HP 14-cf3335ng Service manual
HP 14 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
© Copyright 2018 HP Development Company,
L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HP Inc.
under license. Intel, Celeron, and Pentium are
trademarks of Intel Corporation in the U.S. and
other countries. Microsoft and Windows are
U.S. registered trademarks of the Microsoft
group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: September 2018
First Edition: April 2018
Document Part Number: L19017-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 7
Right side ............................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Display .................................................................................................................................................................... 9
Keyboard area ...................................................................................................................................................... 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Button, vent, and speakers ............................................................................................................... 12
Special keys ....................................................................................................................................... 13
Action keys ........................................................................................................................................ 14
Bottom ................................................................................................................................................................. 15
Labels ................................................................................................................................................................... 16
3 Illustrated parts catalog .............................................................................................................................. 19
Computer major components .............................................................................................................................. 19
Display assembly subcomponents ...................................................................................................................... 23
Miscellaneous parts ............................................................................................................................................. 24
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ........................................................................................................ 28
Packaging and transporting guidelines .......................................................................... 29
Workstation guidelines ................................................................................ 29
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 31
Component replacement procedures .................................................................................................................. 31
Computer feet ................................................................................................................................... 31
Bottom cover ..................................................................................................................................... 33
Battery ............................................................................................................................................... 35
v
Hard drive .......................................................................................................................................... 36
WLAN module .................................................................................................................................... 38
Memory module ................................................................................................................................ 40
Solid-state drive ................................................................................................................................ 41
Speakers ............................................................................................................................................ 42
Power connector ............................................................................................................................... 43
TouchPad click board ......................................................................................................................... 44
TouchPad ........................................................................................................................................... 46
USB board .......................................................................................................................................... 47
Fan ..................................................................................................................................................... 48
System board .................................................................................................................................... 49
Heat sink assembly ........................................................................................................................... 52
Display assembly ............................................................................................................................... 57
Top cover/keyboard ........................................................................................................................... 64
6 Using Setup Utility (BIOS) ............................................................................................................................. 65
Starting Setup Utility (BIOS) ................................................................................................................................ 65
Updating Setup Utility (BIOS) .............................................................................................................................. 65
Determining the BIOS version ........................................................................................................... 65
Downloading a BIOS update .............................................................................................................. 66
7 Backing up, restoring, and recovering ........................................................................................................... 67
Backing up information and creating recovery media ........................................................................................ 67
Using Windows tools ......................................................................................................................... 67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 67
Restoring and recovery ........................................................................................................................................ 68
Restoring, resetting, and refreshing using Windows tools .............................................................. 68
Recovering using HP Recovery media ............................................................................................... 68
Changing the computer boot order ................................................................................................... 68
8 Using HP PC Hardware Diagnostics ................................................................................................................ 69
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 69
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 69
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 70
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 70
Installing HP PC Hardware Diagnostics Windows ............................................................................. 70
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 70
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 71
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 71
vi
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 71
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 71
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 72
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 72
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 72
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 72
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 72
9 Specications .............................................................................................................................................. 75
Computer specications ...................................................................................................................................... 75
37.97 cm (14.95 in) display specications .......................................................................................................... 76
Hard drive specications ..................................................................................................................................... 76
Solid-state drive specications ........................................................................................................................... 77
10 Power cord set requirements ...................................................................................................................... 79
Requirements for all countries ............................................................................................................................ 79
Requirements for specic countries and regions ................................................................................................ 80
11 Recycling .................................................................................................................................................. 83
Index ............................................................................................................................................................. 85
vii
viii
1 Product description
Category Description
Product Name HP 14 Laptop PC
Model numbers:
World Wide 14-cf0xxx, 14-cf1xxx
China & India LFR: 14s-cf0xxx, 14s-cf1xxx
China & India IT Mall: 14s-cr0xxx, 14s-cr1xxx
China & India OLS: 14s-cs0xxx, 14s-cs1xxx
EMEA MM: 14-ma0xxx
Windows 10 S: 14-df0xxx
CTO model number: 14t-cf000, 14t-cf100
CTO Model for Windows 10 S:14t-df000
Processor 8th-generation Intel® Core™ processors:
i7-8565U 1.80-GHz (SC turbo up to 4.60 GHz) quad-core processor (8.0 MB L3 cache, 2400 MHz FSB, 15 W)
i7-8550U 1.80-GHz (SC turbo up to 4.00 GHz) quad core processor (8.0 MB L3 cache, 2400 MHz FSB, 15 W)
i5-8265U 1.60-GHz (SC turbo up to 3.90 GHz) quad-core processor (6.0 MB L3 cache, 2400 MHz FSB, 15 W)
i5-8250U 1.60-GHz (SC turbo up to 3.40 GHz) quad core processor (6.0 MB L3 cache, 2400 MHz FSB, 15 W)
i3-8130U 2.26 GHz dual core processor (4 MB L3 cache, 2400 MHz FSB, 15W)
7th-generation Intel Core processors:
i3-7100U 2.30-GHz dual core processor (3.0-MB L3 cache, 2133-MHz FSB, 15 W)
i3-7020U 2.40-GHz dual core processor (3.0-MB L3 cache, 2133-MHz FSB, 15 W)
Intel Pentium® and Celeron® processors:
Intel Pentium SilverN5000
Intel Celeron N4000
Graphics Supports HD decode, DX12, and HDMI
Internal graphics:
Intel UHD Graphics 620 (8th generation Intel processors)
Intel UHD Graphics 605 (Intel Pentium processors)
Intel UHD Graphics 600 (Intel Celeron processors)
Intel HD Graphics 620 (7th generation Intel processors)
External graphics: (Intel Core processors)
AMD Radeon 530 with 4 GB of dedicated video memory
1
Category Description
AMD Radeon 530 with 2 GB of dedicated video memory
Supports MR Ready (min. requirements: i7/i5 processors, UHD 620/HD 620 graphics)
Panel 35.6-cm (14.0-in), WLED, eDP, slim-at (3.0 mm), 16:9 ultra wide aspect ratio, narrow bezel, non-touch,
220 nits:
High denition (HD)(1366×768), BrightView, SVA
HD (1366×768), anti glare, SVA
Full high-denition (FHD) (1920×1080), anti glare, UWVA
FHD (1920×1080), BrightView, UWVA
FHD (1920×1080), anti glare, SVA 45
Memory Two memory module slots (Intel Core processors):
Memory is non-customer accessible/non-upgradeable
DDR4-2666 bridge to DDR4-2400 dual channel support (i7-8565U, i5-8265U processors)
DDR4-2400 dual channel support (i7-8500U, i5-8250U i3-8130U processors)
DDR4-2133 dual channel support (i3-7100U, i3-7020U processors)
Supports up to 16 GB of system RAM in the following congurations:
●
16384 MB (8192 MB×2)
●
12288 MB (8192 MB×1 + 4096 MB×1)
●
8192 MB (8192 MB×1 + 4096×2)
●
4096 MB (4096 MB×1 or 2048×2)
One memory module slot (Intel Pentium and Celeron processors):
Memory is non-customer accessible/non-upgradeable
DDR4-2400 single channel support
Supports up to 8 GB of system RAM in the following congurations:
●
8192 MB (8192 MB×1)
●
4096 MB (4096 MB×1)
Primary storage Single hard drive congurations, 6.35 cm (2.5-in), 7.0/7.2 mm, SATA hard drives:
1 TB, 5400 rpm, 7.2 mm
500 GB, 5400 rpm, 7.0 mm
M.2, SATA-3, TLC, solid-state drives:
256 GB
128 GB
PCIe, NVMe, M.2 solid-state drives (Intel Core processors):
512 GB
256 GB
Dual storage congurations (Intel Core processors):
2 Chapter 1 Product description
Category Description
256 GB, PCIe, solid-state drive + 1 TB, 5400 rpm hard drive
128 GB, SATA-3, TLC, solid-state drive + 1 TB, 5400 rpm hard drive
16 GB Optane memory module + 1 TB, 5400 rpm hard drive
eMMC congurations (Pentium and Celeron processors):
64 GB
Camera HP TrueVision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0
720p by 30 frames per second
Single digital microphone
Audio Audio Application Name: HP Audio Control
Dual speakers
Ethernet Ethernet Integrated 10/100/1000 NIC
Wireless networking Compatible with Miracast-certied devices
Integrated Wireless options with dual antennas (M.2/PCIe):
Intel Dual band wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adaptor (non-vPro)
Realtek RTL8822BE 802.11 ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Integrated Wireless options with single antenna (M.2/PCIe):
Intel Dual Band Wireless-AC 9461 802.11 AC 1×1 WiFi + BT5 Combo Adapter (non-vPro) (MU-MIMO supported)
Realtek RTL8821CE 802.11 ac 1×1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Realtek RTL8723DE 802.11 bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter
External media cards HP Multi-Format Digital Media Card Reader
Supports SD/SDHC/SDXC
Push-pull insertion/removal
Internal card
expansion
Ports Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust
One M.2 slot for solid-state drive (Intel Core processors)
One M.2 slot for WLAN
panel resolution to t embedded panel and external monitor connected)
HDMI v1.4 supporting: up to 1920×1080 @ 60Hz
USB Type-C 3.1 Gen1 port (left side)
(2) USB Type-A 3.1 Gen 1 ports (right side)
RJ-45/Ethernet
Audio-out (headphone)/audio-in (microphone) combo jack
AC Smart Pin adapter plug
Keyboard/pointing
devices
Keyboard:
Full-size, textured, island-style keyboard (snow ake white, ash silver)
Full-size, two coat paint, backlit, island-style keyboard (ash silver)
3
Category Description
Full-size, two coat paint, island-style keyboard (ash silver)
Full-size, four coat paint, island-style keyboard (snow ake white)
Full-size, four coat paint, backlit, island-style keyboard (snow ake white)
TouchPad:
Multitouch gestures enabled
Support Modern Trackpad Gestures
Taps enabled by default
Power requirements Battery:
3-cell, 41 Whr, li-ion
Supports battery fast charge, 90 mins/90% charge
AC adapter, standard barrel:
65 W Smart, nPFC, right angle, 4.5 mm (models with discrete graphics)
65 W Smart, nPFC, 4.5 mm, EM
45 W Smart, nPFC, right angle, 4.5 mm (models with UMA graphics)
45 W Smart, nPFC, 4.5 mm, for use in Argentina (models with UMA graphics)
Power cord (C5):
1 m, conventional
Security Kensington Mini Security Slot
Supports rmware-based Trusted Platform Module (fTPM) 2.0
Operating system FreeDOS 2.0
Windows 10 Home 64
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Home 64 Plus Web/Kiosk
Windows 10 Home 64 Single Language
Windows 10 Home 64 Single Language APAC EM PPP
4 Chapter 1 Product description
Windows 10 Home 64 Single Language India Market PPP
Windows 10 Home 64 Single Language Indonesia Market PPP
Windows 10 Home 64 Single Language Value APAC EM PPP
Category Description
Windows 10 Home 64 Single Language Value India Market PPP
Windows 10 Home 64 Single Language Value Indonesia Market PPP
Windows 10 Home 64 Value Notebook Compact
Windows 10 Home 64 Value Notebook Compact Web/Kiosk
Windows 10 Home 64 Value Notebook Single Language
Windows 10 Home 64 Value Notebook Single Language Compact
Windows 10 Home 64 Value Notebook Single Language SEAP
Windows 10 Home 64 Value Notebook Single Language select GEO
Windows 10 Home 64 Value Notebook Single Language select GEO Compact
Windows 10 Home 64 Web/Kiosk
Windows 10 Home S 64
Windows 10 Home S 64 Web/Kiosk
Windows 10 Home S 64 Value Compact
Windows 10 Home S 64 Value Compact Web/Kiosk
Windows 10 Pro 64
Serviceability End user replaceable parts:
AC adapter
5
6 Chapter 1 Product description
2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Component Description
(1) Audio-out (headphone)/
Audio-in (microphone) combo
jack
(2) USB SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch,
(3) HDMI port Connects an optional video or audio device, such as a high-denition television, any
(4) RJ-45 (network) jack/status
lights
(5) AC adapter and battery light
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a
television audio cable. Also connects an optional headset microphone. This jack does
not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before putting
on headphones, earbuds, or a headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP
Documentation.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
and provide high-speed data transfer.
compatible digital or audio component, or a high-speed High-Denition Multimedia
Interface (HDMI) device.
Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
White: The AC adapter is connected and the battery is fully charged.
●
Blinking white: The AC adapter is disconnected and the battery has reached a
low battery level.
●
Amber: The AC adapter is connected and the battery is charging.
●
O: The battery is not charging.
(6) Power connector Connects an AC adapter.
Right side 7
Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) USB Type-C port Connects a USB device, such as a cell phone, camera, activity tracker, or
(3) Memory card reader Reads optional memory cards that enable you to store, manage, share, or
NOTE: The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be required.
access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the
card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory card reader.
(4) Drive light
(5) Power light
●
Blinking white: The storage device is being accessed.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving state. The
computer shuts o power to the display and other unneeded
components.
●
O: The computer is o or in Hibernation. Hibernation is a powersaving state that uses the least amount of power.
8 Chapter 2 Getting to know your computer
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Camera light On: One or more cameras are in use.
(3) Camera Allows you to video chat, record video, and record still images. Some
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
Display 9
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
●
On: Computer sound is o.
●
O: Computer sound is on.
Keyboard area 11
Button, vent, and speakers
Component Description
(1) Power button
(2) Vent Enables airow to cool internal components.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
▲
Right-click the Power icon , and then select Power
Options.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3) Speakers (2) Produce sound.
12 Chapter 2 Getting to know your computer
Special keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Keyboard area 13
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 13.
▲
Icon Description
To use an action key, press and hold the key.
Opens the “How to get help in Windows 10” webpage.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on. To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
14 Chapter 2 Getting to know your computer
Bottom
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan
to cycle on and o during routine operation.
Bottom 15
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
●
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) HP product name
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
Component
(1) HP product name
(2) Product ID
16 Chapter 2 Getting to know your computer
Component
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 17
18 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 19
Item Component Spare part
number
(1) Display assembly (14 inch)
NOTE: Displays are only spared at the subcomponent level. For display assembly spare part information, see Display
assembly subcomponents on page 23.
(2) Hinge cover
NOTE: For hinge cover spare part information, see Display assembly subcomponents on page 23.
Natural silver L24474-001
Pale gold L24471-001
Snow ake white L24472-001
Tranquil pink L24473-001
(3) Top cover/keyboard (includes TouchPad and TouchPad top mylar; does not include TouchPad board or
TouchPad click board)
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 64.
Ash silver, not backlit L24818-xx1
Ash silver, backlit L24817-xx1
Snow ake white, backlit L24819-xx1
Snow ake white, not backlit L24820-xx1
(4) TouchPad board cable L23184-001
(5) TouchPad board L24484-001
(6) TouchPad click board
NOTE: The TouchPad click board cable is available using spare part number L24485-001.
L24486-001
(7) Power connector L23188-001
(8) Hard drive (does not include bracket)
1-TB, 5400-rpm, 7 mm 762990-005
500-GB, 5400-rpm, 7 mm 778186-005
(9) Hard drive cable L23187-001
(10) Hard drive bracket L24490-001
(11) Battery, 3 cell, 41 Whr, 3.6 Ah Li-ion L11119-855
(12) USB board L24483-001
USB board cable (not illustrated) L23186-001
(13) eMMC board (use for 2nd solid-state drive installation) L23397-001
(14) Solid-state drive bracket, not shown L24488-001
Solid-state drive board L24487-001
(15) Solid-state drive
PCIe:
●
512 GB L25984-001
20 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
●
256 GB L25983-001
SATA-3, TLC:
●
256 GB L25982-001
●
128 GB L25981-001
Optane memory module, 16 GB L34406-001
(16) Speakers L24489-001
(17) System board hook L23206-001
(18) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: non-Windows operating system
xxxxxx-601: Windows operating system
For use in models with discrete graphics:
●
Intel Core i3-7020U processor and 2 GB of dedicated video memory L24453-xxx
●
Intel Core i5-8250U processor and 2 GB of dedicated video memory L24454-xxx
●
Intel Core i5-8265U processor and 2 GB of dedicated video memory L38210-xxx
●
Intel Core i7-8550U processor and 2 GB of dedicated video memory L24455-xxx
●
Intel Core i7-8550U processor and 4 GB of dedicated video memory L24456-xxx
●
Intel Core i7-8565U processor and 2 GB of dedicated video memory L38211-xxx
For use in models with UMA graphics:
●
Intel Core i5-8265U processor L38212-xxx
●
Intel Core i5-8250U processor L24460-xxx
●
Intel Core i3-8130U processor L33910-xxx
●
Intel Core i3-7100U processor L41568-xxx
●
●
●
●
●
(19) WLAN
Dual antenna:
●
●
Single antenna:
●
Intel Core i3-7020U processor L24459-xxx
Intel Pentium N5000 processor L24461-xxx
Intel Pentium N5000 processor with 64 GB eMMC L24462-xxx
Intel Celeron N4000 processor L24457-xxx
Intel Celeron N4000 processor with 64 GB eMMC L24458-xxx
Intel Dual band wireless-AC 3168 802.11AC 1×1 WiFi + BT 4.2 Combo Adaptor (non-vPro) 863934-855
Realtek RTL8822BE 802.11 ac 2×2 WiFi + BT 4.2 Combo Adapter (MU-MIMO supported) 924813-855
Realtek RTL8821CE 802.11 ac 1×1 WiFi + BT 4.2 Combo Adapter (MU-MIMO supported) L17365-005
Computer major components 21
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