Hp 240 G5, 246 G5 User Manual

HP Notebook PC (Intel)
HP 240 G5 Notebook PC
HP 246 G5 Notebook PC

Maintenance and Service Guide

© Copyright 2016, 2017 HP Development
Company, L.P.

AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.

The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7 or Windows
10 Pro systems downgraded to Windows 7
Professional: This version of Windows running
with the processor or chipsets used in this
system has limited support from Microsoft. For
more information about Microsoft’s support,
please see Microsoft’s Support Lifecycle FAQ at

https://support.microsoft.com/lifecycle

The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.

Product notice

This guide describes features that are common
to most models. Some features may not be
available on your computer.

Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.

For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Third Edition: October 2017

Second Edition: August 2016

First Edition: April 2016

Document Part Number: 855441-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

HP Notebook PC models, Intel 5th and 6th generation processors ..................................................................... 1

HP Notebook PC models, Intel 7th generation processors ................................................................................... 6

HP Notebook 240/246 G5 PC models .................................................................................................................. 10

2 External component identication ................................................................................................................ 15

Display ................................................................................................................................................................. 15

Right side ............................................................................................................................................................. 16

Left side ............................................................................................................................................................... 17

Top ........................................................................................................................................................................ 18

TouchPad ........................................................................................................................................... 18

Lights ................................................................................................................................................. 19

Button ................................................................................................................................................ 20

Keys ................................................................................................................................................... 21

Bottom ................................................................................................................................................................. 22

Service tag ........................................................................................................................................................... 23

3 Illustrated parts catalog .............................................................................................................................. 25

Computer major components .............................................................................................................................. 25

Mass storage devices ........................................................................................................................................... 29

Miscellaneous parts ............................................................................................................................................. 30

Display assembly subcomponents ...................................................................................................................... 31

4 Removal and replacement procedures preliminary requirements .................................................................... 33

Tools required ...................................................................................................................................................... 33

Service considerations ......................................................................................................................................... 33

Plastic parts ....................................................................................................................................... 33

Cables and connectors ...................................................................................................................... 33

Drive handling ................................................................................................................................... 34

Grounding guidelines ........................................................................................................................................... 34

Electrostatic discharge damage ........................................................................................................ 34

Packaging and transporting guidelines .......................................................................... 35

Workstation guidelines ................................................................................ 35

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 37

Component replacement procedures .................................................................................................................. 37

v

Battery ............................................................................................................................................... 38

Optical drive ....................................................................................................................................... 39

6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 41

Component replacement procedures .................................................................................................................. 41

Bottom cover ..................................................................................................................................... 42

Hard drive .......................................................................................................................................... 44

Solid-state drive/eMMC drive (HP Notebook PC models only) ......................................................... 46

Solid-state drive board (HP Notebook PC models only) ................................................................... 47

eMMC module .................................................................................................................................... 48

WLAN module .................................................................................................................................... 50

Memory module ................................................................................................................................ 52

RTC battery ........................................................................................................................................ 54

USB board .......................................................................................................................................... 55

Speakers ............................................................................................................................................ 56

Power button board .......................................................................................................................... 57

Heat sink assembly ........................................................................................................................... 58

Fan ..................................................................................................................................................... 61

System board .................................................................................................................................... 63

TouchPad button board ..................................................................................................................... 68

Display assembly ............................................................................................................................... 69

Power connector cable ...................................................................................................................... 77

Top cover/keyboard ........................................................................................................................... 78

7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 79

Starting Setup Utility (BIOS) ................................................................................................................................ 79

Updating Setup Utility (BIOS) .............................................................................................................................. 79

Determining the BIOS version ........................................................................................................... 79

Downloading a BIOS update .............................................................................................................. 80

8 Backing up, restoring, and recovering in Windows 10 ..................................................................................... 81

Creating recovery media and backups ................................................................................................................ 81

Creating HP Recovery media (select products only) ......................................................................... 81

Using Windows tools ........................................................................................................................................... 82

Restore and recovery ........................................................................................................................................... 83

Recovering using HP Recovery Manager ........................................................................................... 83

What you need to know before you get started ............................................................. 83

Using the HP Recovery partition (select products only) ................................................. 84

Using HP Recovery media to recover .............................................................................. 84

Changing the computer boot order ................................................................................ 85

vi

Removing the HP Recovery partition (select products only) ......................................... 85

9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 87

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 87

10 Specications ............................................................................................................................................ 89

Computer specications ...................................................................................................................................... 89

35.6-cm (14.0-in) display specications ............................................................................................................. 90

Hard drive specications ..................................................................................................................................... 91

DVD±RW SuperMulti DL Drive specications ....................................................................................................... 92

11 Statement of memory volatility .................................................................................................................. 93

Nonvolatile memory usage ................................................................................................................................. 97

Questions and answers ....................................................................................................................................... 99

Using HP Sure Start (select models only) .......................................................................................................... 100

12 Power cord set requirements .................................................................................................................... 101

Requirements for all countries .......................................................................................................................... 101

Requirements for specic countries and regions ............................................................................................. 102

13 Recycling ................................................................................................................................................ 105

Index ........................................................................................................................................................... 107

vii

viii

1 Product description

HP Notebook PC models, Intel 5th and 6th generation processors

Category Description DIS 6th

Gen
Core
(R7)

Product
name

Processor 6th generation Intel® Core™ processors

Intel Core i5-6200U (2.3-GHz, turbo up to 2.8

Intel Core i3-6100U (2.3-GHz, 2133-MHz/3-

Intel Core i3-6006U (2.0-GHz, 2133-MHz/3-

5th generation Intel processors

Intel Pentium® N3710 (1.6-GHz, turbo up to

HP Notebook PC

Model numbers: 14-am0XX, 14-aq0XX, 14­ar0XX, 14t-am000

Intel Core i7-6500U (2.5-GHz, turbo up to 3.1
GHz, 2133-MHz/4-MB L3 cache, dual, 15W)

GHz, 2133-MHz/3-MB L3 cache, dual, 15W)

MB L3 cache, dual, 15W)

MB L3 cache, dual, 15W)

Intel Core i3-5005U (2.0-GHz, 3-MB L3 cache,
1600-MHz, dual, 15W)

2.56 GHz, 1600-MHz/2-MB L3 cache, quad,
6W)

√ √ √ √ √ √ √

√

√ √

√ √

√ √

√ √

√

DIS
6th

Gen
Core
(R5)

UMA

6th
Gen

Core

DIS 5th

Gen

Core

UMA

5th Gen

Core

UMA

Pent/Ce

l

UMA
Pent/Cel,
on-board

mem

Intel Celeron® N3060 (1.6-GHz, turbo up to

2.48 GHz, 1600-MHz/2-MB L3 cache, dual,
6W)

Chipset Intel Skylake U 1-chip series √ √ √

Intel Broadwell-U 1-chip BGA √ √

Intel Braswell √ √

Graphics Internal graphics

Intel HD Graphics 5500 (Intel Broadwell U
series)

Intel HD Graphics 520 (Intel Skylake U series) √

Intel HD Graphics 405 (Intel Braswell

Pentium series)

Switchable discrete graphics √

√ √

√ √

√ √

HP Notebook PC models, Intel 5th and 6th generation processors 1

Category Description DIS 6th

Gen
Core
(R7)

AMD Radeon™ R7 M440 R16M-M1-70 with
4096 MB or 2048 GB of dedicated video
memory

DIS
6th

Gen
Core
(R5)

UMA

6th
Gen

Core

DIS 5th

Gen

Core

UMA

5th Gen

Core

UMA

Pent/Ce

l

UMA
Pent/Cel,
on-board

mem

AMD Radeon R5 M430 R16M-M1-30 with

4096 MB or 2048 MB of dedicated video
memory

Support HD Decode, DX12, and HDMI √ √ √ √ √ √ √

Panel 35.6-cm (14.0-in), high-denition (HD),

white light-emitting diode (WLED),
BrightView (1366×768) display, slim-at 3.0
mm, SVA, eDP; typical brightness: 220 nits:

35.6-cm (14.0-in), full high-denition (FHD),
white light-emitting diode (WLED),
BrightView (1920×1080) display, slim-at

3.0 mm, UWVA, eDP; typical brightness: 220
nits:

Memory Two non-customer-accessible/upgradable

memory module slots (Intel Core processors)

DDR4-2133 dual channel support

Supports up to 8 GB of system RAM in the
following congurations:

●

8192-MB total system memory
(8192×1) or (4096×2)

●

6144-MB total system memory
(4096×1) + (2048×1)

●

4096-MB total system memory
(4096×1) or (2048×2)

●

2048-MB total system memory
(2048×1)

√

√ √ √ √ √ √ √

√ √ √

Two non-customer-accessible/upgradable

memory module slots

DDR3L-1600 dual channel support

Supports up to 8 GB of system RAM in the
following congurations:

●

8192-MB total system memory
(8192×1) or (4096×2)

●

6144-MB total system memory
(4096×1) + (2048×1)

●

4096-MB total system memory
(4096×1) or (2048×2)

●

2048-MB total system memory
(2048×1)

One non-customer-accessible/upgradable

memory module slot

2 Chapter 1 Product description

√ √

√

Category Description DIS 6th

Gen
Core
(R7)

DDR3L-1600 single channel support

Supports up to 8 GB of system RAM in the
following congurations:

●

8192-MB total system memory
(8192×1)

●

4096-MB total system memory
(4096×1)

●

2048-MB total system memory
(2048×1)

DIS
6th
Gen

Core
(R5)

UMA

6th
Gen

Core

DIS 5th

Gen

Core

UMA

5th Gen

Core

UMA

Pent/Ce

l

UMA
Pent/Cel,
on-board

mem

On-board system memory

DDR3L-1600 single channel support

Supports up to 2 GB max on-board system
memory

Hard
drives

SSHD congurations

M.2 SATA-3 SSD

eMMC congurations

Supports 6.35-cm (2.5-in) SATA hard drives
in 9.5-mm (.37-in) and 7.0-mm (.28­in) thicknesses

Single hard drive congurations:

●

2-TB, 5400-rpm, 9.5-mm

●

1-TB, 5400-rpm, 9.5-mm

●

500-GB, 5400-rpm, 9.5-mm or 7.0-mm

1-TB, 5400-rpm, 9.5-mm SSHD w/8 GB NAND

500-GB, 5400-rpm, 7.0-mm SSHD w/8 GB
NAND

256 GB

128 GB

64 GB

√

√ √ √ √ √ √ √

√ √

√ √ √ √ √ √ √

32 GB √ √

Optical
drive

Webcam/
mic

Fixed, serial ATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

Supports M-disc

Supports conguration without optical drive

HP TrueVision HD: HD camera - activity LED,
USB 2.0, BSI sensor, 1280 x 720 by 30
frames per second

√ √ √ √ √ √ √

√ √ √ √ √ √ √

HP Notebook PC models, Intel 5th and 6th generation processors 3

Category Description DIS 6th

Gen
Core
(R7)

HP Webcam– 640 x 480 by 24 frames per
second

Single digital microphone

HP Noise Cancellation enabled

Audio DTS Studio Sound √ √ √ √ √ √ √

Dual speakers √ √ √ √

DIS
6th
Gen

Core
(R5)

UMA

6th
Gen

Core

DIS 5th

Gen

Core

UMA

5th Gen

Core

UMA

Pent/Ce

l

UMA
Pent/Cel,
on-board

mem

Ethernet Integrated 10/100 network interface

card (NIC)

Wireless
Network

Intel Widi support √ √ √ √

External
media card

Internal
Card

Integrated wireless options with single
antenna (M.2/PCIe):

Compatible with Miracast-certied devices

Support for the following WLAN formats:

●

Broadcom BCM43142 802.11 b/g/n 1x1
Wi-Fi + BT4.0 Combo Adapter

●

Realtek RTL8188EE-VJ 802.11b/g/n
1x1 Wi-Fi Adapter

●

Realtek RTL8723BE-VB 802.11b/g/n
1x1 Wi-Fi + BT4.0 Combo Adapter (HP
Notebook PC models only)

Compatible with Miracast-certied devices

HP Multi-Format Digital Media Reader

Support SD/SDHC/SDXC

Push-Pull Insertion/Removal

One M.2 slot for WLAN √ √ √ √ √ √ √

√ √ √ √ √ √ √

√ √ √ √ √ √ √

√ √ √ √ √ √ √

Ports HDMI version 1.4b supporting 1920 ×1080

@ 60Hz

Hot Plug/unplug and auto detect for correct
output to wide-aspect vs. standard aspect
video

RJ-45 (Ethernet)

USB 3.0 (1 port; left side)

USB 2.0 (2 ports; 1 left side, 1 right side)

AC Smart Pin adapter plug

Headphone/line out and microphone/line in
combo jack

Keyboard/
pointing
devices

Full-size textured "island style" keyboard
with numeric keypad

4 Chapter 1 Product description

√ √ √ √ √ √ √

√ √ √ √ √ √ √

Category Description DIS 6th

Gen
Core
(R7)

TouchPad with multi-touch gestures enabled

Taps enabled by default

Support Modern Trackpad Gestures

DIS
6th
Gen

Core
(R5)

UMA

6th
Gen

Core

DIS 5th

Gen

Core

UMA

5th Gen

Core

UMA

Pent/Ce

l

UMA
Pent/Cel,
on-board

mem

Power AC adapters

65-W

65-W EM

45-W √ √ √ √

1 meter power cord √ √ √ √ √ √ √

Batteries

4-cell, 41-Whr Li-ion battery

3-cell, 31-Whr Li-ion battery √ √ √ √

Security TPM 2.0

Kensington Security Lock

Operating
system

Windows 10 Home Value Notebook √

Windows 10 Home EM/SL

Windows 10 Home Value Notebook EM/SL √ √

Preinstalled

Windows 10 Home ML

Windows 10 Home High End ML

Windows 10 Home High End ML

√ √ √

√ √ √ √ √ √ √

√ √ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √ √ √

Windows 10 Home Value Notebook EM/SL 64

NB India

CPPP Windows 10 Home China/SL 64

CPPP Windows 10 Home High End China
Language Edition

FreeDOS 2.0 √ √ √ √ √ √ √

Service End-user replaceable parts

AC adapter

Battery

Optical drive

√ √

√ √ √ √ √ √

√ √ √ √ √ √ √

HP Notebook PC models, Intel 5th and 6th generation processors 5

HP Notebook PC models, Intel 7th generation processors

Category Description DIS

Product
name

Processor 7th generation Intel® Core™ processors

Intel Core i5-7200U (2.5-GHz, turbo up to 3.1

Intel Core i3-7100U (2.4-GHz, 2133-MHz/3-MB

Intel Pentium® N4200 (1.1-GHz, turbo up to 2.5

Intel Celeron® N3350 (1.1-GHz, turbo up to 2.4

Graphics Internal graphics

Intel HD Graphics 505 √

HP Notebook PC

Model numbers: 14-am1XX, 14-aq1XX, 14­ar1XX, 14t-am100

Intel Core i7-7500U (2.7-GHz, turbo up to 3.5
GHz, 2133-MHz/4-MB L3 cache, dual, 15W)

GHz, 2133-MHz/3-MB L3 cache, dual, 15W)

L3 cache, dual, 15W)

GHz, 1866-MHz/2-MB L3 cache, quad, 6W)

GHz, 1866-MHz/2-MB L3 cache, dual, 6W)

Intel HD Graphics 620

Core

M1-70

√ √ √ √ √ √

√ √

√ √

√ √

√

√ √ √

√

DIS

Core

M1-30

UMA
Core

UMA

Pent/Ce

l

UMA Pent/

Cel, on-

board mem

+eMMC

UMA Pent/

Cel, on-

board mem

+HDD

Intel HD Graphics 500 √ √ √

Switchable discrete graphics

AMD Radeon™ R7 M440 R16M-M1-70 with
4096 MB or 2048 GB of dedicated video
memory

AMD Radeon R5 M430 R16M-M1-30 with 4096

MB or 2048 MB of dedicated video memory

Support HD Decode, DX12, and HDMI √ √ √ √ √ √

Panel 35.6-cm (14.0-in), high-denition (HD), white

light-emitting diode (WLED), BrightView
(1366×768) display, slim-at 3.0 mm, SVA,
eDP; typical brightness: 220 nits

35.6-cm (14.0-in), high-denition (HD), white
light-emitting diode (WLED), BrightView
(1920×1080) display, slim-at 3.0 mm, UWVA,
eDP; typical brightness: 220 nits

Memory Two non-customer-accessible/upgradable

memory module slots (Intel Core processors)

DDR4-2133 dual channel support (DDR4-2400
bridge to DDR4-2133)

Supports up to 16 GB of system RAM in the
following congurations:

●

16384-MB total system memory (8192×2)

√

√ √

√ √ √ √ √ √

√ √ √

6 Chapter 1 Product description

Category Description DIS

Core

M1-70

●

8192-MB total system memory (8192×1)
or (4096×2)

●

6144-MB total system memory (4096×1)
+ (2048×1)

●

4096-MB total system memory (4096×1)
or (2048×2)

DIS

Core

M1-30

UMA
Core

UMA

Pent/Ce

l

UMA Pent/

Cel, on-

board mem

+eMMC

UMA Pent/

Cel, on-

board mem

+HDD

Two non-customer-accessible/upgradable

memory module slots

One non-customer-accessible/upgradable
memory module slot

DDR3L-1600 dual channel support

Supports up to 8 GB of system RAM in the
following congurations:

●

8192-MB total system memory (8192×1)
or (4096×2)

●

6144-MB total system memory (4096×1)
+ (2048×1)

●

4096-MB total system memory (4096×1)
or (2048×2)

●

2048-MB total system memory (2048×1)

On-board system memory

DDR3L-1600 single channel support

Supports up to 2 GB max on-board system
memory

Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in

9.5-mm (.37-in) and 7.0-mm (.28-

in) thicknesses

Single hard drive congurations:

1-TB, 5400-rpm, 9.5-mm

500-GB, 5400-rpm, 9.5-mm or 7.2-mm

√

√ √

√ √ √ √ √ √

SSHD congurations

1-TB, 5400-rpm, 9.5-mm SSHD w/8 GB NAND

500-GB, 5400-rpm, 7.0-mm SSHD w/8 GB NAND

M.2 SATA-3 SSD

256 GB

128 GB

eMMC congurations

64 GB

32 GB √ √

√ √

√ √ √ √ √

√

HP Notebook PC models, Intel 7th generation processors 7

Category Description DIS

Core

M1-70

DIS

Core

M1-30

UMA
Core

UMA

Pent/Ce

l

UMA Pent/

Cel, on-

board mem

+eMMC

UMA Pent/

Cel, on-

board mem

+HDD

Optical
drive

Webcam/micHP TrueVision HD: HD camera - activity LED,

Audio DTS Studio Sound √ √ √ √ √ √

Dual speakers √ √ √

Ethernet Integrated 10/100 network interface card (NIC) √ √ √ √ √ √

Wireless
Network

Fixed, serial ATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

Supports M-disc

Supports conguration without optical drive

USB 2.0, BSI sensor, 720p by 30 frames per
second

HP Webcam– 640 x 480 by 24 frames per
second

Single digital microphone

HP Noise Cancellation enabled

Integrated wireless options with single
antenna (M.2/PCIe):

Compatible with Miracast-certied devices

Support for the following WLAN formats:

●

Intel Dual Band Wireless-AC 3168 802.11
ac 1x1 WiFi + BT 4.2 Combo Adapter

●

Realtek RTL8188EE-VJ 802.11b/g/n 1x1
Wi-Fi Adapter

●

Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi
Adapter

●

Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi
+ BT4.0 Combo Adapter (HP Notebook PC
models only)

●

Realtek RTL8723BE-VB 802.11b/g/n 1x1
Wi-Fi + BT4.0 Combo Adapter (HP
Notebook PC models only)

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √ √ √

External
media card

Internal
Card

Ports HDMI version 1.4b supporting 1920 ×1200

HP Multi-Format Digital Media Reader

Support SD/SDHC/SDXC

Push-Pull Insertion/Removal

One M.2 slot for WLAN √ √ √ √ √ √

@ 60Hz

Hot Plug/unplug and auto detect for correct
output to wide-aspect vs. standard aspect
video

8 Chapter 1 Product description

√ √ √ √ √ √

√ √ √ √ √ √

Category Description DIS

Core

M1-70

RJ-45 (Ethernet)

USB 3.0 (1 port; left side)

USB 2.0 (2 ports; 1 left side, 1 right side)

AC Smart Pin adapter plug

Headphone/line out and microphone/line in
combo jack

DIS

Core

M1-30

UMA
Core

UMA

Pent/Ce

l

UMA Pent/

Cel, on-

board mem

+eMMC

UMA Pent/

Cel, on-

board mem

+HDD

Keyboard/
pointing
devices

Power AC adapters

65-W EM √ √ √ √ √ √

45-W √ √ √ √

1 meter power cord √ √ √ √ √ √

Batteries

3-cell, 31-Whr Li-ion battery √ √ √ √

Security TPM 2.0

Operating
system

Full-size textured "island style" keyboard
without numeric keypad

TouchPad with multi-touch gestures enabled

Taps enabled by default

Support Modern Trackpad Gestures

65-W

4-cell, 41-Whr Li-ion battery

Kensington Security Lock

Preinstalled

For Developed Market (ML):

Windows 10 Home ML

Windows 10 Home Plus ML

√ √ √ √ √ √

√ √

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √

Windows 10 Home Entry Notebook

Windows 10 Home Entry Notebook with
OneDrive

For Emerging Market (EM/SL):

Windows 10 Home EM/SL

Windows 10 Home Plus ML

Windows 10 Home Value Notebook EM/SL

Windows 10 Home Entry Notebook with
OneDrive EM/SL

CPPP Windows 10 Home China/SL 64

Windows 10 Home EM/SL 64 SEAP

√ √

√ √ √ √

√ √

√ √ √ √

HP Notebook PC models, Intel 7th generation processors 9

Category Description DIS

Core

M1-70

Windows 10 Home Value Notebook EM/SL 64
SEAP NB

FreeDOS 2.0 √ √ √ √ √ √

DIS

Core

M1-30

UMA
Core

UMA

Pent/Ce

l

UMA Pent/

Cel, on-

board mem

+eMMC

UMA Pent/

Cel, on-

board mem

+HDD

Service End-user replaceable parts

AC adapter

Battery

Optical drive

HP Notebook 240/246 G5 PC models

Category Description Kaby

Product
name

Processor 7th generation Intel® Core™ processors (Kaby

Intel Celeron® processor (Apollo Lake)

HP 240 G5 Notebook PC

HP 246 G5 Notebook PC

Lake)

Intel Core i5-7200U (2.5-GHz, turbo up to 3.1 GHz,
2133-MHz/3-MB L3 cache, dual, 15W)

Intel Core i3-7100U (2.4-GHz, 2133-MHz/3-MB L3
cache, dual, 15W)

Intel Celeron N3350 (1.1-GHz, turbo up to 2.4 GHz,
1866-MHz/2-MB L3 cache, dual, 6W)

√ √ √ √ √ √

SkylakeBroadwellApollo

Lake

√ √ √ √ √ √

√

√

Lake

Celeron

Braswell

Celeron

Bay Trail

Pentium

6th generation Intel processors (Skylake)

Intel Core i5-6200U (2.3-GHz, turbo up to 2.8 GHz,
1600-MHz/3-MB L3 cache, dual, 15W)

Intel Core i3-6100U (2.3-GHz, 3-MB L3 cache,
1600-MHz, dual, 15W)

Intel Core i3-6006U (2.0-GHz, 2133-MHz/3-MB L3
cache, dual, 15W)

Intel Celeron N3955U (2.0-GHz, 2133-MHz/2-MB
L3 cache, dual, 6W)

Intel Celeron N3855U (1.6-GHz, 2133-MHz/2-MB
L3 cache, dual, 6W)

5th generation Intel processors (Broadwell)

Intel Core i3-5005U (2.0-GHz, 1600-MHz/3-MB L3
cache, dual, 15W)

Intel Pentium 3825U (1.9-GHz, 1600-MHz/2-MB
L3 cache, dual, 15W)

10 Chapter 1 Product description

√

√

Category Description Kaby

Lake

SkylakeBroadwellApollo

Lake

Celeron

Braswell

Celeron

Bay Trail

Pentium

Intel Celeron processor (Braswell)

Intel Celeron N3060 (1.6-GHz, turbo up to 2.48
GHz, 1600-MHz/2-MB L3 cache, dual, 6W)

Intel Pentium processor (Bay Trail)

Intel Pentium A1020 (2.41-GHz, turbo up to 2.66
GHz, 1333-MHz/2-MB L3 cache, dual, 6W)

Graphics Internal graphics

Intel HD Graphics 620 (Intel Kaby Lake U series)

Intel HD Graphics 5500 (Intel Broadwell U) √

Intel HD Graphics 520 (Intel Skylake U)

Intel HD Graphics 510 (Intel Skylake U)

Intel HD Graphics 400 (Intel Apollo Lake Celeron) √

Intel HD Graphics 400 (Intel Braswell Celeron) √

Intel HD Graphics (Intel Bay Trail) √

Support HD Decode, DX11, and HDMI √ √ √ √ √ √

Panel 35.6-cm (14.0-in), high-denition (HD), white

light-emitting diode (WLED), anti glare
(1366×768) display, SVA slim-at 3.0 mm, eDP;
typical brightness: 220 nits

√

√

√

√

√ √ √ √ √ √

Memory Two non-customer-accessible/upgradable

memory module slots (Intel Core processors)

DDR4-2133 dual channel support

Supports up to 16 GB of system RAM in the
following congurations:

●

16384-MB total system memory (8192×2)

●

8192-MB total system memory (8192×1) or
(4096×2)

●

6144-MB total system memory (4096+2048)

●

4096-MB total system memory (4096×1) or
(2048×2)

Two non-customer-accessible/upgradable

memory module slots

DDR3L-1600 dual channel support

Supports up to 16 GB of system RAM in the
following congurations:

●

16384-MB total system memory (8192×2)

●

8192-MB total system memory (8192×1) or
(4096×2)

●

6144-MB total system memory (4096×1)
+ (2048×1)

√ √

√ √

HP Notebook 240/246 G5 PC models 11

Category Description Kaby

Lake

●

4096-MB total system memory (4096×1) or
(2048×2)

●

2048-MB total system memory (2048×1)

SkylakeBroadwellApollo

Lake

Celeron

Braswell

Celeron

Bay Trail

Pentium

One non-customer-accessible/upgradable

memory module slot

DDR3L-1600 single channel support

Supports up to 8 GB of system RAM in the
following congurations:

●

8192-MB total system memory (8192×1)

●

4096-MB total system memory (4096×1)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-

mm (.37-in) and 7.0-mm (.28-in) thicknesses

Single hard drive congurations:

●

2-TB, 5400-rpm, 9.5-mm

●

1-TB, 5400-rpm, 9.5-mm

●

500-GB, 7200-rpm or 5400-rpm, 9.5-mm or

7.0-mm

Optical
drive

Fixed, serial ATA, 9.5-mm tray load

DVD+/-RW Double-Layer SuperMulti

Supports zero power optical drive

Supports M-disc

Supports conguration without optical drive

√ √

√ √ √ √ √ √

√ √ √ √ √ √

Webcam/micHP TrueVision HD: HD camera - activity LED, USB

2.0, BSI sensor, 1280 x 720 by 30 frames per
second

HP Webcam– 640 x 480 by 24 frames per second

HP Noise Cancellation enabled

Audio DTS Studio Sound

Dual speakers

Ethernet Integrated 10/100/1000 network interface

card (NIC)

Integrated 10/100 network interface card (NIC) √

Wireless
Network

Integrated wireless options with single antenna
(M.2/PCIe):

Compatible with Miracast-certied devices

Support for the following WLAN formats:

●

Intel Dual Band Wireless-AC 3165 802.11 ac
1x1 WiFi + BT 4.2 Combo Adapter

12 Chapter 1 Product description

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √

Category Description Kaby

Lake

SkylakeBroadwellApollo

Lake

Celeron

Braswell

Celeron

Bay Trail

Pentium

Intel Widi support √ √ √

Compatible with Miracast-certied devices √ √ √ √ √

External
media card

Internal
Card

Ports VGA (Dsub 15 pin) supporting 1920 × 1200

●

Intel Dual Band Wireless-AC 3168 802.11 ac
1x1 WiFi + BT 4.2 Combo Adapter

●

Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi
+ BT4.0 Combo Adapter

●

Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi­Fi Adapter

●

Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi­Fi + BT4.0 Combo Adapter (HP Notebook PC
models only)

HP Multi-Format Digital Media Reader

Support SD/SDHC/SDXC

Push-Pull Insertion/Removal

One M.2 slot for WLAN √ √ √ √ √ √

external resolution @ 60Hz; hot plug/unplug and
auto detect for correct output to wide-aspect vs.
standard aspect video

HDMI version 1.4b supporting 1920 ×1080 @ 60Hz

RJ-45 (Ethernet)

USB 3.0 (1 port; left side)

USB 2.0 (2 ports; 1 left side, 1 right side)

AC Smart Pin adapter plug

Headphone/line out and microphone/line in
combo jack

√ √

√ √ √ √ √ √

√ √ √ √ √ √

√ √ √ √ √

HDMI version 1.4a supporting 1920 ×1080 @ 60Hz √

Keyboard/
pointing
devices

Power AC adapters

1 meter power cord √ √ √ √ √ √

Batteries

Full-size textured "island style" keyboard with
numeric keypad

TouchPad with multi-touch gestures enabled

Taps enabled by default

Support Modern Trackpad Gestures

65-W EM

45-W

4-cell, 41-Whr Li-ion battery

√ √ √ √ √ √

√ √ √

√ √ √ √ √ √

HP Notebook 240/246 G5 PC models 13

Category Description Kaby

Lake

3-cell, 31-Whr Li-ion battery √ √ √ √ √

Security TPM 2.0 √ √ √ √ √

Kensington Security Lock √ √ √ √ √ √

dTPM 2.0 √

SkylakeBroadwellApollo

Lake

Celeron

Braswell

Celeron

Bay Trail

Pentium

Operating
system

Windows 10 Professional Shape the Future MSNA

Windows 10 Professional Shape the Future MSNA

Windows 10 Pro Downgrade to Windows 7 Pro √ √ √

Windows 10 Home EM/SL √ √ √

Windows 10 Home MSNA (EM) √

FreeDOS 2.0 √ √ √ √ √

Service End-user replaceable parts

Preinstalled

Windows 10

Windows 10 Professional

(Standard)

(EM)

AC adapter

Battery

Optical drive

√ √ √ √ √

√ √ √

√ √

√ √ √

14 Chapter 1 Product description

2 External component identication

Display

Component Description

(1) Webcam light On: The webcam is in use.

(2) Webcam Records video and captures photographs. Some products allow you

to video conference and chat online using streaming video.

To use a webcam (integrated camera):

▲ Type camera in the taskbar search box, and then select

Camera.

(3) Internal microphone Records sound.

(4) WLAN antennas* Send and receive wireless signals to communicate with wireless local

area networks (WLANs).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.

To access this guide:

▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.

Display 15

Right side

Component Description

(1) Power light

(2) Drive light (select products only)

(3) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

(4) Optical drive (select products only) Depending on your computer, reads an optical disc or reads and

(5) Optical drive eject button (select products only) Releases the optical drive disc tray.

(6) Security cable slot Attaches an optional security cable to the computer.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power­saving state. The computer shuts o power to the display
and other unneeded components.

●

O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.

●

Blinking white: The hard drive is being accessed.

external drive, printer, scanner or USB hub.

writes to an optical disc.

NOTE: For disc compatibility information, type help in the

taskbar search box, select Help and Support, and then type

disc compatibility in the search box.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or
stolen.

16 Chapter 2 External component identication

Left side

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter and battery light

(3) Vent Enables airow to cool internal components.

(4) External monitor port Connects an external VGA monitor or projector.

(5) RJ-45 (network) jack/status lights Connects a network cable.

(6) HDMI port Connects an optional video or audio device, such as a high-

●

White: The AC adapter is connected and the battery is fully
charged.

●

Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is
charging.

●

O: The battery is not charging.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.

●

White: The network is connected.

●

Amber: Activity is occurring on the network.

denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.

(7) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

(8) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,

(9) Audio-out (headphone)/Audio-in (microphone)

combo jack

external drive, printer, scanner or USB hub.

Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.

Left side 17

Top

TouchPad

Component Description

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.

To access this guide:

▲ Select the Start button, select All apps, select HP Help and

Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

Component Description

(1) TouchPad zone Reads your nger gestures to move the pointer or activate items

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

18 Chapter 2 External component identication

on the screen.

Lights

Component Description

(1) Caps lock light On: Caps lock is on, which switches the key input to all capital

letters.

(2) Mute light

●

Amber: Computer sound is o.

●

O: Computer sound is on.

Top 19

Button

Component Description

(1) Power button

●

When the computer is o, press the button to turn on the
computer.

●

When the computer is on, press the button briey to
initiate Sleep.

●

When the computer is in the Sleep state, press the button
briey to exit Sleep.

●

When the computer is in Hibernation, press the button
briey to exit Hibernation.

CAUTION: Pressing and holding down the power button results

in the loss of unsaved information.

If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power
options.

▲ Type power in the taskbar search box, and then select

Power and sleep settings.

‒ or –

Right-click the Start button, and then select Power
Options.

20 Chapter 2 External component identication

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with the esc key, action keys, or the spacebar.

(3) Windows key Opens the Start menu.

NOTE: Pressing the Windows key again will close the Start

menu.

(4) Action keys Execute frequently used system functions.

Top 21

Bottom

Component Description

(1) Battery lock Locks the battery in the battery bay.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery.

(4) Vent Enables airow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.

(5) Speakers (2) Produce sound.

22 Chapter 2 External component identication