HP LaserJet 2410/2420/2430
Software Technical Reference
HP LaserJet 2410, 2420, and 2430 printers
Software Technical Reference
Copyright and license
Trademark credits
©2004 Copyright Hewlett-Packard
Development Company, L.P.
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contained herein.
Edition 1, 10/2004
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Table of contents
1 Purpose and scope
Introduction..............................................................................................................................................1
HP LaserJet 2410, 2420, and 2430 printers...........................................................................................2
Printing-system software CD...................................................................................................................4
Software features ...................................................................................................................4
Printing system and installer..................................................................................4
HP LaserJet 2410, 2420, and 2430 printing-system software CD
for Windows systems ...........................................................................4
Installer features....................................................................................6
HP LaserJet print drivers........................................................................................7
HP PCL 5e, PCL 6, and PS emulation drivers......................................8
Print-driver version numbers for Windows operating systems..............8
Macintosh and Macintosh-compatible printing system.........................9
Additional driver availability...................................................................9
Driver Autoconfiguration.......................................................................................10
Update Now..........................................................................................................10
HP Driver Preconfiguration..................................................................................10
HP LaserJet documentation.................................................................................................10
HP LaserJet 2400 Series User Guide .................................................................11
Hewlett Packard LaserJet 2410/2420/2430 series Printing System Install
Notes ...................................................................................................................12
HP Driver Preconfiguration User Guide...............................................................12
HP Embedded Web Server Guide.......................................................................13
HP Jetdirect Administrator's Guide......................................................................13
HP Device Installer Customization Wizard..........................................................13
Structure and availability of the software CD........................................................................................15
In-box file layout ...................................................................................................................15
HP LaserJet software CD, Windows partition .....................................................15
HP LaserJet software CD, Macintosh partition....................................................15
Availability and fulfillment......................................................................................................16
In-box CDs ..........................................................................................................16
Web deployment .................................................................................................21
Printing-system software ....................................................................21
Standalone drivers .............................................................................21
Other operating systems.....................................................................22
Software component availability .........................................................22
2 Software description
Introduction ...........................................................................................................................................23
iii
Supported operating systems ...............................................................................................................24
Technology background information.....................................................................................................25
Driver Configuration .............................................................................................................25
Bidirectional communication................................................................................25
Enterprise AutoConfiguration...............................................................................26
HP Driver Preconfiguration ..................................................................................................28
Lockable features ................................................................................................29
Continuous export ...............................................................................................29
HP Driver Diagnostic Printer Check tool...............................................................................29
HP Printer Access Tool.........................................................................................................30
Euro character .....................................................................................................................30
HP Embedded Web Server and HP Toolbox ......................................................................31
HP Embedded Web Server .................................................................................................31
The HP EWS frame..............................................................................................32
Information tab.....................................................................................................32
Links to off-product solutions...............................................................................33
Device Status screen ..........................................................................................33
Configuration Page .............................................................................................34
Settings tab..........................................................................................................35
Configure device .................................................................................................36
Alerts....................................................................................................................37
Security................................................................................................................38
Networking tab ....................................................................................................39
Configuration section...........................................................................40
Security section ..................................................................................40
Diagnostics section ............................................................................41
Network settings .................................................................................41
HP Toolbox ..........................................................................................................................41
HP Toolbox requirements....................................................................................41
Installing HP Toolbox...........................................................................................42
Uninstalling HP Toolbox ......................................................................................42
To view the HP Toolbox ......................................................................................42
The HP Toolbox Frame .......................................................................................43
Top banner...........................................................................................................43
Status tab.............................................................................................................43
Troubleshooting tab ............................................................................................45
Print Quality Tools ..............................................................................45
Maintenance .......................................................................................46
Error Messages ..................................................................................46
Paper Jams ........................................................................................47
Supported Media ................................................................................48
Printer Pages ......................................................................................49
Alerts tab..............................................................................................................50
Documentation tab ..............................................................................................51
Linking to the HP Embedded Web Server...........................................................52
Other Links ..........................................................................................................53
HP Web Jetadmin.................................................................................................................5 4
Bluetooth...............................................................................................................................56
Remote firmware update .....................................................................................................56
Determining the current level of firmware ...........................................................56
iv
Downloading the new firmware from the HP Web site........................................57
Remote firmware update by using FTP through a browser.................................57
Remote firmware update by using FTP on a direct network connection.............58
Windows operating systems................................................................58
Macintosh operating systems..............................................................59
Remote firmware update through a local Windows port .....................................59
Windows 98 or Windows Me...............................................................60
Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003 ........................................................................61
Remote firmware update through a Windows network .......................................61
Remote firmware update for UNIX systems .......................................................61
Remote firmware update by using Fetch (Mac OS 9.x only)...............................62
Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x
only) .....................................................................................................................62
Remote firmware update by using the LPR command .......................................63
Remote firmware update through HP Web Jetadmin .........................................63
Printer messages during the firmware update.....................................................64
Troubleshooting a firmware update ....................................................................65
Printing print-ready documents from a command line .........................................................66
Print-ready file printing by using FTP through a browser....................................66
Print-ready file printing by using FTP on a direct network connection................66
Windows operating systems................................................................66
Macintosh operating systems..............................................................67
Print-ready printing by using a local Windows port..............................................68
Windows 98 or Windows Me...............................................................68
Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003 ........................................................................69
Print-ready file printing in a Windows network ....................................................69
Print-ready file printing in UNIX systems.............................................................69
Print-ready file printing by using Fetch (Mac OS 9.x only)..................................69
File printing by using the HP LaserJet Utility (Mac OS 9.x only) ........................70
Print-ready file printing by using the LPR command ..........................................70
Driver-feature comparison in various operating systems.....................................................71
Job stream output ...............................................................................................71
PJL/PJL Encoding................................................................................................72
Job tracking..........................................................................................................72
Connectivity .........................................................................................................73
Bidirectional communication ...............................................................................73
HP Driver Preconfiguration .................................................................................74
Bundle support.....................................................................................................74
Tray and paper assignment.................................................................................75
Installable options ...............................................................................................75
UI features ...........................................................................................................76
Help features .......................................................................................................76
Quick Sets ...........................................................................................................77
Paper Sizes..........................................................................................................77
Media Types ........................................................................................................77
Job storage ..........................................................................................................78
Print-quality and resolution..................................................................................79
Reordering Options..............................................................................................79
v
Resizing options...................................................................................................80
Other document options.......................................................................................80
Watermarks .........................................................................................................81
Alternative source/paper type..............................................................................82
Printing destination...............................................................................................82
Finishing Options.................................................................................................83
Font support.........................................................................................................83
Postscript-specific features .................................................................................84
3 HP traditional print drivers for Windows
Introduction............................................................................................................................................87
HP traditional PCL 6 and PCL 5e driver features .................................................................................88
Access to print drivers...........................................................................................................88
Access to print drivers in Windows NT 4.0..........................................................88
Document Defaults... driver tabs.........................................................88
Properties driver tabs..........................................................................89
Access to print drivers in Windows 98 and Windows Me....................................89
Help system..........................................................................................................................89
What's this? Help ................................................................................................90
Context-sensitive Help.........................................................................................90
Incompatible Options messages .........................................................................90
Bubble Help..........................................................................................................90
Finishing tab features ...........................................................................................................91
Print Task Quick Sets ..........................................................................................92
Default Print Settings ..........................................................................93
User Guide Print Settings ...................................................................95
Document Options...............................................................................................95
Correct Order for Rear Bin .................................................................96
Print on Both Sides .............................................................................96
Flip Pages Up .....................................................................................98
Booklet Printing...................................................................................99
Pages per Sheet................................................................................100
Print Page Borders............................................................................101
Page Order........................................................................................101
Document preview image...................................................................................101
Print Quality group box.......................................................................................102
Print Quality Details for the HP Traditional PCL 6 Driver..................102
Print Quality Details for the HP Traditional PCL 5e Driver................104
Automatically printing on both sides ..................................96
Manually printing on both sides..........................................96
Book and Booklet Printing..................................................99
Printing a Booklet ..............................................99
Printing a Book ................................................100
Current Setting .................................................................103
Font Settings ....................................................................103
Output Settings ................................................................103
Resolution........................................................104
Resolution Enhancement technology (REt).....104
Scale Patterns (WYSIWYG)............................104
Print all Text as Black .....................................104
vi
Current Setting .................................................................105
Graphics Settings ............................................................105
Font Settings ....................................................................106
Output Settings.................................................................106
Resolution........................................................106
Resolution Enhancement technology (REt).....106
Scale Patterns (WYSIWYG) ...........................106
Print all Text as Black .....................................107
Effects tab features ............................................................................................................107
Print Task Quick Sets.........................................................................................108
Fit To Page group box .......................................................................................108
Print Document On ...........................................................................108
Scale to Fit ........................................................................................108
% of Normal Size...............................................................................109
Watermarks .......................................................................................................109
Watermarks drop-down menu ..........................................................110
First Page Only .................................................................................110
Edit.....................................................................................................110
Current Watermarks ........................................................111
Watermark Message ........................................................112
Message Angle ................................................................112
Document preview image.................................................112
Font Attributes .................................................................112
Name................................................................112
Color.................................................................113
Shading ...........................................................113
Size..................................................................113
Style.................................................................113
Default settings ...............................................113
Paper tab features .............................................................................................................113
Print Task Quick Sets.........................................................................................114
Paper Options ...................................................................................................115
Size is ...............................................................................................115
Use Different Paper/Covers .............................................................116
Source Is ..........................................................................................116
Type is ..............................................................................................116
Custom .............................................................................................117
Name................................................................................118
Save, Delete, or Rename.................................................119
Custom size (width and height controls) .........................120
Custom width and height control limits.............................120
Paper and envelope icons...............................121
Dynamic measurement units ...........................................121
Close.................................................................................121
Use Different Paper/Covers..............................................................121
First Page ........................................................................122
Front Cover ......................................................................123
Other Pages......................................................................124
Last Page .........................................................................125
Back Cover.......................................................................125
vii
Document preview image...................................................................................126
Product image ...................................................................................................127
Job Storage tab features....................................................................................................127
Job Storage tab .................................................................................................128
Print Task Quick Sets.........................................................................................129
Status group box ...............................................................................................129
Job Storage Mode .............................................................................................129
Off......................................................................................................129
Proof and Hold ..................................................................................129
Private Job ........................................................................................130
Using a PIN for Private Job .............................................130
PIN.....................................................................................................................130
Job notification ..................................................................................................130
User Name ........................................................................................................131
Job Name ..........................................................................................................131
Using Job Storage features when printing.........................................................131
Releasing a Job Storage print job.....................................................132
Deleting a Job Storage print job........................................................132
Basics tab features ............................................................................................................132
Print Task Quick Sets.........................................................................................133
Copies ...............................................................................................................134
Orientation .........................................................................................................134
Document preview image...................................................................................134
About .................................................................................................................134
Properties tabs....................................................................................................................136
NT Forms tab features ......................................................................................136
Configuring the trays.........................................................................137
Configure tab features .......................................................................................137
Printer Model ....................................................................................138
Paper Handling Options....................................................................139
Duplexing Unit .................................................................139
Allow Manual Duplexing...................................................140
Mopier Enabled ................................................................140
Mopier mode and collation...............................140
Optional Paper Sources ..................................................141
Other Options ...................................................................................141
More configuration options...............................................141
Storage.............................................................142
Fonts................................................................142
Include types in application source list ...........144
Alternative letterhead mode ............................144
Ignore Application Collation.............................144
Printer memory................................................144
Allow Scaling from Large Paper .....................145
Automatic configuration.....................................................................145
Printer image ....................................................................................145
HP Traditional Postscript 3 Emulation Driver features........................................................................146
Access to print drivers........................................................................................................146
Access to print drivers in Windows NT 4.0........................................................146
Properties driver tabs........................................................................147
viii
Access to print-driver settings in Windows 98 and Windows Me......................147
PS 3 emulation support for the HP LaserJet 2410, 2420, and 2430 printer......................147
Help system .......................................................................................................................147
What's this Help.................................................................................................148
Context-sensitive Help.......................................................................................148
Page Setup tab features ....................................................................................................148
Advanced tab features........................................................................................................149
Paper/Output......................................................................................................150
Graphic...............................................................................................................150
Document Options ............................................................................................150
Page Layout Option...........................................................................................151
PostScript Options ............................................................................................151
Printer Features ................................................................................................152
Job Storage tab features....................................................................................................154
Job Storage tab .................................................................................................154
Status group box ...............................................................................................155
Job Storage Mode .............................................................................................155
Off......................................................................................................156
Proof and Hold ..................................................................................156
Private Job ........................................................................................156
Using a PIN for Private Job..............................................157
Job Identification ...............................................................................................157
User Name .......................................................................................157
Job Name .........................................................................................157
PIN.....................................................................................................157
Using Job Storage features when printing.........................................................158
Releasing a Job Storage print job.....................................................158
Deleting a Job Storage print job........................................................158
Device Settings tab ............................................................................................................159
Form to Tray Assignment ..................................................................................161
Font Substitution Table......................................................................................162
Postscript Configure ..........................................................................................162
Available PostScript Memory............................................................162
Output Protocol..................................................................................162
Send Ctrl-D Before Each Job............................................................163
Send Ctrl-D After Each Job ..............................................................163
Job Timeout ......................................................................................163
Wait Timeout ....................................................................................163
Minimum Font Size to Download as Outline.....................................163
Maximum Font Size to Download as Outline ...................................163
Installable Options..............................................................................................164
Duplex Unit (for 2-sided Printing) .....................................................164
Mopier Mode......................................................................................164
Job Storage ......................................................................................164
Tray 3 ...............................................................................................164
Printer Memory..................................................................................165
4 HP PCL 6, HP PCL 5e, and HP PS 3 emulation unidrivers for Windows
Introduction..........................................................................................................................................167
HP PCL 6, HP PCL 5e, and PS emulation unidriver features.............................................................168
ix
Access to print drivers........................................................................................................168
Help system........................................................................................................................168
What's this? Help...............................................................................................169
Context-sensitive Help ......................................................................................169
Incompatible Print Settings messages...............................................................169
Advanced tab features........................................................................................................170
Paper/Output......................................................................................................171
Copy Count .......................................................................................171
Collated.............................................................................171
Graphic options..................................................................................................172
Document Options.............................................................................................172
Advanced Printing Features..............................................................172
Print Optimizations ...........................................................................172
Printer Features ................................................................................172
Print All Text as Black.......................................................173
Send TrueType as Bitmap ...............................................173
REt....................................................................................173
Alternative Letterhead Mode............................................173
Graphics Mode.................................................................173
Layout Options .................................................................................174
Page Order.......................................................................174
Paper/Quality tab features..................................................................................................174
Print Task Quick Sets.........................................................................................175
Default Print Settings.........................................................................176
User Guide Print Settings .................................................................179
Type new Quick Set name here .......................................................179
Paper Options....................................................................................................180
Size is................................................................................................180
Custom .............................................................................................181
Name................................................................................181
Paper size ........................................................................182
Units..................................................................................182
Custom width and height control limits.............................182
Use Different Paper/Covers..............................................................182
Source Is ..........................................................................................182
Type is...............................................................................................183
Use Different Paper/Covers..............................................................184
Front Cover ......................................................................184
First Page ........................................................................186
Other Pages .....................................................................187
Last Page .........................................................................188
Back Cover ......................................................................189
Document preview image...................................................................................190
Print Quality........................................................................................................190
Effects tab features.............................................................................................................191
Print Task Quick Sets.........................................................................................192
Resizing options.................................................................................................193
Actual Size ........................................................................................193
Print Document On ...........................................................................193
Scale to Fit ........................................................................................193
x
% of Normal Size ..............................................................................194
Document preview image...................................................................................194
Watermarks........................................................................................................194
Current watermarks ..........................................................................196
Watermark Message ........................................................................196
Message Angle .................................................................................196
Font Attributes ..................................................................................196
Name................................................................................197
Color.................................................................................197
Shading.............................................................................197
Size...................................................................................197
Style..................................................................................197
Default settings ................................................................197
Finishing tab features.........................................................................................................197
Print Task Quick Sets.........................................................................................198
Document Options ............................................................................................199
Correct Order for Rear Bin ...............................................................199
Print on Both Sides............................................................................199
Automatically printing on both sides ................................199
Manually printing on both sides........................................200
Flip Pages Up....................................................................................201
Booklet layout....................................................................................202
Book and Booklet Printing................................................202
Printing a Booklet ............................................202
Printing a Book ................................................203
Pages per Sheet................................................................................203
Print Page Borders ...........................................................................203
Page Order........................................................................................203
Document preview image...................................................................................204
Orientation..........................................................................................................204
Job Storage tab features....................................................................................................205
Job Storage tab .................................................................................................205
Print Task Quick Sets.........................................................................................207
Status group box ...............................................................................................207
Job Storage Mode .............................................................................................207
Off......................................................................................................207
Proof and Hold ..................................................................................207
Private Job.........................................................................................208
Using a PIN for Private Job .............................................208
Require PIN .......................................................................................................208
Job notification ..................................................................................................208
User Name ........................................................................................................208
Job Name ..........................................................................................................209
Using Job Storage features when printing.........................................................209
Releasing a Job Storage print job.....................................................209
Deleting a Job Storage print job........................................................210
Properties tabs....................................................................................................................210
Device Settings .................................................................................................210
Form to Tray Assignment..................................................................211
Font Substitution Table.....................................................................212
xi
External Fonts...................................................................................213
Installing external fonts.....................................................214
Removing external fonts...................................................214
Postscript options..............................................................................215
Available PostScript Memory............................................215
Output Protocol.................................................................216
Send Ctrl-D Before Each Job...........................................216
Send Ctrl-D After Each Job .............................................216
Convert Gray Text to PostScript Gray .............................216
Convert Gray Graphics to PostScript Gray......................216
Add Euro Currency Symbol to PostScript Fonts..............216
Job Timeout .....................................................................216
Wait Timeout ....................................................................217
Minimum Font Size to Download as Outline....................217
Maximum Font Size to Download as Outline ..................217
Installable Options.............................................................................217
Automatic Configuration...................................................217
Tray 3 ...............................................................................218
Duplex Unit (for 2-Sided Printing) ....................................218
Allow Manual Duplexing...................................................218
Printer Memory.................................................................218
Job Storage......................................................................218
Mopier Mode.....................................................................218
Mopier mode and collation...............................219
Postscript Passthrough.....................................................219
About tab............................................................................................................220
5 Installing the Windows printing-system components
Supported Windows operating systems..............................................................................................222
System requirements...........................................................................................................................223
Font support.........................................................................................................................................224
Basic fonts .........................................................................................................................224
Default fonts........................................................................................................................224
Installation instructions........................................................................................................................230
General installation for Windows 98, Me, 2000, and XP operating systems ....................230
Installing from the printing-system CD...............................................................230
Installing from a network or from downloaded files ..........................................231
Detailed Windows installation ............................................................................................231
Using the Back and Cancel buttons...................................................................231
Modifying a pre-existing installation ..................................................................231
Typical Installation dialog box sequence ..........................................................232
Custom Installation.............................................................................................257
Installing print drivers by using the Add Printer feature.....................................258
Installer Customization Wizard for Windows.....................................................259
Running the installer customization wizard.......................................259
Dialogs ..............................................................................................259
Distribution.........................................................................................276
Point and Print installation for Windows 98, Me, NT 4.0, 2000, XP, and
Server 2003........................................................................................................276
Setting a default printer.......................................................................................................277
xii
6 Installation for Macintosh, Linux, and UNIX operating systems
System requirements ..........................................................................................................................280
Macintosh ...........................................................................................................................280
Linux....................................................................................................................................280
UNIX....................................................................................................................................280
Macintosh ...........................................................................................................................................281
Macintosh component descriptions ...................................................................................281
HP LaserJet PPDs.............................................................................................281
PDEs..................................................................................................................281
HP Toolbox ........................................................................................................281
HP Embedded Web Server................................................................................281
Install notes........................................................................................................282
Online help.........................................................................................................282
Screen fonts.......................................................................................................282
Font support .....................................................................................282
Installing the Macintosh printing system.............................................................................286
To install the HP LaserJet printing-system software for the Macintosh OS .....286
To set up an AppleTalk networked Printer with Mac OS 9.x ............................286
To set up a Printer with Mac OS X.....................................................................287
To set up an IP/LPR networked Printer with Mac OS 9.x..................................287
Uninstalling the Macintosh printing system .......................................................................287
In-box disk layout ...............................................................................................................287
Mac OS Classic installation................................................................................................288
Main Install dialog box sequence.......................................................................288
HP LaserJet Screen Fonts Installer dialog box sequence ................................290
Mac OS X installation.........................................................................................................291
Main Install dialog box sequence.......................................................................291
7 Engineering Detail
Introduction .........................................................................................................................................297
Media attributes ..................................................................................................................................297
Paper sources and destinations.........................................................................................297
Paper-tray configurations....................................................................................................297
Paper-source commands....................................................................................................298
Media types and sizes........................................................................................................299
Driver features and attributes.............................................................................299
Custom paper size support................................................................................301
Media-type commands ......................................................................................302
HP Toolbox .........................................................................................................................................303
Enabling or disabling HP Toolbox support.........................................................................303
Manually uninstalling HP Toolbox in Macintosh Operating Systems.................................303
Index....................................................................................................................................................................305
xiii
xiv
1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP LaserJet 2410, 2420, and 2430 printers.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer
Care Center (CCC) agents, support engineers, system administrators, management information
systems (MIS) personnel, and HP LaserJet 2410, 2420, and 2430 printer end users, as appropriate.
NOTE This STR describes drivers that are shipped with the printing-system software CD.
This STR does not cover drivers that might be released for use by support personnel.
The following information is included in this technical reference:
Purpose and scope
■ descriptions of drivers and platforms with system modifications
■ procedures for installing and uninstalling software components
■ descriptions of various topics associated with the HP LaserJet 2410, 2420, and 2430 printers,
including engineering details
NOTE An addendum to this STR includes system modification information and descriptions
of known software issues and workarounds.
This chapter contains information about the following topics:
HP LaserJet 2410, 2420, and 2430 printers
●
Printing-system software CD
●
●
Structure and availability of the software CD
Introduction 1
Purpose and scope
HP LaserJet 2410, 2420, and 2430 printers
The following table contains descriptions of the HP LaserJet 2410, 2420, and 2430 printer models
that are described in this STR. Product configurations might vary among countries/regions.
Table 1-1 Features of the HP LaserJet 2410, 2420, and 2430 printers
Feature Model Specifications
Performance
Memory
User interface ■ Graphical display on control panel
■ HP LaserJet 2410 printer: 24 pages per minute (ppm) for A4-sized media;
25 ppm for letter-sized media
■ HP LaserJet 2420 printer: 28 pages per minute (ppm) for A4-sized media;
30 ppm for letter-sized media
■ HP LaserJet 2430 printer: 33 pages per minute (ppm) for A4-sized media;
35 ppm for letter-sized media
■ 32 megabytes (MB) of memory for the HP LaserJet 2410 and 2420
printers, expandable to 288 MB
■ 48 MB of memory for the HP LaserJet 2420d and 2430t printers,
expandable to 304
■ 64 MB of memory for the HP LaserJet 2420n, 2420dn, 2430tn and
2430dtn printers, expandable to 320 MB
■ Enhanced Help with animated graphics
■ Embedded Web server to gain access to support and order supplies (for
network-connected products)
■ HP toolbox software to provide printer status and alerts, order supplies,
show documentation and troubleshooting information, and print internal
printer information pages
Supported printer personalities ■ PCL 6
■ PCL 5
■ PDF
■ MIME
■ Postscript emulation
Storage features ■ Job storage
■ Fonts and forms
Environmental features ■ PowerSave setting
■ High content of recyclable components and materials
■ Energy Star® compliant
■ Blue Angel compliant.
2 1 Purpose and scope
Table 1-1 Features of the HP LaserJet 2410, 2420, and 2430 printers (continued)
Feature Model Specifications
Fonts
Paper Handling
Accessories ■ 100-pin DDR memory DIMM (dual inline memory module)
■ 66 default TrueType fonts installed with typical installation.
■ 92 additional postscript fonts available on the installation CD.
■ Supports forms and fonts on the disk by using HP Web Jetadmin.
■ Prints on media from 76 x 127 mm (3 by 5 inches) to 216 x 356 mm (8.5 x
14 inches) in size.
■
Prints on media with weights from 60 g/m
■ Prints on a wide range of media types including labels, transparencies,
and envelopes.
■ 250-sheet paper tray (Tray 2)
■ Optional 500-sheet paper tray (Tray 3); standard on the HP LaserJet 2430
printer
■ Duplexing unit is standard on HP LaserJet 2420d, 2420dn and 2430dtn
printers
■ 250-sheet face-down output bin
■ Optional 500-sheet paper tray
2
to 199 g/m2 (16 lb to 53 lb bond).
Purpose and scope
Connectivity
Supplies
■ Optional embedded HP Jetdirect print server; standard on
HP LaserJet 2420n, 2420dn, 2430tn, and 2430dtn printers
■ Universal Serial Bus (USB) 2.0 connection
■ Standard bidirectional, extended capabilities (ECP) type-B (IEEE 1284-
compliant) parallel cable
■ The printer supports an auxiliary connection for paper handling input
devices.
NOTE Both USB and parallel connections are supported, but
cannot be used at the same time.
■ The supplies status page contains information on toner level, page count,
and estimated pages remaining.
■ The product uses a no-shake cartridge design.
■ The product checks for authentic HP print cartridges at cartridge
installation.
■ The product offers Internet-enabled supply-ordering capabilities (by using
the embedded Web server or the HP Toolbox software).
HP LaserJet 2410, 2420, and 2430 printers 3
Purpose and scope
Printing-system software CD
This section contains information about the following topics:
Software features
●
HP LaserJet documentation
●
Software features
This section contains information about the following topics:
Printing system and installer
●
HP LaserJet print drivers
●
●
Driver Autoconfiguration
Update Now
●
●
HP Driver Preconfiguration
Printing system and installer
The following sections contain information about the printing-system software and the installer on the
software CD that came with the product.
HP LaserJet 2410, 2420, and 2430 printing-system software CD for Windows systems
For the Microsoft® Windows® environment (Windows 98, Windows 98, Windows NT® 4.0,
Windows 2000, Windows XP, and Windows Server 2003), the HP LaserJet 2410, 2420, and 2430
printing-system software CD provides an interactive software window that you can use not only to
install the print drivers and related components, but also to gain access to online user
documentation, a customization utility, Adobe® Acrobat® Reader® software, and optional HP
software.
The following illustration shows the main screen of the HP LaserJet 2410, 2420, and 2430 printingsystem software CD, which appears when you insert the software CD in your CD-ROM drive. If the
screen does not appear when you insert the software CD, click Start, click Run, click Browse...,
navigate to the root directory of the software CD, and then double-click the SETUP.EXE file to start
the installer.
4 1 Purpose and scope
Figure 1-1 Installation software CD main screen
The main screen of the software CD contains installation options in the upper-left panel and
documentation options in the lower-left panel. As you move your cursor over each option, a
description of the option appears above the product image.
Purpose and scope
NOTE The options on your product might vary from the illustration.
install printer. This wizard guides you through the installation of your HP LaserJet 2410, 2420, and
2430 printing-system software. You are given the choice of performing a Typical Installation, a
Minimum Installation, or a Custom Installation. If you select Typical Installation, only the necessary
software is installed. If you select Minimum Installation, only the components required for basic
printing are installed. If you select Custom Installation, you can select the components that you want
to install.
installer customization wizard. Use this wizard to customize the HP LaserJet 2410, 2420, and
2430 print driver installer by presetting the installation options in a response file. The installer that
you have customized can then be used for silent, unattended installation.
NOTE For HP Traditional PCL 5e drivers and all Windows NT 4.0 drivers, use HP Web
Jetadmin or the HP Driver Preconfiguration utility to create a silent installer.
register product. Use this option to register your product online. Using the Web registration, you
can gain access to support and services, manage your profile, and sign up for free support alerts,
driver notices, and personalized newsletters.
Printing-system software CD 5
Purpose and scope
printer documentation. Use this option to view the HP LaserJet 2410, 2420, and 2430 printer user
documentation. The following document options are available when you click this option:
■ user guide (interactive
■ user guide (printer friendly)
■ install notes
■ hp driver preconfiguration user guide
■ embedded web server guide
■ hp jetdirect guide
support. To increase productivity and get the most use from your printer, view a list of optional
software programs that are available for installation and links to HP Web sites. The following options
are available:
NOTE If your system does not have Adobe Acrobat Reader 4.0 or later installed, clicking
any of the links to documentation that is provided in the portable document format (PDF) file
format opens a version of Adobe Acrobat Reader software that runs from the HP LaserJet
2410, 2420, and 2430 printing-system software CD. The CD Browser version of Acrobat
Reader is in English only, but can be used to open localized versions of .PDF documents. The
Adobe Acrobat Reader software is not installed on your computer and can only run while the
printing-system software CD is in the CD-ROM drive. Adobe Acrobat Reader is also available
www.adobe.com.
from
■ Click hp web jetadmin to download HP Web Jetadmin software from the Web for a Web
browser-based network-management tool.
■
Click supplies for information about ordering HP LaserJet 2410, 2420, and 2430 printer supplies.
■ Click product information for HP LaserJet 2410, 2420, and 2430 printer support information
and updates.
■ Click hp.com to go to the HP home Web page for information about products and services,
support, drivers, and HP online stores.
Installer features
The common Windows installer is designed to provide a simple and consistent installation method for
the product. The common installer is available for the Windows 98, Windows Me, Windows 2000,
Windows XP, and Windows Server 2003 operating systems.
6 1 Purpose and scope
The common Windows installer offers the following features:
■ The HP LaserJet 2410, 2420, and 2430 printing-system software CD features an interactive
software interface. See
Windows systems.
■ Network connection is integrated so that you can install drivers and connect to a network product
in a single process.
■ The selection dialog box sets the operating-system language as the default language (for
Windows 98, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 only). You
can use the installer to select any of the languages available on the HP LaserJet 2410, 2420,
and 2430 printing-system software CD.
The HP LaserJet 2410, 2420, and 2430 printing-system software CD also includes the following
features:
■ The HP LaserJet Uninstaller Utility
■ The HP Customization Utility for custom installations
■ The HP Toolbox application
All of the Windows system components are installed by using the HP LaserJet 2410, 2420, and 2430
printing-system installer. The installer automatically detects your language of choice and your
operating system. You can select the type of installation that you prefer: Typical Installation,
Minimum Installation, or Custom Installation.
HP LaserJet 2410, 2420, and 2430 printing-system software CD for
Purpose and scope
HP LaserJet print drivers
HP LaserJet 2410, 2420, and 2430 print drivers make the printer features available and allow the
computer to communicate with the product. The printing system includes software for end users and
network administrators who are working in the following operating environments:
■ Microsoft Windows 98 and Windows Me
■ Microsoft Windows NT 4.0, Windows 2000, Windows XP (32-bit and 64-bit), and
Windows Server 2003 (32-bit and 64-bit)
■ Apple Mac OS 9.x and later, and Mac OS X (V10.1 and later)
Automatic driver configuration, driver update capability after a new configuration, and
preconfiguration features are available with the HP LaserJet 2410, 2420, and 2430 print drivers.
NOTE For the latest information about the printing-system software components, view the
readme files on the CD. For additional information about installing the printing-system
software, view the Hewlett Packard LaserJet 2410/2420/2430 series Printing System Install
Notes on the printing-system software CD.
All of the drivers provide access to the paper-handling and print-quality features, and are described
in chapters 3 and 4 of this guide.
Printing-system software CD 7
Purpose and scope
HP PCL 5e, PCL 6, and PS emulation drivers
The following drivers are available on the HP LaserJet 2410, 2420, and 2430 printing—system
software CD:
■ The HP Traditional PCL 5e Driver for Windows 98, Windows Me, and Windows NT 4.0.
■ The HP Traditional PCL 6 Driver for Windows 98, Windows Me, and Windows NT 4.0.
■ The HP Traditional Postscript 3 Emulation Driver for Windows 98, Windows Me, and
Windows NT 4.0.
■ The HP PCL 6, PCL 5e, and PS 3 emulation unidrivers for Windows 2000, Windows XP, and
Windows Server 2003.
Table 1-2 Print drivers included with the HP LaserJet 2410, 2420, and 2430 printers
NOTE If you select a Typical Installation during installation of the printing-system software,
the HP PCL 6 driver is installed by default. You must use the Add Printer wizard to install any
of the PCL 5 drivers.
Operating System
Windows 98, Windows Me X X X
Windows NT 4.0 X X X
Windows 2000 X X X
Windows XP X X X
Windows Server 2003 X X X
Macintosh OS X
1
Not all product features are available from all drivers or operating systems. See the online Help in your driver for
information about the features that are available.
1
PCL 6 PCL 5e PS emulation
Print-driver version numbers for Windows operating systems
The HP LaserJet 2410, 2420, and 2430 PCL 6 and PCL 5e print drivers support Windows 98,
Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating
systems. The HP LaserJet 2410, 2420, and 2430 PS emulation driver software provides postscript
feature support for the HP LaserJet 2410, 2420, and 2430 printers.
If you are using an HP traditional driver, you can view the print-driver version number by clicking the
HP logo in the lower-left corner of the following HP traditional PCL 6 or PCL 5e driver tabs:
■ Finishing
■ Effects
■ Paper
■ Job Storage
■ Basics
8 1 Purpose and scope
If you are using an HP unidriver in Windows 2000, Windows XP, or Windows Server 2003
environments, follow these steps to find driver-version information:
1 Click Start.
2 Click Settings.
3 Click Printers (or Printers and Faxes in Windows XP and Windows Server 2003).
4 Right-click the printer icon.
5 Click Properties.
6 Click the About tab.
NOTE For a list of print drivers, updated HP printing-system software, and product support
information, go to
www.hp.com/support/lj2410 for the HP LaserJet 2410 printer, www.hp.com/
support/lj2420 for the HP LaserJet 2420 printer, or www.hp.com/support/lj2430 for the HP
LaserJet 2430 printer.
Macintosh and Macintosh-compatible printing system
The HP LaserJet 2410, 2420, and 2430 printing system for Macintosh is composed of the Print
Center for OS X and the Apple LaserWriter driver for OS 9, which are provided with the operating
system, and HP-created PPD files. The driver uses these files to determine the features and
postscript commands that the product supports. Bidirectional support in AppleTalk connections
supports software autoconfiguration. The following are installable components:
■ The HP LaserJet Installer for Mac OS 9, and Mac OS X
■ The HP LaserJet Screen Fonts Installer
■ SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS 9)
■ LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X)
Purpose and scope
■ Online Help, an HTML-based printer and utility help that can be viewed through a browser or in
the Macintosh OS Help Center (in English only)
■ Install notes
NOTE The HP LaserJet Utility is a standalone utility that is not installed by the installer, but
is available on the HP LaserJet 2410, 2420, and 2430 printer software CD. It is an HP utility
that is installed in the HP LaserJet folder of Mac OS 9 and provides configuration and
management support for postscript. It can be found on the CD in a directory called “hp OS 9
LaserJet Utility.”
Additional driver availability
■ HP OpenVMS drivers. For further information, go to
■ HP Install Network Printer Wizard (INPW). For further information, go to
h71000.www7.hp.com/openvms/print/
www.hp.com/go/
inpw_software
■ OS/2 PCL 5c/6 print driver
■ OS/2 PS print driver
Printing-system software CD 9
Purpose and scope
■ UNIX® model scripts. For further information about UNIX model scripts, go to www.hp.com/go/
unixmodelscripts.
■ Tru64 UNIX printing. For further information, go to
■
Linux drivers. For further information, go to
■ SAP printing. For further information, go to
NOTE The OS/2 drivers are available from IBM and are packaged with OS/2.
www.hp.com/go/linuxprinting.
www.hp.com/go/sap/print
h30097.www3.hp.com/printing/
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows features automatic discovery and driver
configuration for product accessories at the time of installation. Accessories that can be detected
include the duplexing unit, optional paper tray, and dual inline memory modules (DIMMs).
Update Now
If you have modified the configuration of the product since installation, the driver can be
automatically updated with the new configuration in environments that support bidirectional
communication. Use the Update Now feature to automatically reflect the new configuration in the
driver.
NOTE The Update Now feature is not supported in environments where shared Windows NT
4.0, Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows
2000, or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be
customized and distributed in managed corporate printing environments. Using HP Driver
Preconfiguration, information technology (IT) administrators in corporate and enterprise
environments can preconfigure the printing and device defaults for HP print drivers before installing
the drivers in the network environment. For more information, see the HP Driver Preconfiguration
Support Guide, which is available on the software CD or from
LaserJet 2410 printer,
support/lj2430 for the HP LaserJet 2430 printer.
Information about HP Driver Preconfiguration is also available by going to
and then selecting Cross operating system (BIOS, Firmware, Diagnostics, etc.).
www.hp.com/support/lj2420 for the HP LaserJet 2420 printer, or www.hp.com/
www.hp.com/support/lj2410 for the HP
www.hp.com/go/hpdpc_sw,
HP LaserJet documentation
This section describes the HP LaserJet 2410, 2420, and 2430 printer documentation that is available
to users and administrators.
The following table lists the availability of HP LaserJet 2410, 2420, and 2430 printing-system
documentation by operating system.
10 1 Purpose and scope
Table 1-3 Documentation availability
Document Windows
98/Me
HP LaserJet 2400 Series User Guide (.PDF file) x x x x
HP LaserJet 2400 Series User Guide (.CHM file) x x x x
Hewlett Packard LaserJet 2410/2420/2430 series Printing
System Install Notes
HP Embedded Web Server Guide x x x x
HP Driver Preconfiguration User Guide x x x x
HP Jetdirect Administrator's Guide x x x x
HP Device Installer Customization Wizard xxx x
x x x
Windows
NT 4.0
Windows 2000/
XP/Server 2003
Macintosh
Access to HP LaserJet documents depends on the type of document and its location. Some
documents can be opened from the installer CD Browser. Others are found on the software CD and
can be opened by navigating to the folder where they reside. Still others are available on the Web
through links in the installer CD Browser or CD folders. Documents are available in the following file
formats:
■ Portable Document Format (.PDF). The HP LaserJet 2410, 2420, and 2430 printing-system
software CD includes Adobe Acrobat Reader for viewing online documentation. If your system
does not have Adobe Acrobat Reader 4.0 or later installed, clicking any of the links to
documentation that is provided in the portable document format (PDF) file format opens an
English-only version of Adobe Acrobat Reader software that runs from the HP LaserJet 2410,
2420, and 2430 printing-system software CD. The Adobe Acrobat Reader software is not
installed on your computer and can only run while the printing-system software CD is in the CDROM drive.
Purpose and scope
■ Compiled HTML (.CHM). When you click a documentation link to a .CHM document, a Microsoft
HTML Viewer opens the file on your computer screen. The .CHM files can reside either on the
printing-system software CD or on the Web.
■ Hypertext Markup (.HTM). When you click a documentation link to an .HTM document, a Web
browser opens the file on your computer screen. The .HTM files can reside either on the printingsystem software CD or on the Web.
■ Rich Text format (.RTF). This is a text file. You can navigate to .RTF files and open them in
Microsoft Word or Microsoft WordPad.
HP LaserJet 2400 Series User Guide
The HP LaserJet 2400 Series User Guide describes the basic features of the product.
To view this guide, click printer documentation in the installer CD Browser, and then click user
guide (interactive). The guide opens as a Windows Help file (.CHM file). This readable, onscreen
version of the guide is provided in accordance with the Americans with Disabilities Act (ADA).
The screen-readable version (.CHM) of the User Guide for the HP LaserJet 2410, 2420, and 2430
printers is also available on the HP LaserJet 2410, 2420, and 2430 printing-system software CD. To
Printing-system software CD 11
Purpose and scope
open the guide from the software CD, navigate to the <language> folder for your language, and then
open the Manuals folder. In that folder, open the following file:
■ LJ2410_20_30_USE_XXWW.CHM
To print the User Guide, click printer documentation on the installer CD Browser, and then click
user guide (printer friendly). The guide is provided as a .PDF file, which you can print.
You can also open the .PDF file by inserting the printing-system software CD into the CD-ROM drive
and navigating to the <language> folder for your language, and then open the Manuals folder. In
that folder, open the following file:
■ LJ2410_20_30_USE_XXWW.PDF
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
NOTE The "XX" in the file name varies in each language. For instance, the file name for the
French version of the guide is LJ2410_20_30_USE_FRWW.CHM
NOTE The "XX" in the file name varies for each language. For instance, the file name for the
French version of the guide is LJ2410_20_30_USE_FRWW.PDF
Hewlett Packard LaserJet 2410/2420/2430 series Printing System Install Notes
The Hewlett Packard LaserJet 2410/2420/2430 series Printing System Install Notes is a document
(in .HTM format) that contains important information about product features, instructions for installing
the printing-system software, and technical assistance.
To view this file from the software CD, click printer documentation on the main screen of the
installer CD Browser, and then click install notes.
You can also open the file by inserting the software CD into the CD-ROM drive and navigating to
<language>. In that folder, open the following file:
■ LJ24X0_INSTALL-NOTE_XXWW.HTM
NOTE The "XX" in the file name varies for each language. For instance, the file name for the
French version of the document is LJ24X0_INSTALL-NOTE_FRWW.HTM.
When you have the file open in a text editor (such as NotePad or WordPad), you can click File and
then click Save As to save a copy of the file to another location.
HP Driver Preconfiguration User Guide
The HP Driver Preconfiguration User Guide is a guide (in .PDF format) for preconfiguring drivers in
network environments.
To view this guide, click printer documentation on the main screen of the installer CD Browser, and
then click hp driver preconfiguration user guide.
You can also gain access to the HP Driver Preconfiguration User Guide by inserting the software CD
into the CD-ROM drive, navigating to the English folder, and then to the Manuals folder. In that
folder, open the following file:
■ PRECONFIG_SUPPORT_ENWW.PDF
12 1 Purpose and scope
NOTE The HP Driver Preconfiguration User Guide is available only in English on the
software CD.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
HP Embedded Web Server Guide
The HP Embedded Web Server User Guide (in .PDF format) provides information about device
status, settings, and networking for the HP LaserJet 2410, 2420, and 2430 printers.
To view this guide, click printer documentation on the main screen of the installer CD Browser, and
then click embedded web server guide.
You can also gain access to the HP Embedded Web Server User Guide by inserting the software CD
into the CD-ROM drive, navigating to the <language> folder for your language, and then to the
Manuals folder. In that folder, open the following file:
■ EWS81_USE_XXWW.PDF
NOTE The "XX" in the file name varies for each language. In French, the file name is
EWS90_USE_FRWW.HTM.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
Purpose and scope
HP Jetdirect Administrator's Guide
The HP Jetdirect Administrator's Guide is a network administrator's guide (in .PDF format) that
contains information about connecting the product directly to a network.
To view this guide, click printer documentation on the main screen of the installer CD Browser, and
then click hp jetdirect guide.
You can also gain access to the HP Jetdirect Administrator's Guide by inserting the software CD into
the CD-ROM drive, navigating to the <language> folder for your language, and then to the Manuals
folder. In that folder, open the following file:
■ HPJDIAG_XXWW.PDF
NOTE The "XX" in the file name varies for each language. In French, the file name is
HPJDIAG_FRWW.PDF.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
HP Device Installer Customization Wizard
The HP Device Installer Customization Wizard (in .HTM format) provides network administrators with
information about options and installation settings that can be selected for the Installer Customization
Wizard.
Printing-system software CD 13
Purpose and scope
You can gain access to the HP Device Installer Customization Wizard by inserting the software CD
into the CD-ROM drive and navigating to the <language> folder for your language, and then to the
Manuals folder. In that folder, open the following file:
■ CUSTOMIZATION_README_XXWW.RTF
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
NOTE The "XX" in the file name varies for each language. In French, the file name is
CUSTOMIZATION_README_FRWW.PDF.
14 1 Purpose and scope
Structure and availability of the software CD
The software CD for the HP LaserJet 2410, 2420, and 2430 printer contains a variety of files for
installing the printing-system software on your computer. This section describes the files that are
available on the software CD, as well as additional support and fulfillment information.
In-box file layout
The HP LaserJet 2410, 2420, and 2430 printing-system software consists of two partitions: one for
installing the product into Windows operating systems, and the other for Macintosh operating
systems. The files include documentation files and files that are required to install and uninstall the
printing-system components.
HP LaserJet software CD, Windows partition
The root directory in the Windows partition of the software CD contains the AUTORUN.EXE file,
SETUP.EXE file, and the following directories and support files:
■ autorun
■ Fonts
■ HW
■ System32
Purpose and scope
■ Temp
■ toolbox
■ WebReg
■ Language directories for all the languages that are on the software CD
The printing-system files for each language reside in the following directories:
■ Drivers
■ Manuals
File layouts differ by language for each regional version of the software CD.
To view the files, insert the HP LaserJet 2410, 2420, and 2430 printer software CD, right-click Start,
click Explore, and then select the CD-ROM drive.
HP LaserJet software CD, Macintosh partition
The files contained in the Macintosh partition of the HP LaserJet software CD are grouped by
language and reside in the following directories:
■ Root directory
■ HP LASERJET INSTALLERS (for Macintosh operating systems)
■ PDF (for guides and manuals)
File layouts differ by language for each regional version of the software CD.
Structure and availability of the software CD 15
Purpose and scope
Availability and fulfillment
This section provides information about the availability of the HP LaserJet 2410, 2420, and 2430
printing-system software and related software and firmware. Printing-system software on a CD is
available from HP fulfillment centers.
In-box CDs
The HP LaserJet 2410, 2420, and 2430 printing-system software CD is available in five versions.
The following list shows the five versions of the software CD and the languages they support:
■ CD AM - Americas and Europe:
■ DE = German (Deutsch)
■ EN = English
■ ES = Spanish (Español)
■ FR = French (Français)
■ IT = Italian (Italiano)
■ NL = Dutch (Nederland)
■ PT = Brazilian Portuguese (Português)
■ CD WE - Western Europe and Arabic:
■ AR = Arabic
■ DN = Danish (Dansk)
■ EN = English
■ FR = French (Français)
■ CD NE - Northern Europe and Russian:
■ EN = English
■ FI = Finnish (Suomi)
■ NO = Norwegian (Norsk)
■ RU = Russian (Russ)
■ SV = Swedish (Svenska)
■ TR = Turkish (Turkçe)
■ CD EE - Eastern Europe:
■ CZ = Czech (Cesky)
■ EL = Greek
■ EN = English
■ HE = Hebrew
16 1 Purpose and scope
■ HU = Hungarian (Magyar)
■ PL = Polish (Polski)
■ CD AS - Asia:
■ EN = English
■ KO = Korean
■ TH = Thai
■ ZHCN = Simplified Chinese
■ ZHTW = Traditional Chinese
NOTE Drivers for various languages do not necessarily correspond to geographic countries/
regions. European languages, for instance, are distributed on three CDs.
The following tables show the printing-system components that are supported in each language.
Table 1-4 CD AM - Americas and Europe
Component DE EN ES FR IT NL PT
Purpose and scope
HP Traditional Postscript 3
Emulation Driver
(PS Emulation Driver)
HP Traditional PCL 6 Driver x x x x x x x
HP Traditional PCL 5e Driver x x x x x x x
HP PCL 6 Unidriver x x x x x x x
HP PCL 5e Unidriver x x x x x x x
PS Emulation Driver x x x x x x x
Common Windows Installer x x x x x x x
Add Printer Wizard Installer x x x x x x x
Customization Utility Wizard x x x x x x x
CD Browser x x x x x x x
HP Driver Preconfiguration
User Guide
HP LaserJet 2400 Series
User Guide (PDF)
HP LaserJet 2400 Series
User Guide (CHM)
x x x x x x x
x
x x x x x x x
x x x x x x x
HP Jetdirect Administrator's
Guide
Hewlett Packard LaserJet
2410/2420/2430 series
Printing System Install Notes
HP Embedded Web Server
User Guide
Structure and availability of the software CD 17
x x x x x x x
x x x x x x x
xxxxxx x
Purpose and scope
Table 1-4 CD AM - Americas and Europe (continued)
Component DE EN ES FR IT NL PT
HP Device Installer
Customization Wizard
HP Toolbox x x xxxx x
x x x x x x x
Table 1-5 CD WE - Western Europe and Arabic
Component AR DN EN FR
PS Emulation Driver x x x x
HP Traditional PCL 6 Driver x x x x
HP Traditional PCL 5e Driver x x x x
HP PCL 6 Unidriver x x x x
HP PCL 5e Unidriver x x x x
PS Emulation Unidriver x x x x
Common Windows Installer x x x x
Add Printer Wizard Installer x x x x
Customization Utility Wizard x x x x
CD Browser x x x x
HP Driver Preconfiguration User Guide x
HP LaserJet 2400 Series User Guide (PDF) x x x x
HP LaserJet 2400 Series User Guide (CHM) x x x x
HP Jetdirect Administrator's Guide x x x
Hewlett Packard LaserJet 2410/2420/2430
series Printing System Install Notes
HP Embedded Web Server User Guide x x x
HP Device Installer Customization Wizard x x x x
HP Toolbox x x x
x x x x
Table 1-6 CD NE - Northern Europe and Russian
Component EN FI NO RU SV TR
PS Emulation Driver x x x x x x
HP Traditional PCL 6 Driver x x x x x x
HP Traditional PCL 5e Driver x x x x x x
HP PCL 6 Unidriver x x x x x x
HP PCL 5e Unidriver x x x x x x
PS Emulation Unidriver x x x x x x
18 1 Purpose and scope
Table 1-6 CD NE - Northern Europe and Russian (continued)
Component EN FI NO RU SV TR
Common Windows Installer x x x x x x
Add Printer Wizard Installer x x x x x x
Customization Utility Wizard x x x x x x
CD Browser x x x x x x
HP Driver Preconfiguration
User Guide
x
Purpose and scope
HP LaserJet 2400 Series
User Guide (PDF)
HP LaserJet 2400 Series
User Guide (CHM)
HP Jetdirect Administrator's
Guide
Hewlett Packard LaserJet
2410/2420/2430 series
Printing System Install Notes
HP Embedded Web Server
User Guide
HP Device Installer
Customization Wizard
HP Toolbox x x x x
x x x x x x
x x x x x x
x x x x x x
x x x x x x
x x x x
x x x x x x
Table 1-7 CD EE - Eastern Europe
Component CZ EL EN HE HU PL
PS Emulation Driver x x x x x x
HP Traditional PCL 6 Driver x x x x x x
HP Traditional PCL 5e Driver x x x x x x
HP PCL 6 Unidriver x x x x x x
HP PCL 5e Unidriver x x x x x x
PS Emulation Unidriver x x x x x
Common Windows Installer x x x x x x
Add Printer Wizard Installer x x x x x x
Customization Utility Wizard x x x x x x
CD Browser x x x x x x
HP Driver Preconfiguration User
Guide
HP LaserJet 2400 Series User
Guide (PDF)
Structure and availability of the software CD 19
x xxx xx
x
Purpose and scope
Table 1-7 CD EE - Eastern Europe (continued)
Component CZ EL EN HE HU PL
HP LaserJet 2400 Series User
Guide (CHM)
HP Jetdirect Administrator's
Guide
Hewlett Packard LaserJet
2410/2420/2430 series Printing
System Install Notes
HP Embedded Web Server
User Guide
HP Device Installer
Customization Wizard
HP Toolbox x
x x x x x x
x x x x
x x x x x x
x
x x x x x x
Table 1-8 CD AS - Asia
Component EN KO TH ZHCN ZHTW
PS Emulation Driver x x x x x
HP Traditional PCL 6 Driver x x x x x
HP Traditional PCL 5e Driver x x x x x
HP PCL 6 Unidriver x x x x x
HP PCL 5e Unidriver x
PS Emulation Unidriver x x x x x
Common Windows Installer x x x x x
Add Printer Wizard Installer x x x x x
Customization Utility Wizard x x x x x
CD Browser x x x x x
HP Driver Preconfiguration User
Guide
HP LaserJet 2400 Series User
Guide (PDF)
HP LaserJet 2400 Series User
Guide (CHM)
HP Jetdirect Administrator's Guide x x x x
Hewlett Packard LaserJet
2410/2420/2430 series Printing
System Install Notes
HP Embedded Web Server User
Guide
x
x x x x x
x x x x x
x x x x x
x
HP Device Installer Customization
Wizard
20 1 Purpose and scope
xxx x x
Table 1-8 CD AS - Asia (continued)
Component EN KO TH ZHCN ZHTW
HP Toolbox x
NOTE Japanese drivers are available on the Web, but not on the software CD. See
www.hp.com/go/lj2410_software for the HP LaserJet 2410 printer, www.hp.com/go/
lj2420_software for the HP LaserJet 2420 printer, or www.hp.com/go/lj2430_software for the
HP LaserJet 2430 printer.
Web deployment
All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers a
notification option for automatic e-mail notification about new software releases.
Printing-system software
The HP LaserJet 2410, 2420, and 2430 printing-system software is available for download from
www.hp.com/go/lj2410_software for the HP LaserJet 2410 printer, www.hp.com/go/lj2420_software
for the HP LaserJet 2420 printer, or
www.hp.com/go/lj2430_software for the HP LaserJet 2430 printer.
Purpose and scope
The printing-system software supports the following operating systems:
■ Windows 98 and Windows Me
■ Windows XP Professional (32-bit)
■ Windows XP Home Edition
■ Windows 2000 (32-bit)
■ Windows Server 2003 (32-bit)
NOTE Windows NT 4.0 drivers can be installed only by using the Add Printer wizard.
Standalone drivers
The HP PCL 6, HP PCL 5e, and HP PS emulation drivers and unidrivers are available individually to
support the following operating systems:
■ Windows 98 and Windows Me
■ Windows NT 4.0
■ Windows 2000
■ Windows XP (32-bit and 64-bit)
■ Windows Server 2003 (32-bit and 64-bit)
■ Mac OS 9.x
■ Mac OS X (10.1 or later)
Structure and availability of the software CD 21
Purpose and scope
Other operating systems
Drivers and related software are available for these additional operating environments:
■ UNIX
■ Linux
■ OS/2
■ HP Open VMS
Software component availability
The following table lists the availability of HP LaserJet software components by operating system.
Table 1-9 Software component availability for HP LaserJet 2410, 2420, and 2430 printer
NOTE In the following table, "98/Me" refers to Windows 98 and Windows Me; "4.0" refers to
Windows NT 4.0; "2000" refers to Windows 2000; "XP" refers to Windows XP; and "XP 64"
refers to 64-bit drivers for Windows XP.
Component 98/Me 4.0
Drivers
HP traditional PCL 5e and PCL 6 drivers
HP PCL 5e and PCL 6 unidrivers
PS Emulation Unidriver
PS Emulation Driver
HP Driver Preconfiguration x x x x
Installer
Common Windows Installer
Customization Utility Wizard x x x x
CD Browser x x x x
Add Printer Wizard install x x x x
Web Registration x x x x
1
This information also applies to Windows Server 2003.
x x
x x
x x x x
2000/XP
x x
x x
1
XP 64
22 1 Purpose and scope
2 Software description
Introduction
The HP LaserJet 2410, 2420, and 2430 printer comes with software and installers for Microsoft
Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported,
and software is available on the Web. For information about specific system installers, drivers, and
components, see the section that corresponds to that system.
This chapter contains information about the following topics:
Supported operating systems
●
●
Technology background information
Software description
Introduction 23
Supported operating systems
The support for Windows operating systems (OSs) offers a full-featured configuration of the
HP LaserJet 2410, 2420, and 2430 printers; support for OSs that are not described in this document
offer varying levels of functionality. The HP LaserJet 2410, 2420, and 2430 printing-system software,
including HP PCL 5e, PCL 6, and PS emulation drivers, supports the following OSs:
■ Windows 98
■ Windows Millennium Edition (Windows Me)
Software description
■ Windows NT 4.0 (Service packs 3 through 6)
■ Windows 2000 (Service packs 1 and 2)
■ Windows XP Home Edition
■ Windows XP Professional (Service pack 1 and greater)
■ Windows Server 2003
NOTE Throughout this manual, Windows XP is used to denote Windows XP Home Edition,
Windows XP Professional, and Windows Server 2003 unless noted otherwise.
The HP LaserJet 2410, 2420, and 2430 printing system software also supports the following
operating environments:
■ Mac OS 9 and Mac OS X (10.1 or later)
■ Linux (available at
■ UNIX (available at
■ Windows Terminal Server
■ Citrix Terminal Server
■ Windows Cluster Server 8
www.hp.com/go/linuxprinting)
www.hp.com/go/jetdirectunix_software)
■ HP OpenVMS (available at
■ Tru64 UNIX printing. For further information, go to
■ SAP printing. For further information, go to
■ OS/2
For more information about the HP LaserJet 2410, 2420, and 2430 printers, go to
support/lj2410 for the HP LaserJet 2410 printer, www.hp.com/support/lj2420 for the HP LaserJet
2420 printer, or
24 2 Software description
www.hp.com/support/lj2430 for the HP LaserJet 2430 printer.
h71000.www7.hp.com/openvms/print/)
h30097.www3.hp.com/printing/
www.hp.com/go/sap/print
www.hp.com/
Technology background information
This section contains information about the following topics:
Driver Configuration
■
■
HP Driver Preconfiguration
Euro character
■
HP Embedded Web Server
■
HP Toolbox
■
HP Web Jetadmin
■
Bluetooth
■
Remote firmware update
■
■
Printing print-ready documents from a command line
Driver-feature comparison in various operating systems
■
Driver Configuration
The HP LaserJet 2410, 2420, and 2430 print drivers feature bidirectional communication technology
which, in supported environments, provides automatic discovery and driver configuration for product
accessories. Accessories that are automatically discovered and configured include the optional 500sheet paper tray assembly (Tray 3), the duplexing unit for automatic two-sided printing, the printer
memory, and the job-storage features.
Software description
Automatic discovery and driver configuration through bidirectional communication occurs in the
following circumstances:
■ Upon every installation of a print driver, when using Enterprise Autoconfiguration (EAC)
■ When using the Update Now feature for a driver that is already installed
Bidirectional communication
In environments that support bidirectional communication, the computer communicates with the
product during installation, determines the physical configuration, and then configures the driver
accordingly.
Bidirectional communication is the capability of the product to respond to data inquiries from the
computer and report back information, such as what type of print media is available or what
accessories are connected to the product. If the connection does not have this capability (that is, if it
has no bidirectional mode), it can only accept commands from the host and cannot report information
back to the host computer.
Bidirectional communication depends on your network operating system and on the type of
connection you have between your computer and the HP LaserJet 2410, 2420, and 2430 printers.
When you install the HP Toolbox, bidirectional communication is always enabled. Installing the
HP Toolbox activates the HP Network Registry Agent (HPNRA) to ensure constant communication
between your computer and the printer. When you install a driver without installing the HP Toolbox at
Technology background information 25
the same time, bidirectional communication is enabled only to configure the driver, and is then
disabled unless the driver's Update Now feature is used to update the driver.
Enterprise AutoConfiguration
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration
functionality for installation of the print driver over a network, whether you use the installer on your
printing-system software CD or the Add Printer wizard to install the driver. Driver installation that
includes EAC is configured with the same settings as the physical configuration of the device.
Configuration occurs without user interaction. If bidirectional-communication software has been
Software description
installed previously, EAC is not activated, and the pre-existing bidirectional-communication software
is used to configure the print driver.
If bidirectional communication software has not been installed, EAC installs bidirectionalcommunication software that allows it to communicate with the product and automatically match the
print driver with the actual product configuration. EAC is activated during installation of the driver or
whenever the Update Now feature is used.
If the configuration of the HP LaserJet 2410, 2420, and 2430 printer changes after installation, the
driver can be automatically updated with the new configuration in environments that support
bidirectional communication by using the Update Now feature. For example, if the HP LaserJet 2410,
2420, and 2430 printer is installed and an optional paper-handling accessory is added later, you can
use the Update Now feature to query the product and update the settings to match the product's
configuration.
The Update Now feature triggers the driver to recheck the registry for new information. The feature
automatically updates the registry and changes the configuration information that appears on the
Configure tab if you are using an HP traditional PCL 6 or PCL 5e driver, and on the Device
Settings tab if you are using an HP PCL 6, HP PCL 5e, or HP PS emulation unidriver.
NOTE If you are using an HP PCL or PS Emulation Unidriver, you must select Update Now
through the Automatic Configuration setting on Device Settings tab in the Properties
section of the driver. If you are using an HP traditional PCL 6 orPCL 5e driver, you must click
the Update Now button on the Configure tab in the Properties section of the driver. The
Update Now feature is not available with the PS Emulation Driver.
The following tables show the availability of EAC for various operating systems and network
environments that support bidirectional communication.
Table 2-1 EAC availability in Microsoft Windows and Microsoft Share
Method Connection type Microsoft Windows
98 Me NT 4.0 2000 XP 2000/XP
Installer Direct
connect
Network Jetdirect TCP/IP x x x x x x
Parallel
USB
IPX/SPX x x x x x x
Microsoft Share
host
with
2000/XP
client
NT 4.0
host
with NT
4.0 client
2
x
2
x
1
26 2 Software description
Table 2-1 EAC availability in Microsoft Windows and Microsoft Share (continued)
Method Connection type Microsoft Windows
Microsoft Share
1
98 Me NT 4.0 2000 XP 2000/XP
host
with
2000/XP
client
Standard TCP/IP
x x x x x x
(HP)
TCP/IP
x x x x x x
(MS)
IPX/SPX
x x x x x x
(HP)
Add
Printer
Direct
connect
Parallel
USB
Network Jetdirect TCP/IP x x x x x x
IPX/SPX x x x x x x
Standard TCP/IP
x x x x x x
(HP)
TCP/IP
x x x
(MS)
IPX/SPX
x x x x x x
(HP)
1
This column represents the following Microsoft Share configurations: Windows 2000, Windows XP, or Windows Server 2003 host with
Windows NT 4.0, Windows 98, or Windows Me client; Windows NT 4.0 host with Windows 2000, Windows XP, Windows 2003,
Windows 98, or Windows Me client; Windows 98 or Windows Me host with any client.
2
In this environment, client machines use Point and Print to download the configured driver from the host.
NT 4.0
host
with NT
4.0 client
2
x
2
x
2
x
2
x
2
x
2
x
2
x
Software description
Table 2-2 EAC availability in Novell Netware environments
Method Connection type Novell
Netware 4.x
Bindery
NDS queue Bindery
queue
Installer Direct connect Parallel
USB
Network Jetdirect TCP/IP x x x x
IPX/SPX
Standard TCP/IP (HP)
TCP/IP (MS1)
IPX/SPX (HP)
1
Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft (MS) Client Service for
NetWare.
Netware 5.x
NT 4.0
queue
Technology background information 27
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that permits HP printing-system
software to be customized and distributed in managed corporate printing environments. Using HP
Driver Preconfiguration, information technology (IT) administrators in corporate and enterprise
environments can preconfigure the printing and device defaults for HP print drivers before installing
the drivers in the network environment.
HP Driver Preconfiguration is most beneficial when configuring print drivers for multiple workstations
or print servers for print queues that share the same configuration. Two types of features can be
Software description
configured: device settings and printing-preferences settings. The driver is configured to match the
product hardware so that gaining access to all of the product accessories through the driver is
enabled correctly (for example, for duplexing units and additional input trays). Most driver feature
settings can also be configured.
HP Preconfiguration configures the driver to match the accessories installed on the product, or to
match the settings that IT administrators make in the configuration (.CFG) file (for example, optional
trays, total amount of memory, job-storage settings, or mopier settings).
The preconfiguration process consists of three basic steps: driver acquisition, driver preconfiguration,
and driver installation and deployment. These steps can be accomplished in different ways,
depending on the tool that is being used to define the configuration.
The configuration process for driver preconfiguration is supported through three distinct tools. All
three are designed with the same basic user interface controls for interacting with the configuration
(.CFG) file, but are packaged differently, either to support established product installation workflows
or to leave the deployment and installation of the driver entirely up to the user. The following tools
support driver preconfiguration:
■ HP Driver Configuration Editor. The HP Driver Configuration Editor is a small, standalone
Windows software program that the administrator can use to open the .CFG file that is
associated with a particular driver and make modifications that are applied when that driver is
installed on the target computer. It is intended for use in environments that have an established
process for deploying drivers. This is the preconfiguration tool of choice to support any Novell or
HP Print Server Appliance (PSA) Point and Print environments. It is used in the way that any
ordinary Windows software program is used.
The HP Driver Configuration Editor is available from
■ The HP Web Jetadmin Driver Configuration Plugin. HP Web Jetadmin provides a queue-
creation program that can be used to create printer queues on any Windows NT 4.0, Windows
2000, Windows XP, or Windows 2003 server or workstation. The HP Web Jetadmin Driver
Configuration Plugin adds a number of screens to the existing queue-creation workflow from
which the drivers that are being installed for the queues can be customized as part of the
process. The plug-in is limited to Internet Explorer browsers. Netscape Navigator™ is not
supported.
The HP Web Jetadmin Driver Configuration Plugin is available from
web_jetadminplugin.html.
■ HP Customization Utility/Silent Installer. The Customization Utility features an install-time
mode of HP Driver Preconfiguration. IT administrators can use the utility to preconfigure the
drivers for a printing-system software driver installation that uses the silent installer.
Detailed information about gaining access to and installing these tools can be found in the HP Driver
Preconfiguration User Guide, which is available on the printing-system software CD.
www.hp.com/go/hpdpc_sw.
www.hp.com/sbso/tpm/
28 2 Software description
Lockable features
The following driver features can be locked to prevent end-users from changing settings:
■ Print on Both Sides (Duplex)
■ Media Type
■ Paper Source
When a feature is locked, the selected default option is the only option that is available to users.
Generally, the feature is unavailable in the driver user interface after it has been installed.
Continuous export
The term "continuous export" refers to the ability of the driver to copy the latest driver settings back
to the working copy of the preconfiguration file. Using this feature, the exported values can be
transferred when a compatible version of the driver is used to upgrade the print driver. For instance,
if orientation is set to Landscape in an installed version of the HP LaserJet 2410, 2420, and 2430
PCL 6 driver for Windows NT 4.0, then the orientation setting in the newly upgraded HP LaserJet
2410, 2420, and 2430 HP PCL 6 Unidriver or HP Traditional PCL 5e Driver for Windows XP and
Windows Server 2003 is automatically set to "Landscape." The continuous export feature functions
transparently from the user's perspective and works only between drivers of identical product models.
NOTE Not all of the driver parameters can be exported; however, the list is always the same
for those that can be preconfigured.
Software description
The following table shows drivers and operating systems that support HP Driver Preconfiguration.
Table 2-3 Operating systems that support HP Driver Preconfiguration
Driver Windows 98 Windows Me Windows NT 4.0 Windows 2000
HP Traditional
PCL 6 Driver
HP Traditional
PCL 5e Driver
PS Emulation
Driver
HP PCL 6
Unidriver
HP PCL 5e
Unidriver
PS Emulation
Unidriver
1
N/A: Not applicable; the driver is not supported in this operating system.
2
This information also applies to Windows Server 2003.
Yes Yes Yes
Yes Yes Yes Yes Yes
No No No N/A N/A
N/A N/A N/A Yes Yes
Yes Yes Yes Yes Yes
N/A N/A N/A Yes Yes
N/A
1
Windows XP
N/A
HP Driver Diagnostic Printer Check tool
2
NOTE This tool will become available after product release.
Technology background information 29
The HP Driver Diagnostic Printer Check tool is a Web-based diagnostic software that enables you to
determine whether you are using the correct and most current print driver for your HP LaserJet 2410,
2420, and 2430 printer. To access the HP Driver Diagnostic Printer Check tool, go to
http://www.hp.com/go/drivercheck, or go to the HP Business Support Center (BSC) at
http://www.hp.com/go/bsc, select the self-help resources link on the left navigation bar, and then
select automatic driver checker to run the HP Driver Diagnostic Printer Check tool.
When you run the HP Driver Diagnostic Printer Check tool, you are presented with a list of products
that are currently installed on your computer. Select the HP product that you would like to check and
the HP Driver Diagnostic Printer Check tool gathers information about your product, drivers, and
Software description
system setup. The data gathered is used for diagnosing your software driver configuration and for
checking your print driver update needs. The tool will then verify whether you are using the latest
driver, inform you if you are using an incorrect driver for your HP product, and let you know if there is
an updated driver version available for your product. If there is an update available, the tool enables
you to download and install the latest driver version by clicking on it.
The data gathered by the HP Driver Diagnostic Printer Check tool is stored anonymously for analysis
and continuous improvement of HP diagnostic tools. No private data is needed or accessed on your
computer.
HP Printer Access Tool
NOTE This tool will become available after product release.
The HP Printer Access Tool is a Web-based application that provides a single point of access to the
embedded Web server pages for each networked product in the user's local print folder, making it
easy to remotely manage the products in an unmanaged network environment without affecting
performance or reliability. For more information about the HP Embedded Web Server, see the
Embedded Web Server section of this guide.
To access the HP Printer Access Tool, follow these steps:
NOTE The HP Printer Access Tool must be selected during installation to be available.
1 Select Start.
2 Select Programs.
3 Select HP LaserJet 2410, 2420, and 2430, and then select HP Printer Access Tool.
4 Click on the appropriate product name to access the EWS pages for that product.
HP
Euro character
The euro is the name for the currency of the European Union (EU). This unit was launched on
January 1, 1999. The euro has changed the way business is conducted in Europe and has affected
every company and industry in the world. It is vital that companies understand and prepare for the
changes the euro brings.
The HP LaserJet 2410, 2420, and 2430 printer includes euro characters for each of the internal
fonts. The product can print the euro character in the Windows 98, Windows Me, Windows NT 4.0,
Windows 2000, Windows XP, and Windows Server 2003 operating systems. Hewlett-Packard is
committed to maximizing document portability through supporting and promoting euro-symbol
standards.
30 2 Software description
HP Embedded Web Server and HP Toolbox
HP embedded Web server (HP EWS) and HP Toolbox are both tools that can be used to remotely
configure products on a network. Both HP EWS and HP Toolbox are used with a Web browser and
they have a similar look and feel. Many of the pages in HP EWS are nearly identical to HP Toolbox
pages. However, there are several key differences between the two utilities:
■ HP Toolbox is used to manage the products that are installed on the client machine where
HP Toolbox is installed. HP Toolbox gets the address of the printers from the registry entry of the
port that the printer is using.
■ HP Toolbox can also be used to manage locally connected products.
■ To access HP EWS the user just needs to know the transmission control protocol/Internet
protocol (TCP/IP) address of the product. No software needs to be installed on the user's
computer.
■ For most products, HP EWS can be directly accessed only when both product and computer are
equipped with network cards (or some form of network connection). In these cases the Web
browser directly accesses the product's TCP/IP address. The only Web pages available are
those that are served from the product.
■ HP Toolbox supports network and direct connect forms of printer connectivity. The browser
directs itself to a locally hosted TCP/IP service that monitors the printing port (be it network or
direct connect). HP Toolbox Web pages are generated through a combination of locally installed
Web content and data that is retrieved from the product. These Web pages also facilitate product
control. On some products, HP Toolbox provides a link to the printer's HP EWS page, but these
are not accessed directly through the browser, but rather through the locally hosted TCP/IP
service.
Software description
■ Toolbox provides the Select Device page, which is used to choose which of the locally installed
devices to manage (if more than one has been installed).
The HP EWS and HP Toolbox utilities are described in detail in the following sections.
HP Embedded Web Server
The HP EWS is a standard feature for the HP LaserJet 2420d, 2420n, 2420dn, 2430t, 2430tn, and
2430dtn printers. It is not supported for HP LaserJet 2410 and 2420 printers.
The HP EWS provides a simple, easy-to-use solution for one-to-one product management. In offices
that have a limited number of products, remote management of printing devices can be
accomplished without installing any management software, such as HP Web Jetadmin. The only
requirement is that the management console have a supported Web browser.
In environments with a larger number of products, where one-to-one management is impractical, the
HP EWS and HP Web Jetadmin work together to provide scalable remote product management. Use
HP Web Jetadmin for consolidated management tasks, when you want to perform operations on a
selected set of products instead of on individual products. For such environments, HP provides
hooks between the HP EWS and HP Web Jetadmin so that you can configure HP EWS features on
multiple products in one operation. For example, you can set the security password for the HP EWS
simultaneously on a cluster of products.
For additional information and a copy of the HP Embedded Web Server User Guide, go to
www.hp.com/support/lj2410 for the HP LaserJet 2410 printer, www.hp.com/support/lj2420 for the HP
LaserJet 2420 printer, or
www.hp.com/support/lj2430 for the HP LaserJet 2430 printer.
Technology background information 31
To view information about the product by using the HP EWS, open a supported Web browser and
type in the product TCP/IP address or host name. To find the TCP/IP address, look for IP Address
on the enhanced input/output (EIO) Jetdirect page, in the TCP/IP section. To find the host name of
the product, look for Host Name in the TCP/IP section.
You also can view information about an installed HP Jetdirect print server by clicking the Networking
tab in the HP EWS window.
To print a copy of the EIO Jetdirect page from the control-panel display, follow these steps:
1 Press the S
Software description
2 Press the up and down buttons to scroll to INFORMATION, and then press the S
3 Press the up and down buttons to scroll to PRINT CONFIGURATION.
4 Press the S
5 Look in the configuration page section marked "TCP/IP" for the TCP/IP address. (The EIO
Jetdirect page is the second page of the configuration page printout.)
The HP EWS frame
Each screen in the HP EWS has a frame that contains a top banner, three category tabs, a leftaligned navigation menu bar, and a main-content area. Selecting one of the category tabs causes
the corresponding left-aligned navigation bar to appear. The left-aligned navigation menu includes
links to content that is appropriate for that tab. The main-content area shows information and opens
options in response to navigation tab selections and menu bar selections.
ELECT
button (the one with the check mark) to open the menus.
ELECT
button to print the configuration page.
ELECT
button.
See the following sections for more information about each tab or area:
Information tab
■
Settings tab
■
Networking tab
■
Information tab
The following information is available on the HP EWS Information tab. To view the information, click
the menu items on the left side of the HP EWS Information tab.
NOTE If an HP EWS password has been set, the Information tab is the only tab that is
visible until the user logs in. See
Not all of the screens on the tab are shown in this document. For more information, see the
HP Embedded Web Server User Guide.
■ Device Status screen. This screen provides current status information about the product.
■ Configuration Page. This screen provides information about the configuration of the product.
■ Supplies Status. This screen provides information about the print cartridge and the total pages
that have been printed, and the serial number of the product.
Security for more information.
■
Event log. This screen provides information about reported product errors.
32 2 Software description
■ Usage page. This screen provides a page count for each size of media that has passed through
the device, as well as the number of duplexed pages.
■ Device Information. This screen shows device information, such as the product TCP/IP address
and serial number.
■ Control Panel. This screen shows the product control panel.
■ Print. You can use this screen to print documents that are print-ready, such as those generated
by a "print to file" driver option, .PCL documents, .PS documents, .PDF files, and text (.TXT) files.
Links to off-product solutions
Links on the HP EWS screens provide an easy way to locate information or complete tasks.
■ hp instant support. This link connects you to a set of dynamic Web resources that help you
solve specific problems and determine additional services that might be available for your device.
Specific status and configuration information about the product is retained and directed to the
"Solve a Problem" Web site. This site offers targeted support content and messages to help
resolve problems as quickly as possible.
■ Order Supplies. This link connects you to an HP product supplies screen from which you can
order genuine HP supplies for your product.
Software description
■ Product Support. This link connects to an HP product-support screen from which you can
search for information, contact the HP customer care home page, or find additional resources for
your product.
Device Status screen
Status information, such as whether the product is online or the toner is low, is available through your
Web browser on a computer that is linked directly to the product. You can view this information
without physically going to the product to identify the status. The following illustration shows how this
information is presented on the product Web page.
Technology background information 33
Software description
Figure 2-1 Information tab – Device Status screen
Configuration Page
You can gain access to the HP LaserJet 2410, 2420, and 2430 printer configuration page remotely
through the HP EWS. The HP EWS Configuration Page screen provides configuration information
about the product in the same way as the configuration page that is printed from the product. The
following illustration shows an example of a configuration page viewed remotely through the HP EWS.
34 2 Software description
Figure 2-2 Information tab – Configuration Page
Settings tab
The following information is available on the HP EWS Settings tab. To view the information, click the
menu items on the left side of the HP EWS Settings tab. The Settings tab is shown in the
device section.
Configure
Software description
Technology background information 35
Not all of the screens on the tab are shown in this document. For more information, see the
HP Embedded Web Server User Guide.
■ Configure Device. Use the Configure Device screen to print product information pages and
configure the product remotely.
■ E-mail Server. Use the E-mail Server screen to configure e-mail settings for outgoing alert e-
mail messages.
■ Alerts. IT administrators can set up the product to send alerts to anyone through e-mail
messages.
Software description
■ AutoSend. Use the AutoSend screen to send product configuration and supplies-usage
information periodically to your service provider.
■
Security. Use the Security screen to manage security on the product.
■ Edit Other Links. Use the Edit Other Links screen to add or customize up to five links to the
Web sites of your choice.
■ Device Information. Use the Device Information screen to provide a name of your choice for
the product, assign an asset number, and configure the company name, the person to contact
about the product, and the physical location of the product.
■ Language. Use the Language screen to select the language in which the HP EWS screens
appear.
■
Date & Time. Use the Date & Time screen to set the correct date and time for the product.
■ Wake Time Settings on the Wake Time screen can be set to wake the product up at a certain
time on a daily basis. There can only be one wake time setting per day; however, each day can
have a different wake time. The sleep mode delay can also be set on this page.
Configure device
You can obtain product configuration information through a Web browser by opening the HP EWS
screen and changing the basic configuration information on the Settings tab. Security and password
controls give management information system managers the level of control that they require within
their network environments. The following illustration shows an example of product options that can
be configured remotely.
36 2 Software description
Figure 2-3 Settings tab – Configure Device screen
Alerts
The product can automatically send e-mail alerts about printing problems or job status to specified email addresses. For example, if toner is low, the product can notify the person who is responsible for
ordering or changing the toner. If a product failure occurs, the product can send an e-mail alert
directly to the person who is responsible for fixing the problem. These e-mail alerts can be configured
to be sent to any device that can accept e-mail, such as digital phones, pagers, and personal digital
assistants (PDAs). In large environments, administrators can route e-mail addresses to list-servers or
uniform resource locators (URLs) for expanded notification.
Software description
Technology background information 37
Software description
Figure 2-4 Settings tab – Alerts screen
Security
The HP EWS screens that appear, and the settings on them, vary according to how you gain access
to the HP EWS: as a general user, an IT administrator, or a service provider. To control access to the
HP EWS screens, a password can be set on the Security page.
38 2 Software description
Figure 2-5 Settings tab – Security screen
In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain
access to the protected HP EWS tabs (Settings, Digital Sending, and Networking).
Networking tab
The following options are available on the HP EWS Networking tab.
Not all of the screens on the tab are shown in this document. For more information, see the
HP Embedded Web Server User Guide.
Software description
Technology background information 39
Software description
Figure 2-6 Networking tab - Configuration section
The menu on the left side of the screen contains other networking options under three categories:
configuration, security, and diagnostics. For more information, see the HP Jetdirect Administrator's
Guide.
Configuration section
■
Network Settings
■ Other Settings
■ Privacy Settings
■ Select Language
Security section
■ Settings
■ Authorization
■ Mgmt. Protocols
40 2 Software description
Diagnostics section
■ Network Statistics
■ Protocol Info
■ Configuration Page
Network settings
From the Networking tab, you can enable and configure the following network protocols:
■
TCP/IP
■ Internetwork packet exchange/Sequenced packet exchange (IPX/SPX)
■ AppleTalk
■ Data link control/logical link control (DLC/LLC)
■ Simple network management protocol (SNMP)
HP Toolbox
The HP Toolbox is a series of Web pages and supporting software tools that provide access to the
HP LaserJet 2410, 2420, and 2430 printer embedded Web servers and other firmware functions,
making them available on a browser-driven user interface where product properties can be viewed
and manipulated.
Software description
The HP Toolbox provides links to product status information, help information, and tools for
diagnosing and solving problems. The HP Toolbox also provides product status and settings
information from the embedded Web server, by clicking the Device Settings button in the upperright corner of each of the four tabs.
NOTE Because HP EWS is not supported for HP LaserJet 2410 and 2420 (base model)
printers, the link to the embedded Web server will not be functional for these printer models.
HP Toolbox requirements
HP Toolbox requires one of these recent Internet browsers in order to show embedded Web server
pages:
■ Microsoft Internet Explorer 5.5 or later (Internet Explorer 5.1 or later for Macintosh)
■ Netscape Navigator 7.0 or later (Netscape Navigator 7.0 or later for Macintosh)
■ Opera Software ASA Opera 7.0 for Windows
■ Safari 1.0 software for Macintosh
These browser requirements are not necessarily minimum standards, but they are the minimum
tested environments. Other, untested browsers might also provide access to the HP Toolbox screens.
The HP Toolbox is supported only for Windows 98 and later operating systems (Windows Me,
Windows 2000, Windows XP, and Windows Server 2003). You must have performed a complete
software installation in order to use the HP Toolbox.
Technology background information 41
When the HP LaserJet 2410, 2420, and 2430 printer is connected both through a network using an
HP Jetdirect card and through a local parallel or USB connection, the network connection takes
precedence. On a network connection, bidirectional communication is supported through a TCP/IP
connection. When the product is connected using both a parallel and a USB connection, the parallel
connection takes precedence, and the USB connection is disconnected.
Installing HP Toolbox
To install HP Toolbox, perform a custom installation and select hp LaserJet toolbox from the Setup
dialog.
Software description
NOTE It is necessary to install HP Toolbox for each product, even when HP Toolbox is
currently in use for other products.
Uninstalling HP Toolbox
NOTE This feature will become available after product introduction.
You can uninstall HP Toolbox without uninstalling the rest of the HP LaserJet 2410, 2420, and 2430
print driver software. To uninstall HP Toolbox, follow these steps:
1 Click Start.
2 Click Programs.
3 Click HP LaserJet 2410, 2420, and 2430 and select Uninstall hp LaserJet Toolbox. The
uninstall dialog will appear.
To view the HP Toolbox
To open the HP LaserJet 2410, 2420, and 2430 Toolbox, on the Start menu, point to Programs,
point to hp LaserJet 2410 2420 2430, and then click hp LaserJet toolbox.
The HP Toolbox opens in your Web browser. The HP Toolbox software contains four tabs:
■ the Status tab
■ the Troubleshooting tab
■ the Alerts tab
■ the Documentation tab
These tabs are on local browser screens that are installed when you install the HP Toolbox, and you
do not need an Internet service provider to view them.
The HP Toolbox also contains an area with links to the HP Web site. While you do not need to have
Internet access to open and use the HP Toolbox, you must have Internet access in order to gain
access to the sites that are associated with the links in the Other Links area.
If your computer is connected to the HP LaserJet 2410, 2420, and 2430 printer through a network,
you can bookmark the URL of the HP Toolbox so that you can return to it quickly in the future.
42 2 Software description
The HP Toolbox Frame
Each screen in the HP Toolbox has a frame that contains a top banner, four category tabs, a leftaligned navigation menu bar, and a main-content area. Selecting one of the category tabs causes
the corresponding left-aligned navigation bar to appear. The left-aligned navigation menu includes
links to the content that is appropriate for that tab. The main-content area shows information and
options in response to selections that you make on an HP Toolbox screen.
See the following sections for more information about each tab or area:
Top banner
■
Status tab
■
Troubleshooting tab
■
Alerts tab
■
Documentation tab
■
■
Other Links
Top banner
The top banner has an HP logo. Next to the HP logo, the title of the page appears followed by the
product name and a copyright notice. The top banner is the same for all of the HP Toolbox Web
pages. The HP logo contains a link to the HP Web site (
www.hp.com).
Status tab
The Status tab, with the Device Status setting selected, is shown in the following illustration.
NOTE Because HP EWS is not supported for HP LaserJet 2410 and 2420 (base model)
printers, the Toolbox Status tabs is also not available for these printers. Only the
Troubleshooting, Alerts, and Documentation tabs will appear.
Software description
Technology background information 43
Software description
Figure 2-7 Toolbox Status tab
The Status tab provides the following options:
■ Device Status. This screen shows the percentage of life remaining for each consumable, the
status and configuration information for the input trays and output bins, and the accessories that
are installed on the product.
■ Supplies Status. This screen shows the levels remaining for all consumables and the HP part
numbers for each consumable. It is helpful to have the part numbers available when it is time to
order supplies.
■ Print Info Pages. Print the configuration page and various other information pages that are
available for the product, such as the configuration page, the Supplies Status page, and the
Menu Map.
■ toolbox Links. Select a device, view current alerts, or view the HP Toolbox Web site in text-only
format (without graphics).
■ Other Links. For information about these links, see
Links to off-product solutions in the HP
Embedded Web Server section of this guide.
44 2 Software description
Troubleshooting tab
The navigation bar on the Troubleshooting tab contains links to the information pages of the
product. (Some of these pages are also available from other sources, such as the HP Embedded
Web Server or the product itself.) From the Troubleshooting tab, you can view the following screens:
■ Print Quality Tools
■ Maintenance
■ Error Messages
■ Paper Jams
■ Supported Media
■ Printer Pages
NOTE Netscape users must download a plug-in so that product management features can
operate correctly. A link and instructions are provided in the Other Links section. After you
click a link, a pop-up window appears that provides information and instructions about how to
locate this plug-in.
Print Quality Tools
The Print Quality Tools screen, shown in the following illustration, provides options for general
troubleshooting and Print Quality Troubleshooting Pages.
Software description
Figure 2-8 Troubleshooting tab – Print Quality Tools
Technology background information 45
Maintenance
The Maintenance tab is shown in the following illustration.
Software description
Figure 2-9 Troubleshooting tab – Maintenance page
The Maintenance screen contains information about managing and replacing print cartridges.
Error Messages
The Interpreting control panel message screen, which appears when you click Error Messages
and then select Interpreting control-panel messages, is shown in the following illustration.
46 2 Software description
Figure 2-10 Troubleshooting tab – Interpreting control-panel messages
The Interpreting control panel messages screen lists messages that might appear in the control
panel on the product or in the toolbox.
NOTE This illustration is provided as an example only. The complete screen is not shown.
Paper Jams
The Paper jams screen is shown in the following illustration.
Software description
Technology background information 47
Software description
Figure 2-11 Troubleshooting tab – Paper Jams page
Click the Typical jam locations on the Paper Jam Option screen to see the internal paper path and
potential jam locations.
Supported Media
The Supported Media screen is shown in the following illustration.
48 2 Software description
Figure 2-12 Troubleshooting tab – Supported Media page
The Supported Media screen has instructions for ordering product parts, accessories and supplies.
Printer Pages
The Printer Pages screen is shown in the following illustration.
Software description
Technology background information 49
Software description
Figure 2-13 Troubleshooting tab – Printer Pages
The Printer Pages screen shows a list of useful information pages that the product generates, with a
description of the purpose of each page. You can also print the pages directly from this screen.
Alerts tab
The Alerts tab is shown in the following illustration.
50 2 Software description
Figure 2-14 Alerts tab
The navigation bar on the Alerts tab contains links to the information pages for the product. Some of
these pages are also available from other sources, such as the embedded Web server or the product
itself. From this section, you can view the following screens:
■ Set up Status Alerts
■ Administrative Settings
The Set up Status Alerts page allows you to turn on or off alert messages, which will notify you
when the product has a problem printing.
When any of these alert messages appears on the users's screen, it includes a check box that allows
the user to turn off that particular type of alert message. For example, if a supply alert is displayed,
the user can check the check box to disable all future supply alerts. If the user later wants to turn
these alerts back on, they will need to come to the Alerts tab to do so.
The Administrative Settings screen, allows you to change the rate at which the product is checked
for alerts.
Software description
Documentation tab
The Documentation tab is shown in the following illustration.
Technology background information 51
Software description
Figure 2-15 Documentation tab – Install Notes page
The navigation bar on the Documentation tab contains links to these information sources:
■ Install Notes. Contains specific installation instructions and information regarding your product.
■ User Guide. Contains information about product usage, warranty, specifications, and support.
The HTML format (for Windows-based computers only) allows you to search easily for specific
topics and jump between topics.
The User Guide is also available in .PDF file format, which can be printed by page or by chapter,
or you can print the entire document. The printed document is formatted as a traditional book.
Linking to the HP Embedded Web Server
To gain access to the HP Embedded Web Server, click the Device Settings button in the upper right
of any HP Toolbox screen. You can also open a browser window and type in the HP Jetdirect IP
address.
NOTE Because HP EWS is not supported for HP LaserJet 2410 and 2420 (base model)
printers, the link to the embedded Web server will not be functional for these printer models.
The HP Toolbox Device Status option on the Status tab is shown in the following illustration.
52 2 Software description
Figure 2-16 Status tab with Device Settings button
For additional information and a copy of the HP Embedded Web Server User Guide, go to
www.hp.com/support/lj2410 for the HP LaserJet 2410 printer, www.hp.com/support/lj2420 for the HP
LaserJet 2420 printer, or
www.hp.com/support/lj2430 for the HP LaserJet 2430 printer
Other Links
This section contains links that connect you to the Internet. These links appear on the left
navigational bar throughout the HP Toolbox screens. You must have Internet access in order to use
any of these links. If you use a dial-up connection and did not connect when you first opened the
HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that
you close the HP Toolbox and reopen it.
HP Instant Support.This link connects you to a set of dynamic Web resources that you can use to
solve specific problems and determine additional services that might be available for your product.
Specific status and configuration information about the product is retained and directed to the Solve
a Problem Web site, which offers targeted support content and messages to help resolve problems
as quickly as possible.
Software description
Product Registration. Click this link to connect to a screen where you can register your
HP LaserJet 2410, 2420, and 2430 printer.
Order Supplies. Click this link to connect to an ordering screen where you can order genuine HP
supplies, such as print cartridges and print media.
Product Support. This link connects you with an HP product-support screen from which you can
search for information, contact the HP customer care home page, or find additional resources for
your product.
Technology background information 53
HP Web Jetadmin
Use HP Web Jetadmin and a Web browser to manage HP Jetdirect connected products within your
intranet. HP Web Jetadmin is a browser-based management tool, and should be installed only on a
single network-administration server. It can be installed and run on Red Hat Linux; SuSE Linux;
Windows NT 4.0 Server and Workstation; Windows 2000 Professional, Server, and Advanced
Server; Windows XP Professional, and Windows Server 2003 systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin
go to
Software description
When installed on a host server, any client can use HP Web Jetadmin through a supported Web
browser (such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape Navigator 7.0).
HP Web Jetadmin has the following features:
■ Task-oriented user interface that provides configurable views for network managers
■ User profiles that can be customized to let network administrators include only the function that is
being viewed or used
■ Routing of instant e-mail notification of hardware failure, low supplies, and other product
problems to different people
■ Remote installation and management from anywhere, using only a standard Web browser
■ Advanced automatic discovery of peripherals on the network without manually typing information
about each product into a database
■ Simple integration into enterprise-management packages
■ Capacity to find peripherals based on parameters such as the Internet protocol (IP) address,
color capability, and model name
■ Capacity to organize peripherals into logical groups, with an option that provides virtual office
maps for easy navigation
■ Capability to manage and configure multiple products at one time.
The following table lists the availability of HP LaserJet 2410, 2420, and 2430 printer remote
management and status tools by operating system.
NOTE In the following table, "98/Me" refers to Windows 98 and Windows Me; "4.0" refers to
Windows NT 4.0; "2000" refers to Windows 2000; "XP" refers to Windows XP; and "XP 64"
refers to 64-bit drivers for Windows XP.
Table 2-4 Availability of remote management and status tools
Component 98/Me 4.0 2000/XP XP 64 OS/2 Mac UNIX Linux
HP LaserJet 2410, 2420, and 2430
plug-in for Web
Device Storage Manager for Web x x x x
Preconfiguration plug-in for Web x x x x
54 2 Software description
x x x
The HP LaserJet 2410, 2420, and 2430 printing-system software CD provides the following link to
download the latest version of the HP Web Jetadmin software:
www.hp.com/go/webjetadmin.
Click support on the main screen in the installer CD Browser, and then click hp web jetadmin. The
following table shows the supporting operating systems and hardware for HP Web Jetadmin.
Table 2-5 HP Web Jetadmin support
Protocols ■ TCP/IP
■ IPX/SPX
Compatible operating systems ■ Microsoft Windows 2000 Professional, Windows Server,
and Windows Advanced Server
■ Microsoft Windows XP Professional with service pack 1
and Windows Server 2003
■ Microsoft Windows NT Server and Workstation with
service pack 3 or later
■ Red Hat Linux 9.0
■ SuSE Linux v. 9.0
Shared print queue creation support
■ Microsoft Windows 2000 Professional, Server and
Advanced Server
■ Microsoft Windows XP Professional and Windows
Server 2003
■ Microsoft Windows NT 4.0 Server and Workstation
■ HP-UX® 11.0
■ Red Hat Linux 9.0
■ Solaris 7 and 8
■ SuSE Linux 9.0
■ Novell NetWare 5.1 and 6.0 (IPX only) that uses
Netware Client 4.9 (or that uses HP Web Jetadmin only
on a Microsoft Windows NT 4.0, Windows 2000,
Windows XP, or Windows Server 2003 system)
Supported products All HP and non-HP products that are connected through HP
Jetdirect print servers, and standard Management
Information Base-compliant (MIB-compliant) third-party
network-connected products
Software description
Supported browsers ■ Microsoft Internet Explorer 6.0, for Windows only
■ Netscape 7.1 (English) for Linux only
Technology background information 55
Bluetooth
Bluetooth®* wireless technology is a low-power, short-range radio technology that can be used to
wirelessly connect computers, printers, personal digital assistants (PDAs), cell phones, and other
devices.
* Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under
license.
Because Bluetooth wireless technology uses radio signals, devices do not have to be in the same
room, office, or cubicle and do not require an unobstructed line of sight in order to communicate. This
Software description
wireless technology increases portability and efficiency within business networks.
The HP LaserJet 2410, 2420, and 2430 printer can use a Bluetooth adapter (hp bt1300) to
incorporate Bluetooth wireless technology. The adapter is available for either USB or parallel
connections. The adapter has a 10-meter line-of-site operation range in the 2.5 GHz ISM band and
can achieve data transfer rates up to 723 Kbps. The device supports the following Bluetooth profiles:
■ Hardcopy Cable Replacement Profile (HCRP)
■ Serial Port Profile (SPP)
■ Object Push Profile (OPP)
■ Basic Imaging Profile (BIP)
■ Basic Printing Profile (BPP) with XHTML-Print
Remote firmware update
The HP LaserJet 2410, 2420, and 2430 printers feature remote firmware update (RFU) capability.
The method for downloading remote firmware updates from the Web site is similar to that used to
download the latest printing-system software and print drivers.
The process for remotely upgrading firmware involves three steps:
1 Determine the current level of firmware that is installed on the printer.
2 Go to the HP Web site and download the latest firmware to your computer.
3 Download the new firmware to the product.
Determining the current level of firmware
To determine the current level of firmware, view the configuration page. To print a configuration
page, follow these instructions.
ELECT
1 Press the S
2 Press the up and down buttons to scroll to INFORMATION, and then press the S
3 Press the up and down buttons to scroll to PRINT CONFIGURATION.
4 Press the S
button (the one with the check mark) to open the menus.
ELECT
button to print the configuration page.
ELECT
button.
5 Look in the "Printer Information" section on the configuration page for the firmware date code.
The firmware date code looks something like this: 20031002 07.000.0.
56 2 Software description
Downloading the new firmware from the HP Web site
For support information about downloading new firmware from the Web, go to www.hp.com/go/
lj2410_firmware for the HP LaserJet 2410 printer, www.hp.com/go/lj2420_firmware for the HP
LaserJet 2420 printer, or
The product can receive an .RFU update to the firmware when the product is in a READY state. The
product waits for all of the I/O channels to become idle before performing the update.
NOTE If the firmware update involves a change in the format of nonvolatile random-access
memory (NVRAM), any menu settings that are changed from the default settings will return to
default settings. The settings must be changed again if you want them to be different from the
defaults. Examples of settings that are affected in this way are tray types, default symbol sets,
and Web-access alerts.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for
the product to reinitialize. The I/O transfer time depends on a number of things, including the speed
of the host computer that is sending the update and the I/O method (parallel or network). The
reinitialization time depends on the specific hardware configuration of the product, such as the
number of EIO devices installed, the presence of external paper-handling devices, and the amount of
memory that is installed.
If the remote firmware update process is interrupted before the firmware is downloaded (while
RECEIVING UPGRADE appears on the control-panel display), the firmware file must be sent again.
If power is lost during the flash dual inline memory module (DIMM) update (while PERFORMING
UPGRADE appears on the control-panel display), the update is interrupted and the message
RESEND UPGRADE appears (in English only) on the control-panel display. The update must now
be sent only by a computer that is attached to the parallel port of the product.
www.hp.com/go/lj2430_firmware for the HP LaserJet 2430 printer.
Software description
Finally, any print jobs that are ahead of the .RFU job in the queue are printed before the update is
processed.
Use one of the following methods to update your product firmware.
Remote firmware update by using FTP through a browser
Complete the following steps to update the product firmware by using file transfer protocol (FTP)
through a browser.
NOTE The following instructions can be used on Windows or Macintosh operating systems.
1 Take note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the
second page of the configuration page printout. To print a configuration page, see
the current level of firmware.
2 Open a browser window.
3
In the address line of the browser, type ftp://<IPADDRESS>, where <IPADDRESS> is the TCP/
IP address of your product. For example, if the TCP/IP address is 192.168.0.90, type
FTP://192.168.0.90
4 Locate the downloaded .RFU file for the product.
5 Drag and drop the .RFU file onto the PORT1 icon in the browser window.
Determining
Technology background information 57
NOTE The product automatically restarts the firmware to activate the update. At the end of
the update process, the READY message appears on the control panel.
Remote firmware update by using FTP on a direct network connection
If the product uses a direct network connection, use file transfer protocol (FTP) to update your
firmware. Complete the following steps for your operating system.
Windows operating systems
Software description
1 Take note of the TCP/IP address on the EIO Jetdirect page. The HP Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
current level of firmware.
2 Open a command window on your computer.
3
Type ftp <TCP/IP printer ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type ftp 192.168.0.90.
4 Press Enter on the keyboard.
5 When prompted for the user name, press Enter.
6 When prompted for the password, press Enter.
7
Type bin at the command prompt.
8 Press Enter. The message 200 Type set to I, Using binary mode to transfer files appears in
the command window.
9
Type put <FILENAME>, where <FILENAME> is the name of the .RFU file that was downloaded
from the Web, including the path. For example, type put C:\LJ\2410FW.RFU and then press
Enter.
Determining the
NOTE Before connecting to the product, make sure that the product is not in Sleep
mode. Also make sure that any error messages are cleared from the control-panel display.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type put "c:\My Documents\LJ\2410fw.rfu" .
The following series of messages appears in the command window:
● 200 PORT command successful
● 150 Opening BINARY mode data connection
● 226 Ready
● 226 Processing Job
● 226 Transfer complete
After these messages appear, a message containing transfer-speed information appears.
58 2 Software description
10 The download process begins and the firmware is updated on the product. This can take about
five minutes. Let the process finish without further interaction with the product or the computer.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
11
At the command prompt, type bye to exit the FTP command.
12
At the command prompt, type exit to return to the Windows interface.
Macintosh operating systems
1 Take note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the
second page of the configuration page printout. To print a configuration page, see
the current level of firmware.
2 Open a Terminal window on your Macintosh. You can find the Terminal application on the
computer hard drive in the Applications/Utilities folder.
3
Type FTP <TCP/IP printer ADDRESS> For example, if the TCP/IP address is 192.168.0.90,
type FTP 192.168.0.90
4 Press Enter on the keyboard.
5 When prompted for a user name and password, press Enter.
Determining
Software description
6
Type put <path>, where <path> is the location where the .RFU file was downloaded from the
Web, including the path. For example, type put /username/desktop/2410fw.rfu and then
press Enter.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type put "/user name/desktop/2410FW.RFU".
To ensure that the entire path to the .RFU file is placed in the put command, type put and
a space, and then drag and drop the .RFU file onto the terminal window. The complete
path to the file is automatically placed after the put command .
7 The download process begins and the firmware is updated. This can take about five minutes. Let
the process finish without further interaction with the product or the computer.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
Remote firmware update through a local Windows port
If the product is connected through a local port (parallel), then you can send the .RFU file directly to
the product by using a COPY command from a command prompt or an MS-DOS window. At the
command prompt, perform the following steps for your operating system.
Technology background information 59
Windows 98 or Windows Me
1 From a command prompt or in an MS-DOS window, type:
Mode lpt1:,,p
NOTE If the product is attached to a parallel port other than LPT1, then substitute the
correct LPT port number in the mode command.
2 Press Enter on the keyboard. The response you receive should be similar to these examples:
Software description
> LPT1 Not Rerouted
> Resident portion of MODE loaded
> Infinite retry on parallel printer time-out
3
At a command prompt, type copy /b <FILENAME> <PORTNAME>, where <FILENAME> is the
name of the .RFU file (including the path) and <PORTNAME> is the name of the appropriate
product port (such as LPT1). For example, type C:\>copy /b c:\2410fw.rfu lpt1
4 Press Enter on the keyboard. The messages that are described in Printer messages during the
firmware update appear on the control panel.
5 Print a configuration page and verify that the firmware revision number matches the revision of
the current update.
6
Type exit at the command prompt to close the command window.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents\2410fw.rfu"
lpt1
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
60 2 Software description
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The .RFU file can be sent directly to the product by typing a copy command at a command prompt
or in an MS-DOS window.
1
At a command prompt, type copy /b <FILENAME> <PORTNAME> , where <FILENAME> is
the name of the .RFU file (including the path) and <PORTNAME> is the name of the appropriate
printer port (such as LPT1). For example, type C:\>copy /b c:\2410fw.rfu lpt1
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents\2410fw.rfu"
lpt1
2 Press Enter on the keyboard. The messages described in the section Printer messages during
the firmware update appear on the control panel.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
3
At the command prompt, type exit to close the command window.
Remote firmware update through a Windows network
If the product is shared on a Windows network, follow these instructions.
Software description
1
From a command prompt or in an MS-DOS window, type copy /b <FILENAME> \
\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the .RFU file
(including the path), <COMPUTERNAME> is the name of the computer from which the product is
being shared, and <SHARENAME> is the product share name. For example, type C:\>copy /b
c:\2410fw.rfu \\your_server\your_computer
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents\2410fw.rfu" \
\your_server\your_computer
2 Press Enter on the keyboard. The messages that are described in Printer messages during the
firmware update appear on the control panel. The message 1 file(s) copied appears on the
computer screen.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
Remote firmware update for UNIX systems
For UNIX systems, any command method that delivers the .RFU file to the product is acceptable,
including the following:
At the command prompt, type cp /home/yourmachine/FILENAME /dev/parallel>, where </home/
yourmachine/FILENAME> is the location of the .RFU file.
NOTE The product automatically restarts the firmware to activate the update. At the end of
the update process, the READY message appears on the control panel.
Technology background information 61
Remote firmware update by using Fetch (Mac OS 9.x only)
For Mac OS 9.x, a shareware program called Fetch provides FTP control for a put command.
Download and install the program from
Complete the following steps to update the product firmware by using Fetch.
1 Start the program by clicking on the Fetch icon.
2 Type the IP address of the product in the Host: box.
download.com.com/3000-2151-10182446.html.
Software description
3 Click the Put Files button and browse to the location of the .RFU file.
4 Double-click the file to select it and download it to the product. A confirmation message appears
in the main window.
5 Click OK.
Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x only)
Complete the following steps to update the firmware by using the HP LaserJet Utility.
1 Make sure that you have the tools and files that are necessary for the update. You will need the
HP LaserJet Utility and the .RFU file, which is the firmware file for the product.
The HP LaserJet Utility can be found on the HP LaserJet 2410, 2420, and 2430 printing-system
software CD-ROM that came with the product. If you do not have the CD-ROM, you can obtain
the HP LaserJet Utility by downloading the latest product installer from
The firmware file (.RFU file) can be downloaded from
HP LaserJet 2410 printer,
www.hp.com/go/lj2430_firmware for the HP LaserJet 2430 printer.
See
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
www.hp.com.
www.hp.com/go/lj2410_firmware for the
www.hp.com/go/lj2420_firmware for the HP LaserJet 2420 printer, or
Downloading the new firmware from the HP Web site for more information.
After you have the firmware file and the HP LaserJet Utility, you are ready to begin the update
process.
2 Open the HP LaserJet Utility.
3 Click Select Printer and locate the product that you would like to update on the network. Select
the product on the right side of the dialog box, and click OK. An information dialog box for the
HP LaserJet 2410, 2420, and 2430 printer appears.
4 On the left side of the information dialog box, click Files. A dialog box appears where you can
select a file to be downloaded to the product.
5 Click Select File.
62 2 Software description
6 Locate the .RFU file on your hard disk, and click the file name to highlight it. Click Select. The
Files dialog boxes update to show the .RFU file under File to download.
7 Click Download. The HP LaserJet Utility starts downloading the file to the product. A progress
bar shows how much of the file has been downloaded. While the file is downloading, the
RECEIVING UPGRADE message appears on the control-panel display on the product. After the
file has downloaded to the product, the PERFORMING UPGRADE message appears on the
control-panel display.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
Remote firmware update by using the LPR command
NOTE This remote firmware update method is for use in Windows NT 4.0, Windows 2000,
Windows XP, and Windows Server 2003.
Complete the following steps to update the firmware by using the LPR command.
1
From a command window, type lpr -P <IPADDRESS> -S <IPADDRESS> -o l <FILENAME> OR- lpr -S <IPADDRESS> -Pbinps <FILENAME>, where <IPADDRESS> can be either the
TCP/IP address or the hostname of the product, and where <FILENAME> is the filename of
the .RFU file.
Software description
NOTE The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L",
not the numeral 1. This parameter sets the transport protocol to binary mode.
2 Press Enter on the keyboard. The messages described in the section Printer messages during
the firmware update appear on the control panel.
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
3
Type exit at the command prompt to close the command window.
Remote firmware update through HP Web Jetadmin
This procedure requires that you install HP Web Jetadmin V7.8 or later on your computer. Complete
the following steps to update a single product through HP Web Jetadmin after downloading the .RFU
file from the HP Web site.
1 Start HP Web Jetadmin.
2 Type the TCP/IP address or IP host name of the product in the Quick Device Find field, and
then click Go. The product Status window opens.
3 Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to
the Device Lists folder.
4 Expand the Device Lists folder and select All Devices. Locate the product that you want to
update in the list of products, and click to select it.
5 Locate the drop-down box for Device Tools in the upper-right corner of the window. Select
Update Printer Firmware from the choose action list.
Technology background information 63
6 If the name of the .RFU file is not listed in the All Available Images dialog box, click Browse in
the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that
you downloaded from the Web at the start of this procedure. If the filename is listed, select it.
7 Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server.
8 Refresh the browser.
9 Select the .RFU file from the Printer Firmware Update drop-down menu.
10 Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the product. The
Software description
messages that are described in
control panel.
HP Web Jetadmin V7.8 and later can also be used to perform multiple or unattended installations.
Complete the following steps for multiple or unattended installations.
1 Start HP Web Jetadmin.
2 Create a device group. A simple way to do this is to follow these steps:
a. Click Device Management, and then click All Devices.
Printer messages during the firmware update appear on the
NOTE The product automatically restarts the firmware to activate the update. At the end
of the update process, the READY message appears on the control panel.
-or-
b. Shift-click to select products that you want to be included in the group, and then click OK.
-or-
c. When prompted, type a name for the new device group, and then click OK.
3 To modify several products in a group, click the group name, and then click Open.
4 The drop-down menu for Device Group Tools appears on the right side of the window. Scroll if
necessary to view it.
5 In the Device Group Tools drop-down box, select an action. Type in the appropriate
information. Click Return to Device Group when finished.
Printer messages during the firmware update
Three messages appear during a normal update process.
Table 2-6 Update messages
Printer message Explanation
RECEIVING UPGRADE This message appears from the time the product recognizes the beginning of an .RFU
update until the time the product has verified the validity and integrity of the .RFU update.
PERFORMING UPGRADE This message appears while the product is actually reprogramming the firmware.
INITIALIZING This message appears from the time the product has finished reprogramming the DIMM
64 2 Software description
until the product reinitializes.
NOTE To verify that the firmware update succeeded, print a new configuration page from the
control panel and verify that the firmware date code on the configuration page has changed.
Troubleshooting a firmware update
The following table lists the causes and results of possible interruptions to the firmware update.
Table 2-7 Troubleshooting a firmware update
Cause Result
The job was cancelled from the control panel. No update has occurred.
A break in the I/O stream occurred during send (for
example, the parallel cable was removed).
A power cycle occurred during the RECEIVING UPGRADE
process.
A power cycle occurred during the PERFORMING
UPGRADE process.
A power cycle occurred during the INITIALIZING process. The update has been completed.
No update has occurred.
No update has occurred.
No update has occurred. Resend the update through a
parallel port.
Print jobs that are sent to the product while an update is in process do not interrupt the update.
The following table lists possible reasons for the failure of a remote firmware update and the
corrective action that is required for each situation.
Table 2-8 Troubleshooting a firmware update failure
Reason for firmware update failure Corrective action
The .RFU file is corrupted. The product recognizes that the file is corrupted and rejects the update.
Download the file again and send the new file to the product. Download the file
from www.hp.com/go/lj2410_firmware for the HP LaserJet 2410 printer,
www.hp.com/go/lj2420_firmware for the HP LaserJet 2420 printer, or
www.hp.com/go/lj2430_firmware for the HP LaserJet 2430 printer.
The wrong product is contained in
the .RFU file.
The product recognizes the printer mismatch and rejects the update. Download
the correct file and send it to the product. Download the file from
lj2410_firmware for the HP LaserJet 2410 printer, www.hp.com/go/
lj2420_firmware for the HP LaserJet 2420 printer, or www.hp.com/go/
lj2430_firmware for the HP LaserJet 2430 printer.
www.hp.com/go/
Software description
The upgrade was interrupted. See Troubleshooting a firmware update.
A flash hardware failure occurred. Although it is extremely unlikely, the product might have a hardware failure. Call
technical support to address the problem (see the flyer that came with the
product for a local telephone support list).
NOTE All HP LaserJet products leave the factory with the most recent firmware version
installed. If a remote firmware update fails, the .RFU file must be sent over a parallel port
connection.
Technology background information 65
Printing print-ready documents from a command line
Documents in the following file formats can be printed by using a command line. That is, they do not
need to be opened in a software program that supports the file format (such as the Adobe Acrobat or
Acrobat Reader programs for .PDF files), but can be sent directly to the product using a command
line.
■ HP LaserJet Printer Control Language (.PCL)
■ Portable Document Format (.PDF)
Software description
■ Postscript (.PS)
■ Text (.TXT)
Use one of the following methods to send print-ready files to your product.
NOTE The examples that are used in this section are for printing .PDF documents.
However, any print-ready file type can be substituted.
Print-ready file printing by using FTP through a browser
Complete the following steps to print print-ready files from a command line by using FTP through a
browser.
NOTE The following instructions can be used on Windows or Macintosh operating systems.
1 Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
current level of firmware.
2 Open a browser window.
3
In the address line of the browser, type ftp://<IPADDRESS>. For example, if the TCP/IP
address of your product is 192.168.0.90, type FTP 192.168.0.90
Determining the
4 Locate the print-ready file for the product.
5 Drag and drop the print-ready file onto the PORT1 icon in the browser window.
Print-ready file printing by using FTP on a direct network connection
If the HP LaserJet 2410, 2420, and 2430 printer uses a direct network connection, use file transfer
protocol (FTP) to print a print-ready file. Complete the following steps for the operating system.
Windows operating systems
1 Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
current level of firmware.
2 Open a command window on your computer.
66 2 Software description
Determining the
3
Type ftp <TCP/IP printer ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type ftp 192.168.0.90
4 Press Enter on the keyboard.
5 When prompted for the user name, press Enter.
6 When prompted for the password, press Enter.
7
Type bin at the command prompt.
8 Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in
the command window.
9
Type put <FILENAME>, where <FILENAME> is the name of the print-ready file to be printed,
including the path. For example, type put C:\LJ\SAMPLE_DOC.PDF, and then press Enter.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type put "C:\MY DOCUMENTS\LJ\SAMPLE_DOC.PDF"
The following series of messages appears in the command window:
200 PORT command successful
150 Opening BINARY mode data connection
226 Ready
226 Processing Job
10 Your print-ready file prints.
Macintosh operating systems
1 Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
Determining the
current level of firmware.
2 Open a Terminal window on your Macintosh. You can find the Terminal application on the
computer hard drive in the Applications/Utilities folder.
3
Type FTP <TCP/IP printer ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type FTP 192.168.0.90
4 Press Enter on the keyboard.
Software description
5 When prompted for a user name and password, press Enter.
6
Type put <path>, where <path> is the location where the print-ready file was downloaded from
the Web. For example, type put /username/desktop/SAMPLE_DOC.PDF, and then press Enter.
Technology background information 67
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type put "/user name/desktop/SAMPLE_DOC.PDF"
To ensure that the entire path to the print-ready file is placed in the put command, type
put and a space and then click and drag the print-ready file onto the terminal window. The
complete path to the file is automatically placed after the put command.
7 Your print-ready file prints.
Software description
Print-ready printing by using a local Windows port
To print from the command line by using a local Windows port, follow the instructions in this section
for your operating system.
Windows 98 or Windows Me
1
From a command prompt or in an MS-DOS window, type Mode lpt1:,,p
2 Press Enter on the keyboard. The response you receive should be similar to these examples:
> LPT1 Not Rerouted
> Resident portion of MODE loaded
> Infinite retry on parallel printer time-out
3
At a command prompt, type copy /b <FILENAME> <PORTNAME>, where <FILENAME> is the
name of the print-ready file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example, at the c:\> command prompt, type copy /
b c:\SAMPLE_DOC.pdf lpt1
NOTE If the product is attached to a parallel port other than LPT1, then substitute the
proper LPT port number in the mode command.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents
\SAMPLE_DOC.pdf"
4 Press Enter on the keyboard. The message PROCESSING JOB appears on the control panel,
and the job prints.
5
At the command prompt, type exit to close the command window.
68 2 Software description
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The print-ready file can be sent directly to the product by typing a copy command at a command
prompt or in an MS-DOS window.
1
At a command prompt, type copy/b <FILENAME> <PORTNAME>, where <FILENAME> is the
name of the print-ready file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example, type C:\>copy /b c:\SAMPLE_DOC.pdf
lpt1
2 Press Enter on the keyboard.
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents
\SAMPLE_DOC.pdf". The message PROCESSING JOB appears on the control panel,
and the job prints.
3
At the command prompt, type exit to close the command window.
Print-ready file printing in a Windows network
If the product is shared on a Windows network, complete the following steps.
1
From a command prompt or in an MS-DOS window, type copy /b <FILENAME> \
\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the print-ready
file (including the path), <COMPUTERNAME> is the name of the computer from which the
product is being shared, and <SHARENAME> is the product share name. For example, type C:
\>copy /b c:\SAMPLE_DOC.pdf \\your_server\sharename
NOTE If the file name or path includes a space, you must enclose the file name or path
in quotation marks. For example, type C:\>copy /b "c:\My Documents
\SAMPLE_DOC.pdf" \\your_server\sharename
2 Press Enter on the keyboard. The message PROCESSING JOB appears on the control panel,
and the job prints. The message 1 file(s) copied appears on the computer screen.
Print-ready file printing in UNIX systems
For UNIX systems, any command method that delivers the print-ready file to the product is
acceptable, including the following:
At the command prompt, type cp </home/yourmachine/FILENAME/ dev/parallel>, where </
home/yourmachine/FILENAME> is the location of the print-ready file.
Software description
Print-ready file printing by using Fetch (Mac OS 9.x only)
For Mac OS 9.x, a shareware program called Fetch provides FTP control for a put command.
Download and install the program from
Technology background information 69
download.com.com/3000-2151-10182446.html.
Complete the following steps to print print-ready files by using Fetch.
1 Start the program by clicking the Fetch icon.
2 Enter the IP address of the product in the Host: box.
3 Click the Put Files button and browse to the location of the print-ready file.
4 Double-click the file to select it and download it to the product. A confirmation message appears
in the main window.
Software description
5 Click OK.
File printing by using the HP LaserJet Utility (Mac OS 9.x only)
Complete the following steps to print a print-ready file by using the HP LaserJet Utility.
1 Make sure that you have the tools and files necessary for the update. You will need the
HP LaserJet Utility and the print-ready file that you want to print.
The HP LaserJet Utility can be found on the HP LaserJet 2410, 2420, and 2430 printing-system
software CD that came with the product. If you do not have the CD, you can obtain the
HP LaserJet Utility by downloading the latest product installer from
After you have the HP LaserJet Utility and you know the location of the print-ready file that you
want to print, you are ready to begin the command-line printing process.
2 Open the HP LaserJet Utility.
3 Click Select Printer and locate the product that you would like to upgrade on the network.
4 Select the product on the right side of the dialog box, and click OK. An information dialog box for
the HP LaserJet 2410, 2420, and 2430 printer appears.
5 On the left side of the information dialog box, click Files. A dialog box appears where you can
select a file to be downloaded to the product.
6 Click Select File.
www.hp.com.
7 On your hard disk, locate the print-ready file that you want to print, and click the file name to
highlight it. Then click Select. The Files dialog box updates showing the .print-ready file that you
want to print under File to download.
8 Click Download.
The HP LaserJet Utility starts downloading the file to the product. A progress bar keeps you
updated on how much of the file has been downloaded. While the file is downloading, the
PROCESSING JOB message appears on the control-panel display on the product, and the printready file prints.
Print-ready file printing by using the LPR command
NOTE This command-line printing method is for use in Windows NT 4.0, Windows 2000,
Windows XP, and Windows Server 2003.
70 2 Software description
Complete the following steps to print a print-ready file by using the LPR command.
1 Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
Determining the
current level of firmware.
2
From a command window, type lpr -P IPADDRESS -S IPADDRESS -o l FILENAME
lpr -S <IPADDRESS> -Pbinps <FILENAME>, where IPADDRESS can be either the TCP/IP
address or the host name of the product, and where FILENAME is the file name of the printready file.
NOTE The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L",
not the numeral 1. This parameter sets the transport protocol to binary mode.
3 The file prints, but no further messages appear in the command prompt window.
4
Type exit at the command prompt to close the command window.
Driver-feature comparison in various operating systems
The following tables detail the software features that are available for each driver type and for each
supported operating system that the HP LaserJet 2410, 2420, and 2430 printer supports. The
printing-system drivers for Windows 98, Windows 98, and Windows NT 4.0 are the HP Traditional
PCL 5e Driver, HP Traditional PCL 6 Driver, and PS Emulation Driver. The printing-system drivers
for Windows 2000, Windows XP, and Windows Server 2003 are the new HP unidrivers, with a user
interface look and feel that is consistent across the HP PCL 6 Unidriver, HP PCL 5e Unidriver, and
PS Emulation Unidriver.
Software description
For more information about the HP traditional PCL 6, PCL 5e, and PS emulation drivers, see
HP
traditional print drivers for Windows. For more information about the HP PCL 6, PCL 5e, and PS
emulation unidrivers, see
HP PCL 6, HP PCL 5e, and HP PS 3 emulation unidrivers for Windows.
Job stream output
Table 2-9 Driver support for job stream output feature
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
PCL 6 support x x x
PCL 5e pass-through
support
PS 3 emulation x x x
PS 1, 2 emulation x x x x
x x x
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 71
PJL/PJL Encoding
Table 2-10 Printer Job Language (PJL) and PJL encoding
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Software description
PJL support x x x x x x x x x
7-bit Encoding for PJL
(a-z, A-Z, 0-9)
8-bit Encoding for PJL
(chars 32-255)
UTF-8 encoding for
PJL (Unicode to 8-bit)
Job tracking
Table 2-11 Driver support for job tracking
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x x
x x x x x x x x x
xxx xxx xxx
Windows 2000,
Windows Server 2003
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
Postscript
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
PRN file driver
identification
Job accounting
information
Job accounting
enhancements (UUID)
Reliable Time - born on
date (PJL DMINFO)
Born on Date (PJL
TIMESTAMP)
Sending user name
with every job
x x x x x x x x
x x x x x x x
x x x x x x x
x x x x x x x
xxx xx xx
emulation
PCL 6PCL 5ePS
emulation
x x x x
PCL 6PCL 5ePS
emulation
Postscript
72 2 Software description
Connectivity
Table 2-12 Driver support for connectivity features
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Parallel (direct connect) x x x x x x x x x
Network – TCP/IP
Network - AppleTalk
PAP
USB (direct connect) x x x x x
USB (direct connect)
via 1284.4 (HP
DOT4/7.1.3)
USB (direct connect)
via 7.1.2 (Apple USB
Print)
Wireless 802.11 x
Rendezvous x
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x x x
x
x x x x
x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Software description
Bidirectional communication
Table 2-13 Driver support for bidirectional communication features
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
EAC x x x x x x x x
Status messages x x x x x x x x
Parallel (direct connect) x x x x x x x
Network - TCP/IP x x x x x x x x
Network - AppleTalk
PAP
USB (direct connect) x x x x x x
Update Now x x x x x x x x
Windows 2000,
Windows Server 2003
emulation
x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 73
Table 2-13 Driver support for bidirectional communication features (continued)
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Language Monitor
1
MasterMon, a pseudo-language monitor that is used for all HP LaserJet products for the duplex communication channel with
Software description
bidirectional communication products and to insert PJL commands into the job stream. It loads TCPMON for TCP/IP ports.
1
HP Driver Preconfiguration
Table 2-14 Driver support for HP Driver Preconfiguration
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
HP Driver
Preconfiguration
Windows NT 4.0 Windows 98, Me Macintosh
Windows 2000,
Windows Server 2003
emulation
x x x x x x x
Windows 2000,
Windows Server 2003
emulation
x x x x x x x
PCL 6PCL 5ePS
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
PCL 6PCL 5ePS
emulation
Postscript
Postscript
emulation
Feature lockout x x x x x x x
Enterprise
Autoconfiguration (EAC)
Continuous export x x x x x x x
DMC macro automation x x x x x x x
x x x x x x x x
Bundle support
Table 2-15 Bundle support
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Assign Bundle support
in Installer
Printer bundle in UI x x x x x
x x x x x x x
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
74 2 Software description
Tray and paper assignment
Table 2-16 Tray and paper assignment
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Assign paper size to tray x x x x x x x
Assign paper type to tray x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Installable options
Table 2-17 Driver support for installable options
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Duplexing unit x x x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Software description
Manual duplex enable x x x x x x x
Total memory x x x x x x x x x x
DWS (available
memory)
Additional source trays x x x x x x x x x x
Font DIMM Installer x x x x x x
Mopier enabled x x x x x x x x x x
Job storage enabled x x x x x x x x x x
x x x x x x
Technology background information 75
UI features
Table 2-18 Driver support for UI features
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Software description
UI tabs ("panels" in
Macintosh)
UI extensions x x x x x
Page preview images x x x x x x x x
Printer image bitmaps
with hot spots
Paper size dimensions x x x x x x x x
About . . . x x x x x x x x
Accessibility/Disability
(JAWS)
Accessibility
architecture
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x x x
x x x x x x x x
xxx xx xx
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
x x x x
PCL 6PCL 5ePS
emulation
Postscript
Help features
Table 2-19 Driver support for Help features
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
What's this Help (F1) x x x x x x x x x
Help button x x x x x x x
Bubble Help x x x x
MS Windows "?" Help x x x x x x x x x
Constraint Help x x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
76 2 Software description
Quick Sets
Table 2-20 Driver support for quick sets
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Print Task Quick Sets x x x x x x x
User Defined Quick Sets x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Paper Sizes
Table 2-21 Driver support for paper sizes
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Paper Sizes x x x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Software description
User Defined Custom
Paper
Edg-to-Edge Laser
x x x x x x x x x x
Media Types
Table 2-22 Driver support for media types
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
User Defined Media
Types
Combined Media Types
& Sources in program
(always NO driver UI
switch)
Combined Media Types
& Sources in program
x x x x x x x
x x x x x
xx xx
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 77
Table 2-22 Driver support for media types (continued)
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
(optional driver UI
switch)
Software description
Combined Media Types
& Sources in program
(in driver UI)
Job storage
Table 2-23 Driver support for job storage features
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Windows NT 4.0 Windows 98, Me Macintosh
Windows 2000,
Windows Server 2003
emulation
x xx
Windows 2000,
Windows Server 2003
emulation
PCL 6PCL 5ePS
emulation
Windows NT 4.0 Windows 98, Me
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Macintosh
Postscript
1
Proof and hold x x x x x x x x x x
Private job x x x x x x x x x x
Quick Copy
Stored Job
Job name x x x x x x x x x
User name x x x x x x x x x x
PIN x x x x x x x x x x
Job storage pop-up x x x x x x x
Automatic job and user
name
Job storage override x x x x x x x
1
Job Storage features are available only in Mac OS 9.x. They are not available for Mac OS X.
x x x x x x x x x
78 2 Software description
Print-quality and resolution
Table 2-24 Print-quality and resolution features
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Print-quality options x x x x x x x x
Print quality - custom
options recall
Economode x x x x x x x x x x
Print optimizations x x
Halftoning x x x
Halftoning - Custom x x x
Rendering mode
(automatic)
Send graphics as vector x x x
Send graphics as raster x x x
Send page as raster x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
x x x x
x x
PCL 6PCL 5ePS
emulation
Postscript
Software description
Use HP MEt / Use
More Memory
Manually Print on 2nd
Side / Print on
REt (Laser) x x x x x x x x
Scale patterns
(WYSIWYG)
xx xx
Reordering Options
Table 2-25 Driver support for reordering options
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Page Order (reordering
for job)
Correct Order for Rear
Bin
Windows 2000,
Windows Server 2003
emulation
x x x
xxx xx xx
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 79
Table 2-25 Driver support for reordering options (continued)
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Correct Order for
Straight Paper Path
Software description
Correct Order for Rear
Output
Correct Order for Front
Output
Resizing options
Table 2-26 Resizing options
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Windows 2000,
Windows Server 2003
emulation
Windows 2000,
Windows Server 2003
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
Postscript
Driver PCL 6PCL 5ePS
Print Document On x x x x x x x
Scale to Fit x x x x x x x
Allow Scaling from
Large Paper
% of Normal Size x x x x x x x
x x x x x x x
emulation
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Other document options
Table 2-27 Other document options
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Orientation (Portrait/
Landscape)
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Rotate by 180 degrees x x x x x x x
Number of copies x x x x x x x x x x
80 2 Software description
Table 2-27 Other document options (continued)
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Ignore Application
Collation
Collate x x x x x x x x x x
Collate - feature in
driver UI
Collate through mopy x x x x x x x x x x
Mirror image / mirrored
output
x x x
emulation
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
x x x x
x x x
PCL 6PCL 5ePS
emulation
Postscript
Watermarks
Table 2-28 Driver support for watermarks feature
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Windows NT 4.0 Windows 98, Me
Macintosh
Software description
1
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Watermarks on/off x x x x x x x x x x
First page only x x x x x x x x x x
Custom watermark
definition
Watermark angle x x x x x x x x x x
Watermark font name x x x x x x x x x x
Watermark font color x x x x x x x x x x
Watermark font shading x x x x x x x x x x
Watermark font size x x x x x x x x x x
Watermark font style x x x x x x x x x x
Locally defined
watermarks
1
Mac OS 8.5 through 9.x only; not supported by Mac X or later.
x x x x x x x x x x
x x x x x x x
emulation
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 81
Alternative source/paper type
Table 2-29 Driver support for alternate source/paper type feature
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Software description
All pages the same x x x x x x x x x x
Front cover (blank front
cover inserted)
First page x x x x x x x x
Other pages x x x x x x x x
Last page x x x x x x x
Back cover (blank back
cover inserted)
Front cover form feeder
(PI Front Cover)
Back cover form feeder
(PI Back Cover)
Windows 2000,
Windows Server 2003
emulation
x x x x x x x
x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Printing destination
Table 2-30 Driver support for printing destination feature
Operating system Windows XP (32-bit),
Windows 2000,
Windows Server 2003
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
emulation
Main bin x x x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
82 2 Software description
Finishing Options
Table 2-31 Driver support for finishing options
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
Auto Duplex / Print on
Both Sides
Manual Duplex x x x x x x x
Long Edge / Short
Edge (Flip On)
Smart Duplexing Single Page Jobs
Smart Duplexing - Odd
Page Jobs
Mixed Duplex and
Simplex in single job
Pages per Sheet (N-up) x x x x x x x x x x
Page Borders On/Off x x x x x x x x
Page Order (N-Up) x x x x x x x x
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x x x
x x x x x x x x x x
x x x x x x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Software description
Booklet Printing
(Layout in SW)
Booklet Target Size x x x x x x x
x x x x x x x
Font support
Table 2-32 Font support
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
General device font
support
Font substitution x x x x x x
Arabic, Cyrillic,
Hebrew, Greek device
Send TrueType as
Bitmap
Windows 2000,
Windows Server 2003
emulation
x x x x x x x x
x x x x x x x
xx xx xx
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Technology background information 83
Table 2-32 Font support (continued)
Operating system Windows XP (32-bit),
Driver type HP unidriver HP traditional driver HP traditional driver Macintosh
Driver PCL 6PCL 5ePS
TrueType Fonts (UI
option)
Software description
Print Text as Black x x x x x x x
Postscript-specific features
Table 2-33 Driver support for postscript-specific features
Operating system Windows XP Windows NT 4.0 Windows 98, Me Macintosh
HP unidriver HP traditional driver Postscript
Driver PS emulation PS emulation PS emulation Postscript
Postscript memory x x x
Output protocol x x x
Windows 2000,
Windows Server 2003
emulation
x x x
Windows NT 4.0 Windows 98, Me Macintosh
PCL 6PCL 5ePS
emulation
PCL 6PCL 5ePS
emulation
Postscript
Send CTRL-D before each job x x x
Send CTRL-D after each job x x x
Convert gray text to postscript gray x
Convert gray graphics to postscript gray x
Add euro currency symbol x
Job timeout x x x
Wait timeout x x x
Minimum font size to download as outline x x
Minimum font size to download as bitmap x x
Postscript language level x x x x
Send postscript error handler x x x
Negative output x x x
Printing Preferences
Postscript language level
Send postscript error handler x x x
Mirrored output
x x x x
Negative output x x x
Output options
Optimize for speed
84 2 Software description
x x x
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