HP D1E80UA, 2000 User Manual

HP 2000 Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

AMD and the AMD Arrow logo and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Celeron, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Fourth Edition: December 2011

First Edition: March 2011

Document Part Number: 638661-004

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 7

Display .................................................................................................................................................. 7

Button ................................................................................................................................................... 8

Keys ..................................................................................................................................................... 9

Lights .................................................................................................................................................. 10

TouchPad ........................................................................................................................................... 11

Left side .............................................................................................................................................. 12

Right side ........................................................................................................................................... 13

Bottom ................................................................................................................................................ 14

3 Illustrated parts catalog ............................................................................................................................... 15

Service tag ......................................................................................................................................... 15

Computer major components ............................................................................................................. 17

Display assembly subcomponents ..................................................................................................... 22

Cable Kit ............................................................................................................................................. 23

Mass storage devices ......................................................................................................................... 24

Miscellaneous parts ............................................................................................................................ 25

Plastics Kit .......................................................................................................................................... 26

Sequential part number listing ............................................................................................................ 27

4 Removal and replacement procedures ....................................................................................................... 33

Preliminary replacement requirements ............................................................................................... 33

Tools required .................................................................................................................... 33

Service considerations ....................................................................................................... 33

Plastic parts ....................................................................................................... 33

Cables and connectors ..................................................................................... 33

Drive handling ................................................................................................... 34

Grounding guidelines ......................................................................................................... 34

Electrostatic discharge damage ........................................................................ 34

v

Packaging and transporting guidelines ............................................. 36

Component replacement procedures ................................................................................................. 38

Service tag ......................................................................................................................... 38

Computer feet .................................................................................................................... 39

Battery ............................................................................................................................... 39

Optical drive (select models only) ...................................................................................... 40

WLAN module .................................................................................................................... 43

Memory module ................................................................................................................. 45

Hard drive .......................................................................................................................... 46

Keyboard ........................................................................................................................... 49

Top cover ........................................................................................................................... 51

Power button board ........................................................................................................... 55

TouchPad button board ..................................................................................................... 56

USB board ......................................................................................................................... 58

Power connector cable ...................................................................................................... 59

Speakers ............................................................................................................................ 60

Optical drive connector cable ............................................................................................ 61

Display assembly ............................................................................................................... 62

System board ..................................................................................................................... 69

RTC battery ....................................................................................................................... 72

Fan/heat sink assembly ..................................................................................................... 73

Processor ........................................................................................................................... 80

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 82

Using Setup Utility .............................................................................................................................. 82

Starting Setup Utility .......................................................................................................... 82

Changing the language of Setup Utility ............................................................................. 82

Navigating and selecting in Setup Utility ............................................................................ 83

Displaying system information ........................................................................................... 83

Restoring factory settings in Setup Utility .......................................................................... 84

Exiting Setup Utility ............................................................................................................ 84

Updating the BIOS ............................................................................................................. 84

Determining the BIOS version ........................................................................... 85

Downloading a BIOS update ............................................................................. 85

Using System Diagnostics .................................................................................................................. 86

6 Specifications ................................................................................................................................................ 87

Computer specifications ..................................................................................................................... 87

15.6-inch display specifications .......................................................................................................... 88

Hard drive specifications .................................................................................................................... 89

vi

7 Backup and recovery .................................................................................................................................... 90

Restore ............................................................................................................................................... 90

Creating restore media ....................................................................................................................... 91

Performing a system restore .............................................................................................................. 92

Restoring using the dedicated recovery partition (select models only) .............................. 92

Restoring using the restore media ..................................................................................... 93

Changing the computer boot order .................................................................................... 93

Backing up and recovering your information ...................................................................................... 94

Using Windows Backup and Restore ................................................................................ 95

Using Windows system restore points ............................................................................... 95

When to create restore points ........................................................................... 95

Create a system restore point ........................................................................... 96

Restore to a previous date and time ................................................................. 96

8 Power cord set requirements ...................................................................................................................... 97

Requirements for all countries ............................................................................................................ 97

Requirements for specific countries and regions ............................................................................... 98

9 Recycling ....................................................................................................................................................... 99

Battery ................................................................................................................................................ 99

Display ................................................................................................................................................ 99

Index ................................................................................................................................................................. 105

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD
processor

Product Name HP 2000 Notebook PC √√

Processors AMD® E450 1.65-GHz processor (dual core,

18 W)

AMD E350 1.60-GHz processor (dual core,

18 W)

AMD E300 1.30-GHz processor (dual core,

18 W)

AMD E240 1.50-GHz processor (single core,

18 W)

AMD C50 1.00-GHz processor (1.0-

MB L2 cache, dual core, 9 W)

Intel® Core® i5-2450M 2.50-GHz processor

(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)

Intel Core i5-2430M 2.40-GHz processor

(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)

√

√

√

√

√

√

√

Computer models
equipped with an
Intel processor

Intel Core i3-2330M 2.20-GHz processor

(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported with Windows 7 Starter,
32-bit operating system)

Intel Core i3-370M 2.40-GHz processor (1066-

MHz FSB, 3.0-MB L3 cache, dual core, 35 W;
not supported with Windows 7 Starter, 32­bit operating system)

Intel Pentium® P6300 2.26-GHz processor

(3.0-MB L3 cache, dual core, 35 W)

Intel Pentium P6200 2.13-GHz processor (3.0-

MB L3 cache, dual core, 35 W)

Intel Pentium B970 2.30-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32­bit operating system)

√

√

√

√

√

1

Category Description Computer models

equipped with an AMD
processor

Computer models
equipped with an
Intel processor

Intel Pentium B960 2.20-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32­bit operating system)

Intel Pentium B950 2.10-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32­bit operating system)

Intel Pentium B940 2.00-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported with Windows 7 Starter, 32­bit operating system)

Intel Celeron® B815 1.60-GHz processor (2.0-

MB L3 cache, dual core, 35 W)

Intel Celeron B800 1.50-GHz processor (2.0-

MB L3 cache, dual core, 35 W)

Intel Celeron B710 1.50-GHz processor (1.0-

MB L3 cache, single core, 35 W) 664660-001

Intel Celeron DC T3500 2.10-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

Intel Celeron DC T3300 2.00-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

Intel Celeron SC C925 2.30-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

√

√

√

√

√

√

√

√

√

Chipset AMD A50M fusion controller hub (FCH) √

Northbridge:

Intel HM65 Express Chipset

●

Intel HM55 Express Chipset

●

Graphics AMD Radeon™ HD 6320M discrete-class

graphics supporting DX11

AMD Radeon™ HD 63100M discrete-class
graphics supporting DX11

Support for high-definition DVD playback with
HD-decode and DX10 and DX11 support

Internal graphics:

● Intel HD 3000 graphics on computer

models equipped with an Intel Core i5 or
i3 processor

● Intel HD graphics on computer models

equipped with an Intel Celeron or
Pentium processor

Discrete graphics: AMD Radeon HD 6370M

Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs)

√

√

√

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD
processor

Computer models
equipped with an
Intel processor

Switchable discrete graphics (not supported

on computer models equipped with Windows 7
Starter OS): AMD Radeon HD 6470M
Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs) or
AMD Radeon HD 6470M Graphics with 1024­MB of discrete video memory (128M×16 DDR3
900 MHz × 4 PCs)

Support for high-definition DVD playback with

HD-decode ,and DX10 (UMA) and DX11
(discrete) support

Panel 15.6-in, high-definition (HD), light-emitting

diode (LED), SVA BrightView (1366×768)
display; typical brightness: 200 nits

All display assemblies include 1 or 2 wireless
local area network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio

Memory 2 customer-accessible/upgradable memory

module slots

Supports dual-channel memory √√

Supports up to 8192 GB of system RAM √√

DDR3/1333-MHz √√

√

√

√√

√√

Supports the following configurations:

8192-MB total system memory (4096×2;

●

not supported on a 32-bit
operating system)

4096-MB total system memory (4096×1

●

or 2048×2; not supported with Windows®
7 Starter OS)

● 3072-MB total system memory (2048×1 +

1024×1; not supported with Windows® 7
Starter OS)

2048-MB total system memory (2048×1

●

or 1024×2)

● 1024-MB total system memory (1024×1;

not supported on a 64-bit
operating system)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-

mm (.37-in) and 7.0-mm (.28-in) thicknesses

Customer-accessible √√

Serial ATA √√

√√

√√

3

Category Description Computer models

equipped with an AMD
processor

Computer models
equipped with an
Intel processor

Support for the following hard drives:

● 500-GB, 5400-rpm

● 320-GB, 5400-rpm

● 250-GB, 5400-rpm

Optical drive (select
models only)

Serial ATA √√

12.7-mm tray load √√

Support for the following optical drives:

Audio and video Single digital microphone √√

HD audio √√

HP-/Presario-branded Altec/Lansing speakers √√

Fixed √√

● DVD±RW and CD-RW Super Multi

Double-Layer Combo Drive with
LightScribe (select models only)

DVD±RW and CD-RW Drive

●

DVD-ROM Drive

●

√√

√√

Supports Microsoft Premium requirements √√

HP VGA webcam (select models only, fixed,

no tilt with activity LED, 640×480 by 24 frames
per second

Ethernet Integrated 10/100 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN)

options by way of wireless module

One or two WLAN antennas built into

display assembly

√√

√√

√√

4 Chapter 1 Product description

Category Description Computer models

equipped with an AMD
processor

Computer models
equipped with an
Intel processor

Support for the following WLAN formats:

● Atheros 9485GN 802.11b/g/n 1×1 WiFi

and 3012 Bluetooth 4.0 Combo Adapter

Atheros AR9002WB-1NGB 802.11b/g/n

●

1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi

●

and 20702 Bluetooth 4.0 Combo Adapter

● Ralink 5390GN 802.11b/g/n 1×1 WiFi

Adapter

● Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi

and Bluetooth 3.0+HS Combo Adapter

Realtek 8188GN 802.11b/g/n 1×1 WiFi

●

Adapter

External media card HP Multi-Format Digital Media Reader

supports the following digital card formats:

● MultiMediaCard (MMC)

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC)

●

Memory Card

√√

√√

Ports

Keyboard/pointing
devices

TouchPad with multi-touch gestures, 2-finger

Taps enabled by default √√

Power requirements 65-W RC V HP Smart AC adapter with

3-pin AC power

●

● Audio-in (mono microphone)

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting 1920 ×1200

●

@ 60Hz

● RJ-45 (Ethernet, includes link and

activity lights)

● USB 2.0 (3 ports)

VGA (Dsub 15 pin) supporting

●

2048×1536 external resolution @ 85 Hz,
1920 ×1200 external resolution @ 60Hz,
hot plug and unplug and auto-detection
for correct output to wide-aspect vs.
standard aspect video

Full-size 14-in, textured, pocket, keyboard with
full numeric keypad

scrolling, and pinch-zoom enabled

localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

√√

√√

√√

√

5

Category Description Computer models

equipped with an AMD
processor

Computer models
equipped with an
Intel processor

90-W PFC RC V EM HP Smart AC adapter

with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector)

90-W PFC RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

65-W RC V EM HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

Support for the following batteries:

● 6-cell, 55-Whr, 2.55-Ah Li-ion battery

6-cell, 47-Whr, 2.20-Ah Li-ion battery

●

Security Security cable slot √√

Operating system Preinstalled:

● Windows 7 Home Basic (64- and 32-bit)

Windows 7 Home Premium (64-bit)

●

Windows 7 Professional (64-bit)

●

● Windows 7 Starter (32-bit, not supported

on computer models equipped with a
500-GB hard drive)

√

√√

√√

● FreeDOS

Serviceability End-user replaceable parts:

● AC adapter

Battery

●

Hard drive

●

● Memory modules (2)

Optical drive

●

WLAN module

●

√√

6 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

NOTE: Select computer models only have one

WLAN antenna.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP
> HP MediaSmart > HP MediaSmart Webcam.

(4) Internal microphone Records sound.

Display 7

Item Component Description

Button

(5) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

NOTE: The internal display switch is not visible from

the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Component Description

Power button

When the computer is off, press the button to turn

●

on the computer.

When the computer is on, press the button briefly

●

to initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.

8 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in

combination with the fn key.

(2) fn key Displays system information when pressed in

combination with the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Action keys Execute frequently used system functions.

Keys 9

Lights

Item Component Description

(1) TouchPad light ● Amber: The TouchPad is off.

Off: The TouchPad is on.

●

(2) Caps lock light ● White: Caps lock is on.

Off: Caps lock is off.

●

(3) Power light ● White: The computer is on.

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off.

●

(4) Wireless light

White: An integrated wireless device, such as a

●

WLAN device and/or a Bluetooth device, is on.

● Amber: All wireless devices are off.

10 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad light

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Amber: The TouchPad is off.

●

● On: The TouchPad is on.

TouchPad on/off button to turn the TouchPad on and off.

the screen.

TouchPad 11

Left side

Item Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Vents (2) Enable airflow to cool internal components.

(3) RJ-45 (network) jack Connects a network cable.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(4) HDMI port (select models only) Connects an optional video or audio device, such as a

(5) USB port Connect optional USB devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

(7) Audio-out (headphone) jack Produce sound when connected to optional powered

(8) Digital Media Slot Supports the following digital card formats:

high-definition television, or any compatible digital or
audio component.

stereo array microphone, or monaural microphone.

stereo speakers, headphones, ear buds, a headset, or
television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.

When a device is connected to the jack, the computer
speakers are disabled.

● MultiMediaCard

● Secure Digital (SD) Memory Card

● Secure Digital High Capacity (SDHC) Memory

Card

(9) Drive light Blinking white: The hard drive is being accessed.

(10) Power light ● White: The computer is on.

12 Chapter 2 External component identification

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off.

●

Right side

Item Component Description

(1) Optical drive Reads and writes to an optical disc.

(2) Optical drive light

(3) USB ports (2) Connect optional USB devices.

(4) Power connector Connects an AC adapter.

(5) AC adapter light

(6) Security cable slot Attaches an optional security cable to the computer.

On: The optical drive is in use.

●

● Off: The optical drive is idle.

White: The computer is connected to external

●

power and the battery is fully charged.

Amber: A battery is charging.

●

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from
being mishandled or stolen.

Right side 13

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(4) Hard drive bay Holds the hard drive.

(5) Memory module compartment Contains the memory module slots.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

Item Description Function

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

the computer.

each product.

Service tag 15

Item Description Function

(3) Part number/Product number (p/n) This number provides specific information about the

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part number

(1) 15.6-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes microphone

and wireless antenna transceivers and cables):

Equipped with webcam, in black finish 664237-001

Equipped with webcam, in charcoal gray finish 645093-001

Not equipped with webcam, in charcoal gray finish 645092-001

Computer major components 17

Item Component Spare part number

NOTE: For more display assembly spare part information, see

(2) Keyboard (includes keyboard cable):

For use with all computer models:

For use in Belgium 646125-A41

For use in Bulgaria 646125-261

For use in Canada 646125-121

For use in the Czech Republic 646125-221

For use in Denmark, Finland, and Norway 646125-DH1

For use in France 646125-051

For use in Germany 646125-041

For use in Greece 646125-DJ1

For use in Hungary 646125-211

For use in Israel 646125-BB1

For use in Italy 646125-061

For use in Latin America 646125-161

For use in the Netherlands 646125-B31

Display assembly subcomponents on page 22.

For use in Portugal 646125-131

For use in Russia 646125-251

For use in Saudi Arabia 646125-171

For use in Slovenia 646125-BA1

For use in Spain 646125-071

For use in Switzerland 646125-BG1

For use in Turkey 646125-141

For use in the United Kingdom 646125-031

For use in the United States 646125-001

For use only with computer models equipped with an Intel processor:

For use in India 646125-D61

For use in Japan 646125-291

For use in South Korea 646125-AD1

For use in Taiwan 646125-AB1

(3) Top cover (includes TouchPad and TouchPad cable) 646137-001

(4) Power button board (includes cable) 646129-001

(5) TouchPad button board (includes bracket and cable) 646130-001

Cable Kit, includes: 646119-001

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(6a) TouchPad cable

(6b) Optical drive connector cable

(6c) Hard drive connector cable

NOTE: See

(7) USB board (includes cable) 646128-001

(8) Power connector cable 646121-001

Plastics Kit, includes: 646131-001

(9a) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(9b) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

NOTE: See

(10) Speaker Kit (includes left and right speakers and cable) 647315-001

(11) System board (includes replacement thermal material):

For use only with computer models equipped with an AMD E450 1.65-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E350 1.60-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E300 1.30-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E240 1.50-GHz processor

(single core, 18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD C50 1.00-GHz processor

(1.0-MB L2 cache, dual core, 9 W) and a graphics subsystem with
UMA video memory

Cable Kit on page 23 for more Cable Kit spare part information.

Plastics Kit on page 26 for more Plastics Kit spare part information.

657323-001

647320-001

657324-001

647322-001

653985-001

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with UMA video memory

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with UMA video memory

For use only with computer models equipped with an Intel Celeron processor and a

graphics subsystem with UMA video memory

Thermal Material Kit (includes replacement thermal paste and pads):

For use only with computer models equipped with an AMD processor 650277-001

For use only with computer models equipped with an Intel processor 646135-001

(12) RTC battery (includes cable and double-sided tape) 646132-001

(13) Processor (includes replacement thermal material):

Intel Core i5-2450M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

646179-001

646177-001

646176-001

646175-001

646174-001

676359-001

Computer major components 19

Item Component Spare part number

Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

Intel Core i3-2350M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

Intel Core i3-380M 2.53-GHz processor (1066-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W)

Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001

Intel Pentium B970 2.30-GHz processor (2.0-MB L2 cache, dual core, 35 W) 676785-001

Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 664662-001

Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 653338-001

Intel Pentium B940 2.00-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 653337-001

Intel Celeron B815 1.60-GHz processor (2.0-MB L3 cache, dual core, 35 W) 677153-001

Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664661-001

653341-001

653340-001

653339-001

625823-001

613584-001

Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W) 664660-001

Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 625830-001

Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 592399-001

Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 636636-001

(14) Fan/heat sink assembly (includes replacement thermal material):

For use only with computer models equipped with an AMD processor 647316-001

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor

and a graphics subsystem with UMA video memory

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with discrete video memory

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with UMA video memory

For use only with computer models equipped with an Intel Celeron processor and a

graphics subsystem with UMA video memory

(15) Base enclosure (includes battery release latch, heat sink,

replacement thermal material, and 4 rubber feet)

(16) Battery:

646182-001

646183-001

646180-001

646181-001

646184-001

646114-001

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(17) Optical drive (includes bezel and bracket:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

(select models only)

DVD±RW and CD-RW Drive 659879-001

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

(18) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):

640-GB, 5400-rpm 603785-001

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 646122-001

(19) Memory modules (2, PC3, 10600, 1333-MHz):

4 GB 621569-001

2 GB 621565-001

1 GB 639738-001

(20) WLAN module:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

646126-001

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo

Adapter (BT3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001

593127-001

Computer major components 21

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel:

For use with computer models equipped with a webcam and a microphone 646115-001

For use with computer models equipped only with a microphone 646116-001

(2) Display hinge covers (2) 646124-001

(3) 15.6-in, HD, LED, BrightView display panel 645096-001

(4) Webcam/microphone module 646138-001

Microphone module 645980-001

(5) Display Hinge Kit (includes left and right display hinges and brackets) 646123-001

(6) Display Cable Kit (includes display panel cable and webcam/microphone

module cable)

(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 646111-001

(8) Display enclosure:

In black finish 664236-001

646120-001

22 Chapter 3 Illustrated parts catalog

Item Component Spare part number

In charcoal gray finish 646112-001

Display Screw Kit (not illustrated, includes Mylar screw covers and screws) 646134-001

Cable Kit

Item Component Spare part number

Cable Kit, includes: 646119-001

(1) TouchPad cable

(2) Optical drive connector cable

(3) Hard drive connector cable

Cable Kit 23

Mass storage devices

Item Component Spare part number

(1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):

640-GB, 5400-rpm 603785-001

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Hard Drive Hardware Kit, includes: 646122-001

(2) Hard drive bracket

Screws (not illustrated)

(3) Optical drive (includes bezel and bracket:

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

(select models only)

DVD±RW and CD-RW Drive 659879-001

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

646126-001

24 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

65-W RC V HP Smart AC adapter for use will all computer models 609939-001

For use only with computer models equipped with an Intel processor:

90-W PFC RC V EM HP Smart AC adapter 609940-001

90-W PFC RC V HP Smart AC adapter 609947-001

65-W RC V EM HP Smart AC adapter 609948-001

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina 490371-D01

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Italy 490371-061

For use in Israel 490371-BB1

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

For use only with computer models equipped with an Intel processor:

For use in Australia 490371-011

For use in India 490371-D61

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

Screw Kit 646133-001

Miscellaneous parts 25

Plastics Kit

Item Component Spare part number

Plastics Kit, includes: 646131-001

(1) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

26 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use with all computer models in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia (3-

490371-021 Power cord for use with all computer models in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use with all computer models in the United Kingdom and Singapore (3-

490371-061 Power cord for use only with computer models equipped with an Intel processor in Italy (3-

490371-081 Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use with all computer models in Switzerland (3-pin, black, 1.83-m)

490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan (3-

490371-AA1 Power cord for use only with computer models equipped with an Intel processor in the People's

490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-

490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea

490371-AR1 Power cord for use with all computer models in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use with all computer models in Israel (3-pin, black, 1.83-m)

pin, black, 1.83-m)

pin, black, 1.83-m)

pin, black, 1.83-m)

pin, black, 1.83-m)

Republic of China (3-pin, black, 1.83-m)

pin, black, 1.83-m)

(3-pin, black, 1.83-m)

490371-D01 Power cord for use with all computer models in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (3-

592399-001 Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes

593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery

593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

602993-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter

603785-001 640-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive

609939-001 65-W RC V HP Smart AC adapter for use will all computer models

609940-001 90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

609947-001 90-W PFC RC V HP Smart AC adapter for use only with computer models equipped with an

609948-001 65-W RC V EM HP Smart AC adapter for use only with computer models equipped with an

pin, black, 1.83-m)

replacement thermal material)

(BT3.0+HS ready)

connector cable, hard drive bracket, or screws)

Intel processor

Intel processor

Intel processor

Sequential part number listing 27

Spare part number Description

613584-001 Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

621565-001 2-GB memory module (PC3, 10600, 1333-MHz)

621569-001 4-GB memory module (PC3, 10600, 1333-MHz)

622641-001 250-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive

622643-001 320-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive

625823-001 Intel Core i3-380M 2.53-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

625830-001 Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes

625831-001 Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

634932-001 500-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive

635500-001 Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

636636-001 Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes

includes replacement thermal material)

connector cable, hard drive bracket, or screws)

connector cable, hard drive bracket, or screws)

includes replacement thermal material)

replacement thermal material)

replacement thermal material)

connector cable, hard drive bracket, or screws)

replacement thermal material)

replacement thermal material)

639738-001 1-GB memory module (PC3, 10600, 1333-MHz)

640926-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter

645092-001 15.6-in, HD, LED, BrightView display assembly not equipped with a webcam in charcoal gray

645093-001 15.6-in, HD, LED, BrightView display assembly equipped with a webcam in charcoal gray finish

645096-001 15.6-in, HD, LED, BrightView display panel

645980-001 Microphone module

646111-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

646112-001 Display enclosure in charcoal gray finish

646114-001 Base enclosure (includes battery release latch, heat sink, replacement thermal material,

646115-001 Display bezel for use with computer models equipped with a webcam and a microphone

646116-001 Display bezel for use with computer models equipped only with a microphone

646119-001 Cable Kit (includes TouchPad cable, optical drive connector cable, and hard drive

646120-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)

finish (includes microphone and wireless antenna transceivers and cables)

(includes microphone and wireless antenna transceivers and cables)

and 4 rubber feet)

connector cable)

NOTE: See

Cable Kit on page 23 for more Cable Kit spare part information.

646121-001 Power connector cable

28 Chapter 3 Illustrated parts catalog

Spare part number Description

646122-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

646123-001 Display Hinge Kit (includes left and right display hinges and brackets)

646124-001 Display hinge covers

646125-001 Keyboard for use with all computer models in the United States (includes keyboard cable)

646125-031 Keyboard for use with all computer models in the United Kingdom and Singapore (includes

keyboard cable)

646125-041 Keyboard for use with all computer models in Germany (includes keyboard cable)

646125-051 Keyboard for use with all computer models in France (includes keyboard cable)

646125-061 Keyboard for use with all computer models in Italy (includes keyboard cable)

646125-071 Keyboard for use with all computer models in Spain (includes keyboard cable)

646125-121 Keyboard for use with all computer models in Canada (includes keyboard cable)

646125-131 Keyboard for use with all computer models in Portugal (includes keyboard cable)

646125-141 Keyboard for use with all computer models in Turkey (includes keyboard cable)

646125-161 Keyboard for use with all computer models in Latin America (includes keyboard cable)

646125-171 Keyboard for use with all computer models in Saudi Arabia (includes keyboard cable)

646125-211 Keyboard for use with all computer models in Hungary (includes keyboard cable)

646125-221 Keyboard for use with all computer models in the Czech Republic (includes keyboard cable)

646125-251 Keyboard for use with all computer models in Russia (includes keyboard cable)

646125-261 Keyboard for use with all computer models in Bulgaria (includes keyboard cable)

646125-291 Keyboard for use only with computer models equipped with an Intel processor in Japan

646125-A41 Keyboard for use with all computer models in Belgium (includes keyboard cable)

646125-AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan

646125-AD1 Keyboard for use only with computer models equipped with an Intel processor in South Korea

646125-B31 Keyboard for use with all computer models in the Netherlands (includes keyboard cable)

646125-BA1 Keyboard for use with all computer models in Slovenia (includes keyboard cable)

646125-BB1 Keyboard for use with all computer models in Israel (includes keyboard cable)

646125-BG1 Keyboard for use with all computer models in Switzerland (includes keyboard cable)

646125-D61 Keyboard for use only with computer models equipped with an Intel processor in India (includes

646125-DH1 Keyboard for use with all computer models in Denmark, Finland, and Norway (includes

(includes keyboard cable)

(includes keyboard cable)

(includes keyboard cable)

keyboard cable)

keyboard cable)

646125-DJ1 Keyboard for use with all computer models in Greece (includes keyboard cable)

646126-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (select models

only)

Sequential part number listing 29

Spare part number Description

646128-001 USB board (includes cable)

646129-001 Power button board (includes cable)

646130-001 TouchPad button board (includes bracket and cable)

646131-001 Plastics Kit (includes hard drive compartment cover and memory module/wireless module

646132-001 RTC battery (includes cable and double-sided tape)

646133-001 Screw Kit

646134-001 Display Screw Kit (includes Mylar screw covers and screws)

646135-001 Thermal Material Kit for use only with computer models equipped with an Intel processor

646137-001 Top cover (includes TouchPad and TouchPad cable)

646138-001 Webcam/microphone module

646174-001 System board for use only with computer models equipped with an Intel Celeron processor and

646175-001 System board for use only with computer models equipped with an Intel Pentium processor and

646176-001 System board for use only with computer models equipped with an Intel Pentium processor and

646177-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor

646179-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor

compartment cover)

NOTE: See

(includes replacement thermal paste and pads)

a graphics subsystem with UMA video memory (includes replacement thermal material)

a graphics subsystem with UMA video memory (includes replacement thermal material)

a graphics subsystem with discrete video memory (includes replacement thermal material)

and a graphics subsystem with UMA video memory (includes replacement thermal material)

and a graphics subsystem with discrete video memory (includes replacement thermal material)

Plastics Kit on page 26 for more Plastics Kit spare part information.

646180-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium

processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)

646181-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium

646182-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3

646183-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3

646184-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Celeron

647315-001 Speaker Kit (includes left and right speakers and cable)

647316-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor

processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)

processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)

processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)

processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)

(includes replacement thermal material)

30 Chapter 3 Illustrated parts catalog

Spare part number Description

647320-001 System board for use only with computer models equipped with an AMD E350 1.60-GHz

647322-001 System board for use only with computer models equipped with an AMD E240 1.50-GHz

650277-001 Thermal Material Kit for use only with computer models equipped with an AMD processor

653337-001 Intel Pentium B940 2.00-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; includes

653338-001 Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; includes

653339-001 Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

653340-001 Intel Core i3-2350M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

653341-001 Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

653985-001 System board for use only with computer models equipped with an AMD C50 1.00-GHz

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal material)

processor (single core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal material)

(includes replacement thermal paste and pads)

replacement thermal paste and pads)

replacement thermal paste and pads)

includes replacement thermal paste and pads)

includes replacement thermal paste and pads)

includes replacement thermal paste and pads)

processor (1.0-MB L2 cache, dual core, 9 W) and a graphics subsystem with UMA video
memory (includes replacement thermal paste and pads)

657323-001 System board for use only with computer models equipped with an AMD E450 1.65-GHz

processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal paste and pads)

657324-001 System board for use only with computer models equipped with an AMD E350 1.60-GHz

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

659632-001 Optical drive slot space saver

659638-001 DVD-ROM Drive

659879-001 DVD±RW and CD-RW Drive

664236-001 Display enclosure in black finish

664237-001 15.6-in, HD, LED, BrightView display assembly not equipped with a webcam in black finish

664660-001 Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W; includes

664661-001 Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

664662-001 Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; includes

676359-001 Intel Core i5-2450M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal paste and pads)

(includes microphone and wireless antenna transceivers and cables)

replacement thermal paste and pads)

replacement thermal paste and pads)

replacement thermal paste and pads)

includes replacement thermal paste and pads)

Sequential part number listing 31

Spare part number Description

676785-001 Intel Pentium B970 2.30-GHz processor (2.0-MB L2 cache, dual core, 35 W; includes

677153-001 Intel Celeron B815 1.60-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal paste and pads)

replacement thermal paste and pads)

32 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Magnetic screwdriver

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Preliminary replacement requirements 33

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

34 Chapter 4 Removal and replacement procedures

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 35

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

and Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

36 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 37

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

38 Chapter 4 Removal and replacement procedures

the computer.

each product.

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.

period for the computer.

documents, drivers, and support for the computer.

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

Component replacement procedures 39

3. Remove the battery (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery

release latch will automatically lock into place.)

Optical drive (select models only)

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (select models
only)

DVD±RW and CD-RW Drive 659879-001

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

Before removing the optical drive, follow these steps:

646126-001

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

40 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the optical drive:

1. Loosen the captive screw (1) that secures the memory module/wireless module compartment

cover to the computer.

2. Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward

until it rests at an angle.

3. Remove the memory module/wireless module compartment cover. The memory module/wireless

module compartment cover is available in the Plastics Kit, spare part number 646131-001.

4. Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.

5. Insert an unbent paper clip or similar thin tool into the optical drive tab access (2) to release the

optical drive tray from the optical drive.

Component replacement procedures 41

6. Remove the optical drive (3) by sliding it out of the optical drive bay.

7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

8. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.

9. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

42 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630703-001

Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter 640926-001

593127-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 39).

Optical drive (select

models only) on page 40).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Component replacement procedures 43

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into the

WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

44 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB (PC3, 10600, 1333-MHz) 621569-001

2-GB (PC3, 10600, 1333-MHz) 621565-001

1-GB (PC3, 10600, 1333-MHz) 639738-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 39).

Optical drive (select

models only) on page 40).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

2. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

Component replacement procedures 45

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or

screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.
The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number
646122-001.

Description Spare part number

640-GB, 5400-rpm 603785-001

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 39).

Optical drive (select

models only) on page 40).

Remove the hard drive:

1. Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.

46 Chapter 4 Removal and replacement procedures

2. Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at

an angle.

3. Remove the hard drive compartment cover. The hard drive compartment cover is available in the

Plastics Kit, spare part number 646131-001.

4. Disconnect the hard drive connector cable (1) from the system board.

5. Release the hard drive connector cable from the clips (2) built into the base enclosure.

6. Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer.

7. Remove the hard drive (4).

Component replacement procedures 47

8. If it is necessary to replace the hard drive connector cable (1), the hard drive screws (2), or the

hard drive bracket (3), remove and replace the components.

Reverse this procedure to reassemble and install the hard drive.

48 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number Description Spare part number

For use with all computer models:

For use in Belgium 646125-A41 For use in Latin America 646125-161

For use in Bulgaria 646125-261 For use in the Netherlands 646125-B31

For use in Canada 646125-121 For use in Portugal 646125-131

For use in the Czech Republic 646125-221 For use in Russia 646125-251

For use in Denmark, Finland,
and Norway

For use in France 646125-051 For use in Slovenia 646125-BA1

For use in Germany 646125-041 For use in Spain 646125-071

For use in Greece 646125-DJ1 For use in Switzerland 646125-BG1

For use in Hungary 646125-211 For use in Turkey 646125-141

For use in Israel 646125-BB1 For use in the United Kingdom 646125-031

For use in Italy 646125-061 For use in the United States 646125-001

For use only with computer models equipped with an Intel processor:

For use in India 646125-D61 For use in South Korea 646125-AD1

For use in Japan 646125-291 For use in Taiwan 646125-AB1

646125-DH1 For use in Saudi Arabia 646125-171

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/wireless module compartment cover (see

Battery on page 39).

Optical drive (select

models only) on page 40).

6. Remove the hard drive compartment cover (see

Hard drive on page 46).

Component replacement procedures 49

Remove the keyboard:

1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.

2. Rest and secure the computer on its left side.

3. Partially open the computer.

4. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the

back of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

50 Chapter 4 Removal and replacement procedures

6. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it

rests upside down on the palm rest.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.

Component replacement procedures 51

Description Spare part number

Top cover (includes TouchPad and TouchPad cable) 646137-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the optical drive (see

6. Remove the keyboard (see

Battery on page 39).

Optical drive (select models only) on page 40).

Keyboard on page 49).

When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:

Power button board and cable (see

●

TouchPad button board and cable (see

●

Power button board on page 55)

TouchPad button board on page 56)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the eight Phillips PM2.5×6.0 screws on the surface of the base enclosure that secure

the top cover to the computer.

52 Chapter 4 Removal and replacement procedures

4. Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that

secure the top cover to the computer.

5. Remove the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in

the battery bay that secure the top cover to the computer.

6. Turn the computer right-side up, with the front toward you.

7. Open the computer.

8. Release the ZIF connectors to which the following cables are attached, and then disconnect the

cables from the system board:

Power button board cable (1) (included with the power button board spare part kit, spare

●

part number 646129-001)

● TouchPad button board cable (2) (included with the TouchPad button board spare part kit,

spare part number 646130-001)

TouchPad cable (3) (included in the Cable Kit, spare part number 646119-001)

●

Component replacement procedures 53

9. Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.

10. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

54 Chapter 4 Removal and replacement procedures

11. Remove the top cover (2).

Reverse this procedure to install the top cover.

Power button board

Description Spare part number

Power button board (includes cable) 646129-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

Remove the power button board:

1. Turn the top cover upside down, with the top toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the

top cover.

Component replacement procedures 55

3. Remove the power button board and cable (2).

Reverse this procedure to install the power button board and cable.

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 646130-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

● Optical drive (see

Keyboard (see

●

Top cover (see

●

Remove the TouchPad button board and cable:

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

1. Turn the top cover upside down, with the top toward you.

2. Release the TouchPad board cable (1) and the TouchPad button board cable (2) from the top

cover. (The TouchPad board cable and the TouchPad button board cable are attached to the top
cover with double-sided tape.)

56 Chapter 4 Removal and replacement procedures

3. Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to the

top cover.

4. Remove the TouchPad button board (4) and cables from the top cover.

Reverse this procedure to install the TouchPad button board and cable.

Component replacement procedures 57

USB board

Description Spare part number

USB board (includes cable) 646128-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

Remove the USB board:

1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect

the USB board cable (2) from the system board.

2. Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.

3. Remove the USB board (3) and cable.

Reverse this procedure to install the USB board.

58 Chapter 4 Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable 641394-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

USB board on page 58)

Remove the power connector cable:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Disconnect the power connector cable (1) from the system board.

4. Release the power connector cable from the clips (2) built into the base enclosure.

5. Turn the computer right-side up, with the front toward you.

Component replacement procedures 59

6. Open the computer.

7. Remove the two Phillips PM2.5×6.0 screws (1) that secure the power connector and bracket to

the computer.

8. Remove the power connector bracket (2).

9. Remove the power connector (3).

Reverse this procedure to install the power connector cable.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 647315-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4. Remove the battery (see

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

Battery on page 39), and then remove the following components:

Optical drive (see

●

Keyboard (see

●

Top cover (see

●

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

USB board (see

●

USB board on page 58)

60 Chapter 4 Removal and replacement procedures

Remove the speakers:

1. Disconnect the speaker cable (1) from the system board.

2. Release the speaker cables (2) from the clips built into the base enclosure. Remove the Phillips

PM2.5×9.0 screw (3) and the three Phillips PM2.5×6.0 screws (4) that secure the speakers to
the computer. Remove the speakers (5).

Reverse this procedure to install the speakers.

Optical drive connector cable

NOTE: The optical drive connector cable is included in the Cable Kit, spare part number

646119-001.

Before removing the optical drive connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

Keyboard (see

●

Top cover (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

Component replacement procedures 61

Remove the optical drive connector cable:

1. Release the optical drive cable from the clips (1) built into the base enclosure.

2. Remove the two Phillips PM2.0×5.0 screws (2) that secure the optical drive connector to the

base enclosure.

3. Remove the optical drive connector (3) from the base enclosure.

Reverse this procedure to install the optical drive connector cable.

Display assembly

Description Spare part number

15.6-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables)

Equipped with webcam, in black finish 664237-001

Equipped with webcam, in charcoal gray finish 645093-001

Not equipped with webcam, in charcoal gray finish 645092-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

62 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

●

Power connector cable (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

WLAN module on page 43)

Keyboard on page 49)

Top cover on page 51)

USB board on page 58)

Power connector cable on page 59)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

2. Release the wireless antenna cables from the clips (2) built into the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other computer
components.

3. Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the

computer.

4. Remove the display assembly (4).

Component replacement procedures 63

5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that

secure the display bezel to the display assembly. The Mylar screw covers are available in
the Display Screw Kit, spare part number 646134-001.

b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom

edge (3) of the display bezel until the bezel disengages from the display enclosure.

c. Remove the display bezel (4). The display bezel is available using the following spare

part numbers:

646115-001 — For use with computer models equipped with a webcam and a

●

microphone

646116-001 — For use with computer models equipped only with a microphone

●

6. If it is necessary to replace the webcam/microphone module or microphone module:

a. Detach and release the module (1) as far as the module cable allows. (The module is

attached to the display enclosure with double-sided tape.)

b. Disconnect the module cable (2) from the module.

64 Chapter 4 Removal and replacement procedures

c. Remove the webcam/microphone module (3) or microphone module. The webcam/

microphone module is available using spare part number 646138-001. The microphone
module is available using spare part number 645980-001.

7. If it is necessary to replace the hinge covers:

a. Remove the two Phillips PM2.5×5.0 (1) screws that secure the hinge covers to the

display enclosure.

b. Remove the hinge covers (2). The hinge covers are available using spare part number

646124-001.

Component replacement procedures 65

8. If it is necessary to replace the display panel:

a. Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that

secure the display panel to the display enclosure.

b. Lift the top edge of the display panel, and then swing it up and forward until it rests upside

down in front of the display enclosure.

66 Chapter 4 Removal and replacement procedures

c. Release the adhesive strip (1) that secures the display panel cable to the display panel,

and then disconnect the display panel cable (2) from the display panel.

d. Remove the display panel. The display panel is available using spare part number

645096-001.

9. If it is necessary to replace the display hinges:

a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the

display panel.

b. Remove the display hinges (2). The display hinges include the display hinges and brackets

and are available using spare part number 646123-001.

Component replacement procedures 67

10. If it is necessary to replace the display panel cable:

a. Release the tabs (1) built into the display enclosure shielding that secure the display panel

cable to the display enclosure.

b. Release the display panel cable from the clips (2) built into the display enclosure.

c. Remove the display panel cable (3). The display panel cable includes the webcam/

microphone module cable and is available in the Display Cable Kit, spare part number
646120-001.

11. If it is necessary to replace the wireless antenna cable and transceiver:

a. Release the wireless antenna transceiver (1) from the display enclosure. (The wireless

antenna transceiver are attached to the display enclosure with double-sided tape.)

b. Release the wireless antenna cable from the clips (2) built into the display enclosure.

c. Remove the wireless antenna cable and transceiver (3). The wireless antenna cable and

transceiver are available in the Antenna Kit, spare part number 646111-001.

68 Chapter 4 Removal and replacement procedures

Reverse this procedure to reassemble and install the display assembly.

System board

NOTE: The system board spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

For use only with computer models equipped with an AMD E450 1.65-GHz processor (dual core,
18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E350 1.60-GHz processor (dual core,
18-W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E300 1.30-GHz processor (dual core,
18 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD E240 1.50-GHz processor (single core,
18-W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an AMD C50 1.00-GHz processor (1.0­MB L2 cache, dual core, 9 W) and a graphics subsystem with UMA video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with discrete video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with UMA video memory

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory

For use only with computer models equipped with an Intel Celeron processor and a graphics
subsystem with UMA video memory

657323-001

647320-001

657324-001

647322-001

653985-001

646179-001

646177-001

646176-001

646175-001

646174-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the optical drive (see

6. Remove the WLAN module (see

Battery on page 39).

Optical drive (select models only) on page 40).

WLAN module on page 43).

Component replacement procedures 69

7. Disconnect the hard drive connector cable from the system board (see Hard drive on page 46).

8. Remove the following components:

Keyboard (see

●

Top cover (see

●

USB board (see

●

Power connector cable (see

●

Display assembly (see

●

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

Memory module (see

●

RTC battery (see

●

Fan and heat sink (see

●

Processor (see

●

Remove the system board:

1. Disconnect the optical drive connector cable from the system board.

Keyboard on page 49)

Top cover on page 51)

USB board on page 58)

Power connector cable on page 59)

Display assembly on page 62)

Memory module on page 45)

RTC battery on page 72)

Fan/heat sink assembly on page 73)

Processor on page 80)

2. Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.

3. Lift the right side of the system board (2) until it rests at an angle.

70 Chapter 4 Removal and replacement procedures

4. Remove the system board (3) by sliding it up and to the right at an angle.

NOTE: A heat sink is attached to the base enclosure to service a component on the bottom of

the system board. The thermal material must be thoroughly cleaned from the surfaces of the
system board (1) and the heat sink (2) attached to the base enclosure each time the system
board is removed. Replacement thermal material is included with all base enclosure and system
board spare part kits.

Reverse this procedure to install the system board.

Component replacement procedures 71

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 646132-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

●

Power connector cable (see

●

Display assembly (see

●

System board (see

●

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

WLAN module on page 43)

Keyboard on page 49)

Top cover on page 51)

USB board on page 58)

Power connector cable on page 59)

Display assembly on page 62)

System board on page 69)

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the RTC battery cable (1) from the system board.

72 Chapter 4 Removal and replacement procedures

3. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system

board with double-sided tape.)

4. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

For use only with computer models equipped with an AMD processor 647316-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with discrete video memory

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with UMA video memory

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory

For use only with computer models equipped with an Intel Celeron processor and a graphics
subsystem with UMA video memory

646182-001

646183-001

646180-001

646181-001

646184-001

Component replacement procedures 73

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

● USB board (see

Power connector cable (see

●

Display assembly (see

●

System board (see

●

Optical drive (select models only) on page 40)

Keyboard on page 49)

Top cover on page 51)

USB board on page 58)

Battery on page 39), and then remove the following components:

WLAN module on page 43)

Power connector cable on page 59)

Display assembly on page 62)

System board on page 69)

74 Chapter 4 Removal and replacement procedures

Remove the fan/heat sink assembly:

1. Disconnect the fan cable from the system board.

2. Turn the system board upside down, with the front toward you.

3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.

NOTE: The number of screws used to secure the fan/heat sink assembly to the system board

varies by computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to
detach it.

4. Remove the fan and heat sink (2).

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an AMD processor.

Component replacement procedures 75

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with discrete memory.

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with UMA memory.

76 Chapter 4 Removal and replacement procedures

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM45 chipset, and a graphics subsystem with
UMA memory.

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board components each time the heat sink is removed. Replacement thermal material is included with
the base enclosure, fan/heat sink assembly, processor, and system board spare part kits.
Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an AMD processor.

Component replacement procedures 77

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

● A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that

●

services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.

78 Chapter 4 Removal and replacement procedures

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

● A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Celeron processor.

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

●

Reverse this procedure to reassemble and install the fan/heat sink assembly.

Component replacement procedures 79

Processor

NOTE: This section applies only to computer models equipped with an Intel processor.

NOTE: The processor spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

Intel Core i5-2450M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 676359-001

Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 653341-001

Intel Core i3-2350M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 653339-001

Intel Core i3-380M 2.53-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 625823-001

Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W) 613584-001

Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001

Intel Pentium B970 2.30-GHz processor (2.0-MB L2 cache, dual core, 35 W) 676785-001

Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 664662-001

Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 653338-001

Intel Pentium B940 2.00-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W) 653337-001

Intel Celeron B815 1.60-GHz processor (2.0-MB L3 cache, dual core, 35 W) 677153-001

Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664661-001

Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W) 664660-001

Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 625830-001

Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 592399-001

Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 636636-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Optical drive (see

●

● Hard drive (see

Battery on page 39), and then remove the following components:

Optical drive (select models only) on page 40)

Hard drive on page 46)

80 Chapter 4 Removal and replacement procedures

WLAN module (see

●

WLAN module on page 43)

Keyboard (see

●

Top cover (see

●

System board (see

●

Fan and heat sink (see

●

Keyboard on page 49)

Top cover on page 51)

System board on page 69)

Fan/heat sink assembly on page 73)

Remove the processor:

1. Use a flat-bladed screw driver to turn the processor locking screw one-half turn

counterclockwise (1), until you hear a click.

2. Lift the processor (2) straight up, and then remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 81

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer,
and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only

if USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

82 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

●

screen, or use the up arrow key or the down arrow key.

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then

●

follow the on-screen instructions.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

To exit Setup Utility menus without saving your changes, press the esc key, and then follow the

●

on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

● To save your changes and exit Setup Utility menus, press f10, and then follow the on-screen

instructions.

– or –

Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then
press enter.

Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Using Setup Utility 83

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use the arrow keys to select Exit > Load Setup Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, press f10, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

84 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to

select Exit > Exit Discarding Changes, and then press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and

drivers update.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive. Make a note

of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator

before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1. Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

Using Setup Utility 85

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start

●

the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

●

start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact

●

HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

86 Chapter 5 Setup Utility (BIOS) and System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth 24.7 cm 9.7 in

Width 37.6 cm 14.8 in

Height (front to back) 3.1 to 3.6 cm 1.2 to 1.4 in

Weight 2.49 kg 5.49 lb

Input power

Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W

Operating current 3.5 A - 65 W or 4.74 A - 90 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

Computer specifications 87

15.6-inch display specifications

Metric U.S.

Dimensions

Height 19.6 cm 7.72 in

Width 34.7 cm 13.66 in

Diagonal 39.8 cm 15.67 in

Number of colors Up to 16.8 million

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

88 Chapter 6 Specifications

Hard drive specifications

500-GB* 320-GB* 250-GB*

Dimensions

Height 9.5 mm 9.5 mm 7.0 mm

Length 100.4 mm 100.4 mm 100.4 mm

Width 69.9 mm 69.9 mm 69.9 mm

Weight 110 g 110 g 110 g

Interface type SATA SATA SATA

Transfer rate

Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec

Security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.5 ms 1.5 ms

Average (read/write) 11/13 ms 11/13 ms 11/13 ms

Maximum 22 ms 22 ms 22 ms

Logical blocks 976,773,168 628,142,448 488,397,168

Disk rotational speed 5400 rpm 5400 rpm 5400 rpm

Operating temperature 0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 89

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.

This chapter provides information on the following topics:

● Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

● Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

Backing up your information

●

Recovering a program or driver

●

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.

CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was

preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE: Recovery discs have been included if your computer does not have a recovery partition.

90 Chapter 7 Backup and recovery

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.

NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery

flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE: If your computer does not include an integrated optical drive, you can use an optional

external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.

Guidelines:

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

●

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW discs, are not

compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

●

NOTE: If you are creating recovery discs, number each disc before inserting into the

optical drive.

If necessary, you can exit the program before you have finished creating the recovery discs or

●

recovery flash drive. The next time you open Recovery Manager, you will be prompted to
continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1. Select Start > All Programs > Recovery Manager > Recovery Media Creation.

2. Follow the on-screen instructions.

Creating restore media 91

Performing a system restore

Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.

NOTE: A system restore needs to be performed if the computer hard drive has failed or if all

attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.

Note the following when performing a system restore:

You can restore only the system that you have previously backed up. HP recommends that you

●

use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.

Windows has its own built-in repair features, such as System Restore. If you have not already

●

tried these features, try them before using Recovery Manager.

Recovery Manager restores only software that was preinstalled at the factory. Software not

●

provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition (select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select Start > All Programs > Recovery Manager > Recovery Manager.

●

– or –

Turn on or restart the computer, and then press esc while the “Press the ESC key for

●

Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.

2. Click System Recovery in the Recovery Manager window.

3. Follow the on-screen instructions.

92 Chapter 7 Backup and recovery