Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft and Windows are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2013
Document Part Number: 725046-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Important Notice about Customer Self-Repair Parts
CAUTION:Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures
for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or
void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Top ....................................................................................................................................................... 6
Left ..................................................................................................................................................... 10
Right ................................................................................................................................................... 11
Front ................................................................................................................................................... 12
3 Illustrated parts catalog ............................................................................................................................... 15
Service tag ......................................................................................................................................... 15
Computer major components ............................................................................................................. 17
Index ................................................................................................................................................................. 101
ix
1Product description
CategoryDescriptionDiscrete
models
Product NameHP 242 G1 Notebook PC√√
Processors
ChipsetIntel HM77 Express chipset√√
GraphicsInternal graphics:
Intel® Core® i5-3230M 2.60-GHz processor (SC turbo up to 3.20-
(3)Webcam light (select models only)On: The webcam is in use.
(4)Webcam (select models only)Records video and captures still photographs.
For information on using the webcam in Windows 8, access HP
Support Assistant. To access HP Support Assistant from the
Start screen, select the HP Support Assistant app.
To use the webcam in Windows 7, select Start > All Programs> Communication and Chat > HP Webcam.
Display5
ComponentDescription
(5)Internal display switchTurns off the display or initiates Sleep if the display is closed
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access the user guides in Windows 8, select the HP
Support Assistant app from the Start screen, select My computer, and then select User guides. In Windows 7, these
notices are located in Help and Support.
Top
TouchPad
while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
ComponentDescription
(1)TouchPad zoneMoves the pointer and selects or activates items on the
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
6Chapter 2 External component identification
screen.
Lights
ComponentDescription
(1)
(2)
(3)Caps lock lightOn: Caps lock is on.
Power light
Wireless light
White: The computer is on.
●
●Blinking white: The computer is in the Sleep state.
●Windows 8: Off: The computer is off.
Windows 7: Off: The computer is off or in Hibernation.
NOTE: For select Windows 8 models, the Intel®
Rapid Start Technology feature is enabled at the
factory. Rapid Start Technology allows your computer
to resume quickly from inactivity.
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Top7
Buttons and fingerprint reader (select models only)
ComponentDescription
(1)
Power button
When the computer is off, press the button to turn on
●
the computer.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
NOTE: For select Windows 8 models, the Intel® Rapid
Start Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume quickly
from inactivity.
To learn more about your power settings in Windows 8, see
your power options. From the Start screen, type power,
select Settings, and then select Power Options.
To learn more about your power settings in Windows 7,
select Start > Control Panel > System and Security >
Power Options.
(2)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a password
8Chapter 2 External component identification
logon.
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions when pressed
in combination with a function key, the num lk key, the esc
key, or the b key.
(3)
(4)Function keysExecute frequently used system functions when pressed in
(5)
Windows 8: Windows button
Windows 7: Windows log key
Windows applications keyWindows 8: Displays options for a selected object.
Windows 8: Returns you to the Start screen from an open
app or the Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
Windows 7: Displays the Windows Start menu.
combination with the fn key.
Windows 7: Displays a shortcut menu for items beneath the
cursor.
Top9
Left
ComponentDescription
(1)
(2) AC adapter/Battery light
(3)VentEnables airflow to cool internal components.
(4)
(5)
Power connectorConnects an AC adapter.
White: The computer is connected to external power
●
and the battery is charged from 90 to 99 percent.
Amber: The computer is connected to external power
●
and the battery is charged from 0 to 89 percent.
●Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: The battery is fully charged.
●
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
External monitor portConnects an external VGA monitor or projector.
RJ-45 (network) jack
RJ-45 (network) lights (2)
Connects a network cable.
White (left): The network is connected.
●
(6)
(7)
HDMI portConnects an optional video or audio device, such as a
USB 3.0 ports (2)Connect optional USB 3.0 devices and provide enhanced
10Chapter 2 External component identification
Amber (right): The network is showing activity.
●
high-definition television, or any compatible digital or audio
component.
USB power performance.
Right
ComponentDescription
(1)
(2)
(3)
Power light
Hard drive light
Audio-out (headphone) jack/Audio-in
(microphone) jack
White: The computer is on.
●
●Blinking white: The computer is in the Sleep state.
Wiindows 8: Off: The computer is off.
●
Windows 7: Off: The computer is off or in Hibernation.
NOTE: For select Windows 8 models, the Intel®
Rapid Start Technology feature is enabled at the
factory. Rapid Start Technology allows your computer
to resume quickly from inactivity.
Blinking white: The hard drive is being accessed.
●
●Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
the user guides in Windows 8, select the HP SupportAssistant app from the Start screen, select My computer,
and then select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(4)
(5)Optical drive (select models only)Reads and writes (select models only) to an optical disc.
USB 2.0 port Connects an optional USB device.
Right11
ComponentDescription
Front
(6)Optical drive eject button (select models
(7)
ComponentDescription
(1)Speakers (2)Produce sound.
(2)
only)
Security cable slotAttaches an optional security cable to the computer.
Media Card ReaderReads data from and writes data to digital memory
Releases the optical drive disc tray.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
cards such as Secure Digital (SD).
12Chapter 2 External component identification
Bottom
ComponentDescription
(1)
(2)Battery bayHolds the battery.
(3)Vents (6)Enable airflow to cool internal components.
(4)
Battery lock latchLocks the battery in the battery bay.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
Memory module service doorProvides access to the memory module compartments
and the optical drive bay.
Bottom13
ComponentDescription
(5)
(6)
Battery release latch Releases the battery from the battery bay.
Hard drive service doorProvides access to the hard drive bay and the wireless
LAN (WLAN) module slot.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact support through:
Windows 8: HP Support Assistant. To access HP
Support Assistant from the Start screen, select the HPSupport Assistant app.
Windows 7: Contact support through Help and
Support.
14Chapter 2 External component identification
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
ItemDescriptionFunction
(1)Product nameThis is the product name affixed to the front of
the computer.
Service tag15
ItemDescriptionFunction
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
(3)Part number/Product number (p/n)This number provides specific information about
(4)PCID numberThe PCID label provides the information required to
(5)Model descriptionThis is the alphanumeric identifier used to locate
(6)Warranty periodThis number describes the duration of the warranty
each product.
the product's hardware components. The part
number helps a service technician to determine
what components and parts are needed.
properly reset the notebook firmware (BIOS) back to
factory shipped specifications when replacing the
system board. The label may have a different
number of characters depending on the operating
system on the computer.
documents, drivers, and support for the computer.
period for the computer.
16Chapter 3 Illustrated parts catalog
Computer major components
Computer major components17
ItemComponentSpare part number
(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see
(2)Keyboard (includes keyboard cable):
For use in Indonesia728127-D61
For use in Taiwan728127-AB1
For use in Thailand728127-281
For use in the United States728127-001
(3)Top cover (includes TouchPad)724300-001
(4)Power button board (includes cable)718436-001
(5)TouchPad button board (includes bracket and cable)728410-001
(6)Audio/USB board (includes cable)718435-001
(7)Fan (includes cable)718430-001
(8)Fingerprint reader board (includes bracket and cable)725239-001