HP 2000C User Manual

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User’s Guide

English

HP 2000C

Professional Series

Color Printer

Hewlett-Packard Limited Warranty Statement

HP Product Duration of Limited Warranty

Software 90 Days Ink Cartridges 90 Days Printheads 1 Year Printer and Related HP Hardware 1 Year

A. Extent of Limited Warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided

or supported by HP; or

c. Operation outside the product’s specifications.

4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HP’s warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9. HP’s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France’s “Départements D’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer.

B. Limitations of Warranty

1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local Law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty

Statement from limiting the statutory rights of a consumer (e.g. the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce

such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the

duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

User’s Guide

English

HP 2000C

Professional Series

Color Printer

User’s Guide Number C4530-90019

Printed in U.S.A. 1/98

Acknowledgments

Arial®, Gill Sans®, Monotype®, and Times® are U.S. registered trademarks of The Monotype Corporation.

CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation plc., and scalable outlines are licensed from Agfa Division of Miles, Inc.

Graphite™ is a trademark of David Siegel. ITC Bookman® is under license from and a registered trademark of

International Typeface Corporation. Lucida® is a U.S. registered trademark of Bigelow & Holmes, Inc. Microsoft® is a U.S. registered trademark of Microsoft Corporation. Milestones™ is a trademark of The Monotype Corporation. PL™ is a trademark of Photolettering Inc. TrueType™ is a U.S. trademark of Apple Computer, Inc. Windows® is a registered trademark of Microsoft Corporation in the

U.S. and other countries.

Acknowledgments

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Printing History

Getting Started

See the HP 2000C Setup Poster for instructions on setting up your printer.

Section 1 – Printing Basics

The Printer’s Key Features . . . . . . . . . . . . . . . . . . . . . . . . .3

Understanding the Printer’s Parts and Functions . . . . .6

Using Your Printer Driver Software . . . . . . . . . . . . . . . . .11

Selecting and Using Paper . . . . . . . . . . . . . . . . . . . . . . .17

Monitoring and Replacing Ink Cartridges . . . . . . . . . .25

Maintaining and Replacing Printheads . . . . . . . . . . . .29

Using Your Printer on a Network . . . . . . . . . . . . . . . . . .35

Section 2 – Problem Solving and Maintenance

Table of Contents

Troubleshooting Printing Problems . . . . . . . . . . . . . . .37

Section 3 – Support

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Ordering Parts and Accessories . . . . . . . . . . . . . . . . . .47

Section 4 – Specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

The Printer’s Key Features

HP’s Fastest Color InkJet Printer

The HP 2000C Professional Series Color Printer delivers professional-quality documents and presentations faster than any color printer in its class.

HP’s Fastest Color InkJet Printer

• Prints black text up to 10 pages per minute.

• Prints color at twice the speed of other HP desktop printers.

Brilliant, Photo-quality Color on any Paper with HP’s PhotoREt II and ColorSmart II Technology

• PhotoREt II uses the smallest ink drop size to create more

shades of color, smoother transitions between tones, and crisper-looking output.

• ColorSmart II technology automatically optimizes print

settings and color output quality for all types of documents.

Smart Printing Saves You Time and Money

• The HP smart printing system provides status on ink levels,

maximizes printing speed, controls and monitors print quality, and automatically senses transparencies.

• The HP 2000C is network-ready for small work groups.

• The optional HP 2000C Professional Series Accessory

Paper Tray holds higher volumes of paper and expands the printer's paper capacity to 400 sheets for larger print jobs. With two media sources (IN tray and accessory paper tray), you can have access to two different media types at the same time. (See “Ordering Parts and Accessories” in this User’s Guide for part numbers and ordering information).

Section 1 Printing Basics

The Printer’s Key Features

Consistent Black and Color Print Quality with HP Printing Supplies

HP printers, printheads, and ink cartridges are all part of the HP RealLife Imaging System – designed to work together to deliver professional print quality at exceptional speeds for results that are always clear, always sharp. The HP RealLife Imaging System gives you:

• clear, crisp black text and sharp, vivid color on any kind

of paper.

• photo-perfect color images on HP special papers

and film.

• a modular ink delivery system, featuring separate ink

cartridges and printheads, which provides consistently superior print quality and a lower cost per page.

Ink Cartridges

Each HP No. Ink Cartridge is a self-contained, plug-in ink supply, separate from the printhead. The four ink cartridges never need maintenance, and are individually replaceable, so no ink is wasted. Black ink cartridges are also available in a large size (74 ml) to give you even greater value.

Built-in smart chips on all ink cartridges enable the printer to alert you when ink levels are low.

Section 1 Printing Basics

The Printer’s Key Features

Consistent Black and Color Print Quality with HP Printing Supplies

Printheads

Each HP No. Printhead is a sophisticated ink delivery device, based on HP’s industry-leading inkjet technology. The four individually replaceable printheads are engineered to last through many ink cartridges, and will continue to provide excellent printing results even when ink levels are low.

Built-in smart chips on all printheads fine-tune ink drop size and volume, for exceptionally refined print quality on all types of papers.

NOTE:

Your HP selection number takes the guesswork out of replacing HP ink cartridges and printheads. Your printer will alert you when you need to replace an ink cartridge; just remember what color ink you need, and look for HP No. to match your HP printing supplies automatically with your HP 2000C printer.

Section 1 Printing Basics

Understanding the Printer’s Parts and Functions

Printer Parts and Functions

Printhead Latch (purple)

Printhead Sockets

Paper Supports

Latch Tab (metal)

Carriage Lock (purple)

Printhead Access Cover

Buttons:

Power Pause/Cancel Print Resume

Lights:

Power (green) Attention (amber) Activity (green)

Section 1 Printing Basics

Ink Cartridge Door

Ink Cartridge Slots Paper Length Adjuster OUT Tray (removable)

Single Envelope Slot and Width Adjuster

IN Tray

Paper Width Adjuster

Understanding the Printer’s Parts and Functions

Printer Parts and Functions

OUT Tray Receives paper as it comes out of the printer. The OUT tray can

be repositioned to improve access to the IN tray, or it can be removed for maintenance tasks.

Single Envelope Slot Holds a single envelope for feeding into the printer.

Envelope Width Adjuster Slides to fit the width of the envelope.

Paper Supports Support each printed page briefly, as it dries.

IN Tray Holds stacks of paper, envelopes, or transparencies.

Paper Length Adjuster Slides left and right, out and in to fit the length of the paper

in the IN tray.

Paper Width Adjuster Slides to fit the width of the paper in the IN tray.

Ink Cartridge Door Protects and provides access to the ink cartridges.

Ink Cartridge Slots Hold the black and color ink cartridges.

Printhead Access Cover Provides access to the printhead carriage. The printhead access

cover must be closed for the printer to operate.

Printhead Carriage Holds the black and color printheads in the printhead sockets.

Printhead Sockets Hold the black and color printheads.

Printhead Latch (purple) Protects the printheads, which rest in the printhead sockets under

the latch. The printhead latch includes a hook that catches on the carriage lock.

Carriage Lock (purple) Locks the printhead latch. The hook must be engaged in the lock

for the printhead carriage to be able to move.

Latch Tab (metal) Prevents the printhead latch from being opened when the printer

is not turned on.

Section 1 Printing Basics

Understanding the Printer’s Parts and Functions

Printer Parts and Functions

Printer Parts Functions

Power Button Press once to turn the printer on and off. Also used to print a

Sample page or Diagnostic Test page (see next page).

Pause/Cancel Print Button Press once to pause printing.

Press once to start printing (when printing has been paused). Press twice in rapid succession to cancel current print job.

Resume Button Press once to resume printing after an Attention condition occurs

(such as out of paper or printhead access cover open). Also used to print a Diagnostic Test page (see next page).

Printer Lights Indications

Power Light (green) Off indicates the printer is turned off or not receiving power.

On indicates the printer is turned on and ready to print. Blinking indicates the printer is powering on or off.

Attention Light (amber) Off indicates normal printer operation.

Blinking indicates a condition that requires operator intervention (such as out of paper or printer is paused). See the Troubleshooting tab in the HP 2000C Toolbox for details on diagnosing the condition.

Activity Light (green) Off indicates the printer is idle (waiting for a print job).

Blinking indicates the printer is processing a print job.

Section 1 Printing Basics

Understanding the Printer’s Parts and Functions

Printing a Sample Page or Diagnostic Test Page Using the Printer Buttons

A Sample page is a page that demonstrates black and colored text, and graphics. The Diagnostic Test page includes information on the printer, built-in fonts, printheads, and ink cartridges.

To print a Sample page

1 With the printer on (power light on), press and hold

down the power button for 5 seconds, or until the page begins to print.

2 Release the power button.

To print a Diagnostic Test page

1 With the printer on (power light on), press and hold

down the power button.

2 Press the resume button 5 times.

3 Release the power button.

Section 1 Printing Basics

Using Your Printer Driver Software

Printer Software Components

The printer software that comes with your HP 2000C printer makes printing from Windows-based programs faster and easier than ever. This section is an overview of the components and functions of your printer software.

Printer Software Components

The printer software includes the HP 2000C printer driver and the HP 2000C Toolbox. These two components work together to provide:

• status, attention, and error messages indicating

the current state of the printer, ink cartridges, and printheads.

• tutorials for basic printing tasks.

• step-by-step troubleshooting.

• access to printer services to maintain printer

performance.

The HP 2000C printer software features HP’s exclusive ColorSmart II technology that analyzes your documents and automatically adjusts the color settings to produce the best possible color output.

ColorSmart II technology also provides:

• enhanced Internet and multimedia printing that

produces high-resolution images from lower-resolution screen images.

• sRGB color matching for consistent color output from

screen to page.

• MMX compatibility for faster color processing.

Section 1 Printing Basics

Using Your Printer Driver Software

Selecting Your Printer

To use your HP 2000C printer, make sure it is selected as the default printer.

To select your printer as the default printer–Windows 95 and Windows NT 4.0

1 Click Start, and then select Printers from the

Settings menu.

2 Click the icon for your HP 2000C printer

to select it.

3 From the File menu, select Set As Default, then close

the window.

To select your printer as the default printer–Windows 3.1

1 In the Program Manager, open the Main

program group.

2 Double-click Control Panel to open it, then

double-click Printers.

3 Select your HP 2000C printer from the Installed

Printers list, and then click Set As Default Printer.

4 Click Close and exit the Control Panel.

Section 1 Printing Basics

Using Your Printer Driver Software

Using the HP 2000C Toolbox

The HP 2000C Toolbox is a software utility that provides access to all the information you’ll need when using your printer. Information is divided into four main categories:

• Printer Status – Provides information about the current

working status of the printer and ink levels.

• How Do I? – Contains tutorials for basic printer tasks,

such as replacing ink cartridges and printheads, or printing on a variety of paper types and sizes.

• Troubleshooting – Provides step-by-step problem

solving for common printing problems.

• Services – Provides access to printer services, which

include aligning and cleaning the printheads, printing a Diagnostic Test page, testing printer communication, balancing color, and printing a page showing current ink levels.

To use the HP 2000C Toolbox, make sure the printer and computer are on. Always turn the printer on first.

Using the HP 2000C Toolbox

To open the HP 2000C Toolbox – Windows 95 and Windows NT 4.0

• Double-click the HP 2000C Toolbox icon in

the bottom-right corner of the Windows Taskbar.

• From the Start menu, choose Programs. Then, choose

HP 2000C Utilities, then HP 2000C Toolbox.

To open the HP 2000C Toolbox – Windows 3.1

• Double-click the HP 2000C Toolbox icon in the

HP 2000C Utilities Program Group.

Section 1 Printing Basics

Using Your Printer Driver Software

Changing Print Settings

The basic print settings you will need are usually selected within your software program. These settings include the number of copies, paper size, and page orientation. To get to HP’s Print Settings dialog box, see the topic “Change Print Settings” on the How Do I? tab in the HP 2000C Toolbox.

Selecting Custom HP Print Settings

HP’s Print Settings dialog box allows you to select settings that are not provided by the software program.

The Setup tab contains the following options:

• Print Quality – Use to select the level of print quality

(Best, Normal, and EconoFast).

• Paper Size – Use to select the size of paper you have

loaded in your printer.

• Paper Type – Use to select the setting that matches the

type of paper or media that you are printing on, such as plain paper, transparencies, or special HP papers.

• Paper Source – Use to select between the IN tray and

the optional accessory paper tray as the paper source, or to choose which source is used first when both trays are used for a print job.

The Features tab contains the following options:

• Two-sided Printing – Use to print on both sides of

the paper.

• Pages Per Sheet – Use to print 1, 2, or 4 pages on each

sheet of paper.

• Poster Printing – Use to print a single-page document

onto 4, 9, or 16 sheets of paper, which can be pasted together to form one poster-size document.

Section 1 Printing Basics

Using Your Printer Driver Software

• Orientation – Use to select the direction in which

information is printed on a page. Portrait prints across the width of the page, letter style. Landscape prints across the length of the page, spreadsheet style.

• Ordered Printing – Use to print the pages of your

document in reverse order (last page first).

• Copies – Use to select the number of copies you wish

to print.

The Color tab contains the following options:

• Automatic – Select this option to allow ColorSmart II

technology to provide the best print quality and intensity settings for every individual area on the printed page. This is the recommended setting for all documents.

• Manual – Use to manually adjust the intensity settings for

the whole document.

• Print in Grayscale – Use to print color documents in shades

of gray for better photocopying results.

The Services tab contains the following options:

• Align the Printheads – The HP 2000C printer

automatically aligns the printheads to continually provide the best print quality. Do not use this option unless

directed by a specific troubleshooting procedure.

• Clean the Printheads – Select this option when print quality

has noticeably decreased, or when troubleshooting instructions recommend doing so.

• Print a Test Page – Select this option to verify that the

printer is working properly, and that the printer connection meets minimum standards.

• Test Printer Communication – Select this option to test the

communication status between the printer and computer.

• Calibrate Color – Use to balance printed color tints. Do not

perform a color calibration unless directed by a specific troubleshooting procedure.

Changing Print Settings

Section 1 Printing Basics

Selecting and Using Paper

The HP 2000C printer works well with most plain photocopy paper, postcards, index cards, transparencies, envelopes, and labels, and will print on 100% recycled papers that comply with DIN 19 309. For best results, use HP Premium and Deluxe papers and transparencies.

Paper Recommendations

Your HP 2000C printer is designed to work well on most common office paper types and with quality 25% cotton bond paper. Because your printer uses ink to produce an image, paper that accepts ink well produces the best results.

It is best to test a variety of paper types before buying large quantities. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for the best-quality results.

Paper Recommendations

Tips for Selecting Paper

•

Always use paper that conforms with those listed under “Recommended Media Weight and Sizes,” near the end of the Printer Specifications section of this User’s Guide.

• Test a sample of a particular paper to ensure that it is compatible with

the printer and produces acceptable print quality before purchasing large quantities.

• Do not use damaged, curled, or wrinkled media. Do not use paper with

cutouts or perforations.

• Do not use paper that is too thin, has a slick texture, or “stretches” easily.

It can feed improperly through the printer’s paper path.

• Do not use multiple-part forms.

• Avoid using paper that is heavily textured or embossed. It often does not

accept ink well and can cause poorly filled graphics or text.

Section 1 Printing Basics

Selecting and Using Paper

HP Special Media

NOTE:

For information on printing on both sides of the page, HP Premium papers, labels, custom-sized paper, cards, single and multiple envelopes, and printing booklets, see the topic “Print on a Variety of Paper Types and Sizes” on the How Do I? tab in the HP 2000C Toolbox. You also may want to look for printing-related topics in the HP 2000C Toolbox index.

Tips for Using Paper

•

Load only one paper type at a time into the IN tray or accessory paper tray.

• Before inserting a stack of paper into the IN tray or the accessory paper

tray, tap the edges on a flat surface to even it out.

• Always insert paper print side down, with the right edge of the paper

aligned against the right edge of the IN tray or accessory paper tray.

• Do not load a stack of more than 150 sheets (5/8 in. or 16 mm thick) of

paper into the IN tray at one time. For the HP 2000C Professional Series Accessory Paper Tray, do not load a stack of more than 250 sheets (1 in. or 26 mm thick) of paper at one time.

HP Special Media

HP offers a wide variety of special media designed to produce exceptional black and color print quality on all your printed documents. Use these HP papers when you want the most vivid color and the sharpest text.

Section 1 Printing Basics

HP Bright White InkJet Paper

HP Bright White InkJet Paper is an excellent common paper type for everyday use with your HP 2000C printer. It is available from most office supply stores at prices comparable to other standard paper choices.

HP Premium InkJet Paper

Use HP Premium InkJet Paper for printing presentations, final copies of important documents, charts, and graphs. HP Premium InkJet Paper gives you sharper, brighter colors and superior black text compared to plain paper.

Selecting and Using Paper

HP Premium InkJet Heavyweight Paper

This heavyweight matte paper is coated on both sides for sharp, vivid, two-sided printing. HP Premium InkJet Heavyweight Paper produces high-resolution color images on a sturdy, durable surface with near-photographic quality. Ideal for report covers, special presentations, brochures, mailers, and calendars.

HP Photo Paper

This heavyweight, double-sided paper is glossy on one side and matte on the other. It is ideal for creating photo projects.

HP Premium Photo Paper

Use HP Premium Photo Paper for printing photos with a glossy finish.

HP Special Media

HP Deluxe Photo Paper

For the best flesh tones and true-to-life landscape colors, use HP Deluxe Photo Paper. Kodak Image Enhancements will be used only when HP Deluxe Photo Paper is selected in the HP Print Settings dialog box. HP Deluxe Photo Paper and Kodak Image Enhancements are specifically designed by HP and Kodak for your HP 2000C printer.

HP Premium InkJet Transparency Film

For best results, use HP Premium InkJet Transparency Film, which is specifically designed to work with your HP 2000C printer. The film coating on HP Premium InkJet Transparency Film has been specially designed to work with HP inks to give you crisp images and text, and faster drying times.

Section 1 Printing Basics

Selecting and Using Paper

HP Special Media

HP Premium InkJet Rapid-Dry Transparencies

Specially formulated, this premium film is designed to make your color presentations vivid and even more impressive. This easy-to-use, easy-to-handle film won’t jam your printer or printer-copier and will produce spectacular color and crisp, clean images, and text with inks that dry quickly without smudging.

Section 1 Printing Basics

Selecting and Using Paper

Basic Steps for Loading All Types of Media

To load media in the IN tray

1 Adjust the print settings in your software program and

the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using. (See the topic “Change Print Settings” on the How Do I? tab in the HP 2000C Toolbox).

2 Slide the paper width adjuster to the left and slide the

paper length adjuster out to make room for the paper, transparencies, or envelopes.

3 Place a stack (up to 5/8 in. or 16 mm thick) of paper,

transparencies, or envelopes print side down in the IN tray with the right side of the stack against the right side of the tray, and push in the stack until it stops.

The OUT tray can be lifted and clicked into a raised position while loading media. This is especially helpful when loading smaller media. Be sure to lower the tray before printing.

Readjust the paper width and length adjusters to fit snugly against the stack’s edges without bending the media.

Section 1 Printing Basics

Selecting and Using Paper

To Load Media in the HP 2000C Professional Series Accessory Paper Tray

To load media in the HP 2000C Professional Series Accessory Paper Tray

1 Adjust the print settings in your software program and

the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using. (See the topic “Change Print Settings” on the How Do I? tab in the HP 2000C Toolbox).

2 Open the accessory paper tray cassette drawer by

grasping its handle (left side) and pulling the drawer toward you. (The drawer can be completely removed).

3 Slide the paper width adjuster to the left and slide the

paper length adjuster out to make room for the stack of paper, transparencies, or envelopes.

Section 1 Printing Basics

4 Place a stack of paper, transparencies, or envelopes

print side down in the tray with the right side of the stack against the right side of the tray. The accessory paper tray will hold up to 250 sheets of paper (a stack up to 1 in. or 26 mm thick).

Selecting and Using Paper

To Load Media in the HP 2000C Professional Series Accessory Paper Tray

5 Readjust the paper width and length adjusters to

fit snugly against the stack’s edges without bending the media.

6 Close the cassette drawer. If the drawer has been

removed from the tray, rest the drawer on the same level surface as the tray, align the drawer to its opening, then push the drawer into the tray.

Section 1 Printing Basics

Monitoring and Replacing Ink Cartridges

Monitoring Ink Cartridges

Ink cartridges for the HP 2000C require no maintenance or cleaning. As long as each ink cartridge is inserted properly in its slot, the ink will flow correctly to the printheads. Because the printheads control the amount of ink transferred to the page, you will continue to see high-quality printing results, even when the ink levels are getting low.

The printer software will notify you when an ink cartridge’s ink level is low. You can also check the ink levels of all the ink cartridges to determine if an ink cartridge needs to be replaced. If an ink cartridge is empty, the printer will stop printing.

To check ink cartridge ink levels

1 Make sure the printer and the computer are on. (Always

turn the printer on first).

2 Open the HP 2000C Toolbox. For details, see “Using

the HP 2000C Toolbox” in the “Using Your Printer Driver Software” section of this User’s Guide.

3 If two-way communication is working, the Status tab will

display the current ink levels.

If two-way communication is not working, click the button Print a Page Showing Ink Levels.

Monitoring Ink Cartridges

NOTE:

Two-way communication between your printer and your computer lets your printer send status, attention, and error information to your computer. When two-way communication is not working, you can still check the ink levels of the ink cartridges using the HP 2000C Toolbox.

Section 1 Printing Basics

Monitoring and Replacing Ink Cartridges

Replacing an Ink Cartridge

NOTE:

Do not permanently remove an ink cartridge until you are ready to replace it. The printer will not print unless all ink cartridges are in place and contain sufficient ink levels. However, you can temporarily remove and reinsert an ink cartridge into its slot as part of a troubleshooting process.

When an ink cartridge’s ink level is getting low, the printer sends a message indicating that the ink cartridge needs to be replaced soon. You can also check the ink levels of all the ink cartridges to determine if an ink cartridge needs to be replaced. If an ink cartridge is empty, the printer will stop printing.

The HP selection number on ink cartridges and printheads makes it easy for you to find the correct HP printing supplies for your HP 2000C printer. Determine the color of the ink cartridge you need, then make sure you purchase or order an HP No. Ink Cartridge in that color. See “Ordering Parts and Accessories” in this User’s Guide for ink cartridge part numbers and ordering information.

Section 1 Printing Basics

1 Open the ink cartridge door (on the right side of the

printer) to reveal the four ink cartridge slots.

2 Grasp the top of the appropriate ink cartridge, and pull

it up and out of its slot.

Caution: Keep new and used ink cartridges out of the reach of children.

Monitoring and Replacing Ink Cartridges

3 Remove the new HP No. Ink Cartridge from

its package.

4 Match the ink cartridge label color to the slot label

color. Line up the arrows and insert the ink cartridge into its corresponding slot, pushing it down firmly.

All ink cartridges must be correctly installed for the printer to operate.

Close the ink cartridge door.

Replacing an Ink Cartridge

Section 1 Printing Basics

Maintaining and Replacing Printheads

Maintaining Printheads

The printheads used in the HP 2000C are extremely durable and do not need to be replaced every time an ink cartridge is replaced.

The printheads control the amount of ink transferred to the page, so you will continue to see high-quality printing results, even when the ink levels of the ink cartridges are getting low.

You can get printhead status information by printing a Diagnostic Test page. This page will help you determine the current condition of your printheads.

Maintaining Printheads

NOTE:

Two-way communication between your printer and your computer lets your printer send status, attention, and error information to your computer. When two-way communication is not working, you can still check the status of the printheads using the HP 2000C Toolbox.

To print a Diagnostic Test page

1 With the printer on (power light on), press and hold

down the power button.

2 Press the resume button 5 times.

3 Release the power button.

ATTENTION:

When turning off your printer, always use the power button on the printer rather than unplugging it or switching off a power strip. Whenever you turn off the power, the printhead carriage returns to its “home” position, which prevents the printheads from drying out.

Section 1 Printing Basics

Maintaining and Replacing Printheads

Maintaining Printheads

NOTE:

Do not clean a printhead unnecessarily, as this wastes ink and shortens the life of the printhead.

NOTE:

Do not permanently remove a printhead until you are ready to replace it. The printer will not print unless all printheads are in place and in good working condition. However, you can temporarily remove and reinsert a printhead into its socket as part of a troubleshooting process.

If you notice a decline in print quality, such as lines or dots missing from printed text or graphics, it does not mean that your ink cartridges have low ink levels. It may be an indication that your printheads need to be cleaned.

To clean the printheads

1 Open the HP 2000C Toolbox. For details, see

“Using the HP 2000C Toolbox” in the “Using Your Printer Driver Software” section of this User’s Guide.

2 Click the Services tab.

3 Select Clean the Printheads, and follow the

instructions on your computer screen.

Replacing a Printhead

The HP selection number on ink cartridges and printheads makes it easy for you to find the correct HP printing supplies for your HP 2000C printer. Determine the color of the printhead you need, then make sure you purchase or order an HP No. Printhead for that color. See “Ordering Parts and Accessories” in this User’s Guide for printhead part numbers and ordering information.

Section 1 Printing Basics

Maintaining and Replacing Printheads

1 Make sure the printer power is on.

2 Open the ink cartridge door, then lift and remove the

printhead access cover (on the right side of the printer). The attention light flashes while the cover is open.

The metal printhead latch tab prevents the printhead latch from being opened when the printer is not turned on.

Open the printhead latch.

a) Lift the purple printhead latch, then pull the latch

forward and down to release the latch hook from the purple carriage lock.

Replacing a Printhead

b) Push and lift the latch toward the back of the printer

so the printheads are completely revealed. The latch should rest on the back of the printer.

Section 1 Printing Basics

Maintaining and Replacing Printheads

Replacing a Printhead

4 Grasp the top of the used printhead by its handle, and

pull it up and out of its socket.

Caution: Keep new and used printheads out of the reach of children.

Remove the new HP No. Printhead from its

package and hold it by its colored handle. Being careful not to touch the gold-colored metallic strip on the printhead, gently remove the transparent protective tape covering the electrical contacts and ink nozzles.

6 Holding the printhead by its handle, match the

printhead label color to the socket label color. The ink connector pin should be positioned toward the

front of the printer.

Insert the printhead into its socket, pushing it down firmly. Then, lower its handle back to the flat position.

All four printheads must be correctly installed for the printer to operate.

Section 1 Printing Basics

Maintaining and Replacing Printheads

7 Close the purple printhead latch. Be sure that the hook

on the printhead latch catches the purple carriage lock.

The carriage lock must be engaged in order for the printhead carriage to move into its operational position.

Replacing a Printhead

Replace the printhead access cover. Align the back first,

then lower the rest of the cover down. Snap the cover in place and close the ink cartridge door.

The printhead carriage returns to its “home” position, and the attention light stops flashing when the cover is closed.

Section 1 Printing Basics

Using Your Printer on a Network

If you work in a network environment, you can connect the HP 2000C printer to your network. The printer can be attached directly to the network via an external print server (network-connect) or connected to a personal computer (locally shared).

Network-Connect (recommended)

In this configuration, the printer connects to the network via direct attachment to an external print server such as an HP JetDirect 300X. This configuration provides increased performance, location flexibility, and better printer status information.

Locally Shared

In the locally shared configuration, the printer is connected directly to the parallel port of a selected computer on the network. The printer can then be shared by other users on the network through the Windows operating system.

The advantages of a locally shared printer are relatively easy installation and low cost, since no additional hardware or software is required.

The disadvantages of a locally shared printer involve decreased performance, limited printer status information, and less flexibility in locating the printer. Also, the host computer may slow down while handling print jobs, and print jobs may be delayed for other users. Finally, if the host computer is turned off or rebooted, print jobs may be lost or not printed.

Network-Connect

Setting Up Your Printer on a Network

For detailed information on setting up your printer on a network, go to the index of the HP 2000C Toolbox, under the topic “Printing on a Network.”

Section 1 Printing Basics

Troubleshooting Printing Problems

Using the HP 2000C Toolbox for Troubleshooting

Your HP 2000C printer and printer driver software have been designed to work together to enable you to print documents easily and efficiently. If a printing problem does occur, and two-way communication between your printer and computer (or network) is working, you will receive a help message on your computer screen.

Using the HP 2000C Toolbox for Troubleshooting

If a printing problem occurs and you don’t receive an on-screen help message, you can use the online troubleshooting feature built into the HP 2000C Toolbox. In the Toolbox, click the Troubleshooting tab. The troubleshooting information in the HP 2000C Toolbox is designed to help you diagnose and solve most of the common printing problems that can occur.

To use the troubleshooting feature in the HP 2000C Toolbox

1 Open the HP 2000C Toolbox. To open the

HP 2000C Toolbox:

Windows 95 and Windows NT 4.0

• Double-click the HP 2000C Toolbox icon in the

bottom-right corner of the Windows Taskbar.

• From the Start Menu, choose Programs. Then, choose

HP 2000C Utilities, then HP 2000C Toolbox.

Windows 3.1

• Double-click the HP 2000C Toolbox icon in the

HP 2000C Utilities Program Group.

2 Click the Troubleshooting tab, then follow the

instructions on your computer screen.

Section 2 Problem Solving and Maintenance

Troubleshooting Printing Problems

Printing a Diagnostic Test Page

The Diagnostic Test page is a useful tool for checking printer status. The test page includes information on the printer, built-in fonts, printheads, and ink cartridges.

To print a Diagnostic Test page

1 With the printer on (power light on), press and hold

down the power button.

2 Press the resume button 5 times.

3 Release the power button.

Testing Two-way Communication

If you are not sure whether two-way communication is working, you can test it using the HP 2000C Toolbox.

To test two-way communication

1 Make sure the printer and computer are on. (Always turn

the printer on first).

2 Open the HP 2000C Toolbox. For details, see “Using

the HP 2000C Toolbox” in the “Using Your Printer Driver Software” section of this User’s Guide.

3 Click the Services tab, then click Test Printer

Communication. Follow the instructions on your

computer screen.

Section 2 Problem Solving and Maintenance

Troubleshooting Printing Problems

Clearing Paper Jams

To clear a paper jam in the IN or OUT tray

1 Remove all paper from the IN and OUT tray.

2 Remove the OUT tray by lifting it up halfway, then

pulling it out.

3 If the paper is stuck somewhere between the IN and OUT

trays, pull one end of the paper with steady force.

If the paper is caught underneath the top cover, reach your hand under the cover to grasp the wadded paper and pull it out.

4 Verify that all scraps of paper are removed from the

paper path and look for any other obstructions along the paper path.

Clearing Paper Jams

To clear a paper jam in the HP2000C Professional Series Accessory Paper Tray

1 Lift the printer off the accessory paper tray and set the

printer down on its side.

2 Remove the paper from the input slot on the bottom

of the printer, or from the output slot on the top of the tray.

3 Replace the printer on top of the accessory paper tray.

Section 2 Problem Solving and Maintenance

Troubleshooting Printing Problems

Information on Other Printing Problems

For troubleshooting information, always go to the Troubleshooting tab in the HP 2000C Toolbox.

If you are not able to solve your printing problem using the Troubleshoot feature in the HP 2000C Toolbox, see the “Customer Support” section in this User’s Guide.

Section 2 Problem Solving and Maintenance

Customer Support

Using the HP 2000C Toolbox for Troubleshooting

If you encounter a printing problem, or have questions about how your printer works, HP offers several options for getting assistance.

Using the HP 2000C Toolbox for Troubleshooting

If you have specific printing problems, open the 2000C Toolbox and go to the Troubleshooting tab. Most common printing problems can be solved by following the step-by-step instructions provided in the Toolbox. For details on opening the Toolbox, see “Using the HP 2000C Toolbox” in the “Using Your Printer Driver Software” section of this User’s Guide.

Electronic Support

For free help with your printer 24 hours a day, 7 days a week, use one of the following services:

World Wide Web

The fastest and most up-to-date technical support help for your printer is provided by HP at:

http://hp2000c.com

America Online & CompuServe

America Online and CompuServe are both electronic information and communication services run by independent companies. The GO word (or keyword) for the Hewlett-Packard Forum is “HP.” In these forums, you can ask or answer questions about HP products.

Section 3 Support

Customer Support

HP FIRST Fax Program

HP FIRST is a free service that allows you to get technical support documents via your fax machine. This program is available 24 hours a day, 7 days a week.

Country Telephone Number

North America

U.S. & Canada (800) 333-1917

Europe

Austria 0660.8128 Belgium (Dutch) 0800.11906 Belgium (French) 0800.17043 Denmark 800.10453 Finland 9800.13134 France 05.905900 Germany 0130810061 Italy 1678.59020 Netherlands 0800.22.2420 Norway 800.11319 Portugal 800.313342 Spain 900.993.123 Sweden 020.795.743 Switzerland (French) 0800.55.1526 Switzerland (German) 0800.55.1527 United Kingdom 0800.960271 Other European countries +31.20.681.5792

Section 3 Support

Customer Support

HP Customer Support Center Help

Your printer comes with a 90-day warranty for technical support and a 1-year warranty for repair. This means you will receive free phone support from HP if you have owned your printer for 90 days or less. HP will repair your printer for free if you have owned it for 1 year or less. After these warranty periods, you will be charged for support and for repairs.

After the Warranty Period

Technical Support – Call one of the numbers below if you have owned your printer for more than 90 days.

Service & Repair – Call one of the numbers below if you have owned your printer for more than 1 year.

Please be at your computer when you call and please have your printer’s service ID# ready. To obtain your printer’s service ID#, press and hold the power button and click the resume button 5 times. A test page showing the service ID# will print.

Country Telephone Number Hours of Operation

North America

U.S. (900) 555-1500 M-F, 6am to 10pm (MST) and Sat, 9am to 4pm (MST)

You will be charged $2.50 per minute up to a maximum of $25. The charge will begin only when you are connected with a support technician. This fee will be charged to your Visa or MasterCard, so please have it available.

Canada (English) (800) 999-1148 M-F, 6am to 10pm (MST) and Sat, 9am to 4pm (MST)

For calls from Canada, or for calls in the U.S. that you anticipate will be longer than 10 minutes, call this number.

Canada (French) (905) 206-4383 M-F, 7am to 6pm (MST)

The fee is $25 per call. The charge will begin only when you are connected with a support technician. This fee will be charged to your Visa or MasterCard, so please have it available.

Europe Same number as during the warranty period. Latin America Same number as during the warranty period.

Section 3 Support

Customer Support

HP Customer Support Center Help

During the Warranty Period

Technical Support – Call one of the numbers below if you have owned your printer for less than 90 days.

Service & Repair – Call one of the numbers below if you have owned your printer for less than 1 year.

Country Telephone Number Hours of Operation

North America

U.S. & Canada (English) (208) 323-2551 M-F, 6am to 10pm (MST) and

Sat, 9am to 4pm (MST)

Canada (French) (905) 206-4383 M-F, 8:30am to 5pm (MST)

Europe

Austria 06.60.63.86 Belgium (Dutch) 02.626.88.06 Belgium (French) 02.626.88.07 Czech Republic 42 (2) 471 7321 Denmark 3929 4099 English (non-UK) +44 171 512 52 02 M-F, Finland 0203 47 288 8:30am to 6pm France 01 43 62 34 34 (Central European time) Germany 0180.52.58.143 Hungary 36 (1) 252 4505 Ireland 01 662 5525 Italy 02.2.641.0350 Netherlands 020.606.87.51 Norway 22 11 6299 Poland 48 22 37 50 65

Section 3 Support

Customer Support

During the Warranty Period

Portugal 01 441 7199 Russia 7095 923 50 01 Spain 90.23.21.123 M-F, Sweden 08 619 2170 8:30am to 6pm Switzerland 08.48.80.11.11 (Central European time) Turkey 90 1 224 59 25 United Kingdom 0171.512.52.02 Other European countries +44.171.512.52.02

Latin America

Argentina 787-8080 M-F, 8:30am to 7:30pm Brazil 022-829-6612 M-F, 9am to 6pm Chile 800-360999 M-F, 9am to 6pm Mexico 01800-22147 M-F, 9am to 6pm Mexico 01800-90529 M-F, 9am to 6pm

Africa

Africa +41 22/780 71 11 M-F, 8:30am to 6pm (Central European time)

For all other regions or countries, please contact your local dealer for service and support.

Section 3 Support

Customer Support

Other Support Programs

Extending Your Warranty

If you would like to extend your printer coverage for repair beyond the 1-year factory warranty, contact your local reseller.

Express Exchange (U.S. only)

If your printer needs repair during the warranty period (the first year of ownership), Hewlett-Packard offers a free Express Exchange program for customers in the United States. A refurbished (like new) printer can be delivered in 2 business days, while the damaged printer is returned using a prepaid shipping label. A technical support agent at the Support Center can make the necessary arrangement.

Printer Drivers by Mail (U.S. Only)

You can order printer drivers for the cost of the disks or the CD by calling (970) 339-7009, 24 hours a day, Monday through Saturday. They will be delivered to you by mail. Drivers are also available on the World Wide Web for free.

Section 3 Support

Ordering Parts and Accessories

Replaceable Parts

Replaceable Parts HP Reorder Number

Power Cords

U.S.A., Canada, Mexico, Arabic Countries 8120-8419 Europe (except U.K.), Jordan, Lebanon, N. Africa, Russia 8120-8417 U.K. 8120-8416 South Africa 8120-8421 Argentina 8120-8451 Chile 8120-8452

HP 2000Cxi Printing Essentials Kits

US English C4350-60155

HP 2000Cse Printing Essentials Kits

US English C5900-60001

HP 2000C Printing Essentials Kits

English C4350-60156 French C4350-60157 Portuguese C4350-60158 Spanish C4350-60159

HP 2000CN Printing Essentials Kits

English C5901-60001 French C5901-60002 Portuguese C5901-60003 Spanish C5901-60004

HP Printer Parts

Ink Delivery System C4530-67901 Service Station C4530-67903 Ink Supply Station C4530-67902

Section 3 Support

Ordering Parts and Accessories

Accessories

Accessories HP Reorder Number

HP 2000C Professional Series Accessory Paper Tray C4601A

Windows/DOS I/O Interface Cables

HP IEEE-1284 Compliant Parallel Interface Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) 2-meter length C2950A 3-meter length C2951A

HP No. 10 Ink Cartridges

HP No. 10 Black Ink Cartridge (28 ml) C4840A HP No. 10 High-Capacity Black Ink Cartridge (74 ml) C4844A HP No. 10 Cyan Ink Cartridge C4841A HP No. 10 Magenta Ink Cartridge C4843A HP No. 10 Yellow Ink Cartridge C4842A

HP No. 10 Printheads

HP No. 10 Black Printhead C4800A HP No. 10 Cyan Printhead C4801A HP No. 10 Magenta Printhead C4802A HP No. 10 Yellow Printhead C4803A

Media

HP Bright White InkJet Paper (U.S. letter, 200 sheets) C5976A HP Bright White InkJet Paper (U.S. letter, 500 sheets) C1824A HP Bright White InkJet Paper (European A4, 200 sheets) C5977A HP Bright White InkJet Paper (European A4, 500 sheets) C1825A HP Premium InkJet Paper (U.S. letter, 200 sheets) 51634Y HP Premium InkJet Paper (European A4, 200 sheets) 51634Z HP Premium InkJet Heavyweight Paper (U.S. letter, 100 sheets) C1852A HP Premium InkJet Heavyweight Paper (European A4, 100 sheets) C1853A HP Photo Paper (U.S. letter, 20 sheets) C6763A HP Photo Paper (European A4, 20 sheets) C6764A HP Premium Photo Paper (U.S. letter, 15 sheets) C6039A HP Premium Photo Paper (European A4, 15 sheets) C6040A HP Deluxe Photo Paper (U.S. letter, 20 sheets) C6055A HP Deluxe Photo Paper (European A4, 20 sheets) C6057A HP Premium InkJet Transparency Film (U.S. letter, 50 sheets) C3834A HP Premium InkJet Transparency Film (U.S. letter, 20 sheets) C3828A HP Premium InkJet Transparency Film (European A4, 50 sheets) C3835A HP Premium InkJet Transparency Film (European A4, 20 sheets) C3832A HP Premium InkJet Rapid-Dry Transparencies (U.S. letter, 50 sheets) C6051A HP Premium InkJet Rapid-Dry Transparencies (European A4, 50 sheets) C6053A

Section 3 Support

Ordering Parts and Accessories

Ordering Information

To order printer parts or accessories, call your nearest HP dealer. If your dealer does not have the parts or accessories you need, call HP DIRECT for fast shipping service.

U.S.:

1 (800) 227-8164

Canada:

(800) 387-3154, (905) 206-4725 Fax: (905) 206-3485/-3739 Hewlett-Packard (Canada) Ltd. 5150 Spectrum Way Mississauga, Ontario L4W 5G1

Toronto:

(416) 671-8383

Latin American Headquarters:

(305) 267-4220 Fax: (305) 267-4247 5200 Blue Lagoon Drive Suite 950 Miami, Florida 33126

Argentina:

(54 1) 787-7100 Fax: (54 1) 787-7213 Hewlett-Packard Argentina Montañeses 2150 1428 Buenos Aires, Argentina

Brazil:

(55 11) 7296-4991 Fax: (55 11) 7296-4967, Edisa-HP SA Edisa-HP SA R. Aruana 125 Tambore, Barueri São Paulo, Brazil

Ordering Information

Chile:

(56 2) 203-3233 Fax: (56 2) 203-3234 Hewlett-Packard de Chile SA Av. Andres Bello 2777, Oficina 1302 Las Condes, Santiago, Chile

Mexico:

(52 5) 258-4600 Fax: (52 5) 258-4362 Hewlett-Packard de México S.A. de C.V. Prol. Reforma #400 Colonia Lomas de Santa Fe 01210 México, D.F.

Venezuela:

(58 2) 239-4244/239-4133 Fax: (58 2) 207-8014 Hewlett-Packard de Venezuela, C.A. Tercera Transversal de Los Ruices Norte Edificio Segre, Caracas 1071 Venezuela Apartado Postal 50933 Caracas 1050

Elsewhere in the World

Hewlett-Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto, California 94304 U.S.A.

Section 3 Support

Specifications

Minimum Margins

Size Right/Left Top Bottom

Paper

U.S. letter 8.5 x 11 in. (216 x 279 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. legal 8.5 x 14 in. (216 x 356 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) Executive 7.25 x 10.5 in. (184 x 267 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) A4 size 8.27 x 11.7 in. (210 x 297 mm) 0.134 in. (3.4 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) A5 size 5.8 x 8.3 in. (148 x 210 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm)

Cards

U.S. Card 4 x 6 in. (102 x 152 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. Card 5 x 8 in. (127 x 203 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) A6 Card 4.13 x 5.83 in. (105 x 148 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm)

Custom

Custom ranging from: 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) 3 in. (76.2 mm) to 8.5 in. (216 mm) width 5 in. (127 mm) to 14 in. (356 mm) length

Size Top/Bottom Right Left

Envelopes

U.S. No. 10 4.125 x 9.5 in. (104.8 x 241.3 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. Monarch 3.87 x 7.5 in. (98 x 190 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) A2 or 5.5 Baronial 4.37 x 5.75 in. (111 x 146 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) DL 4.33 x 8.66 in. (110 x 220 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) C5 6.38 x 9.0 in. (162 x 229 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) C6 4.49 x 6.38 in. (114 x 162 mm) 0.13 in. (3.2 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm)

Section 4 Specifications

Specifications

Printer Specifications

Print Method

Plain paper drop-on-demand thermal InkJet printing

Black Text Print Speed*

Best: 7 pages per minute Normal: 8 pages per minute EconoFast: 10 pages per minute

Color Print Speed*

Best: 2 pages per minute Normal: 4 pages per minute EconoFast: 7 pages per minute

Black Print Quality

Up to 600 dpi**

Color Print Quality

Photo REt II

DOS (graphics)

Full-page 75, 150, 300 dpi

Printer Command Language

HP PCL Level 3

Character Sets

PC-8, PC-8 Danish/Norwegian, PC Turkish, PC-850, PC-852, Roman-8, ECMA-94 Latin 1 (ISO 8859/1), ECMA94 Latin 2 (ISO 8859/2), ECMA-128 Latin 5 (ISO 8859/5), United Kingdom (ISO 4), ANSI ASCII (ISO 6), Swedish (ISO 11), Italian (ISO 15), Spanish (ISO 17), German (ISO

21), Danish/Norwegian (ISO 60), French (ISO 69), Legal

Arabic, Cyrillic, Greek, Hebrew on optional ROM

Software Compatibility

Windows 3.1, Windows 95, Windows NT 4.0., DOS 3.3 and above

Built-in Fonts

Courier, Letter Gothic, CG Times, Univers

HP FontSmart v2.5

Scalable TrueType Fonts for Microsoft Windows

through FontSmart on Printer Software CD)

Albertus, Albertus Extra Bold, Antique Olive, Antique Olive Compact, Arial, Arial Narrow, Arial Black, PL Benguiat Frisky, Bertram, Bodoni, Bodoni Black, Book Antiqua, ITC Bookman Old Style, Century Gothic, Century Schoolbook, Challenge Extrabold, Clarendon, Clarendon Condensed Bold, Clarendon Extra Bold, Coronet, Corsiva, Courier, Garamond, Gill Sans, Gill Sans Light, Gill Sans Condensed, Gill Sans Extra Bold, Gloworm, CG Goudy Oldstyle, CG Goudy Oldstyle Extra Bold, Graphite Light, Graphos, Letter Gothic, Lucida Casual, Lucida Casual Italic, Marigold, Metrostyle, Metrostyle Extended, Milestones, Nadianne Bold, Old English, CG Omega, Ozzie Black, Party, CG Poster Bodoni, Pompeii Capitals, Signet Roundhand, Sorts, Strider, Symbol, Theatre Antione, CG Times, Times New Roman, Univers, Univers Condensed, Univers Light Condensed, Univers Extended, Wingdings

Recommended Media Weight: HP 2000C Printer

Paper: 60 to 157 g/m2(16 to 42 lb) Envelopes: 75 to 90 g/m2(20 to 24 lb) Cards: 110 to 200 g/m2(110 lb index max.;

8.5 pt max. thickness)

HP 2000C Accessory Paper Tray

Paper: 60 to 105 g/m2(16 to 28 lb)

(Available

* Approximate figures. Exact speed will vary depending

on the system configuration, software program, and document complexity.

** Measured in addressable raster points per inch.

Section 4 Specifications

Specifications

Printer Specifications

Supported Media Sizes:

HP 2000C Printer

U.S. letter (8.5 x 11 in.) 216 x 279 mm U.S. legal (8.5 x 14 in.) 216 x 356 mm U.S. Executive (7.25 x 10.5 in.) 184 x 267 mm U.S. No. 10 envelope (4.12 x 9.5 in.) 105 x 241 mm U.S. Monarch envelope (3.87 in. x 7.5 in.) 98 x 190 mm Index card (3 x 5 in.) 76.2 x 127 mm Index card (4 x 6 in.) 102 x 152 mm Index card (5 x 8 in.) 127 x 203 mm European A2 or 5.5 Baronial envelope 111 x 146 mm European A4 210 x 297 mm European A5 148 x 210 mm European A6 105 x 148 mm European DL envelope 110 x 220 mm European C5 envelope 162 x 229 mm European C6 envelope 114 x 162 mm European A6 card 105 x 148.5 mm Custom size: Width 76.2 to 216 mm (3 to 8.5 in.);

Length 127 to 356 mm (5 to 14 in.)

HP 2000C Accessory Paper Tray

U.S. letter (8.5 x 11 in.) 216 x 279 mm U.S. Executive (7.25 x 10.5 in.) 184 x 267 mm European A4 210 x 297 mm European A5 148 x 210 mm Custom size: Width 148 to 216 mm (5.8 to 8.5 in.);

Length 190 to 297 mm (7.5 to 11.7 in.)

Media Handling (Built-In Feeders)

Sheets: IN tray up to 150 sheets, HP 2000C Professional Series Accessory Paper Tray up to 250 sheets Envelopes: up to 15 envelopes Cards: up to 60 cards OUT tray capacity: up to 75 sheets of paper, up to 15 envelopes, up to 40 cards

Buttons

Power, Pause/Cancel Print, and Resume

Lights

Power, Attention, and Activity

DOS/Windows I/O Interface

Centronics parallel, IEEE 1284 compliant with 1284-B receptacle (ECP, Compatibility Mode, Nibble Mode)

Processor

Intel 960 JA

Printer Memory

2 MB of built-in ROM (4 MB Eastern Europe model) 2 MB of built-in RAM 32 Kbyte receive buffer

Dimensions

19.7 in (500 mm) W

7.9 in (200 mm) H

16.9 in (430 mm) D

Weight

21.5 lbs (9.75 kg)

Power Requirements

Input Voltage: 100 to 240 VAC±10% 50/60 Hz ±3 Hz

Power Consumption

1 watt maximum when off 8 watts maximum non-printing 60 watts maximum printing 20 watts average printing

Section 4 Specifications

Specifications

Printer Specifications

Printer Duty Cycle

5,000 pages per month 75,000 pages per lifetime

Printhead Duty Cycle

12,000 pages per black printhead 15,000 pages per each color printhead

Operating Environment

Operating temperature range: 5° to 40°C (41° to 104°F)

Humidity: 15 to 80% RH non-condensing Recommended operating conditions for best print

quality: 15° to 35°C (59° to 95°F), 20 to 80% RH non-condensing

Storage temperature: -40° to 70°C (-40° to 158°F)

Declared noise emissions in accordance with ISO 9296: Product: HP 2000C

Normal Mode

Sound Power Level L

Sound Pressure L

Minimum System Requirements

CPU Memory (RAM) Free Disk Space

Windows 95 486, 25 Mhz 8 MB 15 MB

Windows NT 4.0 486, 25 Mhz 16 MB 15 MB

Windows 3.1 386, 25 Mhz 8 MB 15 MB

(1B = 10db) 6.0 dB

WAd

(bystander positions) 48 dB

pAm

Recommended System Requirements

CPU Memory (RAM) Free Disk Space

Windows 95 Pentium, 100 Mhz 16 MB 30 MB

Windows NT 4.0 Pentium, 133 Mhz 32 MB 30 MB

Windows 3.1 486 or Pentium, 66 Mhz 16 MB 30 MB

Section 4 Specifications

Regulatory Notice

Hewlett-Packard Company Model C4530A

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-PackardCompany may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules.

For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 415/857-1501

NOTE: This equipment has been tested and found

to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning

Regulatory Notice

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and the receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help

LED Indicator Statement

The display LEDs meet the requirements of EN 60825-1.

Section 4 Specifications

Environmental Attributes of the HP 2000C Printer

Environmental Statement

Hewlett-Packard continuously improves the design and production processes of HP printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.

Reduction and Elimination

Printer Packaging: Packaging materials have been

reduced, saving roughly 50% in fuel and, therefore, fuel emissions.

Ink Consumption: EconoFast mode uses about 1/2 the amount of black ink for text compared to Normal mode. EconoFast mode uses 1/3 to 1/4 less ink than Normal mode for color, thereby extending the life of the ink cartridge.

Paper Use: The printer’s manual duplexing, or twosided printing option, reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309.

Ozone: All ozone-depleting chemicals (CFCs for example) have been eliminated from HewlettPackard manufacturing processes.

Printer Packaging: The printer packaging, the expanded polystyrene packaging inserts, and the clear polyethylene bags containing the printer drivers do not contain any halogenated polymers and are 100% recyclable.

Plastic Parts: All plastic parts of the printer and packaging are marked according to international standards, to enable the identification of these parts for recycling. The plastics used in the printer housing and chassis are technically recyclable.

Product Longevity: To ensure the longevity of your printer, HP provides the following:

Extended Warranty – HP SupportPack offers a three year protection plan. HP SupportPack must be purchased within 30 days of your product purchase. Contact the nearest HP dealer about this service.

Spare Parts and Consumables Availability for at least five years after production has stopped.

Energy Consumption

This printer was designed with energy conservation in mind. This printer uses less than 8 watts in stand by mode, which easily qualifies it as an energy-saving computer printer under the U.S. Environmental Protection Agency’s Energy Star Computers Program.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum, and dissimilar materials have been designed to separate easily. Fasteners and connections are easy to locate, access, and remove using common tools. High-priority parts have been designed to be accessed quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options.

Off-mode Energy Consumption: When the printer is in off-mode, a minimal amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, and then disconnecting the printer power cord from the electrical source.

User’s Guide Number C4530-90019

Printed in U.S.A. 1/98

HP 2000C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual