AMD and the AMD Arrow logo and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Celeron, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: December 2011
First Edition: March 2011
Document Part Number: 638661-004
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Left side .............................................................................................................................................. 12
Right side ........................................................................................................................................... 13
3 Illustrated parts catalog ............................................................................................................................... 15
Service tag ......................................................................................................................................... 15
Computer major components ............................................................................................................. 17
Creating restore media ....................................................................................................................... 91
Performing a system restore .............................................................................................................. 92
Restoring using the dedicated recovery partition (select models only) .............................. 92
Restoring using the restore media ..................................................................................... 93
Changing the computer boot order .................................................................................... 93
Backing up and recovering your information ...................................................................................... 94
Using Windows Backup and Restore ................................................................................ 95
Using Windows system restore points ............................................................................... 95
When to create restore points ........................................................................... 95
Create a system restore point ........................................................................... 96
Restore to a previous date and time ................................................................. 96
8 Power cord set requirements ...................................................................................................................... 97
Requirements for all countries ............................................................................................................ 97
Requirements for specific countries and regions ............................................................................... 98
Index ................................................................................................................................................................. 105
(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)
Intel Core i5-2430M 2.40-GHz processor
(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)
√
√
√
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√
√
√
Computer models
equipped with an
Intel processor
Intel Core i3-2330M 2.20-GHz processor
(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)
Intel Core i3-370M 2.40-GHz processor (1066-
MHz FSB, 3.0-MB L3 cache, dual core, 35 W;
not supported with Windows 7 Starter, 32bit operating system)
Intel Pentium® P6300 2.26-GHz processor
(3.0-MB L3 cache, dual core, 35 W)
Intel Pentium P6200 2.13-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Pentium B970 2.30-GHz processor (2.0-
MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32bit operating system)
√
√
√
√
√
1
CategoryDescriptionComputer models
equipped with an AMD
processor
Computer models
equipped with an
Intel processor
Intel Pentium B960 2.20-GHz processor (2.0-
MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32bit operating system)
Intel Pentium B950 2.10-GHz processor (2.0-
MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32bit operating system)
Intel Pentium B940 2.00-GHz processor (2.0-
MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32bit operating system)
Intel Celeron® B815 1.60-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Celeron B800 1.50-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Celeron B710 1.50-GHz processor (1.0-
MB L3 cache, single core, 35 W) 664660-001
Intel Celeron DC T3500 2.10-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron DC T3300 2.00-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
Intel Celeron SC C925 2.30-GHz processor
(1.0-MB L2 cache, 800-MHz FSB)
√
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ChipsetAMD A50M fusion controller hub (FCH)√
Northbridge:
Intel HM65 Express Chipset
●
Intel HM55 Express Chipset
●
GraphicsAMD Radeon™ HD 6320M discrete-class
graphics supporting DX11
AMD Radeon™ HD 63100M discrete-class
graphics supporting DX11
Support for high-definition DVD playback with
HD-decode and DX10 and DX11 support
Internal graphics:
●Intel HD 3000 graphics on computer
models equipped with an Intel Core i5 or
i3 processor
●Intel HD graphics on computer models
equipped with an Intel Celeron or
Pentium processor
Discrete graphics: AMD Radeon HD 6370M
Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs)
√
√
√
√
2Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an AMD
processor
Computer models
equipped with an
Intel processor
Switchable discrete graphics (not supported
on computer models equipped with Windows 7
Starter OS): AMD Radeon HD 6470M
Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs) or
AMD Radeon HD 6470M Graphics with 1024MB of discrete video memory (128M×16 DDR3
900 MHz × 4 PCs)
Support for high-definition DVD playback with
HD-decode ,and DX10 (UMA) and DX11
(discrete) support
WirelessIntegrated wireless local area network (WLAN)
options by way of wireless module
One or two WLAN antennas built into
display assembly
√√
√√
√√
4Chapter 1 Product description
CategoryDescriptionComputer models
equipped with an AMD
processor
Computer models
equipped with an
Intel processor
Support for the following WLAN formats:
●Atheros 9485GN 802.11b/g/n 1×1 WiFi
and 3012 Bluetooth 4.0 Combo Adapter
Atheros AR9002WB-1NGB 802.11b/g/n
●
1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi
●
and 20702 Bluetooth 4.0 Combo Adapter
●Ralink 5390GN 802.11b/g/n 1×1 WiFi
Adapter
●Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi
and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1×1 WiFi
●
Adapter
External media cardHP Multi-Format Digital Media Reader
supports the following digital card formats:
●MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC)
●
Memory Card
√√
√√
Ports
Keyboard/pointing
devices
TouchPad with multi-touch gestures, 2-finger
Taps enabled by default√√
Power requirements 65-W RC V HP Smart AC adapter with
3-pin AC power
●
●Audio-in (mono microphone)
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting 1920 ×1200
●
@ 60Hz
●RJ-45 (Ethernet, includes link and
activity lights)
●USB 2.0 (3 ports)
VGA (Dsub 15 pin) supporting
●
2048×1536 external resolution @ 85 Hz,
1920 ×1200 external resolution @ 60Hz,
hot plug and unplug and auto-detection
for correct output to wide-aspect vs.
standard aspect video
Full-size 14-in, textured, pocket, keyboard with
full numeric keypad
scrolling, and pinch-zoom enabled
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
√√
√√
√√
√
5
CategoryDescriptionComputer models
equipped with an AMD
processor
Computer models
equipped with an
Intel processor
90-W PFC RC V EM HP Smart AC adapter
with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector)
90-W PFC RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
65-W RC V EM HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
Support for the following batteries:
●6-cell, 55-Whr, 2.55-Ah Li-ion battery
6-cell, 47-Whr, 2.20-Ah Li-ion battery
●
SecuritySecurity cable slot√√
Operating systemPreinstalled:
●Windows 7 Home Basic (64- and 32-bit)
Windows 7 Home Premium (64-bit)
●
Windows 7 Professional (64-bit)
●
●Windows 7 Starter (32-bit, not supported
on computer models equipped with a
500-GB hard drive)
√
√√
√√
●FreeDOS
ServiceabilityEnd-user replaceable parts:
●AC adapter
Battery
●
Hard drive
●
●Memory modules (2)
Optical drive
●
WLAN module
●
√√
6Chapter 1 Product description
2External component identification
Display
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate
with WLANs.
NOTE: Select computer models only have one
WLAN antenna.
(2)Webcam lightOn: The webcam is in use.
(3)WebcamRecords video and captures still photographs.
To use the webcam, select Start > All Programs > HP
> HP MediaSmart > HP MediaSmart Webcam.
(4)Internal microphoneRecords sound.
Display7
ItemComponentDescription
Button
(5)Internal display switchTurns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
ComponentDescription
Power button
When the computer is off, press the button to turn
●
on the computer.
When the computer is on, press the button briefly
●
to initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
8Chapter 2 External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in
combination with the fn key.
(2)fn keyDisplays system information when pressed in
combination with the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Action keysExecute frequently used system functions.
Keys9
Lights
ItemComponentDescription
(1)TouchPad light●Amber: The TouchPad is off.
Off: The TouchPad is on.
●
(2)Caps lock light●White: Caps lock is on.
Off: Caps lock is off.
●
(3)Power light●White: The computer is on.
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
●
(4)Wireless light
White: An integrated wireless device, such as a
●
WLAN device and/or a Bluetooth device, is on.
●Amber: All wireless devices are off.
10Chapter 2 External component identification
TouchPad
ItemComponentDescription
(1)TouchPad light
(2)TouchPad on/off buttonTurns the TouchPad on and off. Quickly double-tap the
(3)TouchPad zoneMoves the pointer and selects or activates items on
(4)Left TouchPad buttonFunctions like the left button on an external mouse.
(5)Right TouchPad buttonFunctions like the right button on an external mouse.
Amber: The TouchPad is off.
●
●On: The TouchPad is on.
TouchPad on/off button to turn the TouchPad on and off.
the screen.
TouchPad11
Left side
ItemComponentDescription
(1)External monitor portConnects an external VGA monitor or projector.
(2)Vents (2)Enable airflow to cool internal components.
(3)RJ-45 (network) jackConnects a network cable.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4)HDMI port (select models only)Connects an optional video or audio device, such as a
(5)USB portConnect optional USB devices.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone,
(7)Audio-out (headphone) jackProduce sound when connected to optional powered
(8)Digital Media SlotSupports the following digital card formats:
high-definition television, or any compatible digital or
audio component.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, andEnvironmental Notices.
When a device is connected to the jack, the computer
speakers are disabled.
●MultiMediaCard
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity (SDHC) Memory
Card
(9)Drive lightBlinking white: The hard drive is being accessed.
(10)Power light●White: The computer is on.
12Chapter 2 External component identification
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off.
●
Right side
ItemComponentDescription
(1)Optical driveReads and writes to an optical disc.
(2)Optical drive light
(3)USB ports (2)Connect optional USB devices.
(4)Power connectorConnects an AC adapter.
(5)AC adapter light
(6)Security cable slotAttaches an optional security cable to the computer.
On: The optical drive is in use.
●
●Off: The optical drive is idle.
White: The computer is connected to external
●
power and the battery is fully charged.
Amber: A battery is charging.
●
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
Right side13
Bottom
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latchReleases the battery from the battery bay.
(3)Vents (5)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4)Hard drive bayHolds the hard drive.
(5)Memory module compartmentContains the memory module slots.
14Chapter 2 External component identification
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
ItemDescriptionFunction
(1)Product nameThis is the product name affixed to the front of
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to
the computer.
each product.
Service tag15
ItemDescriptionFunction
(3)Part number/Product number (p/n)This number provides specific information about the
(4)Warranty periodThis number describes the duration of the warranty
(5)Model descriptionThis is the alphanumeric identifier used to locate
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.