bracket or hard drive connector cable):
1-TB, 5400-rpm, 2.5-in 676521-001
750-GB, 5400-rpm, 2.5-in 634250-001
500-GB, 7200-rpm, 9.5-mm 678101-001
500-GB, 7200-rpm, 7.0-mm 703267-001
500-GB, 5400-rpm, 7.0-mm 683802-001
320-GB, 5400-rpm, 7.0-mm 645193-005
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and hard drive
connector cable)
718432-001
Computer major components 19
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel
For use in models with a webcam 724297-001
For use in models without a webcam 728281-001
(2) Webcam/microphone module (includes double-sided adhesive) 728284-001
(3) Display panel cable (includes webcam/microphone module cable) 724298-001
(4) Antenna Kit (includes left and right wireless antenna cables and transceivers) 728280-001
(5) Display hinges 728282-001
(6) Display panel (14.0-in, anti-glare, 1366×768, HD) 725240-001
(7) Display enclosure 724295-001
Raw display panel support kit 724299-001
20 Chapter 3 Illustrated parts catalog
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