HP 2400 User Manual
hp
scanjet
2400, 3670,
3690, 3970
digital flatbed
scanners
user‘s manual
hp scanjet 2400, 3670, 3690, and 3970
digital flatbed scanners
user’s manual
copyright information
© Copyright Hewlett-Packard Company 2003
All rights reserved. Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under copyright laws.
This product incorporates Adobe’s PDF technology, which contains an implementation of
Lempel-Ziv-Welch (LZW) data compression licensed under U.S. Patent 4,558,302.
trademark credits
Adobe and the Acrobat logo are registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and other countries and regions.
Energy Star is a U.S. registered service mark of the United States Environmental Protection
Agency.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks of their respective
companies.
document warranty
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or
other damage alleged in connection with the furnishing or use of this information.
The TWAIN Toolkit is distributed as is. The developers and distributors of the TWAIN
Toolkit expressly disclaim all implied, express or statutory warranties including, without
limitation, the implied warranties of merchantability, noninfringement of third party rights
and fitness for a particular purpose. Neither the developers nor the distributors shall be
liable for damages, whether direct, indirect, special, incidental, or consequential, as a
result of the reproduction, modification, distribution, or other use of the TWAIN Toolkit.
NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL
COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at
DFARS 52.227-7013.
Material scanned by this product may be protected by governmental laws and other
regulations, such as copyright laws. The customer is solely responsible for complying with
all such laws and regulations.
product restricted material
This HP product contains the following materials that might require special handling at
end-of-life:
• mercury in the scanner fluorescent lamp and transparent materials adapter (< 5 mg)
• lead in solder
For recycling information, contact www.hp.com/go/recycle, your local authorities, or the
Electronic Industries Alliance at www.eiae.org.
For information about HP’s environmental stewardship program, see environmental
stewardship program on page 18. For product warranty information see hewlett-packard
limited warranty statement on page 17.
contents
where do I find…? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
where do I find information about…? . . . . . . . . . . . . . . . . . . . 1
where do I find documentation? . . . . . . . . . . . . . . . . . . . . . . . 2
how to use the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
transparent materials adapter (TMA) overview . . . . . . . . . . . . . 3
scanning overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
scanning with high resolutions . . . . . . . . . . . . . . . . . . . . . . . . 4
scan pictures and documents . . . . . . . . . . . . . . . . . . . . . . . . . 5
print copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
share a scanned item with friends and family using
HP Instant Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
create a photo show and save it on CD . . . . . . . . . . . . . . . . . . 7
change settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
select picture or document . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
care and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
scanner installation or setup problems . . . . . . . . . . . . . . . . . . . 9
scanner initialization problems . . . . . . . . . . . . . . . . . . . . . . . 10
frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . 11
troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
scan from the transparent materials adapter (TMA) . . . . . . . . 13
scan slides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
scan negatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
hewlett-packard limited warranty statement. . . . . . . . . . . . . . . 17
regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
environmental stewardship program . . . . . . . . . . . . . . . . . . . 18
product support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
accessibility website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
hp scanjet website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
upgraded warranty options . . . . . . . . . . . . . . . . . . . . . . . . . 24
appendix a – product specifications and options . . . . . . . . . . 25
scanner specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
transparent materials adapter (TMA) specifications . . . . . . . . . 26
environmental specifications for the scanner and TMA . . . . . . . 26
iii
where do I find…?
1
This manual describes the operation of HP Scanjet 2400, 3670, 3690, and
3970 scanners for a computer using a Microsoft® Windows® operating system.
You can find information about using the scanner with Apple® Macintosh®
systems in the following locations:
• Setup Poster
• scanner installation or setup problems on page 9
•HPPhoto & Imaging software help
where do I find information about…?
Use the following table to locate the information you need about using the
scanner, transparent materials adapter (TMA), software, troubleshooting, and
more.
Subject Location
Installation
Overview of the
scanner
Using the scanner
Troubleshooting
Uninstalling software
• Setup Poster
• HP Photo & Imaging Software Help, see HP Scanjet
Scanner Help, then Install the Scanner
• This manual, see front panel overview on page 3
(also in the HP Scanjet Scanner Help)
• HP Photo & Imaging Software Help, see HP Scanjet
Scanner Help, then Product Introduction
• This manual, see how to use the scanner on page 3
and scan from the transparent materials adapter
(TMA) on page 13
• HP Photo & Imaging Software Help, see How to
Use the Software
• This manual, see scanner installation or setup
problems on page 9, scanner initialization
problems on page 10, and frequently asked
questions on page 11
• HP Photo & Imaging Software Help, see HP Scanjet
Scanner Help, then Troubleshooting
• HP Photo & Imaging Software Help, see
Troubleshooting
• HP Photo & Imaging Software Help, see HP Scanjet
Scanner Help, then Troubleshooting, then Uninstall
the Software
1
Subject Location
Maintenance and
warranty
Product registration,
updates, newsletters
Support details,
phone numbers,
e-mail
• This manual, see care and maintenance on page 9
• This manual, see warranty on page 17
• This manual, see upgraded warranty options on
page 24 (also in HP Scanjet Scanner Help)
• www.scanjet.hp.com
• This manual, see product support on page 20 (also
in the HP Scanjet Scanner Help)
•www.hp.com/support
where do I find documentation?
Use the following table to locate documentation that is provided with your
scanner.
Document Location
Setup Poster Inside your scanner box, a single fold-out page that
provides installation and setup instructions.
User’s Manual The User's Manual is available in PDF format from a
Help menu in the scanning software and on the
HP Photo & Imaging software CD.
You may also have received a printed manual.
HP Photo & Imaging
Software Help
View the electronic help, which contains information
about using the software and scanner, in one of these
ways:
• From the Start menu, point to Programs or All
Programs, point to Hewlett-Packard, point to the
name of your scanner or to Scanners, and click
HP Photo & Imaging Software Help.
• Start HP Director, select your scanner, then click
Help.
• In the HP Photo & Imaging software, click Help, then
click HP Photo & Imaging Help.
where do I find…?
user’s manual
HP Scanjet 2400,
3670, 3690, and
3970 Sc anner He lp
(also referred to as
HP Scanjet Scanner
Help)
Documentation for
additional software
Open HP Photo & Imaging Help (see above), then click
HP Sc anjet 2400, 3670, 3690, a nd 3970 Scanner
Help.
See the documentation for additional software that
came with your scanner.
2
how to use the scanner
2
This section presents an overview of the scanner front panel and the transparent
materials adapter (TMA), and also contains information about how to use and
care for the scanner.
front panel overview
Feature Description
SCAN button Scans the picture or document so you can
preview or change the scanned image.
COPY button Scans the item and sends it to the default printer
to make copies.
HP I
NSTANT SHARE button
(HP Scanjet 3670, 3690,
and 3970 scanners only)
Scans the item and allows you to send it in e-mail,
create an album on the HP Photo website, or
order high-quality prints. (Not all services are
available in all locations.)
MEMORIES DISC CREATOR
button (HP Scanjet 3970
scanner only)
Scans the item to the Memories Disc Creator
software, where you can create a photo show on
a CD, along with background music and titles.
transparent materials adapter (TMA) overview
The TMA scans slides or negatives to the HP Scanning software, where you can
preview or change the scanned image.
Scanner model
HP Scanjet 2400 scanner None
HP Scanjet 3670 scanner Scans one 35 mm slide or two frames from a
HP Scanjet 3690 scanner
HP Scanjet 3970 scanner
Transparent materials adapter
35 mm negative strip
3
scanning overview
You can start scanning in one of three ways:
• from the front panel buttons
• from the HP Director
• from other applications
Note: The HP Scanning software can prompt you to scan additional items.
This allows you to scan multiple items and send them to the final destination
all at one time.
For Macintosh users, see where do I find…? on page 1 for information about
scanning procedures.
scan from the front panel buttons
The front panel buttons on the scanner provide shortcuts to often-used scanning
functions, such as scanning documents and pictures. Descriptions for using all the
front panel buttons are located in this chapter of the manual and the next
chapter.
scan from the hp director
Double-click the HP Director icon ( ) on the desktop to start the HP Photo &
Imaging software. The HP Director window appears. From this window you can
scan, view, or print images, get help, and more.
If the HP Director icon is not on the desktop, on the Start menu, point to Programs
or All Programs, point to Hewlett-Packard, point to the name of your scanner or
to Scanners, and then click HP Photo & Imaging Director.
how to use the scanner
scan from other applications
You can bring an image directly into an open file in one of your applications if
the application is TWAIN-compliant. Generally, the application is compliant if it
has an option such as Acquire, Scan, or Import New Object. If you are unsure
whether the application is compliant or what the option is, see the
documentation for that application.
scanning with high resolutions
An important consideration when scanning images is what resolution to use.
Should you scan at the highest possible resolution available? Should you always
scan at the same resolution as your printer? The answers to these questions
depend on a variety of factors, including what type of computer you have and
how you will use the scanned image.
Note: High resolut ion is usual ly o nly ne cessa r y when attemp ting to increase
the size of very small images (for instance, scanning a stamp-sized image,
or scanning 35 mm negatives or color slides and enlarging them to A4
size). In most cases, optimal scanning can be achieved by adjusting the
resolution of the scan to a resolution appropriate for the intended use of the
image.
user’s manual
4
chapter 2
Scanning at a resolution higher than necessary only increases your file size,
slows down printing, and in some cases makes the image impossible to print on
a particular printer.
For more information, open HP Director, select your scanner in the Select Device
list, click Help, and in the HP Photo & Imaging software help, see the hp scanjet
scanner help section.
scan pictures and documents
Use the SCAN button ( ) to scan pictures and documents.
Note: You can also use the S
the TMA. For more information, see scan from the transparent materials
adapter (TMA) on page 13.
1 Place the original face down on the scanner glass as indicated by the
reference marks on the scanner, and close the lid.
2 Press the S
3 In the dialog box that appears, select:
– Picture if you are scanning a printed photograph, graphic, slide, or
– Document if you are scanning text, both text and graphics, or any text
4 Select a destination.
5 Click Scan.
6 If you are prompted to select what you are scanning, select Original from
Glass, then click Scan.
7 In the preview that appears, select the final scan area (the area inside the
dotted lines) in the preview image.
8 Make adjustments to the preview image if needed.
9 Click Accept.
10 A dialog box appears, asking if you want to scan another image. If you
have more originals to scan, click Ye s.
– Place another original on the glass and close the lid. In the preview
– Select another image within the preview window, make adjustments,
11 When you have finished scanning your items, click No when you receive
the prompt for another scan.
The final scan area is scanned and appears in the specified destination in
Step 4.
CAN button ( ).
negatives.
that you want to edit later. (For more information on scanning
documents or text, see how do I resolve issues with scanning
documents or text? on page 12.)
window, click New Scan, make adjustments, and then click Accept.
OR
and then click Accept.
CAN button to scan slides or negatives from
5
hp scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners
how to use the scanner
print copies
Use the COPY button ( ) to scan an original and send it directly to a printer
to make copies.
1 Place the original face down on the scanner glass as indicated by the
reference marks on the scanner, and close the lid.
2 Press the C
A message appears that shows the copy progress.
3 If you want to increase the number of copies, lighten or darken the copies,
reduce or enlarge them, or change printer settings, click Cancel in the
Copy in Progress dialog box. You can then make changes to settings in the
HP Copying software.
You can also make copies from the HP Copying software in HP Director. For
more information, see the HP Photo & Imaging software help.
OPY button ( ) on the scanner.
share a scanned item with friends and family using
HP Instant Share
Use the HP INSTANT SHARE button ( ) on the front panel of your HP Scanjet
3670, 3690, or 3970 scanner to share your scanned items. Share items by
sending them in e-mail without having to attach multiple photos, creating an
album on the HP Photo website, or by ordering high-quality prints. (Not all
services are available in all locations.)
If you have an HP Scanjet 2400 scanner, you can access HP Instant Share using
the software. For more information, see the HP Photo & Imaging software help.
Note: Macintosh users, for information about how the HP Instant Share
button on your HP Scanjet scanner works, see the HP Photo & Imaging
software help, and see the help section for your scanner.
You must have an Internet connection to use HP Instant Share.
1 Place your original face down on the scanner glass as indicated by the
reference marks on the scanner, and close the lid.
2 Press the HP I
3 If you are prompted to select what you are scanning, select Original from
Glass, then click Scan.
A preview image of the scanned original appears.
4 Select the final scan area (the area inside the dotted lines) in the preview
image.
5 Make adjustments to the preview image if needed. For more information,
see the HP Photo & Imaging software help.
6 Click Accept.
NSTANT SHARE button ( ).
user’s manual
6
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